# Best Observability Software - Page 2

## How Many Observability Software Products Does G2 Track?

**Total Products under this Category:** 105

### Category Stats (Aug 2026)

- **Average Rating:** 4.54/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** ScienceLogic AI Platform (+4.87%) - Among all products in this category, ScienceLogic AI Platform recorded the largest rating increase compared to last month

_Last updated: August 06, 2026_

## How Does G2 Rank Observability Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 17,600+ Authentic Reviews
- 105+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Observability Software
 ![G2 Grid® for Observability Software plotting products by satisfaction and market presence](https://www.g2.com/categories/observability-software/grids.png?focus%5B%5D=27540&focus%5B%5D=3824&focus%5B%5D=17313&focus%5B%5D=2056&focus%5B%5D=1182874&focus%5B%5D=139215&focus%5B%5D=13665&focus%5B%5D=42030)

Highlighted products: IBM Instana, Datadog, Sentry, Dynatrace, SolarWinds Observability, New Relic, Site24x7, and Grafana Labs.

Underlying data: [Grid® JSON](https://www.g2.com/categories/observability-software/grids.json?focus%5B%5D=ibm-instana&focus%5B%5D=datadog&focus%5B%5D=sentry&focus%5B%5D=dynatrace&focus%5B%5D=solarwinds-worldwide-llc-solarwinds-observability&focus%5B%5D=new-relic&focus%5B%5D=site24x7&focus%5B%5D=grafana-labs)

**Sponsored**

### Sentry

Sentry is an application monitoring and error tracking platform that helps developers identify, debug, and resolve software issues in production environments across web, mobile, desktop, game, and AI-powered applications. The platform captures errors, crashes, and performance problems in real time, providing developers with stack traces, user context, and diagnostic data needed to reproduce and fix bugs. Sentry supports over 100 programming languages and frameworks, including JavaScript, Python, Java, Ruby, PHP, Go, React, Django, and mobile platforms like iOS and Android. Core monitoring capabilities: - Error tracking groups similar errors into issues, showing frequency, affected users, and the exact code location where problems occur - Performance monitoring traces requests through distributed systems to identify slow database queries, API bottlenecks, and code-level performance problems - Session Replay records user interactions leading up to errors, capturing clicks, network activity, and console logs for easier reproduction - Logs captures structured log data from your applications alongside errors and traces, enabling search and filtering by message content, severity level, and custom attributes - AI observability provides visibility into LLM applications, AI agents, and Model Context Protocol servers, tracking prompts, model calls, tool usage, and token consumption Developers integrate Sentry by installing an SDK and adding a few lines of code to their application. The platform automatically captures unhandled exceptions, while developers can manually track custom errors and performance metrics. Sentry processes events in real time, sending alerts through Slack, email, PagerDuty, or other notification channels when issues occur. Additional features and capabilities: - AI-powered debugging through Seer, which analyzes errors to identify root causes and suggest code fixes with high accuracy - Distributed tracing that follows requests across microservices, serverless functions, and third-party APIs to pinpoint failure points - Custom dashboards and alerts for monitoring specific metrics, error rates, or performance thresholds important to each team - Profiling tools that provide code-level visibility into where time is being spent in production, identifying slow functions, call stacks, and performance regressions across backend services and frontend/mobile user flows - Workflow integrations with GitHub, Jira, GitLab, Azure DevOps, and other development tools to create tickets or link errors to commits automatically The platform serves development teams at organizations ranging from individual developers to large enterprises. More than 100,000 organizations use Sentry, processing billions of error events daily. Sentry offers both cloud-hosted and self-hosted deployment options, with pricing tiers based on event volume. A free tier supports small projects and individual developers.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2738&secure%5Bchosen_at%5D=2026-08-06T21%3A12%3A19Z&secure%5Bdisplayable_resource_id%5D=2738&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2738&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=17313&secure%5Bresource_id%5D=2738&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fobservability-software%3FhsCtaTracking%3De8f8141c-2ba3-4c6d-9f83-c97335cd3b4d%257C05eb4e8b-0169-46ce-b9ec-6f13312f4147%26page%3D2&secure%5Btoken%5D=38a656a6464638cb4d60f2b5a02be24a4b31b07e807ebb9ed19a6b4df0e7d122&secure%5Burl%5D=https%3A%2F%2Fsentry.io%2Flp%2Fai-monitoring%2F%3Futm_source%3Dg2%26utm_medium%3Dreview-site%26utm_campaign%3Dai-fy27q1-agentmonitoring%26utm_content%3Dstatic-ad-observability-software-trysentry&secure%5Burl_type%5D=custom_url)

### [Last9](https://www.g2.com/products/last9-last9/reviews)

Last9 is the preferred single pane of observability for Logs, Traces, Metrics, built for modern engineering teams and high cardinality environments. — OpenTelemetry native, Cloud Native and Prometheus compatible, with support for 100+ integrations — Simple pricing model with a predictable “pay for what you use” plan, no per host or per user billing ——— Application developers, infrastructure engineers, DevOps & SREs, and business users send their Logs, Traces, and Metrics to Last9’s telemetry warehouse to monitor their services and systems and run alerting with anomaly algorithms for changes in patterns and behavior. Users are provided a Control Plane, as a first-class developer experience, to manage their telemetry data, its lifecycle, and its associated costs. Pre-Ingestion Workflows to filter, drop, and enrich data even before it’s stored don’t require instrumentation or code changes, and also enable engineering teams to not sacrifice visibility for cost optimizations. With Last9 built for high cardinality in mind — a generous 20M active time series per metric per day is supported, and tools like Cardinality Explorer & Streaming Aggregations allow identifying and handling telemetry with large cardinality. With correlated telemetry, Last9’s native explorer for Logs, Traces, and Metrics empowers users to quickly debug issues and not change context by allowing to jump between telemetry data, teams have the flexibility to use any tool that they’re comfortable with — either the embedded Grafana dashboard that Last9 comes with, or use Last9 as a data source for their preferred visualization tool. Organizations can choose between a SaaS or a BYOC/on-prem deployment model. Last9 is available on both AWS and GCP marketplaces. ——— Customers include Replit, Disney+ Hotstar, Clevertap, Circle, Probo, and Quickwork. Last9 is backed by Sequoia India (now called Peak XV) and Better Capital, along with a handful of prominent angels and advisors from Hashicorp, GoJek, Razorpay, Sendbird, and more.

**Average Rating:** 4.7/5.0

**Total Reviews:** 51

#### Who Is the Company Behind Last9?

- **Seller:** [Last9](https://www.g2.com/sellers/last9)
- **Year Founded:** 2020
- **HQ Location:** San Francisco, California
- **Twitter:** @last9io  
3,031 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=edabb07b6f8a009e0c82b051943c98b8152ccad8ac4ec6ef19acc13770c15491&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Flast9%2F&secure%5Burl_type%5D=linkedin_company_website)  
32 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Computer Software, Financial Services
- **Company Size:** 67% Medium, 31% Small

#### What Do G2 Reviewers Say About Last9?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Last9 to be **user-friendly** , facilitating smooth integration and effective debugging for operational needs.
- Users rave about Last9's **responsive customer support** , easing platform setup and enhancing overall user experience.
- Users value the **reliable support** from Last9, enhancing their experience and ensuring smooth platform adoption.
- Users appreciate the **easy integrations** of Last9, allowing for a seamless debugging experience and efficient data management.
- Users appreciate the **easy integration and debugging** features of Last9, enhancing their overall experience and efficiency.

##### Cons

- Users find the **difficult learning curve** of Last9 challenging, particularly with initial setup and navigating concepts effectively.
- Users face **dashboard issues** with UI lag and improper updates, complicating troubleshooting and overall usability.
- Users note the **steep learning curve** for new features in Last9, though the support team helps ease transitions.
- Users note the **feature deficiency** of Last9, citing a need for more advanced functionalities and user-friendly options.
- Users find the **learning difficulty** of Last9 challenging initially, despite helpful guidance from the support team.

