# Best Online Form Builder Software for Medium-Sized Businesses - Page 3 ## How Many Online Form Builder Software Products Does G2 Track? **Total Products under this Category:** 421 ### Category Stats (Aug 2026) - **Average Rating:** 4.48/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Quizify (+2.86%) - Among all products in this category, Quizify recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Online Form Builder Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 109,200+ Authentic Reviews - 421+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Online Form Builder Software ![G2 Grid® for Online Form Builder Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-form-builder/grids.png?focus%5B%5D=541&focus%5B%5D=23672&focus%5B%5D=89299&focus%5B%5D=269&focus%5B%5D=13751&focus%5B%5D=3066&focus%5B%5D=25675&focus%5B%5D=4036) Highlighted products: SurveyMonkey, Jotform, Microsoft Forms, Adobe Acrobat Sign, Typeform, Laserfiche, ClickUp, and PandaDoc. Underlying data: [Grid® JSON](https://www.g2.com/categories/online-form-builder/grids.json?focus%5B%5D=surveymonkey&focus%5B%5D=jotform&focus%5B%5D=microsoft-forms&focus%5B%5D=adobe-acrobat-sign&focus%5B%5D=typeform&focus%5B%5D=laserfiche&focus%5B%5D=clickup&focus%5B%5D=pandadoc&segment=mid-market) **Sponsored** ### OnRamp OnRamp is an intelligent customer onboarding and engagement solution designed to help businesses streamline their customer success processes. By automating the onboarding project kick-off directly from the CRM, OnRamp enables organizations to provide a more efficient and personalized experience for their customers. This software solution focuses on reducing the time it takes for customers to realize value from a product or service, thereby minimizing churn risk and fostering long-term relationships. Targeted primarily at customer success teams, OnRamp is particularly beneficial for companies that prioritize customer engagement and retention. It caters to a diverse range of industries, including SaaS, e-commerce, and service-based businesses, where effective onboarding is crucial for maximizing customer satisfaction and loyalty. The platform's personalized workflows guide customers through the onboarding process, ensuring that they receive the support and resources they need at every stage of their journey. Key features of OnRamp include real-time visibility into onboarding progress, inline collaboration tools, and usage insights that keep customers engaged. The ability to monitor onboarding milestones and track customer interactions allows businesses to proactively address any challenges that may arise, further enhancing the customer experience. Additionally, the scalable workflows offered by OnRamp enable organizations to deliver a high-touch experience without the need for increasing headcount, making it a cost-effective solution for managing customer success initiatives. By leveraging OnRamp, companies can achieve faster onboarding times, higher product adoption rates, and stronger customer relationships. The platform not only helps in retaining existing customers but also supports revenue growth through expansion opportunities. As businesses utilize OnRamp to enhance their customer engagement strategies, they can expect measurable improvements in customer satisfaction and loyalty, ultimately transforming customer success into a sustainable growth engine. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1253&secure%5Bchosen_at%5D=2026-08-03T10%3A49%3A21Z&secure%5Bdisplayable_resource_id%5D=2645&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=151082&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=151082&secure%5Bresource_id%5D=1253&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-form-builder%2Fmid-market%3Fpage%3D3&secure%5Btoken%5D=3b1220fbe07a81a3c02c2fa9bc68b784f675e6e867bd45bb04a2ffb27a77612e&secure%5Burl%5D=https%3A%2F%2Fhubs.la%2FQ03_ZbGR0&secure%5Burl_type%5D=custom_url) ### [WPForms](https://www.g2.com/products/wpforms/reviews) WPForms is a user-friendly WordPress plugin designed to simplify the creation of various forms, including contact forms, payment forms, surveys, and more. Its intuitive drag-and-drop interface allows users to build professional, mobile-responsive forms without any coding knowledge. With a wide array of pre-built templates and advanced features, WPForms caters to both beginners and experienced developers, enhancing website interactivity and user engagement. Key Features and Functionality: - Drag & Drop Form Builder: Create custom forms effortlessly with a simple drag-and-drop interface. - Pre-Built Form Templates: Access a variety of templates to quickly set up forms for different purposes. - Responsive Design: Ensure forms look great and function seamlessly on all devices. - Smart Conditional Logic: Show or hide fields based on user input to create dynamic forms. - Multi-Page Forms: Break long forms into multiple pages to improve user experience. - File Uploads: Allow users to submit files through your forms. - Instant Notifications: Receive immediate email alerts upon form submissions. - Spam Protection: Utilize CAPTCHA and Honeypot methods to prevent spam entries. - Payment Integrations: Seamlessly integrate with payment gateways like PayPal and Stripe for online transactions. - Marketing Integrations: Connect with email marketing services such as Mailchimp, AWeber, and Constant Contact. Primary Value and Solutions: WPForms addresses the need for an efficient and accessible form-building solution within WordPress. By eliminating the requirement for coding skills, it empowers users to create customized forms that enhance user interaction and data collection. Its comprehensive features, including conditional logic and payment integrations, streamline processes like lead generation, customer feedback, and online payments. Ultimately, WPForms simplifies form creation, saving time and resources while improving website functionality and user engagement. **Average Rating:** 4.7/5.0 **Total Reviews:** 915 #### How Do G2 Users Rate WPForms? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **CMS Support:** 9.0/10 (Category avg: 8.5/10) - **Design:** 8.5/10 (Category avg: 8.7/10) - **Embedded Forms:** 9.3/10 (Category avg: 8.9/10) #### Who Is the Company Behind WPForms? - **Seller:** [WPForms](https://www.g2.com/sellers/wpforms) - **Year Founded:** 2016 - **HQ Location:** West Palm Beach, US - **Twitter:** @easywpforms 6,303 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ea6352c3c2563696572feba3766be9b0efb5f60fb27fe62ce44beb1db457e3e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10556031%2F&secure%5Burl_type%5D=linkedin_company_website) 26 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Non-Profit Organization Management - **Company Size:** 88% Small, 9% Medium #### What Do G2 Reviewers Say About WPForms? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **intuitive ease of use** of WPForms, making form creation seamless and accessible for everyone. - Users commend the **ease of use and powerful features** of WPForms, making form creation effortless and efficient. - Users appreciate the **ease of creation** with WPForms, finding it intuitive and user-friendly for all skill levels. - Users love the **intuitive design** of WPForms, making form creation simple and accessible for everyone. - Users love the **customization options** in WPForms, enabling them to create professional and unique forms effortlessly. ##### Cons - Users find WPForms **expensive** , especially for those needing only one or two forms, and desire a pay-as-you-go option. - Users express frustration with **limited customization options** in WPForms, especially in the free version. - Users find the **poor design** of WPForms lacking in customization and modern templates, limiting their creative control. - Users find **formatting issues** challenging, requiring extra effort to navigate and customize WPForms effectively. - Users feel that **integration issues** arise when advanced features are locked behind paid plans, limiting customization. #### What Are Recent G2 Reviews of WPForms? **["User-Friendly Form Builder with Great Integration"](https://www.g2.com/survey_responses/wpforms-review-12940295)** **Rating:** 4.0/5.0 stars _— Satya V._ [Read full review](https://www.g2.com/survey_responses/wpforms-review-12940295) **["The most practical way to make forms! "](https://www.g2.com/survey_responses/wpforms-review-1791276)** **Rating:** 4.0/5.0 stars _— Carmen A._ [Read full review](https://www.g2.com/survey_responses/wpforms-review-1791276) #### What Are G2 Users Discussing About WPForms? - [What is WPForms used for?](https://www.g2.com/discussions/what-is-wpforms-used-for) - 1 comment ### [Zoho Forms](https://www.g2.com/products/zoho-forms/reviews) Zoho Forms is an online form builder that backs up data on the cloud. With a drag and drop form builder that is responsive on all mobile devices, Zoho Forms also offers native mobile applications for iOS and Android devices. Zoho Forms supports task assignment, approval workflows and simple mobile forms. With pre-made customizable themes and templates, Zoho Forms is integrated with other Zoho products and Google Apps. Zoho Forms is an online form builder that lets you create mobile-ready online forms. You can either share your form with select users via email, or share the public link of your form. All your data will be stored in the cloud, and you can access them any time, from anywhere. With a drag-and-drop form builder that is responsive on all mobile devices, Zoho Forms also offers native mobile applications for iOS and Android devices. Build online forms, gather data, and complete your workflows. Inspire your mobile teams by working mobile. Be productive, anywhere. Zoho Forms offers, 1. An intuitive web and mobile form builder. Drag and drop fields to add them to a form. 2. Field and form rules so that you can set a spontaneous flow for your form. 3. Task assignments and approval workflows to keep productivity on the move. 4. Graphical analytics to track your entries, conversion rates, and response errors. 5. Mobile apps, and offline support so that you can save data on your device and sync them when you're back online. 6. Integrations with Zoho's CRM, Support, Campaigns, Sheet, and Creator, and with third party vendors like Google Apps, Google Spreadsheet, and MailChimp. **Average Rating:** 4.4/5.0 **Total Reviews:** 126 #### How Do G2 Users Rate Zoho Forms? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10) - **CMS Support:** 8.7/10 (Category avg: 8.5/10) - **Design:** 8.3/10 (Category avg: 8.7/10) - **Embedded Forms:** 8.8/10 (Category avg: 8.9/10) #### Who Is the Company Behind Zoho Forms? - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho 137,880 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website) 30,766 employees on LinkedIn® - **Phone:** +1 (888) 900-9646 #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 71% Small, 29% Medium #### What Do G2 Reviewers Say About Zoho Forms? _AI-generated summary from verified user reviews_ ##### Pros - Users find Zoho Forms to be extremely **easy to use** , simplifying form creation for various websites effortlessly. - Users appreciate the **affordability** of Zoho Forms, making it accessible for businesses to manage operations efficiently. - Users find **centralized management** in Zoho Forms convenient for handling all operations effectively from one platform. - Users find Zoho Forms to be a **very easy form creation platform** , suitable for personal and client websites. - Users value the **friendly interface and robust features** of Zoho Forms, making it a versatile solution for all. ##### Cons - Users find **integration issues** with Zoho Forms problematic, especially when trying to merge with other apps and mobile access. - Users find the **limited customization** options for form appearance in Zoho Forms quite frustrating. - Users find the **cluttered and unintuitive interface** of Zoho Forms makes it difficult to navigate essential features. - Users face **platform issues** with Zoho Forms, finding it challenging to merge with various apps, especially on mobile. - Users find the **cluttered and unintuitive interface** of Zoho Forms challenging, making feature access frustrating. #### What Are Recent G2 Reviews of Zoho Forms? **["Zoho Forms Makes Form Building Fast, Clean, and Beginner Friendly"](https://www.g2.com/survey_responses/zoho-forms-review-12822243)** **Rating:** 5.0/5.0 stars _— Muzammil M._ [Read full review](https://www.g2.com/survey_responses/zoho-forms-review-12822243) **["Zoho Forms Makes Enrollment Collection Fast and Organized"](https://www.g2.com/survey_responses/zoho-forms-review-12810826)** **Rating:** 5.0/5.0 stars _— Rehan A._ [Read full review](https://www.g2.com/survey_responses/zoho-forms-review-12810826) #### What Are G2 Users Discussing About Zoho Forms? - [How do I create a Zoho form?](https://www.g2.com/discussions/how-do-i-create-a-zoho-form) - [Is Zoho forms free?](https://www.g2.com/discussions/is-zoho-forms-free) - 2 comments - [What are the features of Zoho?](https://www.g2.com/discussions/zoho-forms-what-are-the-features-of-zoho) - [What are zoho forms?](https://www.g2.com/discussions/what-are-zoho-forms) ### [Formstack for Salesforce](https://www.g2.com/products/formstack-for-salesforce/reviews) What if your end user only had to fill out the same information once? If Salesforce is at the center of how your organization operates, you can build more efficient, streamlined processes with Formstack for Salesforce, a modular platform for data collection, automated document generation, digital signature and workflows where you can use prefill alongside your data to power end user experiences Formstack for Salesforce is a set of dynamic, customizable modules that allow Salesforce customers to digitize processes at scale, in and around their Salesforce org. **Average Rating:** 4.1/5.0 **Total Reviews:** 33 #### How Do G2 Users Rate Formstack for Salesforce? - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10) - **CMS Support:** 7.2/10 (Category avg: 8.5/10) - **Design:** 7.3/10 (Category avg: 8.7/10) - **Embedded Forms:** 8.1/10 (Category avg: 8.9/10) #### Who Is the Company Behind Formstack for Salesforce? - **Seller:** [Formstack, LLC](https://www.g2.com/sellers/formstack-llc) - **Company Website:** www.Formstack.com - **Year Founded:** 2006 - **HQ Location:** Fishers, IN - **Twitter:** @Formstack 6,392 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73566ad4146730f4a81afe1954d3d426ff0aa8351319b97894bd52e4a071a53d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F294140%2F&secure%5Burl_type%5D=linkedin_company_website) 223 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Non-Profit Organization Management, Information Technology and Services - **Company Size:** 46% Medium, 30% Small #### What Do G2 Reviewers Say About Formstack for Salesforce? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **time-saving integration** of Formstack with Salesforce, streamlining data collection effortlessly. - Users find the **ease of use** of Formstack for Salesforce essential for efficient data collection and management. - Users praise the **easy integration** with Salesforce, simplifying field mapping and enhancing data collection efficiency. - Users appreciate the **seamless Salesforce integration** of Formstack, enhancing data flow and form-building efficiency. - Users commend the **responsive customer support** of Formstack for Salesforce, enhancing their overall user experience. ##### Cons - Users find the **learning curve challenging** , especially for advanced configurations, lacking sufficient documentation and support. - Users find the **form issues** hinder usability, with a steep learning curve and outdated design complicating the experience. - Users find the **interface usability challenging** , as it is often complex and lacks user-friendly features. - Users find the **pricing to be prohibitive** , especially for smaller teams needing advanced features and support. - Users find **limited customization** options frustrating, requiring reliance on developers for form design flexibility. #### What Are Recent G2 Reviews of Formstack for Salesforce? **["Hassle free data collection and integration"](https://www.g2.com/survey_responses/formstack-for-salesforce-review-11381176)** **Rating:** 4.0/5.0 stars _— Eslam E._ [Read full review](https://www.g2.com/survey_responses/formstack-for-salesforce-review-11381176) **["Easy to use but lacks some options to customize"](https://www.g2.com/survey_responses/formstack-for-salesforce-review-11725096)** **Rating:** 4.0/5.0 stars _— Verified User in Non-Profit Organization Management_ [Read full review](https://www.g2.com/survey_responses/formstack-for-salesforce-review-11725096) ### [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) Formstack Forms is a cloud-based solution that helps businesses automate processes of creating digital forms and collecting data for surveys, leads, registrations, and more. Key features include data routing, file uploads, data encryption, payment collection, and form analytics. Designed for businesses of all sizes, Formstack Forms allows users to collaborate with teams to approve, deny, and comment on data submitted through forms. With a drag-and-drop form builder, Formstack Forms empowers users across organizations to build branded forms, surveys, and workflows without needing to know code. For more technical users, Formstack Forms offers an open API that allows users and 3rd-party applications to access Formstack resources programmatically. Formstack allows integration with various third-party applications such as Mailchimp, Salesforce, PayPal, Amazon S3, PowerAutomate, and more. Formstack is available on a monthly subscription, and support is extended via documentation and other online measures. **Average Rating:** 4.3/5.0 **Total Reviews:** 462 #### How Do G2 Users Rate Formstack Forms? - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **CMS Support:** 7.8/10 (Category avg: 8.5/10) - **Design:** 7.7/10 (Category avg: 8.7/10) - **Embedded Forms:** 8.3/10 (Category avg: 8.9/10) #### Who Is the Company Behind Formstack Forms? - **Seller:** [Formstack, LLC](https://www.g2.com/sellers/formstack-llc) - **Company Website:** www.Formstack.com - **Year Founded:** 2006 - **HQ Location:** Fishers, IN - **Twitter:** @Formstack 6,392 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73566ad4146730f4a81afe1954d3d426ff0aa8351319b97894bd52e4a071a53d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F294140%2F&secure%5Burl_type%5D=linkedin_company_website) 223 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Administrative Assistant - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 46% Medium, 41% Small #### What Do G2 Reviewers Say About Formstack Forms? _AI-generated summary from verified user reviews_ ##### Pros - Users find Formstack Forms to be **easy to understand and use** , enhancing their form creation experience significantly. - Users appreciate the **seamless integrations** of Formstack Forms, enhancing workflow efficiency and centralizing data effortlessly. - Users appreciate the **easy integrations** of Formstack Forms, simplifying the setup and enhancing functionality across various applications. - Users value the **ease of creation** in Formstack Forms, appreciating its simplicity and customization options for surveys and reviews. - Users appreciate the **efficiency** of Formstack Forms, allowing quick form creation and seamless integration for streamlined workflows. ##### Cons - Users find **limited customization options** in Formstack Forms, making branding and adjustments to workflows challenging. - Users find the **form design tricky** and the navigation somewhat challenging, hindering a smoother experience. - Users find **Formstack Forms not intuitive** , especially with complex logic and menu navigation, hindering their overall experience. - Users find the **learning curve confusing** , especially with layered logic and locating advanced features in Formstack Forms. - Users experience **poor customer support** , with slow response times and unhelpful assistance impacting their overall satisfaction. #### What Are Recent G2 Reviews of Formstack Forms? **["Fast, No-Code Form Building with Powerful Logic, Integrations, and Branding"](https://www.g2.com/survey_responses/formstack-forms-review-12239937)** **Rating:** 5.0/5.0 stars _— Sanket P._ [Read full review](https://www.g2.com/survey_responses/formstack-forms-review-12239937) **["Flexible, Reliable Forms with Seamless CMS Integration"](https://www.g2.com/survey_responses/formstack-forms-review-10760618)** **Rating:** 5.0/5.0 stars _— Thomas L._ [Read full review](https://www.g2.com/survey_responses/formstack-forms-review-10760618) #### What Are G2 Users Discussing About Formstack Forms? - [Is formstack Hipaa compliant?](https://www.g2.com/discussions/is-formstack-hipaa-compliant) - [What is formstack documents?](https://www.g2.com/discussions/formstack-forms-what-is-formstack-documents) - [Is formstack free?](https://www.g2.com/discussions/is-formstack-free) - 1 comment - [What is formstack used for?](https://www.g2.com/discussions/what-is-formstack-used-for) ### [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) 123FormBuilder is a versatile and innovative form builder used by over 2 million individuals and businesses around the world to automate data collection processes and workflows. The forms are easy to build and even simpler to maintain, so you never have to worry about how to stay on top of things again. Here’s how it works: the drag & drop interface allows you to easily create forms, surveys, polls, and quizzes, all without ever having to write a single line of code. (Phew, right?) Just add the fields, set up the custom email notifications, and distribute the form... That’s it! Data and payment collection and management have never been easier. And, know what else? 123FormBuilder integrates with more tools than any other online form builder, too. That means no more time spent exporting, importing, and manually entering data! Simply select the app or payment gateway you want, and integrate instantly. No need to worry about privacy, either. 123FormBuilder takes data protection and security seriously and is fully GDPR and HIPAA compliant, so you get both peace of mind and complete control over your data storage. Search through the 1,900+ templates and take what you need. It’s probably in there. If you still have tools all over the screen, this is your sign to put them all aside. 123FormBuilder has rolled it all into one and made it as easy as 1-2-3 to use. Whether you’re part of a small business looking to simplify your internal processes or a large company aiming for a customized Enterprise package, you’re covered now. **Average Rating:** 4.5/5.0 **Total Reviews:** 175 #### How Do G2 Users Rate 123FormBuilder? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **CMS Support:** 8.6/10 (Category avg: 8.5/10) - **Design:** 8.5/10 (Category avg: 8.7/10) - **Embedded Forms:** 9.