# Best Process Mining Tools - Page 3 *By [Bijou Barry](https://research.g2.com/insights/author/bijou-barry)* Process mining tools monitor event logs to recognize how a company’s employees perform business and IT processes. Process mining solutions provide visibility into current processes and the vulnerabilities or gaps within those processes. From there, it enables users to create data-driven improvements based on how these processes are conducted. These tools deliver conformance checking to ensure processes are carried out properly and alert users where steps are being missed or skipped down to the exact employee. With the assistance of machine learning, some process mining software may provide proactive, actionable insights to assist in data-driven decision making and process improvement. Process mining software can help operations professionals recognize how business processes are carried out in practice and not just in theory. By better understanding how employees or IT systems are performing, IT project managers and operations teams can develop and automate necessary workflows. If a company is using [business process management software](https://www.g2crowd.com/categories/business-process-management), process mining can provide insight into the performance of prebuilt workflows. In addition, users can discover areas where they may be able to automate such processes with the help of [robotic process automation software](https://www.g2crowd.com/categories/robotic-process-automation-rpa). In this category, some of the solutions are focused solely on process mining, whereas others have process mining as a component of their broader platform offerings. Many process mining tools can integrate with various software, such as [ERP systems](https://www.g2crowd.com/categories/erp-systems), [CRM software](https://www.g2crowd.com/categories/crm), and [supply chain suites](https://www.g2crowd.com/categories/supply-chain-suites), among many others and are built to fit into a company’s existing IT architecture. To qualify for inclusion in the Process Mining category, a product must: - Track event logs to discover actual business processes - Perform conformance checks to identify inconsistencies or abnormalities in business processes - Provide organizational insights into which employees are deviating from the norm - Integrate with existing business software and IT infrastructure ## Category Overview **Total Products under this Category:** 95 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 17,000+ Authentic Reviews - 95+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Best Process Mining Tools At A Glance - **Leader:** [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - **Highest Performer:** [PIX RPA](https://www.g2.com/products/pix-rpa/reviews) - **Easiest to Use:** [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - **Top Trending:** [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - **Best Free Software:** [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) ## Top-Rated Products (Ranked by G2 Score) ### 1. [iGrafx](https://www.g2.com/products/igrafx/reviews) iGrafx empowers enterprises to understand, improve, and transform the way their business truly runs. As a leader in Process Intelligence, iGrafx Process360 Live unifies process mining, process mapping, and digital twin simulation in one end‑to‑end platform—giving organizations a complete, connected view of their operations. Process360 Live captures real process data, maps it visually, and simulates potential improvements so teams can identify inefficiencies, test changes safely, and drive measurable optimization. From aligning business and IT, to strengthening compliance, to accelerating initiatives like automation, RPA, Lean, and Six Sigma, iGrafx helps organizations turn their processes into a competitive advantage with clarity and confidence. With iGrafx, business leaders can discover how work actually happens, model how it should happen, and continuously optimize for ROI and operational excellence. Learn more at www.igrafx.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 84 **User Satisfaction Scores:** - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [iGrafx](https://www.g2.com/sellers/igrafx) - **Year Founded:** 1991 - **HQ Location:** Tualatin, OR - **Twitter:** @iGrafx (655 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/35543/ (81 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Enterprise, 43% Mid-Market ### 2. [jSonic](https://www.g2.com/products/jsonic/reviews) jSonic Business Process Management suite enables enterprise owners to align business processes with dynamic market conditions, statutory compliances and, customer and partner requirements. It is a comprehensive solution that improves the bottom line of organizations by increasing process efficiency, optimizing resource utilization and automating human workflow. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Ease of Use:** 9.2/10 (Category avg: 8.9/10) - **Execution Management:** 8.3/10 (Category avg: 8.6/10) - **Process Library:** 10.0/10 (Category avg: 8.6/10) - **Application Development:** 8.3/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Krawler](https://www.g2.com/sellers/krawler) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market, 50% Enterprise ### 3. [ProM](https://www.g2.com/products/prom/reviews) ProM is an extensible framework that supports a wide variety of process mining techniques in the form of plug-ins. **Average Rating:** 3.5/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Ease of Use:** 8.3/10 (Category avg: 8.9/10) - **Execution Management:** 8.3/10 (Category avg: 8.6/10) - **Process Library:** 8.3/10 (Category avg: 8.6/10) - **Application Development:** 8.3/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Process Mining Group](https://www.g2.com/sellers/process-mining-group) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Enterprise, 50% Mid-Market ### 4. [Scout](https://www.g2.com/products/roboyo-scout/reviews) Scout is a next-generation automation discovery and business case tool. Selecting the right process to automate is a critical decision. Achieving the appropriate balance between cost savings and implementation complexity will determine the speed and scale of automation success. Scout pinpoints this balance by bringing drag and drop simplicity to best-practice methodologies. Scout can evaluate a high volume of processes through assessment