# Best Outbound Call Tracking Software - Page 12

## How Many Outbound Call Tracking Software Products Does G2 Track?

**Total Products under this Category:** 184

### Category Stats (Aug 2026)

- **Average Rating:** 4.51/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+7.61%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 05, 2026_

## How Does G2 Rank Outbound Call Tracking Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 115,900+ Authentic Reviews
- 184+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Outbound Call Tracking Software
 ![G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/outbound-call-tracking/grids.png?focus%5B%5D=6227&focus%5B%5D=1188166&focus%5B%5D=125401&focus%5B%5D=129760&focus%5B%5D=506&focus%5B%5D=4872&focus%5B%5D=87468&focus%5B%5D=3296)

Highlighted products: HubSpot Sales Hub, Nooks, Orum, Quo, Agentforce Sales (formerly Salesforce Sales Cloud), Aircall, CloudTalk, and Close.

Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=nooks&focus%5B%5D=orum&focus%5B%5D=quo-quo&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=close)

**Sponsored**

### GTM Workspace - Powered by ZoomInfo

Note: GTM Workspace is the upgraded version of ZoomInfo Sales and ZoomInfo Copilot. GTM Workspace is a unified sales execution platform that empowers account executives and account managers to run their entire book of business from a single workspace. By bringing together CRM data, ZoomInfo intelligence, engagement history, and buying signals into one consolidated view, GTM Workspace eliminates the constant context-switching that prevents sellers from doing their best work. At the core of GTM Workspace is an AI assistant that understands the full context of a rep's territory - their accounts, open opportunities, past conversations, and real-time signals - enabling natural language commands that drive real action. Sellers can instantly prepare for meetings, monitor account health, prioritize pipeline, and identify the best prospects to pursue, all without leaving a single interface. GTM Workspace integrates directly with Salesforce, maintaining bidirectional, real-time sync so CRM data stays current automatically. Flexible, spreadsheet-style Views allow reps to slice and analyze their accounts, contacts, leads, and opportunities exactly the way they work - with ZoomInfo firmographic, technographic, and intent data enriched directly alongside CRM fields. Purpose-built for the way modern sales teams operate, GTM Workspace requires no training, no agent building, and no engineering projects. It works immediately out of the box, delivering day-one value on top of the data foundation teams already rely on. The result: sellers spend less time stitching together information across disconnected tools and more time doing what they do best - building relationships and closing deals.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=628&secure%5Bchosen_at%5D=2026-08-14T00%3A04%3A05Z&secure%5Bdisplayable_resource_id%5D=628&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=628&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=577&secure%5Bresource_id%5D=628&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Foutbound-call-tracking%3FhsCtaTracking%3D6315f7f2-ff65-457d-a372-118261a43231%257Cc4510651-abb1-4b4f-a49d-71ba0bf2f2c2%26page%3D12&secure%5Btoken%5D=eb117faa6b3be9cb309fd9752384375109380003347dd1f34bd0ba6bb973f13e&secure%5Burl%5D=https%3A%2F%2Fwww.zoominfo.com%2Foffers%2Foutbound-call-tracking%3Fcamp_id%3D7017y000023UKOSAA4%26utm_source%3DG2%26utm_medium%3DG2clicks%26utm_campaign%3DWorkspace_OutboundCallTracking_NB-All_G2_NA_US%26utm_content%3DFT%26offer%3Dfree_trial&secure%5Burl_type%5D=custom_url)

### [Optico](https://www.g2.com/products/optico/reviews)

Optic is a call tracking solution to track phone calls from your marketing campaigns.

#### Who Is the Company Behind Optico?

- **Seller:** [Optico](https://www.g2.com/sellers/optico)
- **Year Founded:** 2015
- **HQ Location:** Marseille, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=71f0e44f9ea67fc3b2ef60624f47801e91e3393140327e1cc8054e28133ccba5&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foptico-tracking&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Outboundless](https://www.g2.com/products/outboundless/reviews)

Outboundless is an outsourced cold calling service that plugs you into vetted, US based SDRs at an affordable rate. We handle list building, data, scripts, and the dialer. You get experienced callers, not trainees. Ideal for B2B startups that want senior talent without hiring in-house.

