# Best Review Management Software - Page 14 ## How Many Review Management Software Products Does G2 Track? **Total Products under this Category:** 284 ### Category Stats (Aug 2026) - **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** ReputationStacker (+0.57%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank Review Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 15,800+ Authentic Reviews - 284+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Review Management Software ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=14037&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=4506&focus%5B%5D=84697) Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Yotpo, and Experience.com. Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=yotpo&focus%5B%5D=experience-com) **Sponsored** ### Adobe Experience Manager Adobe Experience Manager (AEM) is an agentic content system built for the agentic era, when brands must be discovered, cited, and trusted across human visitors and AI agents simultaneously. Unlike headless-only content management systems that solve for content availability (storing content and delivering it via API), AEM is architected for brand visibility: ensuring content performs once it reaches every surface, from web and mobile to LLMs and emerging agentic channels. What Adobe Experience Manager Is Experience Manager combines structured content management, digital asset management, agentic workflows, enterprise governance, and edge delivery in a single, natively integrated platform. Most enterprises already use AEM as a headless system of record powering mobile apps, multi-site experiences, and connected channels, while also gaining the presentation, delivery, and optimization layers that headless-only systems require customers to build or buy separately. Agentic CMS: The Foundation for AI Discovery AEM is designed as an agentic content management system. Structured, governed, fast content is what AI systems surface, cite, and trust. AEM's agent capabilities — including the Brand Experience Agent, Brand Governance Agent, and Content Advisor Agent — bring intelligence and automation across the content lifecycle: accelerating creation and migration, enforcing brand and compliance governance, and continuously optimizing experiences for both human and agentic traffic. Key Capabilities Experience Manager Sites: A modern decoupled architecture for creating and delivering personalized web and app experiences at scale, serving both headless (Content Fragments via GraphQL/REST) and full experience delivery needs. Experience Manager Assets: A digital asset management system to govern and activate assets, with native AI trained on a brand's data, voice, and creative DNA across regions and geographies. Experience Manager Forms: End-to-end digital enrollment integrated with back-end systems of record. AEM Sites Optimizer: Continuous optimization of performance, SEO, and discoverability (requires AEM Sites). LLM Optimizer: Purpose-built visibility into agentic traffic using real CDN signals, with brand-aware recommendations to improve how content is surfaced and cited by AI systems. Edge Delivery Services: Sub-second content delivery with personalization applied at the edge, built for agentic workflows where content is assembled and served in milliseconds. Experience Manager Guides and Learning Manager: Scalable component content management for documentation, knowledge, and support content, and an integrated learning management system. Differentiators Content + decisioning in one event loop: AEM integrates with Adobe Journey Optimizer and Real-Time CDP, making content decisions on unified customer profiles that draw on behavioral, transactional, and engagement signals, not on CRM records alone. Generative creation in the workflow: Adobe Firefly and generative content capabilities are embedded inside AEM's authoring environment as native capabilities, not adjacent integrations. Enterprise governance at scale: Multi-site, multi-brand, multi-language support with role-based access control, workflow approvals, and audit trails built in. Proven Results Brands using Adobe's optimization capabilities have seen measurable gains in AI-era visibility, including significant increases in LLM citation rates and AI-referral traffic, alongside improvements in page performance and organic visibility. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-08-14T19%3A56%3A26Z&secure%5Bdisplayable_resource_id%5D=1316&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1316&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1288&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%3Fapp%3DLeadgenDownload%26page%3D14%26shortpath%3Ddocs%252525252525252FHubSpot%25252525252525204%2525252525252520Year%2525252525252520CIC%2525252525252520Banner.pdf&secure%5Btoken%5D=4d0bb50bc3a6449ec38e342e4f15211bb0f18c2de3bd43f057617360cd428c53&secure%5Burl%5D=https%3A%2F%2Fbusiness.adobe.com%2Fproducts%2Fexperience-manager%2Fassets.html%3Fsdid%3DF4KHZG92%26mv%3Daffiliate&secure%5Burl_type%5D=custom_url) ### [Reputigo's Review Management Software](https://www.g2.com/products/reputigo-s-review-management-software/reviews) Reputigo is the affordable automated review system that helps service businesses win more jobs. We replace manual follow-ups with smart automation, helping you rank higher on Google and turn searchers into callers. Built for businesses in home services, salons, spas, fitness studios, wellness practices, pet services, cleaning companies, and other service-based sectors, our software delivers simple and essential tools to enhance online visibility and put more money back to your small business. Our platform creates a self-reinforcing growth loop: completed jobs convert into 5-star reviews via automation, fresh reviews boost your Google visibility, and that visibility drives more calls and leads. This cycle keeps your schedule full without constant advertising spend. Key features and focus are: Review Collection: - Reputigo Smart Review Cards for instant, on-site collection at peak customer satisfaction. - Customizable and Automated Campaigns via SMS and email. - Significantly higher capture rates than traditional methods. Showcase: - Automatically display your best 5-star reviews on your website to build instant trust with visitors. - Share reviews on social media. Seamless Integration: - Connects with your existing workflow (like QuickBooks) to trigger review requests automatically when you close a job. What you're getting: For customers: They find you online, see your 5-star reputation immediately, and trust you enough to call or contact you instantly. For you: Simple setup, intuitive interface, no steep learning curve. The platform runs on autopilot to save you admin time. Turns website visitors into warm leads by proving you are the trusted choice in your area today! #### Who Is the Company Behind Reputigo's Review Management Software? - **Seller:** [Reputigo](https://www.g2.com/sellers/reputigo) - **Year Founded:** 2024 - **HQ Location:** Vancouver, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=90c8ff80c5c5566f8279e25b0af59e34dd4423fdf48977c8977933e2838dc3a9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freputigo%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® - **Phone:** 1-888-854-9777 ### [Resparo](https://www.g2.com/products/resparo/reviews) Resparo is AI review-reply software that automatically writes and posts a reply to every Google review your business gets, in your own voice. Negative or sensitive reviews are held for your one-tap approval first, so you stay in control while everything else runs on its own. It is built for local business owners who want their Google Business Profile answered without an agency or a dashboard to babysit. Resparo cuts review-reply time by up to 98%, keeps your profile active for local search, and is free to start with no demo and no contract. #### Who Is the Company Behind Resparo? - **Seller:** [Resparo](https://www.g2.com/sellers/resparo) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Revain](https://www.g2.com/products/revain/reviews) User Reviews and Recommendations with live Photo & Video of the Best Products such as: Electronics, Fashion, Beauty, Home and Kitchen etc. #### Who Is the Company Behind Revain? - **Seller:** [Revain](https://www.g2.com/sellers/revain) - **Year Founded:** 2017 - **HQ Location:** Dubai, UAE, AE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d52e4fa59917df2c0449ae88aafe3db7347dc79379f1abe52280fe98619e89b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frevain&secure%5Burl_type%5D=linkedin_company_website) 20 employees on LinkedIn® ### [Revbay](https://www.g2.com/products/revbay/reviews) Revbay is a Free & Effective Customer Review Management System for your Business that helps you streamline the process of collecting and managing customer reviews and build online reputation #### Who Is the Company Behind Revbay? - **Seller:** [Revbay](https://www.g2.com/sellers/revbay) - **Year Founded:** 2015 - **HQ Location:** N/A - **Twitter:** @Revbayapp 609 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4849d30fdadee20bcdbbaa31cdbdf7e47649ea5da74e1c804aad91463a9c9b0b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6652199&secure%5Burl_type%5D=linkedin_company_website) 5 employees on LinkedIn® ### [Revere](https://www.g2.com/products/virid-revere/reviews) Revere helps retailers build trust, improve conversions, and grow customer loyalty through authentic user-generated content. Developed for both established merchants and growing brands, Revere delivers advanced moderation, AI-powered filtering, and automation tools that protect brand