#### What Are Recent G2 Reviews of Last9?

**["A critical piece of our new telemetry system"](https://www.g2.com/survey_responses/last9-review-11715641)**

**Rating:** 5.0/5.0 stars

_— Brennan W._

[Read full review](https://www.g2.com/survey_responses/last9-review-11715641)

**["Clarity-Driven Reliability That Empowers Confident Teams"](https://www.g2.com/survey_responses/last9-review-11971698)**

**Rating:** 5.0/5.0 stars

_— Jayshree S._

[Read full review](https://www.g2.com/survey_responses/last9-review-11971698)

### [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews)

Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. Customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. For more information, visit: SUMOLOGIC.COM

**Average Rating:** 4.3/5.0

**Total Reviews:** 392

#### Who Is the Company Behind Sumo Logic?

- **Seller:** [Sumo Logic](https://www.g2.com/sellers/sumo-logic)
- **Company Website:** www.sumologic.com
- **Year Founded:** 2010
- **HQ Location:** Redwood City, CA
- **Twitter:** @SumoLogic  
6,542 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=405f2514b57035d31a9696f673d9692138c137173787398caeba6974c512d779&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1037816%2F&secure%5Burl_type%5D=linkedin_company_website)  
838 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Senior Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 48% Medium, 37% Large

#### What Do G2 Reviewers Say About Sumo Logic?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Sumo Logic, finding it simple to learn and configure effectively.
- Users appreciate the **ease of searching and configuring logs** , enhancing their monitoring and tracing capabilities effortlessly.
- Users value the **Continuous Intelligence feature** of Sumo Logic for its quick and actionable insights from diverse data.
- Users commend **Sumo Logic's visual power and flexibility** , enhancing KPI display and minimizing log-related workload.
- Users value the **real-time insights** offered by Sumo Logic, enhancing monitoring and analytics for better decision-making.

##### Cons

- Users find Sumo Logic to be **expensive** , often questioning if its value justifies the high pricing.
- Users find the **difficult learning** curve of Sumo Logic hampers quick proficiency in using its features effectively.
- Users find Sumo Logic's **steep learning curve** challenging, especially when mastering complex queries and setup processes.
- Users find the **steep learning curve** of Sumo Logic challenging, requiring significant time to gain proficiency.
- Users experience **slow performance** due to a clunky UI and delayed alerting, impacting efficiency and response times.

#### What Are Recent G2 Reviews of Sumo Logic?

**["Centralized Logging with Intuitive Dashboards"](https://www.g2.com/survey_responses/sumo-logic-review-12948839)**

**Rating:** 4.5/5.0 stars

_— Sudarshan B._

[Read full review](https://www.g2.com/survey_responses/sumo-logic-review-12948839)

**["Secure, Privacy-First AI Logging That Helps Reduce Data Breach Risk"](https://www.g2.com/survey_responses/sumo-logic-review-13156334)**

**Rating:** 5.0/5.0 stars

_— Aiyappa Baleyada B._

[Read full review](https://www.g2.com/survey_responses/sumo-logic-review-13156334)

#### What Are G2 Users Discussing About Sumo Logic?

- [What is Cloud SOAR used for?](https://www.g2.com/discussions/what-is-cloud-soar-used-for) - 1 comment, 1 upvote
- [Is Sumo Logic a SIEM?](https://www.g2.com/discussions/is-sumo-logic-a-siem)
- [What is Sumo Logic used for?](https://www.g2.com/discussions/what-is-sumo-logic-used-for)
- [Who are Sumo Logic competitors?](https://www.g2.com/discussions/who-are-sumo-logic-competitors) - 1 comment
- [How much does Sumo Logic cost?](https://www.g2.com/discussions/how-much-does-sumo-logic-cost)

### [ManageEngine Applications Manager](https://www.g2.com/products/manageengine-applications-manager/reviews)

ManageEngine Applications Manager is an application performance & IT infrastructure monitoring solution that is designed to combat modern infrastructure problems and ensure that your business and end users are unaffected by substandard performance and downtime. By leveraging deep application performance monitoring with byte-code instrumentation, infrastructure monitoring, hybrid cloud monitoring, and digital experience monitoring from a single console, IT and DevOps teams will be able to gain code-level insights, automate their processes, pinpoint & resolve performance issues, and deliver better business outcomes. Overall, our product will help businesses optimize application usage & revenue, reduce MTTR, improve DevOps processes, migrate to the cloud with confidence, respond to incidents faster, and ensure seamless user experiences.

**Average Rating:** 4.7/5.0

**Total Reviews:** 110

#### Who Is the Company Behind ManageEngine Applications Manager?

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho  
137,880 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c8e45ddb296c32c6c5597ef9ba945c94562c57624f7bd1dcf1a9e9931f71578&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F38373%2F&secure%5Burl_type%5D=linkedin_company_website)  
30,766 employees on LinkedIn®
- **Phone:** +1 (888) 900-9646 

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 45% Medium, 42% Large

#### What Do G2 Reviewers Say About ManageEngine Applications Manager?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **comprehensive end-to-end monitoring** offered by ManageEngine Applications Manager, enhancing performance management and operational efficiency.
- Users value the **monitoring capabilities** of ManageEngine Applications Manager, enabling proactive responses to system issues before client impact.
- Users value the **comprehensive monitoring capabilities** of ManageEngine Applications Manager, ensuring quick issue resolution and enhanced performance.
- Users appreciate the **real-time monitoring** of ManageEngine Applications Manager, facilitating prompt detection and resolution of performance issues.
- Users value the **real-time visibility** in ManageEngine Applications Manager, enabling proactive issue resolution and performance monitoring.

##### Cons

- Users note **limited features** , particularly in integration and scalability, which hampers effectiveness in larger environments.
- Users note **integration limitations** and scalability issues, impacting usability in large enterprise environments.
- Users face **integration issues** with ManageEngine Applications Manager, complicating setups and limiting compatibility with modern tools.
- Users face a **steep learning curve** during initial setup, complicating the configuration of monitoring parameters in larger environments.
- Users find the **initial setup complexity** to be time-consuming and challenging, especially in larger environments.

#### What Are Recent G2 Reviews of ManageEngine Applications Manager?

**["Comprehensive Tool for Application Performance Management"](https://www.g2.com/survey_responses/manageengine-applications-manager-review-12533668)**

**Rating:** 5.0/5.0 stars

_— Rashmita T._

[Read full review](https://www.g2.com/survey_responses/manageengine-applications-manager-review-12533668)

**["Reliable Tool for Application Performance Monitoring for ManageEngine Applications Manager."](https://www.g2.com/survey_responses/manageengine-applications-manager-review-12516609)**

**Rating:** 5.0/5.0 stars

_— Ankur P._

[Read full review](https://www.g2.com/survey_responses/manageengine-applications-manager-review-12516609)

#### What Are G2 Users Discussing About ManageEngine Applications Manager?

- [Which of the following statistics do APM provide?](https://www.g2.com/discussions/which-of-the-following-statistics-do-apm-provide) - 1 comment
- [What is APM tool?](https://www.g2.com/discussions/what-is-apm-tool) - 1 comment
- [What is the use of ManageEngine?](https://www.g2.com/discussions/what-is-the-use-of-manageengine) - 1 comment
- [What is ManageEngine Applications Manager?](https://www.g2.com/discussions/what-is-manageengine-applications-manager) - 1 comment

### [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews)

LogicMonitor is an AI-first observability platform that helps enterprises protect revenue, brand reputation, and customer experience in a digital-first world. As every customer interaction depends on application and infrastructure performance, downtime is more than an IT issue—it is a business risk. LogicMonitor eliminates blind spots across cloud, infrastructure, applications, and the Internet, giving IT teams unified visibility from user experience to code-level performance. With AI-powered insights, intelligent alerting, and automation, LogicMonitor helps organizations detect, prioritize, and prevent issues before they impact customers. By enabling teams to move from reactive incident response to autonomous IT operations, LogicMonitor helps modern enterprises reduce disruption, operate efficiently at scale, and keep digital services performing reliably. For more information, visit  www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.

