Best Retail Management System for Medium-Sized Businesses

    Products classified in the overall Retail Management System category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Retail Management System to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Retail Management System category.

    In addition to qualifying for inclusion in the Retail Management System category, to qualify for inclusion in the Medium-Sized Business Retail Management System category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

    Compare Medium-Sized Business Retail Management System

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    (192)4.3 out of 5
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    Heartland Retail is a cloud POS and Retail Management platform designed by retailers, for retailers. Built with multi-store, multi-channel retailers in mind, the software allows retailers to service every customer the same way, no matter where or how they shop. Heartland Retail provides retailers with better control over sales and profitability by placing actionable real-time data in the hands of every person who needs it, from the C-suite to the store floor. Retailers nationwide use Heartland

    (66)4.5 out of 5
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    LS Retail offers a flexible, highly scalable and powerful POS and ERP software solution, which is specifically designed to manage your whole retail operations easily and efficiently. No matter whether you own 1 store with 1 POS or you run thousands of shops, LS Retail software grows with you. Based on Microsoft Dynamics technology, LS Retail offers a fully integrated retail software system. This means that the POS terminals, back-office and head office all use the same application, giving you t

    (28)3.7 out of 5

    NCR Counterpoint helps retailers manage their business with inventory management, built-in customer loyalty, automated purchasing, and configureable reporting that can be used on any device mobile or PC.

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    Check out the G2 Grid® for the top Retail Management System products. G2 scores products and sellers based on reviews gathered from our user community, as well as data aggregated from online sources and social networks. Together, these scores are mapped on our proprietary G2 Grid®, which you can use to compare products, streamline the buying process, and quickly identify the best products based on the experiences of your peers.
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    Learn More About Retail Management System

    What are Retail Management Systems?

    Retail management systems provide a retailer with a variety of tools, all housed on one platform, to help run their store. By handling the vast majority of store operations, an RMS can streamline day-to-day operations and help small retailers save a huge amount of time. And with all the sales data gathered by the RMS, a store can run more efficiently and devote more time to each customer.

    Since most of a retail management system’s functionality revolves around point of sale, much of the platform’s data is obtained from daily transactions. Inventory management features, for instance, are tied to the POS feature, updating inventory in real time as sales are made. The main advantage of retail management software is the interconnectivity of all the different features, all of which help with the everyday chores associated with running a retail business.

    With a retail management system tool, you can:

    • Manage multiple aspects of your business
    • Keep track of inventory, employees, and finances
    • Analyze different aspects of your business for greater insight
    • Consolidate software solutions into one system

    Who Uses Retail Management Systems?

    RMS is used by retailers and those who would have a need to use POS software to sell goods or services. Retail management systems are useful for both small and large retailers because they package many features into a single package. Small retailers don’t need to purchase multiple systems to run their business, and large retailers can house all their data in one place.

    On a day-to-day basis, RMS technology is used by store employees—often via a POS screen— store managers, and store owners. Retail management systems are designed to be user friendly despite their wide array of functions, so every employee should be able to use it on a daily basis.

    What are the Common Features of Retail Management Systems?

    Inventory management – Inventory management – Inventory management is crucial for all retailers, regardless of whether their store is brick and mortar or online. Retail management systems are capable of tracking inventory in real time as sales are made through the POS feature of the platform. Retail management systems can also help with purchasing new inventory by tracking sales trends, so the business always has hot items in stock and doesn’t over-purchase items that are just sitting on the shelf.

    POS – Retail point of sale features are extremely important for the retail industry. POS is how retailers exchange a customer’s money for their goods or services. POS features are where the most data is gathered, as it is the place where customer data and inventory data collide. Retailers can see which customers are buying which inventory, and that provides information that can help a business grow.

    Loyalty management – The goal of any business is to attract more customers, and for a retail business that includes attracting repeat customers. Loyalty management features can help retailers set up a program that uses incentives to attract repeat business or entice lapsed customers to return. Often this takes the form of point systems (points are accrued by making purchases) or gift vouchers.

    Analytics – Accurate data is important in every industry, including the retail industry. Since retail management systems deal with almost every aspect of a retail business, they can collect data from the various corners of their business and create analytics that provide a clear picture of its performance. With this data and analysis, retailers can make informed decisions based on where they are performing well and where they need to improve.

    Mobile functionality – With more and more technology moving to the mobile sphere, it’s only a matter of time until the retail industry does as well. Many retail management solutions are built to run on mobile devices such as tablets, providing POS functionality anywhere inside a store or outside a store altogether. This is extremely useful for e-commerce businesses who function entirely online. Customers and owners can then conduct business whenever and wherever they choose.

    Marketing – Marketing is a surefire way to get people in the door, so many retail management systems will have some sort of marketing feature. These features may help retailers manage their social media presence or create email campaigns.

    Employee management – Retail businesses often have unique employment needs, particularly around the holiday rush. Employee management features can help retailers schedule their employees’ shifts and create onboarding timelines for new employees who need training. Given the large amount of data collected by the retail management system, business owners and managers can ensure that busy times have enough workers on the floor and slower times don’t have too many.