# Best Review Management Software - Page 4

## How Many Review Management Software Products Does G2 Track?

**Total Products under this Category:** 277

### Category Stats (Aug 2026)

- **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.57%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Review Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 15,700+ Authentic Reviews
- 277+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Review Management Software
 ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=14037&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=4506&focus%5B%5D=84697)

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Yotpo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=yotpo&focus%5B%5D=experience-com)

**Sponsored**

### Agile Engine

AgileEngine is a premier custom software development firm recognized for delivering high-impact solutions to the world's most innovative companies. Established in 2010 and headquartered in the Miami, FL area, we rank among the fastest-growing private companies in the US, securing a spot on the Inc. 5000 list for 9 consecutive years. We specialize in building dedicated, high-performance engineering teams that turn complex business visions into reality. Our solutions have been featured by industry giants like Meta , Google, and the Webby Awards, and we are trusted by a diverse clientele ranging from VC-backed Silicon Valley startups to Fortune 500 enterprises. Why AgileEngine? Top 1% Global Talent: We connect you with elite engineering talent from 15+ hubs across the US, Latin America (Argentina, Brazil, Mexico, Colombia), and Europe (Ukraine, Poland, Romania). AI-Driven Innovation: We leverage cutting-edge Generative AI and agentic workflows to accelerate development velocity by up to 3x, ensuring faster time-to-market without compromising quality. Award-Winning Excellence: Recognized as a Clutch Global Leader, a Techreviewer Top 100 Company, and a top-rated software developer in Washington, DC. End-to-End Capabilities: From mobile and web development to Cloud, Big Data, and AI/ML, we provide full-cycle engineering services that scale with your business. Partner with AgileEngine to build software that users love and businesses rely on.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-08-04T19%3A24%3A03Z&secure%5Bdisplayable_resource_id%5D=146&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=129968&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=129968&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%3Fpage%3D4%26statId%3D644a71ef0d01100347e76df0&secure%5Btoken%5D=de1a923331a7df8d0bf1e61a3af40cc0de7d15eb72250c0de60d527c090f8994&secure%5Burl%5D=https%3A%2F%2Fagileengine.com%2Ftop-developers-and-dedicated-dev-teams%2F%3Futm_source%3Dg2%26utm_campaign%3Dg2_paidclicks&secure%5Burl_type%5D=custom_url)

### [VideoPeel](https://www.g2.com/products/videopeel/reviews)

VideoPeel is a video interview software and UGC platform that helps businesses collect, analyze, and publish video content at scale—using a simple link. With no apps, logins, or scheduling required, VideoPeel makes it easy to capture authentic video from customers, candidates, employees, and partners anywhere in the world. From one link, users can submit video responses from any device in minutes—resulting in higher completion rates and faster insights. Unlike traditional video tools, VideoPeel goes beyond collection. The platform automatically organizes, tags, and analyzes video submissions—then transforms them into ready-to-use content with AI-generated captions, translations, titles, and descriptions. Companies use VideoPeel across departments to power: -Marketing & Growth – Collect video testimonials, reviews, and user-generated content (UGC) to increase conversions and ad performance -Recruiting & HR – Conduct asynchronous video interviews and candidate screenings at scale -Customer Experience & Support – Let customers submit videos for faster issue resolution and better service -Research & Insights – Capture qualitative video feedback and uncover trends with AI-powered analysis -Operations & Inspections – Collect video for remote inspections, verifications, and assessments Key capabilities include: -Frictionless video collection via a shareable link (no downloads or sign-ups required) -Customizable video surveys with multi-question prompts -Automated tagging, transcription, and AI-powered captions in multiple styles -Instant translation into multiple languages for global teams and audiences -Auto-generated video titles and descriptions for faster publishing and SEO -AI-powered insights including sentiment analysis, summaries, and clip generation -Built-in publishing tools including video libraries, carousels, and share pages -Automated rewards to increase participation -Enterprise-grade permissions, consent management, and integrations Trusted by over 10,000 companies, VideoPeel enables teams to collect 10x–100x more video while turning real people into scalable content, insights, and ready-to-publish assets that drive marketing, hiring, customer experience, and operational outcomes.

**Average Rating:** 4.6/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate VideoPeel?

- **Retail:** 5.8/10 (Category avg: 8.4/10)
- **E-commerce:** 7.1/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind VideoPeel?

- **Seller:** [VideoPeel](https://www.g2.com/sellers/videopeel)
- **Year Founded:** 2015
- **HQ Location:** Lehi, UT
- **Twitter:** @vidpeel  
43 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c71f30e3769edb18a769dc5fa0417cccf3669d690e956b104c880324d7aa709&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvideopeel&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 70% Small, 27% Medium

#### What Do G2 Reviewers Say About VideoPeel?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **convenience** of VideoPeel for seamlessly collecting video testimonials and engaging with customers easily.
- Users commend VideoPeel's **helpful customer support** , providing solutions that enhance confidence in using the software.
- Users find VideoPeel to be **incredibly easy to use** , simplifying the collection of video testimonials effortlessly.
- Users love the **easy video submission process** of VideoPeel, facilitating quick and hassle-free customer testimonials.
- Users find VideoPeel's **helpful customer support** essential for effective setup and maximized use of the platform.

