# Best Online Reputation Management Software - Page 7

## How Many Online Reputation Management Software Products Does G2 Track?

**Total Products under this Category:** 364

### Category Stats (Aug 2026)

- **Average Rating:** 4.54/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Online Reputation Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 40,400+ Authentic Reviews
- 364+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Reputation Management Software
 ![G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-reputation-management/grids.png?focus%5B%5D=19432&focus%5B%5D=39215&focus%5B%5D=4177&focus%5B%5D=14864&focus%5B%5D=1679&focus%5B%5D=10366&focus%5B%5D=58412&focus%5B%5D=84697)

Highlighted products: Birdeye, SOCi, Reputation, Yext, G2 Marketing Solutions, Podium, Okendo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=reputation&focus%5B%5D=yext&focus%5B%5D=g2&focus%5B%5D=podium&focus%5B%5D=okendo&focus%5B%5D=experience-com)

**Sponsored**

### Paige

Paige is the world's leading fully automated, AI-powered local SEO platform. Developed by Merchynt, Paige has helped over 20,000 agencies and business owners make their local marketing more effective. Paige automatically handles most of the important, but tedious local SEO tasks like reputation management, Google Business Profile (GBP) optimization, citation management, YouTube channel automation, social media automation, review management, performance reporting, and more. If you want to rank higher in local search results and generate more leads and sales from your GBP, consider giving Paige a try today!

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=262&secure%5Bchosen_at%5D=2026-08-14T16%3A26%3A05Z&secure%5Bdisplayable_resource_id%5D=1191&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1191&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1615756&secure%5Bresource_id%5D=262&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-reputation-management%3FhsCtaTracking%3Dd512e020-1bcf-4aa4-9c7e-a218fdaabdd4%257Cad6073ae-6430-40be-8579-49459de85dd5%26page%3D7&secure%5Btoken%5D=238580f94f25f37a3ce7ba17d7390b9579de7e9c7a1675d225529b093917d418&secure%5Burl%5D=https%3A%2F%2Fwww.merchynt.com%2Fpaige%3Futm_source%3Dg2%26utm_medium%3Dreview_site%26utm_campaign%3DMERCHYNT_paige_trial%26utm_content%3Dlocal_seo_category&secure%5Burl_type%5D=custom_url)

### [GoReminders](https://www.g2.com/products/goreminders/reviews)

Text message & email appointment reminders! Reduce no-show clients at appointments and meetings with this appointment scheduling & reminder system. Save time and money with automatic reminders & confirmations for your customers, patients, staff, volunteers & more. Customizable reminder messages & recurring appointments. Try it risk-free with our 14-day trial. Quotes from users: "... I didn’t need a complicated booking site and GoReminders is just straight to the point and easy to work with. Some other sites were too confusing to navigate and didn’t get straight to the point."

**Average Rating:** 4.8/5.0

**Total Reviews:** 304

#### How Do G2 Users Rate GoReminders?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind GoReminders?

- **Seller:** [GoReminders](https://www.g2.com/sellers/goreminders)
- **Company Website:** www.goreminders.com
- **Year Founded:** 2013
- **HQ Location:** Brooklyn, New York
- **Twitter:** @GoReminders  
3,349 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e477b8186be35e7043d2d71e422a6a9c29aa1dd1ef052231983f6596a0a585e3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgoreminders&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Health, Wellness and Fitness, Automotive
- **Company Size:** 68% Small, 4% Medium

#### What Do G2 Reviewers Say About GoReminders?

_AI-generated summary from verified user reviews_

##### Pros

- Users find GoReminders to be **easy for beginners** , enhancing appointment management with automated reminders and excellent support.
- Users value the **preset text reminders** of GoReminders, effectively reducing no-show rates and improving communication with customers.
- Users love the **preset chain of text reminders** that effectively reduce no-show rates and enhance reliability.
- Users praise the **ease of scheduling** with GoReminders, enjoying automated reminders that reduce no-shows and save time.
- Users value the **automated text reminders** of GoReminders, which effectively reduce no-show rates and improve scheduling efficiency.

##### Cons

- Users find GoReminders to be **expensive** as additional charges apply even with a yearly subscription, limiting value.
- Users find the **missing features** like bulk import/export frustrating, hindering their efficiency and overall experience.
- Users often face **scheduling issues** with GoReminders, including limited customization and ineffective customer management features.
- Users often express concerns about **pricing issues** , finding the multiple options confusing and overwhelming for their needs.
- Users feel that GoReminders has **limited features** , lacking crucial options for customization and functionality for tradespeople.

