# Best Outbound Call Tracking Software for Medium-Sized Businesses - Page 4 ## How Many Outbound Call Tracking Software Products Does G2 Track? **Total Products under this Category:** 184 ### Category Stats (Aug 2026) - **Average Rating:** 4.51/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** MyOperator (+7.61%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Outbound Call Tracking Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 119,800+ Authentic Reviews - 184+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Outbound Call Tracking Software ![G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/outbound-call-tracking/grids.png?focus%5B%5D=6227&focus%5B%5D=506&focus%5B%5D=1188166&focus%5B%5D=125401&focus%5B%5D=4872&focus%5B%5D=87468&focus%5B%5D=1332029&focus%5B%5D=118754) Highlighted products: HubSpot Sales Hub, Agentforce Sales (formerly Salesforce Sales Cloud), Nooks, Orum, Aircall, CloudTalk, Dialaxy, and TeleCMI. Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=nooks&focus%5B%5D=orum&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=dialaxy&focus%5B%5D=telecmi&segment=mid-market) **Sponsored** ### Reevo Reevo is the AI-native sales platform that runs prospecting, outreach, conversation intelligence, deal management, forecasting, and coaching on the full context of your business. Because every call, email, meeting, and deal update lives in a single memory, Reevo AI has a complete view of every account and can act on it – drafting follow-ups, updating the CRM, and flagging deal risk across the pipeline. Over time it learns how your team actually sells – your stages, signals, and patterns – and gets more accurate about your buyers. That shared memory also carries your team's knowledge, so new sellers ramp with the same account context and institutional know-how your top reps have, instead of rebuilding it from scratch. Layer Reevo over the tools you already use, or run it as your CRM and system of record out of the box. Because it works from one source of truth rather than partial views, your team spends less time on manual updates and makes decisions on the full picture. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=628&secure%5Bchosen_at%5D=2026-08-02T08%3A54%3A46Z&secure%5Bdisplayable_resource_id%5D=628&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=628&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1395075&secure%5Bresource_id%5D=628&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Foutbound-call-tracking%2Fmid-market%3Fpage%3D4&secure%5Btoken%5D=579df4c086fd88dcd79f83d054f2393bc3b0298db2e25423bea6369a047a8770&secure%5Burl%5D=https%3A%2F%2Freevo.ai%2Fsee-reevo-p1-b-g2%3Futm_source%3Dg2%26utm_medium%3Dreview_site%26utm_campaign%3Dg2_paid&secure%5Burl_type%5D=custom_url) ### [Dialpad Support](https://www.g2.com/es/products/dialpad-support/reviews) Dialpad Support es una solución de centro de contacto nativa de IA que integra conocimientos de IA en tiempo real, automatización y entrenamiento en un solo sistema para que los agentes y supervisores tengan el contexto que necesitan, cuando lo necesitan. Dialpad Support moderniza los centros de contacto entrantes con transcripción en tiempo real, resúmenes de IA y elementos de acción que mantienen a los agentes enfocados en la conversación en lugar de tomar notas. Los supervisores pueden entrenar y monitorear equipos con seguimiento de sentimiento en vivo y gestión de calidad automatizada. Dialpad también ofrece una solución de salida que guía a los representantes de ventas con entrenamiento de IA en tiempo real, automatización y conocimientos, para que tanto las operaciones entrantes como salientes puedan funcionar en la misma plataforma. En la plataforma Dialpad, los Agentes de IA están disponibles para interacciones tanto de voz como digitales, trabajando junto a su equipo para manejar consultas rutinarias y liberar a los agentes para conversaciones más complejas. Con Dialpad, puedes: - Proporcionar asistencias a los agentes en tiempo real - Entrenar y monitorear equipos con sentimiento en vivo y gestión de calidad automatizada - Usar Agentes de IA en canales de voz y digitales para apoyar a los clientes las 24 horas - Convertir conversaciones en inteligencia que ayuda a tu equipo a conocer a tu cliente y tomar decisiones informadas **Average Rating:** 4.4/5.0 **Total Reviews:** 681 #### How Do G2 Users Rate Dialpad Support? - **¿Ha sido the product un buen socio para hacer negocios?:** 9.0/10 (Category avg: 9.2/10) - **Personalización:** 8.6/10 (Category avg: 8.8/10) - **Registrar datos de prospectos:** 8.4/10 (Category avg: 8.8/10) - **Localizador de información:** 8.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind Dialpad Support? - **Vendedor:** [Dialpad](https://www.g2.com/es/sellers/dialpad) - **Sitio web de la empresa:** Dialpad.com - **Año de fundación:** 2011 - **Ubicación de la sede:** San Ramon, California - **Twitter:** @DialpadHQ 60 seguidores en Twitter - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b95ce4b1a611b8e2cb68586d5533162aa3ebba2fdf36c04185ac44e2a69906c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3967399%2F&secure%5Burl_type%5D=linkedin_company_website) 1,491 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** Gerente de Cuentas, Representante de Servicio al Cliente - **Top Industries:** Servicios Financieros, Servicios al Consumidor - **Company Size:** 44% Medium, 31% Small #### What Do G2 Reviewers Say About Dialpad Support? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios encuentran la **sección de ayuda en línea increíblemente útil** , permitiendo respuestas rápidas y mejorando la experiencia de soporte. - Los usuarios aprecian la **facilidad de uso** de Dialpad Support, encontrando la navegación y las solicitudes de soporte simples y eficientes. - Los usuarios disfrutan del **soporte al cliente receptivo** de Dialpad, apreciando las rápidas resoluciones y la comunicación efectiva para sus problemas. - Los usuarios valoran las **funciones de transcripción e integración con CRM** de Dialpad Support, mejorando la eficiencia en las comunicaciones con los clientes. - Los usuarios aprecian los **tiempos de respuesta rápidos** del soporte de Dialpad, abordando eficazmente los problemas con asistencia pronta. ##### Cons - Los usuarios encuentran que el **pobre soporte al cliente** de Dialpad Support consume mucho tiempo y a menudo no es útil para resolver problemas. - Los usuarios experimentan **retrasos en la conexión de llamadas** y encuentran que la funcionalidad de informes y de la aplicación es deficiente, lo que afecta su experiencia general. - Los usuarios están frustrados con el **soporte retrasado** , lo que hace que sea difícil obtener asistencia urgente cuando más se necesita. - Los usuarios experimentan **problemas con el marcador** , incluyendo retrasos, inexactitudes en la cola de llamadas y desafíos con los informes y la utilización de la aplicación. - Los usuarios experimentan tiempos de espera **frustrantemente largos** para las respuestas, especialmente durante las horas pico, lo que dificulta resoluciones rápidas. #### What Are Recent G2 Reviews of Dialpad Support? **["Configuración fácil, precios justos e integraciones sólidas con Halo PSA y Slack"](https://www.g2.com/es/survey_responses/dialpad-support-review-12836209)** **Rating:** 5.0/5.0 stars _— Christopher R._ [Read full review](https://www.g2.com/es/survey_responses/dialpad-support-review-12836209) **["Revisión Actualizada de Dialpad"](https://www.g2.com/es/survey_responses/dialpad-support-review-10344582)** **Rating:** 5.0/5.0 stars _— Mohammed P._ [Read full review](https://www.g2.com/es/survey_responses/dialpad-support-review-10344582) #### What Are G2 Users Discussing About Dialpad Support? - [¿Para qué se utiliza Dialpad Sell?](https://www.g2.com/es/discussions/what-is-dialpad-sell-used-for) - [¿Para qué se utiliza el Centro de Contacto de Dialpad?](https://www.g2.com/es/discussions/what-is-dialpad-contact-center-used-for) - 1 comment ### [Aloware](https://www.g2.com/products/aloware/reviews) Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency. **Average Rating:** 4.1/5.0 **Total Reviews:** 817 #### How Do G2 Users Rate Aloware? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) - **Personalization:** 8.2/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.2/10 (Category avg: 8.8/10) - **Information Locater:** 8.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Aloware? - **Seller:** [Aloware](https://www.g2.com/sellers/aloware) - **Company Website:** aloware.com - **Year Founded:** 2017 - **HQ Location:** Los Angeles, California - **Twitter:** @alowaretalk 392 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6d8fa9b835f15f4a619026ba2109827700846142dbcd52893fa4be863dc71f14&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18504566%2F&secure%5Burl_type%5D=linkedin_company_website) 86 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, National Account Executive - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 51% Small, 48% Medium #### What Do G2 Reviewers Say About Aloware? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Aloware, benefiting from its user-friendly interface and seamless CRM integration. - Users value the **helpful customer support** of Aloware, ensuring swift assistance and a frustration-free experience. - Users appreciate the **user-friendly interface** of Aloware, making it easy to navigate and integrate with CRM platforms. - Users value the **time-saving capabilities** of Aloware, enjoying effortless SMS outreach and efficient lead management. - Users love the **seamless integrations** with tools like HubSpot, enhancing communication and overall efficiency. ##### Cons - Users face **call issues** with Aloware, experiencing interference, lags, and app freezes during outbound calls. - Users report **slow performance** with Aloware, facing delays and glitches that hinder effective communication. - Users experience **slow loading times** with Aloware, affecting the responsiveness and efficiency of the app. - Users experience **software glitches** that hinder performance, causing frustration with response times and message delivery. - Users are frustrated by **software bugs** causing glitches and slow responses, impacting overall functionality and experience. #### What Are Recent G2 Reviews of Aloware? **["Great VM and SMS Templates with Smooth HubSpot Integration"](https://www.g2.com/survey_responses/aloware-review-12862372)** **Rating:** 4.0/5.0 stars _— Randy S._ [Read full review](https://www.g2.com/survey_responses/aloware-review-12862372) **["Review"](https://www.g2.com/survey_responses/aloware-review-12880526)** **Rating:** 4.5/5.0 stars _— Verified User in Financial Services_ [Read full review](https://www.g2.com/survey_responses/aloware-review-12880526) #### What Are G2 Users Discussing About Aloware? - [What is Aloware used for?](https://www.g2.com/discussions/what-is-aloware-used-for) ### [Tenfold](https://www.g2.com/products/tenfold/reviews) Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity. Tenfold works with dozens of cloud and on-premise telephony providers (Avaya, Genesys, Cisco, RingCentral, Nice InContact, etc) and most market-leading CRMs (Salesforce, MS Dynamics, ServiceNow, Zendesk, Netsuite, Sugar, Bullhorn, and Tier 1). Since we use your existing phone system, there are no extra or variable charges. The breadth of integrations gives you the freedom to change your underlying stack over time without having to compromise the agent experience or the quality of data you capture. **Average Rating:** 4.5/5.0 **Total Reviews:** 167 #### How Do G2 Users Rate Tenfold? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10) - **Personalization:** 8.8/10 (Category avg: 8.8/10) - **Record Prospect Data:** 9.1/10 (Category avg: 8.8/10) - **Information Locater:** 8.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Tenfold? - **Seller:** [LivePerson](https://www.g2.com/sellers/liveperson) - **Year Founded:** 1995 - **HQ Location:** New York, NY - **Twitter:** @LivePerson 10,758 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=719dbd6b86949a9c60efda4c788bb4dfd01bd48c7b9aeda3e7cdf4c8f950b44f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F164748%2F&secure%5Burl_type%5D=linkedin_company_website) 1,190 employees on LinkedIn® - **Ownership:** NASDAQ: LPSN #### Who Uses This Product? - **Who Uses This:** Business Account Manager, Account Executive - **Top Industries:** Internet, Marketing and Advertising - **Company Size:** 42% Medium, 30% Large #### What Do G2 Reviewers Say About Tenfold? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **accuracy of information** Tenfold provides, enabling efficient tracking of calls logged in SalesForce. - Users value the **call logging feature** in Tenfold, which integrates seamlessly with Salesforce for easy tracking. - Users value the **CRM integration** of Tenfold, enhancing call logging and visibility within SalesForce. - Users appreciate the **integrations with SalesForce** , enabling seamless call logging and tracking of communication history. - Users appreciate the **Salesforce integration** of Tenfold, enabling seamless call logging and tracking of contacts. ##### Cons - Users express frustration with **limited features** , citing loading issues and a cumbersome window size that hinders usability. - Users find Tenfold **not intuitive** , often struggling with loading issues and small window sizes that hinder usability. - Users experience frequent **screen issues** , including loading problems and frustration with window size and scrolling. - Users often face **slow loading** times with Tenfold, causing frustration and complicating their workflow. - Users often face **slow performance** , requiring frustrating workarounds to load and navigate the Tenfold interface effectively. #### What Are Recent G2 Reviews of Tenfold? **["Good IAM tool with a small learning curve, but strong added value in everyday life"](https://www.g2.com/survey_responses/tenfold-review-11877165)** **Rating:** 4.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/tenfold-review-11877165) **["Tenfold is an easy click to dial!!"](https://www.g2.com/survey_responses/tenfold-review-7381539)** **Rating:** 5.0/5.0 stars _— Verified User in Wholesale_ [Read full review](https://www.g2.com/survey_responses/tenfold-review-7381539) #### What Are G2 Users Discussing About Tenfold? - [What does Tenfold do?](https://www.g2.com/discussions/what-does-tenfold-do) - [What is a tenfold increase?](https://www.g2.com/discussions/what-is-a-tenfold-increase) - [What is tenfold software?](https://www.g2.com/discussions/what-is-tenfold-software) - 1 comment ### [Acqueon](https://www.g2.com/products/acqueon/reviews) Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation goals and revenue recovery objectives. Covering a range of essential use cases including Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management, Acqueon enables customers to elevate sales performance and enhance customer satisfaction. We achieve this through the automation of communication workflows, optimizing human resources, utilizing predictive analytics and AI for strategic customer engagement, ensuring compliance with privacy and communication regulations, and seamlessly integrating with existing communications infrastructure and record systems. With more than 110,000 agents and 200 global customers placing their trust in Acqueon, businesses experience increased revenue outcomes while fostering lasting, loyal customer relationships. **Average Rating:** 4.2/5.0 **Total Reviews:** 70 #### How Do G2 Users Rate Acqueon? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10) - **Personalization:** 8.0/10 (Category avg: 8.8/10) - **Record Prospect Data:** 7.8/10 (Category avg: 8.8/10) - **Information Locater:** 8.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Acqueon? - **Seller:** [Acqueon Technologies Inc.](https://www.g2.com/sellers/acqueon-technologies-inc) - **Year Founded:** 2019 - **HQ Location:** Dallas, Texas - **Twitter:** @Acqueon 489 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3db933560007aba27c906046d883688e6cdfa7645509cb48edf37c9e6d94c7b7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Facqueon%2F&secure%5Burl_type%5D=linkedin_company_website) 228 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Financial Services, Insurance - **Company Size:** 59% Large, 30% Medium #### What Do G2 Reviewers Say About Acqueon? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **supportive team** at Acqueon, ensuring customer satisfaction and seamless integration with existing systems. - Users praise the **outstanding customer support** from Acqueon, ensuring satisfaction and seamless integration with existing systems. - Users value the **ease of use** of Acqueon, appreciating its intuitive layout and seamless integration capabilities. - Users praise Acqueon for its **seamless integrations** with existing systems, enhancing efficiency in customer outreach and compliance. - Users commend Acqueon for its **excellent customer satisfaction** , highlighting the team's support and seamless integration experience. ##### Cons - Users face **limited customization options** with Acqueon, impacting functionality and adaptability for their specific needs. - Users face **technical issues** with Acqueon, leading to delays, bugs, and communication problems during implementation and upgrades. - Users find the **pricing for Acqueon** higher than expected, especially for smaller operations and budgets. - Users face significant **integration issues** due to lack of support and unclear differentiation between Acqueon and Cisco dependencies. - Users find a **steep learning curve** with Acqueon's advanced features, requiring extra time for effective implementation. #### What Are Recent G2 Reviews of Acqueon? **["Good partner to work with."](https://www.g2.com/survey_responses/acqueon-review-11408403)** **Rating:** 4.0/5.0 stars _— Farid K._ [Read full review](https://www.g2.com/survey_responses/acqueon-review-11408403) **["Tawuniya