  # Best Pest Control Software for Small Business

  *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)*

   Products classified in the overall Pest Control category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Pest Control to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2&#39;s buying advisors to find the right solutions within the Small Business Pest Control category.

In addition to qualifying for inclusion in the Pest Control Software category, to qualify for inclusion in the Small Business Pest Control Software category, a product must have at least 10 reviews left by a reviewer from a small business.




  
## How Many Pest Control Software Products Does G2 Track?
**Total Products under this Category:** 46

### Category Stats (May 2026)
- **Average Rating**: 4.31/5 (↓0.01 vs Apr 2026)
- **New Reviews This Quarter**: 1
- **Buyer Segments**: Small-Business 100%
- **Top Trending Product**: GorillaDesk (+0.004)
*Last updated: May 18, 2026*

  
## How Does G2 Rank Pest Control Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,000+ Authentic Reviews
- 46+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
  
---

**Sponsored**

### Pocomos

Pocomos is a pest control and field service management software platform that helps companies manage everything from door-to-door sales to routing, scheduling, invoicing, payments, and customer communication all in one system. Designed for pest control, and used by other recurring service businesses, Pocomos streamlines daily operations, eliminates manual work, and helps teams scale efficiently. The platform connects every part of your business (from initial lead generation to recurring service fulfillment) so your office staff, technicians, and sales reps all work together seamlessly in real time. Pocomos is used by small local operators, multi-branch companies, and large franchise groups that need a flexible, scalable system to manage growth while keeping operations simple and predictable. Key features include: Sales &amp; CRM tools for tracking leads, managing door-to-door sales teams, and sending digital contracts in the field. Scheduling and routing with drag-and-drop functionality, visual route maps, and Google Maps optimization to reduce windshield time. Automated communication via text and email for appointment reminders, service notifications, and payment follow-ups. Technician mobile app for completing jobs, collecting signatures, processing payments, and updating work orders in the field. Reporting and analytics dashboards to track recurring revenue, sales performance, and operational efficiency. Pocomos’s pricing model is based on active recurring customers, meaning you only pay for customers with upcoming services—never for inactive ones. Each plan includes unlimited users and access to all core features, ensuring every team member can use the platform without added cost. By combining flexibility, transparency, and automation, Pocomos helps service companies spend less time managing software and more time growing their business.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=410&amp;secure%5Bdisplayable_resource_id%5D=410&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=410&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=10352&amp;secure%5Bresource_id%5D=410&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpest-control-software%2Fenterprise&amp;secure%5Btoken%5D=84b47a51d20f8ba2cbee224eb10e451f9c7a9482e1f6523f73820a8d8ced2406&amp;secure%5Burl%5D=https%3A%2F%2Fpocomos.com%2F%3Futm_source%3Dg2%26utm_medium%3Dreview_site%26utm_campaign%3Dpaid_g2_oct_2025%26utm_content%3Drs1&amp;secure%5Burl_type%5D=custom_url)

---

  ## What Are the Top-Rated Pest Control Software Products in 2026?
### 1. [FieldRoutes, a ServiceTitan company](https://www.g2.com/products/fieldroutes-a-servicetitan-company/reviews)
  Grow quickly, scale smartly, and serve your customers relentlessly with FieldRoutes™ Cloud-based, mobile solutions for field service operations. FieldRoutes is headquartered in McKinney, TX, and serves over 1,700 field service companies. Whether your business is lawn care, pest control, pool service, or anything in between, FieldRoutes has the tools to simplify your process, make life easier for your team, and help you run a more efficient and profitable operation. Crush your competition, provide top-notch service, and streamline your entire operation with simple, time-saving tools that deliver the goods. Acquire new customers and drive more sales with our integrated marketing services. Track, manage, and nurture prospects with powerful lead progression tools. Modernize your business and shave hours off your day with automation functionality that reduces time spent on the road, makes scheduling a snap, and automates tedious manual processes. Get paid faster and reduce delinquencies with automated follow-ups, an easy-to-use customer portal, and integrated payment solutions. Quickly view your true ROI with real-time numbers and interactive dashboards that help you make data-driven decisions that impact your business. And that’s just the beginning. FieldRoutes has everything you need, and then some, to help transform your business into a lean, mean, profit-generating machine. Our in-house, dedicated U.S. customer support team is available at no charge and ready to answer any question you may have. Our integration team is widely praised by our clients and does everything they can to make your transition to FieldRoutes as quick and painless as possible. We handle everything—from data conversions to training—to get you and your team up and running with no downtime and zero issues. And our pricing—like our software—is simple, straightforward, and above all, fair. Regardless of your immediate needs and long-term objectives, our entire team is here to support your efforts and help you get there. If you’re frustrated with your current solution or are looking for a way to achieve more, consider joining the growing number of field service companies that rely on FieldRoutes every day to provide the solutions needed to achieve the next level of success.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 266
**How Do G2 Users Rate FieldRoutes, a ServiceTitan company?**

