# Best Patient Engagement Software with Reputation Management Capabilities

## How Many Patient Engagement Software Products Does G2 Track?

**Total Products under this Category:** 404

### Category Stats (Aug 2026)

- **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Patient Engagement Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 12,800+ Authentic Reviews
- 404+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Patient Engagement Software
 ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=48097&focus%5B%5D=140008&focus%5B%5D=1824&focus%5B%5D=155274&focus%5B%5D=87629&focus%5B%5D=27950&focus%5B%5D=47612)

Highlighted products: Birdeye, Weave, ModMed, eClinicalWorks, Curogram, NexHealth, Adit, and Pabau Practice Management.

Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=weave-weave&focus%5B%5D=modmed&focus%5B%5D=eclinicalworks&focus%5B%5D=curogram&focus%5B%5D=nexhealth&focus%5B%5D=adit&focus%5B%5D=pabau-practice-management)

**Sponsored**

### HealthArc

We help healthcare providers and payers manage chronic patients more effectively through an AI-driven Remote Patient Monitoring and Chronic Care Management platform. Our solution integrates seamlessly with your EHR, automates CMS-compliant billing, and delivers actionable patient insights — enabling you to improve outcomes, boost reimbursements, and reduce staff workload. With our technology, you can spend more time on care and less time on paperwork.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-12T05%3A38%3A38Z&secure%5Bdisplayable_resource_id%5D=1651&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1651&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1420533&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%3Ffilters%255BEngagement%2BMethod%255D%255B%255D%3D216&secure%5Btoken%5D=020d70514fa6fa6cb00b5fd7f7dc18956bee005c8a16da2401ab17fc12932094&secure%5Burl%5D=https%3A%2F%2Fwww.healtharc.io%2F&secure%5Burl_type%5D=company_website)

### [Birdeye](https://www.g2.com/products/birdeye/reviews)

Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. AI Coworkers → Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner. Agents → Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.

**Average Rating:** 4.7/5.0

**Total Reviews:** 4,071

#### How Do G2 Users Rate Birdeye?

- **Workflow Management:** 8.8/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 9.0/10 (Category avg: 8.5/10)
- **Patient Communications:** 8.8/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Birdeye?

- **Seller:** [Birdeye](https://www.g2.com/sellers/birdeye)
- **Company Website:** www.birdeye.com
- **Year Founded:** 2012
- **HQ Location:** Palo Alto, CA
- **Twitter:** @BirdEye\_  
5,232 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=97d4071e3de7fd002a6d125d6f043e9a3aa1186c59d8ddbd5983a7913f96581e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2837064%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,442 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Marketing Manager
- **Top Industries:** Hospital & Health Care, Real Estate
- **Company Size:** 47% Small, 34% Medium

#### What Do G2 Reviewers Say About Birdeye?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Birdeye incredibly **easy to use** , appreciating the intuitive setup and seamless navigation for managing reviews.
- Users value the **ease of use** of Birdeye, finding navigation and review management straightforward and efficient.
- Users value the **user-friendly review management** features of Birdeye, enhancing communication and reputation effortlessly.
- Users commend the **excellent customer support** from Birdeye, ensuring smooth integration and great success in implementation.
- Users appreciate the **ease of use and convenience** of Birdeye, especially for managing reviews and patient communication.

##### Cons

- Users note the **missing features** in Birdeye, wishing for integration with TikTok and other enhancements.
- Users note that Birdeye's **slow UI and AI improvements needed** impact efficiency and customer service experience.
- Users find it **confusing to manage reviews** effectively due to integration and dashboard usability issues.
- Users note a **learning curve** with Birdeye's interface that may challenge those less familiar with technology.
- Users find the **limited features** of Birdeye lack comprehensive tools and integrations needed for a better experience.

#### What Are Recent G2 Reviews of Birdeye?

**["Reputation Management Life Saver!"](https://www.g2.com/survey_responses/birdeye-review-8930451)**

**Rating:** 5.0/5.0 stars

_— Lisbeth M._

[Read full review](https://www.g2.com/survey_responses/birdeye-review-8930451)

**["We Came Back to Birdeye for a Reason"](https://www.g2.com/survey_responses/birdeye-review-13192521)**

**Rating:** 5.0/5.0 stars

_— Terry Lind S._

[Read full review](https://www.g2.com/survey_responses/birdeye-review-13192521)

#### What Are G2 Users Discussing About Birdeye?

- [What makes Birdeye a preferred tool for businesses looking to improve their online reputation and customer feedback management?](https://www.g2.com/discussions/what-makes-birdeye-a-preferred-tool-for-businesses-looking-to-improve-their-online-reputation-and-customer-feedback-management) - 1 comment
- [What is Birdeye used for?](https://www.g2.com/discussions/what-is-birdeye-used-for) - 1 comment
- [Are BirdEye reviews fake?](https://www.g2.com/discussions/are-birdeye-reviews-fake) - 3 comments
- [How much is BirdEye monthly?](https://www.g2.com/discussions/how-much-is-birdeye-monthly) - 1 comment
- [What does BirdEye cost?](https://www.g2.com/discussions/what-does-birdeye-cost) - 1 comment

### [NexHealth](https://www.g2.com/products/nexhealth/reviews)

NexHealth is the patient experience platform that provides true practice automation. We help you eliminate the tedious tasks that slows your team down and keeps them tied to the front desk. Our proprietary Synchronizer technology syncs directly with your health record system in real-time, with updates appearing in seconds, not minutes or hours. This unique, reliable sync means you can actually automate every step of the patient journey from booking to payment without the errors and delays common on other platforms. Our patient booking software helps you fill the calendar without endless phone calls. Real-time online booking lets patients schedule 24/7 while our automated Waitlist fills last-minute cancellations in minutes. Bring patients back for the care they need with automated patient recall messages. Our unique 1-Click Booking links makes it easy for patients to schedule follow-ups via SMS or email without a patient portal, saving your team from hours of manual outreach and delighting patients with fewer steps to make an appointment. Handle your entire patient intake process with our HIPAA compliant digital forms software that eliminates the need for paperwork and manual data entry. We digitize your existing forms for you or you can easily create your own with the powerful form builder. Capture all the data you need - from consent, history, payments, and more. Patient information syncs automatically to their record in your EHR, saving you hours of time and reducing data mistakes. Stay on schedule with patients that show up with their intake forms already completed by sending the right forms automatically before each appointment. Next, NexHealth helps you eliminate phone tag with a comprehensive patient communication suite. Automate everything from customizable appointment reminder sequences that reduce no-shows to review requests after appointments that boost your online reputation using feedback from your happiest patients. Our HIPAA-compliant two-way messaging lets your team text directly with patients, ending the game of phone tag for good. Finally, get paid faster with in-office terminals and digital payment requests that sync with your EHR ledger. You can collect outstanding balances with simple text and email payment requests that make it convenient for patients to pay. Ledger Sync instantly shows who has a balance and automatically posts payments back to the patient record with correct provider and procedure attribution, saving hours valuable admin time every week. Free your team from repetitive tasks so they can focus on what matters most: the patients. Get started with flexible, month-to-month billing and no long-term contracts.

**Average Rating:** 4.8/5.0

**Total Reviews:** 130

#### How Do G2 Users Rate NexHealth?

- **Workflow Management:** 9.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 9.5/10 (Category avg: 8.5/10)
- **Patient Communications:** 9.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind NexHealth?

