# Best Online Reputation Management Software - Page 9

## How Many Online Reputation Management Software Products Does G2 Track?

**Total Products under this Category:** 364

### Category Stats (Aug 2026)

- **Average Rating:** 4.54/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ReputationStacker (+0.67%) - Among all products in this category, ReputationStacker recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Online Reputation Management Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 40,400+ Authentic Reviews
- 364+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Reputation Management Software
 ![G2 Grid® for Online Reputation Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-reputation-management/grids.png?focus%5B%5D=19432&focus%5B%5D=39215&focus%5B%5D=4177&focus%5B%5D=14864&focus%5B%5D=1679&focus%5B%5D=10366&focus%5B%5D=58412&focus%5B%5D=84697)

Highlighted products: Birdeye, SOCi, Reputation, Yext, G2 Marketing Solutions, Podium, Okendo, and Experience.com.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-reputation-management/grids.json?focus%5B%5D=birdeye&focus%5B%5D=soci&focus%5B%5D=reputation&focus%5B%5D=yext&focus%5B%5D=g2&focus%5B%5D=podium&focus%5B%5D=okendo&focus%5B%5D=experience-com)

**Sponsored**

### Userback

Userback is a user feedback and bug tracking software solution designed to help teams collect, understand, and act on product feedback from users and stakeholders. This platform is particularly beneficial for SaaS companies, product managers, developers, designers, and customer support teams, providing them with the necessary tools to gather contextual feedback directly from their web applications. The primary audience for Userback includes teams that are focused on enhancing their product offerings through user insights. By facilitating the collection of both internal and external feedback, Userback enables organizations to continuously refine their product experience. It supports various use cases such as user feedback, bug reporting, usability testing, quality assurance, feature validation, and customer satisfaction tracking. The platform enriches feedback items with essential context, including screenshots, session data, automation rules, and integration workflows, allowing product teams to make informed decisions swiftly. Userback stands out in its category with a suite of key features tailored to streamline the feedback process. One of its notable functionalities is the visual feedback tools, which allow users to collect annotated screenshots, screen recordings, and comments directly within their application. This visual context aids teams in understanding user issues more clearly. Additionally, the bug reporting feature automatically captures console logs, browser details, events, and other technical metadata, facilitating a more efficient troubleshooting process. Another significant aspect of Userback is its session replay capability, which visualizes real user behavior, helping teams identify and address issues effectively. Customizable in-app surveys, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), enable organizations to measure user sentiment and satisfaction accurately. The feature portal allows teams to manage, prioritize, and validate product ideas with their customer base, ensuring that development efforts align with user needs. Userback also incorporates smart automation to enhance productivity by automating tasks such as feedback assignment and setting due dates. Seamless integrations with popular tools like Jira, Slack, Intercom, ClickUp, and GitHub further streamline workflows. A browser extension is available for quick feedback capture from any website or web application. Userback offers a Free Plan with essential features, while its paid plans scale according to user needs, ensuring that all plans support unlimited feedback collection.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=262&secure%5Bchosen_at%5D=2026-08-14T18%3A33%3A56Z&secure%5Bdisplayable_resource_id%5D=1379&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=18969&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=18969&secure%5Bresource_id%5D=262&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-reputation-management%3FhsCtaTracking%3Dbfa15fd4-a0c5-493d-a945-e27c6bb696d2%257C51a07de2-850a-4325-b9d0-263471310111%26page%3D9&secure%5Btoken%5D=c93e75e6c52e6d29c53bde16dd90413cd66ba9ff4eb7372237450f4645caf775&secure%5Burl%5D=https%3A%2F%2Fuserback.io%3Futm_source%3Dg2%26utm_medium%3Dmarketplace%26utm_campaign%3Dpaid&secure%5Burl_type%5D=custom_url)

### [Reptrics](https://www.g2.com/products/reptrics/reviews)

Reptrics is all-in-one Customer Success Software for B2B SaaS businesses to drive customer retention & growth. Reptrics is built for proactive Customer Success team & executive leader to manage customer onboarding, and renewals, reduce churn, and boost expansion opportunities. Reptrics empowers customer success teams to become revenue centers rather than a cost center. Helps to manage success throughout the customer lifecycle by automating customer-centric workflows using playbooks. Customer-focused data platform to oversee account health, and address churn risk in real time. Headquartered in Florida, founded in 2019 is VC backed platform. Trusted by global clients like Hook Security, Web-est, Skill Struck, Kinectify, and many more to increase MRR(Monthly Retention Rate and maximize lifetime value(LTV) with fastest implementation of tech-stack under 90 days.

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Reptrics?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Reptrics?

- **Seller:** [Reptrics](https://www.g2.com/sellers/reptrics)
- **Year Founded:** 2019
- **HQ Location:** Tampa, US
- **Twitter:** @reptrics  
6 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ef97763e88c1aca9f1ce88f50b2f318f2a892d5f0a80ed571a2ba8fee2fef255&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freptrics%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of Reptrics?

