# Best Professional Services Automation Software - Page 5

## How Many Professional Services Automation Software Products Does G2 Track?

**Total Products under this Category:** 145

### Category Stats (Aug 2026)

- **Average Rating:** 4.3/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Kytes (+0.5%) - Among all products in this category, Kytes recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Professional Services Automation Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 25,800+ Authentic Reviews
- 145+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Professional Services Automation Software
 ![G2 Grid® for Professional Services Automation Software plotting products by satisfaction and market presence](https://www.g2.com/categories/professional-services-automation/grids.png?focus%5B%5D=929&focus%5B%5D=1532&focus%5B%5D=1646&focus%5B%5D=101553&focus%5B%5D=51154&focus%5B%5D=104559&focus%5B%5D=19175&focus%5B%5D=152187)

Highlighted products: Autotask, BigTime, Kantata Professional Services Automation (formerly Mavenlink+ Kimble), Syncro, CMap, Deltek Vantagepoint, SAP Cloud ERP (SAP S/4HANA Cloud), and Rocketlane.

Underlying data: [Grid® JSON](https://www.g2.com/categories/professional-services-automation/grids.json?focus%5B%5D=autotask&focus%5B%5D=bigtime&focus%5B%5D=kantata-professional-services-automation-formerly-mavenlink-kimble&focus%5B%5D=syncro&focus%5B%5D=cmap&focus%5B%5D=deltek-vantagepoint&focus%5B%5D=sap-cloud-erp-sap-s-4hana-cloud&focus%5B%5D=rocketlane-corp&segment=all)

**Sponsored**

### IPRoyal

IPRoyal is an enterprise proxy infrastructure platform trusted by businesses worldwide, delivering Residential, Datacenter, ISP, and Mobile proxies engineered for speed, reliability, and scale. Designed to meet the data collection demands of AI training, eCommerce intelligence, SERP monitoring, brand protection, and market research, IPRoyal's infrastructure supports organizations from growth-stage startups to large enterprises. For use cases requiring access to heavily protected pages (from SERP monitoring to eCommerce intelligence), IPRoyal's Web Unblocker delivers reliable, uninterrupted data access across geo-restrictions and anti-bot systems. With a network built on strict ethical and compliance standards, IPRoyal offers seamless API integration, flexible routing controls, and consistent performance across 195+ countries, backed by 99.9% uptime, making it the infrastructure of choice for teams where downtime or data gaps are not an option.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=156&secure%5Bchosen_at%5D=2026-08-12T20%3A17%3A22Z&secure%5Bdisplayable_resource_id%5D=1632&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=158714&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=158714&secure%5Bresource_id%5D=156&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fprofessional-services-automation%3Fattributes%255B1002498%255D%3Dall%26page%3D5%26segment%3Dall%26selected_view%3Dgrid&secure%5Btoken%5D=b06fac5c8a9539648a69cd13b1533648a417fed57a77cad7fb6b7fcfa1b6d142&secure%5Burl%5D=https%3A%2F%2Fiproyal.com%2Frequest-a-demo%2F%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Db2b_enterprise&secure%5Burl_type%5D=custom_url)

### [Ascendr](https://www.g2.com/products/ascendr/reviews)

Ascendr is an AI-powered operations platform designed for modern service and SaaS businesses that need to deliver high-value work efficiently, without relying on spreadsheets, Slack threads, or disconnected tools. It gives teams one place to manage onboarding, implementation projects, and internal operations with clarity and control. From day one, you can standardise your delivery, automate updates, track progress, and give your customers a smooth, professional experience. Ascendr isn't a traditional PSA built for rigid processes, and it’s not a basic task manager either. It’s flexible enough to adapt to the way your business actually works. You can configure workflows, project templates, and reporting without code, and the platform supports multi-tenant data and white-labelled portals for customer-facing projects. Key features include: Smart project templates that adjust based on deal size or customer type Embedded customer portals with live updates and assigned tasks AI-generated project updates and status summaries Visibility across accounts, projects, and teams Built-in tools for scheduling, approvals, and rate card management Ascendr helps operational and customer-facing teams get more done with fewer resources. Whether you’re a Head of Operations trying to streamline service delivery, or a Customer Success leader looking to scale onboarding, Ascendr gives you the structure and insight to run things properly. The platform is built to replace the patchwork of tools most businesses rely on, giving you one system of record and a shared source of truth across teams. No dev team required. No more reinventing the wheel.

**Average Rating:** 4.8/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Ascendr?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Portfolio Performance:** 10.0/10 (Category avg: 7.9/10)
- **Workflow:** 9.2/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 8.3/10 (Category avg: 10/10)

#### Who Is the Company Behind Ascendr?

- **Seller:** [Ascendr](https://www.g2.com/sellers/ascendr)
- **Year Founded:** 2015
- **HQ Location:** London, England
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5e0c20ae431d723f04da3ab575dbef4085f6df3e0cd0cf7f19d7b4b35b604aa9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fascendr-limited%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 73% Small, 18% Medium

#### What Do G2 Reviewers Say About Ascendr?

_AI-generated summary from verified user reviews_

##### Pros

- Users benefit from the **ease of use** of Ascendr, finding it simple to start and navigate the platform.
- Users find Ascendr to be **intuitive and easy to use** , allowing for quick onboarding and effective utilization.
- Users find the **setup simplicity** of Ascendr makes it effortless to start using the platform.

