# Best Enterprise Privileged Access Management (PAM) Software *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)* Products classified in the overall Privileged Access Management (PAM) category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Privileged Access Management (PAM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Privileged Access Management (PAM) category. In addition to qualifying for inclusion in the Privileged Access Management (PAM) Software category, to qualify for inclusion in the Enterprise Business Privileged Access Management (PAM) Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## Top Privileged Access Management (PAM) Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) | 4.5/5.0 (3,872 reviews) | Cross-platform privileged access without on-prem AD | "[All-in-One Access and Device Management That Saves Time](https://www.g2.com/survey_responses/jumpcloud-review-12977315)" | | 2 | [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) | 4.5/5.0 (872 reviews) | Microsoft-native PIM and zero-trust access enforcement | "[Microsoft Entra is one of best Modern and Robust Cloud Identity and Access Management Platform](https://www.g2.com/survey_responses/microsoft-entra-id-review-12609554)" | | 3 | [AWS Secrets Manager](https://www.g2.com/products/aws-secrets-manager/reviews) | 4.5/5.0 (17 reviews) | AWS-native secrets rotation and IAM-scoped access | "[External Secret Definition with AWS Secrets Manager for our Elastic Kubernetes clusters](https://www.g2.com/survey_responses/aws-secrets-manager-review-5305572)" | | 4 | [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) | 4.7/5.0 (386 reviews) | Privileged remote sessions with audited credential injection | "[Reliable secure access without the VPN headache](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12497110)" | | 5 | [Segura 360° Privilege Platform](https://www.g2.com/products/segura-360-privilege-platform/reviews) | 4.8/5.0 (74 reviews) | Privileged credential vaulting with audit-ready session recording | "[Segura is the best PAM solution in the market](https://www.g2.com/survey_responses/segura-360-privilege-platform-review-11040010)" | | 6 | [Google Cloud Identity & Access Management (IAM)](https://www.g2.com/products/google-cloud-identity-access-management-iam/reviews) | 4.4/5.0 (57 reviews) | Least-privilege access control across GCP resources | "[Strong, Flexible Access Control and Auditability with Google Cloud IAM](https://www.g2.com/survey_responses/google-cloud-identity-access-management-iam-review-12224469)" | | 7 | [SSH PrivX](https://www.g2.com/products/ssh-privx/reviews) | 4.5/5.0 (53 reviews) | Keyless just-in-time privileged access with ephemeral certificates | "[Secure Access, Easy Setup](https://www.g2.com/survey_responses/ssh-privx-review-12506237)" | | 8 | [BeyondTrust Password Safe](https://www.g2.com/products/beyondtrust-password-safe/reviews) | 4.5/5.0 (46 reviews) | Passwordless privileged access with automated credential rotation | "[Robust Protection, but requires detailed configuration](https://www.g2.com/survey_responses/beyondtrust-password-safe-review-12247434)" | | 9 | [BeyondTrust Endpoint Privilege Management](https://www.g2.com/products/beyondtrust-endpoint-privilege-management/reviews) | 4.2/5.0 (28 reviews) | Least-privilege enforcement with transparent endpoint elevation | "[BT EPM Delivers Seamless Policy-Based Elevation with Strong Visibility and Control](https://www.g2.com/survey_responses/beyondtrust-endpoint-privilege-management-review-12978137)" | | 10 | [BeyondTrust Privileged Remote Access](https://www.g2.com/products/beyondtrust-privileged-remote-access/reviews) | 4.5/5.0 (58 reviews) | VPN-free privileged access with session auditability | "[Simple but secure and auditable Remote Access](https://www.g2.com/survey_responses/beyondtrust-privileged-remote-access-review-11846471)" | ## How Many Privileged Access Management (PAM) Software Products Does G2 Track? **Total Products under this Category:** 156 ### Category Stats (Jun 2026) - **Average Rating**: 4.5/5 (↑0.01 vs May 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: BeyondTrust Endpoint Privilege Management (+0.75%) - Among all products in this category, BeyondTrust Endpoint Privilege Management recorded the largest rating increase compared to last month *Last updated: June 24, 2026* ## How Does G2 Rank Privileged Access Management (PAM) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 12,100+ Authentic Reviews - 156+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### BeyondTrust Password Safe BeyondTrust Password Safe automatically protects and manages sensitive assets and more by securely discovering, storing, managing, rotating and controlling access to privileged account passwords and secrets. Password Safe drives automated credential and secrets management, real-time session management & monitoring, and advanced auditing & forensics capabilities – all while enabling zero trust. Watch a Demo: https://www.beyondtrust.com/demos Learn more about BeyondTrust Password Safe: https://www.beyondtrust.com/products/password-safe [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1252&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=126038&secure%5Bresource_id%5D=1252&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fprivileged-access-management-pam%2Fenterprise&secure%5Btoken%5D=5bb2f34723a86c77ed28c082a7bb609a4e89ef8275aa6834ed7ce281db390ee3&secure%5Burl%5D=https%3A%2F%2Fwww.beyondtrust.com%2Fpassword-safe&secure%5Burl_type%5D=paid_promos) --- ## What Are the Top-Rated Privileged Access Management (PAM) Software Products in 2026? ### 1. [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) Entra ID is a complete identity and access management solution with integrated security that connects people to their apps, devices, and data and helps protect from identity compromise. With Entra ID, you get: • Secure adaptive access with multi-factor authentication and Conditional Access policies • Seamless user experience with single sign-on, passwordless and user portal • Unified identity management that connect all internal and external users to all apps and devices. • Simplified Identity Governance with provisioning, access packages, and access reviews. Microsoft Entra is our new product family that encompasses all of Microsoft’s identity and access capabilities. The Entra family includes Microsoft Entra ID, as well as two new product categories: Cloud Infrastructure Entitlement Management (CIEM) and decentralized identity. The products in the Entra family will help provide secure access to everything for everyone, by providing identity and access management, cloud infrastructure entitlement management, and identity verification. **Average Rating:** 4.5/5.0 **Total Reviews:** 872 **How Do G2 Users Rate Microsoft Entra ID?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10) - **Reporting:** 9.2/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.8/10 (Category avg: 8.8/10) - **Audit log:** 9.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Microsoft Entra ID?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Who Uses This:** Software Engineer, System Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 39% Mid-Market, 37% Enterprise #### What Are Microsoft Entra ID's Pros and Cons? **Pros:** - Security (66 reviews) - Ease of Use (65 reviews) - Integrations (52 reviews) - Easy Integrations (51 reviews) - Single Sign-On (51 reviews) **Cons:** - Complexity (47 reviews) - Complex Administration (37 reviews) - Complex Configuration (33 reviews) - Complex Usability (31 reviews) - Complex Setup (29 reviews) ### What Do G2 Reviewers Say About Microsoft Entra ID? *AI-generated summary from verified user reviews* **Pros:** - Users value the **strong security features** of Microsoft Entra ID, enhancing protection while maintaining a seamless experience. - Users appreciate the **ease of use** of Microsoft Entra ID, finding the setup intuitive and straightforward for everyone. - Users value the **seamless integrations** of Microsoft Entra ID, enhancing security and simplifying user management across platforms. - Users value the **easy integrations** of Microsoft Entra ID, enhancing user access and decreasing administrative burdens seamlessly. - Users value the **seamless access** provided by Microsoft Entra ID's Single Sign-On, enhancing security and efficiency across applications. **Cons:** - Users find Microsoft Entra ID to have **configuration complexity** that hinders beginners and confuses smaller IT teams. - Users find the **complex administration** of Entra ID challenging, especially with overlapping policies and confusing licensing tiers. - Users find the **complex configuration** of Microsoft Entra ID challenging, especially for beginners and smaller IT teams. - Users find the **complex usability** of Microsoft Entra ID challenging, especially when navigating multiple admin portals and settings. - Users find the **complex setup** of Microsoft Entra ID challenging, particularly for beginners and smaller IT teams. #### What Are Recent G2 Reviews of Microsoft Entra ID? **"[Microsoft Entra is one of best Modern and Robust Cloud Identity and Access Management Platform](https://www.g2.com/survey_responses/microsoft-entra-id-review-12609554)"** **Rating:** 5.0/5.0 stars *— Kush Kumar K.* [Read full review](https://www.g2.com/survey_responses/microsoft-entra-id-review-12609554) --- **"[Entra ID P2 Makes Conditional Access and Security Policies Easy to Configure](https://www.g2.com/survey_responses/microsoft-entra-id-review-12889489)"** **Rating:** 4.5/5.0 stars *— Ankit G.* [Read full review](https://www.g2.com/survey_responses/microsoft-entra-id-review-12889489) --- #### What Are G2 Users Discussing About Microsoft Entra ID? - [What is Microsoft Azure Active Directory used for?](https://www.g2.com/discussions/what-is-microsoft-azure-active-directory-used-for) - 1 comment, 1 upvote - [How good is Microsoft authenticator app?](https://www.g2.com/discussions/how-good-is-microsoft-authenticator-app) - 4 comments - [Is Azure Active Directory SaaS or PaaS?](https://www.g2.com/discussions/is-azure-active-directory-saas-or-paas) - 2 comments - [Can Microsoft authenticator app be hacked?](https://www.g2.com/discussions/can-microsoft-authenticator-app-be-hacked) - 3 comments - [How does Azure integrate with Active Directory?](https://www.g2.com/discussions/how-does-azure-integrate-with-active-directory) - 1 comment ### 2. [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,872 **How Do G2 Users Rate JumpCloud?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10) - **Reporting:** 8.5/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.4/10 (Category avg: 8.8/10) - **Audit log:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind JumpCloud?** - **Seller:** [JumpCloud Inc.](https://www.g2.com/sellers/jumpcloud-inc) - **Company Website:** https://jumpcloud.com/ - **Year Founded:** 2012 - **HQ Location:** Louisville, CO - **Twitter:** @JumpCloud (36,368 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/jumpcloud/ (974 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, System Administrator - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 53% Mid-Market, 35% Small-Business #### What Are JumpCloud's Pros and Cons? **Pros:** - Ease of Use (766 reviews) - Device Management (588 reviews) - Security (471 reviews) - Integrations (430 reviews) - Features (400 reviews) **Cons:** - Missing Features (326 reviews) - Improvement Needed (263 reviews) - Limited Features (199 reviews) - Limitations (162 reviews) - UX Improvement (134 reviews) ### What Do G2 Reviewers Say About JumpCloud? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of JumpCloud, simplifying user and device management across multiple platforms. - Users value the **unified device management** of JumpCloud, simplifying operations across various devices in one platform. - Users commend JumpCloud for its **robust security features** , including MFA and zero trust, enhancing overall account safety. - Users value the **seamless integrations** in JumpCloud, enhancing user and device management across various platforms and applications. - Users appreciate the **native support for multiple operating systems** and seamless management of users and devices in JumpCloud. **Cons:** - Users notice **missing features** in JumpCloud, such as limited macOS controls and lack of mobile app support. - Users note that **improvement is needed** in macOS app deployments, integrations, and reporting capabilities of JumpCloud. - Users note the **limited features** of JumpCloud, especially its smaller SSO app catalog compared to competitors. - Users experience **limited macOS app deployments** and stability issues, indicating a need for enhanced endpoint controls and reporting. - Users find the **UX improvements necessary** , as the UI can be confusing and has a noticeable learning curve. #### What Are Recent G2 Reviews of JumpCloud? **"[Easy Setup and Strong Security for Password Management](https://www.g2.com/survey_responses/jumpcloud-review-12976011)"** **Rating:** 4.5/5.0 stars *— Siddharth V.* [Read full review](https://www.g2.com/survey_responses/jumpcloud-review-12976011) --- **"[All-in-One Access and Device Management That Saves Time](https://www.g2.com/survey_responses/jumpcloud-review-12977315)"** **Rating:** 4.0/5.0 stars *— AK J.