# Best Outbound Call Tracking Software for Medium-Sized Businesses - Page 4 ## How Many Outbound Call Tracking Software Products Does G2 Track? **Total Products under this Category:** 184 ### Category Stats (Aug 2026) - **Average Rating:** 4.51/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** MyOperator (+7.61%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Outbound Call Tracking Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 119,900+ Authentic Reviews - 184+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Outbound Call Tracking Software ![G2 Grid® for Outbound Call Tracking Software plotting products by satisfaction and market presence](https://www.g2.com/categories/outbound-call-tracking/grids.png?focus%5B%5D=6227&focus%5B%5D=506&focus%5B%5D=1188166&focus%5B%5D=125401&focus%5B%5D=4872&focus%5B%5D=87468&focus%5B%5D=1332029&focus%5B%5D=118754) Highlighted products: HubSpot Sales Hub, Agentforce Sales (formerly Salesforce Sales Cloud), Nooks, Orum, Aircall, CloudTalk, Dialaxy, and TeleCMI. Underlying data: [Grid® JSON](https://www.g2.com/categories/outbound-call-tracking/grids.json?focus%5B%5D=hubspot-sales-hub&focus%5B%5D=agentforce-sales-formerly-salesforce-sales-cloud&focus%5B%5D=nooks&focus%5B%5D=orum&focus%5B%5D=aircall&focus%5B%5D=cloudtalk&focus%5B%5D=dialaxy&focus%5B%5D=telecmi&segment=mid-market) **Sponsored** ### GTM Workspace - Powered by ZoomInfo Note: GTM Workspace is the upgraded version of ZoomInfo Sales and ZoomInfo Copilot. GTM Workspace is a unified sales execution platform that empowers account executives and account managers to run their entire book of business from a single workspace. By bringing together CRM data, ZoomInfo intelligence, engagement history, and buying signals into one consolidated view, GTM Workspace eliminates the constant context-switching that prevents sellers from doing their best work. At the core of GTM Workspace is an AI assistant that understands the full context of a rep's territory - their accounts, open opportunities, past conversations, and real-time signals - enabling natural language commands that drive real action. Sellers can instantly prepare for meetings, monitor account health, prioritize pipeline, and identify the best prospects to pursue, all without leaving a single interface. GTM Workspace integrates directly with Salesforce, maintaining bidirectional, real-time sync so CRM data stays current automatically. Flexible, spreadsheet-style Views allow reps to slice and analyze their accounts, contacts, leads, and opportunities exactly the way they work - with ZoomInfo firmographic, technographic, and intent data enriched directly alongside CRM fields. Purpose-built for the way modern sales teams operate, GTM Workspace requires no training, no agent building, and no engineering projects. It works immediately out of the box, delivering day-one value on top of the data foundation teams already rely on. The result: sellers spend less time stitching together information across disconnected tools and more time doing what they do best - building relationships and closing deals. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=628&secure%5Bchosen_at%5D=2026-08-03T00%3A22%3A47Z&secure%5Bdisplayable_resource_id%5D=628&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=628&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=577&secure%5Bresource_id%5D=628&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Foutbound-call-tracking%2Fmid-market%3Fpage%3D4&secure%5Btoken%5D=54f09fda4bb63133b32582838fb350751cbde00379a34194236c32b07dd48c18&secure%5Burl%5D=https%3A%2F%2Fwww.zoominfo.com%2Foffers%2Foutbound-call-tracking%3Fcamp_id%3D7017y000023UKOSAA4%26utm_source%3DG2%26utm_medium%3DG2clicks%26utm_campaign%3DWorkspace_OutboundCallTracking_NB-All_G2_NA_US%26utm_content%3DFT%26offer%3Dfree_trial&secure%5Burl_type%5D=custom_url) ### [Dialpad Support](https://www.g2.com/products/dialpad-support/reviews) Dialpad Support is an AI-native contact center solution that brings real-time AI insights, automation, and coaching into a single system so agents and supervisors have the context they need, when they need it. Dialpad Support modernizes inbound contact centers with real-time transcription, AI summaries, and action items that keep agents focused on the conversation instead of note-taking. Supervisors can coach and monitor teams with live sentiment tracking and automated quality management. Dialpad also offers an outbound solution that guides sales reps with real-time AI coaching, automation, and insights, so both inbound and outbound can run on the same platform. On the Dialpad platform, AI Agents are available for both voice and digital interactions, working alongside your team to handle routine inquiries and free up agents for more complex conversations. With Dialpad, you can: - Provide real-time agent assists - Coach and monitor teams with live sentiment and automated quality management - Use AI Agents across voice and digital channels to support customers around the clock - Turn conversations into intelligence that helps your team know your customer and make informed decisions **Average Rating:** 4.4/5.0 **Total Reviews:** 681 #### How Do G2 Users Rate Dialpad Support? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) - **Personalization:** 8.6/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.4/10 (Category avg: 8.8/10) - **Information Locater:** 8.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind Dialpad Support? - **Seller:** [Dialpad](https://www.g2.com/sellers/dialpad) - **Company Website:** Dialpad.com - **Year Founded:** 2011 - **HQ Location:** San Ramon, California - **Twitter:** @DialpadHQ 60 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b95ce4b1a611b8e2cb68586d5533162aa3ebba2fdf36c04185ac44e2a69906c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3967399%2F&secure%5Burl_type%5D=linkedin_company_website) 1,491 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Manager, Customer Service Rep - **Top Industries:** Financial Services, Consumer Services - **Company Size:** 44% Medium, 31% Small #### What Do G2 Reviewers Say About Dialpad Support? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **online help section incredibly helpful** , enabling quick answers and enhancing the support experience. - Users appreciate the **ease of use** of Dialpad Support, finding navigation and support requests simple and efficient. - Users enjoy the **responsive customer support** of Dialpad, appreciating quick resolutions and effective communication for their issues. - Users value the **transcription and CRM integration** features of Dialpad Support, enhancing efficiency in client communications. - Users appreciate the **quick response times** of Dialpad Support, effectively addressing issues with prompt assistance. ##### Cons - Users find the **poor customer support** of Dialpad Support time-consuming and often unhelpful in resolving issues. - Users experience **call connection delays** and find reporting and app functionality lacking, impacting their overall experience. - Users are frustrated with the **delayed support** , making urgent assistance difficult to obtain when needed most. - Users experience **dialer issues** including delays, call queue inaccuracies, and challenges with reporting and app utilization. - Users experience frustratingly **long wait times** for responses, especially during peak hours, hindering quick resolutions. #### What Are Recent G2 Reviews of Dialpad Support? **["Easy Setup, Fair Pricing, and Solid Integrations with Halo PSA and Slack"](https://www.g2.com/survey_responses/dialpad-support-review-12836209)** **Rating:** 5.0/5.0 stars _— Christopher R._ [Read full review](https://www.g2.com/survey_responses/dialpad-support-review-12836209) **["Dialpad Updated Review"](https://www.g2.com/survey_responses/dialpad-support-review-10344582)** **Rating:** 5.0/5.0 stars _— Mohammed P._ [Read full review](https://www.g2.com/survey_responses/dialpad-support-review-10344582) #### What Are G2 Users Discussing About Dialpad Support? - [What is Dialpad Sell used for?](https://www.g2.com/discussions/what-is-dialpad-sell-used-for) - [What is Dialpad Contact Center used for?](https://www.g2.com/discussions/what-is-dialpad-contact-center-used-for) - 1 comment ### [Aloware](https://www.g2.com/products/aloware/reviews) Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency. **Average Rating:** 4.1/5.0 **Total Reviews:** 817 #### How Do G2 Users Rate Aloware? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) - **Personalization:** 8.2/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.2/10 (Category avg: 8.8/10) - **Information Locater:** 8.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Aloware? - **Seller:** [Aloware](https://www.g2.com/sellers/aloware) - **Company Website:** aloware.com - **Year Founded:** 2017 - **HQ Location:** Los Angeles, California - **Twitter:** @alowaretalk 392 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6d8fa9b835f15f4a619026ba2109827700846142dbcd52893fa4be863dc71f14&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18504566%2F&secure%5Burl_type%5D=linkedin_company_website) 86 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Executive, National Account Executive - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 51% Small, 48% Medium #### What Do G2 Reviewers Say About Aloware? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Aloware, benefiting from its user-friendly interface and seamless CRM integration. - Users value the **helpful customer support** of Aloware, ensuring swift assistance and a frustration-free experience. - Users appreciate the **user-friendly interface** of Aloware, making it easy to navigate and integrate with CRM platforms. - Users value the **time-saving capabilities** of Aloware, enjoying effortless SMS outreach and efficient lead management. - Users love the **seamless integrations** with tools like HubSpot, enhancing communication and overall efficiency. ##### Cons - Users face **call issues** with Aloware, experiencing interference, lags, and app freezes during outbound calls. - Users report **slow performance** with Aloware, facing delays and glitches that hinder effective communication. - Users experience **slow loading times** with Aloware, affecting the responsiveness and efficiency of the app. - Users experience **software glitches** that hinder performance, causing frustration with response times and message delivery. - Users are frustrated by **software bugs** causing glitches and slow responses, impacting overall functionality and experience. #### What Are Recent G2 Reviews of Aloware? **["Great VM and SMS Templates with Smooth HubSpot Integration"](https://www.g2.com/survey_responses/aloware-review-12862372)** **Rating:** 4.0/5.0 stars _— Randy S._ [Read full review](https://www.g2.com/survey_responses/aloware-review-12862372) **["Review"](https://www.g2.com/survey_responses/aloware-review-12880526)** **Rating:** 4.5/5.0 stars _— Verified User in Financial Services_ [Read full review](https://www.g2.com/survey_responses/aloware-review-12880526) #### What Are G2 Users Discussing About Aloware? - [What is Aloware used for?](https://www.g2.com/discussions/what-is-aloware-used-for) ### [Tenfold](https://www.g2.com/products/tenfold/reviews) Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity. Tenfold works with dozens of cloud and on-premise telephony providers (Avaya, Genesys, Cisco, RingCentral, Nice InContact, etc) and most market-leading CRMs (Salesforce, MS Dynamics, ServiceNow, Zendesk, Netsuite, Sugar, Bullhorn, and Tier 1). Since we use your existing phone system, there are no extra or variable charges. The breadth of integrations gives you the freedom to change your underlying stack over time without having to compromise the agent experience or the quality of data you capture. **Average Rating:** 4.5/5.0 **Total Reviews:** 167 #### How Do G2 Users Rate Tenfold? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10) - **Personalization:** 8.8/10 (Category avg: 8.8/10) - **Record Prospect Data:** 9.1/10 (Category avg: 8.8/10) - **Information Locater:** 8.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Tenfold? - **Seller:** [LivePerson](https://www.g2.com/sellers/liveperson) - **Year Founded:** 1995 - **HQ Location:** New York, NY - **Twitter:** @LivePerson 10,758 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=719dbd6b86949a9c60efda4c788bb4dfd01bd48c7b9aeda3e7cdf4c8f950b44f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F164748%2F&secure%5Burl_type%5D=linkedin_company_website) 1,190 employees on LinkedIn® - **Ownership:** NASDAQ: LPSN #### Who Uses This Product? - **Who Uses This:** Business Account Manager, Account Executive - **Top Industries:** Internet, Marketing and Advertising - **Company Size:** 42% Medium, 30% Large #### What Do G2 Reviewers Say About Tenfold? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **accuracy of information** Tenfold provides, enabling efficient tracking of calls logged in SalesForce. - Users value the **call logging feature** in Tenfold, which integrates seamlessly with Salesforce for easy tracking. - Users value the **CRM integration** of Tenfold, enhancing call logging and visibility within SalesForce. - Users appreciate the **integrations with SalesForce** , enabling seamless call logging and tracking of communication history. - Users appreciate the **Salesforce integration** of Tenfold, enabling seamless call logging and tracking of contacts. ##### Cons - Users express frustration with **limited features** , citing loading issues and a cumbersome window size that hinders usability. - Users find Tenfold **not intuitive** , often struggling with loading issues and small window sizes that hinder usability. - Users experience frequent **screen issues** , including loading problems and frustration with window size and scrolling. - Users often face **slow loading** times with Tenfold, causing frustration and complicating their workflow. - Users often face **slow performance** , requiring frustrating workarounds to load and navigate the Tenfold interface effectively. #### What Are Recent G2 Reviews of Tenfold? **["Tenfold is an easy click to dial!!"](https://www.g2.com/survey_responses/tenfold-review-7381539)** **Rating:** 5.0/5.0 stars _— Verified User in Wholesale_ [Read full review](https://www.g2.com/survey_responses/tenfold-review-7381539) **["Good IAM tool with a small learning curve, but strong added value in everyday life"](https://www.g2.com/survey_responses/tenfold-review-11877165)** **Rating:** 4.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/tenfold-review-11877165) #### What Are G2 Users Discussing About Tenfold? - [What does Tenfold do?](https://www.g2.com/discussions/what-does-tenfold-do) - [What is a tenfold increase?](https://www.g2.com/discussions/what-is-a-tenfold-increase) - [What is tenfold software?](https://www.g2.com/discussions/what-is-tenfold-software) - 1 comment ### [Acqueon](https://www.g2.com/products/acqueon/reviews) Acqueon leads the way as the premier Generative AI-powered Revenue Execution Platform, specializing in outbound communications tailored to empower B2C enterprises in achieving their revenue generation goals and revenue recovery objectives. Covering a range of essential use cases including Collections, Internet Sales, Telephone Sales, Proactive Service, Reminders, Outage Notifications, and Appointment Management, Acqueon enables customers to elevate sales performance and enhance customer satisfaction. We achieve this through the automation of communication workflows, optimizing human resources, utilizing predictive analytics and AI for strategic customer engagement, ensuring compliance with privacy and communication regulations, and seamlessly integrating with existing communications infrastructure and record systems. With more than 110,000 agents and 200 global customers placing their trust in Acqueon, businesses experience increased revenue outcomes while fostering lasting, loyal customer relationships. **Average Rating:** 4.2/5.0 **Total Reviews:** 70 #### How Do G2 Users Rate Acqueon? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10) - **Personalization:** 8.0/10 (Category avg: 8.8/10) - **Record Prospect Data:** 7.8/10 (Category avg: 8.8/10) - **Information Locater:** 8.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Acqueon? - **Seller:** [Acqueon Technologies Inc.](https://www.g2.com/sellers/acqueon-technologies-inc) - **Year Founded:** 2019 - **HQ Location:** Dallas, Texas - **Twitter:** @Acqueon 489 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3db933560007aba27c906046d883688e6cdfa7645509cb48edf37c9e6d94c7b7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Facqueon%2F&secure%5Burl_type%5D=linkedin_company_website) 228 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Financial Services, Insurance - **Company Size:** 59% Large, 30% Medium #### What Do G2 Reviewers Say About Acqueon? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **supportive team** at Acqueon, ensuring customer satisfaction and seamless integration with existing systems. - Users praise the **outstanding customer support** from Acqueon, ensuring satisfaction and seamless integration with existing systems. - Users value the **ease of use** of Acqueon, appreciating its intuitive layout and seamless integration capabilities. - Users praise Acqueon for its **seamless integrations** with existing systems, enhancing efficiency in customer outreach and compliance. - Users commend Acqueon for its **excellent customer satisfaction** , highlighting the team's support and seamless integration experience. ##### Cons - Users face **limited customization options** with Acqueon, impacting functionality and adaptability for their specific needs. - Users face **technical issues** with Acqueon, leading to delays, bugs, and communication problems during implementation and upgrades. - Users find the **pricing for Acqueon** higher than expected, especially for smaller operations and budgets. - Users face significant **integration issues** due to lack of support and unclear differentiation between Acqueon and Cisco dependencies. - Users find a **steep learning curve** with Acqueon's advanced features, requiring extra time for effective implementation. #### What Are Recent G2 Reviews of Acqueon? **["Good partner to work with."](https://www.g2.com/survey_responses/acqueon-review-11408403)** **Rating:** 