LCM Implementation"](https://www.g2.com/survey_responses/acqueon-review-11387133)** **Rating:** 5.0/5.0 stars _— Dina E._ [Read full review](https://www.g2.com/survey_responses/acqueon-review-11387133) #### What Are G2 Users Discussing About Acqueon? - [What is Acqueon used for?](https://www.g2.com/discussions/what-is-acqueon-used-for) ### [PersistIQ](https://www.g2.com/products/persistiq/reviews) PersistIQ is a sales engagement platform that automates prospecting, email outreach, calls, tasks, and social selling. Thousands of sales teams use PersistIQ to find prospect’s emails, send personalized outreach emails, automate follow-ups, and book more meetings. PersistIQ’s sales outreach platform includes: \* Multi-channel Outreach Sequences: Email, call, Linkedin outreach, and tasks \* Prospecting: Find verified emails to build your prospect lists \* Call Dialer: Call prospects inside PersistIQ, use local phone numbers, and save call recordings \* Automation Triggers: Trigger outreach campaigns based on email opens, replies, and CRM data \* Gmail Extension: Email templates, notifications, campaigns, and prospect profiles inside Gmail \* Analytics: A/B Testing, reply sentiment analysis, and reporting \* Team Collaboration: Shared templates, team reporting, and user management \* Integrations: Copper, Hubspot, Pipedrive, Salesforce, and Zapier Use cases: \* Outbound Sales: Find prospect’s emails and automate personalized outbound campaigns at scale \* Inbound Sales: Automate follow-ups with inbound leads to close more deals \* Recruiting: Reach out to prospective job candidates **Average Rating:** 4.5/5.0 **Total Reviews:** 316 #### How Do G2 Users Rate PersistIQ? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) - **Personalization:** 8.2/10 (Category avg: 8.8/10) - **Record Prospect Data:** 7.6/10 (Category avg: 8.8/10) - **Information Locater:** 8.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind PersistIQ? - **Seller:** [PersistIQ](https://www.g2.com/sellers/persistiq) - **HQ Location:** San Francisco, CA - **Twitter:** @persistiq 2,241 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=df84c67263761ecfd642aa3039951c06848d58bf27d3337aed162ab4cca3eef7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3824320%2F&secure%5Burl_type%5D=linkedin_company_website) 19 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Account Executive - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 78% Small, 20% Medium #### What Do G2 Reviewers Say About PersistIQ? _AI-generated summary from verified user reviews_ ##### Pros - Users praise PersistIQ for its **effective automation** of outreach, simplifying sales processes and enhancing client engagement. - Users praise the **incredible customer support** of PersistIQ, which makes setup and assistance effortless for teams. - Users find the **easy setup** of PersistIQ convenient, as it simplifies the initial process and ensures effective outreach. - Users find PersistIQ to be a **time-saving tool** , simplifying outreach and automating the sales process effectively. - Users appreciate the **easy setup and managed campaign process** with PersistIQ, resulting in effective outreach every month. ##### Cons - Users are frustrated with **email spamming** practices, receiving unsolicited emails that harm their brand reputation and yield no results. - Users report frequent **inaccuracy issues** with PersistIQ, leading to failed outreach campaigns and wasted resources. - Users report experiencing **poor customer support** from PersistIQ, leading to unmet expectations and disappointing results. - Users report significant **disappointment in campaign management** , citing wasted resources and zero positive leads despite extensive outreach efforts. - Users find PersistIQ's **email functionality ineffective** , leading to disappointing results and no positive responses from outreach efforts. #### What Are Recent G2 Reviews of PersistIQ? **["Persist IQ, A game changer for effective lead generation"](https://www.g2.com/survey_responses/persistiq-review-10746932)** **Rating:** 5.0/5.0 stars _— Derek P._ [Read full review](https://www.g2.com/survey_responses/persistiq-review-10746932) **["Excellent meeting booking via email marketing to support a small team"](https://www.g2.com/survey_responses/persistiq-review-10888107)** **Rating:** 4.0/5.0 stars _— Verified User in Logistics and Supply Chain_ [Read full review](https://www.g2.com/survey_responses/persistiq-review-10888107) #### What Are G2 Users Discussing About PersistIQ? - [What is PersistIQ used for?](https://www.g2.com/discussions/what-is-persistiq-used-for) - 1 comment ### [Reply](https://www.g2.com/products/reply/reviews) Reply.io helps sales teams book more meetings and close deals faster with AI-powered, multichannel outreach. It is your all-in-one sales engagement platform that automates outreach, finds leads, and turns them into booked meetings. Reply’s built for sales teams, founders, and agencies who want to grow their pipeline without the manual grind. Just plug in your strategy → Reply handles the rest. Key features: - AI SDR Agent that learns your product, finds ideal prospects, personalizes messages, engages across channels, and books meetings (in multiple languages!). - 1B+ verified B2B contacts built right into the platform, so no need for extra tools. - Multichannel sequences with email, LinkedIn, SMS, WhatsApp, calls, and more. All automated, all in one place. - Email Deliverability Suite includes SPF/DKIM/DMARC checks, inbox warm-up via Mailtoaster.ai, custom tracking domains, and more. - Lead enrichment to fill in gaps and improve targeting. - Findy Chrome extension to quickly grab contacts from LinkedIn and the web. - White-label option for agencies to fully brand and resell Reply. What makes it different? - AI SDR that goes beyond automation: it learns, adapts, and handles the full outreach cycle for you. - Built-in data and enrichment – no more paying for third-party tools. - Fully customizable for agencies with white-label, dashboards, and bulk client setup. Ideal for: - Founders and sales teams looking to scale outbound without hiring more reps. - Agencies managing outreach and lead gen for multiple clients. - RevOps teams that want one platform for the entire outbound workflow. - Anyone who wants AI to handle prospecting, outreach, and meeting booking end-to-end. Trusted by 3,000+ companies and named a Top 50 Sales Product on G2 for 2025. Loved for its powerful automation, top-tier support, and real results! **Average Rating:** 4.6/5.0 **Total Reviews:** 1,507 #### How Do G2 Users Rate Reply? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10) - **Personalization:** 8.9/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.4/10 (Category avg: 8.8/10) - **Information Locater:** 8.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind Reply? - **Seller:** [Reply.io](https://www.g2.com/sellers/reply-io) - **Year Founded:** 2016 - **HQ Location:** San Jose, US - **Twitter:** @ReplyAppTeam 1,769 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ed4537ad52a530dd90b935164a0b1d87349b4f91711c5087d8a5540f7bc4e4f9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freplynow%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website) 88 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 80% Small, 17% Medium #### What Do G2 Reviewers Say About Reply? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** of Reply, appreciating its intuitive design and seamless integration with other tools. - Users love the **seamless automation** capabilities of Reply, streamlining workflows and enhancing sales outreach efficiency. - Users value the **time-saving features** of Reply, simplifying campaign setup and allowing focus on engaged leads. - Users value the **intuitive multi-step outreach management** of Reply, enhancing efficiency and personalization in email campaigns. - Users value the **helpful automation and intuitive interface** of Reply, enhancing their sales outreach and productivity. ##### Cons - Users find the **learning curve challenging** , especially when configuring complex automation sequences and branching logic. - Users find the platform's **learning difficulty** challenging, often requiring tutorials to navigate effectively and manage automation. - Users express frustration with the **limited customization** , hindering their ability to effectively utilize the platform's features. - Users report significant **sequence issues** , including malfunctions and difficulties in managing multiple sequences effectively. - Users note the **missing features** like macros and improved analytics hinder efficiency and CRM integration. #### What Are Recent G2 Reviews of Reply? **["Intuitive Email Sequences and Team Mailboxes, but Reply-Based Removal Can Miss"](https://www.g2.com/survey_responses/reply-review-12455326)** **Rating:** 4.0/5.0 stars _— Stephanie G._ [Read full review](https://www.g2.com/survey_responses/reply-review-12455326) **["Multi-Channel