sprints, enabling you to identify priority processes and build a compelling business case for automation. Scout is driven by your enterprise strategy, business goals and benefit drivers for automation. By analyzing operational process metrics, it determines the right technologies across the intelligent automation spectrum, from RPA, IDP and OCR to ML and AI. Scout then visualizes a heat map of qualified automation opportunities by geography and business unit, providing a ready-to-automate shortlist. This creates a high-value intelligent automation roadmap, with the greatest chance of success, scale and business impact. **Average Rating:** 3.8/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Ease of Use:** 10.0/10 (Category avg: 8.9/10) - **Execution Management:** 10.0/10 (Category avg: 8.6/10) - **Process Library:** 8.3/10 (Category avg: 8.6/10) - **Application Development:** 10.0/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Roboyo](https://www.g2.com/sellers/roboyo) - **Year Founded:** 2015 - **HQ Location:** London, England, United Kingdom - **Twitter:** @Roboyo_tweets (1,390 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/roboyo (555 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Mid-Market, 50% Small-Business ### 5. [StereoLOGIC Process Analytics](https://www.g2.com/products/stereologic-process-analytics/reviews) StereoLOGIC Process Analytics automatically monitors hundreds of employees performing business operations for days / months, compares discovered operations with the established baselines, and notifies operational managers about unexpected deviations, performance issues and deadlocks. **Average Rating:** 4.5/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Ease of Use:** 10.0/10 (Category avg: 8.9/10) - **Execution Management:** 8.3/10 (Category avg: 8.6/10) - **Application Development:** 8.3/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [StereoLOGIC](https://www.g2.com/sellers/stereologic) - **Year Founded:** 2008 - **HQ Location:** Toronto, CA - **Twitter:** @stereo_logic_ (13 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/stereologic (21 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Enterprise, 50% Mid-Market ### 6. [Swish HyperAutomation Intelligence](https://www.g2.com/products/swish-hyperautomation-intelligence/reviews) Swish.ai is the first HyperAutomation Intelligence solution that integrates with your existing ITSM tool to uncover and act on AI-driven Intelligence in real-time, accelerating ticket resolution time and reducing costs. Swish.ai provides unique intelligence capabilities across the ITSM ecosystem using technologies such as NLP and business process mining to transform your data into HyperAutomation Intelligence. The innovative approach Swish.ai has taken to add real-time intelligence to service request workflows ensures that enterprises are immediately able to capitalize on all the historical data hidden inside their ticket requests. The Swish.ai platform provides IT leaders with real-time performance augmented analytics and strategic insights to proactively identify optimization opportunities and take the necessary actions. **Average Rating:** 2.3/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Ease of Use:** 5.0/10 (Category avg: 8.9/10) - **Execution Management:** 5.0/10 (Category avg: 8.6/10) - **Process Library:** 4.2/10 (Category avg: 8.6/10) - **Application Development:** 5.0/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [Swish AI](https://www.g2.com/sellers/swish-ai) - **Year Founded:** 2017 - **HQ Location:** Tel Aviv, IL - **LinkedIn® Page:** https://www.linkedin.com/company/swishai/ (31 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Mid-Market, 50% Small-Business ### 7. [EBIFlow](https://www.g2.com/products/ebiflow/reviews) EBIFlow is a work flow application that facilitates your activities and improves business efficiency **Average Rating:** 3.0/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Ease of Use:** 6.7/10 (Category avg: 8.9/10) - **Execution Management:** 8.3/10 (Category avg: 8.6/10) - **Process Library:** 8.3/10 (Category avg: 8.6/10) - **Application Development:** 8.3/10 (Category avg: 8.5/10) **Seller Details:** - **Seller:** [EBIFlow](https://www.g2.com/sellers/ebiflow) - **HQ Location:** Levent, Istanbul - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 8. [Icaro Tech EverFlow](https://www.g2.com/products/icaro-tech-everflow/reviews) EverFlow is designed to automatically discover the process flows currently being executed by the business based on log entries created by systems of record. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 **Seller Details:** - **Seller:** [Icaro Tech](https://www.g2.com/sellers/icaro-tech) - **Year Founded:** 1997 - **HQ Location:** Campinas, SP - **Twitter:** @icarotech (336 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/22978 (337 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Mid-Market ### 9. [Skan AI](https://www.g2.com/products/skan-ai/reviews) Skan AI transforms how enterprises deploy AI agents by observing the most complete view of human-work, creating the context of enterprise operations that gives AI agents the human intelligence necessary for success. Unlike traditional tools that capture fragments of processes, we observe everything specific to each process: all applications, teams, and workflows to create a digital twin of operations that reveals how teams work in the most granular detail possible. All with the goal to enable you to deploy agents while optimizing operations to meet your business objectives. -------- Complete Visibility Where Others Show Fragments Traditional process mining only sees what's logged in your systems and misses the human work that drives most operations. Task mining captures individual actions but can't connect them into complete processes. Skan AI is different. We observe everything: every application including mainframes and VDI, every workflow, every handoff across all your teams. Zero integrations required. Deploy in weeks, scale to thousands of users, and see the complete picture of how work actually happens. -------- The Only Platform That Turns Observation Into Intelligent AI Skan AI is the only platform that observes actual human work at scale, capturing not just what tasks people complete, but how they handle exceptions, make decisions, and adapt to edge cases. We give AI agents on context from this real human observation and access to the tools necessary to achieve outcomes specific to your enterprise. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 **User Satisfaction Scores:** - **Ease of Use:** 8.3/10 (Category avg: 8.9/10) - **Process Library:** 8.3/10 (Category avg: 8.6/10) **Seller Details:** - **Seller:** [Team Skan](https://www.g2.com/sellers/team-skan) - **Year Founded:** 2018 - **HQ Location:** Menlo Park, US - **LinkedIn® Page:** https://www.linkedin.com/company/skan-ai (178 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 100% Small-Business ### 10. [AgreeYa HuLoop](https://www.g2.com/products/agreeya-huloop/reviews) HuLoop is a suit of codeless, AI-powered automation solutions that enable organizations to simplify, accelerate and transform their business processes. The platform brings next generation hyperautomation innovation across five primary solution areas: business process automation (BPA), robotic process automation (RPA), intelligent document processing (IDP), software test automation (TA) and intelligent data automation (IDA). HuLoop is used across the enterprise by both businesses and technology experts. **Seller Details:** - **Seller:** [Agreeya Solutions](https://www.g2.com/sellers/agreeya-solutions-ca47a95c-80cb-4441-bcfa-6cd4c6aae9a7) - **Year Founded:** 1999 - **HQ Location:** Folsom, US - **Twitter:** @AgreeYaGlobal (3,426 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/22003 (1,099 employees on LinkedIn®) ### 11. [Aurea Process](https://www.g2.com/products/aurea-process/reviews) Aurea Process provides the business process management building blocks you need to support complex application environments, enabling you to model and measure multi-channel customer journeys. **Seller Details:** - **Seller:** [Aurea Software](https://www.g2.com/sellers/aurea-software) - **Year Founded:** 2012 - **HQ Location:** Austin, TX - **Twitter:** @AureaSoftware (483 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2923561/ (225 employees on LinkedIn®) ### 12. [Cardanit](https://www.g2.com/products/cardanit/reviews) Cardanit is a BPM SaaS solution that combines process modeling and simulation in one seamless, cloud-based workspace. Built on BPMN 2.0 and BPSim standards, it lets you map workflows, simulate scenarios, and test improvements without switching tools, needing extra plugins, or losing context. Everything stays linked and easy to navigate—diagrams, simulation settings, and results—so you can move smoothly from design to analysis. Whether you're starting from scratch or refining an existing process, Cardanit helps you spot bottlenecks, compare alternatives, and make informed decisions before changes go live. Its clean, intuitive interface makes it easy to use even for those new to process modeling, while offering the depth experienced analysts and project teams need for detailed evaluation. With built-in collaboration tools, secure cloud access, and user management features, Cardanit supports everyday work across departments and teams. It’s designed to help organizations reduce costs, minimize risks, and align around more efficient ways of working. **Seller Details:** - **Seller:** [Cardanit](https://www.g2.com/sellers/cardanit) - **Year Founded:** 2013 - **Twitter:** @CardanitBPM (38 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/cardanit/ (1 employees on LinkedIn®) ### 13. [Ciz.io](https://www.g2.com/products/ciz-io/reviews) Cizio is a tool to design your company's business model. **Seller Details:** - **Seller:** [Ciz.io](https://www.g2.com/sellers/ciz-io) - **Year Founded:** 2014 - **HQ Location:** İstanbul, TR - **Twitter:** @ciz_io (309 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ciz-io/ (1 employees on LinkedIn®) ### 14. [Datapolis Process Intelligence](https://www.g2.com/products/datapolis-process-intelligence/reviews) Fills the gap between Data Mining and Business Process Management **Seller Details:** - **Seller:** [Datapolis](https://www.g2.com/sellers/datapolis) - **Year Founded:** 2001 - **HQ Location:** Warsaw, PL - **Twitter:** @datapolis (292 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/datapolis-com/ (24 employees on LinkedIn®) ### 15. [Decisions](https://www.g2.com/products/decisions-decisions/reviews) Decisions is an AI-powered process orchestration platform used by enterprises to automate, optimize, and orchestrate complex, rules-driven processes—especially where decisions, approvals, exceptions, and compliance are critical. Founded in 2010, Decisions is trusted by organizations globally to modernize workflows with intelligent orchestration and robust governance, maintaining control, transparency, and audit readiness as automation scales. The platform combines visual workflow automation, an enterprise rules engine, system integrations, forms, dashboards, and AI capabilities into a single environment. Teams use Decisions to model decision logic, orchestrate workflows, and connect systems without writing custom code. This approach allows organizations to automate end-to-end processes while keeping decisions explicit, testable, and easy to change as business and regulatory requirements evolve. Decisions is designed for collaboration between subject matter experts and IT teams. Business users can define and manage decision logic visually, while IT maintains architectural oversight, security, and integrations. Decision logic that is often buried in application code, spreadsheets, or manual processes can be centralized, governed, and reused — reducing inconsistency and operational risk as systems scale. The platform is commonly used in regulated and operationally complex environments such as financial services, insurance, manufacturing, healthcare, and the public sector. In these settings, automation must support human judgment, governance, and auditability — not just execution speed. By making decision logic visible and manageable, Decisions helps organizations improve consistency, accelerate change, and maintain confidence in how decisions are made, explained, and evolved over time. **Average Rating:** 4.6/5.0 **Total Reviews:** 40 **User Satisfaction Scores:** - **Ease of Use:** 8.0/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Decisions](https://www.g2.com/sellers/decisions) - **Company Website:** https://www.decisions.com - **Year Founded:** 2010 - **HQ Location:** Virginia Beach, Virginia - **Twitter:** @decisions (471 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2373238/ (271 