##### Cons

- Users note the **missing functionality** in Ascendr compared to major tools, though developers are responsive to feedback.

#### What Are Recent G2 Reviews of Ascendr?

**["Transformed Our Client Delivery from Chaos to Clarity"](https://www.g2.com/survey_responses/ascendr-review-11408876)**

**Rating:** 5.0/5.0 stars

_— Irvin M._

[Read full review](https://www.g2.com/survey_responses/ascendr-review-11408876)

**["Why wouldn't a company who cares about their customers NOT use Ascendr?"](https://www.g2.com/survey_responses/ascendr-review-11287557)**

**Rating:** 5.0/5.0 stars

_— Matthew H._

[Read full review](https://www.g2.com/survey_responses/ascendr-review-11287557)

### [Bizinta](https://www.g2.com/products/bizinta/reviews)

Bizinta is the SaaS leader in providing integrated time-tracking, resource management, billing, project management, and reporting tools for the professional services industry. Our solution helps finance/accounting, consulting, IT, marketing, and engineering companies improve utilization rates, streamline billing, and provide real-time customized reporting. Bizinta is bringing enterprise-level software to small and medium-sized companies up to 500 employees at a fraction of the price.

**Average Rating:** 4.8/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate Bizinta?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 1.7/10 (Category avg: 10/10)

#### Who Is the Company Behind Bizinta?

- **Seller:** [Bizinta](https://www.g2.com/sellers/bizinta)
- **Year Founded:** 2017
- **HQ Location:** San Jose, California
- **Twitter:** @bizintaInc  
52 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ab48e9c1a407991cd11ee4dd63fdb72c95d5088ac8f51742c874e3e43b2fc28e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbizinta%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Small, 25% Medium

#### What Do G2 Reviewers Say About Bizinta?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **time tracking feature** in Bizinta, finding it flexible and easy to use daily.
- Users appreciate the **user-friendly interface** of Bizinta, making time tracking and reporting easy and flexible.
- Users commend the **access ease** of Bizinta, facilitated by exceptional customer service and thorough training support.
- Users value the **automation features** of Bizinta, which streamline processes and enhance overall efficiency.
- Users highlight the **exceptional customer support** from Bizinta, making the onboarding process easy and valuable.

##### Cons

- Users report **app performance issues** , with limited template formats and unreliable automatic reminders impacting usability.
- Users report **autofill issues** with Bizinta, including limitations in templates and inconsistent alerts for reminders.
- Users find the **user experience complex** , making it hard to navigate features and locate necessary tools.
- Users find the **complex usability** of Bizinta challenging, as it's difficult to locate needed features intuitively.
- Users find **difficult customization** due to limited template formats and unreliable automatic reminders in Bizinta.

#### What Are Recent G2 Reviews of Bizinta?

**["Highly recommend Bizinta for Tracking Time & invoicing."](https://www.g2.com/survey_responses/bizinta-review-10329179)**

**Rating:** 4.5/5.0 stars

_— Michelle S._

[Read full review](https://www.g2.com/survey_responses/bizinta-review-10329179)

**["Thank you Kevin & Bizinta!"](https://www.g2.com/survey_responses/bizinta-review-10674822)**

**Rating:** 5.0/5.0 stars

_— Kris M._

[Read full review](https://www.g2.com/survey_responses/bizinta-review-10674822)

### [KEBS](https://www.g2.com/products/kebs/reviews)

KEBS is an AI native Quote-to-Cash platform that unifies and automates the end to end revenue lifecycle for professional services organizations. Built for IT/ITeS, GCCs, BPOs, Product Engineering, and Consulting firms, KEBS connects Sales, Delivery, HR, and Finance in one integrated system so leaders do not have to rely on scattered spreadsheets or disconnected tools. An embedded AI agent continuously monitors pipeline, projects, people, and cash flow to surface what matters most, whether it is a deal at risk, a margin slipping project, or underutilized talent. Grounded in a modern, intelligence first approach, KEBS is designed to let software handle the complexity while teams focus on high impact work and client outcomes. The platform improves operational excellence by reducing manual effort, tightening revenue controls, and enabling real time visibility across the organization. With enterprise grade security and governance built in, KEBS helps businesses reduce leakage, optimize utilization, improve forecasting, and build a scalable, data driven execution culture.