- **Seller:** [Nex Health](https://www.g2.com/sellers/nex-health)
- **Company Website:** nexhealth.com
- **Year Founded:** 2017
- **HQ Location:** San Francisco, California
- **Twitter:** @nexhealthHQ  
2,139 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dfaa14535ea9887ca2b7523601d44f57d67684c29ffabf3887e8c9fb4fb14ba2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5366106%2F&secure%5Burl_type%5D=linkedin_company_website)  
189 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager, Dentist
- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 90% Small, 9% Medium

#### What Do G2 Reviewers Say About NexHealth?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of NexHealth, facilitating seamless communication and efficient payment processing.
- Users commend the **responsive customer support** of NexHealth, appreciating quick assistance and effective communication solutions.
- Users value the **effective communication tools** of NexHealth, significantly enhancing efficiency and patient interaction in practices.
- Users appreciate the **convenience of online forms** with NexHealth, enhancing efficiency in managing patient interactions.
- Users value the **ease of patient communication** with NexHealth, enhancing relationships and facilitating effective interactions.

##### Cons

- Users face **messaging issues** with NexHealth, experiencing inconvenience and inefficiencies due to lack of automation and complex navigation.
- Users often face **technical issues** like lagging and syncing problems, impacting checkout efficiency and user experience.
- Users find **limited features** in NexHealth, making tasks cumbersome and requiring multiple workarounds for efficiency.
- Users find the **appointment management difficult** due to cumbersome navigation and lack of automated message generation.
- Users often face **calendar syncing issues** that result in missing information and technical difficulties.

#### What Are Recent G2 Reviews of NexHealth?

**["Flexible Insurance, Credit Card, and Messaging Options in Nexhealth"](https://www.g2.com/survey_responses/nexhealth-review-12954504)**

**Rating:** 4.0/5.0 stars

_— Shawn M._

[Read full review](https://www.g2.com/survey_responses/nexhealth-review-12954504)

**["User-Friendly and Time-Saving Dental Practice Solution"](https://www.g2.com/survey_responses/nexhealth-review-13187028)**

**Rating:** 5.0/5.0 stars

_— Kelsie H._

[Read full review](https://www.g2.com/survey_responses/nexhealth-review-13187028)

#### What Are G2 Users Discussing About NexHealth?

- [How do you use Nexhealth?](https://www.g2.com/discussions/how-do-you-use-nexhealth)
- [How many employees does NexHealth have?](https://www.g2.com/discussions/how-many-employees-does-nexhealth-have)
- [Is NexHealth secure?](https://www.g2.com/discussions/is-nexhealth-secure)
- [What does NexHealth do?](https://www.g2.com/discussions/what-does-nexhealth-do)

### [Adit](https://www.g2.com/products/adit/reviews)

Adit is a fully integrated practice management platform that simplifies operations, communication, and patient engagement across healthcare. With advanced VoIP features like Patient Caller ID, Mobile Access, Missed Call Texts, and One-Number Communication, teams stay connected. Adit’s smart Digital Forms sync with EHRs, auto-assign based on appointment type, and trigger medical history reminders. Payments are seamless with flexible plans, Text-to-Pay, and auto ledger posting. Patient recall is optimized with auto-reminders, mass texting, and email campaigns. Analytics reveal no-show trends, recall gaps, and revenue insights. Insurance verifications are automated, Adit pulls schedules, collects missing patient info, and syncs data into the patient file. With customizable workflows, call flows, and treatment acceptance tracking, Adit brings clarity to complexity and helps practices grow with confidence. It’s time to trade in all your practice management tools for one.

**Average Rating:** 4.8/5.0

**Total Reviews:** 95

#### How Do G2 Users Rate Adit?

- **Workflow Management:** 9.4/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 9.4/10 (Category avg: 8.5/10)
- **Patient Communications:** 9.9/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Adit?

- **Seller:** [Adit](https://www.g2.com/sellers/adit)
- **Year Founded:** 2013
- **HQ Location:** Remote, US
- **Twitter:** @aditadv  
100 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c7f2cf42076586352a6ec09a6af8fe929841a040ebdd44c19c388074fdbae376&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9319466&secure%5Burl_type%5D=linkedin_company_website)  
562 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Office Manager, Dentist
- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 82% Small, 4% Medium

#### What Do G2 Reviewers Say About Adit?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Adit for its **ease of use** , enhancing patient communication and streamlining appointment scheduling seamlessly.
- Users value Adit for its **effective patient communication** , enhancing connections and streamlining office workflows significantly.
- Users appreciate Adit for its **fantastic communication tools** , enhancing patient engagement and streamlining appointment management.
- Users value Adit for its **enhanced patient communication** , improving appointment confirmations and reducing no-shows effectively.
- Users highly value the **effective texting communication** of Adit, significantly enhancing patient engagement and appointment scheduling.

##### Cons

- Users faced **technical issues** with Adit, including integration problems and limitations in payment processing that hinder productivity.
- Users find Adit has **limited features** , lacking essential functionalities they previously enjoyed, causing inconvenience and additional costs.
- Users report **messaging issues** with Adit, leading to accidental texts and occasional glitches disrupting communication.
- Users find the **system usability inconsistent** and suggest improvements for a more intuitive experience and better support.
- Users face **call issues** with Adit, including glitches and static that disrupt daily operations and communication.

#### What Are Recent G2 Reviews of Adit?

**["Adit is awesome!"](https://www.g2.com/survey_responses/adit-review-12921822)**

**Rating:** 5.0/5.0 stars

_— Courtney L._

[Read full review](https://www.g2.com/survey_responses/adit-review-12921822)

**["Adit: Exceptional Customer Service and Seamless Communication"](https://www.g2.com/survey_responses/adit-review-13148044)**

**Rating:** 5.0/5.0 stars

_— Jennifer H._

[Read full review](https://www.g2.com/survey_responses/adit-review-13148044)

#### What Are G2 Users Discussing About Adit?

- [What is Adit used for?](https://www.g2.com/discussions/what-is-adit-used-for)

### [Agentforce Health (formerly Salesforce Health Cloud)](https://www.g2.com/products/agentforce-health-formerly-salesforce-health-cloud/reviews)

