# Best Push Notification Software *By [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)* Push notification software helps businesses send messages directly to a customer’s computer or mobile device. Push notifications provide consumers with important alerts or updates and are intended to drive consumers back to a company’s app or website. These solutions are typically used by marketing teams that need to send a specific call to action, which can be crafted within the notification service and sent directly to a consumer’s device via mobile application, desktop application, or web browser. While some solutions offer features for sending push notifications through both apps and web browsers, other products focus only on one type of push notification. Push notification software allows for the complete customization of a message’s images and text directly within the platform. These tools should also offer detailed analytics, enabling a business to monitor data such as the delivery rates and click-through rates of its messages. Push notification software solutions may exist as a feature within [mobile marketing software](https://www.g2.com/categories/mobile-marketing) or include features of [A/B testing software](https://www.g2.com/categories/a-b-testing) so that users may test the results of sending customers different messages. To qualify for inclusion in the Push Notification category, a product must: - Allow users to send targeted messages directly to consumers via mobile application, desktop application, or web browser - Provide capabilities for targeting messages based on previous user engagement - Measure campaign performance by offering analytics for metrics such as delivery success, click-through rates, and conversions ## Top Push Notification Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Braze](https://www.g2.com/products/braze/reviews) | 4.5/5.0 (1,662 reviews) | Behavior-triggered push orchestration across omnichannel journeys | "[Smooth sailing](https://www.g2.com/survey_responses/braze-review-8154150)" | | 2 | [OneSignal](https://www.g2.com/products/onesignal/reviews) | 4.7/5.0 (1,195 reviews) | Cross-platform push delivery with zero-infrastructure setup | "[Very nice](https://www.g2.com/survey_responses/onesignal-review-12977679)" | | 3 | [indigitall](https://www.g2.com/products/indigitall/reviews) | 4.8/5.0 (430 reviews) | Behavior-triggered push across omnichannel customer journeys | "[Intuitive, effective, and fast](https://www.g2.com/survey_responses/indigitall-review-13072568)" | | 4 | [CleverTap](https://www.g2.com/products/clevertap/reviews) | 4.6/5.0 (642 reviews) | Behavioral-trigger push inside omnichannel lifecycle journeys | "[Multichannel Engagement & Powerful Journeys and Segmentation with Agentic AI](https://www.g2.com/survey_responses/clevertap-review-12504629)" | | 5 | [Customer.io](https://www.g2.com/products/customer-io/reviews) | 4.4/5.0 (829 reviews) | Behavior-triggered push inside cross-channel lifecycle workflows | "[Powerful Automation with Excellent Personalization Capabilities](https://www.g2.com/survey_responses/customer-io-review-12798023)" | | 6 | [WebEngage](https://www.g2.com/products/webengage/reviews) | 4.5/5.0 (754 reviews) | Behavior-triggered omnichannel push with journey automation | "[WebEngage’s Strong Focus on Customer Retention and Engagement](https://www.g2.com/survey_responses/webengage-review-12980908)" | | 7 | [ContactPigeon](https://www.g2.com/products/contactpigeon/reviews) | 4.9/5.0 (286 reviews) | Behavioral push automation across eCommerce lifecycle channels | "[Step-by-Step Strategy Boost With Powerful Automations and Customizable Pop-Ups](https://www.g2.com/survey_responses/contactpigeon-review-13002738)" | | 8 | [Evam](https://www.g2.com/products/evam/reviews) | 4.8/5.0 (223 reviews) | Event-triggered push within real-time customer journeys | "[EVAM Makes Customer Communication Efficient and Personal](https://www.g2.com/survey_responses/evam-review-12977000)" | | 9 | [MoEngage](https://www.g2.com/products/moengage/reviews) | 4.5/5.0 (509 reviews) | Behavior-triggered push with RFM-segmented targeting | "[MoEngage Turns Raw Event Data into Actionable, Visual Campaign Journeys](https://www.g2.com/survey_responses/moengage-review-12502802)" | | 10 | [Netcore Customer Engagement Platform](https://www.g2.com/products/netcore-customer-engagement-platform/reviews) | 4.5/5.0 (564 reviews) | Behavior-triggered push with omnichannel journey orchestration | "[Netcore Delivers Speed to Value with Seamless, Powerful Omnichannel Journeys](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-12828108)" | --- ## What Are the Most Common Questions About Push Notification Software? *AI-generated · Last updated: May 26, 2026* ### Which tool supports A/B testing for push notifications? Based on G2 reviews, several products in the push notification software category support testing and optimization for push campaigns. According to verified users, Braze is frequently mentioned for A/B testing within canvases and experiment paths for push notifications and emails, helping teams compare variants inside broader customer journeys. G2 reviewers mention Customer.io and WebEngage as useful for building and iterating on multi-step messaging workflows, while CleverTap users also describe optimizing campaigns with analytics and journey tools. Review feedback across these products emphasizes experimentation, segmentation, and timing adjustments rather than one-off sends, which is especially helpful for teams refining retention and lifecycle messaging. ### Which solution supports multi-platform push notification delivery? Based on G2 reviews, OneSignal is a strong fit for multi-platform push notification delivery. According to verified users, OneSignal is used across web, iOS, and Android from one unified platform, with reviewers calling out straightforward API documentation, quick setup, and consistent delivery. G2 reviewers mention that it helps consolidate push, email, and SMS in one place, which reduces the need to manage separate notification systems. Reviews also highlight that teams use it to simplify cross-platform communication and audience segmentation while avoiding custom infrastructure work. For buyers prioritizing broad platform coverage and ease of deployment, the review data points most clearly to OneSignal for this use case. ### What is the best push notification tool for mobile apps? Based on G2 reviews, OneSignal stands out for mobile app push notification use cases because reviewers consistently highlight easy SDK and API setup, reliable delivery, and support for both Android and iOS. According to verified users, it helps teams launch campaigns quickly, manage segmentation, and handle app communication without building push infrastructure themselves. G2 reviewers mention use cases such as app retention, re-engagement, instant communication, and cross-platform message delivery from one dashboard. Reviews also note that the interface is intuitive enough for non-technical teams while still being useful for developers integrating notifications into apps. That combination makes it especially compelling for mobile-first teams evaluating push notification software. **Here are some of the top-rated products on G2:** - [OneSignal](https://www.g2.com/products/onesignal) – used for Android, iOS, web, and cross-platform push campaigns with quick setup and readable API documentation - [Braze](https://www.g2.com/products/braze) – helps mobile and app teams build personalized journeys using push, in-app, and multi-channel orchestration - [CleverTap](https://www.g2.com/products/clevertap) – supports app engagement with real-time tracking, segmentation, and push campaigns tied to user behavior ### What is the top-rated push notification platform for enterprises? Based on G2 reviews, Braze is frequently described as a strong enterprise-ready platform for push notifications and broader customer engagement. According to verified users, it supports complex journeys, large-scale messaging, real-time data triggers, and orchestration across push, email, SMS, and in-app channels. G2 reviewers mention that it works well for teams managing sophisticated lifecycle campaigns, detailed segmentation, and high-volume communication across multiple products or business units. Reviews also point to strong training resources, onboarding support, and flexibility for tailored use cases, though some users note analytics and pricing complexity. For enterprise buyers focused on scale, orchestration, and operational breadth, Braze appears most consistently positioned in the review data. **Here are some of the top-rated products on G2:** - [Braze](https://www.g2.com/products/braze) – suited for enterprise lifecycle programs with omnichannel journeys, segmentation, and real-time personalization - [Customer.io](https://www.g2.com/products/customer-io) – supports complex event-driven messaging and multi-channel workflows for product-led teams - [WebEngage](https://www.g2.com/products/webengage) – used for retention, segmentation, and journey automation across push, email, SMS, and WhatsApp ### Which push notification platform offers the highest click-through rates? Based on G2 reviews, there is not enough grounded evidence to name one platform as having the highest click-through rates across the category. According to verified users, several vendors mention stronger engagement after improving personalization, segmentation, or delivery speed, but the reviews do not provide consistent like-for-like comparisons across products. G2 reviewers mention click improvements for tools such as OneSignal, WebEngage, and Pushly in specific use cases, while others emphasize better targeting or faster delivery rather than a universal performance leader. For buyers, the review data suggests that click-through outcomes depend heavily on audience targeting, timing, channel mix, and use case rather than a single push notification software vendor guaranteeing the highest results. ### Which vendor offers advanced targeting for push notifications? Based on G2 reviews, CleverTap is strongly associated with advanced targeting for push notifications. According to verified users, it supports detailed segmentation based on behavior, interests, purchase history, lifecycle stage, and real-time activity, making it easier to target the right users with relevant messages. G2 reviewers mention strong cohort building, event tracking, funnels, and journey orchestration that help teams refine who receives campaigns and when. Reviews also highlight that the platform combines analytics with engagement, which helps marketers act on customer data without relying on scattered tools. While other products also support segmentation, CleverTap is one of the clearest examples in the review data for buyers prioritizing advanced targeting capabilities. ### Which vendor provides AI-powered push notification personalization? Based on G2 reviews, Braze is one of the vendors most often associated with AI-powered push notification personalization. According to verified users, the platform includes AI and intelligence features such as predictive segmentation, intelligent channel optimization, AI assistance, and tools that help teams tailor journeys using customer data. G2 reviewers mention using Braze to personalize communications at scale across push, email, and in-app messaging, with some reviews specifically calling out hyper-personalized messaging and behavior-driven automation. While users note that some AI capabilities are still evolving, the review data clearly ties Braze to AI-supported personalization workflows. That makes it a strong option for teams seeking more adaptive push notification software. ### What platform provides analytics on push notification engagement? Based on G2 reviews, OneSignal is commonly cited for push notification engagement analytics. According to verified users, the platform gives teams clear visibility into campaign performance across push and other channels from a unified dashboard. G2 reviewers mention real-time analytics, campaign metrics, and reporting that help them monitor opens, clicks, and engagement trends without adding custom infrastructure. Reviews also describe it as especially useful for teams that want both easy setup and enough reporting to guide re-engagement campaigns, subscriber growth, and performance monitoring. Some users would like deeper analytics in certain cases, but the review data consistently supports OneSignal as a practical option for buyers who need built-in push notification engagement analytics. ### What is the most affordable push notification software for SMBs? Based on G2 reviews, OneSignal is the most frequently supported option for affordability-focused SMB buyers. According to verified users, its free plan is a major reason smaller teams choose it, with many reviewers describing it as generous, easy to start with, and practical for real campaigns before moving up to paid tiers. G2 reviewers mention quick setup, useful segmentation, and the ability to run push and email without building custom infrastructure, which is especially valuable for lean teams. Reviews also suggest it works well for startups, websites, and smaller apps that need reliable push capabilities without heavy upfront cost or complex onboarding. **Here are some of the top-rated products on G2:** - [OneSignal](https://www.g2.com/products/onesignal) – favored by small teams for its generous free plan, quick setup, and easy push plus email campaigns - [CleverTap](https://www.g2.com/products/clevertap) – described by some reviewers as a cost-effective option for marketing automation and user journeys ### What platform integrates push notifications with analytics tools? Based on G2 reviews, CleverTap is a strong example of a platform that combines push notifications with analytics capabilities. According to verified users, it brings event tracking, funnels, logs, campaign analysis, and user behavior insights into the same environment used for engagement. G2 reviewers mention that this makes it easier to understand customer paths, segment users, and optimize push messaging using the same platform rather than separate systems. Reviews also highlight integrations with external data sources and other tools, which helps teams enrich campaigns and reporting. For buyers looking for push notification software that connects messaging with analytics-driven decision-making, CleverTap is well supported by the review data. ## G2 Grid® for Push Notification Software ![G2 Grid® for Push Notification Software plotting products by satisfaction and market presence](https://www.g2.com/categories/push-notification/grids.png?focus%5B%5D=20732&focus%5B%5D=27101&focus%5B%5D=133616&focus%5B%5D=16131&focus%5B%5D=18316&focus%5B%5D=5290&focus%5B%5D=21115&focus%5B%5D=112089) Highlighted products: Braze, OneSignal, indigitall, CleverTap, Customer.io, WebEngage, ContactPigeon, and Evam. Underlying data: [Grid® JSON](https://www.g2.com/categories/push-notification/grids.json?focus%5B%5D=braze&focus%5B%5D=onesignal&focus%5B%5D=indigitall&focus%5B%5D=clevertap&focus%5B%5D=customer-io&focus%5B%5D=webengage&focus%5B%5D=contactpigeon&focus%5B%5D=evam) ## How Many Push Notification Software Products Does G2 Track? **Total Products under this Category:** 192 ### Category Stats (Jul 2026) - **Average Rating**: 4.51/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: GoodBarber (+1.69%) - Among all products in this category, GoodBarber recorded the largest rating increase compared to last month *Last updated: July 13, 2026* ## How Does G2 Rank Push Notification Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 26,700+ Authentic Reviews - 192+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Push Notification Software Is Best for Your Use Case? - **Leader:** [Braze](https://www.g2.com/products/braze/reviews) - **Highest Performer:** [D·engage](https://www.g2.com/products/d-engage/reviews) - **Easiest to Use:** [ContactPigeon](https://www.g2.com/products/contactpigeon/reviews) - **Top Trending:** [Customer.io](https://www.g2.com/products/customer-io/reviews) - **Best Free Software:** [OneSignal](https://www.g2.com/products/onesignal/reviews) --- **Sponsored** ### Tracknow Tracknow is an affiliate marketing software. 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[Braze](https://www.g2.com/products/braze/reviews) Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. Braze has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®. The company is headquartered in New York with 15 offices across the Americas, EMEA, and APAC. Learn more at braze.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,662 **How Do G2 Users Rate Braze?** - **Integrations:** 8.1/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Rich Notifications:** 8.3/10 (Category avg: 8.9/10) - **A/B Testing:** 8.7/10 (Category avg: 8.4/10) **Who Is the Company Behind Braze?** - **Seller:** [Braze](https://www.g2.com/sellers/braze) - **Company Website:** https://www.braze.com - **Year Founded:** 2011 - **HQ Location:** New York - **Twitter:** @Braze (16,323 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/792882/ (2,297 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CRM Manager, Marketing Manager - **Top Industries:** Financial Services, Marketing and Advertising - **Company Size:** 54% Mid-Market, 27% Enterprise #### What Are Braze's Pros and Cons? **Pros:** - Ease of Use (385 reviews) - Intuitive (189 reviews) - Automation (151 reviews) - Customer Support (151 reviews) - Features (151 reviews) **Cons:** - Learning Curve (159 reviews) - Missing Features (149 reviews) - Limitations (102 reviews) - Limited Features (93 reviews) - Steep Learning Curve (86 reviews) ### What Do G2 Reviewers Say About Braze? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Braze, highlighting its intuitive design and flexibility for various needs. - Users find Braze's **intuitive interface** easy to learn, enabling effective customer messaging and scalable CRM campaigns. - Users praise Braze for its **effective automation** , enabling seamless, personalized campaigns across multiple channels effortlessly. - Users commend Braze's **responsive customer support** , making implementation and ongoing use a seamless experience. - Users appreciate the **powerful multichannel capabilities** of Braze, benefiting from its intuitive design and seamless functionality. **Cons:** - Users find the **learning curve challenging** , needing time and support to grasp Braze's complex interface and tools. - Users feel the absence of **missing features** hampers engagement and limits email customization in Braze. - Users find the **heavy complexity** of Braze unsuitable for simple tasks, complicating simple survey use cases. - Users find Braze's **limited features** hinder their ability to analyze data effectively and gather meaningful feedback. - Users mention a **steep learning curve** initially, making the onboarding and mastery of features quite challenging. #### What Are Recent G2 Reviews of Braze? **"[Smooth sailing](https://www.g2.com/survey_responses/braze-review-8154150)"** **Rating:** 5.0/5.0 stars *— Ákos V.* [Read full review](https://www.g2.com/survey_responses/braze-review-8154150) --- **"[Powerful multi-channel engagement platform](https://www.g2.com/survey_responses/braze-review-7258144)"** **Rating:** 4.0/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/braze-review-7258144) --- ### 2. [OneSignal](https://www.g2.com/products/onesignal/reviews) OneSignal is a customer engagement platform that enables companies of all sizes to increase retention and revenue through lightning-fast, personalized messaging. OneSignal supports email, push notifications, in-app messaging, SMS, Apple's Live Activities, and other channels via Webhooks. The platform is fast and easy for Developers to set up, and features an intuitive interface so Marketers are empowered to send messages without additional developer time. In addition to offering critical integrations, OneSignal also features an open API to allow greater messaging flexibility. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,195 **How Do G2 Users Rate OneSignal?** - **Integrations:** 8.7/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10) - **Rich Notifications:** 8.8/10 (Category avg: 8.9/10) - **A/B Testing:** 8.4/10 (Category avg: 8.4/10) **Who Is the Company Behind OneSignal?** - **Seller:** [OneSignal](https://www.g2.com/sellers/onesignal) - **Company Website:** https://www.onesignal.com - **Year Founded:** 2014 - **HQ Location:** San Mateo, California - **Twitter:** @onesignal (5,546 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6424376/ (171 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Small-Business, 24% Mid-Market #### What Are OneSignal's Pros and Cons? **Pros:** - Ease of Use (143 reviews) - Notifications (114 reviews) - Notification Features (105 reviews) - Easy Setup (74 reviews) - Automation (60 reviews) **Cons:** - Missing Features (33 reviews) - Learning Curve (30 reviews) - Limited Features (28 reviews) - Expensive (21 reviews) - Not Intuitive (15 reviews) ### What Do G2 Reviewers Say About OneSignal? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of OneSignal, making notification management and segmentation effortless and effective. - Users value the **reliable and targeted notifications** from OneSignal, enabling efficient communication with minimal oversight needed. - Users love the **effortless setup and comprehensive notification features** of OneSignal, enhancing engagement across multiple platforms. - Users find the **easy setup** of OneSignal significantly simplifies push notifications compared to traditional email campaigns. - Users love the **automation and promptness** of OneSignal, making it easy to deliver personalized messages efficiently. **Cons:** - Users feel that OneSignal has **missing features** , particularly advanced options restricted to paid plans. - Users feel that **the learning curve is steep** , with overwhelming documentation and a lack of clear setup guidance. - Users find OneSignal's **limited features** a drawback, especially with advanced tools locked behind paid plans. - Users note that the **expensive pricing** can escalate quickly as they scale, impacting affordability for advanced features. - Users find the setup process **not intuitive** , desiring clearer guidance for advanced features and simpler message resending. #### What Are Recent G2 Reviews of OneSignal? **"[Very nice](https://www.g2.com/survey_responses/onesignal-review-12977679)"** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/onesignal-review-12977679) --- **"[All-in-One Messaging with Strong Segmentation and Real-Time Analytics](https://www.g2.com/survey_responses/onesignal-review-12952478)"** **Rating:** 4.5/5.0 stars *— Luciana S.* [Read full review](https://www.g2.com/survey_responses/onesignal-review-12952478) --- #### What Are G2 Users Discussing About OneSignal? - [What is OneSignal used for?](https://www.g2.com/discussions/what-is-onesignal-used-for) - 3 comments, 3 upvotes ### 3. [indigitall](https://www.g2.com/products/indigitall/reviews) indigitall is a comprehensive customer engagement platform built to deliver seamless, personalized experiences across every digital touchpoint. By unifying all your inbound and outbound communication channels—including push notifications, WhatsApp, and advanced AI Agents—we provide the tools for you to genuinely understand your audience. This holistic approach empowers brands to launch automated, targeted campaigns that not only boost engagement but directly drive conversion and long-term customer value. To learn more, visit indigitall.com. **Average Rating:** 4.8/5.0 **Total Reviews:** 430 **How Do G2 Users Rate indigitall?** - **Integrations:** 8.6/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10) - **Rich Notifications:** 9.0/10 (Category avg: 8.9/10) - **A/B Testing:** 8.5/10 (Category avg: 8.4/10) **Who Is the Company Behind indigitall?** - **Seller:** [indigitall](https://www.g2.com/sellers/indigitall) - **Company Website:** https://indigitall.com - **Year Founded:** 2013 - **HQ Location:** Spain - **Twitter:** @indigitall (118 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/indigitall/ (96 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Journalist, Marketing - **Top Industries:** Telecommunications, Marketing and Advertising - **Company Size:** 41% Mid-Market, 36% Small-Business #### What Are indigitall's Pros and Cons? **Pros:** - Ease of Use (43 reviews) - Helpful (38 reviews) - Useful (28 reviews) - Customer Support (27 reviews) - Automation (26 reviews) **Cons:** - Learning Curve (16 reviews) - Steep Learning Curve (10 reviews) - Feature Complexity (9 reviews) - Integration Issues (8 reviews) - Not Intuitive (7 reviews) ### What Do G2 Reviewers Say About indigitall? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of indigitall, efficiently managing all communications from a single, intuitive platform. - Users value the **helpful customer support** , noting prompt resolutions and smooth operation for both clients and workers. - Users praise the **ease of creating personalized, real-time messages** across multiple channels, streamlining their marketing efforts. - Users value the **responsive customer support** of indigitall, enhancing their experience with quick and helpful assistance. - Users love the **automation capabilities** of Indigitall, enabling efficient and targeted marketing campaigns across multiple channels. **Cons:** - Users find the **learning curve steep** , especially when starting with Indigitall's extensive features and tools. - Users find the **steep learning curve** challenging initially as they navigate Indigitall's extensive features and interface. - Users note that some features have a **steep learning curve** , making initial use of Indigitall challenging for beginners. - Users face **integration issues** with Salesforce and complex systems, highlighting the need for more straightforward solutions. - Users find the **learning curve steep** , especially newcomers struggling to navigate Indigitall's extensive features. #### What Are Recent G2 Reviews of indigitall? **"[Intuitive, effective, and fast](https://www.g2.com/survey_responses/indigitall-review-13072568)"** **Rating:** 5.0/5.0 stars *— Alejandro B.* [Read full review](https://www.g2.com/survey_responses/indigitall-review-13072568) --- **"[This application makes my work easier.](https://www.g2.com/survey_responses/indigitall-review-13075442)"** **Rating:** 5.0/5.0 stars *— LUIS D.* [Read full review](https://www.g2.com/survey_responses/indigitall-review-13075442) --- ### 4. [CleverTap](https://www.g2.com/products/clevertap/reviews) CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real time. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement. CleverTap's CleverAI™ Decisioning Engine and Agentic Universe is designed to maximize ROI. It enables true individualization — where every customer is a segment of one. A suite of intelligent, purpose-built AI agents works seamlessly in the background, optimizing every interaction across message, content, channel, and timing, so teams can stay focused on outcomes. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale. CleverTap is trusted by 2000 customers, including TiltingPoint, Gamebasics, Big Fish, MobilityWare, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco. Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ and 360 One, the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, and Jakarta. For more information, visit clevertap.com or follow us on: LinkedIn: https://www.linkedin.com/company/clevertap/ Twitter: https://twitter.com/CleverTap **Average Rating:** 4.6/5.0 **Total Reviews:** 642 **How Do G2 Users Rate CleverTap?** - **Integrations:** 8.7/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.3/10) - **Rich Notifications:** 9.0/10 (Category avg: 8.9/10) - **A/B Testing:** 8.9/10 (Category avg: 8.4/10) **Who Is the Company Behind CleverTap?** - **Seller:** [CleverTap](https://www.g2.com/sellers/clevertap) - **Company Website:** https://clevertap.com/ - **Year Founded:** 2013 - **HQ Location:** Mountain View, California - **Twitter:** @CleverTap (21,633 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6611801/ (654 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager, Marketing Manager - **Top Industries:** Financial Services, Information Technology and Services - **Company Size:** 53% Mid-Market, 28% Small-Business #### What Are CleverTap's Pros and Cons? **Pros:** - Analytics (45 reviews) - Customer Support (45 reviews) - Ease of Use (38 reviews) - Personalization (35 reviews) - Automation (34 reviews) **Cons:** - Learning Curve (29 reviews) - Missing Features (16 reviews) - Not Intuitive (14 reviews) - Expensive (13 reviews) - Complex Features (12 reviews) ### What Do G2 Reviewers Say About CleverTap? *AI-generated summary from verified user reviews* **Pros:** - Users value the **intuitive analytics** of CleverTap, which enhances campaign performance tracking and supports business growth. - Users appreciate the **responsive customer support** of CleverTap, enhancing their overall experience and campaign effectiveness. - Users find CleverTap's **ease of use** exceptional, making data analysis and campaign management straightforward and efficient. - Users value the **personalized marketing automation** capabilities of CleverTap, enhancing engagement through tailored campaigns and insights. - Users appreciate the **automation capabilities** of CleverTap, enhancing retention and engagement strategies effectively. **Cons:** - Users find the **learning curve steep** , especially for new users trying to navigate advanced features effectively. - Users find the **missing advanced features** and complicated interface of CleverTap a barrier to effective campaign management. - Users often find CleverTap's **non-intuitive interface** challenging, leading to a steep learning curve and complexity in setup. - Users find CleverTap's pricing to be **expensive** , leading to reconsideration of its overall value and usability. - Users find the **interface and features overly complex** , especially for newcomers, making the platform hard to navigate. #### What Are Recent G2 Reviews of CleverTap? **"[Multichannel Engagement & Powerful Journeys and Segmentation with Agentic AI](https://www.g2.com/survey_responses/clevertap-review-12504629)"** **Rating:** 5.0/5.0 stars *— Priyanka R.* [Read full review](https://www.g2.com/survey_responses/clevertap-review-12504629) --- **"[CleverTap’s Predictive Capabilities Makes Engagement More Contextual and Effective](https://www.g2.com/survey_responses/clevertap-review-12952708)"** **Rating:** 4.0/5.0 stars *— Syed A.* [Read full review](https://www.g2.com/survey_responses/clevertap-review-12952708) --- ### 5. [Customer.io](https://www.g2.com/products/customer-io/reviews) Customer.io is a leading customer engagement platform designed for tech-savvy organizations to create personalized customer journeys that engage, convert, and scale. Use first-party data to send meaningful messages across all channels, including email, in-app, push, SMS, and webhooks. Today, 7500+ brands trust their messaging needs with Customer.io, and G2 recently recognized us as a Best Software award winner in the Marketing and Digital Advertising Products category. Customer.io’s suite of products includes Journeys, a messaging automation tool, Data Pipelines, a customer data platform; and Parcel, a code editor designed for email. Founded in 2012, Customer.io is a globally distributed, remote-first company named one of the fastest-growing private companies on the 2023 Inc. 5000 list. **Average Rating:** 4.4/5.0 **Total Reviews:** 829 **How Do G2 Users Rate Customer.io?** - **Integrations:** 8.5/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10) - **Rich Notifications:** 8.0/10 (Category avg: 8.9/10) - **A/B Testing:** 8.5/10 (Category avg: 8.4/10) **Who Is the Company Behind Customer.io?** - **Seller:** [Customer.io](https://www.g2.com/sellers/customer-io) - **Company Website:** https://customer.io/ - **Year Founded:** 2012 - **HQ Location:** Portland, OR - **Twitter:** @CustomerIO (4,948 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2492471/ (534 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Product Manager - **Top Industries:** Computer Software, Financial Services - **Company Size:** 54% Small-Business, 36% Mid-Market #### What Are Customer.io's Pros and Cons? **Pros:** - Ease of Use (227 reviews) - Automation (152 reviews) - Features (128 reviews) - Helpful (127 reviews) - Customer Support (125 reviews) **Cons:** - Learning Curve (91 reviews) - Missing Features (78 reviews) - Limited Features (59 reviews) - Not Intuitive (52 reviews) - Campaign Issues (44 reviews) ### What Do G2 Reviewers Say About Customer.io? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Customer.io, enjoying a seamless and familiar UX/UI experience. - Users value the **flexibility and control** of Customer.io for automating and personalizing transactional emails effectively. - Users appreciate the **powerful features** of Customer.io, making email campaigns easy and efficient with great design tools. - Users praise the **helpfulness** of Customer.io, highlighting its excellent support and user-friendly features for email marketing. - Users appreciate the **helpful customer support** of Customer.io, enhancing their overall experience and ease of use. **Cons:** - Users find the **steep learning curve** of Customer.io challenging, especially with advanced workflows and integrations. - Users find the **missing features** in reporting and segmentation limit their ability to analyze data effectively. - Users find the **limited features** of Customer.io frustrating, hindering efficient email management and A/B testing options. - Users find the platform **not intuitive** , often struggling with a steep learning curve and outdated UI elements. - Users desire more **flexibility in organizing campaigns** and find limitations in email template usage frustrating. #### What Are Recent G2 Reviews of Customer.io? **"[Powerful Automation with Excellent Personalization Capabilities](https://www.g2.com/survey_responses/customer-io-review-12798023)"** **Rating:** 4.0/5.0 stars *— Abhinav J.* [Read full review](https://www.g2.com/survey_responses/customer-io-review-12798023) --- **"[Easy, Powerful Automation for Personalized Messaging and User Journeys](https://www.g2.com/survey_responses/customer-io-review-12803161)"** **Rating:** 5.0/5.0 stars *— Rishang Y.* [Read full review](https://www.g2.com/survey_responses/customer-io-review-12803161) --- #### What Are G2 Users Discussing About Customer.io? - [What is Customer.io used for?](https://www.g2.com/discussions/what-is-customer-io-used-for) - 2 comments ### 6. [WebEngage](https://www.g2.com/products/webengage/reviews) WebEngage is a full-stack Retention OS that simplifies customer engagement for 800+ brands across the globe. The platform enables businesses to build personalized and meaningful relationships with their users across various digital channels. With its comprehensive suite of tools and solutions, WebEngage empowers businesses to understand, engage, and retain customers effectively. - UNIFY CUSTOMER DATA: WebEngage enables businesses to consolidate customer data from various sources, providing real-time insights and allowing dynamic micro-segmentation for targeted campaigns based on specific customer attributes and behaviors. - MULTI-CHANNEL JOURNEYS: With WebEngage's intuitive drag-and-drop workflow builder, businesses can seamlessly design and automate multi-channel customer journeys, ensuring consistent and personalized experiences across channels such as email, SMS, push notifications, and more. - TARGETED CAMPAIGNS: WebEngage empowers businesses to automate personalized campaigns triggered by customer actions and predefined business events. This ensures timely and relevant communication to enhance customer engagement and conversion rates. - AI-DRIVEN PREDICTIVE MODELS: WebEngage Analytics dashboard empowers all metrics required to segment, engage and retain priority customers, churn to convert windows and ROI optimization,This allows businesses to focus their interventions and campaigns for maximum impact and better ROI. - 1:1 PERSONALIZATION: WebEngage enables businesses to deliver personalized experiences at scale. By incorporating user intent, preferences, and other relevant data, businesses can tailor their communications to each individual customer, fostering omni-channel customer engagement. What's more? WebEngage’s platform is quick and easy to integrate. Compatible with range of ESP and MSP, all it takes is a few hours from the tech team. Presence across the globe: With headquarters in India, WebEngage has expanded its operations globally with offices and presence in the Middle East & Africa region, Southeast Asia, and South America. **Average Rating:** 4.5/5.0 **Total Reviews:** 754 **How Do G2 Users Rate WebEngage?