integrity and elevate customer engagement. The platform makes it easy to collect verified reviews, images, and Q&A, all managed from a single interface. With customizable layouts, flexible workflows, and automatic escalation for customer service issues, Revere empowers teams to curate meaningful feedback while reducing manual effort. Through seamless integration with most enterprise commerce environments, Revere turns customer voices into measurable business growth with full control, transparency, and scalability. #### Who Is the Company Behind Revere? - **Seller:** [Virid](https://www.g2.com/sellers/virid) - **Year Founded:** 1999 - **HQ Location:** Reston, US - **Twitter:** @teamVirid 2,642 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=45931f45a902f792710b761fed5a3986e61b4d6e91e00f0f316903138a88df22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvirid&secure%5Burl_type%5D=linkedin_company_website) 24 employees on LinkedIn® ### [RevFee - Reputation Counts](https://www.g2.com/products/revfee-reputation-counts/reviews) RevFee is simple review system, designed to help business collect good feedback from their costumers. #### Who Is the Company Behind RevFee - Reputation Counts? - **Seller:** [RevFee](https://www.g2.com/sellers/revfee) - **Year Founded:** 2017 - **HQ Location:** Southampton, GB - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3663b3efb8dbc7162b7bcf6f355de4589a77200a82a291fd701b45803aef7bf2&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frevfee&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [Review Agent](https://www.g2.com/products/review-agent/reviews) Review Agent is review management software for hospitality teams. It helps hotels organize reviews from supported sources, draft context-aware replies, keep sensitive responses in a human approval workflow, and analyze recurring guest-feedback themes. Platform availability and publishing workflows vary by source and property configuration. #### Who Is the Company Behind Review Agent? - **Seller:** [Review Agent](https://www.g2.com/sellers/review-agent) - **HQ Location:** Vienna, Austria - **Twitter:** @Reviewagentapp - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bc22b377b865b0f07ab6f9709ec1c34c348ebf556492c98b6f1657b78d2fd09&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freviewagent-app%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [ReviewAI](https://www.g2.com/products/reviewai/reviews) ReviewAI is an AI-powered Amazon product review analyzer that gives shoppers an instant BUY, SKIP, or CAUTION verdict before they purchase. Paste any Amazon product URL and get a full intelligence report in seconds — including a Trust Score, Confidence Score, fake review detection, Deal Breaker extraction, Risk Scoring across four dimensions, and persona-based verdicts tailored to your buyer profile (Budget Buyer, Durability Focused, Risk-Averse, Tech Enthusiast, or Gift Buyer). ReviewAI fills the gap left by Fakespot (shut down July 2025) and ReviewMeta (offline 2026) — the only AI-powered consumer verdict tool in this category. Unlike Amazon's own AI, ReviewAI has no incentive to make you buy. Its sole job is to protect you from bad purchases. Key features include a Chrome extension for real-time analysis on Amazon product pages, side-by-side product comparison with AI-powered winner recommendations, shareable report URLs, letter grades (A–F), and a free tier with 10 analyses per month. #### Who Is the Company Behind ReviewAI? - **Seller:** [ReviewAI](https://www.g2.com/sellers/reviewai) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8103c9b5833212b818fe398a2ff3d1d5633ef0a5db8c3c18febb924eb033b874&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freviewai-pro%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Review Bomb Me](https://www.g2.com/products/review-bomb-me/reviews) Review Bomb Me is software for managing customer reviews, helping businesses monitor and respond to customer feedback effectively. #### Who Is the Company Behind Review Bomb Me? - **Seller:** [Review Bomb Me](https://www.g2.com/sellers/review-bomb-me) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Review Camp](https://www.g2.com/products/review-camp/reviews) Review Camp is a customer experience software that helps businesses to manage their online reputation, increase their visibility, and win more business. #### Who Is the Company Behind Review Camp? - **Seller:** [Review Camp](https://www.g2.com/sellers/review-camp) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [ReviewLab](https://www.g2.com/products/reviewlab-reviewlab/reviews) ReviewLab is a B2B SaaS review management and website widget platform that enables businesses to collect, centralize, and display customer reviews from Google Maps. The software is designed to help organizations manage public feedback, strengthen