# Best Review Management Software - Page 6

## How Many Review Management Software Products Does G2 Track?

**Total Products under this Category:** 277

### Category Stats (Aug 2026)

- **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Review Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 15,700+ Authentic Reviews
- 277+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Review Management Software
 ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=14037&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=4506&focus%5B%5D=84697)

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Yotpo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=yotpo&focus%5B%5D=experience-com)

**Sponsored**

### GMBapi.com

GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-08-04T14%3A50%3A41Z&secure%5Bdisplayable_resource_id%5D=96&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=96&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1211717&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%3Fidev_id%3D239%26page%3D6&secure%5Btoken%5D=cdd0291a004931e5a759a509ddd1babdac20cf086f70bbfede8280807498fb3f&secure%5Burl%5D=https%3A%2F%2Fgmbapi.com%2Frequest-demo%2F%3Futm_source%3DB2B_Platform%26utm_medium%3DG2%26utm_content%3DAds_CTA_Button&secure%5Burl_type%5D=free_trial)

### [Reviewbit WhatsApp Reviews](https://www.g2.com/products/reviewbit-reviewbit-whatsapp-reviews/reviews)

Create and display social proof. Get star ratings, text reviews & photo/video reviews via WhatsApp for the Shopify stores.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Reviewbit WhatsApp Reviews?

- **Retail:** 9.4/10 (Category avg: 8.4/10)
- **E-commerce:** 8.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Reviewbit WhatsApp Reviews?

- **Seller:** [Reviewbit](https://www.g2.com/sellers/reviewbit)
- **Year Founded:** 2021
- **HQ Location:** hyderabad, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c1edafe0151893d87bd486bbeefdce60c430ced6bceb3c27b9dff589c3b9bf55&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freviewbit%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Reviewbit WhatsApp Reviews?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Reviewbit WhatsApp Reviews, enabling effortless collection and management of customer feedback.
- Users appreciate the **ease of use and seamless integration** with WhatsApp for managing customer reviews efficiently.

#### What Are Recent G2 Reviews of Reviewbit WhatsApp Reviews?

**["Streamlining Feedback: A Review of Reviewbit WhatsApp Reviews"](https://www.g2.com/survey_responses/reviewbit-whatsapp-reviews-review-9172361)**

**Rating:** 4.5/5.0 stars

_— Luis T._

[Read full review](https://www.g2.com/survey_responses/reviewbit-whatsapp-reviews-review-9172361)

**["Review of Review bit WhatsApp"](https://www.g2.com/survey_responses/reviewbit-whatsapp-reviews-review-8310268)**

**Rating:** 5.0/5.0 stars

_— Syed Aizaz H._

[Read full review](https://www.g2.com/survey_responses/reviewbit-whatsapp-reviews-review-8310268)

### [Shapo.io](https://www.g2.com/products/shapo-io/reviews)

📢 What is Shapo.io? Shapo makes it super simple to collect, manage, and showcase your best testimonials, hassle-free. With 5 years in the social proof niche, we've observed just how vital it is for businesses to display testimonials and elements that enhance customer trust and credibility. Shapo.io was born out of this insight to empower you! 🌐 🌐 Seamless Testimonial Collection Create compelling and high-converting testimonial collection forms to share anywhere, or effortlessly import your existing testimonials from across the web. It's as easy as 1-2-3! ✨ 🏢 Organized Testimonial Management Streamline your testimonials in one central location with distinct workspaces for various products or services. Say goodbye to scattered feedback and hello to organized excellence! 📊 🌟 Customizable Widgets Show off your best testimonials with our customizable widgets, building trust in your brand and giving your audience the confidence to make a purchase. Your success stories, beautifully displayed! 🌈 📱 Collect From Everywhere Gather up all the awesome things your customers have said about you on social media (Twitter, Facebook, LinkedIn) or on review sites (G2, Capterra, Google), and more! It's time to bring them all into one spot and never miss a positive word. 🙌 📣 Boost Your Presence Harness the incredible power of social proof by flaunting your testimonials in emails, social media posts, and sticking them directly onto your sales pages – pretty much wherever your customers are! 📈 💻 Easy Integration Copy and paste your widget JavaScript snippet into any website or platform, such as Shopify, WordPress, Bubble, WebFlow – you name it! Seamlessly integrate Shapo.io into your digital landscape. 💡 Best of all, Shapo.io offers a FREE plan, so everyone can experience the magic. 🎉

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Shapo.io?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Shapo.io?

