# Best Patient Engagement Software for Medium-Sized Businesses - Page 2 ## How Many Patient Engagement Software Products Does G2 Track? **Total Products under this Category:** 404 ### Category Stats (Aug 2026) - **Average Rating:** 4.34/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** AbbaDox (+2.48%) - Among all products in this category, AbbaDox recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Patient Engagement Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 12,800+ Authentic Reviews - 404+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Patient Engagement Software ![G2 Grid® for Patient Engagement Software plotting products by satisfaction and market presence](https://www.g2.com/categories/patient-engagement/grids.png?focus%5B%5D=19432&focus%5B%5D=1824&focus%5B%5D=140008&focus%5B%5D=101319&focus%5B%5D=48097&focus%5B%5D=46458&focus%5B%5D=44719&focus%5B%5D=87716) Highlighted products: Birdeye, eClinicalWorks, ModMed, Artera, Weave, Klara, EHRYourWay, and rater8. Underlying data: [Grid® JSON](https://www.g2.com/categories/patient-engagement/grids.json?focus%5B%5D=birdeye&focus%5B%5D=eclinicalworks&focus%5B%5D=modmed&focus%5B%5D=artera&focus%5B%5D=weave-weave&focus%5B%5D=klara&focus%5B%5D=ehryourway&focus%5B%5D=rater8&segment=mid-market) **Sponsored** ### Practice Better Practice Better is the leading all-in-one practice management software solution designed to help health and wellness professionals streamline their operations and enhance client support. Our comprehensive platform caters to a diverse range of practitioners, including nutritionists, therapists, coaches, therapists, chiropractors, fitness trainers, and more, providing them with the tools necessary to manage their practices efficiently and effectively. Practice Better serves both solo practitioners and larger group practices across the globe. By offering a centralized, all-in-one EHR solution. With our user-friendly interface, Practice Better allows practitioners to focus more on their clients and less on administrative tasks, ultimately leading to improved client outcomes and satisfaction. Key features of Practice Better include appointment booking, billing management, telehealth capabilities, and client engagement tools. The appointment booking system enables practitioners to manage their schedules seamlessly, reducing the likelihood of double bookings and missed appointments. Practice Better Payments simplifies invoicing and payment processing, allowing professionals to track their finances with ease. Additionally, the telehealth functionality provides a secure platform for virtual consultations, ensuring that practitioners can connect with clients regardless of location. Another significant aspect of Practice Better is its client engagement tools, which include customizable client portals and online programs or courses. These features empower practitioners to create personalized experiences for their clients, fostering a sense of community and support. By offering resources like educational materials and progress tracking, practitioners can enhance the overall client experience and encourage adherence to wellness plans. Overall, Practice Better stands out in the practice management software category by providing a comprehensive suite of features tailored specifically for health and wellness professionals. Our focus on improving practice management, client support, and engagement allows practitioners to scale their businesses effectively while delivering better outcomes for their clients. The platform not only simplifies daily operations but also enhances overall quality of care, making it an invaluable tool for those in the health and wellness industry. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1651&secure%5Bchosen_at%5D=2026-08-10T08%3A59%3A16Z&secure%5Bdisplayable_resource_id%5D=1651&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1651&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=47168&secure%5Bresource_id%5D=1651&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fpatient-engagement%2Fmid-market%3Fpage%3D2&secure%5Btoken%5D=763df505a93f7c78def1cf7a32c8c18f5aac10994162bed83f0ddaf25410a327&secure%5Burl%5D=https%3A%2F%2Fpracticebetter.io%2F&secure%5Burl_type%5D=free_trial) ### [MaxAssist](https://www.g2.com/de/products/maxassist/reviews) MaxAssist® ist eine KI-gestützte Plattform, die für Zahnarztpraxen entwickelt wurde, um