** - **Integrations:** 8.4/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.3/10) - **Rich Notifications:** 8.3/10 (Category avg: 8.9/10) - **A/B Testing:** 8.6/10 (Category avg: 8.4/10) **Who Is the Company Behind WebEngage?** - **Seller:** [WebEngage](https://www.g2.com/sellers/webengage) - **Company Website:** https://webengage.com - **Year Founded:** 2011 - **HQ Location:** Mumbai - **Twitter:** @webengage (5,055 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2663547/ (367 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager, Digital Marketing Manager - **Top Industries:** Financial Services, Education Management - **Company Size:** 55% Mid-Market, 27% Small-Business #### What Are WebEngage's Pros and Cons? **Pros:** - Ease of Use (61 reviews) - Analytics (47 reviews) - Journey Creation (43 reviews) - Helpful (42 reviews) - Features (39 reviews) **Cons:** - Learning Curve (23 reviews) - Slow Performance (20 reviews) - Time-Consuming (17 reviews) - Missing Features (16 reviews) - Steep Learning Curve (14 reviews) ### What Do G2 Reviewers Say About WebEngage? *AI-generated summary from verified user reviews* **Pros:** - Users find WebEngage to be **very easy to use** , enhancing engagement and facilitating smooth integration with other tools. - Users commend the **powerful analytics and segmentation features** of WebEngage, enhancing engagement and conversion rates seamlessly. - Users love the **intuitive journey designer** of WebEngage, enabling effortless creation of multi-channel campaigns. - Users praise WebEngage for its **helpful support team** that efficiently resolves issues and enhances user engagement. - Users value the **feature-rich experience** of WebEngage, enhancing usability and flexibility for effective engagement. **Cons:** - New users face a **steep learning curve** with WebEngage, requiring time and support to navigate the platform effectively. - Users face **slow performance** issues with loading segments and dashboard, causing delays that hinder productivity. - Users find the **time-consuming live segment loading** and setup process can lead to inefficiencies during use. - Users are frustrated with the **missing features** and slow enhancements, which limit their experience and exploration. - Users face a **steep learning curve** with WebEngage, making it challenging to master its complex interface and features. #### What Are Recent G2 Reviews of WebEngage? **"[WebEngage’s Strong Focus on Customer Retention and Engagement](https://www.g2.com/survey_responses/webengage-review-12980908)"** **Rating:** 4.0/5.0 stars *— Rohit J.* [Read full review](https://www.g2.com/survey_responses/webengage-review-12980908) --- **"[Events Analytics Makes Retention Insights Seamless](https://www.g2.com/survey_responses/webengage-review-12981114)"** **Rating:** 4.5/5.0 stars *— Marmik S.* [Read full review](https://www.g2.com/survey_responses/webengage-review-12981114) --- ### 7. [ContactPigeon](https://www.g2.com/products/contactpigeon/reviews) ContactPigeon empowers retailers to build interactions that resonate deeply with their customers. By unifying real-time customer data with advanced AI and automation engines, we enable businesses to scale their engagements across channels effectively while cultivating enduring customer loyalty through every step of the customer journey. The platform is built around two core components. The Omnichannel Customer Engagement solution enables retailers to manage and execute marketing campaigns across multiple built-in messaging channels, ensuring consistency and relevance in every customer interaction. Our powerful Customer Data Platform (CDP) collects, analyzes, and uses customer data to create automated, personalized experiences at scale. Together, these components provide a comprehensive solution for retailers looking to build meaningful, lasting relationships with their audience. The ContactPigeon suite offers a robust set of features, including: • Automated customer journey orchestration that ensures a cohesive and seamless experience across all touchpoints and channels • Built-in messaging channels and campaign manager that covers email, mobile (sms / WhatsApp / Viber), push notifications, pop-ups, forms, chatbot, and direct mails • BI tools for real-time analytics and customizable dashboards for deep insights into customer behavior and campaign performance • AI-driven product recommendations and RFM analysis to enhance the shopping experience and predict the at-risk customers • Advanced customer segmentation and clustering capabilities to segment your audience effectively, enabling targeted marketing that resonates with specific groups **Average Rating:** 4.9/5.0 **Total Reviews:** 286 **How Do G2 Users Rate ContactPigeon?** - **Integrations:** 10.0/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.3/10) - **Rich Notifications:** 9.8/10 (Category avg: 8.9/10) - **A/B Testing:** 10.0/10 (Category avg: 8.4/10) **Who Is the Company Behind ContactPigeon?** - **Seller:** [ContactPigeon](https://www.g2.com/sellers/contactpigeon) - **Company Website:** https://www.contactpigeon.com - **Year Founded:** 2014 - **HQ Location:** Athens, Greece - **Twitter:** @ContactPigeon (456 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10507750/ (32 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Marketing Director - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 62% Small-Business, 33% Mid-Market #### What Are ContactPigeon's Pros and Cons? **Pros:** - Automation Efficiency (64 reviews) - Automation (61 reviews) - Customer Engagement (46 reviews) - Email Marketing (41 reviews) - Features Variety (40 reviews) **Cons:** - Learning Curve (16 reviews) - Slow Performance (15 reviews) - Slow Loading (13 reviews) - High Complexity (9 reviews) - UX Improvement (9 reviews) ### What Do G2 Reviewers Say About ContactPigeon? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **automation efficiency** of ContactPigeon, leading to improved revenue and streamlined engagement campaigns. - Users find **automation flows** invaluable, streamlining their marketing efforts and enhancing overall campaign effectiveness and organization. - Users value the **flexible customer engagement** options in ContactPigeon, enhancing marketing campaigns and customer interactions effectively. - Users value the **effective email marketing** features of ContactPigeon, enhancing communication and boosting revenue significantly. - Users love the **wide variety of features** in ContactPigeon, enabling effective management of multiple marketing channels from one platform. **Cons:** - Users find the **learning curve challenging** due to complex features and a lack of intuitiveness in certain areas. - Users experience **slow performance** at times, particularly when loading large campaign data or navigating the interface. - Users note that the platform has **slow loading times** at times, affecting their overall experience with ContactPigeon. - Users find the **high complexity** of ContactPigeon challenging, particularly in advanced features and customization options. - Users note that the **user experience could be improved** , particularly with advanced features and interface modernity. #### What Are Recent G2 Reviews of ContactPigeon? **"[Step-by-Step Strategy Boost With Powerful Automations and Customizable Pop-Ups](https://www.g2.com/survey_responses/contactpigeon-review-13002738)"** **Rating:** 5.0/5.0 stars *— zaklin r.* [Read full review](https://www.g2.com/survey_responses/contactpigeon-review-13002738) --- **"[A strong platform and a team with a human, customer-centric approach](https://www.g2.com/survey_responses/contactpigeon-review-10632265)"** **Rating:** 5.0/5.0 stars *— Emmanouela P.* [Read full review](https://www.g2.com/survey_responses/contactpigeon-review-10632265) --- #### What Are G2 Users Discussing About ContactPigeon? - [What is ContactPigeon used for?](https://www.g2.com/discussions/what-is-contactpigeon-used-for) ### 8. [Evam](https://www.g2.com/products/evam/reviews) Evam is a leading technology company that provides comprehensive solutions and products for real-time, cross-channel customer experiences. Our cutting-edge continuous intelligence technology leverages real-time data analysis to deliver unparalleled customer engagement. Evam empowers banks, telecommunications companies, and others to handle billions of interactions with AI algorithms, orchestrate customer journeys, and engage with customers across all channels, digital and legacy, in real-time. Our goal is to help our clients increase customer loyalty, maximize ROI and efficiency, and save time and money. Enterprises have the shortest time-to-market thanks to Evam’s low-code- development, scalable and modular platform leveraged by an experienced & high-quality management team with telco and banking domain know-how. With dozens of Forrester and Gartner research reports recognizing our excellence in customer engagement and event stream processing, our technology is trusted by industry giants like Vodafone, T-Mobile, Jazz, Turkcell, ICBC, TEB/BNP Paribas, ING Bank and Garanti BBVA. Headquartered in London and with offices in Amsterdam, Sofia and Istanbul, Evam delivers its products and services directly and through over 20 global partners. Our solutions are currently utilized by more than 600 million end-users, processing 20 billion events in over 15 countries every day. **Average Rating:** 4.8/5.0 **Total Reviews:** 223 **How Do G2 Users Rate Evam?** - **Integrations:** 9.9/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.3/10) - **Rich Notifications:** 9.9/10 (Category avg: 8.9/10) - **A/B Testing:** 9.9/10 (Category avg: 8.4/10) **Who Is the Company Behind Evam?** - **Seller:** [EVAM](https://www.g2.com/sellers/evam) - **Company Website:** https://evam.com/ - **Year Founded:** 2015 - **HQ Location:** London - **LinkedIn® Page:** https://www.linkedin.com/company/evamtech (138 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Senior Business Analyst - **Top Industries:** Banking, Telecommunications - **Company Size:** 35% Enterprise, 34% Mid-Market #### What Are Evam's Pros and Cons? **Pros:** - Ease of Use (102 reviews) - Helpful (75 reviews) - Intuitive (66 reviews) - Automation (60 reviews) - Flexibility (56 reviews) **Cons:** - Learning Curve (40 reviews) - Difficult Learning (18 reviews) - Steep Learning Curve (18 reviews) - Complex Features (15 reviews) - Not Intuitive (15 reviews) ### What Do G2 Reviewers Say About Evam? *AI-generated summary from verified user reviews* **Pros:** - Users find Evam to be **incredibly easy to use** , with an intuitive interface that simplifies campaign design and execution. - Users value Evam for its **real-time data-capturing and personalized campaign management** , enhancing customer engagement significantly. - Users appreciate Evam's **intuitive interface** , making campaign design and execution seamless and efficient for real-time engagement. - Users value the **automation capabilities** of Evam, which enhance efficiency in managing customer journeys and campaigns. - Users value the **flexibility** of Evam, enabling adaptation to diverse business needs and seamless real-time management. **Cons:** - Users find the **learning curve steep** , as many complex features require significant effort to master. - Users find that **difficult learning** curves hinder their ability to effectively use Evam, especially without technical skills. - Users find the **steep learning curve** of Evam challenging, especially those lacking technical skills or background. - Users find the **complex features** of Evam challenging to set up, especially without technical expertise. - Users find Evam's interface **not intuitive** , causing complexity and confusion during campaign design and management. #### What Are Recent G2 Reviews of Evam? **"[EVAM Makes Customer Communication Efficient and Personal](https://www.g2.com/survey_responses/evam-review-12977000)"** **Rating:** 5.0/5.0 stars *— GÖRKEM U.* [Read full review](https://www.g2.com/survey_responses/evam-review-12977000) --- **"[Intuitive UI/UX, Real-Time Data Connectors, and 8x Conversion Uplift](https://www.g2.com/survey_responses/evam-review-12867501)"** **Rating:** 4.5/5.0 stars *— Alfiya H.* [Read full review](https://www.g2.com/survey_responses/evam-review-12867501) --- #### What Are G2 Users Discussing About Evam? - [What is Evam Continuous Intelligence Platform used for?](https://www.g2.com/discussions/what-is-evam-continuous-intelligence-platform-used-for) ### 9. [MoEngage](https://www.g2.com/products/moengage/reviews) MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including Edelweiss, Samsung, McAfee, Flipkart, Domino’s, Nestle, Deutsche Telekom, OYO, and more. Enterprises use MoEngage to be more agile, efficient, and independent. They achieve this by increasing campaign velocity, reducing the time to go live, optimizing at scale, and eliminating redundancy while maintaining data security and privacy. \> Data Ingestion and Management: MoEngage combines data from multiple offline and online sources to help brands gain a 360-degree view of their customers. \> Customer, Journey, and Campaign Insights: MoEngage Analytics provides marketers and product owners with real-time insights into customer behavior, journey, product usage, preferences, and interests. \> Segmentation and Personalization: Brands can leverage MoEngage’s Real-time Segmentation and Personalization suite to orchestrate journeys and build 1:1 experiences across the website, mobile, email, social, and instant messaging channels. \> Transactional Messaging/Critical Alert Infrastructure: MoEngage Inform, the transactional messaging infrastructure, helps brands unify their promotional and transactional communication on a single platform, enabling better insights and lower maintenance costs. \> Proprietary AI Agents and Machine Learning: MoEngage’s AI Agents help marketers develop winning copies and creatives, build customer segments, craft relevant journeys, optimize campaigns and channels that boost engagement, and reduce campaign go-live times. MoEngage complies with GDPR, CCPA, SOC2 Type 2, CSA STAR Level 2, ISO 27001:2022, HIPAA, PIMS ISO 27701: 2019, and the BCMS ISO 22301: 2019 requirements to fulfill the data privacy and security needs of enterprise brands. For over a decade, leading consumer brands in 60+ countries have been using MoEngage to reach enterprise goals that are most important to their global business without compromising quality or speed of execution. Our ever-expanding partner ecosystem helps enterprise brands build a lean, flexible, and reliable martech stack. With offices in 13 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. **Average Rating:** 4.5/5.0 **Total Reviews:** 509 **How Do G2 Users Rate MoEngage?** - **Integrations:** 8.6/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Rich Notifications:** 8.6/10 (Category avg: 8.9/10) - **A/B Testing:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind MoEngage?** - **Seller:** [MoEngage](https://www.g2.com/sellers/moengage) - **Company Website:** https://www.moengage.com/ - **Year Founded:** 2014 - **HQ Location:** San Francisco, California - **Twitter:** @moengage (2,530 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4800048/ (899 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager, Digital Marketing Manager - **Top Industries:** Financial Services, Online Media - **Company Size:** 56% Mid-Market, 24% Small-Business #### What Are MoEngage's Pros and Cons? **Pros:** - Ease of Use (54 reviews) - Features (38 reviews) - Analytics (32 reviews) - Helpful (32 reviews) - Campaign Management (30 reviews) **Cons:** - Missing Features (16 reviews) - Learning Curve (14 reviews) - Limitations (12 reviews) - Complexity (10 reviews) - Difficult Learning (9 reviews) ### What Do G2 Reviewers Say About MoEngage? *AI-generated summary from verified user reviews* **Pros:** - Users praise MoEngage for its **ease of use** , enabling streamlined data management and user-friendly campaign management. - Users rave about the **ease of building funnels** with MoEngage, facilitating quick insights for decision-making and QA. - Users value the **real-time analytics** of MoEngage, facilitating effective decision-making and improved user insights. - Users find MoEngage **extremely helpful** for segment flows and data management, enhancing campaign effectiveness and team collaboration. - Users find MoEngage's **Campaign Management** effective for segmenting audiences and optimizing their marketing efforts. **Cons:** - Users find **missing session-related attributes** problematic, often needing tech support and facing notification issues on Android devices. - Users find the **steep learning curve** of MoEngage challenging, especially for those unfamiliar with its complexities. - Users find limitations in MoEngage’s **live features and AI accuracy** , making it less effective than expected. - Users find the **complexity in managing segments** challenging, especially with additional costs and untrained AI features. - Users find the **difficult learning curve** of MoEngage challenging, especially for new users navigating its features. #### What Are Recent G2 Reviews of MoEngage? **"[MoEngage Turns Raw Event Data into Actionable, Visual Campaign Journeys](https://www.g2.com/survey_responses/moengage-review-12502802)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/moengage-review-12502802) --- **"[Effortless Funnel Building and Real-Time Segmentation](https://www.g2.com/survey_responses/moengage-review-12111630)"** **Rating:** 4.5/5.0 stars *— Ravindra N.