- **Seller:** [Shapo](https://www.g2.com/sellers/shapo)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=efeeb33519937c35916b7c97348d400b283d57aa00367fac4e8709b5c261157f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshapo-io&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Medium, 33% Small

#### What Are Recent G2 Reviews of Shapo.io?

**["Manage customer testimonials with ease"](https://www.g2.com/survey_responses/shapo-io-review-9314932)**

**Rating:** 5.0/5.0 stars

_— Gamil f._

[Read full review](https://www.g2.com/survey_responses/shapo-io-review-9314932)

**["The best way to show customer testimonials"](https://www.g2.com/survey_responses/shapo-io-review-9211567)**

**Rating:** 5.0/5.0 stars

_— Kerlos M._

[Read full review](https://www.g2.com/survey_responses/shapo-io-review-9211567)

### [Sparrow](https://www.g2.com/products/sparrow-sparrow/reviews)

Product reviews and ratings by Sparrow helps you boost your store sales by enabling enhanced product reviews on your store using product reviews reminder emails, review forms, star ratings for the customers who have recently purchased from your store.

**Average Rating:** 4.8/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Sparrow?

- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind Sparrow?

- **Seller:** [Sparrow](https://www.g2.com/sellers/sparrow-4f6a316e-83b0-4f04-8546-ae7554fdee3c)
- **Year Founded:** 2011
- **HQ Location:** Hoffman Estates, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4d60ebf3621660fc2b23433faf642722683315f01d465dbaf1bf545c8486c25e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsquadhelp%2F&secure%5Burl_type%5D=linkedin_company_website)  
152 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Medium, 33% Small

#### What Are Recent G2 Reviews of Sparrow?

**["Easiest Way to Handle Leave"](https://www.g2.com/survey_responses/sparrow-review-8916744)**

**Rating:** 4.5/5.0 stars

_— Caroline J._

[Read full review](https://www.g2.com/survey_responses/sparrow-review-8916744)

**["The awesomeness of Sparrow"](https://www.g2.com/survey_responses/sparrow-review-4973327)**

**Rating:** 5.0/5.0 stars

_— Verified User in Government Relations_

[Read full review](https://www.g2.com/survey_responses/sparrow-review-4973327)

#### What Are G2 Users Discussing About Sparrow?

- [What does Sparrow do?](https://www.g2.com/discussions/what-does-sparrow-do)
- [What is Sparrow leave management?](https://www.g2.com/discussions/what-is-sparrow-leave-management)
- [What is Sparrow connected?](https://www.g2.com/discussions/what-is-sparrow-connected)
- [What is sparrow software?](https://www.g2.com/discussions/what-is-sparrow-software)

### [Drumroll Reviews & Referrals](https://www.g2.com/products/drumroll-reviews-referrals/reviews)

We are gamifying google reviews for local businesses so they not only rank higher on google and in the AEO results, but also that the employees responsible for garnering those reviews and referrals are properly rewarded and recognized. Beyond that, we not only help our customers get more reviews in general, but we help them get more SEO optimized reviews from their customers.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Drumroll Reviews & Referrals?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0.8/10 (Category avg: 10/10)

#### Who Is the Company Behind Drumroll Reviews & Referrals?

- **Seller:** [Drumroll Reviews & Referrals](https://www.g2.com/sellers/drumroll-reviews-referrals)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Do G2 Reviewers Say About Drumroll Reviews & Referrals?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficiency and transparency** of Drumroll for seamless and effective review collection at key moments.
- Users value the **visibility growth** provided by Drumroll, enhancing accountability and motivation through effective review tracking.
- Users praise the **excellent customer support** of Drumroll, noting responsiveness and helpfulness that enhances the overall experience.
- Users value the **ease of use** of Drumroll, enjoying a seamless review collection process right after installs.
- Users praise Drumroll for its **efficiency** , streamlining the review process seamlessly into their installation workflow.