#### What Are Recent G2 Reviews of GoReminders?

**["Streamlined our system!"](https://www.g2.com/survey_responses/goreminders-review-12902012)**

**Rating:** 4.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/goreminders-review-12902012)

**["GoReminders has been a game changer for my business"](https://www.g2.com/survey_responses/goreminders-review-12922347)**

**Rating:** 4.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/goreminders-review-12922347)

#### What Are G2 Users Discussing About GoReminders?

- [What are the benefits and drawbacks of using GoReminders in reducing no-shows for appointments?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-goreminders-in-reducing-no-shows-for-appointments) - 1 comment
- [What is GoReminders used for?](https://www.g2.com/discussions/what-is-goreminders-used-for) - 1 comment

### [Reviewshake](https://www.g2.com/products/reviewshake/reviews)

Reviewshake is the best-in-class reputation management solution that is geared towards small and medium businesses and resellers. Our solution is hyper-focused on online reviews and offers benefits in four areas: managing reviews across 120+ sites, generating new reviews by asking customers for them, showcasing reviews to boost social proof and trust, as well as analyzing reviews and conducting competitive benchmarking.

**Average Rating:** 4.5/5.0

**Total Reviews:** 24

#### How Do G2 Users Rate Reviewshake?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 3.3/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Reviewshake?

- **Seller:** [Shake.io](https://www.g2.com/sellers/shake-io)
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e9e9e395fb8ca1ccf7d6ff6d82064571a0321d7085572dc697a24d2e9a465616&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshakeio%2F&secure%5Burl_type%5D=linkedin_company_website)  
19 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 93% Small, 4% Medium

#### What Are Recent G2 Reviews of Reviewshake?

**["The #1 Reviews Growth Platform for Agencies"](https://www.g2.com/survey_responses/reviewshake-review-5197498)**

**Rating:** 5.0/5.0 stars

_— Eric D._

[Read full review](https://www.g2.com/survey_responses/reviewshake-review-5197498)

**["Very Effective Product"](https://www.g2.com/survey_responses/reviewshake-review-6670305)**

**Rating:** 5.0/5.0 stars

_— Jeffrey Truitt - P._

[Read full review](https://www.g2.com/survey_responses/reviewshake-review-6670305)

#### What Are G2 Users Discussing About Reviewshake?

- [What is Reviewshake used for?](https://www.g2.com/discussions/what-is-reviewshake-used-for)

### [FeedbackExpress](https://www.g2.com/products/feedbackexpress/reviews)

FeedbackExpress is a powerful, cloud-based software solution that helps Amazon sellers automate and manage their feedback communication with buyers.

**Average Rating:** 4.2/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate FeedbackExpress?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Customer Feedback:** 7.2/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.3/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.9/10 (Category avg: 8.3/10)

#### Who Is the Company Behind FeedbackExpress?

- **Seller:** [FeedbackExpress](https://www.g2.com/sellers/feedbackexpress)
- **HQ Location:** Derry, GB
- **Twitter:** @feedbackexpress  
586 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3894fe00227453cea670d656c0b249f9b2887ec032accb9f2d6e068c13901a67&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10667498%2F&secure%5Burl_type%5D=linkedin_company_website)

#### Who Uses This Product?

- **Company Size:** 80% Small, 20% Medium

#### What Are Recent G2 Reviews of FeedbackExpress?

**["Efficient to manage feedback for any of your products"](https://www.g2.com/survey_responses/feedbackexpress-review-8772812)**

**Rating:** 4.0/5.0 stars

_— Vipin B._

[Read full review](https://www.g2.com/survey_responses/feedbackexpress-review-8772812)

**["Centralized place to collect all feedbacks"](https://www.g2.com/survey_responses/feedbackexpress-review-9007021)**

**Rating:** 4.5/5.0 stars

_— Shuhbam Kumar S._

[Read full review](https://www.g2.com/survey_responses/feedbackexpress-review-9007021)

#### What Are G2 Users Discussing About FeedbackExpress?

- [What is FeedbackExpress used for?](https://www.g2.com/discussions/what-is-feedbackexpress-used-for)

### [Mobrium](https://www.g2.com/products/mobrium/reviews)

Mobrium is the original employer reputation platform. We help employers strengthen company culture from the outside in with automated employee review requests, centralized review monitoring and AI-powered feedback analytics of both external and internal employee feedback.

**Average Rating:** 4.8/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate Mobrium?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 5.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.6/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Mobrium?

- **Seller:** [Mobrium](https://www.g2.com/sellers/mobrium)
- **Year Founded:** 2022
- **HQ Location:** Logan, US
- **Twitter:** @mobrium  
13 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c5a3cde9deef00386bd35b153ea0acfcc7c6cb012bdf76afa99a6146a589f6c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmobrium%2F&secure%5Burl_type%5D=linkedin_company_website)  
14 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 89% Medium, 11% Small

#### What Do G2 Reviewers Say About Mobrium?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **excellent customer support** from Mobrium, appreciating the team's responsiveness and helpfulness throughout the process.
- Users find Mobrium's platform to be **user-friendly and intuitive** , enhancing their experience with meaningful analytics.
- Users commend the **easy implementation** of Mobrium, appreciating its straightforward interface and dedicated customer support.
- Users appreciate the **user-friendly interface** of Mobrium, which enhances the overall experience with easy implementation.
- Users commend Mobrium for its **intuitive and user-friendly platform** , streamlining administrative tasks efficiently and effectively.

