# Best Online Reputation Management Software - Page 23

## How Many Online Reputation Management Software Products Does G2 Track?

**Total Products under this Category:** 364

### Category Stats (Aug 2026)

- **Average Rating:** 4.54/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Online Reputation Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 40,400+ Authentic Reviews
- 364+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Reputation Management Software
 ![G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-reputation-management/grids.png?focus%5B%5D=19432&focus%5B%5D=39215&focus%5B%5D=4177&focus%5B%5D=14864&focus%5B%5D=1679&focus%5B%5D=10366&focus%5B%5D=58412&focus%5B%5D=84697)

Highlighted products: Birdeye, SOCi, Reputation, Yext, G2 Marketing Solutions, Podium, Okendo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=reputation&focus%5B%5D=yext&focus%5B%5D=g2&focus%5B%5D=podium&focus%5B%5D=okendo&focus%5B%5D=experience-com)

**Sponsored**

### Uberall

Uberall is the world’s first multi-location marketing platform that connects your digital presence to local revenue impact. We help brands grow by optimizing location performance across visibility, engagement, reputation, and conversion—now including the industry’s first GEO (Generative Engine Optimization) Studio. As AI search changes how customers find businesses, Uberall’s AI-powered platform ensures your locations aren't just found, but recommended. Our comprehensive solution simplifies multi-location marketing with powerful analytics, listings, reviews, store locators, local pages, and local inventory. With the addition of GEO Studio, brands can now monitor their visibility in AI search, benchmark against competitors in LLM responses, and automatically publish AI-readable, locally relevant content across the web. Founded in 2013 in Berlin, Uberall powers over 1.3 million locations globally. Trusted by leaders in retail, hospitality, and automotive, Uberall is shaping the future of location marketing.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=262&secure%5Bchosen_at%5D=2026-08-14T15%3A37%3A53Z&secure%5Bdisplayable_resource_id%5D=1258&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1258&secure%5Bplacement_resource_ids%5D%5B%5D=1004661&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=13886&secure%5Bresource_id%5D=262&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-reputation-management%3FhsCtaTracking%3Dd512e020-1bcf-4aa4-9c7e-a218fdaabdd4%257Cad6073ae-6430-40be-8579-49459de85dd5%26page%3D23&secure%5Btoken%5D=27f8c210f43f1ce176895d7e93081030624b0af4202fc8b9eda8c40d859595f2&secure%5Burl%5D=https%3A%2F%2Fuberall.com%2Fen-us%2Fdemo%3Futm_source%3Dg2&secure%5Burl_type%5D=book_demo)

### [Sanctions Check for Zendesk](https://www.g2.com/products/sanctions-check-for-zendesk/reviews)

Easily find out about your clients' reputation with just a few clicks! It can be time-consuming to check if someone is under sanction, and you usually have to visit multiple websites and enter lots of information. But now, with the new Sanctions Check app for Zendesk Support, you can speed up this process. This app helps you show that your company is responsible and trustworthy. It also helps you comply with KYC (Know Your Customer) and AML (Anti Money Laundering) laws. Key Benefits: - Simplified Search: We make it easy for you by providing just two fields for entity or person search. All you need is a name! This saves you valuable time and allows you to focus more on customer support and sales activities. - Custom Blocklist: If you have a list of unwanted persons or organizations to avoid collaborating with, we've got you covered. Contact us, and we will add as many custom lists as you need to your existing ones. Rest assured, we guarantee the confidentiality of the information you provide. - Save Search Results: Keep track of recent agent activity, control the process, and avoid duplicate searches. You can also view the exact search date and the number of search results for each item. - Automations: To have all the necessary information right in the ticket, you can set up triggers to automatically create a private note with the search result after ticket creation. - Everything is in Zendesk: With Sanctions Check for Zendesk, you can seamlessly combine customer support activities with advanced searches in the OFAC and OFSI sanction lists. No more switching between tools or tabs. Everything is conveniently integrated within Zendesk.