**["Reptrics Makes My Customer Success Life Easier!"](https://www.g2.com/survey_responses/reptrics-review-5101471)**

**Rating:** 5.0/5.0 stars

_— Verified User in Oil & Energy_

[Read full review](https://www.g2.com/survey_responses/reptrics-review-5101471)

**["Easy Solution for Common Struggles"](https://www.g2.com/survey_responses/reptrics-review-7751486)**

**Rating:** 5.0/5.0 stars

_— Oscar R._

[Read full review](https://www.g2.com/survey_responses/reptrics-review-7751486)

#### What Are G2 Users Discussing About Reptrics?

- [What is Reptrics used for?](https://www.g2.com/discussions/what-is-reptrics-used-for)

### [Review Grower](https://www.g2.com/products/review-grower/reviews)

With ReviewGrower, you’ll automatically get more 5 star reviews, market them on social media, increase conversions by embedding them on your website, and be protected from negative reviews.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Review Grower?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Review Grower?

- **Seller:** [Review Grower](https://www.g2.com/sellers/review-grower)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0c1747ffa7ab9025654b37d990e5cfe81cfe4114dcd65da762c9ac82ae75235d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freviewgrower%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Review Grower?

**["Solid Platform"](https://www.g2.com/survey_responses/review-grower-review-7406109)**

**Rating:** 4.5/5.0 stars

_— Greg S._

[Read full review](https://www.g2.com/survey_responses/review-grower-review-7406109)

**["A Great Reviews Management Platform that Gets Better Every Day"](https://www.g2.com/survey_responses/review-grower-review-7408488)**

**Rating:** 4.0/5.0 stars

_— Josen R._

[Read full review](https://www.g2.com/survey_responses/review-grower-review-7408488)

### [Shout About Us](https://www.g2.com/products/shout-about-us/reviews)

Shout About Us is the API that hundreds of platforms rely on to get review data, post replies, and generate insights from Google, Yelp, Facebook, and 80+ other sites. ✅ Review data from 80+ sites ✅ AI review response ✅ Response posting ✅ Reports & insights ✅ Review solicitation & surveys ...and many more. Join hundreds of partners building on the Shout About Us API.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Shout About Us?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Shout About Us?

- **Seller:** [Shout About Us](https://www.g2.com/sellers/shout-about-us)
- **Year Founded:** 2012
- **HQ Location:** Del Mar, US
- **Twitter:** @Shoutaboutushq  
250 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c98395e11a4eba3ca4d0a58ee0479ec92f20205b914e79257dabcb590494616f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshout-about-us&secure%5Burl_type%5D=linkedin_company_website)  
13 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Shout About Us?

**["Great Review Management Software"](https://www.g2.com/survey_responses/shout-about-us-review-4097073)**

**Rating:** 5.0/5.0 stars

_— Matthew W._

[Read full review](https://www.g2.com/survey_responses/shout-about-us-review-4097073)

**["Proactive, innovative, responsive and informative - everything you want in a business partner."](https://www.g2.com/survey_responses/shout-about-us-review-4214374)**

**Rating:** 5.0/5.0 stars

_— MJ S._

[Read full review](https://www.g2.com/survey_responses/shout-about-us-review-4214374)

#### What Are G2 Users Discussing About Shout About Us?

- [What is Shout About Us used for?](https://www.g2.com/discussions/what-is-shout-about-us-used-for)

### [Your Feedback Solutions](https://www.g2.com/products/your-feedback-solutions/reviews)

Your Feedback Solutions is a customer feedback management software that helps businesses efficiently collect, manage, and leverage customer reviews to enhance customer satisfaction and increase revenue. As a Customer Experience Management (CEM) tool, it offers a centralized platform for handling customer feedback across various channels and platforms. Main Features and Benefits: - Centralized Review Management: Collect and manage customer reviews from multiple platforms like Google, Amazon, Trustpilot, and many others, all in one place. - Negative Feedback Interception: Automatically route reviews with less than four stars for private handling to minimize negative public feedback. - Automated Review Requests and Reminders: Send automated inquiries and reminders via email, WhatsApp, or SMS to continuously gather fresh feedback from your customers. - Integration with Shops and Forms: Seamlessly connect with online shops and forms to incorporate the feedback collection process into your existing systems and workflows. - Social Media Sharing and Website Widget: Share positive reviews on your social media channels with a single click and embed a review widget on your website to enhance your online image. - Automated Responses: Utilize AI-powered technology to respond quickly and consistently to customer feedback, strengthening customer engagement and loyalty. Use Cases: - Boost Positive Reviews: Increase the number of positive customer reviews and gain valuable insights into customer satisfaction. - Efficient Feedback Management: Save time by managing all reviews centrally and responding promptly to customer feedback. - Improve Online Visibility: Effectively manage customer feedback to enhance your ranking on search engines and review platforms. Your Feedback Solutions caters to businesses of all sizes aiming to improve their online reputation and elevate customer satisfaction. The platform supports a wide range of integrations with popular review portals and communication channels. By simplifying the process of collecting customer reviews, Your Feedback Solutions helps you generate increased visibility, drive more traffic, and boost revenue.

**Average Rating:** 5.0/5.0

**Total Reviews:** 3

#### How Do G2 Users Rate Your Feedback Solutions?

- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Your Feedback Solutions?

- **Seller:** [Your Feedback Solutions](https://www.g2.com/sellers/your-feedback-solutions)
- **Year Founded:** 2024
- **HQ Location:** Düsseldorf, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=397735bd134f42de7b677127d7edf62c611fc58d6dff75c947b76911979e235e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fyour-feedback-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About Your Feedback Solutions?

