# Best Online Reputation Management Software - Page 11

## How Many Online Reputation Management Software Products Does G2 Track?

**Total Products under this Category:** 364

### Category Stats (Aug 2026)

- **Average Rating:** 4.54/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Online Reputation Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 40,400+ Authentic Reviews
- 364+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Reputation Management Software
 ![G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-reputation-management/grids.png?focus%5B%5D=19432&focus%5B%5D=39215&focus%5B%5D=4177&focus%5B%5D=14864&focus%5B%5D=1679&focus%5B%5D=10366&focus%5B%5D=58412&focus%5B%5D=84697)

Highlighted products: Birdeye, SOCi, Reputation, Yext, G2 Marketing Solutions, Podium, Okendo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=reputation&focus%5B%5D=yext&focus%5B%5D=g2&focus%5B%5D=podium&focus%5B%5D=okendo&focus%5B%5D=experience-com)

**Sponsored**

### Uberall

Uberall is the world’s first multi-location marketing platform that connects your digital presence to local revenue impact. We help brands grow by optimizing location performance across visibility, engagement, reputation, and conversion—now including the industry’s first GEO (Generative Engine Optimization) Studio. As AI search changes how customers find businesses, Uberall’s AI-powered platform ensures your locations aren't just found, but recommended. Our comprehensive solution simplifies multi-location marketing with powerful analytics, listings, reviews, store locators, local pages, and local inventory. With the addition of GEO Studio, brands can now monitor their visibility in AI search, benchmark against competitors in LLM responses, and automatically publish AI-readable, locally relevant content across the web. Founded in 2013 in Berlin, Uberall powers over 1.3 million locations globally. Trusted by leaders in retail, hospitality, and automotive, Uberall is shaping the future of location marketing.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=262&secure%5Bchosen_at%5D=2026-08-14T16%3A31%3A13Z&secure%5Bdisplayable_resource_id%5D=1258&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=1258&secure%5Bplacement_resource_ids%5D%5B%5D=1004661&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=13886&secure%5Bresource_id%5D=262&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-reputation-management%3FhsCtaTracking%3Dd512e020-1bcf-4aa4-9c7e-a218fdaabdd4%257Cad6073ae-6430-40be-8579-49459de85dd5%26page%3D11&secure%5Btoken%5D=e2dfc4f33b5452286ae0ffbe900bfc21f32005d800f5c6f5c0dfa6b9c0fc7d63&secure%5Burl%5D=https%3A%2F%2Fuberall.com%2Fen-us%2Fdemo%3Futm_source%3Dg2&secure%5Burl_type%5D=book_demo)

### [Everfect](https://www.g2.com/products/everfect/reviews)

Everfect is a reputation management platform for local businesses that centralises review collection, response management, and performance tracking. It enables businesses to automate review requests, reply to customer feedback using AI assistance, and improve visibility in local search results.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Everfect?

- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Everfect?

- **Seller:** [Everfect](https://www.g2.com/sellers/everfect)
- **Year Founded:** 2020
- **HQ Location:** Nottingham, GB
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=104e9b175ba752f1d831da2b75258fb4c5765f576371f8247c98e47d13de9598&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feverfect%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Everfect?

**["A Powerful Tool for Building Trust and Driving Client Growth"](https://www.g2.com/survey_responses/everfect-review-12606421)**

**Rating:** 5.0/5.0 stars

_— David A._

[Read full review](https://www.g2.com/survey_responses/everfect-review-12606421)

### [Felora](https://www.g2.com/products/felora-felora/reviews)

Felora is an AI marketing-content platform for small businesses. One consistent AI ambassador creates branded video reels, image ads, product ads, packaging mockups and social posts in Hebrew and English. Built Hebrew-first for the Israeli SMB market. Free tier; paid from ₪49/mo.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Felora?

- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)

#### Who Is the Company Behind Felora?

- **Seller:** [Felora](https://www.g2.com/sellers/felora)
- **Year Founded:** 2026
- **HQ Location:** Tel aviv, IL
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dc8895eb6fe45f5d64267b31cee7edbf8a6943d8e4c19234a559d42442ce007b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffelora-app%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Felora?