4.0/5.0 stars _— Farid K._ [Read full review](https://www.g2.com/survey_responses/acqueon-review-11408403) **["Tawuniya LCM Implementation"](https://www.g2.com/survey_responses/acqueon-review-11387133)** **Rating:** 5.0/5.0 stars _— Dina E._ [Read full review](https://www.g2.com/survey_responses/acqueon-review-11387133) #### What Are G2 Users Discussing About Acqueon? - [What is Acqueon used for?](https://www.g2.com/discussions/what-is-acqueon-used-for) ### [PersistIQ](https://www.g2.com/products/persistiq/reviews) PersistIQ is a sales engagement platform that automates prospecting, email outreach, calls, tasks, and social selling. Thousands of sales teams use PersistIQ to find prospect’s emails, send personalized outreach emails, automate follow-ups, and book more meetings. PersistIQ’s sales outreach platform includes: \* Multi-channel Outreach Sequences: Email, call, Linkedin outreach, and tasks \* Prospecting: Find verified emails to build your prospect lists \* Call Dialer: Call prospects inside PersistIQ, use local phone numbers, and save call recordings \* Automation Triggers: Trigger outreach campaigns based on email opens, replies, and CRM data \* Gmail Extension: Email templates, notifications, campaigns, and prospect profiles inside Gmail \* Analytics: A/B Testing, reply sentiment analysis, and reporting \* Team Collaboration: Shared templates, team reporting, and user management \* Integrations: Copper, Hubspot, Pipedrive, Salesforce, and Zapier Use cases: \* Outbound Sales: Find prospect’s emails and automate personalized outbound campaigns at scale \* Inbound Sales: Automate follow-ups with inbound leads to close more deals \* Recruiting: Reach out to prospective job candidates **Average Rating:** 4.5/5.0 **Total Reviews:** 316 #### How Do G2 Users Rate PersistIQ? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10) - **Personalization:** 8.2/10 (Category avg: 8.8/10) - **Record Prospect Data:** 7.6/10 (Category avg: 8.8/10) - **Information Locater:** 8.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind PersistIQ? - **Seller:** [PersistIQ](https://www.g2.com/sellers/persistiq) - **HQ Location:** San Francisco, CA - **Twitter:** @persistiq 2,241 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=df84c67263761ecfd642aa3039951c06848d58bf27d3337aed162ab4cca3eef7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3824320%2F&secure%5Burl_type%5D=linkedin_company_website) 19 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Account Executive - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 78% Small, 20% Medium #### What Do G2 Reviewers Say About PersistIQ? _AI-generated summary from verified user reviews_ ##### Pros - Users praise PersistIQ for its **effective automation** of outreach, simplifying sales processes and enhancing client engagement. - Users praise the **incredible customer support** of PersistIQ, which makes setup and assistance effortless for teams. - Users find the **easy setup** of PersistIQ convenient, as it simplifies the initial process and ensures effective outreach. - Users find PersistIQ to be a **time-saving tool** , simplifying outreach and automating the sales process effectively. - Users appreciate the **easy setup and managed campaign process** with PersistIQ, resulting in effective outreach every month. ##### Cons - Users are frustrated with **email spamming** practices, receiving unsolicited emails that harm their brand reputation and yield no results. - Users report frequent **inaccuracy issues** with PersistIQ, leading to failed outreach campaigns and wasted resources. - Users report experiencing **poor customer support** from PersistIQ, leading to unmet expectations and disappointing results. - Users report significant **disappointment in campaign management** , citing wasted resources and zero positive leads despite extensive outreach efforts. - Users find PersistIQ's **email functionality ineffective** , leading to disappointing results and no positive responses from outreach efforts. #### What Are Recent G2 Reviews of PersistIQ? **["Persist IQ, A game changer for effective lead generation"](https://www.g2.com/survey_responses/persistiq-review-10746932)** **Rating:** 5.0/5.0 stars _— Derek P._ [Read full review](https://www.g2.com/survey_responses/persistiq-review-10746932) **["Excellent meeting booking via email marketing to support a small team"](https://www.g2.com/survey_responses/persistiq-review-10888107)** **Rating:** 4.0/5.0 stars _— Verified User in Logistics and Supply Chain_ [Read full review](https://www.g2.com/survey_responses/persistiq-review-10888107) #### What Are G2 Users Discussing About PersistIQ? - [What is PersistIQ used for?](https://www.g2.com/discussions/what-is-persistiq-used-for) - 1 comment ### [Reply](https://www.g2.com/fr/products/reply/reviews) Reply.io aide les équipes de vente à organiser plus de réunions et à conclure des affaires plus rapidement grâce à une prospection multicanal alimentée par l'IA. C'est votre plateforme d'engagement commercial tout-en-un qui automatise la prospection, trouve des prospects et les transforme en réunions programmées. Reply est conçu pour les équipes de vente, les fondateurs et les agences qui souhaitent développer leur pipeline sans le travail manuel. Branchez simplement votre stratégie → Reply s'occupe du reste. Caractéristiques principales : - Agent SDR IA qui apprend votre produit, trouve des prospects idéaux, personnalise les messages, engage à travers les canaux et organise des réunions (dans plusieurs langues !). - Plus de 1 milliard de contacts B2B vérifiés intégrés directement dans la plateforme, donc pas besoin d'outils supplémentaires. - Séquences multicanal avec e-mail, LinkedIn, SMS, WhatsApp, appels, et plus encore. Tout est automatisé, tout en un seul endroit. - Suite de délivrabilité des e-mails comprenant des vérifications SPF/DKIM/DMARC, un échauffement de boîte de réception via Mailtoaster.ai, des domaines de suivi personnalisés, et plus encore. - Enrichissement des prospects pour combler les lacunes et améliorer le ciblage. - Extension Chrome Findy pour récupérer rapidement des contacts depuis LinkedIn et le web. - Option en marque blanche pour les agences afin de marquer et revendre entièrement Reply. Qu'est-ce qui le rend différent ? - SDR IA qui va au-delà de l'automatisation : il apprend, s'adapte et gère tout le cycle de prospection pour vous. - Données et enrichissement intégrés – plus besoin de payer pour des outils tiers. - Entièrement personnalisable pour les agences avec marque blanche, tableaux de bord et configuration en masse des clients. Idéal pour : - Les fondateurs et les équipes de vente cherchant à développer la prospection sans embaucher plus de représentants. - Les agences gérant la prospection et la génération de leads pour plusieurs clients. - Les équipes RevOps qui veulent une plateforme unique pour l'ensemble du flux de travail de prospection. - Quiconque souhaite que l'IA gère la prospection, la prospection et la réservation de réunions de bout en bout. Fiable par plus de 3 000 entreprises et nommé parmi les 50 meilleurs produits de vente sur G2 pour 2025. Apprécié pour son automatisation puissante, son support de premier ordre et ses résultats réels ! **Average Rating:** 4.6/5.0 **Total Reviews:** 1,507 #### How Do G2 Users Rate Reply? - **the product a-t-il été un bon partenaire commercial?:** 9.2/10 (Category avg: 9.2/10) - **Personnalisation:** 8.9/10 (Category avg: 8.8/10) - **Enregistrer les données des prospects:** 8.4/10 (Category avg: 8.8/10) - **Localisateur d’informations:** 8.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind Reply? - **Vendeur:** [Reply.io](https://www.g2.com/fr/sellers/reply-io) - **Année de fondation:** 2016 - **Emplacement du siège social:** San Jose, US - **Twitter:** @ReplyAppTeam 1,769 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ed4537ad52a530dd90b935164a0b1d87349b4f91711c5087d8a5540f7bc4e4f9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freplynow%2Fabout%2F&secure%5Burl_type%5D=linkedin_company_website) 88 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** PDG, Fondateur - **Top Industries:** Logiciels informatiques, Marketing et publicité - **Company Size:** 80% Small, 17% Medium #### What Do G2 Reviewers Say About Reply? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs louent la **facilité d'utilisation** de Reply, appréciant son design intuitif et son intégration transparente avec d'autres outils. - Les utilisateurs adorent les **capacités d'automatisation transparentes** de Reply, rationalisant les flux de travail et améliorant l'efficacité de la prospection commerciale. - Les utilisateurs apprécient les **fonctionnalités qui font gagner du temps** de Reply, simplifiant la configuration des campagnes et permettant de se concentrer sur les prospects engagés. - Les utilisateurs apprécient la **gestion intuitive des campagnes de sensibilisation en plusieurs étapes** de Reply, ce qui améliore l'efficacité et la personnalisation des campagnes par e-mail. - Les utilisateurs apprécient l' **automatisation utile et l'interface intuitive** de Reply, ce qui améliore leur prospection commerciale et leur productivité. ##### Cons - Les utilisateurs trouvent la **, surtout lorsqu'ils configurent des séquences d'automatisation complexes et une logique de branchement.