**Average Rating:** 4.5/5.0

**Total Reviews:** 587

#### Who Is the Company Behind LogicMonitor?

- **Seller:** [LogicMonitor](https://www.g2.com/sellers/logicmonitor)
- **Company Website:** www.logicmonitor.com
- **Year Founded:** 2007
- **HQ Location:** Santa Barbara, CA
- **Twitter:** @logicmonitor  
12,430 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0575241055ce06002a2f1fd1e29a1c2520416578fcf099eef91facac629c652e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1165219%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,226 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Infrastructure Manager, IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 52% Medium, 30% Large

#### What Do G2 Reviewers Say About LogicMonitor?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** in LogicMonitor, praising its intuitive navigation and user-friendly interface.
- Users value the **ease of implementation** with LogicMonitor, praising its fast deployment and intuitive management.
- Users commend the **extensive monitoring capabilities** of LogicMonitor, covering various technologies in diverse environments.
- Users value **comprehensive monitoring** by LogicMonitor, offering deep visibility across applications, cloud, and hybrid infrastructures.
- Users value the **excellent customer support** offered by LogicMonitor, enhancing their ability to manage environments efficiently.

##### Cons

- Users find the **learning curve steep** , needing advanced skills for effective use of LogicMonitor's features.
- Users note the **limited features** of LogicMonitor, leading to potential workarounds and a steep learning curve.
- Users find LogicMonitor **expensive** , especially for small teams, with complex integrations and a lack of free tier options.
- Users express concern over **inadequate monitoring** capabilities, making it challenging to manage traditional server workloads effectively.
- Users find the **configuration complexity** challenging, requiring significant effort and skills for effective utilization of LogicMonitor.

#### What Are Recent G2 Reviews of LogicMonitor?

**["Predictive Forecasting Controls Are a Math Nerd’s Dream"](https://www.g2.com/survey_responses/logicmonitor-review-12957464)**

**Rating:** 4.5/5.0 stars

_— Nidhi S._

[Read full review](https://www.g2.com/survey_responses/logicmonitor-review-12957464)

**["LogicMonitor has cut our MTTR 42% and provided tight ROI."](https://www.g2.com/survey_responses/logicmonitor-review-12956089)**

**Rating:** 4.5/5.0 stars

_— Tiya P._

[Read full review](https://www.g2.com/survey_responses/logicmonitor-review-12956089)

#### What Are G2 Users Discussing About LogicMonitor?

- [What is LogicMonitor used for?](https://www.g2.com/discussions/what-is-logicmonitor-used-for)
- [What does LogicMonitor do?](https://www.g2.com/discussions/what-does-logicmonitor-do)
- [Where does LogicMonitor store your monitored data?](https://www.g2.com/discussions/where-does-logicmonitor-store-your-monitored-data)
- [What does logic monitor do?](https://www.g2.com/discussions/what-does-logic-monitor-do) - 1 comment
- [How much does LogicMonitor cost?](https://www.g2.com/discussions/how-much-does-logicmonitor-cost)

### [Honeycomb](https://www.g2.com/products/honeycomb/reviews)

Honeycomb is the observability platform that enables engineering teams to find and solve problems they couldn't before. Honeycomb’s approach is fundamentally different from other tools that claim observability, and is built to help teams answer novel questions about their ever-evolving cloud applications. Honeycomb is a modern observability platform built to help engineering teams quickly find and fix issues, including the ones they didn’t know to look for. Teams use Honeycomb to understand how their systems behave in production, get full context around every request, and resolve problems before customers notice. Where traditional tools separate logs, metrics, and traces, Honeycomb combines all telemetry into a single, unified event model. This enables fast, interactive querying across high-cardinality and high-dimensional data, so engineers can ask new questions without hitting limits or waiting minutes for results. Powered by a trace-first data store and designed for real-time exploration, Honeycomb makes it easy to pinpoint what’s broken, why it’s happening, and who is affected. It’s observability designed for modern, complex systems—simple to adopt, fast to query, and built to scale.

**Average Rating:** 4.5/5.0

**Total Reviews:** 37

#### Who Is the Company Behind Honeycomb?

- **Seller:** [Honeycomb.io](https://www.g2.com/sellers/honeycomb-io)
- **Company Website:** www.honeycomb.io
- **Year Founded:** 2016
- **HQ Location:** San Francisco, US
- **Twitter:** @honeycombio  
14,830 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c8e6eaf5e555c759aa617c939e43add163610bb668e32dbf9833c25a19acabe6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhoneycomb.io&secure%5Burl_type%5D=linkedin_company_website)  
296 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 47% Medium, 39% Large

#### What Do G2 Reviewers Say About Honeycomb?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Honeycomb to be **intuitive and easy to use** , significantly improving their system monitoring and issue resolution.
- Users value the **efficient and deep data analysis** capabilities of Honeycomb, transforming their understanding of production systems.
- Users value the **intuitive data visualization** of Honeycomb, enhancing efficiency in analyzing system performance and issues.
- Users value Honeycomb for its **real-time monitoring** , enhancing system health awareness and facilitating rapid issue resolution.
- Users value the **intuitive data visualization and tracing features** of Honeycomb, enhancing system monitoring and incident handling.

##### Cons

- Users note that the **difficult learning curve** with Honeycomb hinders quick understanding and exploration of its features.
- Users find the **learning curve steep** due to complex documentation and limited information for new users.
- Users find the **learning difficulty** high due to poor documentation and the need for self-learning and external tools.
- Users wish for more **feature flexibility** in Honeycomb, particularly regarding quota management and data aggregation options.
- Users find Honeycomb's **limited reporting capabilities** restrictive, as it requires additional tools for effective analytics.

#### What Are Recent G2 Reviews of Honeycomb?

**["Fast, Flexible Querying That Speeds Up Debugging"](https://www.g2.com/survey_responses/honeycomb-review-13166990)**

**Rating:** 4.5/5.0 stars

_— Vishnu Vardhan N._

[Read full review](https://www.g2.com/survey_responses/honeycomb-review-13166990)

**["Honeycomb Makes Observability Easy with Powerful Analytics and Clear Visualizations"](https://www.g2.com/survey_responses/honeycomb-review-13202014)**

**Rating:** 5.0/5.0 stars

_— Venkata Adithya K._

[Read full review](https://www.g2.com/survey_responses/honeycomb-review-13202014)

### [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews)

Your infrastructure is complex. Your monitoring tool shouldn't be. Paessler PRTG delivers mission-critical visibility across IT and OT environments, deploying in minutes, not months. Whether you're managing servers, switches, virtual machines, cloud services, or industrial systems, PRTG monitors everything from a single platform, so your team always knows what's running, what's struggling, and what needs attention, before users do. Fast to deploy. Easy to run. Auto-discovery finds devices on your network automatically, and 300+ pre-configured sensors cover the most common infrastructure components out of the box. Support for all major protocols (SNMP, WMI, REST APIs, SSH, NetFlow, and more) means PRTG fits into your existing environment without forcing changes to it. Built for lean teams under real pressure. Customizable dashboards give instant visibility across your entire landscape. Flexible alerting (via email, SMS, push notification, or third-party integrations) ensures the right people are notified the moment something goes wrong. Historical trend data helps you spot patterns and plan ahead, not just react. Scales on your terms. From a single site to distributed multi-location environments, PRTG grows with your organization. Available as an on-premises installation or a hosted solution, it adapts to your infrastructure and your IT policies, no rip-and-replace required. Trusted by more than 500,000 users across 190+ countries since 1997, Paessler PRTG is the monitoring standard for IT professionals who need results, not complexity.