Agentforce Health (formerly known as Health Cloud) is the trusted, connected, AI-first platform for healthcare, built on our deeply unified platform with healthcare-specific data models, workflows, interoperability, and compliance. It connects clinical and non-clinical data to fuel pre-built and configurable AI agents - helping you reduce employee burnout, scale personalized patient engagement and accelerate time to care. Put Patients and Members First \*Unify clinical and nonclinical data into a single, comprehensive patient or member profile with purpose-built data models for providers and payers \*Deliver seamless self-service experiences with user-friendly apps for Patient Services, Behavioral Health, Disease Surveillance, and Crisis Management \*Drive member engagement and close care gaps with data-driven segmentation, whole-person care, intelligent referrals, and proactive outreach Contain Costs and Drive Operational Efficiency. \*Get started faster with Salesforce Go. Discover features you already own, turn them on in a single click, and configure them in a streamlined interface to reduce time to value \*Navigate with confidence using the latest Salesforce UI, designed to minimize friction for clinical and administrative teams \*Automate scheduling, assessments, benefits, and care outreach with HIPAA-ready inbound and outbound voice agents \*Eliminate manual entry with Document AI to extract and digitize clinical data from forms \*Lower costs and speed time to care with guided utilization management workflows for prior authorizations, provider network management, and care coordination Deploy Pre-built Agentforce Skills Out-of-the-Box \*Provider: Patient Data EHR Retrieval, Eligibility & Benefits Verification, Provider Match, Medication Refill Requests, and more \*Payer: Claims Service & Member Coverage Assistance, Benefits Verification, Provider Network Summary, and more \*Home Health: Patient Summary & Recommendations, Quote, Benefit & Budget Creation Configure and extend tools with low-code/no-code tools on the Agentforce platform Deliver Intelligent Insights at the Point of Care \*Move beyond static reporting to predictive insights with Health Intelligence, powered by Tableau \*Enable care teams with actionable, AI-powered insights at the point of service \*Support 24/7 patient and member engagement with always-on Agentforce agents Compliance at Every Step \*Deploy AI with confidence using the Agentforce Trust Layer — built-in guardrails mask sensitive PII/PHI ensuring HIPAA adherence \*Set user-based permissions to govern patient and member data visibility Open Ecosystem for Interoperability \*Extend health systems with HL7 FHIR-aligned APIs and Agentforce MuleSoft integrations with EHR, CMS, and more \*Ingest structured and unstructured data from EHRs and claims systems using Data 360 with Zero Copy integration \*Seamlessly integrate with Agentforce 360 products like Slack, Agentforce Marketing, and Tableau

**Average Rating:** 3.9/5.0

**Total Reviews:** 34

#### How Do G2 Users Rate Agentforce Health (formerly Salesforce Health Cloud)?

- **Workflow Management:** 10.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 8.3/10 (Category avg: 8.5/10)
- **Patient Communications:** 8.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Agentforce Health (formerly Salesforce Health Cloud)?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 43% Large, 32% Medium

#### What Do G2 Reviewers Say About Agentforce Health (formerly Salesforce Health Cloud)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Agentforce Health, allowing seamless tracking of patient data without switching systems.
- Users value the **Patient 360 view** , streamlining patient progress tracking within a unified interface.
- Users value the **Patient 360 view** for its seamless integration, enhancing clinician workflow and improving patient monitoring.
- Users value the **Patient 360 view** , streamlining patient data tracking and improving clinician efficiency in care delivery.
- Users value the **Patient 360 view** for its seamless tracking of patient data, enhancing clinical efficiency.

##### Cons

- Users find the **complex interface** challenging, requiring significant effort for initial configuration and data mapping.
- Users experience **slow loading** times, especially with the "Patient Timeline" for patients with extensive historical data.
- Users face **slow performance** with the Patient Timeline, especially with extensive patient history impacting efficiency.
- Users face **complex software limitations** , especially with initial configuration and slow loading of patient data.
- Users find the **initial configuration overly complex** , requiring substantial effort and middleware for effective data mapping.

#### What Are Recent G2 Reviews of Agentforce Health (formerly Salesforce Health Cloud)?

**["A Robust Platform for Patient Data, but Implementation is Heavy"](https://www.g2.com/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-12128060)**

**Rating:** 4.5/5.0 stars

_— Chintan S._

[Read full review](https://www.g2.com/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-12128060)

**["Salesforce Health Cloud Review"](https://www.g2.com/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-9793294)**

**Rating:** 4.5/5.0 stars

_— Vikas S._

[Read full review](https://www.g2.com/survey_responses/agentforce-health-formerly-salesforce-health-cloud-review-9793294)

#### What Are G2 Users Discussing About Agentforce Health (formerly Salesforce Health Cloud)?

- [Who uses Salesforce health Cloud?](https://www.g2.com/discussions/who-uses-salesforce-health-cloud)
- [What is included in a health Cloud license?](https://www.g2.com/discussions/what-is-included-in-a-health-cloud-license)
- [How is Salesforce used in healthcare?](https://www.g2.com/discussions/how-is-salesforce-used-in-healthcare)
- [What does Salesforce health Cloud do?](https://www.g2.com/discussions/what-does-salesforce-health-cloud-do)

### [Artera](https://www.g2.com/products/artera/reviews)

Artera is a patient communication and engagement platform designed to assist healthcare providers in managing and automating interactions with patients through various channels, including text, email, phone, and voice AI agents. This innovative solution caters to a diverse range of healthcare entities, such as specialty practices, Federally Qualified Health Centers (FQHCs), health systems, and federal agencies, all of which require efficient coordination of patient communication across multiple workflows. The platform's unique structure combines its core offering, Artera Harmony, with dedicated AI Service Squads. These teams work closely with healthcare organizations to develop tailored solutions that seamlessly integrate into existing workflows and Electronic Health Record (EHR) environments. This collaborative approach ensures that each organization can optimize its patient engagement strategies while maintaining the integrity of its operational processes. Artera's key capabilities significantly enhance patient communication efficiency. The voice AI agents are particularly noteworthy, as they can manage routine patient interactions such as appointment scheduling, intake processes, referrals, payments, and care gap outreach. This automation not only reduces the administrative burden on healthcare staff but also improves the overall patient experience by providing timely and accurate responses. Additionally, the Smart Inbox feature consolidates all patient communications in one accessible location, allowing providers to maintain a complete log of conversation history and context across different practices. Automated workflows further streamline routine tasks and complex care journeys, including appointment reminders and proactive patient outreach. These workflows are designed to operate without requiring staff intervention, thanks to deep EHR integrations that facilitate seamless communication. The AI Service Squads play a critical role in this process, collaborating directly with provider teams to design, implement, and support customized AI solutions tailored to the specific needs of each practice. Artera's platform supports over 200 million patients and processes more than 2 billion communications annually, showcasing its robust capabilities in the healthcare communication landscape. With integrations into major EHR systems and a commitment to security, as evidenced by its SOC 2 Type 2, HITRUST, HIPAA compliance, and FedRAMP Class D Certification, Artera prioritizes patient data protection. Importantly, patient data is not utilized to train AI models, ensuring privacy and compliance. With over 11 years of experience in healthcare communication and recognition as the top-ranked solution in KLAS for Patient Communications in 2026, Artera stands out as a comprehensive solution for healthcare organizations seeking to enhance patient engagement and streamline communication processes.

**Average Rating:** 4.8/5.0

**Total Reviews:** 93

#### How Do G2 Users Rate Artera?

- **Workflow Management:** 9.7/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10)
- **Patient Communications:** 9.5/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Artera?

- **Seller:** [Artera](https://www.g2.com/sellers/artera)
- **Company Website:** artera.io
- **Year Founded:** 2015
- **HQ Location:** Santa Barbara, US
- **Twitter:** @Artera\_io  
762 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=976736bd41c5a021848013732114a03579b63ad72296d312b2e9f055af6ecca0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9405895%2F&secure%5Burl_type%5D=linkedin_company_website)  
293 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 65% Medium, 18% Large

#### What Do G2 Reviewers Say About Artera?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficient communication tools** of Artera, enabling quick outreach to patients via various methods.
- Users highlight Artera's **user-friendly design** , making patient communication and appointment management seamless and efficient.
- Users appreciate the **quick and effective patient communication** via text, voicemail, and email, enhancing outreach efficiency.
- Users value the **quick messaging capabilities** of Artera for easy and effective patient communication.
- Users value the **mass texting feature** for its ease and efficiency in communicating quickly with patients.