#### What Are Recent G2 Reviews of Mobrium?

**["Mobrium Sets the Gold Standard for Employee Engagement"](https://www.g2.com/survey_responses/mobrium-review-11954832)**

**Rating:** 5.0/5.0 stars

_— Nicole T._

[Read full review](https://www.g2.com/survey_responses/mobrium-review-11954832)

**["Effortlessly Captures Customer Feedback"](https://www.g2.com/survey_responses/mobrium-review-12714496)**

**Rating:** 5.0/5.0 stars

_— Zac C._

[Read full review](https://www.g2.com/survey_responses/mobrium-review-12714496)

### [Repuso](https://www.g2.com/products/repuso/reviews)

Collect social proof reviews, showcase on your website. Get started with Repuso for free!

**Average Rating:** 4.2/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate Repuso?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.3/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.8/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Repuso?

- **Seller:** [Repuso](https://www.g2.com/sellers/repuso)
- **Year Founded:** 2015
- **HQ Location:** Tel Aviv, IL
- **Twitter:** @getrepuso  
293 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b75073f8b240d8488a28be4624a32e345506db441a72593bf2e5ae78e08eafde&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frepuso%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 70% Small, 30% Medium

#### What Are Recent G2 Reviews of Repuso?

**["Easy to setup, flat learning curve"](https://www.g2.com/survey_responses/repuso-review-8968124)**

**Rating:** 4.5/5.0 stars

_— Gab K._

[Read full review](https://www.g2.com/survey_responses/repuso-review-8968124)

**["Great Reputation Management Tool"](https://www.g2.com/survey_responses/repuso-review-8970568)**

**Rating:** 5.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/repuso-review-8970568)

### [Rio SEO](https://www.g2.com/products/rio-seo/reviews)

Rio SEO is the leader in local marketing for enterprise brands, powering the Local Experience (LX) Platform – a comprehensive, seamlessly integrated suite of turnkey local marketing and customer experience (CX) solutions that deliver impactful hyperlocal experiences at scale, across the entire brand presence. The world’s leading multi-location brands – retailers, restaurants, hospitality, financial services, healthcare, and more – rely on Rio SEO’s proven technology and local marketing expertise to drive visibility and motivated, measurable traffic online and to physical locations. Rio SEO is a PG Forsta company.

**Average Rating:** 4.6/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate Rio SEO?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.3/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 6.9/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Rio SEO?

- **Seller:** [Rio SEO](https://www.g2.com/sellers/rio-seo)
- **Year Founded:** 2006
- **HQ Location:** San Diego, California
- **Twitter:** @rio\_seo  
3,204 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0781a77a7d869fa3c1579acc76e00183d6e5c52e04b0be0179f022ed38f9cfd7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2716193%2F&secure%5Burl_type%5D=linkedin_company_website)  
67 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 58% Large, 23% Medium

#### What Do G2 Reviewers Say About Rio SEO?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **excellent customer support** from Rio SEO, noting their responsiveness and efficiency in handling tasks.
- Users value the **exceptional customer service** of Rio SEO, ensuring reliable and proactive support for their projects.
- Users value the **personalized and responsive client interaction** from Rio SEO, enhancing support and implementation experiences.
- Users value the **responsive and customized support** from Rio SEO, ensuring efficient management and timely project completion.
- Users praise the **ease of use** of Rio SEO, appreciating its seamless integration and effortless local marketing management.

##### Cons

- Users find the **complex features** of Rio SEO difficult to navigate, impacting their overall experience and efficiency.
- Users find the **complex interface** challenging, as locating specific features often takes longer than anticipated.
- Users find the **difficult usability** of Rio SEO frustrating, as it hinders their ability to navigate efficiently.
- Users note that RIO's platform requires **improvement in usability and reporting capabilities** for a better overall experience.
- Users find the **user interface challenging** , as navigating features can be time-consuming and not very intuitive.

