# Best Review Management Software - Page 2

## How Many Review Management Software Products Does G2 Track?

**Total Products under this Category:** 280

### Category Stats (Aug 2026)

- **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.57%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Review Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 15,700+ Authentic Reviews
- 280+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Review Management Software
 ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=58412&focus%5B%5D=22329&focus%5B%5D=14037&focus%5B%5D=4177&focus%5B%5D=8307&focus%5B%5D=4506&focus%5B%5D=84697)

Highlighted products: Birdeye, Okendo, Klaviyo, Housecall Pro, Reputation, Feefo, Yotpo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=okendo&focus%5B%5D=klaviyo&focus%5B%5D=housecall-pro&focus%5B%5D=reputation&focus%5B%5D=feefo&focus%5B%5D=yotpo&focus%5B%5D=experience-com)

**Sponsored**

### GMBapi.com

GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-08-07T18%3A56%3A00Z&secure%5Bdisplayable_resource_id%5D=96&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=96&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1211717&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%3F5a728850_page%3D3%26page%3D2&secure%5Btoken%5D=7fb332fb1b61edf124c10d2913654b87db732776aabec14f73c043f66532decb&secure%5Burl%5D=https%3A%2F%2Fgmbapi.com%2Frequest-demo%2F%3Futm_source%3DB2B_Platform%26utm_medium%3DG2%26utm_content%3DAds_CTA_Button&secure%5Burl_type%5D=free_trial)

### [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews)

Sprinklr Social’s industry-leading platform empowers enterprise teams of all sizes to deliver a consistent brand experience across 35+ digital and social channels to drive engagement and revenue, with in-depth capabilities across publishing, engagement, listening, analytics, employee advocacy, influencer marketing and commerce. - Plan and schedule content using an editorial calendar, store all media assets in a digital asset manager and simultaneously publish across channels at AI-recommended times with an omni- channel publisher - Generate engaging, platform-specific content instantly with Sprinklr AI+ - Engage with your audience across 35+ social and messaging channels using a unified inbox - Leverage AI-powered classification to efficiently analyze sentiment and intent of the inbound messages and engage better and faster with AI Smart Response, Smart Compose, and auto- responses - Analyze performance across owned, earned and paid media, and integrate data from multiple sources into a unified report and get on-demand or routine access - Get 5 times more granular business insights with custom metrics and out-of-the-box dashboards - Uncover AI-powered, critical insights across brand health, campaign performance, competitor benchmarking and more - Empower your sales teams to grow leads by reaching more prospects and delivering personalized content faster - Amplify reach by empower your employees to share your branded content easily, leveraging user-generated content and engaging influencers - Leverage truly enterprise-grade with 10x more granular & customizable compliance and approval workflows for unique business needs

**Average Rating:** 4.1/5.0

**Total Reviews:** 1,143

#### How Do G2 Users Rate Sprinklr Social?

- **Retail:** 7.6/10 (Category avg: 8.4/10)
- **E-commerce:** 7.5/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Sprinklr Social?

- **Seller:** [Sprinklr](https://www.g2.com/sellers/sprinklr)
- **Company Website:** www.sprinklr.com
- **Year Founded:** 2009
- **HQ Location:** New York
- **Twitter:** @Sprinklr  
38,047 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2651bb6e84447f3b01d63e29fe0f8afcc3c5f50fd7788def648e7d5319fcae4f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F399351%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,380 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Social Media Specialist, Social Media Manager
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 48% Large, 29% Medium

#### What Do G2 Reviewers Say About Sprinklr Social?

_AI-generated summary from verified user reviews_

##### Pros

- Users find **Sprinklr Social easy to use** , enhancing team collaboration and simplifying content scheduling effortlessly.
- Users value the **centralized management** of Sprinklr Social for seamless control over multiple social media platforms.
- Users appreciate the **omni-channel experience** of Sprinklr Social, valuing its comprehensive support and customizable features.
- Users value the **advanced analytics and reporting tools** of Sprinklr Social, enhancing insights into performance and strategy.
- Users value the **omni-channel integration** of Sprinklr Social, enhancing engagement across all major social media platforms.

##### Cons

- Users find the **complex usage** of Sprinklr Social to be overwhelming, hindering their ability to fully utilize the platform.
- Users find the **learning curve steep** for Sprinklr, requiring significant IT knowledge to navigate its complexities.
- Users find Sprinklr Social's **complex setup and configuration** challenging, often requiring external assistance for effective use.
- Users feel there is a need for **improvement in AI capabilities** and desire more user-friendly workflows and statistics.
- Users experience a **steep learning curve** with Sprinklr Social, citing its overwhelming interface and multitude of features.

#### What Are Recent G2 Reviews of Sprinklr Social?

**["Feature Rich Social Platform That Keeps Getting Smarter"](https://www.g2.com/survey_responses/sprinklr-social-review-11426970)**

**Rating:** 5.0/5.0 stars

_— Shruti D._

[Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-11426970)

**["All-in-One Social Management with a Powerful Unified Inbox"](https://www.g2.com/survey_responses/sprinklr-social-review-13134659)**

**Rating:** 4.0/5.0 stars

_— lindokuhle n._

[Read full review](https://www.g2.com/survey_responses/sprinklr-social-review-13134659)

### [Trustpilot](https://www.g2.com/pt/products/trustpilot/reviews)

Trustpilot é uma ferramenta de gestão de avaliações de clientes que ajuda as empresas a se envolverem e construírem confiança com seus clientes. Fundada em 2007 com uma ideia simples, mas poderosa, que é mais relevante hoje do que nunca — ser o símbolo universal de confiança, unindo consumidores e empresas por meio de avaliações. Trustpilot é aberta, independente e imparcial — ajudamos os consumidores a fazerem as escolhas certas e as empresas a construírem confiança, crescerem e melhorarem. Hoje, temos mais de 300 milhões de avaliações e 67 milhões de usuários ativos mensais em todo o mundo, com 127 bilhões de impressões anuais da marca Trustpilot, e os números continuam crescendo. Temos mais de 900 funcionários e nossa sede está em Copenhague, com operações em Amsterdã, Denver, Edimburgo, Hamburgo, Londres, Melbourne, Milão e Nova York. Trustpilot fornece às empresas as ferramentas necessárias para auxiliar com convites de avaliação, widgets no site, Google Seller Ratings, estrelas de rich snippet, e mais, para ajudar a se destacar onde mais importa - na busca. Nosso poderoso relatório e análise também permite que as marcas aumentem o LTV, as taxas de conversão e o ROI.

**Average Rating:** 3.4/5.0

**Total Reviews:** 253

#### How Do G2 Users Rate Trustpilot?

- **Varejo:** 6.3/10 (Category avg: 8.4/10)
- **Comércio eletrônico:** 6.6/10 (Category avg: 8.5/10)
- **the product tem sido um bom parceiro comercial?:** 6.8/10 (Category avg: 9.1/10)
- **Qual é o ROI estimado da sua organização em the product (período de retorno em meses)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Trustpilot?

- **Vendedor:** [Trustpilot](https://www.g2.com/pt/sellers/trustpilot)
- **Ano de Fundação:** 2007
- **Localização da Sede:** Copenhagen, Denmark
- **Twitter:** @Trustpilot  
30,190 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7cbce2e5933c733a4025c188401496ce7a1871ce95c49995934a3fcf271c6e6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F862573%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,384 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Fundador
- **Top Industries:** Serviços Financeiros, Varejo
- **Company Size:** 60% Small, 32% Medium

#### What Do G2 Reviewers Say About Trustpilot?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham a plataforma do Trustpilot **fácil de navegar** , facilitando o acesso rápido a avaliações e informações vitais.
- Os usuários valorizam o Trustpilot por suas **ferramentas eficientes de gestão de reputação** , que simplificam a integração de feedback e aprimoram a tomada de decisões.
- Os usuários elogiam o Trustpilot por sua **configuração fácil** , permitindo uma rápida iniciação e gestão eficaz dos processos de feedback.
- Os usuários apreciam as **respostas rápidas** no Trustpilot, valorizando sua facilidade de uso para aprender sobre produtos.
- Os usuários valorizam as **ferramentas eficientes de gerenciamento de avaliações** do Trustpilot, que simplificam a integração de feedback e automatizam processos demorados.