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind 123FormBuilder? - **Seller:** [123FormBuilder](https://www.g2.com/sellers/123formbuilder) - **Year Founded:** 2008 - **HQ Location:** Timisoara, Romania - **Twitter:** @123formbuilder 3,297 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0727f42f1ef38684d9dc2f5dd02a78377e5495002857084755a515c3e292ba98&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1897044&secure%5Burl_type%5D=linkedin_company_website) 32 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 61% Small, 21% Medium #### What Do G2 Reviewers Say About 123FormBuilder? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of creation** with 123FormBuilder, making form design quick and simple without technical challenges. - Users appreciate the **ease of use** of 123FormBuilder, allowing quick and straightforward form creation without technical hassles. - Users value the **customizability** of 123FormBuilder, allowing tailored solutions and seamless integrations with existing tools. - Users commend the **easy integrations** of 123FormBuilder, simplifying lead and data collection effortlessly. - Users value the **user-friendly form creation** capabilities of 123FormBuilder, enhancing efficiency in data collection and management. ##### Cons - Users face **delays** in integration and support, complicating form setup and impacting overall user experience. - Users find the **limited flexibility in form design** can restrict custom layouts and lead to occasional bugs. - Users find the **learning curve steep** , especially for integrating APIs and managing user setups efficiently. - Users find the **difficult customization** options of 123FormBuilder limit their ability to create unique layouts. - Users experience **form complexity** with bugs and challenges in URL redirects during updates, affecting development efficiency. #### What Are Recent G2 Reviews of 123FormBuilder? **["Effortless Form Creation Without Coding"](https://www.g2.com/survey_responses/123formbuilder-review-12053576)** **Rating:** 4.0/5.0 stars _— Naafay M._ [Read full review](https://www.g2.com/survey_responses/123formbuilder-review-12053576) **["Intuitive form creation, varied templates, and very practical integrations"](https://www.g2.com/survey_responses/123formbuilder-review-12495067)** **Rating:** 4.5/5.0 stars _— Evan d._ [Read full review](https://www.g2.com/survey_responses/123formbuilder-review-12495067) #### What Are G2 Users Discussing About 123FormBuilder? - [What is 123FormBuilder used for?](https://www.g2.com/discussions/what-is-123formbuilder-used-for) - 1 comment ### [DocuWare](https://www.g2.com/products/docuware/reviews) DocuWare is a type of digital document management and automated workflow solution designed to help organizations streamline their document processes and enhance operational efficiency. This versatile platform caters to businesses of all sizes and spans various industries, including but not limited to manufacturing, finance, education, and government. By offering a comprehensive suite of tools for managing documents and automating workflows, DocuWare enables users to reduce manual tasks, improve collaboration, and ensure compliance with regulatory requirements. The target audience for DocuWare includes organizations seeking to optimize their document management practices and automate repetitive processes. This solution is particularly beneficial for businesses that handle large volumes of paperwork or require secure access to sensitive information. With its capabilities, DocuWare serves a diverse clientele, from small businesses to large enterprises, making it a flexible choice for any organization looking to enhance its document handling capabilities. DocuWare's key features include robust document storage, intelligent document processing, advanced search functionalities, and customizable workflow automation. Users can easily store and retrieve documents in a secure digital environment, ensuring that critical information is always accessible. The platform's advanced search capabilities allow users to locate documents quickly, saving time and improving productivity. Additionally, the customizable workflow automation tools enable organizations to design processes tailored to their specific needs, facilitating smoother operations and reducing the likelihood of errors. One of the standout aspects of DocuWare is its adaptability to various deployment options. Organizations can choose between cloud-based or on-premises solutions, allowing them to select the deployment method that best fits their infrastructure and security requirements. With support for 24 languages, DocuWare is accessible to a global audience, making it a suitable choice for multinational organizations. The platform currently serves over 20,000 customers and 930,000 users across more than 100 countries, backed by a network of over 800 partners, which highlights its widespread acceptance and reliability in the market. Overall, DocuWare provides a comprehensive solution for organizations looking to modernize their document management and workflow processes. By leveraging its advanced features and flexible deployment options, businesses can enhance efficiency, improve collaboration, and ensure that they remain compliant with industry regulations. **Average Rating:** 4.4/5.0 **Total Reviews:** 238 #### How Do G2 Users Rate DocuWare? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **CMS Support:** 8.5/10 (Category avg: 8.5/10) - **Design:** 9.0/10 (Category avg: 8.7/10) - **Embedded Forms:** 9.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind DocuWare? - **Seller:** [DocuWare](https://www.g2.com/sellers/docuware) - **Company Website:** docuware.com - **Year Founded:** 1988 - **HQ Location:** Beacon, NY - **Twitter:** @DocuWare 2,283 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d375a94a7861476d6c80dd2999f5248b35c4cfc6d26da04ff28d7e32b4a69601&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F101401%2F&secure%5Burl_type%5D=linkedin_company_website) 649 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Analyst - **Top Industries:** Information Technology and Services, Pharmaceuticals - **Company Size:** 47% Medium, 30% Large #### What Do G2 Reviewers Say About DocuWare? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of DocuWare, which streamlines document management and improves accessibility. - Users value the **seamless integration capabilities** of DocuWare, enhancing productivity and streamlining workflows effectively. - Users value the **streamlined document management** in DocuWare, enhancing efficiency and organization through intuitive workflows and integrations. - Users appreciate the **robust automation** of DocuWare, significantly enhancing efficiency and streamlining workflows across various businesses. - Users value the **easy integrations** of DocuWare, enhancing workflow efficiency and connectivity with various applications. ##### Cons - Users note **missing features** in DocuWare, such as inadequate OCR and API documentation, affecting overall efficiency. - Users may face a **difficult learning curve** with DocuWare, especially those new to document management systems. - Users find DocuWare has **limited features** , requiring extensive scripting and lacking necessary built-in actions for workflows. - Users find the **complexity** of DocuWare's setup and features overwhelming, making initial use time-consuming and challenging. - Users find the **training required** challenging, especially due to limited tutorials and complex components to learn. #### What Are Recent G2 Reviews of DocuWare? **["Centralization and Security in Document Management"](https://www.g2.com/survey_responses/docuware-review-12854489)** **Rating:** 4.5/5.0 stars _— Manuel M._ [Read full review](https://www.g2.com/survey_responses/docuware-review-12854489) **["DocuWare Makes Secure Document Storage and Access Seamless Anywhere"](https://www.g2.com/survey_responses/docuware-review-12837116)** **Rating:** 5.0/5.0 stars _— Timothy S._ [Read full review](https://www.g2.com/survey_responses/docuware-review-12837116) #### What Are G2 Users Discussing About DocuWare? - [What is DocuWare used for?](https://www.g2.com/discussions/what-is-docuware-used-for) - [What benefits does DocuWare offer in purchasing?](https://www.g2.com/discussions/what-benefits-does-docuware-offer-in-purchasing) - 1 comment - [How much does DocuWare cost?](https://www.g2.com/discussions/how-much-does-docuware-cost) - 1 comment - [How do I use DocuWare?](https://www.g2.com/discussions/how-do-i-use-docuware) - 1 comment - [What is DocuWare software?](https://www.g2.com/discussions/what-is-docuware-software) - 1 comment ### [GoFormz](https://www.g2.com/products/goformz/reviews) GoFormz is a platform used for creating digital forms and collecting data, used by teams of every industry and size. Using GoFormz's AI-powered online form builder, teams can digitize existing documents and build new forms from scratch – no code required. GoFormz is the only digital form solution that empowers users to create a digital version of an existing form, enabling any user (regardless of their technical proficiency) to effortlessly generate digital and online forms that meet their unique business needs. Use the GoFormz AI Form Builder to digitize your forms in seconds. Simply upload a form, and with just a click, AI will instantly analyze your form and automatically map and place key data fields, including text boxes, tables, checkboxes, signatures, and more. Your form fields can even be customized with dynamic fields, conditional logic, calculations, requirements, and more! Your digital forms can be filled out on mobile devices, like phones and tablets, and online from a computer. The GoFormz mobile apps are fully functional offline, allowing users to continue their work uninterrupted, no matter how remote their location. You can share forms with individuals outside of your organization, allowing them to fill them out and complete forms, even without a GoFormz login. GoFormz can also automate routine tasks and workflows, like sending completed forms to designated contacts, updating connected databases and dashboards, and uploading forms to integrated systems. By automating these tasks, businesses can rapidly implement streamlined processes for document approvals, authorizations, payroll activities, quality assurance, and numerous other activities quickly and efficiently. Your digital forms can also be directly integrated with your other business applications, like Salesforce, Google Suite, Microsoft 365, Procore, Box, and much more. Completed digital forms and collected data can be instantly uploaded to corresponding tools and records within connected systems, and data can even be pushed back to your digital forms, resulting in enhanced communication, improved operational efficiencies, and increased visibility. GoFormz’s award-winning Customer Support and Professional Services teams are readily available to help when you need it. Ready to jumpstart your digital transformation? Try GoFormz with a 14-day trial or request a demo today! **Average Rating:** 4.7/5.0 **Total Reviews:** 223 #### How Do G2 Users Rate GoFormz? - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.1/10) - **CMS Support:** 9.1/10 (Category avg: 8.5/10) - **Design:** 9.1/10 (Category avg: 8.7/10) - **Embedded Forms:** 8.9/10 (Category avg: 8.9/10) #### Who Is the Company Behind GoFormz? - **Seller:** [GoFormz](https://www.g2.com/sellers/goformz) - **Company Website:** www.goformz.com - **Year Founded:** 2012 - **HQ Location:** San Diego, CA - **Twitter:** @goformz 397 