# Best Online Appointment Scheduling Software - Page 29

## How Many Online Appointment Scheduling Software Products Does G2 Track?

**Total Products under this Category:** 481

### Category Stats (Aug 2026)

- **Average Rating:** 4.46/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Textellent (+6.25%) - Among all products in this category, Textellent recorded the largest rating increase compared to last month

_Last updated: August 04, 2026_

## How Does G2 Rank Online Appointment Scheduling Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 38,000+ Authentic Reviews
- 481+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Appointment Scheduling Software
 ![G2 Grid® for Online Appointment Scheduling Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-appointment-scheduling/grids.png?focus%5B%5D=663&focus%5B%5D=4496&focus%5B%5D=90225&focus%5B%5D=23672&focus%5B%5D=101292&focus%5B%5D=155221&focus%5B%5D=55315&focus%5B%5D=1656)

Highlighted products: Microsoft 365, Calendly, Qualified, Jotform, GReminders, Cal.com, Waitwhile, and Square Point of Sale.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-appointment-scheduling/grids.json?focus%5B%5D=microsoft365&focus%5B%5D=calendly&focus%5B%5D=qualified&focus%5B%5D=jotform&focus%5B%5D=greminders&focus%5B%5D=cal-com&focus%5B%5D=waitwhile&focus%5B%5D=square-point-of-sale)

**Sponsored**

### Apollo.io

Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=269&secure%5Bchosen_at%5D=2026-08-07T22%3A33%3A37Z&secure%5Bdisplayable_resource_id%5D=2875&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=neighbor_category&secure%5Bplacement_resource_ids%5D%5B%5D=147&secure%5Bplacement_resource_ids%5D%5B%5D=2875&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=19743&secure%5Bresource_id%5D=269&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-appointment-scheduling%3Fcategory_id%3D167%26page%3D29&secure%5Btoken%5D=f4973c8e64cdb9ea34a266fc040e97be30b224a3662114ba0b1ecdf2d2ddb85a&secure%5Burl%5D=https%3A%2F%2Fwww.apollo.io%2Fdemo%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DG2Clicks%26utm_content%3Dtopic%26utm_term%3Dbusinessscheduling&secure%5Burl_type%5D=custom_url)

### [Slotly](https://www.g2.com/products/slotly/reviews)

Slotly is self-hosted appointment booking you buy once and own outright. Clients book on your own website through a four-step flow — service, staff, time, details — while a transactional database design makes double-booking impossible. Unlimited staff, services, and bookings with no per-seat pricing: group classes with hard capacity limits, deposits recorded at booking to cut no-shows, coupon codes, and automatic confirmation and reminder emails from your own SMTP. Runs on any PHP 8 host with MySQL or SQLite, installs in about five minutes, and your client data stays in your database. One-time purchase ($34 lifetime single-site license, all 1.x updates) — no subscription, ever. Live demo: https://slotly.ownware.io

#### Who Is the Company Behind Slotly?

- **Seller:** [Ownware](https://www.g2.com/sellers/ownware)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [SMART TRAFFIK Book Appointment](https://www.g2.com/products/smart-traffik-book-appointment/reviews)

Book an Appointment is a schedule per store or employee a consolidated ROI at the local or national level.

#### Who Is the Company Behind SMART TRAFFIK Book Appointment?

- **Seller:** [SMART TRAFFIK](https://www.g2.com/sellers/smart-traffik)
- **HQ Location:** Paris, FR
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e64a5700dde221c0f7bd305dde7a0629bc433bb011ab3fa938e8e9e5ef378fbb&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsmart-traffik%2F&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

### [Smoothbook](https://www.g2.com/products/smoothbook/reviews)

Smoothbook is an online appointments management software.

