# Best Observability Software

  *By [Tian Lin](https://research.g2.com/insights/author/tian-lin)*

   Observability software offers comprehensive visibility into distributed systems by collecting, analyzing, and correlating telemetry data, such as logs, metrics, and traces from various components. These components include infrastructure, applications, and cloud services. These platforms provide a unified interface to detect, investigate, and resolve performance, availability, and reliability issues across complex digital environments.

Organizations leverage observability tools to proactively manage system health, ensure seamless user experiences, and accelerate incident response. By correlating data across the entire stack, these platforms enable root cause analysis and support continuous delivery and performance optimization.

Observability solutions are essential in modern IT environments that are characterized by microservices, hybrid clouds, and dynamic infrastructure. They facilitate real-time insights, reduce mean time to resolution (MTTR), and support data-driven decision-making.

Observability software intersects with several other categories, including [application performance monitoring (APM) software](https://www.g2.com/categories/application-performance-monitoring-apm), [cloud infrastructure monitoring software](https://www.g2.com/categories/cloud-infrastructure-monitoring), [log monitoring software](https://www.g2.com/categories/log-monitoring), and [digital experience monitoring (DEM) software](https://www.g2.com/categories/digital-experience-monitoring-dem). However, observability platforms distinguish themselves by offering integrated, full-stack insights and advanced correlation capabilities.

To qualify for inclusion in the Observability category, a product must:

- Ingest and analyze at least two types of telemetry data like logs, metrics, or traces
- Provide a unified dashboard or interface for visualizing performance across infrastructure, services, and applications
- Support automated detection of anomalies or performance degradation
- Enable root cause analysis by correlating data across different system layers
- Offer alerting and recommendation capabilities to guide incident response and resolution




  
## Category Overview

**Total Products under this Category:** 94

  
## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 16,700+ Authentic Reviews
- 94+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

  
## Best Observability Software At A Glance

- **Leader:** [IBM Instana](https://www.g2.com/products/ibm-instana/reviews)
- **Highest Performer:** [Dash0](https://www.g2.com/products/dash0/reviews)
- **Easiest to Use:** [Better Stack](https://www.g2.com/products/better-stack/reviews)
- **Top Trending:** [Coralogix](https://www.g2.com/products/coralogix/reviews)
- **Best Free Software:** [Sentry](https://www.g2.com/products/sentry/reviews)

  
---

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---

  ## Top-Rated Products (Ranked by G2 Score)
### 1. [IBM Instana](https://www.g2.com/products/ibm-instana/reviews)
  IBM Instana discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by DevOps to optimize application performance, enable innovation and mitigate risk to help them add value and efficiency to the pipeline. IBM Instana is available on AWS Marketplace.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 465


**Seller Details:**

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Company Website:** https://www.ibm.com/us-en
- **Year Founded:** 1911
- **HQ Location:** Armonk, NY
- **Twitter:** @IBM (709,298 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (324,553 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, System Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 41% Mid-Market, 36% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (132 reviews)
- Monitoring (116 reviews)
- Real-time Monitoring (107 reviews)
- Monitoring Capabilities (99 reviews)
- Easy Setup (69 reviews)

**Cons:**

- Expensive (48 reviews)
- Learning Curve (40 reviews)
- User Interface Issues (40 reviews)
- Pricing Issues (39 reviews)
- Difficult Learning (36 reviews)

### 2. [Datadog](https://www.g2.com/products/datadog/reviews)
  Datadog is the monitoring, security and analytics platform for developers, IT operations teams, security engineers and business users in the cloud age. The SaaS platform integrates and automates infrastructure monitoring, application performance monitoring and log management to provide unified, real-time observability of our customers' entire technology stack. Datadog is used by organizations of all sizes and across a wide range of industries to enable digital transformation and cloud migration, drive collaboration among development, operations, security and business teams, accelerate time to market for applications, reduce time to problem resolution, secure applications and infrastructure, understand user behavior and track key business metrics.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 689


**Seller Details:**

- **Seller:** [Datadog](https://www.g2.com/sellers/datadog)
- **Company Website:** https://www.datadoghq.com/
- **Year Founded:** 2010
- **HQ Location:** New York
- **Twitter:** @datadoghq (51,018 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1066442/ (10,076 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, DevOps Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 47% Mid-Market, 34% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (145 reviews)
- Monitoring (144 reviews)
- Real-time Monitoring (122 reviews)
- Features (93 reviews)
- Analytics (88 reviews)

**Cons:**

- Expensive (92 reviews)
- Learning Curve (73 reviews)
- Pricing Issues (71 reviews)
- Cost (65 reviews)
- Learning Difficulty (56 reviews)