##### Cons

- Users find it challenging to navigate **billing issues** and often struggle to get timely customer support.
- Users find it challenging to access **support and live assistance** on VideoPeel, making the platform less user-friendly.
- Users struggle with **poor customer support** , often finding it difficult to get help or talk to a representative.

#### What Are Recent G2 Reviews of VideoPeel?

**["Streamlined Video Testimonial Collection and Management"](https://www.g2.com/survey_responses/videopeel-review-11585334)**

**Rating:** 5.0/5.0 stars

_— Mark D._

[Read full review](https://www.g2.com/survey_responses/videopeel-review-11585334)

**["Help when needed"](https://www.g2.com/survey_responses/videopeel-review-11174291)**

**Rating:** 5.0/5.0 stars

_— Janea B._

[Read full review](https://www.g2.com/survey_responses/videopeel-review-11174291)

#### What Are G2 Users Discussing About VideoPeel?

- [What is VideoPeel used for?](https://www.g2.com/discussions/what-is-videopeel-used-for) - 1 comment

### [Bizrate Insights](https://www.g2.com/products/bizrate-insights/reviews)

Bizrate Insights is a voice-of-customer solution that helps ecommerce brands turn real buyer feedback into measurable growth. We offer a complete view of what’s working and what’s not, based on verified customer feedback taken at key moments across the shopping journey, from pre-purchase through post-fulfillment. Those survey responses power trusted UGC (like product reviews and Seller Ratings) and real-time KPIs we layer with in-person, expert human insights. We help you understand why customers abandon your site, what they love, where they had friction, and where they are shopping after they bounce. This will help you grow revenue and increase loyalty while boosting your online reputation.

**Average Rating:** 4.6/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate Bizrate Insights?

- **Retail:** 7.5/10 (Category avg: 8.4/10)
- **E-commerce:** 9.2/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0.5/10 (Category avg: 10/10)

#### Who Is the Company Behind Bizrate Insights?

- **Seller:** [Bizrate Insights](https://www.g2.com/sellers/bizrate-insights)
- **Company Website:** bizrateinsights.com
- **Year Founded:** 1996
- **HQ Location:** Stamford, CT
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d3d23aa3a075a39ecad9ad30293324d257c35d27058f820d05192e962ed2c7c7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbizrateinsights%2F&secure%5Burl_type%5D=linkedin_company_website)  
48 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 51% Medium, 26% Small

#### What Do G2 Reviewers Say About Bizrate Insights?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **excellent customer support** from Bizrate Insights, enhancing their feedback management experience.
- Users value the **detailed customer feedback** from Bizrate Insights, which helps improve their business operations and customer care.
- Users find Bizrate Insights incredibly **easy to use** , enhancing their ability to track customer sentiment and insights.
- Users value the **detailed customer feedback** from Bizrate, which significantly enhances understanding and improving their services.
- Users value the **actionable insights** from Bizrate Insights, enhancing understanding of customer satisfaction and performance benchmarks.

##### Cons

- Users find certain aspects of Bizrate Insights **limited in customization** , impacting survey flexibility and data analysis efforts.
- Users find the **survey design issues** of Bizrate Insights frustrating, feeling it lacks modern aesthetics and flexibility.
- Users find **limited customization** in surveys and dashboards, hindering functionality and granular data analysis.
- Users find the **limited data analysis** insufficient for deep insights, impacting understanding of customer journeys.
- Users express concerns over **missing features** , such as limited data depth and survey engagement challenges.

#### What Are Recent G2 Reviews of Bizrate Insights?

**["A fantastic platform for customer insights"](https://www.g2.com/survey_responses/bizrate-insights-review-12704055)**

**Rating:** 5.0/5.0 stars

_— Geoffrey N._

[Read full review](https://www.g2.com/survey_responses/bizrate-insights-review-12704055)

**["Driving Smarter Decisions Through Customer Feedback"](https://www.g2.com/survey_responses/bizrate-insights-review-11728216)**

**Rating:** 4.5/5.0 stars

_— J M._

[Read full review](https://www.g2.com/survey_responses/bizrate-insights-review-11728216)

### [FeedbackFive](https://www.g2.com/products/feedbackfive/reviews)

FeedbackFive gives Amazon sellers the power to proactively manage reviews and feedback. Developed by eComEngine in 2007, FeedbackFive helps sellers automate review requests, and get alerts for new feedback, reviews, and listing issues such as search suppression. FeedbackFive and SellerPulse support 17 Amazon marketplaces: Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .pl, .tr, .se, and .sg. For a free trial, visit www.ecomengine.com/feedbackfive

**Average Rating:** 4.6/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate FeedbackFive?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind FeedbackFive?