die Patientenbindung zu verbessern und die täglichen Abläufe zu optimieren. Entwickelt von Zahnmedizinern, integriert sie mehrere Funktionen, um Verwaltungsteams, Büroleiter und Zahnärzte bei der Verwaltung von Terminplanung, Kommunikation und administrativen Arbeitsabläufen zu unterstützen. Im Gegensatz zu herkömmlicher Software geht MaxAssist® über das Versenden von Erinnerungen hinaus, indem es auch Patienten anspricht, die nicht auf Automatisierung reagieren. MaxAI, unser Feature für umsetzbare Intelligenz, nutzt über ein Jahrzehnt an Patiententerminierungsdaten, um personalisierte Tagespläne zu erstellen. Jeden Morgen erhalten Zahnarztteams Anleitungen, welche Patienten kontaktiert werden sollen und welcher Ansatz am effektivsten ist, um Praxen dabei zu helfen, Lücken im Hygienekalender vorauszusehen und ungenutzte Behandlungsmöglichkeiten zu identifizieren. MaxAI kann bis zu 30 Tage im Voraus prognostizieren, sodass Praxen potenzielle Verlangsamungen proaktiv angehen und Patientenbesuche maximieren können. Max integriert sich mit Mango Voice für nahtlose Patientenkommunikation. Funktionen wie Call Pop und Patient Pop bieten sofortige Sichtbarkeit darüber, wer anruft, einschließlich Terminhistorie und relevanter Patientendetails. Das Personal kann Patienten in Echtzeit ansprechen, Termine direkt aus Anrufen buchen und die manuelle Notizenerstellung reduzieren, was ein effizienteres Verwaltungsteam schafft. MaxAssist® bietet eine benutzerfreundliche Oberfläche und optimierte Arbeitsabläufe, die Fehler reduzieren und sich wiederholende Aufgaben vereinfachen. Das Personal kann Termine verwalten, die Leistung verfolgen und die gesamte Patientenreise mit weniger Aufwand optimieren. Durch die Kombination von KI-gesteuerten Einblicken, integrierten Kommunikationstools und Workflow-Optimierung stellt MaxAssist® sicher, dass Zahnarztteams ihre Hygienekalender voll halten, zuvor verpasste Behandlungsmöglichkeiten erfassen und eine produktivere, patientenorientierte Praxisumgebung schaffen können. **Average Rating:** 4.7/5.0 **Total Reviews:** 282 #### How Do G2 Users Rate MaxAssist? - **Workflow-Verwaltung:** 9.0/10 (Category avg: 8.9/10) - **War the product ein guter Geschäftspartner?:** 9.3/10 (Category avg: 8.7/10) - **Management der Patientenzufriedenheit:** 8.6/10 (Category avg: 8.5/10) - **Patientenkommunikation:** 9.3/10 (Category avg: 8.8/10) #### Who Is the Company Behind MaxAssist? - **Verkäufer:** [MaxAssist](https://www.g2.com/de/sellers/maxassist) - **Unternehmenswebsite:** www.maxassist.com - **Gründungsjahr:** 2013 - **Hauptsitz:** Calgary, Alberta - **LinkedIn®-Seite:** [www.linkedin.com](https://www.g2.com/de/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=41dffb6f53aa05e7705f93bc65e010be9726374c45071531864a33c82b8ca04e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frecallmax%2F&secure%5Burl_type%5D=linkedin_company_website) 66 Mitarbeiter\*innen auf LinkedIn® #### Who Uses This Product? - **Who Uses This:** Büroleiter, Zahnarzt - **Top Industries:** Krankenhaus & Gesundheitswesen, Gesundheit, Wellness und Fitness - **Company Size:** 87% Small, 7% Medium #### What Do G2 Reviewers Say About MaxAssist? _AI-generated summary from verified user reviews_ ##### Pros - Benutzer finden MaxAssist unglaublich **einfach zu bedienen** , was die Patientenkommunikation optimiert und die Terminverwaltung mühelos vereinfacht. - Benutzer schätzen die **effektiven Patientenkommunikations** funktionen von MaxAssist, die das Engagement und die Bindung mühelos verbessern. - Benutzer schätzen die **einfache Einrichtung** von MaxAssist sehr und loben das intuitive Design und den reaktionsschnellen Kundensupport. - Benutzer schätzen die **zeitsparenden Funktionen** von MaxAssist, die eine effiziente Kommunikation ermöglichen und den Bedarf an Telefonanrufen reduzieren. - Benutzer finden die **einfache Einrichtung** von MaxAssist äußerst vorteilhaft, da sie eine nahtlose Integration und effiziente Kommunikation ermöglicht. ##### Cons - Benutzer haben oft **Nachrichtenprobleme** mit MaxAssist, wie automatische Erinnerungen und unerwünschte Textverteilung an alle Patienten. - Benutzer sind frustriert über die **begrenzten Funktionen** von MaxAssist, insbesondere in Bezug auf die Terminplanung und das Terminmanagement. - Benutzer finden die **Systemnavigation verwirrend** , mit unklaren Notizen und Schwierigkeiten bei Nachverfolgungen, die die