#### Who Is the Company Behind Sanctions Check for Zendesk?

- **Seller:** [GrowthDot](https://www.g2.com/sellers/growthdot)
- **Year Founded:** 2016
- **HQ Location:** Ternopil, UA
- **Twitter:** @growthdot  
293 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0e778cf3fee14622182197c291124a2e03871ee767d114aa3cbc15280bd3fe03&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgrowthdot-com%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

### [Satisfact.io](https://www.g2.com/products/satisfact-io/reviews)

Satisfact.io is a customer feedback and reputation management platform designed to help businesses proactively manage customer satisfaction and online reviews. By utilizing quick, mobile-friendly micro-surveys, Satisfact.io enables companies to detect dissatisfied customers in real-time, allowing for immediate issue resolution before negative feedback becomes public. This approach not only safeguards a company's online reputation but also enhances customer retention and overall satisfaction. Key Features and Functionality: - Micro-Surveys: Deploy concise, 30-second surveys at strategic moments to capture customer feedback efficiently. - Real-Time Alerts: Receive instant notifications when negative feedback is detected, enabling swift intervention. - Reputation Firewall: Intercept negative reviews before they are posted publicly, allowing businesses to address concerns privately. - Positive Review Redirection: Guide satisfied customers to leave positive reviews on platforms like Google, enhancing online presence. - AI-Driven Insights: Utilize artificial intelligence to analyze feedback, identify patterns, and provide actionable recommendations for improvement. - Multi-Channel Integration: Seamlessly integrate with email systems, QR codes, and website widgets to collect feedback across various touchpoints. Primary Value and Solutions Provided: Satisfact.io addresses the critical need for businesses to manage their online reputation proactively. By detecting and resolving customer dissatisfaction before it escalates to public negative reviews, the platform helps maintain a positive brand image. This proactive approach leads to increased customer loyalty, higher retention rates, and improved overall customer satisfaction. Additionally, by encouraging satisfied customers to share positive experiences publicly, Satisfact.io aids in building a strong, favorable online presence, which is essential for attracting new customers and driving business growth.

#### Who Is the Company Behind Satisfact.io?

- **Seller:** [DHANIS SRL](https://www.g2.com/sellers/dhanis-srl)
- **Year Founded:** 2012
- **HQ Location:** Bosques de las Lomas, MX
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4cc2fa9fefc37f85e33e912b51ef663e648b9aa1c63f34f7e468c004a8ff7b83&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsatisfactio%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [SEERAS](https://www.g2.com/products/seeras/reviews)

Seeras is a reputational intelligence platform purpose-built for governance. Unlike traditional social listening tools or basic review aggregators, Seeras analyzes reputation as a strategic asset — delivering structured, cross-source intelligence that boards, executives, and investors need to make informed decisions. The core product, the Deep Report, is a comprehensive reputational intelligence assessment that cross-references data across four pillars: legal, media, local, and employer reputation. By analyzing 100+ public sources simultaneously, Seeras detects reputational dissonances — the gaps between what an organization communicates and what independent data sources reveal. These cross-source contradictions are often invisible to traditional monitoring tools that analyze each channel in isolation. Seeras serves a distinct category: Reputational Intelligence for Governance. This is not social listening. Social listening tracks mentions. Seeras measures reputational resilience — the ability of an organization to withstand scrutiny across legal, media, community, and workforce dimensions simultaneously. The output is a Reputational Resilience Index that quantifies exposure, identifies blind spots, and informs strategic decisions at the board level. Who uses Seeras? CEOs and board members evaluating organizational risk before strategic decisions. CHROs assessing employer brand dissonances between internal perception and external signals. Private equity funds conducting reputational due diligence on portfolio companies or acquisition targets. Advisory firms integrating reputational data into governance assessments. How it works. Each Deep Report is generated through an automated multi-source analysis pipeline covering court records, regulatory filings, news coverage across national and local outlets, employee review platforms, financial databases, and public perception signals. The analysis runs in under 10 minutes and delivers a structured PDF and presentation with scored dimensions, confidence intervals, key findings, and a strategic roadmap. Key differentiators: Seeras is the only platform that cross-references legal, media, local, and employer reputation data in a single analysis — surfacing contradictions that siloed tools miss entirely. Every score includes a confidence interval based on data availability, because responsible intelligence means knowing the limits of your data. Reports are generated from public sources only, with full source citations, ensuring independence and verifiability. Built for decision-makers, not marketing teams. While most reputation tools focus on brand sentiment and social metrics, Seeras delivers governance-grade intelligence: actionable, sourced, and structured for board-level consumption. The output is a strategic asset — not a dashboard of vanity metrics. Seeras Technologies LLC is headquartered in the United States and serves organizations across North America and Europe through its Deep Report product line, including the CEO Edition for governance teams and the CHRO Edition for employer brand intelligence.