#### What Are Recent G2 Reviews of Rio SEO?

**["Robust for Multi-Location Businesses, Needs Better Training Resources"](https://www.g2.com/survey_responses/rio-seo-review-12753870)**

**Rating:** 4.0/5.0 stars

_— Stefan T._

[Read full review](https://www.g2.com/survey_responses/rio-seo-review-12753870)

**["Our Integral Partner for Local Marketing Success"](https://www.g2.com/survey_responses/rio-seo-review-10535457)**

**Rating:** 5.0/5.0 stars

_— Teck W._

[Read full review](https://www.g2.com/survey_responses/rio-seo-review-10535457)

#### What Are G2 Users Discussing About Rio SEO?

- [What is Rio SEO used for?](https://www.g2.com/discussions/what-is-rio-seo-used-for)

### [GuestTouch](https://www.g2.com/products/guesttouch/reviews)

GuestTouch Platform enables hotels to slash staff workload, turn angry guests into 5-star reviewers, automate revenue-driving conversations, and boost profits through our reputation, messaging and email platforms. GuestTouch Platform: Products that work seamlessly together - use individually or as a complete solution based on your goals. GuestTouch Reviews & Feedback Platform You know when managing guest feedback feels like juggling chaos - scattered reviews across platforms, delayed responses, and no clear insights to improve? GuestTouch is the proactive reputation platform that lets you track, respond, analyze and gather reviews and guest feedback all in one place. Create custom feedback your way - star ratings, NPS scores, custom questions, and more - all powered by guestAI! GuestTouch Messaging Platform Drive efficiencies and uncover more profits through meaningful conversations. GuestTouch is the versatile messaging platform for your team that adapts to your specific needs - send and automate messages the way you want across different stages of the guest journey such as booking, pre-arrival, check-in, check-out, and more via SMS, WhatsApp etc, based on specific guest insights. Guest Email Platform You know when you send generic, one-size-fits-all emails that guests ignore, missing opportunities to drive right engagement due to lack of versatility? GuestTouch solves this with personalized automated email sequences that you design to match your brand - from custom HTML templates to drag-and-drop editors - and automatically adapt to the guest journey based on guest behavior, booking type, and preferences.

**Average Rating:** 4.9/5.0

**Total Reviews:** 13

#### How Do G2 Users Rate GuestTouch?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.9/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.2/10 (Category avg: 8.3/10)

#### Who Is the Company Behind GuestTouch?

- **Seller:** [GuestTouch](https://www.g2.com/sellers/guesttouch)
- **Year Founded:** 2016
- **HQ Location:** San Francisco, US
- **Twitter:** @guesttouch  
23 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b77ca4e7cf8569025082f598cf85d4143eb5b080498a4ce1c7a7330287bab99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fguesttouch%2F&secure%5Burl_type%5D=linkedin_company_website)  
8 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospitality
- **Company Size:** 92% Small, 8% Medium

#### What Are Recent G2 Reviews of GuestTouch?

**["Really good! Very attentive team"](https://www.g2.com/survey_responses/guesttouch-review-8463596)**

**Rating:** 4.0/5.0 stars

_— Gianrene P._

[Read full review](https://www.g2.com/survey_responses/guesttouch-review-8463596)

**["Easy to use Guest Messaging and Review Management Platform"](https://www.g2.com/survey_responses/guesttouch-review-7953608)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospitality_

[Read full review](https://www.g2.com/survey_responses/guesttouch-review-7953608)

### [LocalClarity](https://www.g2.com/products/localclarity/reviews)

LocalClarity creates value for multi-location businesses and agencies, providing an AI-powered suite of tools to improve local search & map discovery, build relationships through direct customer engagement (reviews, recommendations, Q&A, and posts), and discover insights across locations to build competitive advantages. Reputations Matter. Take Control.

**Average Rating:** 5.0/5.0

**Total Reviews:** 8

#### How Do G2 Users Rate LocalClarity?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 9.4/10 (Category avg: 8.3/10)

#### Who Is the Company Behind LocalClarity?

- **Seller:** [LocalClarity](https://www.g2.com/sellers/localclarity)
- **Year Founded:** 2017
- **HQ Location:** Chicago, US
- **Twitter:** @localClarity  
1,074 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=63b5022ae88cddfa6a52f8ac41073a53d293394a152ec8dab44a321ebaa9ddfe&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flocalclarity%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 40% Medium, 40% Small

#### What Do G2 Reviewers Say About LocalClarity?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **top-notch customer support** from LocalClarity, providing professional and timely assistance whenever needed.
- Users highlight the **ease of use** of LocalClarity, seamlessly integrating multiple systems for effective reputation management.
- Users appreciate the **easy integrations** with multiple platforms, simplifying reputation management and enhancing customer engagement.
- Users appreciate the **centralized management** of LocalClarity, enabling seamless integration and real-time responses to customer feedback.
- Users praise the **easy setup** of LocalClarity, making integration with various platforms seamless and hassle-free.

