# Best Property Management Software for Small Business - Page 2

## How Many Property Management Software Products Does G2 Track?

**Total Products under this Category:** 611

### Category Stats (Aug 2026)

- **Average Rating:** 4.4/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** HOA/POA Manager (+16.67%) - Among all products in this category, HOA/POA Manager recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Property Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 9,800+ Authentic Reviews
- 611+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Property Management Software
 ![G2 Grid® for Property Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/property-management/grids.png?focus%5B%5D=2747&focus%5B%5D=40896&focus%5B%5D=19417&focus%5B%5D=1337505&focus%5B%5D=58286&focus%5B%5D=134950&focus%5B%5D=6215&focus%5B%5D=7280)

Highlighted products: AppFolio, Innago, Entrata, Rentvine, Yardi Breeze, DoorLoop, TenantCloud, and ResMan.

Underlying data: [Grid® JSON](https://www.g2.com/categories/property-management/grids.json?focus%5B%5D=appfolio&focus%5B%5D=innago&focus%5B%5D=entrata&focus%5B%5D=rentvine&focus%5B%5D=yardi-breeze&focus%5B%5D=doorloop&focus%5B%5D=tenantcloud&focus%5B%5D=resman&segment=small-business)

**Sponsored**

### Buildium

Buildium is the platform trusted by property management pros to take control of every aspect of their business and drive more revenue per door. It’s all-in-one software that gives you more of the “all.” Accounting, communications, leasing, and top-rated mobile apps—there’s everything you’re looking for and then some. You’ll be able to find new revenue streams from resident services, count on award-winning support, and tap into an ecosystem of proven integrations with Buildium Marketplace. No matter the portfolio, Buildium is purpose-built for your job. With packages starting at just $62 a month, and zero hidden fees, it’s no wonder Buildium is ranked by Forbes to be the “Best Real Estate Accounting Software for Property Managers.” Jump in today with a free 14-day trial loaded with real-world scenarios (no credit card needed) and get ready to build your Buildium.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=337&secure%5Bchosen_at%5D=2026-08-03T19%3A51%3A14Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=2748&secure%5Bresource_id%5D=337&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fproperty-management%2Fsmall-business%3Fpage%3D2&secure%5Btoken%5D=0c222597c191e3ea48843e8ef865739b73401f2f1f2972ed332377db9a99fb32&secure%5Burl%5D=https%3A%2F%2Fwww.buildium.com%2Fsales-demo%2F%3Futm_source%3Dg2%26utm_medium%3Dbrs&secure%5Burl_type%5D=paid_promos)

### [MRI Property Management](https://www.g2.com/products/mri-property-management/reviews)

Unify all your leasing, property management, facilities, and finance operations with MRI’s AI-powered property management software. More than 45,000 clients worldwide trust MRI Software’s solutions – including our property management software - to run their properties and manage tenants, residents, and finances. Built for scale, layered with AI, and designed to give you complete control as your needs evolve, MRI’s flexible and adaptable platform meets the unique requirements of real estate business owners, operators, investors, and occupiers. MRI’s configurable property management software integrates with your other proptech solutions and simplifies workflows, data management, and operations, providing you the insights required to maximize revenue and innovate for the future. Unleash your data. Uncover insights. Unlimit your potential.

**Average Rating:** 4.1/5.0

**Total Reviews:** 182

#### How Do G2 Users Rate MRI Property Management?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.7/10)
- **Tenant Portal:** 6.0/10 (Category avg: 8.4/10)
- **Integration with Rental Payment Solution:** 5.2/10 (Category avg: 7.6/10)
- **Maintenance Management:** 6.3/10 (Category avg: 8.3/10)

#### Who Is the Company Behind MRI Property Management?

- **Seller:** [MRI Software](https://www.g2.com/sellers/mri-software)
- **Company Website:** www.mrisoftware.com
- **Year Founded:** 1971
- **HQ Location:** Solon, OH
- **Twitter:** @mrisoftware  
2,773 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8d72ad1b8fd6e96718ea1eca4a4945ea63639ccf2acf2f6e3b87094a2a0876ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F751259%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,450 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Controller, Property Administrator
- **Top Industries:** Real Estate, Commercial Real Estate
- **Company Size:** 42% Small, 39% Medium

#### What Do G2 Reviewers Say About MRI Property Management?

_AI-generated summary from verified user reviews_

##### Pros

- Users find MRI Property Management to be **easy to use** , appreciating its user-friendly interface and versatile reporting options.
- Users appreciate the **centralized tracking of commercial real estate** offered by MRI Property Management, enhancing efficiency and organization.
- Users value the **powerful reporting features** of MRI Property Management, enhancing data organization and trend analysis.
- Users commend the **excellent customer support** and reliable technology of MRI Property Management, enhancing their overall experience.
- Users appreciate the **efficiency** of MRI Property Management, enjoying quick processes and streamlined access to essential features.

##### Cons

- Users express frustration over **missing features** , including invoice attachment and property statement limitations, complicating management tasks.
- Users struggle with **poor reporting** , citing difficulties in creating reports and lacking documentation for effective use.
- Users find the **poor usability** of MRI Property Management complicates functionality and hinders efficient report creation and management.
- Users find **reporting issues** significant, citing difficulties in generating necessary reports without extensive training.
- Users find the **inadequate reporting** capabilities frustrating, complicating tasks like user setup and report retrieval.

#### What Are Recent G2 Reviews of MRI Property Management?

**["Dependable System for Static Data"](https://www.g2.com/survey_responses/mri-property-management-review-13174629)**

**Rating:** 4.0/5.0 stars

_— Liam I._

[Read full review](https://www.g2.com/survey_responses/mri-property-management-review-13174629)

**["MRI Property Management Review"](https://www.g2.com/survey_responses/mri-property-management-review-11397297)**

**Rating:** 4.5/5.0 stars

_— Verified User in Real Estate_

[Read full review](https://www.g2.com/survey_responses/mri-property-management-review-11397297)

#### What Are G2 Users Discussing About MRI Property Management?

- [What is MDA property management System?](https://www.g2.com/discussions/what-is-mda-property-management-system)
- [How many customers does MRI software have?](https://www.g2.com/discussions/how-many-customers-does-mri-software-have)
- [What does property management software do?](https://www.g2.com/discussions/what-does-property-management-software-do)
- [What is MRI used for in property management?](https://www.g2.com/discussions/what-is-mri-used-for-in-property-management) - 1 comment

### [Zego](https://www.g2.com/products/gozego/reviews)

Zego is a property management automation company that simplifies cumbersome yet critical workflows for managers and associations. Our modern platform accelerates NOI growth and mitigates risk, helping clients to scale resources, build trust, and make data-backed decisions. From payments and utility management to resident engagement, Zego’s automated workflows seamlessly integrate with leading property management systems giving users real-time and accurate information at their fingertips. The Zego platform consists of: Zego Pay: Collect rent and HOA dues with modern payment software that offers maximum payment flexibility. All payments are automatically digitized whether residents pay online, by check, or with cash. Zego Utility: Maximize recoupment with an automated and comprehensive multifamily and student housing utility management solution for property managers. Zego Mobile Doorman: Maximize recoupment with an automated and comprehensive multifamily and student housing utility management solution for property managers. Learn more about what makes Zego one of the best workflow automation platforms for property management at www.gozego.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 116

#### How Do G2 Users Rate Zego?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.7/10)
- **Tenant Portal:** 8.7/10 (Category avg: 8.4/10)
- **Integration with Rental Payment Solution:** 8.7/10 (Category avg: 7.6/10)
- **Maintenance Management:** 8.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Zego?

- **Seller:** [Global Payments](https://www.g2.com/sellers/global-payments)
- **Year Founded:** 1967
- **HQ Location:** Atlanta, US
- **Twitter:** @GlobalPayInc  
6,042 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2bc7dff7661370f0f386f5aba26a064a09e628bc09739c42f04b32684777952c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fglobal-payments%2F&secure%5Burl_type%5D=linkedin_company_website)  
25,141 employees on LinkedIn®
- **Ownership:** NYSE:GPN

#### Who Uses This Product?

- **Who Uses This:** Property Manager, Assistant Property Manager
- **Top Industries:** Real Estate, Accounting
- **Company Size:** 70% Small, 24% Medium

#### What Do G2 Reviewers Say About Zego?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive customer support** of Zego, ensuring assistance is always available when needed.
- Users find ZEGO's platform easy to use, appreciating its **intuitive interface and responsive customer support**.
- Users highlight the **time-saving capabilities** of Zego, enhancing efficiency in payment processing and account management.
- Users highlight the **convenience of online payments** with Zego, streamlining transactions for both landlords and tenants.
- Users praise Zego for its **efficient payment management** , streamlining processes and enhancing convenience for both landlords and tenants.