**Average Rating:** 4.5/5.0

**Total Reviews:** 17

#### How Do G2 Users Rate KEBS?

- **Has the product been a good partner in doing business?:** 7.3/10 (Category avg: 8.8/10)
- **Portfolio Performance:** 7.8/10 (Category avg: 7.9/10)
- **Workflow:** 7.8/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 8.3/10 (Category avg: 10/10)

#### Who Is the Company Behind KEBS?

- **Seller:** [KEBS](https://www.g2.com/sellers/kebs)
- **Year Founded:** 2018
- **HQ Location:** Dallas, Texas
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19f9c161e9babc42f2b21404d9d6c99cd6d1f75748f2f56347d0c75d5d6f3fc1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkebs%2F&secure%5Burl_type%5D=linkedin_company_website)  
256 employees on LinkedIn®
- **Ownership:** Abisekh V

#### Who Uses This Product?

- **Who Uses This:** Associate Consultant
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 75% Large, 18% Medium

#### What Do G2 Reviewers Say About KEBS?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **invoicing features** in KEBS beneficial for effective budget management and swift support resolution.
- Users value the **accounting efficiency** of KEBS, particularly in invoice preparation and quick support resolutions.
- Users value the **budget management features** of KEBS, facilitating efficient invoice preparation and revenue tracking.
- Users are impressed with the **responsive customer service** at KEBS, quickly resolving issues and enhancing the experience.
- Users value the **quick resolution of issues** by the KEBS support team, enhancing their overall experience.

##### Cons

- Users find the **beginner difficulty** challenging, needing assistance from the KEBS team to start effectively.
- Users report encountering **repeated bugs** in KEBS, leading to frustration and disruptions in their user experience.
- Users experience a **difficult start** as onboarding requires contacting the KEBS team for assistance.
- Users experience **poor customer support** when onboarding, needing to contact KEBS team for assistance to get started.
- Users experience **poor support** from KEBS, needing assistance for seamless onboarding and initiation.

#### What Are Recent G2 Reviews of KEBS?

**["KEBS - A Game-Changer in Business Efficiency and Resource Management"](https://www.g2.com/survey_responses/kebs-review-8179968)**

**Rating:** 5.0/5.0 stars

_— Mugeshbabu A._

[Read full review](https://www.g2.com/survey_responses/kebs-review-8179968)

**["Excellent Deal Management and Proposal Builder with Seamless Sales-to-Delivery Handoff"](https://www.g2.com/survey_responses/kebs-review-12752941)**

**Rating:** 4.5/5.0 stars

_— Kirupakar N._

[Read full review](https://www.g2.com/survey_responses/kebs-review-12752941)

### [Primetric](https://www.g2.com/products/primetric/reviews)

With Primetric, you can easily forecast people availability and projects profitability in your professional service company. Plan, track, budget, and optimize from a high-level view.

**Average Rating:** 4.9/5.0

**Total Reviews:** 68

#### How Do G2 Users Rate Primetric?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind Primetric?

- **Seller:** [Primetric](https://www.g2.com/sellers/primetric)
- **Year Founded:** 2016
- **HQ Location:** Wrocław, Dolnosląskie
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ab0bdaf51ff80d1d1fee5327952a06b66dc2e40ebc67720f1891ee87028d4717&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11460217%2F&secure%5Burl_type%5D=linkedin_company_website)  
17 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 63% Medium, 28% Small

#### What Do G2 Reviewers Say About Primetric?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficient resource management** in Primetric, enabling streamlined planning and informed decision-making across teams.
- Users appreciate the **automation of processes** in Primetric, making project management and reporting effortless and efficient.
- Users value the **ease of report generation** in Primetric, significantly enhancing efficiency and decision-making in their workflows.
- Users find Primetric to be an **intuitive and user-friendly** tool, enabling smooth navigation and efficient time tracking.
- Users value the **comprehensive project management features** of Primetric, simplifying workflows and enhancing decision-making efficiency.

##### Cons

- Users express a need for **missing features** in Primetric, such as monthly views and improved deletion confirmations.
- Users often face **data loss due to session timeouts** , requiring them to re-enter information after logging back in.
- Users find the **budgeting features lacking** in Primetric compared to dedicated finance applications.
- Users experience **freezing issues during data adjustments** , which can disrupt workflow and hinder productivity.
- Users express frustration over the **language limitations** of Primetric, as it lacks support for native languages.

#### What Are Recent G2 Reviews of Primetric?

**["Simple promsing and growing tool for managing projects"](https://www.g2.com/survey_responses/primetric-review-7488648)**

**Rating:** 4.5/5.0 stars

_— Maciej M._

[Read full review](https://www.g2.com/survey_responses/primetric-review-7488648)

**["Automated a huge part of my time tracking"](https://www.g2.com/survey_responses/primetric-review-7415669)**

**Rating:** 5.0/5.0 stars

_— Viktoriia O._

[Read full review](https://www.g2.com/survey_responses/primetric-review-7415669)

#### What Are G2 Users Discussing About Primetric?

- [What is Primetric used for?](https://www.g2.com/discussions/what-is-primetric-used-for)

### [Clients & Profits](https://www.g2.com/products/clients-profits/reviews)

Clients & Profits helps you manage people, projects, media, and money.

**Average Rating:** 3.8/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Clients & Profits?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Clients & Profits?

