# Best Review Management Software - Page 17 ## How Many Review Management Software Products Does G2 Track? **Total Products under this Category:** 279 ### Category Stats (Aug 2026) - **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** ReputationStacker (+0.57%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Review Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 15,700+ Authentic Reviews - 279+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Review Management Software ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=14037&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=4506&focus%5B%5D=84697) Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Yotpo, and Experience.com. Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=yotpo&focus%5B%5D=experience-com) **Sponsored** ### GMBapi.com GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-08-07T05%3A33%3A56Z&secure%5Bdisplayable_resource_id%5D=96&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=96&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1211717&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%3Fpage%3D17%26q%3D%25252F&secure%5Btoken%5D=55788a9cd47f8bbf8b0b4c0c560c757e6805f52d449f874cc47026665ac31deb&secure%5Burl%5D=https%3A%2F%2Fgmbapi.com%2Frequest-demo%2F%3Futm_source%3DB2B_Platform%26utm_medium%3DG2%26utm_content%3DAds_CTA_Button&secure%5Burl_type%5D=free_trial) ### [SimplyReview](https://www.g2.com/products/simplyreview/reviews) SimplyReview is the premier video testimonial platform designed for small businesses and startups to convert customer reviews into potent social proof. The platform allows you to receive captivating video reviews that competitors can't replicate and utilize them for your website and marketing strategies. Every interaction can be perfectly aligned with your brand's identity to ensure consistency. Key benefits include: - Capturing engaging video testimonials that are unmatched by competitors, ready to enhance your website and marketing efforts. - Customizing every interaction to perfectly align with your brand. - Enjoying all features included with no costly add-ons or hidden fees — gain access to customizable review and company pages, SMS and email invitations, and smooth integration options. - Automating review requests with ease, allowing customers to record responses directly from any device without the need to download an app. #### Who Is the Company Behind SimplyReview? - **Seller:** [SimplyLabs](https://www.g2.com/sellers/simplylabs) - **HQ Location:** Copenhagen, DK - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1e3386291c84a575677fe9b7de276737b48886741b390f043cd768f808eb9cf6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsimplylabs%2F&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® ### [Smoothie](https://www.g2.com/products/smoothie/reviews) Smoothie is a review platform that helps users find the best web3 products in the space. #### Who Is the Company Behind Smoothie? - **Seller:** [Smoothie](https://www.g2.com/sellers/smoothie) - **Year Founded:** 2012 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f02d6aa66a23e7e6814402dbf5f94c4908678292f65d075357c2ad5f7fc97f04&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwithsmoothie%2F&secure%5Burl_type%5D=linkedin_company_website) 8 employees on LinkedIn® ### [Snagshout](https://www.g2.com/products/snagshout/reviews) A social deals platform connecting shoppers to brand owners for great product deals in exchange for earnest Amazon reviews--personalized like never before. #### Who Is the Company Behind Snagshout? - **Seller:** [SellerLabs](https://www.g2.com/sellers/sellerlabs) - **Year Founded:** 2013 - **HQ Location:** Athens, GA - **Twitter:** @SellerLabs 2,243 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d04e6785c9c02cb5a89b313cabff7565ac900be6f7036eb49b81911f1cb4f983&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3479281%2F&secure%5Burl_type%5D=linkedin_company_website) 46 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of Snagshout? **["Great exposure to new customers "](https://www.g2.com/survey_responses/snagshout-review-1425458)** **Rating:** 4.0/5.0 stars _— Caron C._ [Read full review](https://www.g2.com/survey_responses/snagshout-review-1425458) #### What Are G2 Users Discussing About Snagshout? - [What is Snagshout used for?](https://www.g2.com/discussions/snagshout-what-is-snagshout-used-for) - [What is Snagshout used for?](https://www.g2.com/discussions/what-is-snagshout-used-for) ### [SnappyRatings](https://www.g2.com/products/snappyratings/reviews) SnappyRatings helps small businesses grow their online reputation by automating review requests and centralizing review management in one place. Instead of hoping customers leave reviews on their own, SnappyRatings prompts them at the right moment — turning everyday transactions into 5-star Google reviews. Built for business owners who don’t have time for complicated software, SnappyRatings gets you set up in minutes with no technical expertise required. #### Who Is the Company Behind