##### Cons

- Users experience **payment issues** that take too long to resolve, leading to confusion among residents regarding billing.
- Users highlight **communication issues** with slow response times and confusion impacting residents’ experience and operations.
- Users find Zego's **inefficient processes** frustrating, especially when managing bank accounts and properties through a confusing interface.
- Users find Zego's interface **limited and confusing** , making tasks like adding properties excessively complicated and outdated.
- Users find the **missing customizable features** in Zego hinder their ability to streamline tenant communications effectively.

#### What Are Recent G2 Reviews of Zego?

**["Smooth Rent Manager Integration with Versatile Benefits"](https://www.g2.com/survey_responses/zego-review-13054422)**

**Rating:** 4.5/5.0 stars

_— Nicole B._

[Read full review](https://www.g2.com/survey_responses/zego-review-13054422)

**["Seamless Real-Time Payments and Exceptionally Responsive Support"](https://www.g2.com/survey_responses/zego-review-12939752)**

**Rating:** 5.0/5.0 stars

_— Rebecca H._

[Read full review](https://www.g2.com/survey_responses/zego-review-12939752)

#### What Are G2 Users Discussing About Zego?

- [Who uses ZEGO?](https://www.g2.com/discussions/who-uses-zego)
- [What is PayLease?](https://www.g2.com/discussions/what-is-paylease)
- [Does ZEGO PayLease charge a fee?](https://www.g2.com/discussions/does-zego-paylease-charge-a-fee) - 2 comments
- [Is ZEGO the same as PayLease?](https://www.g2.com/discussions/is-zego-the-same-as-paylease) - 3 comments

### [Building Engines](https://www.g2.com/products/building-engines/reviews)

Why is Building Engines ranked as a leader in commercial real estate (CRE) for property management software? Building Engines, a JLL company, improves net operating income and performance across the world’s most successful real estate portfolios. Customers increase building efficiency, deliver the best tenant experience, and reduce operating costs with Prism – the industry’s most innovative and powerful property management platform. Founded in 2000, Building Engines is committed to helping CRE companies solve long-standing operational problems with market-leading solutions for work order management, tenant experience, sustainability, risk mitigation, vendor management, and more. Put simply, it’s our mission to create exceptional experiences for everyone in every building. Today, more than 1,000 customers rely on Building Engines to manage critical operational needs across more than 4 billion square feet and 52,000 properties worldwide. Get started fast with a customized product demo today.

**Average Rating:** 4.5/5.0

**Total Reviews:** 273

#### How Do G2 Users Rate Building Engines?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.7/10)
- **Tenant Portal:** 8.6/10 (Category avg: 8.4/10)
- **Integration with Rental Payment Solution:** 6.0/10 (Category avg: 7.6/10)
- **Maintenance Management:** 9.1/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Building Engines?

- **Seller:** [Jones Lang Lasalle, IP](https://www.g2.com/sellers/jones-lang-lasalle-ip)
- **Company Website:** www.us.jll.com
- **HQ Location:** Chicago, Illinois, United States
- **Twitter:** @JLLGTASubOffice
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7a27be9d70e4d5a091deffa177ea9858257540404a52644519cc091ecba6e7ce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fjll&secure%5Burl_type%5D=linkedin_company_website)  
100,540 employees on LinkedIn®
- **Ownership:** NYSE: JLL

#### Who Uses This Product?

- **Who Uses This:** Property Manager, Assistant Property Manager
- **Top Industries:** Commercial Real Estate, Real Estate
- **Company Size:** 51% Small, 27% Medium

#### What Do G2 Reviewers Say About Building Engines?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Building Engines exceptionally **easy to use** , benefiting from its user-friendly interface and efficient work order tracking.
- Users appreciate the **user-friendly interface** of Building Engines, making management and tenant communication effortless.
- Users appreciate the **easy navigation** of Building Engines, enabling efficient management and seamless access from anywhere.
- Users value the **easy access to information** provided by Building Engines, streamlining their operations effectively.
- Users appreciate the **responsive customer support** of Building Engines, ensuring quick and effective solutions for their inquiries.

##### Cons

- Users find the **missing features** of Building Engines limiting, particularly noting the lack of video attachments and a better Tenant Landing page.
- Users find **navigation issues** with Building Engines, as accessing past work orders and features is cumbersome and inefficient.
- Users find **poor usability** in Building Engines, as navigating and locating actions is confusing and tedious.
- Users find the **slow performance** of Building Engines frustrating, occasionally needing a restart for better speed.
- Users face **communication issues** with Building Engines, leading to confusion and overwhelming email notifications.

#### What Are Recent G2 Reviews of Building Engines?

**["Comprehensive Features, Challenging Setup"](https://www.g2.com/survey_responses/building-engines-review-13086545)**

**Rating:** 4.0/5.0 stars

_— Raymond S._

[Read full review](https://www.g2.com/survey_responses/building-engines-review-13086545)

**["Efficient Platform Enhancing Tenant Communication and Productivity"](https://www.g2.com/survey_responses/building-engines-review-12715071)**

**Rating:** 4.5/5.0 stars

_— Jacqueline D._

[Read full review](https://www.g2.com/survey_responses/building-engines-review-12715071)

#### What Are G2 Users Discussing About Building Engines?

- [How has Building Engines improved your property management, and what features do you rely on most?](https://www.g2.com/discussions/how-has-building-engines-improved-your-property-management-and-what-features-do-you-rely-on-most)
- [What is Building Engines used for?](https://www.g2.com/discussions/what-is-building-engines-used-for)

### [SnapInspect](https://www.g2.com/products/snapinspect/reviews)

SnapInspect is a leading property inspection software and maintenance app designed for property managers, commercial real estate teams, and multifamily housing operators. The platform makes inspections faster, more accurate, and easier to manage with customizable checklists, time-stamped photos and videos, and instant digital branded reports. Used across the USA and Canada, SnapInspect helps organizations streamline inspections for commercial buildings, rental units, and multifamily housing portfolios as well as Association Management. Reducing admin costs and saving hours of time typically spent on manual processes. The inspection app’s cloud-based system ensures reports are securely stored and easily shared with owners, tenants, and stakeholders. SnapInspect provides advanced analytics on beautiful dashboards that are boardroom and audit-ready. With smart logic built-in to the software, this all-in-one solution is able to present intuitive forecasting of preventative maintenance plans and budget reviews across portfolios. With features like automated scheduling, full preventative maintenance tracking and integration with property management systems, SnapInspect reduces manual work while improving compliance and tenant satisfaction all in an easy-to-use app, ISO and Android friendly. Whether you're overseeing multifamily housing inspections, managing commercial real estate assets, or navigating high-stakes acquisitions and due diligence projects, SnapInspect delivers the advanced functionality you need—without the complexity. Designed to support seamless team collaboration. Beyond the technology, SnapInspect delivers exceptional customer service. The friendly, knowledgeable team is happy to go above and beyond to support clients—offering fast, personalized assistance whenever it’s needed. From implementation and onboarding roll-outs to on-the-fly questions , you’ll always have a responsive team ready to help you succeed. "Inspect with Confidence, Streamline with SnapInspect!" Website: www.snapinspect.com.

**Average Rating:** 5.0/5.0

**Total Reviews:** 53

#### How Do G2 Users Rate SnapInspect?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)
- **Tenant Portal:** 8.1/10 (Category avg: 8.4/10)
- **Integration with Rental Payment Solution:** 6.0/10 (Category avg: 7.6/10)
- **Maintenance Management:** 8.3/10 (Category avg: 8.3/10)

#### Who Is the Company Behind SnapInspect?

- **Seller:** [SnapInspect](https://www.g2.com/sellers/snapinspect)
- **Year Founded:** 2011
- **HQ Location:** Auckland
- **Twitter:** @SnapInspect  
2,476 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a4efd7637a3566bfa3d68ed169172630e7eb2087178cb91a482130b9aed65bc4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsnapinspect%2F&secure%5Burl_type%5D=linkedin_company_website)  
18 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Real Estate, Commercial Real Estate
- **Company Size:** 79% Small, 19% Medium

#### What Do G2 Reviewers Say About SnapInspect?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of SnapInspect, noting its user-friendly interface and seamless integration in inspections.
- Users praise the **excellent customer support** from SnapInspect, highlighting thorough, patient, and knowledgeable onboarding assistance.
- Users commend the **efficiency** of SnapInspect, highlighting streamlined inspections and time-saving features for property management.
- Users appreciate the **customization options** in SnapInspect, enhancing ease of use and streamlining the inspection process.
- Users find SnapInspect to be **user-friendly** , enhancing the efficiency of property inspections through its intuitive design.