Outbound at Scale"](https://www.g2.com/survey_responses/reply-review-12798052)** **Rating:** 5.0/5.0 stars _— Verified User in Venture Capital & Private Equity_ [Read full review](https://www.g2.com/survey_responses/reply-review-12798052) #### What Are G2 Users Discussing About Reply? - [What is Reply used for?](https://www.g2.com/discussions/what-is-reply-used-for) - 1 comment ### [lemlist](https://www.g2.com/products/lemlist/reviews) lemlist is the AI outbound platform that lets sales teams reach prospects on email, LinkedIn, calls, WhatsApp, and SMS from one place, so more of their outreach turns into booked meetings and closed deals. With lemlist, you can: - Find leads that match your ICP in a 650M+ database and enrich them with verified emails and phone numbers, no extra tools needed - Spot when prospects are ready to buy with intent signal agents that track buying signals and add leads to campaigns at the right moment - Turn scattered lead data into usable context with data enrichment agents that pull insights from LinkedIn, websites, and your CRM - Build full campaigns by chatting with lemAgent, the built-in AI agent that creates your lead list, sequence, and messages - Run automated multichannel sequences and manage every reply from one unified inbox - Keep emails out of spam with built-in deliverability tools, including lemwarm - Work from your CRM with Salesforce, HubSpot, and Pipedrive integrations, or run lemlist straight from Claude via MCP Most tools cover one part of outbound. lemlist covers the whole workflow, from finding a prospect to booking the meeting, and keeps a human in control at every step. SDRs, sales leaders, ops teams, and founders use lemlist to cut manual work and spend more of their time selling. Learn more and start your free 14-day trial at www.lemlist.com **Average Rating:** 4.6/5.0 **Total Reviews:** 1,846 #### How Do G2 Users Rate lemlist? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10) - **Personalization:** 8.5/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.3/10 (Category avg: 8.8/10) - **Information Locater:** 8.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind lemlist? - **Seller:** [lemlist](https://www.g2.com/sellers/lemlist) - **Company Website:** lemlist.com - **Year Founded:** 2018 - **HQ Location:** Paris, Île-de-France, France - **Twitter:** @lemlist 2,556 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58e64645728fb2e8fad9ba5a58c3420688932b86372225ce6718ce80678a6061&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18342604%2F&secure%5Burl_type%5D=linkedin_company_website) 254 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 48% Small, 8% Medium #### What Do G2 Reviewers Say About lemlist? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of lemlist, thanks to its intuitive interface and supportive customer service. - Users appreciate the **user-friendly integration** of lemlist, enhancing efficiency in campaign management and workflow. - Users find Lemlist to be **incredibly helpful** for personalizing outreach at scale while maintaining a human touch. - Users value the **automation features** of lemlist, enhancing engagement while saving time and streamlining workflows. - Users love the **LinkedIn integration** of Lemlist, enhancing outreach with personalized automation for authentic engagement. ##### Cons - Users find the **missing features** in lemlist limiting, hindering adjustments and usability during campaigns. - Users find lemlist **too expensive** , especially with additional credit costs that can escalate during campaigns. - Users find the **learning curve for setup and integrations challenging** , especially when managing multiple inboxes and advanced features. - Users find the **interface complex** for managing multiple campaigns, especially when scaling and adjusting post-launch. - Users find the **email management process costly and cumbersome** , citing a steep learning curve and bugs in functionality. #### What Are Recent G2 Reviews of lemlist? **["Loyal User, Will Continue to be loyal!"](https://www.g2.com/survey_responses/lemlist-review-11730822)** **Rating:** 5.0/5.0 stars _— Omar S._ [Read full review](https://www.g2.com/survey_responses/lemlist-review-11730822) **["Ease of use, fun and effiency... I love it"](https://www.g2.com/survey_responses/lemlist-review-11977691)** **Rating:** 5.0/5.0 stars _— Julien S._ [Read full review](https://www.g2.com/survey_responses/lemlist-review-11977691) #### What Are G2 Users Discussing About lemlist? - [What is lemlist used for?](https://www.g2.com/discussions/what-is-lemlist-used-for) - 2 comments ### [Call Box](https://www.g2.com/products/call-box/reviews) Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what generates their best phone leads and how their people are handling those leads to achieve optimal call outcomes. Call Box leverages a unique combination of human reviewers and artificial intelligence to provide insight into every call to uncover gaps in phone processes and offer proactive solutions. Call Box is based in Dallas, TX and was founded in 1988. This technology has been customized into different products for the Automotive, Healthcare, Agency & Publisher, Home Services, and Multifamily Housing industries. **Average Rating:** 4.2/5.0 **Total Reviews:** 78 #### How Do G2 Users Rate Call Box? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10) - **Record Prospect Data:** 6.7/10 (Category avg: 8.8/10) - **Information Locater:** 6.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind Call Box? - **Seller:** [Call Box](https://www.g2.com/sellers/call-box) - **Year Founded:** 1988 - **HQ Location:** Dallas, Texas - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=33531eeefd1f8f7dac8db3699b17a347cf32b81c14a4adc0efc0e2349a8d3575&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10261360%2F&secure%5Burl_type%5D=linkedin_company_website) 756 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Automotive - **Company Size:** 59% Small, 28% Medium #### What Are Recent G2 Reviews of Call Box? **["Outsourced Multi Channnel Lead Generation"](https://www.g2.com/survey_responses/call-box-review-6535693)** **Rating:** 5.0/5.0 stars _— Verified User in Insurance_ [Read full review](https://www.g2.com/survey_responses/call-box-review-6535693) **["Quality appointments"](https://www.g2.com/survey_responses/call-box-review-6711444)** **Rating:** 5.0/5.0 stars _— William P._ [Read full review](https://www.g2.com/survey_responses/call-box-review-6711444) #### What Are G2 Users Discussing About Call Box? - [What is Call Box used for?](https://www.g2.com/discussions/what-is-call-box-used-for) ### [CONQUER](https://www.g2.com/products/conquer/reviews) Conquer.io is a leading sales engagement platform designed to empower revenue teams to achieve their goals with greater efficiency and effectiveness. Our mission is to transform the way teams engage with prospects and customers, unlocking new opportunities for growth and success. By unifying communication channels, automating repetitive tasks, and providing actionable insights, Conquer.io helps organizations close deals faster and foster meaningful customer relationships. Our platform offers a comprehensive suite of tools, including auto-dialing, SMS capabilities, AI-powered cadencing, conversational intelligence, call sentiment analysis, and more, all seamlessly integrated into your CRM. With a proven track record of enhancing sales productivity, reducing time-to-close, and increasing pipeline coverage, Conquer.io is trusted by some of the most innovative and successful teams across a variety of industries. By partnering with Conquer.io, organizations gain access to a scalable, customizable solution that adapts to their unique needs, ensuring sustained competitive advantage in an ever-evolving marketplace. SOLUTIONS: Conquer.io has multiple offerings depending upon customer need. These include our Conquer Voice or Conquer Cadence modules, as well as our full Conquer Platform for organizations looking to accelerate their sales to the next level. 1. Conquer Voice: Boost productivity, engage more leads, and close deals faster with Conquer’s advanced voice dialer. Native to Salesforce, Conquer Voice revolutionizes your sales process without having to leave Salesforce, empowering reps to reach their full potential across voice, SMS, and social channels. Additionally, Conquer Voice has been ranked as the leader in dialer quality compared to other popular dialers on the market. 2. Conquer Cadence: Reach buyers on their terms with the only sales engagement platform native to Salesforce. Conquer’s optimized sales cadence empowers your team to build meaningful connections, shorten sales cycles, and close more deals—all with seamless automation that enhances every engagement. 