# Best Online Reputation Management Software - Page 2 ## How Many Online Reputation Management Software Products Does G2 Track? **Total Products under this Category:** 364 ### Category Stats (Aug 2026) - **Average Rating:** 4.54/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Online Reputation Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 40,400+ Authentic Reviews - 364+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Online Reputation Management Software ![G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-reputation-management/grids.png?focus%5B%5D=19432&focus%5B%5D=39215&focus%5B%5D=4177&focus%5B%5D=14864&focus%5B%5D=1679&focus%5B%5D=10366&focus%5B%5D=58412&focus%5B%5D=84697) Highlighted products: Birdeye, SOCi, Reputation, Yext, G2 Marketing Solutions, Podium, Okendo, and Experience.com. Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=reputation&focus%5B%5D=yext&focus%5B%5D=g2&focus%5B%5D=podium&focus%5B%5D=okendo&focus%5B%5D=experience-com) **Sponsored** ### Frame.io One platform for all your creative work. Frame.io is the all-in-one platform that helps creative teams collaborate, review, and deliver projects faster. Whether you’re working in video, design, or marketing, Frame.io centralizes your creative process—from upload to approval—in one secure, easy-to-use workspace built specifically for creatives. Upload nearly any creative file lightning-fast to a cloud workspace purpose-built for visual assets. Panel-based workspaces and nested folder trees make organizing, finding, and sharing assets intuitive and effortless. With flexible metadata, you can tag, sort, and group files by assignee, due date, status, and more—so your team can work the way it wants. Frame.io eliminates silos with secure, centralized communication that follows the work. You can share assets on the fly, collaborate in context, and find anything instantly across projects. Powerful features like speaker-labeled transcripts, searchable captions, and Collections make managing even the most complex creative pipelines simple. Best-in-Class Review & Approval Get precise, actionable feedback on videos, images, and documents with tools designed for every stakeholder—creatives, clients, and executives alike. Comment directly on a frame or image, timestamp notes, and keep conversations tied to specific assets so nothing gets lost in translation. Customized Workflow Management Assign tasks, track milestones, and build workflows tailored to your team’s unique process. Metadata-powered tracking helps you visualize progress from concept through delivery, ensuring every step is aligned, transparent, and on schedule. Beautiful Sharing & Presentations Showcase your work in crystal-clear high resolution with custom-branded share links and presentations. Add your logo, background, colors, and headers so everything stays on brand. Control permissions with a click—decide who can view, comment, or download, and easily toggle settings as needs evolve. Enterprise-Grade Security Protect your intellectual property with advanced security features like watermarking, single sign-on (SSO), and two-factor authentication (2FA). You decide who sees what, how they interact with assets, and when access expires—so your creative work stays safe at every stage. Whatever you create, Frame.io helps you deliver it faster. That’s why teams across industries choose Frame.io to accelerate their creative workflows, unify collaboration, and elevate the way they produce and present their work. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=262&secure%5Bchosen_at%5D=2026-08-13T21%3A13%3A35Z&secure%5Bdisplayable_resource_id%5D=1233&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=20378&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=20378&secure%5Bresource_id%5D=262&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-reputation-management%3FhsCtaTracking%3Dd512e020-1bcf-4aa4-9c7e-a218fdaabdd4%257Ca6256d43-0c9d-488e-ba35-67d632b2e90c%26page%3D2&secure%5Btoken%5D=e33308090d1511396f83b016715acfad64700d6562f3068a8c247679002412bd&secure%5Burl%5D=https%3A%2F%2Fbusiness.adobe.com%2Fproducts%2Fframeio-business.html%3Fsdid%3DKH8NV3CW%26mv%3Daffiliate&secure%5Burl_type%5D=custom_url) ### [Partoo](https://www.g2.com/products/partoo/reviews) At Partoo, our mission is to make businesses more visible on the Internet, to improve their e-reputation and to help them gain more customers. Our all-in-one solution empowers strategic decision-making through intuitive dashboards, enabling decision-makers to measure ROI and foster lasting customer relationships. Partoo works with a wide range of local and international companies across various industries, including small and medium-sized businesses, as well as large corporations like McDonald's, Toyota, Carrefour, and Sports Direct. The simplicity of our local listing solution enables companies to manage the tool at both local and brand levels. Partoo boasts a team of over 400 professionals and serves more than 400 clients in over 100 countries Products Details Partoo helps companies grow with the following products by meeting its 3 objectives: Get Found, Get Chosen and Get Clients. Get found: - Presence Management: automatically broadcast your stores’ information on the main directories, GPS, search engines, social networks and opinion websites. - Store Locator: optimise your website with a Store Locator and customisable pages per location. Make your Point of Sales stand out on the queries associated with your activity. Get chosen: - Review Management: centralise the reviews left on your listings, whether they come from Google, TripAdvisor or Facebook. Get regular reports, analyse them and respond from a single interface. - Review Booster: encourage satisfied customers to leave positive reviews on Google Business Profile via SMS invites. Get clients: - Messages: centralise messages received from Google Business Profile, Facebook Messenger, and Instagram and easily reply to them centrally or locally! **Average Rating:** 4.7/5.0 **Total Reviews:** 51 #### How Do G2 Users Rate Partoo? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **Customer Feedback:** 9.5/10 (Category avg: 8.8/10) - **Digital Media Monitoring:** 8.2/10 (Category avg: 8.0/10) - **Competitive Intelligence:** 8.5/10 (Category avg: 8.3/10) #### Who Is the Company Behind Partoo? - **Seller:** [Partoo](https://www.g2.com/sellers/partoo) - **Year Founded:** 2014 - **HQ Location:** Paris - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=02dc64027952c2b1b827b59cfb6fef57f44b90b1e107acb8c4f355cab3c69f92&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpartoo%2F&secure%5Burl_type%5D=linkedin_company_website) 454 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Automotive - **Company Size:** 35% Small, 29% Medium #### What Do G2 Reviewers Say About Partoo? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **intuitive and user-friendly interface** of Partoo, making management tasks easy and efficient. - Users commend Partoo for its **excellent customer service** , appreciating proactive support and quick problem resolution. - Users praise the **excellent customer support** of Partoo, highlighting quick problem resolution and proactive assistance. - Users find Partoo's platform **essential** for managing multiple locations, boosting visitor numbers and ensuring smooth operations. - Users find Partoo **extremely helpful** for Google management, appreciating its efficiency and excellent support from account managers. ##### Cons - Users find the pricing of Partoo to be **expensive** , which may deter long-term commitment and satisfaction. - Users find the **high pricing** of Partoo to be a potential barrier, suggesting a need for cost adjustments. - Users express concerns over **pricing issues** , suggesting that costs should decrease after two years of service. - Users often face **Google-related bugs** during video verification, affecting their overall experience with Partoo. - Users experience **performance issues** with Partoo, noting that some features operate slowly despite good setup. #### What Are Recent G2 Reviews of Partoo? **["Essential for Review Management and Visibility"](https://www.g2.com/survey_responses/partoo-review-12582320)** **Rating:** 5.0/5.0 stars _— Gerardo B._ [Read full review](https://www.g2.com/survey_responses/partoo-review-12582320) **["Partoo Makes Presence and Review Management Easier"](https://www.g2.com/survey_responses/partoo-review-12294317)** **Rating:** 5.0/5.0 stars _— Anne K._ [Read full review](https://www.g2.com/survey_responses/partoo-review-12294317) ### [Reviews.io](https://www.g2.com/products/reviews-io/reviews) REVIEWS.io - Turn Trust into Growth with Social Proof That Converts REVIEWS.io empowers high-growth eCommerce brands to collect, manage, and amplify the voice of their customers through reviews and user-generated content (UGC). Whether you're looking to boost conversion rates, build long-term trust, or improve marketing performance—REVIEWS.io makes it easy. Automate the collection of product, company, photo, and video reviews via email, SMS, or through integrations with Klaviyo, Shopify Flow, and beyond. Display them seamlessly with over 15 fully customizable, on-brand widgets that elevate your website, email campaigns, and social media presence. Enhance your Google visibility with integrated star ratings to improve performance across both paid and organic channels. Collect deeper insights with first-party data tools like Attributes and Surveys, and syndicate your reviews to key third-party platforms to extend your reach. With over a decade of experience and thousands of 5-star rated customers, REVIEWS.io is trusted by over 12,000 leading brands to drive real business outcomes. Now part of Clearer.io, we’re helping brands build better buying experiences powered by authentic customer voice. “We saw a 38% uplift in conversions after implementing REVIEWS.io widgets across product and category pages.” — Head of Digital Commerce, Boxraw Why Brands Choose REVIEWS.io ✓ 15+ customizable review & UGC widgets ✓ Google Shopping & SEO-ready with structured data ✓ Deep integrations: Shopify, Klaviyo, Gorgias & more ✓ First-party data for better segmentation & targeting ✓ Proven ROI with fast time to value and white-glove support Whether you're launching your first campaign or scaling globally, REVIEWS.io gives you the tools to turn customer feedback into your most powerful growth engine. Join thousands of brands already building trust, driving revenue, and standing out in a crowded market with REVIEWS.io. **Average Rating:** 4.8/5.0 **Total Reviews:** 646 #### How Do G2 Users Rate Reviews.io? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Customer Feedback:** 9.4/10 (Category avg: 8.8/10) - **Digital Media Monitoring:** 8.1/10 (Category avg: 8.0/10) - **Competitive Intelligence:** 8.8/10 (Category avg: 8.3/10) #### Who Is the Company Behind Reviews.io? - **Seller:** [clearer.io](https://www.g2.com/sellers/clearer-io) - **Year Founded:** 2022 - **HQ Location:** Boston, MA - **Twitter:** @clearer\_io 169 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=15306cc7c5d62745ddd6dedf78ce5b8e14b77f382cc28cd95e2c4e158a17bba8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclearerio%2F&secure%5Burl_type%5D=linkedin_company_website) 173 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Director, Managing Director - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 84% Small, 14% Medium #### What Do G2 Reviewers Say About Reviews.io? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **helpful customer support** of Reviews.io, praising its effectiveness and ease of use. - Users value the **helpfulness of the support team** , who provide invaluable assistance in resolving issues efficiently. - Users rave about the **ease of use** of Reviews.io, making it simple for customers to leave feedback effortlessly. - Users praise the **exceptional helpfulness of the support team** , appreciating their quick responses and tailored assistance. - Users commend the **extremely quick response time** and efficient customer support at Reviews.io, enhancing their experience. ##### Cons - Users find the **pricing to be quite expensive** for basic features, impacting overall value perception. - Users express frustration with **poor customer support** , citing ineffective communication and inconsistent assistance from support team members. - Users find the **difficult setup** challenging due to a steep learning curve and limited customization options. - Users find **review import coordination challenging** and seek improvements in SEO and customer profile management. - Users find the **difficult navigation** challenging, with menu orientation and review submission being notably complex. #### What Are Recent G2 Reviews of Reviews.io? **["Fair Pricing, Easy Integration, and Reliable Reviews Management"](https://www.g2.com/survey_responses/reviews-io-review-13168916)** **Rating:** 4.5/5.0 stars _— Paul S._ [Read full review](https://www.g2.com/survey_responses/reviews-io-review-13168916) **["Love Reviews.io!"](https://www.g2.com/survey_responses/reviews-io-review-4275131)** **Rating:** 5.0/5.0 stars _— Bob K._ [Read full review](https://www.g2.com/survey_responses/reviews-io-review-4275131) ### [YouScan](https://www.g2.com/products/youscan/reviews) YouScan is a next-generation, AI-powered social listening platform designed to help users gain deep insights into customer behavior and sentiment. This innovative solution caters specifically to marketers, researchers, and public relations professionals who seek to understand their audience more comprehensively. By analyzing what customers say, do, and who they are, YouScan provides a holistic view of consumer interactions with brands, enabling organizations to make informed decisions based on real-time data. The platform is particularly beneficial for a diverse range of users, including large corporations and smaller, customer-centric brands. With over 400 clients worldwide, including industry giants like Nestle, L'Oreal, and Coca-Cola, YouScan is trusted by both established brands and emerging companies. Its mission is to empower organizations to listen to their customers effectively, fostering improved engagement and strategic growth. YouScan boasts several key features that set it apart in the social listening category. One of its standout offerings is the Insights Copilot, a conversational social listening AI agent. This feature simplifies the process of extracting valuable insights from vast amounts of text data, allowing users to effortlessly gauge consumer opinions on brands, competitors, and relevant events. Additionally, YouScan's industry-leading image analysis capabilities enable "visual listening," allowing users to understand how consumers interact with brands through social media images, including brand logo detection and automated visual content reports. Understanding the audience is crucial for effective marketing strategies, and YouScan excels in this area with its Audience Insights feature. This tool provides demographic information, interests, and occupations of individuals discussing brands and topics on social media, allowing users to tailor their marketing efforts to specific segments. The platform's powerful reporting capabilities, combined with a sleek and user-friendly interface, make it accessible and appealing to a wide range of users, from large enterprises to startups. Recognized by industry experts, YouScan has received accolades such as being named a "Cool AI Vendor for Marketing" by Gartner and winning multiple MarkTech Breakthrough Awards for "Best Social Media Monitoring Software." Founded in Kyiv, YouScan has grown into a distributed team with offices across Europe and Latin America, reflecting its commitment to serving a global clientele while continuously evolving to meet the needs of the market. **Average Rating:** 4.7/5.0 **Total Reviews:** 301 #### How Do G2 Users Rate YouScan? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **Customer Feedback:** 9.2/10 (Category avg: 8.8/10) - **Digital Media Monitoring:** 8.7/10 (Category avg: 8.0/10) - **Competitive Intelligence:** 9.3/10 (Category avg: 8.3/10) #### Who Is the Company Behind YouScan? - **Seller:** [YouScan](https://www.g2.com/sellers/youscan) - **Company Website:** www.youscan.io - **Year Founded:** 2010 - **HQ Location:** Kyiv, Kyiv City - **Twitter:** @YouScan\_io 441 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a0672b1309b31065f60c6ef8b85793c01d831a362043c9070d90ee72c0e3828e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F525639%2F&secure%5Burl_type%5D=linkedin_company_website) 96 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Market Research - **Company Size:** 48% Small, 35% Medium #### What Do G2 Reviewers Say About YouScan? _AI-generated summary from verified user reviews_ ##### Pros - Users commend YouScan for its **excellent customer support** , providing prompt assistance and enriching onboarding experiences. - Users praise YouScan for its **helpful customer support** that promptly addresses questions and enhances user experience. - Users appreciate YouScan for its **ease of use** , boasting an intuitive interface and helpful customer support. - Users are impressed by YouScan's **powerful analytics capabilities** , enabling them to uncover actionable insights efficiently. - Users find YouScan's **social listening capabilities** invaluable for monitoring brand mentions and enhancing customer engagement. ##### Cons - Users find the **learning curve challenging** , especially with search queries, making it tough for new users to adapt. - Users find the **difficult learning** curve a challenge, needing time to master YouScan's extensive features effectively. - Users express frustration with YouScan's **slow performance** when analyzing large data sets, impacting efficiency and usability. - Users note the **limited features** of YouScan, especially in query counts and data extraction capabilities. - Users face challenges with **data inaccuracy** due to limited query capabilities and difficulty in cleaning data effectively. #### What Are Recent G2 Reviews of YouScan? **["Excellent Threads Coverage, Smooth API Setup, and Proactive CSM Support"](https://www.g2.com/survey_responses/youscan-review-12851551)** **Rating:** 4.5/5.0 stars _— bizinside ._ [Read full review](https://www.g2.com/survey_responses/youscan-review-12851551) **["YouScan Delivers Broad Social Data, TikTok at Scale, and an Easy UX"](https://www.g2.com/survey_responses/youscan-review-13260755)** **Rating:** 4.5/5.0 stars _— Michael W._ [Read full review](https://www.g2.com/survey_responses/youscan-review-13260755) #### What Are G2 Users Discussing About YouScan? - [What are the benefits and challenges of using YouScan for social media listening?](https://www.g2.com/discussions/what-are-the-benefits-and-challenges-of-using-youscan-for-social-media-listening) - [What is YouScan used for?](https://www.g2.com/discussions/what-is-youscan-used-for) - 1 comment, 1 upvote ### [Digital Air Strike](https://www.g2.com/products/digital-air-strike/reviews) Quickly improve your online reputation and digital presence with award-winning technology that attracts new consumers, converts them into buyers, and builds customer loyalty and repeat business. Targeted ads online and on streaming services deliver high-quality leads to your business, while our award-winning review generation and management improve your online reputation on Google, Facebook, Yelp, and more. Custom posts on Google, Facebook, Twitter, Instagram, and YouTube engage with your audience and turn search, social and reviews sites into lead generators for your business. AI-powered chatbots engage your customers on your website, Facebook page, and via text message so no leads are lost and you provide 24/7 customer service. Our team of experts optimizes all software and services to ensure you get the results you want. **Average Rating:** 4.8/5.0 **Total Reviews:** 49 #### How Do G2 Users Rate Digital Air Strike? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **Customer Feedback:** 9.4/10 (Category avg: 8.8/10) - **Digital Media Monitoring:** 9.4/10 (Category avg: 8.0/10) - **Competitive Intelligence:** 9.1/10 (Category avg: 8.3/10) #### Who Is the Company Behind Digital Air Strike? - **Seller:** [DAS Technology](https://www.g2.com/sellers/das-technology) - **Year Founded:** 2010 - **HQ Location:** Scottsdale, AZ - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cfb2bbfeed0c16cdceb29ac91b8fd775941eb3b92b99cb3e0b25668b01357c42&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdigital-air-strike%2Fabout&secure%5Burl_type%5D=linkedin_company_website) 165 employees on LinkedIn® - **Phone:** 1-888-713-8958 #### Who Uses This Product? - **Top Industries:** Automotive - **Company Size:** 66% Medium, 34% Small #### What Are Recent G2 Reviews of Digital Air Strike? **["Very helpful"](https://www.g2.com/survey_responses/digital-air-strike-review-4463073)** **Rating:** 5.0/5.0 stars _— Bethany T._ [Read full review](https://www.g2.com/survey_responses/digital-air-strike-review-4463073) **["A Solid Choice for Rep Management"](https://www.g2.com/survey_responses/digital-air-strike-review-4455923)** **Rating:** 4.0/5.0 stars _— Andi S._ [Read full review](https://www.g2.com/survey_responses/digital-air-strike-review-4455923) #### What Are G2 Users Discussing About Digital Air Strike? - [What is Digital Air Strike used for?](https://www.g2.com/discussions/what-is-digital-air-strike-used-for) ### [Pluspoint](https://www.g2.com/products/pluspoint/reviews) Pluspoint is the local marketing platform for brands that run more than one address. Reviews, listings, AI search visibility, messaging, social posting and coupons. Every location, one login, from $29 per location per month. 🤖 Getting found when the search is an AI answer Ask ChatGPT for the best sushi in Lisbon and three names come back, not ten blue links. Google's AI Overviews and Ask Maps work the same way. Those answers get assembled from things you control: your categories and hours across the directory graph, plus how many reviews each location has and how recent they are. Pluspoint runs that layer. A car rental group we work with now lands consistently in the top 3 of AI recommendations. Lyca Mobile's Google Maps views rose 395%, and Maps views are what turn into direction requests and walk-ins. 📊 Transparent Prices are on the website. Monthly billing, no setup fee, no demo gate, cancel any month. One plan at $29 per location carries every feature; directory syndication is an optional $39 add-on. ⚡ Easy to set up Sign up tonight, run it tomorrow. Self-service signup, bulk location import, 14-day free trial without a card. 🔌 Connects to what you already run Google, Facebook, Instagram, WhatsApp, TikTok, X, LinkedIn, VTEX and Zapier connect from the settings screen, which puts 8,000+ apps in reach. Salesforce, HubSpot, Pipedrive, QuickBooks and Xero get set up with the team. Restaurant groups also get iFood and CoverManager, and there is a documented API. 📈 Built to grow Five locations or five hundred. Bulk operations, per-location analytics, regional rollups, franchisee-level permissions. 🧲 Attract Listings synced across Google, Apple Maps, Bing and 100+ directories. Reviews collected by QR code, SMS, email and WhatsApp, monitored across Google, Facebook, Yelp, Tripadvisor, Booking.com and more. AI replies in your brand voice, posted back automatically to Google and iFood. Elsewhere the draft waits for someone to click paste. Social posting to six networks, scheduled once, pushed to every location. 💬 Convert One inbox for WhatsApp, SMS, email, live chat, Facebook Messenger and Instagram DMs. An AI chatbot that answers the repeat questions and captures leads at 2am. A mobile microsite per location. 🔁 Retain Surveys that catch a bad visit early and route the complaint privately instead of onto Google. Campaigns over SMS, email and WhatsApp. Trackable coupons, so you can follow a campaign through to the register. 🎯 Who it fits CMOs, VP Ops, franchise leads and founder-operators at multi-location brands: restaurants, hotels, healthcare, automotive, retail, home services, beauty and real estate. One 60-restaurant group went from 2.8 to 4.8 stars and 16x more reviews a month. Billing starts at three locations, so the $87. Get found. Get visits. Get more time to sleep. **Average Rating:** 4.9/5.0 **Total Reviews:** 65 #### How Do G2 Users Rate Pluspoint? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) - **Customer Feedback:** 9.9/10 (Category avg: 8.8/10) #### Who Is the Company Behind Pluspoint? - **Seller:** [Pluspoint](https://www.g2.com/sellers/pluspoint) - **Year Founded:** 2021 - **HQ Location:** Miami, US - **Twitter:** @trypluspoint 5 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4fff77f27f668467a932ed451875aaff14ee2ca0aa6e0c27a79c3c4b8fff83ed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftrypluspoint%2F&secure%5Burl_type%5D=linkedin_company_website) 21 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Marketing and Advertising, Retail - **Company Size:** 52% Small, 46% Medium #### What Do G2 Reviewers Say About Pluspoint? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **centralized management** of Pluspoint, streamlining online interactions and enhancing productivity significantly. - Users find Pluspoint to be **super easy to set up** and appreciate managing everything in one place. - Users appreciate the **AI integration** in Pluspoint for automating tasks, enhancing efficiency in managing online interactions. - Users value Pluspoint's **advanced AI capabilities** for automating tasks, enhancing efficiency in managing online interactions. - Users value the **automation of repetitive tasks** in Pluspoint, significantly saving time and enhancing efficiency. ##### Cons - Users find the **limited chat functionality** of Pluspoint lacking, often relying on additional tools for better communication. - Users desire more **flexibility in reporting** features to gain specific insights tailored to various departments. - Users desire more **flexibility in reporting customization** , facing challenges in obtaining specific insights for different departments. - Users desire **enhanced ticketing and call functionalities** in Pluspoint, often relying on additional tools for complex issues. - Users find the **missing features** on the mobile app limiting and wish for more functionality on-the-go. #### What Are Recent G2 Reviews of Pluspoint? **["Consolidated our channels, and AI search became a measurable source of inbound"](https://www.g2.com/survey_responses/pluspoint-review-13218516)** **Rating:** 5.0/5.0 stars _— Marie S._ [Read full review](https://www.g2.com/survey_responses/pluspoint-review-13218516) **["Posts, messages and listings in one place, plus traffic from AI"](https://www.g2.com/survey_responses/pluspoint-review-13260530)** **Rating:** 5.0/5.0 stars _— Lexie P._ [Read full review](https://www.g2.com/survey_responses/pluspoint-review-13260530) ### [Thryv](https://www.g2.com/products/thryv/reviews) Thryv is an AI-powered marketing and sales platform built specifically for small businesses, helping you market smarter, sell more, and grow faster—all from one centralized solution. Designed to replace disconnected tools, Thryv combines essential business software into one easy-to-use platform. Now including Keap, Thryv delivers powerful CRM software, marketing automation, and sales management tools that help small businesses capture more leads, automate follow-ups, and increase repeat business. With built-in tools for lead management, email and SMS marketing, pipeline tracking, and customer relationship management, Thryv + Keap help teams stay organized and close more deals. From getting found online with digital marketing tools to managing customer relationships and automating sales workflows, Thryv + Keap simplify every stage of the customer journey. The result is a scalable, all-in-one CRM and marketing platform that helps small businesses save time, increase efficiency, and focus on what matters most—running and growing their business. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,894 #### How Do G2 Users Rate Thryv? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.0/10) - **Customer Feedback:** 8.6/10 (Category avg: 8.8/10) - **Digital Media Monitoring:** 8.6/10 (Category avg: 8.0/10) - **Competitive Intelligence:** 8.3/10 (Category avg: 8.3/10) #### Who Is the Company Behind Thryv? - **Seller:** [Thryv](https://www.g2.com/sellers/thryv) - **Company Website:** Thryv.com - **Year Founded:** 2012 - **HQ Location:** Dallas, TX - **Twitter:** @thryv 8,415 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=27887848e034bb1ec04ffc19993643ac5aba8ec3f47189ab13b2d95d7f950b19&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fthryvinc&secure%5Burl_type%5D=linkedin_company_website) 5,883 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Health, Wellness and Fitness - **Company Size:** 90% Small, 9% Medium #### What Do G2 Reviewers Say About Thryv? _AI-generated summary from verified user reviews_ ##### Pros - Users find Thryv to be **easy to use** , seamlessly integrating various features for efficient team collaboration. - Users appreciate the **automation features** of Thryv, enabling streamlined follow-ups and consistent client engagement. - Users love the **automation features** of Thryv, enhancing efficiency in managing client follow-ups and nurturing campaigns. - Users value the **great customer support** from Thryv, highlighting its helpfulness and comprehensiveness. - Users appreciate the **powerful automation features** of Thryv, finding it easy to use and engaging. ##### Cons - Users express disappointment over **missing features** and constant glitches, undermining their overall experience with Thryv. - Users find the **learning curve challenging** , requiring time and support to navigate the many features effectively. - Users experience **constant glitches** with Thryv, leading to dissatisfaction and a lack of essential export options. - Users find **limited features** in Thryv, such as insufficient data management and challenging segmentation capabilities. - Users find Thryv to be **expensive** , especially with additional setup and customization costs due to its complexity. #### What Are Recent G2 Reviews of Thryv? **["All-in-One Thryv Platform That Streamlined Our Workflow and Saved Us Money"](https://www.g2.com/survey_responses/thryv-review-12972196)** **Rating:** 5.0/5.0 stars _— Alan H._ [Read full review](https://www.g2.com/survey_responses/thryv-review-12972196) **["Keap/Thryv has helped me grow my business in ways I never thought I could"](https://www.g2.com/survey_responses/thryv-review-8053452)** **Rating:** 5.0/5.0 stars _— Heather W._ [Read full review](https://www.g2.com/survey_responses/thryv-review-8053452) #### What Are G2 Users Discussing About Thryv? - [What is Thryv used for?](https://www.g2.com/discussions/what-is-thryv-used-for) - [How do I cancel Thryv?](https://www.g2.com/discussions/how-do-i-cancel-thryv) - [What is infusionsoft used for?](https://www.g2.com/discussions/what-is-infusionsoft-used-for) - 3 comments - [Who owns Thryv software?](https://www.g2.com/discussions/who-owns-thryv-software) - [Is KEAP an Infusionsoft?](https://www.g2.com/discussions/is-keap-an-infusionsoft) - 4 comments ### [Synup](https://www.g2.com/products/synup/reviews) Synup is a local marketing platform built for agencies and resellers. Agencies use Synup to deliver listings, reputation, and social media management for thousands of client locations, build local SEO into their own products with the Synup API and MCP server, white-label every surface under their own brand, and run agency operations from the same platform they use to deliver client work. It replaces the fragmented stack that agencies typically cobble together to deliver local SEO at scale. Listings Management Sync business information across Google, Apple, Bing, Facebook, and every major listing platform. Bulk edits push across thousands of locations in a single action. Track listings indexing across every platform to confirm each client location is actually live in search, not just submitted. Most listing tools stop at confirming the push. Synup tracks whether the data is indexed and visible to searchers. Reputation Management Monitor reviews across Google, Facebook, and every major review site. Respond using AI-generated drafts that match each client's brand voice. Send review request campaigns over email and SMS to grow review velocity for every client location. Social Media Management Tool Schedule posts across Google Business Profile, Facebook, Instagram, and LinkedIn for hundreds of locations in one workflow. AI generates localized content per location so every post feels native to its market instead of looking like the same campaign copy-pasted everywhere. Local SEO Analytics Track local rankings, GBP performance, and review sentiment for every client location. Reporting runs across the full client portfolio without spreadsheet exports or stitching data between tools. Local SEO Tools API Build local SEO into your own product. Agencies, platforms, and SaaS companies use the Synup API to power listings sync, review management, and GBP automation inside their existing applications. Headless and built to scale across millions of locations. Synup MCP Server Connect Synup to Claude, ChatGPT, and any MCP-compatible AI assistant. Agencies use the MCP server to query listings, pull review data, and manage client locations through conversational AI workflows instead of clicking through dashboards. Included for existing customers. White-Label Everything Every Synup tool, dashboard, and client report can be fully white-labeled under your agency's brand. Custom domains, your logo, your colors, your client-facing experience. Your clients never know Synup is in the stack. Agency Operations Beyond the core local SEO tools, Synup gives agencies a full operating layer to run their business from one platform. Offer essential local SEO tools to all your SMB clients at no extra cost -Forecast churn risk using client health scores and usage patterns -Build a single source of truth for all client information, enriched with AI-powered fields -Capture and enrich leads instantly using AI-powered prospecting tools -Manage sales pipelines with custom stages for marketing services and retainers -Track tasks and deliverables across marketing campaigns -Create and send invoices directly from Synup and automate your billing workflows Synup is the operating system agencies run their local SEO business on. The core tools handle client delivery, the API and MCP server let agencies extend Synup into their own products, and the white-label layer keeps every surface under your brand from the first click to the final invoice. **Average Rating:** 4.5/5.0 **Total Reviews:** 310 #### How Do G2 Users Rate Synup? - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10) - **Customer Feedback:** 8.9/10 (Category avg: 8.8/10) - **Digital Media Monitoring:** 8.3/10 (Category avg: 8.0/10) - **Competitive Intelligence:** 8.8/10 (Category avg: 8.3/10) #### Who Is the Company Behind Synup? - **Seller:** [Synup](https://www.g2.com/sellers/synup) - **Company Website:** www.synup.com - **Year Founded:** 2014 - **HQ Location:** New York, New York - **Twitter:** @synup 3,073 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7f6760f3ad516df2005b76746744336ca7e851192bf51bb5bd953c38a4f31b02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9322483%2F&secure%5Burl_type%5D=linkedin_company_website) 68 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Financial Services - **Company Size:** 76% Small, 19% Medium #### What Do G2 Reviewers Say About Synup? _AI-generated summary from verified user reviews_ ##### Pros - Users find Synup to be an **easy-to-use platform** that streamlines review management and enhances online presence effortlessly. - Users appreciate the **helpfulness** of Synup in managing reviews and enhancing online visibility for their businesses. - Users value Synup for its **efficient review management** that enhances online presence and saves valuable time. - Users praise Synup's **responsive customer support** , highlighting their effectiveness and helpfulness in managing online listings and reviews. - Users appreciate the **centralized management** of Synup, benefiting from responsive support and effective multi-location tools. ##### Cons - Users face a **steep learning curve** when starting with Synup, despite helpful tutorials and support from the team. - Users note **feature limitations** in Synup, including unclear pricing and insufficient customization for specific needs. - Users face a **difficult learning curve** with Synup, as the interface can be confusing at first. - Users find that **improvement is needed** in scheduling and update processes within Synup, impacting overall user experience. - Users experience a **lack of features** in Synup, especially regarding social media tools and targeting options. #### What Are Recent G2 Reviews of Synup? **["Effortless Automation and Outstanding Support"](https://www.g2.com/survey_responses/synup-review-11995460)** **Rating:** 5.0/5.0 stars _— Lauren H._ [Read full review](https://www.g2.com/survey_responses/synup-review-11995460) **["Excellent Local Listings & Reviews tool"](https://www.g2.com/survey_responses/synup-review-13244141)** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/synup-review-13244141) #### What Are G2 Users Discussing About Synup? - [What is Synup used for?](https://www.g2.com/discussions/what-is-synup-used-for) ### [ConsumerAffairs.com](https://www.g2.com/products/consumeraffairs-com/reviews) With ConsumerAffairs for Brands, you can take control of the conversation happening about your products and services. Our reputation management platform, allows brands to not only collect consumer reviews in multiple ways but also communicate and resolve consumer concerns, increase star ratings and generate new customer leads. **Average Rating:** 4.5/5.0 **Total Reviews:** 15 #### How Do G2 Users Rate ConsumerAffairs.com? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) - **Customer Feedback:** 9.3/10 (Category avg: 8.8/10) - **Digital Media Monitoring:** 8.9/10 (Category avg: 8.0/10) - **Competitive Intelligence:** 8.8/10 (Category avg: 8.3/10) #### Who Is the Company Behind ConsumerAffairs.com? - **Seller:** [ConsumerAffairs](https://www.g2.com/sellers/consumeraffairs) - **Year Founded:** 1998 - **HQ Location:** Tulsa, Oklahoma - **Twitter:** @ConsumerAffairs 9,604 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=15f3ff29b546dcb3c63ecac9ca5baace9141c465fccd62ad0563ffdfd69e5cc0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1388840%2F&secure%5Burl_type%5D=linkedin_company_website) 198 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Consumer Services - **Company Size:** 55% Medium, 36% Large #### What Are Recent G2 Reviews of ConsumerAffairs.com? **["Understanding and responding to voice of the customer"](https://www.g2.com/survey_responses/consumeraffairs-com-review-1201353)** **Rating:** 4.5/5.0 stars _— Chelsea E._ [Read full review](https://www.g2.com/survey_responses/consumeraffairs-com-review-1201353) **["Great experience overall!"](https://www.g2.com/survey_responses/consumeraffairs-com-review-856361)** **Rating:** 5.0/5.0 stars _— John W._ [Read full review](https://www.g2.com/survey_responses/consumeraffairs-com-review-856361) #### What Are G2 Users Discussing About ConsumerAffairs.com? - [What is ConsumerAffairs.com used for?](https://www.g2.com/discussions/what-is-consumeraffairs-com-used-for) ### [AppFollow](https://www.g2.com/products/appfollow/reviews) AppFollow makes it easy to understand and elevate your app’s reputation. AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and analysis. AppFollow makes it easy to understand and elevate your app’s reputation. We help more than 100K+ users to utilize data across the app lifecycle to build successful apps with the power of our tools: — app performance monitor; — user review engagement tools; — app growth acceleration tools; — review management automation; — a vast number of integrations with Salesforce, Zendesk, Slack, Helpshift, Tableau, and more. **Average Rating:** 4.6/5.0 **Total Reviews:** 192 #### How Do G2 Users Rate AppFollow? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10) - **Customer Feedback:** 8.9/10 (Category avg: 8.8/10) - **Digital Media Monitoring:** 6.7/10 (Category avg: 8.0/10) - **Competitive Intelligence:** 8.6/10 (Category avg: 8.3/10) #### Who Is the Company Behind AppFollow? - **Seller:** [AppFollow](https://www.g2.com/sellers/appfollow) - **Year Founded:** 2015 - **HQ Location:** Helsinki - **Twitter:** @AppFollowIO 2,960 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c970115dcdfea35fc429441b4408ef856ceeb2b809f033f666628c78cb5da05d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6403242%2F&secure%5Burl_type%5D=linkedin_company_website) 75 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Social Media Manager - **Top Industries:** Information Technology and Services, Computer Games - **Company Size:** 64% Small, 23% Medium #### What Do G2 Reviewers Say About AppFollow? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of AppFollow, appreciating its quick tracking and effective management tools. - Users appreciate the **easy AI review tracking and response** features of AppFollow, enhancing their review management efficiency. - Users appreciate the **business growth tools** of AppFollow for enhancing reviews and utilizing AI for responses. - Users value the **centralized management** of AppFollow, streamlining app store optimization and feedback in one platform. - Users appreciate the **centralized reviews** feature in AppFollow, streamlining app store optimization and feedback management effectively. ##### Cons - Users often experience **data inaccuracy** with AppFollow, particularly regarding Google Play console ratings. - Users find the **pricing a bit on the higher side** , which can be a barrier for smaller businesses or developers. - Users desire improved **review selection capabilities** to download comments from multiple platforms more efficiently. - Users encounter **inaccuracies** in AppFollow's data, particularly concerning Google Play Console ratings, affecting reliability. - Users desire **better review selection** for simultaneous downloads from both CH Play and App Store for convenience. #### What Are Recent G2 Reviews of AppFollow? **["Real-Time Feedback Revolution with AppFollow"](https://www.g2.com/survey_responses/appfollow-review-12432533)** **Rating:** 5.0/5.0 stars _— Yatin G._ [Read full review](https://www.g2.com/survey_responses/appfollow-review-12432533) **["AppFollow for the win"](https://www.g2.com/survey_responses/appfollow-review-7704336)** **Rating:** 5.0/5.0 stars _— Josiah G._ [Read full review](https://www.g2.com/survey_responses/appfollow-review-7704336) #### What Are G2 Users Discussing About AppFollow? - [What is AppFollow used for?](https://www.g2.com/discussions/what-is-appfollow-used-for) ### [Localo](https://www.g2.com/products/localo/reviews) Localo is a local marketing automation platform that helps SEO professionals, marketing agencies, and freelancers manage, optimize, and scale local search engine optimization for their clients' Google Business Profiles. Local SEO has become increasingly complex. Organic local visibility is shrinking as paid placements expand across Google Maps and local search results. Google's enforcement of business listing quality has intensified, with profile suspensions and unauthorized edit attempts becoming more frequent. Meanwhile, agencies face thinning margins and growing client expectations. Localo was built to address exactly these challenges. The platform consolidates local SEO workflows into a guided automation system. Instead of checking rankings manually, Localo tracks keyword positions across a grid of geographic points, revealing how visibility varies at the street level — not just the city average. Instead of building reports from scratch, the platform auto-generates branded, white-label performance reports covering ranking trends, review metrics, citation health, and optimization progress. AI-powered features run throughout the platform. The content publisher learns a business's authentic voice and generates Google Business Profile posts that match it. The review manager suggests personalized responses to each customer review rather than using generic templates. The Smart Tasks engine delivers weekly, business-specific optimization recommendations ranked by expected impact, so specialists always know what to focus on next. Profile protection runs continuously, monitoring for unauthorized changes, competitor sabotage, and incorrect information edits — alerting users before damage is done. The citations manager builds and maintains consistent business directory listings, prioritizing high-authority sources with dofollow backlinks. For agencies looking to grow, Localo includes a client acquisition workflow with lead scoring, growth potential analysis, and white-label position maps that convert prospects into paying clients. The platform supports all countries and languages. Over 26,000 Google Business Profiles are managed through Localo by approximately 2,500 agency and freelancer customers worldwide. Plans start at 19 dollars per month, with a free option and a 30-day money-back guarantee. Localo holds a 4.9-star rating on G2 from over 130 verified reviews." - to mamy na Trustpilot **Average Rating:** 4.9/5.0 **Total Reviews:** 141 #### How Do G2 Users Rate Localo? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10) - **Customer Feedback:** 9.4/10 (Category avg: 8.8/10) - **Digital Media Monitoring:** 6.2/10 (Category avg: 8.0/10) - **Competitive Intelligence:** 9.1/10 (Category avg: 8.3/10) #### Who Is the Company Behind Localo? - **Seller:** [Localo](https://www.g2.com/sellers/localo) - **Year Founded:** 2020 - **HQ Location:** Wrocław, Poland - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e582e3ff210657c8db4e540fc57354eb941b0fb29e974b62c156ef90c5bf1823&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsurfer-local%2F&secure%5Burl_type%5D=linkedin_company_website) 17 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Construction - **Company Size:** 94% Small, 3% Medium #### What Do G2 Reviewers Say About Localo? _AI-generated summary from verified user reviews_ ##### Pros - Users find Localo to be incredibly **easy to use** , simplifying task management and improving efficiency in business operations. - Users love the **user-friendly interface** of Localo, making local SEO management effortless and efficient. - Users find Localo's **easy setup** simplifies starting their business management, enabling efficient scheduling without hassle. - Users find Localo to be **incredibly easy to use** , streamlining task management for their local businesses efficiently. - Users value Localo for its **time-saving features** , enhancing efficiency and ease in managing local business tasks. ##### Cons - Users suggest that **improvement is needed** in integration and specificity of responses for a better experience with Localo. - Users experience **inaccuracy** in Localo's map and statistics features, leading to confusion and frustration during usage. - Users find the **inaccurate data** from Localo frustrating, as it can mislead them about completed tasks and performance. - Users are looking for more **integration and feature enhancements** in Localo to improve their overall experience. - Users find the **tagging issues** in Localo frustrating, with inconsistent keyword saving and misleading task suggestions. #### What Are Recent G2 Reviews of Localo? **["A Must-Have Tool for Local SEO Professionals"](https://www.g2.com/survey_responses/localo-review-13126504)** **Rating:** 5.0/5.0 stars _— Verified User in Mental Health Care_ [Read full review](https://www.g2.com/survey_responses/localo-review-13126504) **["Localo Makes Local SEO Effortless and Effective"](https://www.g2.com/survey_responses/localo-review-13111666)** **Rating:** 5.0/5.0 stars _— Majid B._ [Read full review](https://www.g2.com/survey_responses/localo-review-13111666) #### What