Outbound Call Tracking Software Resources

Yes, you can set up IVR on two JustCall numbers and forward calls from one number to another. In other words, yes, multi-level IVR is possible with JustCall.

JustCall provides 4 add ons currently - Auto/Predictive Dialer - Helps you upload contact lists and the software dials the numbers for you. You answer only the connected calls which thus increases your sales exponentially by making more calls per agent. Post Call Survey - The caller will be automatically transferred to a voice prompted survey after they’ve interacted with your agent. The survey will allow them to rate the quality of conversation on a scale of 1-5 using their phone’s keypad. CallRoot - Helps you setup Dynamic Number Insertion, call recording, call heatmap, SMS workflows, keyword attribution, and CRM integrations in minutes. SMS Bot - Allows you to train your SMS-enabled number to auto-reply customer queries 24x7 in three formats - texts, dynamic webhooks, and menus.

There is no limit to the number of users that you can accommodate in your JustCall account.