# Best Remote Desktop Software - Page 2

## How Many Remote Desktop Software Products Does G2 Track?

**Total Products under this Category:** 137

### Category Stats (Aug 2026)

- **Average Rating:** 4.46/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AweSun Remote Desktop (+3.71%) - Among all products in this category, AweSun Remote Desktop recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Remote Desktop Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 16,200+ Authentic Reviews
- 137+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Remote Desktop Software
 ![G2 Grid® for Remote Desktop Software plotting products by satisfaction and market presence](https://www.g2.com/categories/remote-desktop/grids.png?focus%5B%5D=2397&focus%5B%5D=15890&focus%5B%5D=70792&focus%5B%5D=139592&focus%5B%5D=15101&focus%5B%5D=32592&focus%5B%5D=55794&focus%5B%5D=15097)

Highlighted products: TeamViewer, Zoho Assist, Action1, Microsoft Quick Assist, Chrome Remote Desktop, Splashtop Remote Access, RemotePC, and Remote Desktop Services.

Underlying data: [Grid® JSON](https://www.g2.com/categories/remote-desktop/grids.json?focus%5B%5D=teamviewer&focus%5B%5D=zoho-assist&focus%5B%5D=action1&focus%5B%5D=microsoft-quick-assist&focus%5B%5D=chrome-remote-desktop&focus%5B%5D=splashtop-remote-access&focus%5B%5D=remotepc&focus%5B%5D=remote-desktop-services)

**Sponsored**

### Guardian

Alert Enterprise Guardian is a leading Physical Identity and Access Management (PIAM), Visitor Management, and Identity & Access Management (IAM) platform that unifies physical security, identity governance, and physical access control systems (PACS) into a single, automated solution. Guardian provides a single pane of glass to manage access for employees, contractors, and visitors, helping organizations reduce manual effort, automate workflows, improve compliance, and gain real-time visibility across facilities. 🔐 Physical Identity & Access Management (PIAM) Guardian transforms systems like LenelS2, C•CURE, Honeywell and Genetec into an identity-driven platform with lifecycle automation and governance. By integrating with HR systems (Workday, SAP, Oracle) and IT identity platforms, Guardian enables: Automated provisioning and deprovisioning Real-time access visibility User access reviews (UAR) and compliance reporting (NERC, SOC 2, HIPAA) This replaces fragmented processes with centralized, policy-based access control. 🏢 Enterprise Visitor Management Guardian delivers enterprise-grade visitor management beyond tools like Envoy, connecting visitor workflows directly to PACS and identity systems. Pre-registration, check-in, and badge printing Integration with turnstiles and access systems Real-time visibility into site activity This ensures secure, consistent visitor experiences across locations. 🧠 IAM with Cyber-Physical Convergence Guardian extends IAM solutions like Saviynt, SailPoint and Okta by bridging digital identity and physical access. Identity lifecycle automation (joiner, mover, leaver) Role-based access control (RBAC) Access certifications and audit reporting Organizations gain full control over who has access to what, across IT and physical environments. 🚀 Why Organizations Choose Guardian Guardian combines: End-to-end access automation HR–IT–PACS integration Enterprise visitor management Faster provisioning and reduced manual effort Improved compliance and audit readiness Mobile credentials and AI-driven insights Customers highlight ease of use, scalability, strong integrations, and responsive support. 🏭 Built for Enterprise & Regulated Environments Ideal for: Healthcare, energy, and utilities (NERC) Global enterprises with multiple PACS Financial services, manufacturing, and education Technology, Data Centers, Telecommunication Pharmaceuticals, Life Sciences, Biotech 📈 Key Outcomes Automated access processes Faster onboarding and provisioning Reduced risk (e.g., eliminating orphaned access) Enterprise-wide visibility Improved user experience 🌐 Flexible Deployment & Global Support Deploy Guardian your way—SaaS (US/EU), AWS, Azure, GCP, ServiceNow, or on-premise. Backed by a global services team and 24/7, 365 support with SLA, Guardian ensures success from implementation through operations.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=890&secure%5Bchosen_at%5D=2026-08-13T03%3A33%3A22Z&secure%5Bdisplayable_resource_id%5D=358&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=21372&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=21372&secure%5Bresource_id%5D=890&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fremote-desktop%3FlsVID%3D1718409600012lec6%26page%3D2%26topic%3Dfree-email-templates&secure%5Btoken%5D=fa6733c82a2c183da0af5c24adca23ad0d8d7ae53116ff10f0ae143c154444cb&secure%5Burl%5D=https%3A%2F%2Falertenterprise.com%2Fcontact%2F&secure%5Burl_type%5D=book_demo)

### [Syncro](https://www.g2.com/products/syncro/reviews)

Syncro is a fully integrated RMM and PSA platform for MSPs and IT departments. It combines remote monitoring and management (RMM), professional services automation (PSA), and Microsoft 365 security management in a single system, eliminating the tool sprawl that creates security gaps and slows teams down. RMM Built for MSPs and IT Teams Syncro's RMM delivers unlimited endpoint management with complete visibility across every client environment and internal network from a single console. Automated patch management, real-time alerting, PowerShell scripting, and remote access via Splashtop let technicians identify and resolve issues before users are impacted. Network Discovery detects unmanaged devices on client networks automatically. PSA That Connects Service Delivery Syncro's built-in PSA routes RMM alerts directly into tickets, keeps SLAs on track, and gives technicians a single queue instead of multiple portals. MSPs spend less time on manual coordination and more time on billable work. IT teams gain the same service desk efficiency, integrated ticketing, automated workflows, and invoicing, without the overhead of a standalone PSA tool. Microsoft 365 Security Built In Most RMM tools stop at the physical device. Syncro extends protection into Microsoft 365 with Security Snapshot (instant tenant risk assessment, zero configuration), CIS-aligned security baseline enforcement, Entra ID backup and restoration, and Cloud Backup covering Exchange, OneDrive, SharePoint, Teams, Planner, OneNote, and Entra ID. Security and endpoint management run through the same platform, not separate tools. Available for both MSPs managing multi-tenant environments and IT departments securing a single organization. Native Integrations and Vendor Marketplace Syncro connects to 50+ AV, EDR, and identity protection tools through a unified alert queue. Native integrations include Splashtop (remote access, included at no extra cost), Huntress, QuickBooks, IT Glue, Pax8, Domotz, Hudu, Zapier, and ConnectWise Control. The Syncro Marketplace lets you add best-in-class security, backup, and productivity apps directly to your platform, including Bitdefender, Acronis, Proofpoint, Threatdown, Guardz, Ironscales, Webroot, and Autoelevate. No minimums, no long-term contracts. Browse, activate, and manage vendor costs from a single bill, with direct access to vendor support when you need it. Pricing That Scales With Your Team Syncro uses flat per-technician pricing with no per-device fees. Costs scale with your headcount, not your device count. Whether you run an MSP with hundreds of endpoints or an IT department managing company infrastructure.

