# Best Patient Scheduling Software for Small Business *By [Emma Stein](https://research.g2.com/insights/author/emma-stein)* Products classified in the overall Patient Scheduling category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Patient Scheduling to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Patient Scheduling category. In addition to qualifying for inclusion in the Patient Scheduling Software category, to qualify for inclusion in the Small Business Patient Scheduling Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## Top Patient Scheduling Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Weave](https://www.g2.com/products/weave-weave/reviews) | 4.6/5.0 (416 reviews) | Text-first patient communication with automated confirmations | "[Real-Time Texting Transforms Office Communication](https://www.g2.com/survey_responses/weave-review-12181652)" | | 2 | [Carepatron](https://www.g2.com/products/carepatron/reviews) | 4.5/5.0 (548 reviews) | Solo healthcare practices with integrated telehealth | "[Easy Templates Simplify Case Assessments](https://www.g2.com/survey_responses/carepatron-review-13051702)" | | 3 | [Adit](https://www.g2.com/products/adit/reviews) | 4.8/5.0 (91 reviews) | Automated patient reminders with multi-channel communication | "[Adit is awesome!](https://www.g2.com/survey_responses/adit-review-12921822)" | | 4 | [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) | 4.7/5.0 (294 reviews) | — | "[All-In-One Platform with Room for Improvement](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-11301788)" | | 5 | [NexHealth](https://www.g2.com/products/nexhealth/reviews) | 4.8/5.0 (116 reviews) | PMS-synced scheduling with automated patient intake | "[Left & Happily Came Back](https://www.g2.com/survey_responses/nexhealth-review-13108173)" | | 6 | [Klara](https://www.g2.com/products/klara/reviews) | 4.6/5.0 (105 reviews) | Text-first patient communication eliminating phone tag | "[Enhanced Patient Communication, Easy Setup](https://www.g2.com/survey_responses/klara-review-12000889)" | | 7 | [Solutionreach](https://www.g2.com/products/solutionreach/reviews) | 4.3/5.0 (167 reviews) | Automated patient recall and text-based confirmations | "[Easy Texting for Payments, Reviews, and Paperwork](https://www.g2.com/survey_responses/solutionreach-review-12625716)" | | 8 | [SPRY](https://www.g2.com/products/spry-spry/reviews) | 4.6/5.0 (78 reviews) | PT scheduling with integrated billing workflows | "[Spry’s Intuitive Design and Hands-On Support Transformed Our Clinic Workflow](https://www.g2.com/survey_responses/spry-review-12543807)" | | 9 | [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) | 4.1/5.0 (255 reviews) | Patient self-scheduling with integrated billing and EHR | "[Easy Charge Capture for Accurate Coding](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)" | | 10 | [WebPT](https://www.g2.com/products/webpt/reviews) | 4.4/5.0 (159 reviews) | PT-specific scheduling with compliance documentation integration | "[WebPT has made me a better clinician !](https://www.g2.com/survey_responses/webpt-review-9748760)" | ## G2 Grid® for Patient Scheduling Software ![G2 Grid® for Patient Scheduling Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-scheduling/grids.png?focus%5B%5D=48097&focus%5B%5D=154579&focus%5B%5D=87629&focus%5B%5D=108963&focus%5B%5D=27950&focus%5B%5D=46458&focus%5B%5D=166670&focus%5B%5D=4252) Highlighted products: Weave, Carepatron, NexHealth, Zanda (formerly Power Diary), Adit, Klara, SPRY, and Tebra (previously Kareo + PatientPop). Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-scheduling/grids.json?focus%5B%5D=weave-weave&focus%5B%5D=carepatron&focus%5B%5D=nexhealth&focus%5B%5D=zanda-formerly-power-diary&focus%5B%5D=adit&focus%5B%5D=klara&focus%5B%5D=spry-spry&focus%5B%5D=tebra-previously-kareo-patientpop&segment=small-business) ## How Many Patient Scheduling Software Products Does G2 Track? **Total Products under this Category:** 224 ### Category Stats (Jul 2026) - **Average Rating**: 4.24/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month *Last updated: July 16, 2026* ## How Does G2 Rank Patient Scheduling Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 4,400+ Authentic Reviews - 224+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. --- **Sponsored** ### DoctorConnect.net What is DoctorConnect.net? Overview: DoctorConnect.net is a complete patient engagement and communication platform built for healthcare providers who want to automate daily operations and improve the patient experience. The system simplifies reminders, messaging, recalls, surveys, payments, and more—helping practices reduce no-shows, streamline workflows, and strengthen patient relationships. History: Family-owned and operated since 1992, DoctorConnect.net was created to bridge the communication gap between providers and patients. Over the years, it has evolved into a trusted healthcare automation platform used by practices nationwide, backed by 15+ years of HIPAA-compliant reliability and zero security violations. Key Features: ARIA Phase 1 – AI Receptionist Answers and triages patient calls 24/7, handles FAQs, and transfers callers to staff when needed. Reduces missed calls and cuts answering service costs by up to 80%. ARIA Phase 2 – AI Scheduling Automation Expands ARIA’s capabilities to manage scheduling, rescheduling, and cancellations directly inside DoctorConnect in real time. Syncs with EHR systems for a fully autonomous scheduling experience and reduces staff workload by up to 70%. Automated Appointment Reminders Sends customizable reminders via text, email, or phone to minimize no-shows and keep schedules on track. 2-Way Secure Messaging Enables quick, HIPAA-compliant communication between patients and staff through real-time text conversations. Automated Recall & No-Show Messaging Keeps patients on track for follow-ups and automatically reaches out to reschedule missed appointments. Digital Documents & Payments (RevPay) Streamlines intake forms and simplifies billing with secure online payments for copays and balances. Telehealth & Surveys Provides virtual visits and automated post-appointment surveys to improve access, feedback, and reputation management. DoctorConnect combines proven patient engagement tools with next-generation AI technology to deliver measurable ROI, reduce labor costs, and enhance patient access across every communication channel. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=442&secure%5Bchosen_at%5D=2026-07-17T12%3A25%3A05Z&secure%5Bdisplayable_resource_id%5D=442&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=442&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=44986&secure%5Bresource_id%5D=442&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-scheduling%3Fsegment%3Dsmall-business&secure%5Btoken%5D=193a0934356adfb13712febc7c986dcf8d5d2b68fcb3b687f3bfb9d4f309b9dd&secure%5Burl%5D=https%3A%2F%2Fwww.doctorconnect.net%2Ffeatures%2F&secure%5Burl_type%5D=product_website) --- ## What Are the Top-Rated Patient Scheduling Software Products in 2026? ### 1. [Weave](https://www.g2.com/products/weave-weave/reviews) Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 416 **How Do G2 Users Rate Weave?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Quality of Support:** 8.9/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.4/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Weave?** - **Seller:** [Weave](https://www.g2.com/sellers/weave) - **Company Website:** https://www.getweave.com - **Year Founded:** 2008 - **HQ Location:** Lehi, Utah - **Twitter:** @getweave (2,008 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1271877/ (1,173 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager, Owner - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 91% Small-Business, 7% Mid-Market #### What Are Weave's Pros and Cons? **Pros:** - Ease of Use (87 reviews) - Communication (71 reviews) - Text Messaging (67 reviews) - Patient Communication (66 reviews) - Texting Communication (53 reviews) **Cons:** - Technical Issues (40 reviews) - Messaging Issues (22 reviews) - Communication Issues (21 reviews) - Connectivity Issues (21 reviews) - Limited Features (21 reviews) ### What Do G2 Reviewers Say About Weave? *AI-generated summary from verified user reviews* **Pros:** - Users find Weave's **ease of use** exceptional, making setup and daily operations intuitive and efficient. - Users find Weave's **communication features** invaluable, enabling seamless interaction and updates with patients and team members. - Users love the **convenience of text messaging** with Weave, enhancing communication with patients effortlessly. - Users value the **convenient communication** tools of Weave, enhancing patient interaction and streamlining workflow effectively. - Users find Weave’s **texting communication** incredibly convenient, allowing seamless patient interactions and efficient information sharing. **Cons:** - Users often face **technical issues** with Weave, particularly with message delivery and phone tree setup difficulties. - Users experience **glitchy notifications** for team messaging, leading to issues with functionality and ease of use. - Users experience **communication issues** with Weave, leading to patient frustration and marketing inefficiencies. - Users report **connectivity issues** with Weave, including lags and syncing problems that hinder seamless operation. - Users feel the **limited features** restrict functionality, particularly in scheduling and package capabilities. #### What Are Recent G2 Reviews of Weave? **"[Real-Time Texting Transforms Office Communication](https://www.g2.com/survey_responses/weave-review-12181652)"** **Rating:** 5.0/5.0 stars *— Kelly .* [Read full review](https://www.g2.com/survey_responses/weave-review-12181652) --- **"[Excellent feature development; very useful and integral to our operations.](https://www.g2.com/survey_responses/weave-review-9471547)"** **Rating:** 4.0/5.0 stars *— Craig E.* [Read full review](https://www.g2.com/survey_responses/weave-review-9471547) --- #### What Are G2 Users Discussing About Weave? - [Is weave Hipaa compliant?](https://www.g2.com/discussions/is-weave-hipaa-compliant) - 2 comments - [How much is weave dental?](https://www.g2.com/discussions/how-much-is-weave-dental) - 2 comments - [What does the company weave do?](https://www.g2.com/discussions/weave-what-does-the-company-weave-do) - 2 comments - [What is weave dental?](https://www.g2.com/discussions/what-is-weave-dental) - 2 comments ### 2. [Carepatron](https://www.g2.com/products/carepatron/reviews) Carepatron is a comprehensive practice management software solution designed to assist healthcare teams in effectively managing their operations and enhancing patient care. This platform caters to a wide range of healthcare professionals, including solo practitioners and larger teams, by providing an integrated suite of tools that streamline various aspects of practice management. Targeted at healthcare providers who seek to optimize their workflows, Carepatron offers functionalities such as online booking, electronic health records, task management, note-taking, secure messaging, video consultations, and artificial intelligence features. This all-in-one solution is particularly beneficial for practitioners looking to reduce administrative burdens and focus more on patient care. By centralizing these essential functions, Carepatron allows healthcare teams to operate more efficiently, regardless of their size or specialization. One of the standout features of Carepatron is its user-friendly interface, which allows for easy customization. Healthcare providers can tailor the software to meet their specific needs with just a few clicks, ensuring that the system aligns with their practice's unique workflows. This flexibility is crucial for practices that may have varying requirements based on their patient demographics or service offerings. Additionally, the platform's design promotes seamless communication among team members, enhancing collaboration and improving overall service delivery. Carepatron also prioritizes patient engagement by facilitating online booking and secure messaging, which can lead to increased patient satisfaction and retention. The inclusion of video consultation capabilities further expands access to care, allowing practitioners to reach patients who may have difficulty attending in-person appointments. By integrating these features, Carepatron not only enhances operational efficiency but also contributes to better health outcomes for patients. In summary, Carepatron stands out in the practice management software category by combining a robust set of features with an emphasis on ease of use and customization. Its ability to serve a diverse range of healthcare providers while promoting efficient practice management and improved patient care makes it a valuable tool for any healthcare team looking to enhance their operational effectiveness. **Average Rating:** 4.5/5.0 **Total Reviews:** 548 **How Do G2 Users Rate Carepatron?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Quality of Support:** 9.0/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.0/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 9.0/10 (Category avg: 10/10) **Who Is the Company Behind Carepatron?** - **Seller:** [Carepatron](https://www.g2.com/sellers/carepatron) - **Company Website:** https://www.carepatron.com - **Year Founded:** 2018 - **HQ Location:** 408 W 14th Street New York, NY 10014 - **Twitter:** @CarepatronHQ (292 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/carepatron (51 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Therapist, Owner - **Top Industries:** Mental Health Care, Health, Wellness and Fitness - **Company Size:** 91% Small-Business, 3% Mid-Market #### What Are Carepatron's Pros and Cons? **Pros:** - Ease of Use (111 reviews) - Affordable (57 reviews) - User Interface (50 reviews) - Helpful (47 reviews) - Efficiency (44 reviews) **Cons:** - Limited Features (40 reviews) - Missing Features (33 reviews) - Billing Issues (22 reviews) - Technical Issues (22 reviews) - Limited Customization (21 reviews) ### What Do G2 Reviewers Say About Carepatron? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Carepatron, finding it intuitive and convenient for managing client bookings seamlessly. - Users appreciate the **affordable pricing** of Carepatron, making it a budget-friendly choice for professionals. - Users appreciate the **aesthetic and easy-to-use interface** of Carepatron, enhancing their work experience and productivity. - Users find the **staff extremely helpful** , enhancing their experience with quick and effective customer support. - Users appreciate the **efficiency** of Carepatron, noting its seamless booking and automated features that enhance productivity. **Cons:** - Users express frustration with the **limited features** of Carepatron, affecting efficiency and integration with their professional workflows. - Users express a desire for **missing features** like customizable emails, improved AI, and additional billing options. - Users express frustration over the **limited payment processing options** in Carepatron, wishing for more flexibility. - Users experience various **technical issues** with Carepatron, affecting integration, AI functionality, and overall user-friendliness. - Users experience **limited customization** options in Carepatron, affecting flexibility in tailoring the system to specific needs. #### What Are Recent G2 Reviews of Carepatron? **"[Beautiful, Functional Platform With Great AI Tools and Fabulous Support](https://www.g2.com/survey_responses/carepatron-review-13033877)"** **Rating:** 5.0/5.0 stars *— Rashad G.* [Read full review](https://www.g2.com/survey_responses/carepatron-review-13033877) --- **"[Easy Templates Simplify Case Assessments](https://www.g2.com/survey_responses/carepatron-review-13051702)"** **Rating:** 4.0/5.0 stars *— Belle K.* [Read full review](https://www.g2.com/survey_responses/carepatron-review-13051702) --- ### 3. [NexHealth](https://www.g2.com/products/nexhealth/reviews) NexHealth is the patient experience platform that provides true practice automation. We help you eliminate the tedious tasks that slows your team down and keeps them tied to the front desk. Our proprietary Synchronizer technology syncs directly with your health record system in real-time, with updates appearing in seconds, not minutes or hours. This unique, reliable sync means you can actually automate every step of the patient journey from booking to payment without the errors and delays common on other platforms. Our patient booking software helps you fill the calendar without endless phone calls. Real-time online booking lets patients schedule 24/7 while our automated Waitlist fills last-minute cancellations in minutes. Bring patients back for the care they need with automated patient recall messages. Our unique 1-Click Booking links makes it easy for patients to schedule follow-ups via SMS or email without a patient portal, saving your team from hours of manual outreach and delighting patients with fewer steps to make an appointment. Handle your entire patient intake process with our HIPAA compliant digital forms software that eliminates the need for paperwork and manual data entry. We digitize your existing forms for you or you can easily create your own with the powerful form builder. Capture all the data you need - from consent, history, payments, and more. Patient information syncs automatically to their record in your EHR, saving you hours of time and reducing data mistakes. Stay on schedule with patients that show up with their intake forms already completed by sending the right forms automatically before each appointment. Next, NexHealth helps you eliminate phone tag with a comprehensive patient communication suite. Automate everything from customizable appointment reminder sequences that reduce no-shows to review requests after appointments that boost your online reputation using feedback from your happiest patients. Our HIPAA-compliant two-way messaging lets your team text directly with patients, ending the game of phone tag for good. Finally, get paid faster with in-office terminals and digital payment requests that sync with your EHR ledger. You can collect outstanding balances with simple text and email payment requests that make it convenient for patients to pay. Ledger Sync instantly shows who has a balance and automatically posts payments back to the patient record with correct provider and procedure attribution, saving hours valuable admin time every week. Free your team from repetitive tasks so they can focus on what matters most: the patients. Get started with flexible, month-to-month billing and no long-term contracts. **Average Rating:** 4.8/5.0 **Total Reviews:** 116 **How Do G2 Users Rate NexHealth?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Quality of Support:** 9.7/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.6/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 4.9/10 (Category avg: 10/10) **Who Is the Company Behind NexHealth?** - **Seller:** [Nex Health](https://www.g2.com/sellers/nex-health) - **Company Website:** https://nexhealth.com - **Year Founded:** 2017 - **HQ Location:** San Francisco, California - **Twitter:** @nexhealthHQ (2,139 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5366106/ (190 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager, Dentist - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 89% Small-Business, 10% Mid-Market #### What Are NexHealth's Pros and Cons? **Pros:** - Ease of Use (28 reviews) - Customer Support (14 reviews) - Communication (10 reviews) - Online Forms (10 reviews) - Patient Communication (10 reviews) **Cons:** - Messaging Issues (4 reviews) - Technical Issues (4 reviews) - Limited Features (3 reviews) - Appointment Management (2 reviews) - Calendar Syncing Issues (2 reviews) ### What Do G2 Reviewers Say About NexHealth? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of NexHealth, facilitating seamless communication and efficient payment processing. - Users commend the **responsive customer support** of NexHealth, appreciating quick assistance and effective communication solutions. - Users value the **effective communication tools** of NexHealth, significantly enhancing efficiency and patient interaction in practices. - Users appreciate the **convenience of online forms** with NexHealth, enhancing efficiency in managing patient interactions. - Users value the **ease of patient communication** with NexHealth, enhancing relationships and facilitating effective interactions. **Cons:** - Users face **messaging issues** with NexHealth, experiencing inconvenience and inefficiencies due to lack of automation and complex navigation. - Users often face **technical issues** like lagging and syncing problems, impacting checkout efficiency and user experience. - Users find **limited features** in NexHealth, making tasks cumbersome and requiring multiple workarounds for efficiency. - Users find the **appointment management difficult** due to cumbersome navigation and lack of automated message generation. - Users often face **calendar syncing issues** that result in missing information and technical difficulties. #### What Are Recent G2 Reviews of NexHealth? **"[Flexible Insurance, Credit Card, and Messaging Options in Nexhealth](https://www.g2.com/survey_responses/nexhealth-review-12954504)"** **Rating:** 4.0/5.0 stars *— Shawn M.* [Read full review](https://www.g2.com/survey_responses/nexhealth-review-12954504) --- **"[Left & Happily Came Back](https://www.g2.com/survey_responses/nexhealth-review-13108173)"** **Rating:** 5.0/5.0 stars *— Matthew U.* [Read full review](https://www.g2.com/survey_responses/nexhealth-review-13108173) --- #### What Are G2 Users Discussing About NexHealth? - [How do you use Nexhealth?](https://www.g2.com/discussions/how-do-you-use-nexhealth) - [How many employees does NexHealth have?](https://www.g2.com/discussions/how-many-employees-does-nexhealth-have) - [Is NexHealth secure?](https://www.g2.com/discussions/is-nexhealth-secure) - [What does NexHealth do?](https://www.g2.com/discussions/what-does-nexhealth-do) ### 4. [Zanda (formerly Power Diary)](https://www.g2.com/products/zanda-formerly-power-diary/reviews) Zanda is an all-in-one practice management system, built to save time, reduce stress, and keep you in control. - Calendar management: scheduling, waitlist, automated appointment reminders, and confirmations. - Documentation: customizable clinical note templates, AI-powered session transcription and refinement, and online forms. - Client portal with online booking, reschedule and cancellation options, plus online payments, access to invoices, online forms, and Telehealth. Accepting waitlist requests. - Automations: invoicing, appointment follow-ups, recalls, new client communication, and more. - Practice Notifications and Team Communication Hub, and in-platform Practice Operations Manual Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers. To give you peace of mind, Zanda offers a 12-month Money-Back Guarantee and delivers top-tier support, including free data import. New releases: - Scored Forms (Online Forms enhancement) - This makes it easier to track client progress over time using standard outcome measures or custom assessments, without manual calculations or external tools. - Client Progress Reports - Users get a quick overview of progress alongside the ability to explore the full context behind each result, helping them stay informed and make more confident clinical decisions. - Practitioner Utilisation Report - It gives practice managers and owners immediate visibility into how practitioner time is used, helping them identify underutilized staff, quantify the impact of cancellations, and make better scheduling and revenue decisions. **Average Rating:** 4.7/5.0 **Total Reviews:** 294 **How Do G2 Users Rate Zanda (formerly Power Diary)?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Quality of Support:** 9.3/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.1/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Zanda (formerly Power Diary)?** - **Seller:** [ Zanda](https://www.g2.com/sellers/zanda) - **Company Website:** https://zandahealth.com/ - **Year Founded:** 2010 - **HQ Location:** Ballarat, AU - **LinkedIn® Page:** https://www.linkedin.com/company/power-diary/ (70 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Psychologist, Director - **Top Industries:** Mental Health Care, Health, Wellness and Fitness - **Company Size:** 94% Small-Business, 1% Mid-Market #### What Are Zanda (formerly Power Diary)'s Pros and Cons? **Pros:** - Ease of Use (56 reviews) - Customer Support (25 reviews) - Setup Ease (25 reviews) - Scheduling (23 reviews) - Helpful (22 reviews) **Cons:** - Limitations (15 reviews) - Limited Features (10 reviews) - Booking Issues (6 reviews) - Complex Setup (6 reviews) - Payment Issues (6 reviews) ### What Do G2 Reviewers Say About Zanda (formerly Power Diary)? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Zanda, enjoying its simple setup and seamless all-in-one integration. - Users value the **responsive and helpful customer support** at Zanda, enhancing their overall experience and satisfaction. - Users find the **setup ease** of Zanda incredibly valuable, simplifying onboarding and enhancing the overall user experience. - Users value Zanda's **clear scheduling and integration** , enhancing appointment management and financial tracking effortlessly. - Users find Zanda's **helpful customer support** and user-friendly features invaluable for efficient practice management. **Cons:** - Users find the **automation setup unclear** , leading to inefficiencies and needing to manage multiple platforms for billing. - Users experience **limited features** in Zanda, particularly with room bookings and integration options, affecting workflow efficiency. - Users express frustration with the **lack of functionality for room bookings** , hindering seamless scheduling and management. - Users often face **complex setup** challenges with Zanda, leading to frustration and a steep learning curve. - Users face **payment issues** with Zanda, including lack of automation and limited access for admin staff. #### What Are Recent G2 Reviews of Zanda (formerly Power Diary)? **"[All-In-One Platform with Room for Improvement](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-11301788)"** **Rating:** 5.0/5.0 stars *— Leah F.* [Read full review](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-11301788) --- **"[Powerdiary is like having an assistant](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-5314178)"** **Rating:** 4.5/5.0 stars *— Karen M.* [Read full review](https://www.g2.com/survey_responses/zanda-formerly-power-diary-review-5314178) --- #### What Are G2 Users Discussing About Zanda (formerly Power Diary)? - [What does Power Diary do?](https://www.g2.com/discussions/what-does-power-diary-do) - 1 comment - [Is there an app for power diary?](https://www.g2.com/discussions/is-there-an-app-for-power-diary) - 3 comments - [What is the purpose of practice management software?](https://www.g2.com/discussions/what-is-the-purpose-of-practice-management-software) - [What is power dairy?](https://www.g2.com/discussions/what-is-power-dairy) - 1 comment ### 5. [Adit](https://www.g2.com/products/adit/reviews) Adit is a fully integrated practice management platform that simplifies operations, communication, and patient engagement across healthcare. With advanced VoIP features like Patient Caller ID, Mobile Access, Missed Call Texts, and One-Number Communication, teams stay connected. Adit’s smart Digital Forms sync with EHRs, auto-assign based on appointment type, and trigger medical history reminders. Payments are seamless with flexible plans, Text-to-Pay, and auto ledger posting. Patient recall is optimized with auto-reminders, mass texting, and email campaigns. Analytics reveal no-show trends, recall gaps, and revenue insights. Insurance verifications are automated, Adit pulls schedules, collects missing patient info, and syncs data into the patient file. With customizable workflows, call flows, and treatment acceptance tracking, Adit brings clarity to complexity and helps practices grow with confidence. It’s time to trade in all your practice management tools for one. **Average Rating:** 4.8/5.0 **Total Reviews:** 91 **How Do G2 Users Rate Adit?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Quality of Support:** 9.2/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 5.0/10 (Category avg: 10/10) **Who Is the Company Behind Adit?