#### What Are Recent G2 Reviews of LocalClarity?

**["Local Clarity Rocks!"](https://www.g2.com/survey_responses/localclarity-review-10911137)**

**Rating:** 5.0/5.0 stars

_— Patrick B._

[Read full review](https://www.g2.com/survey_responses/localclarity-review-10911137)

**["Awesome quality/price"](https://www.g2.com/survey_responses/localclarity-review-10705455)**

**Rating:** 5.0/5.0 stars

_— Tiago S._

[Read full review](https://www.g2.com/survey_responses/localclarity-review-10705455)

#### What Are G2 Users Discussing About LocalClarity?

- [What is LocalClarity used for?](https://www.g2.com/discussions/what-is-localclarity-used-for)

### [Dilypse](https://www.g2.com/products/dilypse/reviews)

Maximize Your Online Presence with Local Search Optimization Enhance your business visibility in relevant local searches by fully optimizing your listings. Improve your digital reputation to garner more reviews and secure higher ratings, effectively boosting your local visibility. Our entire platform is available as a white-label solution, perfect for digital marketing agencies looking to offer new services and increased performance to their clients. - \*\*Local Listings\*\* : Gain access to the most powerful publisher network. Our platform connects you to the largest network globally. - \*\*Reputation Management\*\* : Centralize all reviews from Google and Facebook on one platform. For multi-location businesses, it automatically aggregates all reviews from different locations. Utilize our AI module to easily respond to any review. - \*\*Campaign Management\*\* : Effortlessly send bulk review requests to your clients and filter those who can leave positive reviews with just a few clicks (via SMS, Email, and NFC Cards). Receive real-time feedback and engage with your clients. Track the performance and conversion rates of all your campaigns. - \*\*Analytics\*\* : Access real-time analytics to measure the impact on your local visibility and online reputation.

**Average Rating:** 4.8/5.0

**Total Reviews:** 10

#### How Do G2 Users Rate Dilypse?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 5.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 5.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 3.3/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Dilypse?

- **Seller:** [Dilypse](https://www.g2.com/sellers/dilypse)
- **Year Founded:** 2020
- **HQ Location:** Montreal, CA
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=54f4c99c2ea596ac166e85f5d0099590d2f61d3bee0ffbdf002b165eec16d26d&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fdilypse&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising
- **Company Size:** 60% Small, 40% Medium

#### What Do G2 Reviewers Say About Dilypse?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **affordability** of Dilypse, making data management accessible without compromising on quality or features.
- Users find that Dilypse significantly aids in **tracking personal development** , enhancing productivity and generating new leads through marketing.
- Users commend Dilypse's **centralized reviews** for enabling seamless collaboration and easy access to critical data insights.
- Users value the **customizability** of Dilypse, enhancing their ability to effectively manage and visualize complex data.
- Users love Dilypse's **intuitive data analytics** , enabling easy exploration of complex datasets with real-time updates and custom dashboards.

##### Cons

- Users find **access limitations** in Dilypse frustrating, especially with onboarding and restricted integration options for advanced features.
- Users find the **difficult setup** of Dilypse frustrating, requiring trial and error for effective configuration and use.
- Users find **integration issues** with Dilypse, especially regarding limited options in non-premium tiers and onboarding challenges.
- Users find the **learning curve steep** , especially with onboarding and understanding advanced features of Dilypse.
- Users feel that Dilypse has **limited customization** , especially regarding integration options and onboarding for advanced features.

#### What Are Recent G2 Reviews of Dilypse?

**["Great tool for managing multi-establishements businesses"](https://www.g2.com/survey_responses/dilypse-review-10013828)**

**Rating:** 5.0/5.0 stars

_— William T._

[Read full review](https://www.g2.com/survey_responses/dilypse-review-10013828)

**["A reliable and efficient tool for operational analytics and decision support"](https://www.g2.com/survey_responses/dilypse-review-11169145)**

**Rating:** 4.0/5.0 stars

_— Kranthi G._

[Read full review](https://www.g2.com/survey_responses/dilypse-review-11169145)

### [reviewflowz](https://www.g2.com/products/reviewflowz/reviews)

Reviewflowz helps modern companies around the world collect, monitor, manage, and share customer reviews. Track new reviews on any platform, set up smart notifications. Create and share your own reports to surface insights and share the right data with the right teams, at the right time. Search, tag, access, and export all your reviews, connect to chat GPT or Claude for deeper analysis, or leverage built-in topic extraction and sentiment analysis.

**Average Rating:** 5.0/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate reviewflowz?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.4/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 7.5/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind reviewflowz?

- **Seller:** [reviewflowz](https://www.g2.com/sellers/reviewflowz)
- **Year Founded:** 2021
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6942133680a8809528a705dbed79bb79c4125ea1a01b9924f7395e45c194e6ce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F74474533&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software
- **Company Size:** 56% Medium, 22% Large

#### What Do G2 Reviewers Say About reviewflowz?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive customer support** of Reviewflowz, especially appreciating CEO Axel's quick and helpful engagement.
- Users love the **easy integrations** with Slack, enhancing collaboration and streamlining review management for teams.
- Users find the **easy setup** of reviewflowz invaluable, enabling a smooth transition and efficient usage right away.
- Users find Reviewflowz's **real-time monitoring features** and automation options invaluable for efficient review management.
- Users love the **Slack integration** in reviewflowz for seamless engagement and efficient review management across teams.

