Top Free Product Reviews Software

Check out our list of free Product Reviews Software. Products featured on this list are the ones that offer a free trial version. As with most free versions, there are limitations, typically time or features.

If you'd like to see more products and to evaluate additional feature options, compare all Product Reviews Software to ensure you get the right product.

Results: 22
(158)4.0 out of 5
Entry Level Price:Free Per Month

Trustpilot is a customer review management tool that helps you connect and build trust with customers and potential customers. Automate your review collection process, gather feedback, improve organic search results, increase CTR and conversions on paid search with Google Seller Ratings, and amplify your online presence with Trustpilot.

SH
In the wake of internet, many business have transferred a huge chunk of their operations online. Bearing in mind that online interactions... Read review
MIGUEL ANGEL M.
MM
Trustpilot is a user feedback platform that is very easy to use, versatile and that is modernized every day to keep up with the times we are... Read review
(86)4.8 out of 5
Entry Level Price:$89 per month

REVIEWS.io is a leading provider of review collection and eCommerce marketing solutions. Build your online reputation, encourage consumer loyalty, and connect your business model to market demands through genuine customer feedback. Our contract free price plans are fully customisable, and all come with industry leading innovations as standard: • Consumer trust and conversion – boost both with authentic, verified customer product or service reviews. • Automation – use customisable email template

David I.
DI
Reviews.io does everything we need at a price a smaller e-tailor can afford. No headaches, no fuss, and issues are address quickly and efficiently. Read review
CJ
Simple, easy to use review platform which has some great self-serve functionality - no need to get in contact with the team all the time, albeit... Read review
(61)4.8 out of 5
Entry Level Price:$199 per month

Shopper Approved is the fastest growing customer rating and review service in the United States, though we serve clients world-wide. Our innovative solutions, great employees, and strategic partnerships with Google, Yahoo, and Bing have attributed to our success. For two years in a row now, Shopper Approved has made the Inc 500 list as of the fastest privately owned companies in America. The company placed #192 in 2016 and #368 for 2017. There's a reason why companies like 1800Contacts.com, B

Bernd F.
BF
Shopper Approved offered extra services to us at no additional cost. They implemented the code on our website for free which is usually their... Read review
AF
The team at ShopperApproved helped us integrate their service on our website, and we started collecting reviews within a day of the initial setup!... Read review
(26)4.7 out of 5

We help manufacturers and brands monitor key e-commerce data on Amazon, Walmart, and other retailers every day on a per SKU level. Capabilities include: * Monitor and respond to reviews and customer questions on Amazon and other major retail sites * Team-oriented workflow and automatic sentiment and topic tagging * Integrations with Bazaarvoice, Amazon Vendor Central, Salesforce, Zendesk, and Slack * Enforce MAP, be notified of buy box changes (merchant, availability), 3P prices, and sales rank

Chris W.
CW
I love that all of the gathered review and price information can be exported as a csv. It allows us to really drill down on the details we need to... Read review
AA
There are so many positives to mention. The software allows us to easily monitor detailed information from our listings. If we have questions, they... Read review

Experience Marketing Automation Powered With Actionable Artificial Intelligence - Get AiTrillion! AiTrillion is the first ever SaaS-based Artificial Intelligence enabled – all-in-one marketing platform for eCommerce sellers. It’s 8+ customer engagement channels integrated with analytics built for the eCommerce industry, we at AiTrillion specialize at connecting the dots between millions of customers across 175+ countries. Everything you are looking for is packed under one roof with its Integr

Naser E.
NE
It looks super app, thank you. I really recommend it's amazing. This app has multi services like multi apps in one app with a really beautiful... Read review
AA
Excellent platform. I'm literally saving $400 per month utilizing all the amazing apps and services this platform provides! I am so grateful to... Read review
(22)4.9 out of 5
Entry Level Price:$10.00

Loox is a marketing solution that allows Shopify merchants to collect tons of reviews with photos from happy customers in order to create elegant online stores that shoppers can trust. Loox’s automated process of collecting and showcasing product reviews is built to incentivize customers to include a photo with their review, empowering merchants with photo reviews of happy customers using the products they love. Photo reviews are the highest form of social proof and can be placed across the st

UL
Loox makes it easy to collect customer reviews from both a buyer and a shop owner standpoint. I like the focus on picture reviews, and support has... Read review
Wes J.
WJ
The appearance of your reviews and the way they are displayed in my Shopify Store. Read review
(21)4.4 out of 5

Real people. Real reviews. Real insight. Feefo isn't a typical reviews platform. It allows you to collect and analyse valuable feedback gathered directly from genuine customers - but real reviews are just the beginning. As well as helping to increase conversion rates, improve SEO and reduce churn, Feefo gives you the tools to gather incredible insight that you can use to improve your customer experience, build trust in your brand and make better business decisions.