#### What Are Recent G2 Reviews of Drumroll Reviews & Referrals?

**["Finally, a Review System Our Team Actually Uses and Sticks With"](https://www.g2.com/survey_responses/drumroll-reviews-referrals-review-12225169)**

**Rating:** 5.0/5.0 stars

_— Alex S._

[Read full review](https://www.g2.com/survey_responses/drumroll-reviews-referrals-review-12225169)

**["Effortless Technician Tracking and Review Collection with Drumroll"](https://www.g2.com/survey_responses/drumroll-reviews-referrals-review-12207389)**

**Rating:** 5.0/5.0 stars

_— Travis J._

[Read full review](https://www.g2.com/survey_responses/drumroll-reviews-referrals-review-12207389)

### [Flowbox](https://www.g2.com/products/flowbox/reviews)

Flowbox is an award-winning SaaS company offering an enterprise-like influencer marketing and UGC platform. Generate, collect, moderate, and distribute content from your customers, influencers and UGC creators throughout the customer journey to increase engagement, social proof and sales. Founded in 2016, Flowbox is one of Europe’s fastest-growing marketing technology companies and was ranked #8 in Deloitte Sweden Technology Fast 50 2020. In 2022, Flowbox and Photoslurp merged into one company. In 2025, Flowbox acquired Dreaminfluence. Today, the joint business has 70 employees and offices in Stockholm, Barcelona, Amsterdam and Copenhagen, serving 1000+ customers in 40 markets. ⭐️ Ranked #8 on Deloitte's Technology Fast 50 Sweden ⭐️ Official Meta Marketing Partner

**Average Rating:** 4.7/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate Flowbox?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 8.3/10 (Category avg: 10/10)

#### Who Is the Company Behind Flowbox?

- **Seller:** [Flowbox](https://www.g2.com/sellers/flowbox)
- **Year Founded:** 2016
- **HQ Location:** Stockholm, Sweden
- **Twitter:** @getflowbox  
77 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f54c215eff4fcab662742521182781e5eb7306cd1827d8844e0f7398ed7d6719&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fflowbox-ab%2F&secure%5Burl_type%5D=linkedin_company_website)  
89 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 53% Small, 37% Medium

#### What Do G2 Reviewers Say About Flowbox?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **AI automation** in Flowbox, enabling effortless creation of shoppable galleries from user-generated content.
- Users value the **automation of user-generated content** , enabling seamlessly created shoppable galleries on product pages.
- Users value the **automation of user-generated content** that enables the creation of engaging shoppable galleries.
- Users love the **automation of user generated content** that enables creation of dynamic shoppable galleries seamlessly.
- Users love the **automation of user-generated content** , enhancing their product pages with engaging shoppable galleries.

##### Cons

- Users find Flowbox to be **expensive** compared to competitors, affecting its overall value for money.
- Users are frustrated by the **inefficiency** of Flowbox, as posts often appear blurry or incorrectly sized on websites.
- Users find the **higher cost and post display issues** frustrating, impacting their overall satisfaction with Flowbox.
- Users experience **technical errors** with Flowbox, such as posts displaying incorrectly and needing adjustments for clarity.

#### What Are Recent G2 Reviews of Flowbox?

**["User-friendly with a great features"](https://www.g2.com/survey_responses/flowbox-review-7990076)**

**Rating:** 4.5/5.0 stars

_— Alicia D._

[Read full review](https://www.g2.com/survey_responses/flowbox-review-7990076)

**["Good Product"](https://www.g2.com/survey_responses/flowbox-review-7992672)**

**Rating:** 4.5/5.0 stars

_— Sanjay B._

[Read full review](https://www.g2.com/survey_responses/flowbox-review-7992672)