** - **Seller:** [Adit](https://www.g2.com/sellers/adit) - **Year Founded:** 2013 - **HQ Location:** Remote, US - **Twitter:** @aditadv (100 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9319466 (562 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager, Dentist - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness - **Company Size:** 82% Small-Business, 4% Mid-Market #### What Are Adit's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Customer Communication (19 reviews) - Communication (18 reviews) - Patient Communication (17 reviews) - Texting Communication (17 reviews) **Cons:** - Technical Issues (10 reviews) - Limited Features (5 reviews) - Messaging Issues (4 reviews) - System Usability (4 reviews) - Call Issues (3 reviews) ### What Do G2 Reviewers Say About Adit? *AI-generated summary from verified user reviews* **Pros:** - Users praise Adit for its **ease of use** , enhancing patient communication and streamlining appointment scheduling seamlessly. - Users value Adit for its **effective patient communication** , enhancing connections and streamlining office workflows significantly. - Users appreciate Adit for its **fantastic communication tools** , enhancing patient engagement and streamlining appointment management. - Users value Adit for its **enhanced patient communication** , improving appointment confirmations and reducing no-shows effectively. - Users highly value the **effective texting communication** of Adit, significantly enhancing patient engagement and appointment scheduling. **Cons:** - Users faced **technical issues** with Adit, including integration problems and limitations in payment processing that hinder productivity. - Users find Adit has **limited features** , lacking essential functionalities they previously enjoyed, causing inconvenience and additional costs. - Users report **messaging issues** with Adit, leading to accidental texts and occasional glitches disrupting communication. - Users find the **system usability inconsistent** and suggest improvements for a more intuitive experience and better support. - Users face **call issues** with Adit, including glitches and static that disrupt daily operations and communication. #### What Are Recent G2 Reviews of Adit? **"[Adit is awesome!](https://www.g2.com/survey_responses/adit-review-12921822)"** **Rating:** 5.0/5.0 stars *— Courtney L.* [Read full review](https://www.g2.com/survey_responses/adit-review-12921822) --- **"[Adit Software Streamlined Our Scheduling, Marketing, and Patient Communication](https://www.g2.com/survey_responses/adit-review-12494139)"** **Rating:** 5.0/5.0 stars *— Verified User in Medical Practice* [Read full review](https://www.g2.com/survey_responses/adit-review-12494139) --- #### What Are G2 Users Discussing About Adit? - [What is Adit used for?](https://www.g2.com/discussions/what-is-adit-used-for) ### 6. [Klara](https://www.g2.com/products/klara/reviews) Constant phone calls lead to long wait times, fragmented communication, endless phone tag, unhappy patients, and staff burnout. With Klara, medical practices are able to improve their operational efficiency and centralize patient communication channels with a true system of engagement, integrated with the leading EHRs, and used throughout the entire practice. Every touchpoint throughout the patient journey can be automated with Klara, from appointment reminders to post-visit instructions and beyond. Practices can also communicate with third-party healthcare providers, such as pharmacies, to reduce the time it takes for things like prior authorizations to get approved. Improving patient care and collaboration is as easy as texting. Klara is a leader in patient communication and collaboration whose platform empowers patients to take more control of their healthcare experience and practices to increase efficiency. We help HIPAA-compliant healthcare providers effectively communicate with their patients by transforming high phone volume into two-way messaging. Medical practices across specialties such as dermatology, plastic surgery, OBGYN, family and internal medicine, otolaryngology, pediatrics, primary care, and many more use Klara to improve their patient experience while streamlining their internal administrative workflows. **Average Rating:** 4.6/5.0 **Total Reviews:** 105 **How Do G2 Users Rate Klara?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **Quality of Support:** 9.0/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.5/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Klara?** - **Seller:** [Klara](https://www.g2.com/sellers/klara) - **Company Website:** https://www.klara.com/ - **Year Founded:** 2013 - **HQ Location:** New York, NY - **LinkedIn® Page:** https://www.linkedin.com/company/getklara/ (89 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 72% Small-Business, 21% Mid-Market #### What Are Klara's Pros and Cons? **Pros:** - Communication (23 reviews) - Ease of Use (21 reviews) - Patient Communication (18 reviews) - Texting Communication (12 reviews) - User Interface (11 reviews) **Cons:** - Limited Features (6 reviews) - Communication Issues (5 reviews) - Messaging Issues (5 reviews) - Search Issues (5 reviews) - Limited Messaging Features (3 reviews) ### What Do G2 Reviewers Say About Klara? *AI-generated summary from verified user reviews* **Pros:** - Users love Klara for its **user-friendly communication** , providing quick and safe interaction with their doctors' offices. - Users love the **ease of use** of Klara, enjoying seamless communication and customization options for patient interactions. - Users appreciate the **simplicity of patient communication** with Klara, enjoying easy access and outreach capabilities. - Users recognize the **efficient texting communication** of Klara, enhancing patient interaction and streamlining operations effectively. - Users praise the **easy and intuitive interface** of Klara, enhancing productivity and communication with patients. **Cons:** - Users find Klara's **limited features** frustrating, as it hampers easy use and lacks necessary customization options. - Users experience significant **communication issues** with Klara, facing difficulties in accessing past conversations and receiving timely support. - Users face **messaging issues** in Klara, including glitches, unclear messages, and difficulties in managing communications effectively. - Users struggle with **search issues** in Klara, often unable to find closed conversations or locate patients efficiently. - Users express frustration with **limited messaging features** , including small texts and lack of customization options. #### What Are Recent G2 Reviews of Klara? **"[Enhanced Patient Communication, Easy Setup](https://www.g2.com/survey_responses/klara-review-12000889)"** **Rating:** 5.0/5.0 stars *— Abigail S.* [Read full review](https://www.g2.com/survey_responses/klara-review-12000889) --- **"[Effortless Patient Communication with Klara](https://www.g2.com/survey_responses/klara-review-12657112)"** **Rating:** 4.5/5.0 stars *— KRUNAL P.* [Read full review](https://www.g2.com/survey_responses/klara-review-12657112) --- #### What Are G2 Users Discussing About Klara? - [What is Klara used for?](https://www.g2.com/discussions/what-is-klara-used-for) - [What does Klara do?](https://www.g2.com/discussions/what-does-klara-do) - 1 comment - [What is Klara app?](https://www.g2.com/discussions/what-is-klara-app) - 1 comment - [How much does Klara cost?](https://www.g2.com/discussions/how-much-does-klara-cost) - 1 comment ### 7. [SPRY](https://www.g2.com/products/spry-spry/reviews) SPRY: The Fastest-Growing AI-Powered EMR & Billing Platform for Rehab Therapy SPRY isn’t just an EMR—it’s your practice partner. Built specifically for physical therapy clinics, SPRY helps reduce admin costs, increase patient visits, and maximize reimbursements. Its AI-powered, fully integrated platform is designed to enhance efficiency, minimize administrative burdens, improve patient care, and support future-proofing your practice. Why SPRY? Whether you're a clinic owner, physical therapist, clinic manager, billing specialist, or front desk staff, SPRY provides an end-to-end solution that simplifies everything from patient scheduling to automated billing. Our customizable workflows, intuitive interface, and real-time automation empower clinics to operate with confidence and efficiency. Most PT platforms claim to be end-to-end but lack seamless module integration, leaving clinics to deal with inefficiencies and workarounds. With the vision to eliminate these gaps, SPRY provides a truly all-in-one solution that streamlines workflows and ensures everything works effortlessly together. Key Features ✔ AI-Powered Documentation – AI Scribe enables real-time note-taking and seamlessly converts notes into structured SOAP templates. ✔ Automated Billing & Claim Management – Pre-authorization, eligibility verification, claim scrubbing, & Medicare compliance ✔ Real-Time Business Intelligence (BI) Dashboard – Data-driven insights for revenue and performance tracking, with the ability to ask queries in simple language ✔ Seamless Patient Engagement – Online scheduling, digital onboarding, Kiosk check-in & HIPAA-compliant patient portal ✔ Operational Efficiency – AI Fax, automated alerts & co-sign functionality for compliance Powering the Future of Physical Therapy SPRY is backed by industry experts, innovative technology, and deep clinical insights, making it the go-to platform for rehab therapy clinics looking to grow, optimize operations, and improve patient outcomes. **Average Rating:** 4.6/5.0 **Total Reviews:** 78 **How Do G2 Users Rate SPRY?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **Quality of Support:** 9.3/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.0/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 5.4/10 (Category avg: 10/10) **Who Is the Company Behind SPRY?** - **Seller:** [SPRY](https://www.g2.com/sellers/spry) - **Year Founded:** 2021 - **HQ Location:** Wilmington, US - **LinkedIn® Page:** https://www.linkedin.com/company/sprypt/ (240 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Physical Therapist, Owner - **Top Industries:** Health, Wellness and Fitness, Medical Practice - **Company Size:** 84% Small-Business, 16% Mid-Market #### What Are SPRY's Pros and Cons? **Pros:** - Ease of Use (45 reviews) - Customer Support (28 reviews) - Efficiency (27 reviews) - Helpful (25 reviews) - Billing (19 reviews) **Cons:** - Technical Issues (10 reviews) - Slow Performance (9 reviews) - Data Management Issues (7 reviews) - Limited Features (7 reviews) - Software Bugs (7 reviews) ### What Do G2 Reviewers Say About SPRY? *AI-generated summary from verified user reviews* **Pros:** - Users find SPRY incredibly **easy to use** , appreciating its customization and seamless navigation across devices. - Users commend the **exceptional customer support** from Spry, enhancing their overall experience and platform customization. - Users value the **enhanced efficiency** of Spry, allowing for quicker documentation and improved workflow across teams. - Users appreciate the **exceptional customer support** of Spry, ensuring a smooth and efficient experience across their practice. - Users value the **ease and automation in billing** , significantly improving their practice efficiency and customer service experience. **Cons:** - Users report frequent **technical issues** like glitches and slow note-generation, impacting their overall experience with SPRY. - Users experience **slow performance** with SPRY, particularly during AI note generation and page loading, affecting efficiency. - Users struggle with **data management issues** like inconsistent chart population and lack of follow-up workflow for claims. - Users highlight the **limited features** of SPRY, particularly lacking follow-up workflows and tracking for authorizations. - Users experience **occasional software bugs** with Spry but appreciate the support in resolving these issues promptly. #### What Are Recent G2 Reviews of SPRY? **"[Clean UI and Fast, Efficient Billing That Helps Close Claims Faster](https://www.g2.com/survey_responses/spry-review-12647308)"** **Rating:** 4.5/5.0 stars *— Brady J.* [Read full review](https://www.g2.com/survey_responses/spry-review-12647308) --- **"[Spry’s Intuitive Design and Hands-On Support Transformed Our Clinic Workflow](https://www.g2.com/survey_responses/spry-review-12543807)"** **Rating:** 5.0/5.0 stars *— Trina S.* [Read full review](https://www.g2.com/survey_responses/spry-review-12543807) --- ### 8. [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system. **Average Rating:** 4.1/5.0 **Total Reviews:** 255 **How Do G2 Users Rate Tebra (previously Kareo + PatientPop)?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.0/10) - **Quality of Support:** 7.6/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.5/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Tebra (previously Kareo + PatientPop)?** - **Seller:** [Tebra](https://www.g2.com/sellers/tebra) - **Company Website:** https://www.tebra.com/ - **HQ Location:** Corona del Mar, US - **Twitter:** @TebraOfficial (11,001 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tebra/ (1,054 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Office Manager - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 86% Small-Business, 11% Mid-Market #### What Are Tebra (previously Kareo + PatientPop)'s Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Customer Support (4 reviews) - Efficiency (4 reviews) - Features (4 reviews) - Customizability (3 reviews) **Cons:** - Limited Features (5 reviews) - Inadequate Reporting (4 reviews) - Inefficiency (4 reviews) - Billing Issues (3 reviews) - Inefficient Reporting (3 reviews) ### What Do G2 Reviewers Say About Tebra (previously Kareo + PatientPop)? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **user-friendly interface** of Tebra, highlighting ease of use and simple setup. - Users praise the **responsive customer support** of Tebra, appreciating quick resolutions and personal assistance via video chat. - Users value Tebra's **efficiency** in managing tasks and claims seamlessly, enhancing productivity and user experience significantly. - Users appreciate the **user-friendly app and AI note feature** , enhancing convenience and efficiency in healthcare management. - Users appreciate the **customizability** of Tebra, benefiting from multiple templates and easy report generation. **Cons:** - Users find the **limited features** of Tebra hinder their efficiency, especially regarding sorting and billing capabilities. - Users face **inadequate reporting** issues, requiring manual data manipulation and experiencing duplicate reports and refresh problems. - Users find the **inefficiency** of Tebra due to excessive clicking and lengthy report generation processes frustrating. - Users experience **billing issues** that hinder workflow, including slow claims, limited changes post-billing, and incorrect patient coupons. - Users find Tebra's reporting to be **inefficient** , often requiring manual data exports to meet their needs. #### What Are Recent G2 Reviews of Tebra (previously Kareo + PatientPop)? **"[Easy Charge Capture for Accurate Coding](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)"** **Rating:** 5.0/5.0 stars *— Belinda C.