# Best Online Reputation Management Software - Page 16

## How Many Online Reputation Management Software Products Does G2 Track?

**Total Products under this Category:** 364

### Category Stats (Aug 2026)

- **Average Rating:** 4.54/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Online Reputation Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 40,400+ Authentic Reviews
- 364+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Reputation Management Software
 ![G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-reputation-management/grids.png?focus%5B%5D=19432&focus%5B%5D=39215&focus%5B%5D=4177&focus%5B%5D=14864&focus%5B%5D=1679&focus%5B%5D=10366&focus%5B%5D=58412&focus%5B%5D=84697)

Highlighted products: Birdeye, SOCi, Reputation, Yext, G2 Marketing Solutions, Podium, Okendo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=reputation&focus%5B%5D=yext&focus%5B%5D=g2&focus%5B%5D=podium&focus%5B%5D=okendo&focus%5B%5D=experience-com)

**Sponsored**

### Paige

Paige is the world's leading fully automated, AI-powered local SEO platform. Developed by Merchynt, Paige has helped over 20,000 agencies and business owners make their local marketing more effective. Paige automatically handles most of the important, but tedious local SEO tasks like reputation management, Google Business Profile (GBP) optimization, citation management, YouTube channel automation, social media automation, review management, performance reporting, and more. If you want to rank higher in local search results and generate more leads and sales from your GBP, consider giving Paige a try today!

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### [Guest Suite](https://www.g2.com/products/guest-suite/reviews)

Guest Suite is a French SaaS platform for review management, presence management, and customer satisfaction measurement. It helps multi-location brands and independent businesses control how they appear on Google Business Profile and 27+ local directories, collect and publish verified customer reviews, respond to those reviews with AI, and turn feedback into decisions, from one platform. Guest Suite is not a property management system, a booking engine, or hospitality software. It is a local visibility and online reputation platform, used wherever local reputation drives revenue: retail chains, automotive dealer networks, banking and insurance branches, real estate, healthcare, franchises, home services, and hospitality. Founded in 2013 in Nantes, France. 3,000+ brands. 10,000+ points of sale. Trusted by networks that can't afford to get this wrong Europcar - in 4 months: 1,929 new reviews collected, a 4.5/5 average rating, and 76% of all its Google reviews generated through Guest Suite. Banque Populaire Grand Ouest - 425 branches, 3,400 employees, 840,000 customers. In under 4 months, branches raised their Google rating by 2 full points and multiplied review volume by 4, collecting every authentic review, negatives included, with no filtering. Groupe SUMA - 26 dealerships across 5 manufacturer brands, consolidated onto one platform. Group average: 4.5/5. Distinxion - used vehicle distribution network. 2,000+ reviews in 2 years, Google ratings multiplied by 3. Also chosen by Crédit Mutuel, Emil Frey, Groupe PROMAN, Groupe Thivolle, and Camping Paradis. What Guest Suite does Presence Management & Local SEO. Create, update and optimize your listings on Google Business Profile and 27+ directories, GPS platforms and review sites from one interface. Bulk updates across an entire network (hours, addresses, services, photos, descriptions). Automatic detection of duplicate and inconsistent listings. NAP consistency enforced everywhere. Review Management. Automated review collection by email, SMS, QR code, NFC, tablet or fixed URL. Automatic distribution to Google, TripAdvisor, Pages Jaunes and more through dedicated distribution agreements. Fully automated AI review responses, generated and published without manual work, with optional human validation. You choose: 100% automated, AI-suggested with approval, or fully handled by our editorial team. All reviews in one inbox. Satisfaction & AI Semantic Analysis. Custom surveys across every channel. NPS, CSAT and custom scoring. AI semantic analysis reads open-text feedback and surfaces recurring themes automatically, no manual tagging. Built for networks. Granular permissions: HQ gets the consolidated network view, local managers see only their own location. Group, region, brand and location hierarchies. Native iOS and Android apps for managers who don't work at a desk. Why teams switch to Guest Suite Certified review authenticity. Guest Suite is NF Service Avis en ligne certified by AFNOR, France's national standards body, an independent audit of review authenticity, no-selective collection, and moderation process. Not a self-declared trust badge. As fake reviews become a legal exposure, this is the difference between claiming your reviews are real and proving it. Reviews are now read by AI, not just customers. In January 2026, Guest Suite commissioned IFOP to survey 1,003 French consumers. 27% now start their search for a local business with an AI assistant, and 85% of them then verify that recommendation against Google reviews before deciding. AI recommends; reviews confirm. Businesses with accurate listings and authentic reviews win both steps. Pricing power, measured. 54% of consumers would accept a higher price from a well-reviewed business, versus 17% for a poorly-reviewed one (IFOP x Guest Suite, 2026). Guest Suite operates primarily in France, in French, with a support team in Nantes. Four-time Great Place to Work honoree. Get started - 1 location → free 14-day trial, no credit card, no sales call. - 2+ locations → book a demo. We'll scope your network, permissions and rollout with you. FAQ Is Guest Suite hospitality software? No. Guest Suite is a review and local presence management platform. It started in tourism in 2013 and has served every sector since 2016. It handles no bookings and no front-desk operations. It is unrelated to "GuestSuites," a US hotel property management system. Does AI respond to reviews, or does a human team? Both, you choose. Fully automated AI response, AI-suggested with human approval, or fully managed by our editorial team. AI response is a core product feature, not a service add-on. Is there a mobile app? Yes, native iOS and Android.