**Average Rating:** 4.7/5.0

**Total Reviews:** 205

#### Who Is the Company Behind Paessler PRTG?

- **Seller:** [Paessler GmbH](https://www.g2.com/sellers/paessler-gmbh)
- **Company Website:** www.paessler.com
- **Year Founded:** 1997
- **HQ Location:** Nuremberg, Germany
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b49a4e1e8615ca1dbd0dd7ffd8201d0411e25fc37dac6975a9e785265f4d2f9e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F409588%2F&secure%5Burl_type%5D=linkedin_company_website)  
403 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Network Administrator
- **Top Industries:** Information Technology and Services, Telecommunications
- **Company Size:** 52% Medium, 36% Large

#### What Do G2 Reviewers Say About Paessler PRTG?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Paessler PRTG's **ease of use** impressive, enjoying customizable dashboards and intuitive reporting features.
- Users praise the **reliable monitoring** capabilities of PRTG, emphasizing its ease of use and flexibility in tracking crucial systems.
- Users commend the **monitoring capabilities** of PRTG, appreciating its reliability and flexibility in tracking critical systems.
- Users value the **real-time alerting system** of PRTG, enabling immediate responses to network disruptions and issues.
- Users praise the **easy setup** of Paessler PRTG, enabling quick monitoring configuration and efficient network management.

##### Cons

- Users find the **high cost** of Paessler PRTG concerning, especially with its sensor-based licensing model and limited training.
- Users experience **slow performance** with large reports and dashboards, impacting efficiency and usability of PRTG.
- Users face **user interface issues** , including a dated design and a challenging learning curve for advanced features.
- Users find the **learning curve steep** for advanced features, making initial configuration overwhelming for new users.
- Users find the **complex setup** of PRTG challenging, requiring extensive experimentation and fine-tuning for optimal performance.

#### What Are Recent G2 Reviews of Paessler PRTG?

**["Auto-Discovery That Actually Works—Deep Hardware Health via SNMP"](https://www.g2.com/survey_responses/paessler-prtg-review-12413075)**

**Rating:** 5.0/5.0 stars

_— peeyusha d._

[Read full review](https://www.g2.com/survey_responses/paessler-prtg-review-12413075)

**["Authentic, Experience-Based Reviews for PRTG Paessler"](https://www.g2.com/survey_responses/paessler-prtg-review-12437064)**

**Rating:** 5.0/5.0 stars

_— Sainath H._

[Read full review](https://www.g2.com/survey_responses/paessler-prtg-review-12437064)

#### What Are G2 Users Discussing About Paessler PRTG?

- [Is anyone else stuck juggling old vs new UI, desktop, and mobile because none of them fully cover daily needs?](https://www.g2.com/discussions/is-anyone-else-stuck-juggling-old-vs-new-ui-desktop-and-mobile-because-none-of-them-fully-cover-daily-needs) - 1 comment
- [Do others struggle with PRTG’s reporting and dashboards being too technical for managers?](https://www.g2.com/discussions/do-others-struggle-with-prtg-s-reporting-and-dashboards-being-too-technical-for-managers) - 1 comment
- [Has anyone else found the learning curve for custom sensors and reports slows real projects?](https://www.g2.com/discussions/has-anyone-else-found-the-learning-curve-for-custom-sensors-and-reports-slows-real-projects) - 1 comment
- [How are you handling PRTG’s sensor‑based licensing before it blows up the budget?](https://www.g2.com/discussions/how-are-you-handling-prtg-s-sensor-based-licensing-before-it-blows-up-the-budget) - 1 comment
- [Heavy storage use and slowdowns with lots of sensors directly cut into my monitoring time](https://www.g2.com/discussions/heavy-storage-use-and-slowdowns-with-lots-of-sensors-directly-cut-into-my-monitoring-time) - 1 comment

### [Netdata](https://www.g2.com/products/netdata/reviews)

Netdata is an AI-driven real-time observability platform that monitors systems, containers, applications, and infrastructure across servers, cloud environments, Kubernetes clusters, and IoT devices. With zero-configuration deployment, Netdata installs instantly, automatically discovers metrics, builds dashboards, and begins monitoring without setup. Netdata AI serves as an intelligent on-call assistant, automatically investigating alerts, correlating anomalies across thousands of metrics, identifying root causes, and explaining incidents with clear, actionable recommendations. By transforming raw telemetry into AI-guided insights, Netdata helps engineering teams move from alert to resolution in minutes instead of hours. The platform collects per-second metrics through 800+ integrations across operating systems, containers, databases, applications, OpenMetrics exporters, StatsD, and logs. Its distributed architecture processes data at the edge, enabling high-resolution monitoring and visibility into short-lived performance issues that traditional monitoring tools often miss. Netdata is available as a scalable SaaS platform with Netdata Cloud or as a private deployment within your own infrastructure, supporting on-prem, private cloud, and air-gapped environments while delivering automated dashboards, ML-based anomaly detection, and real-time troubleshooting.

**Average Rating:** 4.6/5.0

**Total Reviews:** 51

#### Who Is the Company Behind Netdata?

- **Seller:** [Netdata](https://www.g2.com/sellers/netdata)
- **Year Founded:** 2018
- **HQ Location:** San Francisco, US
- **Twitter:** @netdatahq  
4,040 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=320a942a1dccd06e5bf76763185633f9186f923ecd7c0fd3f38324ca7a9cf83b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnetdata-cloud%2F&secure%5Burl_type%5D=linkedin_company_website)  
79 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 44% Small, 43% Medium

#### What Do G2 Reviewers Say About Netdata?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Netdata, enjoying seamless setup and intuitive monitoring features.
- Users love the **easy setup** of Netdata, enabling quick integration and management across multiple servers effortlessly.
- Users value the **real-time monitoring** capabilities of Netdata, enabling effortless insights into system performance across multiple metrics.
- Users value the **real-time monitoring** capabilities of Netdata, enabling proactive issue resolution and optimized system performance.
- Users enjoy the **user-friendly interface** of Netdata, appreciating its intuitive design and visually appealing data presentation.

##### Cons

- Users note that there are still **missing features** in Netdata compared to larger competitors, though improvements are underway.
- Users find the **insufficient information** on documentation and Windows support limits their experience with Netdata.
- Users find **limited compatibility** with Netdata, especially for Windows systems and third-party monitoring services.
- Users note the **limited functionality** of Netdata, particularly in scalability and in-depth network analytics.
- Users face **resource limitations** with Netdata, requiring powerful computers for effective data management and analysis.

#### What Are Recent G2 Reviews of Netdata?

**["An indispensable solution for central monitoring"](https://www.g2.com/survey_responses/netdata-review-12045598)**

**Rating:** 4.5/5.0 stars

_— Tade S._

[Read full review](https://www.g2.com/survey_responses/netdata-review-12045598)

**["Easy to Use with Great Real-Time Monitoring and Alerts"](https://www.g2.com/survey_responses/netdata-review-12597474)**

**Rating:** 5.0/5.0 stars

_— Adolfo O._

[Read full review](https://www.g2.com/survey_responses/netdata-review-12597474)

### [IBM Concert platform](https://www.g2.com/products/ibm-concert-platform/reviews)

IBM Concert® is an agentic IT Ops platform that creates an adaptable, unified operational layer across your environment. It connects signals, generates shared context, and coordinates action across teams and tools, so your entire system operates as one. With cross-domain intelligence, Concert helps you reduce risk, maintain business continuity, improve performance, and optimize cost across the stack. Powered by agentic AI, it surfaces what matters, prioritizes business impact, and orchestrates action through governed workflows. 

**Average Rating:** 4.2/5.0

**Total Reviews:** 23

#### Who Is the Company Behind IBM Concert platform?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** www.ibm.com
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity  
74,660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website)  
328,202 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 43% Small, 35% Medium

#### What Do G2 Reviewers Say About IBM Concert platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of IBM Concert, appreciating its straightforward setup and intuitive interface for managing tasks.
- Users appreciate the **AI-driven insights** from IBM Concert, enhancing situational awareness and facilitating quick, informed decision-making.
- Users value the **automation capabilities** of IBM Concert, freeing them from operational concerns to focus on key tasks.
- Users commend the **easy setup** of IBM Concert, enabling efficient management and quick access to insights seamlessly.
- Users value IBM Concert for its **efficient problem-solving capabilities** , delivering actionable insights and streamlining incident resolution.