Are G2 Users Discussing About Localo? - [What is Surfer Local used for?](https://www.g2.com/discussions/what-is-surfer-local-used-for) ### [EmbedReviews](https://www.g2.com/products/embedreviews/reviews) EmbedReviews is a complete online review management software that can automatically generate all your customer reviews and display them in the form of a review widget on your website. It is an advanced online reputation management software that allows businesses to manage all their online reviews on one dashboard. You can automate the reviews process, manage it, do review monitoring, respond to your customer feedback from one spot, and receive real-time alerts every time there is a new review. No more manual copy-pasting of reviews. Just provide simple permissions to your social media platforms and review site accounts and let the system fetch all your reviews. The software will connect to your Google and Facebook accounts, generate the reviews, you can monitor reviews, and pick which one you want to be displayed. Users can collect reviews on any website in a web-collect form and send email or SMS requests for more. Ask for customer satisfaction via messaging by sending review requests via email and SMS to get feedback and earn your customer's trust with customer interactions. Thanks to this reputation management tool, you can display star ratings in Google search results, boost the SEO and rank higher in the search results. It will bring more traffic, increase sales, and improve customer satisfaction. Trusted by over 50.000 businesses of all sizes, it's a simple and affordable reputation management platform for every kind of business size, no matter if it is an international or local business. Main benefits: Boost your business' credibility with reviews that your customers want to share Streamline your online presence and let new customers find you faster Put the review collection process on auto-pilot and save tons of time Complete management of your reviews from one dashboard Ensures control over your reputation by filtering the negative feedback you don't want to show Changes customer perception and improves customer experience Gives trustworthiness and authority to the brand Drives traffic and conversions Helps you get found in Google Improves the rankings with reviews Lets happy customers speak for the brand Encourages new reviews Collect real feedback from any website in seconds Easy to use for non-tech people Starts working immediately, no coding skills needed Works with any website Saves tons of time Here is what you get when using EmbedReviews: 10+ templates to create a customizable widget that will best fit your brand Aggregated star rating snippets for your web pages to improve local SEO and dominate search engine results. Review badges to show your average rating from multiple sources in a single badge. Option to handpick your reviews. Show the positive reviews and leave the negative reviews aside. Fetch the reviews you want to appear on your website while eliminating the bad reviews. Create unlimited review forms for your website and start getting more reviews from your website. Amplify and re-use your customer testimonials for ad campaigns and let them convert users to customers. Facebook auto-responder to automate the responding process. Advanced analytics to track your progress. Custom CSS to create your desired on-site widgets with the next level customization that matches your brand entirely. WordPress plugin that works smoothly with WordPress websites. The official plugin is easy to install and implement. Make your best review mix from multiple review platforms: Facebook pages, Google location, Yelp, or reviews that you've submitted manually. Get dedicated real-time customer support and overcome any obstacle you may face in the process of your CRM. **Average Rating:** 4.9/5.0 **Total Reviews:** 97 #### How Do G2 Users Rate EmbedReviews? - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **Customer Feedback:** 9.7/10 (Category avg: 8.8/10) - **Digital Media Monitoring:** 8.7/10 (Category avg: 8.0/10) - **Competitive Intelligence:** 8.8/10 (Category avg: 8.3/10) #### Who Is the Company Behind EmbedReviews? - **Seller:** [EmbedSocial](https://www.g2.com/sellers/embedsocial) - **HQ Location:** Skopje, MK - **Twitter:** @EmbedSocial 420 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=550446adae44b06bac335e033a722cf96ccf1668098562dba9069de52af321e2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9492319&secure%5Burl_type%5D=linkedin_company_website) 32 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Top Industries:** Retail, Real Estate - **Company Size:** 86% Small, 9% Medium #### What Do G2 Reviewers Say About EmbedReviews? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **excellent and fast customer support** provided by EmbedReviews, making their experience seamless and enjoyable. - Users commend the **ease of use** of EmbedReviews, highlighting its straightforward setup and seamless integration into websites. - Users appreciate the **supportive staff** of EmbedSocial, consistently providing responsive and helpful service for business needs. - Users praise the **team's helpfulness** at EmbedReviews for providing excellent support and customization for their websites. - Users value the **customization options** of EmbedReviews, allowing for a personalized and professional presentation of reviews. ##### Cons - Users find EmbedReviews' pricing **somewhat expensive** , particularly noting significant jumps in monthly costs for higher tiers. - Users express frustration over the **limited customization** options in EmbedReviews, hindering flexibility and branding alignment. - Users find the **complexity of multiple software packages** confusing during sign-up and trial processes. - Users find the **limited templates and customization options** in EmbedReviews lead to repetitive and unvaried displays. - Users find the **difficult navigation** of EmbedReviews challenging, though support staff readily assist with questions. #### What Are Recent G2 Reviews of EmbedReviews? **["Amazing customer service!"](https://www.g2.com/survey_responses/embedreviews-review-10943409)** **Rating:** 5.0/5.0 stars _— Mitchell B._ [Read full review](https://www.g2.com/survey_responses/embedreviews-review-10943409) **["Effortless Review Management and Outstanding Support—Didi Is a Star!"](https://www.g2.com/survey_responses/embedreviews-review-11845373)** **Rating:** 5.0/5.0 stars _— Jason M._ [Read full review](https://www.g2.com/survey_responses/embedreviews-review-11845373) #### What Are G2 Users Discussing About EmbedReviews? - [What is EmbedReviews used for?](https://www.g2.com/discussions/what-is-embedreviews-used-for) ### [Right Choice](https://www.g2.com/products/right-choice/reviews) RightChoice is an AI-powered Local Listings Management Software built to help local and multi-location businesses to manage listings, improve local rankings, and monitor AI Ranking from all-in-one platform including ChatGPT, Gemini & other AI Models. Our Dashboard combines listings management, reputation management, competitor tracking, and an AI Ranker Tools to help businesses stay accurate, visible, and competitive across Google, Bing, Apple, Waze, and 70+ directories. Key features include: 1. AI Ranker Tool for tracking rankings across AI platforms. 2. Local Keyword Position Tracker 3. Competitor Listings & Ranking Tracker 4. Reviews & Reputation Management with AI auto-replies 5. Customer Sentiment Analysis 6. Geo Grid Tracker for hyperlocal visibility 7. Profile Strength & Suspension Risk Audit 8. Local Business Listing Management 9. 70+ Directory Integrations 10. AI Content Generation & Automated Post Scheduling 11. Advanced Reporting & Keywords Analytics RightChoice is ideal for local businesses, agencies, franchises, and multi-location brands looking for a scalable Local Listings Management and Reputation Platform with built-in AI Insights & Recommendations. Manage listings. Track rankings. Monitor AI visibility. Grow locally, at scale! **Average Rating:** 4.9/5.0 **Total Reviews:** 169 #### How Do G2 Users Rate Right Choice? - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10) - **Customer Feedback:** 10.0/10 (Category avg: 8.8/10) - **Digital Media Monitoring:** 9.9/10 (Category avg: 8.0/10) - **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10) #### Who Is the Company Behind Right Choice? - **Seller:** [RightChoice.Ai](https://www.g2.com/sellers/rightchoice-ai) - **Year Founded:** 2023 - **HQ Location:** Delaware, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0c7f35f1942f84372636da5eaa605d51a5649403cc9f82f68cc9e5d36430396a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frightchoiceai&secure%5Burl_type%5D=linkedin_company_website) 796 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Marketing Head - **Top Industries:** Retail, Automotive - **Company Size:** 44% Small, 40% Medium #### What Do G2 Reviewers Say About Right Choice? _AI-generated summary from verified user reviews_ ##### Pros - Users find Right Choice's **ease of use** exceptional, simplifying business listing management and daily tasks effectively. - Users love how Right Choice offers **time-saving tools** for local marketing, streamlining tasks into one efficient platform. - Users rave about the **quick and proactive customer support** from Right Choice, enhancing their management experience significantly. - Users praise the **easy integrations** of Right Choice, noting smooth setup and excellent customer support for optimal performance. - Users value the **responsive customer support** of Right Choice, enhancing their experience