- **Seller:** [eComEngine](https://www.g2.com/sellers/ecomengine)
- **Year Founded:** 2007
- **HQ Location:** Henrico, VA
- **Twitter:** @eComEngine  
1,685 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e77d81de3a4e641b60e2afe82bb91f39187beb88ad14a0da1e185a1a7157db26&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2993992%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 70% Small, 30% Medium

#### What Are Recent G2 Reviews of FeedbackFive?

**["Feedback Five is the best for Amazon sellers"](https://www.g2.com/survey_responses/feedbackfive-review-4767528)**

**Rating:** 4.5/5.0 stars

_— Pritish A._

[Read full review](https://www.g2.com/survey_responses/feedbackfive-review-4767528)

**["Great tool for automating amazon emails, big time saver"](https://www.g2.com/survey_responses/feedbackfive-review-4778505)**

**Rating:** 5.0/5.0 stars

_— Verified User in Printing_

[Read full review](https://www.g2.com/survey_responses/feedbackfive-review-4778505)

#### What Are G2 Users Discussing About FeedbackFive?

- [How do I delete my feedback 5 account?](https://www.g2.com/discussions/how-do-i-delete-my-feedback-5-account)
- [How do you use Sellerise?](https://www.g2.com/discussions/how-do-you-use-sellerise)
- [What is AMZ Finder?](https://www.g2.com/discussions/what-is-amz-finder)
- [How does FeedbackFive work?](https://www.g2.com/discussions/how-does-feedbackfive-work)

### [Feelter](https://www.g2.com/products/feelter-feelter/reviews)

FEELTER is nothing short of an earthquake in the e-commerce market. It is an engine bridging the worlds of social networking world e-commerce in an unprecedented manner At FEELTER, we are focused on improving and maximizing the business potential embedded in traffic on e-commerce websites by providing the information and support needed by internet surfers - the potential customers - in order to keep them on websites for longer and ultimately lead them to making purchases.

**Average Rating:** 4.8/5.0

**Total Reviews:** 11

#### How Do G2 Users Rate Feelter?

- **Retail:** 8.3/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Feelter?

- **Seller:** [Feelter](https://www.g2.com/sellers/feelter)
- **Year Founded:** 2013
- **HQ Location:** Tel Aviv, Israel
- **Twitter:** @feelter  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=05697a1ba10d2cd151453ff5d3fb498ea99ebac6cef050d01b4bd7dfe0841104&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5349673%2F&secure%5Burl_type%5D=linkedin_company_website)  
9 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 55% Medium, 45% Small

#### What Are Recent G2 Reviews of Feelter?

**["Feelter is a social commerce and marketing platform"](https://www.g2.com/survey_responses/feelter-review-9123538)**

**Rating:** 5.0/5.0 stars

_— Kamlesh K._

[Read full review](https://www.g2.com/survey_responses/feelter-review-9123538)

**["Social Commerce Integration Platform"](https://www.g2.com/survey_responses/feelter-review-9118774)**

**Rating:** 5.0/5.0 stars

_— tomas m._

[Read full review](https://www.g2.com/survey_responses/feelter-review-9118774)

### [ExpertVoice](https://www.g2.com/products/expertvoice/reviews)

The ExpertVoice platform scales brand advocacy, builds awareness and improves sales performance. More than 900 of the world’s leading brands increase word of mouth and gather authentic UGC and reviews by connecting with their target audience inside the ExpertVoice network of 850k+ vetted industry experts. The Advocacy Platform allows a brand to measure the impact of advocacy marketing across e-commerce, retail and social media channels. Learn more about how ExpertVoice and its rapidly growing community of brands and experts can help your brand reach more consumers with trusted recommendations. www.expertvoice.com/business.

**Average Rating:** 4.1/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate ExpertVoice?

- **Retail:** 8.3/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 5.8/10 (Category avg: 10/10)

#### Who Is the Company Behind ExpertVoice?

- **Seller:** [ExpertVoice](https://www.g2.com/sellers/expertvoice)
- **Year Founded:** 2004
- **HQ Location:** Salt Lake City, US
- **Twitter:** @readypulse  
1,183 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c9b6a77bfcd893e3071743c3af6e267db967ca7b1a2cdea62128ed65d1c9987&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18537909%2F&secure%5Burl_type%5D=linkedin_company_website)  
167 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 53% Small, 26% Large

#### What Are Recent G2 Reviews of ExpertVoice?

**["So thankful for our ExpertVoice Team!"](https://www.g2.com/survey_responses/expertvoice-review-8138743)**

**Rating:** 5.0/5.0 stars

_— Verified User in Alternative Medicine_

[Read full review](https://www.g2.com/survey_responses/expertvoice-review-8138743)

**["Anticipating the needs of brands and making it fun for Experts."](https://www.g2.com/survey_responses/expertvoice-review-8226904)**

**Rating:** 5.0/5.0 stars

_— Sarah B._

[Read full review](https://www.g2.com/survey_responses/expertvoice-review-8226904)

#### What Are G2 Users Discussing About ExpertVoice?

- [What is ExpertVoice used for?](https://www.g2.com/discussions/what-is-expertvoice-used-for)

### [Growave](https://www.g2.com/products/growave/reviews)

Growave - an all-in-one Shopify marketing app with powerful tools for reviews, wishlists, loyalty programs, gift cards, referrals, rewards, and UGC. Growave replaces several apps with 1 solid app for 1 low fee. It lets you boost on-site conversion and grow your brand. Improved admin UX & UI and compatibility with Online Store 2.0 make it easy to set up. Multi-language for cross-border selling and 24/7 live support. Power your store with essential tools to boost repeat sales, CLV & retention.