* [Read full review](https://www.g2.com/survey_responses/moengage-review-12111630) --- #### What Are G2 Users Discussing About MoEngage? - [What is MoEngage used for?](https://www.g2.com/discussions/moengage-what-is-moengage-used-for) - 1 comment, 1 upvote - [What is MoEngage used for?](https://www.g2.com/discussions/what-is-moengage-used-for) - 2 comments ### 10. [Netcore Customer Engagement Platform](https://www.g2.com/products/netcore-customer-engagement-platform/reviews) Netcore is an agentic marketing platform trusted by 6,500+ brands across 40 countries for customer engagement, marketing automation, and personalization. We help marketing teams in ecommerce, retail, BFSI, large enterprise, and D2C build profitable growth through meaningful, data-driven customer connections. Our all-in-one MarTech platform brings together everything marketers need to engage, convert, and retain customers across channels: email marketing, WhatsApp marketing, push notifications, SMS, in-app messaging, and web personalization. With customer data platform (CDP) capabilities, customer journey orchestration, AI-led product recommendations, and onsite search, Netcore puts the customer at the core of every campaign. Netcore brings AI agents into the marketer's workflow to automate campaign creation, customer segmentation, and 1:1 personalization at scale. With predictive analytics, A/B testing, and autonomous optimization, our agents help brands lift engagement rates, improve conversions, and maximize marketing ROI. Customers using our platform report measurable results, including up to 6X revenue uplift, 70X marketing-generated ROI, and 5X digital engagement. At global scale, Netcore powers 50 billion+ emails, 5 billion+ push notifications, 200 million+ WhatsApp messages, and 1 million+ AI-driven interactions every month. From email service provider capabilities to a complete customer lifecycle management (CLM) and customer engagement suite, Netcore helps you deliver the right message, on the right channel, at the right time. Looking for a fullstack customer engagement platform with agentic capabilities? Explore Netcore. **Average Rating:** 4.5/5.0 **Total Reviews:** 564 **How Do G2 Users Rate Netcore Customer Engagement Platform?** - **Integrations:** 8.3/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10) - **Rich Notifications:** 8.5/10 (Category avg: 8.9/10) - **A/B Testing:** 8.4/10 (Category avg: 8.4/10) **Who Is the Company Behind Netcore Customer Engagement Platform?** - **Seller:** [Netcore Private Limited](https://www.g2.com/sellers/netcore-private-limited) - **Company Website:** https://netcorecloud.com/ - **Year Founded:** 1998 - **HQ Location:** Mumbai, Maharashtra - **Twitter:** @netcore_cloud (1,828 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/netcore-solutions/ (1,278 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Digital Marketing Manager - **Top Industries:** Financial Services, Insurance - **Company Size:** 49% Mid-Market, 33% Enterprise #### What Are Netcore Customer Engagement Platform's Pros and Cons? **Pros:** - Ease of Use (166 reviews) - Helpful (119 reviews) - Engagement (113 reviews) - Customer Support (103 reviews) - Features (100 reviews) **Cons:** - Missing Features (49 reviews) - Slow Performance (43 reviews) - Learning Curve (38 reviews) - Slow Loading (34 reviews) - Limited Features (27 reviews) ### What Do G2 Reviewers Say About Netcore Customer Engagement Platform? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Netcore's platform, highlighting the effective drag-and-drop journey builder. - Users value the **helpful support** from Netcore's team, ensuring smooth implementation and effective engagement strategies. - Users highlight the **intelligent automation** of Netcore's platform, streamlining omnichannel engagement and enhancing customer experiences. - Users appreciate the **responsive customer support** of Netcore, highlighting their quick assistance and helpful recommendations. - Users love the **robust omnichannel capabilities** of Netcore, making customer engagement seamless and effective across various channels. **Cons:** - Users find the **missing automation features** hinder campaign efficiency and delay reporting processes. - Users often face **slow performance** with report generation and campaign execution, leading to inefficiencies in operations. - Users find a **slight learning curve** with the Netcore platform, noting the interface could be more intuitive. - Users report **slow loading times** which can hinder their overall experience and efficiency with the platform. - Users find the **limited features** for customization and reporting hinder their effectiveness in using the platform. #### What Are Recent G2 Reviews of Netcore Customer Engagement Platform? **"[Netcore Delivers Speed to Value with Seamless, Powerful Omnichannel Journeys](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-12828108)"** **Rating:** 5.0/5.0 stars *— Yash G.* [Read full review](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-12828108) --- **"[Unified Customer Data and AI Personalization That Boosts Engagement](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-11460423)"** **Rating:** 5.0/5.0 stars *— Rishabh P.* [Read full review](https://www.g2.com/survey_responses/netcore-customer-engagement-platform-review-11460423) --- #### What Are G2 Users Discussing About Netcore Customer Engagement Platform? - [When was Netcore founded?](https://www.g2.com/discussions/when-was-netcore-founded) - [What is Netcore email?](https://www.g2.com/discussions/what-is-netcore-email) - [What is Smartech Netcore?](https://www.g2.com/discussions/what-is-smartech-netcore) ### 11. [Iterable](https://www.g2.com/products/iterable/reviews) Iterable is the AI customer engagement platform built for enterprise scale, loved by teams, and trusted by global brands like Priceline, Fabletics, Blockchain, and Box. It transforms data into action, powering intelligent, personalized experiences across every channel to drive measurable growth. Iterable gives teams the speed to move, the governance to stay in control, and the flexibility to continuously optimize performance at scale. With Iterable, customer engagement isn’t just a tactic—it’s a growth engine. Learn more at www.iterable.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 814 **How Do G2 Users Rate Iterable?** - **Integrations:** 7.8/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10) - **Rich Notifications:** 7.7/10 (Category avg: 8.9/10) - **A/B Testing:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Iterable?** - **Seller:** [Iterable](https://www.g2.com/sellers/iterable) - **Company Website:** https://www.iterable.com - **Year Founded:** 2013 - **HQ Location:** San Francisco, CA - **Twitter:** @Iterable (2,603 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3119164/ (858 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Email Marketing Manager, Lifecycle Marketing Manager - **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness - **Company Size:** 54% Mid-Market, 26% Small-Business #### What Are Iterable's Pros and Cons? **Pros:** - Ease of Use (128 reviews) - Intuitive (90 reviews) - Customer Support (81 reviews) - Automation (78 reviews) - Personalization (78 reviews) **Cons:** - Learning Curve (79 reviews) - Missing Features (68 reviews) - Limited Features (47 reviews) - Reporting Issues (45 reviews) - Inadequate Reporting (43 reviews) ### What Do G2 Reviewers Say About Iterable? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of Iterable, appreciating seamless onboarding and quick team adaptation to the platform. - Users find Iterable's **intuitive design** and support make campaign management effortless and enjoyable. - Users praise the **effective customer support** of Iterable, highlighting their helpfulness and responsiveness throughout the onboarding process. - Users value the **automation capabilities** of Iterable, enhancing their marketing strategies with seamless integration and personalized messaging. - Users appreciate the **powerful personalization features** of Iterable, enabling impactful messaging tailored to each subscriber. **Cons:** - Users find the **learning curve steep** , often struggling with unclear documentation and feature execution challenges. - Users note the **missing features** in Iterable, such as NHI filtering and HTML template export, causing frustration. - Users note **limited features** in Iterable, particularly in campaign scheduling and basic in-app messaging capabilities. - Users express frustration with **inconsistent reporting issues** , impacting trust in conversion tracking and overall campaign optimization. - Users highlight **inadequate reporting** capabilities in Iterable, causing difficulty in tracking performance across multiple projects. #### What Are Recent G2 Reviews of Iterable? **"[Iterable: The Intuitive Platform That Makes Data Actionable](https://www.g2.com/survey_responses/iterable-review-12383489)"** **Rating:** 4.5/5.0 stars *— Jake B.* [Read full review](https://www.g2.com/survey_responses/iterable-review-12383489) --- **"[Iterable scales with your growth and unifies B2B and B2C journeys](https://www.g2.com/survey_responses/iterable-review-12943549)"** **Rating:** 5.0/5.0 stars *— Daniel A.* [Read full review](https://www.g2.com/survey_responses/iterable-review-12943549) --- #### What Are G2 Users Discussing About Iterable? - [Is iterable a CRM?](https://www.g2.com/discussions/is-iterable-a-crm) - [What is iterable in Java?](https://www.g2.com/discussions/what-is-iterable-in-java) - 1 comment - [How much does iterable cost?](https://www.g2.com/discussions/how-much-does-iterable-cost) - 1 comment - [What is Iterable?](https://www.g2.com/discussions/what-is-iterable) - 2 comments ### 12. [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) Agentforce Marketing is Salesforce’s marketing solution for the Agentic Enterprise. AI agents help marketers plan, create, optimize, and orchestrate adaptive customer experiences across every channel and interaction. Built on the world’s #1 CDP, Agentforce Marketing connects data, AI, automation, and engagement into one deeply unified platform for B2B and B2C marketing. Agentforce Marketing is part of Marketing Cloud. It’s the next evolution of marketing orchestration where humans and AI agents work together to grow customer relationships and revenue. **Average Rating:** 4.0/5.0 **Total Reviews:** 4,384 **How Do G2 Users Rate Agentforce Marketing (formerly Salesforce Marketing Cloud)?** - **Integrations:** 8.9/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.3/10) - **Rich Notifications:** 9.4/10 (Category avg: 8.9/10) - **A/B Testing:** 9.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Agentforce Marketing (formerly Salesforce Marketing Cloud)?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Marketing Coordinator - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 47% Mid-Market, 28% Small-Business #### What Are Agentforce Marketing (formerly Salesforce Marketing Cloud)'s Pros and Cons? **Pros:** - Ease of Use (341 reviews) - Automation (197 reviews) - Integrations (183 reviews) - Email Marketing (177 reviews) - Features (165 reviews) **Cons:** - Learning Curve (218 reviews) - Steep Learning Curve (154 reviews) - Complexity (140 reviews) - Expensive (138 reviews) - Complex Usage (110 reviews) ### What Do G2 Reviewers Say About Agentforce Marketing (formerly Salesforce Marketing Cloud)? *AI-generated summary from verified user reviews* **Pros:** - Users find the **user-friendly interface** of Agentforce Marketing enhances navigation and facilitates quick learning for effective engagement. - Users value the **advanced automation capabilities** of Salesforce Marketing Cloud, enhancing customer engagement and lead conversion. - Users appreciate the **seamless integrations** that enhance data consolidation and customer engagement across multiple channels. - Users appreciate the **automation capabilities** of Agentforce Marketing, enhancing personalized communications and campaign effectiveness with ease. - Users appreciate the **automation capabilities** of Agentforce Marketing, enhancing segmentation and personalized engagement strategies effectively. **Cons:** - Users face a significant **learning curve** with Salesforce Marketing Cloud, making initial setup and usage challenging. - Users find the **steep learning curve** challenging, requiring significant time and effort to effectively utilize Agentforce Marketing. - Users find the **complexity** of Agentforce Marketing overwhelming, needing extensive knowledge and training to navigate effectively. - Users find the product **expensive** , indicating that its cost may be a barrier for some potential users. - Users find the **complex usage** of Agentforce Marketing challenging, particularly during setup and navigation between its features. #### What Are Recent G2 Reviews of Agentforce Marketing (formerly Salesforce Marketing Cloud)? **"[Powerful, Data-Driven Marketing Automation for Enterprise Teams](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12434861)"** **Rating:** 5.0/5.0 stars *— Sadi H.* [Read full review](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12434861) --- **"[Centralized, Automated Customer Engagement with Powerful Targeting](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12960617)"** **Rating:** 4.0/5.0 stars *— Verified User in Oil & Energy* [Read full review](https://www.g2.com/survey_responses/agentforce-marketing-formerly-salesforce-marketing-cloud-review-12960617) --- #### What Are G2 Users Discussing About Agentforce Marketing (formerly Salesforce Marketing Cloud)? - [I'm stuck on setting up automated email campaigns in Salesforce Marketing Cloud Engagement. Any tips?](https://www.g2.com/discussions/i-m-stuck-on-setting-up-automated-email-campaigns-in-salesforce-marketing-cloud-engagement-any-tips) - 3 comments - [How is Salesforce Marketing Cloud Account Engagement helping businesses tailor their marketing efforts to individual customer needs?](https://www.g2.com/discussions/how-is-salesforce-marketing-cloud-account-engagement-helping-businesses-tailor-their-marketing-efforts-to-individual-customer-needs) - 2 comments - [Is Salesforce an ESP?](https://www.g2.com/discussions/is-salesforce-an-esp) - 3 comments - [Do you need salesforce to use pardot?](https://www.g2.com/discussions/do-you-need-salesforce-to-use-pardot) - 2 comments - [What is Salesforce ad studio?](https://www.g2.com/discussions/what-is-salesforce-ad-studio) - 2 comments ### 13. [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora. The target audience for Bloomreach encompasses commerce businesses of all sizes that are looking to optimize customer interactions and drive sales growth. Its suite of products is particularly beneficial for marketers, content creators, and ecommerce managers who aim to improve customer engagement and conversion rates. Bloomreach is well-suited for brands operating across multiple channels, as it provides a cohesive strategy to connect with customers effectively. Use cases include personalized marketing campaigns, enhanced product discovery, streamlined content management, and AI-driven customer service, making it a versatile tool for various business needs. Key features of Bloomreach include its Engagement platform, which offers robust marketing automation capabilities that enable businesses to deliver personalized messages and offers based on customer behavior. The Discovery solution enhances the search experience on ecommerce sites, ensuring that customers can easily find products that match their interests. Additionally, the Content product functions as a headless content management system (CMS), allowing for flexible content delivery across various platforms. The Clarity tool, an AI-powered conversational shopping assistant, further enriches the customer experience by facilitating real-time interactions and support. The integration of Loomi, Bloomreach's AI for ecommerce, significantly amplifies the platform's capabilities by enabling rapid data processing and analysis. This results in new pathways for customers to engage with products, ultimately leading to increased profitability and accelerated business growth. Bloomreach is designed to simplify complex tasks, offering advanced customer journeys, social ad retargeting, omnichannel support, and AI-powered optimization. This comprehensive feature set provides a holistic view of the customer, optimizing experiences across all channels. The platform is also cost-effective and faster to deploy compared to competitors, reducing reliance on third-party solutions and lowering the total cost of ownership. With high ratings in customer reviews, Bloomreach is recognized for the quality of its user guides, support, and overall reliability, making it a valuable asset for businesses seeking to enhance their ecommerce strategies. **Average Rating:** 4.6/5.0 **Total Reviews:** 764 **How Do G2 Users Rate Bloomreach?** - **Integrations:** 8.7/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10) - **Rich Notifications:** 8.6/10 (Category avg: 8.9/10) - **A/B Testing:** 9.2/10 (Category avg: 8.4/10) **Who Is the Company Behind Bloomreach?