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Financial Services - **Company Size:** 44% Mid-Market, 37% Enterprise #### Pros & Cons **Pros:** - Customization (2 reviews) - Ease of Use (1 reviews) - Form Creation (1 reviews) - Low-Code Technology (1 reviews) - No-coding (1 reviews) **Cons:** - Limited Compatibility (1 reviews) - Slow Performance (1 reviews) - Update Issues (1 reviews) ### 16. [DeepCoding Delivery Intelligence Platfrom (DIP)](https://www.g2.com/products/deepcoding-delivery-intelligence-platfrom-dip/reviews) DeepCoding is a cutting edge operational intelligence platform that monitors the entire IT delivery operations, anticipates risks and recommends solutions so that IT leaders can make better business decisions. **Seller Details:** - **Seller:** [DeepCoding](https://www.g2.com/sellers/deepcoding) - **Year Founded:** 2017 - **HQ Location:** Tel Aviv, IL - **LinkedIn® Page:** http://www.linkedin.com/company/deepcoding (32 employees on LinkedIn®) ### 17. [Dexon BPM](https://www.g2.com/products/dexon-bpm/reviews) Dexon BPM is an integral tool for the digitalization of business processes, whose purpose is to support organizations to advance their digital transformation. Dexon BPM allows our clients to digitalize any business process, to do this, our software allows four steps: 1. Model the enterprise architecture (strategic goals, data model, organizational structure, information systems, processes, people) 2. Simulate one process running alone, or the entire company running all their processes, allows our client to discover inefficiencies, bottlenecks, under and overwork and calculates the cost of running each process instance as well the processing capacity: how many instances can the company run of each process each month. 3. Automatize all modelled processes: with zero effort generate a fully functional implementation to execute the model, this includes user interfaces, integration with other information systems, business rules, validations, and KPI dashboards. 4. Measure the execution of the automated processes using KPI dashboards, which allow to know the performance of the processes to identify how they should improve and thus iterate these four phases. **Seller Details:** - **Seller:** [Dexon Software](https://www.g2.com/sellers/dexon-software) - **Year Founded:** 2020 - **HQ Location:** London, GB - **LinkedIn® Page:** https://www.linkedin.com/company/dexon-software/ (49 employees on LinkedIn®) ### 18. [Engage Process Modeler](https://www.g2.com/products/engage-process-modeler/reviews) Traditional process management software (BPM tools) swing into action after a team has mapped their process. The Engage Process Modeler simplifies that, by offering a workshop ready mapping platform that automatically designs and checks you processes with the team in the room. Our visual approach is easy to understand for anyone, ensuring your process workshop is instantly captured. Add contextual data such as time, costs, applications, risks, roles, document links and more to complete your processes. The Engage Process Modeler is completely SaaS, no installation required. **Average Rating:** 3.5/5.0 **Total Reviews:** 2 **User Satisfaction Scores:** - **Ease of Use:** 10.0/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Engage Process](https://www.g2.com/sellers/engage-process) - **Year Founded:** 2008 - **HQ Location:** Schiphol-Rijk, NL - **Twitter:** @Engage_Process (174 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1046917 (27 employees on LinkedIn®) **Reviewer Demographics:** - **Company Size:** 50% Enterprise, 50% Small-Business ### 19. [Evidant Data Transform Refinery (DTR)](https://www.g2.com/products/evidant-data-transform-refinery-dtr/reviews) The Evidant Data Transform Refinery (DTR) is a code-free, streaming business transformation platform that converts raw operational data into analytics-ready data that is Valid, Valuable, Accurate, and Fast. Unlike ETL tools — which are designed for data movement and generic transformation — the DTR is purpose-built for the hardest problem in enterprise analytics: converting raw operational process data into data that directly represents how the business operates. This includes audit trails, application logs, event logs, workflow data, and timestamped operational records from any source system. Business analysts build Refineries — data transformation pipelines — directly in the DTR's visual, rules-based UI without writing any code. The person who understands the operations builds the data. No IT ticket. No engineering handoff. No rework cycle. The DTR processes data as a streaming platform — data is never stored in a database. It connects to any source: databases, REST APIs, application logs, FTP, flat files, ERP systems, MES systems, and streaming data. Output goes to any BI tool, dashboard, or analytics destination. The DTR includes ten purpose-built transformers, each designed for a specific class of operational data problem that generic tools cannot address. The DTR produces data across seven farm types aligned with BPM standards: Activity, Task, Subtask, Behavior (timestamped event data), and Case, Master, and User (current state data). Every node in a Refinery is color-coded by its output farm type, making any Refinery readable at a glance. Analytics outputs supported: productivity metrics, operational analytics, workforce management, compliance and control, process analytics and process mining, and any BI tool or dashboard. The DTR is not an ETL tool. It is a Business Transformation tool — designed specifically to produce data that the business can trust, understand, and act on. **Seller Details:** - **Seller:** [Evidant](https://www.g2.com/sellers/evidant) - **Year Founded:** 2006 - **HQ Location:** Laguna Hills, US - **LinkedIn® Page:** https://www.linkedin.com/company/evidant-inc/ (4 employees on LinkedIn®) ### 20. [Gapp Platform](https://www.g2.com/products/gapp-platform/reviews) In today's digital landscape, where data is the lifeblood of business, securing, managing, and sharing sensitive information is paramount. Mobilu's Virtual Data Room is a revolutionary solution designed to redefine the way you handle data, offering a versatile platform that combines top-tier security, seamless collaboration, and advanced features. Why Choose Mobilu's Virtual Data Room: Our Virtual Data Room is fortified with robust security measures. We partner with certified data centers to ensure your data is housed in the safest