##### Cons

- Users find the **learning difficulty** of IBM Concert challenging, suggesting improvements in onboarding and interface simplicity.
- Users find the **complex setup** of IBM Concert challenging, with a steep learning curve for integration and data normalization.
- Users find the **learning curve steep** , making it challenging to fully understand IBM Concert's features and functionalities.
- Users experience **integration issues** with IBM Concert, citing the need for smoother and deeper third-party integrations.
- Users feel the **limited customization options** hinder tailored experiences on IBM Concert, affecting usability and flexibility.

#### What Are Recent G2 Reviews of IBM Concert platform?

**["Unified Dashboard with Streamlined Prioritization"](https://www.g2.com/survey_responses/ibm-concert-platform-review-12394702)**

**Rating:** 4.0/5.0 stars

_— Kumar R U B._

[Read full review](https://www.g2.com/survey_responses/ibm-concert-platform-review-12394702)

**["IBM Concert Speeds Up Risk Management and Issue Detection with AI"](https://www.g2.com/survey_responses/ibm-concert-platform-review-12865276)**

**Rating:** 5.0/5.0 stars

_— manjusha l._

[Read full review](https://www.g2.com/survey_responses/ibm-concert-platform-review-12865276)

### [Checkmk](https://www.g2.com/products/checkmk/reviews)

Checkmk is a full-stack monitoring and observability platform designed to provide unified visibility into hybrid IT infrastructures. With more than 2,000 built-in integrations, it offers broad coverage across networks, servers, cloud workloads, Kubernetes and applications. The platform is highly automated, featuring auto-discovery of hosts and services and rule-based configuration to reduce manual setup. It is highly scalable, capable of efficiently monitoring thousands of hosts and millions of services. A central web-based interface allows users to manage configuration, visualize data with customizable dashboards, and track system performance over time. Checkmk is available as packages for all common Linux distributions, as a virtual or physical appliance, through AWS and Azure Marketplace images, or as SaaS. Checkmk is available in four editions: Checkmk Community offers free and open source monitoring for small infrastructures. Checkmk Pro allows for monitoring at speed and scale for data center infrastructures. Checkmk Ultimate offers full-stack observability for hybrid and cloud-native infrastructures which is also available with multi-tenancy and data segregation to support security and compliance. And Checkmk Cloud for full-stack observability for hybrid and cloud-native infrastructures in a SaaS platform. Available extensions include synthetic monitoring and OpenTelemetry for application monitoring. The Checkmk Relay enables secure data collection for segmented networks using outbound-only communication, supporting fully air-gapped and zero-inbound monitoring deployments. Checkmk supports integration with ITSM tools and third-party platforms, enabling automatic ticket creation and consistent alerting. Features such as forecasting, capacity planning, and asset inventory as well as lifecycle management and auto-registration help teams manage dynamic IT environments. Monitoring capabilities: - Monitoring of hybrid infrastructures: cloud, on-premises, virtual, and container environments. - 2000+ built-in integrations networks, servers, cloud workloads, Kubernetes and applications out-of-the-box dashboards provide key metrics for AWS and Azure environments, Linux and Windows servers, and Kubernetes clusters. - Automated discovery and configuration. - Alerting with native ITSM integrations. Operational benefits: - Provides insights into system health, capacity trends, and future resource needs through built-in assessments and forecasting tools. - Reduces manual effort with auto-discovery, rule-based configuration, and centralized agent management as well as auto-registration and host lifecycle management. - Accelerates incident response time by using custom self-healing workflows via the ‘Alert Handler’. - Allows creation of tailored dashboards and views to focus on the most relevant metrics for each team. - Maintains an up-to-date inventory of hardware and software assets, enriched with live monitoring data. - Supports distributed monitoring and can handle massive amounts of data. Why choose Checkmk? - Cost Efficiency: Transparent pricing model with a strong price-performance ratio - Security: Meets stringent security requirements, including fully air-gapped deployments and zero-inbound monitoring. - Visibility: Delivers broad and deep visibility with flexible deployment options. - Scalability: Scales efficiently to support large, distributed environments with high host and service counts. - Extensibility: Supports custom plug-ins, integrations, synthetic monitoring to monitor you applications from the user’s perspective and OpenTelemetry for application monitoring. Customers include: Adobe, Cloudera, Fujitsu, Siemens, Orange, VW, HP, Zalando, Fitbit, NEC, Continental, NHL, Capgemini, Sixt, Intesa SanPaolo

**Average Rating:** 4.7/5.0

**Total Reviews:** 294

#### Who Is the Company Behind Checkmk?

- **Seller:** [Checkmk](https://www.g2.com/sellers/checkmk)
- **Company Website:** checkmk.com
- **Year Founded:** 2007
- **HQ Location:** Munich, DE
- **Twitter:** @checkmk  
1,755 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3ca503fe26c40a0637ffb12376dcf8580a5f90178bc7980702b688b368f8a219&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F11824415%2F&secure%5Burl_type%5D=linkedin_company_website)  
231 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Engineer, Systemadministrator
- **Top Industries:** Information Technology and Services, Computer & Network Security
- **Company Size:** 42% Medium, 40% Large

#### What Do G2 Reviewers Say About Checkmk?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Checkmk extremely **easy to use** , appreciating its clear documentation and quick setup for effective monitoring.
- Users appreciate the **flexible and powerful monitoring** capabilities of Checkmk, making it suitable for diverse IT infrastructures.
- Users appreciate the **comprehensive monitoring capabilities** of Checkmk, providing visibility across diverse IT infrastructures effortlessly.
- Users value the **flexibility and customization** of Checkmk, making it a versatile and powerful monitoring solution.
- Users value the **real-time monitoring** capabilities of Checkmk, enabling seamless observation of applications and infrastructure.

##### Cons

- Users find the **learning curve steep** , making onboarding and finding settings difficult for non-regular users.
- Users find **difficult learning** curves with Checkmk, particularly in customizing dashboards and understanding complex settings.
- Users find the **onboarding process and configuration overly complex** , posing challenges for new and non-regular users.
- Users experience a **steep learning curve** with Checkmk, particularly for advanced configurations and custom development.
- Users find the **complex setup** of Checkmk challenging, especially for non-regular users and advanced features.

#### What Are Recent G2 Reviews of Checkmk?

**["Enterprise grade monitoring as it should be"](https://www.g2.com/survey_responses/checkmk-review-1510115)**

**Rating:** 5.0/5.0 stars

_— Rolf A._

[Read full review](https://www.g2.com/survey_responses/checkmk-review-1510115)

**["Efficient monitoring, but reports need improvement"](https://www.g2.com/survey_responses/checkmk-review-9773274)**

**Rating:** 5.0/5.0 stars

_— Martin K._

[Read full review](https://www.g2.com/survey_responses/checkmk-review-9773274)

#### What Are G2 Users Discussing About Checkmk?

- [Why Checkmk?](https://www.g2.com/discussions/why-checkmk) - 1 comment
- [Is Check MK free?](https://www.g2.com/discussions/is-check-mk-free) - 1 comment, 1 upvote
- [Is Checkmk open source?](https://www.g2.com/discussions/is-checkmk-open-source) - 8 comments
- [What does Checkmk do?](https://www.g2.com/discussions/what-does-checkmk-do) - 2 comments

### [Middleware](https://www.g2.com/products/middleware/reviews)

Middleware is a full-stack observability platform designed to help users monitor and debug their applications by consolidating all metrics, logs, and traces into a single unified timeline. This solution is particularly beneficial for developers and DevOps teams, as it allows them to identify root causes of issues and resolve them in real time. By breaking down data silos, Middleware enhances visibility across various components of an application, ultimately leading to reduced downtime and improved user experiences. The target audience for Middleware includes businesses of all sizes, from startups to large enterprises, that rely on complex software infrastructures. These organizations often face challenges in monitoring their applications effectively, especially when dealing with multiple data sources. Middleware addresses these challenges by providing a comprehensive suite of monitoring tools that cater to diverse use cases. For instance, teams can leverage log monitoring to track application performance, while real-time monitoring capabilities ensure that any anomalies are detected and addressed promptly. Key features of Middleware include log monitoring, application performance management (APM), infrastructure monitoring, and synthetic monitoring. The unified dashboard is a standout feature, allowing users to view all relevant data—metrics, logs, and traces—consolidated in one place. This holistic view simplifies the debugging process, enabling teams to quickly pinpoint issues and implement solutions. Additionally, Middleware offers alerting and notification functionalities that keep users informed of critical events, ensuring that they can respond to potential problems before they escalate. Root-cause analysis is another essential aspect of Middleware, empowering teams to investigate and understand the underlying factors contributing to application issues. This feature not only aids in immediate problem resolution but also helps in preventing similar issues from arising in the future. Furthermore, the integration of LLM observability enhances the platform's capabilities, providing deeper insights into application behavior and performance. Overall, Middleware stands out in the observability landscape by offering a comprehensive, user-friendly platform that integrates various monitoring tools into a cohesive experience. Its focus on real-time insights and root-cause analysis makes it a valuable asset for organizations looking to optimize their software performance and enhance user satisfaction.

