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The Top 20 Easiest To Use Review Management Software

See the top Review Management Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Experience.com

9.1

Overall Usability Score

9.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.2

9.4

Customer Segment Breakdown

Small Business

31%

Mid Market

45%

Enterprise

24%

Lipscore

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

79%

Mid Market

18%

Enterprise

Okendo

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

77%

Mid Market

23%

Enterprise

Feefo

9.0

Overall Usability Score

9.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.7

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

54%

Mid Market

34%

Enterprise

11%

EmbedReviews

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

87%

Mid Market

10%

Enterprise

Videowise

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.1

8.9

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

85%

Mid Market

15%

StackTome

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.2

9.9

Customer Segment Breakdown

Small Business

62%

Mid Market

38%

Housecall Pro

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.1

9.6

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

94%

Mid Market

Enterprise

Reviews.io

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.1

8.4

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

85%

Mid Market

14%

Enterprise

#10

Shopper Approved

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

86%

Mid Market

14%

Enterprise

#11

Localyser

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

17%

Mid Market

70%

Enterprise

13%

#12

SingleInterface

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.2

8.9

Customer Segment Breakdown

Small Business

Mid Market

30%

Enterprise

65%

#13

Reputation

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.1

9.1

Meets Requirements

Average: 9.2

9.0

Customer Segment Breakdown

Small Business

29%

Mid Market

45%

Enterprise

26%

#14

TrueReview

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.2

9.2

Customer Segment Breakdown

Small Business

89%

Mid Market

11%

#15

Klaviyo

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 9.1

9.4

Meets Requirements

Average: 9.2

9.1

Customer Segment Breakdown

Small Business

81%

Mid Market

17%

Enterprise

#16

bayreviews

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.1

9.0

Meets Requirements

Average: 9.2

9.3

Customer Segment Breakdown

Small Business

80%

Mid Market

20%

#17

Loox

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.8

Ease of Use

Average: 9.1

9.3

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

86%

Mid Market

14%

#18

Emplifi

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.1

9.2

Meets Requirements

Average: 9.2

9.5

Customer Segment Breakdown

Small Business

26%

Mid Market

43%

Enterprise

32%

#19

Reviewbox

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.1

8.5

Meets Requirements

Average: 9.2

9.6

Customer Segment Breakdown

Small Business

25%

Mid Market

68%

Enterprise

#20

PowerReviews

7.8

Overall Usability Score

7.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.7

Ease of Use

Average: 9.1

8.6

Meets Requirements

Average: 9.2

8.7

Customer Segment Breakdown

Small Business

18%

Mid Market

42%

Enterprise

39%