** - **Seller:** [Bloomreach](https://www.g2.com/sellers/bloomreach) - **Company Website:** https://www.bloomreach.com - **Year Founded:** 2009 - **HQ Location:** Mountain View, CA - **Twitter:** @bloomreach_tm (10,400 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/bloomreach/ (1,140 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CRM Manager, Marketing Manager - **Top Industries:** Retail, Marketing and Advertising - **Company Size:** 49% Mid-Market, 28% Small-Business #### What Are Bloomreach's Pros and Cons? **Pros:** - Ease of Use (211 reviews) - Features (182 reviews) - Helpful (148 reviews) - Customer Support (147 reviews) - Intuitive (116 reviews) **Cons:** - Learning Curve (145 reviews) - Limited Features (103 reviews) - Missing Features (95 reviews) - Learning Difficulty (87 reviews) - Difficult Learning (75 reviews) ### What Do G2 Reviewers Say About Bloomreach? *AI-generated summary from verified user reviews* **Pros:** - Users find Bloomreach's **ease of use** remarkable, enjoying its intuitive interface and fast processing capabilities. - Users find Bloomreach to have **powerful features and ease of use** , enhancing daily operations and marketing analyses. - Users find Bloomreach's **seamless integration and robust support** essential for streamlining customer targeting and data management. - Users commend the **outstanding support** from Bloomreach, noting responsiveness and professionalism in addressing all queries. - Users value the **intuitive interface** of Bloomreach, enhancing their ability to create effective marketing strategies effortlessly. **Cons:** - Users find the **steep learning curve** of Bloomreach frustrating, noting it lacks user-friendliness and intuitive navigation. - Users find **limited features** in Bloomreach, such as restrictions on searchable fields and downloading options, frustrating. - Users find **missing features** in Bloomreach, such as limited searchable fields and lack of direct SQL support, frustrating. - Users experience a **steep learning curve** with Bloomreach, requiring time and support to navigate its complexity. - Users find the **difficult learning curve** of Bloomreach challenging, requiring time and effort for effective onboarding. #### What Are Recent G2 Reviews of Bloomreach? **"[Bloomreach Makes Personalisation Easy with Powerful Segmentation and Automation](https://www.g2.com/survey_responses/bloomreach-review-13078543)"** **Rating:** 4.0/5.0 stars *— megan l.* [Read full review](https://www.g2.com/survey_responses/bloomreach-review-13078543) --- **"[Bloomreach Still Shines Years Later](https://www.g2.com/survey_responses/bloomreach-review-7757853)"** **Rating:** 5.0/5.0 stars *— Denise R.* [Read full review](https://www.g2.com/survey_responses/bloomreach-review-7757853) --- #### What Are G2 Users Discussing About Bloomreach? - [What is Bloomreach used for?](https://www.g2.com/discussions/what-is-bloomreach-used-for) - 2 comments ### 14. [Omnisend](https://www.g2.com/products/omnisend/reviews) Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. You will find this platform refreshingly boring, in the best way possible. Offering the powerful features of an advanced marketing tool, but without the steep learning curve, Omnisend delivers an exceptional user experience for experts and rookies alike. Omnisend empowers online merchants to grow their businesses by building strong, personalized connections with their audience. Designed to save you time and increase your sales, it integrates directly with the most popular ecommerce platforms, allowing you to create beautifully designed email campaigns, send timely SMS messages, and automate repetitive marketing tasks effortlessly. It doesn’t matter if you’re just starting your business or already have a big operation — Omnisend grows with you, offering tools to help you engage your audience, improve retention, and drive consistent sales. Try out Omnisend and see for yourself how boring and adventureless (in the best way possible) your email marketing can be. - Send newsletters and targeted campaigns Create beautiful, shoppable emails using our intuitive drag-and-drop email builder and a variety of ready-made email templates. Add coupon codes, automatically pick & insert products and automatically resend campaigns to the non-openers — all without any tedious manual work! - Drive sales on autopilot with ecommerce automations Win (back) lost sales with pre-built workflows for cart abandonment, welcome series, transactional emails and more. Get pre-built, revenue-generating automations running in minutes or build your custom workflows using our no-code, drag-and-drop Automations Editor. - Improve your targeting with unlimited segmentation Segment your customers based on their shopping behavior as well as other properties to improve conversions with well-targeted, personalized emails and texts. Create segments for high-value customers, for specific category/product shoppers or those that need to be reengaged and personalize your messaging. - Combine email with SMS and more channels Add SMS and push notifications right next to your emails using the same platform and provide a consistent, omnichannel customer experience. Save time and costs — there’s no need to pay for separate email, SMS, and push apps anymore! - Build your email & SMS lists Collect new subscribers using our mobile-friendly, fully customizable forms. Choose from popups, signup boxes, landing pages, or a Wheel of Fortune to seamlessly collect email and/or SMS opt-ins. Capture your visitors with exit-intent forms and improve popup engagement using form targeting options, all available within Omnisend. - Automate content, personalization & targeting with AI Generate on-brand email copy, subject lines, and preheaders in seconds. Personalize messages based on behavior, recommend products automatically, and build smart segments using AI-powered tools like churn prediction, RFM analysis, and high-value customer detection – all without manual effort. - 24/7 support We give you stellar support and helpful advice anytime you need it. We’re available 24/7. Start using Omnisend for free, upgrade anytime! Omnisend invites Freelancers and Agencies to join the Omnisend partner program. This program is created to help Freelancers and Agencies accelerate their growth, win more clients and receive industry leading revenue share for referred and managed accounts. Check the link and join the program: https://www.omnisend.com/partners/ **Average Rating:** 4.6/5.0 **Total Reviews:** 1,168 **How Do G2 Users Rate Omnisend?** - **Integrations:** 9.2/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.3/10) - **Rich Notifications:** 9.1/10 (Category avg: 8.9/10) - **A/B Testing:** 9.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Omnisend?** - **Seller:** [Omnisend](https://www.g2.com/sellers/omnisend) - **Company Website:** https://www.omnisend.com/ - **Year Founded:** 2014 - **HQ Location:** Vilnius, Lithuania - **Twitter:** @omnisend (3,916 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2529056 (261 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 87% Small-Business, 8% Mid-Market #### What Are Omnisend's Pros and Cons? **Pros:** - Ease of Use (202 reviews) - Helpful (114 reviews) - Customer Support (108 reviews) - Email Marketing (107 reviews) - Automation (97 reviews) **Cons:** - Limited Features (60 reviews) - Missing Features (59 reviews) - Expensive (40 reviews) - Limited Customization (33 reviews) - Limited Templates (33 reviews) ### What Do G2 Reviewers Say About Omnisend? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Omnisend, allowing simple multichannel marketing without technical expertise. - Users highlight the **excellent support** from Omnisend, praising both the AI-bot and human representatives for assistance. - Users commend the **excellent customer support** at Omnisend, valuing both AI and human assistance. - Users value Omnisend for its **intuitive automation** , enhancing email marketing and boosting sales effortlessly for e-commerce businesses. - Users love the **automation capabilities** of Omnisend, enabling easy setup of multichannel marketing campaigns seamlessly. **Cons:** - Users feel Omnisend has **limited features** and integrations, affecting usability and client requests for enhancements. - Users note the **missing features** in Omnisend, highlighting the need for better integrations and documentation. - Users find the SMS functionality useful, but the **expensive pricing** can become a concern with increased usage. - Users feel **limited customization** options hinder creative email design, despite being overall satisfied with Omnisend's functionality. - Users find the **limited templates** in Omnisend restrict their creative design options for emails. #### What Are Recent G2 Reviews of Omnisend? **"[Omnisend Gives Us Full Control Over Branded Email & SMS Automation](https://www.g2.com/survey_responses/omnisend-review-13029949)"** **Rating:** 4.5/5.0 stars *— Harrison T.* [Read full review](https://www.g2.com/survey_responses/omnisend-review-13029949) --- **"[Fast Email & SMS Campaigns with Powerful Automation](https://www.g2.com/survey_responses/omnisend-review-13069814)"** **Rating:** 5.0/5.0 stars *— Lucas T.* [Read full review](https://www.g2.com/survey_responses/omnisend-review-13069814) --- #### What Are G2 Users Discussing About Omnisend? - [What is Omnisend used for?](https://www.g2.com/discussions/what-is-omnisend-used-for) - [What is Mautic software?](https://www.g2.com/discussions/what-is-mautic-software) - 1 comment - [How do I choose a marketing automation software?](https://www.g2.com/discussions/how-do-i-choose-a-marketing-automation-software) - 1 comment - [Is Omnisend better than Mailchimp?](https://www.g2.com/discussions/is-omnisend-better-than-mailchimp) - 2 comments - [What is Omnisend?](https://www.g2.com/discussions/what-is-omnisend) - 1 comment ### 15. [D·engage](https://www.g2.com/products/d-engage/reviews) D·ENGAGE: CUSTOMER EXPERIENCE FINALLY DONE RIGHT. Transform your data into meaningful customer experiences at the moments that matter most. Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue. GLOBAL TRUST. MEASURABLE RESULTS. We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia. Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results. OUR CAPABILITIES. D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility. We remove complexity by unifying all your customer data, insights, and actions in one platform. 1. True Data Foundation: the industries leading CDP Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view. \> Activate data instantly with zero-effort integration, no replication. \> Build real-time 360° profiles across all data sources. \> Connect easily to Oracle, PostgreSQL, MS SQL, SAP HANA, BigQuery, and Redshift. \> Run in cloud or on-premise with full security. \> Create micro-segments and personalize in real time. 2. Realtime, 1:1 Personalization: the Channels Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging. \> Omnichannel automation that connects every channel in one flow. \> Journey orchestration to design and automate personalized customer paths. \> Advanced analytics with unified dashboards and actionable insights. \> Flexible integrations with leading CRM, BI, and marketing tools. 3. AI-Driven Intelligence: Zeki AI Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time. THE COMPANY D·engage is backed by leading investors including TIBAS Ventures, with participation from Gelecek Etki VC (managed in partnership with Vestel Ventures and Tacirler Asset Management), Maxis, and the Türkiye Development Fund – Invest 101 Fund. Our headquarter is in London, supporting a global team and customer base across Europe, MENA, LATAM, and Asia. Visit Dengage.com **Average Rating:** 4.6/5.0 **Total Reviews:** 132 **How Do G2 Users Rate D·engage?** - **Integrations:** 8.7/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Rich Notifications:** 8.9/10 (Category avg: 8.9/10) - **A/B Testing:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind D·engage?** - **Seller:** [D·engage](https://www.g2.com/sellers/d-engage) - **Company Website:** https://dengage.com/ - **Year Founded:** 2018 - **HQ Location:** London, GB - **Twitter:** @DengageGlobal (53 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/dengage/ (148 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Apparel & Fashion, Marketing and Advertising - **Company Size:** 40% Small-Business, 39% Mid-Market #### What Are D·engage's Pros and Cons? **Pros:** - Ease of Use (59 reviews) - Customer Support (39 reviews) - Helpful (33 reviews) - Customer Engagement (27 reviews) - Automation (25 reviews) **Cons:** - Learning Curve (24 reviews) - Limited Features (16 reviews) - Missing Features (10 reviews) - Inadequate Reporting (9 reviews) - Poor Customer Support (9 reviews) ### What Do G2 Reviewers Say About D·engage? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of D·engage, highlighting its intuitive design and smooth campaign setup. - Users value the **responsive customer support** of D·engage, highlighting their helpfulness and effective follow-up on issues. - Users find D·engage **extremely helpful** for data measurement and customer behavior tracking, enhancing their marketing efforts significantly. - Users appreciate the **excellent customer engagement** capabilities of D·engage, enhancing campaign effectiveness through robust tools and support. - Users love the **smart automation** of D·engage, simplifying campaign management and enhancing overall customer engagement. **Cons:** - Users find the **learning curve steep** , struggling with difficult segment building and a lack of training resources. - Users note the **limited design capabilities** and slow progress in D·engage, impacting overall functionality. - Users express concern over **missing features** and slow development, impacting CRM management and personalization capabilities. - Users find the **inadequate reporting** of D·engage limits insights and requires manual data exports for analysis. - Users find the **customer support slow** , with insufficient assistance during critical periods and uncommunicated updates impacting functionality. #### What Are Recent G2 Reviews of D·engage? **"[5 years, 3 implementations: journey builder and remote segments stood out](https://www.g2.com/survey_responses/d-engage-review-13070856)"** **Rating:** 5.0/5.0 stars *— Alperen D.* [Read full review](https://www.g2.com/survey_responses/d-engage-review-13070856) --- **"[The most flexible, best-supported engagement platform we evaluated](https://www.g2.com/survey_responses/d-engage-review-13056864)"** **Rating:** 5.0/5.0 stars *— Serdar K.* [Read full review](https://www.g2.com/survey_responses/d-engage-review-13056864) --- #### What Are G2 Users Discussing About D·engage? - [What is D·engage used for?](https://www.g2.com/discussions/what-is-d-engage-used-for) - 1 comment, 1 upvote ### 16. [GetResponse](https://www.g2.com/products/getresponse/reviews) GetResponse is a lifecycle automation platform for businesses that want to drive more consistent, repeatable revenue across the entire customer journey. We help you move customers from first touch to first purchase, repeat purchase, and reactivation - using email, SMS, push notifications, and lifecycle automation across every stage of the customer journey With built-in deliverability, behavioral triggers, and deep integrations, you can launch faster, reduce manual work, and turn your lifecycle into a predictable revenue system. No disconnected tools. No campaign chaos. Just one system designed to move customers forward. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,115 **How Do G2 Users Rate GetResponse?** - **Integrations:** 8.3/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.3/10) - **Rich Notifications:** 8.3/10 (Category avg: 8.9/10) - **A/B Testing:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind GetResponse?** - **Seller:** [GetResponse](https://www.g2.com/sellers/getresponse) - **Company Website:** https://www.getresponse.com/ - **Year Founded:** 1998 - **HQ Location:** Poland - **Twitter:** @getresponse (54,233 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1063383/ (432 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness - **Company Size:** 78% Small-Business, 17% Mid-Market #### What Are GetResponse's Pros and Cons? **Pros:** - Ease of Use (167 reviews) - Customer Support (132 reviews) - Email Marketing (104 reviews) - Helpful (99 reviews) - Features (94 reviews) **Cons:** - Missing Features (52 reviews) - Expensive (44 reviews) - Limited Features (42 reviews) - Learning Curve (41 reviews) - Limitations (24 reviews) ### What Do G2 Reviewers Say About GetResponse? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **intuitive and user-friendly interface** of GetResponse, making email campaign creation effortless and efficient. - Users commend GetResponse for its **excellent customer support** , always available to assist and resolve issues promptly. - Users love the **intuitive interface** of GetResponse, enabling easy creation of professional email campaigns. - Users appreciate the **excellent support** of GetResponse, always responsive and ready to assist with any queries. - Users value the **intuitive interface and rich feature set** of GetResponse, enabling efficient and professional campaign management. **Cons:** - Users find **missing features** in GetResponse, particularly with report clarity and landing page optimization for devices. - Users find GetResponse **expensive** as costs rise significantly with increased contacts and higher-tier features. - Users find **limited features** in GetResponse, particularly noting the complexity of reports and lack of list sorting options. - Users find the **learning curve for advanced features** steep, making it challenging to fully utilize the platform. - Users experience significant **limitations** in pricing, support quality, and advanced feature usability with GetResponse. #### What Are Recent G2 Reviews of GetResponse? **"[A great balance between automation, ease of use, and integrations](https://www.g2.com/survey_responses/getresponse-review-13064281)"** **Rating:** 5.0/5.0 stars *— Miguel F.* [Read full review](https://www.g2.com/survey_responses/getresponse-review-13064281) --- **"[Strong Value for Money but Needs Tagging Improvement](https://www.g2.com/survey_responses/getresponse-review-12738658)"** **Rating:** 4.0/5.0 stars *— Christopher H.