# Best Review Management Software - Page 9 ## How Many Review Management Software Products Does G2 Track? **Total Products under this Category:** 277 ### Category Stats (Aug 2026) - **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Review Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 15,700+ Authentic Reviews - 277+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Review Management Software ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=14037&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=4506&focus%5B%5D=84697) Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Yotpo, and Experience.com. Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=yotpo&focus%5B%5D=experience-com) **Sponsored** ### GMBapi.com GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-08-04T00%3A55%3A11Z&secure%5Bdisplayable_resource_id%5D=96&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=96&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1211717&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%3Fhs_amp%3Dtrue%26page%3D9&secure%5Btoken%5D=35fb7aaa133da645ee45bec2cbb302f37858abb56a8036d56962f3457882cb85&secure%5Burl%5D=https%3A%2F%2Fgmbapi.com%2Frequest-demo%2F%3Futm_source%3DB2B_Platform%26utm_medium%3DG2%26utm_content%3DAds_CTA_Button&secure%5Burl_type%5D=free_trial) ### [Antenna](https://www.g2.com/products/antenna/reviews) Antenna is a customer engagement software makes possible to kNow what people think about the products and content on the web. #### Who Is the Company Behind Antenna? - **Seller:** [Antenna](https://www.g2.com/sellers/antenna) - **HQ Location:** N/A - **Twitter:** @AntennaSignal 311 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [AppRoast](https://www.g2.com/products/approast/reviews) AppRoast is an AI-powered app review monitoring tool built for mobile app founders, indie developers, and product managers who need to understand user sentiment without reading hundreds of reviews manually. Paste any app from the App Store or Google Play and get an instant breakdown of top complaints ranked by frequency, what users love, platform-specific sentiment (iOS vs Android), and actionable quick wins. No account needed for a one-time analysis. For ongoing intelligence, AppRoast monitors apps continuously with delta scans — automatic detection of what changed since your last check. Get email alerts when new complaint patterns emerge or ratings shift after an update. Competitive analysis tracks up to 8 rival apps, showing where competitors are losing users and what mistakes to avoid. AppRoast replaces hours of manual review reading with structured AI insight — ranked complaints, sentiment breakdowns, competitor gaps, and clear recommendations in seconds. #### Who Is the Company Behind AppRoast? - **Seller:** [AppRoast](https://www.g2.com/sellers/approast) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=203549f75d05af857ed70d70ec4e143a8a19cc7075c3343194d31cbc60144689&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fshowcase%2Fapproast&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Artifacia](https://www.g2.com/products/artifacia/reviews) Artifacia is an AI-based enterprise visual marketing platform that helps brands market and sell by using real customer photos and videos. #### Who Is the Company Behind Artifacia? - **Seller:** [Artifacia](https://www.g2.com/sellers/artifacia) - **Year Founded:** 2015 - **HQ Location:** Palo Alto, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d346bb257cf903cb505e8da4f07b85af013ff515e47cf75001772d6b1de9cf04&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fartifacia&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [Atomic Inputs](https://www.g2.com/products/atomic-inputs/reviews) 🚀 Turn Customer Conversations into Business Growth Customers interact with your business every day—on Instagram, WhatsApp, and in-store. But are you truly listening? AtomicInputs transforms casual chats into powerful business insights, helping you improve satisfaction, prevent bad reviews, and boost loyalty—all in real-time. Why AtomicInputs? ✅ Higher response rates & immediate issue resolution through social media. ✅ Prevents bad reviews & boosts positive experiences with AI-generated reviews. ✅ Smart, automated surveys—engage customers in under 2 minutes. ✅ Direct chat with customers for instant feedback & problem-solving. ✅ Real-time insights & trend tracking with AI-powered analytics. ✅ Collect user-generated content (UGC) via QR codes, NFC, comments & tags. ✅ Seamless, hassle-free setup—no new apps, logins, or training needed. ✅ Enhance ad targeting with AI-driven customer insights. 🔹 Designed for Businesses of All Sizes—from single locations to franchises, gain deep insights into customer sentiment and turn feedback into action effortlessly. Tailored Fit for Different Business Verticals 🔹 Grocery & Convenience Stores – Monitor product availability, checkout speed, and staff service in real time to improve customer retention. 