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1b2ac77a61f36ae22f2780bebe7341966f1c0be9035bd333ac8c47d7d4a52c74&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgoformz&secure%5Burl_type%5D=linkedin_company_website) 61 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Construction, Oil & Energy - **Company Size:** 49% Small, 45% Medium #### What Do G2 Reviewers Say About GoFormz? _AI-generated summary from verified user reviews_ ##### Pros - Users find GoFormz to be **easy to navigate and create forms** , enhancing efficiency and eliminating manual processes. - Users appreciate the **ease of form customization** with GoFormz, streamlining their processes and enhancing efficiency. - Users love the **ease of creation** with GoFormz, rapidly transforming PDFs into efficient digital forms effortlessly. - Users value the **easy setup** of GoFormz, appreciating its intuitive design and seamless implementation process. - Users appreciate the **easy creation** of forms with GoFormz, enabling fast and efficient data collection and management. ##### Cons - Users find **difficult customization** in GoFormz frustrating, as it limits the ability to create tailored forms quickly. - Users find **limited customization** options in GoFormz hinder their ability to create tailored forms effectively. - Users face **customization issues** with GoFormz, finding designs rigid and the process time-consuming despite support availability. - Users find GoFormz **expensive** , with high licensing costs and rapid price increases affecting overall accessibility. - Users struggle with a **steep learning curve** and find the platform not very user-friendly for process development. #### What Are Recent G2 Reviews of GoFormz? **["Effortless Paperless Solutions with Stellar Support Ticking ALL The Boxes"](https://www.g2.com/survey_responses/goformz-review-12220864)** **Rating:** 5.0/5.0 stars _— Dave R._ [Read full review](https://www.g2.com/survey_responses/goformz-review-12220864) **["BEST EXPERIENCE"](https://www.g2.com/survey_responses/goformz-review-8038709)** **Rating:** 5.0/5.0 stars _— Michelle T._ [Read full review](https://www.g2.com/survey_responses/goformz-review-8038709) #### What Are G2 Users Discussing About GoFormz? - [What is Go forms?](https://www.g2.com/discussions/what-is-go-forms) - [Is go Formz free?](https://www.g2.com/discussions/is-go-formz-free) - 3 comments - [How do you use GoFormz?](https://www.g2.com/discussions/how-do-you-use-goformz) - 2 comments, 2 upvotes ### [SuperOffice CRM](https://www.g2.com/products/superoffice-crm/reviews) SuperOffice is a leading European CRM provider, guided by our mission to be Europe’s most loved CRM. We help growing businesses build valuable, effortless customer relationships with our award-winning CRM platform for sales, marketing and customer service. Tailored specifically for B2B professionals, SuperOffice equips organizations with the necessary tools and insights to effectively understand and respond to customer needs. Available on both desktop and mobile platforms, this CRM solution streamlines the customer journey, enhances personalized communication, and ultimately boosts customer satisfaction, regardless of location. SuperOffice CRM is particularly beneficial for sales teams, marketing departments, and customer service representatives. These professionals require a centralized platform to manage interactions and data, making SuperOffice an ideal choice for organizations aiming to improve productivity and prioritize customer engagement. The software supports a wide range of use cases, including tracking sales leads, managing marketing campaigns, providing customer support, and analyzing customer feedback, making it an essential tool for any organization focused on a customer-centric approach. Key features of SuperOffice CRM include robust contact management, sales automation, and advanced reporting capabilities. The contact management system allows users to efficiently store and organize customer information, ensuring easy access to crucial data when needed. Sales automation tools streamline the sales process by automating repetitive tasks, enabling sales professionals to concentrate on relationship-building rather than administrative duties. Additionally, the reporting features deliver valuable insights into customer behavior and sales performance, empowering teams to make informed, data-driven decisions. The Board view feature allows sales representatives and managers to maintain an overview of all sales activities, facilitating quicker sales cycles. For marketers, SuperOffice CRM enhances the customer journey through automated lead management and workflows, utilizing smart triggers to optimize marketing efforts. The platform also supports AI-powered content creation, enabling users to generate personalized images, copy, and calls-to-action (CTAs). This capability allows marketers to strengthen relationships and maintain effective communication at every customer touchpoint. Service teams can leverage SuperOffice CRM to provide efficient and consistent support by unifying customer information and interaction history. The organized request management system categorizes inquiries clearly, speeding up response times. Features such as autoreplies and response templates further enhance communication efficiency, while built-in reporting and analytics offer insights to continuously improve service quality. SuperOffice CRM stands out as a versatile and powerful tool that addresses the diverse needs of businesses looking to enhance their customer relationships. **Average Rating:** 4.4/5.0 **Total Reviews:** 176 #### How Do G2 Users Rate SuperOffice CRM? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **CMS Support:** 6.3/10 (Category avg: 8.5/10) - **Design:** 7.5/10 (Category avg: 8.7/10) - **Embedded Forms:** 7.9/10 (Category avg: 8.9/10) #### Who Is the Company Behind SuperOffice CRM? - **Seller:** [SuperOffice AS](https://www.g2.com/sellers/superoffice-as) - **Company Website:** www.superoffice.com - **Year Founded:** 1990 - **HQ Location:** Oslo, Oslo - **Twitter:** @SuperOffice 779 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3263bf440738a4c9aee0a7000235c96e9be24db55f20d2efb89676410e4b535e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsuperoffice-as%2F&secure%5Burl_type%5D=linkedin_company_website) 316 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Wholesale, Computer Software - **Company Size:** 59% Small, 34% Medium #### What Do G2 Reviewers Say About SuperOffice CRM? _AI-generated summary from verified user reviews_ ##### Pros - Users praise the **ease of use** in SuperOffice CRM, highlighting its intuitive navigation and customizable features. - Users find SuperOffice CRM to be **very intuitive** , making it easy to navigate and manage company communications. - Users highly value the **quick and helpful customer support** provided by SuperOffice CRM, enhancing their overall experience. - Users value the **helpful support** of SuperOffice CRM, appreciating the quick response and effective communication from the teams. - Users highlight the **user-friendly design** of SuperOffice CRM, making customer management intuitive and efficient. ##### Cons - Users face **persistent bugs** in SuperOffice CRM, particularly with the Android app and slow updates for fixes. - Users find the **time-consuming onboarding process** cumbersome, making it hard to integrate addons efficiently. - Users face **integration issues** with SuperOffice CRM, lacking connections to essential secondary systems and encountering bugs on Android. - Users desire the addition of **missing features** in SuperOffice CRM, hindering marketing functionality and overall user experience. - Users experience **connectivity issues** with SuperOffice CRM, leading to delays and complications during document editing and uploads. #### What Are Recent G2 Reviews of SuperOffice CRM? **["Intuitive and great support"](https://www.g2.com/survey_responses/superoffice-crm-review-8622654)** **Rating:** 5.0/5.0 stars _— Pär G._ [Read full review](https://www.g2.com/survey_responses/superoffice-crm-review-8622654) **["Simple, Versatile CRM and Contract Management with SO"](https://www.g2.com/survey_responses/superoffice-crm-review-12971029)** **Rating:** 5.0/5.0 stars _— Åge P._ [Read full review](https://www.g2.com/survey_responses/superoffice-crm-review-12971029) ### [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) Mailchimp is a marketing automation platform trusted by 11 million+ users worldwide to personalize every email and SMS for every customer using AI-powered insights and content creation tools. With a 99% delivery rate and over 300 integrations, Mailchimp helps businesses connect with their customers, foster repeat business, and build lasting brand loyalty while seamlessly fitting into their existing workflows. Our platform puts data-backed recommendations at the heart of your marketing so you can find and engage customers with multichannel campaigns. In 2021, Mailchimp was acquired by Intuit Inc. (Nasdaq: INTU), the global financial technology platform that makes Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Since then, we’ve released 100+ new features to help our customers continue to grow. Find out why more than 11+ million businesses trust Intuit Mailchimp to help them turn insights into action and their emails into revenue. Visit Mailchimp.com to get started today. **Average Rating:** 4.4/5.0 **Total Reviews:** 5,200 #### How Do G2 Users Rate Intuit Mailchimp All-in-One Marketing Platform? - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **CMS Support:** 7.6/10 (Category avg: 8.5/10) - **Design:** 8.8/10 (Category avg: 8.7/10) - **Embedded Forms:** 7.8/10 (Category avg: 8.9/10) #### Who Is the Company Behind Intuit Mailchimp All-in-One Marketing Platform? - **Seller:** [Intuit Mailchimp](https://www.g2.com/sellers/intuit-mailchimp) - **Company Website:** mailchimp.com - **Year Founded:** 2001 - **HQ Location:** Atlanta, GA - **Twitter:** @MailChimp 238,536 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=5b25de3f1b84f928c861197ff8886c90018b3276952ab217a2034aa3a48554f0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F969871%2F&secure%5Burl_type%5D=linkedin_company_website) 1,519 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Marketing Manager - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 72% Small, 20% Medium #### What Do G2 Reviewers Say About Intuit Mailchimp All-in-One Marketing Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** of Intuit Mailchimp ideal for seamless campaign creation and management. - Users appreciate the **intuitive and user-friendly email marketing** features of Intuit Mailchimp, enhancing their campaign management experience. - Users value the **easy-to-use email management** features of Mailchimp, simplifying the marketing process for businesses. - Users appreciate the **intuitive platform and comprehensive tools** that simplify campaigns and enhance marketing efforts. - Users love the **easy creation** features of Mailchimp, allowing for simple campaign building and performance tracking. ##### Cons - Users note that **pricing can escalate quickly** as subscriber lists grow, making it expensive for larger operations. - Users find the **limited features** in Mailchimp's free version restrictive, hindering their ability to fully evaluate the platform. - Users feel that **missing features** like improved contact import and automated social media link handling hinder productivity. - Users find the **learning curve challenging** , suggesting improvements like interactive training for better understanding. - Users find **limited customization** options in