3. Conquer Platform: Includes access to both Conquer Voice and Conquer Cadence, as well as a suite of next-level sales acceleration capabilities: • Omnichannel communication: Boost rep productivity with enterprise-grade multichannel sales management that connects voice, SMS, and social channels—all within your CRM. • AI-driven Insights: Turn data into revenue with AI sales coaching that refines your sales strategy, predicts outcomes, and drives decisions that boost your bottom line. Conquer’s AI insights give your team real-time guidance, identifying high-impact actions. Say goodbye to guesswork and watch your revenue grow like never before. • Dynamic Battlecards: CRM-integrated insights provide real-time objection-handling tips and strategy recommendations based on competitive intel—helping reps confidently navigate negotiations and close deals faster. • Sales Optimization Analytics: Gain a competitive edge with Conquer’s sales optimization analytics. Our platform not only streamlines processes but also provides powerful analytics that unveil trends and performance metrics. By harnessing this data, your team can make informed decisions, optimize strategies, and drive consistent growth. Don’t just manage your pipeline—master it. • Customization and Scalability: Our platform is highly customizable to fit the specific needs of each customer, whether a small team or a global organization. **Average Rating:** 4.3/5.0 **Total Reviews:** 119 #### How Do G2 Users Rate CONQUER? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10) - **Personalization:** 8.8/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.7/10 (Category avg: 8.8/10) - **Information Locater:** 8.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind CONQUER? - **Seller:** [CONQUER](https://www.g2.com/sellers/conquer) - **Year Founded:** 2007 - **HQ Location:** Reno, NV - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa46dabbaeb9b71b81a009b603f86da442bfa081aeb973bdd1b726707bc9607b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F727098%2F&secure%5Burl_type%5D=linkedin_company_website) 82 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** District Manager - **Top Industries:** Sports, Human Resources - **Company Size:** 36% Large, 35% Medium #### What Do G2 Reviewers Say About CONQUER? _AI-generated summary from verified user reviews_ ##### Pros - Users find CONQUER's **ease of use** exceptional, enabling quick calls and effortless recording of dispositions. - Users appreciate the **seamless automation** features of CONQUER, making it easy to train and utilize effectively. - Users value the **efficient call recording** feature, enhancing their workflow and simplifying employee training. - Users value the **customizability** of CONQUER, allowing tailored experiences that enhance representative autonomy and effectiveness. - Users value the **customization options** of CONQUER, enhancing autonomy and aligning with specific needs effectively. ##### Cons - Users report significant **call issues** , including audio delays and unreliable call recordings, posing major compliance risks. - Users face **call management issues** , including tricky voicemail, missing recordings, and lack of user-friendliness, impacting compliance. - Users find the **difficult implementation** process lengthy, though support remains helpful throughout the experience. - Users find the **implementation challenges** of CONQUER frustrating, despite helpful support during the lengthy setup process. - Users report **missing features** in Conquer, including unreliable call recording and syncing issues with reports. #### What Are Recent G2 Reviews of CONQUER? **["Conquer has made our team more efficient!"](https://www.g2.com/survey_responses/conquer-review-10554746)** **Rating:** 4.5/5.0 stars _— Justice H._ [Read full review](https://www.g2.com/survey_responses/conquer-review-10554746) **["Very customizable Salesforce platform with a great vendor relatioship"](https://www.g2.com/survey_responses/conquer-review-9728321)** **Rating:** 5.0/5.0 stars _— Nurcan S._ [Read full review](https://www.g2.com/survey_responses/conquer-review-9728321) ### [Salesfinity](https://www.g2.com/es/products/salesfinity/reviews) Salesfinity – El Marcador de IA Diseñado para Equipos Modernos de SDR y AE Salesfinity es el marcador potenciado por IA diseñado para equipos de salida de alto rendimiento que desean más conversaciones, más reuniones y menos esfuerzo. Los marcadores tradicionales son lentos, desconectados y desperdician el 80% del tiempo de los representantes en mensajes de voz, números de spam y seguimientos manuales. Salesfinity cambia eso. Nuestro Marcador Paralelo de IA conecta a los SDR con 5.2× más prospectos llamando a múltiples números validados a la vez, transfiriendo solo respuestas humanas en vivo a los representantes. Pero la velocidad es solo el comienzo. Salesfinity también enriquece tus listas de contactos en tiempo real utilizando más de 6 proveedores de datos para reemplazar números incorrectos y recuperar clientes potenciales perdidos. Una vez que un representante habla con un contacto "buen ajuste, pero no ahora", Nurture AI programa automáticamente el seguimiento perfecto, rastrea señales de compra y vuelve a involucrar cuando el momento es adecuado. ¿Equipo remoto? No hay problema. La función Salesfloor reúne a todos con tablas de clasificación en vivo, entrenamiento en susurros y competencias de llamadas que hacen que marcar sea emocionante nuevamente. Mientras tanto, la Puntuación de Llamadas de IA y los Perfiles de Representantes 360° muestran a los gerentes exactamente quién está mejorando y dónde entrenar, sin más conjeturas. Salesfinity se integra de forma nativa con HubSpot, Salesforce, Outreach, Salesloft, Amplemarket y Apollo, registrando automáticamente cada llamada y resultado para que tu CRM se mantenga limpio sin trabajo manual. Únete a empresas de rápido crecimiento como Coderabbit.ai, Insight Assurance, Qodo AI y Oligo Security, que duplicaron sus tasas de conexión y redujeron el tiempo de llamadas en un 75%. Si tus SDR todavía pasan horas haciendo clic en "siguiente llamada", es hora de actualizar. Reserva una demostración de 30 minutos y ve cómo Salesfinity ayuda a tu equipo a multiplicar por 3–5 sus conexiones en vivo, sin aumentar el personal. **Average Rating:** 4.8/5.0 **Total Reviews:** 117 #### How Do G2 Users Rate Salesfinity? - **¿Ha sido the product un buen socio para hacer negocios?:** 9.4/10 (Category avg: 9.2/10) - **Personalización:** 9.0/10 (Category avg: 8.8/10) - **Registrar datos de prospectos:** 8.8/10 (Category avg: 8.8/10) - **Localizador de información:** 9.1/10 (Category avg: 8.7/10) #### Who Is the Company Behind Salesfinity? - **Vendedor:** [Salesfinity](https://www.g2.com/es/sellers/salesfinity) - **Año de fundación:** 2022 - **Ubicación de la sede:** San Francisco, California - **Página de LinkedIn®:** [www.linkedin.com](https://www.g2.com/es/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82fc6bfcb1541674963b4bccb6406d22f294942489872a4dde2efc4955fe0e06&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesfinity-co&secure%5Burl_type%5D=linkedin_company_website) 23 empleados en LinkedIn® #### Who Uses This Product? - **Who Uses This:** BDR, SDR - **Top Industries:** Software de Computadora, Tecnología de la información y servicios - **Company Size:** 46% Small, 32% Medium #### What Do G2 Reviewers Say About Salesfinity? _AI-generated summary from verified user reviews_ ##### Pros - Los usuarios encuentran que Salesfinity es muy **fácil de usar** , apreciando su diseño limpio y su sólido soporte al cliente. - Los usuarios valoran las **funciones que ahorran tiempo** de Salesfinity, mejorando significativamente el volumen de llamadas mientras reducen el tiempo de marcación. - Los usuarios disfrutan de la **fácil configuración** de Salesfinity, lo que permite una rápida integración y la reserva inmediata de reuniones. - Los usuarios encuentran la **eficiente función de múltiples llamadas** y la interfaz organizada de Salesfinity muy beneficiosas para gestionar sus llamadas de manera efectiva. - A los usuarios les encanta el **marcador paralelo** de Salesfinity por su velocidad y conveniencia al realizar múltiples llamadas simultáneamente. ##### Cons - Los usuarios experimentan **problemas de llamadas** con retrasos y limitaciones en las funciones de marcación, afectando la eficiencia y satisfacción general. - Los usuarios notan **características faltantes** en Salesfinity, incluyendo el mapeo de cuentas y la mejora en el cambio de llamadas en el marcador. - Los usuarios informan de **problemas de audio** con Salesfinity, afectando la calidad y causando sonidos repetitivos durante sesiones de llamadas extensas. - Los usuarios informan de **problemas de conexión** con Salesfinity, citando retrasos y problemas de calidad de voz durante las llamadas. - Los usuarios experimentan una **curva de aprendizaje corta** con las funciones avanzadas de Salesfinity, pero la adaptabilidad conduce a un flujo de trabajo fluido. #### What Are Recent G2 Reviews of Salesfinity? **["Salesfinity: Productividad transformadora y interfaz fácil de usar"](https://www.g2.com/es/survey_responses/salesfinity-review-12749945)** **Rating:** 