environment. Strong encryption, multi-factor authentication, and seamless single sign-on (SSO) integration provide unparalleled protection against breaches and unauthorized access. Gain complete visibility into your data room operations. Track document modifications and user interactions in real-time. Set up automated reports and export data to delve deeper into your virtual data room, empowering better decision-making. Accelerate due diligence processes with features like version control, checklists, bulk uploads, and more. Share confidential documents effortlessly, ensuring smooth and efficient collaboration during critical transactions. Key Features That Set Us Apart: Digital Signature: Our Digital Signature Software empowers you to sign documents remotely. It's the only solution capable of integrating LuxTrust® and itsme® with other signature tools. Digital Identity & Permissions: Establish secure digital identities and control access through granular permissions, providing the ultimate data security. Data Storage Management: Efficiently manage and store documents while using watermarking and built-in redaction features to safeguard sensitive information. Stay informed with our comprehensive notification system. Collaborate & Audit: Work seamlessly on projects, communicate, and share information in real-time. Track all changes and updates with live tracking, ensuring transparency and accountability. Advantages That Propel Your Business Success: Advanced & User-Friendly: Experience an advanced solution that is also user-friendly, catering to both tech-savvy and non-technical users. Rapid setup, seamless integration, and customized branding ensure a hassle-free experience. Customer Integration: Seamlessly integrate your clients into your data management processes, fostering trust and enhancing collaboration. Build stronger relationships with clients by ensuring transparency and efficient communication. 24/7 Support: Enjoy peace of mind with our round-the-clock support. Our experts are ready to assist you whenever you need it. Integrations Available: Mobilu Data Room is designed to integrate seamlessly with your existing systems and applications. Tailor your workflow to your unique business requirements. Effortless Setup: Get up and running quickly with our intuitive setup process. Spend less time on implementation and more time reaping the benefits. Customized Branding: Personalize your Data Room with customized branding. Make it an extension of your brand identity. Choose Mobilu Data Room and take your data management to a whole new level. Security, efficiency, and collaboration are at the core of our solution, helping you navigate the challenges of the digital age with confidence. Secure your data's future with Mobilu. **Seller Details:** - **Seller:** [Mobilu](https://www.g2.com/sellers/mobilu) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 21. [Hubbl Process Analytics](https://www.g2.com/products/hubbl-process-analytics/reviews) The first Process Mining app built on Salesforce. Visualize, analyze, and optimize your Salesforce processes. Measure Agentforce ROI faster. Hubbl Process Analytics instantly visualizes your processes, giving you the power to streamline operations, reduce inefficiencies, and drive better business outcomes directly within your Salesforce environment. Visualize your processes effortlessly. -Turn Salesforce field history into an intuitive process flow. -Identify bottlenecks and delays leveraging actual usage data. -See the full lifecycle journey of every opportunity, case or other object. Dive into detailed process variants. -Discover different paths your processes take with easy-to-use variant analysis. -Isolate the most common and time-consuming variants in seconds. -Understand how process variations impact performance and outcome. Pinpoint areas for improvement. -Expose inefficiencies and underperforming steps with automated insights. -Compare best-performing workflows against suboptimal processes. -Identify areas for improvement based on real data. Filter and refine process views. -Apply multiple filters, including time frame, owner, and field value, to hone in on key metrics. -Drill down to specific variants for deep analysis. -Exclude incomplete processes to focus on complete data. Monitor performance over time. -Track changes in your process efficiency month over month. -Compare workflows across different time periods. -Quickly identify when performance trends shift and why. Empower your teams with actionable insights. -Provide sales and service teams with tailored recommendations based on real usage data. -Ensure each rep or agent follows best practices. -Use field history to coach teams and enhance process compliance. Analyze the impact of changes. -See how tweaks to your processes affect results with side-by-side comparisons. -Measure the impact of confirmed budget on win-loss ratios or similar outcomes. -Gain instant visibility into the effects of process adjustments. Optimize customer journeys. -Understand the full lifecycle of customer interactions, from lead to close. -Uncover why certain stages delay outcomes or fail to meet expectations. -Use insights to reduce case resolution times and improve CSAT scores. Comprehensive drill-down capabilities. -Explore every detail of your processes with intuitive drill-downs. -Uncover the root cause of delays by viewing attribute and owner breakdowns. -Use frequency distributions to pinpoint where your process slows down. Save and share customized views. -Save filtered views of your process analysis for easy access. -Share insights across teams to drive collaborative decision-making. -Use saved views to track ongoing improvements over time. Secure, native Salesforce integration. -Keep all your data securely within your Salesforce org. -No external integrations or data transfers ensure top-level security. -Built natively on the Salesforce platform for seamless performance. Free, simple, actionable process analytics for Salesforce. -Experience the power of instant process analysis today. Transform how you manage and optimize your Salesforce processes with Hubbl Process Analytics. **Seller Details:** - **Seller:** [Hubbl Diagnostics](https://www.g2.com/sellers/hubbl-diagnostics) - **Year Founded:** 2022 - **HQ Location:** Vancouver - **Twitter:** @HubblTech (5 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/hubbl-diagnostics/ (26 employees on LinkedIn®) ### 