#### Who Is the Company Behind Guest Suite?

- **Seller:** [Guest Suite](https://www.g2.com/sellers/guest-suite)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [HiFive](https://www.g2.com/products/hifive-hifive/reviews)

HiFive is a review management platform that enhances your online reputation, ranking, and visibility, improving your digital presence.

#### Who Is the Company Behind HiFive?

- **Seller:** [HiFive](https://www.g2.com/sellers/hifive-04370489-d97c-4725-a1bc-ca23aa633d79)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [HOTH Stars](https://www.g2.com/products/hoth-stars/reviews)

HOTH Stars is reputation management software.

#### Who Is the Company Behind HOTH Stars?

- **Seller:** [The HOTH](https://www.g2.com/sellers/the-hoth-4396cadb-42cc-43f8-955f-10f9d1d2d797)
- **Year Founded:** 2010
- **HQ Location:** St Petersburg
- **Twitter:** @thehothseo  
4,128 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=89c4d00c8f164b5ddbdee567b712613e3c70dd522e26336be97fa83924fafb28&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthe-hoth%2F&secure%5Burl_type%5D=linkedin_company_website)  
269 employees on LinkedIn®

### [IgniteKit](https://www.g2.com/products/ignitekit/reviews)

IgniteKit is an AI-powered digital marketing suite tailored to boost the operational efficiency and online presence of local businesses. This comprehensive platform simplifies complex tasks and automates key processes, allowing businesses to focus on growth and customer engagement. Key features include Messaging for direct audience engagement, Local SEO to enhance search visibility, and Reviews to manage online reputation. The Marketing CRM tracks and nurtures leads, while Campaigns facilitate the creation and sending of impactful email marketing. Social Media Management allows for effortless scheduling across platforms, and Automations streamline tasks like review requests and campaign dispatches. IgniteKit integrates these functionalities into a user-friendly interface, making advanced digital marketing accessible to all business types.

#### Who Is the Company Behind IgniteKit?

- **Seller:** [IgniteKit](https://www.g2.com/sellers/ignitekit)
- **HQ Location:** Denver, US
- **Twitter:** @IgniteKit
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d0bc50de0fd0b5007f19473e45cebf06486c3a5a4773c7baa7f4fd0aa86aac9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fignitekit&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [iLib](https://www.g2.com/products/ilib/reviews)

iLib is a free AI-powered tool that helps businesses automatically curate and manage their online reputation by gathering review links and feedback from various platforms into one centralized page. It allows companies to enhance their credibility, SEO, and trustworthiness by diversifying their review sources and showcasing brand assets and achievements.

#### Who Is the Company Behind iLib?

- **Seller:** [iLib Media](https://www.g2.com/sellers/ilib-media)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Incite Reviews](https://www.g2.com/products/incite-reviews/reviews)

Affordable and effective software platform that allows businesses to request an online review from their customers by sending an SMS text message or email containing a customized and branded link. Incite Reviews also empowers users to capture testimonials, run coupon and customer loyalty campaigns, showcase recent reviews on their website and so much more!

#### Who Is the Company Behind Incite Reviews?

- **Seller:** [Incite Reviews](https://www.g2.com/sellers/incite-reviews)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Indeed Employer Branding Hub](https://www.g2.com/products/indeed-employer-branding-hub/reviews)

A single, integrated solution to manage your brand on Indeed and Glassdoor.