**Average Rating:** 4.5/5.0

**Total Reviews:** 536

#### How Do G2 Users Rate Syncro?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Usage Information:** 8.4/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.9/10 (Category avg: 9.1/10)
- **Device Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Syncro?

- **Seller:** [Syncro Technologies Inc.](https://www.g2.com/sellers/syncro-technologies-inc)
- **Company Website:** syncrosecure.com
- **Year Founded:** 2017
- **HQ Location:** Fully remote, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3e40e976a73c48924cb8f8b77b9157604f2844aaff62bdc76b30fd2d0d3fd795&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsyncromsp%2F&secure%5Burl_type%5D=linkedin_company_website)  
111 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 80% Small, 9% Medium

#### What Do G2 Reviewers Say About Syncro?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Syncro, facilitating quick troubleshooting and seamless client communication.
- Users praise Syncro for its **effective ticket management and comprehensive support** , enhancing efficiency and streamlining processes.
- Users find the **initial setup easy** , making Syncro accessible even for first-time users managing complex RMM solutions.
- Users praise the **automation capabilities** of Syncro, enhancing workflow efficiency and streamlining ticket management processes.
- Users value the **seamless integrations** of Syncro, enhancing both internal processes and external partnerships effectively.

##### Cons

- Users express a need for **missing features** like real-time messaging and more Linux distro support in Syncro.
- Users report that **improvement is needed** for Syncro's interface and responsiveness to enhance overall usability.
- Users feel the **feature limitations** of Syncro, particularly in UI, reporting, and Linux support, hinder productivity.
- Users express concerns over **feature limitations** in Syncro, requesting improvements and modern updates to enhance usability.
- Users find that Syncro **lacks essential advanced features** , making management and automation more complex and less efficient.

#### What Are Recent G2 Reviews of Syncro?

**["User-Friendly App that is great for a team in a business"](https://www.g2.com/survey_responses/syncro-review-12059675)**

**Rating:** 5.0/5.0 stars

_— Michael C._

[Read full review](https://www.g2.com/survey_responses/syncro-review-12059675)

**["Seamless Tool Integration and Intuitive Setup"](https://www.g2.com/survey_responses/syncro-review-11175905)**

**Rating:** 5.0/5.0 stars

_— Danilo B._

[Read full review](https://www.g2.com/survey_responses/syncro-review-11175905)

#### What Are G2 Users Discussing About Syncro?

- [What is Syncro used for?](https://www.g2.com/discussions/what-is-syncro-used-for)
- [What is atera RMM?](https://www.g2.com/discussions/syncro-what-is-atera-rmm) - 1 comment
- [What is Synchro 4d?](https://www.g2.com/discussions/what-is-synchro-4d)
- [What is Synchro Pro?](https://www.g2.com/discussions/what-is-synchro-pro) - 1 comment
- [What is Synchro software used for?](https://www.g2.com/discussions/what-is-synchro-software-used-for) - 3 comments

### [SolarWinds DameWare Remote Support](https://www.g2.com/products/solarwinds-dameware-remote-support/reviews)

Dameware® Remote Support is an affordable and easy-to-use remote support software designed to simplify and accelerate remote IT administration tasks for IT admins and support technicians. Dameware Remote Support includes the built-in Dameware Mini Remote Control for gaining remote access to Windows®, Linux®, and Mac® OS X® systems. Dameware is a trusted, award-winning brand used by thousands of organizations worldwide. Key Features: • Remotely control computers both inside and outside the network firewall • Supports remote desktop connection to Windows, Linux, and Mac OS X systems • Remotely manage and troubleshoot Windows computers and Active Directory® (AD) domains • Deliver on-the-go support with remote access from iOS® and Android® devices • Supports Smart Card logon and authentication

**Average Rating:** 4.3/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate SolarWinds DameWare Remote Support?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Usage Information:** 9.1/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.6/10 (Category avg: 9.1/10)
- **Device Management:** 9.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind SolarWinds DameWare Remote Support?

- **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc)
- **Year Founded:** 1999
- **HQ Location:** Austin, TX
- **Twitter:** @solarwinds  
19,570 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1765c38bb6352c68352819e76f659e536738a569e70b5125a52a054a2348dc6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F166039%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,824 employees on LinkedIn®
- **Ownership:** NYSE: SWI

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Education Management
- **Company Size:** 50% Medium, 35% Large

#### What Do G2 Reviewers Say About SolarWinds DameWare Remote Support?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** and features of SolarWinds DameWare Remote Support, making it a great choice.
- Users benefit from the **affordability** of SolarWinds DameWare Remote Support, making it a great choice for enterprises.
- Users value the **automation features** of SolarWinds DameWare Remote Support for their ease and cost-effectiveness.
- Users appreciate the **fast issue resolution** with DameWare, allowing swift support without long wait times.
- Users value the **fast issue resolution** provided by SolarWinds DameWare Remote Support, ensuring quick and efficient fixes.

#### What Are Recent G2 Reviews of SolarWinds DameWare Remote Support?

**["Must Have for your business"](https://www.g2.com/survey_responses/solarwinds-dameware-remote-support-review-4233551)**

**Rating:** 5.0/5.0 stars

_— Jeremy M._

[Read full review](https://www.g2.com/survey_responses/solarwinds-dameware-remote-support-review-4233551)

**["Excellent software to connect remotely to computers"](https://www.g2.com/survey_responses/solarwinds-dameware-remote-support-review-10391700)**

**Rating:** 5.0/5.0 stars

_— Eric B._

[Read full review](https://www.g2.com/survey_responses/solarwinds-dameware-remote-support-review-10391700)

#### What Are G2 Users Discussing About SolarWinds DameWare Remote Support?

- [What is SolarWinds DameWare Mini Remote Control used for?](https://www.g2.com/discussions/what-is-solarwinds-dameware-mini-remote-control-used-for)
- [What is SolarWinds DameWare Remote Everywhere used for?](https://www.g2.com/discussions/what-is-solarwinds-dameware-remote-everywhere-used-for)
- [Is Dameware affected by SolarWinds?](https://www.g2.com/discussions/is-dameware-affected-by-solarwinds)
- [What is SolarWinds Dameware mini remote control?](https://www.g2.com/discussions/solarwinds-dameware-remote-support-what-is-solarwinds-dameware-mini-remote-control)
- [What can Dameware do?](https://www.g2.com/discussions/what-can-dameware-do)

### [Citrix Gateway](https://www.g2.com/products/citrix-gateway/reviews)

Citrix Gateway is a customer-managed solution that can be deployed on premises or on any public cloud, such as AWS, Azure, or Google Cloud Platform.

**Average Rating:** 4.0/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate Citrix Gateway?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Usage Information:** 8.4/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.4/10 (Category avg: 9.1/10)
- **Device Management:** 8.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Citrix Gateway?