_AI-generated summary from verified user reviews_

##### Pros

- Users are impressed with the **AI-powered responses** of Your Feedback Solutions, which enhance efficiency and engagement with customers.
- Users commend the **automation features** of Your Feedback Solutions, significantly enhancing efficiency in managing customer reviews.
- Users love the **increase in positive reviews** and streamlined management that Your Feedback Solutions provides for their businesses.
- Users commend the **centralized management** of customer reviews, simplifying the process and improving online presence significantly.
- Users highlight the **intuitive ease of use** of Your Feedback Solutions, making review management a breeze for businesses.

#### What Are Recent G2 Reviews of Your Feedback Solutions?

**["They showed me the real importance of reviews!!!"](https://www.g2.com/survey_responses/your-feedback-solutions-review-10296002)**

**Rating:** 5.0/5.0 stars

_— Noah R._

[Read full review](https://www.g2.com/survey_responses/your-feedback-solutions-review-10296002)

**["Excellent Platform for Customer Reviews"](https://www.g2.com/survey_responses/your-feedback-solutions-review-10255287)**

**Rating:** 5.0/5.0 stars

_— Vanessa A._

[Read full review](https://www.g2.com/survey_responses/your-feedback-solutions-review-10255287)

### [Zonka Feedback](https://www.g2.com/products/zonka-feedback/reviews)

Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform for businesses to collect feedback across channels, unify scattered sources in one place, analyze it with AI, and act in real time. Whether it’s digital journeys and product feedback or frontline and support experiences across locations, Zonka Feedback empowers teams to understand customer experience, reduce churn, improve satisfaction, and drive growth. With easy-to-use yet powerful surveys for NPS, CSAT, CES, and more, businesses can run transactional and relationship programs and capture feedback across email, SMS, WhatsApp, web, in-app, in-product, kiosks, and offline touchpoints. Zonka Feedback seamlessly integrates with leading CRM, Helpdesk, and Marketing platforms, including Salesforce, HubSpot, Intercom, and Zendesk, to trigger surveys and sync scores, creating a holistic 360° view of the customer journey. With out-of-the-box reports, trends, and insights, teams can easily analyze data to drive informed CX improvements. Zonka’s AI Feedback Intelligence unifies feedback analytics and experience signals from tickets, chats, reviews, calls, social, and surveys—sources that often live in silos—into a single platform to deliver actionable insights. Powered by Thematic Analysis, Impact & Sentiment Scoring, Entity Recognition, and Agentic AI, it gives teams instant clarity on what’s working, what’s broken, and where to focus across themes, functions, and locations. Insights Assistant enables teams to instantly query their feedback data and get clear, AI-driven answers to critical questions, such as what’s driving churn, what’s frustrating users, which product enhancements matter most, and more. Zonka Feedback simplifies & speeds up closing the feedback loop with a centralized inbox, case management, reputation management, and intelligent automation. Feedback is routed to the right teams, follow-ups are triggered instantly, and businesses can respond directly to customer feedback and online reviews, proactively engaging detractors and turning negative experiences into loyalty-building moments. \*\*Key Capabilities\*\* - Effortless NPS, CSAT, CES survey & VoC program - Collect responses via Email, SMS, WhatsApp, Web, In-App, Kiosks & more - AI Feedback Intelligence with thematic, sentiment, impact analysis & entity recognition - Reputation Management to unify, monitor, and respond to online reviews - Centralized Inbox with collaborative view, tagging, and tasks - Case Management with tickets, assignments, and direct customer communication - Real-time Alerts via Email, SMS, WhatsApp, Slack, and Microsoft Teams - Workflow Automation to trigger actions and close the loop faster - Reporting & Analytics with out-of-the-box dashboards and trends - Integrations with 50+ platforms, including Salesforce, HubSpot, Zendesk, Intercom, Freshdesk, Microsoft Dynamics, Zapier and more.

**Average Rating:** 4.7/5.0

**Total Reviews:** 80

#### How Do G2 Users Rate Zonka Feedback?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Zonka Feedback?

- **Seller:** [Zonka Feedback](https://www.g2.com/sellers/zonka-feedback)
- **Company Website:** www.zonkafeedback.com
- **Year Founded:** 2014
- **HQ Location:** Gurugram, Haryana
- **Twitter:** @zonkafeedback  
1,270 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=21dcdce5a8a4ce8df49b19d8116c029f20c9b1fb827ed2e623f63c57dae1638f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3881439%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Founder
- **Top Industries:** Marketing and Advertising, Education Management
- **Company Size:** 62% Small, 30% Medium

#### What Do G2 Reviewers Say About Zonka Feedback?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive and exceptional support** offered by Zonka Feedback, enhancing their overall experience significantly.
- Users find Zonka Feedback's **ease of use and setup** exceptional, enhancing customer experience and engagement efficiently.
- Users commend Zonka Feedback for its **massive improvements and feature updates** enhancing customer experience and feedback collection.
- Users commend Zonka Feedback for its **excellent data management** , praising its customization options and supportive integration.
- Users praise the **ease of use** of Zonka Feedback, appreciating its straightforward setup and seamless integration.

