# Best Patient Engagement Software - Page 2 ## How Many Patient Engagement Software Products Does G2 Track? **Total Products under this Category:** 404 ### Category Stats (Aug 2026) - **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Patient Engagement Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 12,800+ Authentic Reviews - 404+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Patient Engagement Software ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=1824&focus%5B%5D=155274&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=47612) Highlighted products: Birdeye, Weave, ModMed, eClinicalWorks, Curogram, NexHealth, Adit, and Pabau Practice Management. Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=eclinicalworks&focus%5B%5D=curogram&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=pabau-practice-management) **Sponsored** ### Zanda (formerly Power Diary) Zanda is an all-in-one practice management system, built to save time, reduce stress, and keep you in control. - Calendar management: scheduling, waitlist, automated appointment reminders, and confirmations. - Documentation: customizable clinical note templates, AI-powered session transcription and refinement, and online forms. - Client portal with online booking, reschedule and cancellation options, plus online payments, access to invoices, online forms, and Telehealth. Accepting waitlist requests. - Automations: invoicing, appointment follow-ups, recalls, new client communication, and more. - Practice Notifications and Team Communication Hub, and in-platform Practice Operations Manual Built for solo practitioners and large clinics alike, Zanda supports a wide range of professionals, including psychologists, physiotherapists, speech therapists, chiropractors, counselors, and other allied health providers. To give you peace of mind, Zanda offers a 12-month Money-Back Guarantee and delivers top-tier support, including free data import. New releases: - Scored Forms (Online Forms enhancement) - This makes it easier to track client progress over time using standard outcome measures or custom assessments, without manual calculations or external tools. - Client Progress Reports - Users get a quick overview of progress alongside the ability to explore the full context behind each result, helping them stay informed and make more confident clinical decisions. - Practitioner Utilisation Report - It gives practice managers and owners immediate visibility into how practitioner time is used, helping them identify underutilized staff, quantify the impact of cancellations, and make better scheduling and revenue decisions. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-13T13%3A42%3A20Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=108963&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%3FhsCtaTracking%3D3bb180da-8656-44cc-9e01-e64ad52ada25%257C458e5a36-98c2-407b-8fbf-5ada5c4fad5b%26page%3D2&secure%5Btoken%5D=4dce4cd582606d23a9741bc1da662b517a4da284df86fe60f1905894fc0a34a3&secure%5Burl%5D=https%3A%2F%2Fzandahealth.com%2Fpricing%2F&secure%5Burl_type%5D=paid_promos) ### [Solutionreach](https://www.g2.com/products/solutionreach/reviews) Accelerate your revenue cycle with a unified, customizable patient messaging solution that streamlines the patient journey from first appointment to final payment. Solutionreach is the easy-to-use communications solution that helps build personalized patient relationships, improves care outcomes, optimizes staff time, and drives revenue We transform your patient communications while integrating seamlessly into existing operations. For 24 years, Solutionreach has kept offices running smoothly daily by growing revenue, and reducing no-shows for healthcare customers of all sizes with our industry-leading platform and service reliability. To learn how to get happier patients and staff with Solutionreach, visit www.solutionreach.com. **Average Rating:** 4.3/5.0 **Total Reviews:** 167 #### How Do G2 Users Rate Solutionreach? - **Workflow Management:** 8.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.5/10 (Category avg: 8.5/10) - **Patient Communications:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Solutionreach? - **Seller:** [Solutionreach](https://www.g2.com/sellers/solutionreach) - **Year Founded:** 2000 - **HQ Location:** Lehi, UT - **Twitter:** @solutionreach 1,828 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2b9e2f8996e493377ecc86b037a572fe70d926607780d97d148bdef799392e8a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2326749%2F&secure%5Burl_type%5D=linkedin_company_website) 309 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Office Manager - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 88% Small, 9% Medium #### What Do G2 Reviewers Say About Solutionreach? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **streamlined appointment scheduling** with Solutionreach, enhancing communication and user satisfaction for staff and patients. - Users value the **streamlined patient communication** with Solutionreach, making scheduling effortless for both staff and patients. - Users value the **efficient communication** capabilities of Solutionreach, ensuring quick and easy updates for all customers. - Users find **communication easy** with Solutionreach, allowing quick updates to reach customers efficiently. - Users value the **communication efficiency** of Solutionreach, finding it quick to send updates to customers. ##### Cons - Users are frustrated by **frequent updates** that change the functionality of Conversations, leading to a less seamless experience. - Users find the **browser dependency inconvenient** , as it complicates usage and leads to accidental closures. - Users find the **inefficient updates** frustrating, as it complicates the user experience with unnecessary browser requirements. - Users desire a **pay per use payments option** for greater flexibility with Solutionreach billing. - Users are frustrated with the **update issues** in Solutionreach, particularly the unintended browser opening of Conversations. #### What Are Recent G2 Reviews of Solutionreach? **["Great Partner!"](https://www.g2.com/survey_responses/solutionreach-review-12439031)** **Rating:** 5.0/5.0 stars _— Betsy C._ [Read full review](https://www.g2.com/survey_responses/solutionreach-review-12439031) **["Easy Texting for Payments, Reviews, and Paperwork"](https://www.g2.com/survey_responses/solutionreach-review-12625716)** **Rating:** 5.0/5.0 stars _— Kelsey H._ [Read full review](https://www.g2.com/survey_responses/solutionreach-review-12625716) #### What Are G2 Users Discussing About Solutionreach? - [What is Solutionreach used for?](https://www.g2.com/discussions/solutionreach-what-is-solutionreach-used-for) - [What is Solutionreach used for?](https://www.g2.com/discussions/what-is-solutionreach-used-for) ### [Practice Better](https://www.g2.com/products/practice-better/reviews) Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry. **Average Rating:** 4.7/5.0 **Total Reviews:** 298 #### How Do G2 Users Rate Practice Better? - **Workflow Management:** 8.7/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.2/10 (Category avg: 8.5/10) - **Patient Communications:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind Practice Better? - **Seller:** [Green Patch Inc](https://www.g2.com/sellers/green-patch-inc) - **Company Website:** practicebetter.io - **Year Founded:** 2014 - **HQ Location:** Toronto, ON, CA - **Twitter:** @thatcleanlife 4,778 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=574360a36e3a79434b49cd9e640790593b12f4dfb95350e580b320098dad786a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16034130&secure%5Burl_type%5D=linkedin_company_website) 88 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Registered Dietitian - **Top Industries:** Health, Wellness and Fitness, Alternative Medicine - **Company Size:** 96% Small #### What Do G2 Reviewers Say About Practice Better? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Practice Better, streamlining processes for both professionals and clients seamlessly. - Users appreciate the **all-in-one platform** of Practice Better that simplifies client communication, billing, and scheduling tasks. - Users value the **efficiency** of Practice Better, thanks to seamless integrations that streamline processes and save time. - Users value the **easy integrations** of Practice Better, enhancing their workflow by consolidating multiple essential tasks. - Users appreciate the **seamless integrations** of Practice Better, consolidating tasks and enhancing workflow efficiency effectively. ##### Cons - Users highlight the **missing features** in Practice Better, particularly in assessments and collaboration tools for therapists. - Users find **limited features** in Practice Better, wishing for improved assessments and collaboration tools tailored for therapists. - Users find the platform **not user-friendly** , citing overwhelming functionality and clunky navigation that hinders efficiency. - Users face **integration issues** with Practice Better, particularly with syncing Google Calendar and connecting to QuickBooks. - Users find the **increasing costs** of Practice Better challenging, particularly for those starting their businesses. #### What Are Recent G2 Reviews of Practice Better? **["Elite, Easy-to-Use Platform with Outstanding Customer Service"](https://www.g2.com/survey_responses/practice-better-review-12488200)** **Rating:** 5.0/5.0 stars _— Stephanie Z._ [Read full review](https://www.g2.com/survey_responses/practice-better-review-12488200) **["Everything at Your Fingertips with Practice Better"](https://www.g2.com/survey_responses/practice-better-review-8288026)** **Rating:** 5.0/5.0 stars _— Elizabeth A._ [Read full review](https://www.g2.com/survey_responses/practice-better-review-8288026) #### What Are G2 Users Discussing About Practice Better? - [What do you like most about Practice Better for managing client health records, and what improvements could be made?](https://www.g2.com/discussions/what-do-you-like-most-about-practice-better-for-managing-client-health-records-and-what-improvements-could-be-made) - [What is the better app?](https://www.g2.com/discussions/what-is-the-better-app) - 1 comment - [Is practice Better hipaa compliant?](https://www.g2.com/discussions/is-practice-better-hipaa-compliant) - 1 comment - [Is Canadian practice better?](https://www.g2.com/discussions/is-canadian-practice-better) - 1 comment ### [MyChart](https://www.g2.com/products/mychart/reviews) MyChart Bedside provides access to their latest lab results, a way to message their nurses and doctors, and clear, nontechnical explanations of their treatment. **Average Rating:** 4.4/5.0 **Total Reviews:** 38 #### How Do G2 Users Rate MyChart? - **Workflow Management:** 7.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.9/10 (Category avg: 8.5/10) - **Patient Communications:** 9.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind MyChart? - **Seller:** [Epic Systems](https://www.g2.com/sellers/epic-systems-750cb0d2-609a-45fe-a972-9ac8cf80bc1a) - **Year Founded:** 1979 - **HQ Location:** Verona, WI - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2ff08c4f8eae05a807df1b7e218e92d126f6faa65063b30a916c1fcada0738db&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F163658%2F&secure%5Burl_type%5D=linkedin_company_website) 17,254 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness - **Company Size:** 50% Large, 38% Small #### What Are Recent G2 Reviews of MyChart? **["MyChart - through eyes of a patient and a provider's personnel"](https://www.g2.com/survey_responses/mychart-review-6791215)** **Rating:** 4.0/5.0 stars _— Priscilla H._ [Read full review](https://www.g2.com/survey_responses/mychart-review-6791215) **["Easy Doctor Messaging and Quick Access to Test Results"](https://www.g2.com/survey_responses/mychart-review-13219905)** **Rating:** 5.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/mychart-review-13219905) #### What Are G2 Users Discussing About MyChart? - [Is MyChart a software?](https://www.g2.com/discussions/is-mychart-a-software) - [What is the difference between Epic and MyChart?](https://www.g2.com/discussions/what-is-the-difference-between-epic-and-mychart) - [What are the benefits of MyChart?](https://www.g2.com/discussions/what-are-the-benefits-of-mychart) - 1 comment - [What does MyChart app do?](https://www.g2.com/discussions/what-does-mychart-app-do) ### [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) EHRYourWay is an end-to-end, ONC-certified electronic health record (EHR) solution specifically designed for the unique needs of behavioral health organizations. This comprehensive platform caters to outpatient and inpatient mental health clinics, addiction treatment centers, psychiatric hospitals, and Certified Community Behavioral Health Clinics (CCBHCs). By integrating all necessary functionalities—from patient intake and admissions to scheduling, clinical documentation, billing, and reporting—EHRYourWay eliminates the need for multiple vendors and disjointed systems, providing a seamless experience for users. Targeted primarily at healthcare providers in the behavioral health sector, EHRYourWay addresses the complexities of clinical workflows, compliance, and billing associated with mental health care. The platform is particularly beneficial for organizations that require a high degree of customization in their documentation and operational processes. Unlike rigid EHR systems that impose predefined workflows, EHRYourWay allows organizations to configure the platform according to their specific needs, ensuring that forms, workflows, and rules align with existing practices. This flexibility is essential for maintaining efficiency and minimizing disruption in clinical settings. One of the standout features of EHRYourWay is its robust clinical documentation capabilities. The platform enables users to create fully customized electronic replicas of their existing paper forms, allowing clinical staff to document care in a familiar format. It supports a wide range of behavioral health documentation, including psychiatric evaluations, therapy progress notes, and treatment plans. Additionally, built-in validated assessments, such as the PHQ-9 and GAD-7, automate scoring, while the integrated treatment planning module ensures continuity across patient records, linking assessments, diagnoses, and treatment goals in a comprehensive, audit-ready manner. In terms of billing and revenue cycle management, EHRYourWay streamlines the entire process from eligibility verification to claims submission. Its advanced fee schedule rules engine automates the determination of CPT codes and charge amounts, reducing manual entry and minimizing errors. The platform accommodates complex billing requirements, supporting various payers, including Medicaid, Medicare, and commercial insurers. Furthermore, EHRYourWay is equipped with compliance features, such as SOC 2 and ONC certifications, ensuring that organizations remain audit-ready while adhering to regulatory standards. EHRYourWay also excels in practice management, offering integrated solutions for scheduling, telehealth, patient portals, and intake management without the need for third-party add-ons. With a dedicated team of over 150 developers focused exclusively on behavioral health, EHRYourWay provides specialized support seven days a week, ensuring that users receive assistance tailored to their operational needs. This commitment to understanding the intricacies of behavioral health operations sets EHRYourWay apart as a comprehensive solution for organizations striving to enhance their clinical and administrative workflows. **Average Rating:** 4.7/5.0 **Total Reviews:** 332 #### How Do G2 Users Rate EHRYourWay? - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind EHRYourWay? - **Seller:** [EHR Your Way](https://www.g2.com/sellers/ehr-your-way) - **Company Website:** ehryourway.com - **Year Founded:** 2008 - **HQ Location:** San Diego, California - **Twitter:** @ehryourway 168 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5eee67a9f7400daff75e67a2cb2cf322c139f3ba627fd3ab4ee15b86552deaf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fehr-your-way%2F&secure%5Burl_type%5D=linkedin_company_website) 33 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Therapist, Office Manager - **Top Industries:** Mental Health Care, Hospital & Health Care - **Company Size:** 55% Small, 43% Medium #### What Do G2 Reviewers Say About EHRYourWay? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of EHR Your Way, simplifying navigation and streamlining daily tasks effectively. - Users find EHRYourWay’s **customer support exceptional** , promptly assisting with issues and enhancing overall user experience. - Users value the **efficiency** of EHRYourWay, enjoying streamlined workflows and quick access to necessary information. - Users appreciate the **streamlined documentation workflow** of EHRYourWay, which enhances efficiency and reduces administrative tasks. - Users praise the **user-friendly navigation** of EHRYourWay, making it convenient for staff and improving their experience. ##### Cons - Users often face **technical issues** , including bugs and slow performance, which hinder daily workflow and productivity. - Users find the **limited customization** in EHRYourWay restricting for their clinical documentation needs. - Users find **poor navigation** in EHRYourWay frustrating, impacting usability and slowing down their workflow significantly. - Users find EHRYourWay to be **not user-friendly** , especially for older coworkers and during busy workflow times. - Users notice a **significant learning curve** with EHRYourWay, making initial navigation challenging for new users. #### What Are Recent G2 Reviews of EHRYourWay? **["Extremely Helpful and Time-Saving EHR with Minimal Issues"](https://www.g2.com/survey_responses/ehryourway-review-12210651)** **Rating:** 5.0/5.0 stars _— Amanda J._ [Read full review](https://www.g2.com/survey_responses/ehryourway-review-12210651) **["Consistently Excellent Support and a Smooth EHRYW Implementation"](https://www.g2.com/survey_responses/ehryourway-review-12678542)** **Rating:** 4.0/5.0 stars _— Kate T._ [Read full review](https://www.g2.com/survey_responses/ehryourway-review-12678542) #### What Are G2 Users Discussing About EHRYourWay? - [What are the EHR functions?](https://www.g2.com/discussions/what-are-the-ehr-functions) - 1 comment - [What are the key components of an EHR?](https://www.g2.com/discussions/what-are-the-key-components-of-an-ehr) - [What are the unique features of electronic health record software?](https://www.g2.com/discussions/what-are-the-unique-features-of-electronic-health-record-software) - 1 comment - [What are the features of an EHR system?](https://www.g2.com/discussions/ehr-your-way-what-are-the-features-of-an-ehr-system) ### [MaxAssist](https://www.g2.com/products/maxassist/reviews) MaxAssist® is an AI-powered platform designed for dental practices to enhance patient engagement and streamline daily operations. Built by dental professionals, it integrates multiple features to support admin teams, office managers, and dentists in managing scheduling, communication, and administrative workflows. Unlike traditional software, MaxAssist® goes beyond sending reminders by also targeting patients who do not respond to automation. MaxAI, our actionable intelligence feature, uses over a decade of patient scheduling data to generate personalized daily plans. Each morning, dental teams receive guidance on which patients to contact and the most effective approach, helping practices stay ahead of gaps in their hygiene schedule while also identifying unscheduled treatment opportunities. MaxAI can forecast up to 30 days in advance, allowing practices to proactively address potential slowdowns and maximize patient visits. Max integrates with Mango Voice for seamless patient communication. Features like Call Pop and Patient Pop provide immediate visibility into who is calling, including appointment history and relevant patient details. Staff can engage patients in real time, book appointments directly from calls, and reduce manual note-taking, creating a more efficient admin team. MaxAssist® features a user-friendly interface and optimized workflows that reduce errors and simplify repetitive tasks. Staff can manage appointments, track performance, and optimize the entire patient journey with less effort. By combining AI-driven insights, integrated communication tools, and workflow optimization, MaxAssist® ensures dental teams can keep hygiene schedules full, capture previously missed treatment opportunities, and deliver a more productive, patient-focused practice environment. **Average Rating:** 4.7/5.0 **Total Reviews:** 282 #### How Do G2 Users Rate MaxAssist? - **Workflow Management:** 9.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.6/10 (Category avg: 8.5/10) - **Patient Communications:** 9.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind MaxAssist? - **Seller:** [MaxAssist](https://www.g2.com/sellers/maxassist) - **Company Website:** www.maxassist.com - **Year Founded:** 2013 - **HQ Location:** Calgary, Alberta - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=41dffb6f53aa05e7705f93bc65e010be9726374c45071531864a33c82b8ca04e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frecallmax%2F&secure%5Burl_type%5D=linkedin_company_website) 66 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Office Manager, Dentist - **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness - **Company Size:** 87% Small, 7% Medium #### What Do G2 Reviewers Say About MaxAssist? _AI-generated summary from verified user reviews_ ##### Pros - Users find MaxAssist incredibly **easy to use** , streamlining patient contact and simplifying appointment management effortlessly. - Users value the **effective patient communication** features of MaxAssist, enhancing engagement and retention effortlessly. - Users highly value the **setup ease** of MaxAssist, appreciating its intuitive design and responsive customer support. - Users value the **time-saving features** of MaxAssist, enabling efficient communication and reduced phone call requirements. - Users find the **easy setup** of MaxAssist highly beneficial, enabling seamless integration and efficient communication. ##### Cons - Users often face **messaging issues** with MaxAssist, such as automatic reminders and unwanted text distribution to all patients. - Users are frustrated by the **limited features** of MaxAssist, particularly regarding scheduling and appointment management. - Users find the **system navigation confusing** , with unclear notes and difficulties during follow-ups affecting usability. - Users find **software limitations** in MaxAssist, particularly with confusing notes and difficulties in accessing essential information. - Users find the **complex navigation** in MaxAssist frustrating, preferring quicker access to information and simpler formatting. #### What Are Recent G2 Reviews of MaxAssist? **["Reliable, Efficient Patient Communication That Cuts Admin Work"](https://www.g2.com/survey_responses/maxassist-review-13184668)** **Rating:** 4.5/5.0 stars _— Mel V._ [Read full review](https://www.g2.com/survey_responses/maxassist-review-13184668) **["MaxAssist’s Cancellation List Saves Time with Fast Bulk Messaging"](https://www.g2.com/survey_responses/maxassist-review-13161859)** **Rating:** 5.0/5.0 stars _— Melissa L._ [Read full review](https://www.g2.com/survey_responses/maxassist-review-13161859) #### What Are G2 Users Discussing About MaxAssist? - [What is RecallMax used for?](https://www.g2.com/discussions/what-is-recallmax-used-for) - 1 comment ### [Luma Health](https://www.g2.com/products/luma-health/reviews) Luma was founded on the idea that healthcare should work better for all. Our solutions eliminate bottlenecks in the patient journey to make health systems more efficient – from scheduling and care coordination to AI fax processing. Headquartered in San Francisco, Luma serves more than 1,000 healthcare organizations in the United States, Canada, and the United Kingdom. Luma supports the care journeys of more than 100 million patients. **Average Rating:** 4.8/5.0 **Total Reviews:** 81 #### How Do G2 Users Rate Luma Health? - **Workflow Management:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.5/10 (Category avg: 8.5/10) - **Patient Communications:** 9.8/10 (Category avg: 8.8/10) #### Who Is the Company Behind Luma Health? - **Seller:** [Luma Health](https://www.g2.com/sellers/luma-health) - **Year Founded:** 2015 - **HQ Location:** San Mateo, California - **Twitter:** @lumahealthhq 686 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e3d15a86d881aa1e7579816ce015619b0fe1ecca1b0f4d4b3ca16453090685d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6403362%2F&secure%5Burl_type%5D=linkedin_company_website) 198 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 57% Medium, 38% Small #### What Do G2 Reviewers Say About Luma Health? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **automation features** of Luma Health, enhancing patient engagement while minimizing the need for human intervention. - Users value the **easy communication** with patients, facilitating quick and effective replies. - Users appreciate the **comprehensive features** of Luma Health, enhancing patient engagement and streamlining operational efficiency. - Users appreciate the **easy communication** with patients, enabling seamless text exchanges and quick responses. - Users value the **outstanding customer support** of Luma Health, appreciating the team's brilliance and compassion in problem-solving. ##### Cons - Users find the **complex interface** of Luma Health challenging, needing prior knowledge of products for effective use. - Users face challenges with **data management** in Luma, often stemming from inaccurate or incomplete system-level data. - Users report that **incomplete data** often leads to issues with Luma's functionality, affecting overall user experience. - Users find Luma Health **not user-friendly** due to its complexity and the need for product familiarity to navigate successfully. - Users find Luma Health's **system complexity** challenging, needing prior knowledge for effective use and data management. #### What Are Recent G2 Reviews of Luma Health? **["Luma Leads