##### Cons

- Os usuários experimentam **suporte ao cliente ruim** com o Trustpilot, enfrentando processos pouco claros e assistência inadequada durante disputas.
- Os usuários experimentam **moderação de revisão estressante** com políticas agressivas e comunicação vaga, complicando as interações e a reputação dos negócios.
- Os usuários sentem que a **manipulação de avaliações** no Trustpilot leva à perda de avaliações e a um processo de moderação excessivamente estressante.
- Os usuários acham que os preços do Trustpilot são **excessivamente altos** , especialmente para recursos básicos e convites de avaliação limitados.
- Os usuários enfrentam **problemas de faturamento** com o Trustpilot devido a aumentos de preços inesperados e renovações de contrato rígidas, causando dificuldades financeiras.

#### What Are Recent G2 Reviews of Trustpilot?

**["Avaliações Verificadas Genuínas Que Aumentam a Visibilidade de SEO"](https://www.g2.com/pt/survey_responses/trustpilot-review-12678034)**

**Rating:** 5.0/5.0 stars

_— Visal K._

[Read full review](https://www.g2.com/pt/survey_responses/trustpilot-review-12678034)

**["Trustpilot Torna Fácil Tomar Decisões de Compra com Confiança"](https://www.g2.com/pt/survey_responses/trustpilot-review-13040258)**

**Rating:** 4.5/5.0 stars

_— Muzammil M._

[Read full review](https://www.g2.com/pt/survey_responses/trustpilot-review-13040258)

#### What Are G2 Users Discussing About Trustpilot?

- [Para que serve o Trustpilot?](https://www.g2.com/pt/discussions/what-is-trustpilot-used-for) - 1 upvote

### [EmbedReviews](https://www.g2.com/de/products/embedreviews/reviews)

EmbedReviews ist eine vollständige Online-Bewertungsmanagement-Software, die automatisch alle Kundenbewertungen generieren und in Form eines Bewertungs-Widgets auf Ihrer Website anzeigen kann. Es ist eine fortschrittliche Online-Reputationsmanagement-Software, die es Unternehmen ermöglicht, alle ihre Online-Bewertungen auf einem Dashboard zu verwalten. Sie können den Bewertungsprozess automatisieren, verwalten, das Monitoring durchführen, auf Kundenfeedback von einem Ort aus reagieren und Echtzeit-Benachrichtigungen erhalten, sobald eine neue Bewertung vorliegt. Keine manuelle Kopie-Einfügung von Bewertungen mehr. Geben Sie einfach einfache Berechtigungen für Ihre Social-Media-Plattformen und Bewertungsseitenkonten und lassen Sie das System alle Ihre Bewertungen abrufen. Die Software wird sich mit Ihren Google- und Facebook-Konten verbinden, die Bewertungen generieren, Sie können Bewertungen überwachen und auswählen, welche angezeigt werden sollen. Benutzer können Bewertungen auf jeder Website in einem Web-Sammelformular sammeln und E-Mail- oder SMS-Anfragen für mehr senden. Fragen Sie nach Kundenzufriedenheit über Nachrichten, indem Sie Bewertungsanfragen per E-Mail und SMS senden, um Feedback zu erhalten und das Vertrauen Ihrer Kunden durch Kundeninteraktionen zu gewinnen. Dank dieses Reputationsmanagement-Tools können Sie Sternebewertungen in den Google-Suchergebnissen anzeigen, das SEO verbessern und in den Suchergebnissen höher ranken. Es wird mehr Traffic bringen, den Umsatz steigern und die Kundenzufriedenheit verbessern. Vertraut von über 50.000 Unternehmen aller Größen, ist es eine einfache und erschwingliche Reputationsmanagement-Plattform für jede Art von Unternehmensgröße, egal ob es sich um ein internationales oder lokales Unternehmen handelt. Hauptvorteile: Steigern Sie die Glaubwürdigkeit Ihres Unternehmens mit Bewertungen, die Ihre Kunden teilen möchten Optimieren Sie Ihre Online-Präsenz und lassen Sie neue Kunden Sie schneller finden Stellen Sie den Bewertungsprozess auf Autopilot und sparen Sie viel Zeit Vollständige Verwaltung Ihrer Bewertungen von einem Dashboard aus Sichert die Kontrolle über Ihre Reputation, indem negatives Feedback gefiltert wird, das Sie nicht zeigen möchten Verändert die Kundenwahrnehmung und verbessert die Kundenerfahrung Verleiht der Marke Vertrauenswürdigkeit und Autorität Treibt Traffic und Konversionen an Hilft Ihnen, in Google gefunden zu werden Verbessert die Rankings mit Bewertungen Lässt zufriedene Kunden für die Marke sprechen Ermutigt zu neuen Bewertungen Sammelt echtes Feedback von jeder Website in Sekunden Einfach zu bedienen für Nicht-Techniker Funktioniert sofort, keine Programmierkenntnisse erforderlich Funktioniert mit jeder Website Spart viel Zeit Hier ist, was Sie erhalten, wenn Sie EmbedReviews verwenden: 10+ Vorlagen, um ein anpassbares Widget zu erstellen, das am besten zu Ihrer Marke passt Aggregierte Sternebewertungsschnipsel für Ihre Webseiten, um das lokale SEO zu verbessern und die Suchmaschinenergebnisse zu dominieren. Bewertungsabzeichen, um Ihre durchschnittliche Bewertung aus mehreren Quellen in einem einzigen Abzeichen zu zeigen. Option, Ihre Bewertungen auszuwählen. Zeigen Sie die positiven Bewertungen und lassen Sie die negativen Bewertungen beiseite. Holen Sie sich die Bewertungen, die Sie auf Ihrer Website anzeigen möchten, während Sie die schlechten Bewertungen eliminieren. Erstellen Sie unbegrenzte Bewertungsformulare für Ihre Website und beginnen Sie, mehr Bewertungen von Ihrer Website zu erhalten. Verstärken und wiederverwenden Sie Ihre Kundenreferenzen für Werbekampagnen und lassen Sie sie Benutzer in Kunden umwandeln. Facebook-Auto-Responder, um den Antwortprozess zu automatisieren. Erweiterte Analysen, um Ihren Fortschritt zu verfolgen. Benutzerdefiniertes CSS, um Ihre gewünschten On-Site-Widgets mit der nächsten Stufe der Anpassung zu erstellen, die vollständig zu Ihrer Marke passt. WordPress-Plugin, das reibungslos mit WordPress-Websites funktioniert. Das offizielle Plugin ist einfach zu installieren und zu implementieren. Erstellen Sie Ihre beste Bewertungsmischung aus mehreren Bewertungsplattformen: Facebook-Seiten, Google-Standort, Yelp oder Bewertungen, die Sie manuell eingereicht haben. Erhalten Sie dedizierten Echtzeit-Kundensupport und überwinden Sie jedes Hindernis, dem Sie im Prozess Ihres CRM begegnen könnten.

**Average Rating:** 4.9/5.0

**Total Reviews:** 97

#### How Do G2 Users Rate EmbedReviews?

- **Einzelhandel:** 8.7/10 (Category avg: 8.4/10)
- **E-Commerce:** 8.7/10 (Category avg: 8.5/10)
- **War the product ein guter Geschäftspartner?:** 9.6/10 (Category avg: 9.1/10)
- **Wie hoch ist der geschätzte ROI Ihrer Organisation für the product (Amortisationszeit in Monaten)?:** 5.4/10 (Category avg: 10/10)

#### Who Is the Company Behind EmbedReviews?

- **Verkäufer:** [EmbedSocial](https://www.g2.com/de/sellers/embedsocial)
- **Hauptsitz:** Skopje, MK
- **Twitter:** @EmbedSocial  
420 Twitter-Follower
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=550446adae44b06bac335e033a722cf96ccf1668098562dba9069de52af321e2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9492319&secure%5Burl_type%5D=linkedin_company_website)  
32 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Eigentümer
- **Top Industries:** Einzelhandel, Immobilien
- **Company Size:** 86% Small, 9% Medium

#### What Do G2 Reviewers Say About EmbedReviews?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer loben den **ausgezeichneten und schnellen Kundensupport** von EmbedReviews, der ihre Erfahrung nahtlos und angenehm macht.
- Benutzer loben die **Benutzerfreundlichkeit** von EmbedReviews und heben die einfache Einrichtung und nahtlose Integration in Websites hervor.
- Benutzer schätzen das **unterstützende Personal** von EmbedSocial, das konsequent reaktionsschnellen und hilfreichen Service für geschäftliche Bedürfnisse bietet.
- Benutzer loben die **Hilfsbereitschaft des Teams** bei EmbedReviews für die Bereitstellung von hervorragendem Support und Anpassungen für ihre Websites.
- Benutzer schätzen die **Anpassungsoptionen** von EmbedReviews, die eine personalisierte und professionelle Präsentation von Bewertungen ermöglichen.