##### Cons

- Users struggle with **messaging issues** , particularly in managing multiple team messages and appointment cancellations affecting workflow.
- Users find Artera has **limited features** for larger organizations, impacting efficiency in managing high patient volumes.
- Users find the **limited messaging features** hinder efficient communication, especially for managing large patient volumes.
- Users experience **communication issues** with Artera, relying on staff for replies and lacking timely notifications.
- Users find the **difficult navigation** in Artera frustrating, especially for larger organizations with numerous practices.

#### What Are Recent G2 Reviews of Artera?

**["Artera: Simple, Fast Campaigns with Easy Message Duplication"](https://www.g2.com/survey_responses/artera-review-13051576)**

**Rating:** 5.0/5.0 stars

_— Daniel A._

[Read full review](https://www.g2.com/survey_responses/artera-review-13051576)

**["Powerful Campaigns for Mass Outreach and Appointment Reminders"](https://www.g2.com/survey_responses/artera-review-13106574)**

**Rating:** 4.5/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/artera-review-13106574)

#### What Are G2 Users Discussing About Artera?

- [How does well health make money?](https://www.g2.com/discussions/how-does-well-health-make-money) - 1 comment
- [Is Well Health Technologies a buy?](https://www.g2.com/discussions/is-well-health-technologies-a-buy)
- [What is well company?](https://www.g2.com/discussions/what-is-well-company)
- [What does well app do?](https://www.g2.com/discussions/what-does-well-app-do) - 1 comment

### [Lighthouse 360](https://www.g2.com/products/lighthouse-360/reviews)

Lighthouse 360+™ is your all-in-one platform to enhance the patient experience that seamlessly integrates with any Practice Management System (PMS). Lighthouse 360+ enables dental practices of all sizes, including multi-site locations, to seamlessly integrate patient communication, reputation management, and overall practice functionality. The platform’s vendor-agnostic capabilities allows practices to benefit regardless of their PMS.

**Average Rating:** 3.7/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Lighthouse 360?

- **Workflow Management:** 7.9/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Lighthouse 360?

- **Seller:** [Henry Schein One](https://www.g2.com/sellers/henry-schein-one-c2b2b9e0-09c0-490c-9b70-33bd380468f0)
- **Year Founded:** 2018
- **HQ Location:** American Fork, UTAH
- **Twitter:** @Henryscheinone  
157 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c085ea416b5e6b925e3c5a24df84d407832f0b65c7a290923f99ef7d84eef1fc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhenry-schein-one%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,388 employees on LinkedIn®
- **Ownership:** NASDAQ:HSIC

#### Who Uses This Product?

- **Top Industries:** Health, Wellness and Fitness
- **Company Size:** 94% Small, 6% Medium

#### What Do G2 Reviewers Say About Lighthouse 360?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **excellent customer support** of Lighthouse 360, making integration seamless and user-friendly.
- Users commend the **ease of use** of Lighthouse 360, highlighting its user-friendly nature and quick staff adaptation.
- Users value the **efficiency** of Lighthouse 360, as it simplifies operations and minimizes missed appointments effectively.
- Users value the **easy integration and excellent customer support** of Lighthouse 360, enhancing efficiency and user experience.
- Users appreciate the **product satisfaction** with Lighthouse 360, praising its user-friendliness and excellent customer support.

##### Cons

- Users desire more **customization options** for automated texts in Lighthouse 360 to enhance functionality.

#### What Are Recent G2 Reviews of Lighthouse 360?

**["Easy to use, Reduces missed appointments!"](https://www.g2.com/survey_responses/lighthouse-360-review-10764543)**

**Rating:** 4.0/5.0 stars

_— Verified User in Medical Practice_

[Read full review](https://www.g2.com/survey_responses/lighthouse-360-review-10764543)

**["Easily intuitive"](https://www.g2.com/survey_responses/lighthouse-360-review-6716655)**

**Rating:** 4.0/5.0 stars

_— Nicholas R._

[Read full review](https://www.g2.com/survey_responses/lighthouse-360-review-6716655)

### [rater8](https://www.g2.com/products/rater8/reviews)

Unlock unparalleled visibility and sustainable growth for your practice with the rater8 Visibility Engine (raVE), the only automated, HIPAA-compliant reputation management solution built specifically for healthcare. In an era where patients thoroughly research providers online before booking an appointment, maintaining a strong digital presence is vital for driving practice revenue and boosting new patient volume. With raVE, medical practices and hospitals can effortlessly cultivate 5-star reviews, capture real-time feedback, and enhance patient satisfaction. A polished online reputation means that healthcare organizations can quickly soar to the top of local and AI-generated search results, outshine their competition, and book more appointments. raVE also automates internal feedback processes through post-visit micro-surveys, giving patients a quick and easy opportunity to share their feedback. With the ability to benchmark performance against 30+ million data points, and with AI-powered tools to analyze patient sentiment, practices can uncover the operational insights necessary to make data-driven decisions that elevate the patient experience. You make patients happy. We make sure everyone knows about it. Take your practice from invisible to in-demand with rater8.

**Average Rating:** 4.9/5.0

**Total Reviews:** 117

#### How Do G2 Users Rate rater8?

- **Workflow Management:** 8.5/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 9.6/10 (Category avg: 8.5/10)
- **Patient Communications:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind rater8?

- **Seller:** [rater8](https://www.g2.com/sellers/rater8)
- **Company Website:** rater8.com
- **Year Founded:** 2015
- **HQ Location:** Montvale, NJ
- **Twitter:** @rater8social  
126 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04edb010d95c04a42a168148cbf195d83a3851304d1088e57c04eea3d4ce57d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frater8%2F&secure%5Burl_type%5D=linkedin_company_website)  
87 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Practice Administrator, Marketing Director
- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 70% Medium, 28% Small

#### What Do G2 Reviewers Say About rater8?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Rater8, facilitating seamless integration and efficient patient feedback collection.
- Users rave about Rater8's **exceptional customer support** , with a responsive team ready to assist anytime.
- Users enjoy the **instant results** from Rater8, boosting their reviews significantly with ease and efficiency.
- Users value the **real-time feedback** from Rater8, enhancing their practice's growth and online reputation significantly.
- Users praise the **ease of use and effective team support** of rater8 for managing online reviews and reputation.

##### Cons

- Users find the **review management process tedious** due to time constraints and limitations on certain demographics contributing reviews.
- Users find the **user interface unintuitive** , often struggling to navigate tabs and dropdowns after time away.
- Users find **difficult navigation** challenging, as it takes time to reacquaint themselves with the interface and tabs.
- Users find the **pricing of rater8 to be expensive** compared to competitors offering integrated reputation management features.
- Users find the **inadequate reporting** limits their ability to track reviews and address issues effectively.

