# Best Review Management Software for Medium-Sized Businesses - Page 2 ## How Many Review Management Software Products Does G2 Track? **Total Products under this Category:** 277 ### Category Stats (Aug 2026) - **Average Rating:** 4.61/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Review Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 15,700+ Authentic Reviews - 277+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Review Management Software ![G2 Grid® for Review Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/review-management-software/grids.png?focus%5B%5D=19432&focus%5B%5D=4177&focus%5B%5D=58412&focus%5B%5D=8307&focus%5B%5D=73862&focus%5B%5D=8308&focus%5B%5D=84697&focus%5B%5D=283) Highlighted products: Birdeye, Reputation, Okendo, Feefo, ReputationStacker, Trustpilot, Experience.com, and Bazaarvoice. Underlying data: [Grid® JSON](https://www.g2.com/categories/review-management-software/grids.json?focus%5B%5D=birdeye&focus%5B%5D=reputation&focus%5B%5D=okendo&focus%5B%5D=feefo&focus%5B%5D=reputationstacker&focus%5B%5D=trustpilot&focus%5B%5D=experience-com&focus%5B%5D=bazaarvoice&segment=mid-market) **Sponsored** ### GMBapi.com GMBapi.com is the last all-in-one local SEO software solution you will use. Stop Overpaying for Local SEO. Get 90% of Enterprise Power at 15% of the Cost. GMBapi.com is the high-performance, cost-effective alternative to "black box" enterprise tools you are currently using. Built specifically for multi-location brands, retail chains, and agencies, we provide the automation you need to dominate local search without the "per-credit" fees or restrictive long-term contracts. Why 50+ Location Brands are Switching to GMBapi: Unlimited Geo Grids (Local Rank Tracking): We are the only platform offering free, unlimited local rank tracking heatmaps. See exactly how you rank block-by-block against 20+ competitors—no credits or top-up fees required. The "Operational" Advantage: Unlike competitors who "take over" your listings, GMBapi acts as a powerful layer on top of your Google Business Profile. Your local managers can still use the native Google app, while your central team uses our dashboard for bulk automation. AI-Powered Reputation Guard: Go beyond simple templates. Our AI generates on-brand, localized review responses and includes a unique Deleted Review Tracker so you never lose valuable customer sentiment data. Bulk Management at Scale: Sync business hours, services, photos, and localized posts across 10 or 10,000 locations instantly. We sync your data to Google, Apple Business Connect, Bing, Foursquare, and more. Built for the Future of AI Search (LLM Visibility) Traditional SEO isn't enough in 2026. GMBapi includes specialized Local LLM Tracking to monitor how your brand appears in AI-driven results like ChatGPT, Perplexity, and Gemini. The Agency-First Engine For agencies, GMBapi provides a complete solution with automated, location-specific reporting that proves ROI to your clients along with integration into your reporting structure. That comes with stellar support from ex Google experts and the operational efficiency that comes with using GBP as your source of truth. Transparency as a Feature With a near-perfect score for "Ease of Setup" and four consecutive G2 awards for "Best Estimated ROI," we deliver a comprehensive solution that fits your budget. Dominate your local markets at scale. Experience the platform free for 14 days—no commitment required. Single or only a few locations? Still worth a try. Single location business owners love to use our citation module, our free geo grids, monitor their competitor, and get recommendations to optimize their local visibility, content and reputation. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=96&secure%5Bchosen_at%5D=2026-08-04T18%3A10%3A19Z&secure%5Bdisplayable_resource_id%5D=96&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=96&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1211717&secure%5Bresource_id%5D=96&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Freview-management-software%2Fmid-market%3Fpage%3D2&secure%5Btoken%5D=0a69e612d47e2e9a97ec1bff2027558c6ef3a95101f8fea8cd7d2645e6cdec79&secure%5Burl%5D=https%3A%2F%2Fgmbapi.com%2Frequest-demo%2F%3Futm_source%3DB2B_Platform%26utm_medium%3DG2%26utm_content%3DAds_CTA_Button&secure%5Burl_type%5D=free_trial) ### [SmartCustomer](https://www.g2.com/it/products/smartcustomer/reviews) SmartCustomer è una piattaforma completa di gestione delle recensioni che aiuta i marchi a elevare la loro presenza online raccogliendo, monitorando e condividendo recensioni di marchi e prodotti. Le aziende utilizzano SmartCustomer per raccogliere facilmente feedback autentici e