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)
- **What is your organization&#39;s estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind FieldRoutes, a ServiceTitan company?**

- **Seller:** [ServiceTitan](https://www.g2.com/sellers/servicetitan)
- **Year Founded:** 2012
- **HQ Location:** Glendale, CA
- **Twitter:** @ServiceTitan (4,741 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3157549/ (3,127 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Owner, Office Manager
  - **Top Industries:** Consumer Services, Environmental Services
  - **Company Size:** 62% Small-Business, 29% Mid-Market


#### What Are FieldRoutes, a ServiceTitan company's Pros and Cons?

**Pros:**

- Automation (1 reviews)
- Ease of Use (1 reviews)
- Easy Implementation (1 reviews)
- Easy Integration (1 reviews)
- Features (1 reviews)

**Cons:**

- Difficult Training (1 reviews)
- Learning Curve (1 reviews)
- Poor Customer Support (1 reviews)
- Poor Support (1 reviews)

### 2. [Jobber](https://www.g2.com/products/jobber/reviews)
  Start Your Free Trial of Jobber - No Credit Card Required Run a more efficient, predictable service business with one system built for growing, multi-crew teams. Keep Work Moving as You Get Busier Jobber connects quoting, scheduling, invoicing, and payments in one place so work moves forward without constant follow-ups or manual coordination. Build efficient days without spending hours managing the calendar, and adjust quickly when plans change. Plus, connect with tools like QuickBooks Online to keep your operations running smoothly. Keep Your Team Aligned in the Field and Office Give your crews clear schedules, job details, and updates they can access anywhere. While they stay focused on the work, your office has real-time visibility into every job without chasing calls, texts, or status updates. Drive Predictable, Profitable Performance Track jobs, revenue, and payments in one place so you always know how your business is performing. Automations keep quotes, invoices, and follow-ups moving, helping you maintain steady cash flow without adding more admin work. Client Testimonial “I spend maybe an hour per week on invoicing and paperwork now. Online payments and invoicing make me look professional.” - Stacey Flanagan, SEF The Lawn Surgeon Discover the Jobber Difference Join 200,000+ service professionals across 50+ industries including landscaping, HVAC, and residential cleaning who run their business with Jobber.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 499
**How Do G2 Users Rate Jobber?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10)
- **Ease of Admin:** 9.1/10 (Category avg: 8.4/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **What is your organization&#39;s estimated ROI on the product (payback period in months)?:** 9.2/10 (Category avg: 10/10)

**Who Is the Company Behind Jobber?**

- **Seller:** [Jobber](https://www.g2.com/sellers/jobber)
- **Company Website:** https://www.getjobber.com
- **Year Founded:** 2011
- **HQ Location:** Edmonton, Canada
- **Twitter:** @GetJobber (7,275 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1617574 (1,323 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Owner, Office Manager
  - **Top Industries:** Construction, Consumer Services
  - **Company Size:** 84% Small-Business, 6% Mid-Market


#### What Are Jobber's Pros and Cons?

**Pros:**

- Ease of Use (144 reviews)
- Scheduling (79 reviews)
- Invoicing (77 reviews)
- Features (68 reviews)
- User-Friendly (65 reviews)

**Cons:**

- Improvement Needed (42 reviews)
- Limited Functionality (40 reviews)
- Limited Features (39 reviews)
- Feature Limitations (34 reviews)
- Job Management (31 reviews)