#### Who Is the Company Behind Smoothbook?

- **Seller:** [Smoothbook](https://www.g2.com/sellers/smoothbook)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Solovi](https://www.g2.com/products/solovi/reviews)

# Solovi \*\*Solovi\*\* is a done-for-you booking platform, website builder, and Stripe payment processor built specifically for UK service businesses, sole traders, Ltd companies, and single-location service businesses such as salons, clinics, gyms, and studios with up to approximately 5 staff members. ## Key Differentiator Unlike Booksy, Fresha, and Vagaro, Solovi charges: ### \*\*0% platform commission\*\* On every: \* Booking \* Gift card sale \* Customer payment \*\*Forever.\*\* Where: \* Booksy takes up to \*\*30%\*\* on new clients via Boost \* Fresha takes \*\*20%\*\* on new clients \* Other platforms often charge higher card-processing rates Solovi charges a \*\*flat monthly subscription only\*\*. The only payment fee is Stripe’s standard card-processing rate, which every business pays regardless of platform. --- ## Industries Served Solovi is designed for booking-driven service businesses, including: \* Beauty therapists \* Hair salons \* Barbers \* Nail salons \* Personal trainers \* Photographers \* Plumbers \* Tutors \* Cleaners \* Dog groomers ...and virtually any other service business that relies on appointments and bookings. --- ## What's Included Solovi handles the entire setup process: \* Website design \* Copywriting \* Booking calendar configuration \* Stripe payment integration \* Apple Pay integration \* Google Pay integration \* Local SEO setup Within \*\*7 days\*\*, business owners receive: \* A live website \* Mobile-optimised design \* GDPR-compliant implementation Plus access to a trader dashboard available via: \* Web browser \* Installable PWA The dashboard allows management of: \* Bookings \* Customers \* Gift cards \* Loyalty cards \* Earnings --- ## Scope Note for G2 Reviewers The following features are currently on the roadmap and are \*\*not yet available\*\*: \* Per-staff individual scheduling \* Individual staff calendars and availability management \* Multi-location business support Each Solovi subscription currently supports: \* One business location \* One shared booking calendar ### Best Fit Solovi is best suited for businesses operating from: \* A single location \* Up to approximately 5 staff members --- ## Pricing ### Solo \*\*£19/month\*\* \* 30-day free trial \* No card required ### Local \*\*£39/month\*\* \* £29/month locked forever for Founding 100 customers ### Bespoke \*\*£79/month\*\* \* £49/month locked forever for Founding 100 customers ### Included With Every Plan \* No setup fees \* 30-day money-back guarantee \* 7-day delivery guarantee --- ## Technology Stack \* Astro SSR (client websites) \* Hono API \* PostgreSQL \* Stripe Custom Connect \* Directus CMS ### Infrastructure \* Self-hosted on Hetzner UK VPS ### Compliance \* GDPR compliant \* ICO registered \* UK-only

#### Who Is the Company Behind Solovi?

- **Seller:** [Solovi](https://www.g2.com/sellers/solovi)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=55111459ea3827d5a4e16ad8dd40266cc2811f4a4e2e3653432a21345364305d&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsolovi-uk&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Start Booking](https://www.g2.com/products/start-booking/reviews)

Start Booking helps you to easily manage your online scheduling and customers so you can stay focused growing your business.

#### Who Is the Company Behind Start Booking?

- **Seller:** [Start Booking](https://www.g2.com/sellers/start-booking)
- **HQ Location:** Salt Lake City, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=daeaabe2005ed0afdcdb46b0b95c1dcad57150897fa815245669d1ef0a0e5219&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstart-booking&secure%5Burl_type%5D=linkedin_company_website)  
3 employees on LinkedIn®

### [Steams Online](https://www.g2.com/products/steams-online/reviews)

Steams Online is an online scheduler and small business management solution, designed to streamline and manage the daily business operations. \>\> Easily navigate the user-friendly dashboard. \>\>Track customer information, manage employees/instructor interactions. Automate or manually manage billing details, receipts/invoices. \>\> Empower clients to schedule appointments, book training courses, or services online via the client marketplace, at their convenience. \>\> Schedule automatic reminders or create and send SMS campaigns and much more.

#### Who Is the Company Behind Steams Online?

- **Seller:** [Steams Online](https://www.g2.com/sellers/steams-online)
- **Year Founded:** 2017
- **HQ Location:** New York, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=04ad1045f96f17a1200fe0591987bca0dce4d7205ea7bf38fa2238b74d9dc87f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsteamsonline&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Stippa](https://www.g2.com/products/stippa/reviews)

Stippa is appointment and booking management software built for small service businesses: barbers, hair and beauty salons, physiotherapists, personal trainers, and coaches. Clients book online 24/7 through a booking widget you embed on your own website or share as a direct link. Stippa handles the full flow: service selection, staff assignment, slot availability, payment upfront, and automated reminders to reduce no-shows. The dashboard gives you an online calendar, customer profiles with appointment history, and revenue analytics. No-show prevention is built in, require a deposit or full payment at booking time via Stripe. Dutch-first, available in 7 languages, and designed around the workflows of appointment-based businesses in the Netherlands.