UN
Makes it easy to integrate feedback into an easy to relate story that other potential users can trust and get information from to make their... Read review
Joe D.
JD
Feefo has moved with the times in version 3.0 and has all the features we need as a business. Read review
(8)4.6 out of 5
Entry Level Price:$9.99 per month

FeedbackFive gives Amazon sellers the power to proactively manage their feedback and product reviews. Developed by eComEngine in 2007, FeedbackFive helps merchants to automatically request feedback and product reviews, get alerts on negative and neutral feedbacks and product reviews, monitor trends, and more. FeedbackFive supports 15 Amazon marketplaces: Amazon.com, .ae, .ca, .com.au, .com.br, .com.mx, .co.uk, .de, .es, .fr, .in, .it, .nl, .tr, and .sg. For a Free Trial, visit www.ecomengine

CH
FeedbackFive is very easy to set up. The few questions I had were answered very fast. Pricing seems fair. I like the daily digest of activity. It... Read review
UM
Being that we have a very large product line it would take hours everyday to check through every listing for negative reviews. With FeedBack Five... Read review
(5)4.2 out of 5
Entry Level Price:$79 Monthly

Authentic Experiences We’re on a mission to empower brands to capture their customer’s voice through user generated content. With TrustSpot’s innovative approach to Content Marketing, Referrals and Loyalty, brands are able to accelerate their growth and increase customer lifetime value. Since authenticity & social proof are the pillars of consumer trust online, TrustSpot provides brands with a comprehensive solution to capture ratings & reviews, video testimonials, photos, social exper

HT
I really enjoy how easy it is to manage the control panel and setup. Read review
Mehdi M.
MM
Very easy to use, offers the same functionalities as Yotpo for a 1/4 of the price. The Support is 24/7 ultra responsive and on point. - Easy to... Read review
(3)4.5 out of 5
Optimized for quick response
Entry Level Price:49 Euro

AreTheyHappy enables marketing, operations and front line teams in hospitality businesses to manage online reputation from one robust inbox. This brings together all major review channels and listings, social media profiles and DM interactions. Our solution is built around 4 pillars: Engage, Measure, Generate, Collaborate AreTheyHappy shows you and your team what items need more attention, such as negative reviews or messages from influencers. Our insights section deep dives in customer s

UH
AreTheyHappy is an effective tool to communicate with all of our guests, as well as providing insights and analytics for each location as well as... Read review
Carola M.
CM
ATH makes it really easy for us to keep track of the many reviewes we get. We never miss to respond anymore and get really nice analytics about... Read review
(1)5.0 out of 5

Lipscore is the most effective ratings and review plugin in the world. On average more than 20% of end customers leave a rating and/or review using our software. In addition we enable you to act on the feedback given through carefully tailored features like the Support Trigger to make sure that you grab every opportunity to make each customer a returning customer.

Christian B.
CB
As a small and relatively unknown insurance provider Lipscore has proven itself invaluable for us. Now our customers can easily check references... Read review
(1)5.0 out of 5
Entry Level Price:Free Forever

ReviewSender is your efficient solution for tracking and managing product reviews.

Manuel S.
MS
- Fast performance - Many marketplaces - Great support, nice and quick responses Read review
(1)5.0 out of 5
Entry Level Price:0 upto 50 orders per month

Product reviews and ratings by Sparrow helps you boost your store sales by enabling enhanced product reviews on your store using product reviews reminder emails, review forms, star ratings for the customers who have recently purchased from your store.

AS
Sparrow provides the same features as other leading tools at a lower price with amazing customer support Read review
0 ratings
Entry Level Price:$99 per month

Embed Google, Facebook, and Yelp reviews on any website in seconds. EmbedReviews collects and embeds your online reviews on any website in seconds. It syncs with your Facebook, Google, and Yelp accounts and can also generate custom testimonials from your website. Use the variety of grid displays or sliders to blend the widget with your design and amplify your web visitors' trust.