##### Cons

- Benutzer finden die Preise von EmbedReviews **etwas teuer** , insbesondere bemerken sie erhebliche Sprünge in den monatlichen Kosten für höhere Stufen.
- Benutzer äußern Frustration über die **begrenzten Anpassungsmöglichkeiten** in EmbedReviews, die Flexibilität und Markenanpassung behindern.
- Benutzer finden die **Komplexität mehrerer Softwarepakete** während der Anmelde- und Testprozesse verwirrend.
- Benutzer finden, dass die **begrenzten Vorlagen und Anpassungsoptionen** in EmbedReviews zu sich wiederholenden und einheitlichen Darstellungen führen.
- Benutzer finden die **schwierige Navigation** von EmbedReviews herausfordernd, obwohl das Support-Personal bereitwillig bei Fragen hilft.

#### What Are Recent G2 Reviews of EmbedReviews?

**["Erstaunlicher Kundenservice!"](https://www.g2.com/de/survey_responses/embedreviews-review-10943409)**

**Rating:** 5.0/5.0 stars

_— Mitchell B._

[Read full review](https://www.g2.com/de/survey_responses/embedreviews-review-10943409)

**["Mühelose Bewertungsverwaltung und herausragender Support—Didi ist ein Star!"](https://www.g2.com/de/survey_responses/embedreviews-review-11845373)**

**Rating:** 5.0/5.0 stars

_— Jason M._

[Read full review](https://www.g2.com/de/survey_responses/embedreviews-review-11845373)

#### What Are G2 Users Discussing About EmbedReviews?

- [What is EmbedReviews used for?](https://www.g2.com/de/discussions/what-is-embedreviews-used-for)

### [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews)

Emplifi is the AI-powered autonomous CX platform that unifies social marketing, commerce, and customer care in a single command center. Powered by Emplifi Fuel, its intelligence engine, the platform connects every team and every customer interaction, from content creation to conversion to post-sale support. 20,000+ global brands, including Domino's, Puma, Canon, Delta, and UFC, rely on Emplifi to manage 4 billion CX interactions per month across social, messaging, reviews, and live chat. The platform includes AI-powered publishing, community management, social listening, unified analytics, influencer marketing, UGC and visual commerce, ratings and reviews, and omnichannel customer care.

**Average Rating:** 4.4/5.0

**Total Reviews:** 373

#### How Do G2 Users Rate Emplifi?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Emplifi?

- **Seller:** [Emplifi](https://www.g2.com/sellers/emplifi-7f303838-0fb9-47c0-bc12-d24f181fe4b2)
- **HQ Location:** Columbus , US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5aeabe4c65ed8808ff7358d654976880c558fe4998ce1c7d040a500b8f3d31d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femplifi%2F&secure%5Burl_type%5D=linkedin_company_website)  
547 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 44% Medium, 31% Large

#### What Do G2 Reviewers Say About Emplifi?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Emplifi, enabling seamless collaboration and efficient social media management.
- Users value the **comprehensive social media management features** of Emplifi, enhancing teamwork and analytics across platforms.
- Users value the **easy access to social media analytics** , enabling effective monitoring of campaign performance and engagement.
- Users value the **analytics capabilities** of Emplifi, enabling effective monitoring and reporting of social media performance.
- Users value the **intuitive features** of Emplifi, which effectively support community management and social media analytics.

##### Cons

- Users note **missing features** in Emplifi, particularly the lack of Excel downloads and limited functionality in analytics.
- Users report **technical issues** with Emplifi, citing glitches and inconsistent support that disrupt workflows and stability.
- Users find **feature limitations** in Emplifi, noting a lack of essential capabilities for data analysis and insights.
- Users feel there is **improvement needed** in features like data download and the effectiveness of the inspiration tab.
- Users note a **lack of features** in Emplifi, particularly for analytics and platform-specific insights.

#### What Are Recent G2 Reviews of Emplifi?

**["Emplifi’s Intuitive Platform Makes Publishing and Dashboards Effortless"](https://www.g2.com/survey_responses/emplifi-review-12624587)**

**Rating:** 4.5/5.0 stars

_— Mel H._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12624587)

**["Evolving, User-Friendly Suite with Responsive Implementation Support"](https://www.g2.com/survey_responses/emplifi-review-12580996)**

**Rating:** 4.5/5.0 stars

_— John M. C._

[Read full review](https://www.g2.com/survey_responses/emplifi-review-12580996)

#### What Are G2 Users Discussing About Emplifi?

- [What is Emplifi Social Marketing Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-social-marketing-cloud-used-for)
- [What is Emplifi Service Cloud used for?](https://www.g2.com/discussions/what-is-emplifi-service-cloud-used-for)
- [What is socialbakers?](https://www.g2.com/discussions/what-is-socialbakers) - 1 comment
- [Is social Baker free?](https://www.g2.com/discussions/is-social-baker-free)
- [What is scalability in Software?](https://www.g2.com/discussions/what-is-scalability-in-software)

### [Loox](https://www.g2.com/pt/products/loox/reviews)

Loox é um aplicativo de avaliação de produtos totalmente equipado que permite que marcas de todos os tamanhos coletem automaticamente avaliações de clientes com fotos e vídeos e exibam lindamente o conteúdo de clientes satisfeitos. 5 razões pelas quais os comerciantes escolhem Loox Leia por que mais de 100.000 comerciantes do Shopify e Shopify Plus usam Loox para aumentar a confiança, impulsionar o boca a boca e referências, e aumentar a retenção de clientes e vendas. 1. Colete mais avaliações, fotos e vídeos - Loox coleta avaliações autênticas de produtos usando e-mails de solicitação de avaliação inteligentes e personalizáveis. - Agende por tempo de entrega ou status do pedido - Ofereça um desconto para avaliações com foto/vídeo - Envie lembretes de solicitação de avaliação - Lembretes de foto/vídeo para avaliações de texto - Envie solicitações de avaliação até 3 meses atrás após a instalação - Suporte multilíngue para widget de avaliação 2. Exibições bonitas que fazem sua marca brilhar - O aplicativo de avaliações do Shopify da Loox fornece aos comerciantes widgets atraentes para exibir o conteúdo de clientes satisfeitos. - Galerias em layout de lista/grade, carrosséis de avaliações de produtos, pop-ups de avaliações e uma barra lateral de avaliações - Personalizável para combinar com sua marca - Fica ótimo em qualquer tema, amigável para dispositivos móveis e 100% responsivo 3. Alto ROI: Loox é um gerador de receita Incentive o boca a boca e compras repetidas com incentivos de avaliações com foto e vídeo, descontos por referência e upsells pós-compra. - Widgets de referência em todo o site - Incentivos de um/dois lados (Dê 10%, Ganhe $5) - Códigos de desconto para a próxima compra para avaliações com foto e vídeo - Combine avaliações com foto e upsells pós-compra com um clique - Impulsione a descoberta da marca via mídias sociais e Google Shopping 4. Configuração fácil e suporte 24/7 - Uma interface simples para configurar e gerenciar o aplicativo - Nenhum conhecimento técnico necessário - Suporte de classe mundial disponível para responder 24/7 5. As avaliações do Loox não desaceleram seu site - Uma CDN (rede de entrega de conteúdo) para servir todos os scripts e fotos em milissegundos - Só começa a carregar após a página estar totalmente carregada 6. (Bônus) Recursos Adicionais - Disponível em inglês, francês (Avis) e 17 outros idiomas - Importe avaliações de qualquer fonte. Importador de avaliações do AliExpress com 1 clique. Importa todos os outros aplicativos de avaliação embutidos. - Personalização e branding - Defina o tempo de envio de e-mails, perguntas do formulário de avaliação, cores do widget, aparência, fonte, tamanho e posição - Moderação - Você decide quais avaliações de produtos são publicadas - Responder a avaliações - Adicione uma resposta pública às avaliações de clientes publicadas - SEO Inline - Exiba avaliações e classificações de produtos nos resultados de busca com Rich Snippets - Google Shopping - Exiba classificações, avaliações e fotos - Pixel do Facebook - Crie campanhas semelhantes com base nos seus clientes mais felizes - Agrupamento - Compartilhe automaticamente avaliações entre produtos semelhantes ou idênticos - Página de Clientes Felizes - Mostre todas as suas avaliações de produtos em um só lugar - Compatível com GDPR

**Average Rating:** 4.9/5.0

**Total Reviews:** 30

#### How Do G2 Users Rate Loox?

- **Varejo:** 10.0/10 (Category avg: 8.4/10)
- **Comércio eletrônico:** 9.3/10 (Category avg: 8.5/10)
- **the product tem sido um bom parceiro comercial?:** 9.7/10 (Category avg: 9.1/10)
- **Qual é o ROI estimado da sua organização em the product (período de retorno em meses)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Loox?