** - Les utilisateurs trouvent que la **difficulté d'apprentissage** de la plateforme est un défi, nécessitant souvent des tutoriels pour naviguer efficacement et gérer l'automatisation. - Les utilisateurs expriment leur frustration face à la **personnalisation limitée** , ce qui entrave leur capacité à utiliser efficacement les fonctionnalités de la plateforme. - Les utilisateurs signalent des **problèmes de séquence** importants, y compris des dysfonctionnements et des difficultés à gérer efficacement plusieurs séquences. - Les utilisateurs notent que les **fonctionnalités manquantes** comme les macros et l'amélioration des analyses entravent l'efficacité et l'intégration CRM. #### What Are Recent G2 Reviews of Reply? **["Séquences d'e-mails intuitives et boîtes aux lettres d'équipe, mais la suppression basée sur la réponse peut manquer"](https://www.g2.com/fr/survey_responses/reply-review-12455326)** **Rating:** 4.0/5.0 stars _— Stephanie G._ [Read full review](https://www.g2.com/fr/survey_responses/reply-review-12455326) **["Sortie multicanal à grande échelle"](https://www.g2.com/fr/survey_responses/reply-review-12798052)** **Rating:** 5.0/5.0 stars _— Utilisateur vérifié à Capital-risque et capital-investissement privé_ [Read full review](https://www.g2.com/fr/survey_responses/reply-review-12798052) #### What Are G2 Users Discussing About Reply? - [À quoi sert Reply ?](https://www.g2.com/fr/discussions/what-is-reply-used-for) - 1 comment ### [lemlist](https://www.g2.com/products/lemlist/reviews) lemlist is the AI outbound platform that lets sales teams reach prospects on email, LinkedIn, calls, WhatsApp, and SMS from one place, so more of their outreach turns into booked meetings and closed deals. With lemlist, you can: - Find leads that match your ICP in a 650M+ database and enrich them with verified emails and phone numbers, no extra tools needed - Spot when prospects are ready to buy with intent signal agents that track buying signals and add leads to campaigns at the right moment - Turn scattered lead data into usable context with data enrichment agents that pull insights from LinkedIn, websites, and your CRM - Build full campaigns by chatting with lemAgent, the built-in AI agent that creates your lead list, sequence, and messages - Run automated multichannel sequences and manage every reply from one unified inbox - Keep emails out of spam with built-in deliverability tools, including lemwarm - Work from your CRM with Salesforce, HubSpot, and Pipedrive integrations, or run lemlist straight from Claude via MCP Most tools cover one part of outbound. lemlist covers the whole workflow, from finding a prospect to booking the meeting, and keeps a human in control at every step. SDRs, sales leaders, ops teams, and founders use lemlist to cut manual work and spend more of their time selling. Learn more and start your free 14-day trial at www.lemlist.com **Average Rating:** 4.6/5.0 **Total Reviews:** 1,846 #### How Do G2 Users Rate lemlist? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10) - **Personalization:** 8.5/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.3/10 (Category avg: 8.8/10) - **Information Locater:** 8.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind lemlist? - **Seller:** [lemlist](https://www.g2.com/sellers/lemlist) - **Company Website:** lemlist.com - **Year Founded:** 2018 - **HQ Location:** Paris, Île-de-France, France - **Twitter:** @lemlist 2,556 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=58e64645728fb2e8fad9ba5a58c3420688932b86372225ce6718ce80678a6061&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18342604%2F&secure%5Burl_type%5D=linkedin_company_website) 254 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 48% Small, 8% Medium #### What Do G2 Reviewers Say About lemlist? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of lemlist, thanks to its intuitive interface and supportive customer service. - Users appreciate the **user-friendly integration** of lemlist, enhancing efficiency in campaign management and workflow. - Users find Lemlist to be **incredibly helpful** for personalizing outreach at scale while maintaining a human touch. - Users value the **automation features** of lemlist, enhancing engagement while saving time and streamlining workflows. - Users love the **LinkedIn integration** of Lemlist, enhancing outreach with personalized automation for authentic engagement. ##### Cons - Users find the **missing features** in lemlist limiting, hindering adjustments and usability during campaigns. - Users find lemlist **too expensive** , especially with additional credit costs that can escalate during campaigns. - Users find the **learning curve for setup and integrations challenging** , especially when managing multiple inboxes and advanced features. - Users find the **interface complex** for managing multiple campaigns, especially when scaling and adjusting post-launch. - Users find the **email management process costly and cumbersome** , citing a steep learning curve and bugs in functionality. #### What Are Recent G2 Reviews of lemlist? **["Loyal User, Will Continue to be loyal!"](https://www.g2.com/survey_responses/lemlist-review-11730822)** **Rating:** 5.0/5.0 stars _— Omar S._ [Read full review](https://www.g2.com/survey_responses/lemlist-review-11730822) **["Ease of use, fun and effiency... I love it"](https://www.g2.com/survey_responses/lemlist-review-11977691)** **Rating:** 5.0/5.0 stars _— Julien S._ [Read full review](https://www.g2.com/survey_responses/lemlist-review-11977691) #### What Are G2 Users Discussing About lemlist? - [What is lemlist used for?](https://www.g2.com/discussions/what-is-lemlist-used-for) - 2 comments ### [Call Box](https://www.g2.com/products/call-box/reviews) Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what generates their best phone leads and how their people are handling those leads to achieve optimal call outcomes. Call Box leverages a unique combination of human reviewers and artificial intelligence to provide insight into every call to uncover gaps in phone processes and offer proactive solutions. Call Box is based in Dallas, TX and was founded in 1988. This technology has been customized into different products for the Automotive, Healthcare, Agency & Publisher, Home Services, and Multifamily Housing industries. **Average Rating:** 4.2/5.0 **Total Reviews:** 78 #### How Do G2 Users Rate Call Box? - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.2/10) - **Record Prospect Data:** 6.7/10 (Category avg: 8.8/10) - **Information Locater:** 6.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind Call Box? - **Seller:** [Call Box](https://www.g2.com/sellers/call-box) - **Year Founded:** 1988 - **HQ Location:** Dallas, Texas - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=33531eeefd1f8f7dac8db3699b17a347cf32b81c14a4adc0efc0e2349a8d3575&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10261360%2F&secure%5Burl_type%5D=linkedin_company_website) 756 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Automotive - **Company Size:** 59% Small, 28% Medium #### What Are Recent G2 Reviews of Call Box? **["Quality appointments"](https://www.g2.com/survey_responses/call-box-review-6711444)** **Rating:** 5.0/5.0 stars _— William P._ [Read full review](https://www.g2.com/survey_responses/call-box-review-6711444) **["Outsourced Multi Channnel Lead Generation"](https://www.g2.com/survey_responses/call-box-review-6535693)** **Rating:** 5.0/5.0 stars _— Verified User in Insurance_ [Read full review](https://www.g2.com/survey_responses/call-box-review-6535693) #### What Are G2 Users Discussing About Call Box? - [What is Call Box used for?](https://www.g2.com/discussions/what-is-call-box-used-for) ### [CONQUER](https://www.g2.com/products/conquer/reviews) Conquer.io is a leading sales engagement platform designed to empower revenue teams to achieve their goals with greater efficiency and effectiveness. Our mission is to transform the way teams engage with prospects and customers, unlocking new opportunities for growth and success. By unifying communication channels, automating repetitive tasks, and providing actionable insights, Conquer.io helps organizations close deals faster and foster meaningful customer relationships. Our platform offers a comprehensive suite of tools, including auto-dialing, SMS capabilities, AI-powered cadencing, conversational intelligence, call sentiment analysis, and more, all seamlessly integrated into your CRM. With a proven track record of enhancing sales productivity, reducing time-to-close, and increasing pipeline coverage, Conquer.io is trusted by some of the most innovative and successful teams across a variety of industries. By partnering with Conquer.io, organizations gain access to a scalable, customizable solution that adapts to their unique needs, ensuring sustained competitive advantage in an ever-evolving marketplace. SOLUTIONS: Conquer.io has multiple offerings depending upon customer need. These include our Conquer Voice or Conquer Cadence modules, as well as our full Conquer Platform for organizations looking to accelerate their sales to the next level. 