**Average Rating:** 4.7/5.0

**Total Reviews:** 21

#### How Do G2 Users Rate Growave?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 4.0/10 (Category avg: 10/10)

#### Who Is the Company Behind Growave?

- **Seller:** [Growave.io](https://www.g2.com/sellers/growave-io)
- **Year Founded:** 2014
- **HQ Location:** Bishkek, Kyrgyzstan
- **Twitter:** @Growaveio  
1,139 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=66ac864ecb9604b12a2daf6d23b1935ca8c2ec5457b7b3a15f0e863046f5692e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgrowave-io&secure%5Burl_type%5D=linkedin_company_website)  
60 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 76% Small, 14% Medium

#### What Do G2 Reviewers Say About Growave?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** with Growave, enjoying seamless integration and straightforward setup for enhanced customer experiences.
- Users love the **easy setup** of Growave, appreciating the straightforward integration and user-friendly interface.
- Users appreciate the **enhanced customer experience** from Growave, benefiting from its intuitive features and seamless integration.
- Users appreciate the **quick and effective customer support** from Growave, enhancing their overall experience and satisfaction.
- Users commend the **easy implementation** of Growave, enjoying a straightforward setup and seamless integration into their website.

##### Cons

- Users feel the **lack of customization** in the Free plan limits their ability to utilize the product fully.
- Users find the **limited customization options** on the Free plan restricting their ability to modify it effectively.
- Users experienced initial **loading delays** when displaying reviews, though the issue was resolved in Growave 2.0.
- Users experience **design issues** with Growave that can disrupt website functionality, though support is responsive to fixes.
- Users note the **high price** of Growave and find the inflexible pricing plans frustrating when unused features remain charged.

#### What Are Recent G2 Reviews of Growave?

**["Comprehensive All-in-One Tool with Truly Fantastic Customer Support"](https://www.g2.com/survey_responses/growave-review-12849966)**

**Rating:** 5.0/5.0 stars

_— Shelly H._

[Read full review](https://www.g2.com/survey_responses/growave-review-12849966)

**["Amazing product! Can only recommend Growave"](https://www.g2.com/survey_responses/growave-review-12827655)**

**Rating:** 5.0/5.0 stars

_— Issi L._

[Read full review](https://www.g2.com/survey_responses/growave-review-12827655)

#### What Are G2 Users Discussing About Growave?

- [What is Socialshopwave?](https://www.g2.com/discussions/what-is-socialshopwave)
- [What is Growwave?](https://www.g2.com/discussions/what-is-growwave)
- [What is Growave?](https://www.g2.com/discussions/what-is-growave)
- [How does Growave work?](https://www.g2.com/discussions/how-does-growave-work)

### [Reziew](https://www.g2.com/products/reziew/reviews)

Reziew is a cloud based solution that allows online businesses to collect, manage and benefit from consumer reviews.

**Average Rating:** 4.6/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate Reziew?

- **Retail:** 7.5/10 (Category avg: 8.4/10)
- **E-commerce:** 8.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Reziew?

- **Seller:** [Reziew](https://www.g2.com/sellers/reziew)
- **Year Founded:** 2011
- **HQ Location:** Lausanne, CH
- **Twitter:** @reziew  
79 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cf0e814477e89073f61b5a2afd512a0ebb0a0306b698d533be38bac923ff2846&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2670119&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 57% Small, 29% Large

#### What Are Recent G2 Reviews of Reziew?

**["Snippet of Reziew"](https://www.g2.com/survey_responses/reziew-review-9542366)**

**Rating:** 5.0/5.0 stars

_— Tharwuah S._

[Read full review](https://www.g2.com/survey_responses/reziew-review-9542366)

**["Intuitive and effective!"](https://www.g2.com/survey_responses/reziew-review-8869408)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Services_

[Read full review](https://www.g2.com/survey_responses/reziew-review-8869408)

### [StoryTap](https://www.g2.com/products/storytap/reviews)

StoryTap is an authentic video platform that powers AI search. With six utility patents, StoryTap is the only software company that makes it easy for businesses to automate authentic customer video testimonials from anyone, anywhere. By unlocking the power of your real customers, StoryTap helps websites rank with LLMs, increase conversions, and provide endless, authentic social proof at your fingertips.

**Average Rating:** 4.7/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate StoryTap?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind StoryTap?

- **Seller:** [StoryTap](https://www.g2.com/sellers/storytap)
- **Company Website:** storytap.com
- **Year Founded:** 2015
- **HQ Location:** Vancouver, BC
- **Twitter:** @storytapvideo  
456 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=67f1c5ce7eff3b0172b272efc9c008cf61d0db4dbb1cee6ad103279a71f097e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstorytapvideo%2F&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Small

#### What Do G2 Reviewers Say About StoryTap?

_AI-generated summary from verified user reviews_

##### Pros

- Users find StoryTap's **user-friendly interface** easy to navigate, enhancing their experience in sourcing testimonials.
- Users praise the **user-friendly interface** of StoryTap, finding it easy to use for sourcing testimonials.
- Users praise StoryTap for its **user-friendly interface** , making it easy to use and navigate for video content creation.
- Users appreciate the **user-friendly interface** of StoryTap, finding it easy to use for video content creation.