diffonderli sui canali che contano di più, risultando in una maggiore visibilità e nello sviluppo di segnali di fiducia vitali per gli acquirenti e il commercio AI. Oltre alla gestione delle recensioni, SmartCustomer fornisce approfondimenti dettagliati sui feedback dei clienti e metriche NPS per aiutare i marchi a prendere decisioni basate sui dati e migliorare la soddisfazione del cliente. In qualità di partner ufficiale di Google Review, la piattaforma consente alle aziende di sfruttare le valutazioni per aumentare le conversioni degli annunci, aiutandole a distinguersi nei risultati di ricerca e shopping, e ottimizzare le prestazioni totali degli annunci. Attualmente, SmartCustomer supporta oltre 60.000 marchi nella costruzione di connessioni basate sulla fiducia e trasparenza. **Average Rating:** 4.4/5.0 **Total Reviews:** 77 #### How Do G2 Users Rate SmartCustomer? - **Vendita al dettaglio:** 6.2/10 (Category avg: 8.4/10) - **E-commerce:** 6.1/10 (Category avg: 8.5/10) - **Ritiene che the product sia stato un valido partner commerciale?:** 9.4/10 (Category avg: 9.1/10) - **Qual è il ROI stimato della Sua organizzazione su the product (periodo di recupero in mesi)?:** 10/10 (Category avg: 10/10) #### Who Is the Company Behind SmartCustomer? - **Venditore:** [SmartCustomer](https://www.g2.com/it/sellers/smartcustomer) - **Anno di Fondazione:** 2006 - **Sede centrale:** Menlo Park, CA - **Twitter:** @\_smartcustomer 2,786 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=355fff5c47028f175db1bcfc4f4c18d1d04957d09b9a2ece9ad9cfe5290952c3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsmartcustomer%2F&secure%5Burl_type%5D=linkedin_company_website) 29 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Top Industries:** Vendita al dettaglio, Beni di consumo - **Company Size:** 78% Small, 19% Medium #### What Do G2 Reviewers Say About SmartCustomer? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti trovano che le **funzionalità di automazione** di SmartCustomer migliorano la raccolta delle recensioni, migliorando notevolmente il flusso di feedback e le valutazioni. - Gli utenti apprezzano la **gestione centralizzata** di SmartCustomer, rendendo facile migliorare il feedback e le valutazioni dei clienti. - Gli utenti apprezzano gli **strumenti di creazione di contenuti facili da usare** di SmartCustomer, portando a recensioni aumentate e valutazioni migliori. - Gli utenti elogiano SmartCustomer per il suo **supporto clienti reattivo** , portando a una migliore raccolta di recensioni e risultati aziendali. - Gli utenti apprezzano la **facilità d'uso** di SmartCustomer, trovandolo intuitivo e vantaggioso per le loro esigenze aziendali. ##### Cons - Gli utenti ritengono che le **funzionalità limitate** di SmartCustomer ostacolino la capacità di raccogliere efficacemente recensioni non richieste dai clienti. - Gli utenti esprimono frustrazione per il **scarso supporto clienti** di SmartCustomer, sentendosi trascurati e non valorizzati nelle loro esperienze. - Gli utenti notano le **limitazioni nel sollecitare recensioni naturali** che ostacolano la crescita e il feedback dei clienti per le piccole imprese. #### What Are Recent G2 Reviews of SmartCustomer? **["L'unico strumento di acquisizione recensioni che funziona con il nostro sistema di ricompense"](https://www.g2.com/it/survey_responses/smartcustomer-review-12908150)** **Rating:** 4.5/5.0 stars _— ronald w._ [Read full review](https://www.g2.com/it/survey_responses/smartcustomer-review-12908150) **["Gestione delle Recensioni Equa con Ottimo Servizio Clienti"](https://www.g2.com/it/survey_responses/smartcustomer-review-12908835)** **Rating:** 5.0/5.0 stars _— Utente verificato in Vendita al dettaglio_ [Read full review](https://www.g2.com/it/survey_responses/smartcustomer-review-12908835) #### What Are G2 Users Discussing About SmartCustomer? - [What is the best review site?](https://www.g2.com/it/discussions/what-is-the-best-review-site) - [Sitejabber è gratuito?](https://www.g2.com/it/discussions/is-sitejabber-free) - 1 comment - [Sitejabber è un sito legittimo?](https://www.g2.com/it/discussions/is-sitejabber-a-legitimate-site) - 1 comment - [What is Sitejabber?](https://www.g2.com/it/discussions/what-is-sitejabber) ### [PowerReviews](https://www.g2.com/products/powerreviews/reviews) A UGC partner passionate about growing your business. Solicit more user-generated content, expand its reach, and then analyze holistically to drive conversions, sales and grow. Ratings & Reviews Collect more review content. Display for maximum impact. Inspire buyer confidence. Drive conversions and sales. Product Sampling Proven money-saving process to generate fresh ratings and