* [Read full review](https://www.g2.com/survey_responses/jumpcloud-review-12977315) --- #### What Are G2 Users Discussing About JumpCloud? - [How is JumpCloud redefining identity and access management in hybrid IT environments for tech companies?](https://www.g2.com/discussions/how-is-jumpcloud-redefining-identity-and-access-management-in-hybrid-it-environments-for-tech-companies) - 1 comment, 4 upvotes - [What is JumpCloud used for?](https://www.g2.com/discussions/jumpcloud-what-is-jumpcloud-used-for) - 3 comments, 4 upvotes - [Can JumpCloud replace Active Directory?](https://www.g2.com/discussions/jumpcloud-can-jumpcloud-replace-active-directory) - 3 comments, 1 upvote - [Is JumpCloud secure?](https://www.g2.com/discussions/is-jumpcloud-secure) - 2 comments, 3 upvotes - [What is JumpCloud?](https://www.g2.com/discussions/what-is-jumpcloud) - 1 comment ### 3. [Segura 360° Privilege Platform](https://www.g2.com/products/segura-360-privilege-platform/reviews) Segura (formerly senhasegura) is an identity security company focused on Privileged Access Management (PAM). Its platform is designed to support IT teams managing complex identity security needs, helping organizations protect and manage privileged identities across hybrid and cloud environments. Segura supports use cases like credential vaulting, session monitoring, least privilege enforcement, and secrets management for DevOps and cloud workloads. The company operates globally and, together with its network of partners, serves organizations across banking, telecom, government, and critical infrastructure sectors. **Average Rating:** 4.8/5.0 **Total Reviews:** 74 **How Do G2 Users Rate Segura 360° Privilege Platform?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10) - **Reporting:** 9.2/10 (Category avg: 8.8/10) - **Approval Workflows:** 9.4/10 (Category avg: 8.8/10) - **Audit log:** 9.4/10 (Category avg: 8.7/10) **Who Is the Company Behind Segura 360° Privilege Platform?** - **Seller:** [Segura](https://www.g2.com/sellers/segura) - **Year Founded:** 2010 - **HQ Location:** São Paulo, São Paulo - **LinkedIn® Page:** https://www.linkedin.com/company/senhasegura/ (283 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Information Security Analyst - **Top Industries:** Telecommunications, Government Administration - **Company Size:** 67% Enterprise, 23% Mid-Market #### What Are Segura 360° Privilege Platform's Pros and Cons? **Pros:** - Ease of Use (16 reviews) - Security (14 reviews) - Customer Support (9 reviews) - Access Management (8 reviews) - Data Security (4 reviews) **Cons:** - Complex Coding (2 reviews) - Limited Reporting (2 reviews) - Poor Reporting (2 reviews) - Setup Difficulty (2 reviews) - Steep Learning Curve (2 reviews) ### What Do G2 Reviewers Say About Segura 360° Privilege Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive ease of use** of the Segura 360° Privilege Platform, enhancing their overall experience. - Users value the **credentials security** of Segura 360° Privilege Platform for its reliable access management and traceability. - Users value the **excellent customer support** from Segura 360°, enhancing their security infrastructure and experience. - Users value the **precise access control and real-time monitoring** , enhancing security and compliance effectively. - Users value the **data security** features of Segura 360°, ensuring controlled access and real-time monitoring. **Cons:** - Users find the **complex coding** to implement access rules challenging, especially for beginners and small businesses. - Users note **limited reporting options** that restrict visibility into risks, impacting overall user customization. - Users find **poor reporting** options limiting, seeking enhanced customization and visibility into risks for better utility. - Users find the **setup difficult** , facing challenges with configuration and user importation processes. - Users find the **steep learning curve** challenging, particularly due to complex setup and difficult interface for beginners. #### What Are Recent G2 Reviews of Segura 360° Privilege Platform? **"[Segura is the best PAM solution in the market](https://www.g2.com/survey_responses/segura-360-privilege-platform-review-11040010)"** **Rating:** 5.0/5.0 stars *— Antonio B.* [Read full review](https://www.g2.com/survey_responses/segura-360-privilege-platform-review-11040010) --- **"[Mitigate the abuse of privileges and strengthen maturity in cybersecurity and identities](https://www.g2.com/survey_responses/segura-360-privilege-platform-review-12998995)"** **Rating:** 5.0/5.0 stars *— Juan P.* [Read full review](https://www.g2.com/survey_responses/segura-360-privilege-platform-review-12998995) --- ### 4. [SSH PrivX](https://www.g2.com/products/ssh-privx/reviews) PrivX is a Privileged Access Management (PAM) solution designed to help organizations secure and manage access to sensitive systems and data across hybrid and multi-cloud environments. As cyber threats become increasingly sophisticated, PrivX provides a scalable and cost-effective approach to safeguarding critical assets while ensuring compliance with various regulatory standards. Targeted primarily at IT administrators, security teams, and organizations operating within complex cloud infrastructures, PrivX is adaptable for businesses of all sizes. Its versatility allows for a range of use cases, including secure remote access for third-party vendors, management of cloud resource access, and facilitation of secure DevOps workflows. By streamlining privileged access management, PrivX effectively mitigates the risk of unauthorized access and potential data breaches, which are critical concerns for modern enterprises. PrivX boasts several core features that enhance its functionality. Automated password vaulting securely stores and manages credentials, ensuring that sensitive information is protected from unauthorized access. Additionally, the password rotation feature automatically updates passwords, maintaining strong security hygiene and significantly reducing the risks associated with credential theft. Another key aspect of PrivX is its passwordless authentication capability, which allows users to access systems securely without relying on traditional passwords, thereby minimizing the chances of falling victim to phishing attacks. A notable differentiator of PrivX is its quantum-safe connections, designed to protect data against the future risks posed by quantum computing. This forward-thinking feature ensures secure communications between users and systems, enhancing long-term security resilience. By incorporating such advanced security measures, PrivX not only addresses current security challenges but also prepares organizations for emerging threats. The combination of automation, scalability, and cutting-edge security features—such as quantum-safe encryption and passwordless access—positions PrivX as a compelling solution in the PAM landscape. By implementing PrivX, organizations can gain tighter control over privileged access, reduce administrative overhead, and improve compliance with regulatory requirements. This makes PrivX a practical and forward-looking choice for modern access management needs, enabling organizations to navigate the complexities of today’s digital landscape with confidence. **Average Rating:** 4.5/5.0 **Total Reviews:** 53 **How Do G2 Users Rate SSH PrivX?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10) - **Reporting:** 8.0/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.6/10 (Category avg: 8.8/10) - **Audit log:** 8.5/10 (Category avg: 8.7/10) **Who Is the Company Behind SSH PrivX?** - **Seller:** [SSH Communications Security](https://www.g2.com/sellers/ssh-communications-security) - **Company Website:** https://www.ssh.com - **Year Founded:** 1995 - **HQ Location:** Helsinki, FI - **Twitter:** @SSH (3,362 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10860 (530 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Cloud Operations Engineer - **Top Industries:** Computer & Network Security, Information Technology and Services - **Company Size:** 44% Enterprise, 31% Mid-Market #### What Are SSH PrivX's Pros and Cons? **Pros:** - Ease of Use (18 reviews) - Security (16 reviews) - Secure Access (13 reviews) - Customer Support (9 reviews) - Accessibility (8 reviews) **Cons:** - Integration Difficulty (12 reviews) - Complex Setup (10 reviews) - Limited OS Compatibility (4 reviews) - Poor Documentation (4 reviews) - Poor Reporting (4 reviews) ### What Do G2 Reviewers Say About SSH PrivX? *AI-generated summary from verified user reviews* **Pros:** - Users find SSH PrivX to be **extremely easy to use** , appreciating its straightforward integration and web-based access. - Users value the **strong security features** of SSH PrivX, which enhance both safety and user experience seamlessly. - Users value **secure access** through SSH PrivX, enjoying simplified deployment without agent-based overhead on target servers. - Users appreciate the **excellent customer support** , which enhances their overall experience and resolves issues effectively. - Users value the **accessible interface** of SSH PrivX, enhancing their experience with seamless access management. **Cons:** - Users find the **integration difficulty** with SSH PrivX challenging, particularly during setup and configuration with various systems. - Users often find the **initial setup complex** , especially in larger environments, which can hinder the overall experience. - Users report **limited OS compatibility** , as the product mainly relies on a few Linux distributions, complicating usage. - Users find the **poor documentation** frustrating, often missing crucial information and lacking clarity for effective troubleshooting. - Users find the **reporting features inadequate** , complicating their ability to effectively manage SSH PrivX. #### What Are Recent G2 Reviews of SSH PrivX? **"[Secure Access, Easy Setup](https://www.g2.com/survey_responses/ssh-privx-review-12506237)"** **Rating:** 5.0/5.0 stars *— Maximilian R.* [Read full review](https://www.g2.com/survey_responses/ssh-privx-review-12506237) --- **"[Flexible, Well-Designed Security with Built-In Password Storage](https://www.g2.com/survey_responses/ssh-privx-review-12450042)"** **Rating:** 5.0/5.0 stars *— Lachlan M.* [Read full review](https://www.g2.com/survey_responses/ssh-privx-review-12450042) --- ### 5. [BeyondTrust Password Safe](https://www.g2.com/products/beyondtrust-password-safe/reviews) BeyondTrust Password Safe automatically protects and manages sensitive assets and more by securely discovering, storing, managing, rotating and controlling access to privileged account passwords and secrets. Password Safe drives automated credential and secrets management, real-time session management & monitoring, and advanced auditing & forensics capabilities – all while enabling zero trust. Watch a Demo: https://www.beyondtrust.com/demos Learn more about BeyondTrust Password Safe: https://www.beyondtrust.com/products/password-safe **Average Rating:** 4.5/5.0 **Total Reviews:** 46 **How Do G2 Users Rate BeyondTrust Password Safe?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Reporting:** 8.5/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.7/10 (Category avg: 8.8/10) - **Audit log:** 8.4/10 (Category avg: 8.7/10) **Who Is the Company Behind BeyondTrust Password Safe?** - **Seller:** [BeyondTrust](https://www.g2.com/sellers/beyondtrust) - **Company Website:** https://www.beyondtrust.com - **Year Founded:** 1985 - **HQ Location:** Johns Creek, GA - **Twitter:** @BeyondTrust (14,335 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/294396/ (1,707 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Banking, Information Technology and Services - **Company Size:** 55% Enterprise, 32% Mid-Market #### What Are BeyondTrust Password Safe's Pros and Cons? **Pros:** - Ease of Use (11 reviews) - Security (10 reviews) - Auditing (9 reviews) - Password Management (9 reviews) - Secure Access (9 reviews) **Cons:** - Complex Setup (7 reviews) - Expensive (3 reviews) - Poor Reporting (3 reviews) - Setup Difficulty (3 reviews) - Steep Learning Curve (3 reviews) ### What Do G2 Reviewers Say About BeyondTrust Password Safe? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of BeyondTrust Password Safe, enabling efficient management of privileged accounts and sessions. - Users value the **enhanced security** of BeyondTrust Password Safe, providing effective credential management and compliance support. - Users value the **comprehensive auditing capabilities** of BeyondTrust Password Safe for effective credential management and security. - Users value the **automatic password rotation** feature of BeyondTrust Password Safe, enhancing security and ease of management. - Users value the **secure access with session recording** in BeyondTrust Password Safe, enhancing verification and oversight abilities. **Cons:** - Users face a **complex setup** process, requiring extensive planning and expertise for effective deployment and management. - Users find the **cost prohibitive** for small businesses and face challenges during initial configuration and scaling. - Users find **reporting challenging** in BeyondTrust Password Safe, with slow analytics and time-consuming report generation affecting efficiency. - Users report that the **setup difficulty** of BeyondTrust Password Safe can be quite challenging and time-consuming. - Users find the **steep learning curve** of BeyondTrust Password Safe challenging, especially without dedicated PAM expertise. #### What Are Recent G2 Reviews of BeyondTrust Password Safe? **"[Robust Protection, but requires detailed configuration](https://www.g2.com/survey_responses/beyondtrust-password-safe-review-12247434)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/beyondtrust-password-safe-review-12247434) --- **"[Great for Privileged Identity Management, But Reporting Needs Improvement](https://www.g2.com/survey_responses/beyondtrust-password-safe-review-11984278)"** **Rating:** 4.0/5.0 stars *— Matthew O.