##### Cons

- Users find StoryTap **expensive** compared to alternatives, limiting its appeal despite its features.
- Users find the **pricing issues** of StoryTap problematic, noting more cost-effective alternatives exist for their needs.

#### What Are Recent G2 Reviews of StoryTap?

**["Instant Results with StoryTap Video FAQ—Easy to Use and Boosts Conversions"](https://www.g2.com/survey_responses/storytap-review-12576534)**

**Rating:** 5.0/5.0 stars

_— Verified User in Construction_

[Read full review](https://www.g2.com/survey_responses/storytap-review-12576534)

**["A Simple Way to Capture Real Client Stories"](https://www.g2.com/survey_responses/storytap-review-12578894)**

**Rating:** 5.0/5.0 stars

_— Alex M._

[Read full review](https://www.g2.com/survey_responses/storytap-review-12578894)

#### What Are G2 Users Discussing About StoryTap?

- [What is StoryTap used for?](https://www.g2.com/discussions/what-is-storytap-used-for) - 1 comment

### [GoReminders](https://www.g2.com/products/goreminders/reviews)

Text message & email appointment reminders! Reduce no-show clients at appointments and meetings with this appointment scheduling & reminder system. Save time and money with automatic reminders & confirmations for your customers, patients, staff, volunteers & more. Customizable reminder messages & recurring appointments. Try it risk-free with our 14-day trial. Quotes from users: "... I didn’t need a complicated booking site and GoReminders is just straight to the point and easy to work with. Some other sites were too confusing to navigate and didn’t get straight to the point."

**Average Rating:** 4.8/5.0

**Total Reviews:** 303

#### How Do G2 Users Rate GoReminders?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 7.7/10 (Category avg: 10/10)

#### Who Is the Company Behind GoReminders?

- **Seller:** [GoReminders](https://www.g2.com/sellers/goreminders)
- **Company Website:** www.goreminders.com
- **Year Founded:** 2013
- **HQ Location:** Brooklyn, New York
- **Twitter:** @GoReminders  
3,349 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e477b8186be35e7043d2d71e422a6a9c29aa1dd1ef052231983f6596a0a585e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgoreminders&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Health, Wellness and Fitness, Automotive
- **Company Size:** 69% Small, 4% Medium

#### What Do G2 Reviewers Say About GoReminders?

_AI-generated summary from verified user reviews_

##### Pros

- Users find GoReminders to be **easy for beginners** , enhancing appointment management with automated reminders and excellent support.
- Users value the **preset text reminders** of GoReminders, effectively reducing no-show rates and improving communication with customers.
- Users love the **preset chain of text reminders** that effectively reduce no-show rates and enhance reliability.
- Users praise the **ease of scheduling** with GoReminders, enjoying automated reminders that reduce no-shows and save time.
- Users value the **automated text reminders** of GoReminders, which effectively reduce no-show rates and improve scheduling efficiency.

##### Cons

- Users find GoReminders to be **expensive** as additional charges apply even with a yearly subscription, limiting value.
- Users find the **missing features** like bulk import/export frustrating, hindering their efficiency and overall experience.
- Users often face **scheduling issues** with GoReminders, including limited customization and ineffective customer management features.
- Users often express concerns about **pricing issues** , finding the multiple options confusing and overwhelming for their needs.
- Users feel that GoReminders has **limited features** , lacking crucial options for customization and functionality for tradespeople.

#### What Are Recent G2 Reviews of GoReminders?

**["Streamlined our system!"](https://www.g2.com/survey_responses/goreminders-review-12902012)**

**Rating:** 4.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/goreminders-review-12902012)

**["GoReminders has been a game changer for my business"](https://www.g2.com/survey_responses/goreminders-review-12922347)**

**Rating:** 4.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/goreminders-review-12922347)

#### What Are G2 Users Discussing About GoReminders?

- [What are the benefits and drawbacks of using GoReminders in reducing no-shows for appointments?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-goreminders-in-reducing-no-shows-for-appointments) - 1 comment
- [What is GoReminders used for?](https://www.g2.com/discussions/what-is-goreminders-used-for) - 1 comment

### [LocalZen](https://www.g2.com/products/localzen/reviews)

LocalZen by Center.AI enhances your store's visibility and reputation on Google Maps, and other local platforms, driving more foot traffic and increasing revenue. Our platform streamlines the management of multiple listings, saving you time and ensuring accurate, consistent information. With AI-powered analytics, compare your ratings with competitors and optimize your listings for greater visibility. Efficiently manage reviews and strengthen customer relationships to turn online searches into in-store visits.