##### Cons

- Users find SnapInspect lacks necessary features such as **integration options** and offline review capabilities, impacting usability.
- Users find SnapInspect to have a **high cost** , particularly challenging for non-profits with limited budgets.
- Users note **integration issues** with SnapInspect, particularly needing connections with Buildium and LeadSimple for better functionality.
- Users find the **learning difficulty** of SnapInspect to be tiresome, though it has a somewhat self-explanatory design.
- Users find the **log in confusion** frustrating when they aren't provided with clear instructions for new accounts.

#### What Are Recent G2 Reviews of SnapInspect?

**["Effortless Setup and an Inspector-Friendly App with Smooth Onboarding"](https://www.g2.com/survey_responses/snapinspect-review-12766554)**

**Rating:** 5.0/5.0 stars

_— Sara H._

[Read full review](https://www.g2.com/survey_responses/snapinspect-review-12766554)

**["Fantastic Onboarding and a User-Friendly, Offline-Ready SnapInspect App"](https://www.g2.com/survey_responses/snapinspect-review-13069153)**

**Rating:** 5.0/5.0 stars

_— Verified User in Commercial Real Estate_

[Read full review](https://www.g2.com/survey_responses/snapinspect-review-13069153)

### [Quickbase](https://www.g2.com/products/quickbase/reviews)

Quickbase is an AI-driven platform designed to help businesses streamline their operations by adapting to their unique workflows and processes. Unlike traditional off-the-shelf software, which often requires users to conform to predefined structures, Quickbase empowers organizations to create customized solutions that align with their specific needs. This flexibility is crucial for companies seeking to eliminate inefficiencies and reduce the burden of 'Gray Work' - what we call the time-consuming tasks and manual processes that arise from using rigid software systems. The target audience for Quickbase includes businesses of all sizes across various industries that are looking to enhance their operational efficiency. Whether it's a 50 person small business or a large enterprise, organizations can benefit from a platform that allows them to connect disparate data sources, automate repetitive tasks, and scale their competitive advantages. Quickbase is particularly valuable for teams that rely on collaboration and data-driven decision-making, as it fosters an environment where information flows seamlessly and processes are optimized. Key features of Quickbase include its intuitive interface, which allows users to build custom applications without extensive coding knowledge. This user-friendly design enables teams to quickly adapt the platform to their specific workflows, ensuring that they can address unique challenges without the need for extensive IT support. Additionally, Quickbase offers powerful automation capabilities, allowing users to set up triggers and workflows that reduce manual effort and streamline operations. The platform also supports integration with various data sources, enabling businesses to consolidate their information and gain valuable insights. One of the standout benefits of Quickbase is its ability to scale with your business. As organizations grow and evolve, their processes often become more complex. Quickbase's adaptable nature ensures that users can modify their applications and workflows as needed, without the constraints typically associated with traditional software. This flexibility not only saves time but also fosters innovation, as teams can experiment with new processes and tools that enhance their productivity. By prioritizing user-centric design and adaptability, Quickbase stands out in the crowded landscape of business software solutions. It provides organizations with the tools they need to optimize their operations, reduce inefficiencies, and ultimately drive growth. With Quickbase, businesses can focus on what truly matters—leveraging their unique processes to gain a competitive edge in their respective markets.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1,534

#### How Do G2 Users Rate Quickbase?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Quickbase?

- **Seller:** [Quickbase](https://www.g2.com/sellers/quickbase)
- **Company Website:** quickbase.com
- **Year Founded:** 2012
- **HQ Location:** Boston, MA
- **Twitter:** @quickbase  
5,146 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e67008ade949600e111789214d331e16b736628d50570e9bfe40e708e443a772&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2845325%2F&secure%5Burl_type%5D=linkedin_company_website)  
816 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, Project Coordinator
- **Top Industries:** Information Technology and Services, Construction
- **Company Size:** 42% Medium, 31% Small

#### What Do G2 Reviewers Say About Quickbase?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **ease of use** of Quickbase, praising its user-friendly interface and low-code app creation.
- Users appreciate the **customization options** in Quickbase, enabling tailored databases that enhance workflow and efficiency.
- Users love the **customizability** of Quickbase, enabling tailored applications to meet specific business needs efficiently.
- Users value the **high degree of customization** in Quickbase, allowing tailored solutions for diverse business needs.
- Users value the **customization options** of Quickbase, tailoring databases to fit specific business needs and workflows.

##### Cons

- Users find the **learning curve steep** due to enforced changes and a need for better individualized training.
- Users find the **missing features** in Quickbase, like document upload and flexible forms, limit its overall effectiveness.
- Users find Quickbase **not intuitive** , leading to accidental clicks and a frustrating user experience on mobile.
- Users note **limited features** in Quickbase, such as integration challenges and mobile app limitations, affecting overall usability.
- Users find **limited customization** options can hinder their ability to fully utilize Quickbase's capabilities effectively.

#### What Are Recent G2 Reviews of Quickbase?

**["How We Built a Custom E-Signature Workflow on Top of Quickbase"](https://www.g2.com/survey_responses/quickbase-review-13125581)**

**Rating:** 4.5/5.0 stars

_— Roxana C._

[Read full review](https://www.g2.com/survey_responses/quickbase-review-13125581)

**["Flexible, Custom Workflows That Grow With Us"](https://www.g2.com/survey_responses/quickbase-review-13119808)**

**Rating:** 5.0/5.0 stars

_— Michael S._

[Read full review](https://www.g2.com/survey_responses/quickbase-review-13119808)

#### What Are G2 Users Discussing About Quickbase?

- [How much is quick base?](https://www.g2.com/discussions/how-much-is-quick-base) - 3 comments, 1 upvote
- [Is quick base free?](https://www.g2.com/discussions/is-quick-base-free) - 3 comments
- [What is the use of Intuit quick base?](https://www.g2.com/discussions/what-is-the-use-of-intuit-quick-base)
- [What is quick base software?](https://www.g2.com/discussions/what-is-quick-base-software) - 1 comment, 1 upvote

### [AppWork](https://www.g2.com/products/appwork-2024-01-11/reviews)

Meet AppWork, a simple and user-friendly maintenance management system built for multifamily communities. AppWork's comprehensive platform incorporates all aspects of property maintenance, work orders, make-readies, inspections, preventative maintenance, technician management, incident reports, and vendor management. With many unique features (like advanced automation, AI, ratings, and gamification), AppWork aims to increase performance, efficiency, and happiness within maintenance teams.

**Average Rating:** 4.8/5.0

**Total Reviews:** 118

#### How Do G2 Users Rate AppWork?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.7/10)
- **Tenant Portal:** 8.3/10 (Category avg: 8.4/10)
- **Integration with Rental Payment Solution:** 8.3/10 (Category avg: 7.6/10)
- **Maintenance Management:** 9.7/10 (Category avg: 8.3/10)

#### Who Is the Company Behind AppWork?

- **Seller:** [AppWork](https://www.g2.com/sellers/appwork)
- **Company Website:** appworkco.com
- **Year Founded:** 2017
- **HQ Location:** Ramsey, US
- **Twitter:** @AppWorkCo  
15 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=80a34aa94a69e86723ecfd1a02ac78dc7ba302ad1bc1fddfbcdd981cb9f80a83&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fappworkco%2F&secure%5Burl_type%5D=linkedin_company_website)  
80 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Community Manager
- **Top Industries:** Real Estate
- **Company Size:** 46% Small, 33% Medium

#### What Do G2 Reviewers Say About AppWork?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of AppWork, praising its user-friendly interface and seamless setup process.
- Users find the **setup process incredibly easy** , with user-friendly navigation and excellent support enhancing their experience.
- Users value the **efficiency** of AppWork, as its intuitive design streamlines tasks and improves overall productivity.
- Users highlight the **user-friendly interface** of AppWork, making navigation and task management seamless and enjoyable.
- Users highly value the **excellent customer support** from AppWork, appreciating timely responses and helpful resources for their needs.

##### Cons

- Users express frustration over **missing features** , such as unmarking units and limited export options for reports.
- Users often face **technical issues** like glitches in photo capture and data syncing, affecting overall functionality.
- Users express frustration with **data inaccuracy** in AppWork, limiting effective issue categorization and complicating inspection processes.
- Users are frustrated by the **limited customization options** in AppWork, hindering efficiency and complicating the inspection process.
- Users express frustration over **glitches in data syncing** to Yardi, impacting the overall experience with AppWork.