4.0/5.0 stars _— Mark D._ [Read full review](https://www.g2.com/es/survey_responses/salesfinity-review-12749945) **["Equipo increíble, producto en constante mejora y soporte receptivo."](https://www.g2.com/es/survey_responses/salesfinity-review-13079592)** **Rating:** 5.0/5.0 stars _— John O._ [Read full review](https://www.g2.com/es/survey_responses/salesfinity-review-13079592) ### [Outplay](https://www.g2.com/fr/products/outplay/reviews) Outplay est la seule plateforme d'engagement des ventes dont chaque équipe de vente en croissance a besoin. Elle aide les représentants à prospecter, engager, suivre et vendre depuis un seul endroit sans avoir à jongler avec plusieurs outils et payer plusieurs factures. Outplay offre une prospection multicanal puissante et personnalisée, des automatisations de ventes sortantes qui augmentent l'efficacité, des rapports avancés pour des insights basés sur les données et bien plus encore. Outplay dispose d'intégrations bidirectionnelles avec une large gamme de CRM, boîtes de réception et plus encore pour aider les équipes de vente à planifier des réunions et suivre les performances depuis un tableau de bord unique. L'interface utilisateur intuitive d'Outplay et son support client de premier plan dans l'industrie permettent aux équipes de se mettre en route rapidement, pour commencer à planifier des réunions dès maintenant. Pas le prochain trimestre. Avec des fonctionnalités révolutionnaires comme le numérotage puissant, l'intelligence conversationnelle alimentée par l'IA et une base de données de sourcing de leads de millions, Outplay transforme l'engagement des ventes, sans le prix élevé. Remplacez plusieurs solutions ponctuelles et factures par Outplay - la solution de vente tout-en-un pour les équipes modernes. Obtenez un outil de prospection intégré, une plateforme d'engagement des ventes multicanal, un outil de conversion et de planification entrants et une plateforme d'intelligence conversationnelle pour dépasser vos objectifs, pas vos budgets. **Average Rating:** 4.5/5.0 **Total Reviews:** 269 #### How Do G2 Users Rate Outplay? - **the product a-t-il été un bon partenaire commercial?:** 9.0/10 (Category avg: 9.2/10) - **Personnalisation:** 8.2/10 (Category avg: 8.8/10) - **Enregistrer les données des prospects:** 8.2/10 (Category avg: 8.8/10) - **Localisateur d’informations:** 8.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Outplay? - **Vendeur:** [Outplay HQ](https://www.g2.com/fr/sellers/outplay-hq) - **Année de fondation:** 2019 - **Emplacement du siège social:** Wilmington, Delaware - **Twitter:** @OutplayHQ 319 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb48f3d05523baa786d0445561ccd082199d9778e440d0030fae71584476189f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foutplayhq%2F&secure%5Burl_type%5D=linkedin_company_website) 43 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Responsable du développement commercial, Représentant du développement des ventes - **Top Industries:** Logiciels informatiques, Technologie de l'information et services - **Company Size:** 62% Small, 35% Medium #### What Do G2 Reviewers Say About Outplay? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs adorent l' **efficacité de la prospection automatisée** et les flux de travail structurés d'Outplay, augmentant ainsi la fréquence de leurs réunions et leurs ventes. - Les utilisateurs trouvent que les **flux de travail simplifiés** d'Outplay augmentent la fréquence des réunions et stimulent les ventes efficacement. - Les utilisateurs apprécient l' **interface utilisateur intuitive** d'Outplay, améliorant l'efficacité du flux de travail et soutenant les efforts de sensibilisation rationalisés. - Les utilisateurs louent le **support client incroyable** d'Outplay, appréciant la facilité d'interaction et l'efficacité du flux de travail. - Les utilisateurs apprécient la **facilité d'utilisation** d'Outplay, améliorant les flux de travail et rationalisant la prospection pour augmenter les ventes. ##### Cons - Les utilisateurs rencontrent des **problèmes d'intégration** , en particulier avec le multidialer et Pipedrive, ce qui complique la fonctionnalité globale. - Les utilisateurs signalent des **problèmes d'administration** importants avec Outplay, rencontrant des problèmes de facturation et un service client non réactif. - Les utilisateurs trouvent la **complexité** de la configuration d'Outplay difficile, avec une courbe d'apprentissage ardue et une navigation compliquée. - Les utilisateurs rencontrent une **confusion** significative avec la facturation et le service client, ce qui entraîne une perte de temps et d'argent sur Outplay. - Les utilisateurs signalent des **problèmes de connexion** importants qui entravent gravement la productivité et entraînent des expériences frustrantes avec le service client. #### What Are Recent G2 Reviews of Outplay? **["Outils de sensibilisation efficaces, mais le composeur a besoin d'améliorations"](https://www.g2.com/fr/survey_responses/outplay-review-12988933)** **Rating:** 4.5/5.0 stars _— Binbash F._ [Read full review](https://www.g2.com/fr/survey_responses/outplay-review-12988933) **["Excellentes séquences d'e-mails, statistiques utiles sur les prospects, et support d'intégration fluide"](https://www.g2.com/fr/survey_responses/outplay-review-13055812)** **Rating:** 5.0/5.0 stars _— Jayalakshmi S._ [Read full review](https://www.g2.com/fr/survey_responses/outplay-review-13055812) #### What Are G2 Users Discussing About Outplay? - [À quoi sert Outplay ?](https://www.g2.com/fr/discussions/what-is-outplay-used-for) ### [Pipes.ai](https://www.g2.com/products/pipes-ai/reviews) Pipes.ai helps businesses turn leads into real conversations—fast. Our AI-driven platform automates outbound calls and SMS, ensuring potential customers connect with your team at the right time. Whether you're looking to boost conversions, reduce lead waste, or improve customer retention, Pipes.ai keeps engagement running 24/7 with intelligent automation and real-time insights.
 Key Features: AI-Driven Calls and SMS: Pipes.ai utilizes advanced AI to automate inbound phone calls and text messages, delivering personalized content that resonates with each lead, with a warm transfer to your sales team. Continuous Engagement: Operating around the clock, the platform ensures that no opportunity is missed, engaging leads and customers at optimal times to enhance conversion rates. Enhanced Customer Journeys: Beyond initial contact, Pipes.ai employs intelligent follow-up strategies to nurture leads through the sales funnel, fostering long-term customer relationships. Compliance and Accuracy: With built-in lead verification and adherence to regulations like the Do Not Call (DNC) list, Pipes.ai maintains high standards of compliance, ensuring outreach efforts are both effective and lawful. Seamless Integrations: The platform effortlessly integrates with existing CRM and marketing tools, providing a cohesive workflow that enhances operational efficiency. Pipes.ai not only enhances customer engagement but also streamlines operations by reducing unproductive interactions, allowing sales teams to focus on higher-value opportunities. The implementation of this Voice AI service has led to significant outcomes, including: Cost Efficiency: Achieving up to 70% lower costs with greater savings potential as call volumes scale. Increased Conversion Rates: Realizing a 10-15% increase in conversion rates overall, despite a 30% reduction in calls, thereby improving conversion while maximizing efficiency. Reduced Opt-Out Rates: Experiencing a 30-40% reduction in opt-out rates, directly improving customer engagement. Pipes.ai optimizes every interaction, focusing on the full customer journey to achieve remarkable efficiency at scale without compromising the customer experience. This holistic approach enables businesses to automate customer interactions and optimize lead conversions, overcoming challenges like slow follow-ups, high operational costs, and repetitive tasks—freeing up resources for more impactful, value-driven work through innovation and scalable AI solutions.