##### Cons

- Users face **software instability** within Zonka Feedback, experiencing bugs and confusing navigation that impede usability.
- Users experience **call issues** with Zonka Feedback, limiting in-house reviews and affecting the survey process.
- Users note a **slight learning curve** with advanced features, though excellent support helps ease the transition.
- Users find the **layout issues** of Zonka Feedback frustrating, with confusing navigation and unexpected functionality locations.
- Users report a **slight learning curve** with advanced features, but commend the excellent support for assistance.

#### What Are Recent G2 Reviews of Zonka Feedback?

**["Zonka wins on product and people"](https://www.g2.com/survey_responses/zonka-feedback-review-13222004)**

**Rating:** 5.0/5.0 stars

_— Tiffany R._

[Read full review](https://www.g2.com/survey_responses/zonka-feedback-review-13222004)

**["Zonka Feedback - Intuitive, Customizable, and Seamlessly Integrative"](https://www.g2.com/survey_responses/zonka-feedback-review-12565883)**

**Rating:** 5.0/5.0 stars

_— Colin C._

[Read full review](https://www.g2.com/survey_responses/zonka-feedback-review-12565883)

#### What Are G2 Users Discussing About Zonka Feedback?

- [What are feedback programs?](https://www.g2.com/discussions/what-are-feedback-programs)
- [Which are the tools used for feedback?](https://www.g2.com/discussions/which-are-the-tools-used-for-feedback)
- [What is zonka?](https://www.g2.com/discussions/what-is-zonka)
- [What are the features of a good customer feedback system?](https://www.g2.com/discussions/what-are-the-features-of-a-good-customer-feedback-system)

### [Connectivity](https://www.g2.com/products/connectivity/reviews)

Connectivity provides customer intelligence solutions for businesses. They allow businesses to identify their best customers, understand customer opinions and recognize their competition. The platform helps businesses identify customer segments, areas of concentration and future growth opportunities to improve their marketing.

**Average Rating:** 4.8/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Connectivity?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 9.2/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 6.7/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Connectivity?

- **Seller:** [Connectivity.com](https://www.g2.com/sellers/connectivity-com)
- **HQ Location:** Burbank, US
- **Twitter:** @ConnectivityInc  
327 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=070c87a2a6e3972bc184a8430e3d5089c55d1c7ac774419b2c283bfba8e2622e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconnectivity-inc-&secure%5Burl_type%5D=linkedin_company_website)  
39 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of Connectivity?

**["Simulator"](https://www.g2.com/survey_responses/connectivity-review-8554605)**

**Rating:** 4.5/5.0 stars

_— KISHAN P._

[Read full review](https://www.g2.com/survey_responses/connectivity-review-8554605)

**["Great Product with access to lots of reviews"](https://www.g2.com/survey_responses/connectivity-review-1031084)**

**Rating:** 5.0/5.0 stars

_— Verified User in Internet_

[Read full review](https://www.g2.com/survey_responses/connectivity-review-1031084)

#### What Are G2 Users Discussing About Connectivity?

- [What is Connectivity used for?](https://www.g2.com/discussions/what-is-connectivity-used-for)

### [Emitrr](https://www.g2.com/products/emitrr/reviews)

Emitrr is an AI-powered communication and front desk automation platform that helps businesses stop losing time to phone tag, no-shows, and manual follow-ups. Built with healthcare in mind, it works as a 24/7 AI front desk, handling the repetitive communication work so your team can focus on what actually matters. Emitrr integrates with your existing CRM, EHR, or practice management system to automate the full customer communication lifecycle, from appointment reminders and confirmations to review requests, follow-ups, and intake forms. What teams use it for: - Cutting no-shows with automated reminders that write confirmations back to your system of record - Two-way texting from your existing business line — no new number needed - Filling last-minute cancellations with smart scheduling tools - Growing reviews on Google and other platforms automatically after every visit or appointment - Sending bulk SMS campaigns and triggered follow-up sequences - Replacing scheduling calls with self-service online booking - Collecting digital forms and intake data before the appointment One platform replaces 10+ tools: texting, reminders, reputation management, online scheduling, digital forms, and VoIP phones all in one place. Best fit for: Healthcare practices, service businesses, and any team that runs on appointments and needs communication that actually keeps up.

**Average Rating:** 4.8/5.0

**Total Reviews:** 23

#### How Do G2 Users Rate Emitrr?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Emitrr?

- **Seller:** [Emitrr](https://www.g2.com/sellers/emitrr)
- **Year Founded:** 2019
- **HQ Location:** New York City, New York
- **Twitter:** @emitrr  
98 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6d2ecd559c72b86e3330ed896307dcdb62d4eb1fe3d3806f0b9815b02633f66&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femitrr%2F&secure%5Burl_type%5D=linkedin_company_website)  
76 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 83% Small, 13% Medium

#### What Do G2 Reviewers Say About Emitrr?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **outstanding customer support** of Emitrr, noting their responsiveness and helpfulness in addressing concerns.
- Users appreciate the **ease of use** of Emitrr, finding the interface user-friendly and efficient for all needs.
- Users appreciate the **user-friendly interface** of Emitrr, making it easy for both staff and customers to navigate.
- Users appreciate the **responsive tech support and user-friendly features** of Emitrr, enhancing their overall experience.
- Users appreciate the **quick and helpful customer service** of Emitrr, enhancing their overall experience with the platform.