1. Conquer Voice: Boost productivity, engage more leads, and close deals faster with Conquer’s advanced voice dialer. Native to Salesforce, Conquer Voice revolutionizes your sales process without having to leave Salesforce, empowering reps to reach their full potential across voice, SMS, and social channels. Additionally, Conquer Voice has been ranked as the leader in dialer quality compared to other popular dialers on the market. 2. Conquer Cadence: Reach buyers on their terms with the only sales engagement platform native to Salesforce. Conquer’s optimized sales cadence empowers your team to build meaningful connections, shorten sales cycles, and close more deals—all with seamless automation that enhances every engagement. 3. Conquer Platform: Includes access to both Conquer Voice and Conquer Cadence, as well as a suite of next-level sales acceleration capabilities: • Omnichannel communication: Boost rep productivity with enterprise-grade multichannel sales management that connects voice, SMS, and social channels—all within your CRM. • AI-driven Insights: Turn data into revenue with AI sales coaching that refines your sales strategy, predicts outcomes, and drives decisions that boost your bottom line. Conquer’s AI insights give your team real-time guidance, identifying high-impact actions. Say goodbye to guesswork and watch your revenue grow like never before. • Dynamic Battlecards: CRM-integrated insights provide real-time objection-handling tips and strategy recommendations based on competitive intel—helping reps confidently navigate negotiations and close deals faster. • Sales Optimization Analytics: Gain a competitive edge with Conquer’s sales optimization analytics. Our platform not only streamlines processes but also provides powerful analytics that unveil trends and performance metrics. By harnessing this data, your team can make informed decisions, optimize strategies, and drive consistent growth. Don’t just manage your pipeline—master it. • Customization and Scalability: Our platform is highly customizable to fit the specific needs of each customer, whether a small team or a global organization. **Average Rating:** 4.3/5.0 **Total Reviews:** 119 #### How Do G2 Users Rate CONQUER? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.2/10) - **Personalization:** 8.8/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.7/10 (Category avg: 8.8/10) - **Information Locater:** 8.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind CONQUER? - **Seller:** [CONQUER](https://www.g2.com/sellers/conquer) - **Year Founded:** 2007 - **HQ Location:** Reno, NV - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa46dabbaeb9b71b81a009b603f86da442bfa081aeb973bdd1b726707bc9607b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F727098%2F&secure%5Burl_type%5D=linkedin_company_website) 82 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** District Manager - **Top Industries:** Sports, Human Resources - **Company Size:** 36% Large, 35% Medium #### What Do G2 Reviewers Say About CONQUER? _AI-generated summary from verified user reviews_ ##### Pros - Users find CONQUER's **ease of use** exceptional, enabling quick calls and effortless recording of dispositions. - Users appreciate the **seamless automation** features of CONQUER, making it easy to train and utilize effectively. - Users value the **efficient call recording** feature, enhancing their workflow and simplifying employee training. - Users value the **customizability** of CONQUER, allowing tailored experiences that enhance representative autonomy and effectiveness. - Users value the **customization options** of CONQUER, enhancing autonomy and aligning with specific needs effectively. ##### Cons - Users report significant **call issues** , including audio delays and unreliable call recordings, posing major compliance risks. - Users face **call management issues** , including tricky voicemail, missing recordings, and lack of user-friendliness, impacting compliance. - Users find the **difficult implementation** process lengthy, though support remains helpful throughout the experience. - Users find the **implementation challenges** of CONQUER frustrating, despite helpful support during the lengthy setup process. - Users report **missing features** in Conquer, including unreliable call recording and syncing issues with reports. #### What Are Recent G2 Reviews of CONQUER? **["Very customizable Salesforce platform with a great vendor relatioship"](https://www.g2.com/survey_responses/conquer-review-9728321)** **Rating:** 5.0/5.0 stars _— Nurcan S._ [Read full review](https://www.g2.com/survey_responses/conquer-review-9728321) **["Conquer has made our team more efficient!"](https://www.g2.com/survey_responses/conquer-review-10554746)** **Rating:** 4.5/5.0 stars _— Justice H._ [Read full review](https://www.g2.com/survey_responses/conquer-review-10554746) ### [Salesfinity](https://www.g2.com/products/salesfinity/reviews) Salesfinity – The AI Dialer Built for Modern SDR & AE Teams Salesfinity is the AI-powered dialer built for high-performing outbound teams who want more conversations, more meetings, and less grind. Traditional dialers are slow, disconnected, and waste 80% of reps’ time on voicemails, spam numbers, and manual follow-ups. Salesfinity changes that. Our AI Parallel Dialer connects SDRs with 5.2× more prospects by calling multiple validated numbers at once—only transferring live human answers to reps. But speed is just the start. Salesfinity also enriches your contact lists in real time using 6+ data providers to replace bad numbers and recover lost leads. Once a rep speaks with a “good fit, not now” contact, Nurture AI automatically schedules the perfect follow-up, tracks buying signals, and re-engages when timing is right. Remote team? No problem. The Salesfloor feature brings everyone together with live leaderboards, whisper coaching, and call competitions that make dialing exciting again. Meanwhile, AI Call Scoring and 360° Rep Profiles show managers exactly who’s improving and where to coach—no more guessing. Salesfinity integrates natively with HubSpot, Salesforce, Outreach, Salesloft, Amplemarket, and Apollo, auto-logging every call and outcome so your CRM stays clean without manual work. Join fast-growing companies like Coderabbit.ai, Insight Assurance, Qodo AI, and Oligo Security, who doubled their connect rates and slashed calling time by 75%. If your SDRs still spend hours clicking “next call,” it’s time to upgrade. Book a 30-minute demo and see how Salesfinity helps your team 3–5× their live connects—without adding headcount. **Average Rating:** 4.8/5.0 **Total Reviews:** 117 #### How Do G2 Users Rate Salesfinity? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10) - **Personalization:** 9.0/10 (Category avg: 8.8/10) - **Record Prospect Data:** 8.8/10 (Category avg: 8.8/10) - **Information Locater:** 9.1/10 (Category avg: 8.7/10) #### Who Is the Company Behind Salesfinity? - **Seller:** [Salesfinity](https://www.g2.com/sellers/salesfinity) - **Year Founded:** 2022 - **HQ Location:** San Francisco, California - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82fc6bfcb1541674963b4bccb6406d22f294942489872a4dde2efc4955fe0e06&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalesfinity-co&secure%5Burl_type%5D=linkedin_company_website) 23 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** BDR, SDR - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Small, 32% Medium #### What Do G2 Reviewers Say About Salesfinity? _AI-generated summary from verified user reviews_ ##### Pros - Users find Salesfinity to be very **easy to use** , appreciating its clean layout and strong customer support. - Users value the **time-saving features** of Salesfinity, significantly enhancing call volume while reducing dialing time. - Users enjoy the **easy setup** of Salesfinity, allowing quick integration and immediate booking of meetings. - Users find Salesfinity's **efficient multi-call feature** and organized interface highly beneficial for managing their calls effectively. - Users love the **parallel dialer** of Salesfinity for its speed and convenience in making multiple calls simultaneously. ##### Cons - Users experience **call issues** with delays and limitations in dialing features, affecting overall efficiency and satisfaction. - Users note **missing features** in Salesfinity, including account mapping and improved call switching in the dialer. - Users report **audio issues** with Salesfinity, affecting quality and causing repetitive sounds during extensive calling sessions. - Users report **connection issues** with Salesfinity, citing delays and voice quality problems during calls. - Users experience a **short learning curve** with Salesfinity's advanced features, but adaptability leads to a smooth workflow. #### What Are Recent G2 Reviews of Salesfinity? **["Salesfinity: Transformative Productivity and User-Friendly Interface"](https://www.g2.com/survey_responses/salesfinity-review-12749945)** **Rating:** 4.0/5.0 stars _— Mark D._ [Read full review](https://www.g2.com/survey_responses/salesfinity-review-12749945) **["Awesome