#### What Are Recent G2 Reviews of rater8?

**["Consistently Professional, Delightful Experience from Start to Implementation"](https://www.g2.com/survey_responses/rater8-review-13090587)**

**Rating:** 5.0/5.0 stars

_— Bullard B._

[Read full review](https://www.g2.com/survey_responses/rater8-review-13090587)

**["Lightning-Fast Support and a Helpful Client Success Manager"](https://www.g2.com/survey_responses/rater8-review-12445678)**

**Rating:** 5.0/5.0 stars

_— Verified User in Medical Practice_

[Read full review](https://www.g2.com/survey_responses/rater8-review-12445678)

#### What Are G2 Users Discussing About rater8?

- [What is rater8 used for?](https://www.g2.com/discussions/what-is-rater8-used-for) - 1 comment

### [InteliChart](https://www.g2.com/products/intelichart/reviews)

InteliChart offers an AI-powered patient engagement platform that makes healthcare easier for patients, families, and the care teams who support them. The platform unifies the entire patient journey within a single system, helping practices coordinate engagement, reduce administrative burden, and support patients and families throughout their care experience. InteliChart integrates with more than 45 EHR systems and supports over 94 million patient records across ambulatory practices, health systems, long-term care organizations, and EHR partners. The platform is also recognized as the #1 patient engagement platform by Black Book for three consecutive years and as a top-rated Patient Portal by KLAS. Healthy Outcomes includes Patient Portal, Patient Intake, Patient Schedule, Patient Notify, Patient Survey, Patient Activate, Patient eHealth, and our Family Portal giving organizations a connected set of tools for communication, digital forms, scheduling, follow-up, and virtual care. Because every product is developed in-house, the platform functions as a unified ecosystem rather than a collection of separate solutions. InteliChart also brings intelligence to every corner of the platform with InteliSense, a suite of AI agents that automate administrative, operational, and clinical tasks such as scheduling, appointment recalls, check-ins, revenue workflows, and answering/handling common patient questions. Because InteliSense is built directly into the patient engagement tools patients and care teams use every day, every interaction feels consistent and connected while significantly reducing the manual workload that contributes to staff burnout. Healthcare organizations choose InteliChart because it helps them: 1. Simplify patient engagement using one platform for the entire journey 2. Reduce manual tasks and lighten staff workload 3. Improve patient satisfaction, communication, and follow-through 4. Strengthen revenue by reducing missed steps and improving adherence 5. Consolidate vendors and create a more predictable, connected experience 6. Deliver modern digital tools that patients want to use InteliChart's patient engagement platform is HITRUST r2 Certified, SOC 2 Type 2 Certified, HITRUST Practitioner Certified, HIPAA Security Certified, and NIST Certified, supporting secure and reliable experiences across the healthcare ecosystem. For organizations evaluating patient engagement software or AI-enabled healthcare tools, InteliChart provides a complete, unified platform that supports workflow efficiency, patient communication, and long-term digital engagement.

**Average Rating:** 4.4/5.0

**Total Reviews:** 69

#### How Do G2 Users Rate InteliChart?

- **Workflow Management:** 8.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 8.1/10 (Category avg: 8.5/10)
- **Patient Communications:** 8.4/10 (Category avg: 8.8/10)

#### Who Is the Company Behind InteliChart?

- **Seller:** [InteliChart](https://www.g2.com/sellers/intelichart)
- **Company Website:** intelichart.com
- **Year Founded:** 2006
- **HQ Location:** Charlotte, North Carolina
- **Twitter:** @InteliChart  
929 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7079f0c1d85dda7ea0833822ae85d13e9e7f50d1bbcf7316cb6877eb50c0963&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintelichart%2F&secure%5Burl_type%5D=linkedin_company_website)  
80 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 55% Medium, 35% Small

#### What Do G2 Reviewers Say About InteliChart?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of InteliChart, streamlining patient registration and communication effectively.
- Users value the **efficient patient communication** features of InteliChart, enhancing both patient experience and staff workflow.
- Users appreciate the **easy patient communication** facilitated by InteliChart, enhancing efficiency for both staff and patients.
- Users value the **efficiency** of InteliChart, enhancing communication and streamlining workflow for healthcare providers.
- Users find **easy integrations** with InteliChart enhance functionality and improve patient experience significantly.

##### Cons

- Users find the **limited features** of InteliChart frustrating, particularly regarding patient reminders and population filters.
- Users find InteliChart **not user-friendly** , struggling with its complex layout and time-consuming setup process.
- Users find the **difficult setup** of InteliChart frustrating, especially for accessing multiple accounts or features.
- Users are frustrated by the **missing features** in InteliChart, impacting usability and desired functionalities.
- Users report **EMR integration issues** with InteliChart, impacting access to essential patient information and requiring IT intervention.

#### What Are Recent G2 Reviews of InteliChart?

**["Intelichart has been an amazing product for our Clinic"](https://www.g2.com/survey_responses/intelichart-review-10237753)**

**Rating:** 4.5/5.0 stars

_— Adriana S._

[Read full review](https://www.g2.com/survey_responses/intelichart-review-10237753)

**["Creating a positive patient portal experience, boosting engagement"](https://www.g2.com/survey_responses/intelichart-review-13056501)**

**Rating:** 4.5/5.0 stars

_— Stacie E._

[Read full review](https://www.g2.com/survey_responses/intelichart-review-13056501)

#### What Are G2 Users Discussing About InteliChart?

- [What is InteliChart used for?](https://www.g2.com/discussions/what-is-intelichart-used-for) - 1 upvote

### [DearDoc](https://www.g2.com/products/deardoc/reviews)

DearDoc provides over 2,500+ doctors, physicians, and health and wellness practitioners with a suite of cloud-based tools and services designed to help doctors get more patients, run their practices more efficiently, and improve patient experience. DearDoc offers solutions for every stage of the patient journey, including an AI Smartchat, Autodialer and Review Generator, testimonial displayer, text-to-pay software, and a telemedicine platform. DearDoc also provides creative and technical support services for enhanced patient acquisition and experience including website design, SEO services, Social Media Management, and Google Integration.

**Average Rating:** 4.4/5.0

**Total Reviews:** 45

#### How Do G2 Users Rate DearDoc?

- **Workflow Management:** 8.2/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 8.6/10 (Category avg: 8.5/10)
- **Patient Communications:** 8.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind DearDoc?

- **Seller:** [Deardoc](https://www.g2.com/sellers/deardoc)
- **Year Founded:** 2019
- **HQ Location:** New York, New York
- **Twitter:** @getDearDoc  
40 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c0ee602d95a15fc9382e193762f4e9e4ac5d5e05a02150d73ef3e03822091e1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetdeardoc%2F&secure%5Burl_type%5D=linkedin_company_website)  
125 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Medical Practice, Health, Wellness and Fitness
- **Company Size:** 93% Small, 7% Medium

#### What Do G2 Reviewers Say About DearDoc?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficient patient communication** of DearDoc, enhancing engagement and simplifying front desk tasks.
- Users find DearDoc to be **easy to use** , thanks to its efficient AI chat and seamless integration.
- Users value the **efficient appointment scheduling** by DearDoc, converting missed calls into real appointments seamlessly.
- Users appreciate the **instant response time** of DearDoc, enhancing patient engagement and increasing appointment requests significantly.
- Users appreciate the **efficient AI chat** that captures patient interest and answers questions seamlessly.