### [gominga Review Manager](https://www.g2.com/products/gominga-review-manager/reviews)

Your one-stop-shop for review management! Market research and customer care at the digital POS: gain insights from existing ratings, reviews and Q&A. Interact directly with the end consumer by replying to reviews and questions on all national and international platforms such as Amazon or Google. The gominga Review Manager allows you to manage product, store, app and shop reviews. Monitoring, alerting, analysis and interaction - easy and scalable with the gominga SaaS tool. We currently cover platforms such as Amazon (worldwide), Alternate, Apple App Store, AO, Bazaarvoice, Chainreactioncycles, Coolblue, Conrad, Galaxus, Google My Business, Google Play Store, Obi, Rosebikes, Trusted Shops, Trustpilot, Walmart, Zalando etc. Companies such as Acer, BSH, Gardena, Garmin, LG, Samsung and Schwalbe use our tool to increase sales and improve brand image. Zendesk users can now install the gominga app to use our review management services via their Zendesk application.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate gominga Review Manager?

- **Retail:** 8.3/10 (Category avg: 8.4/10)
- **E-commerce:** 8.3/10 (Category avg: 8.5/10)

#### Who Is the Company Behind gominga Review Manager?

- **Seller:** [gominga eServices GmbH](https://www.g2.com/sellers/gominga-eservices-gmbh)
- **Company Website:** gominga.com
- **Year Founded:** 2014
- **HQ Location:** Munich, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=84e51130f1992a1d1c09bc9c54571ab2f4141526cc0be38f951134655f09c503&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgominga&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About gominga Review Manager?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Gominga Review Manager, finding the website very user-friendly.

##### Cons

- Users find the **interface not very user-friendly** , which makes navigating the gominga Review Manager challenging.

#### What Are Recent G2 Reviews of gominga Review Manager?

**["gominga review"](https://www.g2.com/survey_responses/gominga-review-manager-review-10296901)**

**Rating:** 4.0/5.0 stars

_— Josh S._

[Read full review](https://www.g2.com/survey_responses/gominga-review-manager-review-10296901)

**["Great way to manage customer issues, questions and reviews"](https://www.g2.com/survey_responses/gominga-review-manager-review-4108770)**

**Rating:** 5.0/5.0 stars

_— Rasa R._

[Read full review](https://www.g2.com/survey_responses/gominga-review-manager-review-4108770)

#### What Are G2 Users Discussing About gominga Review Manager?

- [What is gominga Review Manager used for?](https://www.g2.com/discussions/what-is-gominga-review-manager-used-for)

### [Inform AI](https://www.g2.com/products/inform-ai/reviews)

Inform AI is a hands-free review management + customer insights platform. It automatically drafts (or auto-sends) human-sounding replies every week in your chosen brand voice, so you stay active and responsive without burning hours in your inbox. You get a single dashboard to view reviews across locations, reply in bulk or one-by-one, use templated rules when you want tight control, and even catch up on older reviews via our Chrome extension. On top of replies, Inform generates a weekly summary with performance and sentiment insights so you can spot trends, recurring issues, and what customers love—fast. If reviews impact trust, rankings, and revenue, Inform makes “great review management” automatic.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Inform AI?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10)

#### Who Is the Company Behind Inform AI?

- **Seller:** [Inform AI](https://www.g2.com/sellers/inform-ai)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=af148b6896b20193c5aa210707abb6f2d663581a131ccc0d27b0812ed508146c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finform-reviews%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Inform AI?

**["Epicurean Review"](https://www.g2.com/survey_responses/inform-ai-review-12250870)**

**Rating:** 4.5/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/inform-ai-review-12250870)

**["Transforms Restaurant Review Management Effortlessly"](https://www.g2.com/survey_responses/inform-ai-review-12617376)**

**Rating:** 5.0/5.0 stars

_— Mustafa A._

[Read full review](https://www.g2.com/survey_responses/inform-ai-review-12617376)

### [LetConvert](https://www.g2.com/products/letconvert/reviews)

Use social proof & user reviews to convert more visitors into leads & sales. Drive your users to take actions that matter with the power of FOMO, Social Proof and Real Time Alerts!

**Average Rating:** 1.3/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate LetConvert?

- **Has the product been a good partner in doing business?:** 0.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind LetConvert?