* [Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619) --- **"[Easy to use!](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720)"** **Rating:** 5.0/5.0 stars *— Dawn P.* [Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720) --- #### What Are G2 Users Discussing About Tebra (previously Kareo + PatientPop)? - [How much is PatientPop monthly?](https://www.g2.com/discussions/how-much-is-patientpop-monthly) - [Is kareo a clearinghouse?](https://www.g2.com/discussions/is-kareo-a-clearinghouse) - 1 comment - [Is PatientPop a CRM?](https://www.g2.com/discussions/is-patientpop-a-crm) - [How much does kareo cost?](https://www.g2.com/discussions/how-much-does-kareo-cost) - 1 comment - [How is PatientPop different?](https://www.g2.com/discussions/how-is-patientpop-different) ### 9. [Solutionreach](https://www.g2.com/products/solutionreach/reviews) Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use communications solution that helps build personalized patient relationships, improves care outcomes, optimizes staff time, and drives revenue We transform your patient communications while integrating seamlessly into existing operations. For 24 years, Solutionreach has kept offices running smoothly daily by growing revenue, and reducing no-shows for healthcare customers of all sizes with our industry-leading platform and service reliability. To learn how to get happier patients and staff with Solutionreach, visit www.solutionreach.com. **Average Rating:** 4.3/5.0 **Total Reviews:** 167 **How Do G2 Users Rate Solutionreach?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.0/10) - **Quality of Support:** 8.4/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.6/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Solutionreach?** - **Seller:** [Solutionreach](https://www.g2.com/sellers/solutionreach) - **Year Founded:** 2000 - **HQ Location:** Lehi, UT - **Twitter:** @solutionreach (1,828 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2326749/ (309 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 88% Small-Business, 9% Mid-Market #### What Are Solutionreach's Pros and Cons? **Pros:** - Appointment Scheduling (1 reviews) - Client Management (1 reviews) - Communication (1 reviews) - Communication Ease (1 reviews) - Communication Efficiency (1 reviews) **Cons:** - Frequent Updates (1 reviews) - Inconvenience (1 reviews) - Inefficient Updates (1 reviews) - Payment Issues (1 reviews) - Update Issues (1 reviews) ### What Do G2 Reviewers Say About Solutionreach? *AI-generated summary from verified user reviews* **Pros:** - Users value the **streamlined appointment scheduling** with Solutionreach, enhancing communication and user satisfaction for staff and patients. - Users value the **streamlined patient communication** with Solutionreach, making scheduling effortless for both staff and patients. - Users value the **efficient communication** capabilities of Solutionreach, ensuring quick and easy updates for all customers. - Users find **communication easy** with Solutionreach, allowing quick updates to reach customers efficiently. - Users value the **communication efficiency** of Solutionreach, finding it quick to send updates to customers. **Cons:** - Users are frustrated by **frequent updates** that change the functionality of Conversations, leading to a less seamless experience. - Users find the **browser dependency inconvenient** , as it complicates usage and leads to accidental closures. - Users find the **inefficient updates** frustrating, as it complicates the user experience with unnecessary browser requirements. - Users desire a **pay per use payments option** for greater flexibility with Solutionreach billing. - Users are frustrated with the **update issues** in Solutionreach, particularly the unintended browser opening of Conversations. #### What Are Recent G2 Reviews of Solutionreach? **"[Easy Texting for Payments, Reviews, and Paperwork](https://www.g2.com/survey_responses/solutionreach-review-12625716)"** **Rating:** 5.0/5.0 stars *— Kelsey H.* [Read full review](https://www.g2.com/survey_responses/solutionreach-review-12625716) --- **"[Great Partner!](https://www.g2.com/survey_responses/solutionreach-review-12439031)"** **Rating:** 5.0/5.0 stars *— Betsy C.* [Read full review](https://www.g2.com/survey_responses/solutionreach-review-12439031) --- #### What Are G2 Users Discussing About Solutionreach? - [What is Solutionreach used for?](https://www.g2.com/discussions/solutionreach-what-is-solutionreach-used-for) - [What is Solutionreach used for?](https://www.g2.com/discussions/what-is-solutionreach-used-for) ### 10. [Fusion by Ensora Health](https://www.g2.com/products/fusion-by-ensora-health/reviews) Fusion by Ensora Health is a leading all‑in‑one EHR built specifically for occupational, physical, and speech therapists. Designed around the unique needs of pediatric practices, Fusion brings your entire workflow together in one place. From scheduling and patient charts to billing, documentation, and payments, it streamlines day‑to‑day operations so you can spend less time on administrative work and more time supporting stronger client outcomes. Fusion is built for pediatric therapy practices of any size - from solo providers to multi‑location clinics - and can be customized to match the specific needs of your practice, whether private or clinic‑based. **Average Rating:** 4.5/5.0 **Total Reviews:** 34 **How Do G2 Users Rate Fusion by Ensora Health?** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10) - **Quality of Support:** 9.0/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.5/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 0/10 (Category avg: 10/10) **Who Is the Company Behind Fusion by Ensora Health?** - **Seller:** [Ensora Health (formerly Therapy Brands)](https://www.g2.com/sellers/ensora-health-formerly-therapy-brands) - **Company Website:** https://ensorahealth.com/ - **Year Founded:** 2020 - **HQ Location:** Birmingham, US - **LinkedIn® Page:** https://www.linkedin.com/company/therapy-brands/mycompany/ (406 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Speech Language Pathologist - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 83% Small-Business, 17% Mid-Market #### What Are Fusion by Ensora Health's Pros and Cons? **Pros:** - Ease of Use (15 reviews) - Features (6 reviews) - Helpful (6 reviews) - User Interface (6 reviews) - Billing Efficiency (4 reviews) **Cons:** - Difficult Navigation (5 reviews) - Poor Navigation (4 reviews) - Poor Usability (4 reviews) - Slow Performance (4 reviews) - Billing Issues (3 reviews) ### What Do G2 Reviewers Say About Fusion by Ensora Health? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **user-friendly interface** of Fusion, facilitating quick navigation and easy learning for newcomers. - Users appreciate the **user-friendly features** of Fusion, enjoying quick evaluations and efficient report writing across all platforms. - Users praise the **exceptional customer service** and child-friendly design of Fusion by Ensora Health for pediatric therapy. - Users commend the **user-friendly interface** of Fusion, making pediatric therapy tasks seamless and efficient. - Users appreciate the **billing efficiency** of Fusion, enjoying quick submissions and seamless integration with their workflow. **Cons:** - Users find **difficult navigation** within Fusion's interface frustrating, impacting efficiency and the overall user experience. - Users are frustrated by **poor navigation** , making it difficult to access multiple options and claims efficiently. - Users find the **poor usability** of Fusion cumbersome, making tasks like invoicing and report generation frustrating. - Users experience **slow performance** with pop-ups and response times, impacting the overall usability and efficiency. - Users note the need for improved **billing organization and reporting** features, as current setups are cumbersome and unclear. #### What Are Recent G2 Reviews of Fusion by Ensora Health? **"[Streamlined Scheduling with Minor Hiccups](https://www.g2.com/survey_responses/fusion-by-ensora-health-review-12514485)"** **Rating:** 4.5/5.0 stars *— Amelia M.* [Read full review](https://www.g2.com/survey_responses/fusion-by-ensora-health-review-12514485) --- **"[Effortless Speech Therapy Management with Top-Notch Support](https://www.g2.com/survey_responses/fusion-by-ensora-health-review-12636657)"** **Rating:** 5.0/5.0 stars *— Rebecca R.* [Read full review](https://www.g2.com/survey_responses/fusion-by-ensora-health-review-12636657) --- #### What Are G2 Users Discussing About Fusion by Ensora Health? - [What is Pediatric Therapy EMR used for?](https://www.g2.com/discussions/what-is-pediatric-therapy-emr-used-for) ### 11. [Prompt Health](https://www.g2.com/products/prompt-health/reviews) More than an EMR. Prompt is the AI-powered Electronic Medical Record (EMR) and practice management platform for physical therapy, occupational therapy, speech-language pathology, pediatric, and chiropractic practices. Most EMRs store your data. Prompt acts on it. Before the visit, in the room, and after the visit, Prompt handles the work between your decisions and pauses when your judgment matters. You stay in control. AI handles everything between. Thousands of practices have switched to Prompt and the results are proven. 15-20 more visits per provider per month. $32K in annual revenue per clinician. 35% lower provider attrition. AI built on 9 years of clean, rehab-specific data across 100M+ visits and proven in real PT, OT, SLP, and chiropractic practices. Prompt unifies documentation, scheduling, billing, patient engagement, and analytics into one platform. No disconnected systems. No duplicate data entry. A clearer picture of how your practice is performing and a team invested in helping you grow. Core capabilities: • EMR + practice management: Documentation, scheduling, billing, and compliance in one platform, built for PT, OT, SLP, pediatrics, and chiropractic practices. • AI documentation assistance: 92% of notes completed during work hours. Clinicians finish faster and leave on time. • Coding intelligence: Real-time coding support that increases functional CPT usage and recaptures revenue practices are currently leaving behind. • Patient engagement: Digital intake, automated reminders, and outcomes tracking keep schedules full and patients coming back. • Analytics: Real-time reporting across productivity, revenue, and documentation compliance for single-location clinics and multi-site organizations. Proven results driving thousands of practices to Prompt: • 15-20 more visits per provider per month after switching from legacy systems. • +18-20 point improvement in CPT coding accuracy. • $32K in additional annual revenue per clinician. • 92% of documentation completed during work hours. 1 full day cut from note sign-off time. • 35% lower provider attrition. 45% fewer notes completed after hours. We are more than an EMR. We are the team behind your team: a clinician, a biller, an analyst, and a success rep assigned to your practice. Career Connection. 75+ university partnerships. Capitol Hill advocacy. Free business reviews. Because your success is how we grow. Other practices are getting squeezed by falling reimbursements and tightening compliance. Prompt practices are growing. That’s the difference. **Average Rating:** 4.9/5.0 **Total Reviews:** 80 **How Do G2 Users Rate Prompt Health?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10) - **Quality of Support:** 9.9/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 5.2/10 (Category avg: 10/10) **Who Is the Company Behind Prompt Health?** - **Seller:** [Prompt Therapy Solutions](https://www.g2.com/sellers/prompt-therapy-solutions) - **Company Website:** https://www.prompthealth.com/ - **Year Founded:** 2017 - **HQ Location:** Hoboken, New Jersey - **LinkedIn® Page:** https://www.linkedin.com/company/promptemr/ (344 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager, Owner - **Top Industries:** Health, Wellness and Fitness, Hospital & Health Care - **Company Size:** 64% Small-Business, 36% Mid-Market #### What Are Recent G2 Reviews of Prompt Health? **"[Revolutionizes Clinic Efficiency for Therapists, Patients, Administrators, Billing, and Owners](https://www.g2.com/survey_responses/prompt-health-review-12002452)"** **Rating:** 5.0/5.0 stars *— Whitney T.* [Read full review](https://www.g2.com/survey_responses/prompt-health-review-12002452) --- **"[All-in-One Clinic Management with Reliable Performance](https://www.g2.com/survey_responses/prompt-health-review-12052003)"** **Rating:** 5.0/5.0 stars *— Kathy D.* [Read full review](https://www.g2.com/survey_responses/prompt-health-review-12052003) --- ### 12. [RevenueWell](https://www.g2.com/products/revenuewell/reviews) RevenueWell is a dental practice management and patient communication platform that helps dental practices attract new patients, automate administrative workflows, and strengthen relationships with existing patients throughout the care journey. Designed for solo practices, group practices, and dental specialists, the platform integrates marketing, communication, and front-office tools into a single solution built specifically for the dental industry. RevenueWell was founded in 2010 by dental professionals to address the operational and communication challenges unique to dental practices. The platform reduces manual front-desk work by automating outreach, appointment management, and patient follow-up — allowing staff to spend less time on administrative tasks and more time on patient care. Core platform capabilities include: Automated appointment reminders, post-op instructions, and treatment plan follow-ups via email, text, and phone Two-way texting and integrated phone (RevenueWell Phone) for flexible, real-time patient communication Online scheduling and digital patient intake forms (RevenueWell Forms) to reduce paperwork and streamline check-in Social media management and online reputation management tools to support patient acquisition Teledentistry support for remote patient consultations RevenueWell also offers add-on products for practices that want to extend their capabilities: AI Receptionist — An AI-powered virtual receptionist that handles inbound patient calls, answers common questions, and captures appointment requests around the clock, reducing missed calls and front-desk phone volume AI Insurance Verification — An automated insurance verification tool that checks patient eligibility in real time, reducing manual verification time and helping prevent claim errors before appointments For practices that prefer a fully managed approach to patient acquisition, RevenueWell offers digital marketing services, including website design, paid search advertising, and SEO — handled by a team with dental-specific marketing expertise. This allows practices to outsource their online marketing without managing agencies or building in-house capabilities. RevenueWell integrates with major dental practice management systems, making it compatible with existing clinical workflows without requiring practices to replace their current software infrastructure. **Average Rating:** 4.7/5.0 **Total Reviews:** 134 **How Do G2 Users Rate RevenueWell?