Team, Ever-Improving Product, and Responsive Support"](https://www.g2.com/survey_responses/salesfinity-review-13079592)** **Rating:** 5.0/5.0 stars _— John O._ [Read full review](https://www.g2.com/survey_responses/salesfinity-review-13079592) ### [Outplay](https://www.g2.com/fr/products/outplay/reviews) Outplay est la seule plateforme d'engagement des ventes dont chaque équipe de vente en croissance a besoin. Elle aide les représentants à prospecter, engager, suivre et vendre depuis un seul endroit sans avoir à jongler avec plusieurs outils et payer plusieurs factures. Outplay offre une prospection multicanal puissante et personnalisée, des automatisations de ventes sortantes qui augmentent l'efficacité, des rapports avancés pour des insights basés sur les données et bien plus encore. Outplay dispose d'intégrations bidirectionnelles avec une large gamme de CRM, boîtes de réception et plus encore pour aider les équipes de vente à planifier des réunions et suivre les performances depuis un tableau de bord unique. L'interface utilisateur intuitive d'Outplay et son support client de premier plan dans l'industrie permettent aux équipes de se mettre en route rapidement, pour commencer à planifier des réunions dès maintenant. Pas le prochain trimestre. Avec des fonctionnalités révolutionnaires comme le numérotage puissant, l'intelligence conversationnelle alimentée par l'IA et une base de données de sourcing de leads de millions, Outplay transforme l'engagement des ventes, sans le prix élevé. Remplacez plusieurs solutions ponctuelles et factures par Outplay - la solution de vente tout-en-un pour les équipes modernes. Obtenez un outil de prospection intégré, une plateforme d'engagement des ventes multicanal, un outil de conversion et de planification entrants et une plateforme d'intelligence conversationnelle pour dépasser vos objectifs, pas vos budgets. **Average Rating:** 4.5/5.0 **Total Reviews:** 269 #### How Do G2 Users Rate Outplay? - **the product a-t-il été un bon partenaire commercial?:** 9.0/10 (Category avg: 9.2/10) - **Personnalisation:** 8.2/10 (Category avg: 8.8/10) - **Enregistrer les données des prospects:** 8.2/10 (Category avg: 8.8/10) - **Localisateur d’informations:** 8.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Outplay? - **Vendeur:** [Outplay HQ](https://www.g2.com/fr/sellers/outplay-hq) - **Année de fondation:** 2019 - **Emplacement du siège social:** Wilmington, Delaware - **Twitter:** @OutplayHQ 319 abonnés Twitter - **Page LinkedIn®:** [www.linkedin.com](https://www.g2.com/fr/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bb48f3d05523baa786d0445561ccd082199d9778e440d0030fae71584476189f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Foutplayhq%2F&secure%5Burl_type%5D=linkedin_company_website) 43 employés sur LinkedIn® #### Who Uses This Product? - **Who Uses This:** Responsable du développement commercial, Représentant du développement des ventes - **Top Industries:** Logiciels informatiques, Technologie de l'information et services - **Company Size:** 62% Small, 35% Medium #### What Do G2 Reviewers Say About Outplay? _AI-generated summary from verified user reviews_ ##### Pros - Les utilisateurs adorent l' **efficacité de la prospection automatisée** et les flux de travail structurés d'Outplay, augmentant ainsi la fréquence de leurs réunions et leurs ventes. - Les utilisateurs trouvent que les **flux de travail simplifiés** d'Outplay augmentent la fréquence des réunions et stimulent les ventes efficacement. - Les utilisateurs apprécient l' **interface utilisateur intuitive** d'Outplay, améliorant l'efficacité du flux de travail et soutenant les efforts de sensibilisation rationalisés. - Les utilisateurs louent le **support client incroyable** d'Outplay, appréciant la facilité d'interaction et l'efficacité du flux de travail. - Les utilisateurs apprécient la **facilité d'utilisation** d'Outplay, améliorant les flux de travail et rationalisant la prospection pour augmenter les ventes. ##### Cons - Les utilisateurs rencontrent des **problèmes d'intégration** , en particulier avec le multidialer et Pipedrive, ce qui complique la fonctionnalité globale. - Les utilisateurs signalent des **problèmes d'administration** importants avec Outplay, rencontrant des problèmes de facturation et un service client non réactif. - Les utilisateurs trouvent la **complexité** de la configuration d'Outplay difficile, avec une courbe d'apprentissage ardue et une navigation compliquée. - Les utilisateurs rencontrent une **confusion** significative avec la facturation et le service client, ce qui entraîne une perte de temps et d'argent sur Outplay. - Les utilisateurs signalent des **problèmes de connexion** importants qui entravent gravement la productivité et entraînent des expériences frustrantes avec le service client. #### What Are Recent G2 Reviews of Outplay? **["Excellentes séquences d'e-mails, statistiques utiles sur les prospects, et support d'intégration fluide"](https://www.g2.com/fr/survey_responses/outplay-review-13055812)** **Rating:** 5.0/5.0 stars _— Jayalakshmi S._ [Read full review](https://www.g2.com/fr/survey_responses/outplay-review-13055812) **["Outils de sensibilisation efficaces, mais le composeur a besoin d'améliorations"](https://www.g2.com/fr/survey_responses/outplay-review-12988933)** **Rating:** 4.5/5.0 stars _— Binbash F._ [Read full review](https://www.g2.com/fr/survey_responses/outplay-review-12988933) #### What Are G2 Users Discussing About Outplay? - [À quoi sert Outplay ?](https://www.g2.com/fr/discussions/what-is-outplay-used-for) ### [Pipes.ai](https://www.g2.com/products/pipes-ai/reviews) Pipes.ai helps businesses turn leads into real conversations—fast. Our AI-driven platform automates outbound calls and SMS, ensuring potential customers connect with your team at the right time. Whether you're looking to boost conversions, reduce lead waste, or improve customer retention, Pipes.ai keeps engagement running 24/7 with intelligent automation and real-time insights.
 Key Features: AI-Driven Calls and SMS: Pipes.ai utilizes advanced AI to automate inbound phone calls and text messages, delivering personalized content that resonates with each lead, with a warm transfer to your sales team. Continuous Engagement: Operating around the clock, the platform ensures that no opportunity is missed, engaging leads and customers at optimal times to enhance conversion rates. Enhanced Customer Journeys: Beyond initial contact, Pipes.ai employs intelligent follow-up strategies to nurture leads through the sales funnel, fostering long-term customer relationships. Compliance and Accuracy: With built-in lead verification and adherence to regulations like the Do Not Call (DNC) list, Pipes.ai maintains high standards of compliance, ensuring outreach efforts are both effective and lawful. Seamless Integrations: The platform effortlessly integrates with existing CRM and marketing tools, providing a cohesive workflow that enhances operational efficiency. Pipes.ai not only enhances customer engagement but also streamlines operations by reducing unproductive interactions, allowing sales teams to focus on higher-value opportunities. The implementation of this Voice AI service has led to significant outcomes, including: Cost Efficiency: Achieving up to 70% lower costs with greater savings potential as call volumes scale. Increased Conversion Rates: Realizing a 10-15% increase in conversion rates overall, despite a 30% reduction in calls, thereby improving conversion while maximizing efficiency. Reduced Opt-Out Rates: Experiencing a 30-40% reduction in opt-out rates, directly improving customer engagement. Pipes.ai optimizes every interaction, focusing on the full customer journey to achieve remarkable efficiency at scale without compromising the customer experience. This holistic approach enables businesses to automate customer interactions and optimize lead conversions, overcoming challenges like slow follow-ups, high operational costs, and repetitive tasks—freeing up resources for more impactful, value-driven work through innovation and scalable AI solutions.