#### What Are Recent G2 Reviews of AppWork?

**["Game-Changer for Property Management"](https://www.g2.com/survey_responses/appwork-review-12626023)**

**Rating:** 5.0/5.0 stars

_— Uncle T._

[Read full review](https://www.g2.com/survey_responses/appwork-review-12626023)

**["Organized Work Order Management with Stellar Support"](https://www.g2.com/survey_responses/appwork-review-12633295)**

**Rating:** 4.5/5.0 stars

_— Cecilia M._

[Read full review](https://www.g2.com/survey_responses/appwork-review-12633295)

### [RentRedi](https://www.g2.com/products/rentredi/reviews)

RentRedi is positioned as the property management software for landlords and real estate investors who want clarity, control, and a smarter way to grow. It is built specifically for self-managing landlords and independent investors who want to run their rentals like a real business, with stronger visibility into performance and fewer operational blind spots. RentRedi brings rent collection, tenant screening, leasing, maintenance, and accounting into one connected system, so landlords do not have to juggle multiple tools or workflows. This creates a single source of truth for rental operations and finances, helping landlords make better decisions with cleaner data and less effort. The platform is designed to grow with a landlord’s portfolio. With unlimited properties, tenants, and teammates included, landlords can expand without worrying about added complexity or changing systems. This makes RentRedi a long-term operational partner rather than a short-term tool. RentRedi is also designed to feel approachable and intuitive. The experience is mobile-first, with clear workflows that guide landlords through key actions like onboarding a property, screening a tenant, collecting rent, or preparing for tax season. This makes it accessible for newer landlords while still powerful enough for experienced investors. Finally, RentRedi emphasizes human support alongside smart technology. Landlords have access to live chat, phone, email, guided demos, and a growing knowledge base, so they are never left figuring things out alone. The combination of clarity, scale, and support is what defines RentRedi’s position in the market.

**Average Rating:** 4.3/5.0

**Total Reviews:** 168

#### How Do G2 Users Rate RentRedi?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.7/10)
- **Tenant Portal:** 8.7/10 (Category avg: 8.4/10)
- **Integration with Rental Payment Solution:** 8.7/10 (Category avg: 7.6/10)
- **Maintenance Management:** 8.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind RentRedi?

- **Seller:** [RentRedi](https://www.g2.com/sellers/rentredi)
- **Company Website:** rentredi.com
- **Year Founded:** 2016
- **HQ Location:** New York, US
- **Twitter:** @RentRedi  
881 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ddd9a737d5e625a40fc0a8131603e6e3d52c06db3eb0c80b873dff8c09b3faf6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11004425%2F&secure%5Burl_type%5D=linkedin_company_website)  
52 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Real Estate
- **Company Size:** 97% Small, 1% Large

#### What Do G2 Reviewers Say About RentRedi?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive customer support** of RentRedi, making assistance readily available for tenants and landlords alike.
- Users highlight the **ease of use** of RentRedi, making it user-friendly for both landlords and tenants.
- Users value the **clear visibility of deposits** and seamless rent collection features provided by RentRedi.
- Users find RentRedi's **effective rent management** features excellent for tracking dues and ensuring timely tenant payments.
- Users value the **convenient online payment system** of RentRedi, appreciating the ease of rent collection and reminders.

##### Cons

- Users report **poor customer support** with RentRedi, experiencing delays and inadequate responses to critical issues.
- Users find **missing features** on RentRedi hinder usability, causing frustrations in property management tasks and support issues.
- Users face significant **payment issues** with RentRedi, including delays and unauthorized access to accounts causing financial harm.
- Users find **poor usability** in RentRedi, struggling with glitches and slow processes that hinder effective property management.
- Users express concerns over **communication issues** with RentRedi, citing poor customer service and unresolved problems.

#### What Are Recent G2 Reviews of RentRedi?

**["RentRedi Checks Every Box: Intuitive, Affordable, and Helpful Support"](https://www.g2.com/survey_responses/rentredi-review-13030304)**

**Rating:** 4.5/5.0 stars

_— Joseph H._

[Read full review](https://www.g2.com/survey_responses/rentredi-review-13030304)

**["RentRedi Keeps Rentals, Maintenance, Payments, and Accounting All in One Place"](https://www.g2.com/survey_responses/rentredi-review-13067601)**

**Rating:** 5.0/5.0 stars

_— Clint G._

[Read full review](https://www.g2.com/survey_responses/rentredi-review-13067601)

#### What Are G2 Users Discussing About RentRedi?

- [What is RentRedi used for?](https://www.g2.com/discussions/what-is-rentredi-used-for)
- [Does cozy have an app?](https://www.g2.com/discussions/does-cozy-have-an-app)
- [What software do property managers use?](https://www.g2.com/discussions/rentredi-what-software-do-property-managers-use) - 1 comment
- [What is the best software for landlords?](https://www.g2.com/discussions/what-is-the-best-software-for-landlords) - 1 comment
- [Is RentRedi legit?](https://www.g2.com/discussions/is-rentredi-legit)

### [Avail, by Realtor.com](https://www.g2.com/products/avail-by-realtor-com/reviews)

[Brief Overview] Avail, by Realtor.com, is an all-in-one rental property management software built for independent landlords. From listing units and screening tenants to collecting rent and handling maintenance requests, Avail streamlines every step of the rental process. Over 1,000,000 landlords chose Avail because it’s the only end-to-end platform that helps you scale from beginner landlord to professional with tools, support, and education. Core Features: \* Free rental listings \* Tenant screening – credit, history, and eviction reports \* Easy-to-use tenant applications \* State-specific digital leases \* Ready-to-sign leases \* Secure online rent collection \* Maintenance requests tracking \* Rent analysis reports \*Rental property accounting tools [Detailed Description] Avail, by Realtor.com, offers a comprehensive suite of rental property management tools tailored to help landlords efficiently manage their properties. It simplifies the end-to-end process—from advertising listings and screening tenants to lease management, rent collection, and financial tracking—all within a centralized platform. Built with independent landlords in mind, Avail caters to a wide audience, including first-time property owners and landlords with growing portfolios. The platform offers many core features for free, making it an accessible solution without sacrificing professional-grade tools. By automating and organizing key workflows, Avail helps landlords reduce administrative tasks and focus on growing their rental income. Key features include: \* Listing Syndication: Advertise rental listings across multiple sites to reach more qualified tenants. \* Tenant Screening: Customize application questions and run comprehensive credit, background, and eviction checks. \* State-Specific Leases: Use legally vetted, digital lease templates tailored to local laws and ready for e-signature. \* Online Rent Collection: Accept payments securely and track rental income automatically. \* Maintenance Tracking: Manage and respond to tenant maintenance requests in one place. \* Rental Accounting & Reports: Monitor property performance with tools like expense tracking and rent analysis. What sets Avail apart is its combination of powerful features, user-friendly interface, and ongoing education resources. Whether you're managing a single unit or scaling your portfolio, Avail provides the tools and support to make property management easier and more efficient.

**Average Rating:** 4.8/5.0

**Total Reviews:** 147

#### How Do G2 Users Rate Avail, by Realtor.com?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.7/10)
- **Tenant Portal:** 9.4/10 (Category avg: 8.4/10)
- **Integration with Rental Payment Solution:** 9.5/10 (Category avg: 7.6/10)
- **Maintenance Management:** 9.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Avail, by Realtor.com?

- **Seller:** [Move, Inc](https://www.g2.com/sellers/move-inc)
- **Company Website:** www.move.com
- **Year Founded:** 1996
- **HQ Location:** Santa Clara, US
- **Twitter:** @Movecareers  
105 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=01cd68b610672b26c15b24c0be8bf96ed49a7c40f245a57aa78421eb55dfe1b7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmove-inc%2F&secure%5Burl_type%5D=linkedin_company_website)  
632 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Property Manager
- **Top Industries:** Real Estate, Accounting
- **Company Size:** 99% Small, 1% Medium

#### What Do G2 Reviewers Say About Avail, by Realtor.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Avail's interface **easy to navigate** , simplifying property management and enhancing overall user experience.
- Users rave about Avail's **excellent customer support** , providing prompt assistance and helpful advice for landlords.
- Users find **lease management extremely convenient** with Avail, benefiting from easy transactions and helpful support.
- Users appreciate the **easy navigation** of Avail, enjoying a sleek interface and helpful support from the care team.
- Users find Avail to provide **exceptional customer support** , always available to assist with any landlord inquiries.