- **Seller:** [Citrix](https://www.g2.com/sellers/citrix)
- **Year Founded:** 1989
- **HQ Location:** Fort Lauderdale, FL
- **Twitter:** @citrix  
197,812 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fbacd70afc6a57023f72c289cab21f89d344d36ff14ad8a4f7f08a4b624f4f51&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2641%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,232 employees on LinkedIn®
- **Ownership:** NASDAQ:CTXS

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 55% Large, 38% Medium

#### What Do G2 Reviewers Say About Citrix Gateway?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **easy access** to work applications from any device, enhancing remote work efficiency and security.
- Users value the **security features** of Citrix Gateway, enabling safe access to work applications from any device.

##### Cons

- Users find the **setup complexities** of Citrix Gateway challenging, necessitating specialized knowledge for configuration.

#### What Are Recent G2 Reviews of Citrix Gateway?

**["Secure, Reliable Remote Access That’s Easy to Use"](https://www.g2.com/survey_responses/citrix-gateway-review-7094409)**

**Rating:** 4.5/5.0 stars

_— Mohamed B._

[Read full review](https://www.g2.com/survey_responses/citrix-gateway-review-7094409)

**["secure and easy access"](https://www.g2.com/survey_responses/citrix-gateway-review-11451752)**

**Rating:** 5.0/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/citrix-gateway-review-11451752)

#### What Are G2 Users Discussing About Citrix Gateway?

- [What is Citrix Gateway used for?](https://www.g2.com/discussions/citrix-gateway-what-is-citrix-gateway-used-for)
- [Is Citrix gateway a VPN?](https://www.g2.com/discussions/is-citrix-gateway-a-vpn) - 1 comment
- [How do I access my Citrix gateway?](https://www.g2.com/discussions/how-do-i-access-my-citrix-gateway)
- [What is Citrix gateway service?](https://www.g2.com/discussions/what-is-citrix-gateway-service)
- [What is Citrix gateway used for?](https://www.g2.com/discussions/what-is-citrix-gateway-used-for)

### [GoToMyPC](https://www.g2.com/products/gotomypc/reviews)

GoToMyPC is a VDI tool from Citrix that allows users to remotely access their Mac or PC.

**Average Rating:** 4.3/5.0

**Total Reviews:** 237

#### How Do G2 Users Rate GoToMyPC?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10)
- **Usage Information:** 8.2/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.7/10 (Category avg: 9.1/10)
- **Device Management:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind GoToMyPC?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 70% Small, 23% Medium

#### What Do G2 Reviewers Say About GoToMyPC?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of GoToMyPC, enabling seamless and hassle-free remote access from anywhere.
- Users value the **remote access** of GoToMyPC, enabling seamless work from anywhere and enhancing business flexibility.
- Users appreciate the **easy remote access** of GoToMyPC, enabling convenient connection to offsite computers from anywhere.
- Users value the **fast and easy remote access** of GoToMyPC, enhancing productivity from anywhere at any time.
- Users value the **extreme reliability** of GoToMyPC, enjoying seamless access to their devices without issues.

##### Cons

- Users find the **cost prohibitive** for non-commercial use, despite acknowledging the program's value over time.
- Users feel the **pricing issues** of GoToMyPC make it somewhat costly, despite its convenience from afar.
- Users often face **remote access issues** with GoToMyPC, leading to frustrations and interruptions during critical tasks.
- Users express frustration with the **slow performance** of GoToMyPC, citing lag and clunky functionality during remote sessions.
- Users often face **login issues** , including delays and security steps that complicate access when conducting business.

#### What Are Recent G2 Reviews of GoToMyPC?

**["Excellent Multi-Monitor Remote Support Equipped with Very Reliable Command Prompt Utility"](https://www.g2.com/survey_responses/gotomypc-review-12964862)**

**Rating:** 5.0/5.0 stars

_— Anand C._

[Read full review](https://www.g2.com/survey_responses/gotomypc-review-12964862)

**["Rock-Solid Reliability That Works Anywhere"](https://www.g2.com/survey_responses/gotomypc-review-13173470)**

**Rating:** 5.0/5.0 stars

_— Maris E._

[Read full review](https://www.g2.com/survey_responses/gotomypc-review-13173470)

#### What Are G2 Users Discussing About GoToMyPC?

- [What is GoToMyPC used for?](https://www.g2.com/discussions/what-is-gotomypc-used-for)
- [Is GoToMyPC a VPN?](https://www.g2.com/discussions/is-gotomypc-a-vpn)
- [Which remote desktop software is the best?](https://www.g2.com/discussions/which-remote-desktop-software-is-the-best)
- [What does GoToMyPC cost?](https://www.g2.com/discussions/what-does-gotomypc-cost) - 2 comments
- [How do I use GoToMyPC?](https://www.g2.com/discussions/how-do-i-use-gotomypc)

### [Amazon AppStream 2.0](https://www.g2.com/products/amazon-appstream-2-0/reviews)

Amazon AppStream 2.0 is a fully managed application streaming service. You centrally manage your desktop applications on AppStream 2.0 and securely deliver them to a browser on any computer. You can easily scale to any number of users across the globe without acquiring, provisioning, and operating hardware or infrastructure.

**Average Rating:** 4.1/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Amazon AppStream 2.0?

- **Has the product been a good partner in doing business?:** 7.7/10 (Category avg: 9.0/10)
- **Usage Information:** 8.7/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 7.2/10 (Category avg: 9.1/10)
- **Device Management:** 7.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Amazon AppStream 2.0?

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud  
2,232,483 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website)  
147,094 employees on LinkedIn®
- **Ownership:** NASDAQ: AMZN

#### Who Uses This Product?

- **Company Size:** 47% Large, 27% Small

#### What Do G2 Reviewers Say About Amazon AppStream 2.0?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Amazon AppStream 2.0, allowing for a seamless and efficient experience.
- Users praise the **easy setup** of Amazon AppStream 2.0, enabling a seamless experience from the start.
- Users value the **seamless integrations** of Amazon AppStream 2.0, enhancing their workflows and efficiency effortlessly.

##### Cons

- Users desire more **flexibility in legacy App virtualization** with Amazon AppStream 2.0 for improved performance and adaptability.

#### What Are Recent G2 Reviews of Amazon AppStream 2.0?

**["Appstream 2.0 is a good VDI and App Virtualization solution."](https://www.g2.com/survey_responses/amazon-appstream-2-0-review-11465957)**

**Rating:** 4.5/5.0 stars

_— Ravi S._

[Read full review](https://www.g2.com/survey_responses/amazon-appstream-2-0-review-11465957)

**["Fast, Reliable Cloud Storage You Can Count On"](https://www.g2.com/survey_responses/amazon-appstream-2-0-review-12696470)**

**Rating:** 4.0/5.0 stars

_— Cinthia Alejandra A._

[Read full review](https://www.g2.com/survey_responses/amazon-appstream-2-0-review-12696470)

### [EV Reach](https://www.g2.com/products/ev-reach/reviews)

Provide remote IT support, automate your IT management, network and system admin tasks with the industry's most secure on-premises remote access software EV Reach enables you to seamlessly support all your users and their machines, no matter where, and without the need for a VPN. With EV Reach you have: . Secure access to your users machines no matter where they are . Enterprise-class Remote Control . Active Directory administration and Password management . Behind-the-scenes systems reporting and management . Software and patch distribution . IT workflow automation . Compliance and security management

**Average Rating:** 4.5/5.0

**Total Reviews:** 428

#### How Do G2 Users Rate EV Reach?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Usage Information:** 8.8/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.2/10 (Category avg: 9.1/10)
- **Device Management:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind EV Reach?