0 ratings

Social Places is a leading MarTech company, built specifically for multi-location brands. Product Suites include GoListings - Managing online listings and GPS/mapping platforms. GoReview - Centralise online reviews & manage customer feedback at scale + AI insights. GoSocial - Manage 100's of locations Social Media content easily + asset bank. GoAds - Targeted location-based digital advertising. GoBookings - Helping customers make online bookings quickly & easily.

0 ratings

Online Reputation management Software to grow your Business. Start growing your reviews in minutes - Get alerts of new reviews and customer feedback in one dashboard. Easily respond to customers and work to improve your brand reputation. Reputation management software maintains the consistency of the reviews and ratings on your web page that keeps attracting the customers. And always ensures that rating lies between 4 and 5 so that your service is always prompted up in the best labels.

0 ratings

RatePanda is a one-stop review management platform enabling YOU to build a reputation and increase sales. With RatePanda, reviews can be imported from any web platform and then shared back onto most such as Facebook, your own website and more.

0 ratings
Entry Level Price:$25 per month

Review Central is the best product on the market that collects and organizes your product reviews. This makes it easy for your support team to contact customers and resolve issues. Encouraging quality reviews will inspire buyer confidence and increase the sales of your products.

0 ratings

ReviewSpreader helps businesses generate critical feedback and reviews from customers.

0 ratings

Rising Star Reviews helps local businesses get more 5-star reviews from happy customers, and gets private feedback from all other customers. Local business owners and managers enter a customer's name and email in the system, then the system takes care of the rest. The system emails customers, asking them to rate the business. Customers who give the business a high rating are sent to the public online review site of the business owner's choice to write a 5-star review. Customers who give the bus

0 ratings
Entry Level Price:0

Trustvocate is a tool for online businesses to collect and display customer reviews in a trustworthy manner to increase conversions. With Trustvocate, businesses can automate their review collection, respond to reviews and display top reviews on their website to build trust amongst prospective customers and increase conversions. Since 95% of shoppers read online reviews before making a purchase and displaying reviews can increase conversions by up to 270%, Trustvocate is just the tool you need.

(6)4.1 out of 5
Entry Level Price:$69 For small businesses

VideoPeel is the premier remote video capturing platform for businesses to capture, respond to, analyze, and share videos from their customers. VideoPeel helps businesses 10X their amount of user-generated video content, so they can drive 20% plus conversions, traffic, satisfaction, and consumer insights.

Jack J.
JJ
I love that you can send customers a link and have them leave video reviews in-browser on mobile without asking users to download another app. Read review
Max G.
MG
So easy to upload a video. Really just one tap and folks can give us great testimonials Read review

Top 10 Free Product Reviews Software in 2021

  • Trustpilot
  • Reviews.io
  • Shopper Approved
  • Reviewbox
  • AiTrillion

Learn More About Product Reviews Software

What is Product Reviews Software?

Companies use reviews software to create branded portals and embed them on their website to collect and manage reviews. Product reviews software helps companies gather feedback from customers and consumers through online portals. This type of software should not be confused with review platforms, even though they serve similar purposes. Review platforms allow any product or service provider to collect reviews, while product reviews software is usually used by a company to create its own reviews portal.

Key Benefits of Product reviews Software

  • Generate brand awareness to help ensure consumers are aware of the distinctive qualities of a brand
  • Encourage authenticity by allowing prospects and customers to learn about brand weaknesses
  • Allow consumers to provide feedback since a positive customer experience is essential to attract and retain customers
  • Increase sales by understanding overall brand image

Why Use Product Reviews Software?

Product reviews software helps companies gather, manage, and analyze reviews from customers and consumers. What matters most, though, is to use reviews for better engagement with prospects and customers, and to adapt to market changes and consumer needs.

Engagement — Companies use this type of software to engage reviewers to address their concerns and provide assistance when necessary. Engagement makes reviewers feel their opinion matters and can create relationships between consumers and brands.

Improve products and services — Analyzing large amounts of reviews can generate valuable insights on the strengths and weaknesses of a product and service. Companies can use this type of information to improve their offering, which can improve the customer experience and boost customer loyalty.

Who Uses Product Reviews Software?