- **Seller:** [LetX](https://www.g2.com/sellers/letx)
- **Year Founded:** 2015
- **HQ Location:** New Delhi , IN
- **Twitter:** @letxco  
52 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=18d279ebf09e553c46adcc804f1b740a57621eedce21d1b9bcca65ada3d67ca3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fletx%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are G2 Users Discussing About LetConvert?

- [What is LetConvert used for?](https://www.g2.com/discussions/what-is-letconvert-used-for)

### [OneLocal](https://www.g2.com/products/onelocal/reviews)

Grow your business the right way with OneLocal. Marketing your small business isn't just about buying ads anymore. Your customers are looking for you online - you need to give them a way to find you, a reason to buy your services, and keep coming back for more. OneLocal makes it easy for you to outsmart and out-win your competition by making it easy for your customers to: - Find and locate you - Contact you anytime - Text you for a quote - Schedule a service - Pay for your service - Leave an online review OneLocal is the one-stop-shop for all your marketing needs. Have access to every marketing tool you need from one dashboard and a dedicated marketing specialist that is there with you every step of the way. To learn more about OneLocal, visit: https://onelocal.com/

**Average Rating:** 4.2/5.0

**Total Reviews:** 3

#### Who Is the Company Behind OneLocal?

- **Seller:** [OneLocal](https://www.g2.com/sellers/onelocal)
- **Year Founded:** 2017
- **HQ Location:** Toronto, CA
- **Twitter:** @onelocalco  
1,073 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=99f694c1e44a034656dd2457c816f3d3b54737b79646cd85db8848a3ee357757&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3228804%2Fadmin%2F&secure%5Burl_type%5D=linkedin_company_website)  
87 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Large, 33% Small

#### What Are Recent G2 Reviews of OneLocal?

**["Satisfied with the results"](https://www.g2.com/survey_responses/onelocal-review-6665260)**

**Rating:** 5.0/5.0 stars

_— Himanshu J._

[Read full review](https://www.g2.com/survey_responses/onelocal-review-6665260)

**["OneLocal is a really awesome service for small businesses for the price!"](https://www.g2.com/survey_responses/onelocal-review-7503219)**

**Rating:** 4.0/5.0 stars

_— Anthony C._

[Read full review](https://www.g2.com/survey_responses/onelocal-review-7503219)

#### What Are G2 Users Discussing About OneLocal?

- [What is OneLocal used for?](https://www.g2.com/discussions/what-is-onelocal-used-for)

### [Propel](https://www.g2.com/products/propel-up-llc-propel/reviews)

Introducing the Ultimate Tool for Local Business Growth! Experience the power of streamlining your review management, form submissions, messaging, and call tracking, all in one convenient platform. With Propel, you can stand out from the competition and take advantage of exclusive features such as: - A customizable review widget that consolidates reviews from various websites onto your own site. - Automated and seamless review collection that continuously increases the number of reviews without requiring manual effort. - Video and audio review capabilities, providing a dynamic and engaging customer feedback experience. - A user-friendly platform that minimizes the need for constant monitoring. Propel is a unique lead acceleration engine that is designed to propel your business growth to new heights.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Propel?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Propel?

- **Seller:** [Propel Up](https://www.g2.com/sellers/propel-up)
- **Year Founded:** 2023
- **HQ Location:** San Francisco, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d330864f12051bc81a76b62dfcc0c1d7e9b13f9f1fd9b3f7a04e403067c2f2a8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpropelupllc%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Propel?

**["Propel works!"](https://www.g2.com/survey_responses/propel-review-8117187)**

**Rating:** 5.0/5.0 stars

_— Robert A._

[Read full review](https://www.g2.com/survey_responses/propel-review-8117187)

**["Propel is really effective"](https://www.g2.com/survey_responses/propel-review-8964700)**

**Rating:** 5.0/5.0 stars

_— Verified User in Medical Practice_

[Read full review](https://www.g2.com/survey_responses/propel-review-8964700)

### [RealReviews.io](https://www.g2.com/products/realreviews-io/reviews)

RealReviews.io is your go-to platform for trustworthy and unbiased information, backed by a passionate team dedicated to empowering users. Our focus on technology, data analysis, and top-notch customer service ensures you get accurate insights for informed decision-making.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### Who Is the Company Behind RealReviews.io?