🔹 Cafés & Restaurants – Gather instant feedback on food quality, ambiance, and service. Encourage happy customers to leave glowing online reviews. 🔹 Fast Food & Smoothie Shops – Capture quick responses on wait times, menu preferences, and promotions. Drive repeat visits with instant follow-ups. 🔹 Liquor Stores – Understand customer preferences, identify in-demand products, and boost sales through personalized engagement. 🔹 Hotels & Motels – Ensure top-tier guest experiences by resolving issues instantly, reducing negative reviews, and improving overall ratings. 🔹 Franchise Owners – Oversee multiple locations with real-time feedback and automated reports, ensuring consistent customer satisfaction across all stores. 🔹 Retail & E-commerce – Leverage AI-driven insights to enhance shopping experiences, optimize inventory, and drive higher sales. Ready to Transform Your Customer Engagement? #### Who Is the Company Behind Atomic Inputs? - **Seller:** [Atomic Inputs](https://www.g2.com/sellers/atomic-inputs) - **Year Founded:** 2024 - **HQ Location:** Jersey City, New Jersey, United States - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2ea6c3d4b1b577626282d714888bebeae7d2e8bb1a0dc2bc988c7e3457ab1f53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatomicinputs%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [Best Shopify App for Product Review, Loyalty & Referral](https://www.g2.com/products/best-shopify-app-for-product-review-loyalty-referral/reviews) Running a successful eCommerce store is not just about selling products. Businesses also need to build trust, engage customers, and encourage repeat purchases. Customer feedback and recommendations play a major role in this process. When shoppers see real reviews and recommendations from other buyers, they feel more confident about purchasing. Rivyo is an all-in-one eCommerce customer engagement platform designed to help businesses collect authentic product reviews, build strong customer loyalty, and grow through referral marketing. The platform allows brands to turn customer experiences into powerful marketing assets that increase trust and drive more sales. With Rivyo, online stores can collect photo and video reviews, reward loyal customers with points, and encourage shoppers to refer friends. These features help businesses create stronger relationships with customers while improving conversion rates and retention. Rivyo simplifies customer engagement by bringing reviews, loyalty programs, and referral campaigns together in one easy-to-use platform. #### Who Is the Company Behind Best Shopify App for Product Review, Loyalty & Referral? - **Seller:** [Rivyo](https://www.g2.com/sellers/rivyo) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f1266b5496ead0433931fe4a24fb668e2b9c5cd931c3518344997a4a2203409f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fproducts%2Fwebcontriveindia-rivyo-product-reviews-qa%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Better Reply](https://www.g2.com/products/better-reply/reviews) Better Reply is an AI-powered platform designed to streamline how businesses respond to Google My Business reviews. It enables fast, accurate, and brand-aligned replies, significantly enhancing reputation management. AI-Generated Responses in Seconds Craft personalized replies in just around 7 seconds—saving valuable time per review. Consistent Brand Tone AI adapts to your company’s tone, style, and preferred response length, including the use of emojis or signatures. It learns continuously to become increasingly tailored. Advanced Insights & Analytics Identify trending topics, sentiment drivers, and recurring themes across reviews to prioritize actions and improve customer experience. Multi-Location & Team Collaboration Supports multiple business locations, with role-based user profiles, notifications, and reminders to coordinate review handling via your team. #### Who Is the Company Behind Better Reply? - **Seller:** [BetterReply](https://www.g2.com/sellers/betterreply) - **Year Founded:** 2025 - **HQ Location:** Hof, DE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f7a8073a712be7777eec314cd81233fcc156b72b101d47d29670fb6e0f0edd1c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbetter-reply%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Bewertungsflow](https://www.g2.com/products/bewertungsflow/reviews) BewertungsFlow is a review automation platform designed for local businesses in Germany, Austria, and Switzerland. Key features: — Automatic review requests triggered by job completion or invoice events — Private feedback filter (guideline-compliant, not review gating) — Branded customer landing pages with business logo and colors — Follow-up reminders for non-responders — Google review widget for your website (carousel + badge) — Native integrations: Lexoffice, sevDesk, Billomat, HubSpot, Pipedrive — CSV import for manual contact upload — GDPR-compliant infrastructure hosted in Germany Ideal for: tradespeople, cleaning services, dental practices, physiotherapists, hair salons, auto repair shops. Pricing: Starter 49€/mo · Growth 75€/mo · Pro 99€/mo. 7-day free trial, no credit card required. #### Who Is the Company Behind Bewertungsflow? - **Seller:** [BewertungsFlow](https://www.g2.com/sellers/bewertungsflow) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [Bloom Reviews](https://www.g2.com/products/bloom-reviews/reviews) BloomReviews helps businesses generate more 5-star Google reviews, strengthen their online reputation, and convert customer satisfaction into measurable organic growth. Our platform combines automated review requests, QR code review capture, customer feedback tools, and reputation management solutions designed for local businesses and multi-location brands. We help clinics, restaurants, salons, dental offices, home service companies, retail businesses, and franchises improve customer trust, increase local SEO visibility, and attract more customers through authentic online reviews. With BloomReviews, businesses can streamline review collection, monitor customer sentiment, and build a stronger digital presence all through a simple, modern platform built for growth. #### Who Is the Company Behind Bloom Reviews? - **Seller:** [Bloom Reviews](https://www.g2.com/sellers/bloom-reviews) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Bragly](https://www.g2.com/products/bragly/reviews) \*\*Built by marketers, for marketers – and every builder chasing their dream.\*\* Bragly was born out of years of hands‑on experience helping small businesses grow. We’ve been in your shoes – tweaking websites late at night, testing layouts, crafting every word, and looking for the magic spark that makes visitors trust you instantly. We created Bragly because we know that trust is everything. When your happy customers speak up, new visitors listen. But showing those voices in the right place, in the right way, often takes more time and tech skills than most business owners or creators have to spare. Bragly changes that. With our tool, you can display your best Google reviews anywhere you build – Webflow, WordPress, Squarespace, Wix – without touching a single line of code. It’s simple, seamless, and designed to fit right into your workflow. We believe every great business deserves to shine online. Our mission is to make it effortless for you to showcase customer love wherever it matters most, so you can focus on what you do best: growing your business and turning your vision into something remarkable. Your reviews. Everywhere you need them. #### Who Is the Company Behind Bragly? - **Seller:** [Bragly](https://www.g2.com/sellers/bragly) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=805b20c115f21cd85ccce3deef7f417021392121f5814864fdeed3762e373cf7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbragly%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [brainer](https://www.g2.com/products/brainer/reviews) brainer is an-easy-to-use app that empowers companies to increase the number of online customer reviews as well as enhance the quality of their online reviews. Our user-friendly tool sends a simple text message requesting a business review when customers are at the peak of their satisfaction-- directly after receiving service. We use this to your advantage, as brainer sends a simple text message such as, ‘Were you satisfied with the service provided by [insert your business name]?’ If the customer selected 'yes,' brainer delivers them to a one of the review platforms of their choice. If the answer is ‘no,' the review is sent to you as a feedback, giving you a chance to provide additional customer service and leave each customer completely satisfied. Simply put, brainer delivers positive reviews to your business which helps solidify your online reputation. With brainer, get business discovery with the power of online reviews. #### Who Is the Company Behind brainer? - **Seller:** [brainer](https://www.g2.com/sellers/brainer) - **Year Founded:** 2015 - **HQ Location:** Las Vegas, US - **Twitter:** @brainer\_io 70 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7b5fff7736e1fffa1bd07faa31eb0ac7c788a9eb5bb4d687c553a78cce0a62ad&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fk2analyticsinc%2F&secure%5Burl_type%5D=linkedin_company_website) 4 employees on LinkedIn® ### [Buyersprove](https://www.g2.com/products/buyersprove/reviews) Buyersprove is a modern credibility and review platform that helps customers verify the legitimacy of online businesses by sharing real experiences across three key trust factors. At the same time, it enables online businesses to actively manage their reputation, build trust, and demonstrate credibility to prospective customers so as to reduce buyer doubt in an increasingly skeptical