#### Who Is the Company Behind SEERAS?

- **Seller:** [SEERAS Technologies](https://www.g2.com/sellers/seeras-technologies)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0846e4ce338580453e2e5131e57f535625f30f52b53e85ede0fb61a19f957293&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fseeras-technologies%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [SendUsReviews](https://www.g2.com/products/sendusreviews/reviews)

SendUsReviews is a customer satisfaction management platform. We are focused on helping small and medium appointment based businesses increase their customer satisfaction and google review profile by sending post appointment sms surveys.

#### Who Is the Company Behind SendUsReviews?

- **Seller:** [SendUsReviews](https://www.g2.com/sellers/sendusreviews)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [ServiceFame](https://www.g2.com/products/servicefame/reviews)

ServiceFame is a powerful, easy-to-use platform designed for home service businesses to grow their online reputation and win more customers. Our automated system helps you collect feedback from your customers, improve your service, and turn positive experiences into glowing Google reviews. Whether you run a cleaning company, lawn care business, or HVAC service, ServiceFame simplifies managing reviews, building trust, and boosting your business.

#### Who Is the Company Behind ServiceFame?

- **Seller:** [ServiceFame](https://www.g2.com/sellers/servicefame)
- **HQ Location:** Toronto, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c1757b2926b4cb59cde9e8f018908157718ca7ff1ba8aaa3ae6d1d6e026161f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fservicefame%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Shiji Reviewpro Reputation](https://www.g2.com/products/shiji-reviewpro-reputation/reviews)

Shiji Reviewpro Reputation by Shiji is the leading reputation management platform built for hospitality. Trusted by brands like Radisson Hotel Group, NH Hotels, and Ascott, it aggregates reviews from 140+ sources in 45+ languages and delivers powerful insights through the Global Review Index™ (GRI™), the industry-standard score. Hotels use it to monitor sentiment, benchmark competitors, automate responses with AI, and improve guest satisfaction. With custom dashboards, case management, and integrations with PMS, CRM, Google, and Booking.com, teams save time and act quickly on feedback. Scalable for single properties or global portfolios, Reviewpro Reputation helps over 60,000 hotels increase scores, improve service, and drive more revenue.

#### Who Is the Company Behind Shiji Reviewpro Reputation?

- **Seller:** [Shiji Group](https://www.g2.com/sellers/shiji-group-9f4fcabb-77ca-4d4d-9c91-8a0fef6e5c89)
- **Year Founded:** 1998
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a90d46d64bee517ce06de5213ac930180758d384be40eceac96f67268015048b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshijigroup%2Fposts%2F%3FfeedView%3Dall&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®
- **Ownership:** SSE: 2153

### [Staraudit](https://www.g2.com/products/staraudit/reviews)

Staraudit is an AI-powered Google review monitoring tool built for local businesses. We help restaurants, dental practices, salons, gyms, hotels, and retail stores stay on top of their online reputation — automatically. Our platform checks your Google Maps reviews every 6 hours and sends you instant email alerts when new reviews come in. Every review is analyzed by AI for sentiment, categories, and actionable insights. Positive reviews are automatically turned into branded social media graphics ready to share on Instagram and Facebook. You also receive a professional monthly PDF report with trends, ratings, and AI-driven recommendations. Setup takes 30 seconds — just paste your Google Maps link and you're live. No technical skills needed.

