Outbound Call Tracking Software Resources

No, the calls not used in the previous month are not transferred to a new one. A new call limit is activated after a new payment for the subscription is charged or after the period of accrual of new 5 calls on the free package.

When the monthly limit of successful calls at any of the package plans is reached, your widget (s) will no longer appear on the websites and collect leads until the date when the new call package is charged, you can however immediately switch to the package with a larger call limit. Besides, in all plans except Top one, you have possibility to add Extra calls packs. Extra calls are valid for UNLIMITED period after the purchase date, they become active when standard Call lead pack is over for a current subscription period.

A successful call, the number of which distinguishes one package from the other, is the one that lasted more than 10 seconds. We made this restriction in order to prevent the flow of calls if, for example, the visitor requesting the callback could not answer for any reason or the answering machine was on.