* [Read full review](https://www.g2.com/survey_responses/beyondtrust-password-safe-review-11984278) --- #### What Are G2 Users Discussing About BeyondTrust Password Safe? - [What is BeyondTrust privileged remote access?](https://www.g2.com/discussions/what-is-beyondtrust-privileged-remote-access) - [Which of the following are key features of Password Safe?](https://www.g2.com/discussions/which-of-the-following-are-key-features-of-password-safe) - [How does BeyondTrust Password Safe Work?](https://www.g2.com/discussions/how-does-beyondtrust-password-safe-work) ### 6. [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for leading enterprises to accelerate and secure your service desk with centralized, efficient, and secure access for servicing and monitoring any endpoint, anywhere, attended or not. Service desks are provided with everything they need, end-to-end: centralized controls, remote access, automated scripts, encrypted file sharing, chat and collaboration for end-users and technicians, and live dashboards for KPIs and metric reporting. Organizations in all vertical markets around the globe use Remote Support to deliver superior support services and reduce threats to valuable data and systems. BeyondTrust is privately held and headquartered in Atlanta, GA with offices and channel partners around the world. Connect with BeyondTrust at www.beyondtrust.com, the BeyondTrust Blog, or on Facebook, Twitter and LinkedIn. Get a Free Trial: https://www.beyondtrust.com/remote-support/trial Watch a Demo: https://www.beyondtrust.com/demos Learn more about BeyondTrust Remote Support: https://www.beyondtrust.com/products/remote-support **Average Rating:** 4.7/5.0 **Total Reviews:** 386 **How Do G2 Users Rate BeyondTrust Remote Support?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) - **Reporting:** 9.1/10 (Category avg: 8.8/10) - **Approval Workflows:** 7.3/10 (Category avg: 8.8/10) - **Audit log:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind BeyondTrust Remote Support?** - **Seller:** [BeyondTrust](https://www.g2.com/sellers/beyondtrust) - **Company Website:** https://www.beyondtrust.com - **Year Founded:** 1985 - **HQ Location:** Johns Creek, GA - **Twitter:** @BeyondTrust (14,335 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/294396/ (1,707 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, System Administrator - **Top Industries:** Information Technology and Services, Higher Education - **Company Size:** 46% Enterprise, 36% Mid-Market #### What Are BeyondTrust Remote Support's Pros and Cons? **Pros:** - Ease of Use (22 reviews) - Remote Access (13 reviews) - Remote Support (13 reviews) - Reliability (10 reviews) - Security (10 reviews) **Cons:** - Expensive (7 reviews) - Complexity (5 reviews) - Connectivity Issues (5 reviews) - Learning Curve (5 reviews) - Pricing Issues (5 reviews) ### What Do G2 Reviewers Say About BeyondTrust Remote Support? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of BeyondTrust Remote Support, highlighting its user-friendly interface and quick set-up. - Users appreciate the **ease of access to remote desktops** , enhancing collaboration and file transfer efficiency without security concerns. - Users appreciate the **easy access and flexibility** of BeyondTrust Remote Support, enhancing productivity and collaboration effortlessly. - Users commend the **reliability** of BeyondTrust Remote Support, valuing its consistent performance and robust security features. - Users value the **robust security features** of BeyondTrust Remote Support, ensuring sessions are encrypted and extensively logged. **Cons:** - Users express concerns over the **expensive pricing** of BeyondTrust Remote Support compared to competing solutions. - Users find the **complexity** of BeyondTrust Remote Support challenging, especially for new users and quick problem resolution. - Users often face **connectivity issues** that disrupt client access and hinder the overall remote support experience. - Users find the **learning curve steep** , making initial use and setup frustratingly complex and time-consuming. - Users feel that the **high cost and pricing complexity** of BeyondTrust Remote Support pose significant challenges for them. #### What Are Recent G2 Reviews of BeyondTrust Remote Support? **"[Reliable secure access without the VPN headache](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12497110)"** **Rating:** 4.5/5.0 stars *— Carlos M.* [Read full review](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12497110) --- **"[Robust Security and Seamless Cross-Platform Remote Support](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12702001)"** **Rating:** 4.5/5.0 stars *— Alejandro A.* [Read full review](https://www.g2.com/survey_responses/beyondtrust-remote-support-review-12702001) --- #### What Are G2 Users Discussing About BeyondTrust Remote Support? - [What is BeyondTrust Remote Support used for?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support-used-for) - 2 comments - [How do you use Bomgar remote support?](https://www.g2.com/discussions/how-do-you-use-bomgar-remote-support) - [What is remote support software?](https://www.g2.com/discussions/what-is-remote-support-software) - [What is Bomgar remote support?](https://www.g2.com/discussions/what-is-bomgar-remote-support) - [What is BeyondTrust remote support?](https://www.g2.com/discussions/what-is-beyondtrust-remote-support) - 1 comment ### 7. [BeyondTrust Endpoint Privilege Management](https://www.g2.com/products/beyondtrust-endpoint-privilege-management/reviews) BeyondTrust Endpoint Privilege Management (EPM) empowers organizations to enhance security, streamline compliance, and reduce operational complexity by centralizing policy control and compliance reporting for all endpoints. With best-in-class capabilities across Windows, macOS, Unix, and Linux, EPM supports the zero-trust journey by addressing key principles such as least privilege and zero standing privilege. BeyondTrust EPM enables IT and security teams to elevate application permissions without granting full admin rights, minimizing risk while maintaining productivity. Detailed audit logs help businesses easily meet cyber-insurance requirements while improving visibility and the ability to efficiently manage multi-platform infrastructures. As part of the BeyondTrust platform, EPM integrates seamlessly with a full range of security solutions to protect identities, stop threats, and ensure secure, dynamic access across diverse IT environments. Watch a Demo: https://www.beyondtrust.com/demos Learn more about BeyondTrust Endpoint Privilege Management: https://www.beyondtrust.com/products/endpoint-privilege-management **Average Rating:** 4.2/5.0 **Total Reviews:** 28 **How Do G2 Users Rate BeyondTrust Endpoint Privilege Management?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10) - **Reporting:** 9.2/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.5/10 (Category avg: 8.8/10) - **Audit log:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind BeyondTrust Endpoint Privilege Management?** - **Seller:** [BeyondTrust](https://www.g2.com/sellers/beyondtrust) - **Company Website:** https://www.beyondtrust.com - **Year Founded:** 1985 - **HQ Location:** Johns Creek, GA - **Twitter:** @BeyondTrust (14,335 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/294396/ (1,707 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 50% Enterprise, 43% Mid-Market #### What Are BeyondTrust Endpoint Privilege Management's Pros and Cons? **Pros:** - Ease of Use (4 reviews) - Accessibility (3 reviews) - Auditing (3 reviews) - Policy Management (3 reviews) - Security (3 reviews) **Cons:** - Setup Difficulty (2 reviews) - Difficult Learning (1 reviews) - Expensive (1 reviews) - Implementation Difficulty (1 reviews) - Integration Difficulty (1 reviews) ### What Do G2 Reviewers Say About BeyondTrust Endpoint Privilege Management? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of BeyondTrust Endpoint Privilege Management, making setup and configuration effortless and efficient. - Users value the **accessible management of user permissions** that simplifies setup and ensures security without constant IT oversight. - Users value the **robust auditing capabilities** of BeyondTrust EPM, enhancing security and overall management efficiency. - Users value the **flexible policy management** of BeyondTrust EPM, enabling tailored access while maintaining security and productivity. - Users appreciate the **robust security management** by ensuring proper access controls and maintaining compliance without user disruptions. **Cons:** - Users find the **setup process complex** , facing challenges with API integrations and automation configurations. - Users find the **difficult learning curve** of policy setup challenging, often requiring extensive time and testing to master. - Users find BeyondTrust Endpoint Privilege Management **a bit expensive for small businesses** , impacting budget considerations for implementation. - Users find the **implementation process challenging** , yet maintenance improves once the system is set up. - Users find the **integration difficulty** challenging, especially with API and third-party setup for automation tasks. #### What Are Recent G2 Reviews of BeyondTrust Endpoint Privilege Management? **"[BT EPM Delivers Seamless Policy-Based Elevation with Strong Visibility and Control](https://www.g2.com/survey_responses/beyondtrust-endpoint-privilege-management-review-12978137)"** **Rating:** 5.0/5.0 stars *— Sahabudeen S.* [Read full review](https://www.g2.com/survey_responses/beyondtrust-endpoint-privilege-management-review-12978137) --- **"[Exceptional Control and Seamless Admin Rights Management](https://www.g2.com/survey_responses/beyondtrust-endpoint-privilege-management-review-12066074)"** **Rating:** 5.0/5.0 stars *— JAYANTH B.* [Read full review](https://www.g2.com/survey_responses/beyondtrust-endpoint-privilege-management-review-12066074) --- ### 8. [Delinea Secret Server](https://www.g2.com/products/delinea-secret-server/reviews) Delinea Secret Server is a comprehensive, feature-rich Privileged Access Management (PAM) solution that quickly identifies, secures, manages, monitors, and audits privileged accounts. Our award-winning enterprise-grade software gives security and IT leaders the agility to vault and manage all types of privileges, protecting administrator, service, application, and root accounts from cyber criminals. Secret Server empowers organizations of any size to improve security posture, minimize complexity, and increase security policy adoption more seamlessly than any other PAM solution. Secret Server is the end-to-end PAM solution that ensures secure privileged account credentials and is available on-premise or in the cloud on the Delinea Platform. This robust and scalable PAM solution is recognized as easy to use and deploy, offering the fastest time to value of any PAM solution. **Average Rating:** 4.4/5.0 **Total Reviews:** 43 **How Do G2 Users Rate Delinea Secret Server?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.3/10) - **Reporting:** 8.8/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.2/10 (Category avg: 8.8/10) - **Audit log:** 9.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Delinea Secret Server?** - **Seller:** [Delinea](https://www.g2.com/sellers/delinea) - **Year Founded:** 2004 - **HQ Location:** San Francisco - **Twitter:** @DelineaInc (897 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/delinea/ (1,328 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 61% Mid-Market, 32% Enterprise #### What Are Delinea Secret Server's Pros and Cons? **Pros:** - Password Management (1 reviews) - Security (1 reviews) **Cons:** - Complex Usage (1 reviews) - Setup Difficulty (1 reviews) ### What Do G2 Reviewers Say About Delinea Secret Server? *AI-generated summary from verified user reviews* **Pros:** - Users value the **strong security features** of Delinea Secret Server, enhancing password management and overall security. - Users value the **strong security features** of Delinea Secret Server, enhancing their password management and overall security. **Cons:** - Users find the **initial setup complex** and challenging, which complicates the deployment process of Secret Server. - Users find the **initial setup complex** , which makes deployment a challenging experience for many. #### What Are Recent G2 Reviews of Delinea Secret Server? **"[Secure Password Management with Room for UX Improvement](https://www.g2.com/survey_responses/delinea-secret-server-review-12893907)"** **Rating:** 4.0/5.0 stars *— Christopher S.* [Read full review](https://www.g2.com/survey_responses/delinea-secret-server-review-12893907) --- **"[Powerful Privileged Account Management with Strong Audits, Recovery, and Integrations](https://www.g2.com/survey_responses/delinea-secret-server-review-12665187)"** **Rating:** 5.0/5.0 stars *— Subhajji S.* [Read full review](https://www.g2.com/survey_responses/delinea-secret-server-review-12665187) --- #### What Are G2 Users Discussing About Delinea Secret Server? - [What is Delinea Secret Server used for?](https://www.g2.com/discussions/what-is-delinea-secret-server-used-for) - 1 comment - [How much is Thycotic Secret Server?](https://www.g2.com/discussions/how-much-is-thycotic-secret-server) - [How do I access my Thycotic Secret Server?](https://www.g2.com/discussions/how-do-i-access-my-thycotic-secret-server) - [How does a Thycotic Secret Server work?](https://www.g2.com/discussions/how-does-a-thycotic-secret-server-work) - [What is a Thycotic Secret Server?](https://www.g2.com/discussions/what-is-a-thycotic-secret-server) ### 9. [Saviynt](https://www.g2.com/products/saviynt-saviynt/reviews) Saviynt helps organizations transform their organization with identity security. Our AI-first platform enables enterprises to secure every identity — human, non-human, and AI — within any application and in any environment. With Saviynt, organizations strengthen their identity security posture, streamline operations, and ensure that every user has the right access at the right time. The Saviynt Identity Platform unifies identity governance (IGA), application access, cloud security, and privileged account management into a single, end-to-end platform. And, with our AI-powered recommendation engine, application onboarding, and more, users are empowered to make faster, smarter, data-driven decisions. In turn, organizations enjoy lower risk, complete visibility and governance, reduced total cost of ownership, and much more throughout their entire identity security program. **Average Rating:** 4.4/5.0 **Total Reviews:** 78 **How Do G2 Users Rate Saviynt?