* [Read full review](https://www.g2.com/survey_responses/getresponse-review-12738658) --- #### What Are G2 Users Discussing About GetResponse? - [What is GetResponse used for?](https://www.g2.com/discussions/getresponse-what-is-getresponse-used-for) - 2 comments, 1 upvote - [Is get response good?](https://www.g2.com/discussions/is-get-response-good) - 3 comments, 1 upvote - [How much does GetResponse cost?](https://www.g2.com/discussions/how-much-does-getresponse-cost) - 3 comments - [What is GetResponse used for?](https://www.g2.com/discussions/what-is-getresponse-used-for) - 5 comments ### 17. [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) Trusted by over 500,000 businesses worldwide, Brevo (formerly Sendinblue) is the affordable, all-in-one marketing and CRM stack that helps growing businesses scale faster. It's easy to use and suitable for companies of all sizes. Build lasting customer relationships with Brevo's flexible toolkit. Products range from marketing to sales, chat, and transactional emails. Choose what you need — and only pay for what you use. Here are just some of the things you can do with Brevo: - Run multi-channel marketing campaigns across email, WhatsApp, SMS, web push, and Facebook ads - Trigger transactional emails, SMS, and WhatsApp notifications over Brevo SMTP and APIs - Automate marketing activities to deliver the right message at the right time, and efficiently manage your audience - Reduce the number of marketing and sales apps — and get a full view of customer interactions with tools that talk to each other - Engage customers in real-time and reply to FAQs 24/7 with live chat and chatbot - Track leads, automate tasks, and schedule meetings with the Brevo Sales Platform - Connect your e-commerce store to track web sales and use the Retention analysis to improve your marketing strategy. - Talk to customers anytime, anywhere with Brevo’s cloud-based phone system Learn more and start for free at https://www.brevo.com/products/marketing-platform/ Get a custom quote: https://www.brevo.com/plus/contact/ **Average Rating:** 4.5/5.0 **Total Reviews:** 2,445 **How Do G2 Users Rate Brevo Marketing Platform?** - **Integrations:** 8.8/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Rich Notifications:** 8.3/10 (Category avg: 8.9/10) - **A/B Testing:** 8.8/10 (Category avg: 8.4/10) **Who Is the Company Behind Brevo Marketing Platform?** - **Seller:** [Brevo](https://www.g2.com/sellers/brevo) - **Company Website:** https://www.brevo.com/ - **Year Founded:** 2012 - **HQ Location:** Paris - **Twitter:** @brevo_official (16,032 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/brevo/ (898 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 84% Small-Business, 13% Mid-Market #### What Are Brevo Marketing Platform's Pros and Cons? **Pros:** - Ease of Use (314 reviews) - Email Marketing (171 reviews) - Features (167 reviews) - Easy Setup (150 reviews) - User-Friendly (149 reviews) **Cons:** - Missing Features (107 reviews) - Limited Features (80 reviews) - Limited Customization (71 reviews) - Learning Curve (58 reviews) - Expensive (55 reviews) ### What Do G2 Reviewers Say About Brevo Marketing Platform? *AI-generated summary from verified user reviews* **Pros:** - Users find Brevo Marketing Platform's **ease of use** beneficial, praising its clean design and user-friendly interface. - Users appreciate the **convenient and efficient email marketing** features of Brevo, making automation and scheduling a breeze. - Users value the **easy scheduling and automation features** of Brevo, enhancing their email marketing efficiency significantly. - Users find the **easy setup** of Brevo Marketing Platform essential for managing effective email campaigns effortlessly. - Users praise Brevo for its **user-friendly interface** , enabling even beginners to easily send newsletters and manage campaigns. **Cons:** - Users find **missing features** in Brevo, particularly with limited template flexibility and insufficient automation options. - Users note the **limited features** in Brevo, particularly in template customization and workflow automation capabilities. - Users find the **limited customization** of Brevo's templates restricts their ability to execute complex marketing tasks effectively. - Users find the **learning curve steep** , as understanding advanced features and back-end processes can be complicated. - Users find Brevo Marketing Platform to be **expensive** , especially with escalating costs for SMS and complex pricing tiers. #### What Are Recent G2 Reviews of Brevo Marketing Platform? **"[All-in-One Marketing Platform That Simplifies Automation, Improves Targeting, and Drives Better ROI](https://www.g2.com/survey_responses/brevo-marketing-platform-review-12763163)"** **Rating:** 5.0/5.0 stars *— Hardik C.* [Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-12763163) --- **"[Brevo: Easy Email Campaigns with Solid Features at a Lower Price](https://www.g2.com/survey_responses/brevo-marketing-platform-review-12676684)"** **Rating:** 5.0/5.0 stars *— Bhavya D.* [Read full review](https://www.g2.com/survey_responses/brevo-marketing-platform-review-12676684) --- #### What Are G2 Users Discussing About Brevo Marketing Platform? - [What is Sendinblue used for?](https://www.g2.com/discussions/brevo-marketing-platform-what-is-sendinblue-used-for) - 1 comment, 1 upvote - [Is Sendinblue free?](https://www.g2.com/discussions/is-sendinblue-free) - 6 comments - [What is Sendinblue email?](https://www.g2.com/discussions/what-is-sendinblue-email) - 1 comment - [What is Sendinblue?](https://www.g2.com/discussions/what-is-sendinblue) - 1 comment ### 18. [Sendbird](https://www.g2.com/products/sendbird/reviews) Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution enables businesses to engage with customers across various channels while ensuring that human agents remain available for more complex inquiries. By leveraging AI technology, Sendbird empowers enterprises to proactively communicate with their customers, fostering deeper connections and driving customer satisfaction. Primarily targeting enterprises aiming to improve their customer service and sales processes, Sendbird serves a diverse range of industries, including e-commerce, finance, and telecommunications. The platform is particularly beneficial for organizations that manage a high volume of customer interactions and require efficient handling of these conversations. By automating routine inquiries and interactions, businesses can allocate their human resources to more intricate issues, ultimately optimizing operational efficiency and enhancing overall service quality. One of the standout features of Sendbird is its seamless integration with existing communication channels, allowing businesses to maintain a consistent presence across platforms. This omnichannel approach ensures that customers can reach out for support or sales inquiries through their preferred medium, whether it be chat, email, or social media. Additionally, Sendbird's AI capabilities enable the platform to initiate proactive business messages, re-engaging customers and enhancing their overall experience. This proactive communication not only addresses customer needs but also anticipates them, leading to increased satisfaction and loyalty. The platform's robust communication APIs further differentiate Sendbird from other solutions in the market. These APIs are designed to be scalable and adaptable, allowing businesses to create customized AI agents that cater to their specific requirements. This flexibility enables organizations to develop tailored solutions that resonate with their target audience, ensuring that customer interactions are both meaningful and effective. Moreover, Sendbird's award-winning design underscores its commitment to delivering high-quality communication experiences that prioritize user engagement. Sendbird effectively combines advanced AI technology with a comprehensive communication framework, setting itself apart in the realm of customer engagement solutions. By automating routine tasks and enabling proactive outreach, the platform enhances customer interactions while supporting businesses in achieving their operational goals. With its focus on maintaining human involvement for complex inquiries, Sendbird strikes a balance between efficiency and personalization, making it a valuable tool for enterprises looking to elevate their customer experience. **Average Rating:** 4.6/5.0 **Total Reviews:** 122 **How Do G2 Users Rate Sendbird?** - **Integrations:** 6.9/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10) - **Rich Notifications:** 7.8/10 (Category avg: 8.9/10) - **A/B Testing:** 7.0/10 (Category avg: 8.4/10) **Who Is the Company Behind Sendbird?** - **Seller:** [Sendbird](https://www.g2.com/sellers/sendbird) - **Company Website:** https://sendbird.com - **Year Founded:** 2013 - **HQ Location:** San Mateo, California - **Twitter:** @SendBird (4,840 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10043307/ (302 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Student Experience Team Member, Product Manager - **Top Industries:** Computer Software, Health, Wellness and Fitness - **Company Size:** 47% Mid-Market, 31% Small-Business #### What Are Sendbird's Pros and Cons? **Pros:** - Ease of Use (47 reviews) - Customer Support (31 reviews) - Features (26 reviews) - Easy Integrations (21 reviews) - Easy Setup (20 reviews) **Cons:** - Expensive (18 reviews) - Learning Curve (10 reviews) - Cost (9 reviews) - Cost Limitations (7 reviews) - Difficult Setup (7 reviews) ### What Do G2 Reviewers Say About Sendbird? *AI-generated summary from verified user reviews* **Pros:** - Users find Sendbird to have **excellent ease of use** , thanks to its thorough documentation and simple integration process. - Users appreciate the **excellent customer support** from Sendbird, highlighting prompt assistance and robust integration ease. - Users find Sendbird's **robust features** and seamless integration invaluable for enhancing communication in their businesses. - Users appreciate the **easy integrations** with Sendbird, highlighting its reliability and solid support for implementation. - Users commend the **easy setup** of Sendbird, making integration into operations straightforward and hassle-free. **Cons:** - Users find the **cost prohibitive** , especially for startups, and desire more affordable pricing options. - Users find the **learning curve** for Sendbird challenging, especially when dealing with advanced features and setup. - Users find Sendbird's **high pricing** challenging, especially for startups, complicating the choice of plans and features. - Users express concerns about **cost limitations** with Sendbird, finding pricing confusing and not justifying long-term use. - Users find the **difficult setup** of Sendbird challenging, especially with overwhelming documentation and tricky initial integration. #### What Are Recent G2 Reviews of Sendbird? **"[Reliable, Scalable In-App Chat, Voice, and Video—Fast to Build with Great APIs](https://www.g2.com/survey_responses/sendbird-review-13084589)"** **Rating:** 4.5/5.0 stars *— Verified User in Internet* [Read full review](https://www.g2.com/survey_responses/sendbird-review-13084589) --- **"[Developer-Friendly APIs for Fast, Reliable Real-Time Chat](https://www.g2.com/survey_responses/sendbird-review-13042624)"** **Rating:** 4.0/5.0 stars *— Verified User in Oil & Energy* [Read full review](https://www.g2.com/survey_responses/sendbird-review-13042624) --- #### What Are G2 Users Discussing About Sendbird? - [What is the best chat API?](https://www.g2.com/discussions/what-is-the-best-chat-api) - [Where is Sendbird located?](https://www.g2.com/discussions/where-is-sendbird-located) - [What is Sendbird?](https://www.g2.com/discussions/what-is-sendbird) - [How does Sendbird work?](https://www.g2.com/discussions/how-does-sendbird-work) ### 19. [Batch](https://www.g2.com/products/batch/reviews) Batch is a modern Customer Engagement Platform built for CRM teams seeking greater efficiency, agility, and autonomy in orchestrating their omnichannel campaigns (email, SMS, push notifications, in-app messages, landing pages, Ads, WhatsApp, RCS, etc.). Designed as a no-code solution, it’s the only CEP that combines a seamless interface, intelligent segmentation, an interactive journey builder, all messaging channels, and built-in analytics. With Batch, marketers can independently create, launch, and monitor personalized campaigns — simple or complex — without relying on engineering teams, even for anonymous audiences. The platform is powered by a high-performance, modern data foundation: it connects natively to Snowflake/BigQuery environments or composable CDPs, and consolidates multiple tools into one — campaign orchestrator, email and mobile router, and data platform — while delivering a user experience built for simplicity and performance. With Batch, marketing teams benefit from a sovereign, high-impact platform and expert support to take back control of customer engagement, accelerate CRM cycles, and generate more value with less complexity. With offices in France and Germany, Batch supports over 400 clients across 25 countries — Le Monde, La Redoute, Oscaro, Lacoste, Manomano, SNCF Connect, Tagesspiegel, Sky, Leclerc, Intermarché, Rewe, Lidl, Le Point, Sephora, BVG, Leboncoin, Mobile.de, dm-drogerie markt. **Average Rating:** 4.6/5.0 **Total Reviews:** 40 **How Do G2 Users Rate Batch?** - **Integrations:** 8.2/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) - **Rich Notifications:** 8.3/10 (Category avg: 8.9/10) - **A/B Testing:** 8.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Batch?** - **Seller:** [Batch](https://www.g2.com/sellers/batch) - **Year Founded:** 2015 - **HQ Location:** Paris, lle-de-France - **Twitter:** @batch (1,923 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/batch-com/ (123 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Leisure, Travel & Tourism - **Company Size:** 46% Enterprise, 41% Mid-Market #### What Are Batch's Pros and Cons? **Pros:** - Customer Support (8 reviews) - Ease of Use (5 reviews) - Helpful (5 reviews) - Business Enhancement (3 reviews) - Intuitive (3 reviews) **Cons:** - Missing Features (2 reviews) - Dashboard Issues (1 reviews) - Difficult Setup (1 reviews) - Feature Improvements (1 reviews) - Integration Difficulty (1 reviews) ### What Do G2 Reviewers Say About Batch? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive customer support** of Batch, appreciating quick assistance and proactive engagement with needs. - Users appreciate the **ease of use** of Batch, finding it quick to set up campaigns and user-friendly. - Users value the **ease of use and excellent support** from Batch, enhancing their campaign management experience. - Users commend Batch for their **business enhancement capabilities** , exceeding expectations with innovative tools and excellent support. - Users praise Batch for its **intuitive design** , making campaign setup quick and enhancing overall user experience. **Cons:** - Users find the **lack of necessary features** hampers effective setup of web and app push strategies. - Users find the **dashboard overwhelming** at first, making it challenging to set up advanced push notification campaigns. - Users find the **difficult setup** of Batch challenging, especially without using the CEP interface for push strategies. - Users desire additional **feature development and testing** to enhance their experience with Batch. - Users find it challenging to join some **integration teams** , limiting their ability to explore Batch's full capabilities. #### What Are Recent G2 Reviews of Batch? **"[User friendly and expertise](https://www.g2.com/survey_responses/batch-review-11310825)"** **Rating:** 4.0/5.0 stars *— Samira G.* [Read full review](https://www.g2.com/survey_responses/batch-review-11310825) --- **"[Easy-to-Use Platform with Strong Success Manager Support](https://www.g2.com/survey_responses/batch-review-12275333)"** **Rating:** 5.0/5.0 stars *— Benjamin C.* [Read full review](https://www.g2.com/survey_responses/batch-review-12275333) --- ### 20. [SendPulse](https://www.g2.com/products/sendpulse/reviews) SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder; - web push notification service; - website builder; - live chat builder; - CRM system; - online course builder and LMS. No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere. Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you can efficiently: - Build and segment your audience. - Manage all your sales and marketing activities from a single platform. - Track and analyze the effectiveness of your deals. - Make data-driven decisions based on actionable insights. - Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel. SendPulse offers unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while paid subscriptions start at just $9.85 per month. **Average Rating:** 4.6/5.0 **Total Reviews:** 684 **How Do G2 Users Rate SendPulse?** - **Integrations:** 8.4/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10) - **Rich Notifications:** 8.8/10 (Category avg: 8.9/10) - **A/B Testing:** 8.9/10 (Category avg: 8.4/10) **Who Is the Company Behind SendPulse?** - **Seller:** [SendPulse](https://www.g2.com/sellers/sendpulse) - **Year Founded:** 2015 - **HQ Location:** New York - **Twitter:** @SendPulseCom (2,084 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9359878/ (190 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 90% Small-Business, 9% Mid-Market #### What Are SendPulse's Pros and Cons? **Pros:** - Ease of Use (48 reviews) - Automation (37 reviews) - Easy Setup (34 reviews) - Email Marketing (32 reviews) - Features (28 reviews) **Cons:** - Missing Features (22 reviews) - Limited Features (16 reviews) - Learning Curve (15 reviews) - Limited Options (13 reviews) - Not Intuitive (12 reviews) ### What Do G2 Reviewers Say About SendPulse? *AI-generated summary from verified user reviews* **Pros:** - Users find SendPulse to be **very easy to use** , enjoying a seamless sign-up process and intuitive experience. - Users love the **automation features** of SendPulse, simplifying email and message communication with customers effortlessly. - Users commend the **easy setup** of SendPulse, appreciating its straightforward onboarding and intuitive user interface. - Users value the **seamless integration** of SendPulse's chatbot and CRM, enhancing business automation and efficiency. - Users love the **user-friendly interface** of SendPulse, allowing easy email and message creation for all needs. **Cons:** - Users find **missing features** in SendPulse, including an outdated UI and basic analytics compared to newer tools. - Users find the **limited features** of SendPulse, particularly in analytics and UI, hinder their overall experience. - Users find the **learning curve steep** , as navigating the interface and FAQs can be confusing and overwhelming. - Users find SendPulse has **limited options** , wishing for improved integrations and cost-effective features for small businesses. - Users find the **WhatsApp API setup and UI cumbersome** , leading to frustration while managing complex workflows. #### What Are Recent G2 Reviews of SendPulse? **"[Chat Bot is a great source of information for our users and saves us great amount of work.](https://www.g2.com/survey_responses/sendpulse-review-8697479)"** **Rating:** 5.0/5.0 stars *— Fernando C.