#### Who Is the Company Behind Indeed Employer Branding Hub?

- **Seller:** [Indeed](https://www.g2.com/sellers/indeed)
- **Year Founded:** 2017
- **HQ Location:** Austin, TX
- **Twitter:** @indeed  
336,474 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bc876ad7fe73704b09ae021e1c04053fc396ed5798cfb7fb51e28a3c8761d119&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F36229%2F&secure%5Burl_type%5D=linkedin_company_website)  
19,674 employees on LinkedIn®

### [Infuse Reviews](https://www.g2.com/products/infuse-reviews/reviews)

Infuse Reviews is an innovative and affordable online review management software, you can Request, Respond, Display, and Share Reviews all from our easy-to-use dashboard. You can also create customized Digital Signage with online reviews automatically included, as well as Rewarded Surveys with dynamically generated content for your website.

#### Who Is the Company Behind Infuse Reviews?

- **Seller:** [Infuse Reviews](https://www.g2.com/sellers/infuse-reviews)
- **Year Founded:** 2020
- **HQ Location:** Houston, US
- **Twitter:** @InfuseReviews  
2 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=abe71814cd862d986097d926dde221aa041ec1fa60daf77b2cdae4a9eeba8a85&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F64686340%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Inside Edge](https://www.g2.com/products/inside-edge/reviews)

Inside Edge is the maker of Inside Edge Review Management (IERM) online reputation manager. Inside Edge manages advertising for a number of companies and developed IERM to support our own customers. It is a very cost effective point solution for soliciting and managing customer reviews. We know that our customers have little time and little inclination for soliciting reviews. Our solution makes it easy. Our top level solution even includes personally written review responses. Every review is responded to by our professionals and each response includes reinforcement of key features and benefits of your offering. We believe IERM is one of the best reasonably priced solutions on the market.

#### Who Is the Company Behind Inside Edge?

- **Seller:** [Inside Edge](https://www.g2.com/sellers/inside-edge)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [IntuitiveStay](https://www.g2.com/products/intuitivestay/reviews)

IntuitiveStay™ is the latest guest feedback, direct booking recovery and team intelligence for independent B&Bs, guesthouses and boutique hotels. Cut OTA commission, protect your reviews and give your staff a portable EI credential. Not built for chains. Built around the Guest Connection Score® (GCS), the world's first four-pillar emotional intelligence metric measuring Resilience, Empathy, Anticipation and Recognition, IntuitiveStay captures honest guest feedback, recovers direct booking revenue lost to OTA commission, recognises staff by name and gives owners a clear picture of both guest and team health in one dashboard. DIRECT BOOKING WIN-BACK When a happy returning guest submits feedback and opts in, they receive a personalised email from your property inviting them to book direct next time. No OTA. No commission cut. Every recovered booking goes straight back to you. Available on Host plan and above. GUEST FEEDBACK Guests scan a QR code to privately rate their experience. Low scores trigger an instant red alert. Strong scores nudge guests toward public reviews automatically. No app. Under 60 seconds. SPEAKEASY - ANONYMOUS STAFF SURVEYS Monthly anonymous surveys measure how your team really feels across six areas: pressure, recognition, psychological safety, wellbeing, culture and growth. Composite scores appear only once five or more responses are submitted. Flight risk detection flags declining areas at team level before anyone hands in their notice. Available on Host plan and above. OWNER DASHBOARD Real-time GCS scores, AI Daily Summary, Guest Voice Cloud, Pillar Trends, City Leaderboard and Red Alert Analytics. Compare private GCS against public Google or TripAdvisor ratings to catch reputation gaps early. SERVICE SIGNATURE The world's first verified emotional intelligence credential for hospitality staff. Built from real guest nominations. Bronze, Silver, Gold, Platinum. Belongs to the staff member permanently. Three staff accounts included free on all plans. Unlimited on Host plan and above. HOMEHOST Built for Airbnb hosts. AWRE scoring across Accuracy, Welcome, Responsiveness and Experience. Superhost Tracker monitors private scores against the 4.8 threshold in real time. LEARNING HUB Free EI training for owners, managers and staff built around the GCS pillars. SOLIDARITY SHIELD The more independent properties that join IntuitiveStay, the lower the price gets for everyone. No sudden price increases. No pricing model built to extract margin from operators who have little to spare. KEY FEATURES · Direct Booking Win-Back · Guest Connection Score® · Vent Box · Name Drop · Red Alert Analytics · AI Daily Summary · SpeakEasy Anonymous Staff Survey · Flight Risk Detection · Service Signature · City Leaderboard · Solidarity Shield PRICING Free plan available. Paid plans from £27.99/month (HomeHost) to £189.99/month (Founder). Hospitality plans for Bed and Breakfasts, guesthouses and hotels available separately. Flat rate. No per-user fees. No contracts. Free trial available. www.intuitivestay.com · Company No. 17094098 · ICO ZC106474