##### Cons

- Users face **difficult learning** due to limited tutorials, which complicates mastering the dashboard despite its intuitive design.
- Users find Reviewflowz **expensive** , especially with multiple locations leading to high individual profile costs.
- Users find the **insufficient data** for comparing companies limits their insights and increases the effort needed for analysis.
- Users find **limited features** for comparing companies, necessitating multiple account access for essential information.
- Users highlight the **missing feature** of replying to Glassdoor reviews directly via Slack, wishing for this improvement.

#### What Are Recent G2 Reviews of reviewflowz?

**["Streamlined Review Management with Effortless Slack Integration"](https://www.g2.com/survey_responses/reviewflowz-review-12015032)**

**Rating:** 5.0/5.0 stars

_— Mackenzie S._

[Read full review](https://www.g2.com/survey_responses/reviewflowz-review-12015032)

**["Essential Tool for Deep Customer Insights"](https://www.g2.com/survey_responses/reviewflowz-review-11991365)**

**Rating:** 5.0/5.0 stars

_— Cristobal G._

[Read full review](https://www.g2.com/survey_responses/reviewflowz-review-11991365)

### [SKEEPERS Ratings & Reviews](https://www.g2.com/products/skeepers-ratings-reviews/reviews)

Verified Reviews by SKEEPERS is a trusted third party that specializes in the collection, moderation and display of ratings and reviews from actual customers With offices in the US and Europe, this global company is present in more than 30 countries. Verified Reviews is official partner with Google, Yahoo and Bing and enables its clients to get seller ratings stars, allowing online customers to see which advertisers are highly rated. Features include: • SEO/SEM: Seller Rating Stars; PLA; Rich Snippets; Google Shopping; Google my Business • CRM: your online private platform • Reviews display: more than 30 widgets to choose from; product reviews display integration • Social integration: Avis Vérifiés Facebook app; social sharing

**Average Rating:** 4.1/5.0

**Total Reviews:** 33

#### How Do G2 Users Rate SKEEPERS Ratings & Reviews?

- **Has the product been a good partner in doing business?:** 7.4/10 (Category avg: 9.0/10)
- **Customer Feedback:** 1.7/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 0.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 1.7/10 (Category avg: 8.3/10)

#### Who Is the Company Behind SKEEPERS Ratings & Reviews?

- **Seller:** [Skeepers](https://www.g2.com/sellers/skeepers)
- **Year Founded:** 2012
- **HQ Location:** Marseille, FR
- **Twitter:** @Skeepersgroup  
201 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=207a550f98318247b16a3ef0c71442b71a6d2d4d984e664418e1890f663237e4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fskeepers%2F&secure%5Burl_type%5D=linkedin_company_website)  
400 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 58% Small, 27% Medium

#### What Do G2 Reviewers Say About SKEEPERS Ratings & Reviews?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciated the **initial customer support** from SKEEPERS Ratings & Reviews, but noted recent declines as the company grew.

##### Cons

- Users find Skeepers to be **expensive** with limited value and frustrating support, feeling locked into an unsatisfactory contract.
- Users express dissatisfaction with **feature limitations** , as many features offer limited value and lack transparency in reviews.
- Users express frustration over the **lack of detail** in reviews and features, feeling locked into a costly subscription.
- Users highlight **limited customization** options in SKEEPERS, impacting their ability to maximize the platform's potential.
- Users find Skeepers to be **not user-friendly** due to glitches, poor support, and lack of transparency in reviews.

#### What Are Recent G2 Reviews of SKEEPERS Ratings & Reviews?

**["Great experience / great service."](https://www.g2.com/survey_responses/skeepers-ratings-reviews-review-557821)**

**Rating:** 5.0/5.0 stars

_— Alexandre A._

[Read full review](https://www.g2.com/survey_responses/skeepers-ratings-reviews-review-557821)

**["So much better than TrustPilot! SO glad we switched!"](https://www.g2.com/survey_responses/skeepers-ratings-reviews-review-3962692)**

**Rating:** 5.0/5.0 stars

_— Michael A._

[Read full review](https://www.g2.com/survey_responses/skeepers-ratings-reviews-review-3962692)

#### What Are G2 Users Discussing About SKEEPERS Ratings & Reviews?

- [How do I get verified on Trustpilot?](https://www.g2.com/discussions/how-do-i-get-verified-on-trustpilot)
- [How are Google reviews verified?](https://www.g2.com/discussions/how-are-google-reviews-verified)
- [What does verified reviewer mean?](https://www.g2.com/discussions/what-does-verified-reviewer-mean)
- [How are reviews verified?](https://www.g2.com/discussions/how-are-reviews-verified)

### [UpCity](https://www.g2.com/products/upcity/reviews)

UpCity is a resource that helps connect businesses to B2B service providers they can trust. We create and empower successful relationships between businesses and service providers. With more than 70,000 listed providers—from marketing agencies to accounting firms to HR consultants and many more—nearly 2 million businesses (and counting) have visited UpCity to identify the best partner for their needs. Our mission is to facilitate successful relationships, so we created our proprietary data-driven Recommendability Rating to help guide us in ranking and recommending the top service providers in each local market and nationally.