Intuit Mailchimp, limiting their ability to tailor campaigns effectively. #### What Are Recent G2 Reviews of Intuit Mailchimp All-in-One Marketing Platform? **["Easy Email Campaigns with Powerful Drag-and-Drop and Analytics"](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-13109404)** **Rating:** 4.5/5.0 stars _— Javan T._ [Read full review](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-13109404) **["Easy to use email marketing solution"](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-6667343)** **Rating:** 5.0/5.0 stars _— Sapana T._ [Read full review](https://www.g2.com/survey_responses/intuit-mailchimp-all-in-one-marketing-platform-review-6667343) #### What Are G2 Users Discussing About Intuit Mailchimp All-in-One Marketing Platform? - [What advantages does the Mailchimp All-in-One Marketing Platform offer over traditional email marketing tools?](https://www.g2.com/discussions/mailchimp-all-in-one-marketing-platform-what-advantages-does-the-mailchimp-all-in-one-marketing-platform-offer-over-traditional-email-marketi) - 4 comments, 1 upvote - [What advantages does the Mailchimp All-in-One Marketing Platform offer over traditional email marketing tools?](https://www.g2.com/discussions/what-advantages-does-the-mailchimp-all-in-one-marketing-platform-offer-over-traditional-email-marketing-tools) - 1 comment - [What is Mailchimp All-in-One Marketing Platform used for?](https://www.g2.com/discussions/what-is-mailchimp-all-in-one-marketing-platform-used-for) - 3 comments - [What is the best alternative to Mailchimp?](https://www.g2.com/discussions/what-is-the-best-alternative-to-mailchimp) - 8 comments, 1 upvote - [What are the features of Mailchimp?](https://www.g2.com/discussions/mailchimp-all-in-one-marketing-platform-what-are-the-features-of-mailchimp) ### [Plumsail Forms](https://www.g2.com/products/plumsail-forms/reviews) Plumsail Forms is a form-building solution designed to create public-facing web forms and customize SharePoint forms within Microsoft 365 or on-premises environments. It enables users to design responsive, feature-rich forms without the need for coding expertise, facilitating efficient data collection and integration across various platforms. Key Features and Functionality: - Drag-and-Drop Designer: Easily build complex forms with a user-friendly interface that supports multiple steps, data tables, and custom business logic. - Public Forms: Create forms for applications, registrations, surveys, and more, which can be embedded on any website or shared via direct links. - SharePoint Forms Customization: Replace default SharePoint forms with customized ones, adding layouts, advanced controls, and conditional logic to enhance functionality. - Integration with Third-Party Services: Automate form data processing by connecting with services like Power Automate, Make, or Zapier, enabling seamless data flow to thousands of applications. - Data Storage Options: Save form submissions to platforms such as SharePoint, Airtable, or other specified destinations, allowing external users to submit or modify data without direct access to internal systems. - Responsive Design: Ensure forms are accessible and functional across various devices, including desktops, tablets, and smartphones. Primary Value and User Solutions: Plumsail Forms addresses the need for efficient and customizable form creation, enabling organizations to collect and process data effectively. By offering integration with existing systems and automating workflows, it reduces manual data entry, minimizes errors, and enhances user engagement. Its flexibility in design and deployment makes it suitable for a wide range of applications, from simple surveys to complex data collection processes, thereby improving operational efficiency and data accuracy. **Average Rating:** 4.6/5.0 **Total Reviews:** 45 #### How Do G2 Users Rate Plumsail Forms? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **CMS Support:** 8.7/10 (Category avg: 8.5/10) - **Design:** 9.1/10 (Category avg: 8.7/10) - **Embedded Forms:** 8.2/10 (Category avg: 8.9/10) #### Who Is the Company Behind Plumsail Forms? - **Seller:** [Plumsail](https://www.g2.com/sellers/plumsail) - **Year Founded:** 2011 - **HQ Location:** Wilmington, Delaware - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=39de0881115caa58b6c30effd180810ef4bc12a6d2471b10192fb9a1e21a5320&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fplumsail%2F&secure%5Burl_type%5D=linkedin_company_website) 20 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services - **Company Size:** 45% Medium, 45% Small #### What Do G2 Reviewers Say About Plumsail Forms? _AI-generated summary from verified user reviews_ ##### Pros - Users commend the **helpful customer support** of Plumsail Forms, ensuring smooth implementation and resolution of issues. - Users love the **ease of use** of Plumsail Forms, appreciating its drag-and-drop feature and sleek layout. - Users admire the **seamless integrations** with various tools, enhancing functionality and customization in Plumsail Forms. - Users value the **intuitive design and functionality** of Plumsail Forms, enhancing form creation and integration seamlessly. - Users appreciate the **affordable pricing structure** of Plumsail Forms, offering great value without hidden costs. ##### Cons - Users express a desire for more **customization options** in Plumsail Forms, particularly in positioning fields effectively. - Users find **complex features** of Plumsail Forms can be overwhelming, making the learning curve steep. - Users report **formatting issues** , such as unclear phone number formats and awkward settings access for accordion controls. - Users find the **learning curve steep** for Java scripting, making it challenging for entry-level IT agents. - Users find the **limited options for external data sources** a constraint when using Plumsail Forms. #### What Are Recent G2 Reviews of Plumsail Forms? **["Great product for increasing our productivities with a lot of potentials."](https://www.g2.com/survey_responses/plumsail-forms-review-10307895)** **Rating:** 5.0/5.0 stars _— Verified User in Internet_ [Read full review](https://www.g2.com/survey_responses/plumsail-forms-review-10307895) **["Sleek, Easy Drag-and-Drop with Rich Features and Great Support"](https://www.g2.com/survey_responses/plumsail-forms-review-12358529)** **Rating:** 4.5/5.0 stars _— Phu H._ [Read full review](https://www.g2.com/survey_responses/plumsail-forms-review-12358529) ### [CallRail](https://www.g2.com/products/callrail/reviews) CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,740 #### How Do G2 Users Rate CallRail? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **CMS Support:** 7.8/10 (Category avg: 8.5/10) - **Design:** 9.2/10 (Category avg: 8.7/10) - **Embedded Forms:** 9.4/10 (Category avg: 8.9/10) #### Who Is the Company Behind CallRail? - **Seller:** [CallRail](https://www.g2.com/sellers/callrail) - **Company Website:** www.callrail.com - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @CallRail 6,067 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82fca7a26343309ac83a51e2c155ddd9ac6130b3ba2b4b54bc117ccc56375be6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2567008%2F&secure%5Burl_type%5D=linkedin_company_website) 353 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Real Estate - **Company Size:** 73% Small, 22% Medium #### What Do G2 Reviewers Say About CallRail? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of CallRail, which simplifies call management and improves tracking efficiency. - Users appreciate the **ease of use and effective tracking features** of CallRail, enhancing call management and campaign visibility. - Users value the **detailed call tracking** capabilities of CallRail, providing clear insights into effective marketing campaigns. - Users love the **insightful tracking capabilities** of CallRail, enabling clear campaign analysis and improved marketing strategies. - Users value the **attribution accuracy** of CallRail, which effectively links calls to specific marketing efforts for better insights. ##### Cons - Users find the lack of **group text messaging and outbound call recording** frustrating and limiting for their needs. - Users experience **integration issues** with CallRail, particularly with niche CRMs and patient management software connections. - Users find the **learning curve steep** due to unclear navigation and insufficient support for less common features. - Users experience **call issues** with delays in call reflections and unhelpful customer support during integration challenges. - Users often face **number issues** , including spam calls and concerns about billing based on call minutes. #### What Are Recent G2 Reviews of CallRail? **["Voice Assist Is a Game Changer—Clean UI, Smooth Integrations, Solid Performance"](https://www.g2.com/survey_responses/callrail-review-12646622)** **Rating:** 4.5/5.0 stars _— Manind G._ [Read full review](https://www.g2.com/survey_responses/callrail-review-12646622) **["Effortless Call Tracking with AI Insights, Needs Setup Simplification"](https://www.g2.com/survey_responses/callrail-review-11188871)** **Rating:** 4.5/5.0 stars _— Kevin D._ [Read full review](https://www.g2.com/survey_responses/callrail-review-11188871) #### What Are G2 Users Discussing About CallRail? - [I'm new to CallRail and can't figure out how to integrate it with my marketing analytics. Any guidance?](https://www.g2.com/discussions/i-m-new-to-callrail-and-can-t-figure-out-how-to-integrate-it-with-my-marketing-analytics-any-guidance) - [What is CallRail used for?](https://www.g2.com/discussions/callrail-what-is-callrail-used-for) - [How do I temporarily disable Chrome Remote Desktop?](https://www.g2.com/discussions/how-do-i-temporarily-disable-chrome-remote-desktop) - [How do I cancel CallRail?](https://www.g2.com/discussions/how-do-i-cancel-callrail) - 1 comment - [Is CallRail free?](https://www.g2.com/discussions/is-callrail-free) - 2 comments ### [Hive](https://www.g2.com/products/hive-hive-hive/reviews) Hive is an all-in-one project management software platform that helps teams plan, collaborate, automate workflows, and deliver projects faster. Designed for organizations of every size, Hive combines powerful project planning, task management, team collaboration, and workflow automation tools in one customizable workspace. Whether you're managing marketing campaigns, product launches, creative projects, client work, or cross-functional initiatives, Hive adapts to your team's unique processes. Unlike rigid project management tools, Hive offers flexible workflows, customizable dashboards, and multiple project views so every team can work the way they work best. Hive empowers marketing, operations, product, IT, creative, and remote teams with the tools they need to stay organized and aligned. With customizable workflows and powerful collaboration features, teams can centralize work, reduce manual tasks, and improve visibility across every project. Key capabilities include: - Multiple project views, including Kanban boards, Gantt charts, calendars, tables, and lists - Task management with custom fields, dependencies, milestones, and priorities - Workflow automation to eliminate repetitive work - Real-time team collaboration with messaging, comments, and file sharing - Time tracking, reporting, and analytics - Integrations with hundreds of popular business applications Every organization works differently, which is why Hive is built to be one of the most customizable project management platforms available. Teams can create workflows tailored to their