- **Vendedor:** [Loox](https://www.g2.com/pt/sellers/loox)
- **Ano de Fundação:** 2016
- **Localização da Sede:** Ramat Gan, Israel
- **Twitter:** @looxio  
1,001 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d9cf6eee6f50b560348e13efec2634ca0c5fb0a72220fcb070a9c33ff2e58372&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10227899%2F&secure%5Burl_type%5D=linkedin_company_website)  
81 funcionários no LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Vestuário e Moda, Varejo
- **Company Size:** 87% Small, 13% Medium

#### What Are Recent G2 Reviews of Loox?

**["Integração Shopify Amigável, Fácil de Usar e Sem Costura"](https://www.g2.com/pt/survey_responses/loox-review-12704164)**

**Rating:** 5.0/5.0 stars

_— Usuário Verificado em Varejo_

[Read full review](https://www.g2.com/pt/survey_responses/loox-review-12704164)

**["por que usar Loox"](https://www.g2.com/pt/survey_responses/loox-review-10011597)**

**Rating:** 4.0/5.0 stars

_— Usuário Verificado em Consultoria_

[Read full review](https://www.g2.com/pt/survey_responses/loox-review-10011597)

#### What Are G2 Users Discussing About Loox?

- [Para que serve o Loox?](https://www.g2.com/pt/discussions/what-is-loox-used-for)
- [Is loox review free?](https://www.g2.com/pt/discussions/is-loox-review-free)
- [O que é loox?](https://www.g2.com/pt/discussions/what-is-loox) - 2 comments, 1 upvote
- [How much does loox cost?](https://www.g2.com/pt/discussions/how-much-does-loox-cost)
- [How does loox work?](https://www.g2.com/pt/discussions/how-does-loox-work)

### [Cacao](https://www.g2.com/products/cacao/reviews)

Cacao is a Google-first review and reputation management platform built for restaurant chains, retail brands, franchises, and multi-location businesses. Cacao helps teams generate more Google reviews, manage customer feedback, respond faster with AI, and improve local visibility across Google Search and Google Maps. The platform is designed for companies operating dozens, hundreds, or 500+ locations that need one centralized system to monitor reputation, customer experience, and location performance across their entire network. With QR-code surveys, automated review requests, Google review workflows, and AI-powered feedback analysis, Cacao helps businesses capture real-time customer insights from every location and turn them into more reviews, faster responses, and better operational decisions. Unlike traditional review generation tools, Cacao connects reputation management with location-level customer experience. Corporate, regional, marketing, operations, and local teams can compare stores, monitor ratings and review trends, detect recurring issues, prioritize critical cases, and understand customer sentiment from a single dashboard. Cacao uses AI to analyze feedback, classify complaints, identify trends, detect negative reviews, and generate personalized review responses. Teams can publish responses automatically or use AI-generated replies as suggestions, helping brands respond consistently while maintaining control over tone, quality, and escalation rules. The platform also provides multi-location analytics for reviews, ratings, sentiment, feedback themes, response activity, and operational performance. This gives leadership the visibility needed to identify underperforming locations, improve customer satisfaction, and protect brand reputation at scale. For multi-location companies that rely on Google as a key customer acquisition channel, Cacao offers a focused, cost-efficient alternative to broader enterprise reputation suites. Pricing is based on locations, with no additional user-seat fees, so corporate, regional, and local teams can collaborate without adding unnecessary seat-based costs. Key features include Google review generation, review management, automated AI review responses, QR-code surveys, customer feedback analysis, sentiment analysis, complaint detection, negative review alerts, Google Business Profile workflows, multi-location reporting, role-based access, location analytics, and centralized reputation management.

**Average Rating:** 5.0/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Cacao?

- **Retail:** 10.0/10 (Category avg: 8.4/10)

#### Who Is the Company Behind Cacao?

- **Seller:** [Cacao](https://www.g2.com/sellers/cacao)
- **Year Founded:** 2021
- **HQ Location:** Cordoba, AR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5bccfceba7e29958f449712128ffe81f2b09f186a1204af113744683ffd6b5fe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcacao-to&secure%5Burl_type%5D=linkedin_company_website)  
102 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 61% Medium, 39% Small

#### What Are Recent G2 Reviews of Cacao?

**["Consolidating Distributed Location Vectors and Mitigating Macro-Sentiment Fragmentation"](https://www.g2.com/survey_responses/cacao-review-13039357)**

**Rating:** 5.0/5.0 stars

_— Anand S._

[Read full review](https://www.g2.com/survey_responses/cacao-review-13039357)

**["Scaling Local Asset Portfolios via Unified Reputation Governance"](https://www.g2.com/survey_responses/cacao-review-13034525)**

**Rating:** 5.0/5.0 stars

_— Avinash R._

[Read full review](https://www.g2.com/survey_responses/cacao-review-13034525)

### [Lipscore](https://www.g2.com/de/products/lipscore/reviews)

Lipscore ist eine Plattform für Kundenfeedback und Bewertungsmanagement, die speziell für Einzelhandels- und E-Commerce-Unternehmen entwickelt wurde, um effizient verifizierte Produkt- und Dienstleistungsbewertungen zu sammeln und anzuzeigen. Diese Lösung konzentriert sich darauf, Vertrauen zu stärken, Konversionsraten zu steigern und die Sichtbarkeit in Suchmaschinen durch umfangreiches Kundenfeedback zu verbessern. Indem sichergestellt wird, dass nur verifizierte Kunden Bewertungen abgeben können, bekämpft Lipscore effektiv gefälschtes Feedback und entspricht den Compliance-Standards, wie sie beispielsweise von EU-Vorschriften festgelegt werden. Hauptsächlich auf Einzelhändler und Marken ausgerichtet, adressiert Lipscore ein kritisches Bedürfnis im Online-Einzelhandel: die Notwendigkeit authentischen Kundenfeedbacks. Mit dem schnellen Wachstum der Plattform, die von 25 Kunden im Jahr 2020 auf über 1.000 bis 2024 expandierte, hat sie sich als vertrauenswürdiger Partner für zahlreiche bekannte Marken etabliert, darunter Kappahl, The Body Shop und Peak Performance. Die Reichweite der Plattform erstreckt sich über Norwegen hinaus und macht bedeutende Fortschritte in Märkten wie Schweden, dem Vereinigten Königreich, Dänemark, Finnland, den Niederlanden und den USA, mit einer beeindruckenden Ergänzung von über 50 neuen Kunden pro Monat. Zu den Hauptmerkmalen von Lipscore gehört das System für ausschließlich verifizierte Bewertungen, das garantiert, dass nur echte Kunden Feedback hinterlassen können, wodurch eine vertrauenswürdige Umgebung gefördert wird. Dieses Merkmal wird durch die Fähigkeit der Plattform ergänzt, effizient große Mengen an Bewertungen zu sammeln, was Unternehmen einen umfassenden Überblick über die Kundenzufriedenheit bietet. Bemerkenswert ist, dass Lipscore die höchsten Rücklaufquoten in der Branche aufweist und 2-4 Mal mehr Feedback als konkurrierende Plattformen erzielt. Die Plattform integriert sich nahtlos in die meisten E-Commerce-Lösungen, was eine einfache Einführung und einen reibungslosen Betrieb gewährleistet. Die Vorteile der Nutzung von Lipscore gehen über das bloße Sammeln von Bewertungen und Rezensionen hinaus. Durch die Integration mit Google können verifizierte Bewertungen und Rezensionen in der Google-Suche und in Google Shopping-Anzeigen angezeigt werden, was die SEO und Sichtbarkeit erheblich verbessert. Darüber hinaus unterstützt die Plattform mehrere Sprachen und übersetzt Bewertungen automatisch, um globalen Einzelhändlern zu helfen, Vertrauen in neuen Märkten aufzubauen. Unternehmen profitieren von einer transparenten Preisgestaltung ohne versteckte Kosten, was eine kosteneffiziente Lösung bietet, die unabhängig von der Größe einen hohen Wert bietet. Wichtig ist, dass Lipscore es Unternehmen ermöglicht, das volle Eigentum an ihren Daten zu behalten, was ihnen die vollständige Kontrolle über ihre Bewertungen und Erkenntnisse gibt. Insgesamt zeichnet sich Lipscore als robuste Lösung für Einzelhandels- und E-Commerce-Unternehmen aus, die die Kraft des Kundenfeedbacks nutzen möchten. Durch die Priorisierung verifizierter Bewertungen und hoher Engagement-Raten befähigt es Marken, Glaubwürdigkeit aufzubauen, Konversionsraten zu verbessern und fundierte Geschäftsentscheidungen zu treffen, was letztendlich langfristiges Wachstum in einem wettbewerbsintensiven Online-Markt vorantreibt.