Benutzerfreundlichkeit beeinträchtigen. - Benutzer finden **Softwareeinschränkungen** in MaxAssist, insbesondere mit verwirrenden Notizen und Schwierigkeiten beim Zugriff auf wesentliche Informationen. - Benutzer finden die **komplexe Navigation** in MaxAssist frustrierend und bevorzugen schnelleren Zugang zu Informationen und einfachere Formatierung. #### What Are Recent G2 Reviews of MaxAssist? **["Zuverlässige, effiziente Patientenkommunikation, die Verwaltungsarbeit reduziert"](https://www.g2.com/de/survey_responses/maxassist-review-13184668)** **Rating:** 4.5/5.0 stars _— Mel V._ [Read full review](https://www.g2.com/de/survey_responses/maxassist-review-13184668) **["Die Stornierungsliste von MaxAssist spart Zeit mit schneller Massenkommunikation."](https://www.g2.com/de/survey_responses/maxassist-review-13161859)** **Rating:** 5.0/5.0 stars _— Melissa L._ [Read full review](https://www.g2.com/de/survey_responses/maxassist-review-13161859) #### What Are G2 Users Discussing About MaxAssist? - [Wofür wird RecallMax verwendet?](https://www.g2.com/de/discussions/what-is-recallmax-used-for) - 1 comment ### [Paytient](https://www.g2.com/products/paytient/reviews) Paytient is the platform that gives people the power to say “yes” to care on their own terms—without fear or delay. That means members choose earlier treatment, pick up prescriptions, and stay healthier. Providers are paid in full and welcome more new patients. Employers and plans control costs. And each Paytient-powered care decision delivers data to the platform, fueling transparent insights that help strengthen benefits. This is how everyday choices add up to a Better Care Economy. Join us in building a new system that works, and cares, for everyone. **Average Rating:** 4.8/5.0 **Total Reviews:** 65 #### How Do G2 Users Rate Paytient? - **Workflow Management:** 9.3/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.0/10 (Category avg: 8.5/10) - **Patient Communications:** 9.4/10 (Category avg: 8.8/10) #### Who Is the Company Behind Paytient? - **Seller:** [Paytient Technologies](https://www.g2.com/sellers/paytient-technologies) - **Year Founded:** 2018 - **HQ Location:** Columbia, Missouri - **Twitter:** @PaytientApp 198 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=816cac61e5fb542a21c904580c43e9fa12d07927eed15c7629e93ec6be236a9a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpaytient%2F&secure%5Burl_type%5D=linkedin_company_website) 155 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Primary/Secondary Education, Hospital & Health Care - **Company Size:** 58% Medium, 27% Small #### What Do G2 Reviewers Say About Paytient? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **excellent customer support** provided by Paytient, enhancing their overall experience with the product. - Users find Paytient's **ease of use** enhances their experience, simplifying payment processing significantly. - Users commend the **easy-to-understand reporting** features of Paytient, enhancing their overall experience and decision-making. - Users value the **reporting transparency** of Paytient, which enhances their understanding of financial interactions. ##### Cons - Users find the **initial account setup challenging** , leading to frustration and dissatisfaction with Paytient's usability. - Users find the **initial setup complex** , making it difficult to effectively utilize Paytient for necessary transactions. - Users report **messaging issues** with Paytient, including poor communication and delayed responses from customer service, creating frustrations. - Users experience significant **notification issues** with Paytient, including frozen cards and poor customer communication during critical times. - Users find Paytient's **initial setup challenging and not user-friendly** , making their experience frustrating and inefficient. #### What Are Recent G2 Reviews of Paytient? **["Great benefit that employees love!"](https://www.g2.com/survey_responses/paytient-review-7345913)** **Rating:** 5.0/5.0 stars _— Jessie W._ [Read full review](https://www.g2.com/survey_responses/paytient-review-7345913) **["This has been a wonderful resource for our organization!"](https://www.g2.com/survey_responses/paytient-review-10383775)** **Rating:** 5.0/5.0 stars _— Faith W._ [Read full review](https://www.g2.com/survey_responses/paytient-review-10383775) #### What Are G2 Users Discussing About