digital world. #### Who Is the Company Behind Buyersprove? - **Seller:** [Buyersprove](https://www.g2.com/sellers/buyersprove) - **Year Founded:** 2024 - **HQ Location:** San Francisco, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b4da566c7a9ee8c1c8e3e7cbcae5fcb038c96de85f9546efce862ee04143e5ac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbuyersprove%2F&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® ### [Channel Signal](https://www.g2.com/products/channel-signal/reviews) Channel Signal is a tool that allows brands and manufacturers to collect and aggregate those reviews from any site on the web, allows a brand to analyze the sentiment and text of its reviews in order to identify trends and actionable insights. #### Who Is the Company Behind Channel Signal? - **Seller:** [Channel Signal](https://www.g2.com/sellers/channel-signal) - **Year Founded:** 2011 - **HQ Location:** Park City, US - **Twitter:** @channelsignal 348 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=faf55c1a7d9381ac88c197dfb953c92baeae55838e710abd960e26d0fc936651&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fchannel-signal%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Cube](https://www.g2.com/products/cubehq-cube/reviews) Cube is an AI-powered marketing platform that helps businesses grow online visibility, attract more customers, and scale revenue. Cube focuses on six core services: - SEO Optimization: Improve search rankings, optimize content for Google and AI search engines, and ensure multi-location businesses appear in maps, local listings, and relevant searches where customers are actively looking. - Paid Advertising: Run data-driven campaigns on Google, Meta, and other platforms with precise targeting to maximize ROI. - Email Marketing: Build personalized campaigns and automated workflows to engage, nurture, and convert customers. - Website Design: Create high-performing, user-friendly websites optimized for speed, conversions, and search visibility. - Social Media Marketing: Manage organic and paid campaigns to grow brand presence, engagement, and audience reach across social platforms. - Review Management: Monitor, respond to, and optimize online reviews to build credibility, trust, and reputation across locations. With Cube, businesses can combine strategy, AI-driven insights, and automation to improve discoverability, increase engagement, and drive measurable growth across all digital channels. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Cube? - **Seller:** [CubeHQ](https://www.g2.com/sellers/cubehq) - **Year Founded:** 2023 - **HQ Location:** Palo Alto, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f8f867605f5ee6a0482d2591af4efa10cd18db283be015133c6330f8039a9f50&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcubehqai&secure%5Burl_type%5D=linkedin_company_website) 145 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Cube? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **excellent customer service** from the Cube team, highlighting their clarity and responsiveness. #### What Are Recent G2 Reviews of Cube? **["Excellent team & process - highly recommend Cube"](https://www.g2.com/survey_responses/cube-review-11430401)** **Rating:** 5.0/5.0 stars _— Dutch B._ [Read full review](https://www.g2.com/survey_responses/cube-review-11430401) ### [CustomerStories](https://www.g2.com/products/customerstories/reviews) Modern customer stories is the new demand generation #### Who Is the Company Behind CustomerStories? - **Seller:** [CustomerStories](https://www.g2.com/sellers/customerstories) - **Year Founded:** 2018 - **HQ Location:** Menlo Park, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=047ef5d8a1ef9816abcbaf566e74e422b6e85d2e4a4b2ae3b5fbe34f80150e4b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcustomerstories%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Custplace](https://www.g2.com/products/custplace/reviews) Custplace est la plateforme française de référence pour la gestion des avis clients et la visibilité locale des réseaux multi-établissements (enseignes, franchises, groupes retail et de services). Certifiée NF, elle réunit neuf briques complémentaires pilotées par l'IA sur une seule interface. Review Management : Agentplace© centralise les avis de plus de 100 plateformes (Google, Pages Jaunes, Trustpilot, Reddit, TikTok…), analyse leur ton, priorise les urgences et rédige des réponses conformes à votre charte. Review Generation : collecte d'avis certifiés NF par email, SMS, QR code ou en magasin, avec diffusion automatique sur Google, Apple Plans, Pages Jaunes et un profil dédié Custplace ; jusqu'à +35 % de taux de collecte grâce à ReviewBox©. Feedback Management : enquêtes de satisfaction post-passage, analyse sémantique des thèmes clés et plans d'action IA pour le siège comme pour chaque établissement. Presence Management : synchronisation en un geste des fiches établissement (adresse, horaires, photos, services) sur Google Business Profile, Apple Plans, Waze, Meta et plus de 30 annuaires — jusqu'à 85 % d'affichage dans le Local Pack Google. Local Profile & GEO : des pages établissement enrichies et structurées, pensées pour être citées par les moteurs IA (ChatGPT, Perplexity, Gemini) — 60 % des pages Local Profile sont déjà recommandées par les IA, une approche pionnière en France. Competitive Intelligence : benchmark concurrentiel local automatisé (notes, volumes, thèmes) avec recommandations IA. Store Locator : page de recherche multi-établissements géolocalisée, reliée aux pages enrichies indexables. Widget de confiance : module en marque blanche affichant en temps réel la certification NF, le Radar de confiance et les avis authentifiés, avec assistant IA intégré. Avis produits longue durée : avis certifiés NF collectés à chaud et à froid (relance à 6-12 mois) pour mesurer la fiabilité dans la durée, au-delà de la satisfaction immédiate. Utilisée par plus de 100 000 établissements en France (Fnac-Darty, Optical Center, EDF…), Custplace accompagne les réseaux depuis 2013 pour transformer chaque avis en action et chaque fiche établissement en levier de visibilité — sur les moteurs de recherche comme sur les moteurs d'intelligence artificielle. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Custplace? - **Seller:** [Third Voice](https://www.g2.com/sellers/third-voice) - **Year Founded:** 2013 - **HQ Location:** Paris, FR - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=eca794082d0e27fcd71927a5569c0e77a7c57c3412ffbddf676c37d7d7cc2f12&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcustplace&secure%5Burl_type%5D=linkedin_company_website) 17 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Custplace? **["Ergonomic all-in-one platform with customer support always available"](https://www.g2.com/survey_responses/custplace-review-13179477)** **Rating:** 4.5/5.0 stars _— Sébastien C._ [Read full review](https://www.g2.com/survey_responses/custplace-review-13179477) - 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[19](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score&page=19#product-list) - [Next ›Next ›](/categories/review-management-software?hsCtaTracking=7b6020ce-d724-43cd-bb11-a45d18d11d62%7C4e77a3be-6ba4-4258-a5a4-a4b7e1d72af1&order=g2_score&page=10#product-list) Spotlight Categories [Accounts Receivable Software](https://www.g2.com/categories/accounts-receivable) [Chatbots Software](https://www.g2.com/categories/chatbots) [Audit Management Software Solutions](https://www.g2.com/categories/audit-management) [Retail POS Systems](https://www.g2.com/categories/retail-pos) [Attribution Software](https://www.g2.com/categories/attribution) Similar Categories - [Catalog Management](/categories/catalog-management) - [E-Commerce Platforms](/categories/e-commerce-platforms) - [E-Commerce Tools](/categories/e-commerce-tools) - [E-commerce Fraud Protection](/categories/e-commerce-fraud-protection) - [E-Merchandising](/categories/e-merchandising) - [Multichannel Retail](/categories/multichannel-retail) - [Subscription Management](/categories/subscription-management) - [Age Verification](/categories/age-verification) - [Brand Protection](/categories/brand-protection) - [Conversational Commerce Platforms](/categories/conversational-commerce-platforms) - [Drop Shipping](/categories/drop-shipping) - [E-Commerce Analytics](/categories/e-commerce-analytics) - [E-Commerce Personalization](/categories/e-commerce-personalization) - [E-Commerce Search](/categories/e-commerce-search) - [Live Commerce](/categories/live-commerce) [Browse Review Management Themes](/categories/review-management-software/themes) ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu") SS Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu) Updated April 10, 2026 Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback. ### Core Capabilities of Review Management Software To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must: - Collect and capture feedback on e-commerce websites through reviews - Be applicable for both product and service reviews - Moderate, manage, and analyze reviews - Deploy as a widget, pop-up, email follow-up, or short-answer Q&A on the website - Optimize for desktop, mobile, or tablet use ### Common Use Cases for Review Management Software E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include: - Collecting post-purchase reviews via automated email follow-ups or on-site prompts - Moderating and responding to customer reviews to demonstrate responsiveness and build trust - Analyzing review data to identify product or service improvement opportunities ### How Review Management Software Differs from Other Tools Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement. ### Insights from G2 on Review Management Software Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption. Show More