reviews content fast. User-Generated Content Sharing Expand reach and acquire customers at scale with our extensive network. Analyze. Benchmark. Grow Optimize your UGC program. Understand, benchmark, and enhance product and CX. Grow your business. Store Experience Feedback Understand and optimize in-store experience, while simultaneously building loyalty and driving sales. **Average Rating:** 4.4/5.0 **Total Reviews:** 196 #### How Do G2 Users Rate PowerReviews? - **Retail:** 8.6/10 (Category avg: 8.4/10) - **E-commerce:** 8.8/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) #### Who Is the Company Behind PowerReviews? - **Seller:** [Syndigo](https://www.g2.com/sellers/syndigo) - **Company Website:** www.syndigo.com - **Year Founded:** 2017 - **HQ Location:** Chicago, Illinois - **Twitter:** @syndigoLLC 281 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b31df4100632d3c4a3872a01d2318660d853b4c18c13f473ab419cbbb6b3ce80&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F28625135%2F&secure%5Burl_type%5D=linkedin_company_website) 1,727 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Retail, Consumer Goods - **Company Size:** 45% Medium, 41% Large #### What Do G2 Reviewers Say About PowerReviews? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of PowerReviews, benefiting from its intuitive dashboard and seamless integrations. - Users admire the **robust capabilities** of PowerReviews for gathering and managing client feedback effectively. - Users appreciate the **robust capabilities** of PowerReviews for gathering and analyzing client information across multiple channels. - Users commend the **effective reputation management** provided by PowerReviews, enhancing credibility and boosting sales through authentic reviews. - Users highlight the **visibility growth** enabled by PowerReviews, enhancing their reputation and boosting sales through insightful analytics. ##### Cons - Users find PowerReviews to be **expensive** , particularly challenging for smaller players due to high costs and limited integration. - Users criticize the **missing features** of PowerReviews, particularly the lack of display options and dashboard functionality. - Users experience **slow performance** with PowerReviews, facing delays in features, UI changes, and email notifications. - Users express frustration over **poor customer support** , feeling a lack of proactive assistance and inadequate guidance. - Users note the **poor integration** of PowerReviews, complicating compatibility with essential tools and limiting customization options. #### What Are Recent G2 Reviews of PowerReviews? **["Thoughtful Planning, Customer-Centered Execution"](https://www.g2.com/survey_responses/powerreviews-review-11570069)** **Rating:** 5.0/5.0 stars _— Evelyn V._ [Read full review](https://www.g2.com/survey_responses/powerreviews-review-11570069) **["Vibrant UGC and Display, but Integration and Customization Need Improvement"](https://www.g2.com/survey_responses/powerreviews-review-11846103)** **Rating:** 4.5/5.0 stars _— Ifeoma E._ [Read full review](https://www.g2.com/survey_responses/powerreviews-review-11846103) #### What Are G2 Users Discussing About PowerReviews? - [What is PowerReviews used for?](https://www.g2.com/discussions/what-is-powerreviews-used-for) ### [Localyser](https://www.g2.com/products/localyser/reviews) Localyser is an online reputation management & customer experience software that helps you turn online reviews into your most powerful marketing tool. We help multi-location brands such as the Tashas Group, Drive Auto Group and The Old Spaghetti Factory turn every review into an opportunity to impress. The platform has four major modules to help businesses grow their brand at every location: Reviews - Automate your review management process, then take it one step further. Start using reviews as fuel to build your brand. Messages - Reviews are just the beginning. Connect all your social media accounts into one unified inbox for all of your direct messages. Feedback - Turn feedbacks into positive reviews. Increase your online ranking by boosting your star rating, so more customers find you. Insights - See what's working and what's not, our analytics let you slice and dice the data any way you like. Have all the data at your fingertips. Get a free trial today at www.localyser.com **Average Rating:** 4.8/5.0 **Total Reviews:** 48 #### How Do G2 Users Rate Localyser? - **Retail:** 8.7/10 (Category avg: 8.4/10) - **E-commerce:** 8.8/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 4.7/10 (Category avg: 10/10) #### Who Is the Company Behind Localyser? - **Seller:** [Digital Interactive Middle East](https://www.g2.com/sellers/digital-interactive-middle-east) - **Year