Paytient? - [What is Paytient used for?](https://www.g2.com/discussions/what-is-paytient-used-for) ### [Upfront](https://www.g2.com/products/upfront-healthcare-upfront/reviews) Upfront’s patient engagement platform digitally guides every patient to the care they need. Upfront enhances patients' care experience through hyper-personalized, omnichannel outreach. Only the Upfront platform analyzes clinical and patient-reported data fused with psychographic segmentation and behavioral science to deeply personalize communications, activating patients to complete necessary care, show up for visits, and close any gaps in care. Upfront is rooted in partnership, leveraging best-in-class healthcare expertise to maximize the impact of its technology to deliver a next-generation patient experience. Upfront Healthcare offers more than 120 use cases across patient acquisition and retention, helping its clients solve a variety of Clinical, Operational & Financial challenges: • 2-4x increase in patient engagement • Increased scheduling rates by 40% • 50% fewer ED visits • Decreased no-show rates by 22% • 52% cancelled visits shifted to rescheduled • 93% click through rate for complex patient care journeys • 32 FTEs of time savings annually • 4x increase in patient payments within 10 days of ‘go live’ • 24% increase in collections of bad debt (over 120 days due) • \>50% reduction in paper statement and postage costs through automation • Reversed healthcare disparities, driving a comparable share of Medicaid patients to schedule care, despite sociodemographic barriers for engagement • Enhanced patient engagement results (4-6x industry average) The Partner You Can Trust • 4000+ client locations • HITRUST 2r certification • NIST Cybersecurity Framework certified • KLAS Censinet Cybersecurity • 20+ integrated Epic locations • Consolidated and integrated over 25+ vendors NOTE: Upfront acquired PatientBond in August 2022 **Average Rating:** 4.7/5.0 **Total Reviews:** 19 #### How Do G2 Users Rate Upfront? - **Workflow Management:** 10.0/10 (Category avg: 8.9/10) - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.7/10) - **Patient Satisfaction Management:** 9.4/10 (Category avg: 8.5/10) - **Patient Communications:** 9.6/10 (Category avg: 8.8/10) #### Who Is the Company Behind Upfront? - **Seller:** [Upfront Healthcare](https://www.g2.com/sellers/upfront-healthcare) - **Year Founded:** 2016 - **HQ Location:** Chicago, Illinois - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=925dc24cef8570d74a06dbc820adfcb69e2e0977fc7204f3acb30eb09ac4952f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fupfront-healthcare-services&secure%5Burl_type%5D=linkedin_company_website) 27 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 50% Medium, 30% Small #### What Are Recent G2 Reviews of Upfront? **["Patient Bond has increased our patient satisfaction and improved our providers' performance."](https://www.g2.com/survey_responses/upfront-review-4684234)** **Rating:** 5.0/5.0 stars _— Muhammad T._ [Read full review](https://www.g2.com/survey_responses/upfront-review-4684234) **["Great Prompt service"](https://www.g2.com/survey_responses/upfront-review-4689120)** **Rating:** 4.5/5.0 stars _— Gloria H._ [Read full review](https://www.g2.com/survey_responses/upfront-review-4689120) - [‹ Prev‹ Prev](/categories/patient-engagement/mid-market?order=g2_score#product-list) - [1](/categories/patient-engagement/mid-market?order=g2_score#product-list) - 2 - Next ›Next › Spotlight Categories [SAP Store Software](https://www.g2.com/categories/sap-store) [Zero Trust Networking Software](https://www.g2.com/categories/zero-trust-networking) [SaaS Backup Software](https://www.g2.com/categories/saas-backup) [Payroll Software](https://www.g2.com/categories/payroll) [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) Similar Categories - [Interactive Patient Care Systems (IPC)](/categories/interactive-patient-care-systems-ipc) - [Other Patient Experience](/categories/other-patient-experience) - [Patient Case Management](/categories/patient-case-management) - [Patient Intake](/categories/patient-intake) - [Patient Relationship Management (PRM)](/categories/patient-relationship-management-prm) - [Patient Scheduling](/categories/patient-scheduling) - [Remote Patient Monitoring (RPM)](/categories/remote-patient-monitoring-rpm) [Browse Patient Engagement Themes](/categories/patient-engagement/themes)