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10) - **Reporting:** 8.8/10 (Category avg: 8.8/10) - **Approval Workflows:** 9.4/10 (Category avg: 8.8/10) - **Audit log:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Saviynt?** - **Seller:** [Saviynt](https://www.g2.com/sellers/saviynt) - **Company Website:** https://www.saviynt.com - **Year Founded:** 2010 - **HQ Location:** El Segundo, US - **Twitter:** @saviynt (1,242 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/saviynt (1,579 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Oil & Energy, Information Technology and Services - **Company Size:** 80% Enterprise, 5% Mid-Market #### What Are Saviynt's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Features (19 reviews) - Easy Setup (13 reviews) - Customer Support (10 reviews) - Integrations (10 reviews) **Cons:** - Difficult Learning (9 reviews) - Poor Interface Design (9 reviews) - Complex Setup (8 reviews) - Complex Usability (8 reviews) - Complexity (7 reviews) ### What Do G2 Reviewers Say About Saviynt? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **exceptional ease of use** of Saviynt, allowing for efficient task performance with minimal training. - Users value the **rich features** of Saviynt, particularly its seamless integration and comprehensive identity management capabilities. - Users highlight the **easy setup** of Saviynt, noting streamlined processes that enhance overall efficiency and usability. - Users commend the **responsive customer support** of Saviynt, ensuring quick issue resolution and continuous assistance. - Users value the **seamless integration** capabilities of Saviynt, enhancing overall efficiency and workflow across various tools. **Cons:** - Users report a **difficult learning curve** with Saviynt, citing frustrating UX and a complicated setup process. - Users express frustration with the **poor interface design** of Saviynt, citing complexity and navigational difficulties. - Users find the **complex setup** of Saviynt challenging, experiencing frustrations with its non-intuitive user interface and onboarding process. - Users encounter **complex usability** issues with Saviynt, leading to frustrations and inefficiencies in day-to-day operations. - Users find Saviynt's **complex interface** and integration challenging, leading to a steep learning curve for new users. #### What Are Recent G2 Reviews of Saviynt? **"[Most Reliable Identity and Access Management (IAM) system](https://www.g2.com/survey_responses/saviynt-review-10680565)"** **Rating:** 5.0/5.0 stars *— Praveen Kumar G.* [Read full review](https://www.g2.com/survey_responses/saviynt-review-10680565) --- **"[My experience with this product is mixed, as I have observed both significant improvement & some gap](https://www.g2.com/survey_responses/saviynt-review-12607406)"** **Rating:** 4.0/5.0 stars *— sugandh j.* [Read full review](https://www.g2.com/survey_responses/saviynt-review-12607406) --- ### 10. [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) Salesforce Platform is the leading low-code development platform that empowers your team to build and extend your Customer 360 with AI, automation, and data. With the Salesforce Platform, you can execute on your Customer 360 vision, securely, and keep your customer at the center of everything you do. Access a harmonized, unified view of your customers, automate manual, inefficient processes to drive productivity, and empower your employees to deliver a seamless, connected customer experience. Accelerate your Salesforce development, increase developer efficiency, and save on IT costs with the Salesforce platform. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,783 **How Do G2 Users Rate Agentforce 360 Platform (formerly Salesforce Platform)?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.3/10) - **Reporting:** 10.0/10 (Category avg: 8.8/10) - **Approval Workflows:** 10.0/10 (Category avg: 8.8/10) - **Audit log:** 10.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Agentforce 360 Platform (formerly Salesforce Platform)?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Salesforce Developer, Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 45% Mid-Market, 34% Enterprise #### What Are Agentforce 360 Platform (formerly Salesforce Platform)'s Pros and Cons? **Pros:** - Ease of Use (1592 reviews) - Features (780 reviews) - Customization (654 reviews) - Customizability (651 reviews) - Customization Options (609 reviews) **Cons:** - Learning Curve (561 reviews) - Complexity (525 reviews) - Expensive (469 reviews) - Difficult Learning (403 reviews) - Missing Features (397 reviews) ### What Do G2 Reviewers Say About Agentforce 360 Platform (formerly Salesforce Platform)? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of Agentforce 360 Platform invaluable for tracking deals and accessing data effortlessly. - Users praise the **exceptional scalability and customization** of Agentforce 360, allowing seamless adaptation to unique business needs. - Users love the **ease of customization** within the Agentforce 360 Platform, enhancing its suitability for diverse educational needs. - Users love the **easy customizability** of Agentforce 360 Platform, making it adaptable for various educational needs. - Users appreciate the **extensive customization options** of Agentforce 360, enabling tailored solutions for diverse business needs. **Cons:** - Users find the **learning curve steep** due to the overwhelming number of features and intricate UI elements. - Users find the **complexity** of the Agentforce 360 Platform challenging, especially for small-scale industries and customizations. - The Salesforce platform has a **high cost of ownership** and complex setup, leading to ongoing expenses and challenges. - Users find the **difficult learning curve** of Agentforce 360 Platform challenging, requiring significant time to navigate effectively. - Users feel the **missing features** in Agentforce 360 hinder usability, requiring extensive training to navigate effectively. #### What Are Recent G2 Reviews of Agentforce 360 Platform (formerly Salesforce Platform)? **"[Agentforce 360 Platform: Integrated ecosystem that drives automation and productivity](https://www.g2.com/survey_responses/agentforce-360-platform-formerly-salesforce-platform-review-12662745)"** **Rating:** 5.0/5.0 stars *— Eder S.* [Read full review](https://www.g2.com/survey_responses/agentforce-360-platform-formerly-salesforce-platform-review-12662745) --- **"[Salesforce Handles Complex Workflows Well But Maintenance Gets Heavy](https://www.g2.com/survey_responses/agentforce-360-platform-formerly-salesforce-platform-review-12804488)"** **Rating:** 4.0/5.0 stars *— Kaleem A.* [Read full review](https://www.g2.com/survey_responses/agentforce-360-platform-formerly-salesforce-platform-review-12804488) --- #### What Are G2 Users Discussing About Agentforce 360 Platform (formerly Salesforce Platform)? - [What are the essential Salesforce Platform features a beginner should learn to improve customer relationship management?](https://www.g2.com/discussions/what-are-the-essential-salesforce-platform-features-a-beginner-should-learn-to-improve-customer-relationship-management) - 5 comments, 2 upvotes - [What is Salesforce Platform used for?](https://www.g2.com/discussions/what-is-salesforce-platform-used-for) - 2 comments - [What is Salesforce Mobile used for?](https://www.g2.com/discussions/what-is-salesforce-mobile-used-for) - 1 comment, 1 upvote - [What all functionalities can be used via Salesforce?](https://www.g2.com/discussions/what-all-functionalities-can-be-used-via-salesforce) - 2 comments, 1 upvote - [How do I add an account to Salesforce Authenticator?](https://www.g2.com/discussions/salesforce-authenticator-how-do-i-add-an-account-to-salesforce-authenticator) - 2 comments ### 11. [ARCON | Privileged Access Management (PAM)](https://www.g2.com/products/arcon-privileged-access-management-pam/reviews) ARCON | Privileged Access Management (PAM) is a comprehensive solution designed to secure, manage, and monitor privileged accounts within an organization's IT infrastructure. By implementing ARCON | PAM, enterprises can effectively mitigate risks associated with unauthorized access, insider threats, and compliance violations. The solution offers a scalable architecture, making it suitable for diverse industries such as banking, healthcare, and government agencies. Key Features and Functionality: - Discovery & Onboarding: Automatically discover and onboard privileged accounts from platforms like Microsoft Active Directory, AWS, Azure, and GCP. This process helps identify and manage orphaned accounts, ensuring comprehensive oversight of all privileged identities. - Multi-Factor Authentication (MFA): Enhance security by enforcing MFA, integrating seamlessly with tools such as Google Authenticator, Microsoft Authenticator, hardware tokens, facial recognition, and biometric authentication. - Single Sign-On (SSO): Simplify access by enabling secure, one-time authentication to multiple applications, supporting protocols like OAuth2.0, OpenID Connect (OIDC), and SAML. - Access Control: Implement the principle of least privilege by granting access based on specific roles and responsibilities, reducing the risk of unauthorized access and data breaches. - Credential Management: Securely manage and protect credentials, SSH keys, and secrets through vaulting, randomization, and retrieval mechanisms, safeguarding critical systems from unauthorized access. - Session Management: Monitor, record, and, if necessary, terminate privileged sessions in real-time, ensuring authorized operations and maintaining audit trails for compliance purposes. Primary Value and Problem Solved: ARCON | PAM addresses the critical need for robust privileged access security by providing organizations with the tools to manage, monitor, and control privileged accounts effectively. By implementing this solution, enterprises can: - Enhance Security: Protect sensitive systems and data from unauthorized access and potential breaches. - Ensure Compliance: Meet regulatory requirements such as PCI-DSS, HIPAA, and GDPR by enforcing stringent access controls and maintaining comprehensive audit trails. - Improve Operational Efficiency: Streamline access management processes, reduce administrative overhead, and facilitate secure remote access, thereby enhancing overall IT efficiency. Trusted by over 1,200 global organizations, ARCON | PAM is recognized for its swift integrations, lower total cost of ownership, and world-class IT support, making it a preferred choice for enterprises seeking to fortify their privileged access management framework. **Average Rating:** 4.4/5.0 **Total Reviews:** 27 **How Do G2 Users Rate ARCON | Privileged Access Management (PAM)?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.3/10) - **Reporting:** 7.1/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.3/10 (Category avg: 8.8/10) - **Audit log:** 7.4/10 (Category avg: 8.7/10) **Who Is the Company Behind ARCON | Privileged Access Management (PAM)?** - **Seller:** [Arcon](https://www.g2.com/sellers/arcon) - **Year Founded:** 2006 - **HQ Location:** Mumbai, Maharashtra - **Twitter:** @ARCONRiskCtrl (1,098 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2403098/ (881 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Consultant - **Top Industries:** Information Technology and Services, Insurance - **Company Size:** 56% Mid-Market, 41% Enterprise #### What Are ARCON | Privileged Access Management (PAM)'s Pros and Cons? **Pros:** - Accessibility (1 reviews) - Centralized Management (1 reviews) - Flexibility (1 reviews) - Password Management (1 reviews) - Secure Access (1 reviews) **Cons:** - Documentation (1 reviews) - Integration Difficulty (1 reviews) - Limited OS Compatibility (1 reviews) - Poor Documentation (1 reviews) - Steep Learning Curve (1 reviews) ### What Do G2 Reviewers Say About ARCON | Privileged Access Management (PAM)? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automatic discovery of privileged accounts** by Arcon PAM, enhancing security and centralized control effectively. - Users benefit from **centralized management** with Arcon PAM, effectively controlling privileged accounts and enhancing security across platforms. - Users value the **flexibility** of Arcon PAM in managing privileged accounts across various cloud platforms securely. - Users value the **automated password management** features of ARCON PAM, enhancing security and reducing risks effectively. - Users value the **automated discovery and centralized control** of privileged accounts, enhancing security and reducing risks significantly. **Cons:** - Users find the **documentation lacking** , making it challenging for newcomers to effectively use Arcon PAM. - Users find **integration difficult** with Arcon PAM due to its complexity and limited documentation, hindering operational flexibility. - Users face challenges due to **limited OS compatibility** , impacting integration and flexibility with other tools and services. - Users struggle with **poor documentation** , leading to a steep learning curve for new admins and limited support. - Users find the **steep learning curve** of Arcon PAM challenging, especially due to limited documentation and support. #### What Are Recent G2 Reviews of ARCON | Privileged Access Management (PAM)? **"[Stronger Visibility and Integrity over access providing prevention from Insider Threats](https://www.g2.com/survey_responses/arcon-privileged-access-management-pam-review-12722909)"** **Rating:** 4.5/5.0 stars *— Chirag A.