- **Seller:** [Clients & Profits](https://www.g2.com/sellers/clients-profits)
- **Year Founded:** 1986
- **HQ Location:** Oceanside, US
- **Twitter:** @clientsprofits  
158 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=30f97db881e2c367c5bf369527effc8583497202e44e9c46898ba200c0485c03&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclients-%2526-profits&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 60% Small, 40% Medium

#### What Are Recent G2 Reviews of Clients & Profits?

**["Clients & Profits Features Outweigh Buginess"](https://www.g2.com/survey_responses/clients-profits-review-3961023)**

**Rating:** 4.0/5.0 stars

_— Joseph A._

[Read full review](https://www.g2.com/survey_responses/clients-profits-review-3961023)

**["Clients and Profits turned our business around in short order from break even to profitable."](https://www.g2.com/survey_responses/clients-profits-review-3771282)**

**Rating:** 4.5/5.0 stars

_— Peter G._

[Read full review](https://www.g2.com/survey_responses/clients-profits-review-3771282)

### [Fitnet Manager](https://www.g2.com/products/fitnet-manager/reviews)

Fitnet Manager is a 100% SaaS collaborative ERP designed for IT services companies, consulting firms, and professional service providers who want to manage their business with a clear and unified vision. Its core strength lies in project-based management. Every project or mission is treated as a unique business case, tracked from start to finish: from commercial opportunities and quotes to resource planning, time tracking, expense management, invoicing, and profitability analysis. This gives companies real-time visibility into margins and financial performance. With Fitnet Manager, all operations are centralized in one platform. Sales and CRM functions manage pipelines, quotes, contracts, and subscriptions. Project management and professional services automation cover multi-project planning, time tracking, and resource allocation. HR and administration modules handle leave, absences, expenses, and skills management. Finance and reporting features provide automated invoicing, multi-currency support, reconciliations, and consolidated reporting. Delivered as a SaaS solution, Fitnet Manager combines user-friendly design, flexible configuration, and open connectivity through APIs and integrations to adapt to each organization. With more than 15 years of experience, it supports hundreds of IT services firms and consulting companies in their growth and transformation.

**Average Rating:** 4.0/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate Fitnet Manager?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Fitnet Manager?

- **Seller:** [Fitnet Manager](https://www.g2.com/sellers/fitnet-manager)
- **Year Founded:** 2007
- **HQ Location:** Montpellier, France
- **Twitter:** @FitnetManager  
763 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cbf68a806f0186b0c38d02354347ca67b46da53b7e7104b589a09d5fbfabaf0b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F279509%2F&secure%5Burl_type%5D=linkedin_company_website)  
37 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 47% Large, 41% Medium

#### What Are Recent G2 Reviews of Fitnet Manager?

**["The app is not available in all languages."](https://www.g2.com/survey_responses/fitnet-manager-review-3405356)**

**Rating:** 4.5/5.0 stars

_— Mayara E._

[Read full review](https://www.g2.com/survey_responses/fitnet-manager-review-3405356)

**["Streamlines Operations with Comprehensive ERP"](https://www.g2.com/survey_responses/fitnet-manager-review-12518554)**

**Rating:** 4.0/5.0 stars

_— Elisnara P._

[Read full review](https://www.g2.com/survey_responses/fitnet-manager-review-12518554)

#### What Are G2 Users Discussing About Fitnet Manager?

- [What is Fitnet Manager used for?](https://www.g2.com/discussions/what-is-fitnet-manager-used-for)

### [Journyx](https://www.g2.com/products/journyx/reviews)

Journyx provides powerful time tracking solutions for organizations that need to easily and accurately track employee time for project cost accounting, billing, and payroll. With automated features like time entry approval workflows, data validation using custom rules, and integration with other business systems, we help companies save time and money by streamlining the collection and processing of timesheets. No more wasted time chasing down late timesheets or manually correcting errors. Our time tracking software includes robust reporting tools and visual dashboards that provide valuable, real-time insights and visibility into employee work hours and PTO to help maximize the efficiency of your workforce and grow your business. If you are looking for a complete picture of project and budget status, employee time, and resource availability, Journyx offers an add-on resource management and capacity planning solution—Journyx PX—with even more tools to help you forecast and allocate resources, manage project costs, and oversee complex project schedules. Journyx offers an array of methods to track employee time and attendance, including state-of-the-art physical time clock hardware, simple web-based time clocks, and mobile app time entry. We provide an easy-to-use experience and flexible time entry options for employees to clock in/out from a web browser, mobile device, or on-site hardware. Our time clocks support the use of ID badges, PIN access, biometric fingerprint scanning, facial recognition, and GPS-based rules enforcement. Plus, Journyx offers "out-of-the-box" integrations with top ERP and payroll solutions, including Microsoft Dynamics, Sage Intacct, Oracle NetSuite, and more. Contact us today to learn more about Journyx time tracking solutions.

**Average Rating:** 4.3/5.0

**Total Reviews:** 122

#### How Do G2 Users Rate Journyx?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **Workflow:** 8.3/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Journyx?