Founded:** 2016 - **HQ Location:** Montreal, CA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03d4ecd625ac6d4659f2a5fdd42e0e2b06c1a6f1ce117bd30625f775aa6ac76e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flocalyser&secure%5Burl_type%5D=linkedin_company_website) 10 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Food & Beverages, Hospitality - **Company Size:** 69% Medium, 17% Small #### What Do G2 Reviewers Say About Localyser? _AI-generated summary from verified user reviews_ ##### Pros - Users find LocaLyser to be **user-friendly and easy to use** , streamlining the management of local listings and reviews. - Users value the **responsive customer support** of Localyser, enhancing their experience while managing local business listings. - Users appreciate the **helpful customer support** of Localyser, enhancing their experience with prompt and efficient assistance. - Users value the **centralized management** of LocaLyser, streamlining access to reviews and improving local business efficiency. - Users appreciate the **intuitive and user-friendly interface** of Localyser, which enhances location-based insights for businesses. ##### Cons - Users feel that the **limited customization** options restrict their ability to tailor reports and analytics effectively. - Users experience **update issues** with Localyser, noting delays in review appearances and a need for better customization. - Users note the **occasional delays** in pulling reviews from platforms, impacting timely responses and analytics customizability. - Users find Localyser **expensive** for smaller businesses, though it saves administrative time and proves its value. - Users face **integration issues** with Localyser, experiencing delays and limited options for niche review site connections. #### What Are Recent G2 Reviews of Localyser? **["Centralizes All Locations and Weekly Feedback in One Place"](https://www.g2.com/survey_responses/localyser-review-12800846)** **Rating:** 4.5/5.0 stars _— Verified User in Restaurants_ [Read full review](https://www.g2.com/survey_responses/localyser-review-12800846) **["My reviews knight in shining armor"](https://www.g2.com/survey_responses/localyser-review-11489549)** **Rating:** 4.5/5.0 stars _— Kim A._ [Read full review](https://www.g2.com/survey_responses/localyser-review-11489549) #### What Are G2 Users Discussing About Localyser? - [What is Localyser used for?](https://www.g2.com/discussions/what-is-localyser-used-for) ### [Videowise](https://www.g2.com/it/products/videowise/reviews) Videowise è la piattaforma di video commerce tutto-in-uno per i marchi di ecommerce che desiderano video acquistabili, shopping dal vivo, visuali di prodotto generate dall'IA e ritaglio video IA in un unico strumento. Costruito per Shopify e vetrine headless, Videowise è fidato da oltre 4.000 marchi come Dr. Squatch, Hot Ones, True Classic, Tibi, Sculpted by Aimee, Skullcandy e Fresh Patch per trasformare il video nel loro canale con il più alto tasso di conversione sul sito. Caratteristiche principali: - Video e Immagini Acquistabili: Crea video interattivi acquistabili, immagini con hotspot e quiz video che permettono ai clienti di completare l'acquisto direttamente dal contenuto. Testa A/B i widget su homepage, PDP, pagine di collezione e checkout per dimostrare l'aumento. Bare Biology ha visto un aumento del 47% nel CVR della homepage dopo il lancio. - Shopping dal Vivo: Organizza spettacoli dal vivo multi-host con prodotti acquistabili, chat in tempo reale, omaggi, flussi RSVP e replay acquistabili istantanei. Tibi ha generato oltre $2,8M in 27 episodi. Andar ha generato $134K in un singolo spettacolo di 3 ore. - AI Studio: Trasforma una singola foto di prodotto in risorse video di qualità da studio senza un servizio fotografico. Quattro modalità di generazione: video spin del prodotto a 180°, video lookbook, immagine-a-video e immagini di prova del prodotto. - Clip: IA che comprende il contesto video e audio e taglia automaticamente contenuti lunghi (replay dal vivo, demo, UGC, interviste) in clip brevi categorizzate pronte per essere pubblicate sul tuo sito e sui social. - Importazione UGC e Contenuti: Carica i tuoi filmati o importa da TikTok, Instagram (post, reel, storie) e YouTube. L'ascolto sociale UGC mette in evidenza ogni menzione del marchio su tutte le piattaforme, con richieste di diritti con un solo clic. - Canali Video: Lancia hub video in stile Netflix, indicizzati SEO per tutorial, contenuti guidati da storie e replay dal vivo on-demand. - Prestazioni Ottimizzate dall'IA: Ogni video e immagine è compresso e consegnato fino a 5 volte più velocemente senza impatto