The Way"](https://www.g2.com/survey_responses/luma-health-review-9733505)** **Rating:** 4.5/5.0 stars _— Vonda M._ [Read full review](https://www.g2.com/survey_responses/luma-health-review-9733505) **["Effortless Patient Communication Made Easy"](https://www.g2.com/survey_responses/luma-health-review-11980167)** **Rating:** 5.0/5.0 stars _— Stephanie S._ [Read full review](https://www.g2.com/survey_responses/luma-health-review-11980167) #### What Are G2 Users Discussing About Luma Health? - [What is patient engagement platform?](https://www.g2.com/discussions/what-is-patient-engagement-platform) - 1 comment - [How do you use Luma health?](https://www.g2.com/discussions/how-do-you-use-luma-health) - 1 comment - [Is Luma Health legitimate?](https://www.g2.com/discussions/is-luma-health-legitimate) - [What does Luma Health do?](https://www.g2.com/discussions/what-does-luma-health-do) ### [RevenueWell](https://www.g2.com/products/revenuewell/reviews) RevenueWell is a dental practice management and patient communication platform that helps dental practices attract new patients, automate administrative workflows, and strengthen relationships with existing patients throughout the care journey. Designed for solo practices, group practices, and dental specialists, the platform integrates marketing, communication, and front-office tools into a single solution built specifically for the dental industry. RevenueWell was founded in 2010 by dental professionals to address the operational and communication challenges unique to dental practices. The platform reduces manual front-desk work by automating outreach, appointment management, and patient follow-up — allowing staff to spend less time on administrative tasks and more time on patient care. Core platform capabilities include: Automated appointment reminders, post-op instructions, and treatment plan follow-ups via email, text, and phone Two-way texting and integrated phone (RevenueWell Phone) for flexible, real-time patient communication Online scheduling and digital patient intake forms (RevenueWell Forms) to reduce paperwork and streamline check-in Social media management and online reputation management tools to support patient acquisition Teledentistry support for remote patient consultations RevenueWell also offers add-on products for practices that want to extend their capabilities: AI Receptionist — An AI-powered virtual receptionist that handles inbound patient calls, answers common questions, and captures appointment requests around the clock, reducing missed calls and front-desk phone volume AI Insurance Verification — An automated insurance verification tool that checks patient eligibility in real time, reducing manual verification time and helping prevent claim errors before appointments For practices that prefer a fully managed approach to patient acquisition, RevenueWell offers digital marketing services, including website design, paid search advertising, and SEO — handled by a team with dental-specific marketing expertise. This allows practices to outsource their online marketing without managing agencies or building in-house capabilities. RevenueWell integrates with major dental practice management systems, making it compatible with existing clinical workflows without requiring practices to replace their current software infrastructure. **Average Rating:** 4.7/5.0 **Total Reviews:** 134 #### How Do G2 Users Rate RevenueWell? - **Workflow Management:** 9.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.3/10 (Category avg: 8.5/10) - **Patient Communications:** 9.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind RevenueWell? - **Seller:** [RevenueWell](https://www.g2.com/sellers/revenuewell) - **Company Website:** www.revenuewell.com - **Year Founded:** 2010 - **HQ Location:** Chicago, Illinois - **Twitter:** @RevenueWell 1,154 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c0e12552de097bc30837d89437e68b0925849f295247afd570a035b22dd480b3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1183856%2F&secure%5Burl_type%5D=linkedin_company_website) 158 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Office Manager - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 93% Small, 6% Medium #### What Do G2 Reviewers Say About RevenueWell? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use** with RevenueWell, enhancing patient connections and simplifying practice management. - Users appreciate the **effective patient communication** features of RevenueWell, enhancing their connection and engagement with patients. - Users appreciate the **automatic reminders** in RevenueWell, which streamline appointment confirmations and save valuable time. - Users appreciate the **confirmation automation** of RevenueWell, simplifying patient communication and saving valuable staff time. - Users love the **efficiency** of RevenueWell, appreciating time savings in confirmations, reminders, and real-time notifications. ##### Cons - Users report frustrating **billing issues** with RevenueWell, including delays in cancellation and excessive password changes. - Users report frequent **technical issues** with RevenueWell, including glitches and difficulties with campaign alerts and reminders. - Users experience **messaging issues** with RevenueWell, reporting instability and lack of timely notifications in the mobile app. - Users face **connectivity issues** with RevenueWell, impacting timely patient communications and overall app stability. - Users report **poor customer service** , citing long billing issues and difficult transitions to RevenueWell phones. #### What Are Recent G2 Reviews of RevenueWell? **["RevenueWell is like having an extra person working for you."](https://www.g2.com/survey_responses/revenuewell-review-879108)** **Rating:** 5.0/5.0 stars _— Lesley R._ [Read full review](https://www.g2.com/survey_responses/revenuewell-review-879108) **["Helpful Insights and Great Communication"](https://www.g2.com/survey_responses/revenuewell-review-13068805)** **Rating:** 4.5/5.0 stars _— Karen D._ [Read full review](https://www.g2.com/survey_responses/revenuewell-review-13068805) #### What Are G2 Users Discussing About RevenueWell? - [What does RevenueWell do?](https://www.g2.com/discussions/what-does-revenuewell-do) - [Who owns RevenueWell?](https://www.g2.com/discussions/who-owns-revenuewell) - [How much does RevenueWell cost?](https://www.g2.com/discussions/how-much-does-revenuewell-cost) - [What is RevenueWell?](https://www.g2.com/discussions/what-is-revenuewell) ### [OhMD](https://www.g2.com/products/ohmd/reviews) OhMD is a HIPAA-compliant omni-channel patient communication platform designed to reduce high inbound call volume for physician practices. OhMD brings AI-driven and human-led conversations together across phone, text, and web in a single unified inbox, allowing practices to deflect routine calls with AI while keeping staff in control when expertise is needed. Practices use OhMD to: • Deflect inbound patient calls into text and AI-assisted conversations • Answer calls, texts, and web chats from one unified inbox • Automate scheduling and routine requests without removing staff from the loop • Reduce front desk interruptions and staff burnout • Improve patient access without hiring or outsourcing Practices using OhMD report: • Fewer staff-handled calls • Lower communication costs • Improved patient access and growth Core capabilities include: • AI-assisted call answering and scheduling • Secure texting and call-to-text deflection • Unified inbox for calls, texts, and web chat • Smart routing and assignments based on patient intent • Human takeover of AI conversations when needed **Average Rating:** 4.8/5.0 **Total Reviews:** 170 #### How Do G2 Users Rate OhMD? - **Workflow Management:** 9.6/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.3/10 (Category avg: 8.5/10) - **Patient Communications:** 9.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind OhMD? - **Seller:** [OhMD](https://www.g2.com/sellers/ohmd) - **Company Website:** www.ohmd.com - **Year Founded:** 2016 - **HQ Location:** Burlington, Vermont - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7f5f4f9f930d1fe933d1181ba6633d352657fe77b139588ffb7e7218a2ad14ee&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3265568%2F&secure%5Burl_type%5D=linkedin_company_website) 48 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Office Manager, Medical Assistant - **Top Industries:** Medical Practice, Hospital & Health Care - **Company Size:** 54% Small, 45% Medium #### What Do G2 Reviewers Say About OhMD? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **easy communication** with patients via OhMD, eliminating phone tag and ensuring timely responses. - Users value the **easy patient communication** with OhMD, enhancing connections without sharing personal phone numbers. - Users love the **user-friendly experience** of OhMD, facilitating quick, bidirectional communication with patients. - Users love the **texting feature** of OhMD for seamless communication with patients, enhancing convenience and accessibility. - Users value the **efficient patient communication** through OhMD, enhancing convenience and minimizing missed connections. ##### Cons - Users experience **messaging issues** with OhMD, including lack of privacy and the need to refresh for new messages. - Users highlight the **limited features** of OhMD, expressing a desire for more functionality and improvements. - Users find the **limited messaging features** of OhMD hinder their ability to communicate efficiently and manage patient interactions. - Users feel there's a lack of **missing features** in OhMD, limiting its full potential and functionality. - Users experience occasional **technical issues** with OhMD, including slow performance and temporary login problems. #### What Are Recent G2 Reviews of OhMD? **["Love OHMD"](https://www.g2.com/survey_responses/ohmd-review-11664821)** **Rating:** 5.0/5.0 stars _— Lisa S._ [Read full review](https://www.g2.com/survey_responses/ohmd-review-11664821) **["OhMD easy to integrate"](https://www.g2.com/survey_responses/ohmd-review-11680721)** **Rating:** 5.0/5.0 stars _— Verified User in Medical Practice_ [Read full review](https://www.g2.com/survey_responses/ohmd-review-11680721) #### What Are G2 Users Discussing About OhMD? - [What is OhMD used for?](https://www.g2.com/discussions/what-is-ohmd-used-for) ### [athenaOne](https://www.g2.com/products/athenaone/reviews) athenahealth is providing cloud-based services for electronic health records (EHR), revenue cycle management & medical billing, patient engagement, care coordination, and population health management, as well as Epocrates and other point-of-care mobile apps. Our suite of integrated, network-enabled services works to deliver measurable financial and clinical results for providers. The athenahealth EHR offers a homepage that allows users to review the daily schedule and patient information, manage orders, and view incoming lab results. The billing module can be used in tandem with the EHR or on its own, and features a patented and continuously updated rules engine. Medical practice management tools include visibility into daily responsibilities, custom benchmarking, proactive trends analysis, and more. Patients can utilize a patient portal to review history, pay bills, sign forms, and schedule appointments. Reminders can be delivered via phone, email, or text message; patients can even be alerted when test results are waiting in the patient portal. **Average Rating:** 3.4/5.0 **Total Reviews:** 113 #### How Do G2 Users Rate athenaOne? - **Workflow Management:** 9.4/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 7.1/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 6.7/10 (Category avg: 8.5/10) - **Patient Communications:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind athenaOne? - **Seller:** [athenahealth](https://www.g2.com/sellers/athenahealth) - **Year Founded:** 1997 - **HQ Location:** Watertown, MA - **Twitter:** @athenahealth 24,384 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ff5bef9377c1c5649c78827ffc29fa2fc47bcfdeaebfb487ccc7f0920d9b343b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fathenahealth&secure%5Burl_type%5D=linkedin_company_website) 8,948 employees on LinkedIn® - **Ownership:** NASDAQ: ATHN #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 45% Small, 35% Medium #### What Do G2 Reviewers Say About athenaOne? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **constant feature updates** and deep customization options that enhance their workflow and reporting capabilities. - Users find athenaOne **easy to use** with friendly templates and seamless calendar integration for efficient workflows. - Users value the **top-notch API integration** of athenaOne, allowing seamless connection of essential tools for efficient practice management. - Users value the **exceptional customer service** from AthenaOne, enhancing their practice management experience significantly. - Users value the **user-friendly templates** in athenaOne, enhancing their workflow and productivity significantly. ##### Cons - Users express frustration over **inadequate reporting** , finding it clunky and time-consuming for their documentation needs. - Users find the **high learning curve** of athenaOne frustrating, leading to inefficient documentation and complicated processes. - Users experience **poor customer support** with athenaOne, often facing slow response times from the help desk. - Users report severe **billing issues** with athenaOne, including price increases and frustrating customer support experiences. - Users find the **reporting process inefficient** , requiring too much effort and limiting accessibility for the staff. #### What Are Recent G2 Reviews of athenaOne? **["Easy-to-Navigate EHR with Quick Access to Key Information"](https://www.g2.com/survey_responses/athenaone-review-12619892)** **Rating:** 5.0/5.0 stars _— kelly b._ [Read full review](https://www.g2.com/survey_responses/athenaone-review-12619892) **["All-in-One EMR With Great Defaults and Affordable Pricing"](https://www.g2.com/survey_responses/athenaone-review-13201539)** **Rating:** 4.0/5.0 stars _— Daniel W._ [Read full review](https://www.g2.com/survey_responses/athenaone-review-13201539) #### What Are G2 Users Discussing About athenaOne? - [What are the benefits and challenges of using athenaOne for healthcare practice management?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-athenaone-for-healthcare-practice-management) - [What is Athena health system?](https://www.g2.com/discussions/what-is-athena-health-system) - [What is Athena EHR?](https://www.g2.com/discussions/what-is-athena-ehr) - [What is Athena electronic medical records?](https://www.g2.com/discussions/what-is-athena-electronic-medical-records) - [What are the benefits of using athenahealth?](https://www.g2.com/discussions/what-are-the-benefits-of-using-athenahealth) ### [medent](https://www.g2.com/products/medent/reviews) Better connections start with medent. At medent, our mission is to support value-based care. We offer an “All-In-One” EMR/EHR, Patient Portal & Practice Management system that integrates with industry leading AI to provide a high-level of interoperability and automation. Trusted in the industry for more than 50 years, medent boasts highly customizable tools and flexible workflows that ensure patients are getting the right care at the right time. Schedule your free demonstration to see why 97% of our business comes from satisfied customer referrals! **Average Rating:** 4.8/5.0 **Total Reviews:** 25 #### How Do G2 Users Rate medent? - **Workflow Management:** 9.4/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.3/10 (Category avg: 8.5/10) - **Patient Communications:** 9.2/10 (Category avg: 8.8/10) #### Who Is the Company Behind medent? - **Seller:** [medent](https://www.g2.com/sellers/medent) - **Company Website:** www.medent.com - **Year Founded:** 1968 - **HQ Location:** Auburn, New York - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b1701d68ba8a232569132c5ae8165c349b0fd0431ddd7c60c502e07a7d06e78e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmedentemr%2F&secure%5Burl_type%5D=linkedin_company_website) 119 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 44% Medium, 44% Small #### What Do G2 Reviewers Say About medent? _AI-generated summary from verified user reviews_ ##### Pros - Users find Medent to be **extremely easy to use** , appreciating its straightforward interface and helpful customer support. - Users praise the **helpful and friendly customer support** team of Medent for their responsiveness and willingness to improve. - Users appreciate the **extreme customizability** of Medent, finding it user-friendly and adaptable to various needs. - Users value the **customization options** in Medent, making it user-friendly and adaptable to diverse preferences and departments. - Users find Medent **straightforward and user-friendly** , with helpful customer service that enhances the overall experience. ##### Cons - Users face **interface issues** such as excessive clicking and lack of quick access to the main menu. - Users find the **complex interface** challenging and time-consuming to navigate, especially for a large organization. - Users find the **difficult navigation** frustrating, as returning to the main menu requires excessive clicking. - Users feel the lack of a **practice ticketing system** and a known issues page hampers troubleshooting efficiency. - Users find the **lack of a ticketing system** in Medent frustrating, hindering the identification