#### Who Is the Company Behind Outboundless?

- **Seller:** [Outboundless](https://www.g2.com/sellers/outboundless)
- **Year Founded:** 2022
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=139fb51ef36918ce41ce34fdf3462b660e5d64faa2360ab9cb149c7923243c9b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foutboundless%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [Ozonetel](https://www.g2.com/products/ozonetel-ozonetel/reviews)

Ozonetel is a leading provider of cloud-based contact center solutions, offering an AI-powered unified customer experience (CX) platform designed to help businesses engage, convert, and retain customers at scale. Serving over 3,500 global brands across various industries, Ozonetel's platform enables organizations to orchestrate customer journeys across multiple touchpoints, facilitating billions of personalized conversations and providing a comprehensive 360º view of the customer lifecycle. Key Features and Functionality: - Omnichannel Engagement: Manage customer interactions seamlessly across voice, chat, SMS, email, WhatsApp, and social media channels, ensuring a consistent and cohesive experience. - AI-Powered Automation: Deploy Voice AI Agents and Agent Assist tools to automate routine tasks, enhance agent productivity, and deliver human-like conversations in multiple languages. - Advanced Call Management: Utilize features such as automatic call distribution (ACD), interactive voice response (IVR), and various dialer options (predictive, power, preview) to optimize call handling and improve operational efficiency. - Real-Time Analytics and Reporting: Access over 70 call center reports and actionable analytics to monitor performance, track customer interactions, and make informed strategic decisions. - Seamless Integrations: Integrate effortlessly with leading CRM and helpdesk platforms like Salesforce, Zendesk, HubSpot, Freshdesk, and Zoho, enabling a unified workflow and enhanced customer data management. Primary Value and Solutions Provided: Ozonetel's platform addresses the challenges of managing complex customer interactions by offering a scalable, cost-effective, and comprehensive solution that reduces hardware dependencies and simplifies agent management, even in remote or distributed environments. By leveraging AI and deep learning techniques, Ozonetel enhances service efficiency, boosts performance, and significantly increases return on investment for its clients. The platform's ability to unify conversations, automate workflows, and provide real-time insights empowers businesses to deliver superior customer experiences, improve retention rates, and drive growth.

#### Who Is the Company Behind Ozonetel?

- **Seller:** [Ozonetel](https://www.g2.com/sellers/ozonetel)
- **Year Founded:** 2007
- **HQ Location:** San Jose, California
- **Twitter:** @Ozonetel  
771 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2005f17fc26643eb98e6635bbf29a9dcb7e787107d86ba2ddfefb73c99658de2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F668578%2F&secure%5Burl_type%5D=linkedin_company_website)  
358 employees on LinkedIn®

### [PRO-T-S](https://www.g2.com/products/pro-t-s/reviews)

PRO-T-S is a predictive dialer for the research industry that supports remote interviewers, audio recording, VoIP support, inbound/outbound, and CATI.

#### Who Is the Company Behind PRO-T-S?

- **Seller:** [Marketing Systems Group](https://www.g2.com/sellers/marketing-systems-group)
- **Year Founded:** 1987
- **HQ Location:** HORSHAM, US
- **Twitter:** @MarketingSysGrp  
548 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dab18e7568fcdc034f94d96bb6a49d8ef5bc7a9cf8d7c5b8ae0a5cc0c98d0b98&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmarketing-systems-group%2F&secure%5Burl_type%5D=linkedin_company_website)  
57 employees on LinkedIn®

### [Pulse](https://www.g2.com/products/pulse-telesystems-pvt-ltd-pulse/reviews)

Pulse is an enterprise-grade telecom solution provider for enterprises since the year 2003. Headquarted in Chennai, Pulse is a Class A Telecom Solution provider, providing Internet Leased Line Connectivity as well as Domestic and International Calling solutions for the enterprise market. Pulse harnessed the power of WebRTC to provide seamless browser-based calling solutions. Integrations with Whatsapp Business as well as SMS Messaging provide a unified communications platform. Armed with integrations into multiple CRM's / ERP's, Pulse can be a one stop solution for an enterprise's telecom needs.

**Average Rating:** 3.2/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Pulse?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Pulse?