**Average Rating:** 4.6/5.0

**Total Reviews:** 85

#### How Do G2 Users Rate Lipscore?

- **Einzelhandel:** 8.0/10 (Category avg: 8.4/10)
- **E-Commerce:** 9.1/10 (Category avg: 8.5/10)
- **War the product ein guter Geschäftspartner?:** 9.2/10 (Category avg: 9.1/10)
- **Wie hoch ist der geschätzte ROI Ihrer Organisation für the product (Amortisationszeit in Monaten)?:** 6.0/10 (Category avg: 10/10)

#### Who Is the Company Behind Lipscore?

- **Verkäufer:** [lipscore.com](https://www.g2.com/de/sellers/lipscore-com)
- **Unternehmenswebsite:** lipscore.com
- **Gründungsjahr:** 2014
- **Hauptsitz:** Oslo, Norway
- **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9664c5149ec0b30ddea694b1fe4a4ba240004fc857177c139cc49efab80df80b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flipscore%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 Mitarbeiter\*innen auf LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, E-Commerce-Manager
- **Top Industries:** Einzelhandel, Bekleidung und Mode
- **Company Size:** 76% Small, 17% Medium

#### What Do G2 Reviewers Say About Lipscore?

_AI-generated summary from verified user reviews_

##### Pros

- Benutzer loben Lipscore für seinen **schnellen und hilfreichen Kundensupport** , der ihr Gesamterlebnis und ihre Beziehungen verbessert.
- Benutzer schätzen die **Benutzerfreundlichkeit** von Lipscore und loben die intuitive Benutzeroberfläche und den effizienten Bewertungsprozess.
- Benutzer schätzen die **nahtlose Integration mit Shopify** , die produktspezifische Bewertungen verbessert und die Antwortraten erheblich steigert.
- Benutzer schätzen die **einfache Einrichtung** von Lipscore und heben die intuitive Benutzeroberfläche und den schnellen Implementierungsprozess hervor.
- Benutzer loben das **hilfreiche und aufmerksame Team** von Lipscore, das die Implementierung und laufende Unterstützung für ein nahtloses Erlebnis verbessert.

##### Cons

- Benutzer äußern Bedenken über die **hohen Kosten** von Lipscore im Verhältnis zu ihrem niedrigen Bestellvolumen und der Unsicherheit des ROI.
- Benutzer finden die **begrenzten Anpassungsoptionen** von Lipscore frustrierend, da sie maßgeschneiderte Erlebnisse und Markenanpassungen behindern.
- Benutzer finden die **Benutzeroberfläche veraltet** , was das Gesamterlebnis beeinträchtigt und die Markenanpassung in E-Mail-Vorlagen einschränkt.
- Benutzer erleben **Abrechnungsprobleme** und mangelnden Support, fühlen sich von den Serviceanforderungen und hohen Kosten überwältigt.
- Benutzer finden **schwierige Navigation** eine Herausforderung, wenn sie Bewertungen sortieren und die Exportfunktion effektiv nutzen.

#### What Are Recent G2 Reviews of Lipscore?

**["Ausgezeichnete Bewertungsplattform mit großartigen Ergebnissen"](https://www.g2.com/de/survey_responses/lipscore-review-10871179)**

**Rating:** 5.0/5.0 stars

_— Verifizierter Benutzer in Konsumgüter_

[Read full review](https://www.g2.com/de/survey_responses/lipscore-review-10871179)

**["Nahtlose Shopify-Integration, einfache echte Bewertungen"](https://www.g2.com/de/survey_responses/lipscore-review-12261660)**

**Rating:** 4.0/5.0 stars

_— Steve B._

[Read full review](https://www.g2.com/de/survey_responses/lipscore-review-12261660)

#### What Are G2 Users Discussing About Lipscore?

- [Wofür wird Lipscore verwendet?](https://www.g2.com/de/discussions/what-is-lipscore-used-for)

### [PowerReviews](https://www.g2.com/pt/products/powerreviews/reviews)

Um parceiro de UGC apaixonado por fazer seu negócio crescer. Solicite mais conteúdo gerado por usuários, expanda seu alcance e, em seguida, analise holisticamente para impulsionar conversões, vendas e crescimento. Avaliações e Comentários Colete mais conteúdo de avaliações. Exiba para impacto máximo. Inspire confiança do comprador. Impulsione conversões e vendas. Amostragem de Produtos Processo comprovado de economia de dinheiro para gerar rapidamente novos conteúdos de avaliações e comentários. Compartilhamento de Conteúdo Gerado por Usuários Expanda o alcance e adquira clientes em escala com nossa extensa rede. Analise. Compare. Cresça Otimize seu programa de UGC. Compreenda, compare e melhore o produto e a experiência do cliente. Faça seu negócio crescer. Feedback de Experiência na Loja Compreenda e otimize a experiência na loja, enquanto simultaneamente constrói lealdade e impulsiona vendas.

**Average Rating:** 4.4/5.0

**Total Reviews:** 196

#### How Do G2 Users Rate PowerReviews?

- **Varejo:** 8.6/10 (Category avg: 8.4/10)
- **Comércio eletrônico:** 8.8/10 (Category avg: 8.5/10)
- **the product tem sido um bom parceiro comercial?:** 9.0/10 (Category avg: 9.1/10)
- **Qual é o ROI estimado da sua organização em the product (período de retorno em meses)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind PowerReviews?

- **Vendedor:** [Syndigo](https://www.g2.com/pt/sellers/syndigo)
- **Website da Empresa:** www.syndigo.com
- **Ano de Fundação:** 2017
- **Localização da Sede:** Chicago, Illinois
- **Twitter:** @syndigoLLC  
281 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b31df4100632d3c4a3872a01d2318660d853b4c18c13f473ab419cbbb6b3ce80&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F28625135%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,727 funcionários no LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Varejo, Bens de Consumo
- **Company Size:** 45% Medium, 41% Large

#### What Do G2 Reviewers Say About PowerReviews?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de uso** do PowerReviews, beneficiando-se de seu painel intuitivo e integrações perfeitas.
- Os usuários admiram as **capacidades robustas** do PowerReviews para coletar e gerenciar feedback de clientes de forma eficaz.
- Os usuários apreciam as **capacidades robustas** do PowerReviews para coletar e analisar informações de clientes em vários canais.
- Os usuários elogiam a **gestão eficaz de reputação** fornecida pela PowerReviews, aumentando a credibilidade e impulsionando as vendas por meio de avaliações autênticas.
- Os usuários destacam o **crescimento da visibilidade** possibilitado pelo PowerReviews, melhorando sua reputação e aumentando as vendas por meio de análises perspicazes.

##### Cons

- Os usuários acham o PowerReviews **caro** , particularmente desafiador para jogadores menores devido aos altos custos e integração limitada.
- Os usuários criticam as **funcionalidades ausentes** do PowerReviews, particularmente a falta de opções de exibição e funcionalidade do painel.
- Os usuários experimentam **desempenho lento** com o PowerReviews, enfrentando atrasos em recursos, mudanças na interface do usuário e notificações por e-mail.
- Os usuários expressam frustração com o **pobre suporte ao cliente** , sentindo falta de assistência proativa e orientação inadequada.
- Os usuários observam a **fraca integração** do PowerReviews, complicando a compatibilidade com ferramentas essenciais e limitando as opções de personalização.