**Average Rating:** 4.4/5.0

**Total Reviews:** 53

#### How Do G2 Users Rate UpCity?

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind UpCity?

- **Seller:** [UpCity](https://www.g2.com/sellers/upcity)
- **Year Founded:** 2009
- **HQ Location:** Chicago, Illinois
- **Twitter:** @upcityinc  
5,592 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0b82d857420de438ed81a23626136283c57ac0f53f492582107a3a3cb01d4b2d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2884529%2F&secure%5Burl_type%5D=linkedin_company_website)  
21 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Internet
- **Company Size:** 69% Small, 11% Medium

#### What Are Recent G2 Reviews of UpCity?

**["Amazing platform for sharing quality reviews"](https://www.g2.com/survey_responses/upcity-review-4821471)**

**Rating:** 5.0/5.0 stars

_— Alex L._

[Read full review](https://www.g2.com/survey_responses/upcity-review-4821471)

**["Excellent Directory Service!!"](https://www.g2.com/survey_responses/upcity-review-7887140)**

**Rating:** 5.0/5.0 stars

_— Skip C._

[Read full review](https://www.g2.com/survey_responses/upcity-review-7887140)

#### What Are G2 Users Discussing About UpCity?

- [What is UpCity used for?](https://www.g2.com/discussions/what-is-upcity-used-for)

### [Mobal.io](https://www.g2.com/products/mobal-io/reviews)

Mobal.io is a powerful SaaS platform designed to help businesses manage and enhance their online visibility across key platforms like Google Maps, Apple Maps, and Bing. With tools to update business profiles, manage reviews, optimize local search rankings, and drive more in-store visits, Mobal empowers businesses to connect with customers where it matters most. The platform leverages AI-driven insights and user-friendly features, making it easy to maintain accurate, engaging online profiles and grow sales effectively.

**Average Rating:** 4.7/5.0

**Total Reviews:** 19

#### How Do G2 Users Rate Mobal.io?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.4/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 5.8/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Mobal.io?

- **Seller:** [Mobal.io](https://www.g2.com/sellers/mobal-io)
- **Year Founded:** 2020
- **HQ Location:** Helsinki, FI
- **Twitter:** @Mobal\_io  
1,132 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=414a5fe00c5e453b1427fc88ee7b0b834cc725544e0910686ade3030648c9f99&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmobal%2F&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 74% Medium, 16% Small

#### What Do G2 Reviewers Say About Mobal.io?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Mobal.io for its **seamless AI features** that save time and enhance business information management.
- Users value the **seamless AI integration** in Mobal.io, which enhances review management and analytics efficiency.
- Users value the **automation capabilities** of Mobal.io, which streamline management and enhance efficiency in handling business profiles.
- Users value the **centralized management** of Mobal.io, simplifying business profile handling and enhancing efficiency.
- Users value the **centralized management** of Mobal.io, streamlining business profile management and enhancing overall efficiency.

##### Cons

- Users find the **integration issues** with other tourism platforms limit Mobal.io's functionality and usability.

#### What Are Recent G2 Reviews of Mobal.io?

**["Mobal.io – A Crucial Tool for Managing Accurate Opening Hours Across Multiple Platforms"](https://www.g2.com/survey_responses/mobal-io-review-10400236)**

**Rating:** 5.0/5.0 stars

_— Michael J._

[Read full review](https://www.g2.com/survey_responses/mobal-io-review-10400236)

**["Great platform to manage business profiles across different channels and search engines."](https://www.g2.com/survey_responses/mobal-io-review-11023380)**

**Rating:** 4.5/5.0 stars

_— Verified User in Leisure, Travel & Tourism_

[Read full review](https://www.g2.com/survey_responses/mobal-io-review-11023380)

### [ReviewBuzz](https://www.g2.com/products/reviewbuzz/reviews)

ReviewBuzz makes it easy for local service businesses to earn great online reviews on sites like Google, Facebook and more. Our unique process gamifies the review process for service teams by crediting reviews to the employees who served the customer, and then awarding them points. This empowers companies to recognize and reward great reviews and great customer service.