- **Seller:** [RealReviews.io](https://www.g2.com/sellers/realreviews-io)
- **Year Founded:** 2023
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=df198e18364cca8fab98e61a9bbcf75813d6b7d41915a3c19da62ad5b66c847d&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frealreviews-io&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of RealReviews.io?

**["Only Real Reviews from Real People"](https://www.g2.com/survey_responses/realreviews-io-review-13029772)**

**Rating:** 5.0/5.0 stars

_— Tamara L._

[Read full review](https://www.g2.com/survey_responses/realreviews-io-review-13029772)

**["Effective support"](https://www.g2.com/survey_responses/realreviews-io-review-9666089)**

**Rating:** 5.0/5.0 stars

_— Khilan V._

[Read full review](https://www.g2.com/survey_responses/realreviews-io-review-9666089)

### [RightResponse AI](https://www.g2.com/products/rightresponse-ai/reviews)

Customers write lots of reviews and expect engagement. Prospective customers read reviews and make buying decisions based on both the reviews they read and the responses to those reviews. Reviews might seem like a pain. But companies lose a lot of revenue because they don't engage with their customers and prospective customers where they choose to engage. RightResponse AI is a SaaS review management platform built from the ground up to harness the power of generative AI throughout the entire customer review process. Our solution is designed to transform how location-based businesses engage with customer feedback to climb in the local map rankings, drive revenue growth, and improve operations. RightResponse AI leverages generative AI to revolutionize how businesses understand and engage with customer feedback. At its core, our platform ingests customer reviews to deliver three key current offerings: Intelligent Review Response: Simply the highest quality review responses. You know what your reviewers talk about. And you know how you'd respond if your were speaking with them. Our technology crafts personalized responses to customer reviews by drawing on "facts" about your business. Each review is analyzed to determine which if those "facts" are relevant to the review, and then those "facts" are seamlessly integrated into the response, creating wonderfully relevant and personalized review responses. But there's more! Elements of the review is analyzed to maximize response quality. Should the reviewer's name be included in the response? What's the update history? What employee names are used in the review and how should we incorporate them in the response? For medical businesses, is there PHI in the review? And more... All to provide the highest quality review responses available. Advanced Sentiment Analysis: Utilizing customized Aspect-Based Sentiment Analysis (ABSA), RightResponse AI offers an unparalleled insight into the customer experience. This method, far superior to traditional keyword-based sentiment analysis or word clouds, allows for a nuanced understanding of customer sentiments across various aspects of your service or product. Competitor Insights: Extending beyond your own customer feedback, RightResponse AI analyzes competitor reviews through the same lens that it uses to review the company's own reviews. Map Rank Tracking: Reviews and review responses are critical elements of your Google Map ranking. Our Map Rank Tracker is your scorecard. Our full-featured Map Rank Tracker shows you where you and every one of your competitors ranks on the map. It tracks your progress too! But while most map rank trackers sell base packages offer you more than you need (along with high prices), when part of our bundle we provide the keywords required for most location-based business for only an additional $6/month. ------------------------ Experience RightResponse AI's transformative capabilities firsthand with our free trial. We encourage large organizations, agencies, consulting firms, private equity firms and other business entities to reach out for customized pricing options or to explore opportunities for white-labeling our solution.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate RightResponse AI?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10)

#### Who Is the Company Behind RightResponse AI?

- **Seller:** [RightResponse AI](https://www.g2.com/sellers/rightresponse-ai)
- **Year Founded:** 2023
- **HQ Location:** JACKSONVILLE, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5babb204bb7aec31c9ec81d09e09a81e9ce5efdd44fdb5fc986dab1987d2d31b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frightresponse-llc&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About RightResponse AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **intelligent AI features** of RightResponse AI for insightful reporting and time-saving review management.
- Users value the **AI integration** of RightResponse AI for saving time and enhancing response customization and insight.
- Users value the **effective communication** of RightResponse AI, enhancing response efficiency and understanding customer feedback deeply.
- Users value the **insightful reporting** capabilities of RightResponse AI, which aid in tracking trends and customer issues.
- Users appreciate the **navigation ease** of RightResponse AI, finding it intuitive for tracking trends and managing responses.