- **Seller:** [EasyVista](https://www.g2.com/sellers/easyvista)
- **Year Founded:** 1988
- **HQ Location:** Noisy-le-Grand
- **Twitter:** @EasyVista  
1,283 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f95ddc6ee892e017666c8d9f0801aa2395c19cec40f851e81a3ec8f3f69b0c3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F65515%2F&secure%5Burl_type%5D=linkedin_company_website)  
375 employees on LinkedIn®
- **Ownership:** EPA: ALEZV

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Systems Administrator
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 59% Medium, 31% Large

#### What Do G2 Reviewers Say About EV Reach?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of EV Reach, enabling intuitive navigation and streamlined workflows for all team members.
- Users love the **flexibility of remote access** with EV Reach, allowing efficient troubleshooting and device management.
- Users value the **remote support capabilities** of EV Reach, enabling quick issue resolution and enhanced user satisfaction.
- Users value **seamless remote access** with EV Reach, enhancing troubleshooting speed and overall user satisfaction significantly.
- Users value the **comprehensive feature set** of EV Reach, enhancing productivity and simplifying remote support management.

##### Cons

- Users face **remote access issues** with EV Reach, particularly around setup difficulties and connection reliability.
- Users note the lack of **missing features** in EV Reach, such as patch management and pre-built packages.
- Users face frequent **connection issues** , complicating setup and configuration processes for the EV Reach product.
- Users experience **slow performance** with EV Reach, particularly during peak times, impacting productivity and efficiency.
- Users feel the **feature limitations** of EV Reach hinder usability and flexibility, especially for new users and small teams.

#### What Are Recent G2 Reviews of EV Reach?

**["Amazing Remote Tool"](https://www.g2.com/survey_responses/ev-reach-review-8400091)**

**Rating:** 5.0/5.0 stars

_— Camilo C._

[Read full review](https://www.g2.com/survey_responses/ev-reach-review-8400091)

**["EV Reach is a tool in our IT EUS toolkit"](https://www.g2.com/survey_responses/ev-reach-review-9896365)**

**Rating:** 5.0/5.0 stars

_— SANJEET K._

[Read full review](https://www.g2.com/survey_responses/ev-reach-review-9896365)

### [RealVNC](https://www.g2.com/products/realvnc/reviews)

RealVNC® Connect is the secure remote access solution from RealVNC, the inventors of VNC technology. RealVNC Connect lets you connect to a remote device anywhere in the world to view its desktop in real-time and take control as though sitting in front of it. From enabling remote working, to managing vital systems remotely, to providing IT support for your organization, RealVNC® Connect has the features you need to stay connected. Trusted by IT teams at leading businesses around the world, RealVNC Connect offers affordability, ease of use, and unrivalled security for remote access. For information on our security credentials, visit: https://www.realvnc.com/en/connect/security/

**Average Rating:** 4.7/5.0

**Total Reviews:** 417

#### How Do G2 Users Rate RealVNC?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Usage Information:** 8.8/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.5/10 (Category avg: 9.1/10)
- **Device Management:** 8.9/10 (Category avg: 8.7/10)

#### Who Is the Company Behind RealVNC?

- **Seller:** [RealVNC](https://www.g2.com/sellers/realvnc)
- **Year Founded:** 2002
- **HQ Location:** Cambridge, United Kingdom
- **Twitter:** @RealVNC  
2,207 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f2a51a3a0e22abc4427a3be851fdcb220a70718a77311e5c187180b7dec47272&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1432337%2F&secure%5Burl_type%5D=linkedin_company_website)  
133 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, Owner
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 56% Small, 32% Medium

#### What Do G2 Reviewers Say About RealVNC?

_AI-generated summary from verified user reviews_

##### Pros

- Users find RealVNC **easy to use** , appreciating its seamless connectivity and efficient remote support features.
- Users value the **reliability** of RealVNC, ensuring stable connections and efficient remote support across devices.
- Users appreciate the **cross-platform compatibility** of RealVNC, ensuring seamless remote support across various operating systems.
- Users appreciate the **cross-platform support** of RealVNC, ensuring seamless connectivity across various operating systems.
- Users value the **easy setup** process of RealVNC, enabling quick connections across devices without hassle.

##### Cons

- Users experience **admin access issues** , with slow support and connectivity problems, particularly with satellite connections like Starlink.
- Users report **billing issues** with RealVNC, highlighting poor support and unresponsiveness during recent troubleshooting attempts.
- Users often experience **connection issues** with RealVNC, including outages and difficulties with satellite connections like Starlink.
- Users criticize the **inadequate reporting** and lack of support from RealVNC, feeling abandoned after updates.
- Users are disappointed by the **limited free options** of RealVNC, as the retirement of the Home plan impacts casual use.

#### What Are Recent G2 Reviews of RealVNC?

**["Efficient, Resource-Light Remote Support Tool"](https://www.g2.com/survey_responses/realvnc-review-211136)**

**Rating:** 5.0/5.0 stars

_— Brad C._

[Read full review](https://www.g2.com/survey_responses/realvnc-review-211136)

**["Completely Reliable for Remote Support with Great Session Recording and File Transfer Features"](https://www.g2.com/survey_responses/realvnc-review-12970424)**

**Rating:** 5.0/5.0 stars

_— Vivek K._

[Read full review](https://www.g2.com/survey_responses/realvnc-review-12970424)

#### What Are G2 Users Discussing About RealVNC?

- [What is VNC Connect used for?](https://www.g2.com/discussions/what-is-vnc-connect-used-for)
- [How do I use VNC remote access?](https://www.g2.com/discussions/how-do-i-use-vnc-remote-access)
- [How does VNC Connect work?](https://www.g2.com/discussions/how-does-vnc-connect-work)
- [Is VNC connect free?](https://www.g2.com/discussions/is-vnc-connect-free) - 2 comments
- [What is VNC software used for?](https://www.g2.com/discussions/what-is-vnc-software-used-for) - 1 comment

### [TSplus](https://www.g2.com/products/tsplus/reviews)

TSplus is the ideal alternative to Microsoft RDS and Citrix to web-enable your legacy apps, create SaaS solutions or remotely access your centralized corporate tools and files. TSplus Remote Access offers a reliable and scalable way to web-enable your Windows Applications hosted on premise or in the cloud. TSplus empowers users with instant, intuitive and seamless access to Windows-based applications and desktops, from any browser on any device, including PCs, Macs, smartphones and tablets. Connect from any device, customize your Web Portal, Print anywhere with the Universal Printer, Use the Gateway for larger structures and simply manage your farm of servers, all from one intuitive, modern Admin tool. Add powerful add-ons to keep your remote connections secure and your servers healthy: 2FA, Advanced Security or Server Monitoring.

