# Best Review Management Software - Page 11 ## How Many Review Management Software Products Does G2 Track? **Total Products under this Category:** 284 ### Category Stats (Aug 2026) - **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** ReputationStacker (+0.57%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Review Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 15,800+ Authentic Reviews - 284+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Review Management Software ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=14037&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=4506&focus%5B%5D=84697) Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Yotpo, and Experience.com. Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=yotpo&focus%5B%5D=experience-com) **Sponsored** ### Aligned Aligned is the buyer-facing AI Deal Workspace where revenue teams run deals in one shared link. Aligned brings structure to the messy space between your CRM and your buyer, where most deals actually win or stall: stakeholder complexity, unclear next steps, champions selling internally, and decisions happening asynchronously across emails, decks, threads, and scattered tools. CRMs record what happened. Aligned is the system of action that helps teams execute what needs to happen next, together with the buyer. Used by Account Executives, Sales Leaders, Enablement, RevOps, and Customer Success teams, Aligned combines a Digital Sales Room and Client Portal into a single workspace that supports the full revenue lifecycle, from pipeline creation to onboarding and expansion. Teams consolidate all buyer and customer materials, plans, and communications in one place, with visibility and control over the deal narrative. With the AI Deal Workspace, Aligned goes beyond organizing content. AI works inside the workflow with full deal context to keep execution moving forward: \* Auto-builds deal resources after every call, including an executive summary, requested content, and action items, with no prompts or setup \* Reads signals across calls, email, CRM, and workspace engagement to flag risk, surface what changed, and recommend the next best move \* Maps stakeholders automatically to uncover hidden influencers, track buying signals, and guide multithreading \* Generates and maintains key deal assets like business cases, mutual action plans, recap pages, and follow-up emails for review and send \* Gives buyers AI inside the workspace to summarize content, answer security and compliance questions, and progress decisions asynchronously, all in one link with no login under the seller’s control By replacing traditional workflows like email threads, spreadsheets, attachments, and disconnected links, Aligned reduces buyer friction, improves alignment across the buying committee, equips champions, and creates more predictable execution for complex B2B deals. Key capabilities include: \* Digital Sales Rooms for proposals, decks, demo recordings, stakeholder content, and mutual action plans \* Buyer engagement signals across stakeholders to guide follow-up and prioritize execution \* Shared onboarding and customer workspaces to streamline implementation and reduce time-to-value \* Client Portal-style collaboration for ongoing customer management, expansions, and renewals Aligned is used by 50,000+ sales and customer success teams, with 1M+ buyers collaborating in workspaces every month, and is recognized by G2 as a category leader. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-08-14T08%3A08%3A43Z&secure%5Bdisplayable_resource_id%5D=2699&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=1202953&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1202953&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%3Fhubs_content%3Dbr.hubspot.com%25252525252525252Fresources%26hubs_content-cta%3Dnav-software-freecrm%26page%3D11&secure%5Btoken%5D=ac54cf65f566f209b74abeb642e13bedacdc7926dc4697b5d1a265eb8ab2f41f&secure%5Burl%5D=https%3A%2F%2Falignedup.com%2Faligned-vs-dock%2F%3Favk%3Dmvk_g2_paid%26utm_campaign%3Dg2_competitor_dock%26utm_medium%3Dcpc%26utm_source%3Dg2&secure%5Burl_type%5D=custom_url) ### [GiveMe5](https://www.g2.com/products/giveme5/reviews) GiveMe5 is an AI-powered presence management platform that helps multi-location businesses and agencies automate reviews, manage Google Business Profiles, and track local rankings from one dashboard. Two modules work independently or together: AI Reviews sends automated invitations via email and SMS, generates responses in your brand voice, monitors feedback across 50+ platforms including Google, Facebook, and Trustpilot, and provides sentiment analysis. AI Listings & Rankings manages your full Google Business Profile—info, hours, photos, posts, categories, and services—while a rank tracker scans map pack positions and benchmarks competitors. AI agents power review responses, auto-replies, review writing assistance, and performance analysis around the clock. Includes bulk invitations, QR and NFC collection, integrations with QuickBooks, Jobber, Simpro, Zapier, and white-label support for agencies. Free plan available. **Average Rating:** 4.8/5.0 **Total Reviews:** 10 #### How Do G2 Users Rate GiveMe5? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) #### Who Is the Company Behind GiveMe5? - **Seller:** [GiveMe5](https://www.g2.com/sellers/giveme5) - **Year Founded:** 2022 - **HQ Location:** GIVEME5 INC. 440 N BARRANCA AVE #4233 COVINA, CA 91723 - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eb198b1d66c2dad9f1a597ed5b86caed93d8cf69b52de9f6874deb0d53167824&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgiveme5-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 4 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 90% Small, 10% Medium #### What Are Recent G2 Reviews of GiveMe5? **["Passport Service"](https://www.g2.com/survey_responses/giveme5-review-8059142)** **Rating:** 5.0/5.0 stars _— Himanshu P._ [Read full review](https://www.g2.com/survey_responses/giveme5-review-8059142) **["Best Online Reputation Manager"](https://www.g2.com/survey_responses/giveme5-review-8058847)** **Rating:** 5.0/5.0 stars _— Ashish C._ [Read full review](https://www.g2.com/survey_responses/giveme5-review-8058847) ### [Globe Reviews](https://www.g2.com/products/globe-reviews/reviews) Globe Reviews is a French verified customer reviews platform that authenticates every testimonial via email confirmation. The service helps SMBs, e-commerce businesses, and service providers build trust by showcasing only verified reviews, with an objective trust score and verified badge for certified companies. GDPR-compliant and designed as a francophone alternative to anglo-saxon review platforms like Trustpilot. #### Who Is the Company Behind Globe Reviews? - **Seller:** [Globe Reviews](https://www.g2.com/sellers/globe-reviews) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [Good Reviews](https://www.g2.com/products/good-reviews/reviews) Empowering Business Growth Through Authentic Reviews Unlock your business's potential with our Omnichannel Review Platform. By showcasing genuine positive feedback and user-generated content, you can significantly enhance customer confidence. Highlighting real success stories not only boosts your credibility but also inspires prospective buyers to engage and take action. Elevate your brand’s reputation and drive growth with the power of authentic reviews! #### Who Is the Company Behind Good Reviews? - **Seller:** [GOOD REVIEWS.C0](https://www.g2.com/sellers/good-reviews-c0-d3d69ef7-50fc-4b89-8bed-b84347655725) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Gradefy.app](https://www.g2.com/products/gradefy-app/reviews) Gradefy lets you collect verified customer reviews via email, QR codes, or direct links — and display them on your site with 6 beautiful widget types (under 15kb). AI spam detection, Google rich snippets, and analytics. Free forever plan. No credit card. #### Who Is the Company Behind Gradefy.app? - **Seller:** [Redwood Global Partners](https://www.g2.com/sellers/redwood-global-partners) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [High5](https://www.g2.com/products/high5-high5/reviews) Review management software for hospitality & gastronomy: probably the smartest way to grow with customer feedback. High5 is an AI-powered solution that transforms the way hotels and restaurants handle customer feedback. By combining intelligent sentiment analysis, AI-generated response suggestions, employee performance insights, and precise trend forecasting, High5 brings clarity to customer reviews that would otherwise require extensive manual analysis. With powerful yet intuitive review management tools, businesses gain deep insights into guest satisfaction, team performance, and emerging trends. High5 empowers hotels and restaurants to make smarter, data-driven decisions that enhance customer experiences and drive success. High5 brings order to the chaos of online reviews. Our platform collects your reviews from various sources and uses artificial intelligence to analyze them efficiently. This gives you deeper insights that would otherwise only be possible through hundreds of hours of manual evaluation. All functions at a glance 1. Review analysis - All reviews at a glance, filter important ones, react specifically. 2. Review Management - AI-generated answers, suitable for the language and target group. 3. Audience Analysis - Recognize target group trends and understand customers better. 4. Employee analysis - Analyze and optimize customer feedback about your team. 5. Sentiment Analysis - Identify sentiment in reviews and track developments. 6. Tags - Evaluate important keywords, trends and platform discussions. 7. Insights - Weekly strengths and weaknesses analysis with recommendations for action. 8. High5 Assistant - AI-supported advice for strategy, planning and optimization. 9. Trends & Forecasts - Identify future-relevant market developments at an early stage. 10. Benchmarking - Compare your own locations and competitors directly. #### Who Is the Company Behind High5? - **Seller:** [High5](https://www.g2.com/sellers/high5) - **Year Founded:** 2024 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [HotelSpeaker](https://www.g2.com/products/hotelspeaker/reviews) Expert-supervised, ultra-personalized AI responses that fuel tomorrow’s bookings. Hotel Speaker is a comprehensive guest communication platform designed to revolutionize how hotels manage and respond to online reviews. Integrating advanced AI technology with a focus on personalization, Hotel Speaker automates the collection of guest reviews across multiple platforms, drafts tailored responses, and ensures they are published promptly in any language. This not only saves hotel staff valuable time but also enhances the quality of guest