- **Seller:** [Journyx](https://www.g2.com/sellers/journyx)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @JournyxInc  
967 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b5d591452675c6f3f873567cde19b08422ade520abcae9e20abd0ff054a151cb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F225764%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 37% Medium, 32% Small

#### What Are Recent G2 Reviews of Journyx?

**["Journyx has transformed our Payroll and Job Costing"](https://www.g2.com/survey_responses/journyx-review-7056377)**

**Rating:** 5.0/5.0 stars

_— Hilary B._

[Read full review](https://www.g2.com/survey_responses/journyx-review-7056377)

**["It helps to improve human resource management in all branches."](https://www.g2.com/survey_responses/journyx-review-4144865)**

**Rating:** 4.5/5.0 stars

_— Jasmin S._

[Read full review](https://www.g2.com/survey_responses/journyx-review-4144865)

#### What Are G2 Users Discussing About Journyx?

- [What is Journyx used for?](https://www.g2.com/discussions/what-is-journyx-used-for)

### [TimeLog](https://www.g2.com/products/timelog/reviews)

TimeLog is a leading time tracking and project management platform for Professional Services Organisations. Combining the most user-friendly time & expense tracking with state-of-the-art project management, automated invoicing, resource management, and bulletproof reporting. TimeLog is the most potent solution for consulting businesses that are looking for the best-of-breed software with integrations to leading salary and financial systems.

**Average Rating:** 4.4/5.0

**Total Reviews:** 16

#### How Do G2 Users Rate TimeLog?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10)
- **Portfolio Performance:** 6.7/10 (Category avg: 7.9/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind TimeLog?

- **Seller:** [TimeLog](https://www.g2.com/sellers/timelog)
- **Year Founded:** 2001
- **HQ Location:** Lindevangs Alle 12, 2000 Frederiksberg, Denmark
- **Twitter:** @TimeLog  
183 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=32173ec67a513debafcebb720cc20d695cde01a1e4905a0cc7d6851eb104c6bd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftimelog%2F&secure%5Burl_type%5D=linkedin_company_website)  
83 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 53% Small, 35% Medium

#### What Are Recent G2 Reviews of TimeLog?

**["Time management tool, enhance team efficiency"](https://www.g2.com/survey_responses/timelog-review-12119933)**

**Rating:** 4.5/5.0 stars

_— Arthur A._

[Read full review](https://www.g2.com/survey_responses/timelog-review-12119933)

**["Easy, Intuitive Time Tracking and Project Management in One Place"](https://www.g2.com/survey_responses/timelog-review-12216469)**

**Rating:** 4.0/5.0 stars

_— Verified User in Airlines/Aviation_

[Read full review](https://www.g2.com/survey_responses/timelog-review-12216469)

#### What Are G2 Users Discussing About TimeLog?

- [What is TimeLog used for?](https://www.g2.com/discussions/what-is-timelog-used-for)

### [CrossConcept Continuum](https://www.g2.com/products/crossconcept-continuum/reviews)

CrossConcept Continuum goes beyond traditional PSA solutions available today by incorporating cutting-edge UI technology making the solution more user-friendly, resulting in fewer clicks within the solution and time spent logging data. CrossConcept Continuum has been built from the ground up to integrate with all major accounting systems to seamlessly synchronize projects and accounting within one unified system. Our innovative PSA solution allows organizations to maximize profitability by integrating connecting projects and financial accounting, enabling you to manage all stages of your project from conception to completion and deliver on your promises. CrossConcept has decades of experience helping service organizations automate their processes. Clients have ranged in size from a handful of people to over thirty thousand. The founder's and team’s real-world experience is what drove and shaped the creation of CrossConcept Continuum. Our solution is a simple, yet powerful PSA!

**Average Rating:** 5.0/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate CrossConcept Continuum?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Portfolio Performance:** 10.0/10 (Category avg: 7.9/10)
- **Workflow:** 10.0/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 8.3/10 (Category avg: 10/10)

#### Who Is the Company Behind CrossConcept Continuum?

- **Seller:** [CrossConcept](https://www.g2.com/sellers/crossconcept)
- **Year Founded:** 2010
- **HQ Location:** Whitby, CA
- **Twitter:** @CrossConceptInc  
684 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2295f1aa2df6593c053fc39326e05b8269b73737f3eddbeba00fa96b168bc949&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2270433&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of CrossConcept Continuum?

**["Great system to track and schedule time"](https://www.g2.com/survey_responses/crossconcept-continuum-review-733331)**

**Rating:** 5.0/5.0 stars

_— Verified User in Banking_

[Read full review](https://www.g2.com/survey_responses/crossconcept-continuum-review-733331)

**["Great piece of software!"](https://www.g2.com/survey_responses/crossconcept-continuum-review-4298660)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/crossconcept-continuum-review-4298660)

#### What Are G2 Users Discussing About CrossConcept Continuum?

- [What is CrossConcept Continuum used for?](https://www.g2.com/discussions/what-is-crossconcept-continuum-used-for)

### [eSilentPARTNER](https://www.g2.com/products/esilentpartner/reviews)

| your business esp. e·silentpartner is web-based professional advertising agency software designed to unite people, projects and finances across the enterprise. The platform seamlessly blends work management and accounting into ONE system for firm-wide insights into projects, resources and profitability in real time.