**Average Rating:** 4.9/5.0

**Total Reviews:** 64

#### How Do G2 Users Rate TSplus?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Usage Information:** 9.0/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.1/10 (Category avg: 9.1/10)
- **Device Management:** 7.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind TSplus?

- **Seller:** [TSplus](https://www.g2.com/sellers/tsplus)
- **Year Founded:** 2005
- **HQ Location:** Lyon, Rhône-Alpes
- **Twitter:** @TSplusSoftware  
151 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7f4e717ce1b75851b7e6fc07247320f5a0e7e0c76d1bc475fe1aa226a5f6d07&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjwts%2F&secure%5Burl_type%5D=linkedin_company_website)  
79 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 73% Small, 21% Medium

#### What Do G2 Reviewers Say About TSplus?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of TSplus, praising its straightforward setup and effortless management capabilities.
- Users find the **setup ease** of TSplus impressive, enabling straightforward installation and configuration for optimal performance.
- Users praise the **responsive customer support** of TSplus, noting its quick assistance and availability for resolving issues.
- Users value the **enhanced security features** of TSplus, including 2FA and centralized management for safer access.
- Users commend TSplus for its **high performance and stability** , enhancing productivity with reliable remote desktop access.

##### Cons

- Users express concerns over the **poor interface design** , suggesting a need for a more modern and intuitive experience.
- Users find **remote access configuration difficult** with TSplus, experiencing server lag and corrupted remote services.
- Users find the **admin portal's design lacking** and experience challenges with software integration, affecting usability.
- Users find the **setup and configuration complex** , especially those who are not very tech-savvy.
- Users wish for **better mobile device support** alongside PC and MAC compatibility, enhancing overall flexibility and usability.

#### What Are Recent G2 Reviews of TSplus?

**["Industry-Leading TSPlus Support and Continuous UI Improvements"](https://www.g2.com/survey_responses/tsplus-review-13216025)**

**Rating:** 5.0/5.0 stars

_— Jeff A._

[Read full review](https://www.g2.com/survey_responses/tsplus-review-13216025)

**["Simple, Efficient, and Easy to Install"](https://www.g2.com/survey_responses/tsplus-review-13186078)**

**Rating:** 5.0/5.0 stars

_— Reuvan L._

[Read full review](https://www.g2.com/survey_responses/tsplus-review-13186078)

#### What Are G2 Users Discussing About TSplus?

- [Is TSplus secure?](https://www.g2.com/discussions/is-tsplus-secure)
- [Is TSplus legal?](https://www.g2.com/discussions/is-tsplus-legal) - 2 comments, 1 upvote
- [What is TS Plus software?](https://www.g2.com/discussions/what-is-ts-plus-software) - 1 comment
- [How does TSplus work?](https://www.g2.com/discussions/how-does-tsplus-work)

### [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews)

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Enforce security policies, application controls, and remote lock/wipe capabilities across iOS, Android, and BYOD environments to minimize data exposure -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician handle repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end.

**Average Rating:** 4.3/5.0

**Total Reviews:** 467

#### How Do G2 Users Rate LogMeIn Resolve?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Usage Information:** 8.5/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.7/10 (Category avg: 9.1/10)
- **Device Management:** 8.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind LogMeIn Resolve?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Company Website:** www.goto.com
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager, IT Director
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 43% Medium, 36% Small

#### What Do G2 Reviewers Say About LogMeIn Resolve?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of LogMeIn Resolve, making remote support seamless across various platforms.
- Users love the **easy remote access** of LogMeIn Resolve, allowing support without user presence on the other end.
- Users appreciate the **easy remote access** for support, enabling efficient assistance without user presence on the other side.
- Users commend the **convenience and efficiency** of LogMeIn Resolve, enhancing their HelpDesk workflows with simple connectivity.
- Users commend the **responsive customer support** of LogMeIn Resolve, enhancing their remote assistance experience.

##### Cons

- Users report **remote access issues** , including connection drops and limitations on printing from remote PCs.
- Users find LogMeIn Resolve **bit pricey** , especially when compared to alternatives, limiting access to features.
- Users report **slow performance** during high load usage and poor internet, affecting video quality and file transfers.
- Users experience **technical issues** on Mac and face challenges with monitoring during high usage and MDM functionality.
- Users experience **connection issues** with LogMeIn Resolve, impacting performance and leading to occasional failures in connecting to PCs.

#### What Are Recent G2 Reviews of LogMeIn Resolve?

**["Centralized IT Solution with Robust Features"](https://www.g2.com/survey_responses/logmein-resolve-review-9611674)**

**Rating:** 4.5/5.0 stars

_— Ruban B._

[Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-9611674)

**["Strong MSP Toolset with Room to Smooth Out Large-Scale Onboarding"](https://www.g2.com/survey_responses/logmein-resolve-review-12873985)**

**Rating:** 4.0/5.0 stars

_— Steve K._

[Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-12873985)

#### What Are G2 Users Discussing About LogMeIn Resolve?

- [How much does LogMeIn Resolve cost?](https://www.g2.com/discussions/how-much-does-logmein-resolve-cost)
- [How do I use LogMeIn Resolve remote?](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) - 1 comment
- [What is LogMeIn Resolve remote support?](https://www.g2.com/discussions/what-is-logmein-resolve-remote-support)
- [Is LogMeIn Resolve legitimate?](https://www.g2.com/discussions/is-logmein-resolve-legitimate) - 3 comments

### [V2 Cloud](https://www.g2.com/products/v2-cloud/reviews)

Desktop virtualization doesn't have to be complicated. V2 Cloud is the all-in-one and fully managed virtual desktop you need. We work closely with Independent Software Vendors, Business owners, Managed Service Providers, IT managers, and many others to grow their businesses with the Cloud. As a fully integrated Desktop-as-a-Service solution (DaaS), we focus on speed and simplicity, so you can work faster from anywhere. You can also use V2 Cloud to publish any Windows applications and use them as a Software as a Service (SaaS). Benefit also from the GPU-enhanced VDI to run demanding applications. Delegate your IT resilience and cybersecurity tasks to the V2 Cloud team and enjoy business continuity. Let our support team get rid of your worries—use your cloud computer safely, quickly, and economically. We support you by email, live chat, and phone. Try V2 Cloud and say hello to the all-in-one cloud desktop!

**Average Rating:** 4.7/5.0

**Total Reviews:** 239

#### How Do G2 Users Rate V2 Cloud?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Usage Information:** 8.8/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 8.9/10 (Category avg: 9.1/10)
- **Device Management:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind V2 Cloud?