interactions by maintaining sensitivity to individual guest experiences. By improving communication, hotels can bolster their reputation and encourage increased global bookings, all while keeping operational costs in check. ------------------------------------------------------------------------------------------------- HotelSpeaker is built to turn that visibility into revenue while keeping operations efficient and brand consistent. Our hybrid AI + human platform is trusted by over 2,500 properties worldwide. It responds to every review with speed, consistency, and subtle marketing cues that promote your hotel, while surfacing insights your team can act on. Here’s what we offer: • ⚡ 100% response rate made easy Centralise reviews from all platforms and surveys in one inbox, draft personalised multilingual replies under native speaker oversight, and publish directly with a single click. • 🎯 Consistent, high-quality responses that promote your hotel Our hybrid AI + human writer model captures each property’s DNA, ensuring every reply is authentic, aligned with your brand, and subtly embeds marketing cues that drive bookings. You are not only replying to guests, but convincing the next ones. • 📊 Insights that power decisions An intuitive dashboard surfaces trends, strengths, and areas for improvement, helping teams anticipate guest expectations and optimise processes. • 💸 Guaranteed impact If HotelSpeaker doesn’t improve efficiency or boost bookings, we refund your investment. With 91% of travelers trusting reviews as much as personal recommendations, and 84% ignoring traditional ads, review responses are the most powerful marketing channel. HotelSpeaker ensures they are strategic, consistent, and conversion ready. #### Who Is the Company Behind HotelSpeaker? - **Seller:** [Hotelspeaker](https://www.g2.com/sellers/hotelspeaker) - **Year Founded:** 2018 - **HQ Location:** Barcelona, ES - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3f8bb51b5e08bc79f9887131fc61aa7dc48c9b1ea11be496dcd0025ee5ae6e21&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhotelspeaker%2F&secure%5Burl_type%5D=linkedin_company_website) 16 employees on LinkedIn® ### [hypt](https://www.g2.com/products/hypt/reviews) hypt transforms word-of-mouth marketing with its innovative Word-of-Mouth Manager, a B2B SaaS solution that digitizes and monetizes personal recommendations for insurance companies, banks and many more. Traditional customer acquisition is expensive, and negative online reviews can damage brand reputation. hypt tackles these challenges by transforming happy customers into active brand advocates. With our easy-to-use chatbot, accessible via QR code or link, we activate 26% of customers to share personalized recommendations through messaging services - boosting word-of-mouth sales by 4x. The system also encourages satisfied users to leave positive Google reviews, improving online reputation, while dissatisfied customers are redirected to support, mitigating negative feedback before it spreads. By making word-of-mouth manageable, scalable, and measurable, hypt helps companies reduce acquisition costs, enhance brand perception, and drive sales growth. For the first time, companies can strategically leverage their most powerful marketing channel, trusted customer recommendations, in a data-driven and automated way. #### Who Is the Company Behind hypt? - **Seller:** [hypt](https://www.g2.com/sellers/hypt) - **Year Founded:** 2022 - **HQ Location:** Mattenhof-Weissenbühl, CH - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58d35a24f4737eca04f5d63e08a90a7f5809d332af1b5af4a528d7d83f69a718&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjoin-hypt%2F&secure%5Burl_type%5D=linkedin_company_website) 20 employees on LinkedIn® ### [InsideWarehouse](https://www.g2.com/products/insidewarehouse/reviews) InsideWarehouse brings e-commerce into content. From now visitors can discover—and buy relevant products without ever leaving your content site. #### Who Is the Company Behind InsideWarehouse? - **Seller:** [Inside Warehouse](https://www.g2.com/sellers/inside-warehouse) - **Year Founded:** 2013 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [iTrust Reviews](https://www.g2.com/products/itrust-reviews/reviews) iTrust Digital Marketing offers you a unique set of on-line tools to help better understand your business performance, communicate with and get feedback from genuine consumers in a data secure environment, while growing revenues and sales. #### Who Is the Company Behind iTrust Reviews? - **Seller:** [iTrust-Reviews](https://www.g2.com/sellers/itrust-reviews) - **Year Founded:** 2014 - **HQ Location:** London, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3c67f327dfa714185f83b68931343c21b8a6fab534f2d2e387619657cbb01993&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fitrust-reviews%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [Kaisah](https://www.g2.com/products/kaisah/reviews) Kaisah is a Google review conversion platform built for restaurants, salons, dental clinics, and other local businesses. Customers scan a QR code at the table, the salon chair, or the front desk, answer 3 to 5 quick tap-friendly questions about their visit, and an AI generates a personalised review draft. They tap once to post it to Google. The problem most local businesses face is not service quality. It is follow-through. Happy customers say they will leave