**Average Rating:** 3.0/5.0

**Total Reviews:** 4

#### How Do G2 Users Rate eSilentPARTNER?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 8.8/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind eSilentPARTNER?

- **Seller:** [The Medi Group, Ltd.](https://www.g2.com/sellers/the-medi-group-ltd)
- **Year Founded:** 1988
- **HQ Location:** King Of Prussia, US
- **Twitter:** @eSilentPARTNER  
460 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c651a1f851ed14b83e57edbe1e7ef75440d873d9ab0012002bf487aea569fac5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10094211%2F&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 75% Small, 25% Medium

#### What Are Recent G2 Reviews of eSilentPARTNER?

**["New user enjoying the experience "](https://www.g2.com/survey_responses/esilentpartner-review-1892951)**

**Rating:** 4.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/esilentpartner-review-1892951)

#### What Are G2 Users Discussing About eSilentPARTNER?

- [What is eSilentPARTNER used for?](https://www.g2.com/discussions/what-is-esilentpartner-used-for)

### [Metric.ai](https://www.g2.com/products/metric-ai/reviews)

Metric.ai is the only tool for digital agencies that combines software to provide services with financial analytics to run a business, so you no longer need to use spreadsheets to bridge agency operations. Get real-time insights on revenue forecasts, profitability, utilization, and other 100+ metrics, broken down by clients, departments, roles, and custom tags. Establish the right processes by combining sales, resource management, time-tracking, and invoicing into one tool that bridges the gap in agency operations. Most successful agencies use Metric.ai to grow their business profitably.

**Average Rating:** 4.5/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate Metric.ai?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **Portfolio Performance:** 10.0/10 (Category avg: 7.9/10)
- **Workflow:** 10.0/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 8.3/10 (Category avg: 10/10)

#### Who Is the Company Behind Metric.ai?

- **Seller:** [Metric AI](https://www.g2.com/sellers/metric-ai)
- **Year Founded:** 2018
- **HQ Location:** Irvine, US
- **Twitter:** @metric\_ai  
12 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a32f54703d54dbf45be970f384e16eb710f5e9945fd8ade141d8119edfb39118&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18249314&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Do G2 Reviewers Say About Metric.ai?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of Metric.ai, highlighting effortless setup and tailored dashboard reporting.
- Users praise the **reporting efficiency** of Metric.ai, noting easy dashboard setup and customization for their needs.
- Users value the **easy setup and customization** of Metric.ai's reporting features for tailored dashboards.
- Users find the **easy setup** of Metric.ai dashboards enhances their reporting experience significantly.

##### Cons

- Users face **access limitations** with Metric.ai, struggling to export dashboard components and schedule reports effectively.
- Users report frustration with the **inability to export dashboard components** and lack of report scheduling features.
- Users are frustrated by the **inadequate reporting** capabilities, particularly the lack of export options and scheduling features.
- Users are frustrated by the **missing export and scheduling features** in Metric.ai, limiting their reporting capabilities.

#### What Are Recent G2 Reviews of Metric.ai?

**["Perfect solution to manage complexity of a growing consultancy"](https://www.g2.com/survey_responses/metric-ai-review-9557114)**

**Rating:** 5.0/5.0 stars

_— Adam S._

[Read full review](https://www.g2.com/survey_responses/metric-ai-review-9557114)

**["Easy-to-Set-Up, Customizable Dashboards That Simplify Reporting"](https://www.g2.com/survey_responses/metric-ai-review-11590740)**

**Rating:** 4.5/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/metric-ai-review-11590740)

#### What Are G2 Users Discussing About Metric.ai?

- [What is Metric.ai used for?](https://www.g2.com/discussions/what-is-metric-ai-used-for)

### [Visma Severa](https://www.g2.com/products/visma-severa/reviews)

Visma Severa brings all the scattered information of a professional services organisation together and clarifies business processes. All your specialists use the same system from sales to invoicing, and all important information is instantly available to the team and management. You can do anything that is required regardless of where you are, even on mobile devices. Severa makes professional services automation visual, effortless and transparent.

**Average Rating:** 4.2/5.0

**Total Reviews:** 7

#### How Do G2 Users Rate Visma Severa?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.8/10)
- **Portfolio Performance:** 9.2/10 (Category avg: 7.9/10)
- **Workflow:** 9.2/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Visma Severa?