**["Transformative Marketing Made Simple"](https://www.g2.com/survey_responses/felora-review-12952687)**

**Rating:** 5.0/5.0 stars

_— Eliyahu L._

[Read full review](https://www.g2.com/survey_responses/felora-review-12952687)

### [getmoreonlinereviews.com](https://www.g2.com/products/getmoreonlinereviews-com/reviews)

Review management system for customers to review your business. Works with all major review sites as well as an option for direct reviews. Automate review requests and reminders via email or txt. Can integrate with other software such as Salesforce, Constant Contact, Mailchimp, Quickbooks Online, and Zapier. Market reviews directly on your website including WordPress sites and social media. Monitor and respond to reviews.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind getmoreonlinereviews.com?

- **Seller:** [getmoreonlinereviews.com](https://www.g2.com/sellers/getmoreonlinereviews-com)
- **Year Founded:** 2015
- **HQ Location:** Cape Coral, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb60885910bc0b9baf3a6524d05340c796c7b1ef9baacb5de17a5c53f542b01b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetmoreonlinereviews.com&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of getmoreonlinereviews.com?

**["This format has made it simple to request reviews from satisfied customers."](https://www.g2.com/survey_responses/getmoreonlinereviews-com-review-8055658)**

**Rating:** 4.5/5.0 stars

_— Aaron B._

[Read full review](https://www.g2.com/survey_responses/getmoreonlinereviews-com-review-8055658)

### [MavSocial](https://www.g2.com/products/mavsocial/reviews)

MavSocial is a social media management solution for businesses with multiple locations and profiles. Manage all your publishing, advertising, engagement, reviews, and reporting from one centralized platform MavSocial provides the unique ability for multi-location businesses to quickly and easily create geo-targetted Facebook ads. MavSocial supports Facebook, Instagram, Twitter, YouTube, LinkedIn, Google Business Profiles, and Tumblr.

**Average Rating:** 4.7/5.0

**Total Reviews:** 47

#### How Do G2 Users Rate MavSocial?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)

#### Who Is the Company Behind MavSocial?

- **Seller:** [Maventus Group](https://www.g2.com/sellers/maventus-group)
- **Year Founded:** 2012
- **HQ Location:** San Francisco, CA
- **Twitter:** @mavsocial  
20,378 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=715cd39bc51586800a3416819eca66bd93d131cc99e9f828f37592aeb6b3b99e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1883356%2F&secure%5Burl_type%5D=linkedin_company_website)  
23 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Marketing and Advertising, Internet
- **Company Size:** 69% Small, 20% Medium

#### What Are Recent G2 Reviews of MavSocial?

**["great platform"](https://www.g2.com/survey_responses/mavsocial-review-8004900)**

**Rating:** 5.0/5.0 stars

_— krystle s._

[Read full review](https://www.g2.com/survey_responses/mavsocial-review-8004900)

**["A Massive Time Saver for Anyone Managing Mulipal Locations"](https://www.g2.com/survey_responses/mavsocial-review-7788580)**

**Rating:** 5.0/5.0 stars

_— Damien V._

[Read full review](https://www.g2.com/survey_responses/mavsocial-review-7788580)

#### What Are G2 Users Discussing About MavSocial?

- [What is MavSocial used for?](https://www.g2.com/discussions/what-is-mavsocial-used-for)
- [What does MavSocial do?](https://www.g2.com/discussions/what-does-mavsocial-do)
- [How many accounts can you have on Hootsuite?](https://www.g2.com/discussions/how-many-accounts-can-you-have-on-hootsuite)
- [What are the best social media management tools?](https://www.g2.com/discussions/what-are-the-best-social-media-management-tools)
- [What is MavSocial?](https://www.g2.com/discussions/what-is-mavsocial)

### [Merchant Centric](https://www.g2.com/products/merchant-centric/reviews)

Merchant Centric is a technology and marketing provider that serves franchises, chains and corporations by empowering chief level executives with insights that drive revenue.

**Average Rating:** 4.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Merchant Centric?

- **Customer Feedback:** 6.7/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 6.7/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.3/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Merchant Centric?

- **Seller:** [Merchant Centric](https://www.g2.com/sellers/merchant-centric)
- **Year Founded:** 2013
- **HQ Location:** Westlake Village, US
- **Twitter:** @MerchantCentric  
200 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27a20c01124d725f70681c80566ba16a5729b34406fa975964b5337b12541531&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4799341&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Merchant Centric?