##### Cons

- Users express frustration over **misleading marketing** , claiming deceptive sales tactics and false guarantees contributed to their dissatisfaction.
- Users experience significant **billing issues** with DearDoc, facing unfulfilled guarantees and unresponsive support during onboarding.
- Users find the **complex interface** of DearDoc overwhelming due to its multitude of customizable options.

#### What Are Recent G2 Reviews of DearDoc?

**["Real-Time Patient Communication That Strengthens Our Web Presence"](https://www.g2.com/survey_responses/deardoc-review-13192692)**

**Rating:** 5.0/5.0 stars

_— Jeannett M._

[Read full review](https://www.g2.com/survey_responses/deardoc-review-13192692)

**["Reaching new clientele with excellent onboarding and support"](https://www.g2.com/survey_responses/deardoc-review-13156676)**

**Rating:** 4.5/5.0 stars

_— Verified User in Veterinary_

[Read full review](https://www.g2.com/survey_responses/deardoc-review-13156676)

#### What Are G2 Users Discussing About DearDoc?

- [What is DearDoc used for?](https://www.g2.com/discussions/what-is-deardoc-used-for) - 1 comment

### [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews)

Tebra is an all-in-one EHR and practice management platform designed for independent healthcare practices. The platform includes certified electronic health records, clinical charting, electronic prescribing, lab ordering, scheduling, billing, and claims management, telehealth, and patient engagement tools within a single, integrated system. Rather than relying on disconnected add-ons, Tebra provides native workflows that support care delivery, operations, and patient experience in one platform. The solution is purpose-built to help small and mid-sized practices improve efficiency, reduce administrative complexity, and manage day-to-day operations within one system.

**Average Rating:** 4.1/5.0

**Total Reviews:** 255

#### How Do G2 Users Rate Tebra (previously Kareo + PatientPop)?

- **Workflow Management:** 8.1/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.2/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 8.2/10 (Category avg: 8.5/10)
- **Patient Communications:** 8.1/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Tebra (previously Kareo + PatientPop)?

- **Seller:** [Tebra](https://www.g2.com/sellers/tebra)
- **Company Website:** www.tebra.com
- **HQ Location:** Corona del Mar, US
- **Twitter:** @TebraOfficial  
11,001 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2f476671e845ed3354293255147e6bafac74615cda9f81109a1fb3513f1b106b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftebra%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,054 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Office Manager
- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 86% Small, 12% Medium

#### What Do G2 Reviewers Say About Tebra (previously Kareo + PatientPop)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendly interface** of Tebra, highlighting ease of use and simple setup.
- Users praise the **responsive customer support** of Tebra, appreciating quick resolutions and personal assistance via video chat.
- Users value Tebra's **efficiency** in managing tasks and claims seamlessly, enhancing productivity and user experience significantly.
- Users appreciate the **user-friendly app and AI note feature** , enhancing convenience and efficiency in healthcare management.
- Users appreciate the **customizability** of Tebra, benefiting from multiple templates and easy report generation.

##### Cons

- Users find the **limited features** of Tebra hinder their efficiency, especially regarding sorting and billing capabilities.
- Users face **inadequate reporting** issues, requiring manual data manipulation and experiencing duplicate reports and refresh problems.
- Users find the **inefficiency** of Tebra due to excessive clicking and lengthy report generation processes frustrating.
- Users experience **billing issues** that hinder workflow, including slow claims, limited changes post-billing, and incorrect patient coupons.
- Users find Tebra's reporting to be **inefficient** , often requiring manual data exports to meet their needs.

#### What Are Recent G2 Reviews of Tebra (previously Kareo + PatientPop)?

**["Easy to use!"](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720)**

**Rating:** 5.0/5.0 stars

_— Dawn P._

[Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-7710720)

**["Easy Charge Capture for Accurate Coding"](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)**

**Rating:** 5.0/5.0 stars

_— Belinda C._

[Read full review](https://www.g2.com/survey_responses/tebra-previously-kareo-patientpop-review-12731619)

#### What Are G2 Users Discussing About Tebra (previously Kareo + PatientPop)?

- [How much is PatientPop monthly?](https://www.g2.com/discussions/how-much-is-patientpop-monthly)
- [Is kareo a clearinghouse?](https://www.g2.com/discussions/is-kareo-a-clearinghouse) - 1 comment
- [Is PatientPop a CRM?](https://www.g2.com/discussions/is-patientpop-a-crm)
- [How much does kareo cost?](https://www.g2.com/discussions/how-much-does-kareo-cost) - 1 comment
- [How is PatientPop different?](https://www.g2.com/discussions/how-is-patientpop-different)

### [Intiveo](https://www.g2.com/products/intiveo/reviews)

Intiveo's patient engagement software is designed to empower dental practices to enhance the patient experience. We facilitate open communication, reduce no-shows and cancellations, boost staff productivity, and increase revenue growth. Our platform improves patient engagement and loyalty through two-way chat, recall reminders, quality improvement surveys, and online review management tools. With comprehensive integrations across major PMS systems, Intiveo streamlines front-office workflows, centralizing patient engagement and communication management. Our dedicated team of experts offers personalized onboarding and ongoing support for seamless launch and scalability as your practice grows. Intiveo serves over 15,000 dental practices across North America, helping them improve their patients’ experience, streamline operations, and drive revenue growth while improving staff morale. Experience the Intiveo advantage – where dental practices flourish, and patients look forward to their visits with confidence and clarity.

**Average Rating:** 4.8/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate Intiveo?

- **Workflow Management:** 9.3/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 8.1/10 (Category avg: 8.5/10)
- **Patient Communications:** 9.3/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Intiveo?

- **Seller:** [Intiveo](https://www.g2.com/sellers/intiveo)
- **Year Founded:** 2010
- **HQ Location:** Vancouver, CA
- **Twitter:** @Intiveo  
183 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27bfc8e2049c49b1292c058d93f2841800fca64b5d8779de4c7ffeb780ea636e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2642067%2F&secure%5Burl_type%5D=linkedin_company_website)  
61 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 84% Small, 13% Medium

#### What Do G2 Reviewers Say About Intiveo?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Intiveo, allowing them to achieve quick and precise results effortlessly.

##### Cons

- Users find the **long waiting time** until 7am to access voicemails frustrating and inconvenient.
- Users are frustrated with the **poor call functionality** , making it difficult to check voice mails promptly.
- Users express frustration over **unreliable communication** due to delayed access to voicemails until 7am.

#### What Are Recent G2 Reviews of Intiveo?

**["Very reliable and 100 %accurate when it come to verify cancel apts. love it."](https://www.g2.com/survey_responses/intiveo-review-7448524)**

**Rating:** 5.0/5.0 stars

_— Verified User in Alternative Dispute Resolution_

[Read full review](https://www.g2.com/survey_responses/intiveo-review-7448524)

**["Streamlined Patient Management, Exceptional Experience"](https://www.g2.com/survey_responses/intiveo-review-9922852)**

**Rating:** 4.0/5.0 stars

_— Dr. Hamza T._

[Read full review](https://www.g2.com/survey_responses/intiveo-review-9922852)

### [Doctible](https://www.g2.com/products/doctible/reviews)

In the world of healthcare software, it’s the special tools and features that set the best apart from the rest. So, what sets Doctible apart? Doctible is a top choice among healthcare providers for its intuitive patient engagement platform that helps attract new patients and keep them engaged throughout treatment. Doctible’s software features stand out with tools for online reputation management, website management, 2-way texting, reminders, traffic alerts, the smart scheduler, digital forms, patient recall, campaigns, virtual waiting room, and more. Doctors and their staff really love our smart, automated workflows for collecting online reviews and user-friendly patient tools that make booking appointments and getting to your practice on-time a breeze.