business processes using custom fields, project templates, automations, approvals, and integrations. Instead of forcing teams to change how they work, Hive adapts to existing workflows — helping organizations improve efficiency without disrupting productivity. Hive gives teams the flexibility to manage projects from the perspective that works best for them. Switch seamlessly between: - Kanban boards for agile workflows - Gantt charts for timeline planning - Calendar views for scheduling - Table and List views for detailed task management These flexible project views help teams track deadlines, manage resources, identify bottlenecks, and keep projects moving forward. Hive brings projects, communication, and documentation together in one centralized workspace. Team members can collaborate in real time, assign tasks, share files, provide feedback, and monitor project progress without switching between multiple tools. By combining project planning, collaboration, automation, and reporting in a single platform, Hive helps teams reduce busywork and focus on delivering results. Hive is more than just task management software—it's a scalable work management platform built to evolve alongside your business. As your needs change, Hive continues to expand through new features, integrations, and customer-driven enhancements. With flexible customization, powerful automation, and dedicated customer support, Hive enables organizations to streamline workflows, improve cross-functional collaboration, and execute projects with greater speed and confidence. **Average Rating:** 4.6/5.0 **Total Reviews:** 651 #### How Do G2 Users Rate Hive? - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **CMS Support:** 8.0/10 (Category avg: 8.5/10) - **Design:** 8.8/10 (Category avg: 8.7/10) - **Embedded Forms:** 8.9/10 (Category avg: 8.9/10) #### Who Is the Company Behind Hive? - **Seller:** [Hive](https://www.g2.com/sellers/hive-a8fc1992-3c13-4b7c-bff1-ccef60fc94b6) - **Company Website:** hive.com - **Year Founded:** 2016 - **HQ Location:** New York, New York - **Twitter:** @hive 3,353 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b1fbfa2a158ecd1b39f6b26606066daf846900ed8d63b52cfb0815bd6fe8febc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F6473048%2F&secure%5Burl_type%5D=linkedin_company_website) 62 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Project Manager, Graphic Designer - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 63% Small, 29% Medium #### What Do G2 Reviewers Say About Hive? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **versatility and organization** of Hive, effectively managing multiple projects with robust tracking and reporting features. - Users appreciate the **ease of use** of Hive, benefiting from its simple interface and efficient project management features. - Users value the **effective team collaboration** features of Hive, enhancing interaction through comments, file sharing, and chats. - Users appreciate the **solid functionality** of Hive, benefiting from easy project management, reporting, and collaborative features. - Users value the **effective organization** capabilities of Hive, streamlining projects and enhancing collaboration effortlessly. ##### Cons - Users find **missing features** in Hive, such as lack of calendar view and automatic note saving, disappointing. - Users face a **steep learning curve** with Hive, requiring adaptation to its unique logic for smoother navigation. - Users find Hive's **limited features** restrictive, wanting enhancements like improved search and automation for better usability. - Users find Hive's interface **not intuitive** , leading to confusion with features and project management tasks. - Users find Hive's **complexity** overwhelming, especially with large projects and cumbersome permission management, affecting overall usability. #### What Are Recent G2 Reviews of Hive? **["Keeps My Healthcare Content and Projects Organized in One Workspace"](https://www.g2.com/survey_responses/hive-review-12848273)** **Rating:** 5.0/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/hive-review-12848273) **["The most organized and smarted way to work from home"](https://www.g2.com/survey_responses/hive-review-6629504)** **Rating:** 5.0/5.0 stars _— Leonardo N._ [Read full review](https://www.g2.com/survey_responses/hive-review-6629504) ### [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) SurveyLegend – The Next Generation of Online Surveys, Forms and Polls! SurveyLegend is revolutionizing how individuals and organizations collect insights. Our platform empowers users—from students, small businesses, and startups to global giants like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, and Sony—to create stunning, mobile-ready surveys, forms, and polls with ease and confidence. We believe survey creation should be intuitive, engaging, and even enjoyable. That’s why SurveyLegend features a powerful drag-and-drop editor that lets you build surveys on your computer or tablet, wherever you are. No coding or market research expertise is required—just a few clicks and your questionnaire is ready to go live. Customize your surveys to reflect your brand, and choose from beautiful themes and layout options. Add images, videos, and other media to create an interactive experience for your respondents. Whether you're gathering customer feedback, measuring employee satisfaction, conducting academic research, or planning an event, SurveyLegend gives you the tools to do it brilliantly. Our powerful analytics dashboard turns your collected data into visually striking and insightful reports, making it easy to spot trends, patterns, and opportunities. Use our built-in Net Promoter Score (NPS) tool—trusted by top global brands—to stay in tune with customer sentiment and drive loyalty. Advanced users enjoy features such as white-label surveys, skip logic, question branching, and full company branding, allowing complete control and flexibility. Whether you're running a large enterprise campaign or a simple internal survey, SurveyLegend scales with your needs. Today, thousands of users around the world trust SurveyLegend to help them listen better, engage smarter, and make data-driven decisions with confidence. You're just one sign-up away from discovering how effortless and powerful survey, form, and poll creation can be. To learn more, visit www.surveylegend.com or contact us at hello@surveylegend.com **Average Rating:** 4.4/5.0 **Total Reviews:** 551 #### How Do G2 Users Rate SurveyLegend? - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 9.1/10) - **CMS Support:** 8.9/10 (Category avg: 8.5/10) - **Design:** 9.4/10 (Category avg: 8.7/10) - **Embedded Forms:** 9.4/10 (Category avg: 8.9/10) #### Who Is the Company Behind SurveyLegend? - **Seller:** [SurveyLegend](https://www.g2.com/sellers/surveylegend) - **Company Website:** www.surveylegend.com - **Year Founded:** 2010 - **HQ Location:** Höör, SE - **Twitter:** @surveylegend 4,259 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c3e878c66d721ef8d1582031f8f24a4f06ccb834e16a058664de216fbe9cf88&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3660323%2F&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Student - **Top Industries:** Education Management, Higher Education - **Company Size:** 62% Small, 26% Medium #### What Do G2 Reviewers Say About SurveyLegend? _AI-generated summary from verified user reviews_ ##### Pros - Users find SurveyLegend to be **very easy to use** , allowing for quick creation of professional and engaging surveys. - Users value the **ease of creation** with SurveyLegend, enabling fast and intuitive design of professional surveys. - Users appreciate the **real-time feedback capabilities** of SurveyLegend, enhancing engagement and valuable insights for various needs. - Users love the **intuitive design** of SurveyLegend, making survey creation fun and accessible for everyone. - Users love the **user-friendly interface** of SurveyLegend, making survey creation and management a breeze. ##### Cons - Users feel that SurveyLegend is **expensive** , with many essential features locked behind costly paid plans and no trial options available. - Users find **limited features** in SurveyLegend, particularly lacking advanced options and flexibility compared to competitors. - Users note **survey limitations** in SurveyLegend, citing fewer surveys and challenges with logic branching and customization. - Users find **missing features** in SurveyLegend, particularly lacking advanced logic and offline capabilities for better functionality. - Users are frustrated by the **restrictions in features** for free accounts, limiting deeper analysis and exports. #### What Are Recent G2 Reviews of SurveyLegend? **["SurveyLegend Makes Feedback Collection Fast, Clean, and Mobile Friendly"](https://www.g2.com/survey_responses/surveylegend-review-12855134)** **Rating:** 5.0/5.0 stars _— Muzammil M._ [Read full review](https://www.g2.com/survey_responses/surveylegend-review-12855134) **["Effortless, Professional Surveys with Real-Time Reporting"](https://www.g2.com/survey_responses/surveylegend-review-13055941)** **Rating:** 4.0/5.0 stars _— Tarun Y._ [Read full review](https://www.g2.com/survey_responses/surveylegend-review-13055941) #### What Are G2 Users Discussing About SurveyLegend? - [What is SurveyLegend used for?](https://www.g2.com/discussions/what-is-surveylegend-used-for) - 1 comment ### [ProProfs Survey Maker](https://www.g2.com/products/proprofs-survey-maker/reviews) ProProfs Survey Maker is SaaS-based survey software that helps businesses create attractive and personalized feedback surveys through professionally-designed themes. You can use a pre-made survey or create a customized survey to gather data that enables you to measure customer loyalty and satisfaction levels with ease. ProProfs survey maker offers a great survey design to fetch more accurate data. It helps you collect unbiased survey data on a diverse range of topics. More than 100 ready-made templates and over 1,000,000 thoughtfully crafted questions help you get information aligned with your business goals and objectives. Here the main offerings of this highly versatile tool: Surveys NPS Surveys In-App Surveys Popup surveys Forms such as SideBar forms Quizzes Polls Major Attractions of the ProProfs Survey Maker Get an overview of customer activity: The tool provides real-time reports in the form of graphs, charts, and other graphics. Boost customer retention: Everything is made visible on the powerful dashboard for you to compare and create an actionable strategy. Amp up your lead generation and conversions: Get a snapshot of the behaviors and attitudes of the customers. Multiple language support: Get information from customers from around the world. Expand customer outreach: The surveys can be shared across various platforms and social networks. Evaluate customer’s choice: The tool lets you conduct NPS surveys to see if a customer will choose your brand for his/her next buy or recommend any friend or colleague for the same. Gauge your website traffic and gather quick feedback: You can take advantage of the Popup survey, which can be strategically triggered in response to specific actions by the user. Multiple integrations: The survey maker can be integrated with Freshdesk, MailChimp, SalesForce, Constant Contact, Zendesk to capture customer’s details and gather more valuable data. If you face any issue during survey creation, you can take the help of the video tutorials and FAQs available in the help section. **Average Rating:** 4.3/5.0 **Total Reviews:** 52 #### How Do G2 Users Rate ProProfs Survey Maker? - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **CMS Support:** 8.1/10 (Category avg: 8.5/10) - **Design:** 9.0/10 (Category avg: 8.7/10) - **Embedded Forms:** 9.6/10 (Category avg: 8.9/10) #### Who Is the Company Behind ProProfs Survey Maker? - **Seller:** [ProProfs](https://www.g2.com/sellers/proprofs) - **Year Founded:** 2009 - **HQ Location:** Los Angeles, CA - **Twitter:** @ProProfs 4,731 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9acb8211ef0b8540d9c8ef7ba6681ff4d087fdc62ea17b3bc0a016852fbdef85&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F9492925%2F&secure%5Burl_type%5D=linkedin_company_website) 215 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Education Management - **Company Size:** 47% Medium, 35% Small #### What Do G2 Reviewers Say About ProProfs Survey Maker? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of ProProfs Survey Maker, noting quick setup and seamless integration with other tools. - Users find the **easy setup** of ProProfs Survey Maker quick and hassle-free, enabling immediate survey creation. - Users love the **easy survey creation** with ProProfs Survey Maker, enjoying its user-friendly interface and quick setup. - Users love the **quick setup** of ProProfs Survey Maker, enabling instant creation of surveys without hassle. - Users highlight the **ease of setup** with ProProfs Survey Maker, enabling quick and hassle-free initiation within minutes. ##### Cons - Users feel that the **design is poor** , with dated interface elements and limited customization options impacting overall usability. - Users note that the **UI can feel dated and dense** , impacting overall user experience with ProProfs Survey Maker. - Users find the **cluttered interface** of ProProfs Survey Maker challenging, impacting their overall usability experience. - Users experience **exporting issues** with ProProfs Survey Maker, often needing to manually clean up data formatting post-export. - Users report **formatting issues** when exporting data from ProProfs Survey Maker, requiring manual cleanup for usability. #### What Are Recent G2 Reviews of ProProfs Survey Maker? **["Keeping Wellness Surveys and Follow-Ups More Structured"](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12860959)** **Rating:** 4.5/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12860959) **["AI-Powered Surveys Made Easy with Flexible Sharing and Strong Templates"](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12827017)** **Rating:** 4.5/5.0 stars _— Konjengbam M._ [Read full review](https://www.g2.com/survey_responses/proprofs-survey-maker-review-12827017) #### What Are G2 Users Discussing About ProProfs Survey Maker? - [What is survey Survicate?](https://www.g2.com/discussions/proprofs-survey-maker-what-is-survey-survicate) - 1 comment - [Which software is best for survey?](https://www.g2.com/discussions/proprofs-survey-maker-which-software-is-best-for-survey) - [Is ProProfs survey Maker free?](https://www.g2.com/discussions/is-proprofs-survey-maker-free) - [What is ProProfs survey Maker?](https://www.g2.com/discussions/what-is-proprofs-survey-maker) ### [SurveyLab](https://www.g2.com/products/7-points-surveylab/reviews) SurveyLab is a professional survey tool. It has all the required features for conducting great quality research and even more. That's why it is so flexible and is being used by many companies and individuals for different purposes: Customer Experience, NPS, Market Research, HR, 360 Feedback, UX, website intercept, knowledge tests, and more. Surveys may be created in any language, including right-to-left written languages. Our distinguishing feature is providing dedicated customer support and on-demand development for our clients. Our system provides integrations with other tools. We also provide access to one of the biggest online survey panels, with over 250 M panellists in 150 countries. **Average Rating:** 4.5/5.0 **Total Reviews:** 146 #### How Do G2 Users Rate SurveyLab? - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **CMS Support:** 8.7/10 (Category avg: 8.5/10) - **Design:** 8.8/10 (Category avg: 8.7/10) - **Embedded Forms:** 8.8/10 (Category avg: 8.9/10) #### Who Is the Company Behind SurveyLab? - **Seller:** [7 Points](https://www.g2.com/sellers/7-points) - **Year Founded:** 2009 - **HQ Location:** Warsaw, Poland - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=db6b805158b0a5e7dd119e8a3b52d191719332fcef37dfea23cf8be53480c0c8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F7-points-group&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 53% Small, 29% Medium #### What Do G2 Reviewers Say About SurveyLab? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of SurveyLab, making survey creation and analysis straightforward and user-friendly. - Users appreciate the **easy setup** of SurveyLab, finding it simple and quick to start creating surveys. - Users appreciate the **flexible survey creation** of SurveyLab, enabling tailored and dynamic surveys with ease. - Users appreciate the **user-friendly interface** of SurveyLab, which simplifies survey creation and enhances efficiency in processes. - Users appreciate the **efficiency** of SurveyLab, as it streamlines workflows and simplifies survey creation and data analysis. ##### Cons - Users feel the **pricing is high** , especially with advanced features restricted to more expensive tiers. - Users find **limited customization** options frustrating, desiring more templates and easier design integration for branding. - Users find the **slow loading** of SurveyLab frustrating, impacting efficiency and overall user experience. - Users experience challenges with **filtering issues** , requiring extra steps to retrieve desired data effectively. - Users find the **inadequate filtering** options frustrating, complicating data analysis and leading to a less efficient experience. #### What Are Recent G2 Reviews of SurveyLab? **["SurveyLab Makes Survey Creation and Feedback Analysis Simple"](https://www.g2.com/survey_responses/surveylab-review-12950931)** **Rating:** 4.0/5.0 stars _— Muhammad O._ [Read full review](https://www.g2.com/survey_responses/surveylab-review-12950931) **["Handling Multiple Wellness Surveys Feels More Properly Managed"](https://www.g2.com/survey_responses/surveylab-review-12864885)** **Rating:** 5.0/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/surveylab-review-12864885) - [‹ Prev‹ Prev](/categories/online-form-builder/mid-market?order=g2_score&page=2#product-list) - [1](/categories/online-form-builder/mid-market?order=g2_score#product-list) - [2](/categories/online-form-builder/mid-market?order=g2_score&page=2#product-list) - 3 - [4](/categories/online-form-builder/mid-market?order=g2_score&page=4#product-list) - [Next ›Next ›](/categories/online-form-builder/mid-market?order=g2_score&page=4#product-list) Spotlight Categories [Customer Success Software](https://www.g2.com/categories/customer-success) [Customer Service Automation Software](https://www.g2.com/categories/customer-service-automation) [Influencer Marketing Platforms](https://www.g2.com/categories/influencer-marketing-platforms) [Demand Side Platform (DSP)](https://www.g2.com/categories/demand-side-platform-dsp) [Multi-Country Payroll Software](https://www.g2.com/categories/multi-country-payroll) Similar Categories - [Brand Asset Management](/categories/brand-asset-management) - [Client Portal](/categories/client-portal) - [Cloud Content Collaboration](/categories/cloud-content-collaboration) - [CMS Tools](/categories/cms-tools) - [Commenting Systems](/categories/commenting-systems) - [Component Content Management Systems](/categories/component-content-management-systems) - [Content Moderation Tools](/categories/content-moderation-tools) - [Design Systems](/categories/design-systems) - [Desktop Search](/categories/desktop-search) - [Digital Asset Management](/categories/digital-asset-management) - [Digital Experience Orchestration (DXO) Platforms](/categories/digital-experience-orchestration-dxo-platforms) - [Digital Experience Platforms (DXP)](/categories/digital-experience-platforms-dxp) - [Digital Rights Management (DRM)](/categories/digital-rights-management-drm) - [Document Management](/categories/document-management) - [Enterprise Content Management (ECM)](/categories/enterprise-content-management-ecm) [Browse Online Form Builder Themes](/categories/online-form-builder/themes) ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash") NP Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash) Updated Products classified in the overall Online Form Builder category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Online Form Builder to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Online Form Builder category. In addition to qualifying for inclusion in the Online Form Builder Software category, to qualify for inclusion in the Medium-Sized Business Online Form Builder Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business. Show More * * * ## How Do You Choose the Right Online Form Builder Software? ### What You Should Know About Online Form Builder Software ### Online form builder software buying insights at a glance  [Online form builder software](https://www.g2.com/categories/online-form-builder) helps teams capture requests and collect structured information by turning questions into shareable, mobile-friendly forms that feed directly into the systems where work happens. These platforms typically support templates, drag-and-drop form creation, conditional logic, and routing so submissions can trigger workflows across [CRMs](https://www.g2.com/categories/crm), [service desks,](https://www.g2.com/categories/service-desk) [onboarding processes](https://www.g2.com/categories/onboarding-software), approvals, and analytics. In practice, online form builder software bridges intake and execution—helping organizations move from “what do we need to collect?” to “where should this go next?” with less manual follow-up. As more customer and internal workflows shift to self-serve experiences, expectations have risen around both polish and speed: forms need to look clean on any device and deliver data that’s immediately usable. That’s why the best online form builder software and modern online form builder platforms aren’t limited to simple surveys; they function as lightweight workflow engines that reduce back-and-forth and keep teams moving. Based on G2 review data, buyers consistently reward form builder software that’s easy to learn and quick to deploy: the average star rating is 4.62/5, and the average “likely to recommend” score is 9.23/10. Ease scores are especially strong (average 6.46/7 for ease of use; 6.42/7 for ease of setup), reinforcing that the category delivers the most value when it removes friction for both form creators and respondents. While most reviewers didn’t switch tools, 21% did, signaling teams outgrowing basic online form builder tools and moving toward deeper logic, controls, and integrations that better align with how they operate. **Common use cases (and how businesses benefit)** - **Lead capture and qualification:** Route form submissions into sales pipelines automatically for faster follow-up. - **Customer intake, onboarding, and documentation:** Standardize required details upfront to reduce rework and delays. - **Internal request workflows (IT, HR, facilities, procurement):** Centralize requests with approvals and SLAs to keep work moving. - **Event registration, payments, and waivers:** Collect attendee data cleanly while minimizing manual errors and reconciliation time. - **Feedback