### 3. [PestPac by WorkWave](https://www.g2.com/products/pestpac-by-workwave/reviews)
  PestPac by WorkWave is a comprehensive pest control software solution designed to assist pest control companies in managing their operations efficiently. This software caters to a wide range of users, from small local businesses to large national enterprises, providing them with the tools necessary to streamline their processes and enhance their service offerings. With PestPac, companies can effectively manage both residential and commercial pest control operations, making it a versatile choice for various business models within the industry. The target audience for PestPac includes pest control operators looking to optimize their business operations and improve customer satisfaction. The software is particularly beneficial for companies seeking to integrate multiple aspects of their business, such as marketing, sales, and customer service, into a single platform. By utilizing PestPac, businesses can enhance their operational efficiency, allowing them to focus on growth and customer engagement rather than getting bogged down by administrative tasks. Key features of PestPac include robust office management tools, mobile field operations capabilities, and integrated payment processing. These features enable users to manage appointments, track service history, and handle customer inquiries seamlessly. The mobile functionality allows technicians in the field to access real-time information, update service records, and communicate with the office, ensuring that everyone is on the same page. This level of integration not only improves internal communication but also enhances the overall customer experience by providing timely and accurate service. Additionally, PestPac offers marketing and sales tools that help companies attract new customers and retain existing ones. By leveraging data analytics, businesses can identify trends, optimize their marketing strategies, and tailor their services to meet customer needs more effectively. This data-driven approach positions pest control companies to outperform their competitors and establish themselves as leaders in their local markets. Overall, PestPac by WorkWave stands out in the pest control software category by offering a scalable and integrated solution that addresses the unique challenges faced by pest control businesses. With its comprehensive features and focus on enhancing operational efficiency and customer satisfaction, PestPac empowers companies to thrive in a competitive landscape.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 126
**How Do G2 Users Rate PestPac by WorkWave?**

- **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.0/10)
- **Ease of Admin:** 7.5/10 (Category avg: 8.4/10)
- **Ease of Use:** 7.8/10 (Category avg: 8.8/10)
- **What is your organization&#39;s estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind PestPac by WorkWave?**

- **Seller:** [WorkWave](https://www.g2.com/sellers/workwave)
- **Company Website:** https://www.workwave.com/
- **Year Founded:** 1984
- **HQ Location:** Holmdel, NJ
- **Twitter:** @WorkWave (1,067 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/213943/ (490 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Office Manager, Customer Service Representative
  - **Top Industries:** Consumer Services, Environmental Services
  - **Company Size:** 60% Small-Business, 37% Mid-Market


#### What Are PestPac by WorkWave's Pros and Cons?

**Pros:**

- Ease of Use (4 reviews)
- User-Friendly (4 reviews)
- Simple Use (2 reviews)
- Client Management (1 reviews)
- Communication (1 reviews)

**Cons:**

- Accounting Issues (2 reviews)
- Improvement Needed (1 reviews)
- Integration Issues (1 reviews)
- Payment Issues (1 reviews)
- Poor Customer Support (1 reviews)

### 4. [GorillaDesk](https://www.g2.com/products/gorilladesk/reviews)
  GorillaDesk has helped thousands of business owners just like you grow their business, organize their operations, empower their technicians, and wow their customers with one powerful, easy-to-use tool. Best of all, it doesn’t matter what industry you work in—pest control, lawn care, pool cleaning, or something in between—we have everything you need to build the business you’re dreaming of: an all-in-one software solution and world-class Customer Success team.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 43
**How Do G2 Users Rate GorillaDesk?**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10)
- **Ease of Admin:** 9.7/10 (Category avg: 8.4/10)
- **Ease of Use:** 9.6/10 (Category avg: 8.8/10)
- **What is your organization&#39;s estimated ROI on the product (payback period in months)?:** 3.6/10 (Category avg: 10/10)

**Who Is the Company Behind GorillaDesk?**

- **Seller:** [GorillaDesk](https://www.g2.com/sellers/gorilladesk)
- **Year Founded:** 2012
- **HQ Location:** Boca Raton, FL
- **Twitter:** @gorilladesk (451 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/gorilladesk/ (10 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Consumer Services, Environmental Services
  - **Company Size:** 100% Small-Business