**Average Rating:** 4.7/5.0

**Total Reviews:** 54

#### Who Is the Company Behind Middleware?

- **Seller:** [Middleware](https://www.g2.com/sellers/middleware)
- **Company Website:** middleware.io
- **Year Founded:** 2014
- **HQ Location:** San Francisco, California
- **Twitter:** @middleware\_labs  
301 Twitter followers
- **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7ad1a2664aa3ef30a485d865c050798cf4dec974792a2016daaecd9a31ebb2c7&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fmiddleware-labs&secure%5Burl_type%5D=linkedin_company_website)  
56 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 73% Small, 16% Large

#### What Do G2 Reviewers Say About Middleware?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **real-time monitoring** capabilities of Middleware, streamlining diagnostics and enhancing efficiency across environments.
- Users appreciate the **ease of use** of Middleware, enjoying a seamless setup and intuitive dashboard for efficient monitoring.
- Users value the **real-time monitoring** of Middleware, enhancing issue resolution across various environments efficiently.
- Users value the **unified real-time dashboard** of Middleware, which simplifies issue diagnostics across diverse environments.
- Users value the **easy setup** of Middleware, allowing teams to quickly onboard and manage their monitoring efficiently.

##### Cons

- Users often face **integration issues** with middleware, particularly needing better support for advanced configurations and legacy systems.
- Users find the **configuration complexity** of Middleware can be challenging initially but manageable with experience and support.
- Users find the **learning curve steep** , with challenging onboarding and complex configurations for first-time users.
- Users experience a **slight learning curve** with Middleware, especially when exploring its more complex features and integrations.
- Users find the **complex setup** daunting, with a steep learning curve and manual configurations that slow deployment.

#### What Are Recent G2 Reviews of Middleware?

**["Powerful Monitoring Platform with Smooth Integration"](https://www.g2.com/survey_responses/middleware-review-11564158)**

**Rating:** 4.5/5.0 stars

_— Mohil M._

[Read full review](https://www.g2.com/survey_responses/middleware-review-11564158)

**["Improved visibility into performance after deployments"](https://www.g2.com/survey_responses/middleware-review-12380659)**

**Rating:** 5.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/middleware-review-12380659)

### [Catchpoint](https://www.g2.com/products/catchpoint/reviews)

The Internet relies on Catchpoint Global 5000 companies, top online retailers, financial services, cloud infrastructure and services companies, and xSPs trust Catchpoint’s Internet Performance Monitoring (IPM) to detect and resolve internal or external issues across the Internet stack before they impact customers, employees, or digital experiences. Offering Internet Synthetics, RUM, BGP, Heartbeat Monitoring, Distributed Tracing, and performance optimization with high-fidelity data and flexible visualizations, Catchpoint is powered by the world’s largest active agent network to provide real-world user experience visibility and internet stack insights that complement Application Performance Monitoring (APM) to give IT Ops team instant awareness of incidents, root cause insights, and quick resolution.

**Average Rating:** 4.5/5.0

**Total Reviews:** 109

#### Who Is the Company Behind Catchpoint?

- **Seller:** [LogicMonitor](https://www.g2.com/sellers/logicmonitor)
- **Company Website:** www.logicmonitor.com
- **Year Founded:** 2007
- **HQ Location:** Santa Barbara, CA
- **Twitter:** @logicmonitor  
12,430 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=0575241055ce06002a2f1fd1e29a1c2520416578fcf099eef91facac629c652e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1165219%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,226 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Financial Services
- **Company Size:** 65% Large, 22% Medium

#### What Do G2 Reviewers Say About Catchpoint?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **real-time issue detection** of Catchpoint, enabling quick troubleshooting and improved performance management.
- Users appreciate Catchpoint for its **effective monitoring capabilities** , providing real-time visibility and proactive issue detection.
- Users value the **exceptional customer support** of Catchpoint, noting its quick and helpful responses during troubleshooting.
- Users appreciate the **real-time alerting features** of Catchpoint, which enhance efficiency in identifying performance issues swiftly.
- Users value the **real-time alerts** from Catchpoint, enabling swift issue detection and enhancing overall performance monitoring.

##### Cons

- Users find the **pricing too high** and hope for more transparency and flexibility in costs.
- Users find the **difficult learning curve** of Catchpoint challenging, especially for those unfamiliar with its extensive features.
- Users find the **learning curve steep** , requiring time to master Catchpoint's extensive features and setup process.
- Users find the **pricing structure** of Catchpoint to be high and less flexible for smaller teams.
- Users find the **initial setup complex** , requiring time to explore features before enjoying the powerful capabilities of Catchpoint.

#### What Are Recent G2 Reviews of Catchpoint?

**["Ensuring smooth digital user experience"](https://www.g2.com/survey_responses/catchpoint-review-11661314)**

**Rating:** 4.0/5.0 stars

_— Pradyumn G._

[Read full review](https://www.g2.com/survey_responses/catchpoint-review-11661314)

**["Software buyers want to hear more about Catchpoint."](https://www.g2.com/survey_responses/catchpoint-review-11657918)**

**Rating:** 5.0/5.0 stars

_— NAMAN GUPTA ._

[Read full review](https://www.g2.com/survey_responses/catchpoint-review-11657918)

#### What Are G2 Users Discussing About Catchpoint?

- [How has Catchpoint supported your digital experience monitoring, and what features do you find most valuable?](https://www.g2.com/discussions/how-has-catchpoint-supported-your-digital-experience-monitoring-and-what-features-do-you-find-most-valuable)
- [What is synthetic monitoring in Catchpoint?](https://www.g2.com/discussions/what-is-synthetic-monitoring-in-catchpoint) - 1 comment
- [Is SaaS a Catchpoint?](https://www.g2.com/discussions/is-saas-a-catchpoint)
- [What does Catchpoint mean?](https://www.g2.com/discussions/what-does-catchpoint-mean)
- [What is Catchpoint used for?](https://www.g2.com/discussions/what-is-catchpoint-used-for)

### [Splunk APM](https://www.g2.com/products/splunk-apm/reviews)

Splunk APM is critical to help provide visibility and context into your apps and services as your environment scales. Splunk APM provides the most advanced solution for engineers who build and troubleshoot modern applications; with full fidelity trace analysis to provide context across complex cloud and microservice environments, AI directed troubleshooting and high cardinality to identify and resolve problems faster, AlwaysOn Profiling to provide code level visibility of service bottlenecks, and OpenTelemetry standardization to provide greater flexibility and control as you embrace new technologies and processes.

**Average Rating:** 4.4/5.0

**Total Reviews:** 17

#### Who Is the Company Behind Splunk APM?

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco  
720,366 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=476aeabc5a712d049453edd5c54ea0318890d9e60d93782e37fe028224df1cbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcisco%2F&secure%5Burl_type%5D=linkedin_company_website)  
95,545 employees on LinkedIn®
- **Ownership:** NASDAQ:CSCO

#### Who Uses This Product?

- **Top Industries:** Financial Services, Information Technology and Services
- **Company Size:** 70% Large, 20% Medium

#### What Do G2 Reviewers Say About Splunk APM?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **high-quality data** from Splunk APM, which enhances product quality and boosts customer satisfaction.
- Users value the **high-quality data** from Splunk APM, which significantly improves product quality and customer satisfaction.
- Users value the **high-quality data** from Splunk APM, which helps catch small issues and enhance customer satisfaction.
- Users appreciate the **high quality data** from Splunk APM, enhancing product quality and customer satisfaction.
- Users love the **high-quality error tracking** of Splunk APM, enhancing product quality and customer satisfaction.