online credibility, and use customer reviews as a structured component of their digital presence. The platform automatically gathers reviews from Google Maps and consolidates them into a single dashboard, where businesses can monitor incoming feedback in near real time. ReviewLab provides a customizable website widget that allows companies to embed verified customer reviews directly on their websites. This functionality supports use cases such as improving landing page trust signals, enhancing product pages with social proof, and presenting location-based reviews for service businesses. ReviewLab includes AI-powered review insights that help identify recurring themes and general customer sentiment within collected feedback. These insights assist teams in understanding patterns in customer experience without manual review analysis. Businesses can use this information to refine messaging, improve service quality, or inform product development decisions. The platform is intended for SaaS companies, marketing agencies, local businesses, and growing enterprises that rely on online reputation as part of their acquisition strategy. Typical users include marketing teams, growth managers, and business owners who need a structured way to leverage Google Maps reviews without complex technical implementation. ReviewLab supports scalable implementation for businesses managing one or multiple locations. By centralizing review collection and enabling structured website display, the platform helps organizations integrate customer feedback into their marketing and reputation management workflows in a systematic and measurable way. #### Who Is the Company Behind ReviewLab? - **Seller:** [ReviewLab](https://www.g2.com/sellers/reviewlab) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=21c807c001a27066c19163475876aa1ae9792d57e8a2d098d0c86ed9186bbfef&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freviewlab-llc%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® ### [Review management](https://www.g2.com/products/horeca-marketing-academy-review-management/reviews) RestaurantReview.ai is the leading AI-powered reputation management platform built exclusively for the hospitality industry. \> Managing guest feedback shouldn't take hours. Our proprietary AI integrates directly with your Google Business Profile, and TripAdvisor to draft human-like, brand-aligned responses in seconds. By leveraging natural language processing (NLP) and sentiment analysis, we help restaurants improve their local SEO rankings, increase guest retention, and maintain a 5-star digital presence—all on autopilot. #### Who Is the Company Behind Review management? - **Seller:** [Horeca marketing academy](https://www.g2.com/sellers/horeca-marketing-academy) - **HQ Location:** N/A - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=024a9f87fb336f5b06d5d5f44c77c8ddb8311fe35fe7afb17402a3c3a015eb9c&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fin%2Fteeffelen%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [Review Management Tool](https://www.g2.com/products/review-management-tool/reviews) ReviewManagementTool.com helps businesses collect, manage, and showcase testimonials effortlessly. From startups to agencies, our all-in-one platform supports text, video, audio, and image reviews. Collect feedback via shareable links or pull from across the web. Display them with beautiful, customizable widgets (carousel, grid, badge). Enjoy team collaboration, tagging, categories, and view analytics for full control. Built by passionate creators, we empower brands to build trust and grow with authentic social proof. #### Who Is the Company Behind Review Management Tool? - **Seller:** [Review Management Tool](https://www.g2.com/sellers/review-management-tool) - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6faeaac65ff9fcefd0e1791ffdc03950be0698b1c3abe1db16a3aa14eee3000d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freview-management-tool%2F&secure%5Burl_type%5D=linkedin_company_website) ### [Reviewnicely](https://www.g2.com/products/reviewnicely/reviews) Reviewnicely is an all-in-one AI review management platform that helps businesses easily request, manage, and showcase customer feedback. It supports review requests via WhatsApp, SMS, email, and QR codes, with automated reminders and customizable templates. #### Who Is the Company Behind Reviewnicely? - **Seller:** [Reviewnicely](https://www.g2.com/sellers/reviewnicely) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® ### [ReviewNudge](https://www.g2.com/products/reviewnudge/reviews) ReviewNudge helps businesses turn good work into more honest reviews. ReviewNudge is designed for businesses that want a simple, consistent way to request customer reviews without introducing another complicated system to manage. The platform focuses on reducing