of open tickets. #### What Are Recent G2 Reviews of medent? **["An easy to use, intuitive EHR system with excellent customer service support."](https://www.g2.com/survey_responses/medent-review-11208439)** **Rating:** 5.0/5.0 stars _— Scott Shaver O._ [Read full review](https://www.g2.com/survey_responses/medent-review-11208439) **["Highly recommend medent!"](https://www.g2.com/survey_responses/medent-review-5073979)** **Rating:** 5.0/5.0 stars _— Erica M._ [Read full review](https://www.g2.com/survey_responses/medent-review-5073979) #### What Are G2 Users Discussing About medent? - [Is Medent cloud based?](https://www.g2.com/discussions/is-medent-cloud-based) - 1 comment - [How does Medent Mobile work?](https://www.g2.com/discussions/how-does-medent-mobile-work) - 1 comment - [Does MEDENT have an app?](https://www.g2.com/discussions/does-medent-have-an-app) - 1 comment - [What is Medent software?](https://www.g2.com/discussions/what-is-medent-software) - 1 comment ### [Lighthouse 360](https://www.g2.com/products/lighthouse-360/reviews) Lighthouse 360+™ is your all-in-one platform to enhance the patient experience that seamlessly integrates with any Practice Management System (PMS). Lighthouse 360+ enables dental practices of all sizes, including multi-site locations, to seamlessly integrate patient communication, reputation management, and overall practice functionality. The platform’s vendor-agnostic capabilities allows practices to benefit regardless of their PMS. **Average Rating:** 3.7/5.0 **Total Reviews:** 18 #### How Do G2 Users Rate Lighthouse 360? - **Workflow Management:** 7.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10) - **Patient Communications:** 10.0/10 (Category avg: 8.8/10) #### Who Is the Company Behind Lighthouse 360? - **Seller:** [Henry Schein One](https://www.g2.com/sellers/henry-schein-one-c2b2b9e0-09c0-490c-9b70-33bd380468f0) - **Year Founded:** 2018 - **HQ Location:** American Fork, UTAH - **Twitter:** @Henryscheinone 157 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c085ea416b5e6b925e3c5a24df84d407832f0b65c7a290923f99ef7d84eef1fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhenry-schein-one%2F&secure%5Burl_type%5D=linkedin_company_website) 1,388 employees on LinkedIn® - **Ownership:** NASDAQ:HSIC #### Who Uses This Product? - **Top Industries:** Health, Wellness and Fitness - **Company Size:** 94% Small, 6% Medium #### What Do G2 Reviewers Say About Lighthouse 360? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **excellent customer support** of Lighthouse 360, making integration seamless and user-friendly. - Users commend the **ease of use** of Lighthouse 360, highlighting its user-friendly nature and quick staff adaptation. - Users value the **efficiency** of Lighthouse 360, as it simplifies operations and minimizes missed appointments effectively. - Users value the **easy integration and excellent customer support** of Lighthouse 360, enhancing efficiency and user experience. - Users appreciate the **product satisfaction** with Lighthouse 360, praising its user-friendliness and excellent customer support. ##### Cons - Users desire more **customization options** for automated texts in Lighthouse 360 to enhance functionality. #### What Are Recent G2 Reviews of Lighthouse 360? **["Easy to use, Reduces missed appointments!"](https://www.g2.com/survey_responses/lighthouse-360-review-10764543)** **Rating:** 4.0/5.0 stars _— Verified User in Medical Practice_ [Read full review](https://www.g2.com/survey_responses/lighthouse-360-review-10764543) **["Easily intuitive"](https://www.g2.com/survey_responses/lighthouse-360-review-6716655)** **Rating:** 4.0/5.0 stars _— Nicholas R._ [Read full review](https://www.g2.com/survey_responses/lighthouse-360-review-6716655) ### [rater8](https://www.g2.com/products/rater8/reviews) Unlock unparalleled visibility and sustainable growth for your practice with the rater8 Visibility Engine (raVE), the only automated, HIPAA-compliant reputation management solution built specifically for healthcare. In an era where patients thoroughly research providers online before booking an appointment, maintaining a strong digital presence is vital for driving practice revenue and boosting new patient volume. With raVE, medical practices and hospitals can effortlessly cultivate 5-star reviews, capture real-time feedback, and enhance patient satisfaction. A polished online reputation means that healthcare organizations can quickly soar to the top of local and AI-generated search results, outshine their competition, and book more appointments. raVE also automates internal feedback processes through post-visit micro-surveys, giving patients a quick and easy opportunity to share their feedback. With the ability to benchmark performance against 30+ million data points, and with AI-powered tools to analyze patient sentiment, practices can uncover the operational insights necessary to make data-driven decisions that elevate the patient experience. You make patients happy. We make sure everyone knows about it. Take your practice from invisible to in-demand with rater8. **Average Rating:** 4.9/5.0 **Total Reviews:** 117 #### How Do G2 Users Rate rater8? - **Workflow Management:** 8.5/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.6/10 (Category avg: 8.5/10) - **Patient Communications:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind rater8? - **Seller:** [rater8](https://www.g2.com/sellers/rater8) - **Company Website:** rater8.com - **Year Founded:** 2015 - **HQ Location:** Montvale, NJ - **Twitter:** @rater8social 126 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04edb010d95c04a42a168148cbf195d83a3851304d1088e57c04eea3d4ce57d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frater8%2F&secure%5Burl_type%5D=linkedin_company_website) 87 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Practice Administrator, Marketing Director - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 70% Medium, 28% Small #### What Do G2 Reviewers Say About rater8? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Rater8, facilitating seamless integration and efficient patient feedback collection. - Users rave about Rater8's **exceptional customer support** , with a responsive team ready to assist anytime. - Users enjoy the **instant results** from Rater8, boosting their reviews significantly with ease and efficiency. - Users value the **real-time feedback** from Rater8, enhancing their practice's growth and online reputation significantly. - Users praise the **ease of use and effective team support** of rater8 for managing online reviews and reputation. ##### Cons - Users find the **review management process tedious** due to time constraints and limitations on certain demographics contributing reviews. - Users find the **user interface unintuitive** , often struggling to navigate tabs and dropdowns after time away. - Users find **difficult navigation** challenging, as it takes time to reacquaint themselves with the interface and tabs. - Users find the **pricing of rater8 to be expensive** compared to competitors offering integrated reputation management features. - Users find the **inadequate reporting** limits their ability to track reviews and address issues effectively. #### What Are Recent G2 Reviews of rater8? **["Consistently Professional, Delightful Experience from Start to Implementation"](https://www.g2.com/survey_responses/rater8-review-13090587)** **Rating:** 5.0/5.0 stars _— Bullard B._ [Read full review](https://www.g2.com/survey_responses/rater8-review-13090587) **["Lightning-Fast Support and a Helpful Client Success Manager"](https://www.g2.com/survey_responses/rater8-review-12445678)** **Rating:** 5.0/5.0 stars _— Verified User in Medical Practice_ [Read full review](https://www.g2.com/survey_responses/rater8-review-12445678) #### What Are G2 Users Discussing About rater8? - [What is rater8 used for?](https://www.g2.com/discussions/what-is-rater8-used-for) - 1 comment ### [InteliChart](https://www.g2.com/products/intelichart/reviews) InteliChart offers an AI-powered patient engagement platform that makes healthcare easier for patients, families, and the care teams who support them. The platform unifies the entire patient journey within a single system, helping practices coordinate engagement, reduce administrative burden, and support patients and families throughout their care experience. InteliChart integrates with more than 45 EHR systems and supports over 94 million patient records across ambulatory practices, health systems, long-term care organizations, and EHR partners. The platform is also recognized as the #1 patient engagement platform by Black Book for three consecutive years and as a top-rated Patient Portal by KLAS. Healthy Outcomes includes Patient Portal, Patient Intake, Patient Schedule, Patient