##### Cons

- Users find the **inadequate reporting** capabilities of Splunk APM frustrating, as pulling specific logs is often challenging.
- Users find **inefficient log management** frustrating, wishing for an easier process to pull specific logs and reports.
- Users find it **difficult to pull specific logs** , wishing for an easier process in data reporting with Splunk APM.
- Users find it challenging to manage **log management issues** , wishing for an easier way to pull specific data reports.
- Users find **poor reporting** capabilities frustrating, wishing for simpler access to specific logs and data reports.

#### What Are Recent G2 Reviews of Splunk APM?

**["The best is app performance monitoring you can get!!"](https://www.g2.com/survey_responses/splunk-apm-review-5167352)**

**Rating:** 4.0/5.0 stars

_— Kevin V._

[Read full review](https://www.g2.com/survey_responses/splunk-apm-review-5167352)

**["Best tool to track logs and visualise same in graphical representation"](https://www.g2.com/survey_responses/splunk-apm-review-4784435)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/splunk-apm-review-4784435)

#### What Are G2 Users Discussing About Splunk APM?

- [How Splunk is used in performance monitoring?](https://www.g2.com/discussions/how-splunk-is-used-in-performance-monitoring)
- [Does Splunk have APM?](https://www.g2.com/discussions/does-splunk-have-apm)
- [How does Splunk APM work?](https://www.g2.com/discussions/how-does-splunk-apm-work)
- [What is APM in Splunk?](https://www.g2.com/discussions/what-is-apm-in-splunk)

### [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)

Automation Anywhere is the global leader in Agentic Process Automation (APA), transforming how organizations put AI to work. Our platform combines specialized AI agents, generative AI, and end-to-end process automation—including process discovery, RPA, document processing, and advanced analytics—all built on a foundation of security and governance. We empower businesses worldwide to unlock productivity, elevate customer experiences, and drive new revenue streams. Guided by our vision to fuel the future of work, we unleash human potential through Agentic AI-powered automation. Learn more at https://www.automationanywhere.com.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,061

#### Who Is the Company Behind Automation Anywhere Agentic Process Automation?

- **Seller:** [Automation Anywhere](https://www.g2.com/sellers/automation-anywhere)
- **Company Website:** www.AutomationAnywhere.com
- **Year Founded:** 2003
- **HQ Location:** San Jose, CA
- **Twitter:** @AutomationAnywh  
55,050 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b65bf215f64217ef3b0ed8a101e77a8d2b3eb6923ef8ecde6e5eaa77ae57d698&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F208639%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,314 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** RPA Developer, Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 59% Large, 23% Medium

#### What Do G2 Reviewers Say About Automation Anywhere Agentic Process Automation?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** in Automation Anywhere Agentic Process Automation makes bot development simple and efficient.
- Users love the **ease of automating tasks** with Automation Anywhere, enjoying its intuitive interface and time-saving capabilities.
- Users appreciate the **efficiency** of Automation Anywhere, simplifying automation and enhancing process performance across various applications.
- Users admire the **ease of automation** with Automation Anywhere, enabling non-coders to effortlessly create bots.
- Users appreciate the **intuitive user interface** of Automation Anywhere, enhancing automation ease and efficiency across processes.

##### Cons

- Users find the **pricing model complex and high** , which can be challenging for small teams or individuals.
- Users face a **steep learning curve** with Automation Anywhere, particularly when navigating advanced features and complex workflows.
- Users note the **missing features** in Automation Anywhere, impacting functionality and complicating automation tasks.
- Users frequently face **software bugs** that disrupt automation tasks and lead to frustrating experiences throughout the process.
- Users struggle with **bot issues** like complex UI, debugging challenges, and the steep learning curve for beginners.

#### What Are Recent G2 Reviews of Automation Anywhere Agentic Process Automation?

**["It was a good experience as it was easy to understand and have lots of features like AARI."](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-6882981)**

**Rating:** 4.0/5.0 stars

_— Siddharth D._

[Read full review](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-6882981)

**["Smooth Shift from Traditional RPA to Agentic Automation"](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-13190662)**

**Rating:** 4.0/5.0 stars

_— Nandini J._

[Read full review](https://www.g2.com/survey_responses/automation-anywhere-agentic-process-automation-review-13190662)

#### What Are G2 Users Discussing About Automation Anywhere Agentic Process Automation?

- [What are the most significant impacts of Automation Anywhere's RPA on business process efficiency?](https://www.g2.com/discussions/automation-anywhere-rpa-robotic-process-automation-what-are-the-most-significant-impacts-of-automation-anywhere-s-rpa-on-business-process-efficiency) - 2 comments
- [What are the most significant impacts of Automation Anywhere's RPA on business process efficiency?](https://www.g2.com/discussions/what-are-the-most-significant-impacts-of-automation-anywhere-s-rpa-on-business-process-efficiency) - 3 comments
- [What is Automation Anywhere - RPA | Robotic Process Automation used for?](https://www.g2.com/discussions/what-is-automation-anywhere-rpa-robotic-process-automation-used-for) - 1 comment
- [Can RPA be used for test automation?](https://www.g2.com/discussions/can-rpa-be-used-for-test-automation) - 4 comments, 1 upvote
- [How is RPA different from automation?](https://www.g2.com/discussions/how-is-rpa-different-from-automation)

### [Gearset DevOps](https://www.g2.com/products/gearset-devops/reviews)

Gearset is the global leader in Salesforce DevOps. It’s a DevOps platform that helps organizations manage, automate, and govern the full Salesforce development lifecycle, from planning and deployment to testing, data management, and compliance. The platform is designed for Salesforce teams that need reliable, scalable DevOps processes across complex org environments. Gearset is used by mid-market and enterprise organizations across regulated and non-regulated industries, including healthcare, financial services, insurance, and technology. Typical users include Salesforce administrators, developers, DevOps engineers, release managers, and platform owners responsible for maintaining deployment quality, security, and operational consistency. The platform supports a wide range of Salesforce use cases, including metadata and CPQ deployments, CI/CD automation, code review workflows, sandbox seeding, test automation, and monitoring. As well as deployment automation, Gearset includes tools for Salesforce data protection and long-term data management, such as automated backups, data restore, and archiving. Observability and Org Intelligence features provide insight into org health, deployment risk, and system changes over time. Gearset also includes governance and compliance capabilities designed for enterprise environments. These features help teams maintain audit readiness and enforce access controls while supporting compliance frameworks such as SOX, ISO, HIPAA, and GDPR. The platform is delivered as a managed service and integrates with Salesforce environments without requiring complex local infrastructure. Key features and capabilities include: - Salesforce metadata, CPQ, and data deployments with CI/CD automation and version control integration - Code review, test automation, and release validation to support quality and consistency - Automated Salesforce backups, restore, and data archiving for data protection and retention - Sandbox seeding, observability, and Org Intelligence to support environment management and visibility - Governance features including audit trails, role-based access controls, and compliance support Gearset is a Salesforce Partner and has supported Salesforce teams globally since 2015. The platform is used by organizations managing multiple orgs (across regions), frequent releases, and complex compliance requirements, helping teams reduce deployment risk, improve operational visibility, and maintain control over Salesforce change management processes.