 Empower your team with Pipes.ai's AI-driven platform to transform lead conversion and customer retention, ensuring that every interaction is timely, personalized, and effective. **Average Rating:** 4.9/5.0 **Total Reviews:** 31 #### How Do G2 Users Rate Pipes.ai? - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.2/10) - **Personalization:** 9.5/10 (Category avg: 8.8/10) - **Record Prospect Data:** 9.1/10 (Category avg: 8.8/10) - **Information Locater:** 9.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Pipes.ai? - **Seller:** [Pipes.ai](https://www.g2.com/sellers/pipes-ai) - **Company Website:** pipes.ai - **Year Founded:** 2018 - **HQ Location:** Austin, Texas - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e34607a9226611f8651e96b0c1d7bdbe589318a833f754305e8569f5d4b5eb25&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18928405%2F&secure%5Burl_type%5D=linkedin_company_website) 10 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising - **Company Size:** 50% Small, 31% Medium #### What Do G2 Reviewers Say About Pipes.ai? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **exceptional customer support** of Pipes.ai, highlighting responsiveness and problem-solving at every step. - Users value the **automation capabilities** of Pipes.ai, significantly enhancing lead management and operational efficiency. - Users value the **efficiency** of Pipes.ai, finding it reliable and effective for fast lead generation and engagement. - Users value the **fast lead capture and automation features** of Pipes.ai, significantly enhancing their sales process efficiency. - Users value the **exceptional customer support** from Pipes.ai, enhancing their experience and problem-solving capabilities significantly. ##### Cons - Users face **functionality issues** with Pipes.ai's API, affecting essential information extraction and operational tracking. - Users find the **inadequate activity tracking** hampers their ability to monitor operations and automate KPIs efficiently. - Users find the **lack of guidance** in extracting information from Pipes.ai limits their ability to automate KPI tracking. - Users find the **missing features** of Pipes.ai impede effective tracking and automation of cross-platform KPIs. - Users note the **poor UI design** of Pipes.ai, expressing a need for a more engaging and advanced dashboard experience. #### What Are Recent G2 Reviews of Pipes.ai? **["Efficient Automation with Stellar Support"](https://www.g2.com/survey_responses/pipes-ai-review-11852777)** **Rating:** 4.0/5.0 stars _— Morgan M._ [Read full review](https://www.g2.com/survey_responses/pipes-ai-review-11852777) **["Amazing platform and team!"](https://www.g2.com/survey_responses/pipes-ai-review-13172493)** **Rating:** 4.5/5.0 stars _— Ashley S._ [Read full review](https://www.g2.com/survey_responses/pipes-ai-review-13172493) #### What Are G2 Users Discussing About Pipes.ai? - [What is Pipes.ai used for?](https://www.g2.com/discussions/what-is-pipes-ai-used-for) ### [MonsterConnect](https://www.g2.com/products/monsterconnect/reviews) Monsterconnect is a sales acceleration platform that helps sales teams generate more leads through live conversations and multi-touch email cadences. **Average Rating:** 4.7/5.0 **Total Reviews:** 46 #### How Do G2 Users Rate MonsterConnect? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) - **Personalization:** 8.9/10 (Category avg: 8.8/10) - **Record Prospect Data:** 9.0/10 (Category avg: 8.8/10) - **Information Locater:** 8.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind MonsterConnect? - **Seller:** [MonsterConnect](https://www.g2.com/sellers/monsterconnect) - **Year Founded:** 2011 - **HQ Location:** Indianapolis, IN - **Twitter:** @MonsterConnect 78 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c377d622b3a8a9bf6aa84a19d3ebbbcde2c3293cf945abe5f886f916867a6d1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1430483%2F&secure%5Burl_type%5D=linkedin_company_website) 44 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software, Hospital & Health Care - **Company Size:** 57% Small, 34% Medium #### What Are Recent G2 Reviews of MonsterConnect? **["Monster is the best job platform"](https://www.g2.com/survey_responses/monsterconnect-review-8185876)** **Rating:** 5.0/5.0 stars _— Ravi S._ [Read full review](https://www.g2.com/survey_responses/monsterconnect-review-8185876) **["Cool product, excited for new features to roll out!"](https://www.g2.com/survey_responses/monsterconnect-review-6625517)** **Rating:** 4.0/5.0 stars _— Hayden H._ [Read full review](https://www.g2.com/survey_responses/monsterconnect-review-6625517) #### What Are G2 Users Discussing About MonsterConnect? - [What is MonsterConnect used for?](https://www.g2.com/discussions/what-is-monsterconnect-used-for) - 1 comment, 1 upvote ### [Shape Software](https://www.g2.com/products/shape-software-shape-software/reviews) Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape Software provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects. Start growing your revenue with Shape today. **Average Rating:** 4.5/5.0 **Total Reviews:** 59 #### How Do G2 Users Rate Shape Software? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10) - **Personalization:** 9.7/10 (Category avg: 8.8/10) - **Record Prospect Data:** 10.0/10 (Category avg: 8.8/10) - **Information Locater:** 9.1/10 (Category avg: 8.7/10) #### Who Is the Company Behind Shape Software? - **Seller:** [Shape Software](https://www.g2.com/sellers/shape-software) - **HQ Location:** Irvine, California - **Twitter:** @ShapeBizTech 656 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03f5d607c7cb630b66d7f021c79dad98fd81ba2b90490a8590a89459d62e5bca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18416707%2F&secure%5Burl_type%5D=linkedin_company_website) 42 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Financial Services, Accounting - **Company Size:** 60% Small, 35% Medium #### What Do G2 Reviewers Say About Shape Software? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **email marketing tools** in Shape Software advanced and effective for their marketing automation needs. - Users value the **advanced lead management features** of Shape Software, enhancing their marketing automation and customer engagement. - Users value the **robust marketing automation tools** in Shape Software, enhancing their campaigns effectively and efficiently. - Users appreciate the **marketing automation tools** of Shape Software, enhancing their campaign efficiency and lead management. - Users value the **wide array of marketing automation tools** in Shape Software, enhancing their campaign effectiveness. ##### Cons - Users experience **editing limitations** with Shape Software, including restricted customization and a slow performance compared to competitors. - Users criticize the **expensive subscription costs** and additional fees, feeling it offers less value compared to competitors. - Users face **API issues** with Shape Software, citing limitations in functionality and restrictive usage limits despite extra fees. - Users report **app limitations** like restricted customization, slow performance, and high additional costs affecting overall satisfaction. - Users face significant **billing issues** with Shape Software, including difficulties in canceling subscriptions and high contract costs. #### What Are Recent G2 Reviews of Shape Software? **["The Best CRM on the Market"](https://www.g2.com/survey_responses/shape-software-review-7720586)** **Rating:** 5.0/5.0 stars _— Bryan L._ [Read full review](https://www.g2.com/survey_responses/shape-software-review-7720586) **["Shape CRM Software is simply the best CRM solution out there!"](https://www.g2.com/survey_responses/shape-software-review-7751030)** **Rating:** 5.0/5.0 stars _— Irina A._ [Read full review](https://www.g2.com/survey_responses/shape-software-review-7751030) #### What Are G2 Users Discussing About Shape Software? - [What is Shape Software used for?](https://www.g2.com/discussions/what-is-shape-software-used-for) - [‹ Prev‹ Prev](/categories/outbound-call-tracking/mid-market?order=g2_score&page=3#product-list) - [1](/categories/outbound-call-tracking/mid-market?order=g2_score#product-list) - [2](/categories/outbound-call-tracking/mid-market?order=g2_score&page=2#product-list) - [3](/categories/outbound-call-tracking/mid-market?order=g2_score&page=3#product-list) - 4 - Next ›Next › Spotlight Categories [Lead Intelligence Software](https://www.g2.com/categories/lead-intelligence) [Time Tracking Software](https://www.g2.com/categories/time-tracking-software) [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) [Contract Management Software](https://www.g2.com/categories/contract-management) Similar Categories - [AI Sales Roleplay Tools](/categories/ai-sales-roleplay-tools) - [Conversation Intelligence](/categories/conversation-intelligence) - [Digital Sales Room](/categories/digital-sales-room) - [Email Tracking](/categories/email-tracking) - [Lead-to-Account Matching and Routing](/categories/lead-to-account-matching-and-routing) - [Sales Coaching](/categories/sales-coaching) - [Sales Enablement](/categories/sales-enablement) - [Sales Engagement](/categories/sales-engagement) - [Salesforce CRM Document Generation](/categories/salesforce-crm-document-generation) - [Sales Performance Management](/categories/sales-performance-management) - [Sales Planning](/categories/sales-planning) - [Sales Training and Onboarding](/categories/sales-training-and-onboarding) [Browse Outbound Call Tracking Themes](/categories/outbound-call-tracking/themes) ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung") JJ Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung) Updated Products classified in the overall Outbound Call Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Outbound Call Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Outbound Call Tracking category. In