loops and surveys:** Capture structured responses that can be tied back to teams, accounts, and outcomes. Most online form builder software vendors offer a free plan or free trial, then tier pricing based on submissions, features (logic, branding, permissions), and integrations. On G2 listings, entry-level pricing for prominent tools often starts at roughly $15-$30/user/month, with higher tiers unlocking advanced logic, admin controls, and reporting. ### Top 5 FAQs from software buyers: - What platform supports payment collection through forms? - What tool provides real-time analytics for form submissions? - Which platform supports multi-language form creation? - Which vendor offers advanced conditional logic for form fields? - Which vendor provides the most customizable form templates? G2’s top-rated **Online Form Builder** software, based on verified reviews, includes [Jotform](https://www.g2.com/products/jotform/reviews) **,** [ActiveCampaign](https://www.g2.com/sellers/activecampaign) **,** [Survey Monkey](https://www.g2.com/products/surveymonkey/reviews) **, and** [Microsoft Forms.](https://www.g2.com/products/microsoft-forms/reviews) ### What are the top-reviewed Online Form Builder on G2? [Jotform](https://www.g2.com/products/jotform/reviews) - Number of Reviews: 3445 - Satisfaction: 99  - Market Score: 88 - G2 Score: 94 [ActiveCampaign](https://www.g2.com/sellers/activecampaign) - Number of Reviews: 2830 - Satisfaction: 89 - Market Score: 84 - G2 Score: 87 [Survey Monkey](https://www.g2.com/products/surveymonkey/reviews) - Number of Reviews: 5326 - Satisfaction: 75 - Market Score: 94 - G2 Score: 84 [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) - Number of Reviews: 335 - Satisfaction: 67 - Market Score: 99 - G2 Score: 83 [Click Up](https://www.g2.com/products/clickup/reviews) - Number of Reviews: 1093 - Satisfaction: 75 - Market Score: 89 - G2 Score: 82 **Satisfaction score** reflects how positively users rate and feel about a product based on review-driven signals (beyond just a star average). ([Source 2](https://www.g2.com/reports))  **Market Presence score** reflects a product’s reach and strength in the market using signals like market share, seller size, and broader visibility/impact indicators. ([Source 2](https://www.g2.com/reports)) **G2 Score** is calculated as a proprietary composite that (in simplified terms) averages Satisfaction and Market Presence to rank products within a category. ([Source 2](https://www.g2.com/reports)) Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)) ### What I Often See in Online Form Builder Tools #### Feedback Pros: What Users Consistently Appreciate - **Drag-and-drop templates accelerate building branded multi-step forms** _"What I like best about Jotform is how intuitive and flexible it is. The platform makes it incredibly easy to build forms, collect responses, and streamline workflows without needing any technical background. The drag-and-drop builder is clean and user-friendly, and I love how quickly I can customize designs, add conditional logic, and automate follow-up emails. Jotform also integrates seamlessly with the tools I use every day, which saves me time and keeps everything organized in one place. Whether I need to create a simple sign-off form or a more complex registration workflow, Jotform makes the entire process smooth and efficient.”_ _-_ [_Allison C._](https://www.g2.com/products/jotform/reviews/jotform-review-12077608)_, Jotform Review_ - **Native integrations push submissions into spreadsheets, CRMs, and workflows** _"What is most helpful about ActiveCampaign is how automation-friendly and integration-ready the platform is. It is built in a way that doesn't fight me; it actually supports my mindset. The automation builder is honestly one of the cleanest I have used. The webhooks are reliable, the API documentation is solid, and syncing between systems doesn't feel fragile. The reporting dashboards provide the right level of details.”_ _-_ [_Sathya G._](https://www.g2.com/products/activecampaign/reviews/activecampaign-review-12373182)_,_ _ActiveCampaign Review_ - **Conditional logic and routing reduce manual follow-up and errors** _“What I don’t like about SurveyMonkey is that many advanced features—such as deeper analytics, logic controls, and export options—are locked behind higher-priced plans. Because of this, the free and lower-tier versions can feel quite limiting if you need more detailed insights. Also, while the interface is easy to use, the design and branding customization options are fairly limited, which can be a downside for teams that want surveys to look more tailored or visually distinctive.”_ _-_ [_Tiwari S_](https://www.g2.com/products/surveymonkey/reviews/surveymonkey-review-12293707)_._ **_,_** _Survey Monkey Review_ #### Cons: Where Many Platforms Fall Short - **Advanced logic, reporting, and design controls gated by tiers** _“Many essential features are only available on higher-tier plans, which can become pretty spendy fast. It would also be helpful if the customization options were more flexible without requiring coding knowledge. You can apply some branding to your surveys, but achieving complete design control is difficult unless you upgrade or work directly with CSS. Finally, mastering some of the advanced logic features takes a fair amount of trial and error.”_ _-_ [_Julie K_](https://www.g2.com/products/surveymonkey/reviews/surveymonkey-review-11764117)_._ **_,_** _Survey Monkey Review_ - **Complex forms become clunky; learning curve for new admins** _“While excellent for basic to intermediate surveys, it lacks the deep analytical and branding features of a dedicated platform like Qualtrics. The customisation options for fonts and themes are limited, which can be a minor drawback for customer-facing surveys that require a fully branded experience. It's a tool for gathering data efficiently, not for complex customer experience (CX) program management.”_ _-_ [_Krisztián T.,_](https://www.g2.com/products/microsoft-forms/reviews/microsoft-forms-review-11996308)_Microsoft Forms Review_ - **Integration setup can be inconsistent, especially for real-time syncing** _“The API is great and solid, but the rate limits at times feel tight for high-volume operations when syncing large datasets. This requires batching strategies sometimes.”_ _-_ [_Ramesh K._](https://www.g2.com/products/activecampaign/reviews/activecampaign-review-12313091)_, ActiveCampaign Review_ ### My Expert Takeaway on Online Form Builder in 2026 Based on G2 reviews, Online form builder tools score strongly on the signals that typically drive adoption: a 4.62/5 average star rating, 9.23/10 likelihood to recommend, 6.46/7 ease of use, and 6.42/7 ease of setup. That profile suggests the category works well for fast rollouts and quick launches, especially when the workflow is straightforward: collect a submission, route it, and notify the right person. The differences show up after teams move past the first few forms. For basic intake, templates and drag-and-drop builders are usually enough. As usage expands across departments, requirements become more operational. Teams start needing multi-step flows, conditional logic, dependable data syncing, shared assets, and consistent branding. At that point, the question shifts from “How fast can we build?” to “How well can we run this at scale?” In reviews, friction tends to concentrate in two areas: advanced features are often tied to higher tiers, and administration effort increases as more teams share the same environment. Teams that get the best long-term outcomes treat form builders as workflow infrastructure. They define where submissions land and who owns downstream systems, standardize repeatable patterns like intake, approvals, and handoffs, and enforce guardrails through permissions, templates, and brand controls. They also validate early with the people building the most complex forms, since platforms that feel simple for basic use cases can strain under heavier logic, reporting needs, and sync expectations. If you’re choosing an Online form builder for a scaling organization, validate four things up front: conditional logic depth, admin controls and permissions, integration reliability, and pricing that stays predictable as volume and governance needs increase. Teams that confirm these early tend to land on a platform that supports both rapid launches and standardized intake across the business. ### Online Form Builder FAQs #### **What is the best software to create forms? ** [Jotform](https://www.g2.com/products/jotform/reviews) is known for its large template library, drag-and-drop builder, and support for payments and integrations, making it useful for registrations, intake workflows, and business forms. [Survey Monkey](https://www.g2.com/products/surveymonkey/reviews) is often chosen for surveys and feedback programs where analytics and reporting are important. Microsoft Forms is a strong option for teams already using Microsoft 365 that need quick internal surveys or simple forms. #### **What is the easiest way to make a fillable form? ** The easiest way to create a fillable form is to use a drag-and-drop online form builder that lets you add fields and publish forms without coding. [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) is often considered one of the simplest tools because of its streamlined interface and quick setup for surveys or quizzes. [Jotform](https://www.g2.com/products/jotform/reviews) also makes it easy to build forms with a drag-and-drop editor and prebuilt templates, which helps teams launch forms quickly. #### **What is the best free online form builder?** [Jotform](https://www.g2.com/products/jotform/reviews) provides a free plan with templates, integrations, and the ability to create forms for registrations or data collection. [Survey Monkey](https://www.g2.com/products/surveymonkey/reviews) is commonly used for free surveys and feedback collection with built-in reporting. Microsoft Forms is another free option included with Microsoft 365 and widely used for internal [surveys](https://www.g2.com/categories/survey) and quizzes. #### **What is the best form builder for integrating with CRM systems?** [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) includes built-in forms that connect directly to its [CRM](https://www.g2.com/categories/crm) and marketing automation platform, allowing teams to capture leads and trigger campaigns automatically. [Jotform](https://www.g2.com/products/jotform/reviews) integrates with many CRM systems, making it useful for collecting leads that sync into sales pipelines. #### **What is the most affordable online form builder for small businesses?** [Jotform](https://www.g2.com/products/jotform/reviews) is commonly used by small businesses because it offers a free plan and flexible paid options while still supporting features like payments and integrations. [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) can also be cost-effective for organizations already using Microsoft 365 since it’s included in the subscription. [Survey Monkey](https://www.g2.com/products/surveymonkey/reviews) provides entry-level plans that work well for teams focused on surveys and feedback collection. #### Sources - [G2 Research Hub](https://research.g2.com/insights/demo-automation) - [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies) - [G2 Market Presence Score Overview](https://www.g2.com/reports) Researched and written by[Gauri Pawsey](https://research.g2.com/insights/author/gauri-pawsey)[ ](https://research.g2.com/insights/author/gauri-pawsey) Date published: March 16, 2026