- **Seller:** [Pulse Telesystems Pvt Ltd](https://www.g2.com/sellers/pulse-telesystems-pvt-ltd)
- **Year Founded:** 2003
- **HQ Location:** Chennai, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a06f5c68d168a08bf87a0ffbabc8e5cdd7c7b476f3bdece51f6c43d40722fb10&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpulsetelesystems&secure%5Burl_type%5D=linkedin_company_website)  
168 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Medium, 33% Large

#### What Do G2 Reviewers Say About Pulse?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customization options** of Pulse, enhancing their overall experience and satisfaction with the product.
- Users praise the **exceptional monitoring team** of Pulse, contributing to a very positive overall experience.

##### Cons

- Users experience frustrating moments when **customer support helplines go on loop** , complicating assistance access.
- Users experience **poor customer support** as the helpline often leads to a frustrating loop without resolution.

#### What Are Recent G2 Reviews of Pulse?

**["Service and Support"](https://www.g2.com/survey_responses/pulse-review-8381293)**

**Rating:** 5.0/5.0 stars

_— Karthikeyan Paramasivam I._

[Read full review](https://www.g2.com/survey_responses/pulse-review-8381293)

**["Responsible Team Reliable for both ILL and Telecalling"](https://www.g2.com/survey_responses/pulse-review-11234987)**

**Rating:** 4.5/5.0 stars

_— Rejoy R._

[Read full review](https://www.g2.com/survey_responses/pulse-review-11234987)

### [Quvu](https://www.g2.com/products/quvu/reviews)

Quvu is an innovative, fully cloud-based contact centre management system. Our self-built technology empowers businesses to positively transform how they handle customer contact, analyse performance and improve agent productivity. Incorporating Predictive and Preview Dialling, our advanced iQ Wallboard, Real-Time Customisable Statistics, Ofcom & TPS Compliance and many more intelligent features, Quvu delivers tangible benefits to call centres of all sizes. Powered through an award-winning VoIP platform, everything you need to manage your entire operation is accessed through a user-friendly web interface in just your web browser. Whether you’re looking to increase sales, conduct market research or guarantee customer retention, Quvu helps you speak to more customers and prospects whilst providing you with the tools that will present valuable and actionable insights that you can use to improve performance.

**Average Rating:** 3.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Quvu?

- **Seller:** [Pebble Tree](https://www.g2.com/sellers/pebble-tree)
- **Year Founded:** 2013
- **HQ Location:** Sunderland, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7012f45d9f0919b5a9f7a95a231364d7e8928b51c2b1a0353d08b59be1d55a2d&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fquvu&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

### [RT Telephony](https://www.g2.com/products/rt-telephony/reviews)

Introducing RT Telephony Effective communication is key for any business looking to maximize potential sales and minimize support call loads. RT Telephony provides you with the tools to do just that. Features like SMS Conversations, Click to Call, voice recordings of all your calls among many others, provide a great integration of telephony services into SugarCRM as well as SuiteCRM. Click to Call On any 'Phone' field from any module (custom or default), including Leads, Contacts, and Accounts, click on the call button to initiate a call. Based on your preference, the call can be made via your account's Twilio number or a personal number. If call recording is enabled, each completed call is saved in the form of a voice recording, and attached to the related record. Screen Pop for Inbound Calls If someone calls, this integration checks for any available Sugar user. The call is then displayed in a popup to that end user and if the contact exists in the CRM, the contact's information is also displayed in the pop-up. After the call is complete, all call-related information is stored in the CRM along with a recording of the call. IVR and Voicemail RT Telephony also provides the option to send the calls to voicemail. You can even set up extensions for your users so that any incoming calls are prompted to dial the appropriate extension to reach that user. You will need to manually enable these features when setting up RT Telephony. SMS In addition to verbal communication, RT Telephony supports textual conversation, SMS Campaigns, and predefined SMS templates. SMS conversations can be started with any Contact, Lead, or Account as long as there is a phone number associated with them. SMS Campaign You can create and initiate SMS Campaigns for targeted contacts by creating target lists and scheduling messages to be sent to those lists. You can also create SMS templates and save them to use in campaigns. When creating a campaign, simply choose your template, set the time you want to initiate the campaign, and attach a target list. From the campaign record's menu, choose " Run this campaign" to get it started. To know more, visit: https://www.rolustech.com/rttelephony/