**["Provides valuable insights for your business"](https://www.g2.com/survey_responses/merchant-centric-review-9555740)**

**Rating:** 4.5/5.0 stars

_— Krishna N._

[Read full review](https://www.g2.com/survey_responses/merchant-centric-review-9555740)

### [Milestone Local & Reviews](https://www.g2.com/products/milestone-local-reviews/reviews)

Milestone Local lets you manage your business listing and establish your local presence through local search quickly, easily and with minimal effort. Optimize business listings across the entire local ecosystem including search engines, maps, navigation systems, data aggregators, IYPs and other key directories. Milestone Reviews is an Online Reputation Management software that helps businesses monitor reviews and ratings on a single screen, respond in a time-bound manner, track competitor reviews as benchmarking and integrates with CMSes to publish verified reviews on a website.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Milestone Local & Reviews?

- **Seller:** [Milestone](https://www.g2.com/sellers/milestone)
- **Year Founded:** 1998
- **HQ Location:** San Jose, CA
- **Twitter:** @milestone  
67 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=03d04708556200d70070edbae4071ba58e7578ccbde94964e273d2096a95ef4d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmilestone-internet-marketing%2F&secure%5Burl_type%5D=linkedin_company_website)  
552 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of Milestone Local & Reviews?

**["Seamless, Accurate, User Friendly"](https://www.g2.com/survey_responses/milestone-local-reviews-review-6947050)**

**Rating:** 5.0/5.0 stars

_— Michalla M._

[Read full review](https://www.g2.com/survey_responses/milestone-local-reviews-review-6947050)

### [My Reputation](https://www.g2.com/products/my-reputation/reviews)

MyReputation.ie is a Google Business Profile monitoring tool that automatically checks business listings every hour and sends instant email alerts when any field changes — including business name, address, phone number, website, opening hours, business category, and 27 additional fields. Google permits the public to suggest edits to any business listing, and many of these edits go live without the owner's approval. MyReputation.ie detects these unauthorised changes within 60 minutes and notifies the business owner by email with a before-and-after comparison. Changes can be reverted to their previous value with one click from the dashboard. Key capabilities include: 27+ field monitoring across business identity, contact details, opening hours, social profiles, and business links Hourly automated checks, 24/7/365 Instant email and browser push notifications on change detection One-click revert to restore previous field values Full audit trail with timestamped change history GBP health score with 3-week forecast AI-generated change explanations and review reply drafting Ghost editor detection for repeat unauthorised edits Multi-location dashboard for agencies and franchise networks White-label client portals and outbound webhooks (Agency plan) MyReputation.ie is built and operated by Sevenoways Innovations in Ireland. All data is stored within the EU. The service is GDPR-compliant and uses Google's official Business Profile API. Setup takes 60 seconds — no plugins, no code, no API keys required. Pricing: Free for 1 location (forever). Pro plan from €12/location/year. Agency plan from €29/location/year.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind My Reputation?

- **Seller:** [Sevenoways Innovations](https://www.g2.com/sellers/sevenoways-innovations)
- **Year Founded:** 2012
- **HQ Location:** Sligo, IE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=25f8074a59ae445c8558e67c2ce3ce7ce75bec0d9b21def50675cce1f235dd69&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsevenowaysinnovations&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of My Reputation?

**["Works Like a Charm for Google Business Profile Change Notifications"](https://www.g2.com/survey_responses/my-reputation-review-12934252)**

**Rating:** 5.0/5.0 stars

_— Marleen K._

[Read full review](https://www.g2.com/survey_responses/my-reputation-review-12934252)

### [Norly](https://www.g2.com/products/norly/reviews)

Norly is a review management tool that helps small businesses collect more customer reviews through personalized video requests. Currently, the product enables business owners to quickly send friendly video review requests via links, email, or QR codes, creating a more engaging experience for their customers. It also includes features like filtering negative feedback through a private form, helping businesses manage their reputation proactively. Key Features & Functionality • Video-first review requests (email / link / QR) • Instant branded landing pages that guide happy customers to Google, Tripadvisor, Yelp, etc. • End-to-end status tracking for each contact (sent → opened → reviewed) • Private negative-feedback filter to protect public ratings In the near future, Norly plans to introduce: • Comprehensive AI-driven analytics to highlight customer feedback trends and insights. • AI-powered suggested replies for managing customer reviews more effectively. • AI avatars to automate review requests and responses, making the process effortless for business owners.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Norly?