* [Read full review](https://www.g2.com/survey_responses/arcon-privileged-access-management-pam-review-12722909) --- **"[ARCOn Delivers Strong Security Management and Solid Authentication](https://www.g2.com/survey_responses/arcon-privileged-access-management-pam-review-12371738)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer & Network Security* [Read full review](https://www.g2.com/survey_responses/arcon-privileged-access-management-pam-review-12371738) --- #### What Are G2 Users Discussing About ARCON | Privileged Access Management (PAM)? - [What PAM can do?](https://www.g2.com/discussions/what-pam-can-do) - [What is PAM functionality?](https://www.g2.com/discussions/arcon-privileged-access-management-pam-what-is-pam-functionality) - [What is Arcon PAM?](https://www.g2.com/discussions/what-is-arcon-pam) - [What is privileged access management PAM?](https://www.g2.com/discussions/what-is-privileged-access-management-pam) ### 12. [BeyondTrust Privileged Remote Access](https://www.g2.com/products/beyondtrust-privileged-remote-access/reviews) Privileged Remote Access (PRA) eliminates the risks inherent in remote access solutions dependent on VPNs and RDP. PRA delivers seamless, just-in-time access through encrypted tunnels to IT and OT systems. Each connection is brokered by the BeyondTrust platform, ensuring a zero-trust approach that grants the least amount of privilege necessary. By providing least-privileged access on demand, you can streamline operations, while reducing your attack surface and administrative overhead. Get a Free Trial: https://www.beyondtrust.com/privileged-remote-access-trial Watch a Demo: https://www.beyondtrust.com/demos Learn more about BeyondTrust Privileged Remote Access: https://www.beyondtrust.com/products/privileged-remote-access **Average Rating:** 4.5/5.0 **Total Reviews:** 58 **How Do G2 Users Rate BeyondTrust Privileged Remote Access?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.3/10) - **Reporting:** 9.0/10 (Category avg: 8.8/10) - **Approval Workflows:** 9.0/10 (Category avg: 8.8/10) - **Audit log:** 9.0/10 (Category avg: 8.7/10) **Who Is the Company Behind BeyondTrust Privileged Remote Access?** - **Seller:** [BeyondTrust](https://www.g2.com/sellers/beyondtrust) - **Company Website:** https://www.beyondtrust.com - **Year Founded:** 1985 - **HQ Location:** Johns Creek, GA - **Twitter:** @BeyondTrust (14,335 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/294396/ (1,707 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 54% Mid-Market, 39% Enterprise #### What Are BeyondTrust Privileged Remote Access's Pros and Cons? **Pros:** - Secure Access (8 reviews) - Security (8 reviews) - Remote Access (7 reviews) - Access Control (5 reviews) - Accessibility (5 reviews) **Cons:** - Access Control (2 reviews) - Lack of Features (2 reviews) - Poor Navigation (2 reviews) - Poor Reporting (2 reviews) - Steep Learning Curve (2 reviews) ### What Do G2 Reviewers Say About BeyondTrust Privileged Remote Access? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **secure access** provided by BeyondTrust PRA, enhancing control while maintaining efficiency in remote sessions. - Users appreciate the **organized and secure access** provided by BeyondTrust, enhancing visibility and control in remote sessions. - Users appreciate the **easy remote access** via various protocols, enhancing support without compromising password security. - Users find BeyondTrust's **access control system** effective and secure for managing remote privileged access effortlessly. - Users appreciate the **easy access management** of BeyondTrust, enhancing security and organization for remote privileged access. **Cons:** - Users find the **approval process cumbersome** , especially for vendors needing urgent access, complicating timely approvals. - Users report a **lack of features** in BeyondTrust Privileged Remote Access, particularly with Linux Jumpoints and web-based SSH. - Users find the navigation in BeyondTrust Privileged Remote Access to be **challenging and not intuitive** , leading to frustration. - Users note **poor reporting** features, finding customization and export options lacking in BeyondTrust Privileged Remote Access. - Users face a **steep learning curve** with BeyondTrust Privileged Remote Access due to its complex interface and configurations. #### What Are Recent G2 Reviews of BeyondTrust Privileged Remote Access? **"[Privileged Remote Access Boosted Our Partner Access Control and Security](https://www.g2.com/survey_responses/beyondtrust-privileged-remote-access-review-12805384)"** **Rating:** 4.5/5.0 stars *— Gabriel A.* [Read full review](https://www.g2.com/survey_responses/beyondtrust-privileged-remote-access-review-12805384) --- **"[Simple but secure and auditable Remote Access](https://www.g2.com/survey_responses/beyondtrust-privileged-remote-access-review-11846471)"** **Rating:** 5.0/5.0 stars *— andreos fernando a.* [Read full review](https://www.g2.com/survey_responses/beyondtrust-privileged-remote-access-review-11846471) --- #### What Are G2 Users Discussing About BeyondTrust Privileged Remote Access? - [What is privileged remote access?](https://www.g2.com/discussions/what-is-privileged-remote-access) - [What is BeyondTrust privileged identity?](https://www.g2.com/discussions/what-is-beyondtrust-privileged-identity) - [What is BeyondTrust privilege management?](https://www.g2.com/discussions/what-is-beyondtrust-privilege-management) - [What are the features of remote access?](https://www.g2.com/discussions/what-are-the-features-of-remote-access) ### 13. [Ping Identity](https://www.g2.com/products/ping-identity/reviews) Ping Identity is a type of identity management solution designed to help organizations implement Zero Trust security frameworks while enhancing user experiences across various platforms. With a focus on intelligent identity solutions, Ping Identity empowers enterprises to securely manage access to cloud, mobile, Software as a Service (SaaS), and on-premises applications, facilitating a seamless integration of identity management into their digital business strategies. The target audience for Ping Identity primarily includes large enterprises and organizations that require robust security measures and streamlined access management for their workforce, customers, and partners. This solution is particularly beneficial for businesses operating in hybrid environments, where applications and data are spread across multiple platforms and locations. By adopting Ping Identity, organizations can ensure that their security protocols are not only effective but also user-friendly, thereby improving overall productivity and satisfaction. Key features of the PingOne Cloud Platform include single sign-on (SSO), multi-factor authentication (MFA), and adaptive authentication, which collectively enhance security while simplifying the user experience. The platform's SSO capability allows users to access multiple applications with a single set of credentials, reducing password fatigue and improving user compliance. MFA adds an extra layer of security by requiring additional verification steps, which is crucial in today’s threat landscape. Adaptive authentication further strengthens security by assessing user behavior and context, enabling organizations to respond dynamically to potential risks. Ping Identity stands out in the identity management category through its commitment to open standards and strategic partnerships with industry leaders such as Microsoft and Amazon. This approach not only enhances interoperability with existing systems but also ensures that organizations can leverage the latest technologies and innovations in identity management. By providing flexible solutions tailored to meet the unique needs of each enterprise, Ping Identity accelerates digital transformation initiatives, enhances customer engagement, and fortifies security measures, making it a valuable asset for any organization looking to navigate the complexities of modern identity management. **Average Rating:** 4.4/5.0 **Total Reviews:** 116 **How Do G2 Users Rate Ping Identity?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.3/10) - **Reporting:** 8.9/10 (Category avg: 8.8/10) - **Approval Workflows:** 9.2/10 (Category avg: 8.8/10) - **Audit log:** 8.3/10 (Category avg: 8.7/10) **Who Is the Company Behind Ping Identity?** - **Seller:** [Ping Identity](https://www.g2.com/sellers/ping-identity) - **Company Website:** https://www.PingIdentity.com - **Year Founded:** 2002 - **HQ Location:** Denver, CO - **Twitter:** @pingidentity (42,053 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/21870/ (2,378 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 70% Enterprise, 23% Mid-Market #### What Are Ping Identity's Pros and Cons? **Pros:** - Customer Management (2 reviews) - Ease of Use (2 reviews) - Adaptability (1 reviews) - Administration Management (1 reviews) - Customer Support (1 reviews) **Cons:** - Limited Features (2 reviews) - Authentication Issues (1 reviews) - Complex Administration (1 reviews) - Complex Setup (1 reviews) - Confusing Interface (1 reviews) ### What Do G2 Reviewers Say About Ping Identity? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive customer management** of Ping Identity, appreciating their adaptability and collaborative approach. - Users praise the **ease of use** of Ping Identity, appreciating its straightforward app configuration and management capabilities. - Users value the **flexibility in app configuration and management** provided by Ping Identity, enhancing their overall experience. - Users appreciate the **ease of app configuration and management** with Ping Identity, enhancing their overall experience. - Users praise the **responsive customer support** at Ping Identity, appreciating their willingness to listen and collaborate effectively. **Cons:** - Users note the **limited features** of Ping Identity, particularly regarding adaptive authentication and OIDC connections. - Users find **authentication issues** in Ping Identity due to complexity and a lag in adaptive authentication improvements. - Users find the **complex administration** of Ping Identity challenging, particularly with its flexible yet confusing setup and maintenance. - Users find the **complex setup** of Ping Identity challenging, leading to confusion in maintenance and implementation. - Users find the **setup and maintenance confusing** for Ping Identity's OAuth/OIDC implementation, despite its flexibility. #### What Are Recent G2 Reviews of Ping Identity? **"[Comprehensive, Stable Authentication Suite That’s Easy to Use](https://www.g2.com/survey_responses/ping-identity-review-12827456)"** **Rating:** 4.5/5.0 stars *— Naveen Kumar S.* [Read full review](https://www.g2.com/survey_responses/ping-identity-review-12827456) --- **"[Scalable and Reliable Identity Management at Massive Scale](https://www.g2.com/survey_responses/ping-identity-review-12643118)"** **Rating:** 5.0/5.0 stars *— Peter B.* [Read full review](https://www.g2.com/survey_responses/ping-identity-review-12643118) --- #### What Are G2 Users Discussing About Ping Identity? - [How has Ping Identity supported your identity and access management, and what challenges have you faced?](https://www.g2.com/discussions/how-has-ping-identity-supported-your-identity-and-access-management-and-what-challenges-have-you-faced) - [What is Ping Identity used for?](https://www.g2.com/discussions/what-is-ping-identity-used-for) ### 14. [CyberArk Privileged Access Manager](https://www.g2.com/products/cyberark-privileged-access-manager/reviews) CyberArk offers Identity Securitycentered on privileged access management. CyberArk provides a security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle, and their solutions are used to secure all identities and critical assets. CyberArk PAM solutions protect sensitive access across on-premises, cloud, and hybrid infrastructures. Designed from the ground up for security, PAM solutions help organizations by measurably reducing cyber-risk. This is accomplished by managing privileged account credentials and access rights, proactively isolating and monitoring privileged account activity, and quickly responding to threats. CyberArk PAM solutions can work with CyberArk Identity Single Sign-On and Multifactor Authentication tools, to securely access to on-premises, cloud, mobile and legacy apps. CyberArk PAM also works with third party MFA and SSO solutions as well. Customers have 350+ OOTB software integrations available in the CyberArk Marketplace, with over 235 technology vendors, ranging from security technologies, cloud service providers, IoT, OT, and web applications. **Average Rating:** 4.4/5.0 **Total Reviews:** 67 **How Do G2 Users Rate CyberArk Privileged Access Manager?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Reporting:** 8.1/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.8/10 (Category avg: 8.8/10) - **Audit log:** 9.2/10 (Category avg: 8.7/10) **Who Is the Company Behind CyberArk Privileged Access Manager?