a review and forget within the hour. By the time they reach the parking lot, the moment is gone. Kaisah closes that gap by removing every point of friction at the moment of value: a QR scan, three taps, a draft already written. The customer never sees a blank text box. #### Who Is the Company Behind Kaisah? - **Seller:** [Kaisah](https://www.g2.com/sellers/kaisah) - **HQ Location:** Madison, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e2ef54eb3f5644206dd15d61551efd5d87091accb78688b55c9ba7a634eb0e45&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkaisah-dot-com%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Kiikup](https://www.g2.com/products/kiikup/reviews) Kiikup is a review management and online reputation platform for agencies, consultants, and multi-location businesses that need to manage customer reviews more efficiently across locations, clients, and channels. The platform helps teams centralize reviews in one dashboard, request more customer feedback through email, SMS, and WhatsApp campaigns, respond faster, detect critical issues earlier, and track performance with clear reporting. Kiikup also helps businesses turn positive reviews into reusable social proof through review widgets and related content assets. Kiikup is designed to simplify day-to-day reputation operations, reduce manual work, and give businesses better visibility and control over how their brand is perceived online. #### Who Is the Company Behind Kiikup? - **Seller:** [Kiikup](https://www.g2.com/sellers/kiikup) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [KiyOh](https://www.g2.com/products/kiyoh/reviews) KiyOh collects customer ratings and reviews and publishes them on behalf of their clients. #### Who Is the Company Behind KiyOh? - **Seller:** [Kiyoh](https://www.g2.com/sellers/kiyoh) - **Year Founded:** 2009 - **HQ Location:** Tilburg, NL - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b268687009281432883c0da87f2655190b5ef0f025e082a33d56973200eb4ded&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkiyoh.nl%2F&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® ### [klant.review](https://www.g2.com/products/klant-review/reviews) Description: klant.review is a Dutch review management platform built for local SMBs. It collects customer reviews via QR codes, WhatsApp, website widgets, and email invitations. AI generates personalized response drafts in the business owner's tone of voice, ready to approve and publish with one click. What makes klant.review unique is its private feedback loop: when a customer leaves a rating of 1-3 stars, the business can respond privately via direct message before the review goes public. This gives businesses a chance to resolve issues and turn unhappy customers into returning ones. The platform syncs automatically with Google Business Profile, bringing all Google Reviews into a single dashboard. Multi-location businesses can manage reviews for all branches from one account. Built in the Netherlands. €29/month per location, cancel anytime. 14-day free trial, no credit card required. #### Who Is the Company Behind klant.review? - **Seller:** [LOIQ](https://www.g2.com/sellers/loiq) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Kuchikomi Robo](https://www.g2.com/products/kuchikomi-robo/reviews) Kuchikomi Robo™ is an AI-assisted reputation management and local marketing platform built for restaurants, clinics, salons, retailers, and other location-based businesses. It brings review acquisition, owner response preparation, review monitoring, and Google Maps visibility workflows into one web dashboard. Businesses can create QR-based review request flows that make it easier for customers to share feedback about real experiences. Guided prompts help customers organize their own thoughts, while the customer remains responsible for reviewing and publishing the final content. The service does not automatically post customer reviews. For business owners, AI-assisted drafting helps prepare editable replies to reviews, supporting faster and more consistent communication without removing human approval. The dashboard also supports ongoing reputation and local SEO work by bringing together review monitoring, analytics, Google Business Profile-related tasks, and local search ranking workflows. Multi-location businesses can use the same process across locations instead of managing review operations separately. These capabilities are designed to help teams understand customer feedback, maintain an active response practice, and improve how their locations appear to people searching on Google Maps. Kuchikomi Robo™ is especially suited to small and medium-sized local businesses that want a practical workflow rather than a fully automated publishing system. The product is Japanese-first, available through a browser, and includes a free account option. Pricing for additional needs is provided according to the business's requirements. The product is operated by SweetLeap Co., Ltd. in Osaka, Japan. Its purpose is to help local businesses earn authentic feedback, manage their online reputation responsibly, and turn customer insights into more consistent local marketing actions. #### Who Is the Company Behind Kuchikomi Robo? - **Seller:** [SweetLeap](https://www.g2.com/sellers/sweetleap) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Kudowall](https://www.g2.com/products/kudowall-2025-07-10/reviews) Kudowall