#### What Are GorillaDesk's Pros and Cons?

**Pros:**

- Appointment Management (1 reviews)
- Booking Management (1 reviews)
- Customer Service (1 reviews)
- Customer Support (1 reviews)
- Customization (1 reviews)

**Cons:**

- Complex Setup (1 reviews)
- Delays (1 reviews)
- Learning Curve (1 reviews)
- Poor Communication (1 reviews)
- Poor Customer Support (1 reviews)

### 5. [SalesRabbit](https://www.g2.com/products/salesrabbit/reviews)
  SalesRabbit is the complete outside sales platform designed to help teams operate faster and smarter. We optimize every step of the sales process, from lead generation and area management to rep tracking and digital contracts. Beyond the core software, SalesRabbit offers powerful add-ons like a sales training library, geofenced marketing, and homeowner data. We partner directly with your organization to ensure you get the results you need.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 432
**How Do G2 Users Rate SalesRabbit?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10)
- **Ease of Admin:** 8.4/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **What is your organization&#39;s estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind SalesRabbit?**

- **Seller:** [SalesRabbit](https://www.g2.com/sellers/salesrabbit)
- **Company Website:** https://salesrabbit.com
- **Year Founded:** 2013
- **HQ Location:** Lehi, Utah
- **Twitter:** @sales_rabbit (429 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3223514/ (105 employees on LinkedIn®)

**Who Uses This Product?**
  - **Who Uses This:** Sales Representative, Sales
  - **Top Industries:** Construction, Telecommunications
  - **Company Size:** 49% Small-Business, 39% Mid-Market


#### What Are SalesRabbit's Pros and Cons?

**Pros:**

- Ease of Use (18 reviews)
- Features (12 reviews)
- Intuitive (10 reviews)
- Sales Management (10 reviews)
- Lead Management (9 reviews)

**Cons:**

- Software Bugs (6 reviews)
- Technical Glitches (6 reviews)
- Bug Issues (5 reviews)
- Technical Issues (5 reviews)
- Complexity (4 reviews)

### 6. [Pocomos](https://www.g2.com/products/pocomos/reviews)
  Pocomos is a pest control and field service management software platform that helps companies manage everything from door-to-door sales to routing, scheduling, invoicing, payments, and customer communication all in one system. Designed for pest control, and used by other recurring service businesses, Pocomos streamlines daily operations, eliminates manual work, and helps teams scale efficiently. The platform connects every part of your business (from initial lead generation to recurring service fulfillment) so your office staff, technicians, and sales reps all work together seamlessly in real time. Pocomos is used by small local operators, multi-branch companies, and large franchise groups that need a flexible, scalable system to manage growth while keeping operations simple and predictable. Key features include: Sales &amp; CRM tools for tracking leads, managing door-to-door sales teams, and sending digital contracts in the field. Scheduling and routing with drag-and-drop functionality, visual route maps, and Google Maps optimization to reduce windshield time. Automated communication via text and email for appointment reminders, service notifications, and payment follow-ups. Technician mobile app for completing jobs, collecting signatures, processing payments, and updating work orders in the field. Reporting and analytics dashboards to track recurring revenue, sales performance, and operational efficiency. Pocomos’s pricing model is based on active recurring customers, meaning you only pay for customers with upcoming services—never for inactive ones. Each plan includes unlimited users and access to all core features, ensuring every team member can use the platform without added cost. By combining flexibility, transparency, and automation, Pocomos helps service companies spend less time managing software and more time growing their business.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 10
**How Do G2 Users Rate Pocomos?**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.4/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.8/10)
- **What is your organization&#39;s estimated ROI on the product (payback period in months)?:** 5.3/10 (Category avg: 10/10)

**Who Is the Company Behind Pocomos?**

- **Seller:** [Pocomos](https://www.g2.com/sellers/pocomos)
- **Year Founded:** 2011
- **HQ Location:** Springville, UT
- **Twitter:** @Pocomos (231 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2790432/ (8 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Chemicals
  - **Company Size:** 100% Small-Business