** - **Seller:** [Palo Alto Networks](https://www.g2.com/sellers/palo-alto-networks) - **Year Founded:** 2005 - **HQ Location:** Santa Clara, CA - **Twitter:** @PaloAltoNtwks (128,951 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/30086/ (22,313 employees on LinkedIn®) - **Ownership:** NYSE: PANW **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Banking - **Company Size:** 87% Enterprise, 34% Mid-Market #### What Are CyberArk Privileged Access Manager's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Security (5 reviews) - Easy Access (3 reviews) - Integrations (3 reviews) - Password Management (3 reviews) **Cons:** - Connectivity Issues (2 reviews) - Difficult Setup (2 reviews) - Integration Difficulty (2 reviews) - Lack of Features (2 reviews) - Limited Reporting (2 reviews) ### What Do G2 Reviewers Say About CyberArk Privileged Access Manager? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of CyberArk Privileged Access Manager, enhancing navigation and streamlining workflows effectively. - Users value the **high security** of CyberArk PAM, appreciating its robust password vaulting and session monitoring features. - Users value the **easy access** of CyberArk Privileged Access Manager for effortlessly managing multiple servers and logins. - Users value CyberArk Privileged Access Manager for its **robust integration capabilities** , greatly enhancing operational workflows and security. - Users commend the **strong password vaulting** and secure management offered by CyberArk, enhancing privileged access controls. **Cons:** - Users experience **connectivity issues** with CyberArk, particularly regarding web app compatibility and reporting limitations. - Users find the **difficult setup** of CyberArk Privileged Access Manager requires significant effort and complicates initial integration. - Users find the **integration difficulty** significant, requiring substantial time and technical expertise for setup. - Users find the **lack of customizable reporting features** limits their ability to generate specific, needed insights in CyberArk. - Users find the **limited reporting capabilities** in CyberArk frustrating, as custom reports cannot be easily generated. #### What Are Recent G2 Reviews of CyberArk Privileged Access Manager? **"[Powerful, Secure CyberArk PAM for Enterprise Privileged Access Control](https://www.g2.com/survey_responses/cyberark-privileged-access-manager-review-12211351)"** **Rating:** 5.0/5.0 stars *— amit s.* [Read full review](https://www.g2.com/survey_responses/cyberark-privileged-access-manager-review-12211351) --- **"[Seamless Password Management with Room for Web password management](https://www.g2.com/survey_responses/cyberark-privileged-access-manager-review-12033587)"** **Rating:** 4.0/5.0 stars *— Deepak N.* [Read full review](https://www.g2.com/survey_responses/cyberark-privileged-access-manager-review-12033587) --- #### What Are G2 Users Discussing About CyberArk Privileged Access Manager? - [What is CyberArk used for?](https://www.g2.com/discussions/what-is-cyberark-used-for) - [What is CyberArk security?](https://www.g2.com/discussions/what-is-cyberark-security) - [What is privileged access control?](https://www.g2.com/discussions/what-is-privileged-access-control) - [What is CyberArk privileged account security?](https://www.g2.com/discussions/what-is-cyberark-privileged-account-security) ### 15. [Akeyless Identity Security Platform](https://www.g2.com/products/akeyless-identity-security-platform/reviews) Akeyless delivers identity security for an era shaped by automation and AI. The cloud-native platform secures machines, AI agents, and human access across hybrid, multi-cloud, and on-prem environments. It provides a practical path to secretless, identity-based access through secrets management, certificate lifecycle management and PKI, PAM, and unified governance. Akeyless is built on a cryptography foundation that combines encryption, key management, and Distributed Fragments Cryptography to keep sensitive material under customer control and protected from post-quantum threats. With integrations for cloud IAM, Kubernetes, CI/CD, and MCP-based AI agent workflows, teams can adopt and scale AI agents securely without expanding risk. Akeyless Jarvis™ delivers AI-powered identity intelligence to surface risky access and strengthen oversight. **Average Rating:** 4.6/5.0 **Total Reviews:** 86 **How Do G2 Users Rate Akeyless Identity Security Platform?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10) - **Reporting:** 8.3/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.5/10 (Category avg: 8.8/10) - **Audit log:** 8.2/10 (Category avg: 8.7/10) **Who Is the Company Behind Akeyless Identity Security Platform?** - **Seller:** [Akeyless](https://www.g2.com/sellers/akeyless) - **Company Website:** https://www.akeyless.io - **Year Founded:** 2018 - **HQ Location:** Ramat Gan, Israel - **Twitter:** @akeylessio (293 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/akeyless/ (107 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Enterprise, 26% Mid-Market #### What Are Akeyless Identity Security Platform's Pros and Cons? **Pros:** - Ease of Use (12 reviews) - Security (10 reviews) - Customer Support (9 reviews) - Easy Integrations (4 reviews) - Implementation Ease (4 reviews) **Cons:** - Poor Documentation (3 reviews) - Poor UI (3 reviews) - Complex Setup (2 reviews) - Complex Usage (2 reviews) - Dependency Issues (2 reviews) ### What Do G2 Reviewers Say About Akeyless Identity Security Platform? *AI-generated summary from verified user reviews* **Pros:** - Users find Akeyless Identity Security Platform to be **easy to use** , appreciating its intuitive configuration and seamless integration. - Users praise Akeyless for its **robust security features** , enhancing the protection of workloads and infrastructure effectively. - Users value the **great customer support** of Akeyless, enhancing their overall experience with the platform. - Users appreciate the **easy integrations** of Akeyless, allowing seamless connection with essential DevOps tools for efficient workflows. - Users appreciate the **ease of implementation** with Akeyless, facilitating seamless integration and quick onboarding with existing systems. **Cons:** - Users find the **poor documentation** limits understanding and utilization of the Akeyless Identity Security Platform. - Users find the **poor UI** of Akeyless Identity Security Platform hampers navigation and complicates their experience. - Users find the **complex setup** challenging, often needing support to interpret logs and resolve issues. - Users find Akeyless requires a significant **complexity investment** in time and effort for proper integration and utilization. - Users find the **documentation lacking** , making it difficult to implement features despite excellent support provided. #### What Are Recent G2 Reviews of Akeyless Identity Security Platform? **"[Effortless Security with Seamless Integration](https://www.g2.com/survey_responses/akeyless-identity-security-platform-review-12543767)"** **Rating:** 4.5/5.0 stars *— Sabari S.* [Read full review](https://www.g2.com/survey_responses/akeyless-identity-security-platform-review-12543767) --- **"[Effortless Setup, Needs Enhanced Features](https://www.g2.com/survey_responses/akeyless-identity-security-platform-review-12547656)"** **Rating:** 4.0/5.0 stars *— Avijit K.* [Read full review](https://www.g2.com/survey_responses/akeyless-identity-security-platform-review-12547656) --- #### What Are G2 Users Discussing About Akeyless Identity Security Platform? - [What is Akeyless Vault Platform used for?](https://www.g2.com/discussions/what-is-akeyless-vault-platform-used-for) ### 16. [PingAccess](https://www.g2.com/products/pingaccess/reviews) PingAccess is an identity-enabled access management solution designed to secure web applications and APIs by enforcing comprehensive security policies on client requests. It integrates seamlessly with identity providers like PingFederate and other OAuth 2.0 and OpenID Connect compliant providers, enabling organizations to implement identity-based access control across their digital assets. Key Features and Functionality: - Centralized Access Control: PingAccess provides a unified platform for managing access policies, ensuring consistent enforcement across all protected resources. - Flexible Deployment Options: It supports various deployment models, including gateway and agent-based architectures, allowing organizations to choose the setup that best fits their infrastructure. - Integration with Identity Providers: PingAccess integrates with identity providers such as PingFederate and other OAuth 2.0 and OIDC compliant providers, facilitating seamless authentication and authorization processes. - Adaptive Authentication: The solution supports adaptive authentication methods, assessing user risk and applying appropriate authentication measures based on contextual factors like device, location, and behavior. - Single Sign-On : PingAccess enables users to access multiple applications with a single set of credentials, enhancing convenience and productivity. Primary Value and Problem Solved: PingAccess addresses the critical need for secure and efficient access management in modern enterprises. By centralizing access control and integrating with existing identity providers, it simplifies the enforcement of security policies, reduces administrative overhead, and enhances the user experience through features like SSO and adaptive authentication. This comprehensive approach helps organizations protect their web applications and APIs from unauthorized access while ensuring compliance with security standards. **Average Rating:** 4.3/5.0 **Total Reviews:** 26 **How Do G2 Users Rate PingAccess?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.3/10) - **Reporting:** 8.6/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.7/10 (Category avg: 8.8/10) - **Audit log:** 8.5/10 (Category avg: 8.7/10) **Who Is the Company Behind PingAccess?** - **Seller:** [Ping Identity](https://www.g2.com/sellers/ping-identity) - **Year Founded:** 2002 - **HQ Location:** Denver, CO - **Twitter:** @pingidentity (42,053 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/21870/ (2,378 employees on LinkedIn®) - **Phone:** 1.303.468.2900 **Who Uses This Product?** - **Top Industries:** Accounting - **Company Size:** 78% Enterprise, 19% Small-Business #### What Are Recent G2 Reviews of PingAccess? **"[Ping Access : A Must buy security tool.](https://www.g2.com/survey_responses/pingaccess-review-8282578)"** **Rating:** 4.5/5.0 stars *— Abhishek S.* [Read full review](https://www.g2.com/survey_responses/pingaccess-review-8282578) --- **"[PingAccess Seamless SSO with Integration cons](https://www.g2.com/survey_responses/pingaccess-review-4853664)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Hardware* [Read full review](https://www.g2.com/survey_responses/pingaccess-review-4853664) --- #### What Are G2 Users Discussing About PingAccess? - [What is PingAccess Gateway?](https://www.g2.com/discussions/what-is-pingaccess-gateway) - [What is PingAccess agent?](https://www.g2.com/discussions/what-is-pingaccess-agent) - [What is PingAccess and PingFederate?](https://www.g2.com/discussions/what-is-pingaccess-and-pingfederate) - [What is PingAccess?](https://www.g2.com/discussions/what-is-pingaccess) - 1 comment, 1 upvote ### 17. [Devolutions Remote Desktop Manager](https://www.g2.com/products/devolutions-remote-desktop-manager/reviews) Devolutions Remote Desktop Manager (RDM) is a remote connection management solution that helps IT professionals centralize, organize, and secure their remote connections, credentials, and access tools from a single platform. It belongs to the remote connection management and remote desktop software category and is built for system administrators, IT teams, managed service providers, and other technical users who manage many systems, protocols, and credentials across distributed environments. Rather than maintaining separate tools for each protocol, users consolidate connections such as RDP, VPN, SSH, VNC, and many third-party technologies into one organized interface. RDM stores the credentials associated with those connections, applies access controls, and can integrate with a shared data source — Devolutions Cloud or Devolutions Server — so that teams work from a common, governed set of connections and secrets. A free edition is available for individual users, while team editions add shared vaults, role-based permissions, and centralized management. Common use cases include launching and managing remote sessions across servers and devices, centralizing credentials so they are not stored in scattered locations, delegating access to colleagues without exposing underlying passwords, and meeting audit and compliance requirements through logging and role-based control. Key features and benefits include: - Centralized management of a wide range of remote connection types and protocols (RDP, VPN, SSH, VNC, and many others) in one interface - Integrated credential and password storage, with the option to connect to a shared Devolutions workspace for team-wide governance - Role-based access control that lets administrators grant connection access without revealing the associated credentials - Active Directory synchronization and automation features that reduce manual connection management - A free edition for independent IT users, with paid team editions for shared, governed environments Organizations adopt Remote Desktop Manager to reduce the operational overhead of managing many systems, to consolidate fragmented connection and credential tools, and to apply consistent security and access policies across their infrastructure. It is commonly used in IT operations, help desks, and managed service environments where technicians need fast, controlled access to a large and varied set of remote endpoints. **Average Rating:** 4.7/5.0 **Total Reviews:** 195 **How Do G2 Users Rate Devolutions Remote Desktop Manager?