#### Who Is the Company Behind Stippa?

- **Seller:** [De Rechter Software](https://www.g2.com/sellers/de-rechter-software)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Store Vantage](https://www.g2.com/products/store-vantage/reviews)

Store Vantage is a web-based scheduling system that helps profitability by managing repeat business and driving referrals.

#### Who Is the Company Behind Store Vantage?

- **Seller:** [Store Vantage](https://www.g2.com/sellers/store-vantage)
- **HQ Location:** San Francisco, US
- **Twitter:** @storevantage  
125 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=dbfc06899f6cb2d3731922ffe96d13c89f8333dc7f4bdaadc14197ba66e1d95f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fstore-vantage&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [Supah Service Suite](https://www.g2.com/products/supah-service-suite/reviews)

The Supah Service Suite is a digital platform for home service businesses that centralizes operations like lead management, project tracking, payment processing, and reputation management. It provides tools for automating routine tasks, scheduling appointments, and managing customer communications. The objective of the Suite is to simplify daily business processes, improve organization, and offer businesses a straightforward way to handle their service operations in one place.

#### Who Is the Company Behind Supah Service Suite?

- **Seller:** [Supah Service Solutions](https://www.g2.com/sellers/supah-service-solutions)
- **Year Founded:** 2024
- **HQ Location:** Middlesbrough, GB
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c50f59cc276410f777a2f30ebe8ca9f07dab0ac40a6a89bab1fc7a7df97e638f&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fsupah-service&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

#### What Are Recent G2 Reviews of Supah Service Suite?

**["Intuitive, All-in-One Support Suite That Streamlines Our Workflow"](https://www.g2.com/survey_responses/supah-service-suite-review-13079879)**

**Rating:** 5.0/5.0 stars

_— Mohammad A._

[Read full review](https://www.g2.com/survey_responses/supah-service-suite-review-13079879)

### [Super Rina](https://www.g2.com/products/super-rina/reviews)

SuperRina is an AI receptionist and AI Store Manager and for service businesses, built to help appointment-based teams manage customer conversations, scheduling, and daily store operations through natural conversation. It starts at the front desk: SuperRina answers calls and messages, captures booking intent, checks availability, books and reschedules appointments, sends reminders, and hands off complex requests to staff with full context. Customers can reach the business through phone, SMS, web chat, WhatsApp, Instagram DM, and iMessage. Beyond AI receptionist software, SuperRina is designed to become the operating layer for the whole store. It helps connect customer communication, appointment workflows, staff coordination, store setup, and back-office tasks so owners and teams can manage more of the business from one AI-powered system.

#### Who Is the Company Behind Super Rina?

- **Seller:** [AriesApp](https://www.g2.com/sellers/ariesapp)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [TAAX APP](https://www.g2.com/products/taax-app/reviews)

Consolidates appointments, document management, intake forms, video conferencing, messaging, and marketing.

#### Who Is the Company Behind TAAX APP?

- **Seller:** [TAAX APP LLC](https://www.g2.com/sellers/taax-app-llc)
- **Year Founded:** 2023
- **HQ Location:** Atlanta, Georgia
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8cedcd650a90cb3b26c44507aefdbb004cc445f72eff22f9e8c5d9c5cc0cee4c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftaaxapp%2F&secure%5Burl_type%5D=linkedin_company_website)  
2 employees on LinkedIn®

### [Tadawul](https://www.g2.com/products/tadawul/reviews)

Jadwalh helps professionals and teams simplify appointment scheduling without the need for repetitive calls and messages. The platform integrates with CRM systems, Gmail, and Google Meet, and also supports accepting payments directly. With Jadwalh, you can create custom intake forms and access detailed analytics and reports that help you improve performance and make better decisions. Easily save time, reduce no-shows, and provide your clients with a more professional experience. Try it for free at: jadwalh.com

#### Who Is the Company Behind Tadawul?

- **Seller:** [jadwalh](https://www.g2.com/sellers/jadwalh)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [TallyCal](https://www.g2.com/products/tallycal/reviews)

Find the best time for your group to meet. TallyCal Polls make group scheduling a breeze. Quickly propose dates and times, invite participants, and get their availability with just a few clicks. TallyCal ensures seamless coordination for meetings, events, and appointments. Say goodbye to endless email chains and hello to effortless scheduling with TallyCal.