**Average Rating:** 4.8/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate LocalZen?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0.3/10 (Category avg: 10/10)

#### Who Is the Company Behind LocalZen?

- **Seller:** [APPCHANCE GROUP SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ](https://www.g2.com/sellers/appchance-group-spolka-z-ograniczona-odpowiedzialnoscia)
- **Year Founded:** 2021
- **HQ Location:** Poznań, PL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0d2f8fa7919a66e00c37337154a7463625754d9b3ed8d922c27648b3104d5e6c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcenter-ai%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 36% Large

#### What Do G2 Reviewers Say About LocalZen?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **easy integrations** of LocalZen, enhancing workflow management and saving considerable time with batch processing.
- Users appreciate the **seamless integrations** of LocalZen, enhancing workflows and enabling efficient management of multiple business listings.
- Users value the **powerful analytics** features of LocalZen, enabling quick evaluations of positions and rankings.
- Users appreciate how **automation in LocalZen** significantly streamlines workflow, enabling efficient management of numerous business listings.
- Users praise the **exceptional customer support** of LocalZen, highlighting responsiveness and a willingness to incorporate feedback.

##### Cons

- Users find the **complexity of processing times and feature implementation** frustrating, impacting their overall experience with LocalZen.
- Users experience **inefficiency** in LocalZen, citing long data processing times and slow feature implementation as major drawbacks.
- Users find the **limited customization** options restrictive, impacting their ability to effectively manage tasks and collaborate.
- Users find the **limited features** of LocalZen frustrating, especially regarding slow processing and poor AI response accuracy.
- Users are frustrated with **limited options** on LocalZen, feeling that feature updates and customization lag significantly.

#### What Are Recent G2 Reviews of LocalZen?

**["Effortless Management Across Multiple Locations"](https://www.g2.com/survey_responses/localzen-review-12863370)**

**Rating:** 5.0/5.0 stars

_— Verified User_

[Read full review](https://www.g2.com/survey_responses/localzen-review-12863370)

**["User-Friendly with Excellent Support, Needs Reliability Improvement"](https://www.g2.com/survey_responses/localzen-review-13059408)**

**Rating:** 4.5/5.0 stars

_— Małgorzata W._

[Read full review](https://www.g2.com/survey_responses/localzen-review-13059408)

### [reviewflowz](https://www.g2.com/products/reviewflowz/reviews)

Reviewflowz helps modern companies around the world collect, monitor, manage, and share customer reviews. Track new reviews on any platform, set up smart notifications. Create and share your own reports to surface insights and share the right data with the right teams, at the right time. Search, tag, access, and export all your reviews, connect to chat GPT or Claude for deeper analysis, or leverage built-in topic extraction and sentiment analysis.

**Average Rating:** 5.0/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate reviewflowz?

- **Retail:** 9.4/10 (Category avg: 8.4/10)
- **E-commerce:** 9.4/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 4.2/10 (Category avg: 10/10)

#### Who Is the Company Behind reviewflowz?

- **Seller:** [reviewflowz](https://www.g2.com/sellers/reviewflowz)
- **Year Founded:** 2021
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6942133680a8809528a705dbed79bb79c4125ea1a01b9924f7395e45c194e6ce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F74474533&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 56% Medium, 22% Large

#### What Do G2 Reviewers Say About reviewflowz?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive customer support** of Reviewflowz, especially appreciating CEO Axel's quick and helpful engagement.
- Users love the **easy integrations** with Slack, enhancing collaboration and streamlining review management for teams.
- Users find the **easy setup** of reviewflowz invaluable, enabling a smooth transition and efficient usage right away.
- Users find Reviewflowz's **real-time monitoring features** and automation options invaluable for efficient review management.
- Users love the **Slack integration** in reviewflowz for seamless engagement and efficient review management across teams.

##### Cons

- Users face **difficult learning** due to limited tutorials, which complicates mastering the dashboard despite its intuitive design.
- Users find Reviewflowz **expensive** , especially with multiple locations leading to high individual profile costs.
- Users find the **insufficient data** for comparing companies limits their insights and increases the effort needed for analysis.
- Users find **limited features** for comparing companies, necessitating multiple account access for essential information.
- Users highlight the **missing feature** of replying to Glassdoor reviews directly via Slack, wishing for this improvement.

#### What Are Recent G2 Reviews of reviewflowz?

**["Streamlined Review Management with Effortless Slack Integration"](https://www.g2.com/survey_responses/reviewflowz-review-12015032)**

**Rating:** 5.0/5.0 stars

_— Mackenzie S._

[Read full review](https://www.g2.com/survey_responses/reviewflowz-review-12015032)

**["Essential Tool for Deep Customer Insights"](https://www.g2.com/survey_responses/reviewflowz-review-11991365)**

**Rating:** 5.0/5.0 stars

_— Cristobal G._

[Read full review](https://www.g2.com/survey_responses/reviewflowz-review-11991365)

### [SiteVibes](https://www.g2.com/products/sitevibes/reviews)

With customer expectations evolving, having a unified platform to manage engagement and loyalty is no longer optional—it's essential. At SiteVibes, we empower growing ecommerce brands to drive deeper customer connections and lasting loyalty. Our all-in-one platform combines essential tools into a seamless experience, making it easier than ever to build meaningful relationships with your customers. SiteVibes delivers everything you need to elevate your ecommerce experience. From collecting and showcasing authentic product reviews to running impactful loyalty programs, curating shoppable user-generated content, and delivering real-time social proof messaging, our platform is designed to engage and inspire. Built with flexibility in mind, SiteVibes adapts to your brand's unique goals, helping every interaction feel authentic and personalized. With a powerful yet intuitive dashboard, SiteVibes streamlines workflows for your team, enabling faster implementation and efficient collaboration. Combining robust features with ease of use, SiteVibes helps your brand boost engagement, increase conversions, and foster long-term loyalty—all while simplifying your tech stack.

