### Contents - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Review Management Software Resources ##### Discussions and Reports to expand your knowledge on Review Management Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [discussions](#resources-discussions) from users like you and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Review Management Software Discussions 0 [What platform integrates review management with CRM tools?](/discussions/what-platform-integrates-review-management-with-crm-tools) More teams I’m working with want reviews tied directly into their CRM, so feedback doesn’t live in a silo. So I checked **G2 data for the Review Management category** to see which tools are commonly used when CRM integration is part of the requirement. Here’s what comes up most often. **Top review management tools (by G2 Score)** - [**Okendo**](https://www.g2.com/products/okendo/reviews) **: Best for teams that want** customer reviews connected to CRM and customer data platforms. - [**Feefo**](https://www.g2.com/products/feefo/reviews) **: Best for teams that want** review data feeding into broader customer experience systems. - [**Bazaarvoice**](https://www.g2.com/products/bazaarvoice/reviews) **: Best for teams that want** review insights tied to CRM and commerce platforms. - [**Reviews.io**](https://www.g2.com/products/reviews-io/reviews) **: Best for teams that want** flexible CRM integrations without complex setup. - [**Housecall Pro**](https://www.g2.com/products/housecall-pro/reviews) **: Best for teams that want** reviews automatically linked to customer records. - [**Podium**](https://www.g2.com/products/podium/reviews) **: Best for teams that want** CRM-style review management through messaging and contact history. Anyone actively pushing review data into a CRM today? I also see Salesforce-native tools mentioned sometimes. Any other tool to include? What’s been your experience? What do you actually use review data for once it’s in your CRM? Answered: Soundarya Jayaraman on December 19, 2025 [Your answer](/discussions/what-platform-integrates-review-management-with-crm-tools/comments/new?remote=true) 0 [What is the top-rated review management platform for enterprises?](/discussions/what-is-the-top-rated-review-management-platform-for-enterprises) I’m working with larger organizations that manage reviews across brands, locations, and regions—and things break fast if the platform doesn’t scale. To understand what enterprises lean toward, I reviewed **G2 data for the Review Management category** focusing on platforms built for scale and governance. Here’s the top group. **Top review management tools (by G2 Score)** - [**Okendo**](https://www.g2.com/products/okendo/reviews) **:** Best for teams that want enterprise-grade review workflows for large ecommerce operations. - [Feefo](https://www.g2.com/products/feefo/reviews): Best for teams that want trusted, compliant reviews across global markets. - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews): Best for teams that want enterprise-scale review syndication and analytics. - [Reviews.io](https://www.g2.com/products/reviews-io/reviews): Best for teams that want scalable review management without heavy platform overhead. - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews): Best for teams that want centralized review management across many service locations. - [Podium](https://www.g2.com/products/podium/reviews): Best for teams that want enterprise review workflows tied to customer messaging. If you’re using one of these at enterprise scale, how well does it hold up? I also see Yotpo discussed for enterprise ecommerce. Any other tool to include? What’s been your experience? What becomes harder at scale—governance, reporting, or review response workflows? Answered: Soundarya Jayaraman on December 19, 2025 [Your answer](/discussions/what-is-the-top-rated-review-management-platform-for-enterprises/comments/new?remote=true) 0 [What is the top solution for improving online business reputation??](/discussions/what-is-the-top-solution-for-improving-online-business-reputation) I’m helping a few customer-facing teams focus less on just collecting reviews and more on _actively improving_ their online reputation across platforms. So I checked **G2 rankings in the Review Management category** to see which tools are most commonly used when reputation management is the core goal. Here’s what stands out. **Top review management tools (by G2 Score)** - [**Okendo**](https://www.g2.com/products/okendo/reviews) **:** Best for teams that want to turn customer feedback into social proof that strengthens brand trust. - [Feefo](https://www.g2.com/products/feefo/reviews): Best for teams that want verified reviews that boost credibility and buyer confidence. - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews): Best for teams that want broader visibility and reputation across retail and publisher networks. - [Reviews.io](https://www.g2.com/products/reviews-io/reviews): Best for teams that want more control over how reviews impact brand perception. - [Housecall Pro](https://www.g2.com/products/housecall-pro/reviews): Best for teams that want reputation management tightly tied to customer interactions. - [Podium](https://www.g2.com/products/podium/reviews): Best for teams that want fast review responses through SMS-driven workflows. Anyone using these mainly to improve online reputation—not just collect reviews? I also see Trustpilot come up a lot. Any other tool to include? What’s been your experience? Do you actively respond to every review or only negative ones? Answered: Soundarya Jayaraman on December 18, 2025 [Your answer](/discussions/what-is-the-top-solution-for-improving-online-business-reputation/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/review-management-software/resources?discussions_page=2) - [1](/categories/review-management-software/resources) - [2](/categories/review-management-software/resources?discussions_page=2) - 3 - [4](/categories/review-management-software/resources?discussions_page=4) - [5](/categories/review-management-software/resources?discussions_page=5) - [6](/categories/review-management-software/resources?discussions_page=6) - [7](/categories/review-management-software/resources?discussions_page=7) - … - [19](/categories/review-management-software/resources?discussions_page=19) - [20](/categories/review-management-software/resources?discussions_page=20) - [Next ›Next ›](/categories/review-management-software/resources?discussions_page=4) ## Review Management Software Reports Mid-Market Grid® Report for Review Management Summer 2026 G2 Report: Grid® Report Grid® Report for Review Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Review Management Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Review Management Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Review Management Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Review Management Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Review Management Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Review Management Spring 2026 G2 Report: Grid® Report Grid® Report for Review Management Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Review Management Spring 2026 G2 Report: Momentum Grid® Report