##### Cons

- Users experience **poor customer support** from Avail, leading to frustration and unaddressed improvement suggestions.
- Users are frustrated by **missing features** like a mobile app, limited e-signatures, and incorrect dashboard information.
- Users express frustration with Avail's **expensive pricing** , noting the sharp increase has diminished its competitive value.
- Users criticize the **high cost** of Avail, which has significantly increased, making it less competitive and viable.
- Users express frustration with the **lack of a mobile app** , limiting accessibility and usability on the go.

#### What Are Recent G2 Reviews of Avail, by Realtor.com?

**["Streamlines Rental Management Efficiently"](https://www.g2.com/survey_responses/avail-by-realtor-com-review-13173079)**

**Rating:** 4.5/5.0 stars

_— Iqbal S._

[Read full review](https://www.g2.com/survey_responses/avail-by-realtor-com-review-13173079)

**["I’ve already recommended avail to another Landlord!"](https://www.g2.com/survey_responses/avail-by-realtor-com-review-8210829)**

**Rating:** 5.0/5.0 stars

_— Bobbie J._

[Read full review](https://www.g2.com/survey_responses/avail-by-realtor-com-review-8210829)

### [Condo Control](https://www.g2.com/products/condo-control/reviews)

Condo Control is an all‑in‑one, cloud‑based community‑operations platform built for condominiums and HOAs. Guided by our mission “to make ourselves an integral part of successful communities by digitizing, streamlining and automating community operations,” we unite 40 + modules e‑voting & violations, portfolio management, architectural requests, parking control, amenity bookings, maintenance, payments, violations, AI‑powered resident self‑service and more into a single, intuitive experience that delights residents and frees managers to focus on higher‑value work.

**Average Rating:** 4.8/5.0

**Total Reviews:** 238

#### How Do G2 Users Rate Condo Control?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10)
- **Tenant Portal:** 9.2/10 (Category avg: 8.4/10)
- **Integration with Rental Payment Solution:** 7.8/10 (Category avg: 7.6/10)
- **Maintenance Management:** 9.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Condo Control?

- **Seller:** [Property Control](https://www.g2.com/sellers/property-control)
- **Company Website:** propertycontrol.com
- **Year Founded:** 2008
- **HQ Location:** Toronto, ON
- **Twitter:** @CondoCC  
582 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0824b04d702a91083073a04d7d83443b7967fbfedcd3df88c6eacec4cb1d75dd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcondo-control%2F&secure%5Burl_type%5D=linkedin_company_website)  
59 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Property Manager, Condominium Manager
- **Top Industries:** Real Estate, Security and Investigations
- **Company Size:** 65% Small, 31% Medium

#### What Do G2 Reviewers Say About Condo Control?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Condo Control, making service requests and information access straightforward.
- Users appreciate the **efficiency** of Condo Control, as it simplifies management and enhances self-service for residents.
- Users find Condo Control a **time-saving tool** that enhances efficiency in managing requests and communication effectively.
- Users appreciate the **streamlined communication** in Condo Control, enjoying centralized access to important updates and requests.
- Users value the **user-friendly communication** of Condo Control, facilitating seamless announcements and amenities management.

##### Cons

- Users highlight the **missing features** in Condo Control, such as a camera option and improved reporting capabilities.
- Users experience **slow performance** during peak times, affecting navigation and overall functionality of Condo Control.
- Users find the **inefficient processes** in Condo Control cumbersome, hindering quick and easy management of tasks.
- Users find **poor usability** in Condo Control, with complicated processes and unintuitive design hindering their experience.
- Users find the **search functionality lacking** , complicating the process of finding parking and car information.

#### What Are Recent G2 Reviews of Condo Control?

**["Essential for Condo Management, But Needs Formatting Fixes"](https://www.g2.com/survey_responses/condo-control-review-12991947)**

**Rating:** 4.5/5.0 stars

_— Lourdes M._

[Read full review](https://www.g2.com/survey_responses/condo-control-review-12991947)

**["Seamless Condo Management Solution!"](https://www.g2.com/survey_responses/condo-control-review-10733153)**

**Rating:** 5.0/5.0 stars

_— Verified User in Building Materials_

[Read full review](https://www.g2.com/survey_responses/condo-control-review-10733153)

#### What Are G2 Users Discussing About Condo Control?

- [What is Condo Control used for?](https://www.g2.com/discussions/what-is-condo-control-used-for)

### [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews)

​Yardi Voyager is an end-to-end enterprise management system designed specifically for property owners, managers, and investors. Clients around the world use Voyager’s powerful automation and AI-powered tools to manage operations, execute leasing, run analytics and provide innovative resident, tenant and investor services from a single platform.​

**Average Rating:** 3.9/5.0

**Total Reviews:** 234

#### How Do G2 Users Rate Yardi Voyager?

- **Has the product been a good partner in doing business?:** 7.6/10 (Category avg: 8.7/10)
- **Tenant Portal:** 7.8/10 (Category avg: 8.4/10)
- **Integration with Rental Payment Solution:** 7.9/10 (Category avg: 7.6/10)
- **Maintenance Management:** 7.9/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Yardi Voyager?

- **Seller:** [Yardi](https://www.g2.com/sellers/yardi)
- **Company Website:** www.yardi.com
- **Year Founded:** 1984
- **HQ Location:** Santa Barbara, CA
- **Twitter:** @Yardi  
10,781 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d53564476cc9ede4f606982414e3478705fedcd221a3879fe17da6a7fe049892&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12674%2F&secure%5Burl_type%5D=linkedin_company_website)  
7,014 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Assistant Property Manager, Property Manager
- **Top Industries:** Real Estate, Commercial Real Estate
- **Company Size:** 52% Medium, 28% Small

#### What Do G2 Reviewers Say About Yardi Voyager?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Yardi Voyager, highlighting its intuitive features and streamlined workflows.
- Users appreciate the **easy access to comprehensive reports** in Yardi Voyager, enhancing collaboration and simplifying workflows.
- Users appreciate the **robust reporting features** of Yardi Voyager, enabling easy access and customization for efficient management.
- Users value the **efficiency** of Yardi Voyager for centralizing property management tasks and streamlining workflows.
- Users value the **centralized integration** capabilities of Yardi Voyager, enhancing property management efficiency across various platforms.

##### Cons

- Users often face a **learning difficulty** with Yardi Voyager, finding initial navigation and access to features challenging.
- Users face **poor customer support** , experiencing delays and slow responses that impact their ability to resolve issues promptly.
- Users find the **poor interface design** of Yardi Voyager clunky and outdated, complicating their overall experience.
- Users find the **complex interface** of Yardi Voyager overwhelming, making it challenging to learn and navigate effectively.
- Users express frustration over **layout issues** , noting the software feels outdated and can hinder effective use.

#### What Are Recent G2 Reviews of Yardi Voyager?

**["Comprehensive Features, But Complex Setup"](https://www.g2.com/survey_responses/yardi-voyager-review-12472569)**

**Rating:** 4.0/5.0 stars

_— Verified User in Real Estate_

[Read full review](https://www.g2.com/survey_responses/yardi-voyager-review-12472569)

**["Yardi Voyager for Property Management companies is a real gem!"](https://www.g2.com/survey_responses/yardi-voyager-review-12208210)**

**Rating:** 5.0/5.0 stars

_— Anthony M._

[Read full review](https://www.g2.com/survey_responses/yardi-voyager-review-12208210)

#### What Are G2 Users Discussing About Yardi Voyager?

- [What is Yardi Voyager used for?](https://www.g2.com/discussions/yardi-voyager-what-is-yardi-voyager-used-for)
- [Who Uses Yardi software?](https://www.g2.com/discussions/who-uses-yardi-software)
- [How much does Yardi software cost?](https://www.g2.com/discussions/how-much-does-yardi-software-cost)
- [How does Yardi Voyager work?](https://www.g2.com/discussions/how-does-yardi-voyager-work)
- [What is Yardi Voyager used for?](https://www.g2.com/discussions/what-is-yardi-voyager-used-for)

### [Knock CRM](https://www.g2.com/products/knock-crm/reviews)

Knock is a CRM and performance management platform for residential property management leasing teams, marketers, regional managers, and leadership that harnesses best-in-class automation, integration, and data transparency tools to improve occupancy and drive renewal rates. A trusted and proven technology leader in the multifamily space, Knock is used by hundreds of the largest property management companies across the U.S. and Canada.

**Average Rating:** 4.9/5.0

**Total Reviews:** 47

#### How Do G2 Users Rate Knock CRM?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.7/10)
- **Tenant Portal:** 7.5/10 (Category avg: 8.4/10)
- **Integration with Rental Payment Solution:** 7.5/10 (Category avg: 7.6/10)
- **Maintenance Management:** 6.7/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Knock CRM?