#### Who Is the Company Behind RT Telephony?

- **Seller:** [Rolustech](https://www.g2.com/sellers/rolustech)
- **Year Founded:** 2008
- **HQ Location:** San Francisco, US
- **Twitter:** @RolustechCRM  
1,474 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ff964058a2eb75f605da8abc1245adedee62f84af10b85afb6366ad91630a8f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frolustech&secure%5Burl_type%5D=linkedin_company_website)  
283 employees on LinkedIn®

### [SalesRiver](https://www.g2.com/products/salesriver/reviews)

SalesRiver is an all-in-one sales enablement platform designed to streamline and enhance the operations of distributed sales teams across various industries, including insurance, mortgage, financial services, real estate, and home services. By integrating customer acquisition, lead and call routing, performance insights, and sales team management into a single, customizable platform, SalesRiver empowers organizations to optimize their sales processes and drive revenue growth. Key Features and Functionality: - Advanced Lead and Call Distribution: Intelligently routes leads and calls based on flexible criteria to ensure optimal assignment and increased conversion rates. - Built-In Ping Post System: Facilitates seamless lead distribution and management, enhancing efficiency in handling potential customers. - Integrated CRM and VOIP Softphone: Combines customer relationship management with inbound and outbound calling capabilities, providing a unified communication solution. - Real-Time Reporting and Analytics: Offers comprehensive insights into sales performance, enabling data-driven decision-making and continuous improvement. - White Label Branding: Allows organizations to customize the platform's appearance and domain to align with their brand identity. - Team Hierarchy Management: Supports infinite team hierarchies, co-op money management, and granular performance reporting to effectively oversee and optimize sales teams. Primary Value and Solutions Provided: SalesRiver addresses the complexities faced by organizations with distributed sales teams by centralizing and automating critical sales and marketing workflows. The platform's intelligent lead and call routing ensure that prospects are promptly and appropriately assigned, enhancing conversion rates. Comprehensive performance analytics provide visibility into team operations, facilitating informed decision-making and targeted coaching. By offering a customizable, white-labeled solution, SalesRiver enables businesses to maintain brand consistency while improving operational efficiency and maximizing marketing return on investment.

#### Who Is the Company Behind SalesRiver?

- **Seller:** [SalesRiver](https://www.g2.com/sellers/salesriver)
- **Year Founded:** 2023
- **HQ Location:** Lexington, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6d6e9d80568f5f8e63fe3ee65ff8621acbbc536c5267c819348a589f3d361b8b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsales-river&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

### [Salestrail](https://www.g2.com/products/salestrail/reviews)

Salestrail helps remote sales teams keep track of mobile calls. The solution consists of an analytics dashboard and a smartphone app that automatically captures calls. Choose to track the data to the Salestrail analytics dashboard, to Salesforce or to any other system through our APIs. - 5-minute setup - No changes in the way you work - Hassle-free scaling across your team - 100% automatic, 0% technical work - Accurate call statistics for incentive system

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Salestrail?

- **Seller:** [LiiD](https://www.g2.com/sellers/liid)
- **Year Founded:** 2014
- **HQ Location:** Helsinki, FI
- **Twitter:** @salestrail  
10,345 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=100cb7d50b77a470d26249a8232e63a0dcdbb5f7d66add9a1a1d66a91e69083f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3770350&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Large, 50% Small

#### What Are Recent G2 Reviews of Salestrail?

**["A great app to create leads and contacts on the go"](https://www.g2.com/survey_responses/salestrail-review-4974074)**

**Rating:** 4.5/5.0 stars

_— Faiz A._

[Read full review](https://www.g2.com/survey_responses/salestrail-review-4974074)

**["Great mobile app to keep Salesforce updated"](https://www.g2.com/survey_responses/salestrail-review-4107618)**

**Rating:** 5.0/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/salestrail-review-4107618)

#### What Are G2 Users Discussing About Salestrail?

- [Is Salestrail free?](https://www.g2.com/discussions/is-salestrail-free)
- [How does salestrail work?](https://www.g2.com/discussions/how-does-salestrail-work)
- [What is Salestrail used for?](https://www.g2.com/discussions/what-is-salestrail-used-for)