- **Seller:** [V2 Cloud Solutions](https://www.g2.com/sellers/v2-cloud-solutions)
- **Company Website:** v2cloud.com
- **Year Founded:** 2012
- **HQ Location:** Montreal, CA
- **Twitter:** @v2cloudWaas  
613 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a9ee58e0a336dbe4ff2cff9e1175e9f0cfd664aa947d56d5a0f2db79396eb6d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9428521%2F&secure%5Burl_type%5D=linkedin_company_website)  
57 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Accounting, Information Technology and Services
- **Company Size:** 84% Small, 12% Medium

#### What Do G2 Reviewers Say About V2 Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of V2 Cloud, enjoying a straightforward, reliable experience for daily tasks.
- Users appreciate the **easy setup** of V2 Cloud, enabling quick implementation and streamlined remote access for teams.
- Users appreciate the **very helpful customer service** of V2 Cloud, consistently providing quick and effective assistance when needed.
- Users highlight the **affordability** of V2 Cloud, finding it a cost-effective solution for enhancing computing power.
- Users praise the **easy deployment** of V2 Cloud, quickly setting up VMs on any platform with an internet connection.

##### Cons

- Users often experience **slow performance** with V2 Cloud, leading to frustration and the need for costly upgrades.
- Users express concerns over **pricing issues** , noting rapid increases and misaligned pricing with client needs.
- Users find V2 Cloud **expensive** to upgrade, affecting their experience despite acknowledging the pricing isn't the worst.
- Users face **remote access issues** due to limited storage and maintenance modes that hinder usability.
- Users suggest that **advanced admin controls** are needed for larger setups, though it doesn't hinder usability significantly.

#### What Are Recent G2 Reviews of V2 Cloud?

**["Easy Virtualization with Stellar Support. Great for multi-user access."](https://www.g2.com/survey_responses/v2-cloud-review-12776484)**

**Rating:** 5.0/5.0 stars

_— Derrick D._

[Read full review](https://www.g2.com/survey_responses/v2-cloud-review-12776484)

**["Responsive Support and an Easy-to-Manage Dashboard"](https://www.g2.com/survey_responses/v2-cloud-review-13194130)**

**Rating:** 4.5/5.0 stars

_— Lee V._

[Read full review](https://www.g2.com/survey_responses/v2-cloud-review-13194130)

#### What Are G2 Users Discussing About V2 Cloud?

- [What is V2 Cloud used for?](https://www.g2.com/discussions/what-is-v2-cloud-used-for) - 1 comment, 1 upvote

### [LogMeIn Rescue](https://www.g2.com/products/logmein-rescue/reviews)

LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience. Rescue is used by small help desks and the world's largest global enterprises alike, including organizations in regulated industries such as finance, healthcare, and the public sector. Whether supporting internal IT or external customer-facing teams, Rescue adapts to your environment, your workflows, and your scale. Key capabilities include: -Enterprise-grade security: 40+ granular permissions and controls, session audit logs, IP and device-based access restrictions, SSO/AD Sync, and data storage policies — purpose-built for compliance and governance requirements. -Fast, reliable connections: Sessions connect in ~20 seconds or less, backed by 99.99% uptime, 5B+ remote sessions, and 20+ years of proven enterprise performance. -Flexible support options: 12+ connection methods including PIN code, calling card, web link, and live chat — minimizing user friction across platforms and devices. -Practical AI: AI-powered diagnostics, session summaries, script building, and error analysis help technicians resolve issues faster and document more consistently. -Smart integrations: Pre-built connectors for ServiceNow, Nexthink, Salesforce and more, plus robust APIs that align Rescue with the tools and workflows where support already lives. -Multi-platform support: Support devices across Windows, Mac, iOS, Android, Linux and Chromebook. Rescue is trusted by support teams that need a solution that is secure by design, operationally dependable, and ready to evolve with the demands of AI-driven enterprise support.

**Average Rating:** 4.6/5.0

**Total Reviews:** 197

#### How Do G2 Users Rate LogMeIn Rescue?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Usage Information:** 9.0/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.4/10 (Category avg: 9.1/10)
- **Device Management:** 9.3/10 (Category avg: 8.7/10)

#### Who Is the Company Behind LogMeIn Rescue?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Company Website:** www.goto.com
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 38% Medium, 34% Small

#### What Do G2 Reviewers Say About LogMeIn Rescue?

_AI-generated summary from verified user reviews_

##### Pros

- Users find LogMeIn Rescue's **ease of use** invaluable for remote problem solving and client issue recording.
- Users value the **simple and effective remote access** of LogMeIn Rescue, making IT support easier and more efficient.
- Users value the **simple and effective remote assistance** provided by LogMeIn Rescue for hassle-free troubleshooting.
- Users appreciate the **remote control feature** of LogMeIn Rescue, enabling effective problem-solving from anywhere.
- Users value the **effective customer support** of LogMeIn Rescue, facilitating quick issue resolution through remote control access.

##### Cons

- Users find LogMeIn Rescue **too expensive** for its offerings, suggesting better value in other remote software options.
- Users feel LogMeIn Rescue has **feature limitations** for its price, especially compared to other remote software options.
- Users feel LogMeIn Rescue offers **limited features** for the price, lacking comprehensive tools compared to competitors.
- Users report **ticketing issues** , citing unhelpful support and difficulties managing accounts across multiple portals.
- Users often face **application crashes and poor support** , complicating account management across multiple platforms.

#### What Are Recent G2 Reviews of LogMeIn Rescue?

**["Easy to Use with Seamless Connection and Great Screen Sharing Features"](https://www.g2.com/survey_responses/logmein-rescue-review-12937006)**

**Rating:** 5.0/5.0 stars

_— MOBOLAJI O._

[Read full review](https://www.g2.com/survey_responses/logmein-rescue-review-12937006)

**["Effortless Remote Support with Stellar Security"](https://www.g2.com/survey_responses/logmein-rescue-review-12760322)**

**Rating:** 4.5/5.0 stars

_— Reena S._

[Read full review](https://www.g2.com/survey_responses/logmein-rescue-review-12760322)

#### What Are G2 Users Discussing About LogMeIn Rescue?

- [What is Rescue used for?](https://www.g2.com/discussions/what-is-rescue-used-for)

### [SetMe](https://www.g2.com/products/setme/reviews)

Built for IT pros, SetMe delivers fast, secure remote access with unlimited sessions and unattended devices for one flat rate. It supports Windows and macOS, with end-to-end encrypted sessions and file transfers. Delivers near-zero lag and stays connected through sign-outs, restarts, and shutdowns. Whether you're providing ad-hoc support, maintaining headless servers, or accessing your own systems on the go, SetMe offers stable performance and simple setup.

**Average Rating:** 4.7/5.0

**Total Reviews:** 34

#### How Do G2 Users Rate SetMe?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Usage Information:** 7.8/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.9/10 (Category avg: 9.1/10)

#### Who Is the Company Behind SetMe?

- **Seller:** [Techinline](https://www.g2.com/sellers/techinline)
- **Company Website:** www.techinline.com
- **Year Founded:** 2007
- **HQ Location:** Toronto
- **Twitter:** @techinline  
730 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1151118958d502c5451619542b164f0a473fe51d74185ab819e0620d1bd6638d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3743785%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer & Network Security, Information Technology and Services
- **Company Size:** 77% Small, 20% Medium

#### What Do G2 Reviewers Say About SetMe?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of SetMe, highlighting its simple setup and efficient remote support capabilities.
- Users love the **fast connection speed** of SetMe, enabling seamless remote access and efficient support across devices.
- Users love the **easy access** features of SetMe, enabling seamless remote support across multiple platforms.
- Users praise the **easy setup** of SetMe, enabling quick connections and seamless remote support for both PCs and Macs.
- Users highlight the **effortless file transfer** capability of SetMe, making remote support seamless and efficient.