 Empower your team with Pipes.ai's AI-driven platform to transform lead conversion and customer retention, ensuring that every interaction is timely, personalized, and effective. **Average Rating:** 4.9/5.0 **Total Reviews:** 31 #### How Do G2 Users Rate Pipes.ai? - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.2/10) - **Personalization:** 9.5/10 (Category avg: 8.8/10) - **Record Prospect Data:** 9.1/10 (Category avg: 8.8/10) - **Information Locater:** 9.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Pipes.ai? - **Seller:** [Pipes.ai](https://www.g2.com/sellers/pipes-ai) - **Company Website:** pipes.ai - **Year Founded:** 2018 - **HQ Location:** Austin, Texas - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e34607a9226611f8651e96b0c1d7bdbe589318a833f754305e8569f5d4b5eb25&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18928405%2F&secure%5Burl_type%5D=linkedin_company_website) 10 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising - **Company Size:** 50% Small, 31% Medium #### What Do G2 Reviewers Say About Pipes.ai? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **exceptional customer support** of Pipes.ai, highlighting responsiveness and problem-solving at every step. - Users value the **automation capabilities** of Pipes.ai, significantly enhancing lead management and operational efficiency. - Users value the **efficiency** of Pipes.ai, finding it reliable and effective for fast lead generation and engagement. - Users value the **fast lead capture and automation features** of Pipes.ai, significantly enhancing their sales process efficiency. - Users value the **exceptional customer support** from Pipes.ai, enhancing their experience and problem-solving capabilities significantly. ##### Cons - Users face **functionality issues** with Pipes.ai's API, affecting essential information extraction and operational tracking. - Users find the **inadequate activity tracking** hampers their ability to monitor operations and automate KPIs efficiently. - Users find the **lack of guidance** in extracting information from Pipes.ai limits their ability to automate KPI tracking. - Users find the **missing features** of Pipes.ai impede effective tracking and automation of cross-platform KPIs. - Users note the **poor UI design** of Pipes.ai, expressing a need for a more engaging and advanced dashboard experience. #### What Are Recent G2 Reviews of Pipes.ai? **["Efficient Automation with Stellar Support"](https://www.g2.com/survey_responses/pipes-ai-review-11852777)** **Rating:** 4.0/5.0 stars _— Morgan M._ [Read full review](https://www.g2.com/survey_responses/pipes-ai-review-11852777) **["Amazing platform and team!"](https://www.g2.com/survey_responses/pipes-ai-review-13172493)** **Rating:** 4.5/5.0 stars _— Ashley S._ [Read full review](https://www.g2.com/survey_responses/pipes-ai-review-13172493) #### What Are G2 Users Discussing About Pipes.ai? - [What is Pipes.ai used for?](https://www.g2.com/discussions/what-is-pipes-ai-used-for) ### [MonsterConnect](https://www.g2.com/products/monsterconnect/reviews) Monsterconnect is a sales acceleration platform that helps sales teams generate more leads through live conversations and multi-touch email cadences. **Average Rating:** 4.7/5.0 **Total Reviews:** 46 #### How Do G2 Users Rate MonsterConnect? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.2/10) - **Personalization:** 8.9/10 (Category avg: 8.8/10) - **Record Prospect Data:** 9.0/10 (Category avg: 8.8/10) - **Information Locater:** 8.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind MonsterConnect? - **Seller:** [MonsterConnect](https://www.g2.com/sellers/monsterconnect) - **Year Founded:** 2011 - **HQ Location:** Indianapolis, IN - **Twitter:** @MonsterConnect 78 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c377d622b3a8a9bf6aa84a19d3ebbbcde2c3293cf945abe5f886f916867a6d1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1430483%2F&secure%5Burl_type%5D=linkedin_company_website) 44 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software, Hospital & Health Care - **Company Size:** 57% Small, 34% Medium #### What Are Recent G2 Reviews of MonsterConnect? **["Cool product, excited for new features to roll out!"](https://www.g2.com/survey_responses/monsterconnect-review-6625517)** **Rating:** 4.0/5.0 stars _— Hayden H._ [Read full review](https://www.g2.com/survey_responses/monsterconnect-review-6625517) **["Monster is the best job platform"](https://www.g2.com/survey_responses/monsterconnect-review-8185876)** **Rating:** 5.0/5.0 stars _— Ravi S._ [Read full review](https://www.g2.com/survey_responses/monsterconnect-review-8185876) #### What Are G2 Users Discussing About MonsterConnect? - [What is MonsterConnect used for?](https://www.g2.com/discussions/what-is-monsterconnect-used-for) - 1 comment, 1 upvote ### [Shape Software](https://www.g2.com/products/shape-software-shape-software/reviews) Shape is purpose-built sales and marketing automation software that comes with pre-built features that can be configured for any business. The easy-to-use interface empowers your teams and consolidates all aspects of your business in one AI platform. Shape Software provides a collaborative space for your teams to stay aligned and efficient in everything they do, whether it's streamlining your sales pipeline, engaging more prospects with marketing sequences and digital ads, nurturing customer relationships, communicating seamlessly, or tracking projects. Start growing your revenue with Shape today. **Average Rating:** 4.5/5.0 **Total Reviews:** 59 #### How Do G2 Users Rate Shape Software? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.2/10) - **Personalization:** 9.7/10 (Category avg: 8.8/10) - **Record Prospect Data:** 10.0/10 (Category avg: 8.8/10) - **Information Locater:** 9.1/10 (Category avg: 8.7/10) #### Who Is the Company Behind Shape Software? - **Seller:** [Shape Software](https://www.g2.com/sellers/shape-software) - **HQ Location:** Irvine, California - **Twitter:** @ShapeBizTech 656 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03f5d607c7cb630b66d7f021c79dad98fd81ba2b90490a8590a89459d62e5bca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18416707%2F&secure%5Burl_type%5D=linkedin_company_website) 42 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Financial Services, Accounting - **Company Size:** 60% Small, 35% Medium #### What Do G2 Reviewers Say About Shape Software? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **email marketing tools** in Shape Software advanced and effective for their marketing automation needs. - Users value the **advanced lead management features** of Shape Software, enhancing their marketing automation and customer engagement. - Users value the **robust marketing automation tools** in Shape Software, enhancing their campaigns effectively and efficiently. - Users appreciate the **marketing automation tools** of Shape Software, enhancing their campaign efficiency and lead management. - Users value the **wide array of marketing automation tools** in Shape Software, enhancing their campaign effectiveness. ##### Cons - Users experience **editing limitations** with Shape Software, including restricted customization and a slow performance compared to competitors. - Users criticize the **expensive subscription costs** and additional fees, feeling it offers less value compared to competitors. - Users face **API issues** with Shape Software, citing limitations in functionality and restrictive usage limits despite extra fees. - Users report **app limitations** like restricted customization, slow performance, and high additional costs affecting overall satisfaction. - Users face significant **billing issues** with Shape Software, including difficulties in canceling subscriptions and high contract costs. #### What Are Recent G2 Reviews of Shape Software? **["The Best CRM on the Market"](https://www.g2.com/survey_responses/shape-software-review-7720586)** **Rating:** 5.0/5.0 stars _— Bryan L._ [Read full review](https://www.g2.com/survey_responses/shape-software-review-7720586) **["Shape CRM Software is simply the best CRM solution out there!"](https://www.g2.com/survey_responses/shape-software-review-7751030)** **Rating:** 5.0/5.0 stars _— Irina A._ [Read full review](https://www.g2.com/survey_responses/shape-software-review-7751030) #### What Are G2 Users Discussing About Shape Software? - [What is Shape Software used for?](https://www.g2.com/discussions/what-is-shape-software-used-for) - [‹ Prev‹ Prev](/categories/outbound-call-tracking/mid-market?order=g2_score&page=3#product-list) - [1](/categories/outbound-call-tracking/mid-market?order=g2_score#product-list) - [2](/categories/outbound-call-tracking/mid-market?order=g2_score&page=2#product-list) - [3](/categories/outbound-call-tracking/mid-market?order=g2_score&page=3#product-list) - 4 - Next ›Next › Spotlight Categories [Job Search Sites](https://www.g2.com/categories/job-search-sites) [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) [Quality Management Systems (QMS)](https://www.g2.com/categories/quality-management-qms) [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) [Low-Code Development Platforms](https://www.g2.com/categories/low-code-development-platforms) Similar Categories - [AI Sales Roleplay Tools](/categories/ai-sales-roleplay-tools) - [Conversation Intelligence](/categories/conversation-intelligence) - [Digital Sales Room](/categories/digital-sales-room) - [Email Tracking](/categories/email-tracking) - [Lead-to-Account Matching and Routing](/categories/lead-to-account-matching-and-routing) - [Sales Coaching](/categories/sales-coaching) - [Sales Enablement](/categories/sales-enablement) - [Sales Engagement](/categories/sales-engagement) - [Salesforce CRM Document Generation](/categories/salesforce-crm-document-generation) - [Sales Performance Management](/categories/sales-performance-management) - [Sales Planning](/categories/sales-planning) - [Sales Training and Onboarding](/categories/sales-training-and-onboarding) [Browse Outbound Call Tracking Themes](/categories/outbound-call-tracking/themes) ![Julie Jung](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie Jung") JJ Researched and written by [Julie Jung](https://research.g2.com/insights/author/julie-jung) Updated Products classified in the overall Outbound Call