#### What Are Recent G2 Reviews of PowerReviews?

**["Planejamento Cuidadoso, Execução Centrada no Cliente"](https://www.g2.com/pt/survey_responses/powerreviews-review-11570069)**

**Rating:** 5.0/5.0 stars

_— Evelyn V._

[Read full review](https://www.g2.com/pt/survey_responses/powerreviews-review-11570069)

**["UGC e Exibição Vibrantes, mas Integração e Personalização Precisam de Melhorias"](https://www.g2.com/pt/survey_responses/powerreviews-review-11846103)**

**Rating:** 4.5/5.0 stars

_— Ifeoma E._

[Read full review](https://www.g2.com/pt/survey_responses/powerreviews-review-11846103)

#### What Are G2 Users Discussing About PowerReviews?

- [Para que serve o PowerReviews?](https://www.g2.com/pt/discussions/what-is-powerreviews-used-for)

### [Alchemer Reputation Management](https://www.g2.com/products/alchemer-reputation-management/reviews)

Alchemer Reputation Management (formerly Chatmeter) is a multi-location reputation and customer experience platform that helps enterprise and multi-site brands manage reviews, analyze customer sentiment, and drive location-level improvements at scale. Built specifically for organizations operating across dozens, hundreds, or thousands of locations, it goes beyond basic review monitoring to connect feedback directly to operational action. What is Alchemer Reputation Management used for? Alchemer Reputation Management is used to monitor and respond to online reviews across platforms, analyze customer sentiment by location, standardize feedback workflows across distributed teams, and surface location-specific insights that drive measurable improvements in customer experience. Common use cases include multi-location review response programs, Voice of Customer (VoC) initiatives, franchise experience management, and brand reputation monitoring across social media and review sites. Who is Alchemer Reputation Management for? Alchemer Reputation Management is purpose-built for corporate teams and regional managers overseeing multiple physical locations — including retail chains, restaurant groups, healthcare networks, hospitality brands, financial services branches, and franchise systems. It serves CX leaders, marketing teams, and operations managers who need a single, unified view of customer sentiment across their entire location portfolio. Key capabilities: - Centralized review and feedback aggregation from Google, Yelp, social media, surveys, and other channels — unified into a single location-level dashboard - AI-powered sentiment and thematic analysis that identifies the underlying drivers of customer satisfaction and dissatisfaction beyond star ratings and scores - At-scale review response tools that enable teams to respond to customer feedback promptly and consistently across every location - Standardized workflows that give frontline operators and regional managers clear, prioritized, actionable guidance — not just data - Location-specific action prioritization that transforms unstructured feedback into ranked improvement opportunities by site - Cross-location benchmarking to identify top-performing locations, flag underperformers, and share best practices across the organization How does Alchemer Reputation Management compare to other reputation management platforms? Unlike general-purpose review management tools, Alchemer Reputation Management is built for the operational complexity of multi-location enterprises. Where platforms like Birdeye or Podium focus primarily on review generation and automation, Alchemer emphasizes turning feedback into location-level operational action — making it a strong fit for brands that need to drive consistent customer experiences across a distributed footprint, not just improve their star ratings. Bottom line: Alchemer Reputation Management helps multi-location brands close the gap between listening to customers and acting on what they say — delivering consistent, high-quality experiences at every location and protecting brand reputation at scale.

**Average Rating:** 4.5/5.0

**Total Reviews:** 118

#### How Do G2 Users Rate Alchemer Reputation Management?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Alchemer Reputation Management?

- **Seller:** [Alchemer](https://www.g2.com/sellers/alchemer)
- **Company Website:** www.alchemer.com
- **HQ Location:** Louisville, CO
- **Twitter:** @AlchemerHQ  
7,024 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03a0d564cb4e0b44f2c54bc034945baaedd316436c84275f85c07fb360389148&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F712662%2F&secure%5Burl_type%5D=linkedin_company_website)  
232 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Director of Marketing
- **Top Industries:** Real Estate, Restaurants
- **Company Size:** 39% Medium, 33% Large

#### What Do G2 Reviewers Say About Alchemer Reputation Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **centralized review management** of Alchemer, simplifying ad posting and response standardization across platforms.
- Users praise the **responsive and helpful customer service** of Alchemer Reputation Management for enhancing their overall experience.
- Users find Alchemer Reputation Management incredibly **easy to use** , enjoying its intuitive interface and effortless setup process.
- Users value the **quick responses** from support, enhancing their experience with effective and reassuring communication.
- Users value the **centralized management** of Alchemer, simplifying review responses and performance analysis across platforms.

##### Cons

- Users express concern over **limited content options** , facing delays and lack of support for listing creations.
- Users find **limited features** in Alchemer, particularly regarding AI responses and social media comment integration.
- Users express frustration over **poor customer support** , with missed meetings and inadequate follow-up hindering their experience.
- Users find the **reporting issues** frustrating, as downloads are necessary, and timely listings are often problematic.
- Users note the **limited AI functionality** for review responses, impacting their interaction with social media comments.

#### What Are Recent G2 Reviews of Alchemer Reputation Management?

**["Review for Leanna Brown"](https://www.g2.com/survey_responses/alchemer-reputation-management-review-11384335)**

**Rating:** 5.0/5.0 stars

_— Mia Y._

[Read full review](https://www.g2.com/survey_responses/alchemer-reputation-management-review-11384335)

**["Great Online Reputation Management Platform"](https://www.g2.com/survey_responses/alchemer-reputation-management-review-11267422)**

**Rating:** 4.5/5.0 stars

_— Connor D._

[Read full review](https://www.g2.com/survey_responses/alchemer-reputation-management-review-11267422)

#### What Are G2 Users Discussing About Alchemer Reputation Management?

- [What is Chatmeter used for?](https://www.g2.com/discussions/what-is-chatmeter-used-for)

### [tagembed](https://www.g2.com/products/tagembed/reviews)

Tagembed is a social media aggregator tool designed to help businesses and agencies effortlessly bring real customer voices and social content to their websites. It enables you to aggregate posts from multiple social networks using hashtags, mentions, handles, stories, reels, and more, then moderate, customize, and display them through stunning, responsive social widgets and review galleries. Whether you're showcasing Instagram Reels, Twitter feeds, YouTube videos, TikTok content, or collecting Google/Facebook/Amazon reviews, Tagembed turns user-generated content into powerful social proof. Features like real-time updates, content moderation, multiple layouts (grid, slider, masonry, etc.), and shoppable elements help increase engagement, build trust, and convert visitors into customers. It’s integrates smoothly with major cms platforms like WordPress, Shopify, Wix, Elementor, and more, making it ideal for marketers, e-commerce brands, and agencies looking to amplify authentic content and drive better results. Features: Collect social content & reviews from 20+ networks Curate, moderate, and manage UGC Embed beautiful social media widgets and review feeds Real-time updates with customizable layouts (grid, slider, gallery, etc.) Boost engagement, traffic, trust, and conversions Supports Instagram, Facebook, Twitter/X, TikTok, YouTube, LinkedIn, Google Reviews, and more Easy integration with WordPress, Wix, Shopify, etc. Free plan with no credit card required

**Average Rating:** 4.7/5.0

**Total Reviews:** 93

#### How Do G2 Users Rate tagembed?

- **Retail:** 8.9/10 (Category avg: 8.4/10)
- **E-commerce:** 9.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind tagembed?

- **Seller:** [Taggbox](https://www.g2.com/sellers/taggbox)
- **Year Founded:** 2016
- **HQ Location:** Covina, US
- **Twitter:** @taggbox
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=67719d7b2746a831281ba25fe48614d73aaebb4c759c5430ef36f8c111a76087&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F13221223%2F&secure%5Burl_type%5D=linkedin_company_website)  
71 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Health, Wellness and Fitness
- **Company Size:** 78% Small, 15% Medium

#### What Do G2 Reviewers Say About tagembed?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **responsive customer support** of Tagembed, providing quick and helpful assistance whenever necessary.
- Users praise the **ease of use** of Tagembed, appreciating its straightforward installation and seamless integration with WordPress.
- Users love Tagembed for its **seamless integration and wide range of features** , making live social media boards effortless.
- Users commend Tagembed for its **excellent customer service** and reliability in embedding various feeds effortlessly.
- Users find **setup ease** with Tagembed remarkable, enjoying seamless installation and integration for enhanced website functionality.

##### Cons

- Users find the **initial complexity of the package tiers** to be confusing and challenging to navigate.
- Users find the **limited customization** options frustrating, wishing for more flexibility in widget and plan adjustments.
- Users find **pricing issues** with Tagembed, desiring more flexible plans tailored to individual needs.
- Users find the **billing issues** complicated, particularly when charging invoices to their company instead of online transactions.
- Users find the product **expensive** and desire more flexible or customizable pricing options to better suit their needs.