Reviewer feedback can be beneficial to multiple departments of a company, from sales and marketing to product development.

Marketing — Marketers use product reviews software to capture reviews and use them for promotional purposes. Review data helps marketers identify buyer personas and more accurately target prospects based on their preferences.

Sales — Sales people use reviews to help prospects make buying decisions. While case studies and other types of content can still be useful in sales, genuine feedback from many customers is the most beneficial.

Product management — Product managers analyse customer feedback to define or improve go-to-market strategies with the ultimate goal to increase sales and customer satisfaction.

Kinds of Product Reviews Software

Depending on how vendors deliver standard and advanced functionality for review management, product reviews software can be categorized in a variety of ways.

Best of breed — Most product reviews software focus exclusively on collecting and managing reviews. Some products provide additional features, such as brand management and technologies like artificial intelligence. Best of breed software has the benefit of providing all features as a single solution, at a reasonable price.

Suites — Some vendors provide functionality to manage multiple types of consumer-generated content, such as questions and answers, or curated social media content. Other types of features that may be included are e-commerce personalization, content management, product sampling, or brand protection. Suites are usually delivered as a mix of multiple software products that can be bought and used in multiple configurations.

Point solutions — A multitude of integrations and tools focus on a subset of the capabilities included in product reviews software. These tools complement but cannot replace product reviews software.

Product Reviews Software Features

Collection — Reviews are usually collected through an online portal that can be embedded on the website of the company or its online store. Reviewers can provide feedback when looking for or buying a product, but companies also use other methods to collect reviews. Some of the most important include email campaigns, social media, or pop-up ads. To streamline the collection process, most product reviews software solutions allow users to post multiple reviews at the same time.

Moderation — Each review should be verified and validated to ensure it is genuine and applies to the right product. Moderation can be done automatically using algorithms to detect potential issues such as duplicate text. The identity of the reviewers can also be verified, as well as their eligibility for rewards. Also, any changes to existing reviews should go through a validation process.

Management — Once reviews are validated and publicly available, they cannot be modified by reviewers or the company. There are situations when administrators may need to manage reviews. For instance, when a product is discontinued and removed from the website, the associated reviews will also be removed. If some of those reviews are also related to another product that is still active, they should not be deleted.

Showcase — The way reviews are displayed on the company’s website can impact the buyer’s experience and ultimately their buying decisions. Visual display elements such as photos, ratings, or badges can make reviews more attractive.

Syndication — Syndication refers to the use of reviews to provide consumers an overview of what others think about a product. Through syndication, companies can consolidate reviews about a product and display the results on their website or online store. Therefore, it is critical to match reviews with the right products and to analyze all reviews for each product to generate stats.

Additional Product Reviews Features

Brand management — Review data provides valuable details about the way a brand is perceived. Companies can monitor reviews and respond when their brand is at risk due to negative feedback. Since reviews cannot be removed or altered by companies because they don’t like them, brand managers need to engage and address issues as soon as possible.

Omnichannel communications — Advanced product reviews software includes multiple options to communicate with reviewers, such as email, social media, or SMS. Also, anyone can share reviews on multiple channels, as well as comment and rate reviews.

Potential Issues with Product Reviews Software

Moderation — Review moderation involves important human and technical resources, which many companies cannot afford. While product reviews software usually provides functionality for moderation, this type of feature can vary significantly from one product to another. Also, moderation features rarely replace human intervention completely, meaning companies still require some moderators.

Integration — Product reviews software integrates with other types of software such as CRM, sales, and marketing automation. Since review data is essential to improve sales and marketing strategies, seamlessly transferring data between multiple systems is also important. Standard integration and connectors or APIs are usually provided by product reviews vendors but aren’t always enough for complex integrations. Companies may need to invest in additional software, such as data integration software.

Review relevance — Due to the fast pace of change in most markets, especially consumer products, reviews may become irrelevant very quickly. Companies need to constantly receive new reviews and make sure reviews that are not pertinent don’t influence buyer behavior.

Privacy — While product reviews software vendors provide secure features, companies in highly regulated industries often require additional privacy functionality. A few examples include financial institutions, healthcare organizations, government agencies, and public sector agencies.

Increased competition — As reviews become more popular, it will become difficult to find new reviewers or convince existing users to share new reviews. More brands will try to source reviews from the same people, and they will need to provide better incentives.