- **Customer Feedback:** 0.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.3/10 (Category avg: 8.0/10)

#### Who Is the Company Behind Norly?

- **Seller:** [Norly](https://www.g2.com/sellers/norly)
- **Year Founded:** 2024
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7cfb675bdf85654ac72b773cd9cc730ce11fb22d5f8b8d6f6e03da982b7541bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnorlyco%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Norly?

**["Norly is a great SaaS for service businesses"](https://www.g2.com/survey_responses/norly-review-11278162)**

**Rating:** 5.0/5.0 stars

_— Verified User in Leisure, Travel & Tourism_

[Read full review](https://www.g2.com/survey_responses/norly-review-11278162)

### [Notifi](https://www.g2.com/products/notifi/reviews)

Notifi is a modern field services management platform designed to help service businesses grow and operate more efficiently. It integrates essential tools such as SalesCRM, VoIP, workflow automation, and extensive customization options, providing a comprehensive solution for managing various aspects of business operations. With Notifi, businesses can streamline job costing, estimating, scheduling, dispatching, invoicing, and inventory management. The built-in SalesCRM enables businesses to manage customer interactions through email, VoIP, and SMS from a single platform, ensuring that no opportunities are missed. Advanced customization allows users to tailor fields, forms, and workflows to their specific needs, while automation handles repetitive tasks, boosting productivity and reducing errors. Notifi also offers advanced reporting tools that provide deep insights into business operations, helping users monitor key performance indicators and make informed decisions. Real-time updates on technician status improve customer communication, keeping clients informed and satisfied. The platform seamlessly integrates with third-party applications, creating a cohesive software ecosystem. Its user-friendly interface requires no technical expertise, making it easy to onboard and use. Dedicated support ensures a smooth transition to Notifi, and its scalability accommodates business growth. Overall, Notifi is the ideal solution for service companies looking to enhance efficiency, streamline operations, and drive growth.

**Average Rating:** 5.0/5.0

**Total Reviews:** 5

#### How Do G2 Users Rate Notifi?

- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 5.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 5.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Notifi?

- **Seller:** [Notifi](https://www.g2.com/sellers/notifi)
- **Year Founded:** 2024
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5d3ea87a2a51ec6854bcee7c3aa196f3b168f5e4d5367b7204b755cec943977e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetnotifi%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 80% Small

#### What Do G2 Reviewers Say About Notifi?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Notifi for its **excellent customer support** , highlighting helpful guidance during implementation and education on usage.
- Users value the **ease of operation** of Notifi, praising great customer service and impactful implementation support.
- Users enjoy the **ease of implementation** with Notifi, making the transition to a streamlined system effortless.
- Users appreciate the **ease of operation** with Notifi, noting its significant upgrade to their business processes.
- Users find **easy implementation** with Notifi, thanks to excellent customer service and effective user education.

##### Cons

- Users warned about **delays** with Notifi, expressing frustration over unfulfilled promises and untrustworthy service delivery.
- Users express dissatisfaction with **expensive costs** and unmet service expectations, leading to frustration and distrust.
- Users report serious **payment issues** with Notifi, facing delays and unmet service promises, leading to distrust.
- Users express frustration over **poor customer support** , citing unfulfilled promises and delayed service delivery from Notifi.
- Users report significant **processing delays** , leading to unmet expectations and frustration with Notifi's service delivery.

#### What Are Recent G2 Reviews of Notifi?

**["Streamlined Our Business with Comprehensive Automation"](https://www.g2.com/survey_responses/notifi-review-10762237)**

**Rating:** 5.0/5.0 stars

_— Verified User in Events Services_

[Read full review](https://www.g2.com/survey_responses/notifi-review-10762237)

**["Effortless Scheduling, Estimating, and Invoicing"](https://www.g2.com/survey_responses/notifi-review-12623887)**

**Rating:** 5.0/5.0 stars

_— Taylor T._

[Read full review](https://www.g2.com/survey_responses/notifi-review-12623887)

### [Optimum Feedback](https://www.g2.com/products/optimum-feedback/reviews)

Optimum Feedback manages online reputation, customer feedback and local search optimization for 'real-world' businesses.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Optimum Feedback?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Optimum Feedback?

- **Seller:** [Optimum Feedback](https://www.g2.com/sellers/optimum-feedback)
- **HQ Location:** Manchester, United Kingdom
- **Twitter:** @OptimumFeedback  
14 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3cba7388e5cf3a74a4b0ad16f6beda7ac41c9d4e341079091b53ac6b6897e5a3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbitcot%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Optimum Feedback?