#### What Are Recent G2 Reviews of tagembed?

**["Ultra-responsive customer service, a seamless experience"](https://www.g2.com/survey_responses/tagembed-review-12997276)**

**Rating:** 5.0/5.0 stars

_— Aloïs A._

[Read full review](https://www.g2.com/survey_responses/tagembed-review-12997276)

**["Tagembed Best Solution for Social Proof: Simple Setup, Custom Widgets, Auto Updates"](https://www.g2.com/survey_responses/tagembed-review-13180011)**

**Rating:** 5.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/tagembed-review-13180011)

#### What Are G2 Users Discussing About tagembed?

- [What is tagembed used for?](https://www.g2.com/discussions/what-is-tagembed-used-for)

### [Localyser](https://www.g2.com/products/localyser/reviews)

Localyser is an online reputation management & customer experience software that helps you turn online reviews into your most powerful marketing tool. We help multi-location brands such as the Tashas Group, Drive Auto Group and The Old Spaghetti Factory turn every review into an opportunity to impress. The platform has four major modules to help businesses grow their brand at every location: Reviews - Automate your review management process, then take it one step further. Start using reviews as fuel to build your brand. Messages - Reviews are just the beginning. Connect all your social media accounts into one unified inbox for all of your direct messages. Feedback - Turn feedbacks into positive reviews. Increase your online ranking by boosting your star rating, so more customers find you. Insights - See what's working and what's not, our analytics let you slice and dice the data any way you like. Have all the data at your fingertips. Get a free trial today at www.localyser.com

**Average Rating:** 4.8/5.0

**Total Reviews:** 48

#### How Do G2 Users Rate Localyser?

- **Retail:** 8.7/10 (Category avg: 8.4/10)
- **E-commerce:** 8.8/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 4.7/10 (Category avg: 10/10)

#### Who Is the Company Behind Localyser?

- **Seller:** [Digital Interactive Middle East](https://www.g2.com/sellers/digital-interactive-middle-east)
- **Year Founded:** 2016
- **HQ Location:** Montreal, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03d4ecd625ac6d4659f2a5fdd42e0e2b06c1a6f1ce117bd30625f775aa6ac76e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flocalyser&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Food & Beverages, Hospitality
- **Company Size:** 69% Medium, 17% Small

#### What Do G2 Reviewers Say About Localyser?

_AI-generated summary from verified user reviews_

##### Pros

- Users find LocaLyser to be **user-friendly and easy to use** , streamlining the management of local listings and reviews.
- Users value the **responsive customer support** of Localyser, enhancing their experience while managing local business listings.
- Users appreciate the **helpful customer support** of Localyser, enhancing their experience with prompt and efficient assistance.
- Users value the **centralized management** of LocaLyser, streamlining access to reviews and improving local business efficiency.
- Users appreciate the **intuitive and user-friendly interface** of Localyser, which enhances location-based insights for businesses.

##### Cons

- Users feel that the **limited customization** options restrict their ability to tailor reports and analytics effectively.
- Users experience **update issues** with Localyser, noting delays in review appearances and a need for better customization.
- Users note the **occasional delays** in pulling reviews from platforms, impacting timely responses and analytics customizability.
- Users find Localyser **expensive** for smaller businesses, though it saves administrative time and proves its value.
- Users face **integration issues** with Localyser, experiencing delays and limited options for niche review site connections.

#### What Are Recent G2 Reviews of Localyser?

**["Centralizes All Locations and Weekly Feedback in One Place"](https://www.g2.com/survey_responses/localyser-review-12800846)**

**Rating:** 4.5/5.0 stars

_— Verified User in Restaurants_

[Read full review](https://www.g2.com/survey_responses/localyser-review-12800846)

**["My reviews knight in shining armor"](https://www.g2.com/survey_responses/localyser-review-11489549)**

**Rating:** 4.5/5.0 stars

_— Kim A._

[Read full review](https://www.g2.com/survey_responses/localyser-review-11489549)

#### What Are G2 Users Discussing About Localyser?

- [What is Localyser used for?](https://www.g2.com/discussions/what-is-localyser-used-for)

### [bayreviews](https://www.g2.com/products/bayreviews/reviews)

TargetBay, an Ecommerce Marketing Cloud, used by thousands of online stores. It has six eCommerce products - BayReviews for Reviews & Ratings, BayMail for Email Marketing, BayServe for Behavioral Pop-ups, BaySmart for Product Recommendations, BayAds for Retargeting Ads, and BayPics for Instagram Curation. They are seamlessly integrated to drive more conversions for your online store and to lower customer acquisition costs.

**Average Rating:** 4.8/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate bayreviews?

- **Retail:** 8.3/10 (Category avg: 8.4/10)
- **E-commerce:** 8.3/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 5.8/10 (Category avg: 10/10)

#### Who Is the Company Behind bayreviews?

- **Seller:** [TargetBay](https://www.g2.com/sellers/targetbay)
- **Year Founded:** 2016
- **HQ Location:** Atlanta, GA
- **Twitter:** @TargetBay  
543 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1eb6b7aa70555e5cd4c3f0d4954ffc41333dcf450614a9c727ca35fcc6c5a4d1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftargetbay%2F&secure%5Burl_type%5D=linkedin_company_website)  
100 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 73% Small, 18% Medium

#### What Are Recent G2 Reviews of bayreviews?

**["Excellent customer service and quality product."](https://www.g2.com/survey_responses/bayreviews-review-8416734)**

**Rating:** 4.5/5.0 stars

_— Verified User in Executive Office_

[Read full review](https://www.g2.com/survey_responses/bayreviews-review-8416734)

**["Incredible program and top tier customer service."](https://www.g2.com/survey_responses/bayreviews-review-7486636)**

**Rating:** 5.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/bayreviews-review-7486636)

#### What Are G2 Users Discussing About bayreviews?

- [What is bayreviews used for?](https://www.g2.com/discussions/what-is-bayreviews-used-for)

### [Sekel Tech](https://www.g2.com/products/sekel-tech/reviews)

Sekel Tech is a pioneer in hyperlocal discovery and omni-commerce SaaS solutions, empowering brands, dealers, and stores to drive foot traffic and generate high-quality leads. We help businesses bridge the gap between online discovery and in-store experiences by leveraging advanced technology to deliver targeted, location-based solutions that convert digital interactions into real-world sales. Sekel Tech has successfully generated 4.6 million high-quality calls and form leads quarterly for Fortune 500 brands, achieving an impressive 18-20% leads-to-sales conversion rate. We are SOC2, ISO, and GDPR-compliant to ensure secure data management while building trust with our clients. We deliver measurable, data-driven results that drive success across various industries. At Sekel Tech, we’re redefining the way brands can amplify the channel partners' sales with local audiences, turning digital engagement into tangible business outcomes. Let us help you elevate your brand's presence, increase foot traffic, and boost your sales.

**Average Rating:** 5.0/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Sekel Tech?

- **Retail:** 9.4/10 (Category avg: 8.4/10)
- **E-commerce:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Sekel Tech?

- **Seller:** [SEKEL TECHNOLOGIES PVT LTD](https://www.g2.com/sellers/sekel-technologies-pvt-ltd)
- **Year Founded:** 2016
- **HQ Location:** Pune, IN
- **Twitter:** @SekelTech  
31 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e4d3edc8009379d4643a1cd98db15c4a00161a04a8fe48474212afaae9e22e2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsekel-tech%2F&secure%5Burl_type%5D=linkedin_company_website)  
38 employees on LinkedIn®
- **Phone:** 7942569371

#### Who Uses This Product?

- **Company Size:** 62% Medium, 23% Small

#### What Do G2 Reviewers Say About Sekel Tech?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **centralized management** of Sekel Tech, enjoying streamlined access to all inventory and marketing details.
- Users highlight the **fantastic customer support** from Sekel Tech, especially during onboarding and daily usage.
- Users find Sekel Tech's platform **easy to use** , appreciating the convenience of having everything in one place.
- Users find the **fantastic support** provided by Sekel Tech during onboarding and usage highly beneficial.
- Users value the **app integration** with Sellrapp, enhancing the onboarding experience and meeting essential needs.

##### Cons

- Users find the **onboarding process time-consuming** due to complexities with Google policies, affecting their experience.
- Users experience **onboarding difficulties** with Sekel Tech, as the process can be slow and affected by Google policies.
- Users experience **delays in onboarding** new stores, which can hinder their overall productivity and efficiency.
- Users report that the **onboarding process for new stores** can be time-consuming, impacting their initial experience.