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.3/10) - **Reporting:** 8.9/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.3/10 (Category avg: 8.8/10) - **Audit log:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Devolutions Remote Desktop Manager?** - **Seller:** [Devolutions](https://www.g2.com/sellers/devolutions) - **Year Founded:** 2010 - **HQ Location:** Lavaltrie, Quebec - **Twitter:** @DevolutionsInc (1,249 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1533251/ (235 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 42% Small-Business, 41% Mid-Market #### What Are Devolutions Remote Desktop Manager's Pros and Cons? **Pros:** - Mobile Compatibility (3 reviews) - Password Management (3 reviews) - Remote Access (3 reviews) - Cross-Platform (2 reviews) - Customer Support (2 reviews) **Cons:** - Delay Issues (1 reviews) - Integration Difficulty (1 reviews) - Learning Curve (1 reviews) - Pricing Issues (1 reviews) - Slow Performance (1 reviews) ### What Do G2 Reviewers Say About Devolutions Remote Desktop Manager? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **mobile compatibility** of Devolutions RDM, enabling access to remote systems anytime, anywhere. - Users value the **seamless credential management** features of RDM, enhancing security and accessibility across remote systems. - Users commend the **remote access capabilities** of Devolutions Remote Desktop Manager, enabling seamless and secure connections anytime, anywhere. - Users value the **cross-platform support** of RDM, facilitating access across various devices and operating systems. - Users praise the **exceptional customer support** of Devolutions Remote Desktop Manager, enhancing their overall experience and satisfaction. **Cons:** - Users experience **slow loading times** when starting Devolutions Remote Desktop Manager, which can be frustrating initially. - Users find the **integration difficulty** challenging due to a steep learning curve and lack of guidance. - Users find the **learning curve steep** due to complex functions and insufficient inline help, requiring time to adapt. - Users suggest that the **pricing issues** could be improved by offering a more flexible solution for licenses. - Users find the **slow performance** of Devolutions Remote Desktop Manager frustrating during initial loading times. #### What Are Recent G2 Reviews of Devolutions Remote Desktop Manager? **"[Centralized Access, Effortless Server Management](https://www.g2.com/survey_responses/devolutions-remote-desktop-manager-review-12620995)"** **Rating:** 5.0/5.0 stars *— Brad M.* [Read full review](https://www.g2.com/survey_responses/devolutions-remote-desktop-manager-review-12620995) --- **"[Must have tool](https://www.g2.com/survey_responses/devolutions-remote-desktop-manager-review-9354274)"** **Rating:** 5.0/5.0 stars *— Francois F.* [Read full review](https://www.g2.com/survey_responses/devolutions-remote-desktop-manager-review-9354274) --- #### What Are G2 Users Discussing About Devolutions Remote Desktop Manager? - [What is Devolutions Remote Desktop Manager used for?](https://www.g2.com/discussions/what-is-devolutions-remote-desktop-manager-used-for) - [How do I manage multiple remote desktop connections?](https://www.g2.com/discussions/how-do-i-manage-multiple-remote-desktop-connections) - [Is Remote Desktop Manager free?](https://www.g2.com/discussions/is-remote-desktop-manager-free) - 1 comment - [What is devolutions Remote Desktop Manager?](https://www.g2.com/discussions/what-is-devolutions-remote-desktop-manager) - 3 comments - [Is devolutions Remote Desktop Manager safe?](https://www.g2.com/discussions/is-devolutions-remote-desktop-manager-safe) ### 18. [BetterCloud](https://www.g2.com/products/bettercloud/reviews) BetterCloud is a comprehensive SaaS management platform designed to assist IT teams in effectively managing and optimizing their software-as-a-service (SaaS) applications. This solution focuses on automating essential processes such as onboarding, offboarding, mid-lifecycle changes, give you greater control and insight into your SaaS apps, thousands of forward-thinking organizations rely on BetterCloud to transform employee experience, optimize software spend, and strengthen overall security. By leveraging BetterCloud, organizations can significantly reduce the manual workload associated with SaaS management, achieving up to a 78% reduction in operational tasks. Targeted primarily at IT departments and SaaS operations teams, BetterCloud addresses the challenges faced by organizations that utilize multiple SaaS applications. As businesses increasingly adopt cloud-based solutions, the complexity of managing user access, security policies, and application lifecycles grows. BetterCloud provides a centralized platform that streamlines these processes, ensuring that IT teams can maintain control and compliance while enhancing overall operational efficiency. Key features of BetterCloud include automated user lifecycle management, which simplifies the onboarding and offboarding of employees, ensuring that access rights are promptly granted or revoked as needed. Additionally, the platform offers robust security policy management, allowing organizations to enforce compliance and protect sensitive data across their SaaS ecosystem. BetterCloud also supports mid-lifecycle changes, enabling IT teams to adapt user access as roles and responsibilities evolve within the organization. The benefits of using BetterCloud extend beyond mere automation. By reducing the time spent on repetitive tasks, IT teams can focus on strategic initiatives that drive business growth and innovation. Furthermore, the platform's ability to provide insights into application usage and security posture empowers organizations to make informed decisions about their SaaS investments. With a strong reputation in the industry, backed by over a decade of experience and recognition from leading analyst firms, BetterCloud stands out as a trusted partner for organizations looking to optimize their SaaS operations. In summary, BetterCloud is not just a tool for managing SaaS applications; it is a strategic solution that transforms the way organizations handle their cloud-based software. By automating critical processes and providing valuable insights, BetterCloud enables IT teams to enhance productivity, improve security, and ultimately drive better business outcomes in a rapidly evolving digital landscape. **Average Rating:** 4.4/5.0 **Total Reviews:** 480 **How Do G2 Users Rate BetterCloud?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.3/10) - **Reporting:** 9.4/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.9/10 (Category avg: 8.8/10) - **Audit log:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind BetterCloud?** - **Seller:** [CORESTACK](https://www.g2.com/sellers/corestack) - **Company Website:** https://www.corestack.io/ - **Year Founded:** 2016 - **HQ Location:** Bellevue, WA - **Twitter:** @corestack (1,021 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/corestack (213 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** IT Manager, Systems Administrator - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 60% Mid-Market, 28% Enterprise #### What Are BetterCloud's Pros and Cons? **Pros:** - Automation (43 reviews) - Ease of Use (41 reviews) - Onboarding (27 reviews) - Features (24 reviews) - Time-saving (24 reviews) **Cons:** - Limited Features (27 reviews) - Integration Issues (18 reviews) - Missing Features (17 reviews) - Access Limitations (13 reviews) - Lacking Features (13 reviews) ### What Do G2 Reviewers Say About BetterCloud? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation capabilities** of BetterCloud, streamlining onboarding and offboarding tasks efficiently. - Users find BetterCloud to be **intuitive and easy to use** , streamlining processes and enhancing productivity significantly. - Users find **onboarding and offboarding seamless** with BetterCloud, significantly streamlining user management tasks and saving time. - Users highly value the **intuitive interface and automation** features of BetterCloud, enhancing workflow efficiency and task management. - Users highlight the **time-saving automation** of onboarding and offboarding tasks, simplifying management and enhancing efficiency. **Cons:** - Users find the **limited features** of BetterCloud restrict functionality and usability across various integrations and reports. - Users face **integration issues** with BetterCloud, particularly with limitations and inconsistencies across different applications and services. - Users find the **missing features** of BetterCloud restrictive, wishing for enhanced integrations and API functionality. - Users find **access limitations** frustrating, wishing for more flexible settings and broader API functionality. - Users express frustration over **lacking features** in BetterCloud, particularly for custom alerts and sorting options. #### What Are Recent G2 Reviews of BetterCloud? **"[Effortless Automation and SaaS Management](https://www.g2.com/survey_responses/bettercloud-review-4432399)"** **Rating:** 4.5/5.0 stars *— Brian B.* [Read full review](https://www.g2.com/survey_responses/bettercloud-review-4432399) --- **"[Powerful, Customizable Automation with Extensive Integrations and Training](https://www.g2.com/survey_responses/bettercloud-review-12821339)"** **Rating:** 5.0/5.0 stars *— Alicia B.* [Read full review](https://www.g2.com/survey_responses/bettercloud-review-12821339) --- #### What Are G2 Users Discussing About BetterCloud? - [What is BetterCloud used for?](https://www.g2.com/discussions/what-is-bettercloud-used-for) - 1 comment - [What is G2 Track used for?](https://www.g2.com/discussions/what-is-g2-track-used-for) ### 19. [SecureLink Enterprise Access](https://www.g2.com/products/securelink-enterprise-access/reviews) Trying to authenticate, provision, and audit a rotating population of support technicians is a challenge that often results in shared logins, security vulnerabilities, and a lack of vendor accountability. SecureLink Enterprise Access allows you to manage and control the critical access your third parties need to systems, servers, and databases via a single solution, without having to sacrifice efficiency or security. **Average Rating:** 4.3/5.0 **Total Reviews:** 54 **How Do G2 Users Rate SecureLink Enterprise Access?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.3/10) - **Reporting:** 9.3/10 (Category avg: 8.8/10) - **Approval Workflows:** 9.0/10 (Category avg: 8.8/10) - **Audit log:** 9.5/10 (Category avg: 8.7/10) **Who Is the Company Behind SecureLink Enterprise Access?** - **Seller:** [SecureLink](https://www.g2.com/sellers/securelink) - **Year Founded:** 2003 - **HQ Location:** Austin, TX - **Twitter:** @securelink (42 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/101420/ (128 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 56% Enterprise, 43% Mid-Market #### What Are Recent G2 Reviews of SecureLink Enterprise Access? **"[Great tool for companies with many vendors](https://www.g2.com/survey_responses/securelink-enterprise-access-review-4631276)"** **Rating:** 4.5/5.0 stars *— Verified User in Utilities* [Read full review](https://www.g2.com/survey_responses/securelink-enterprise-access-review-4631276) --- **"[Great product to Allow vendor access](https://www.g2.com/survey_responses/securelink-enterprise-access-review-7084038)"** **Rating:** 4.5/5.0 stars *— Donnie S.* [Read full review](https://www.g2.com/survey_responses/securelink-enterprise-access-review-7084038) --- #### What Are G2 Users Discussing About SecureLink Enterprise Access? - [What is SecureLink Enterprise Access used for?](https://www.g2.com/discussions/what-is-securelink-enterprise-access-used-for) ### 20. [Teleport](https://www.g2.com/products/teleport/reviews) Teleport is the Infrastructure Identity Company, modernizing identity, access, and policy for infrastructure, improving engineering velocity and infrastructure resiliency against human factors and compromise. The Teleport Infrastructure Identity Platform implements trusted computing at scale, with unified cryptographic identities for humans, machines and workloads, endpoints, infrastructure assets, and AI agents. Our identity-everywhere approach vertically integrates access management, zero trust networking, identity governance, and identity security into a single platform, eliminating overhead and operational silos. Headquartered in Oakland, CA, Teleport operates globally, with industry-leading customers such as Nasdaq, Moody’s, Adobe, and Elastic. **Average Rating:** 4.4/5.0 **Total Reviews:** 109 **How Do G2 Users Rate Teleport?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.3/10) - **Reporting:** 8.3/10 (Category avg: 8.8/10) - **Approval Workflows:** 8.2/10 (Category avg: 8.8/10) - **Audit log:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Teleport?