### 7. [ServSuite® by FieldRoutes](https://www.g2.com/products/servsuite-by-fieldroutes/reviews)
  ServSuite® by FieldRoutes is an enterprise software solution designed to help pest control and lawn care businesses achieve unstoppable growth. It’s built to help you run and grow your business, regardless of whether it has one or multiple branches. It is web-based, and multi-browser compatible. You get core functionality such as Billing, Invoicing, Inventory, Credit Card Payments, Routing, Scheduling, and many more. The Mobile App allows businesses to become paperless and get more tasks finished while out in the field. A full suite of office automation features, such as Print to Mail, and Notifications, as well as our innovative solutions and modules: GPS Vehicle Tracking and Intelligent Routing allow customers to take their success to the next level.


  **Average Rating:** 3.1/5.0
  **Total Reviews:** 17
**How Do G2 Users Rate ServSuite® by FieldRoutes?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Ease of Admin:** 6.7/10 (Category avg: 8.4/10)
- **Ease of Use:** 6.5/10 (Category avg: 8.8/10)
- **What is your organization&#39;s estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

**Who Is the Company Behind ServSuite® by FieldRoutes?**

- **Seller:** [Service Pro](https://www.g2.com/sellers/service-pro)
- **HQ Location:** McKinney, Texas
- **Twitter:** @FieldRoutes (433 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1815864/ (74 employees on LinkedIn®)

**Who Uses This Product?**
  - **Top Industries:** Environmental Services, Consumer Services
  - **Company Size:** 59% Small-Business, 24% Mid-Market



    ## What Is Pest Control Software?
  [Vertical Industry Software](https://www.g2.com/categories/vertical-industry)
  ## What Software Categories Are Similar to Pest Control Software?
    - [Field Service Management Software](https://www.g2.com/categories/field-service-management)

  
---

## How Do You Choose the Right Pest Control Software?

### What You Should Know About Pest Control Software

### What is Pest Control Software?

A pest control company has many different considerations when servicing their clients. The office must schedule appointments and direct field workers, while field workers must assess each case and determine the best solution for each individual customer. Pest control software can aid with invoicing, scheduling technicians, creating an inspection report, workforce tracking, and more. Pest control management software is intended to be an end-to-end solution for pest control businesses and those in the pest control industry, helping with day-to-day operations for both the back office and field service agents.

One of the most important aspects of pest control business software is the ability to submit work orders and make appointments for field technicians to perform the requested service. Some software solutions come with a mobile app that allows pest control technicians to create an invoice, write reports, request materials, track the time of each job, and even research the best pest management methods all while onsite. Some may even have in-house training features to keep technicians on top of the the latest techniques.

### Why Use Pest Control Software?

Many pest control companies likely have some kind of pest control scheduling software, a workforce tracker, a means of creating service contracts, and some kind of customer service tool. However, while these are all crucial to operating a pest control business, it is much easier and less expensive to use a software solution that accomplishes all of these things and more. Pest control software is designed to help manage every aspect of your business, allowing users to spend more time hard at work helping customers manage their pest problems.

### Who Uses Pest Control Software?

Anyone who works in general pest control can benefit from using pest control software. Those in the back office will utilize the scheduling, invoicing, accounting, and field technician management features to interface with customers and to ensure each pest control job is completed on time. Field technicians may be able to use the software on a mobile device while they are in the field to document the pest problem, request materials, schedule follow-up appointments, generate a pest control invoice, and research best practices. Some solutions may even have a client portal where customers can make payments, schedule visits, and interact with employees if there is a customer service issue.

### Kinds of Pest Control Software

**Scheduling –** For any business that offers a service that requires visiting the home of a customer, scheduling is extremely important. The business must know its availability to perform any given service and where its technicians are at any given time. Scheduling features help pest control businesses know where their technicians are at any moment and when they are available to help another customer. Some services, such as fumigation, can take several days to complete, so the office must be able to schedule appointments around such services, while ensuring the customer in question is not displaced longer than necessary.