and satisfaction throughout the process. ##### Cons - Users experience **technical glitches** and **graphical bugs** , especially when zooming in or out, affecting usability. - Users experience **graphical bugs** during zoom actions, which can detract from an otherwise useful software experience. - Users experience **technical glitches** and graphical bugs during zoom functions, impacting the overall quality of Right Choice. - Users are eager for **more features** in Right Choice, hoping for updates to enhance functionality and customization. - Users note some **reporting issues** with Right Choice, but the team promptly addresses bugs and feedback. #### What Are Recent G2 Reviews of Right Choice? **["Multi-Location Insights"](https://www.g2.com/survey_responses/right-choice-review-13180860)** **Rating:** 4.0/5.0 stars _— Yaseen M._ [Read full review](https://www.g2.com/survey_responses/right-choice-review-13180860) **["Seamless CRM Integration and Effortless Center Management with RightChoice.ai"](https://www.g2.com/survey_responses/right-choice-review-13218619)** **Rating:** 4.5/5.0 stars _— Atharv Y._ [Read full review](https://www.g2.com/survey_responses/right-choice-review-13218619) ### [Great Recruiters](https://www.g2.com/products/great-recruiters/reviews) Great Recruiters is a specialized feedback and review platform designed specifically for staffing firms to enhance their recruitment processes and brand reputation. This innovative solution enables organizations to gather real-time feedback from candidates and clients, providing valuable insights into the performance of their recruiters and overall organizational effectiveness. By leveraging this data, staffing firms can identify areas for improvement, celebrate successes, and ultimately maximize the potential of their workforce. The target audience for Great Recruiters includes staffing agencies and recruitment firms looking to improve their operational efficiency and client satisfaction. In an industry where reputation and referrals are critical, having a system that facilitates immediate feedback can significantly influence a firm’s ability to attract top talent and maintain strong client relationships. The platform serves various use cases, such as enhancing recruiter performance, increasing candidate engagement, and building a positive brand image through authentic testimonials. Key features of Great Recruiters include real-time reviews, customizable feedback requests, and comprehensive analytics. Users can easily solicit feedback from candidates and clients after interactions, ensuring that insights are timely and relevant. The platform also provides analytics tools that allow staffing firms to track performance metrics over time, helping them make data-driven decisions to enhance their recruitment strategies. Additionally, the ability to showcase positive reviews and testimonials on various platforms can help firms stand out in a competitive market. By utilizing Great Recruiters, staffing firms can significantly improve their return on investment (ROI) by fostering a culture of continuous improvement and accountability. The insights gained from real-time feedback can lead to enhanced recruiter training programs, better candidate experiences, and ultimately, higher placement rates. Furthermore, the platform’s emphasis on building a strong reputation through authentic reviews can lead to increased referrals, further driving growth and success for staffing organizations. Overall, Great Recruiters offers a comprehensive solution that empowers staffing firms to elevate their brand and operational effectiveness in a dynamic industry. **Average Rating:** 4.9/5.0 **Total Reviews:** 165 #### How Do G2 Users Rate Great Recruiters? - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10) - **Customer Feedback:** 9.6/10 (Category avg: 8.8/10) - **Digital Media Monitoring:** 8.6/10 (Category avg: 8.0/10) - **Competitive Intelligence:** 9.1/10 (Category avg: 8.3/10) #### Who Is the Company Behind Great Recruiters? - **Seller:** [Great Recruiters](https://www.g2.com/sellers/great-recruiters) - **Year Founded:** 2017 - **HQ Location:** Troy, Michigan - **Twitter:** @great\_recruiter 324 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=47eeca28b4882095ddc7b7c12a7e99a88f58d353b9e2075346a2b97a256d749c&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgreat-recruiters&secure%5Burl_type%5D=linkedin_company_website) 13 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Recruiter, Technical Recruiter - **Top Industries:** Staffing and Recruiting, Hospital & Health Care - **Company Size:** 48% Medium, 47% Small #### What Do G2 Reviewers Say About Great Recruiters? _AI-generated summary from verified user reviews_ ##### Pros - Users find Great Recruiters **exceptionally helpful** , enhancing client interactions and providing valuable feedback for continuous improvement. - Users value the **real-time feedback** from candidates, enhancing recruitment processes and improving overall team morale. - Users value the **real-time feedback** from candidates, enhancing their hiring process and overall team morale. - Users find Great Recruiters to be extremely **user-friendly** , enhancing their recruitment experience and communication effortlessly. - Users find the **feedback and engagement features** of Great Recruiters invaluable for enhancing service and professional growth. ##### Cons - Users express frustration with **verification issues** , as unverified reviews hinder their chances of becoming Top Rated. - Users desire **missing features** like advanced search and better integration with ATS to enhance their recruitment experience. - Users note that **timing and verification issues** in review requests hinder accurate feedback for recruiters and clients. - Users believe that **improvement is needed** in review request timing and the verification process for better feedback accuracy. - Users find the **review request timing confusing** , impacting the accuracy of feedback and overall user experience. #### What Are Recent G2 Reviews of Great Recruiters? **["Effortless Feedback, Enhances Performance"](https://www.g2.com/survey_responses/great-recruiters-review-12671998)** **Rating:** 5.0/5.0 stars _— Melissa R._ [Read full review](https://www.g2.com/survey_responses/great-recruiters-review-12671998) **["A Game-Changer for Authentic Candidate Experience Feedback"](https://www.g2.com/survey_responses/great-recruiters-review-12502759)** **Rating:** 5.0/5.0 stars _— Heidi H._ [Read full review](https://www.g2.com/survey_responses/great-recruiters-review-12502759) ### [ClearlyRated](https://www.g2.com/products/clearlyrated/reviews) Founded in 2003 ClearlyRated is the leading client satisfaction and reputation management platform for professional service firms. Through our acquisition of Client Savvy in 2025, we are the market leader in AEC where our Client Savvy Platform was purpose built to solve a very practical problem: how to understand clients better, improve project relationships, and create more value without slowing delivery teams down. It was built within an architecture firm, for practitioners, to work in the real constraints of project-based professional services. For more than 20 years, ClearlyRated has focused on AEC and closely related professional services firms.  The company has helped more than 700 AEC firms design, deliver, and measure client experiences that drive growth, retention, and referrals. As pioneers and thought leaders in CX for professional services, ClearlyRated has led the movement to make CX measurable, actionable, and tied directly to business outcomes. Our Client Savvy  platform leverages the patented CX® (Client Experience Indicator), a 7-point sliding scale that evaluates how client experiences align with expectations. Our platform delivers higher response rates, richer insights, and earlier risk detection than traditional survey methods, while real-time dashboards, AI sentiment analysis, and analytics enable firms to respond quickly and strategically. Beyond technology, ClearlyRated partners with organizations to embed client experience into daily practice. Its programs, ranging from Client Perception Studies to ongoing Voice of the Client initiatives, help firms integrate feedback into business development, project delivery, and strategic planning. The result is reduced risk, improved retention, and stronger market differentiation. **Average Rating:** 4.8/5.0 **Total Reviews:** 127 #### How Do G2 Users Rate ClearlyRated? - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.0/10) - **Customer Feedback:** 9.7/10 (Category avg: 8.8/10) - **Digital Media Monitoring:** 8.8/10 (Category avg: 8.0/10) - **Competitive Intelligence:** 8.6/10 (Category avg: 8.3/10) #### Who Is the Company Behind ClearlyRated? - **Seller:** [ClearlyRated](https://www.g2.com/sellers/clearlyrated) - **Company Website:** www.clearlyrated.com - **Year Founded:** 2003 - **HQ Location:** Portland, Oregon - **Twitter:** @ClearlyRated 1,630 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=15b95b8982275d0fb82e0fff438ce8b1fbaedf4060206e7f4c3de540bdb3dc02&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18669814%2F&secure%5Burl_type%5D=linkedin_company_website) 42 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Marketing Manager, Marketing Director - **Top Industries:** Staffing and Recruiting, Accounting - **Company Size:** 59% Medium, 24% Small #### What Do G2 Reviewers Say About ClearlyRated? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of implementation and actionable insights** provided by ClearlyRated, enhancing their organizational strategies. - Users value the **ease of use** of ClearlyRated, citing its user-friendly interface and responsive support team. - Users praise the **quick and responsive customer support** from ClearlyRated, enhancing their survey experience and satisfaction. - Users laud **ClearlyRated's effective feedback collection** for enhancing processes and fostering continuous improvement in staffing agencies. - Users find **Feedback Management** invaluable for collecting surveys and gaining actionable insights to enhance client satisfaction. ##### Cons - Users feel the pricing is **expensive** , especially with cheaper survey options available but value its industry recognition. - Users are frustrated by the **lack of response options** and poor email delivery of ClearlyRated surveys. - Users find the **information overwhelming** and struggle with navigation and limited survey editing options on ClearlyRated. - Users feel that ClearlyRated requires **considerable improvement** in features and data analysis for better usability. - Users find the **difficult navigation** of ClearlyRated challenging, especially for beginners trying to access important features. #### What Are Recent G2 Reviews of ClearlyRated? **["Custom survey with great data analytics."](https://www.g2.com/survey_responses/clearlyrated-review-11050660)** **Rating:** 4.5/5.0 stars _— Julia L._ [Read full review](https://www.g2.com/survey_responses/clearlyrated-review-11050660) **["Bulk NPS Surveys with Automated Reminders and Robust Reporting"](https://www.g2.com/survey_responses/clearlyrated-review-13208605)** **Rating:** 4.5/5.0 stars _— Verified User in Accounting_ [Read full review](https://www.g2.com/survey_responses/clearlyrated-review-13208605) #### What Are G2 Users Discussing About ClearlyRated? - [What is ClearlyRated used for?](https://www.g2.com/discussions/what-is-clearlyrated-used-for) ### [rater8](https://www.g2.com/products/rater8/reviews) Unlock unparalleled visibility and sustainable growth for your practice with the rater8 Visibility Engine (raVE), the only automated, HIPAA-compliant reputation management solution built specifically for healthcare. In an era where patients thoroughly research providers online before booking an appointment, maintaining a strong digital presence is vital for driving practice revenue and boosting new patient volume. With raVE, medical practices and hospitals can effortlessly cultivate 5-star reviews, capture real-time feedback, and enhance patient satisfaction. A polished online reputation means that healthcare organizations can quickly soar to the top of local and AI-generated search results, outshine their competition, and book more appointments. raVE also automates internal feedback processes through post-visit micro-surveys, giving patients a quick and easy opportunity to share their feedback. With the ability to benchmark performance against 30+ million data points, and with AI-powered tools to analyze patient sentiment, practices can uncover the operational insights necessary to make data-driven decisions that elevate the patient experience. You make patients happy. We make sure everyone knows about it. Take your practice from invisible to in-demand with rater8. **Average Rating:** 4.9/5.0 **Total Reviews:** 117 #### How Do G2 Users Rate rater8? - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.0/10) - **Customer Feedback:** 9.7/10 (Category avg: 8.8/10) - **Digital Media Monitoring:** 9.1/10 (Category avg: 8.0/10) - **Competitive Intelligence:** 9.4/10 (Category avg: 8.3/10) #### Who Is the Company Behind rater8? - **Seller:** [rater8](https://www.g2.com/sellers/rater8) - **Company Website:** rater8.com - **Year Founded:** 2015 - **HQ Location:** Montvale, NJ - **Twitter:** @rater8social 126 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04edb010d95c04a42a168148cbf195d83a3851304d1088e57c04eea3d4ce57d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frater8%2F&secure%5Burl_type%5D=linkedin_company_website) 87 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Practice Administrator, Marketing Director - **Top Industries:** Hospital & Health Care, Medical Practice - **Company Size:** 70% Medium, 28% Small #### What Do G2 Reviewers Say About rater8? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Rater8, facilitating seamless integration and efficient patient feedback collection. - Users rave about Rater8's **exceptional customer support** , with a responsive team ready to assist anytime. - Users enjoy the **instant results** from Rater8, boosting their reviews significantly with ease and efficiency. - Users value the **real-time feedback** from Rater8, enhancing their practice's growth and online reputation significantly. - Users praise the **ease of use and effective team support** of rater8 for managing online reviews and reputation. ##### Cons - Users find the **review management process tedious** due to time constraints and limitations on certain demographics contributing reviews. - Users find the **user interface unintuitive** , often struggling to navigate tabs and dropdowns after time away. - Users find **difficult navigation** challenging, as it takes time to reacquaint themselves with the interface and tabs. - Users find the **pricing of rater8 to be expensive** compared to competitors offering integrated reputation management features. - Users find the **inadequate reporting** limits their ability to track reviews and address issues effectively. #### What Are Recent G2 Reviews of rater8? **["Lightning-Fast Support and a Helpful Client Success Manager"](https://www.g2.com/survey_responses/rater8-review-12445678)** **Rating:** 5.0/5.0 stars _— Verified User in Medical Practice_ [Read full review](https://www.g2.com/survey_responses/rater8-review-12445678) **["Consistently Professional, Delightful Experience from Start to Implementation"](https://www.g2.com/survey_responses/rater8-review-13090587)** **Rating:** 5.0/5.0 stars _— Bullard B._ [Read full review](https://www.g2.com/survey_responses/rater8-review-13090587) #### What Are G2 Users Discussing About rater8? - [What is rater8 used for?](https://www.g2.com/discussions/what-is-rater8-used-for) - 1 comment - [‹ Prev ‹ Prev](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Ca6256d43-0c9d-488e-ba35-67d632b2e90c&order=g2_score#product-list) - [1](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Ca6256d43-0c9d-488e-ba35-67d632b2e90c&order=g2_score#product-list) - 2 - [3](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Ca6256d43-0c9d-488e-ba35-67d632b2e90c&order=g2_score&page=3#product-list) - [4](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Ca6256d43-0c9d-488e-ba35-67d632b2e90c&order=g2_score&page=4#product-list) - [5](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Ca6256d43-0c9d-488e-ba35-67d632b2e90c&order=g2_score&page=5#product-list) - [6](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Ca6256d43-0c9d-488e-ba35-67d632b2e90c&order=g2_score&page=6#product-list) - … - [24](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Ca6256d43-0c9d-488e-ba35-67d632b2e90c&order=g2_score&page=24#product-list) - [25](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Ca6256d43-0c9d-488e-ba35-67d632b2e90c&order=g2_score&page=25#product-list) - [Next › Next ›](/categories/online-reputation-management?hsCtaTracking=d512e020-1bcf-4aa4-9c7e-a218fdaabdd4%7Ca6256d43-0c9d-488e-ba35-67d632b2e90c&order=g2_score&page=3#product-list) Spotlight Categories [Payroll Software](https://www.g2.com/categories/payroll) [Contract Management Software](https://www.g2.com/categories/contract-management) [Expense Management Software](https://www.g2.com/categories/expense-management) [Knowledge Base Software](https://www.g2.com/categories/knowledge-base-software) [CMMS Software](https://www.g2.com/categories/cmms) Similar Categories - [Account-Based Marketing](/categories/account-based-marketing) - [Affiliate Marketing](/categories/affiliate-marketing) - [App Store Optimization](/categories/app-store-optimization) - [Audience Intelligence Platforms](/categories/audience-intelligence-platforms) - [B2B Services Review Platforms](/categories/b2b-services-review-platforms) - [Blogger Outreach](/categories/blogger-outreach) - [Book Marketing Tools](/categories/book-marketing-tools) - [Brand Intelligence](/categories/brand-intelligence) - [Consumer Insights Platforms](/categories/consumer-insights-platforms) - [Consumer Video Feedback](/categories/consumer-video-feedback) - [Content Curation](/categories/content-curation) - [Content Marketing](/categories/content-marketing) - [Conversational Marketing](/categories/conversational-marketing) - [Conversion Rate Optimization Tools](/categories/conversion-rate-optimization-tools) - [Customer Data Platform (CDP)](/categories/customer-data-platform-cdp) [Browse Online Reputation Management Themes](/categories/online-reputation-management/themes) ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh") A Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh) Updated October 3, 2024 Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from [social media monitoring](https://www.g2.com/categories/social-media-monitoring) software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with [product review](https://www.g2.com/categories/product-reviews) software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities. To qualify for inclusion in the Online Reputation Management category, a product must: - Monitor online review sites for new and existing negative reviews - Have a management platform to aggregate and interpret online reviews - Create alerts and reports regarding a brand's current online reputation - Provide forms or a vehicle to garner new online reviews Show More