Other Sales Software Resources
Discussions to expand your knowledge on Other Sales Software
Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find discussions from users like you.
Other Sales Software Discussions
0
Question on: Pexlify
What is the best way to share the sales cloud data with clients?integrate the tool with email services.
Show More
Show Less
0
Question on: Mediafly
How long does it typically take for a call to load in to EV? What is the newest feature to EV?15 minutes
Show More
Show Less
Hi Ashley - Thanks so much for your questions!
To answer the first regarding load times of recorded calls and web conferences, it really depends on which dialer, telephony system or web conferencing tool your organization is using. Some providers can take quite some time to process recordings, which delays ingestion into the ExecVision platform. Once recordings are available for us to ingest, regular audio recordings (phone calls) will be seen in ExecVision within 15 minutes, and video calls/web conferences appear within an hour. Transcriptions for both calls and web conferences may not be ready when the conversation is first available within the platform - particularly for longer conversations. In those instances, we append the transcription to the already-live call card once it is available.
Regarding your second question, we continually work to add new features and functionality to the ExecVision platform, as well as enhance what is existing. Our latest release - Topics Roll-Up - allows organizations to understand if, and to what extent, their teams are/are not discussing critical topics - such as Timing/Next Steps, Active Listening or Discovery - during their calls. Sales leaders can drill down into specific team and/or rep coverage of each topic to understand where skill gaps lie and reinforcement may be needed.
Hope this is helpful! If you have any additional questions or need more information, please don't hesitate to reach out to your Customer Success Manager or email cs@execvision.io.
Show More
Show Less
0
Question on: Mediafly
What are some best practices that ExecVision use with their employees?It is evident that your team of success managers are strongly coached -- what timeframes, call highlights and sorecards work best for your company?
Show More
Show Less
Hi Brianna - thanks for your questions and we appreciate your compliment of our Customer Success team!
There are many ways to answer your first question, but perhaps the most basic best practice we recommend is for managers to implement a set weekly coaching program with their teams. Reps should review, provide feedback on, and score two of their own calls each week, and then submit those calls to their managers for coaching. During weekly coaching sessions, the feedback on each call and corresponding scoring is reviewed to gain alignment, along with discussion around how the rep can improve on the skill gaps identified.
The answer to your second question really depends on an individual organization's sales motion, sales methodology, openness to coaching, and other factors. Our Customer Success team would be happy to work with you to develop a program that fits your organization's specific needs. I'm not sure which organization you are with or I'd have your CSM contact you. So, I'd recommend emailing cs@execvision.io at your convenience to request some time to plan and strategize.
Hope this is helpful!
Show More
Show Less