#### Who Is the Company Behind Staraudit?

- **Seller:** [Staraudit](https://www.g2.com/sellers/staraudit)
- **Year Founded:** 2026
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=de73409709b8c390c8630c555fec89a55d146bf30925d7f5dd9169e389fd6a51&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstaraudit%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Starrly](https://www.g2.com/products/starrly/reviews)

Starrly is an AI-powered Google review management platform built for UK small businesses. It pulls in your Google reviews, generates professional reply drafts using AI, and lets you approve and post them in one click. Includes a free reputation audit tool, sentiment analysis, and a Chrome extension for replying directly from Google Maps.

#### Who Is the Company Behind Starrly?

- **Seller:** [Starrly](https://www.g2.com/sellers/starrly)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [StarScore Pro](https://www.g2.com/products/starscore-pro/reviews)

AI-powered reputation management for local service businesses. StarScore Pro helps local service businesses — HVAC companies, plumbers, flooring contractors, and more — manage their online reputation without the manual work. Most local businesses lose customers before they ever get a call. Not because of bad service, but because their Google rating looks weak next to a competitor who has 3x the reviews and responds to every one. StarScore Pro fixes that. What it does: • Monitors Google and Facebook reviews in real time and sends instant SMS or email alerts • Uses AI to draft responses in your voice the moment a review posts — you approve, edit, or auto-post • Automates post-job SMS review requests with a built-in satisfaction filter that routes happy customers to Google and catches unhappy ones before they go public • Calculates a proprietary RepScore (0–100) based on rating, response rate, velocity, and sentiment — so you know exactly where you stand • Benchmarks you against local competitors Who it's for: Owner-operated local service businesses that want to protect and grow their Google reputation without hiring a marketing team. Built for HVAC companies first, expanding to plumbing, flooring, and other trades.

#### Who Is the Company Behind StarScore Pro?

- **Seller:** [Poly SaaS](https://www.g2.com/sellers/poly-saas)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Starworks](https://www.g2.com/products/starworks/reviews)

Starworks is a platform helping small Australian businesses automate Google review requests and respond to feedback using AI. Starworks uses AI to understand your business and send out tailored review requests to your customers to grow your online reputation.

#### Who Is the Company Behind Starworks?

- **Seller:** [Starworks](https://www.g2.com/sellers/starworks)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b74d6470cc1f735eb232719a89808c10896bf36f8a2aa36430a377382869930&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstarworksau&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Synx+](https://www.g2.com/products/synx-automation-pvt-ltd-synx/reviews)

Our company, Synx Automation Private Limited, operates under the brand Synx+, offering a subscription-based SaaS platform for review management. Our business model is centered around providing businesses with an all-in-one solution to collect, manage, and respond to reviews across multiple platforms, including Google, Facebook, Booking.com, Trustpilot, and Airbnb. Businesses subscribe to one of our three pricing tiers, which grant access to various features like automated review collection, sentiment analysis, and detailed review analytics.

#### Who Is the Company Behind Synx+?

- **Seller:** [Synx Automation](https://www.g2.com/sellers/synx-automation)
- **Year Founded:** 2024
- **HQ Location:** Thiruvanthapuram, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8321b39f97c4aa223bd0783c8f1126fe8b7f6e0bbec06036e3601445094fbfed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsynxautomate&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Synx+?