#### What Are Recent G2 Reviews of Emitrr?

**["Easy to Navigate and Integrates Smoothly with My EMR"](https://www.g2.com/survey_responses/emitrr-review-12640218)**

**Rating:** 5.0/5.0 stars

_— Kelli D._

[Read full review](https://www.g2.com/survey_responses/emitrr-review-12640218)

**["Amazing Organization: Easy Task Assignments and Folder-Based Sorting"](https://www.g2.com/survey_responses/emitrr-review-13237793)**

**Rating:** 5.0/5.0 stars

_— Nadia G._

[Read full review](https://www.g2.com/survey_responses/emitrr-review-13237793)

### [GetMoreReviews](https://www.g2.com/products/getmorereviews/reviews)

GetMoreReviews is a marketing program focused on online review generation and monitoring.

**Average Rating:** 4.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate GetMoreReviews?

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 9.0/10)
- **Customer Feedback:** 5.0/10 (Category avg: 8.8/10)
- **Competitive Intelligence:** 5.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind GetMoreReviews?

- **Seller:** [Local Business Ally](https://www.g2.com/sellers/local-business-ally)
- **Year Founded:** 2017
- **HQ Location:** Austin, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=63b2256c8b3e3e7b47bb0fde72e5591b9a472d0d25db632189ecddb22e005d94&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgetmorereviews%2F&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of GetMoreReviews?

**["Affordable pricing, but cumbersome"](https://www.g2.com/survey_responses/getmorereviews-review-4458399)**

**Rating:** 4.5/5.0 stars

_— Jennie Z._

[Read full review](https://www.g2.com/survey_responses/getmorereviews-review-4458399)

#### What Are G2 Users Discussing About GetMoreReviews?

- [What is GetMoreReviews used for?](https://www.g2.com/discussions/what-is-getmorereviews-used-for)

### [LoopVOC](https://www.g2.com/products/loopvoc/reviews)

Out-of-the-box tools designed to help SaaS companies quickly understand and act on customer feedback.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate LoopVOC?

- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind LoopVOC?

- **Seller:** [LoopVOC](https://www.g2.com/sellers/loopvoc)
- **Year Founded:** 2017
- **HQ Location:** Charleston, US
- **Twitter:** @loopvoc  
103 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e82c650f4c3358dc49d65b3bb88a36d7b3cde21216a56d73c99d0385b89c4b22&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Floopvoc&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of LoopVOC?

**["Loop is Amazing!"](https://www.g2.com/survey_responses/loopvoc-review-6896757)**

**Rating:** 5.0/5.0 stars

_— Clarke A._

[Read full review](https://www.g2.com/survey_responses/loopvoc-review-6896757)

**["Honest Review"](https://www.g2.com/survey_responses/loopvoc-review-4994462)**

**Rating:** 5.0/5.0 stars

_— Marisa l._

[Read full review](https://www.g2.com/survey_responses/loopvoc-review-4994462)

#### What Are G2 Users Discussing About LoopVOC?

- [What is LoopVOC used for?](https://www.g2.com/discussions/what-is-loopvoc-used-for)

### [Mapal Culture Suite](https://www.g2.com/products/mapal-culture-suite/reviews)

By hospitality, for hospitality. Bringing together market-leading solutions with all your business processes in one place, the Mapal Culture Suite helps people leaders like you solve problems by streamlining systems to become more efficient and improve performance.  Mapal’s Culture Suite includes easy-to-use applications for training, career planning, engagement, feedback, compliance and more. It digitises and consolidates your tools so you can create great onboarding and sustainable, responsive professional development. Powered by Mapal’s market-leading applications, Flow Learning, Engagement and Compliance, you close the gaps between staff performance and development ambitions and, management time pressures - helping you do more of what you love, even better​.

**Average Rating:** 4.3/5.0

**Total Reviews:** 35

#### How Do G2 Users Rate Mapal Culture Suite?

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 8.3/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Mapal Culture Suite?

- **Seller:** [Mapal Group](https://www.g2.com/sellers/mapal-group)
- **Year Founded:** 2009
- **HQ Location:** Edinburgh
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5601d658f06342e7c28bc90bd77f76d9fa04796f84329851de54b70fb0753767&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmapal-group-uk%2F&secure%5Burl_type%5D=linkedin_company_website)  
192 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospitality, Food & Beverages
- **Company Size:** 54% Medium, 29% Large

#### What Do G2 Reviewers Say About Mapal Culture Suite?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **convenience** of Mapal Culture Suite, enjoying its seamless integration and user-friendly design for training management.
- Users value the **high engagement features** of Mapal Culture Suite, enhancing training effectiveness and ongoing support for teams.
- Users value the **development growth** facilitated by Mapal Culture Suite, enabling personalized training and seamless integration with existing systems.
- Users value the **ease of learning** with Mapal Culture Suite, benefiting from intuitive tools and personalized training journeys.
- Users value the **effective client interaction** for training management and personalized support throughout their experience.

##### Cons

- Users find the **complexity** of Mapal Culture Suite challenging, often needing more tutorials and quicker support responses.
- Users report significant **dashboard issues** in MAPAL Culture Suite, lacking essential features and required visibility for effective use.
- Users face **feature issues** like difficulty correcting tests, slow support response, and limited reporting capabilities.
- Users find the **reporting capabilities inadequate** , leading to limited insights and frustrating experiences with the system.
- Users face significant **integration issues** with MAPAL Culture Suite, complicating the implementation within existing tech stacks.