SnappyRatings? - **Seller:** [SnappyRatings](https://www.g2.com/sellers/snappyratings) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [SocialPrf.io](https://www.g2.com/products/socialprf-io/reviews) Converting your leads into paying customers is one of the biggest pain points that all businesses face. Customer testimonials help drive more sales. But collecting testimonials is often difficult and time consuming, plus integrating them into your own site is messy. Social Prf solves this by helping you social proof your website easily. Request, collect, and manage your customer testimonials in one place. Generate embeddable code and integrate customer testimonials easily into your website. Embed video testimonials, text testimonials, Twitter testimonials, Google My Business reviews, Product Hunt reviews, and more into your site to boost conversion and sales. #### Who Is the Company Behind SocialPrf.io? - **Seller:** [SocialPrf](https://www.g2.com/sellers/socialprf) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=07a79a0e7dc03bf8e2a24c7b961ff23aaf4ded2547027eb7824cb68fd319fce5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsocialprf-io%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [SocialProofed](https://www.g2.com/products/socialproofed/reviews) SocialProofed is a collection of 3 simple embeddable widgets. Our Instagram widget allows folks to easily embed posts directly to their website and customize the look and feel in any way they want - stunning custom layouts, colors, fonts, headline copy - you name it. Our Google widget allows users to showcase their hard-earned Google My Business reviews. Again, users can easily play with the design so it matches their unique website appearance. And lastly, our Facebook widget. Users can customize the design of their Facebook reviews to their taste and embed to the website with one line of HTML...all in just 60 seconds. No coding. No confusing user interface. Just a simple tool for businesses to finally take advantage of their real, hard-earned social proof. #### Who Is the Company Behind SocialProofed? - **Seller:** [SocialProofed.com](https://www.g2.com/sellers/socialproofed-com) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Starloop](https://www.g2.com/products/starloop/reviews) Starloop is a review management and reputation monitoring solution. #### Who Is the Company Behind Starloop? - **Seller:** [Starloop](https://www.g2.com/sellers/starloop) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [StarReview](https://www.g2.com/products/starreview/reviews) StarReview is an AI-powered platform designed to help Swiss small and medium-sized enterprises (SMEs) manage their reviews efficiently. By automating the response process, StarReview ensures that businesses can maintain a professional online presence without dedicating extensive time to review management. The platform connects seamlessly with a company's business profile, automatically generating personalized responses to new reviews in the user's preferred language and style. The system learns from a business's existing replies and editorial preferences to match their unique tone and communication style over time. By default, all AI-generated replies are presented for user approval before publishing. Businesses that prefer a hands-off approach can optionally enable automatic publishing for positive reviews (4-5 stars). For negative reviews (1-2 stars), the system always provides three response suggestions for the user to choose from, ensuring thoughtful engagement with dissatisfied customers. Key features of StarReview include: - AI-Generated Responses: Generates personalized replies to reviews that match the business's tone and brand voice. - AI Style Learning: Analyzes past responses and user edits to continuously improve tone matching and response quality. - Negative Review Management: Offers three tailored response options for negative reviews, allowing businesses to address concerns appropriately. - Flexible Automation: Approval-first by default, with an optional setting to auto-publish positive review replies. - Language Support: Supports multiple languages, including German, French, Italian, and English, catering to the diverse Swiss market. - Customization: Allows businesses to adjust response styles based on the star rating, ensuring alignment with the company's tone and brand identity. - Reporting: Provides weekly email reports summarizing review activity and responses, keeping businesses informed about their online reputation. The primary value of StarReview lies in its ability to save time and enhance customer engagement for SMEs. By handling the review response process, businesses can focus on their core operations while maintaining a positive online reputation. Prompt and personalized responses to reviews can increase customer trust, encourage repeat business, and potentially boost revenue. Additionally, addressing negative feedback effectively demonstrates a commitment to customer satisfaction, which can lead to improved customer retention and a stronger brand