#### What Are Recent G2 Reviews of Sekel Tech?

**["Smoother connect with better results"](https://www.g2.com/survey_responses/sekel-tech-review-11467209)**

**Rating:** 5.0/5.0 stars

_— George D._

[Read full review](https://www.g2.com/survey_responses/sekel-tech-review-11467209)

**["Easy and Efficient Platform for Business Operations!"](https://www.g2.com/survey_responses/sekel-tech-review-11459170)**

**Rating:** 4.5/5.0 stars

_— Arpit S._

[Read full review](https://www.g2.com/survey_responses/sekel-tech-review-11459170)

### [ClearlyRated](https://www.g2.com/products/clearlyrated/reviews)

Founded in 2003 ClearlyRated is the leading client satisfaction and reputation management platform for professional service firms. Through our acquisition of Client Savvy in 2025, we are the market leader in AEC where our Client Savvy Platform was purpose built to solve a very practical problem: how to understand clients better, improve project relationships, and create more value without slowing delivery teams down. It was built within an architecture firm, for practitioners, to work in the real constraints of project-based professional services. For more than 20 years, ClearlyRated has focused on AEC and closely related professional services firms.  The company has helped more than 700 AEC firms design, deliver, and measure client experiences that drive growth, retention, and referrals. As pioneers and thought leaders in CX for professional services, ClearlyRated has led the movement to make CX measurable, actionable, and tied directly to business outcomes. Our Client Savvy  platform leverages the patented CX® (Client Experience Indicator), a 7-point sliding scale that evaluates how client experiences align with expectations. Our platform delivers higher response rates, richer insights, and earlier risk detection than traditional survey methods, while real-time dashboards, AI sentiment analysis, and analytics enable firms to respond quickly and strategically. Beyond technology, ClearlyRated partners with organizations to embed client experience into daily practice. Its programs, ranging from Client Perception Studies to ongoing Voice of the Client initiatives, help firms integrate feedback into business development, project delivery, and strategic planning. The result is reduced risk, improved retention, and stronger market differentiation.

**Average Rating:** 4.8/5.0

**Total Reviews:** 127

#### How Do G2 Users Rate ClearlyRated?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind ClearlyRated?

- **Seller:** [ClearlyRated](https://www.g2.com/sellers/clearlyrated)
- **Company Website:** www.clearlyrated.com
- **Year Founded:** 2003
- **HQ Location:** Portland, Oregon
- **Twitter:** @ClearlyRated  
1,630 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=15b95b8982275d0fb82e0fff438ce8b1fbaedf4060206e7f4c3de540bdb3dc02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18669814%2F&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Marketing Director
- **Top Industries:** Staffing and Recruiting, Accounting
- **Company Size:** 59% Medium, 24% Small

#### What Do G2 Reviewers Say About ClearlyRated?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of implementation and actionable insights** provided by ClearlyRated, enhancing their organizational strategies.
- Users value the **ease of use** of ClearlyRated, citing its user-friendly interface and responsive support team.
- Users praise the **quick and responsive customer support** from ClearlyRated, enhancing their survey experience and satisfaction.
- Users laud **ClearlyRated's effective feedback collection** for enhancing processes and fostering continuous improvement in staffing agencies.
- Users find **Feedback Management** invaluable for collecting surveys and gaining actionable insights to enhance client satisfaction.

##### Cons

- Users feel the pricing is **expensive** , especially with cheaper survey options available but value its industry recognition.
- Users are frustrated by the **lack of response options** and poor email delivery of ClearlyRated surveys.
- Users find the **information overwhelming** and struggle with navigation and limited survey editing options on ClearlyRated.
- Users feel that ClearlyRated requires **considerable improvement** in features and data analysis for better usability.
- Users find the **difficult navigation** of ClearlyRated challenging, especially for beginners trying to access important features.

#### What Are Recent G2 Reviews of ClearlyRated?

**["Custom survey with great data analytics."](https://www.g2.com/survey_responses/clearlyrated-review-11050660)**

**Rating:** 4.5/5.0 stars

_— Julia L._

[Read full review](https://www.g2.com/survey_responses/clearlyrated-review-11050660)

**["Bulk NPS Surveys with Automated Reminders and Robust Reporting"](https://www.g2.com/survey_responses/clearlyrated-review-13208605)**

**Rating:** 4.5/5.0 stars

_— Verified User in Accounting_

[Read full review](https://www.g2.com/survey_responses/clearlyrated-review-13208605)

#### What Are G2 Users Discussing About ClearlyRated?

- [What is ClearlyRated used for?](https://www.g2.com/discussions/what-is-clearlyrated-used-for)

### [StackTome](https://www.g2.com/products/stacktome/reviews)

StackTome is a Review Optimization platform for D2C eCommerce brands designed for getting more positive reviews on multiple review platforms, without paying premium subscription fees. StackTome helps you segment your best customers, and send targeted review invitation campaigns, so you can get more positive reviews & improve your rating.

**Average Rating:** 5.0/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate StackTome?

- **Retail:** 8.7/10 (Category avg: 8.4/10)
- **E-commerce:** 9.8/10 (Category avg: 8.5/10)
- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 0.6/10 (Category avg: 10/10)

#### Who Is the Company Behind StackTome?

- **Seller:** [Stacktome](https://www.g2.com/sellers/stacktome)
- **Year Founded:** 2017
- **HQ Location:** Tallin, Estonia
- **Twitter:** @stacktome  
30 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1a5881af3018d8bd20cead35c734fdfda7ad6dff12a6ccec108c916b11ba602e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstacktome%2F&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail
- **Company Size:** 57% Small, 43% Medium

#### What Do G2 Reviewers Say About StackTome?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy integrations** and automation of StackTome, enhancing marketing efficiency and customer engagement.
- Users benefit from **efficient automation** in marketing and reviews, greatly enhancing customer engagement and productivity.
- Users commend the **excellent customer support** from StackTome, noting responsiveness and helpful optimization beyond basic assistance.
- Users find the **setup ease** of StackTome remarkable, enabling quick implementation and efficient use within minutes.
- Users commend the **exceptional support and efficient review management** of StackTome, leading to improved conversion rates and credibility.

##### Cons

- Users report occasional **delays in sends** , but the issues were resolved each time, resulting in minimal complaints.
- Users find the **difficult setup** of StackTome time-consuming, often requiring clearer guidance for a smoother experience.
- Users find the **poor design** aspects of StackTome affect its overall usability and refinement.
- Users report encountering **technical issues** during implementation, though support quickly resolves them, leading to valuable outcomes.
- Users find the **documentation unclear** , making initial setup challenging, especially for newcomers unfamiliar with the terms.

#### What Are Recent G2 Reviews of StackTome?

**["I really like Stacktome"](https://www.g2.com/survey_responses/stacktome-review-11530862)**

**Rating:** 4.5/5.0 stars

_— Ceel H._

[Read full review](https://www.g2.com/survey_responses/stacktome-review-11530862)

**["Impressive Results and Best-in-Class Support from StackTome"](https://www.g2.com/survey_responses/stacktome-review-12413718)**

**Rating:** 5.0/5.0 stars

_— Michael J._

[Read full review](https://www.g2.com/survey_responses/stacktome-review-12413718)

#### What Are G2 Users Discussing About StackTome?

- [What is StackTome used for?](https://www.g2.com/discussions/what-is-stacktome-used-for)

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[Browse Review Management Themes](/categories/review-management-software/themes)

 ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu")
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Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)

Updated April 10, 2026

Review management software allows businesses to collect, host, track, monitor, and respond to product and service reviews on their websites, helping e-commerce businesses engage with consumers, understand customer behavior, and improve offerings based on authentic feedback.

### Core Capabilities of Review Management Software

To qualify for inclusion in the [Review Management software](https://learn.g2.com/best-review-management-software) category, a product must:

- Collect and capture feedback on e-commerce websites through reviews
- Be applicable for both product and service reviews
- Moderate, manage, and analyze reviews
- Deploy as a widget, pop-up, email follow-up, or short-answer Q&A on the website
- Optimize for desktop, mobile, or tablet use

### Common Use Cases for Review Management Software

E-commerce teams and marketers use review management software to build social proof and drive purchase confidence. Common use cases include:

- Collecting post-purchase reviews via automated email follow-ups or on-site prompts
- Moderating and responding to customer reviews to demonstrate responsiveness and build trust
- Analyzing review data to identify product or service improvement opportunities

### How Review Management Software Differs from Other Tools

Unlike online reputation management software, which provides broader capabilities for monitoring brand mentions and managing reputation across the web, review management software focuses specifically on collecting and managing reviews on e-commerce websites. It integrates with e-commerce platforms and works alongside [email marketing software](https://www.g2.com/categories/email-marketing) and social networks to drive review volume and engagement.

### Insights from G2 on Review Management Software

Based on category trends on G2, ease of review collection and flexible display options stand out as standout capabilities. Increases in review volume and improved conversion rates stand out as primary outcomes of adoption.

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