#### What Are Recent G2 Reviews of Mapal Culture Suite?

**["A one-stop shop for creating and delivering a digital training journey"](https://www.g2.com/survey_responses/mapal-culture-suite-review-10398259)**

**Rating:** 4.5/5.0 stars

_— Mark W._

[Read full review](https://www.g2.com/survey_responses/mapal-culture-suite-review-10398259)

**["Mapal has been integral for our L&D needs"](https://www.g2.com/survey_responses/mapal-culture-suite-review-10358566)**

**Rating:** 4.5/5.0 stars

_— Laura B._

[Read full review](https://www.g2.com/survey_responses/mapal-culture-suite-review-10358566)

#### What Are G2 Users Discussing About Mapal Culture Suite?

- [What is Compliance by MAPAL used for?](https://www.g2.com/discussions/what-is-compliance-by-mapal-used-for)

### [More Good Reviews](https://www.g2.com/products/more-good-reviews/reviews)

More Good Reviews (MGR) More Good Reviews is reputation management software that helps businesses and marketing agencies collect more Google reviews, manage feedback across platforms, and turn customer praise into trust that drives growth. Instead of chasing reviews by hand, you automate outreach by email and SMS, guide customers through a branded review page, and use built-in AI to make writing, showcasing, and replying to reviews faster for everyone involved. Online reviews shape buying decisions and search visibility. Shoppers check Google, Facebook, Yelp, and other sites before they choose a business. Search engines reward fresh, authentic ratings. More Good Reviews was built so you can create a steady flow of new reviews on autopilot: import customers, set when and how to ask, customize the experience, and let the platform handle reminders while you stay focused on serving customers. How More Good Reviews works Connect your customer list from Stripe or HubSpot, upload a CSV, add contacts manually, or sync through Zapier and other automation tools. Define a request strategy that fits your business: ask after a charge, after signup, or when subscription and purchase conditions are met. Control delays, email and SMS channels, reminders, retries, send schedules, and daily or monthly limits so outreach feels timely, not spammy. Customers receive a branded email or text with a one-click rating path. They land on a customizable review page where they rate their experience, leave feedback, and follow links to Google Business Profile, Yelp, Facebook, and other review sites. You can run multiple review pages for locations or campaigns, add QR codes for in-person collection, and use a kiosk mode on tablets so customers scan and review on their own phone at the point of experience. When you turn on Automate, More Good Reviews sends review requests based on your rules. Each customer is asked at most once per project unless you choose to ask again. Up to three reminders follow if they do not respond. Thank-you messages, link expiration, unsubscribe handling, and Google-friendly settings (including a link revealer so every customer can still leave a public review) help you grow reputation without cutting corners on platform policies. AI that helps you collect, highlight, and reply More Good Reviews includes AI tools designed for real reputation workflows, not novelty chat. AI Review Suggestions help customers who are ready to write feedback generate ready-to-edit review drafts, which lowers friction and increases completed reviews. AI Highlights pull the strongest phrases from positive reviews and emphasize them in widgets, your Showcase page, and share images so visitors instantly see what people love. AI Replies draft short, on-brand responses to Google reviews so your team can reply in minutes, with optional automation for positive reviews. AI Auto Tagging organizes feedback by themes you define so you can spot trends without reading every review by hand. Show your reputation where it converts Collecting reviews is only half the job. More Good Reviews helps you display ratings and testimonials with a dedicated Showcase page and embeddable website widgets: badge, headline, carousel, wall, corner popup, highlights, faces, and more. Match your brand colors and fonts, filter by rating, source, location, or tags, and enable schema markup so star ratings can appear in search results. Put social proof on landing pages, checkout flows, and service pages so new visitors see proof before they buy. Monitor and respond in one place Sync Google Business Profile to import Google reviews and reply from your dashboard. Import reviews from other sources, organize by location and tags, export data, and get Slack or Discord alerts when new feedback arrives. Track messages, opens, clicks, and review activity so you know what is working. Developers and power users can go further with webhooks, a full API, and an MCP server that connects assistants like Claude to a project for natural-language work with customers, review requests, reviews, and reputation tasks. Built for businesses and agencies Direct customers use More Good Reviews to run reputation for their own brand, with multi-location support, custom domains, SMS via providers like Twilio, ClickSend, SimpleTexting, or TextLink, and integrations that fit existing CRM and ops stacks. Marketing agencies get a white-label client portal: invite clients under your brand, customize appearance and domain, manage team and client access, and optionally offer SSO, so you can resell reputation management as your own product without More Good Reviews branding in the client experience. Why teams choose More Good Reviews Most review tools stop at “send a request” or “embed a widget.” More Good Reviews connects the full loop: smart automated outreach, conversion-focused review pages, AI that helps customers write and helps you reply, reputation display that supports SEO and conversion, Google sync and response, and modern automation through Zapier, API, and MCP. Whether you are a single-location business, a multi-site brand, or an agency productizing reputation services, More Good Reviews helps you collect more good reviews, respond faster, and turn feedback into a competitive advantage. Start at moregoodreviews.com, connect your customers, customize your review page, and turn on Automate to begin building a stronger online reputation.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### Who Is the Company Behind More Good Reviews?