**Average Rating:** 4.7/5.0

**Total Reviews:** 303

#### Who Is the Company Behind Gearset DevOps?

- **Seller:** [Gearset](https://www.g2.com/sellers/gearset)
- **Company Website:** www.gearset.com
- **Year Founded:** 2015
- **HQ Location:** Cambridge, Cambridgeshire
- **Twitter:** @GearsetHQ  
1,182 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cb0a1d1a51dafae67aaf930cdb09c5683dea58d96c6c97e17a838b129a1f7c7a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10478150%2F&secure%5Burl_type%5D=linkedin_company_website)  
369 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Salesforce Developer, Salesforce Administrator
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 37% Medium, 33% Small

#### What Do G2 Reviewers Say About Gearset DevOps?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of Gearset DevOps, praising its smooth setup and efficient management of deployments.
- Users value the **ease and flexibility of deployments** with Gearset, enhancing efficiency and minimizing human error.
- Users value the **easy deployment** of Gearset DevOps, enabling quick and efficient management of projects and releases.
- Users value the **exceptional customer support** from Gearset DevOps, highlighting their responsiveness and helpfulness with issues and requests.
- Users praise the **deployment ease** of Gearset DevOps, noting a smooth setup and efficient management of releases.

##### Cons

- Users struggle with **deployment issues** such as manual activation of Flows and potential metadata overwrites during production changes.
- Users find Gearset DevOps to be **expensive for larger teams** , impacting budget considerations despite its advanced features.
- Users find the **complexity of Gearset DevOps** overwhelming, seeking improvements in automation and simplified processes.
- Users face **limitations in data management** with Gearset, as some metadata does not transfer accurately between environments.
- Users find the **missing features** of Gearset DevOps, like automated dependency tracking and mobile support, limiting their efficiency.

#### What Are Recent G2 Reviews of Gearset DevOps?

**["Powerful Salesforce DevOps That Makes Every Release Easier"](https://www.g2.com/survey_responses/gearset-devops-review-13031923)**

**Rating:** 5.0/5.0 stars

_— Paul B._

[Read full review](https://www.g2.com/survey_responses/gearset-devops-review-13031923)

**["Rollbacks, Conflict Resolution, and Precise Deployments That Elevate CI/CD"](https://www.g2.com/survey_responses/gearset-devops-review-13189639)**

**Rating:** 4.5/5.0 stars

_— Chris P._

[Read full review](https://www.g2.com/survey_responses/gearset-devops-review-13189639)

### [meshIQ](https://www.g2.com/products/meshiq/reviews)

meshIQ is the enterprise evolution platform purpose-built to transform how organizations manage and optimize their middleware—the digital nervous system of the enterprise. It provides unified visibility, control, and modernization of messaging, event streaming, and B2B transactional flows across all middleware vendors, all environments, and at enterprise scale. Acting as a real-time intelligence layer across your entire ecosystem, meshIQ connects, monitors, and analyzes every message, event, and business transaction with forensic-level insight, so you can run incredibly lean operations with confidence and control. By eliminating the expense, complexity, and manual nature of managing multiple middleware platforms, meshIQ helps enterprises dramatically cut OPEX, resolve incidents and disputes up to 70% faster, reduce manual reconciliation efforts, and accelerate service delivery. The platform also provides a safe, fast, and reliable path to modernize middleware and migrate to modern architectures such as Apache Kafka®, ActiveMQ®, and cloud-native environments—without disruption. And with built-in B2B Flow Intelligence, organizations can assure every business transaction to safeguard revenue, meet regulatory requirements, and protect customer trust and experiences.

**Average Rating:** 4.6/5.0

**Total Reviews:** 100

#### Who Is the Company Behind meshIQ?

- **Seller:** [meshIQ](https://www.g2.com/sellers/meshiq)
- **Company Website:** www.meshiq.com
- **Year Founded:** 1994
- **HQ Location:** Plainview, NY
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6ae12737b76d06acefae1190bf0238ab1bc7076e40569f64e10b7e757474e81a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnastel-technologies%2F&secure%5Burl_type%5D=linkedin_company_website)  
62 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Banking, Information Technology and Services
- **Company Size:** 43% Large, 37% Medium

#### What Do G2 Reviewers Say About meshIQ?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of meshIQ, appreciating its intuitive design and unified view across platforms.
- Users value the **real-time monitoring** of meshIQ, facilitating quick issue detection and enhancing operational efficiency.
- Users appreciate the **intuitive user interface** of meshIQ, enabling quick insights for both technical and management teams.
- Users appreciate the **deep visibility** into middleware environments, making monitoring and troubleshooting significantly easier.
- Users appreciate the **deep visibility into middleware environments** provided by meshIQ, simplifying monitoring and troubleshooting significantly.

##### Cons

- Users find the **difficult learning** curve of meshIQ overwhelming, especially for advanced configurations and heavy datasets.
- Users find the **learning curve steep** for MeshIQ, as the powerful features can be overwhelming initially.
- Users find the **complexity of initial setup** and dense configurations challenging, hindering effective use of meshIQ.
- Users find the **difficult configuration** of meshIQ time-consuming and challenging, especially for those unfamiliar with the system.
- Users find the **learning difficulty** of meshIQ challenging, particularly during initial setup and advanced feature usage.

#### What Are Recent G2 Reviews of meshIQ?

**["Robust Message Tracking, Needs Better Observability"](https://www.g2.com/survey_responses/meshiq-review-11712309)**

**Rating:** 4.0/5.0 stars

_— kamalakar r._

[Read full review](https://www.g2.com/survey_responses/meshiq-review-11712309)

**["MeshIQ Keeps Improving: Expanding Monitoring and Responsive Customer Success"](https://www.g2.com/survey_responses/meshiq-review-13208911)**

**Rating:** 4.0/5.0 stars

_— Tanumoy G._

[Read full review](https://www.g2.com/survey_responses/meshiq-review-13208911)

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Spotlight Categories

[Media Monitoring Software](https://www.g2.com/categories/media-monitoring)

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[Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)

[User Research Tools](https://www.g2.com/categories/user-research)

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Similar Categories

- [AI Agent Observability](/categories/ai-agent-observability)
- [Application Performance Monitoring (APM)](/categories/application-performance-monitoring-apm)
- [Cloud Infrastructure Monitoring](/categories/cloud-infrastructure-monitoring)
- [Database Monitoring](/categories/database-monitoring)

- [Enterprise Monitoring](/categories/enterprise-monitoring)
- [Hardware Monitoring](/categories/hardware-monitoring)
- [Log Monitoring](/categories/log-monitoring)
- [Network Monitoring](/categories/network-monitoring)

- [Observability Pipeline](/categories/observability-pipeline)
- [Other Monitoring](/categories/other-monitoring)
- [Website Monitoring](/categories/website-monitoring)

[Browse Observability Software Themes](/categories/observability-software/themes)

 ![Tian Lin](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tian Lin")
TL

Researched and written by [Tian Lin](https://research.g2.com/insights/author/tian-lin)

Updated June 12, 2025

Observability software offers comprehensive visibility into distributed systems by collecting, analyzing, and correlating telemetry data, such as logs, metrics, and traces from various components. These components include infrastructure, applications, and cloud services. These platforms provide a unified interface to detect, investigate, and resolve performance, availability, and reliability issues across complex digital environments.

Organizations leverage observability tools to proactively manage system health, ensure seamless user experiences, and accelerate incident response. By correlating data across the entire stack, these platforms enable root cause analysis and support continuous delivery and performance optimization.

Observability solutions are essential in modern IT environments that are characterized by microservices, hybrid clouds, and dynamic infrastructure. They facilitate real-time insights, reduce mean time to resolution (MTTR), and support data-driven decision-making.

Observability software intersects with several other categories, including [application performance monitoring (APM) software](https://www.g2.com/categories/application-performance-monitoring-apm), [cloud infrastructure monitoring software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [log monitoring software](https://www.g2.com/categories/log-monitoring), and [digital experience monitoring (DEM) software](https://www.g2.com/categories/digital-experience-monitoring-dem). However, observability platforms distinguish themselves by offering integrated, full-stack insights and advanced correlation capabilities.

To qualify for inclusion in the Observability category, a product must:

- Ingest and analyze at least two types of telemetry data like logs, metrics, or traces
- Provide a unified dashboard or interface for visualizing performance across infrastructure, services, and applications
- Support automated detection of anomalies or performance degradation
- Enable root cause analysis by correlating data across different system layers
- Offer alerting and recommendation capabilities to guide incident response and resolution

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