friction between completed work and customer feedback, helping review requests become a natural part of everyday operations rather than an afterthought. ReviewNudge emphasizes simple onboarding, three-click setup, and streamlined day-to-day workflows. Rather than relying on simplicity as a marketing claim, the platform is built on Portmason, which uses defined user-journey contracts, automated click-path testing, and release safeguards designed to help prevent unnecessary complexity from reaching customers. ReviewNudge also includes a security-focused foundation with isolated customer workspaces, passkey authentication, HTTPS-only access, permission controls, abuse prevention measures, and automated security testing. The result is a review-request platform that stays focused on helping businesses consistently ask for reviews while keeping administration simple and overhead low. #### Who Is the Company Behind ReviewNudge? - **Seller:** [Et al Solutions](https://www.g2.com/sellers/et-al-solutions) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® - [‹ Prev ‹ Prev](/categories/review-management-software?order=g2_score&page=13&via=Rena-Malik#product-list) - [1](/categories/review-management-software?order=g2_score&via=Rena-Malik#product-list) - [2](/categories/review-management-software?order=g2_score&page=2&via=Rena-Malik#product-list) - … - [10](/categories/review-management-software?order=g2_score&page=10&via=Rena-Malik#product-list) - [11](/categories/review-management-software?order=g2_score&page=11&via=Rena-Malik#product-list) - [12](/categories/review-management-software?order=g2_score&page=12&via=Rena-Malik#product-list) - [13](/categories/review-management-software?order=g2_score&page=13&via=Rena-Malik#product-list) - 14 - [15](/categories/review-management-software?order=g2_score&page=15&via=Rena-Malik#product-list) - [16](/categories/review-management-software?order=g2_score&page=16&via=Rena-Malik#product-list) - [17](/categories/review-management-software?order=g2_score&page=17&via=Rena-Malik#product-list) - [18](/categories/review-management-software?order=g2_score&page=18&via=Rena-Malik#product-list) - [19](/categories/review-management-software?order=g2_score&page=19&via=Rena-Malik#product-list) - [Next › Next ›](/categories/review-management-software?order=g2_score&page=15&via=Rena-Malik#product-list) Spotlight Categories [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) [Procure to Pay Software](https://www.g2.com/categories/procure-to-pay) [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) [SEO Tools](https://www.g2.com/categories/seo-tools) [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence) Similar Categories - [Catalog Management](/categories/catalog-management) - [E-Commerce Platforms](/categories/e-commerce-platforms) - [E-Commerce Tools](/categories/e-commerce-tools) - [E-commerce Fraud Protection](/categories/e-commerce-fraud-protection) - [E-Merchandising](/categories/e-merchandising) - [Multichannel Retail](/categories/multichannel-retail) - [Subscription Management](/categories/subscription-management) - [Age Verification](/categories/age-verification) - [Brand Protection](/categories/brand-protection) - [Conversational Commerce Platforms](/categories/conversational-commerce-platforms) - [Drop Shipping](/categories/drop-shipping) - [E-Commerce Analytics](/categories/e-commerce-analytics) - [E-Commerce Personalization](/categories/e-commerce-personalization) - [E-Commerce Search](/categories/e-commerce-search) - [Live Commerce](/categories/live-commerce) [Browse Review Management Themes](/categories/review-management-software/themes) ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu") SS Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu) Updated April 10, 2026 Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback. ### Core Capabilities of Review Management Software To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must: - Collect and capture feedback on e-commerce websites through reviews - Be applicable for both product and service reviews - Moderate, manage, and analyze reviews - Deploy as a widget, pop-up, email follow-up, or short-answer Q&A on the website - Optimize for desktop, mobile, or tablet use ### Common Use Cases for Review Management Software E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include: - Collecting post-purchase reviews via automated email follow-ups or on-site prompts - Moderating and responding to customer reviews to demonstrate responsiveness and build trust - Analyzing review data to identify product or service improvement opportunities ### How Review Management Software Differs from Other Tools Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement. ### Insights from G2 on Review Management Software Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption. Show More