#### What Are Recent G2 Reviews of RightResponse AI?

**["Right Response AI has been a great tool that has helped with our Pest Control Business"](https://www.g2.com/survey_responses/rightresponse-ai-review-11340043)**

**Rating:** 5.0/5.0 stars

_— Garrett B._

[Read full review](https://www.g2.com/survey_responses/rightresponse-ai-review-11340043)

**["Time-Saving, Insightful, and Customizable with Room for Enhanced Analytics"](https://www.g2.com/survey_responses/rightresponse-ai-review-10615576)**

**Rating:** 5.0/5.0 stars

_— Tereza Z._

[Read full review](https://www.g2.com/survey_responses/rightresponse-ai-review-10615576)

### [SocialPilot Reviews](https://www.g2.com/products/socialpilot-reviews/reviews)

SocialPilot Review Management tool empowers businesses to enhance their online reputation effortlessly. Automate review generation across platforms like Google and Facebook, respond to reviews with AI-powered tools, and monitor feedback in a centralized dashboard. Ideal for businesses of all sizes, it streamlines review management, boosts visibility, and builds customer trust.

**Average Rating:** 4.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate SocialPilot Reviews?

- **Retail:** 5.0/10 (Category avg: 8.4/10)
- **E-commerce:** 5.0/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind SocialPilot Reviews?

- **Seller:** [SocialPilot](https://www.g2.com/sellers/socialpilot)
- **Year Founded:** 2014
- **HQ Location:** Lewes, Delaware
- **Twitter:** @socialpilot\_co  
72,769 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c55959b519e65725aeb8ae4166664ad5ba97f4c0bb2389e1fbeea0599a6a6ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3667747%2F&secure%5Burl_type%5D=linkedin_company_website)  
171 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About SocialPilot Reviews?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **affordable pricing** of SocialPilot that enhances their social media management without breaking the bank.
- Users value the **in-depth analytics** and clean reports provided by SocialPilot, enhancing their social media management experience.
- Users value the **comprehensive analytics** in SocialPilot, appreciating the well-designed reports available in one location.
- Users appreciate the **automation features** of SocialPilot, enhancing team efficiency and streamlining social media management.
- Users appreciate the **efficient content creation tools** of SocialPilot, enhancing team collaboration and streamlining social media activities.

##### Cons

- Users notes the lack of **chat integration** as a downside, though overall satisfaction remains high.
- Users find the lack of **Xing integration** to be a notable downside in SocialPilot's functionality.
- Users find the **poor integration** with platforms like Xing limits the overall effectiveness of SocialPilot.

#### What Are Recent G2 Reviews of SocialPilot Reviews?

**["Great platform, good features, easy to use"](https://www.g2.com/survey_responses/socialpilot-reviews-review-9414286)**

**Rating:** 4.5/5.0 stars

_— James B._

[Read full review](https://www.g2.com/survey_responses/socialpilot-reviews-review-9414286)

### [Trustvoice](https://www.g2.com/products/trustvoice/reviews)

Trustvoice is a leading Ratings & Reviews (R&R) platform that helps retailers and brands turn authentic customer feedback into measurable growth. We enable companies to collect, verify, manage, and activate customer reviews across the entire customer journey – from product discovery to post-purchase engagement. Our solution is built to increase conversion, strengthen trust, improve SEO and AI visibility, and provide actionable insights that drive smarter business decisions.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Trustvoice?

- **Seller:** [Trustvoice](https://www.g2.com/sellers/trustvoice)
- **HQ Location:** Stockholm, SE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8601ce4f1de0b854f2e87c0d1c0e27ca22a533c3df03a50f0f41774896ab2578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrustvoice%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of Trustvoice?