- **Seller:** [Visma Solutions Oy](https://www.g2.com/sellers/visma-solutions-oy)
- **Year Founded:** 1996
- **HQ Location:** Oslo, NO
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d8785d298998ef863f7ec01a7351f8ea4ded12e0083cee36669ffe3af3160231&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvisma%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,115 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 57% Medium, 43% Small

#### What Do G2 Reviewers Say About Visma Severa?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Visma Severa, simplifying task management and enhancing workflow efficiency.
- Users appreciate the **seamless project planning** in Visma Severa, enhancing task prioritization and workflow efficiency.
- Users value the **intuitive project tracking** in Visma Severa, enhancing productivity and minimizing errors in management.
- Users value the **comprehensive features** of Visma Severa, which streamline processes and enhance productivity effectively.
- Users value the **intuitive interface** of Visma Severa, enabling seamless multitasking and efficient lead tracking.

##### Cons

- Users feel a **steep learning curve** is necessary for effective use of Visma Severa, especially for customization.
- Users note the **limited customization** options, which restrict deeper exploration and complex adjustments in Visma Severa.
- Users find **unnecessary customization** limits exploration, requiring caution with complex features despite its overall effectiveness for small companies.

#### What Are Recent G2 Reviews of Visma Severa?

**["Very powerful Project management tool"](https://www.g2.com/survey_responses/visma-severa-review-8570947)**

**Rating:** 4.5/5.0 stars

_— Aditya M._

[Read full review](https://www.g2.com/survey_responses/visma-severa-review-8570947)

**["Manage Run Time Updates Of Projects At A Place"](https://www.g2.com/survey_responses/visma-severa-review-9115326)**

**Rating:** 4.5/5.0 stars

_— Archi Y._

[Read full review](https://www.g2.com/survey_responses/visma-severa-review-9115326)

#### What Are G2 Users Discussing About Visma Severa?

- [What is Visma Severa used for?](https://www.g2.com/discussions/what-is-visma-severa-used-for)

### [decídalo](https://www.g2.com/products/decidalo/reviews)

decídalo is a professional services automation (PSA) platform designed for IT consulting and IT services companies. The software supports the entire operational process from sales through project staffing to billing, combining skill management, CV generation, resource planning, utilization tracking, and reporting in a single cloud-based solution. Skill Management and Competency Profiles: decídalo captures and maintains consultant competencies in a central repository. An AI assistant keeps skill profiles up to date automatically, ensuring reliable data without manual effort from consultants. Skills can be structured using competency models, skill gaps identified, and targeted development measures derived. CV Generation and Project References: Tailored CVs and project references can be generated with a single click in customer-specific formats. Templates are customizable with corporate branding including logos, colors, and fonts. AI-powered optimization allows CVs to be tailored to specific requests without manual post-processing. Resource Management and Project Staffing: The platform combines skill data with availability information to staff projects quickly and accurately. Demands can be captured, capacities reserved, and staffing suggestions generated. Teams can be planned across departments and locations. Opportunities and RfP Management: Incoming client requests and tenders are managed centrally. Proposal documents can be created directly from the platform, availability checked, and revenue potential forecasted. Utilization and Billing: Project time is recorded directly in decídalo. The software provides utilization forecasts, budget monitoring, and billing preparation — from planning through to actuals. Analytics and Reports: Dashboards and reports deliver key metrics on utilization, project demands, skill availability, and revenue. Automated email notifications alert users to relevant changes. decídalo offers open APIs and a microservices architecture for integration with existing HR, CRM, ERP, and finance systems. Users can be imported via Microsoft 365 or Excel; existing CVs can be uploaded. The platform is used by organizations ranging from 35 to over 80,000 users and has been established in the market for more than 15 years. decídalo is developed by Data Assessment Solutions GmbH, based in Hannover, Germany.

**Average Rating:** 4.8/5.0

**Total Reviews:** 4

#### Who Is the Company Behind decídalo?

- **Seller:** [Data Assessment Solutions](https://www.g2.com/sellers/data-assessment-solutions)
- **Year Founded:** 2008
- **HQ Location:** Hannover, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=075c1c978fdccab0d1e71f88670dfb1763c38abe42050aeeeebaed650f83135f&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdata-assessment-solutions-gmbh&secure%5Burl_type%5D=linkedin_company_website)  
27 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small

#### What Do G2 Reviewers Say About decídalo?

_AI-generated summary from verified user reviews_

##### Pros

- Users applaud the **constant innovations** from Decídalo's team, significantly enhancing the product over time.

#### What Are Recent G2 Reviews of decídalo?

**["More efficient resource management, great support"](https://www.g2.com/survey_responses/decidalo-review-12674863)**

**Rating:** 4.0/5.0 stars

_— S G._

[Read full review](https://www.g2.com/survey_responses/decidalo-review-12674863)

**["Decídalo: Easy to Use, Innovative Resource-to-Demand Matching"](https://www.g2.com/survey_responses/decidalo-review-12705436)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/decidalo-review-12705436)