22. [ImProvelt](https://www.g2.com/products/improvelt/reviews) Professional tools to help you define business process improvement. Deploy and execute strategy. Maximize profitability. Sustain growth. **Seller Details:** - **Seller:** [Bpex](https://www.g2.com/sellers/bpex) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) ### 23. [isCompliant](https://www.g2.com/products/iscompliant/reviews) Easily manage all the elements of your business that directly impact on the quality, affect service or product delivery. **Seller Details:** - **Seller:** [isCompliant](https://www.g2.com/sellers/iscompliant) - **HQ Location:** Beattock, GB - **LinkedIn® Page:** https://www.linkedin.com/company/iscompliant (1 employees on LinkedIn®) ### 24. [KYP.ai](https://www.g2.com/products/kyp-ai/reviews) KYP.ai is a Process Intelligence platform designed to enable enterprises to harness the full potential of Agentic AI for process automation and transformation. The platform is built on three core pillars: 1. 360° View: Captures and correlates people, processes, and technology data to provide a unified, fact-based view of how work is executed. 2. Business Transformation Engine: Converts raw data into actionable intelligence, quantifies inefficiencies, identifies improvement and automation opportunities, and calculates automation ROI to guide prioritization. 3. Agentic AI Enabler: Provides structured business context, action details and agent code that AI agents need to act reliably and autonomously at scale. Together, these pillars enable KYP.ai to turn fragmented process data into a powerful foundation for AI agents to autonomously transform work, optimize operations, and deliver measurable business value with speed and accuracy. KYP.ai Agentic AI Enablement stands out by addressing 3 ingredients needed for scalable Agentic AI success at enterprise level: a) rich, company-specific, structured business context, b) prioritization of high-ROI automations, c) clear objectives, detailed action data and production-ready agent code. **Seller Details:** - **Seller:** [KYP.ai](https://www.g2.com/sellers/kyp-ai) - **Year Founded:** 2018 - **HQ Location:** Berlin, Berlin, Germany - **LinkedIn® Page:** https://www.linkedin.com/company/66241851/ (52 employees on LinkedIn®) ### 25. [Loop-Me.com](https://www.g2.com/products/loop-me-com/reviews) Manage all the processes of your team from the cloud, in a single system. Starting today, the processes in your company will be perfect, fast and efficient. **Seller Details:** - **Seller:** [Loop-me.com](https://www.g2.com/sellers/loop-me-com) - **Year Founded:** 2003 - **HQ Location:** Escandón, MX - **LinkedIn® Page:** https://www.linkedin.com/company/loopme1 (1 employees on LinkedIn®) ## Parent Category [Process Automation Software](https://www.g2.com/categories/process-automation) ## Related Categories - [Business Process Management Software](https://www.g2.com/categories/business-process-management) - [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms) - [Robotic Process Automation (RPA) Software](https://www.g2.com/categories/robotic-process-automation-rpa) --- ## Buyer Guide ### What You Should Know About Process Mining Tools ### What are Process Mining Tools? At its core, process mining tools help businesses get a grasp of their processes to better understand what they are and how they are performing. When one digs into the roots of any given business, the underlying structures will often be supported by processes or the workflows and business functions that underpin operations. Processes are the steps and tasks taken to get a job done. The best processes are easily repeatable and well-documented. However, it is not always easy to get a handle on all the processes going on, as they can be distributed across individuals, teams, and systems. This is where process mining software comes in. This software can help businesses determine how to optimize their processes through automation or by making these processes more efficient. Process mining tools analyze logs from various business systems, such as [CRM](https://www.g2.com/categories/crm), [ERP](https://www.g2.com/categories/erp), and [purchasing software](https://www.g2.com/categories/purchasing). From there, business leaders can make informed, data-driven decisions about their processes and workflows. Processes can quickly get out of hand. For example, one person might input data about a customer in a CRM, another might port that data out into financial software, and yet another colleague might analyze that data to derive insights. With process mining software implemented, businesses can get visibility into how the various disparate tasks combine into processes and how well they work together. Traditionally, process mining tools are used by mid-market and enterprise-sized companies. Larger companies tend to have more siloed departments, and when business actions need to become integrated to be efficient, process mining software is an easy solution. However, small businesses can also reap the benefits of RPA technology, as they have processes as well. #### What Types of Process Mining Tools Exist? **Process discovery** Process mining software can focus on process discovery. These tools are simpler and allow for an overview of processes. Some, however, use more advanced techniques, like artificial intelligence, to discover and group together processes. **Conformance checking** Conformance checking is a process mining method used to check compliance. It compares event logs or an actual process with the existing reference model, or target model, for that process. This technique determines whether the actual process corresponds to the target process. **Process reengineering** Process reengineering involves changing the process model. It includes redesigning core business processes to dramatically improve productivity, cycle times, and quality. These tools focus on the analysis and design of workflows and processes. ### What are the Common Features of Process Mining Tools? The following are some core features within process mining solutions that can help users in many ways: **Process management:** For the software to process processes, robust integration capabilities with business tools, such as CRM and ERP software, are critical. This software can allow users to access and understand different processes based on their roles. This will give users the ability to find bottlenecks and identify gaps between how things should be