**Average Rating:** 4.9/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate SiteVibes?

- **Retail:** 9.4/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind SiteVibes?

- **Seller:** [SiteVibes](https://www.g2.com/sellers/sitevibes)
- **Year Founded:** 2019
- **HQ Location:** Chicago, US
- **Twitter:** @SiteVibes  
21 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=22c8059eeb5a331daca7b90a6dd883ac273134f958864c8c5b6c62122a20d9bb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsitevibes&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 67% Small, 33% Medium

#### What Do G2 Reviewers Say About SiteVibes?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **automation capabilities** of SiteVibes, enhancing efficiency and adaptability in loyalty program management.
- Users laud the **continuous improvement** of SiteVibes, with rapid feature updates enhancing their loyalty rewards experience.
- Users commend the **exceptional customer engagement** at SiteVibes, appreciating the responsive support and tailored solutions provided.
- Users commend the **exceptional customer support** from SiteVibes, highlighting quick responses and tailored solutions to their needs.
- Users find **SiteVibes easy to use** , with a seamless onboarding process and responsive support for customization requests.

#### What Are Recent G2 Reviews of SiteVibes?

**["Amazing Product / Implementation"](https://www.g2.com/survey_responses/sitevibes-review-10655077)**

**Rating:** 5.0/5.0 stars

_— Tom L._

[Read full review](https://www.g2.com/survey_responses/sitevibes-review-10655077)

**["Seamless Integration, Enhanced Customer Loyalty"](https://www.g2.com/survey_responses/sitevibes-review-12602454)**

**Rating:** 5.0/5.0 stars

_— Wendy G._

[Read full review](https://www.g2.com/survey_responses/sitevibes-review-12602454)

#### What Are G2 Users Discussing About SiteVibes?

- [What is SiteVibes used for?](https://www.g2.com/discussions/what-is-sitevibes-used-for) - 1 comment, 1 upvote

### [eTrusted](https://www.g2.com/products/etrusted/reviews)

eTrusted has been designed from the ground up as a standardized and scalable SaaS platform for real-time customer feedback. Invite your customers to give feedback where it is most important to you. Connect eTrusted with your systems and receive feedback holistically across your customer journey. Forget the annual snapshot of customer satisfaction with a one-time survey. eTrusted provides you with authentic feedback consistently and in real-time. Our customers include online and retail, insurance, the automotive industry, software platforms and everything in between.

**Average Rating:** 4.3/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate eTrusted?

- **Retail:** 7.2/10 (Category avg: 8.4/10)
- **E-commerce:** 8.9/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 5.8/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind eTrusted?

- **Seller:** [Trusted Shops](https://www.g2.com/sellers/trusted-shops-093f0c35-f6f7-4bd5-8bba-5d7e6b64b3e3)
- **Year Founded:** 1999
- **HQ Location:** Köln, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7dc73998631ea3b1baea378a1b7128ba257ae332e9417793398788c2f72d40b5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrustedshops&secure%5Burl_type%5D=linkedin_company_website)  
759 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Do G2 Reviewers Say About eTrusted?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer support** of eTrusted, ensuring a smooth experience with the platform.
- Users commend the **ease of use** of eTrusted, making it simple to implement and integrate seamlessly.
- Users value the **easy integrations** of eTrusted, facilitating a seamless experience and dependable performance.
- Users appreciate the **great security** provided by eTrusted, fostering trust for both buyers and sellers.
- Users value the **excellent rating and feedback system** of eTrusted, ensuring trust and security for buyers and sellers.

##### Cons

- Users find that eTrusted has **limited capability in generating qualified traffic** to their sites compared to competitors.

#### What Are Recent G2 Reviews of eTrusted?

**["Powerful automation to generate quality reviews and maximize objectives"](https://www.g2.com/survey_responses/etrusted-review-12708574)**

**Rating:** 5.0/5.0 stars

_— Pablo F._

[Read full review](https://www.g2.com/survey_responses/etrusted-review-12708574)

**["Easy to use and key for positioning with reviews of my online store"](https://www.g2.com/survey_responses/etrusted-review-12720514)**

**Rating:** 5.0/5.0 stars

_— ALEJANDRA A._

[Read full review](https://www.g2.com/survey_responses/etrusted-review-12720514)

### [GMBapi.com](https://www.g2.com/products/gmbapi-com/reviews)

GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation.