- **Seller:** [More Good Reviews](https://www.g2.com/sellers/more-good-reviews)
- **Year Founded:** 2022
- **HQ Location:** New York, NY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=80e11f797eb9217df6bcf94ff0858207c5a43d8733b83bd78e471870e2f45c57&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmoregoodreviews%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of More Good Reviews?

**["Easy-to-use customer reviews app with great support"](https://www.g2.com/survey_responses/more-good-reviews-review-7404831)**

**Rating:** 5.0/5.0 stars

_— Michal M._

[Read full review](https://www.g2.com/survey_responses/more-good-reviews-review-7404831)

**["Great tool for soliciting reviews"](https://www.g2.com/survey_responses/more-good-reviews-review-7747667)**

**Rating:** 5.0/5.0 stars

_— Zach S._

[Read full review](https://www.g2.com/survey_responses/more-good-reviews-review-7747667)

### [Pozative](https://www.g2.com/products/pozative/reviews)

Looking for an online review management tool that will help you keep track of your business' online reviews? Pozative can do this and more! Pozative is an online review management application that helps you manage online reviews on websites such as Google, Yelp, and even Facebook! Monitor your reputation on one seamless dashboard: see what your customers have to say about your business. Try Pozative for free today!

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Pozative?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind Pozative?

- **Seller:** [Adit](https://www.g2.com/sellers/adit)
- **Year Founded:** 2013
- **HQ Location:** Remote, US
- **Twitter:** @aditadv  
100 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c7f2cf42076586352a6ec09a6af8fe929841a040ebdd44c19c388074fdbae376&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9319466&secure%5Burl_type%5D=linkedin_company_website)  
562 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Pozative?

**["Big Bump in Patient Reviews from pozative"](https://www.g2.com/survey_responses/pozative-review-447196)**

**Rating:** 5.0/5.0 stars

_— Joshua R._

[Read full review](https://www.g2.com/survey_responses/pozative-review-447196)

**["Excallent"](https://www.g2.com/survey_responses/pozative-review-432268)**

**Rating:** 5.0/5.0 stars

_— Egor Z._

[Read full review](https://www.g2.com/survey_responses/pozative-review-432268)

#### What Are G2 Users Discussing About Pozative?

- [What is Pozative used for?](https://www.g2.com/discussions/what-is-pozative-used-for)

### [Review Dingo](https://www.g2.com/products/review-dingo/reviews)

Review Dingo is the world’s most trusted reputation management platform. Our multi-million dollar software was built to create an automated approach, allowing businesses to focus on their company and customers.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate Review Dingo?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind Review Dingo?

- **Seller:** [Review Dingo](https://www.g2.com/sellers/review-dingo)
- **Year Founded:** 2010
- **HQ Location:** Las Vegas, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a55c17d58e2cb3c240da65b87d95ba2d75f2e93bd79668fa23c25b4d35fc6f98&secure%5Burl%5D=http%3A%2F%2Fwww.linkedin.com%2Fcompany%2Freviewdingo&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Review Dingo?

**["Very helpful support and a useful software!"](https://www.g2.com/survey_responses/review-dingo-review-901904)**

**Rating:** 5.0/5.0 stars

_— Verified User in Non-Profit Organization Management_

[Read full review](https://www.g2.com/survey_responses/review-dingo-review-901904)

**["Reputect has worked wonders!"](https://www.g2.com/survey_responses/review-dingo-review-980353)**

**Rating:** 5.0/5.0 stars

_— Eric C._

[Read full review](https://www.g2.com/survey_responses/review-dingo-review-980353)

#### What Are G2 Users Discussing About Review Dingo?

- [What is Review Dingo used for?](https://www.g2.com/discussions/what-is-review-dingo-used-for)

### [RevuKangaroo Review Software](https://www.g2.com/products/revukangaroo-review-software/reviews)

#1 review management platform for service based companies, marketers, agencies, and SEO companies. We have a complete system for gathering reviews that include multiple automated ways to gather reviews and have several tricks to maximize value and # of reviews your receive each month on 3rd party Sites like Google, Yelp, BBB, Facebook, TripAdvisor and more. If you want to dominate the online review game, you need to get a FREE demo with RevuKangaroo!

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate RevuKangaroo Review Software?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)

#### Who Is the Company Behind RevuKangaroo Review Software?

- **Seller:** [RevuKangaroo](https://www.g2.com/sellers/revukangaroo)
- **Year Founded:** 2014
- **HQ Location:** Phoenix, US
- **Twitter:** @RevuKangaroo  
15 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c4e179c1e5d1d52a277884c354ea60fa7fde0e50735acce9f3d21bcb7694f259&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10034392&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of RevuKangaroo Review Software?