**Average Rating:** 4.5/5.0

**Total Reviews:** 18

#### How Do G2 Users Rate Doctible?

- **Workflow Management:** 10.0/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 10.0/10 (Category avg: 8.5/10)
- **Patient Communications:** 9.6/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Doctible?

- **Seller:** [PracticeTek](https://www.g2.com/sellers/practicetek)
- **Year Founded:** 2020
- **HQ Location:** N/A
- **Twitter:** @\_practiceq  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d7376b8c953fab036f3506a1313ec7faa764d9f7238f301091678eed0307f222&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpracticetek&secure%5Burl_type%5D=linkedin_company_website)  
169 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Medical Practice, Hospital & Health Care
- **Company Size:** 83% Small, 17% Medium

#### What Do G2 Reviewers Say About Doctible?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Doctible, enjoying its user-friendly platform for managing appointments.
- Users appreciate the **effective patient communication** capabilities of Doctible, enhancing patient notification processes.
- Users appreciate the **effective tracking system** in Doctible, which efficiently notifies patients about important updates.

##### Cons

- Users find the absence of a **daily balances feature** in Doctible frustrating compared to competitors like Revenue Well.

#### What Are Recent G2 Reviews of Doctible?

**["Great for our office"](https://www.g2.com/survey_responses/doctible-review-11162323)**

**Rating:** 4.5/5.0 stars

_— Verified User in Medical Practice_

[Read full review](https://www.g2.com/survey_responses/doctible-review-11162323)

**["Easy to use!"](https://www.g2.com/survey_responses/doctible-review-11175095)**

**Rating:** 5.0/5.0 stars

_— Andrew D._

[Read full review](https://www.g2.com/survey_responses/doctible-review-11175095)

#### What Are G2 Users Discussing About Doctible?

- [What is Doctible used for?](https://www.g2.com/discussions/what-is-doctible-used-for) - 1 comment

### [Demandforce](https://www.g2.com/products/demandforce/reviews)

Attract. Retain. Grow. Demandforce helps businesses automate front office tasks and streamline communications with an all-in-one solution. From automated appointment reminders to robust reputation management, only Demandforce uniquely combines all the features and functionality a business needs to grow, in one place. For more information, or to see a demo, visit www.demandforce.com.

**Average Rating:** 3.4/5.0

**Total Reviews:** 27

#### How Do G2 Users Rate Demandforce?

- **Workflow Management:** 1.7/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 1.7/10 (Category avg: 8.5/10)
- **Patient Communications:** 1.7/10 (Category avg: 8.8/10)

#### Who Is the Company Behind Demandforce?

- **Seller:** [Internet Brands](https://www.g2.com/sellers/internet-brands)
- **Year Founded:** 1998
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8dc0858352f1b98d05ff7274ffafa80d7f321fbd9efdde61f739c19f4547544e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finternet-brands%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,980 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Medical Practice
- **Company Size:** 62% Small, 34% Medium

#### What Do G2 Reviewers Say About Demandforce?

_AI-generated summary from verified user reviews_

##### Pros

- Users value Demandforce's **real-time two-way texting** , enhancing communication and responsiveness with clients efficiently.
- Users value Demandforce's **real-time two-way texting** , enhancing communication and responsiveness with clients effectively.
- Users value the **easy appointment requests** integrated into their website, enhancing client interaction and satisfaction.
- Users value the **booking efficiency** of Demandforce, facilitating seamless appointment requests directly from their websites.
- Users value the **integration with Millennium software** , enhancing client communication and feedback collection for service improvement.

##### Cons

- Users experience significant **messaging issues** with Demandforce, leading to unreliable client communication and confusion.
- Users report **poor customer support** , receiving unhelpful responses while dealing with persistent app glitches and communication issues.
- Users experience **scheduling issues** with Demandforce, including unreliable appointment confirmations and frustrating communication glitches.
- Users often experience **slow speed** with Demandforce, leading to frustrating delays in communication and appointment confirmations.
- Users express frustration with the app's **instability** , citing glitches and delays that hinder effective communication.

#### What Are Recent G2 Reviews of Demandforce?

**["Real-Time Two-Way Texting Makes Communication Effortless"](https://www.g2.com/survey_responses/demandforce-review-12063833)**

**Rating:** 5.0/5.0 stars

_— Laura B._

[Read full review](https://www.g2.com/survey_responses/demandforce-review-12063833)

**["Great software "](https://www.g2.com/survey_responses/demandforce-review-3552156)**

**Rating:** 5.0/5.0 stars

_— Daniela Bueno B._

[Read full review](https://www.g2.com/survey_responses/demandforce-review-3552156)

#### What Are G2 Users Discussing About Demandforce?

- [What is local demand force com?](https://www.g2.com/discussions/what-is-local-demand-force-com)
- [How do I use demandforce?](https://www.g2.com/discussions/how-do-i-use-demandforce)
- [What does Demandforce do?](https://www.g2.com/discussions/what-does-demandforce-do)

### [DemandHub](https://www.g2.com/products/demandhub/reviews)

DemandHub enables customer interactions that drive business results. We improve how you communicate with your customers and capture valuable feedback. This enables your team to make better decisions that drive business results and improve your customer experience.

**Average Rating:** 4.8/5.0

**Total Reviews:** 58

#### How Do G2 Users Rate DemandHub?

- **Workflow Management:** 9.2/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 5.0/10 (Category avg: 8.5/10)
- **Patient Communications:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind DemandHub?

- **Seller:** [DemandHub](https://www.g2.com/sellers/demandhub)
- **HQ Location:** Mississauga, Ontario
- **Twitter:** @DemandHub
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f43701f29f7cd95ab86731531b0157ba9f499412b9f4eafa24e53e34acf46e77&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdemandhub%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Automotive, Hospital & Health Care
- **Company Size:** 95% Small, 3% Medium

#### What Do G2 Reviewers Say About DemandHub?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **responsive and efficient support** from DemandHub, resolving issues and saving time effectively.
- Users praise DemandHub for its **responsive and effective customer support** , resolving issues promptly and efficiently.
- Users appreciate the **ease of use** of DemandHub, finding it time-saving and user-friendly with helpful support options.
- Users appreciate the **quick responsiveness and effectiveness** of DemandHub, enhancing efficiency and saving valuable time.
- Users value the **efficiency** of DemandHub, as it resolves issues swiftly and automates tasks to save time.

##### Cons

- Users are disappointed by the lack of **Dark Mode** in DemandHub, which limits personalization and comfort during use.
- Users desire a **Dark Mode** feature in DemandHub to improve usability and reduce eye strain.