**["Service is second to none"](https://www.g2.com/survey_responses/optimum-feedback-review-305522)**

**Rating:** 5.0/5.0 stars

_— Steven E._

[Read full review](https://www.g2.com/survey_responses/optimum-feedback-review-305522)

### [Paddle CRM](https://www.g2.com/products/paddle-crm/reviews)

Paddle CRM is an all-in-one platform combining CRM, marketing automation, lead capture, reputation management, AI-powered engagement, and client communication into one cohesive system. Designed specifically for local service businesses, Paddle CRM eliminates the need for a patchwork of disconnected tools. Users get access to contact management, sales pipelines, calendar booking, SMS/email automation, funnel and website builders, review generation tools, and real-time AI assistants to help them nurture leads, book appointments, and close deals faster—all from a single dashboard. Whether you're a solo contractor or part of a multi-location business, Paddle CRM provides the infrastructure to grow your business more efficiently.

**Average Rating:** 2.5/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Paddle CRM?

- **Customer Feedback:** 5.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 5.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 5.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Paddle CRM?

- **Seller:** [Paddle CRM](https://www.g2.com/sellers/paddle-crm)
- **Year Founded:** 2023
- **HQ Location:** Dover, US
- **Twitter:** @PaddleCRM
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4da98b1b92c3a93fd3f8fd75700d1b128ac96becf26cf3f18558d535d7120c8d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpaddle-crm&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About Paddle CRM?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **automation features** in Paddle CRM that streamline follow-ups and reduce manual work effectively.
- Users appreciate the **automation features** of Paddle CRM, significantly reducing manual work for follow-ups and reminders.
- Users appreciate the **customizability** of Paddle CRM, enhancing their ability to track leads and manage deals effectively.
- Users value the **customization options** in Paddle CRM, enhancing lead tracking and overall user experience effortlessly.
- Users appreciate the **ease of use** of Paddle CRM, facilitating quick onboarding and efficient lead tracking.

##### Cons

- Users find Paddle CRM's **dashboard issues** limiting, due to restricted customization and slow mobile performance with large data sets.
- Users note **integration issues** , feeling that Paddle CRM lacks adequate native options and faces performance challenges with mobile functionality.
- Users find that the **limited customization** of Paddle CRM restricts their ability to tailor the experience to their needs.
- Users find the **limited integrations** in Paddle CRM restrict their ability to connect with third-party applications effectively.
- Users find Paddle CRM lacking in **advanced reporting and integration features** , affecting overall functionality and customization.

### [Podstatus](https://www.g2.com/products/podstatus/reviews)

Podstatus is a service to monitor podcasts. Monitor reviews for all of your podcasts. Track your ranks hourly in 175 countries. Daily in your inbox.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Podstatus?

- **Customer Feedback:** 8.3/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Podstatus?

- **Seller:** [Podstatus](https://www.g2.com/sellers/podstatus)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Podstatus?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **daily updates and image studio** , which enhance their content creation efficiency for podcasts.
- Users enjoy the **daily e-mail updates** from Podstatus, which help streamline their podcast management effortlessly.
- Users value the **daily updates** from Podstatus, finding them essential for efficient podcast management and asset creation.

#### What Are Recent G2 Reviews of Podstatus?

**["Absolute worth the (tiny!) investment if you’re serious about your Podcast!"](https://www.g2.com/survey_responses/podstatus-review-11502808)**

**Rating:** 5.0/5.0 stars

_— Andrei K._

[Read full review](https://www.g2.com/survey_responses/podstatus-review-11502808)

### [Rannko](https://www.g2.com/products/rannko/reviews)

Rannko is at the forefront of digital reputation management, helping business owners large and small grow their brand and improve public perception. Turning your customers into your very own brand ambassadors. Concentrating on “Local First” Rannko is able to help your business flourish through our intuitive easy to use platform that features three key products; Review Management, Meerkat Social Media & PowerListings Management. Rannko is your hub, your central command and online personal assistant that brings together reputation, social and networking. Primary Products: Review Management - Make maintaining an online presence and interacting with your customers simple and effective. Consolidate reviews from multiple platforms to one single timeline. Our review management system makes achieving 5 star customer satisfaction as easy as a click of the mouse.
 Meerkat Social - Interacting across all of your social networks has never been easier! Create a customized weekly scheduling queue for scheduling posts. Share industry related curated content from 1 of our millions of article and get a consolidated look at timeline and brand assets all with the push of a button.
 PowerListing Management - Take back control of your online brand across 60+ digital services & citations, synchronize your business info, rank higher and be easily found across the web no matter what platform or device your customers use, thus enhancing your SEO and search results.