**Average Rating:** 4.3/5.0

**Total Reviews:** 6

#### How Do G2 Users Rate ReviewBuzz?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)

#### Who Is the Company Behind ReviewBuzz?

- **Seller:** [ReviewBuzz](https://www.g2.com/sellers/reviewbuzz)
- **Year Founded:** 2009
- **HQ Location:** Oceanside, US
- **Twitter:** @ReviewBuzz  
345 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=13d4422811dbfdbc6d62b5c1e89ee7592e08b41d9159b5c43dfd1bad2a98f571&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2283090%2F&secure%5Burl_type%5D=linkedin_company_website)  
20 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Small, 33% Medium

#### What Do G2 Reviewers Say About ReviewBuzz?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **ease of use** with ReviewBuzz, finding it fun and engaging while boosting review generation.
- Users praise the **dramatic increase in reviews** with ReviewBuzz, transforming engagement and rewards for their teams.
- Users love the **simplicity and engagement** of ReviewBuzz, leading to a significant increase in reviews and rewards.

#### What Are Recent G2 Reviews of ReviewBuzz?

**["Great for anyone needing reviews"](https://www.g2.com/survey_responses/reviewbuzz-review-4457069)**

**Rating:** 4.0/5.0 stars

_— Verified User in Business Supplies and Equipment_

[Read full review](https://www.g2.com/survey_responses/reviewbuzz-review-4457069)

**["Fun, User-Friendly Platform That Boosted Our Reviews"](https://www.g2.com/survey_responses/reviewbuzz-review-11836833)**

**Rating:** 5.0/5.0 stars

_— wes m._

[Read full review](https://www.g2.com/survey_responses/reviewbuzz-review-11836833)

### [Surefire Local](https://www.g2.com/products/surefire-local/reviews)

Surefire Local provides business intelligence marketing software for small businesses helping them attract customers, grow profits, and maximize efficiency.

**Average Rating:** 4.6/5.0

**Total Reviews:** 57

#### How Do G2 Users Rate Surefire Local?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)
- **Customer Feedback:** 6.7/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.3/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 6.7/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Surefire Local?

- **Seller:** [Surefire Local](https://www.g2.com/sellers/surefire-local)
- **Year Founded:** 2010
- **HQ Location:** Vienna, VA
- **Twitter:** @SurefireLocal  
2,027 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=05d7b64147d08b1e0266167c589a8ce373008e7d8196df70a6d692b97592797f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsurefire-local%2F&secure%5Burl_type%5D=linkedin_company_website)  
164 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Construction
- **Company Size:** 91% Small, 9% Medium

#### What Do G2 Reviewers Say About Surefire Local?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **exceptional support** from Surefire Local, enhancing their online presence and customer relationships.
- Users commend **Surefire Local's business growth support** , highlighting excellent service and increased quality leads from their new website.
- Users value the **exceptional customer service** from Surefire Local, highlighting their dedication and support throughout the process.
- Users commend Surefire Local for its **exceptional customer support** , highlighting caring, responsive managers who genuinely help resolve issues.
- Users find Surefire Local **easy to use and implement** , appreciating the outstanding features and supportive account management.

##### Cons

- Users are frustrated by the **poor customer support** , citing unprofessionalism and lack of response to inquiries.
- Users experience **poor communication** from account managers and lack lead generation support, making the service frustrating.
- Users report **horrible communication** from account managers, leading to frustration and dissatisfaction with the service.
- Users report **poor communication** and dissatisfaction with lead generation and high costs for Surefire Local's content creation.
- Users criticize the **high costs** of Surefire Local, exacerbated by poor communication and ineffective lead generation.

#### What Are Recent G2 Reviews of Surefire Local?

**["Best Account Rep EVER!"](https://www.g2.com/survey_responses/surefire-local-review-9404536)**

**Rating:** 5.0/5.0 stars

_— Jordan P._

[Read full review](https://www.g2.com/survey_responses/surefire-local-review-9404536)

**["Surefire local and account rep have helped us generate more Quality leads!"](https://www.g2.com/survey_responses/surefire-local-review-9575485)**

**Rating:** 5.0/5.0 stars

_— Jacob H._

[Read full review](https://www.g2.com/survey_responses/surefire-local-review-9575485)

#### What Are G2 Users Discussing About Surefire Local?

- [What is Surefire Local used for?](https://www.g2.com/discussions/what-is-surefire-local-used-for)

- [‹ Prev ‹ Prev](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score&page=6#product-list)
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[Browse Online Reputation Management Themes](/categories/online-reputation-management/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated October 3, 2024

Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from [social media monitoring](https://www.g2.com/categories/social-media-monitoring) software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with [product review](https://www.g2.com/categories/product-reviews) software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.

To qualify for inclusion in the Online Reputation Management category, a product must:

- Monitor online review sites for new and existing negative reviews
- Have a management platform to aggregate and interpret online reviews
- Create alerts and reports regarding a brand's current online reputation
- Provide forms or a vehicle to garner new online reviews

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