and how they are in reality. **Process analysis:** Management is the first step, and analysis is the second. Process mining tools allow users to conduct real-time process analysis, giving them process notation capabilities and the ability to define business entities and responsibilities for given processes. **Automation:** Automation is not the only goal of process mining, but it often is the result. Many of these tools integrate with RPA technology, either natively or via third-party integrations. Some of them allow customers, partners, and third-party developers to create applications on top of business processes. ### What are the Benefits of Process Mining Tools? A few benefits of process mining platforms are mentioned below: **Discovery:** The proliferation of systems and applications can lead to the proliferation of confusion, but it need not be so. Process mining can help discovery processes by analyzing log data produced by applications. This software could integrate with CRM software, for example, to help one get a better sense of how efficient and effective a business’ customer relationship management is. The power of this technology is that it can integrate with a host of different types of tools and, as such, can give a bird's-eye view of all processes and how they work together. **Monitoring:** Once processes have been discovered, the real work can begin. Process mining systems can provide an end-to-end view of processes across the business from a host of different applications and systems. This view can show which processes are taking up the most time and resources, whether that be financial output or human capital. **Optimization:** Viewing processes is not a goal in and of itself. The point and purpose of monitoring processes is to optimize them. This can take the form of automation (through robotic process automation (RPA) software, for example) or ensuring that the humans involved can reach their full potential.  ### Who Uses Process Mining Tools? **Sales leaders:** Lead-to-order processes can take a long time, increasing the payback time of marketing investments. Companies can uncover the reasons behind this issue and take action to reduce sales cycle time. **IT professionals:** IT systems may not provide the correct solution on their first try. Process mining tools can produce data-driven insights to increase the first-time resolution rate. **Finance officers:** Mistakes and manual interventions in purchase-to-pay processes increase lead time. Process mining can help companies find compatible areas of automation. ### What are the Alternatives to Process Mining Tools? Alternatives to process mining tools can replace this type of software, either partially or completely: [Robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa): RPA software solutions sometimes have process mining capabilities baked in. Therefore, businesses that already implement RPA bots should first check if they have process mining features. #### Software Related to Process Mining Tools Related solutions that can be used together with process mining software include: [Business process management (BPM) software](https://www.g2.com/categories/business-process-management) **:** A business can implement both process mining software and business process management (BPM) software simultaneously to perform different functions of process automation. However, a business might also decide to go with one or the other. BPM software, which has been around for some time, is used to analyze processes at a very high level, while process mining tools go into more granular detail.  [Business process simulation software](https://www.g2.com/categories/business-process-simulation) **:** Similar to process mining, business process simulation software allows businesses to assess business processes. This software provides more robust tools for simulating these processes and focuses on testing and validating what-if scenarios. It provides tools for creating models as well as visualizing the models and outcomes. It is typically used by executives, managers, and external consultants looking to get a better understanding of a company’s business processes.  ### Challenges with Process Mining Tools Software solutions can come with their own set of challenges. It must always be kept in mind that process mining, like any other digital transformation or automation-related solution, is not a magic bullet. Therefore, users must keep these pitfalls and issues in mind: **Integrations:** One concern that users of process mining software should be aware of is the type of software that process mining tools can integrate with to automate processes. Often, companies will deploy process mining tools on top of ERP systems, contact center infrastructure tools, or accounting software, among many other types of software. If the software that a business is hoping to automate processes within is not compatible with the process mining tool of their choice, then there is no point in purchasing that specific product.  **Compatibility** : Buyers should go as far as to ensure that the process mining solution can run on either Windows or macOS or any other operating system they may run at their business. Most process mining tools are platform agnostic and can work across many different software vendors; however, it is always best to double-check when buying the software. **Unexpected costs:** Just as with any software, it is essential to consider all the potential costs involved. With process mining software, users might discover that they end up spending more than they thought they would. ### Which Companies Should Buy Process Mining Tools? Each industry can benefit in some way from process mining software and implementing an automation strategy. Here are a couple of industry examples where the benefits of process mining are paying off: **Healthcare:** Shifts at the hospital can be mentally and physically draining, and the last thing a med tech needs is to stay up on repetitive, low-priority tasks. Process mining software can help healthcare leaders take account of processes and ensure that processes are optimized or automated as needed. **Telecommunications:** Telecommunications companies are always looking to improve their processes and bring the best and fastest services to their customers. Process mining can help them better understand their processes. ### How to Buy Process Mining Tools #### Requirements Gathering (RFI/RFP) for Process Mining Software  When looking to deploy a process mining solution, it is crucial to start from the beginning. In other words, a business should begin by conducting an overview of business processes. If a company is just starting out and looking to purchase its first process mining software, or wherever a business is in its buying process, g2.com can help select the best option. As mentioned above, buyers should also consider the related and ancillary software and services they might want to deploy alongside process mining, such as RPA or [robotic process automation (RPA) consultancy services](https://www.g2.com/categories/robotic-process-automation-rpa-consultancy-services).  