##### Cons

- Users experience **remote access issues** with crashes on AMD drivers, impacting efficiency and connection reliability.
- Users report frequent **update issues** that hinder fast remote access, especially during busy periods with clients.
- Users face **limited compatibility** issues, particularly with iOS, Chromebook, and Linux support, hindering connectivity and functionality.
- Users experience **remote control issues** with SetMe, particularly with screen sharing, updates, and user notifications.
- Users experience **session issues** with SetMe, particularly related to delays and multiple launches during remote assistance.

#### What Are Recent G2 Reviews of SetMe?

**["Makes Remote Support Easier"](https://www.g2.com/survey_responses/setme-review-13112376)**

**Rating:** 5.0/5.0 stars

_— Erik H._

[Read full review](https://www.g2.com/survey_responses/setme-review-13112376)

**["Reasonable price without compromising features or performance"](https://www.g2.com/survey_responses/setme-review-13179771)**

**Rating:** 4.5/5.0 stars

_— Gerry C._

[Read full review](https://www.g2.com/survey_responses/setme-review-13179771)

### [BlackBerry UEM](https://www.g2.com/products/blackberry-uem/reviews)

BlackBerry UEM is a suite of solutions that all rely on the same foundation of security to secure the digital workplace. It keeps employees productive on any device, anywhere, while allowing your security team to manage diverse devices, ensure data security, support remote work, and reduce operational costs. Gain comprehensive control, enhance security, and streamline your IT operations.

**Average Rating:** 3.8/5.0

**Total Reviews:** 363

#### How Do G2 Users Rate BlackBerry UEM?

- **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 9.0/10)

#### Who Is the Company Behind BlackBerry UEM?

- **Seller:** [BlackBerry](https://www.g2.com/sellers/blackberry)
- **Year Founded:** 1984
- **HQ Location:** Waterloo, Ontario
- **Twitter:** @BlackBerry  
2,766,747 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27a30601d9614d8b83c19447fe3253776c7d3f7a7ff0b36390b8af94e25a7387&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2828%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,000 employees on LinkedIn®
- **Ownership:** NYSE:BB

#### Who Uses This Product?

- **Who Uses This:** Consultant
- **Top Industries:** Financial Services, Information Technology and Services
- **Company Size:** 55% Large, 27% Small

#### What Do G2 Reviewers Say About BlackBerry UEM?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **strong security features** of BlackBerry UEM, ensuring confidentiality and precise control over file permissions.
- Users find BlackBerry UEM to be **easy to use** , benefiting from its intuitive layout and streamlined communication tools.
- Users value the **impressively strong security features** of BlackBerry UEM, ensuring data confidentiality and control over access.
- Users commend the **impressive reliability** of BlackBerry UEM, highlighting its strong security features and data protection.
- Users commend the **impressively strong security features** of BlackBerry UEM, ensuring data confidentiality and robust access control.

##### Cons

- Users find the **learning curve steep** for BlackBerry UEM, particularly those unfamiliar with advanced security features.
- Users find the **complex features** of BlackBerry UEM challenging, especially those unfamiliar with advanced security options.
- Users find the **design and setup complexity** of BlackBerry UEM challenging, discouraging those seeking simpler solutions.
- Users find the **complex setup** of BlackBerry UEM challenging, especially those unfamiliar with advanced security features.
- Users find the **limited app selection** for BlackBerry UEM a significant challenge, impacting overall usability and experience.

#### What Are Recent G2 Reviews of BlackBerry UEM?

**["My Review For Blackberry Workspace"](https://www.g2.com/survey_responses/blackberry-uem-review-8628791)**

**Rating:** 4.0/5.0 stars

_— Nitin Y._

[Read full review](https://www.g2.com/survey_responses/blackberry-uem-review-8628791)

**["Easily usable and diverse platform"](https://www.g2.com/survey_responses/blackberry-uem-review-9544132)**

**Rating:** 4.5/5.0 stars

_— Komal t._

[Read full review](https://www.g2.com/survey_responses/blackberry-uem-review-9544132)

#### What Are G2 Users Discussing About BlackBerry UEM?

- [What is BlackBerry Workspaces used for?](https://www.g2.com/discussions/what-is-blackberry-workspaces-used-for)
- [What is BlackBerry Work used for?](https://www.g2.com/discussions/what-is-blackberry-work-used-for)
- [What is BlackBerry UEM used for?](https://www.g2.com/discussions/what-is-blackberry-uem-used-for)
- [What is BlackBerry Edit used for?](https://www.g2.com/discussions/what-is-blackberry-edit-used-for)
- [What is BlackBerry Spark Communications Services used for?](https://www.g2.com/discussions/what-is-blackberry-spark-communications-services-used-for)

### [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews)

Devolutions Remote Desktop Manager (RDM) is a remote connection management solution that helps IT professionals centralize, organize, and secure their remote connections, credentials, and access tools from a single platform. It belongs to the remote connection management and remote desktop software category and is built for system administrators, IT teams, managed service providers, and other technical users who manage many systems, protocols, and credentials across distributed environments. Rather than maintaining separate tools for each protocol, users consolidate connections such as RDP, VPN, SSH, VNC, and many third-party technologies into one organized interface. RDM stores the credentials associated with those connections, applies access controls, and can integrate with a shared data source — Devolutions Cloud or Devolutions Server — so that teams work from a common, governed set of connections and secrets. A free edition is available for individual users, while team editions add shared vaults, role-based permissions, and centralized management. Common use cases include launching and managing remote sessions across servers and devices, centralizing credentials so they are not stored in scattered locations, delegating access to colleagues without exposing underlying passwords, and meeting audit and compliance requirements through logging and role-based control. Key features and benefits include: - Centralized management of a wide range of remote connection types and protocols (RDP, VPN, SSH, VNC, and many others) in one interface - Integrated credential and password storage, with the option to connect to a shared Devolutions workspace for team-wide governance - Role-based access control that lets administrators grant connection access without revealing the associated credentials - Active Directory synchronization and automation features that reduce manual connection management - A free edition for independent IT users, with paid team editions for shared, governed environments Organizations adopt Remote Desktop Manager to reduce the operational overhead of managing many systems, to consolidate fragmented connection and credential tools, and to apply consistent security and access policies across their infrastructure. It is commonly used in IT operations, help desks, and managed service environments where technicians need fast, controlled access to a large and varied set of remote endpoints.