### [Sonant AI](https://www.g2.com/products/sonant-ai/reviews)

Sonant AI is the leading voice AI receptionist and phone answering system for Property & Casualty (P&C) insurance agencies, independent insurance agents, and insurance brokers across the United States and Canada. Eliminate missed calls and transform routine incoming calls into revenue by automating quote intake, appointment scheduling, email/texting workflows, AMS/BMS/CRM updates, and client inquiries 24/7 with zero wait times. Trusted by 100+ independent P&C insurance agencies across the United States and Canada to handle after-hours calls, reduce staff burnout, and scale operations without hiring additional administrative staff. Built specifically for Property & Casualty insurance workflows in the US and Canadian markets, Sonant integrates seamlessly with leading Agency Management Systems (AMS) including EZLynx, Applied Epic (Certified integration), Hawksoft, Momentum, QQCatalyst, and AgencyZoom to automatically capture call data, qualify insurance leads, and update your AMS/CRM/BMS in real-time. Sonant is an Applied Certified Integration Vendor - the first voice AI certified for Applied Epic. Connecting voice to Epic normally means purchasing Applied API access separately and signing an additional agreement. With Sonant, agencies do neither: Sonant reads client and policy data live from Epic during the call, then writes the activity, notes, and call summary back to the correct account afterward. Most agencies are live in 5–10 days. Key Features for P&C Insurance Agencies: - 24/7 AI-powered insurance call answering (never miss a quote request) - Property & Casualty insurance-trained AI (understands auto, home, commercial lines) - US and Canadian insurance terminology and workflows - Automated insurance quote intake and policy information requests - Multilingual support: English, Spanish, French, Portuguese, Mandarin + 10 more languages - Smart appointment scheduling synced with your calendar - Instant call transcription and CRM integration - Custom SMS and email workflows for agent routing - Intelligent transfer to human agents for complex claims or policy changes - Real-time AMS/CRM/BMS updates (EZLynx, Applied Epic, Hawksoft, etc.) - Enterprise Security: SOC2 Type 2 & GDPR certified for insurance compliance - Applied Certified Integration Vendor - the first voice AI certified for Applied Epic - No separate Applied API purchase or additional agreement for Epic agencies - Live in 5–10 days with no change to how your team works in Epic Perfect for independent P&C insurance agencies, Property & Casualty agents, commercial lines brokers, and personal lines agencies across the US and Canada looking to stop losing after-hours opportunities, reduce turnover, and grow without adding headcount. Let your producers focus on closing deals instead of answering routine calls. Trusted by 100+ insurance agencies saving 50+ hours per month on administrative calls, improving client satisfaction with instant responses, and capturing quotes that would otherwise be missed outside business hours. Stop losing insurance opportunities outside business hours. Let Sonant handle routine calls while your team focuses on closing policies and building client relationships.

**Average Rating:** 4.9/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Sonant AI?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Sonant AI?

- **Seller:** [Sonant AI](https://www.g2.com/sellers/sonant-ai)
- **HQ Location:** Palo Alto, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=af420ceb65dfa5408bcd8f6f4ef98fbd0317b734de0297f483b505c110c29ec8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsonant%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Insurance
- **Company Size:** 60% Small, 40% Medium

#### What Are Recent G2 Reviews of Sonant AI?

**["Incredible Agency Zoom Integrations and a Super Helpful AI Receptionist"](https://www.g2.com/survey_responses/sonant-ai-review-13087889)**

**Rating:** 5.0/5.0 stars

_— Cameron S._

[Read full review](https://www.g2.com/survey_responses/sonant-ai-review-13087889)

**["Efficient Call Routing with Highly Responsive Support Team"](https://www.g2.com/survey_responses/sonant-ai-review-12496811)**

**Rating:** 5.0/5.0 stars

_— Jonathan S._

[Read full review](https://www.g2.com/survey_responses/sonant-ai-review-12496811)

### [SureVoIP](https://www.g2.com/products/surevoip/reviews)

VoIP is no longer a new technology. It's not difficult, but the benefits are huge. All you need are IP phones and an internet connection. We do the rest. Whether you have existing equipment or nothing, SureVoIP can help.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind SureVoIP?