* [Read full review](https://www.g2.com/survey_responses/sendpulse-review-8697479) --- **"[Sendpulse Does Everything I Need: Intuitive Chatbot Builder That Just Works](https://www.g2.com/survey_responses/sendpulse-review-13054623)"** **Rating:** 4.5/5.0 stars *— Vercueil v.* [Read full review](https://www.g2.com/survey_responses/sendpulse-review-13054623) --- #### What Are G2 Users Discussing About SendPulse? - [What is SendPulse used for?](https://www.g2.com/discussions/what-is-sendpulse-used-for) - 1 comment ### 21. [SuprSend](https://www.g2.com/products/suprsend/reviews) SuprSend is a notification infrastructure built for modern product teams who need reliable, scalable, and developer-friendly notifications without building everything from scratch. WHY TEAMS CHOOSE SUPRSEND: Stop Rebuilding Notifications Most teams waste 3-6 months building notification systems that break at scale. SuprSend gives you enterprise-grade infrastructure out of the box so you can ship notifications in days, not months. One API, Every Channel Send to email, SMS, WhatsApp, Slack, MS Teams, mobile push, web push, and in-app—all with a single API call. No more juggling multiple vendor SDKs or maintaining separate integrations. Built for Developers, Loved by Product Teams Developers get clean APIs and SDKs (Node, Python, Java, Go, PHP). Product teams get a no-code workflow builder to create, test, and launch notifications without engineering bottlenecks. Workflows That Actually Work Build smart notification workflows with batching, digests, delays, conditional logic, timezone support, and cross-channel routing. Send the right message, on the right channel, at the right time. WHAT YOU GET: - Unified Notification API - One API for all channels - Template Management - Version-controlled templates with live preview - Workflow Builder - Drag-and-drop workflows with conditions and delays - In-App Inbox & Feed - Drop-in React components for web and mobile - User Preferences - Out-of-the-box preference management - Multi-Tenancy - Per-tenant customization for B2B2C products - Vendor Management - Automatic failover between email/SMS providers - Smart Routing - Intelligent channel selection based on user behavior - Real-time Analytics - Logs, delivery rates, and failure alerts - Data Warehouse Integration - Run campaigns on top of your data BUILT FOR: - SaaS products needing transactional emails (password resets, invoices, alerts) - B2B2C platforms requiring per-tenant notification customization - Growth teams running engagement campaigns across multiple channels - Engineering teams who don't want to build notification infrastructure TRUSTED BY: Startups to scaling companies across SaaS, E-commerce, FinTech, HealthTech, and EdTech rely on SuprSend to handle millions of notifications daily. Try SuprSend for free: https://www.suprsend.com/ **Average Rating:** 4.8/5.0 **Total Reviews:** 126 **How Do G2 Users Rate SuprSend?** - **Integrations:** 9.5/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10) - **Rich Notifications:** 9.5/10 (Category avg: 8.9/10) - **A/B Testing:** 9.5/10 (Category avg: 8.4/10) **Who Is the Company Behind SuprSend?** - **Seller:** [SuprSend](https://www.g2.com/sellers/suprsend) - **Company Website:** https://www.suprsend.com - **Year Founded:** 2022 - **HQ Location:** San Francisco, CA - **Twitter:** @SuprSend (102 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/suprsend/ (22 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 72% Small-Business, 22% Mid-Market #### What Are SuprSend's Pros and Cons? **Pros:** - Notifications (60 reviews) - Ease of Use (57 reviews) - Notification Features (57 reviews) - Integrations (42 reviews) - Easy Setup (41 reviews) **Cons:** - Missing Features (26 reviews) - Limited Features (8 reviews) - Limited Templates (5 reviews) - Difficult Setup (4 reviews) - Learning Curve (4 reviews) ### What Do G2 Reviewers Say About SuprSend? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **visual workflow builder** of SuprSend, simplifying notification management without needing code. - Users value the **ease of use** of SuprSend, enabling smooth workflow management without the need for coding. - Users appreciate the **user-friendly notification workflow builder** in SuprSend, enabling seamless management and updates without coding. - Users love the **seamless integrations** with backend systems, streamlining notification setup and saving valuable development time. - Users value the **easy setup** of SuprSend, enabling personalized notifications without coding hassles for different user types. **Cons:** - Users note that the **analytics features are lacking** details, suggesting improvements for a more comprehensive experience. - Users desire more **features on the platform** to enhance complex marketing notifications, as current options are limited. - Users find the **limited templates** frustrating, wishing for more options to save time and enhance customization. - Users find the **difficult setup** of SuprSend time-consuming, often requiring significant effort before enjoying its seamless experience. - Users find a **steep learning curve** with SuprSend, needing time to configure and understand the platform effectively. #### What Are Recent G2 Reviews of SuprSend? **"[Streamlining Multi-Channel Notifications with Ease](https://www.g2.com/survey_responses/suprsend-review-12762968)"** **Rating:** 5.0/5.0 stars *— Rutvik V.* [Read full review](https://www.g2.com/survey_responses/suprsend-review-12762968) --- **"[SuprSend Makes Multi-Channel Notifications Clean, Scalable, and Developer-Friendly](https://www.g2.com/survey_responses/suprsend-review-12770173)"** **Rating:** 4.0/5.0 stars *— Sakshi T.* [Read full review](https://www.g2.com/survey_responses/suprsend-review-12770173) --- ### 22. [Knock](https://www.g2.com/products/knock-knock/reviews) Knock is infrastructure for sending product and customer messaging. Ship cross-channel product notifications and lifecycle messaging that drives engagement, growth, and retention. Knock has everything you need to power notifications for your product, including: - A powerful workflow engine to automate and manage your entire cross-channel motion, from in-product messaging to email and push notifications. - Branded, in-product messaging components, including embeddable inboxes, feeds, and lifecycle messages. - Broadcasts make it easy to send effective, one-time messages to custom audiences. - A dynamic template manager for consistent, personalized cross-channel messaging. - End-to-end observability and analytics to monitor platform health and engagement. - Notification preferences give users control of where and when they receive notifications to increase retention. - Powerful integrations with dozens of tools across email, SMS, push, and chat. **Average Rating:** 4.6/5.0 **Total Reviews:** 147 **How Do G2 Users Rate Knock?** - **Integrations:** 8.7/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Rich Notifications:** 8.8/10 (Category avg: 8.9/10) - **A/B Testing:** 6.9/10 (Category avg: 8.4/10) **Who Is the Company Behind Knock?** - **Seller:** [Knock](https://www.g2.com/sellers/knock-68c9dc19-2711-4d35-9006-94e645cd7e02) - **Company Website:** https://knock.app/ - **Year Founded:** 2021 - **HQ Location:** New York, NY - **Twitter:** @knocklabs (2,106 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/knocklabs/ (23 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, CTO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 72% Small-Business, 21% Mid-Market #### What Are Knock's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Notifications (30 reviews) - Easy Setup (26 reviews) - Customer Support (24 reviews) - Easy Integrations (19 reviews) **Cons:** - Missing Features (15 reviews) - Notification Issues (8 reviews) - Difficult Setup (7 reviews) - Insufficient Features (7 reviews) - Complexity (6 reviews) ### What Do G2 Reviewers Say About Knock? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Knock, highlighting its intuitive UI and seamless integrations for all team members. - Users find Knock provides **centralized and reliable notifications** , streamlining processes and saving engineering time effectively. - Users find Knock's **easy setup** a standout feature, allowing seamless integrations and quick deployment of notifications. - Users highlight the **outstanding customer support** from Knock, praising its responsiveness and expertise in resolving issues. - Users value the **easy integrations** of Knock, facilitating quick setups for notifications and enhancing team collaboration. **Cons:** - Users note the **missing features** in Knock, such as outdated documentation and lack of Vue.js components. - Users experience **notification issues** with Knock, including confusion over UI updates and challenges in implementing push notifications. - Users find the **difficult setup** of Knock challenging, especially with the learning curve and UI-based configurations. - Users find the **insufficient features** of Knock limiting, particularly in analytics and UI intuitiveness. - Users find the **complexity of email creation** with HTML in Knock can be challenging and occasionally confusing. #### What Are Recent G2 Reviews of Knock? **"[Robust Multichannel Notifications Made Easy](https://www.g2.com/survey_responses/knock-review-13041880)"** **Rating:** 5.0/5.0 stars *— Tyler T.* [Read full review](https://www.g2.com/survey_responses/knock-review-13041880) --- **"[Effortless Workflow Management with Powerful Integrations](https://www.g2.com/survey_responses/knock-review-12789262)"** **Rating:** 5.0/5.0 stars *— Bradly L.* [Read full review](https://www.g2.com/survey_responses/knock-review-12789262) --- ### 23. [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) SAP Engagement Cloud (formerly SAP Emarsys) helps organizations power unique engagement by connecting real-time customer insights with the operational signals that run the business. As part of the SAP Customer Experience (CX) portfolio, Engagement Cloud enables personalized, AI-driven interactions across every channel—turning moments like orders, service events, and loyalty milestones into timely, relevant experiences that build trust, strengthen relationships, and drive growth. **Average Rating:** 4.3/5.0 **Total Reviews:** 610 **How Do G2 Users Rate SAP Engagement Cloud (formerly SAP Emarsys)?** - **Integrations:** 7.4/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.3/10) - **Rich Notifications:** 7.0/10 (Category avg: 8.9/10) - **A/B Testing:** 7.6/10 (Category avg: 8.4/10) **Who Is the Company Behind SAP Engagement Cloud (formerly SAP Emarsys)?** - **Seller:** [SAP](https://www.g2.com/sellers/sap) - **Company Website:** https://www.sap.com/ - **Year Founded:** 1972 - **HQ Location:** Walldorf - **Twitter:** @SAP (297,052 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sap/ (141,955 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, CRM Manager - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 49% Mid-Market, 22% Small-Business #### What Are SAP Engagement Cloud (formerly SAP Emarsys)'s Pros and Cons? **Pros:** - Ease of Use (82 reviews) - Automation (61 reviews) - Features (61 reviews) - Personalization (48 reviews) - Helpful (46 reviews) **Cons:** - Missing Features (43 reviews) - Learning Curve (42 reviews) - Difficult Learning (36 reviews) - Not Intuitive (33 reviews) - Limited Features (32 reviews) ### What Do G2 Reviewers Say About SAP Engagement Cloud (formerly SAP Emarsys)? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** in SAP Emarsys, enabling quick campaign launches and streamlined client experiences. - Users value the **almost unlimited automation ability** in SAP Engagement Cloud, enhancing email marketing efficiency and customization. - Users value the **simplicity and comprehensive features** of SAP Emarsys, enhancing efficiency and campaign management effortlessly. - Users value the **easy personalization** offered by SAP Engagement Cloud, enhancing marketing relevance and engagement across channels. - Users value the **helpful customer support** and training provided, enhancing their experience with SAP Engagement Cloud. **Cons:** - Users find the **missing features** in SAP Engagement Cloud limit their ability to fully utilize the product. - Users often face a **steep learning curve** , making it challenging to quickly master SAP Engagement Cloud's features and workflows. - Users find the **difficult learning** curve of SAP Engagement Cloud challenging due to complex templates and segmentation. - Users find the **non-intuitive interface** overwhelming, complicating the learning process and initial user experience. - Users find SAP Engagement Cloud has **limited features** , hindering advanced analytics and flexibility for growth. #### What Are Recent G2 Reviews of SAP Engagement Cloud (formerly SAP Emarsys)? **"[Intuitive and Comprehensive CRM & Marketing Solution](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-12845065)"** **Rating:** 4.5/5.0 stars *— Arturo G.* [Read full review](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-12845065) --- **"[Powerful Marketing Automation with Some Learning Curve](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13093428)"** **Rating:** 4.5/5.0 stars *— Sheik B.* [Read full review](https://www.g2.com/survey_responses/sap-engagement-cloud-formerly-sap-emarsys-review-13093428) --- #### What Are G2 Users Discussing About SAP Engagement Cloud (formerly SAP Emarsys)? - [What is Emarsys used for?](https://www.g2.com/discussions/what-is-emarsys-used-for) ### 24. [Nvecta](https://www.g2.com/products/nvecta/reviews) Nvecta is an AI-powered marketing automation and CDP solution. It provides an omnichannel experience that helps you reach your desired audience through email, SMS, push notifications, pop-ups, and much more. With Nvecta, you can send automated campaigns to target your audience at the right time. Moreover, it allows you to send personalized campaigns to connect with your audience on a more personal level. Its easy-to-use interface, along with a drag-and-drop editor, makes it easier to customize your campaigns and journeys. Its in-depth campaign analytics help you measure campaign performance and adjust your campaigns accordingly. Key Features Real-time Data & Personalization Segmentation & Targeting Omnichannel Communication A/B Testing Analytics & Reporting Exit-Intent Targeting Drip Campaigns Dynamic Content Injection Seamless Third-Party App Integration **Average Rating:** 4.8/5.0 **Total Reviews:** 334 **How Do G2 Users Rate Nvecta?** - **Integrations:** 9.3/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.3/10) - **Rich Notifications:** 9.5/10 (Category avg: 8.9/10) - **A/B Testing:** 9.3/10 (Category avg: 8.4/10) **Who Is the Company Behind Nvecta?** - **Seller:** [Nvecta](https://www.g2.com/sellers/nvecta) - **Year Founded:** 2011 - **HQ Location:** Delhi, IN - **LinkedIn® Page:** https://www.linkedin.com/company/nvecta/ (58 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Search Engine Optimization Executive, Search Engine Optimization Specialist - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 69% Small-Business, 28% Mid-Market #### What Are Nvecta's Pros and Cons? **Pros:** - Helpful (128 reviews) - Automation (121 reviews) - Ease of Use (116 reviews) - Customer Engagement (95 reviews) - Customer Support (92 reviews) **Cons:** - Learning Curve (50 reviews) - Missing Features (48 reviews) - Expensive (41 reviews) - Limited Customization (34 reviews) - Not Intuitive (32 reviews) ### What Do G2 Reviewers Say About Nvecta? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **user-friendly interface** of NotifyVisitors, making marketing campaigns effortless and efficient. - Users appreciate the **automation capabilities** of NotifyVisitors, enabling seamless client journeys with minimal effort and maximum efficiency. - Users love the **ease of use** of Nvecta, praising its user-friendly interface and simple onboarding process. - Users commend the **exceptional customer engagement** of Nvecta, praising its user-friendly interface and responsive support team. - Users highlight the **excellent customer support** of Nvecta, appreciating the fast and helpful assistance available. **Cons:** - Users find the **learning curve challenging** , making it difficult for new users to fully grasp the tool's features. - Users are frustrated by **missing features** like limited customization and difficult navigation in Nvecta's system. - Users find Nvecta to be **extremely costly** , making it difficult for new businesses to afford its services. - Users note the **limited customization** options in Nvecta, hindering flexibility and usability as the firm develops. - Users find the **interface not intuitive** , struggling with customization and navigation in the Nvecta platform. #### What Are Recent G2 Reviews of Nvecta? **"[Effortlessly Activates Customer Data into Personalized Campaigns](https://www.g2.com/survey_responses/nvecta-review-12189652)"** **Rating:** 4.0/5.0 stars *— sakthivel 2.* [Read full review](https://www.g2.com/survey_responses/nvecta-review-12189652) --- **"[All-in-One Engagement Platform That's Easy for Beginners](https://www.g2.com/survey_responses/nvecta-review-12103392)"** **Rating:** 4.5/5.0 stars *— Nishant S.