#### Who Is the Company Behind IntuitiveStay?

- **Seller:** [Intuitive Stay](https://www.g2.com/sellers/intuitive-stay)
- **Year Founded:** 2026
- **HQ Location:** London, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7c959622409d83baa31b3c2fea788e2058d69768843fc54f583c8936614d8f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fintuitivestay%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [iReview](https://www.g2.com/products/ireview/reviews)

iReview — The All-In-One Review Management & Online Reputation Platform iReview is a leading review management software and online reputation management platform designed to help businesses generate more 5-star reviews, improve their Google ratings, and manage customer feedback from one centralized dashboard. Built for both single-location businesses and multi-location enterprises, iReview streamlines every part of the review and reputation workflow — from collection to response to analytics. With iReview, businesses can effortlessly increase positive Google reviews, Yelp reviews, and Facebook recommendations through automated SMS and email review requests, QR codes, and NFC tap-to-review cards. Customers can leave feedback in seconds, dramatically increasing review volume. iReview also protects your online reputation by routing negative feedback to a private form, allowing businesses to resolve issues before they appear publicly. The platform consolidates reviews from all major sites, giving teams real-time visibility into customer sentiment. AI-powered review responses allow businesses to reply instantly with personalized, professional messaging — saving hours of manual work while maintaining a consistent brand voice. For hands-off teams, iReview offers full-service review management where outreach, monitoring, and responses are handled for you. iReview improves local SEO, helping businesses rank higher on Google Maps and local search results by increasing review frequency, improving sentiment, and maintaining accurate business listings. Advanced analytics provide insights into rating trends, customer satisfaction, employee performance, and multi-location reporting. Ideal for restaurants, auto dealers, home service companies, medical and dental offices, real estate firms, and franchises, iReview helps any business build trust, increase visibility, and convert more customers in a review-driven marketplace. Simple to set up and built for scale, iReview gives you everything you need to grow your online reputation, outperform competitors, and turn reviews into revenue. Why iReview Stands Out End-to-end reputation management (not just review monitoring) AI-powered automation to save hours of manual work Negative review protection + feedback capture Tools for both single-location and enterprise multi-unit brands Optional full-service management for busy teams NFC tap-to-review technology that dramatically increases review volume Designed to be simple, fast, and affordable — without sacrificing power

#### Who Is the Company Behind iReview?

- **Seller:** [Kore.co, Inc](https://www.g2.com/sellers/kore-co-inc)
- **Year Founded:** 2023
- **HQ Location:** 5502 Monterey Dr, Frisco, Texas 75034, US
- **Twitter:** @korecompany  
330 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=02d5c4561fa60900a7d17d68b1b613ac8afcd98af8cf0159fec8b12bf5426524&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fkorecoofficial%2F&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

### [irevu](https://www.g2.com/products/irevu/reviews)

irevu is an online review and reputation management solution that helps thousands of local business including multi-location enterprises; generate positive reviews; manage negative reviews; respond to reviews; monitor and analyze results over multiple review channels including Google, Facebook, Yelp and many more;

#### Who Is the Company Behind irevu?

- **Seller:** [irevu](https://www.g2.com/sellers/irevu)
- **Year Founded:** 2014
- **HQ Location:** Buffalo Grove, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5f09316c21d27ea583b20a53a0adfb849b5fa8b5c601f12f34bd7e36e69feba3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fireviewofficial%2F&secure%5Burl_type%5D=linkedin_company_website)  
11 employees on LinkedIn®