#### What Are Recent G2 Reviews of DemandHub?

**["Effortless Google Review Integration with Rapid Support"](https://www.g2.com/survey_responses/demandhub-review-12404501)**

**Rating:** 5.0/5.0 stars

_— Marion M._

[Read full review](https://www.g2.com/survey_responses/demandhub-review-12404501)

**["Automation and Quick Responses Elevate Our Practice"](https://www.g2.com/survey_responses/demandhub-review-12310659)**

**Rating:** 4.5/5.0 stars

_— Doug P._

[Read full review](https://www.g2.com/survey_responses/demandhub-review-12310659)

#### What Are G2 Users Discussing About DemandHub?

- [What is DemandHub used for?](https://www.g2.com/discussions/what-is-demandhub-used-for)

### [DoctorLogic](https://www.g2.com/products/doctorlogic/reviews)

DoctorLogic is an all-in-one Website Marketing Platform created exclusively for healthcare providers. The DoctorLogic software was invented to power custom-designed websites for patient acquisition, retention marketing, and practice insights that help providers connect with more people. Privately funded and based in Plano, Texas, DoctorLogic has been named to Inc. 5000’s list of Fastest Growing Companies in the United States for two consecutive years and was recently awarded Gold for Best Website Visual Appeal and Silver for Website Branding by Davey’s Awards on behalf of the Academy of Interactive & Visual Arts. DoctorLogic works with more than 3,000 healthcare providers in the field of aesthetics, dentistry, surgery, and general medical and has helped customers acquire 100+ million new website visitors with their proven experience executing medical SEO strategies that resulted in improved organic results and exceeding average conversion rates. The company’s suite of additional managed services (Social Media, Google Ads (Pay-Per-Click), Content Marketing/Blog Services, Managed Chat, and Video Production) helps provide a turn-key online marketing solution for medical practices large and small.

**Average Rating:** 4.1/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate DoctorLogic?

- **Workflow Management:** 7.6/10 (Category avg: 8.9/10)
- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.7/10)
- **Patient Satisfaction Management:** 6.7/10 (Category avg: 8.5/10)
- **Patient Communications:** 7.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind DoctorLogic?

- **Seller:** [DoctorLogic](https://www.g2.com/sellers/doctorlogic)
- **Year Founded:** 2013
- **HQ Location:** Plano, TX
- **Twitter:** @DoctorLogicUS  
327 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b0c67d50a51adeb31e7216f241bc8af2af9f534be40c9d8c308aa1f78ce749e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3290319%2F&secure%5Burl_type%5D=linkedin_company_website)  
39 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 74% Small, 26% Medium

#### What Do G2 Reviewers Say About DoctorLogic?

_AI-generated summary from verified user reviews_

##### Cons

- Users report significant **billing issues** with DoctorLogic, including unauthorized auto-renewals and poor communication about contracts.
- Users report significant **payment issues** with DoctorLogic, including unexpected charges and poor communication about contracts.
- Users report **poor customer support** from DoctorLogic, facing communication issues and unaddressed contract concerns.

#### What Are Recent G2 Reviews of DoctorLogic?

**["Amazing Under Pressure!"](https://www.g2.com/survey_responses/doctorlogic-review-4223712)**

**Rating:** 5.0/5.0 stars

_— Julie D._

[Read full review](https://www.g2.com/survey_responses/doctorlogic-review-4223712)

**["Doctor Logic has been a tremendous help, specifically through Covid"](https://www.g2.com/survey_responses/doctorlogic-review-4342417)**

**Rating:** 5.0/5.0 stars

_— Corinne H._

[Read full review](https://www.g2.com/survey_responses/doctorlogic-review-4342417)

#### What Are G2 Users Discussing About DoctorLogic?

- [What is DoctorLogic used for?](https://www.g2.com/discussions/what-is-doctorlogic-used-for)

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[Browse Patient Engagement Themes](/categories/patient-engagement/themes)

Below are the top-rated Patient Engagement Software with Reputation Management capabilities, as verified by G2’s Research team. Real users have identified Reputation Management as an important function of Patient Engagement Software. Compare different products that offer this feature so you can decide which is best for your business needs.

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg "Product Avatar Image")](https://www.g2.com/products/birdeye/reviews)[Birdeye](https://www.g2.com/products/birdeye/reviews)[4.7/5(4,203)](https://www.g2.com/products/birdeye/reviews) | Automated patient review solicitation with PM integration | "Reputation Management Life Saver!" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_59f781932c12f2cbe314502e6312471a/weave-weave.png "Product Avatar Image")](https://www.g2.com/products/weave-weave/reviews)[Weave](https://www.g2.com/products/weave-weave/reviews)[4.6/5(433)](https://www.g2.com/products/weave-weave/reviews) | Two-way patient texting with EHR integration | "Real-Time Texting Transforms Office Communication" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f5ec38819ec63e0300ec332389d402e5/modmed.png "Product Avatar Image")](https://www.g2.com/products/modmed/reviews)[ModMed](https://www.g2.com/products/modmed/reviews)[4.5/5(362)](https://www.g2.com/products/modmed/reviews) | Specialty EHR-integrated patient communication and recall | "Easy-to-Use, Dependable EHR That Keeps Documentation Efficient" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ff1c555802e8f5583e002098100141e9/eclinicalworks.png "Product Avatar Image")](https://www.g2.com/products/eclinicalworks/reviews)[eClinicalWorks](https://www.g2.com/products/eclinicalworks/reviews)[3.7/5(158)](https://www.g2.com/products/eclinicalworks/reviews) | All-in-one clinical documentation with patient portal | "Versatile EHR for Clinical Operations, Care Coordination, and Population Health" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_10508c416f4220be5d18f7bd984b4b73/curogram.png "Product Avatar Image")](https://www.g2.com/products/curogram/reviews)[Curogram](https://www.g2.com/products/curogram/reviews)[4.8/5(100)](https://www.g2.com/products/curogram/reviews) | Two-way texting with EMR-integrated appointment workflows | "Effortless Patient Communication, Needs Better Merging" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7f3713c7282c315f18892ebe9d99d1d6/nexhealth.png "Product Avatar Image")](https://www.g2.com/products/nexhealth/reviews)[NexHealth](https://www.g2.com/products/nexhealth/reviews)[4.8/5(137)](https://www.g2.com/products/nexhealth/reviews) | EMR-integrated appointment filling and digital intake | "User-Friendly and Time-Saving Dental Practice Solution" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_6e46c6c7696dc10128034d3e6fc5bbeb/adit.png "Product Avatar Image")](https://www.g2.com/products/adit/reviews)[Adit](https://www.g2.com/products/adit/reviews)[4.8/5(97)](https://www.g2.com/products/adit/reviews) | Two-way texting and automated appointment confirmations | "Adit is awesome!" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_427897322cf2c985665cd741edd2a9c3/pabau-practice-management.png "Product Avatar Image")](https://www.g2.com/products/pabau-practice-management/reviews)[Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews)[4.7/5(315)](https://www.g2.com/products/pabau-practice-management/reviews) | Automated patient journeys with digital consents | "An All-in-One Platform That Continues to Improve Our Practice" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cc7aed9035c6802973fad1d15c816e98/phreesia.png "Product Avatar Image")](https://www.g2.com/products/phreesia/reviews)[Phreesia](https://www.g2.com/products/phreesia/reviews)[3.9/5(45)](https://www.g2.com/products/phreesia/reviews) | Pre-visit intake with EHR-integrated insurance verification | "Empowers Remote Work with Ease" |

* * *

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