### [Elevia](https://www.g2.com/products/elevia/reviews)

Elevia is the all-in-one ecosystem built for creative agencies and freelancers. Replace the chaos of juggling between a CRM, a proposal tool, a project management app, and a client portal. Elevia brings everything into a single, cohesive workspace. CRM & Sales Pipeline Track every lead, deal, and client in one place. AI-powered data enrichment and real-time reporting keep your pipeline sharp, and when a deal is won, your proposal is just one click away. Proposals Create stunning, fully customized proposals with a drag & drop editor. Track opens, time spent reading, and close deals faster with built-in e-signature. No more sending PDFs into the void. Billing Handle invoices, credit notes, and subscriptions without switching tools. Support for one-shot, deposit, and milestone-based payment terms. Accept card and direct debit via Stripe. Project Management Manage client projects across List, Kanban, Timeline, and Deliverables views. Track time, monitor profitability, and keep every deadline in sight, all linked to the same client record. Client Portal Give every client a dedicated space to follow project progress, access files, and communicate in real time. Fewer emails, less friction, more trust. Design Feedback Collect precise, contextual feedback on websites, images, PDFs, and Figma files, directly from your clients. With 2-way Figma sync and version control, review cycles finally have a beginning and an end. Built by agency founders who got tired of duct-taping five tools together. Elevia is designed to get admin out of the way and keep creative teams focused on what actually matters.

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Elevia?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind Elevia?

- **Seller:** [Elevia](https://www.g2.com/sellers/elevia-cfd672c8-d8a0-4762-b59d-ae7b5fa56692)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7200d5683a5841ee04627f6f9bc14e5c3ea6854cd3abef31ee3adb35a815ee92&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feleviahq%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Elevia?

**["Elevia, the essential tool to manage a solo agency!"](https://www.g2.com/survey_responses/elevia-review-12961613)**

**Rating:** 5.0/5.0 stars

_— Thomas Q._

[Read full review](https://www.g2.com/survey_responses/elevia-review-12961613)

**["The tool I was waiting for a while"](https://www.g2.com/survey_responses/elevia-review-12862299)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/elevia-review-12862299)

### [Infor Professional Services Automation Suite](https://www.g2.com/products/infor-professional-services-automation-suite/reviews)

The Infor Professional Services Automation Suite (Infor PSA) is an end-to-end professional services suite and a flexible project portfolio management solution for managing tasks and resources required for client projects.

**Average Rating:** 1.5/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Infor Professional Services Automation Suite?

- **Has the product been a good partner in doing business?:** 3.3/10 (Category avg: 8.8/10)
- **Portfolio Performance:** 6.7/10 (Category avg: 7.9/10)
- **Workflow:** 5.8/10 (Category avg: 8.4/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Infor Professional Services Automation Suite?

- **Seller:** [Infor](https://www.g2.com/sellers/infor)
- **Year Founded:** 2002
- **HQ Location:** New York
- **Twitter:** @Infor  
18,472 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0b3dd6227f8bf2585371eff689c32131e1d6fb4a8114161512fe1f2ec60d9bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1711%2F&secure%5Burl_type%5D=linkedin_company_website)  
22,257 employees on LinkedIn®
- **Phone:** 800-260-2640

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Do G2 Reviewers Say About Infor Professional Services Automation Suite?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **real-time tracking** of stock in Infor Professional Services Automation Suite, enhancing visibility and control.

##### Cons

- Users find Infor Professional Services Automation Suite to have a **complex usability** compared to similar platforms, hindering ease of use.

- [‹ Prev‹ Prev](/categories/professional-services-automation/all?attributes%5B1002498%5D=all&order=g2_score&page=4&selected_view=grid#product-list)
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[Browse Professional Services Automation Themes](/categories/professional-services-automation/themes)

 ![Nathan Calabrese](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nathan Calabrese")
NC

Researched and written by [Nathan Calabrese](https://research.g2.com/insights/author/nathan-calabrese)

Updated October 3, 2024

Professional services automation (PSA) software helps companies in professional services manage most or all back-office and front-office activities. PSA systems track operations, related costs, and the revenues they generate. These products are used by consultants, lawyers, marketing account managers, and other professional services industry roles that conduct business on a client-project level. PSA software delivers insight into the business processes of project and portfolio management to improve the efficiency, productivity, and profitability of the project operations in place. This type of software can be used by all departments of a professional services company, from sales and marketing to accounting, as well as by project managers.

There are two major types of PSA software—best of breed (which focuses exclusively on professional services) and ERP systems that provide features for PSA combined with functionality for manufacturing or distribution.

PSA systems can be integrated with [accounting software](https://www.g2.com/categories/accounting), [CRM software](https://www.g2.com/categories/crm), and [payroll software](https://www.g2.com/categories/payroll) to make a more end-to-end solution.

To qualify for inclusion in the Professional Services Automation category, a product must:

- Manage customer profiles, sales opportunities, and communications
- Include features for contract management and service level agreements (SLA)
- Provide project and portfolio management for professional services
- Deliver accounting functionality or integrate with accounting software
- Track project and portfolio costs such as time and expenses
- Record and allocate resources based on necessity and availability
- Recognize revenue by project, portfolio, or business unit
- Monitor project and portfolio performance, risk, and profitability

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