- **Seller:** [RealPage](https://www.g2.com/sellers/realpage)
- **Year Founded:** 1998
- **HQ Location:** Richardson, TX
- **Twitter:** @RealPage  
9,148 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4bcb9aba7f03cbfb410fd9506ba34bca1cad74224c1f4c33cf8291eb48ea7ee6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9956%2F&secure%5Burl_type%5D=linkedin_company_website)  
9,103 employees on LinkedIn®
- **Ownership:** NASDAQ: RP

#### Who Uses This Product?

- **Top Industries:** Real Estate, Marketing and Advertising
- **Company Size:** 52% Medium, 29% Small

#### What Are Recent G2 Reviews of Knock CRM?

**["Knock has been a game changer for our sites, we have seen a lot more conversions since implementing."](https://www.g2.com/survey_responses/knock-crm-review-6747346)**

**Rating:** 5.0/5.0 stars

_— Shelby M._

[Read full review](https://www.g2.com/survey_responses/knock-crm-review-6747346)

**["User friendly with easy to access data"](https://www.g2.com/survey_responses/knock-crm-review-8460537)**

**Rating:** 5.0/5.0 stars

_— Verified User in Real Estate_

[Read full review](https://www.g2.com/survey_responses/knock-crm-review-8460537)

#### What Are G2 Users Discussing About Knock CRM?

- [What is Knock CRM used for?](https://www.g2.com/discussions/what-is-knock-crm-used-for)

### [Rentler.com](https://www.g2.com/products/rentler-com/reviews)

Rentler was created to help seamlessly connect landlords and tenants all over the nation through an online platform. Based in Salt Lake City, Rentler was founded in 2012 and has now reached over 1.3 million users in over 3,000 cities across the United States. They offer secure applications and screenings for rental listings, online rental payments, and the most up-to-date search results. For more information, visit www.rentler.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 80

#### How Do G2 Users Rate Rentler.com?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10)
- **Tenant Portal:** 8.6/10 (Category avg: 8.4/10)
- **Integration with Rental Payment Solution:** 8.3/10 (Category avg: 7.6/10)
- **Maintenance Management:** 7.3/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Rentler.com?

- **Seller:** [Rentler](https://www.g2.com/sellers/rentler)
- **Year Founded:** 2010
- **HQ Location:** Lehi, US
- **Twitter:** @Rentler  
1,337 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a3bcedb577c4ea24ce148a1c9cfb97c00780b6f021c9db9e577c20f766a60359&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3051028&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Property Manager
- **Top Industries:** Real Estate, Accounting
- **Company Size:** 95% Small, 4% Medium

#### What Do G2 Reviewers Say About Rentler.com?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **automation of payments** on Rentler.com, simplifying rent collection and enhancing tenant communication.
- Users love the **ease of use** of Rentler.com, making rent collection and tenant communication seamless and automated.
- Users value the **convenience of online payments** with Rentler.com, enjoying effortless collection and automated notifications.
- Users appreciate the **automated payment process** on Rentler.com, finding it easy and convenient to manage transactions.
- Users praise the **automated payment process** , finding the payment portal easy and the auto invoicing convenient.

##### Cons

- Users find the **accounting issues** frustrating, as extracting tax-related data is complicated and inefficient.
- Users wish the **mobile app lacks features** and often requires frequent logins, hindering their experience.
- Users desire a **more feature-rich mobile app** as well as a more stable login experience.
- Users face **payment issues** as grouped transactions complicate accounting and clarity for individual rent payments.
- Users find **poor usability** in Rentler.com's accounting features, making it hard to extract necessary tax information.

#### What Are Recent G2 Reviews of Rentler.com?

**["Great platform for managing your rental property"](https://www.g2.com/survey_responses/rentler-com-review-10053580)**

**Rating:** 5.0/5.0 stars

_— Casey W._

[Read full review](https://www.g2.com/survey_responses/rentler-com-review-10053580)

**["It just works"](https://www.g2.com/survey_responses/rentler-com-review-9976373)**

**Rating:** 5.0/5.0 stars

_— Matt B._

[Read full review](https://www.g2.com/survey_responses/rentler-com-review-9976373)

### [Hemlane](https://www.g2.com/products/hemlane-hemlane/reviews)

All-in-one property management that is effortless and affordable. Hemlane provides software to find tenants and manage the full rental lifecycle. The platform also boasts an add-on 24/7 repair coordination team. Get peace of mind with your rental properties! For more information visit www.hemlane.com

**Average Rating:** 4.8/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate Hemlane?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.7/10)
- **Tenant Portal:** 9.0/10 (Category avg: 8.4/10)
- **Integration with Rental Payment Solution:** 9.6/10 (Category avg: 7.6/10)
- **Maintenance Management:** 8.7/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Hemlane?

- **Seller:** [Hemlane](https://www.g2.com/sellers/hemlane-0bdb7ef7-4b7e-46d7-b2ea-1a22fd84344e)
- **Year Founded:** 2015
- **HQ Location:** San Francisco, CA - California
- **Twitter:** @hemlane  
653 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=455c41dd68d1ea3ae20dd8e5a87eeb6cb3dd19f3b2cd65e21e638abd9db31bf5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6647303%2F&secure%5Burl_type%5D=linkedin_company_website)  
52 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Real Estate
- **Company Size:** 96% Small, 4% Medium

#### What Are Recent G2 Reviews of Hemlane?

**["Hemlane has made my first time as a landlord a seamless experience."](https://www.g2.com/survey_responses/hemlane-review-7117617)**

**Rating:** 5.0/5.0 stars

_— Tracy F._

[Read full review](https://www.g2.com/survey_responses/hemlane-review-7117617)

**["Excellent platform for small property owners, great customer service"](https://www.g2.com/survey_responses/hemlane-review-7014418)**

**Rating:** 5.0/5.0 stars

_— Jessica M._

[Read full review](https://www.g2.com/survey_responses/hemlane-review-7014418)

#### What Are G2 Users Discussing About Hemlane?

- [What does Hemlane do?](https://www.g2.com/discussions/what-does-hemlane-do) - 1 comment
- [Is landlord Studio free?](https://www.g2.com/discussions/is-landlord-studio-free) - 1 comment
- [How much does Hemlane cost?](https://www.g2.com/discussions/how-much-does-hemlane-cost)
- [Is Hemlane a legitimate company?](https://www.g2.com/discussions/is-hemlane-a-legitimate-company) - 1 comment

### [Property Matrix](https://www.g2.com/products/property-matrix/reviews)

Property Matrix is revolutionizing property management through its powerful, user-friendly, and highly customizable software. Designed to cater to the nuanced needs of property management, Property Matrix offers a comprehensive accounting suite that supports both cash and accrual methods, ensuring that managing your company's finances is seamless and efficient. With enterprise-class accounting capabilities, Property Matrix enables property managers to handle complex transactions with ease, thanks to features like separate books for each company, detailed transaction histories, and the ability to break down expenses to the finest detail. Moreover, Property Matrix is built with mobility in mind. Its responsive design ensures full functionality across all devices, enabling real-time data updates and cloud-based storage for accessing important documents and information anywhere, anytime. Property Matrix also stands out for its commitment to customization and automation. Users can tailor the system to their unique needs, from creating custom fields to automating workflows, ensuring that the software adapts to their business processes rather than the other way around. Additionally, Property Matrix offers personalized support, with dedicated representatives for each client, ensuring quick and familiar assistance whenever needed. With its robust functionality and focus on user experience, Property Matrix is not just a tool but a partner in simplifying property management, making it an ideal choice for professionals managing commercial or residential properties worldwide.

**Average Rating:** 4.5/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate Property Matrix?

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.7/10)
- **Tenant Portal:** 10.0/10 (Category avg: 8.4/10)
- **Integration with Rental Payment Solution:** 10.0/10 (Category avg: 7.6/10)
- **Maintenance Management:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Property Matrix?