- **Seller:** [Surevoip](https://www.g2.com/sellers/surevoip)
- **Year Founded:** 2009
- **HQ Location:** United Kingdom
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bbdaf8f63ff45f8b21ddc411faaa1b03a071756f504d07403018cc4010a45a08&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsurevoip&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About SureVoIP?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise SureVoIP for its **amazing technology** , leveraging 4G-like protocols for effective communication.

##### Cons

- Users feel the product has **lack of intuitiveness** due to a need for improved user interface and experience.
- Users find the **limited features** of SureVoIP to hinder their overall user experience and interface satisfaction.

#### What Are Recent G2 Reviews of SureVoIP?

**["Perfect place for Voice over Internet Protocol"](https://www.g2.com/survey_responses/surevoip-review-8434115)**

**Rating:** 4.5/5.0 stars

_— Yeshwanth U._

[Read full review](https://www.g2.com/survey_responses/surevoip-review-8434115)

### [Teldrip Signal](https://www.g2.com/products/teldrip-signal/reviews)

Teldrip Signal is an all-in-one cloud telephony and revenue communication platform built for modern sales, support, and operations teams. It replaces fragmented calling tools, spreadsheets, and hardware-based PBX systems with a single browser-based workspace where teams can place and receive calls, run outbound calling campaigns, configure IVR flows, monitor call quality, and turn every conversation into AI-powered, actionable data — all without provisioning any on-premise equipment. Power dialing and campaign management At the core of Teldrip Signal is a flexible dialer engine with four distinct calling modes, each suited to a different outreach motion: - Preview Dialing — reps review contact and account context before a call connects, ideal for high-touch enterprise sales. - Progressive Dialing — the system dials the next contact automatically as soon as a rep is free, keeping talk time high without overwhelming reps. - Power Dialing — multiple lines are dialed per rep simultaneously, maximizing connect volume for high-velocity outbound teams. - Predictive Dialing — an AI-driven pacing algorithm predicts rep availability and answer likelihood in real time, dialing ahead of agent availability to minimize idle time across large outbound campaigns. Campaigns are built through a guided Campaign Builder, with contact list uploads, call scripts, disposition trees for structured outcome logging, and configurable retry and callback rules. A built-in Spam-Risk and Throttle Signal panel uses AI-based number reputation scoring to monitor pacing in real time, protecting answer rates and keeping outbound numbers ahead of carrier-level spam flagging. Revenue Dialer for live execution Layered on top of Campaigns, the Revenue Dialer is a live, real-time execution workspace for outbound calling — giving managers AI-surfaced visibility into which reps are active, which queues are moving, and where bottlenecks are forming, across multiple concurrent campaigns. Inbound calling, Outbound Calling, and softphone Teldrip Signal includes a full browser-based softphone for inbound and outbound calling, with call transfers, hold, mute, and multi-party conferencing. Call Quality and AI-powered coaching The Call Quality module gives teams AI-driven visibility into every conversation through a Review Queue, Voice Quality monitoring, a Keyword Library that automatically flags compliance risks or competitor mentions, and Scorecards for structured QA evaluations. Agent KPIs and Insights dashboards use AI analytics to surface performance trends across teams, while a Calibration and Audit workflow keeps QA scoring consistent across reviewers. Every call is recorded, transcribed, and diarized automatically using AI speech models, giving supervisors a searchable record of every interaction for coaching, dispute resolution, and compliance review. Number provisioning, Number Scoring, and CNAM Teldrip Signal handles DID and number provisioning directly in-platform, backed by AI-driven Number Scoring that continuously evaluates each business number's carrier reputation and spam-flag risk — surfacing at-risk numbers before they hurt connect rates, so teams know exactly when to rotate or retire a number. CNAM (Caller ID name) management is built in as well, so outbound calls display a verified business name instead of "Unknown Caller," directly improving pickup rates. Teldrip Signal also manages 10DLC brand registration and messaging campaign compliance for U.S. SMS, letting businesses register a brand, create a messaging campaign against carrier-approved use cases, and assign numbers to approved campaigns with transparent, usage-based pricing shown up front. Identity verification and trust To keep the platform compliant and reduce fraud risk, Teldrip Signal includes workspace-level KYC identity verification before a business can purchase numbers or place outbound calls, with a straightforward hosted verification flow and clear status indicators throughout the account. CRM and workflow integrations Teldrip Signal connects natively with CRM platforms including HubSpot and Zoho, syncing contacts, call logs, and dispositions automatically so reps never re-key data between systems. A centralized Integrations hub in Settings manages authentication and sync status for every connected tool. User management and access control Teldrip Signal supports granular role-based access control through its Agent Console Access model — separating what a user is permitted to do (Role), the working environment they see (Console Profile), and the data they can access (Access Level) — making it straightforward to onboard agents, supervisors, and administrators with exactly the right level of visibility, even across large, multi-team organizations. AI analytics across every module Every module in Teldrip Signal — dialing, campaigns, call quality, number management, and CRM sync — is backed by AI analytics, turning raw call activity into real-time signals: predictive dial pacing, automated QA scoring, number reputation scoring, keyword and sentiment flagging, and performance trend detection. Rather than bolting AI onto reporting after the fact, Teldrip Signal uses it to actively improve connect rates, agent coaching, and number health as teams work. Reporting and call analytics Every call, campaign, and agent interaction feeds into Teldrip Signal's reporting layer, giving managers visibility into call volume, connect rates, disposition trends, and agent productivity. Billing and transparent pricing Teldrip Signal runs on transparent, seat-based billing with a workspace wallet for usage-based costs like number purchases and messaging campaigns, so finance teams always know what they're spending and why. Who it's for Teldrip Signal is built for SMB and enterprise sales teams, customer support organizations, and contact centers that rely on the phone as a core revenue and service channel — anywhere teams need reliable cloud calling, AI-driven call quality, compliant messaging, and real conversation data, in one connected platform instead of five disconnected tools.