is a powerful, one-time-payment testimonial collection platform that helps you turn happy customers into your most persuasive marketers. Collect, manage, and showcase video and text testimonials with ease—no subscriptions, no code, just trust-building proof that converts. #### Who Is the Company Behind Kudowall? - **Seller:** [Kudowall](https://www.g2.com/sellers/kudowall) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® - [‹ Prev ‹ Prev](/categories/review-management-software?hubs_content-cta=nav-software-freecrm&hubs_content=br.hubspot.com%252525252525252Fresources&order=g2_score&page=10#product-list) - [1](/categories/review-management-software?hubs_content-cta=nav-software-freecrm&hubs_content=br.hubspot.com%252525252525252Fresources&order=g2_score#product-list) - [2](/categories/review-management-software?hubs_content-cta=nav-software-freecrm&hubs_content=br.hubspot.com%252525252525252Fresources&order=g2_score&page=2#product-list) - … - [7](/categories/review-management-software?hubs_content-cta=nav-software-freecrm&hubs_content=br.hubspot.com%252525252525252Fresources&order=g2_score&page=7#product-list) - [8](/categories/review-management-software?hubs_content-cta=nav-software-freecrm&hubs_content=br.hubspot.com%252525252525252Fresources&order=g2_score&page=8#product-list) - [9](/categories/review-management-software?hubs_content-cta=nav-software-freecrm&hubs_content=br.hubspot.com%252525252525252Fresources&order=g2_score&page=9#product-list) - [10](/categories/review-management-software?hubs_content-cta=nav-software-freecrm&hubs_content=br.hubspot.com%252525252525252Fresources&order=g2_score&page=10#product-list) - 11 - [12](/categories/review-management-software?hubs_content-cta=nav-software-freecrm&hubs_content=br.hubspot.com%252525252525252Fresources&order=g2_score&page=12#product-list) - [13](/categories/review-management-software?hubs_content-cta=nav-software-freecrm&hubs_content=br.hubspot.com%252525252525252Fresources&order=g2_score&page=13#product-list) - [14](/categories/review-management-software?hubs_content-cta=nav-software-freecrm&hubs_content=br.hubspot.com%252525252525252Fresources&order=g2_score&page=14#product-list) - [15](/categories/review-management-software?hubs_content-cta=nav-software-freecrm&hubs_content=br.hubspot.com%252525252525252Fresources&order=g2_score&page=15#product-list) - … - [18](/categories/review-management-software?hubs_content-cta=nav-software-freecrm&hubs_content=br.hubspot.com%252525252525252Fresources&order=g2_score&page=18#product-list) - [19](/categories/review-management-software?hubs_content-cta=nav-software-freecrm&hubs_content=br.hubspot.com%252525252525252Fresources&order=g2_score&page=19#product-list) - [Next › Next ›](/categories/review-management-software?hubs_content-cta=nav-software-freecrm&hubs_content=br.hubspot.com%252525252525252Fresources&order=g2_score&page=12#product-list) Spotlight Categories [Fleet Management Software](https://www.g2.com/categories/fleet-management) [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) [SEO Tools](https://www.g2.com/categories/seo-tools) [Compensation Management Software](https://www.g2.com/categories/compensation-management) [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) Similar Categories - [Catalog Management](/categories/catalog-management) - [E-Commerce Platforms](/categories/e-commerce-platforms) - [E-Commerce Tools](/categories/e-commerce-tools) - [E-commerce Fraud Protection](/categories/e-commerce-fraud-protection) - [E-Merchandising](/categories/e-merchandising) - [Multichannel Retail](/categories/multichannel-retail) - [Subscription Management](/categories/subscription-management) - [Age Verification](/categories/age-verification) - [Brand Protection](/categories/brand-protection) - [Conversational Commerce Platforms](/categories/conversational-commerce-platforms) - [Drop Shipping](/categories/drop-shipping) - [E-Commerce Analytics](/categories/e-commerce-analytics) - [E-Commerce Personalization](/categories/e-commerce-personalization) - [E-Commerce Search](/categories/e-commerce-search) - [Live Commerce](/categories/live-commerce) [Browse Review Management Themes](/categories/review-management-software/themes) ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu") SS Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu) Updated April 10, 2026 Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback. ### Core Capabilities of Review Management Software To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must: - Collect and capture feedback on e-commerce websites through reviews - Be applicable for both product and service reviews - Moderate, manage, and analyze reviews - Deploy as a widget, pop-up, email follow-up, or short-answer Q&A on the website - Optimize for desktop, mobile, or tablet use ### Common Use Cases for Review Management Software E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include: - Collecting post-purchase reviews via automated email follow-ups or on-site prompts - Moderating and responding to customer reviews to demonstrate responsiveness and build trust - Analyzing review data to identify product or service improvement opportunities ### How Review Management Software Differs from Other Tools Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement. ### Insights from G2 on Review Management Software Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption. Show More