Tracking category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Outbound Call Tracking to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Outbound Call Tracking category. In addition to qualifying for inclusion in the Outbound Call Tracking Software category, to qualify for inclusion in the Medium-Sized Business Outbound Call Tracking Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. Show More * * * ## How Do You Choose the Right Outbound Call Tracking Software? ### What You Should Know About Outbound Call Tracking Software ### What is Outbound Call Tracking Software? Outbound call tracking software provides sales teams with a unified platform to place outbound calls and manage leads. Outbound call tracking software allows users to place calls directly from their desktop rather than using a mobile phone which allows them to spend less time dialing and more time focusing on selling. Many outbound call tracking software also offers tools for call recording, call analytics, and provides a full call transcription so users are enabled to easily identify important parts of a conversation. Key Benefits of Outbound Call Tracking Software - Provides a seamless platform to call and keep track of leads - Offers call analytics to users so they are able to identify key selling points in a conversation - Saves time by eliminating the need to manually input contact information - Helps remind sales teams to follow up on leads that are lingering in the call log ### Why Use Outbound Call Tracking Software? Outbound call tracking software is used as a way to minimize many of the manual tasks that are generally associated with calling and keeping track of leads. When a call is made with outbound call tracking software, the contact information is stored and the call is automatically logged with both the date and time of the call. In addition, outbound call tracking software provides analytics and call transcriptions that prove to be extremely useful for salespeople to go back and reference at a later time after a call is completed. While it may be very difficult to keep notes while users are having an active conversation with their lead, call transcriptions automatically record and transcribe an entire conversation. This allows users to go over the entire conversation and identify key information. **Sales coaching —** A major benefit of using outbound call tracking software is the ability to record outbound calls. Recording outbound calls allows users to review and assess whether or not certain tactics are working or if they need to switch up their call strategy. Honing in on which call tactics are the most effective help sales teams have more call recipients being receptive and willing to listen to sales calls. **Lead tracking —** When users reach out to a lead with outbound call tracking software, the software automatically marks that the lead has been reached out to. This provides the user with a visual reminder of whether or not they reached out to a lead. Outbound call tracking software also marks the number of times a lead was contacted which indicates if a lead is particularly unresponsive and not worth a sales representative’s time. ### Who Uses Outbound Call Tracking Software? Outbound call tracking software is most often used by various job functions that need to manage leads and engage with customers on a daily basis. **Sales teams —** Perhaps the most common use case for outbound call tracking software are the enterprise sales teams. Enterprise sales teams are constantly tracking down leads, and searching for key points in a conversation that may help contribute to a final sale. As such, they are able to leverage the many benefits of the call transcription and lead tracking features in outbound call tracking software. **Call centers —** Employees in the field of telemarketing and other outbound call centers utilize many of the quick dialing systems that are found in an outbound call tracking software. Outbound call tracking software queues up a long list of leads that can continuously make calls immediately when one is finished. This way users do not have to waste time dialing and are enabled to spend more of their time speaking to clients, customers, and other prospects. ### Outbound Call Tracking Software Features Outbound call tracking software has a variety of features to record, transcribe, and analyze calls. These features allow users to focus on prospecting leads as well as take care of current customers. **Tracking numbers —** Some outbound call tracking software provides users with tracking numbers that can be used with area codes from anywhere in the world. For example, if a midwest sales representative is reaching out to a lead on the east coast, then the call will appear to the receiver denoting that the sales representative is local and with an east coast zip code. This provides a higher success rate with calls being received as people will feel more comfortable answering a phone call from someone in the same area code. **Outbound call reports —** Outbound call tracking software provides users with reports that allow them to track the overall rate of response from outbound calls. This feature can help users track their performance. **Peak hours —** Peak hours features of outbound call tracking software use analytics to determine what the peak hours are to place outbound calls. This feature drills analytics down to different time zones and will alert the user which peak hours are for each lead. Understanding what times are the most effective for outbound calling will result in higher answer rates. **Call recording —** Call recording features allow users to analyze past conversations with leads and prospects. This helps users identify any common pain points and improve overall call strategy. **Call notifications —** Call notification features provide users with various notifications regarding missed and upcoming calls. If a user missed a call and never reached back out to a lead, then the software will remind and notify the user. Similarly, if a user has an upcoming call scheduled, then the software will notify the user ahead of time to prepare for the call. **Call logging —** Call logging features automatically logs the date, time, duration, and outcome of a call. This helps users identify how long it has been since they have connected with the prospect, and whether or not the prospect answered or stayed on the phone for a long time. Automatic call logging means users do not have to remember to log the call as well which saves them from tedious manual work. Other Features of Outbound Call Tracking Software: [Automated Emails Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/automated-emails), [Click-to-Call Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/click-to-call), [Daily Summary Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/daily-summary), [Sorts Prospects Capabilities](https://www.g2.com/categories/outbound-call-tracking/f/sorts-prospects) ### Potential Issues with Outbound Call Tracking Software **Excessive contact information —** Often, businesses already have a contact information software in place such as a customer relationship management (CRM) software. When businesses install a CRM alongside an outbound call tracking software, it may often lead to mismatched contact information where one software lists a different contact number than the other. This can lead to confusion and eventually require the user to hunt down the correct information, hence wasting time. **Lack of customer trust —** Outbound call tracking software has the capability of making calls with an area code that appears close to the customer who is receiving the call. When the customer discovers that the call is not actually being made from the same area, it may deter them from continuing a conversation. ### Software and Services Related to Outbound Call Tracking Software Outbound call tracking software can be integrated with a variety of software that helps users manage all information pertaining to leads. Having a central location to manage lead contact information, as well as relevant notes on the customer account provides a more efficient and effective strategy for managing customer information. **Customer relationship management (CRM) software —** One of the most tedious tasks for sales representatives is manually inputting calls into a [CRM software](https://www.g2.com/categories/crm). When users integrate a CRM with outbound call tracking software, the call tracking software automatically records the date, time, and place of the call so users are able to spend their time on other tasks. Additionally, CRM is usually a business’s central location for storing customer data. With customer data easily available, users can make more informed calls and quickly fetch contact information. **A/B testing software —** Another popular integration for outbound call tracking software is [A/B testing software](https://www.g2.com/categories/a-b-testing). A/B testing software allows teams to test and measure the success of various conversation types with callers. By testing a few conversation tactics and styles, callers can hone in on which sales tactics are working and which are not.