#### Who Is the Company Behind Teldrip Signal?

- **Seller:** [Teldrip](https://www.g2.com/sellers/teldrip)
- **Year Founded:** 2024
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ac91562adad9e9bff4090ad2ebb57f7e3707b11cb3620eaed7166bd059edfcce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fteldrip&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®
- **Ownership:** Teldrip
- **Phone:** +18552397670

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Teldrip Signal?

**["Best Cloud Telephony Platform"](https://www.g2.com/survey_responses/teldrip-signal-review-13133733)**

**Rating:** 5.0/5.0 stars

_— Anubhav M._

[Read full review](https://www.g2.com/survey_responses/teldrip-signal-review-13133733)

### [Thirdlane Multi Tenant PBX](https://www.g2.com/products/thirdlane-multi-tenant-pbx/reviews)

Thirdlane Multi-Tenant PBX is a white-label UCaaS platform for MSPs, service providers, and telecom resellers who need scale, control, and margin. Launch branded voice, messaging, and collaboration for thousands of tenants from a single platform, with APIs and CRM integrations to automate provisioning, billing, and workflows. Deploy cloud, on-prem, or hybrid to fit your model. Main features: - True multi-tenant architecture with per-tenant isolation, templates, and policies - VoIP calling with IVR, queues, recording, and advanced routing - Branding and white-label controls - APIs, webhooks, and CRM integrations for click-to-call and screen pops - Centralized provisioning, role-based admin, and audit logs - Messaging Queues for inbound SMS and WhatsApp - faster response and smoother workflows - Powerful dashboards on demand - with Grafana integration (optional) - Real-time system dashboards for platform admins - live visibility across the platform - Call analysis reports - clear visuals and quick insights - DID-level outbound message limits - daily and monthly controls for safety and compliance - Flexible deployment options - cloud, on-prem, or hybrid - Thirdlane Connect - white-label softphone, omnichannel messaging, and video app See how Thirdlane helps MSPs, UCaaS providers, resellers, and enterprises deliver white-label multi-tenant communications. Request a live demo today: https://www.thirdlane.com

**Average Rating:** 3.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Thirdlane Multi Tenant PBX?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Thirdlane Multi Tenant PBX?