**["One of the best review management platform"](https://www.g2.com/survey_responses/synx-review-10485131)**

**Rating:** 5.0/5.0 stars

_— Vineesh C._

[Read full review](https://www.g2.com/survey_responses/synx-review-10485131)

### [Tattle](https://www.g2.com/products/tattle/reviews)

Build a better customer experience with Tattle. Our Customer Experience Improvement (CXI) platform collects feedback at every touch point of the customer journey. Tattle empowers hospitality leaders with the actionable data needed to boost guest satisfaction, optimize operational performance, and increase revenue. Tattle shares survey prompts with your guests across all channels, encouraging them to communicate while onsite, through loyalty apps, WiFi, or digital ordering platforms. Our causation-based survey approach collects more data points than traditional tools. Your brand will uncover the factors affecting each of your operational categories, so you know exactly what to improve. Our intuitive dashboard is designed to empower everyone—from general managers to corporate leaders— to work on the operational categories that will have the most impact on the customer experience. Unlike other feedback tools, Tattle uses the data to automatically provide improvement opportunities by location, group, and enterprise. It’s easy to monitor the direct impact of your team’s strategy on guest satisfaction scores and the progress towards goals. You’ll also have access to reporting and analytics, giving you a full view into trends over time, even down to the location and time of day.

#### Who Is the Company Behind Tattle?

- **Seller:** [Tattle](https://www.g2.com/sellers/tattle)
- **Year Founded:** 2015
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ae29d922a46b24eb1e174e09a6d5742a1f2faba4fcd07ef28bb31c3a9bbd6b68&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5105731%2F&secure%5Burl_type%5D=linkedin_company_website)  
50 employees on LinkedIn®

### [Terakeet](https://www.g2.com/products/terakeet/reviews)

Terakeet functions as a Reputation Operating System for global enterprises, enabling brands and executives to shape how they appear across search and generative AI platforms. We elevate the narratives that matter most, surface emerging risks early, and help preserve the trust that underpins long-term value in an environment where digital and reputational threats are deeply intertwined. Moving beyond traditional reputation management, we design and implement a resilient layer of protection that defends reputation across the full digital landscape.

#### Who Is the Company Behind Terakeet?

- **Seller:** [Terakeet](https://www.g2.com/sellers/terakeet)
- **Year Founded:** 2001
- **HQ Location:** Syracuse, US
- **Twitter:** @terakeet  
1,439 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=746ba71f1063218d8001df8af662cff53bea73209b37f61132616ce42a4439d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fterakeet%2F&secure%5Burl_type%5D=linkedin_company_website)  
263 employees on LinkedIn®

### [Testimo](https://www.g2.com/products/testimo/reviews)

Testimo is a Customer Flow Engine for Australian small businesses. After every completed job, Testimo sends a review request via SMS or email -- then automatically collects photos, testimonials, referrals and mailing list subscribers through a single configurable customer flow. Every customer interaction creates assets the business can act on immediately. Photos become social posts. Reviews and testimonials become case studies. Referrals become contacts. Mailing list opt-ins become outreach campaigns. Built specifically for Australian tradies, healthcare providers, salons, cafes, mechanics and service businesses. No enterprise bloat. No USD conversion. One plan, everything included, $49 AUD per month.

#### Who Is the Company Behind Testimo?

- **Seller:** [Testimo](https://www.g2.com/sellers/testimo)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [TherapySites](https://www.g2.com/products/therapysites/reviews)

TherapySites is an all-inclusive website design and online marketing platform built exclusively for mental health professionals. The service combines therapist-specific website templates, HIPAA-compliant communication tools, content libraries, SEO, and client-facing forms to help private practices launch and maintain a professional online presence without technical overhead.

#### Who Is the Company Behind TherapySites?

- **Seller:** [Internet Brands](https://www.g2.com/sellers/internet-brands)
- **Year Founded:** 1998
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8dc0858352f1b98d05ff7274ffafa80d7f321fbd9efdde61f739c19f4547544e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Finternet-brands%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,980 employees on LinkedIn®

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[Browse Online Reputation Management Themes](/categories/online-reputation-management/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna&nbsp;Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated October 3, 2024

Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from [social media monitoring](https://www.g2.com/categories/social-media-monitoring) software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with [product review](https://www.g2.com/categories/product-reviews) software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.

To qualify for inclusion in the Online Reputation Management category, a product must:

- Monitor online review sites for new and existing negative reviews
- Have a management platform to aggregate and interpret online reviews
- Create alerts and reports regarding a brand's current online reputation
- Provide forms or a vehicle to garner new online reviews

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