### Contents - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Review Management Software Resources ##### Discussions and Reports to expand your knowledge on Review Management Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [discussions](#resources-discussions) from users like you and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Review Management Software Discussions 0 [What is the top solution for improving online business reputation??](/discussions/what-is-the-top-solution-for-improving-online-business-reputation) I’m helping a few customer-facing teams focus less on just collecting reviews and more on _actively improving_ their online reputation across platforms. So I checked **G2 rankings in the Review Management category** to see which tools are most commonly used when reputation management is the core goal. Here’s what stands out. **Top review management tools (by G2 Score)** - [**Okendo**](https://www.g2.com/products/okendo/reviews) **:** Best for teams that want to turn customer feedback into social proof that strengthens brand trust. - [Feefo](https://www.g2.com/products/feefo/reviews): Best for teams that want verified reviews that boost credibility and buyer confidence. - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews): Best for teams that want broader visibility and reputation across retail and publisher networks. - [Reviews.io](https://www.g2.com/products/reviews-io/reviews): Best for teams that want more control over how reviews impact brand perception. - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews): Best for teams that want reputation management tightly tied to customer interactions. - [Podium](https://www.g2.com/products/podium/reviews): Best for teams that want fast review responses through SMS-driven workflows. Anyone using these mainly to improve online reputation—not just collect reviews? I also see Trustpilot come up a lot. Any other tool to include? What’s been your experience? Do you actively respond to every review or only negative ones? Answered: Soundarya Jayaraman on December 18, 2025 [Your answer](/discussions/what-is-the-top-solution-for-improving-online-business-reputation/comments/new?remote=true) 0 [What is the most affordable review management software for SMBs?](/discussions/what-is-the-most-affordable-review-management-software-for-smbs) Hi all I’m helping a few small and mid-sized business teams figure out how to manage online reviews without spending enterprise-level budgets. The priorities are simple setup, automation, and clear ROI. To narrow things down, I looked at **G2 data for the Review Management category** to see which platforms consistently stand out for SMB-friendly use cases. Sharing this here so it helps anyone comparing tools—and curious what others are using. **Top review management tools (by G2 Score)** - [**Okendo**](https://www.g2.com/products/okendo/reviews) **: Best for teams that want** affordable, commerce-focused review collection and display without heavy complexity. - [**Feefo**](https://www.g2.com/products/feefo/reviews) **: Best for teams that want** transparent review collection with built-in trust and credibility signals. - [**Bazaarvoice**](https://www.g2.com/products/bazaarvoice/reviews) **: Best for teams that want** access to a large review network, even on smaller budgets. - [**Reviews.io**](https://www.g2.com/products/reviews-io/reviews) **: Best for teams that want** cost-effective review generation with flexible integrations. - [**Housecall Pro**](https://www.g2.com/products/housecall-pro/reviews) **: Best for teams that want** review management bundled with SMB operations and customer communication. - [**Podium**](https://www.g2.com/products/podium/reviews) **: Best for teams that want** simple review collection tied to messaging and payments. Anyone using one of these specifically for SMB review management? I also see tools like Birdeye mentioned often. Any other tool to include? What’s been your experience? In your opinion, what matters more for SMBs—price, automation, or review volume growth? Answered: Soundarya Jayaraman on December 18, 2025 [Your answer](/discussions/what-is-the-most-affordable-review-management-software-for-smbs/comments/new?remote=true) 0 Question on: SiteVibes [What is SiteVibes used for?](/discussions/what-is-sitevibes-used-for) What is SiteVibes used for? SiteVibes is used by ecommerce retailers to create Loyalty/reward programs, collect product reviews and display them and other types of onsite social engagement features. It's an all in one platform. Answered: Mike Matker on September 11, 2023 [Your answer](/discussions/what-is-sitevibes-used-for/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/review-management-software/resources?discussions_page=3) - [1](/categories/review-management-software/resources) - [2](/categories/review-management-software/resources?discussions_page=2) - [3](/categories/review-management-software/resources?discussions_page=3) - 4 - [5](/categories/review-management-software/resources?discussions_page=5) - [6](/categories/review-management-software/resources?discussions_page=6) - [7](/categories/review-management-software/resources?discussions_page=7) - [8](/categories/review-management-software/resources?discussions_page=8) - … - [19](/categories/review-management-software/resources?discussions_page=19) - [20](/categories/review-management-software/resources?discussions_page=20) - [Next ›Next ›](/categories/review-management-software/resources?discussions_page=5) ## Review Management Software Reports Mid-Market Grid® Report for Review Management Summer 2026 G2 Report: Grid® Report Grid® Report for Review Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Review Management Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Review Management Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Review Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Review Management Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Review Management Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Review Management Spring 2026 G2 Report: Grid® Report Grid® Report for Review Management Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Review Management Spring 2026 G2 Report: Momentum Grid® Report