**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Rannko?

- **Seller:** [Rannko](https://www.g2.com/sellers/rannko)
- **Year Founded:** 2017
- **HQ Location:** Tampa, US
- **Twitter:** @Rannko\_App  
90 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=064b2ce7aa8269e9020149e968e5e29b3ec685d7245c769157be5eb0fd27a936&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frannko%2F&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Rannko?

**["Rannko - the most cost effective review management platform available"](https://www.g2.com/survey_responses/rannko-review-3395032)**

**Rating:** 5.0/5.0 stars

_— Verified User in Law Practice_

[Read full review](https://www.g2.com/survey_responses/rannko-review-3395032)

#### What Are G2 Users Discussing About Rannko?

- [What is Rannko used for?](https://www.g2.com/discussions/what-is-rannko-used-for)

### [RapidNPS](https://www.g2.com/products/rapidnps/reviews)

RapidNPS offers a single dashboard for tracking customer satisfaction across various locations per different tracking sources (employees, sales channels, or product groups), in addition to enhancing Google Reviews rating.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind RapidNPS?

- **Seller:** [KEEPGROWUP DMCC](https://www.g2.com/sellers/keepgrowup-dmcc)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Large

#### What Are Recent G2 Reviews of RapidNPS?

**[""Best Customer Satisfaction analysis tool-RapidNPS""](https://www.g2.com/survey_responses/rapidnps-review-9371300)**

**Rating:** 5.0/5.0 stars

_— Satish K._

[Read full review](https://www.g2.com/survey_responses/rapidnps-review-9371300)

### [Rating Captain Reviews](https://www.g2.com/products/rating-captain-reviews/reviews)

Rating Captain is an advanced customer review management platform. Sign up for a Rating Captain trial account so you can collect reviews of your business from all over the internet and manage them from one place. You can talk to dissatisfied customers and turn them into satisfied ones, use rich snippet stars and SEO widgets to increase your sales. You will also have access to analytics, reports and audits, and AI will provide you with information about your products and service quality.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1

#### How Do G2 Users Rate Rating Captain Reviews?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Customer Feedback:** 8.3/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.3/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 8.3/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Rating Captain Reviews?

- **Seller:** [Rating Captain](https://www.g2.com/sellers/rating-captain)
- **Year Founded:** 2023
- **HQ Location:** Wrocław, Poland
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=510b84fb27cfd6dec87da3d7eea4dd58bf586551432533658a61d0e63f8ccb71&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fratingcaptain%2F%3ForiginalSubdomain%3Dpl&secure%5Burl_type%5D=linkedin_company_website)  
12 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Rating Captain Reviews?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **centralized management** of Rating Captain, making optimization for local SEO seamless and efficient.
- Users value the **seamless client interaction** capabilities of Rating Captain, enhancing their local SEO agency efforts.
- Users appreciate the **content creation features** of Rating Captain, which significantly enhance local SEO strategies.
- Users find the **easy integrations** of Rating Captain essential for optimizing local business pages effortlessly.
- Users value the **multi-platform posting** capability of Rating Captain Reviews, streamlining the management of GMB pages effectively.

#### What Are Recent G2 Reviews of Rating Captain Reviews?

**["Best Local SEO Toolkit for Agency"](https://www.g2.com/survey_responses/rating-captain-reviews-review-10644067)**

**Rating:** 5.0/5.0 stars

_— redoan K._

[Read full review](https://www.g2.com/survey_responses/rating-captain-reviews-review-10644067)

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[Browse Online Reputation Management Themes](/categories/online-reputation-management/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated October 3, 2024

Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from [social media monitoring](https://www.g2.com/categories/social-media-monitoring) software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with [product review](https://www.g2.com/categories/product-reviews) software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.

To qualify for inclusion in the Online Reputation Management category, a product must:

- Monitor online review sites for new and existing negative reviews
- Have a management platform to aggregate and interpret online reviews
- Create alerts and reports regarding a brand's current online reputation
- Provide forms or a vehicle to garner new online reviews

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