### Contents

- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

# Review Management Software Resources

##### Discussions and Reports to expand your knowledge on Review Management Software

Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [discussions](#resources-discussions) from users like you and [reports](#resources-reports) from industry data.

[ContentsExpand/Collapse Contents](#)
- [**Discussions**](#resources-discussions)
- [**Reports**](#resources-reports)

## Review Management Software Discussions

0

Question on: PowerReviews
[How do you deal with management that instructs you to suppress negative reviews?](/discussions/36585-how-do-you-deal-with-management-that-instructs-you-to-suppress-negative-reviews)

?

Educate them about being trustworthy and how bad reviews can be turned into good reviews. Bad reviews also validate good reviews (people know you're not editing out the bad). Your response to bad reviews can show you as responsive, knowledgeable and involved. Lots of blogs on how to respond, but it should provide helpful info for future customers while attending to the OP.

Answered: Kim B on August 5, 2021

Hi Ann! Apologies for the delayed response. We've got a solid blog that has some tips on how to handle these discussions internally. The short answer is...negative reviews are often times a good thing. https://www.powerreviews.com/blog/3-ways-to-leverage-negative-reviews/ Let us know your thoughts!

Answered: Steve Voith on February 10, 2021

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0

Question on: Bazaarvoice
[Is there a way to work with the platform AskNicely for our NPS score?](/discussions/27687-is-there-a-way-to-work-with-the-platform-asknicely-for-our-nps-score)

I'm wondering if there is a way for BazaarVoice and AskNicely to merge information so that we can gain insights from both platforms?

the short answer is yes. You own the BV data and it's verified. You likely own ANly data and it's also verifed. The trick is to ensure your data elements are the same. (or you separate them, but use on both platforms) Today I take an NPS score from a different vendor and apply all those to the BV platform. BV then converts, moderates and we retrieve to post on our website. the long answer is it's complicated. 

Answered: Denise McGraw on June 30, 2020

I’m not making a value judgment here. To the services in question — hacking is hacking. And credit repair hacking is no different. There’s no difference between hackers supposedly operating for good and those causing mayhem. But how, then, do you justify credit bureaus and the damage caused to credit scores. Does one need to suffer for the sins he has paid for? Clearing debts, loans and late payments doesn’t fix bad credit on time, and as we know, the challenges of life are without a time table, so how can one predict. I myself was in this situation. I was really in need of a loan. Despite the fact I had some late payments, I tried as much to clear my enormous debts; this however, did not improve my poor 496 score at all. How can I access a new loan with this score? This is why I didn’t have a choice but to get a good hacker to fix the credit report of the negative items, loans and late payments I have already made. The service required a reputable vend or, so I did mine with a guru I met online working for one Rootkits Credits Solution. If you find this comment helpful, you can contact them at the email rootkitscreditspecialist@gmail.com 

Answered: Bruce Warren on March 20, 2022

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0

Question on: RaveCapture
[Can I import my Existing Reviews?](/discussions/can-i-import-my-existing-reviews)

Ex: TrustPilot, Yotpo, etc?

Yes, TrustSpot supports review importation from other reputable review management platforms. Currently we can import in reviews from hundreds of reputable sites. This is because we want to maintain the integrity of our review collections. When in doubt, just send our team an email at: support@trustspot.io and we'll be happy to take a look :) 

Answered: Ryan Haidinger on October 17, 2019

Yes, TrustSpot supports review importation from other reputable review management platforms. Currently we can import in reviews from hundreds of reputable sites. This is because we want to maintain the integrity of our review collections. When in doubt, just send our team an email at: support@trustspot.io and we'll be happy to take a look :) 

Answered: Ryan Haidinger on November 30, 2016

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## Review Management Software Reports

Mid-Market Grid® Report for Review Management

Summer 2026

G2 Report: Grid® Report

Grid® Report for Review Management

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Review Management

Summer 2026

G2 Report: Grid® Report

Momentum Grid® Report for Review Management

Summer 2026

G2 Report: Momentum Grid® Report

Small-Business Grid® Report for Review Management

Summer 2026

G2 Report: Grid® Report

Enterprise Grid® Report for Review Management

Spring 2026

G2 Report: Grid® Report

Small-Business Grid® Report for Review Management

Spring 2026

G2 Report: Grid® Report

Mid-Market Grid® Report for Review Management

Spring 2026

G2 Report: Grid® Report

Grid® Report for Review Management

Spring 2026

G2 Report: Grid® Report

Momentum Grid® Report for Review Management

Spring 2026

G2 Report: Momentum Grid® Report