Notify, Patient Survey, Patient Activate, Patient eHealth, and our Family Portal giving organizations a connected set of tools for communication, digital forms, scheduling, follow-up, and virtual care. Because every product is developed in-house, the platform functions as a unified ecosystem rather than a collection of separate solutions. InteliChart also brings intelligence to every corner of the platform with InteliSense, a suite of AI agents that automate administrative, operational, and clinical tasks such as scheduling, appointment recalls, check-ins, revenue workflows, and answering/handling common patient questions. Because InteliSense is built directly into the patient engagement tools patients and care teams use every day, every interaction feels consistent and connected while significantly reducing the manual workload that contributes to staff burnout. Healthcare organizations choose InteliChart because it helps them: 1. Simplify patient engagement using one platform for the entire journey 2. Reduce manual tasks and lighten staff workload 3. Improve patient satisfaction, communication, and follow-through 4. Strengthen revenue by reducing missed steps and improving adherence 5. Consolidate vendors and create a more predictable, connected experience 6. Deliver modern digital tools that patients want to use InteliChart's patient engagement platform is HITRUST r2 Certified, SOC 2 Type 2 Certified, HITRUST Practitioner Certified, HIPAA Security Certified, and NIST Certified, supporting secure and reliable experiences across the healthcare ecosystem. For organizations evaluating patient engagement software or AI-enabled healthcare tools, InteliChart provides a complete, unified platform that supports workflow efficiency, patient communication, and long-term digital engagement. **Average Rating:** 4.4/5.0 **Total Reviews:** 69 #### How Do G2 Users Rate InteliChart? - **Workflow Management:** 8.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.1/10 (Category avg: 8.5/10) - **Patient Communications:** 8.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind InteliChart? - **Seller:** [InteliChart](https://www.g2.com/sellers/intelichart) - **Company Website:** intelichart.com - **Year Founded:** 2006 - **HQ Location:** Charlotte, North Carolina - **Twitter:** @InteliChart 929 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7079f0c1d85dda7ea0833822ae85d13e9e7f50d1bbcf7316cb6877eb50c0963&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintelichart%2F&secure%5Burl_type%5D=linkedin_company_website) 80 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 55% Medium, 35% Small #### What Do G2 Reviewers Say About InteliChart? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of InteliChart, streamlining patient registration and communication effectively. - Users value the **efficient patient communication** features of InteliChart, enhancing both patient experience and staff workflow. - Users appreciate the **easy patient communication** facilitated by InteliChart, enhancing efficiency for both staff and patients. - Users value the **efficiency** of InteliChart, enhancing communication and streamlining workflow for healthcare providers. - Users find **easy integrations** with InteliChart enhance functionality and improve patient experience significantly. ##### Cons - Users find the **limited features** of InteliChart frustrating, particularly regarding patient reminders and population filters. - Users find InteliChart **not user-friendly** , struggling with its complex layout and time-consuming setup process. - Users find the **difficult setup** of InteliChart frustrating, especially for accessing multiple accounts or features. - Users are frustrated by the **missing features** in InteliChart, impacting usability and desired functionalities. - Users report **EMR integration issues** with InteliChart, impacting access to essential patient information and requiring IT intervention. #### What Are Recent G2 Reviews of InteliChart? **["Intelichart has been an amazing product for our Clinic"](https://www.g2.com/survey_responses/intelichart-review-10237753)** **Rating:** 4.5/5.0 stars _— Adriana S._ [Read full review](https://www.g2.com/survey_responses/intelichart-review-10237753) **["Creating a positive patient portal experience, boosting engagement"](https://www.g2.com/survey_responses/intelichart-review-13056501)** **Rating:** 4.5/5.0 stars _— Stacie E._ [Read full review](https://www.g2.com/survey_responses/intelichart-review-13056501) #### What Are G2 Users Discussing About InteliChart? - [What is InteliChart used for?](https://www.g2.com/discussions/what-is-intelichart-used-for) - 1 upvote ### [DearDoc](https://www.g2.com/products/deardoc/reviews) DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices more efficiently, and improve patient experience. DearDoc offers solutions for every stage of the patient journey, including an AI Smartchat, Autodialer and Review Generator, testimonial displayer, text-to-pay software, and a telemedicine platform. DearDoc also provides creative and technical support services for enhanced patient acquisition and experience including website design, SEO services, Social Media Management, and Google Integration. **Average Rating:** 4.4/5.0 **Total Reviews:** 45 #### How Do G2 Users Rate DearDoc? - **Workflow Management:** 8.2/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.6/10 (Category avg: 8.5/10) - **Patient Communications:** 8.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind DearDoc? - **Seller:** [Deardoc](https://www.g2.com/sellers/deardoc) - **Year Founded:** 2019 - **HQ Location:** New York, New York - **Twitter:** @getDearDoc 40 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c0ee602d95a15fc9382e193762f4e9e4ac5d5e05a02150d73ef3e03822091e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetdeardoc%2F&secure%5Burl_type%5D=linkedin_company_website) 125 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Medical Practice, Health, Wellness and Fitness - **Company Size:** 93% Small, 7% Medium #### What Do G2 Reviewers Say About DearDoc? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **efficient patient communication** of DearDoc, enhancing engagement and simplifying front desk tasks. - Users find DearDoc to be **easy to use** , thanks to its efficient AI chat and seamless integration. - Users value the **efficient appointment scheduling** by DearDoc, converting missed calls into real appointments seamlessly. - Users appreciate the **instant response time** of DearDoc, enhancing patient engagement and increasing appointment requests significantly. - Users appreciate the **efficient AI chat** that captures patient interest and answers questions seamlessly. ##### Cons - Users express frustration over **misleading marketing** , claiming deceptive sales tactics and false guarantees contributed to their dissatisfaction. - Users experience significant **billing issues** with DearDoc, facing unfulfilled guarantees and unresponsive support during onboarding. - Users find the **complex interface** of DearDoc overwhelming due to its multitude of customizable options. #### What Are Recent G2 Reviews of DearDoc? **["Reaching new clientele with excellent onboarding and support"](https://www.g2.com/survey_responses/deardoc-review-13156676)** **Rating:** 4.5/5.0 stars _— Verified User in Veterinary_ [Read full review](https://www.g2.com/survey_responses/deardoc-review-13156676) **["Real-Time Patient Communication That Strengthens Our Web Presence"](https://www.g2.com/survey_responses/deardoc-review-13192692)** **Rating:** 5.0/5.0 stars _— Jeannett M._ [Read full review](https://www.g2.com/survey_responses/deardoc-review-13192692) #### What Are G2 Users Discussing About DearDoc? - [What is DearDoc used for?](https://www.g2.com/discussions/what-is-deardoc-used-for) - 1 comment ### [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) TigerConnect is the secure, unified communication and workflow platform helping healthcare organizations deliver faster, higher quality care. 7,000+ acute, post-acute, and ambulatory care facilities rely on our user-friendly, cloud-based, HIPAA-compliant, and HITRUST-certified solution with 99.995% uptime to improve workflow efficiency, patient outcomes, and provider satisfaction. With the ability to integrate across your existing systems and a diverse product suite that includes role-based messaging, voice and video calling, patient engagement, on-call scheduling, and alarm management, you can achieve greater workflow efficiency across a variety of care settings – ED, inpatient, OR, post-acute, and more – by ensuring the right information gets to the right people at the right time. Since 2010, TigerConnect’s commitment to client success is reflected in our experienced clinical, implementation, and