- **Seller:** [Thirdlane](https://www.g2.com/sellers/thirdlane)
- **Year Founded:** 2003
- **HQ Location:** Fairfax, US
- **Twitter:** @thirdlanepbx  
47 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=93c35e78540d840f321aab0315a24d8f73792dcd50969dbf5c6e6b0eb64dc90f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthird-lane-technologies-llc%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®
- **Ownership:** Third Lane Technologies, LLC

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About Thirdlane Multi Tenant PBX?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **efficient communication** capabilities of Thirdlane Multi Tenant PBX, making client management seamless and effective.
- Users commend the **helpful customer support** from Thirdlane's founder, enhancing their overall experience with the product.
- Users appreciate the **user-friendly interface** of Thirdlane Multi Tenant PBX, enhancing daily communication and client management.
- Users find Thirdlane Multi Tenant PBX **easy to use** , thanks to dedicated support from the team, enhancing their experience.
- Users value the **easy communication** with Thirdlane's founder, enhancing their overall experience with the service.

##### Cons

- Users find the **interface complicated** , leading to customer dissatisfaction and a perception of being outdated.
- Users find the **complexity of the interface** frustrating, leading to a perception of an outdated platform.
- Users find the **complex process** frustrating, leading to a perception of being outdated in customer interactions.
- Users find the **interface complicated** , leading to dissatisfaction and a perception of being outdated among customers.
- Users find the **complex settings** of Thirdlane Multi Tenant PBX frustrating, impacting their satisfaction and customer perception.

#### What Are Recent G2 Reviews of Thirdlane Multi Tenant PBX?

**["Thirdlane Multi Tenant PBX"](https://www.g2.com/survey_responses/thirdlane-multi-tenant-pbx-review-8898205)**

**Rating:** 5.0/5.0 stars

_— Sudeep C._

[Read full review](https://www.g2.com/survey_responses/thirdlane-multi-tenant-pbx-review-8898205)

### [TIM Enterprise](https://www.g2.com/products/tim-enterprise/reviews)

TIM Enterprise is an award-winning call logging and analytics package, designed specifically for larger organisations.

#### Who Is the Company Behind TIM Enterprise?

- **Seller:** [Tri Line](https://www.g2.com/sellers/tri-line)
- **Year Founded:** 1999
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f8317f85b8f8b581c6d42d60c274235e0a58ed18a2b0176bd19664f21a0bec35&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftri-line-network-telephony-ltd&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

### [VeraDial](https://www.g2.com/products/veradial/reviews)

VeraDial is an AI-powered business phone for freelancers, contractors, recruiters, sales teams, and small business owners. It gives users a dedicated business number with AI outbound calling, business SMS, voicemail transcription, call recording, call forwarding, and caller ID control in one mobile-first app. Instead of just offering a second line, VeraDial lets an AI assistant make routine business calls on your behalf and then delivers a transcript and summary after each call. It is designed for practical tasks like confirming appointments, following up with leads, rescheduling conflicts, qualifying prospects, and keeping personal and business communication separate. VeraDial also supports verified caller identity with STIR/SHAKEN positioning, SMS conversation threading, and business communications routed through Twilio infrastructure with TLS encryption in transit. AI calls identify themselves at the start of the conversation.

#### Who Is the Company Behind VeraDial?

- **Seller:** [VeraDial](https://www.g2.com/sellers/veradial)
- **Year Founded:** 2026
- **HQ Location:** Toronto, CA
- **Twitter:** @VeraDialApp
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8cad082d192e7bb90beb6efe145dd58ae78f37c8ef184126ccd34d15f545072b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F112327687%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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- [Lead-to-Account Matching and Routing](/categories/lead-to-account-matching-and-routing)
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[Browse Outbound Call Tracking Themes](/categories/outbound-call-tracking/themes)

 ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung")
JJ

Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung)

Updated October 3, 2024

Outbound call tracking software allows users to call leads directly through the solution and record call and prospect data. These solutions are used to quickly contact prospective customers to get a jump on a sales opportunity. Outbound call tracking products provide click-to-call features for fast dialing, generate local numbers for more likely responses, and automate voicemails and follow-up emails. In addition, products can record calls for training purposes and sort prospects based on the probability of a successful sale. Outbound call tracking solutions are most commonly used for inside sales representatives and telemarketers interested in converting new customers. [CRM](https://www.g2.com/categories/crm) integrations are very common, particularly when being used to store prospect information and notes regarding past phone calls.

To qualify as an outbound call tracking solution, a product must:

- Allow users to place calls directly from the platform
- Track call interaction data

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