#### Who Is the Company Behind TallyCal?

- **Seller:** [TallyCal](https://www.g2.com/sellers/tallycal)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [term-in](https://www.g2.com/products/term-in/reviews)

AI-powered booking system

#### Who Is the Company Behind term-in?

- **Seller:** [Web-Skyline](https://www.g2.com/sellers/web-skyline)
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

### [TerminBooking](https://www.g2.com/products/terminbooking/reviews)

Termin Booking is built to make appointment scheduling simple, fast, and trustworthy—both for customers and service providers. On the customer side, the platform helps users discover verified providers, check real-time availability, and confirm appointments instantly. Bookings are completely free for customers, and users can keep everything organized through one convenient dashboard with access to provider reviews and ratings. For service providers, Termin Booking works as a practical growth and operations tool. Providers can showcase services to a wider audience, manage availability more efficiently, and automate booking workflows designed to reduce no-shows. The platform also supports reputation-building with customer reviews and provides analytics and insights to help providers understand demand and improve performance over time. Termin Booking uses a subscription model for providers (customers book free), with payments handled through Lemon Squeezy—supporting major credit cards, debit cards, and PayPal. If you want a scheduling system that combines a clean booking experience with verified listings and provider-focused tools, Termin Booking is a strong fit for service-based businesses that run on appointments.

#### Who Is the Company Behind TerminBooking?

- **Seller:** [TerminBooking](https://www.g2.com/sellers/terminbooking)
- **Year Founded:** 2025
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=898cab1d4c4090d0bca6057a86f0153e1cf0c4bac1c4be8d3e4c6df092d0b79c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fterminbooking%2F&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

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[Browse Online Appointment Scheduling Themes](/categories/online-appointment-scheduling/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated October 3, 2024

Online appointment scheduling software provides customers with a portal to book an appointment online and enables businesses to track and manage those appointments. This software enables businesses to schedule appointments, view calendars, print forms, integrate payment options, customize schedules, and enforce scheduling rules. Additional features may include automated emails (reminders, follow-ups, cancellations, rescheduling, etc.) and notifications, online payment for services, custom profiles, and calendar integrations. A feature that is becoming more popular within this software is the use of AI scheduling, where typical schedules are analyzed and times are suggested based on all parties' time zones, best work hours, and consistent availability.

This software can integrate with [enterprise content management systems](https://www.g2.com/categories/enterprise-content-management-ecm), [email software](https://www.g2.com/categories/email), [meeting management software](https://www.g2.com/categories/meeting-management), [video conferencing software](https://www.g2.com/categories/video-conferencing), and [calendar software](https://www.g2.com/categories/calendar), among other useful office software. Online appointment scheduling tools are used by various appointment-based business segments, such as health and wellness professionals, salon and beauty professionals, professional service providers, and medical professionals. Having access to online appointment scheduling software allows for service and appointment-based businesses to boost revenue and clientele bases.

There are some categories similar to online appointment scheduling, but offer features for different use cases or business types. For instance, [patient scheduling software](https://www.g2.com/categories/patient-scheduling) caters specifically to healthcare and medical professionals. [Business scheduling software](https://www.g2.com/categories/business-scheduling) is meant for internal business meetings as well as teams who work with outside vendors or customers. Sales, revenue operations, recruitment, and customer success teams use business scheduling software to schedule one-on-one meetings or groups to accomplish specific goals. The biggest difference between business scheduling and online appointment scheduling tools is that the latter enables scheduling and receiving payments. Business scheduling users do not need to collect payment as that is not beneficial to the meetings scheduled via this software.

To qualify for inclusion in the Online Appointment Scheduling category, a product must:

- Have a scheduler that can be viewed, managed, and edited by administrators and multiple users
- Gather contact information for appointment makers
- Send appointment notifications to customers
- Contain a form of payment integration for clients’ appointments 
- Allow for integration with other office products such as email, calendar, or video conferencing tools

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