** - **Seller:** [Teleport](https://www.g2.com/sellers/teleport) - **Year Founded:** 2015 - **HQ Location:** Oakland, California - **Twitter:** @goteleport (3,841 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/go-teleport/ (298 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 43% Mid-Market, 38% Small-Business #### What Are Teleport's Pros and Cons? **Pros:** - Ease of Use (47 reviews) - Security (37 reviews) - Access Control (29 reviews) - Reliability (22 reviews) - Time-saving (20 reviews) **Cons:** - Poor Documentation (17 reviews) - Documentation (15 reviews) - Missing Features (13 reviews) - Difficult Setup (12 reviews) - Complex Administration (10 reviews) ### What Do G2 Reviewers Say About Teleport? *AI-generated summary from verified user reviews* **Pros:** - Users find Teleport's **ease of use** remarkable, with simple setup and seamless management of multiple systems. - Users appreciate the **excellent security features** of Teleport, ensuring secure access to remote servers and resources. - Users enjoy the **seamless user access management** in Teleport, streamlining permissions and enhancing security effortlessly. - Users appreciate the **reliability** of Teleport, ensuring secure access to various resources and effective monitoring. - Users appreciate the **time-saving functionality** of Teleport, making access management and setup effortless and efficient. **Cons:** - Users find **poor documentation** a challenge, making it harder to utilize Teleport's advanced security features effectively. - Users find the **documentation challenging** to navigate, but the community support helps mitigate the issue. - Users find a **lack of essential features** in Teleport, which negatively impacts user experience and ease of use. - Users find the **difficult setup** of Teleport challenging, often requiring technical expertise and extensive configuration. - Users report a **complex administration** process for Teleport, particularly during initial setup and integration with existing systems. #### What Are Recent G2 Reviews of Teleport? **"[Top-Notch Security and Effortless Onboarding with Teleport](https://www.g2.com/survey_responses/teleport-review-12638998)"** **Rating:** 5.0/5.0 stars *— Zois P.* [Read full review](https://www.g2.com/survey_responses/teleport-review-12638998) --- **"[Unified Secure Access and Auditing in a single Consistent Workflow](https://www.g2.com/survey_responses/teleport-review-7875461)"** **Rating:** 5.0/5.0 stars *— Verified User in Financial Services* [Read full review](https://www.g2.com/survey_responses/teleport-review-7875461) --- #### What Are G2 Users Discussing About Teleport? - [What is Teleport used for?](https://www.g2.com/discussions/what-is-teleport-used-for) - 1 comment, 1 upvote ## What Is Privileged Access Management (PAM) Software? [Identity Management Software](https://www.g2.com/categories/identity-management) ## What Software Categories Are Similar to Privileged Access Management (PAM) Software? - [User Provisioning and Governance Tools](https://www.g2.com/categories/user-provisioning-and-governance-tools) - [Identity and Access Management (IAM) Software](https://www.g2.com/categories/identity-and-access-management-iam) - [Multi-Factor Authentication (MFA) Software](https://www.g2.com/categories/multi-factor-authentication-mfa) --- ## How Do You Choose the Right Privileged Access Management (PAM) Software? ### What You Should Know About Privileged Access Management Software ### What is Privileged Access Management Software? When managing user accounts, companies should set a clear divide between customer-generated accounts and internal ones. The benefit of doing this is twofold. First, customer accounts and internal users have vastly different needs and requirements for your business. Second, compartmentalization helps prevent cross-contamination. More simply, if something goes wrong in your customer account management system, it won’t affect your internal account management system or vice versa. Thankfully, different management systems exist specifically to focus on customer account management and internal accounts. While [customer identity and access management (CIAM) software](http://g2.com/categories/customer-identity-and-access-management) is built for handling your business’ customer-facing accounts and account security, privileged access management (PAM) software focuses on managing and securing your business’ own internal user accounts. PAM solutions also differ in a drastic way from CIAM solutions by dealing with access to critical systems (e.g., databases, servers, domains, and networks) as well as handling IT admin accounts. Key Benefits of Privileged Access Management Software - Manage employee access privileges to key business systems - Centralize storage of employee information - Monitor employee behavior, web-based threats, and unapproved internal actors - Customize access privileges for users - Monitor employee account behavior ### Why Use Privileged Access Management Software? There are many security benefits to PAM solutions. Older methods of key sharing and word-of-mouth communication are not sufficient in protecting information and business-critical systems. These tools will help security professionals and administrative personnel better track who in their organization has access to what and may document their actions or behaviors within privileged systems or applications. **Security —** Privileged access management tools centralize the storage credentials and administration of access. Without IAM tools, this data can be more vulnerable to threats if it is not properly safeguarded. IAM tools are fortified with authentication features to limit viewing to only those administrators with granted access. These tools will also provide alerts for potential threats or users who have accessed sensitive data without permission. **Administration —** Administrators can create databases, document user account histories, and view approved privileges, all of which helps to simplify the onboarding process. Administrators can quickly create new accounts and approve applications for new users to access. Some products even offer templates to have ready when adding employees to specific roles. The same goes for those no longer employed; administrators can quickly restrict their privileges or delete their account. **Cloud application management —** Many cloud applications have the ability to connect dozens of applications, user credentials, and access privileges. Large, enterprise-sized companies will benefit greatly from having a cloud-based database that securely contains this sensitive data. Many products come with prebuilt integrations for hundreds of applications, while others may require customization or simply offer a limited variety of applications. ### Who Uses Privileged Access Management Software? **Administrative professionals —** Administrators—typically security administrators—will most often be the ones using privileged access management solutions. Other system admins may find use in PAM solutions as well, since certain roles may need more or less access to different business systems, pending their role. **Service providers —** Third-party service providers will often manage cloud services directly and may need to integrate with other business systems or networks. Privileged access management tools allow for role-based access control to limit what information and systems can be accessed by third-party services providers or other external entities requiring access to sensitive information or business-critical systems. **Human resources —** HR professionals may use privileged access management solutions to delegate access to internal employees or new hires during the onboarding process. Many PAM tools integrate with directory services and identity servers and other identity management solutions to integrate identity information and simplify privileged account management. These accounts may be set up for access to applications, cloud services, databases, or any other IT system requiring privileged access. **Internal employees —** These are the end users accessing applications and networks by the allowance of administrative or security staff. These individuals may only interact with the PAM solution in that they use the credentials to access information. But some tools may provide a dashboard or access portal with information about what applications, networks, services, and databases they have been approved to access. ### Privileged Access Management Software Features These are a few common features of privileged access management software. **Local access —** Local access functionality facilitates administrative access to on-premises systems, legacy applications, web-based applications, network resources, and servers. **Multi-factor authentication (MFA) —** MFA or 2FA functionality adds a supplementary level of security for systems by requiring SMS codes, security questions, or other verification methods before granting access. **Bulk changes —** Bulk change functionality can simplify the administration, federation, and identity governance of individuals in large amounts through batch update capabilities. **Self-service access requests —** Self-service features allow users to request access to applications, networks, or databases, automatically provisioning individuals if they meet policy requirements. **Partner access —** Local access functionality facilitates administrative access to users who are not company employees but are either within the company’s local area network or outside the network. **BYOD support —** Bring-your-own-device (BYOD) features enable users to use their own device(s) to access company applications. **Bidirectional profile synchronization —** Synchronization keeps all profile attributes consistent across applications whether the change is made in the provisioning system or the application. **Policy management —** This feature enables administrators to create access requirements and standards while applying policy controls throughout request and provisioning processes. **Role management —** Role management features help administrators establish roles that provide authentication and access rights for each user in the role. **Approval workflows —** Process and approval workflows allow business stakeholders and administrators to approve or reject requested changes to access via a defined workflow. **Compliance audits —** Auditing features allow for standards and policies to be established while proactively auditing access rights against predefined requirements. **Smart provisioning —** Self-learning or automated provisioning helps to reduce the amount of manual work associated with creating access rights, as well as managing changes and removals for on-premises and cloud-based applications. ### Trends Related to Privileged Access Management Software **Zero trust security —** [Zero trust networking](https://www.g2.com/categories/zero-trust-networking) is a method of network security and identity management which goes against traditional network security processes. Instead of allowing access to users who provide the proper credentials, access is always restricted to anyone accessing the network unless they have been thoroughly verified. This means individuals who work within the network may be prompted for verification multiple times, depending on their location, behaviors, or hardware devices. The network perimeter is outlined while every individual working within it is analyzed on a number of levels. These variables typically include historical behaviors, locations, devices, and privileges. Those documented factors or actions are compared against the current behavior, location, and individual using the network. If risk surpasses a designated threshold, network access is cut off until the individual validates their identity and does not violate permissions or standards set by the administrators. **Compliance —** Privacy regulations and international compliance requirements and standards are becoming more common across every industry. The most well known of which is the European Union’s General Data Protection Regulation (GDPR). Compliance audit functionality is an increasingly standard feature for PAM tools as a result of new regulations. These standards require companies to abide by a number of security standards in order to ensure sensitive information of customers and visitors remains protected from public visibility and access. These regulations have forced businesses to adapt by changing their existing data management, storage, and governance processes. This continued trend has impacted the identity management world as much as any other industry because of the amount of sensitive information stored in identity management systems and the role identity management plays in granting individuals access to sensitive information. ### Potential Issues with Privileged Access Management Software **Security —** Security is always a concern, especially with technologies specialized in protecting sensitive information. Individuals should be sure the administration of PAM software is controlled only by trusted individuals. Integrations with cloud services should be secure, and businesses should read the fine print on service provider contracts to ensure their security standards are sufficient. Without proper security protocols in place, systems may be vulnerable to data breaches, privilege escalation, and dozens of other web-based threats from both internal and external actors. **Compliance requirements —** New compliance requirements are emerging across the globe. As this occurs, it’s important to remain adaptable in planning to secure, store, and deliver sensitive information in compliance with international regulations. Compliance management features will help to audit identity stores and servers to ensure each person is properly documented and their sensitive data is stored securely. Compliance auditing tools are also great add-ons for ad-hoc compliance checks and can be helpful in general to ensure a well-rounded security system is in place. **Device compatibility —** End-user devices pose potential security risks if they are not compatible with identity management tools. They also pose a threat if they are not properly updated, patched, and protected in general. Device compatibility, support for servers, virtual environments and any other system requiring privileged access should be documented and integrated with systems to ensure every device is properly protected.