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10) - **Quality of Support:** 9.3/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.5/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind RevenueWell?** - **Seller:** [RevenueWell](https://www.g2.com/sellers/revenuewell) - **Company Website:** https://www.revenuewell.com - **Year Founded:** 2010 - **HQ Location:** Chicago, Illinois - **Twitter:** @RevenueWell (1,154 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1183856/ (156 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 93% Small-Business, 6% Mid-Market #### What Are RevenueWell's Pros and Cons? **Pros:** - Ease of Use (9 reviews) - Patient Communication (8 reviews) - Reminders (8 reviews) - Confirmation Automation (7 reviews) - Efficiency (7 reviews) **Cons:** - Billing Issues (4 reviews) - Technical Issues (4 reviews) - Messaging Issues (3 reviews) - Connectivity Issues (2 reviews) - Customer Service Issues (2 reviews) ### What Do G2 Reviewers Say About RevenueWell? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **ease of use** with RevenueWell, enhancing patient connections and simplifying practice management. - Users appreciate the **effective patient communication** features of RevenueWell, enhancing their connection and engagement with patients. - Users appreciate the **automatic reminders** in RevenueWell, which streamline appointment confirmations and save valuable time. - Users appreciate the **confirmation automation** of RevenueWell, simplifying patient communication and saving valuable staff time. - Users love the **efficiency** of RevenueWell, appreciating time savings in confirmations, reminders, and real-time notifications. **Cons:** - Users report frustrating **billing issues** with RevenueWell, including delays in cancellation and excessive password changes. - Users report frequent **technical issues** with RevenueWell, including glitches and difficulties with campaign alerts and reminders. - Users experience **messaging issues** with RevenueWell, reporting instability and lack of timely notifications in the mobile app. - Users face **connectivity issues** with RevenueWell, impacting timely patient communications and overall app stability. - Users report **poor customer service** , citing long billing issues and difficult transitions to RevenueWell phones. #### What Are Recent G2 Reviews of RevenueWell? **"[RevenueWell is like having an extra person working for you.](https://www.g2.com/survey_responses/revenuewell-review-879108)"** **Rating:** 5.0/5.0 stars *— Lesley R.* [Read full review](https://www.g2.com/survey_responses/revenuewell-review-879108) --- **"[Helpful Insights and Great Communication](https://www.g2.com/survey_responses/revenuewell-review-13068805)"** **Rating:** 4.5/5.0 stars *— Karen D.* [Read full review](https://www.g2.com/survey_responses/revenuewell-review-13068805) --- #### What Are G2 Users Discussing About RevenueWell? - [What does RevenueWell do?](https://www.g2.com/discussions/what-does-revenuewell-do) - [Who owns RevenueWell?](https://www.g2.com/discussions/who-owns-revenuewell) - [How much does RevenueWell cost?](https://www.g2.com/discussions/how-much-does-revenuewell-cost) - [What is RevenueWell?](https://www.g2.com/discussions/what-is-revenuewell) ### 13. [WebPT](https://www.g2.com/products/webpt/reviews) WebPT empowers rehab therapists to better engage patients, improve care, and achieve scalable growth with solutions to help manage every aspect of their practice. As the industry’s most innovative, comprehensive, and secure Practice Experience Management (PXM) platform, WebPT unifies marketing, front office, clinical, billing, and administrative tools on one platform with one trusted partner. Regardless of practice size or specialty, WebPT can help: - Grow your patient roster and scale your business - Automate patient registration, referral management, benefits verification, and patient communication - Keep your staff happy with more intuitive and compliant documentation - Improve patient engagement and clinical outcomes - Get you paid more, faster - Optimize performance and give you the confidence to make data-backed decisions Above all, WebPT puts Members first. Our team of rehab therapy experts has supported over 20,000 clinics with a personalized implementation process and targeted training tailored to each clinic’s unique needs. Once onboarded, Members have access to free, unlimited support—available via live chat, email, and phone—to ensure their continued success. Serving over 150,000 rehab therapy professionals with 99% uptime reliability, WebPT is the #1 trusted partner in the industry. Learn how one platform can help you achieve greatness in practice at webpt.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 159 **How Do G2 Users Rate WebPT?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Quality of Support:** 8.8/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.1/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind WebPT?** - **Seller:** [WebPT](https://www.g2.com/sellers/webpt) - **Year Founded:** 2008 - **HQ Location:** Phoenix, AZ - **Twitter:** @WebPT (15,690 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1248743/ (887 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Physical Therapist, Office Manager - **Top Industries:** Medical Practice, Health, Wellness and Fitness - **Company Size:** 81% Small-Business, 17% Mid-Market #### What Are WebPT's Pros and Cons? **Pros:** - Documentation (1 reviews) - Document Management (1 reviews) - Efficiency (1 reviews) - Helpful (1 reviews) - Patient Care (1 reviews) **Cons:** - Expensive (1 reviews) - Integration Issues (1 reviews) - Not User-Friendly (1 reviews) ### What Do G2 Reviewers Say About WebPT? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **expertly crafted documentation** of WebPT, tailored specifically for physical therapists' needs. - Users value the **tailored documentation functionality** of WebPT, designed specifically for physical therapists' needs. - Users value WebPT for its **efficiency in meeting documentation needs** , tailored specifically for physical therapists. - Users appreciate that WebPT is designed by physical therapists, effectively meeting their **documentation needs**. - Users value the **patient care support** of WebPT, finding it effectively addresses their documentation needs. **Cons:** - Users find WebPT to be **very expensive** , especially with its a la carte pricing and limited integration options. - Users find **integration issues** challenging due to the software's focus on physical therapy, complicating other service implementations. - Users find WebPT **not user-friendly** , making it hard to integrate diverse service providers into the platform. #### What Are Recent G2 Reviews of WebPT? **"[WebPT has made me a better clinician !](https://www.g2.com/survey_responses/webpt-review-9748760)"** **Rating:** 5.0/5.0 stars *— Chelsea S.* [Read full review](https://www.g2.com/survey_responses/webpt-review-9748760) --- **"[webpt is great easy to use whithout outages](https://www.g2.com/survey_responses/webpt-review-9318124)"** **Rating:** 4.5/5.0 stars *— Irene C.* [Read full review](https://www.g2.com/survey_responses/webpt-review-9318124) --- #### What Are G2 Users Discussing About WebPT? - [What is WebPT used for?](https://www.g2.com/discussions/what-is-webpt-used-for) - [How do I download TheraOffice?](https://www.g2.com/discussions/how-do-i-download-theraoffice) - [Who owns WebPT?](https://www.g2.com/discussions/who-owns-webpt) - [Is WebPT Hipaa compliant?](https://www.g2.com/discussions/is-webpt-hipaa-compliant) - [What is WebPT reach?](https://www.g2.com/discussions/what-is-webpt-reach) ### 14. [Jane](https://www.g2.com/products/jane-software-jane/reviews) Cloud-based booking platform which helps clinics with workflow management, practitioner management, scheduling, billing, patient record keeping, and documentation. **Average Rating:** 4.0/5.0 **Total Reviews:** 17 **How Do G2 Users Rate Jane?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.0/10) - **Quality of Support:** 8.3/10 (Category avg: 8.6/10) - **Ease of Admin:** 7.7/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Jane?** - **Seller:** [Jane Software](https://www.g2.com/sellers/jane-software) - **Year Founded:** 2012 - **HQ Location:** North Vancouver, CA - **Twitter:** @JaneRunsClinics (868 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6391004 (748 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness - **Company Size:** 89% Small-Business, 6% Enterprise #### What Are Jane's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Customer Support (1 reviews) - Helpful (1 reviews) - Intuitive Use (1 reviews) - Patient Care (1 reviews) **Cons:** - Email Issues (1 reviews) - Email Management (1 reviews) - Lack of Automation (1 reviews) - Limited Options (1 reviews) - Missing Features (1 reviews) ### What Do G2 Reviewers Say About Jane? *AI-generated summary from verified user reviews* **Pros:** - Users find Jane **easy to use** , benefiting both employees and patients with its user-friendly design. - Users praise the **outstanding customer service** of Jane, highlighting its user-friendly software that benefits their business. - Users rave about the **outstanding customer service** Jane provides, enhancing their overall business experience. - Users find Jane to be **intuitive and user-friendly** , making it easy for both employees and patients. - Users praise Jane for its **ease of use** , benefiting both employees and patients with a sleek design. **Cons:** - Users face **email issues** due to the lack of options for automated scheduled emails in Jane. - Users are frustrated by the lack of **scheduled automated email options** in Jane, limiting their email management capabilities. - Users find the **lack of automation** limits efficiency, as scheduled email options are not available in Jane. - Users are dissatisfied with the **limited options** for automating scheduled emails within the Jane system. - Users find the **lack of automated email scheduling** a significant limitation in Jane's functionality and usability. #### What Are Recent G2 Reviews of Jane? **"[Outstanding Customer Service and User-Friendly Software](https://www.g2.com/survey_responses/jane-review-12161039)"** **Rating:** 5.0/5.0 stars *— Laura S.* [Read full review](https://www.g2.com/survey_responses/jane-review-12161039) --- **"[Effortless Scheduling and Secure Messaging with Jane](https://www.g2.com/survey_responses/jane-review-12638994)"** **Rating:** 4.5/5.0 stars *— Sydney S.* [Read full review](https://www.g2.com/survey_responses/jane-review-12638994) --- #### What Are G2 Users Discussing About Jane? - [What is Jane used for?](https://www.g2.com/discussions/what-is-jane-used-for) ### 15. [yocale](https://www.g2.com/products/yocale/reviews) Simplify your business and be the right kind of busy with Yocale. Manage appointments, automated reminders, payments, documents, reporting and so much more, all on one platform. Be empowered to find new clients, deliver superlative service, and keep your VIPs coming back. We make switching to Yocale simple, whether it’s from pen & paper or another system, with full business and client info import support. **Average Rating:** 4.5/5.0 **Total Reviews:** 33 **How Do G2 Users Rate yocale?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **Quality of Support:** 9.7/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.4/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 7.8/10 (Category avg: 10/10) **Who Is the Company Behind yocale?** - **Seller:** [Yocale Network](https://www.g2.com/sellers/yocale-network) - **Year Founded:** 2013 - **HQ Location:** North Vancouver, BC - **Twitter:** @yocalenetwork (409 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3551691/ (32 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner - **Top Industries:** Automotive, Health, Wellness and Fitness - **Company Size:** 76% Small-Business, 15% Mid-Market #### What Are yocale's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Customer Support (4 reviews) - Booking Management (3 reviews) - Customer Service (3 reviews) - Easy Setup (3 reviews) **Cons:** - Calendar Issues (2 reviews) - Expensive (2 reviews) - Missing Features (2 reviews) - Mobile Issues (2 reviews) - Booking Issues (1 reviews) ### What Do G2 Reviewers Say About yocale? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Yocale, appreciating its simplicity for booking and managing schedules effortlessly. - Users applaud the **responsive customer support** from Yocale, ensuring quick assistance whenever needed. - Users value the **user-friendly booking management** of Yocale, enhancing efficiency and ease of customer appointments. - Users praise Yocale's **responsive customer service** , noting quick answers and excellent support whenever needed. - Users praise the **easy setup** of Yocale, experiencing a seamless transition and quick implementation for their business needs. **Cons:** - Users report **calendar integration issues** with Yocale, noting occasional appointment glitches that affect user experience. - Users note that Yocale can be **expensive** compared to other scheduling apps, though it offers good value. - Users find the **lack of mobile app and POS hardware** inconvenient, impacting payment flexibility for younger clients. - Users find the **mobile app lacking user-friendly features** and wish for improvements despite minor glitches. - Users often face **booking issues** with Yocale, leading them to call stores instead, which disrupts data integrity. #### What Are Recent G2 Reviews of yocale? **"[Excellent, Responsive Support That Always Resolves Issues](https://www.g2.com/survey_responses/yocale-review-12908599)"** **Rating:** 4.5/5.0 stars *— Janet H.