- **Seller:** [Property Matrix](https://www.g2.com/sellers/property-matrix)
- **Year Founded:** 2001
- **HQ Location:** Culver City, CA
- **Twitter:** @PropertyMatrix  
237 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9e269118d750d4b1b4f836eeaa5367b62913e8fff7df4f12b903a2f9bdb26719&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3580934%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Real Estate
- **Company Size:** 73% Small, 13% Large

#### What Are Recent G2 Reviews of Property Matrix?

**["Modern Property Management Software"](https://www.g2.com/survey_responses/property-matrix-review-9696093)**

**Rating:** 4.0/5.0 stars

_— Nyron W._

[Read full review](https://www.g2.com/survey_responses/property-matrix-review-9696093)

**["Extremely easy to learn and problems were almost immediately remedied by their outstanding team."](https://www.g2.com/survey_responses/property-matrix-review-9695725)**

**Rating:** 4.5/5.0 stars

_— Linda W._

[Read full review](https://www.g2.com/survey_responses/property-matrix-review-9695725)

#### What Are G2 Users Discussing About Property Matrix?

- [What is Property Matrix used for?](https://www.g2.com/discussions/what-is-property-matrix-used-for) - 1 comment

### [CINC Systems](https://www.g2.com/products/cinc-systems/reviews)

CINC Systems is the community association management industry’s largest technology partner, supporting more than 50,000 communities and over 5 million residents. CINC's AI-powered, all-in-one platform unifies accounting, banking, operations, and resident engagement for every community type—single-family, condominium, high-rise, lifestyle, and more. Backed by Hg Capital, CINC helps management companies work smarter and more profitably while delivering an exceptional experience to the communities they serve.

**Average Rating:** 4.6/5.0

**Total Reviews:** 103

#### How Do G2 Users Rate CINC Systems?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.7/10)
- **Maintenance Management:** 9.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind CINC Systems?

- **Seller:** [CINC Systems](https://www.g2.com/sellers/cinc-systems)
- **Company Website:** www.cincsystems.com
- **Year Founded:** 2005
- **HQ Location:** Duluth, GA
- **Twitter:** @CINCSystems  
218 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f09572ba84db1da0eee9cd532c93a25f014840baf34987cc7dd725df74b2e5a9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcinc-systems-llc%2F&secure%5Burl_type%5D=linkedin_company_website)  
295 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** President, Community Manager
- **Top Industries:** Real Estate, Accounting
- **Company Size:** 77% Small, 19% Medium

#### What Do G2 Reviewers Say About CINC Systems?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of CINC Systems, enhancing efficiency and collaboration for community management.
- Users find CINC Systems enhances **efficiency** by providing easy access to homeowner information, streamlining account management.
- Users value the **seamless integrations** of CINC Systems, enhancing efficiency and elevating industry standards for their businesses.
- Users value the **continuous improvement efforts** of CINC Systems, enhancing functionality and meeting evolving customer needs effectively.
- Users value the **exceptional support and transparency** provided by CINC Systems, enhancing their operational efficiency and satisfaction.

##### Cons

- Users highlight **missing features** in CINC Systems, pointing out limitations in reporting and navigation that hinder functionality.
- Users express frustration with **poor customer support** , noting slow responses and unresolved ticket issues significantly impact their experience.
- Users experience **slow response times** from CINC's customer support, delaying issue resolution and frustrating their overall experience.
- Users find the **learning difficulty** of CINC Systems challenging, needing more training to fully utilize its features.
- Users express a need for more **customization options** in CINC Systems, particularly for reporting and tracking functionalities.

#### What Are Recent G2 Reviews of CINC Systems?

**["Comprehensive, Reliable, and Scalable Solution"](https://www.g2.com/survey_responses/cinc-systems-review-12035298)**

**Rating:** 5.0/5.0 stars

_— Tracy D._

[Read full review](https://www.g2.com/survey_responses/cinc-systems-review-12035298)

**["CINC Systems: Driving Efficiency and Innovation for Our Business"](https://www.g2.com/survey_responses/cinc-systems-review-12034752)**

**Rating:** 5.0/5.0 stars

_— Kyle P._

[Read full review](https://www.g2.com/survey_responses/cinc-systems-review-12034752)

#### What Are G2 Users Discussing About CINC Systems?

- [What is CINC Systems used for?](https://www.g2.com/discussions/what-is-cinc-systems-used-for)

- [‹ Prev‹ Prev](/categories/property-management/small-business?order=g2_score#product-list)
- [1](/categories/property-management/small-business?order=g2_score#product-list)
- 2
- [3](/categories/property-management/small-business?order=g2_score&page=3#product-list)
- [4](/categories/property-management/small-business?order=g2_score&page=4#product-list)
- [Next ›Next ›](/categories/property-management/small-business?order=g2_score&page=3#product-list)

Spotlight Categories

[Digital Experience Platforms (DXP)](https://www.g2.com/categories/digital-experience-platforms-dxp)

[Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation)

[Operational Risk Management Software](https://www.g2.com/categories/operational-risk-management)

[Demo Automation Software](https://www.g2.com/categories/demo-automation)

[Network Monitoring Software](https://www.g2.com/categories/network-monitoring)

Similar Categories

- [Brokerage Management](/categories/brokerage-management)
- [Integrated Workplace Management Systems (IWMS)](/categories/integrated-workplace-management-systems-iwms)
- [Lease Administration](/categories/lease-administration)
- [Real Estate CRM](/categories/real-estate-crm)
- [Multiple Listing Service (MLS)](/categories/multiple-listing-service-mls)

- [Real Estate Marketing](/categories/real-estate-marketing)
- [Real Estate Activities Management](/categories/real-estate-activities-management)
- [AI Virtual Staging](/categories/ai-virtual-staging)
- [Community Association Management](/categories/community-association-management)
- [Home Inspection](/categories/home-inspection)

- [Lease Accounting](/categories/lease-accounting)
- [Other Real Estate](/categories/other-real-estate)
- [Package Tracking](/categories/package-tracking)
- [Property Access Management](/categories/property-access-management)
- [Property Intelligence](/categories/property-intelligence)

[Browse Property Management Themes](/categories/property-management/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated 

Products classified in the overall Property Management category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Property Management to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Property Management category.

In addition to qualifying for inclusion in the Property Management Software category, to qualify for inclusion in the Small Business Property Management Software category, a product must have at least 10 reviews left by a reviewer from a small business.

Show More

* * *

## How Do You Choose the Right Property Management Software?

### What You Should Know About Property Management Software

### What is Property Management Software?

Property management software is a boon for overworked property managers and owners. The front office and back office responsibilities of property owners, property managers, and landlords are varied, exhaustive, and, in many cases, manual. Some of those responsibilities include: communicating with residents and tenants, managing lease applications, keeping track of on-time and delinquent rent payments, managing maintenance requests, and maintaining and updating accurate property listings.

There is some overlap between facility management and property management; the main difference comes from the purpose of managing the building as well as the tenants. While the goal of facility management is more focused on the productivity of tenants and maintenance of the building, property management is more about managing the property for the sake of residents and tenants and ultimately increasing the value of a property. Facility management is concerned with maintenance and inspections for tenants while property management has features pertaining to financial management. There is also some overlap between hotel property management software and real estate property management software—specifically in the realms of operational efficiency, room resource allocation, and overall facility management capabilities.

Real estate property management software is designed to work for a variety of residential, industrial, and commercial property types and business sizes. Property management software enables the operational management of real estate portfolios, not the nurturing and development of real estate investments.

Key Benefits of Property Management Software

- Automate day-to-day tasks and daily business operations
- Improve tenant experience and communication
- Ensure property ledgers are accurate and up to date

### Why Use Property Management Software?

Property management software is designed to efficiently and centrally manage the exhaustive list of responsibilities of property managers and owners. Property management software helps property managers and owners do away with their previously manual system of spreadsheets, email, and document filing. The software centralizes and unifies the tools necessary for an efficient and productive business.

Instead of relying on disparate, web-based, and paper-based tools, property managers and owners can depend on a single platform that offers seamless integration to supplemental third-party software.

**Financial management —** Property management software allows users to monitor the financial health of their properties. Property managers and owners use the software to simplify or automate their accounting and bookkeeping tasks as well as prepare property portfolio reports for investment activities.

**Facility management —** Managing real estate properties, regardless of property type, requires the property owner to effectively oversee every aspect of their facilities. Property management software ensures that property owners are enabled to keep track of all maintenance requests from tenants. The software also ensures that property owners pay vendors on time as well as set up recurring work orders.

**Reporting —** An effective property management tool helps users maintain accurate and compliant property records, understand and predict occupancy rates, better conduct tenant screenings, and streamline the leasing process.

**Tenant or resident communication —** Tenant and owner portals of property management software improves communication between both parties. This simplifies rent collection and helps in better tracking. Tenants can easily submit maintenance requests through the software. Property owners can have a more unified overview of potential and existing tenants, which results in the added benefit of resident loyalty and reputation management.

### Who Uses Property Management Software?

Property management software impacts back office activities, but its tenant-facing features are wielded by both tenants and service contractors. While property management software is distinct from real estate investment management software, real estate asset managers leverage property management software for reporting.

**Property managers and owners —** Property owners of any type of rental utilize property management software to optimize their tasks and activities. Whether they manage short-term or long-term rentals, apartments, student housing, condominiums, single-family housing, commercial spaces, or gated communities—all these properties will benefit from software that automates or streamlines operations.