sui Core Web Vitals o SEO. - Integrazioni Native: Shopify, app Shop, Tapcart, email Klaviyo, configurazioni headless e ogni stack ecommerce principale. - Analisi e Test A/B: Traccia il fatturato generato dai video, RPS, AOV, tasso di completamento e coinvolgimento fino ai singoli posizionamenti dei widget, con test divisi integrati su ogni superficie. - Metadati Ottimizzati per SEO: Le risorse video e immagine sono indicizzate con metadati strutturati per guidare il traffico organico dai risultati video di Google. Perché scegliere Videowise? Videowise è ciò a cui i marchi passano dopo che Tolstoy, Firework, Vimeo e LyveCom smettono di tenere il passo. Una piattaforma copre la generazione di contenuti, esperienze acquistabili sul sito, shopping dal vivo e riproposizione video potenziata dall'IA, così il tuo team smette di unire strumenti. Ogni caratteristica viene fornita con test A/B e dati di prestazioni reali, supportati da un team di supporto che ti aiuta a spedire. Trasforma il tuo catalogo prodotti in video su larga scala e la tua vetrina nel canale con il più alto tasso di conversione che possiedi. **Average Rating:** 4.8/5.0 **Total Reviews:** 67 #### How Do G2 Users Rate Videowise? - **Vendita al dettaglio:** 9.4/10 (Category avg: 8.4/10) - **E-commerce:** 9.4/10 (Category avg: 8.5/10) - **Ritiene che the product sia stato un valido partner commerciale?:** 9.5/10 (Category avg: 9.1/10) - **Qual è il ROI stimato della Sua organizzazione su the product (periodo di recupero in mesi)?:** 2.1/10 (Category avg: 10/10) #### Who Is the Company Behind Videowise? - **Venditore:** [Videowise](https://www.g2.com/it/sellers/videowise) - **Sito web dell'azienda:** videowise.com - **Anno di Fondazione:** 2021 - **Sede centrale:** Dover, DE - **Twitter:** @VideoWiseHQ 921 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e9e6f9adbaa143458db718500f087d22746d24618d4612e22c500d42b0daffe7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvideowisehq%2F&secure%5Burl_type%5D=linkedin_company_website) 40 dipendenti su LinkedIn® #### Who Uses This Product? - **Top Industries:** Beni di consumo, Vendita al dettaglio - **Company Size:** 79% Small, 16% Medium #### What Do G2 Reviewers Say About Videowise? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti elogiano il **supporto clienti eccezionale** di Videowise, evidenziando rappresentanti disponibili che forniscono strategie di implementazione efficaci. - Gli utenti apprezzano la **disponibilità del team di Videowise** , notando la loro reattività e supporto collaborativo durante l'installazione e oltre. - Gli utenti trovano Videowise estremamente **facile da usare** , migliorando la loro esperienza sul sito web e garantendo un'integrazione senza problemi. - Gli utenti elogiano Videowise per il suo **tempo di risposta eccezionale** , con i membri del team che sono rapidi e disponibili nel soddisfare le esigenze. - Gli utenti amano le **integrazioni senza soluzione di continuità** di Videowise con le piattaforme di eCommerce, migliorando il coinvolgimento e aumentando le conversioni senza sforzo. ##### Cons - Gli utenti trovano la **curva di apprendimento e la libreria disorganizzata** di Videowise impegnative, soprattutto con le numerose funzionalità disponibili. - Gli utenti trovano il **prezzo proibitivo** , il che può scoraggiare i potenziali clienti dall'utilizzare Videowise. - Gli utenti desiderano più **opzioni di personalizzazione avanzate** in Videowise per allineare meglio l'app con il loro branding. - Gli utenti ritengono che le **funzionalità limitate** di Videowise ostacolino la loro esperienza e che l'organizzazione della libreria video potrebbe migliorare. - Gli utenti trovano Videowise **non intuitivo** , poiché può sembrare macchinoso e difficile visualizzare il contenuto prima di andare in diretta. #### What Are Recent G2 Reviews of Videowise? **["Videowise: Un onboarding stellare e importazioni facili trasformano i video esistenti in valore"](https://www.g2.com/it/survey_responses/videowise-review-13047688)** **Rating:** 5.0/5.0 stars _— Katie C._ [Read full review](https://www.g2.com/it/survey_responses/videowise-review-13047688) **["Hosting Video Eccezionale con Supporto Straordinario"](https://www.g2.com/it/survey_responses/videowise-review-12806417)** **Rating:** 4.0/5.0 stars _— Utente verificato in Cosmetici_ [Read full review](https://www.g2.com/it/survey_responses/videowise-review-12806417) ### [Lipscore](https://www.g2.com/products/lipscore/reviews) Lipscore is a customer feedback and review management platform specifically designed for retail and e-commerce businesses to efficiently collect and display verified product and service reviews. This solution