* [Read full review](https://www.g2.com/survey_responses/yocale-review-12908599) --- **"[Easy Transition and Excellent Supportonsive Support](https://www.g2.com/survey_responses/yocale-review-13064128)"** **Rating:** 5.0/5.0 stars *— Lydia F.* [Read full review](https://www.g2.com/survey_responses/yocale-review-13064128) --- #### What Are G2 Users Discussing About yocale? - [What does Yocale do?](https://www.g2.com/discussions/what-does-yocale-do) - [What is the use of Yocale?](https://www.g2.com/discussions/what-is-the-use-of-yocale) - [What does online scheduler do?](https://www.g2.com/discussions/what-does-online-scheduler-do) - 1 comment - [How much does Yocale cost?](https://www.g2.com/discussions/how-much-does-yocale-cost) ### 16. [Luma Health](https://www.g2.com/products/luma-health/reviews) Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients. **Average Rating:** 4.8/5.0 **Total Reviews:** 81 **How Do G2 Users Rate Luma Health?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Quality of Support:** 9.5/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Luma Health?** - **Seller:** [Luma Health](https://www.g2.com/sellers/luma-health) - **Year Founded:** 2015 - **HQ Location:** San Mateo, California - **Twitter:** @lumahealthhq (686 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6403362/ (198 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 57% Mid-Market, 38% Small-Business #### What Are Luma Health's Pros and Cons? **Pros:** - Automation (1 reviews) - Communication (1 reviews) - Comprehensive Features (1 reviews) - Customer Communication (1 reviews) - Customer Support (1 reviews) **Cons:** - Complex Interface (1 reviews) - Data Management (1 reviews) - Incomplete Data (1 reviews) - Not User-Friendly (1 reviews) - System Complexity (1 reviews) ### What Do G2 Reviewers Say About Luma Health? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automation features** of Luma Health, enhancing patient engagement while minimizing the need for human intervention. - Users value the **easy communication** with patients, facilitating quick and effective replies. - Users appreciate the **comprehensive features** of Luma Health, enhancing patient engagement and streamlining operational efficiency. - Users appreciate the **easy communication** with patients, enabling seamless text exchanges and quick responses. - Users value the **outstanding customer support** of Luma Health, appreciating the team's brilliance and compassion in problem-solving. **Cons:** - Users find the **complex interface** of Luma Health challenging, needing prior knowledge of products for effective use. - Users face challenges with **data management** in Luma, often stemming from inaccurate or incomplete system-level data. - Users report that **incomplete data** often leads to issues with Luma's functionality, affecting overall user experience. - Users find Luma Health **not user-friendly** due to its complexity and the need for product familiarity to navigate successfully. - Users find Luma Health's **system complexity** challenging, needing prior knowledge for effective use and data management. #### What Are Recent G2 Reviews of Luma Health? **"[Effortless Patient Communication Made Easy](https://www.g2.com/survey_responses/luma-health-review-11980167)"** **Rating:** 5.0/5.0 stars *— Stephanie S.* [Read full review](https://www.g2.com/survey_responses/luma-health-review-11980167) --- **"[Luma Leads The Way](https://www.g2.com/survey_responses/luma-health-review-9733505)"** **Rating:** 4.5/5.0 stars *— Vonda M.* [Read full review](https://www.g2.com/survey_responses/luma-health-review-9733505) --- #### What Are G2 Users Discussing About Luma Health? - [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) - 1 comment - [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) - 1 comment - [Is Luma Health legitimate?](https://www.g2.com/discussions/is-luma-health-legitimate) - [What does Luma Health do?](https://www.g2.com/discussions/what-does-luma-health-do) ### 17. [Demandforce](https://www.g2.com/products/demandforce/reviews) Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com. **Average Rating:** 3.4/5.0 **Total Reviews:** 27 **How Do G2 Users Rate Demandforce?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10) - **Quality of Support:** 7.9/10 (Category avg: 8.6/10) - **Ease of Admin:** 7.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Demandforce?** - **Seller:** [Internet Brands](https://www.g2.com/sellers/internet-brands) - **Year Founded:** 1998 - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/internet-brands/ (6,980 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Medical Practice - **Company Size:** 62% Small-Business, 34% Mid-Market #### What Are Demandforce's Pros and Cons? **Pros:** - Communication (2 reviews) - Communication Efficiency (2 reviews) - Appointment Scheduling (1 reviews) - Booking Efficiency (1 reviews) - Feedback Management (1 reviews) **Cons:** - Messaging Issues (2 reviews) - Poor Customer Support (2 reviews) - Scheduling Issues (2 reviews) - Slow Speed (2 reviews) - App Instability (1 reviews) ### What Do G2 Reviewers Say About Demandforce? *AI-generated summary from verified user reviews* **Pros:** - Users value Demandforce's **real-time two-way texting** , enhancing communication and responsiveness with clients efficiently. - Users value Demandforce's **real-time two-way texting** , enhancing communication and responsiveness with clients effectively. - Users value the **easy appointment requests** integrated into their website, enhancing client interaction and satisfaction. - Users value the **booking efficiency** of Demandforce, facilitating seamless appointment requests directly from their websites. - Users value the **integration with Millennium software** , enhancing client communication and feedback collection for service improvement. **Cons:** - Users experience significant **messaging issues** with Demandforce, leading to unreliable client communication and confusion. - Users report **poor customer support** , receiving unhelpful responses while dealing with persistent app glitches and communication issues. - Users experience **scheduling issues** with Demandforce, including unreliable appointment confirmations and frustrating communication glitches. - Users often experience **slow speed** with Demandforce, leading to frustrating delays in communication and appointment confirmations. - Users express frustration with the app's **instability** , citing glitches and delays that hinder effective communication. #### What Are Recent G2 Reviews of Demandforce? **"[Real-Time Two-Way Texting Makes Communication Effortless](https://www.g2.com/survey_responses/demandforce-review-12063833)"** **Rating:** 5.0/5.0 stars *— Laura B.* [Read full review](https://www.g2.com/survey_responses/demandforce-review-12063833) --- **"[Great software ](https://www.g2.com/survey_responses/demandforce-review-3552156)"** **Rating:** 5.0/5.0 stars *— Daniela Bueno B.* [Read full review](https://www.g2.com/survey_responses/demandforce-review-3552156) --- #### What Are G2 Users Discussing About Demandforce? - [What is local demand force com?](https://www.g2.com/discussions/what-is-local-demand-force-com) - [How do I use demandforce?](https://www.g2.com/discussions/how-do-i-use-demandforce) - [What does Demandforce do?](https://www.g2.com/discussions/what-does-demandforce-do) ### 18. [Phreesia](https://www.g2.com/products/phreesia/reviews) Phreesia’s award-winning, AI-powered platform helps practices and health systems expand capacity, streamline workflows, accelerate collections and deliver modern patient experiences—without adding staff. Trusted by 4,700 healthcare organizations: With 20+ years of experience, Phreesia powers 1 in 6 U.S. patient visits (180M+ annually) and is proven to drive measurable operational and financial improvements. Highly recommended: 9 in 10 clients would recommend Phreesia. With Phreesia, you can: • Let AI handle inbound and outbound calls so your staff doesn’t have to. Automate scheduling, prescription refills, recalls, payment outreach, referrals and more with Phreesia VoiceAI—your 24/7 AI agent. • Expand your capacity and streamline patient intake: Across our network, 85% of patients check themselves in, saving 5+ minutes of staff time per visit. Maximize front-office efficiency by digitally collecting patient information, consents and medical history and more before the visit. • Get paid more, faster with flexible payment options, including Apple Pay® and Google Pay™, online payments, payment plans, card on file and more. 80%+ of patients pay their copay at point of service with Phreesia. • Eliminate paper statements—Phreesia automatically sends patients itemized digital statements as soon as their EOB is ready, helping practices get paid 4x faster. • Make scheduling effortless by letting patients self-schedule appointments on their own time. Phreesia VoiceAI handles scheduling calls and outreach, while automated reminders reduce no-shows and Appointment Accelerator® automatically fills open slots. • Reduce denials and save staff time with automated, AI-enabled eligibility and benefits verification. Phreesia confirms coverage instantly, selects the correct copay, flags out-of-network status and gives patients visibility into their benefits—helping you prevent errors, collect sooner and improve the patient experience. Let’s face it, registration = revenue. • Acquire new patients at no added cost with MediFind—our free clinician finder helps your practice get discovered and enables patients to seamlessly book appointments through embedded self-scheduling. • Close gaps in care with our robust library of clinical screening tools and customizable patient outreach messaging options. Double the number of clinical screenings you conduct by administering them automatically with Phreesia. • Engage patients in their care and provide the modern, convenient experience they expect. Across our network, 96% of patients are satisfied with their Phreesia experience. You’ll also benefit from: Actionable analytics: Gain deeper insights into intake patterns, revenue cycle metrics, appointment workflows, clinical performance and more. Privacy and security: We’re honored to have our efforts recognized with many of the industry’s most well-known certifications, including: • HITRUST CSF Certification • Payment Card Industry Data Security Standard (PCI-DSS) Level 1 Service Provider • Security Organization Control (SOC) 2 Type 2 • PCI Point-to-Point Encryption (P2PE) “Every Phreesia product helps the business do better and generate more revenue—it’s such a beautiful rhythm. Our patient population has grown tremendously, our staff is fully utilized, and we’re able to fully engage with our patients and meet them where they want to be met. We really couldn’t do it all without Phreesia.” -Liz Galvan, Practice Manager, MyOBGYN **Average Rating:** 3.9/5.0 **Total Reviews:** 44 **How Do G2 Users Rate Phreesia?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.0/10) - **Quality of Support:** 8.2/10 (Category avg: 8.6/10) - **Ease of Admin:** 7.9/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Phreesia?** - **Seller:** [Phreesia](https://www.g2.com/sellers/phreesia) - **Year Founded:** 2005 - **HQ Location:** Wilmington, DE - **Twitter:** @phreesia (1,542 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/64726/ (1,519 employees on LinkedIn®) - **Ownership:** NYSE: PHR **Who Uses This Product?** - **Who Uses This:** Office Manager - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 56% Small-Business, 38% Mid-Market #### What Are Phreesia's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Time-saving (6 reviews) - Customer Support (4 reviews) - Features (4 reviews) - Efficiency (3 reviews) **Cons:** - Learning Curve (3 reviews) - Technical Issues (3 reviews) - Training Deficiency (3 reviews) - Difficult Setup (2 reviews) - Insufficient Guidance (2 reviews) ### What Do G2 Reviewers Say About Phreesia? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Phreesia, enjoying its user-friendly interface and efficient scheduling features. - Users appreciate the **time-saving features** of Phreesia, significantly reducing check-in durations and streamlining scheduling processes. - Users praise the **exceptional customer support** of Phreesia, noting responsiveness and proactive assistance throughout implementation and beyond. - Users value the **intuitive and customizable features** of Phreesia, enhancing patient intake and communication efficiency. - Users appreciate the **efficiency** of Phreesia, significantly reducing check-in times and enhancing overall productivity. **Cons:** - Users note a **steep learning curve** for new features and training that could be more structured and cohesive. - Users often face **technical issues** with integration and system usability, impacting efficiency and functionality negatively. - Users report a **training deficiency** with Phreesia, finding the onboarding process and materials disorganized and challenging. - Users find the **difficult setup** of Phreesia challenging, often leading to overwhelming experiences and persistent issues. - Users face **insufficient guidance** in navigating Phreesia University, making it difficult to piece together training effectively. #### What Are Recent G2 Reviews of Phreesia? **"[Empowers Remote Work with Ease](https://www.g2.com/survey_responses/phreesia-review-12113577)"** **Rating:** 5.0/5.0 stars *— Maripat E.* [Read full review](https://www.g2.com/survey_responses/phreesia-review-12113577) --- **"[Streamlined Patient Process with Ease of Use](https://www.g2.com/survey_responses/phreesia-review-11700601)"** **Rating:** 5.0/5.0 stars *— Karen H.* [Read full review](https://www.g2.com/survey_responses/phreesia-review-11700601) --- #### What Are G2 Users Discussing About Phreesia? - [What is phreesia check-in system?](https://www.g2.com/discussions/what-is-phreesia-check-in-system) - [What is AR management phreesia?](https://www.g2.com/discussions/what-is-ar-management-phreesia) - [What is phreesia?](https://www.g2.com/discussions/what-is-phreesia) - [What is patient intake software?](https://www.g2.com/discussions/what-is-patient-intake-software) - 1 comment ### 19. [OhMD](https://www.g2.com/products/ohmd/reviews) OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed **Average Rating:** 4.8/5.0 **Total Reviews:** 170 **How Do G2 Users Rate OhMD?