### Contents - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Remote Monitoring & Management (RMM) Software Resources ##### Articles, Glossary Terms, Discussions, and Reports to expand your knowledge on Remote Monitoring & Management (RMM) Software Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [articles](#resources-articles) from our experts, [feature definitions](#resources-glossary_terms), [discussions](#resources-discussions) from users like you, and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Articles**](#resources-articles) - [**Glossary Terms**](#resources-glossary_terms) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Remote Monitoring & Management (RMM) Software Articles [![What Is Remote Support? How It Helps Solve IT Problems](https://learn.g2.com/hubfs/G2CM_FI201_Learn_Article_Images_-_%5Bremote_collaboration_tools%5D_V1b.png "What Is Remote Support? How It Helps Solve IT Problems")](https://www.g2.com/articles/remote-support) [ ### What Is Remote Support? How It Helps Solve IT Problems ](https://www.g2.com/articles/remote-support) Few things are as frustrating as being just hours away from a deadline and having your technology betray you. [ ![Mara Calvello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mara Calvello") MC ](https://learn.g2.com/author/mara-calvello) by Mara Calvello [![Remote Monitoring and Management (RMM) Software Ranked Based on G2 Reviews](https://learn.g2.com/hubfs/laptop%20and%20monitor%20on%20desk.jpg "Remote Monitoring and Management (RMM) Software Ranked Based on G2 Reviews")](https://www.g2.com/articles/remote-monitoring-and-management-rmm-software-ranked-g2-reviews) [ ### Remote Monitoring and Management (RMM) Software Ranked Based on G2 Reviews ](https://www.g2.com/articles/remote-monitoring-and-management-rmm-software-ranked-g2-reviews) In the age of remote work, the ability to remotely manage a company’s endpoint devices has become essential. This has led to the need for remote monitoring and management (RMM) software. But how does RMM software work to help businesses with their remotely connected IT assets? [ ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin") TL ](https://learn.g2.com/author/tian-lin) by Tian Lin ## Remote Monitoring & Management (RMM) Software Glossary Terms [![Remote Access](https://learn.g2.com/hubfs/Remote%20access.png "Remote Access")](https://www.g2.com/glossary/remote-access-definition) [Remote Access](https://www.g2.com/glossary/remote-access-definition) Remote access lets users connect to and control a computer, device, or network remotely via VPN, RDP, or SSH. Learn how it works and how to secure it. by Anindita Sengupta Explore our Technology Glossary Browse through dozens of terms to better understand the products you purchase and use everyday. [Find new features](https://www.g2.com/glossary) ## Remote Monitoring & Management (RMM) Software Discussions 0 Question on: Syncro [What's the best combined RMM and PSA platform that handles ticketing, invoicing, and remote access?](/discussions/what-s-the-best-combined-rmm-and-psa-platform-that-handles-ticketing-invoicing-and-remote-access) What's the best combined RMM and PSA platform that handles ticketing, invoicing, and remote access? If you're looking for the best combined RMM and PSA platform that handles ticketing, invoicing, and remote access in one system, the platforms below bundle all three natively rather than making you integrate a separate PSA or remote tool. 1. Syncro - A unified RMM and PSA platform where ticketing, invoicing, and remote access run on one platform. Monitoring alerts open tickets automatically, resolved work flows into automated invoicing with QuickBooks and Xero sync, and Splashtop remote access is included in every plan at no extra cost. Per-technician pricing with unlimited endpoints per technician. 2. Atera - Combines RMM, ticketing, and help desk in a single platform with per-technician pricing and unlimited endpoints per technician. Remote access is included in every plan, with Splashtop on the entry tiers and AnyDesk on the higher ones. Includes billing automation and accounting sync with QuickBooks and Xero. 3. SuperOps - A modern unified PSA and RMM platform with ticketing, automated invoicing with QuickBooks and Xero sync, and remote access, on a per-technician model that includes 150 endpoints per technician, with additional endpoint packs sold separately. Answered: Sarah Hoffman on July 29, 2026 [Your answer](/discussions/what-s-the-best-combined-rmm-and-psa-platform-that-handles-ticketing-invoicing-and-remote-access/comments/new?remote=true) 0 Question on: Syncro [What does Syncro do?](/discussions/what-does-syncro-do) What does Syncro do? Syncro is a unified RMM, PSA, and Microsoft 365 management platform for MSPs and IT departments. The platform combines remote monitoring, smart ticketing, automated billing, endpoint management, patching, Microsoft 365 administration, Entra ID identity protection, Cloud Backup, remote access, and scripting in a single product. Answered: Sarah Hoffman on July 23, 2026 [Your answer](/discussions/what-does-syncro-do/comments/new?remote=true) 0 Question on: Syncro [Is per-endpoint or per-seat pricing better for RMM software?](/discussions/is-per-endpoint-or-per-seat-pricing-better-for-rmm-software) Is per-endpoint or per-seat pricing better for RMM software? Per-endpoint pricing charges for each device you manage, so your bill grows with your device count. Per-seat (per-technician) pricing charges per team member with unlimited endpoints, so cost tracks headcount, not devices. Which is better depends on how your team is structured. Per-endpoint can suit organizations with a fixed, low device count. Per-seat tends to be stronger for teams managing many devices per technician or expecting to grow, since costs stay predictable as you add endpoints and clients. Syncro is one example of a per-technician model, so your cost scales with your team, not your devices. The better fit comes down to whether your growth is in devices or people. Answered: Sarah Hoffman on July 22, 2026 [Your answer](/discussions/is-per-endpoint-or-per-seat-pricing-better-for-rmm-software/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/remote-monitoring-management-rmm/resources) - [1](/categories/remote-monitoring-management-rmm/resources) - 2 - [3](/categories/remote-monitoring-management-rmm/resources?discussions_page=3) - [4](/categories/remote-monitoring-management-rmm/resources?discussions_page=4) - [5](/categories/remote-monitoring-management-rmm/resources?discussions_page=5) - [6](/categories/remote-monitoring-management-rmm/resources?discussions_page=6) - … - [34](/categories/remote-monitoring-management-rmm/resources?discussions_page=34) - [35](/categories/remote-monitoring-management-rmm/resources?discussions_page=35) - [Next ›Next ›](/categories/remote-monitoring-management-rmm/resources?discussions_page=3) ## Remote Monitoring & Management (RMM) Software Reports Mid-Market Grid® Report for Remote Monitoring & Management (RMM) Summer 2026 G2 Report: Grid® Report Grid® Report for Remote Monitoring & Management (RMM) Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Remote Monitoring & Management (RMM) Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Remote Monitoring & Management (RMM) Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Remote Monitoring & Management (RMM) Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Remote Monitoring & Management (RMM) Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Remote Monitoring & Management (RMM) Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Remote Monitoring & Management (RMM) Spring 2026 G2 Report: Grid® Report Grid® Report for Remote Monitoring & Management (RMM) Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Remote Monitoring & Management (RMM) Spring 2026 G2 Report: Momentum Grid® Report