focuses on enhancing trust, boosting conversion rates, and improving search engine visibility through high-volume customer feedback. By ensuring that only verified customers can submit reviews, Lipscore effectively combats fake feedback, aligning with compliance standards such as those set by EU regulations. Targeted primarily at retailers and brands, Lipscore addresses a critical need in the online retail space: the necessity for authentic customer feedback. With the platform's rapid growth, expanding from 25 clients in 2020 to over 1,000 by 2024, it has established itself as a trusted partner for numerous well-known brands, including Kappahl, The Body Shop, and Peak Performance. The platform's reach extends beyond Norway, making significant inroads into markets in Sweden, the UK, Denmark, Finland, the Netherlands, and the US, with an impressive addition of 50+ new clients each month. Key features of Lipscore include its verified-only review system, which guarantees that only genuine customers can leave feedback, thereby fostering a trustworthy environment. This feature is complemented by the platform's ability to collect high volumes of ratings efficiently, providing businesses with a comprehensive overview of customer satisfaction. Notably, Lipscore boasts the highest response rates in the industry, yielding 2-4 times more feedback than competing platforms.The platform integrates seamlessly with most e-commerce solutions, ensuring easy adoption and smooth operation. The advantages of using Lipscore extend beyond just collecting ratings and reviews. By integrating with Google, verified ratings and reviews can be displayed in Google Search and Google Shopping Ads, significantly enhancing SEO and visibility. Additionally, the platform supports multiple languages, automatically translating reviews to help global retailers establish trust in new markets. Businesses benefit from transparent pricing with no hidden costs, ensuring a cost-effective solution that provides high value regardless of size. Importantly, Lipscore allows businesses to retain full ownership of their data, giving them complete control over their reviews and insights. Overall, Lipscore stands out as a robust solution for retail and e-commerce businesses seeking to harness the power of customer feedback. By prioritizing verified reviews and high engagement rates, it empowers brands to build credibility, enhance conversion rates, and make informed business decisions, ultimately driving long-term growth in a competitive online marketplace. **Average Rating:** 4.6/5.0 **Total Reviews:** 85 #### How Do G2 Users Rate Lipscore? - **Retail:** 8.0/10 (Category avg: 8.4/10) - **E-commerce:** 9.1/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 6.0/10 (Category avg: 10/10) #### Who Is the Company Behind Lipscore? - **Seller:** [lipscore.com](https://www.g2.com/sellers/lipscore-com) - **Company Website:** lipscore.com - **Year Founded:** 2014 - **HQ Location:** Oslo, Norway - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9664c5149ec0b30ddea694b1fe4a4ba240004fc857177c139cc49efab80df80b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flipscore%2F&secure%5Burl_type%5D=linkedin_company_website) 42 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Ecommerce Manager - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 76% Small, 17% Medium #### What Do G2 Reviewers Say About Lipscore? _AI-generated summary from verified user reviews_ ##### Pros - Users commend Lipscore for its **quick and helpful customer support** , enhancing their overall experience and relationships. - Users value the **ease of use** of Lipscore, praising its intuitive interface and efficient review collection process. - Users value the **seamless integration with Shopify** , enhancing product-specific reviews and boosting response rates significantly. - Users appreciate the **setup ease** of Lipscore, highlighting its intuitive interface and quick implementation process. - Users praise Lipscore's **helpful and attentive team** , enhancing implementation and ongoing support for a seamless experience. ##### Cons - Users express concerns about the **high cost** of Lipscore relative to their low order volume and ROI uncertainty. - Users find the **limited customization options** of Lipscore frustrating, hindering tailored experiences and brand alignment. - Users find the **interface outdated** , affecting the overall experience and limiting brand customization in email templates. - Users experience **billing issues** and lack of support, feeling overwhelmed by the service demands and high costs. - Users find **difficult navigation** a challenge when sorting reviews and using the export