**Average Rating:** 4.7/5.0

**Total Reviews:** 195

#### How Do G2 Users Rate Devolutions Remote Desktop Manager?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Usage Information:** 9.0/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.5/10 (Category avg: 9.1/10)
- **Device Management:** 8.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Devolutions Remote Desktop Manager?

- **Seller:** [Devolutions](https://www.g2.com/sellers/devolutions)
- **Year Founded:** 2010
- **HQ Location:** Lavaltrie, Quebec
- **Twitter:** @DevolutionsInc  
1,249 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f34a7b9637534edd603ca7fc23692b1d1b653b54a2edac5442786d98b34856b2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1533251%2F&secure%5Burl_type%5D=linkedin_company_website)  
236 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 42% Small, 41% Medium

#### What Do G2 Reviewers Say About Devolutions Remote Desktop Manager?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **mobile compatibility** of RDM, enabling seamless access to remote management anytime, anywhere.
- Users value the **seamless password management** in RDM, allowing effortless access to credentials from anywhere.
- Users appreciate the **remote access capabilities** of Devolutions Remote Desktop Manager, enabling secure and efficient connection management.
- Users appreciate the **cross-platform support** of RDM, allowing seamless access across all devices and operating systems.
- Users commend the **exceptional customer support** of Devolutions Remote Desktop Manager, enhancing their overall experience and satisfaction.

##### Cons

- Users experience frustratingly **slow loading times** when starting Devolutions Remote Desktop Manager for the first time.
- Users face **integration difficulties** with Devolutions Remote Desktop Manager, requiring significant time to learn and utilize effectively.
- Users find the **learning curve steep** due to many functions and a lack of inline help or instructions.
- Users feel that **pricing issues** hinder access to Devolutions Remote Desktop Manager's solutions, calling for more flexibility.
- Users often find the **slow performance** of Devolutions Remote Desktop Manager frustrating, especially during initial loading times.

#### What Are Recent G2 Reviews of Devolutions Remote Desktop Manager?

**["Centralized Access, Effortless Server Management"](https://www.g2.com/survey_responses/devolutions-remote-desktop-manager-review-12620995)**

**Rating:** 5.0/5.0 stars

_— Brad M._

[Read full review](https://www.g2.com/survey_responses/devolutions-remote-desktop-manager-review-12620995)

**["Must have tool"](https://www.g2.com/survey_responses/devolutions-remote-desktop-manager-review-9354274)**

**Rating:** 5.0/5.0 stars

_— Francois F._

[Read full review](https://www.g2.com/survey_responses/devolutions-remote-desktop-manager-review-9354274)

#### What Are G2 Users Discussing About Devolutions Remote Desktop Manager?

- [What is Devolutions Remote Desktop Manager used for?](https://www.g2.com/discussions/what-is-devolutions-remote-desktop-manager-used-for)
- [How do I manage multiple remote desktop connections?](https://www.g2.com/discussions/how-do-i-manage-multiple-remote-desktop-connections)
- [Is Remote Desktop Manager free?](https://www.g2.com/discussions/is-remote-desktop-manager-free) - 1 comment
- [What is devolutions Remote Desktop Manager?](https://www.g2.com/discussions/what-is-devolutions-remote-desktop-manager) - 3 comments
- [Is devolutions Remote Desktop Manager safe?](https://www.g2.com/discussions/is-devolutions-remote-desktop-manager-safe)

### [LogMeIn Pro](https://www.g2.com/products/goto-logmein-pro/reviews)

Maintain Day-to-day Operations with the Most Reliable Remote Access Tool. Ensure peace of mind, flexibility, and productivity from anywhere with Pro.

**Average Rating:** 4.4/5.0

**Total Reviews:** 83

#### How Do G2 Users Rate LogMeIn Pro?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Usage Information:** 8.5/10 (Category avg: 8.7/10)
- **Remote Access/Control:** 9.1/10 (Category avg: 9.1/10)
- **Device Management:** 8.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind LogMeIn Pro?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Accounting, Construction
- **Company Size:** 73% Small, 24% Medium

#### What Are Recent G2 Reviews of LogMeIn Pro?

**["Small business approved"](https://www.g2.com/survey_responses/logmein-pro-review-6992450)**

**Rating:** 5.0/5.0 stars

_— Tanya T._

[Read full review](https://www.g2.com/survey_responses/logmein-pro-review-6992450)

**["LinkedIn Pro"](https://www.g2.com/survey_responses/logmein-pro-review-7663576)**

**Rating:** 5.0/5.0 stars

_— Verified User in Accounting_

[Read full review](https://www.g2.com/survey_responses/logmein-pro-review-7663576)

#### What Are G2 Users Discussing About LogMeIn Pro?

- [What is your primary use case for Pro, and how has it enhanced your professional productivity?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-pro-and-how-has-it-enhanced-your-professional-productivity)
- [What is Pro used for?](https://www.g2.com/discussions/what-is-pro-used-for)
- [How do I use LogMeIn pro?](https://www.g2.com/discussions/how-do-i-use-logmein-pro)
- [How much does LogMeIn pro cost?](https://www.g2.com/discussions/how-much-does-logmein-pro-cost)
- [How secure is LogMeIn pro?](https://www.g2.com/discussions/how-secure-is-logmein-pro) - 1 comment

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[Browse Remote Desktop Themes](/categories/remote-desktop/themes)

 ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin")
TL

Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin)

Updated April 9, 2026

Remote desktop software enables users to seamlessly connect to and control a computer in another location via an internal network or the internet, displaying the remote screen in real time and giving the user full keyboard and mouse control, supporting remote work, IT troubleshooting, and product demonstrations.

### Core Capabilities of Remote Desktop Software

To qualify for inclusion in the Remote Desktop category, a product must:

- Display the remote computer screen on your own screen in real time
- Use your own keyboard and mouse to control the remote screen
- Allow complete access to and control over the remote desktop
- Allow connection either via an internal network or IP address
- Support differing operating systems

### Common Use Cases for Remote Desktop Software

IT professionals, support technicians, and remote employees use [remote desktop software](https://learn.g2.com/best-remote-desktop-software) to access and manage computers from any location. Common use cases include:

- Enabling remote employees to securely access corporate networks and servers from BYOD devices
- Allowing IT teams to troubleshoot and configure employee devices without requiring physical presence
- Supporting sales teams and user specialists in guiding clients through complex processes or product demonstrations remotely

### How Remote Desktop Software Differs from Other Tools

Remote desktop software offers full remote control of another computer, distinguishing it from [screen sharing software](https://www.g2.com/categories/screen-sharing), which allows users to share their screens for presentations or web conferencing without granting control. It also differs from [screen and video capture software](https://www.g2.com/categories/screen-and-video-capture), which records desktop activity for asynchronous sharing rather than providing live remote access. Remote desktop solutions deploy encryption, two-factor authentication, and other security measures to ensure secure data transmission during remote sessions.

### Insights from G2 on Remote Desktop Software

Based on category trends on G2, connection reliability and cross-platform OS support as standout features. Reduced need for in-person technical support and faster issue resolution as primary outcomes of adoption.

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