image. #### Who Is the Company Behind StarReview? - **Seller:** [StarReview](https://www.g2.com/sellers/starreview) - **Year Founded:** 2026 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d2d4ccdc55dd2af8b8df6658fb848d6bcc38781441dcbde2902ac4d770e1a710&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F112614480%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [StarReview](https://www.g2.com/products/starreview-2026-07-09/reviews) StarReview creates ready reply drafts for every Google review, in the business's own tone and the customer's language (DE/FR/IT/EN). Nothing is published without approval; negative reviews always wait for a human. Swiss provider, from CHF 19/month, cancel monthly, no minimum term. Existing unanswered reviews can be cleared in one pass. StarReview is also agent-ready: AI agents such as Claude can connect through an open MCP interface to query open reviews and prepare reply drafts. Agents never post to Google; every reply still waits for the owner's approval. Details: starreview.ch/en/agents #### Who Is the Company Behind StarReview? - **Seller:** [StarReview](https://www.g2.com/sellers/starreview) - **Year Founded:** 2026 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d2d4ccdc55dd2af8b8df6658fb848d6bcc38781441dcbde2902ac4d770e1a710&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F112614480%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Steam Review Rescue](https://www.g2.com/products/steam-review-rescue/reviews) ReviewRescue is an AI-powered review management platform built specifically for Steam game developers. It monitors every review across your catalog, drafts contextual responses in your developer voice, and detects review bombs before they tank your score. #### Who Is the Company Behind Steam Review Rescue? - **Seller:** [ReviewRescue](https://www.g2.com/sellers/reviewrescue) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Subscriber Voice](https://www.g2.com/products/subscriber-voice/reviews) SubscriberVoice enables businesses to generate and manage online reviews across the sites. #### Who Is the Company Behind Subscriber Voice? - **Seller:** [SubscriberVoice](https://www.g2.com/sellers/subscribervoice) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Sumzy.io | AI Review Summaries for Shopify and WooCommerce](https://www.g2.com/products/sumzy-io-ai-review-summaries-for-shopify-and-woocommerce/reviews) Your customers won't read 200 reviews. Now they don't have to. Sumzy reads your existing WooCommerce and Shopify reviews and puts a summary right on the product page in your preferred language. Shoppers decide faster. You sell more. Install takes minutes, no API keys, no setup. Amazon style AI review summaries on your product pages. #### Who Is the Company Behind Sumzy.io | AI Review Summaries for Shopify and WooCommerce? - **Seller:** [Flamboyant Flamingos](https://www.g2.com/sellers/flamboyant-flamingos) - **Year Founded:** 2018 - **HQ Location:** Brasov, RO - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=439316d9fe137b9f4857c7348e283c38cbd46f0d8ee72828da7ebb0fdde3e87c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fflamboyant-flamingos%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [SurgePoint](https://www.g2.com/products/surgepoint/reviews) What is SurgePoint? SurgePoint is a reputation marketing solution that helps local service businesses, such as med spas, dental practices, plumbers, and hair stylists, grow their online presence and attract more customers. The platform streamlines the process of collecting, managing, and leveraging customer reviews to build trust and drive revenue. Key Features and Benefits: Automated Review Campaigns: Create and schedule personalized review requests to collect more positive feedback with minimal effort. Centralized Review Management: Aggregate reviews from platforms like Google, Yelp, and Facebook into one easy-to-use dashboard. Actionable Insights: Use real-time analytics and sentiment analysis to understand customer feedback and identify areas for improvement. Referral Campaigns: Encourage loyal customers to refer your business with built-in incentive programs. Customizable Tools: Tailor campaigns and review requests to align with your brand and industry-specific needs. SurgePoint is designed to simplify reputation management for local service businesses, helping them grow revenue and foster long-term customer loyalty. Learn more about SurgePoint’s reputation marketing automation at https://www.thesurgepoint.com/ #### Who Is the Company Behind SurgePoint? - **Seller:** [SurgePoint](https://www.g2.com/sellers/surgepoint) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ecf0eddbac975c5b53b0e2e946e3b526a7127257991979fa49770a75a530bd1c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsurgepoint-reputation-marketing%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [Synx+](https://www.g2.com/products/synx-automation-pvt-ltd-synx/reviews) Our company, Synx Automation Private Limited, operates under the brand Synx+, offering a subscription-based SaaS