function effectively. #### What Are Recent G2 Reviews of Lipscore? **["Excellent Review Platfom With Great Results"](https://www.g2.com/survey_responses/lipscore-review-10871179)** **Rating:** 5.0/5.0 stars _— Verified User in Consumer Goods_ [Read full review](https://www.g2.com/survey_responses/lipscore-review-10871179) **["Seamless Shopify Integration, Easy Real Reviews"](https://www.g2.com/survey_responses/lipscore-review-12261660)** **Rating:** 4.0/5.0 stars _— Steve B._ [Read full review](https://www.g2.com/survey_responses/lipscore-review-12261660) #### What Are G2 Users Discussing About Lipscore? - [What is Lipscore used for?](https://www.g2.com/discussions/what-is-lipscore-used-for) ### [Reviewbox](https://www.g2.com/products/reviewbox/reviews) We are a software company dedicated to helping manufacturers and brands optimize their digital shelf. With our unified analytics platform, we help you track and monitor your product data across hundreds of retailers, and we provide comprehensive visibility into your e-commerce product presence through four different solutions: Reviewbox (reviews + questions), Pricebox (buybox + price), Searchbox (SEO + organic search), and Copybox (product content). Conversations: Our conversations solution will ensure you never miss an important review again. You’ll gain instant visibility into your reviews and questions across all major retailers. - Global Amazon and Bazaarvoice coverage with text translation - Integrated Q&A submissions on Amazon and most major retailers - Sentiment analysis, topic assignment and other advanced voice-of-customer insights Digital Shelf: We provide a sophisticated solution that consolidates your content, pricing, and search to help optimize your digital shelf and ensure a consistent brand experience. - Visualize trends across all your retailers - Identify price and content issues as they occur in real-time - Set and enforce content guidelines - Track content compliance across your retailers - Track 1P retail status and 3P prices for first-mover analysis - Monitor your paid and organic search rank - Discover and track your competitors **Average Rating:** 4.7/5.0 **Total Reviews:** 28 #### How Do G2 Users Rate Reviewbox? - **E-commerce:** 10.0/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) #### Who Is the Company Behind Reviewbox? - **Seller:** [Reviewbox](https://www.g2.com/sellers/reviewbox) - **Year Founded:** 2016 - **HQ Location:** Knoxville, TN - **Twitter:** @Talkwalker 17,877 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e562190444fb4291923745eaa367fae2b6749466ed5552bec1563fd348c0349&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10614575%2F&secure%5Burl_type%5D=linkedin_company_website) 3 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 68% Medium, 25% Small #### What Are Recent G2 Reviews of Reviewbox? **["Best App for Real Time Customer Feedback"](https://www.g2.com/survey_responses/reviewbox-review-4675433)** **Rating:** 5.0/5.0 stars _— Norma P._ [Read full review](https://www.g2.com/survey_responses/reviewbox-review-4675433) **["Staff reviews and progress monitoring."](https://www.g2.com/survey_responses/reviewbox-review-3465852)** **Rating:** 4.5/5.0 stars _— Verified User in Hospitality_ [Read full review](https://www.g2.com/survey_responses/reviewbox-review-3465852) #### What Are G2 Users Discussing About Reviewbox? - [What is Reviewbox used for?](https://www.g2.com/discussions/what-is-reviewbox-used-for) ### [ResellerRatings](https://www.g2.com/products/resellerratings/reviews) We bring shoppers and merchants together to improve the buying experience. ResellerRatings helps customers find, choose, and advocate for the products and brands they love while providing organizations with the tools to boost discovery, increase conversion, and build social proof. With ResellerRatings Reviews Suite, your brand reaches the world’s largest search engines and all your VoC data comes together to tell a unified customer story. ResellerRatings clients include more than 3,500 companies that have streamlined and advanced their ratings and reviews programs into a competitive business strategy that delivers positive economic impact. **Average Rating:** 4.4/5.0 **Total Reviews:** 80 #### How Do G2 Users Rate ResellerRatings? - **Retail:** 9.7/10 (Category avg: 8.4/10) - **E-commerce:** 9.8/10 (Category avg: 8.5/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) #### Who Is the Company Behind ResellerRatings? - **Seller:** [ResellerRatings](https://www.g2.com/sellers/resellerratings) - **Year Founded:** 1996 - **HQ Location:** Cleveland, Ohio - **Twitter:** @ResellerRatings 683 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=28060d2d422b22eebe7c737f2067e3c7270b141de6cab60975f3918ac58e214b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fresellerratings-com%2F&secure%5Burl_type%5D=linkedin_company_website) 9 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Retail, Health, Wellness and Fitness - **Company Size:** 51% Small, 45% Medium #### What Do G2 Reviewers Say About ResellerRatings? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** of ResellerRatings, appreciating its intuitive filters and straightforward search functionality. - Users appreciate the **trust and transparency** fostered by ResellerRatings, enhancing customer relationships through valuable insights. - Users value the **trust and transparency** fostered by ResellerRatings, enhancing confidence in their buying decisions. - Users value the **reputable customer support** of ResellerRatings, aiding informed buying decisions with genuine reviews and ratings. - Users value the **trust and transparency** fostered by ResellerRatings, enhancing business-customer relationships through real insights. ##### Cons - Users report being frustrated by the **exorbitant price increases** which prompted them to seek alternatives. - Users find some features to be less **user-friendly** , making the experience more challenging for both users and clients. - Users find the **poor interface design** challenging, which complicates usability for clients and customers alike. - Users report a significant **price increase** , with some facing a fourfold hike, prompting them to seek alternatives. - Users find the **slow performance** of ResellerRatings frustrating in a fast-paced digital environment. #### What Are Recent G2 Reviews of ResellerRatings? **["Good Solution To The Problem Of Needing Product and Service Reviews"](https://www.g2.com/survey_responses/resellerratings-review-10767117)** **Rating:** 5.0/5.0 stars _— Sophia R._ [Read full review](https://www.g2.com/survey_responses/resellerratings-review-10767117) **["All in one!"](https://www.g2.com/survey_responses/resellerratings-review-10765050)** **Rating:** 5.0/5.0 stars _— Verified User in Computer Software_ [Read full review](https://www.g2.com/survey_responses/resellerratings-review-10765050) #### What Are G2 Users Discussing About ResellerRatings? - [How do I see reviews on Google Maps?](https://www.g2.com/discussions/how-do-i-see-reviews-on-google-maps) - [How do I review a store?](https://www.g2.com/discussions/how-do-i-review-a-store) - [What is Trustpilot app?](https://www.g2.com/discussions/what-is-trustpilot-app) - [‹ Prev‹ Prev](/categories/review-management-software/mid-market?order=g2_score#product-list) - [1](/categories/review-management-software/mid-market?order=g2_score#product-list) - 2 - Next ›Next › Spotlight Categories [Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp) [Employee Intranet Software](https://www.g2.com/categories/employee-intranet) [Revenue Operations & Intelligence (RO&I) Software](https://www.g2.com/categories/revenue-operations-intelligence-ro-i) [Account-Based Orchestration Platforms](https://www.g2.com/categories/account-based-orchestration-platforms) [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) Similar Categories - [Catalog Management](/categories/catalog-management) - [E-Commerce Platforms](/categories/e-commerce-platforms) - [E-Commerce Tools](/categories/e-commerce-tools) - [E-commerce Fraud Protection](/categories/e-commerce-fraud-protection) - [E-Merchandising](/categories/e-merchandising) - [Multichannel Retail](/categories/multichannel-retail) - [Subscription Management](/categories/subscription-management) - [Age Verification](/categories/age-verification) - [Brand Protection](/categories/brand-protection) - [Conversational Commerce Platforms](/categories/conversational-commerce-platforms) - [Drop Shipping](/categories/drop-shipping) - [E-Commerce Analytics](/categories/e-commerce-analytics) - [E-Commerce Personalization](/categories/e-commerce-personalization) - [E-Commerce Search](/categories/e-commerce-search) - [Live Commerce](/categories/live-commerce) [Browse Review Management Themes](/categories/review-management-software/themes) ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu") SS Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu) Updated Products classified in the overall Review Management category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Review Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Review Management category. In addition to qualifying for inclusion in the Review Management Software category, to qualify for inclusion in the Medium-Sized Business Review Management Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. Show More