### [Isabella](https://www.g2.com/products/isabella/reviews)

Isabella is an AI-powered review management solution that helps restaurants respond to online customer reviews in their own brand voice. Built into the Dine Replies platform, Isabella reads incoming reviews across a restaurant's connected review sites, drafts contextual replies that match the business's tone and personality, and, where platform rules allow, automatically publishes them. Isabella will do just that. Isabella is designed for independent restaurants, multi-location groups, and hospitality operators who receive a steady stream of public reviews but lack the time or staff to respond to each one. The software addresses a common operational gap: reviews that go unanswered for days or weeks, including the critical and mid-range ratings that most influence a prospective diner's decision. The platform connects to a restaurant's review profiles and presents them in a single dashboard, so owners and managers can monitor sentiment, track response status, and oversee replies without logging into each individual site. Autopilot publishing is currently available for Google, with support for additional platforms in development; on other connected channels, Isabella generates draft replies for human review and approval. Key features and capabilities include: Brand-voice responses: Isabella generates replies tailored to each restaurant's tone, rather than generic templated text, so responses read as if written by the business itself. Multi-platform dashboard: A unified view consolidates reviews from 48+ integrated sources, including Google, Yelp, TripAdvisor, OpenTable, DoorDash, Uber Eats, and Trustpilot. Google autopilot: For Google reviews, responses can be published automatically without manual intervention, reducing the lag between when a review is posted and when it receives a reply. Negative-review alerts: Email and in-app notifications flag low-rated or critical reviews, allowing owners to address service issues directly when human attention is warranted. Approval workflow: On platforms where automatic publishing is restricted, Isabella drafts responses that staff can edit and approve, keeping a human in the loop where required. By centralizing review monitoring and automating routine responses, Isabella aims to help restaurants maintain a consistent public presence, reduce the volume of unanswered reviews, and preserve owner and staff time that would otherwise be spent on manual replies. The Premium plan is priced at $99 per month. (Isabella supports 50+ languages)

#### Who Is the Company Behind Isabella?

- **Seller:** [Dine Replies](https://www.g2.com/sellers/dine-replies)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=321fd74b4299e98ac35fadf91acb88a3611bd9ba0fa58055225c213a6f03c014&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdine-replies&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Kydos](https://www.g2.com/products/kydos/reviews)

Kydos allows businesses to instantly send review requests to customers and respond current reviews from 40+ local listings and directories. Send review requests directly to your customers from your dashboard either via text or email. You will also get instant feedback and real-time reporting, giving you the most accurate analytics.

#### Who Is the Company Behind Kydos?

- **Seller:** [Kydos](https://www.g2.com/sellers/kydos)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Kydos?

**["Excellent Review Management Software"](https://www.g2.com/survey_responses/kydos-review-4968403)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/kydos-review-4968403)

#### What Are G2 Users Discussing About Kydos?

- [What is Kydos used for?](https://www.g2.com/discussions/what-is-kydos-used-for)

### [Laika.live](https://www.g2.com/products/laika-live/reviews)

Laika is an easy-to-use tool created for overlooked small businesses to seamlessly collect customer reviews from real customers to help you get that coveted 5-star rating on Google Maps, Tripadvisor, etc., from real customers. It also protects your business from negative viral reviews. Laika enables you to communicate directly with the customer and resolve their issue quickly before that negative review goes live.

#### Who Is the Company Behind Laika.live?

- **Seller:** [Laika.live](https://www.g2.com/sellers/laika-live)
- **Year Founded:** 2023
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a015f2f7d7bacfea22529958862720eeb700b7ff176ad9267376690b7c4086a0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flaika-live-action%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

- [‹ Prev ‹ Prev](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score&page=15#product-list)
- [1](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score#product-list)
- [2](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score&page=2#product-list)
- …
- [12](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score&page=12#product-list)
- [13](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score&page=13#product-list)
- [14](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score&page=14#product-list)
- [15](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score&page=15#product-list)
- 16
- [17](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score&page=17#product-list)
- [18](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score&page=18#product-list)
- [19](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score&page=19#product-list)
- [20](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score&page=20#product-list)
- …
- [24](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score&page=24#product-list)
- [25](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score&page=25#product-list)
- [Next › Next ›](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Cad6073ae-6430-40be-8579-49459de85dd5&order=g2_score&page=17#product-list)

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[Browse Online Reputation Management Themes](/categories/online-reputation-management/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated October 3, 2024

Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from [social media monitoring](https://www.g2.com/categories/social-media-monitoring) software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with [product review](https://www.g2.com/categories/product-reviews) software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.

To qualify for inclusion in the Online Reputation Management category, a product must:

- Monitor online review sites for new and existing negative reviews
- Have a management platform to aggregate and interpret online reviews
- Create alerts and reports regarding a brand's current online reputation
- Provide forms or a vehicle to garner new online reviews

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