* [Read full review](https://www.g2.com/survey_responses/nvecta-review-12103392) --- #### What Are G2 Users Discussing About Nvecta? - [What is NotifyVisitors used for?](https://www.g2.com/discussions/what-is-notifyvisitors-used-for) - 1 upvote ### 25. [Pushwoosh](https://www.g2.com/products/pushwoosh/reviews) Pushwoosh, a trusted omnichannel customer engagement platform for mobile growth, is utilized by over 80,000 businesses globally across diverse industries, including India Today, Media24, Payit, Gismart, Alinma Bank, Bladestorm, and justDice. Effortlessly engage with your customer base through Pushwoosh, leveraging multiple channels like mobile and web push notifications, in-app messages, emails, WhatsApp, and SMS for seamless communication. Stay in touch with your customers at every stage of their lifecycle, from day 1 to lifetime. Keep them coming to your app or website regularly with triggered and scheduled campaigns — enjoy related long-term benefits such as higher retention and revenue. - Elevate customer engagement with tailored push notifications, emails, in-app messages, SMS, and WhatsApp. - Target specific audiences with behavior-triggered campaigns to boost retention rates and enhance customer lifetime value. - Streamline campaign management through segmentation, automation, and optimization tools offered by Pushwoosh. Utilize data-driven analytics provided by Pushwoosh to gain valuable insights via visual dashboards and comprehensive reporting features. Optimize your campaigns by A/B/n testing different variations and improving performance. Benefit from swift integration and onboarding processes, with SDK integration typically completed within hours and full setup within a month. Integrate seamlessly with third-party services such as Amplitude, Google Analytics, Mixpanel, Adjust, Twilio, mParticle, Make, Piano, Tealium, and others to centralize data and enhance functionality for a holistic customer view. Prioritize data security for enterprise compliance and end users’ safety and receive top-notch 24/7 customer support, backed by 5-star reviews. Maximize revenue growth and key app metrics accessing enterprise-grade features starting at $0 per month. **Average Rating:** 4.4/5.0 **Total Reviews:** 48 **How Do G2 Users Rate Pushwoosh?** - **Integrations:** 8.9/10 (Category avg: 8.6/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.3/10) - **Rich Notifications:** 9.2/10 (Category avg: 8.9/10) - **A/B Testing:** 9.2/10 (Category avg: 8.4/10) **Who Is the Company Behind Pushwoosh?** - **Seller:** [Pushwoosh](https://www.g2.com/sellers/pushwoosh-4b60d935-61bc-4b1d-91d2-978b04bf83f6) - **Year Founded:** 2014 - **HQ Location:** Rockville, MD - **Twitter:** @Pushwoosh (893 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3733012/ (50 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 58% Small-Business, 32% Mid-Market #### What Are Pushwoosh's Pros and Cons? **Pros:** - Ease of Use (21 reviews) - Customer Support (11 reviews) - Automation (7 reviews) - Journey Creation (7 reviews) - Easy Integration (6 reviews) **Cons:** - Reporting Issues (5 reviews) - Dashboard Issues (3 reviews) - Feature Improvements (3 reviews) - Not Intuitive (3 reviews) - Delays (2 reviews) ### What Do G2 Reviewers Say About Pushwoosh? *AI-generated summary from verified user reviews* **Pros:** - Users praise Pushwoosh for its **ease of use** , highlighting the intuitive interface and responsive customer support. - Users appreciate the **outstanding customer support** from Pushwoosh, known for prompt and professional assistance. - Users value the **automation capabilities** of Pushwoosh, enhancing campaign efficiency and personalizing user interactions effortlessly. - Users value the **visual Journey Builder** for its simplicity and flexibility in automating communication flows efficiently. - Users find **easy integration** with Pushwoosh, appreciating its versatile features and supportive API for multiple platforms. **Cons:** - Users experience **reporting issues** with Pushwoosh, citing missing notifications and unintuitive admin UI. - Users express concerns over the **dashboard issues** , citing slow loading and lack of comprehensive reporting options. - Users suggest that **feature improvements** are needed in analytics, tag segregation, and developer documentation for better experience. - Users find the **admin UI unintuitive** , often struggling to locate features and navigate the interface effectively. - Users experience **delays** in report generation and message notifications, affecting real-time communication and responsiveness. #### What Are Recent G2 Reviews of Pushwoosh? **"[Fast integration, great team, and a platform that genuinely evolves](https://www.g2.com/survey_responses/pushwoosh-review-13036148)"** **Rating:** 5.0/5.0 stars *— Davit G.* [Read full review](https://www.g2.com/survey_responses/pushwoosh-review-13036148) --- **"[Smooth Implementation and Responsive Support Team](https://www.g2.com/survey_responses/pushwoosh-review-12960182)"** **Rating:** 5.0/5.0 stars *— Diana T.* [Read full review](https://www.g2.com/survey_responses/pushwoosh-review-12960182) --- #### What Are G2 Users Discussing About Pushwoosh? - [What is a mobile push notification?](https://www.g2.com/discussions/pushwoosh-what-is-a-mobile-push-notification) - 1 comment - [What is the best push notification service?](https://www.g2.com/discussions/pushwoosh-what-is-the-best-push-notification-service) - [Is Pushwoosh free?](https://www.g2.com/discussions/is-pushwoosh-free) - 1 comment - [What is Pushwoosh?](https://www.g2.com/discussions/what-is-pushwoosh) - 1 comment ## What Is Push Notification Software? [Marketing Software](https://www.g2.com/categories/marketing) ## What Software Categories Are Similar to Push Notification Software? - [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) - [Mobile Marketing Software](https://www.g2.com/categories/mobile-marketing) - [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics) - [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) - [Personalization Engines](https://www.g2.com/categories/personalization-engines) - [Personalization Software](https://www.g2.com/categories/personalization) - [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) --- ## How Do You Choose the Right Push Notification Software? ### What You Should Know About Push Notification Software ### What is Push Notification Software? Push notifications are messages sent directly to a user’s mobile device, computer, or web browser. There are a variety of ways for companies to communicate with their customers through push notifications. Most people are familiar with the push notifications they receive from apps on their mobile phones that alert them when they receive a new email or engagement on a social media post. Businesses with their own mobile apps use push notification software to create and schedule messages as well as analyze the performance of these messages. App push notifications are delivered to a user’s device regardless of what the user is doing. There is a second type of push notification known as web push notifications. These differ from mobile app push notifications in a few ways. First, web push notifications work within web browsers instead of applications. Users do not need to download and install an app to receive the notifications. Second, because they work on browsers, web push notifications can be delivered to all devices, including laptops, mobile phones, and tablets. Web push messages typically appear in the right-hand corner of the browser or in a notification center, depending on the user’s device and browser. For a user to receive a web push notification, they must first opt in. Once a user subscribes, they will receive push notifications as long as they have a browser running—even when they are not actually on the site. Marketing teams use push notifications to grow, engage, and retain their subscriber base. Push notifications can be used to deliver marketing messages about new content, products, events, or promotions, as well as informational messages like traffic or weather alerts, flight changes, breaking news, and more. Key Benefits of Push Notification Software - Send messages to customers even when they aren’t using your app or website - Reengage customers who haven’t visited your app or website recently - Personalize messages and target users based on their location or previous behavior - Analyze the performance of push notification campaigns ### Why Use Push Notification Software? **User engagement —** Push notifications are highly valued for their ability to reengage customers. These tools are designed to reach lapsed customers and bring them back to a company’s website or app. Unlike emails or social media messages, users receive these notifications in real time, which can help improve conversion rates. **Targeted messages —** Push notifications can be used to target users with personalized messages based on the user’s previous behavior. For example, a marketer may send a discount alert to a group of customers who have viewed a particular product that has dropped in price. Notifications can also be used to target and reengage users who haven’t visited the website recently. **Easy to implement —** While it is possible for a company to build their own push notification service, the platform’s development would require a significant amount of time and resources. Push notification software makes it easy for non-developers to implement these tools and align them with a broader digital marketing strategy. **No app required —** Before the development of web push technology, a company would need to build a mobile app to deliver push notifications. However, developing and maintaining a mobile application is cost-prohibitive for many companies. Web push notification software allows businesses to harness the power of this notification service without the costly investment of a mobile application. Web push notifications also have the added benefit of delivering alerts directly to a user’s browser on any device, including desktops. **Data privacy —** An additional benefit of web push notifications is that no personally identifiable information (PII) is required to opt in, so anonymous visitors who don’t wish to give away their email address or phone number are more likely to become subscribers. This makes web push notifications a useful tool for marketers seeking to combat data privacy concerns. ### Who Uses Push Notification Software? Businesses use push notification software to build and engage their online or mobile audiences. Since these messages can easily be customized to suit a company’s specific industry and marketing goals, push notifications are considered an efficient and flexible tool for converting customers, boosting traffic, and increasing sales. **B2C marketing —** Business-to-consumer (B2C) marketers primarily use push notification software to improve customer engagement and conversion rates. Push notifications can be used to create an ongoing channel of communication with customers in order to increase repeat traffic, encourage purchases, and engage users at the top and middle of the marketing funnel. **E-commerce —** E-commerce companies use push notifications to send customers sales alerts, reminders, and incentives. If a user has abandoned their shopping cart, a push notification can be delivered to draw the user back to the app or website to complete their purchase. E-commerce sites can also use push notifications to send their customers order confirmations, shipping updates, and limited-time special offers. **Digital publishers —** Publishers of digital content such as news sites, blogs, and online magazines use push notifications to alert their subscribers when new content is available. Push notifications allow publishers to build their audience, boost traffic, and deliver important or breaking news directly to their followers’ devices. **Travel and hospitality —** Companies in the travel and hospitality industry can use push notifications to send their subscribers deal alerts, booking reminders, flight updates, travel tips, and more. Push notifications help these businesses improve their conversion rates and boost customer satisfaction. ### Kinds of Push Notification Software There are two kinds of push notifications: messages sent through an application on a user’s desktop or mobile phone, and notifications delivered through a user’s web browser. [**App push notifications**](https://www.g2.com/categories/push-notification/f/app-push-notification) **—** App push notifications are the messages users receive from apps on their computers or mobile devices, although mobile app push notifications are more commonly used. On iOS, users must grant permission for an app to send them push notifications. On other mobile operating systems such as Android, users are automatically opted in to receive push notifications. App push notifications support rich media and interactivity, which means companies can include content such as animated gifs, videos, and audio in their messages. Messages are delivered to a user’s device whether or not the customer is using it. Unread messages will appear on the user’s lock screen or in a notification center, increasing the likelihood the user will engage with the notification. [**Web push notifications**](https://www.g2.com/categories/push-notification/f/web-push-notification) **—** Web push notifications are messages sent directly to a user via their desktop or mobile web browser. Users do not have to download a special app to receive these notifications. Instead, they are prompted to opt in when they visit a company’s website. Web push notifications will be delivered to the user’s browser even if they do not have the company’s website open. These kinds of push notifications are ideal for companies that don’t need a mobile app or do not have the resources to develop one. ### Push Notification Software Features Push notification solutions provide different combinations of features at varying price points. When selecting push notification software, you should consider which features will most benefit your business and marketing goals. **Personalization —** Marketing messages are more effective when they’re tailored to specific users. Personalization features allow marketers to send customers push notifications about products, sales, or content that will interest them most. **Scheduling —** Scheduling enables marketers to create a push notification and schedule it to be delivered at a later date. This feature can be used to schedule multiple or recurring notifications so you do not have to be present to send the messages in real time. **Segmentation —** The segmentation feature provided by push notification software enables marketers to segment their audience based on certain criteria, such as device type, location, time zone, site actions, and subscription date. With segmentation, companies can develop targeted marketing campaigns and increase click-through rates by delivering the most relevant messages to subscribers. **A/B testing —** A/B testing allows marketers to test different push notifications and determine which message was the most effective. Variables that can be tested include the notification title, the content of the message, emojis, images, and the call to action. **Analytics —** Analytics features provide marketers with the ability to measure and analyze the performance of their push notification campaigns. Analytics and reporting tools can track metrics such as opt-in rates, delivery rates, click-through rates, and conversion rates. **Browser support —** As of 2019, Chrome, Firefox, Opera, and Safari web browsers all support web push notifications. Most web push notification software should support these browsers. However, buyers should confirm browser support before purchasing a product for web push notifications. ### Potential Issues with Push Notification Software **Oversending —** Because push notifications are so quick and easy to send, some companies may overdo it by sending too many messages. However, push notifications work best when they are used in moderation. Users who are annoyed by multiple push notifications every day will inevitably opt out of the service or even uninstall the app altogether. To maintain high opt-in rates, businesses should make sure they are only sending relevant and timely messages that provide real value to their customers. **Opt-in rates —** For app push notifications on iOS and for web push notifications, users must opt in to receive messages. Some companies use a generic request for permission, which can discourage users who don’t understand the request or do not immediately see the value in subscribing to a business’ push notifications. To avoid this drawback, companies can use messaging that explains what push notifications are and what kinds of benefits they will provide the user. **Rich media —** Although some app push notifications support rich media like videos, animated gifs, and audio, web push notifications do not yet support this interactive content. Web push notifications can display icons, large images, and badges, although the level of support varies depending on the user’s device and browser. As web push gains popularity, however, browsers may expand support for rich media. ### Software and Services Related to Push Notification Software [**Mobile marketing software**](https://www.g2.com/categories/mobile-marketing) **—** Mobile marketing software enables companies to plan, implement, and control diverse marketing campaigns that target smartphones, tablets, and other mobile devices within mobile web browsers, mobile applications, or mobile advertising. Most mobile marketing solutions offer app push notifications as a feature, and some also provide web push notification tools. [**Proactive notification software**](https://www.g2.com/categories/proactive-notification) **—** Proactive notification software helps companies inform customers about upcoming activities or actions, such as deadlines, payments, product updates, promotions, or suspicious account activity. Proactive notification software can also be used to alert companies of customer events in order to optimize customer service and increase sales. [**SMS marketing software**](https://www.g2.com/categories/sms-marketing) **—** SMS marketing is another method for targeting customers through mobile devices. SMS marketing software enables companies to engage their subscribers via SMS (short message service). With these tools, marketers can implement digital advertising promotions, polls, surveys, and coupons. Service-based businesses can also use SMS marketing to send appointment reminders or reengage past customers.