**Tenants —** Tenants leverage property management software via a tenant portal when submitting maintenance requests, receiving notifications about building updates or incoming packages, and communicating with property managers.

**Asset managers —** Real estate asset managers who are involved on the property level of investment portfolio management leverage property management software to enhance the financial performance of income-producing properties.

### Kinds of Property Management Software

Aside from cloud-based and on-premises versions of property management software, these tools are also differentiated according to property type. Although all-in-one or end-to-end property management solutions exist and fulfill the business needs of some real estate businesses, users need to align their chosen software to their property type. Commercial and residential real estate are the two types of real estate, based on which users need to choose the right property management software suited to their requirements.

**Commercial —** Commercial real estate is real estate property that is used for business activities that generate income. Some examples of commercial properties include office buildings, medical buildings, sports facilities, hotels, restaurants, and retail stores. Industrial real estate falls within commercial real estate and can include warehouses, laboratories, and distribution centers.

**Residential —** Residential real estate is real estate property that is used to house tenants, either for rent or for home ownership. Some examples of residential properties include student housing, single-family homes (homes built on a single lot), condominiums (a community or large building comprised of multiple single units), townhomes (a condominium or single-family home hybrid), cooperative (community-owned building that comprises individual units), and multifamily homes (a single-family home that has been split up into multiple units).

### Property Management Software Features

There are a wide range of features traditionally offered by property management solutions. Property management software fulfills the business needs of a variety of property types and real estate business sizes, hence, the features may vary. Common property management software features include a mix of the following:

**Accounting —** Property management software offers built-in accounting functionality or streamlined integrations with third-party accounting solutions to enable the financial monitoring and management of properties.

**Rental payment —** The software provides rental collection and processing functionality as a built-in feature or designed to integrate with specific third-party rental payment solutions.

**Lease management —** Lease management features of property management software provides customizable lease templates or a workflow to streamline the lease contract management workflow. It enables the creation, duplication, and storing of rental applications.

**Maintenance management —** Property management software allows the management of maintenance and service requests, the scheduling of service contractors and providers, and communication between tenants and property owner about upcoming maintenance activities.

**Rental listing —** This type of software provides built-in rental listing management, integrations with multiple listing services (MLS) or real estate websites, or both to advertise vacancies or upcoming available units.

**Tenant portal —** Property management software provides a portal for tenants to communicate with property managers, pay rent, and submit service requests.

#### Additional Property Management Software Features

**Tenant screening —** This feature facilitates the screening of prospective tenants, either before or after the submission of lease or rental applications. It may also provide a contact database for existing tenant or prospective real estate leads.

**Space management —** Space management feature streamlines resource allocation, monitors and reports of space and material utilization, and enables the better management of physical properties.

**Insurance management —** The software provides features to simplify compliance with and access to relevant real estate insurance policies.

Other Features of Property Management Software: [Commercial Capabilities](https://www.g2.com/categories/property-management/f/commercial), [Industrial / Retail / Mixed-Use Capabilities](https://www.g2.com/categories/property-management/f/industrial-retail-mixed-use), [Multifamily Capabilities](https://www.g2.com/categories/property-management/f/multifamily), [Residential Capabilities](https://www.g2.com/categories/property-management/f/residential)

### Trends Related to Property Management Software

Shifting demographics impact both property managers, renters, and buyers, both in terms of property management and property management software. The breadth of property amenities, the omnichannel support provided for tenant and investor portals, and the types of housing complexes are evolving, and the software to manage all these processes evolves accordingly.

[**Augmented reality software**](https://www.g2.com/categories/augmented-reality) **and** [**virtual reality software**](https://www.g2.com/categories/virtual-reality) **—** Many examples of augmented reality (AR) and virtual reality (VR) have cropped up in the real estate sector. [Real estate virtual tour software](https://www.g2.com/categories/real-estate-virtual-tour) helps both real estate agents and property managers show off the interiors of their units. AR and VR technology easily turns 2D data visualizations into interactive 3D variations that provide more granular insight on physical spaces, for both advertising and design purposes. AR and VR also helps facility owners better monitor overall energy consumption and building defect management.

**Energy conservation —** Even property owners of buildings that do not bundle in the cost of water, heat, or electricity within monthly rental or mortgage payments want to be informed on energy utilization and consumption. Energy conservation efforts rely on data collection; building energy management systems provide property managers with the data needed to ensure energy efficiency. Maintaining tenants’ desired levels of utility usage with the overall costs of property maintenance is key to helping property managers not overspend, especially in times of crises or financial depression.

**Tenant relations —** The real estate industry is a customer service industry. Without paying tenants, property managers cannot make money. Providing an exceptional tenant experience is key to maintaining long-term tenants, particularly in the multifamily or apartment and condominium market. Software vendors understand that need, so many solutions now offer tenant portals. The next step is to look to the developments in the chatbot space to see how tenant relations are evolving in the real estate space; conversational artificial intelligence (AI) and chatbots can infuse existing platforms and tools with disruptive technology that ultimately betters the maintenance management experience of both tenant and property manager.

### Potential Issues with Property Management Software

**Property type —** While some property management software vendors are very clear on the type of property they support, proper research is still important. Without due diligence, for example, a residential property manager can purchase a property management solution that’s better designed for commercial properties. Buyers of the software must pay close attention to the property type that the solution can support, so they don’t spend time investing in a platform that may not fit their needs.

**Scale and scope —** A property manager who is in charge of a handful of properties will have different requirements and budgets than a property manager who is in charge of multiple units in multiple buildings. Some property management solutions are designed to scale with the portfolio while some are not. In such situations, some vendors provide customer support while others may not. Buyers must determine what aspects of property management is important, to avoid purchasing a solution that is either too comprehensive or too limiting, in terms of property growth.

**Property management experience —** Property managers are just as wide-ranging as property owners. Brand new property managers who are in charge of a single property don’t necessarily have the same pain points as more experienced property managers who have nurtured their property portfolio and must navigate a variety of local compliances and regulations. Property management software can either address a single pain point or provide users with an expansive, end-to-end solution.

### Software and Services Related to Property Management Software

Most property management systems can handle the basic business needs of property management companies. The basic features include built-in accounting and reporting capabilities. Extra functionality on top of those basic features include advanced tenant screening, insurance compliance, and property marketing, for example. If a real estate property management software doesn’t offer built-in accounting and lease contract management functionality, then it is designed to integrate well with third-party solutions with those functionalities.

The following solutions can be integrated with or used in conjunction with property management systems:

**Lease administration —** [Lease administration software](https://www.g2.com/categories/lease-administration) offers advanced lease management functionality to property managers who do not have a comprehensive lease management system. Lease administration software simplifies the leasing workflow, from creating to sharing to storing.

**Rental payment —** While some property management solutions do offer bundled-in rent processing functionality, [rental payment software](https://www.g2.com/categories/rental-payment) exists to close the gap between managing properties and collecting rent from tenants.

**Multiple listing service (MLS) —** [Multiple listing service (MLS) software](https://www.g2.com/categories/multiple-listing-service-mls) enables real estate agents to list vacant or to-be-vacant properties on behalf of property owners and managers. Properties listed on MLS streamline the advertising of available properties to prospective buyers, because they can be filtered by specific requirements.

**Real estate marketing —** Similar to MLS software, [real estate marketing software](https://www.g2.com/categories/real-estate-marketing) enables the marketing of available properties. Property owners as well as real estate agents leverage customizable and branded real estate marketing collateral to generate leads and gain the attention of buyers and renters.

**Vacation rental —** [Vacation rental software](https://www.g2.com/categories/vacation-rental) is similar to property management software but tailored to the nuances of the hospitality sector. Owners of vacation rentals have different requirements than owners of apartment buildings, condominiums, offices, and single-family homes. Vacation rental software provides functionality like booking engines, check-in and check-out workflows, and daily cleaning services.

**Real estate investment management —** Investors and stakeholders leverage [real estate investment management software](https://www.g2.com/categories/real-estate-investment-management) to forecast, report on, and manage the return on investment (ROI) of real estate property portfolios. Real estate investment management software bundles together the monitoring and nurturing of property assets specifically to maximize property value.

**Facility management —** Owners of plants, warehouses, and infrastructure and manufacturing buildings turn to [facility management software](https://www.g2.com/categories/facility-management) instead of property management software. While property management software optimizes the financial management and tenant relationship of both commercial and residential buildings, facility management software is more comprehensive. Facility management software includes health and safety management, materials and resources management, and large-scale maintenance and inspections management.