Taking a holistic overview of the business systems and processes will help businesses identify pain points. This will help them figure out which software to buy (e.g., whether it can effectively handle the business’ processes) and develop buying criteria.  A request for information (RFI) can be useful, especially if the deployment is large in scale and scope. By producing this, a business can be well-placed to gather information from sellers. Depending on the scope of the deployment, it might be helpful to produce an RFI, a one-page list with a few bullet points describing what is needed from process mining software. #### Compare Process Mining Software Products **Create a long list** Evaluating vendors should start with a long list, which will help determine whether a given solution is a good fit. Buyers should create a broad list of tools that align with their business goals. So that there is a level playing field, it is important to ask the same set of questions to each seller. **Create a short list** Next, a whittling down should take place. Through pointed questions, demos, and trials, one can go from a long list to a short one. Although this will differ for each business and use case, three to five products is typically a good number. With this list in hand, businesses can produce a matrix to compare the features and pricing of the various solutions. **Conduct demos** To ensure a thorough comparison, the user should demo each solution on the short list using the same use case and datasets. This will allow the business to evaluate like-for-like and see how each vendor compares against the competition. #### Selection of Process Mining Software  **Choose a selection team** Before getting started, it's crucial to create a winning team that will work together throughout the entire process, from identifying pain points to implementation. The software selection team should consist of organization members with the right interests, skills, and time to participate in this process. A good starting point is to aim for three to five people who fill roles such as the main decision maker, project manager, process owner, system owner, or staffing subject matter expert, as well as a technical lead, IT administrator, or security administrator. In smaller companies, the vendor selection team may be smaller, with fewer participants, multitasking, and taking on more responsibilities. **Negotiation** Just because something is written on a company’s pricing page does not mean it is final, although some companies will not budge. It is imperative to open up a conversation regarding pricing and licensing. For example, the vendor may be willing to give a discount for multi-year contracts or to recommend the product to others. **Final decision** After this stage, and before going all in, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the tool is well used and well received, the buyer can be confident that the selection was correct. If not, it might be time to go back to the drawing board. ### How much do Process Mining Tools cost? Generally, process mining tools require a license (priced either annually or monthly). In addition, one often pays extra per bot, with unattended bots being more expensive than attended ones.  #### Return on Investment (ROI) Since process mining might take the place of humans’ tasks (or their jobs), one must analyze and compare the cost of automation versus having humans do the same tasks. Although the extent to which the software impacts the company’s bottom line is a key indicator of success, it should not be the only one. One must also investigate the ethical ROI, or the moral impact job displacement will have. ### Implementation of Process Mining Tools **Who is Responsible for Process Mining Tool Implementation?** Although some process mining solutions require significant IT support, most can be deployed directly by business leaders. These business leaders will have the best visibility into their team’s processes. For more complex deployments, support from the IT team will likely be needed. The IT team might also be involved with security. Since process mining software can access the most sensitive information, IT might get involved to test how secure the software is. **What Does the Implementation Process Look Like for Process Mining Tool?** When one seeks to automate their processes, they must start with a deep analysis of those processes. It need not start with expensive software or an external team. It can begin with pen and paper or on a whiteboard, digital or otherwise. The company, or team, can pinpoint the most broken processes or those ripe for automation, such as the most repetitive ones. Only after this hard work can the actual automation begin. **When Should You Implement Process Mining Tool?** Many solutions provide free trials to test the technology's effectiveness. This can help a business determine whether or not the solution is right for them. If the decision has been made to deploy process mining, it is key that it does not get siloed into one department; otherwise, its very deployment may lead to further complication and confusion around processes. ### Process Mining Tools Trends **Artificial intelligence (AI)** Process mining vendors are striving to implement elements of AI and machine learning into their solutions to allow businesses to better understand their processes. These AI capabilities allow process mining tools to visually watch processes and carry them out independently, without human intervention. As with most AI initiatives, the use cases in process mining software are relatively raw. However, to achieve true automation, the two technologies will need to work seamlessly. This will help businesses with their overall digital transformation.