**Average Rating:** 4.7/5.0

**Total Reviews:** 40

#### How Do G2 Users Rate GMBapi.com?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 4.8/10 (Category avg: 10/10)

#### Who Is the Company Behind GMBapi.com?

- **Seller:** [GMBapi.com](https://www.g2.com/sellers/gmbapi-com)
- **Company Website:** gmbapi.com
- **Year Founded:** 2020
- **HQ Location:** s-Hertogenbosch, NL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ed0e1b897f643da92a684bf4015244f6b2ea039050ea44ba18dbb69211295d3&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgmbapi&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 38% Small, 30% Large

#### What Do G2 Reviewers Say About GMBapi.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **exceptional customer support** at GMBapi.com, highlighting the team's helpfulness and commitment to success.
- Users praise the **ease of use** of GMBapi.com, highlighting its intuitive navigation and efficient location management.
- Users praise the **efficient review management and online reputation features** of GMBapi.com for optimizing local visibility.
- Users value the **time-saving efficiency** of GMBapi.com, allowing quick management of multiple Google Business profiles.
- Users value the **automation features** of GMBapi.com, dramatically streamlining bulk updates and management across multiple locations.

##### Cons

- Users experience occasional **software bugs** , but the responsive support team addresses them promptly to improve functionality.
- Users experience occasional **technical issues** , but the responsive support team effectively addresses and resolves them quickly.
- Users feel GMBapi.com needs **more actionable recommendations** for improving scores and a smoother user experience.
- Users express frustration with the **limited customization options** for features like bulk uploading videos and services.
- Users find the **limited customization options** frustrating, especially for bulk uploading videos and managing listings effectively.

#### What Are Recent G2 Reviews of GMBapi.com?

**["Efficient, Cost-Effective Solution for Google Business Management"](https://www.g2.com/survey_responses/gmbapi-com-review-12331880)**

**Rating:** 5.0/5.0 stars

_— Matt ._

[Read full review](https://www.g2.com/survey_responses/gmbapi-com-review-12331880)

**["Supercharge Local SEO with GMBapi.com"](https://www.g2.com/survey_responses/gmbapi-com-review-12621144)**

**Rating:** 5.0/5.0 stars

_— Roland K._

[Read full review](https://www.g2.com/survey_responses/gmbapi-com-review-12621144)

### [hearBack](https://www.g2.com/products/layerblocks-hearback/reviews)

HearBack is a review management platform built for local businesses — restaurants, salons, clinics, and service SMBs — that want more 5-star reviews without the risk of negative ones going public. The core mechanism is smart routing. After a customer visit, HearBack sends a personalised review request by SMS, email, or QR code. Happy customers (4–5 stars) are sent straight to your public profile on Google, Yelp, Facebook, or Trustpilot to leave a review. Unhappy customers (1–3 stars) are routed to a private feedback form instead, giving you the chance to resolve the issue directly — before it ends up on a public listing. Key features: • Automated review requests via SMS, email, and QR codes • Sentiment-based routing across Google, Yelp, Facebook, and Trustpilot (more platforms coming) • Branded review landing pages and shareable review links • Multi-location support for businesses with 1–3 sites • Real-time dashboard tracking requests sent, reviews captured, and conversion rate • GDPR-compliant with full opt-out handling HearBack is designed for owner-operators who don't have time to chase reviews manually. By making it easy for satisfied customers to leave reviews — and giving unhappy ones a private channel — businesses lift their public star rating, build social proof, and improve local search rankings on Google Maps and the Local Pack. Free trial available. No setup fees. Cancel anytime.

**Average Rating:** 5.0/5.0

**Total Reviews:** 5

#### Who Is the Company Behind hearBack?

- **Seller:** [Layerblocks](https://www.g2.com/sellers/layerblocks)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Medium, 40% Large

#### What Are Recent G2 Reviews of hearBack?

**["Smart review routing Helps Manage Customer Feedback Effectively"](https://www.g2.com/survey_responses/hearback-review-12935345)**

**Rating:** 5.0/5.0 stars

_— Stephanie B._

[Read full review](https://www.g2.com/survey_responses/hearback-review-12935345)

**["Automated Review Requests via SMS, Email, and QR Codes—A Huge Time-Saver"](https://www.g2.com/survey_responses/hearback-review-12935374)**

**Rating:** 5.0/5.0 stars

_— Trayan T._

[Read full review](https://www.g2.com/survey_responses/hearback-review-12935374)

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[Browse Review Management Themes](/categories/review-management-software/themes)

 ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu")
SS

Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)

Updated April 10, 2026

Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback.

### Core Capabilities of Review Management Software

To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must:

- Collect and capture feedback on e-commerce websites through reviews
- Be applicable for both product and service reviews
- Moderate, manage, and analyze reviews
- Deploy as a widget, pop-up, email follow-up, or short-answer Q&A on the website
- Optimize for desktop, mobile, or tablet use

### Common Use Cases for Review Management Software

E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include:

- Collecting post-purchase reviews via automated email follow-ups or on-site prompts
- Moderating and responding to customer reviews to demonstrate responsiveness and build trust
- Analyzing review data to identify product or service improvement opportunities

### How Review Management Software Differs from Other Tools

Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement.

### Insights from G2 on Review Management Software

Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption.

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