addition to qualifying for inclusion in the Outbound Call Tracking Software category, to qualify for inclusion in the Medium-Sized Business Outbound Call Tracking Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. Show More * * * ## How Do You Choose the Right Outbound Call Tracking Software? ### What You Should Know About Outbound Call Tracking Software ### What is Outbound Call Tracking Software? Outbound call tracking software provides sales teams with a unified platform to place outbound calls and manage leads. Outbound call tracking software allows users to place calls directly from their desktop rather than using a mobile phone which allows them to spend less time dialing and more time focusing on selling. Many outbound call tracking software also offers tools for call recording, call analytics, and provides a full call transcription so users are enabled to easily identify important parts of a conversation. Key Benefits of Outbound Call Tracking Software - Provides a seamless platform to call and keep track of leads - Offers call analytics to users so they are able to identify key selling points in a conversation - Saves time by eliminating the need to manually input contact information - Helps remind sales teams to follow up on leads that are lingering in the call log ### Why Use Outbound Call Tracking Software? Outbound call tracking software is used as a way to minimize many of the manual tasks that are generally associated with calling and keeping track of leads. When a call is made with outbound call tracking software, the contact information is stored and the call is automatically logged with both the date and time of the call. In addition, outbound call tracking software provides analytics and call transcriptions that prove to be extremely useful for salespeople to go back and reference at a later time after a call is completed. While it may be very difficult to keep notes while users are having an active conversation with their lead, call transcriptions automatically record and transcribe an entire conversation. This allows users to go over the entire conversation and identify key information. **Sales coaching —** A major benefit of using outbound call tracking software is the ability to record outbound calls. Recording outbound calls allows users to review and assess whether or not certain tactics are working or if they need to switch up their call strategy. Honing in on which call tactics are the most effective help sales teams have more call recipients being receptive and willing to listen to sales calls. **Lead tracking —** When users reach out to a lead with outbound call tracking software, the software automatically marks that the lead has been reached out to. This provides the user with a visual reminder of whether or not they reached out to a lead. Outbound call tracking software also marks the number of times a lead was contacted which indicates if a lead is particularly unresponsive and not worth a sales representative’s time. ### Who Uses Outbound Call Tracking Software? Outbound call tracking software is most often used by various job functions that need to manage leads and engage with customers on a daily basis. **Sales teams —** Perhaps the most common use case for outbound call tracking software are the enterprise sales teams. Enterprise sales teams are constantly tracking down leads, and searching for key points in a conversation that may help contribute to a final sale. As such, they are able to leverage the many benefits of the call transcription and lead tracking features in outbound call tracking software. **Call centers —** Employees in the field of telemarketing and other outbound call centers utilize many of the quick dialing systems that are found in an outbound call tracking software. Outbound call tracking software queues up a long list of leads that can continuously make calls immediately when one is finished. This way users do not have to waste time dialing and are enabled to spend more of their time speaking to clients, customers, and other prospects. ### Outbound Call Tracking Software Features Outbound call tracking software has a variety of features to record, transcribe, and analyze calls. These features allow users to focus on prospecting leads as well as take care of current customers. **Tracking numbers —** Some outbound call tracking software provides users with tracking numbers that can be used with area codes from anywhere in the world. For example, if a midwest sales representative is reaching out to a lead on the east coast, then the call will appear to the receiver denoting that the sales representative is local and with an east coast zip code. This provides a higher success rate with calls being received as people will feel more comfortable answering a phone call from someone in the same area code. **Outbound call reports —** Outbound call tracking software provides users with reports that allow them to track the overall rate of response from outbound calls. This feature can help users track their performance. **Peak hours —** Peak hours features of outbound call tracking software use analytics to determine what the peak hours are to place outbound calls. This feature drills analytics down to different time zones and will alert the user which peak hours are for each lead. Understanding what times are the most effective for outbound calling will result in higher answer rates. **Call recording —** Call recording features allow users to analyze past conversations with leads and prospects. This helps users identify any common pain points and improve overall call strategy. **Call notifications —** Call notification features provide users with various notifications regarding missed and upcoming calls. If a user missed a call and never reached back out to a lead, then the software will remind and notify the user. Similarly, if a user has an upcoming call scheduled, then the software will notify the user ahead of time to prepare for the call. **Call logging —** Call logging features automatically logs the date, time, duration, and outcome of a call. This helps users identify how long it has been since they have connected with the prospect, and whether or not the prospect answered or stayed on the phone for a long time. Automatic call logging means users do not have to remember to log the call as well which saves them from tedious manual work. Other Features of Outbound Call Tracking Software: [Automated Emails Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/automated-emails), [Click-to-Call Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/click-to-call), [Daily Summary Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/daily-summary), [Sorts Prospects Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/sorts-prospects) ### Potential Issues with Outbound Call Tracking Software **Excessive contact information —** Often, businesses already have a contact information software in place such as a customer relationship management (CRM) software. When businesses install a CRM alongside an outbound call tracking software, it may often lead to mismatched contact information where one software lists a different contact number than the other. This can lead to confusion and eventually require the user to hunt down the correct information, hence wasting time. **Lack of customer trust —** Outbound call tracking software has the capability of making calls with an area code that appears close to the customer who is receiving the call. When the customer discovers that the call is not actually being made from the same area, it may deter them from continuing a conversation. ### Software and Services Related to Outbound Call Tracking Software Outbound call tracking software can be integrated with a variety of software that helps users manage all information pertaining to leads. Having a central location to manage lead contact information, as well as relevant notes on the customer account provides a more efficient and effective strategy for managing customer information. **Customer relationship management (CRM) software —** One of the most tedious tasks for sales representatives is manually inputting calls into a [CRM software](https://www.g2.com/categories/crm). When users integrate a CRM with outbound call tracking software, the call tracking software automatically records the date, time, and place of the call so users are able to spend their time on other tasks. Additionally, CRM is usually a business’s central location for storing customer data. With customer data easily available, users can make more informed calls and quickly fetch contact information. **A/B testing software —** Another popular integration for outbound call tracking software is [A/B testing software](https://www.g2.com/categories/a-b-testing). A/B testing software allows teams to test and measure the success of various conversation types with callers. By testing a few conversation tactics and styles, callers can hone in on which sales tactics are working and which are not.