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **Quality of Support:** 9.8/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.2/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind OhMD?** - **Seller:** [OhMD](https://www.g2.com/sellers/ohmd) - **Company Website:** https://www.ohmd.com/ - **Year Founded:** 2016 - **HQ Location:** Burlington, Vermont - **LinkedIn® Page:** https://www.linkedin.com/company/3265568/ (47 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Office Manager, Medical Assistant - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 54% Small-Business, 45% Mid-Market #### What Are OhMD's Pros and Cons? **Pros:** - Communication (23 reviews) - Patient Communication (20 reviews) - Ease of Use (16 reviews) - Texting Feature (16 reviews) - Customer Communication (11 reviews) **Cons:** - Messaging Issues (8 reviews) - Limited Features (6 reviews) - Limited Messaging Features (6 reviews) - Missing Features (5 reviews) - Technical Issues (4 reviews) ### What Do G2 Reviewers Say About OhMD? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **easy communication** with patients via OhMD, eliminating phone tag and ensuring timely responses. - Users value the **easy patient communication** with OhMD, enhancing connections without sharing personal phone numbers. - Users love the **user-friendly experience** of OhMD, facilitating quick, bidirectional communication with patients. - Users love the **texting feature** of OhMD for seamless communication with patients, enhancing convenience and accessibility. - Users value the **efficient patient communication** through OhMD, enhancing convenience and minimizing missed connections. **Cons:** - Users experience **messaging issues** with OhMD, including lack of privacy and the need to refresh for new messages. - Users highlight the **limited features** of OhMD, expressing a desire for more functionality and improvements. - Users find the **limited messaging features** of OhMD hinder their ability to communicate efficiently and manage patient interactions. - Users feel there's a lack of **missing features** in OhMD, limiting its full potential and functionality. - Users experience occasional **technical issues** with OhMD, including slow performance and temporary login problems. #### What Are Recent G2 Reviews of OhMD? **"[Love OHMD](https://www.g2.com/survey_responses/ohmd-review-11664821)"** **Rating:** 5.0/5.0 stars *— Lisa S.* [Read full review](https://www.g2.com/survey_responses/ohmd-review-11664821) --- **"[OhMD easy to integrate](https://www.g2.com/survey_responses/ohmd-review-11680721)"** **Rating:** 5.0/5.0 stars *— Verified User in Medical Practice* [Read full review](https://www.g2.com/survey_responses/ohmd-review-11680721) --- #### What Are G2 Users Discussing About OhMD? - [What is OhMD used for?](https://www.g2.com/discussions/what-is-ohmd-used-for) ### 20. [TimeTap](https://www.g2.com/products/timetap/reviews) TimeTap is a powerful online scheduling tool that streamlines appointment booking for your organization and provides a client-focused approach. Book clients easily with a professional booking page, fluid calendars and lists to navigate & manage your time. TimeTap’s scheduling software is designed for medium and large organizations that need a customized booking solution. The tool allows you to automate processes. Set up repeating appointments without manually entering each time, and create unique date and time availability for each staff member to accommodate needs. We’ll send automated reminder emails to clients before each scheduled meeting. TimeTap makes it easier to manage bookings across multiple locations. You can even set up screening questions to qualify booking or registration on your page, as well as collect additional data as a part of the booking or registration process. The mobile friendly design lets you get appointments booked by anyone at any time. From course registration to appointment booking, TimeTap scheduling software is a powerful and customizable solution. Our software is HIPAA, GDPR and SOC2-compliant – giving you a highly secure software that you can trust. TimeTap has the power, features and customization to meet your scheduling needs. **Average Rating:** 4.4/5.0 **Total Reviews:** 94 **How Do G2 Users Rate TimeTap?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Quality of Support:** 8.8/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind TimeTap?** - **Seller:** [TimeTap](https://www.g2.com/sellers/timetap) - **Year Founded:** 2010 - **HQ Location:** Charlotte, NC - **Twitter:** @tmtap (3,231 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3805275/ (9 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Health, Wellness and Fitness, Retail - **Company Size:** 51% Small-Business, 28% Mid-Market #### What Are TimeTap's Pros and Cons? **Pros:** - Automatic Scheduling (2 reviews) - Automation (2 reviews) - Easy Scheduling (2 reviews) - Appointment Scheduling (1 reviews) - Automation Efficiency (1 reviews) **Cons:** - Integration Issues (1 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About TimeTap? *AI-generated summary from verified user reviews* **Pros:** - Users value the **automatic scheduling** feature of TimeTap, which streamlines the booking process and reduces no-shows. - Users value the **smart automation** of TimeTap for reducing no-shows and simplifying scheduling processes effectively. - Users love the **easy scheduling** of TimeTap, facilitating seamless meetings and reducing confusion with automated reminders. - Users appreciate the **efficient appointment scheduling** feature of TimeTap, enhancing meeting management and communication customization. - Users love the **smart automation of reminders** in TimeTap, significantly reducing no-shows and confusion during scheduling. **Cons:** - Users find **integration issues** with external calendars time-consuming, requiring patience for optimal use of TimeTap. - Users find the **learning curve steep** , particularly when setting up integrations and customizing options initially. #### What Are Recent G2 Reviews of TimeTap? **"[Fewer mails and no more time crisscrossing: TIMETAP](https://www.g2.com/survey_responses/timetap-review-10921982)"** **Rating:** 4.5/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/timetap-review-10921982) --- **"[TimeTap streamlined the scheduling and internal coordination.](https://www.g2.com/survey_responses/timetap-review-11291426)"** **Rating:** 5.0/5.0 stars *— Verified User in Human Resources* [Read full review](https://www.g2.com/survey_responses/timetap-review-11291426) --- #### What Are G2 Users Discussing About TimeTap? - [What is your experience with TimeTap for appointment scheduling, and what features do you find most valuable?](https://www.g2.com/discussions/what-is-your-experience-with-timetap-for-appointment-scheduling-and-what-features-do-you-find-most-valuable) - [What is TimeTap used for?](https://www.g2.com/discussions/what-is-timetap-used-for) ### 21. [Raintree Systems](https://www.g2.com/products/raintree-systems/reviews) Raintree is a comprehensive rehabilitation and physical therapy software solution designed to assist enterprise and large therapy provider organizations in managing patient care and business operations. With a focus on the unique needs of rehabilitation practices, Raintree supports over 50 million patient visits annually across more than 8,500 therapy clinics throughout the United States. The software integrates advanced technology, including artificial intelligence, to enhance the electronic health record (EHR) experience specifically for rehab therapy professionals. Targeted primarily at adult and pediatric therapy practices, Raintree caters to a wide range of users, including physical therapists, occupational therapists, and speech-language pathologists. The software's design is informed by best practices in rehabilitation, ensuring that therapy providers can deliver optimal care and achieve superior patient outcomes. Raintree’s commitment to innovation is evident through its strategic investments in AI technology, which streamline clinical documentation and enhance patient engagement. Key features of Raintree include its ONC-certified EHR, which is the first of its kind tailored specifically for rehabilitation therapy. This certification underscores the software's compliance with industry standards, ensuring that therapy organizations can operate securely and efficiently. Additionally, Raintree offers AI scribe technology that automates clinical documentation, allowing therapists to focus more on patient care rather than administrative tasks. The platform also includes robust patient engagement and communication tools, which facilitate better interactions between providers and patients, ultimately leading to improved satisfaction and outcomes. Furthermore, Raintree provides comprehensive revenue cycle management (RCM) solutions that help therapy practices optimize their financial processes. By integrating business intelligence and analytics, users can gain valuable insights into their operations, enabling them to make data-driven decisions that enhance efficiency and profitability. With a client base that includes 8 out of the 10 largest rehab therapy organizations and over 2,500 implementations nationwide, Raintree stands out as a leader in the industry, prioritizing compliance, security, and the specific needs of rehabilitation therapy providers. **Average Rating:** 4.2/5.0 **Total Reviews:** 117 **How Do G2 Users Rate Raintree Systems?** - **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 9.0/10) - **Quality of Support:** 7.7/10 (Category avg: 8.6/10) - **Ease of Admin:** 7.1/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Raintree Systems?** - **Seller:** [Raintree Systems](https://www.g2.com/sellers/raintree-systems) - **Company Website:** https://www.raintreeinc.com - **Year Founded:** 1983 - **HQ Location:** Chandler, AZ - **LinkedIn® Page:** https://www.linkedin.com/company/56783/ (303 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 46% Mid-Market, 40% Small-Business #### What Are Raintree Systems's Pros and Cons? **Pros:** - Features (17 reviews) - Ease of Use (16 reviews) - Efficiency (14 reviews) - Helpful (11 reviews) - Business Efficiency (8 reviews) **Cons:** - Not User-Friendly (12 reviews) - Poor Usability (11 reviews) - System Usability (9 reviews) - Navigation Difficulty (8 reviews) - Difficult Navigation (6 reviews) ### What Do G2 Reviewers Say About Raintree Systems? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **innovative features** of Raintree Systems, enhancing workflow efficiency and integrating modern technology seamlessly. - Users love the **ease of use** of Raintree Systems, enjoying streamlined workflows and comprehensive features all in one place. - Users appreciate the **efficiency** of Raintree Systems, enhancing workflows and simplifying billing processes effectively. - Users value the **responsive customer support** and seamless documentation integration offered by Raintree Systems. - Users value the **business efficiency** of Raintree Systems, praising its streamlined processes and effective support for clinic operations. **Cons:** - Users find Raintree Systems **not user-friendly** due to its outdated interface and overwhelming complexity for new users. - Users find **poor usability** challenging, with complex features that overwhelm and hinder effective use for ABA therapy. - Users face a **steep learning curve** and find usability challenging without adequate support or training from Raintree Systems. - Users often face **navigation difficulties** with Raintree Systems due to its outdated interface and overwhelming functions. - Users struggle with **difficult navigation** due to an outdated interface and lack of intuitive design in Raintree Systems. #### What Are Recent G2 Reviews of Raintree Systems? **"[Strong Features but Room for Improvement](https://www.g2.com/survey_responses/raintree-systems-review-11353838)"** **Rating:** 4.0/5.0 stars *— Courtni D.* [Read full review](https://www.g2.com/survey_responses/raintree-systems-review-11353838) --- **"[Raintree Makes Therapy Documentation Fast and Effortless](https://www.g2.com/survey_responses/raintree-systems-review-13068969)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/raintree-systems-review-13068969) --- #### What Are G2 Users Discussing About Raintree Systems? - [What is Raintree Systems | Therapy & Rehab used for?](https://www.g2.com/discussions/what-is-raintree-systems-therapy-rehab-used-for) - 1 comment ### 22. [Mend](https://www.g2.com/products/mend/reviews) Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers. Our platform connects every major touchpoint in the outpatient experience so patients and staff can move seamlessly from scheduling to intake to ongoing communication without switching systems or navigating unnecessary steps. Organizations rely on Mend for self scheduling, digital intake, automated forms, two way patient messaging, reminders, Smart Waitlist matching, online payments, and video visits. Patients can complete everything from any device through a single integrated workflow, which significantly increases participation and reduces confusion and missed appointments. Mend works alongside leading EHR systems, which allows teams to enhance their operations without replacing their system of record. Staff reduce manual work, lower phone volume, and gain clearer insight into daily performance. Mend also provides AI attendance prediction, measurement based care automation, and real time operational dashboards that support higher provider utilization and stronger organizational outcomes. Patients gain a streamlined and accessible experience that supports timely treatment. Organizations gain higher show rates, increased revenue capture, and more time for mission centered work. Mend exists to make access to mental and behavioral healthcare more convenient for all and to help outpatient organizations deliver effective and compassionate care at scale. **Average Rating:** 4.7/5.0 **Total Reviews:** 105 **How Do G2 Users Rate Mend?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **Quality of Support:** 9.5/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Mend?