**Workforce tracking –** Similar to scheduling software, workforce tracking software allows a business to know which of their field technicians are available and where they are working at any given moment. This is helpful when customers need to reschedule or a technician is running late, because the office can quickly and easily redirect technicians or update customers when there is a delay. For pest control businesses this can be crucial, since some jobs may require multiple technicians and take several days to complete. Knowing how many technicians are free for consultations allows the business to reach more clients. Some workforce tracking features include route planning, which ensures technicians reach as many customers as possible as efficiently as possible.

**Inventory management –** Pest control businesses utilize a variety of chemicals and other tools to perform basic services, so it’s important to accurately keep track of available inventory. Many pest control software solutions will contain some form of inventory management, so field technicians are always able to perform necessary services. Some pest control solutions will allow field technicians to put in a request for the required chemicals or tools, which enables the office to better track their inventory needs and stay ahead of their usage. Inventory management may also extend to available vehicles (since all that equipment needs to get from point A to point B) and the inventory within each vehicle.

**Knowledge source –** Pest control is not always an exact science. Certainly there are tried and true methods, but field technicians must also consider that many of these methods are toxic or may structurally damage a customer’s home. Some pest control software includes the ability to create a knowledge source where technicians can look up the best and least invasive method for, say, termite control. The ability to do this onsite is especially helpful, since every job is different and will require slightly different work and a nonspecific amount of time. Customers can benefit from this practice, since it means more accurate estimates delivered more quickly.

**Invoicing –** Any service-based business needs to be able to create, send, and organize invoices quickly and easily. Many pest control software solutions contain invoicing features that make it easy to create and send invoices for the work that has either been contracted or completed. With a mobile app, technicians can create an invoice onsite and send it to both the main office and the customer. Some pest control software includes accounting features, so the invoice can automatically be dealt with accordingly. The more efficient the invoicing process, the easier it is to ensure a cash flow. Easy collaboration between field technicians and the main office can eliminate headaches for everyone involved.

**Documentation –** Pest control involves many different forms of documentation. From contracts and invoices to reports and photographic documentation, pest control software tools can streamline many of these processes. Mobile apps especially give field technicians the power to create documents and share information with both the main office and other technicians. Much like a [CPQ](https://www.g2.com/categories/cpq) tool, pest control software may be able to create, send, and approve contracts, making it much easier for both customers and the main office. Reports need to be accurate and organized, which is much easier when reports can be made using a mobile app onsite. Eliminating paper forms makes it much easier for field technicians to remain organized and spend more time performing actual pest control.

### Trends Related to Pest Control Software

**Cloud-based software —** Today, most software is hosted in the cloud and easily accessible on any browser. Pest control software is no exception. With cloud-based pest control software, users can easily access features on the go, which is especially useful for field technicians. For those in the main office, cloud software requires no installation and can be easily accessed by multiple users. Cloud-based apps are also accessible on mobile devices, which is ideal for any industry that relies on field work.

**Regular inspections —** With pest control software it is easy to set up regular inspections that occur at a set interval. For commercial customers (such as restaurants), this can be extremely convenient as it eliminates the possibility of a pest problem becoming large enough to warrant closing the business for a large-scale service such as fumigation. For a pest control company, this means steady business that can be easily achieved with scheduling features.

### Software and Services Related to Pest Control Software

[**CRM all-in-one**](https://www.g2.com/categories/crm-all-in-one) **—** Pest control businesses can benefit greatly from marketing and other customer-focused tools. Attracting new customers, maintaining current customers, and reaching out to former customers are all important for any business, but especially service-based industries such as pest control. Some pest control solutions may have basic marketing or CRM features, but a [CRM all-in-one](https://www.g2.com/categories/crm-all-in-one) tool is dedicated specifically to managing customer relationships in a self-contained environment ideal for small businesses.

**Social media management —** Marketing can be a large concern for any business, and especially so for service-based businesses. If people have a problem, it’s important for them to know that your business can solve it. Marketing tools such as [social media management](https://www.g2.com/categories/social-media-mgmt) software allow businesses to create and maintain a digital marketing presence relatively easily and at a much lower cost than if they were to use traditional marketing avenues. Social media presence allows businesses to stay in constant contact with customers, and sometimes book services online. Businesses can also use [social media advertising](https://www.g2.com/categories/social-media-advertising) software to ensure that the business is reaching social media users through ads.



    
