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The Top 20 Easiest To Use Online Community Management Software

See the top Online Community Management Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Circle

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

89%

Mid Market

10%

Enterprise

Memberium

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.0

9.8

Customer Segment Breakdown

Small Business

93%

Mid Market

Mighty Networks

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.0

8.5

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

93%

Mid Market

Enterprise

Bevy

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.0

9.6

Meets Requirements

Average: 9.0

9.5

Customer Segment Breakdown

Small Business

65%

Mid Market

21%

Enterprise

14%

Hivebrite

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.2

Ease of Use

Average: 9.0

8.6

Meets Requirements

Average: 9.0

8.2

Customer Segment Breakdown

Small Business

63%

Mid Market

24%

Enterprise

13%

Glue Up

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.0

9.3

Meets Requirements

Average: 9.0

9.4

Customer Segment Breakdown

Small Business

87%

Mid Market

12%

Enterprise

Nas.io

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

97%

Mid Market

Bettermode

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.0

9.1

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

65%

Mid Market

26%

Enterprise

Forj

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 9.0

9.4

Customer Segment Breakdown

Small Business

56%

Mid Market

30%

Enterprise

14%

#10

BigMarker

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 9.0

8.7

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

84%

Mid Market

12%

Enterprise

#11

Café

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 9.0

8.6

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

54%

Mid Market

46%

#12

Viafoura

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

13%

Mid Market

63%

Enterprise

25%

#13

Heartbeat

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 9.0

9.0

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

85%

Mid Market

11%

Enterprise

#14

Commune

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.0

9.5

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

25%

Mid Market

53%

Enterprise

22%

#15

Swarm

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.0

9.2

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

100%

#16

Clowder

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 9.0

9.7

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

83%

Mid Market

17%

#17

ToucanTech

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

10.0

Ease of Use

Average: 9.0

8.9

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

60%

Mid Market

40%

#18

Axero

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 9.0

8.8

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

24%

Mid Market

57%

Enterprise

20%

#19

Gainsight Customer Communities

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 9.0

8.6

Meets Requirements

Average: 9.0

8.3

Customer Segment Breakdown

Small Business

17%

Mid Market

59%

Enterprise

24%

#20

Webex Events & Webinars

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 9.0

8.6

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

45%

Mid Market

33%

Enterprise

22%