customer support teams that work directly with clients at every stage to drive adoption, improve outcomes, and achieve the highest possible ROI. To learn more, please visit us at www.tigerconnect.com. \*Individual products were formerly known as TigerText Essentials and TigerFlow\* **Average Rating:** 4.5/5.0 **Total Reviews:** 195 #### How Do G2 Users Rate TigerConnect Clinical Collaboration Platform? - **Workflow Management:** 8.9/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 8.4/10 (Category avg: 8.5/10) - **Patient Communications:** 8.7/10 (Category avg: 8.8/10) #### Who Is the Company Behind TigerConnect Clinical Collaboration Platform? - **Seller:** [TigerConnect](https://www.g2.com/sellers/tigerconnect) - **Year Founded:** 2010 - **HQ Location:** Santa Monica, CA - **Twitter:** @TigerConnect 3,930 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=53ee648ab8e17066d888dec0bebe21a1115c134e3317c03c76674eb5e8bc9eea&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftigerconnect%2F&secure%5Burl_type%5D=linkedin_company_website) 343 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 37% Medium, 33% Large #### What Do G2 Reviewers Say About TigerConnect Clinical Collaboration Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of TigerConnect, enhancing collaboration and productivity across various platforms seamlessly. - Users appreciate the **seamless accessibility** of TigerConnect across multiple platforms, enhancing collaboration and efficiency in clinical settings. - Users appreciate the **ease of IM** with TigerConnect, enhancing productivity and user-friendliness in communication. - Users value the **efficiency** of TigerConnect, enabling seamless collaboration and quick resolutions across multiple devices. - Users value the **HIPAA compliance** of TigerConnect, ensuring secure and effective collaboration in clinical settings. ##### Cons - Users feel the **missing videoconferencing and patient communication features** hinder effective family interactions and collaboration. #### What Are Recent G2 Reviews of TigerConnect Clinical Collaboration Platform? **["Essential Part of everything we do"](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-10554046)** **Rating:** 5.0/5.0 stars _— Leonard P._ [Read full review](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-10554046) **["Simple UI with Peace of Mind from Safe, Encrypted Content"](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-12657232)** **Rating:** 5.0/5.0 stars _— Verified User in Hospital & Health Care_ [Read full review](https://www.g2.com/survey_responses/tigerconnect-clinical-collaboration-platform-review-12657232) #### What Are G2 Users Discussing About TigerConnect Clinical Collaboration Platform? - [Is TigerConnect free?](https://www.g2.com/discussions/is-tigerconnect-free) - [Is TigerConnect HIPAA compliant?](https://www.g2.com/discussions/is-tigerconnect-hipaa-compliant) - [How does TigerConnect work?](https://www.g2.com/discussions/how-does-tigerconnect-work) - [What is TigerConnect app?](https://www.g2.com/discussions/what-is-tigerconnect-app) - 1 comment - [‹ Prev‹ Prev](/categories/patient-engagement?hsCtaTracking=3bb180da-8656-44cc-9e01-e64ad52ada25%7C458e5a36-98c2-407b-8fbf-5ada5c4fad5b&order=g2_score#product-list) - [1](/categories/patient-engagement?hsCtaTracking=3bb180da-8656-44cc-9e01-e64ad52ada25%7C458e5a36-98c2-407b-8fbf-5ada5c4fad5b&order=g2_score#product-list) - 2 - [3](/categories/patient-engagement?hsCtaTracking=3bb180da-8656-44cc-9e01-e64ad52ada25%7C458e5a36-98c2-407b-8fbf-5ada5c4fad5b&order=g2_score&page=3#product-list) - [4](/categories/patient-engagement?hsCtaTracking=3bb180da-8656-44cc-9e01-e64ad52ada25%7C458e5a36-98c2-407b-8fbf-5ada5c4fad5b&order=g2_score&page=4#product-list) - [5](/categories/patient-engagement?hsCtaTracking=3bb180da-8656-44cc-9e01-e64ad52ada25%7C458e5a36-98c2-407b-8fbf-5ada5c4fad5b&order=g2_score&page=5#product-list) - [6](/categories/patient-engagement?hsCtaTracking=3bb180da-8656-44cc-9e01-e64ad52ada25%7C458e5a36-98c2-407b-8fbf-5ada5c4fad5b&order=g2_score&page=6#product-list) - … - [26](/categories/patient-engagement?hsCtaTracking=3bb180da-8656-44cc-9e01-e64ad52ada25%7C458e5a36-98c2-407b-8fbf-5ada5c4fad5b&order=g2_score&page=26#product-list) - [27](/categories/patient-engagement?hsCtaTracking=3bb180da-8656-44cc-9e01-e64ad52ada25%7C458e5a36-98c2-407b-8fbf-5ada5c4fad5b&order=g2_score&page=27#product-list) - [Next ›Next ›](/categories/patient-engagement?hsCtaTracking=3bb180da-8656-44cc-9e01-e64ad52ada25%7C458e5a36-98c2-407b-8fbf-5ada5c4fad5b&order=g2_score&page=3#product-list) Spotlight Categories [Time Tracking Software](https://www.g2.com/categories/time-tracking-software) [Fleet Management Software](https://www.g2.com/categories/fleet-management) [Contact Center Software](https://www.g2.com/categories/contact-center) [Threat Intelligence Software](https://www.g2.com/categories/threat-intelligence) [Email Marketing Software](https://www.g2.com/categories/email-marketing) Similar Categories - [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc) - [Other Patient Experience](/categories/other-patient-experience) - [Patient Case Management](/categories/patient-case-management) - [Patient Intake](/categories/patient-intake) - [Patient Relationship Management (PRM)](/categories/patient-relationship-management-prm) - [Patient Scheduling](/categories/patient-scheduling) - [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm) [Browse Patient Engagement Themes](/categories/patient-engagement/themes) ![Emma Stein](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emma Stein") ES Researched and written by [Emma Stein](https://research.g2.com/insights/author/emma-stein) Updated October 3, 2024 Patient engagement software facilitates the encouragement of a patient’s active participation in the maintenance of their health, the building of a collaborative patient-doctor relationship, and the improvement of the overall patient experience. Hospitals, medical practices, and other healthcare organizations are increasingly becoming subject to the same kinds of expectations that retail and hospitality industries deal with; as a result, patients expect compassion, acknowledgment, immediate communication, and easy access to information from their healthcare providers. Products in the patient engagement category must offer one or more of the following functions: patient portal or patient communication, reputation management, outreach and marketing, surveys and feedback, patient education, self care management, or appointment reminder. Providing a patient portal to facilitate communication between provider and patient as well as enable active participation of the patient in regards to their own health is a major benefit of patient engagement solutions. Patient engagement software enables hospitals and clinics to practice reputation management and feedback generation, triggering a cycle of post-appointment reviews, reputation boosting, practice and provider adjustments, and overall improved patient experience. Patient engagement tools can also simplify the process of reaching out or marketing to new or referred patients, which can include the dissemination of health education information and literature. Patients with chronic care, as well as their physicians, can leverage patient engagement software to maintain their at-home or self-administered medication or therapy regimens. Some patient engagement solutions can also serve as appointment reminders, either via the patient portal or [HIPAA compliant messaging software](https://www.g2.com/categories/hipaa-compliant-messaging). Patient engagement software can either be patient facing or physician facing, and take myriad forms—anything from a patient portal to medical online reputation management tools to patient-experience survey management capabilities. Patient engagement software equips healthcare organizations with tools to improve methods and levels of engagement. Patient engagement software can integrate with relevant technologies such as [interactive patient care systems (IPC)](https://www.g2.com/categories/interactive-patient-care-systems-ipc), [telemedicine software](https://www.g2.com/categories/telemedicine), [patient intake software](https://www.g2.com/categories/patient-intake), [EHR software](https://www.g2.com/categories/ehr), and [clinical communication and collaboration software](https://www.g2.com/categories/clinical-communication-and-collaboration). To qualify for inclusion in the Patient Engagement category, a product must: - Provide a method of active patient engagement such as patient portal, patient surveys, digital intake forms - Improve or provide insight to healthcare organizations on ways to improve patient satisfaction - Track and measure improvement of patient experience Show More