**["Exceptional Support, Easy Integrations, and huge help with bussiness scaling."](https://www.g2.com/survey_responses/trustvoice-review-12964854)**

**Rating:** 5.0/5.0 stars

_— Verified User in Furniture_

[Read full review](https://www.g2.com/survey_responses/trustvoice-review-12964854)

**["Effortlessly manages reviews with great support and competitive pricing"](https://www.g2.com/survey_responses/trustvoice-review-13115780)**

**Rating:** 5.0/5.0 stars

_— Peter S._

[Read full review](https://www.g2.com/survey_responses/trustvoice-review-13115780)

### [Vercepta](https://www.g2.com/products/vercepta/reviews)

Vercepta is an all-in-one reputation intelligence platform engineered for modern business owners who understand that reviews drive revenue. Unlike simple review monitoring tools, Vercepta acts as a command center, empowering brands to actively track, analyze, and respond to online reviews across Google, Yelp, Trustpilot, and more. Real-time SMS and email alerts ensure you never miss critical feedback, while the Insights Hub provides powerful behavioral trend analysis to uncover hidden opportunities for growth. Designed for small business owners from restaurants and spas to dental clinics and tattoo studios — Vercepta delivers actionable data without the overwhelm. The built-in Vercepta Score gives you an instant pulse on your brand health, benchmarking your online reputation against industry averages. Automated review aggregation and platform-wide alerts help you protect your reputation, address customer issues faster, and maximize positive brand visibility. Vercepta’s onboarding process is quick, with smart data capture that personalizes the platform to your business needs. Whether you manage a single storefront or multiple locations, Vercepta scales effortlessly, providing seamless reporting and multi-location insights. The platform leverages API integrations and secure data protocols to keep your customer and business information protected. With plan options ranging from a Free tier for solo operators to premium Silver and Gold plans for growing teams, Vercepta makes professional-grade reputation management accessible, affordable, and powerful. The mission is simple: empower owners who care about their brand to command their reputation with speed and confidence. Whether you’re looking to increase review response rates, benchmark your performance, or unlock deep market insights, Vercepta gives you the tools to transform reviews from a stressor into a strategic asset. Built on a modern, intuitive interface with advanced analytics under the hood, Vercepta is your partner in brand protection, growth, and reputation excellence.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Vercepta?

- **Retail:** 10.0/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Vercepta?

- **Seller:** [Stellar Analytics](https://www.g2.com/sellers/stellar-analytics)
- **Year Founded:** 2015
- **HQ Location:** Mumbai, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=17d5e240386db59f13b7e709df785a51989ba9c3a2e9ce2b47ceed143c9e146f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstellar-analytics-llp%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Vercepta?

**["Neat Tool; Valuable Insights"](https://www.g2.com/survey_responses/vercepta-review-11364927)**

**Rating:** 5.0/5.0 stars

_— Verified User in Restaurants_

[Read full review](https://www.g2.com/survey_responses/vercepta-review-11364927)

**["A Flexible Platform that Grows With Your Data Needs"](https://www.g2.com/survey_responses/vercepta-review-11388069)**

**Rating:** 5.0/5.0 stars

_— Verified User in Restaurants_

[Read full review](https://www.g2.com/survey_responses/vercepta-review-11388069)

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[Browse Review Management Themes](/categories/review-management-software/themes)

 ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu")
SS

Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)

Updated April 10, 2026

Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback.

### Core Capabilities of Review Management Software

To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must:

- Collect and capture feedback on e-commerce websites through reviews
- Be applicable for both product and service reviews
- Moderate, manage, and analyze reviews
- Deploy as a widget, pop-up, email follow-up, or short-answer Q&A on the website
- Optimize for desktop, mobile, or tablet use

### Common Use Cases for Review Management Software

E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include:

- Collecting post-purchase reviews via automated email follow-ups or on-site prompts
- Moderating and responding to customer reviews to demonstrate responsiveness and build trust
- Analyzing review data to identify product or service improvement opportunities

### How Review Management Software Differs from Other Tools

Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement.

### Insights from G2 on Review Management Software

Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption.

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