**["Best Review Software Platform"](https://www.g2.com/survey_responses/revukangaroo-review-software-review-271744)**

**Rating:** 5.0/5.0 stars

_— Verified User in Design_

[Read full review](https://www.g2.com/survey_responses/revukangaroo-review-software-review-271744)

**["Great Software- Saving Our Online Reputation"](https://www.g2.com/survey_responses/revukangaroo-review-software-review-273298)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/revukangaroo-review-software-review-273298)

#### What Are G2 Users Discussing About RevuKangaroo Review Software?

- [What is RevuKangaroo Review Software used for?](https://www.g2.com/discussions/what-is-revukangaroo-review-software-used-for)

### [RightResponse AI](https://www.g2.com/products/rightresponse-ai/reviews)

RightResponse AI is AI-powered reputation management software for local businesses, multi-location brands, and agencies. It helps teams send personalized review requests; create, approve, and publish message-informed responses for Google and other review platforms; analyze customer and competitor feedback; and track Google Maps visibility. Use the software yourself or choose Done For You service. MESSAGE-INFORMED AI REVIEW RESPONSES Most AI tools produce a polite reply that repeats the review. RightResponse AI uses a multi-agent workflow to understand the review, check safety and risk, identify themes, select only relevant approved company, brand, and location messages, plan the response, write it, and run final QA. Responses can reflect real business knowledge from your website, approved messages, and review history without forcing irrelevant details into every reply. Teams control how responses are published. Choose which star ratings can publish automatically and which need human approval. When approval is required, users can schedule, publish, or edit a response from their phone without opening the dashboard. PERSONALIZED REVIEW REQUESTS Create email and SMS review requests shaped by the customer, job, location, and business context. Requests can include names, dates, product or service details, and optional photos, with flexible fields, campaigns, and follow-ups. VOICE OF CUSTOMER AND COMPETITOR INTELLIGENCE Analyze reviews by the topics that matter to your organization, see the exact customer language behind each signal, and compare locations or competitors using a consistent framework. Competitor analysis shows what customers praise, what frustrates them, and where a business may have an opportunity to differentiate. GOOGLE MAPS RANK TRACKING Measure local search visibility from the places customers search, monitor movement over time, and compare map performance with nearby competitors. BUILT FOR DIFFERENT OPERATING MODELS RightResponse AI supports individual businesses, multi-location teams, and agencies. Multi-location accounts can apply company, brand, and location-level rules while preserving local context. Agencies can use the software, white-label capabilities, or a fully managed service delivered under their own brand. Start with a free trial, or contact RightResponse AI for enterprise, agency, integration, and managed-service needs.

**Average Rating:** 5.0/5.0

**Total Reviews:** 2

#### How Do G2 Users Rate RightResponse AI?

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10)
- **Customer Feedback:** 10.0/10 (Category avg: 8.8/10)
- **Digital Media Monitoring:** 10.0/10 (Category avg: 8.0/10)
- **Competitive Intelligence:** 10.0/10 (Category avg: 8.3/10)

#### Who Is the Company Behind RightResponse AI?

- **Seller:** [RightResponse AI](https://www.g2.com/sellers/rightresponse-ai)
- **Year Founded:** 2023
- **HQ Location:** JACKSONVILLE, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5babb204bb7aec31c9ec81d09e09a81e9ce5efdd44fdb5fc986dab1987d2d31b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frightresponse-llc&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Do G2 Reviewers Say About RightResponse AI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **intelligent AI features** of RightResponse AI for insightful reporting and time-saving review management.
- Users value the **AI integration** of RightResponse AI for saving time and enhancing response customization and insight.
- Users value the **effective communication** of RightResponse AI, enhancing response efficiency and understanding customer feedback deeply.
- Users value the **insightful reporting** capabilities of RightResponse AI, which aid in tracking trends and customer issues.
- Users appreciate the **navigation ease** of RightResponse AI, finding it intuitive for tracking trends and managing responses.

#### What Are Recent G2 Reviews of RightResponse AI?

**["Right Response AI has been a great tool that has helped with our Pest Control Business"](https://www.g2.com/survey_responses/rightresponse-ai-review-11340043)**

**Rating:** 5.0/5.0 stars

_— Garrett B._

[Read full review](https://www.g2.com/survey_responses/rightresponse-ai-review-11340043)

**["Time-Saving, Insightful, and Customizable with Room for Enhanced Analytics"](https://www.g2.com/survey_responses/rightresponse-ai-review-10615576)**

**Rating:** 5.0/5.0 stars

_— Tereza Z._

[Read full review](https://www.g2.com/survey_responses/rightresponse-ai-review-10615576)

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[Browse Online Reputation Management Themes](/categories/online-reputation-management/themes)

 ![Alanna Iwuh](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alanna Iwuh")
A

Researched and written by [Alanna Iwuh](https://research.g2.com/insights/author/alanna-iwuh)

Updated October 3, 2024

Online reputation management software allows companies to monitor users’ online reviews and promote positive experiences through online review platforms. Companies hoping to promote their brand through positive online user reviews will use online reputation management software to capture negative experiences. The products also provide mechanisms for users to submit new reviews through email or advertising campaigns. The products provide platforms that marketing teams use to aggregate and interpret their company’s online reputation. Teams will often utilize digital forms provided by the platform to conduct email campaigns and harness new reviews. Many products also possess monitoring tools to discover discussions and posts from users on social media. These products differ from [social media monitoring](https://www.g2.com/categories/social-media-monitoring) software in that they aim to collect online reviews, but can include social media features. There is confusion, but little crossover with [product review](https://www.g2.com/categories/product-reviews) software. Those tools host customer reviews on e-commerce sites and provide little monitoring or management capabilities.

To qualify for inclusion in the Online Reputation Management category, a product must:

- Monitor online review sites for new and existing negative reviews
- Have a management platform to aggregate and interpret online reviews
- Create alerts and reports regarding a brand's current online reputation
- Provide forms or a vehicle to garner new online reviews

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