platform for review management. Our business model is centered around providing businesses with an all-in-one solution to collect, manage, and respond to reviews across multiple platforms, including Google, Facebook, Booking.com, Trustpilot, and Airbnb. Businesses subscribe to one of our three pricing tiers, which grant access to various features like automated review collection, sentiment analysis, and detailed review analytics. #### Who Is the Company Behind Synx+? - **Seller:** [Synx Automation](https://www.g2.com/sellers/synx-automation) - **Year Founded:** 2024 - **HQ Location:** Thiruvanthapuram, IN - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8321b39f97c4aa223bd0783c8f1126fe8b7f6e0bbec06036e3601445094fbfed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsynxautomate&secure%5Burl_type%5D=linkedin_company_website) 6 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Synx+? **["One of the best review management platform"](https://www.g2.com/survey_responses/synx-review-10485131)** **Rating:** 5.0/5.0 stars _— Vineesh C._ [Read full review](https://www.g2.com/survey_responses/synx-review-10485131) ### [Talkback AI](https://www.g2.com/products/talkback-ai/reviews) Talkback AI is an assistant tool that allows you to respond to reviews with AI, making reputation management more efficient. #### Who Is the Company Behind Talkback AI? - **Seller:** [Talkback AI](https://www.g2.com/sellers/talkback-ai) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® - [‹ Prev‹ Prev](/categories/review-management-software?facet1=sales&order=g2_score&page=16#product-list) - [1](/categories/review-management-software?facet1=sales&order=g2_score#product-list) - [2](/categories/review-management-software?facet1=sales&order=g2_score&page=2#product-list) - … - [13](/categories/review-management-software?facet1=sales&order=g2_score&page=13#product-list) - [14](/categories/review-management-software?facet1=sales&order=g2_score&page=14#product-list) - [15](/categories/review-management-software?facet1=sales&order=g2_score&page=15#product-list) - [16](/categories/review-management-software?facet1=sales&order=g2_score&page=16#product-list) - 17 - [18](/categories/review-management-software?facet1=sales&order=g2_score&page=18#product-list) - [19](/categories/review-management-software?facet1=sales&order=g2_score&page=19#product-list) - [Next ›Next ›](/categories/review-management-software?facet1=sales&order=g2_score&page=18#product-list) Spotlight Categories [Video Editing Software](https://www.g2.com/categories/video-editing) [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking) [Performance Management Software](https://www.g2.com/categories/performance-management) [Product Information Management (PIM) Systems](https://www.g2.com/categories/product-information-management-pim) [Contact Center Software](https://www.g2.com/categories/contact-center) Similar Categories - [Catalog Management](/categories/catalog-management) - [E-Commerce Platforms](/categories/e-commerce-platforms) - [E-Commerce Tools](/categories/e-commerce-tools) - [E-commerce Fraud Protection](/categories/e-commerce-fraud-protection) - [E-Merchandising](/categories/e-merchandising) - [Multichannel Retail](/categories/multichannel-retail) - [Subscription Management](/categories/subscription-management) - [Age Verification](/categories/age-verification) - [Brand Protection](/categories/brand-protection) - [Conversational Commerce Platforms](/categories/conversational-commerce-platforms) - [Drop Shipping](/categories/drop-shipping) - [E-Commerce Analytics](/categories/e-commerce-analytics) - [E-Commerce Personalization](/categories/e-commerce-personalization) - [E-Commerce Search](/categories/e-commerce-search) - [Live Commerce](/categories/live-commerce) [Browse Review Management Themes](/categories/review-management-software/themes) ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu") SS Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu) Updated April 10, 2026 Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback. ### Core Capabilities of Review Management Software To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must: - Collect and capture feedback on e-commerce websites through reviews - Be applicable for both product and service reviews - Moderate, manage, and analyze reviews - Deploy as a widget, pop-up, email follow-up, or short-answer Q&A on the website - Optimize for desktop, mobile, or tablet use ### Common Use Cases for Review Management Software E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include: - Collecting post-purchase reviews via automated email follow-ups or on-site prompts - Moderating and responding to customer reviews to demonstrate responsiveness and build trust - Analyzing review data to identify product or service improvement opportunities ### How Review Management Software Differs from Other Tools Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement. ### Insights from G2 on Review Management Software Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption. Show More