** - **Seller:** [Mendfamily](https://www.g2.com/sellers/mendfamily) - **Year Founded:** 2014 - **HQ Location:** Orlando, Florida - **LinkedIn® Page:** https://www.linkedin.com/company/mendfamily (75 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Mental Health Care - **Company Size:** 50% Small-Business, 33% Mid-Market #### What Are Mend's Pros and Cons? **Pros:** - Communication (2 reviews) - Telehealth Services (2 reviews) - Appointment Scheduling (1 reviews) - Communication Efficiency (1 reviews) - Ease of Use (1 reviews) ### What Do G2 Reviewers Say About Mend? *AI-generated summary from verified user reviews* **Pros:** - Users value the **convenient video chat communication** for appointments, enhancing comfort and relatability during discussions. - Users value the **convenience of remote appointments** , feeling comfortable discussing personal issues during video consultations. - Users love the **convenience of scheduling appointments from home** with Mend, enhancing their overall experience. - Users value the **communication efficiency** of Mend, finding video chats convenient and enhancing their comfort in sharing personal issues. - Users find the **ease of use** in Mend's video chat feature enhances comfort and accessibility during interviews. #### What Are Recent G2 Reviews of Mend? **"[Convenient, High-Quality Telehealth That Expands Access to Care](https://www.g2.com/survey_responses/mend-review-12629036)"** **Rating:** 4.5/5.0 stars *— Verified User in Mental Health Care* [Read full review](https://www.g2.com/survey_responses/mend-review-12629036) --- **"[Elevates Virtual Healthcare Appointments a great secure platform](https://www.g2.com/survey_responses/mend-review-12635255)"** **Rating:** 5.0/5.0 stars *— Ivan S.* [Read full review](https://www.g2.com/survey_responses/mend-review-12635255) --- #### What Are G2 Users Discussing About Mend? - [What is your primary use case for Mend, and how has it improved your patient engagement?](https://www.g2.com/discussions/what-is-your-primary-use-case-for-mend-and-how-has-it-improved-your-patient-engagement) - [Is mend HIPAA compliant?](https://www.g2.com/discussions/is-mend-hipaa-compliant) - 1 comment - [What company is MEND?](https://www.g2.com/discussions/what-company-is-mend) - [How much does mend cost?](https://www.g2.com/discussions/how-much-does-mend-cost) - [How does mend telemedicine work?](https://www.g2.com/discussions/how-does-mend-telemedicine-work) ### 23. [Profi](https://www.g2.com/products/profi/reviews) Profi is an all-in-one operating platform for professional service providers incl. coaches, consultants, trainers, therapists, and others. Built for professional service providers, Profi helps you easily streamline all operations and grow your business more efficiently. Trusted by 1000+ professionals, Profi allows you to: - Save 140 hours per year by automating busywork - Easily impress clients by providing a differentiating experience - Expand your business offerings You can use Profi as a solo provider, as a team of professionals, or as a business. Common use cases: - Schedule 1:1 and group coaching sessions with clients - Run sessions through built-in video conferencing tool or Zoom - Create and sell courses/programs - Track your clients' progress and engage them with forms - Charge membership or subscription fees - Get paid for sessions and other services through a unified billing system **Average Rating:** 4.7/5.0 **Total Reviews:** 74 **How Do G2 Users Rate Profi?** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Quality of Support:** 9.6/10 (Category avg: 8.6/10) - **Ease of Admin:** 9.5/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 5.0/10 (Category avg: 10/10) **Who Is the Company Behind Profi?** - **Seller:** [Profi](https://www.g2.com/sellers/profi) - **Year Founded:** 2021 - **HQ Location:** Los Angeles, CA - **Twitter:** @Profi_io (96 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/profi-io/ (23 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Marketing and Advertising, Professional Training & Coaching - **Company Size:** 85% Small-Business, 14% Mid-Market #### What Are Profi's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Customer Support (5 reviews) - Features (5 reviews) - All-in-one Solution (4 reviews) - Intuitive (4 reviews) **Cons:** - Limited Features (2 reviews) - Call Issues (1 reviews) - Lack of Customization (1 reviews) - Lack of Features (1 reviews) - Limited Customization (1 reviews) ### What Do G2 Reviewers Say About Profi? *AI-generated summary from verified user reviews* **Pros:** - Users find Profi to be **exceptionally easy to use** , benefiting from great support and a user-friendly design. - Users praise the **exceptional customer support** from Profi, highlighting the team's responsiveness and helpfulness throughout onboarding and updates. - Users appreciate the **excellent support** and **customizable features** of Profi, making it a valuable coaching platform. - Users value the **all-in-one solution** of Profi, simplifying program management with seamless integration and excellent support. - Users love that Profi is **intuitive and easy to use** , streamlining the management of personal development programs effortlessly. **Cons:** - Users find the **limited features** of Profi frustrating, especially regarding customization and assessment question ordering. - Users find the lack of **telephone support** challenging, relying on email and occasional Zoom calls for assistance. - Users desire more **customization options** in Profi, especially for branding and profile links, to enhance their experience. - Users express frustration over the **lack of re-ordering questions** in assessments, though support indicates it may be added soon. - Users desire more **customization options** in Profi, particularly for branding and profile links, to enhance their experience. #### What Are Recent G2 Reviews of Profi? **"[Scheduling & Software upgrades, Customer Support/Onboarding team](https://www.g2.com/survey_responses/profi-review-11546512)"** **Rating:** 4.5/5.0 stars *— Lisa A.* [Read full review](https://www.g2.com/survey_responses/profi-review-11546512) --- **"[Cleanest, easiest to use coaching software I've tried.](https://www.g2.com/survey_responses/profi-review-10921879)"** **Rating:** 5.0/5.0 stars *— adam v.* [Read full review](https://www.g2.com/survey_responses/profi-review-10921879) --- #### What Are G2 Users Discussing About Profi? - [What is Profi (formerly awarenow) used for?](https://www.g2.com/discussions/what-is-profi-formerly-awarenow-used-for) - 1 upvote ### 24. [CentralReach](https://www.g2.com/products/centralreach/reviews) CentralReach is an EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) practices and others who provide autism and Intellectual and Developmental Disabilities (IDD) care. The web-based, HIPAA-compliant system integrates intake, scheduling, billing, claims management, mobile data collection, progress monitoring, documentation, business intelligence and analytics solutions, and more. CentralReach pairs with autism and IDD assessments, a learning management system, billing services, and a precision teaching solution. Large and midsized organizations are empowered to serve more clients with time-saving efficiencies and integrations in the all-in-one CentralReach platform. Protect PHI with HIPAA-compliant client intake and file storage; maximize reimbursements with powerful scheduling to deliver all authorized treatment hours; improve RCM cash flow across billing, claim scrubbing, clearinghouse integration, payment posting, invoicing, credit card processing, and secondary and tertiary insurance billing; and leverage business intelligence reporting and analytics to drive business growth. Therapy practices choose CentralReach to elevate care. The data collection and program management solution powers effective staff supervision, frequent client progress monitoring, and remote parent training, plus video modeling. Automations equip clinicians to spend less time on documentation and administration, and more time with clients, and the included CR Mobile app supports end-to-end care delivery, offline or online. **Average Rating:** 3.7/5.0 **Total Reviews:** 60 **How Do G2 Users Rate CentralReach?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10) - **Quality of Support:** 7.9/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.1/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind CentralReach?** - **Seller:** [CentralReach](https://www.g2.com/sellers/centralreach) - **Year Founded:** 2010 - **HQ Location:** Fort Lauderdale, Florida - **Twitter:** @CentralReach (1,506 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3038501/ (400 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Mental Health Care, Individual & Family Services - **Company Size:** 63% Mid-Market, 25% Small-Business #### What Are Recent G2 Reviews of CentralReach? **"[Central Reach makes everything eaiser](https://www.g2.com/survey_responses/centralreach-review-9097717)"** **Rating:** 5.0/5.0 stars *— Heather L.* [Read full review](https://www.g2.com/survey_responses/centralreach-review-9097717) --- **"[It was amazing. Everything is here.](https://www.g2.com/survey_responses/centralreach-review-7917862)"** **Rating:** 5.0/5.0 stars *— Herald John T.* [Read full review](https://www.g2.com/survey_responses/centralreach-review-7917862) --- #### What Are G2 Users Discussing About CentralReach? - [Is CentralReach a EMR?](https://www.g2.com/discussions/is-centralreach-a-emr) - 1 comment - [How much does CentralReach cost?](https://www.g2.com/discussions/how-much-does-centralreach-cost) - [Does CentralReach track location?](https://www.g2.com/discussions/does-centralreach-track-location) - 1 comment - [What is CentralReach used for?](https://www.g2.com/discussions/what-is-centralreach-used-for) - 1 comment ### 25. [RXNT](https://www.g2.com/products/rxnt/reviews) Integrated, customizable, ONC-certified clinical management and practice management software for healthcare providers and care organizations. Founded in 1999 and headquartered in Maryland, RXNT's suite of practice software tools will drive efficiency and accuracy, and better patient outcomes. Our software is tailored for many practice types and specialties, including ambulatory physicians, healthcare providers, medical billers, and other health organizations throughout the United States. RXNT's software offer a wide range of functionality, such as E-Prescribing, Electronic Health Records, Patient Engagement, Medical Billing, Patient Scheduling, and more. Additionally, RXNT provides an all-in-one Full Suite system, which integrates all products for an seamless user experience. Over 100 million prescriptions have been transmitted and 5 billion claims processed using RXNT's software. Simple, transparent pricing includes a free onboarding and training period, free data transfer, forever free in-house support, free mobile applications, and no "hidden fees." Our mobile applications for iOS and Android phones and tablets allow providers to e-prescribe, manage patient information, charge capture, schedule providers and practice resources, and check in patients from anywhere. Key features of RXNT include its HIPAA-compliant and ONC-ACB-certified status, ensuring that user data is secure and meets regulatory standards. The software is also Surescripts-certified, EPCS-certified, and PDMP-connected, which enhances its functionality in e-prescribing and medication management. RXNT's commitment to transparency is reflected in its straightforward pricing model, which includes free onboarding and training, free data transfer, and ongoing in-house support without hidden fees. The availability of mobile applications for iOS and Android devices further empowers healthcare providers to manage patient information, schedule appointments, and e-prescribe from virtually anywhere. RXNT has received recognition for its contributions to the healthcare technology landscape. It was named the Best Overall E-Prescribing Software in 2024 by Forbes Advisor and was ranked on the Inc. 5000 list of The Most Successful Companies in America for four consecutive years. Additionally, RXNT has been acknowledged as a "true trailblazer" and ranked among the Top 100 Healthtech Companies by the Healthcare Technology Report, further solidifying its reputation in the industry. With hundreds of Gartner Research Report Badges awarded for Top Software, RXNT continues to demonstrate its commitment to innovation and excellence in healthIT. **Average Rating:** 4.2/5.0 **Total Reviews:** 49 **How Do G2 Users Rate RXNT?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Quality of Support:** 8.0/10 (Category avg: 8.6/10) - **Ease of Admin:** 8.3/10 (Category avg: 8.5/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind RXNT?** - **Seller:** [RXNT](https://www.g2.com/sellers/rxnt) - **Company Website:** https://www.rxnt.com - **Year Founded:** 1999 - **HQ Location:** Annapolis, Maryland - **LinkedIn® Page:** https://www.linkedin.com/company/rxnt/ (136 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 62% Small-Business, 32% Mid-Market #### What Are Recent G2 Reviews of RXNT? **"[Complex UI, yet Cost effective tool](https://www.g2.com/survey_responses/rxnt-review-4640226)"** **Rating:** 4.0/5.0 stars *— Verified User in Health, Wellness and Fitness* [Read full review](https://www.g2.com/survey_responses/rxnt-review-4640226) --- **"[Record patient information](https://www.g2.com/survey_responses/rxnt-review-8744210)"** **Rating:** 4.5/5.0 stars *— Satyavathi D.* [Read full review](https://www.g2.com/survey_responses/rxnt-review-8744210) --- #### What Are G2 Users Discussing About RXNT? - [What is RXNT EHR used for?](https://www.g2.com/discussions/what-is-rxnt-ehr-used-for) - [What is meant by practice management?](https://www.g2.com/discussions/what-is-meant-by-practice-management) - [What are the five functional components of an EHR?](https://www.g2.com/discussions/what-are-the-five-functional-components-of-an-ehr) - [What is practice management software examples?](https://www.g2.com/discussions/rxnt-practice-management-what-is-practice-management-software-examples) - [What are the 8 core functions of EHR?](https://www.g2.com/discussions/what-are-the-8-core-functions-of-ehr) ## What Is Patient Scheduling Software? [Patient Experience Software](https://www.g2.com/categories/patient-experience-88bbaea1-3b81-4636-8255-4b3ab72d3675) ## What Software Categories Are Similar to Patient Scheduling Software? - [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management) - [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) - [Patient Intake Software](https://www.g2.com/categories/patient-intake)