### 3. [Sentry](https://www.g2.com/products/sentry/reviews)
  Sentry is an application monitoring and error tracking platform that helps developers identify, debug, and resolve software issues in production environments across web, mobile, desktop, game, and AI-powered applications. The platform captures errors, crashes, and performance problems in real time, providing developers with stack traces, user context, and diagnostic data needed to reproduce and fix bugs. Sentry supports over 100 programming languages and frameworks, including JavaScript, Python, Java, Ruby, PHP, Go, React, Django, and mobile platforms like iOS and Android. Core monitoring capabilities: - Error tracking groups similar errors into issues, showing frequency, affected users, and the exact code location where problems occur - Performance monitoring traces requests through distributed systems to identify slow database queries, API bottlenecks, and code-level performance problems - Session Replay records user interactions leading up to errors, capturing clicks, network activity, and console logs for easier reproduction - Logs captures structured log data from your applications alongside errors and traces, enabling search and filtering by message content, severity level, and custom attributes - AI observability provides visibility into LLM applications, AI agents, and Model Context Protocol servers, tracking prompts, model calls, tool usage, and token consumption Developers integrate Sentry by installing an SDK and adding a few lines of code to their application. The platform automatically captures unhandled exceptions, while developers can manually track custom errors and performance metrics. Sentry processes events in real time, sending alerts through Slack, email, PagerDuty, or other notification channels when issues occur. Additional features and capabilities: - AI-powered debugging through Seer, which analyzes errors to identify root causes and suggest code fixes with high accuracy - Distributed tracing that follows requests across microservices, serverless functions, and third-party APIs to pinpoint failure points - Custom dashboards and alerts for monitoring specific metrics, error rates, or performance thresholds important to each team - Profiling tools that provide code-level visibility into where time is being spent in production, identifying slow functions, call stacks, and performance regressions across backend services and frontend/mobile user flows - Workflow integrations with GitHub, Jira, GitLab, Azure DevOps, and other development tools to create tickets or link errors to commits automatically The platform serves development teams at organizations ranging from individual developers to large enterprises. More than 100,000 organizations use Sentry, processing billions of error events daily. Sentry offers both cloud-hosted and self-hosted deployment options, with pricing tiers based on event volume. A free tier supports small projects and individual developers.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 196


**Seller Details:**

- **Seller:** [Sentry](https://www.g2.com/sellers/sentry)
- **Company Website:** https://sentry.io/
- **Year Founded:** 2011
- **HQ Location:** San Francisco, CA
- **Twitter:** @getsentry (268 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/getsentry/ (424 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 58% Small-Business, 30% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (21 reviews)
- Error Tracking (21 reviews)
- Debugging (13 reviews)
- Monitoring (13 reviews)
- Features (11 reviews)

**Cons:**

- Pricing Issues (7 reviews)
- Error Handling (6 reviews)
- Expensive (6 reviews)
- Complex Configuration (5 reviews)
- Poor UI (5 reviews)

### 4. [Dynatrace](https://www.g2.com/products/dynatrace/reviews)
  Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. Learn more at www.dynatrace.com.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 1,231


**Seller Details:**

- **Seller:** [Dynatrace](https://www.g2.com/sellers/dynatrace)
- **Year Founded:** 2005
- **HQ Location:** Boston, MA
- **Twitter:** @Dynatrace (18,662 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/125999/ (5,950 employees on LinkedIn®)
- **Ownership:** NYSE: DT

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Senior Software Engineer
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 69% Enterprise, 23% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (84 reviews)
- Debugging (53 reviews)
- Insights (47 reviews)
- Features (44 reviews)
- Monitoring (44 reviews)

**Cons:**

- Learning Curve (43 reviews)
- Missing Features (39 reviews)
- Complexity (29 reviews)
- UX Improvement (26 reviews)
- Learning Difficulty (25 reviews)

### 5. [New Relic](https://www.g2.com/products/new-relic/reviews)
  New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 568


**Seller Details:**

- **Seller:** [New Relic](https://www.g2.com/sellers/new-relic)
- **Company Website:** https://newrelic.com
- **Year Founded:** 2008
- **HQ Location:** San Francisco, CA
- **Twitter:** @newrelic (65,818 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/426253/ (3,067 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Senior Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 43% Mid-Market, 30% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (97 reviews)
- Real-time Monitoring (95 reviews)
- Monitoring (75 reviews)
- Insights (69 reviews)
- Analytics (62 reviews)

**Cons:**

- Expensive (63 reviews)
- Pricing Issues (53 reviews)
- Complexity (50 reviews)
- Learning Curve (50 reviews)
- Complex Setup (38 reviews)

### 6. [Coralogix](https://www.g2.com/products/coralogix/reviews)
  Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events, enhancing operational efficiency and reducing total cost of ownership by up to 70%. Coralogix stands out for its simple pricing model, based solely on data volume ingested and retained, and offers free, fast customer support with less than 30 second response time and 1 hour resolution time. Our platform covers the entire range of observability with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all streamlined for quick integration and immediate value. Components within the stream store the system state to provide stateful insights and real-time alerting without ever needing to index the data — so there are never any trade-offs to achieve observability. Once ingested, parsed, and enriched, data is written remotely to an archive bucket controlled by the client. The archive can be queried directly at any time, from the platform UI or via CLI, giving users infinite retention with full control over, and access to, their data. View and query your data from any dashboard using any syntax. Coralogix has successfully completed relevant security and privacy compliances by BDO including GDPR, SOC 2, PCI, HIPAA, and ISO 27001/27701.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 339


**Seller Details:**

- **Seller:** [Coralogix](https://www.g2.com/sellers/coralogix)
- **Company Website:** https://www.coralogix.com
- **Year Founded:** 2014
- **HQ Location:** San Francisco, CA
- **Twitter:** @Coralogix (4,087 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3763125/ (592 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, DevOps Engineer
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 53% Mid-Market, 34% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (82 reviews)
- Log Management (70 reviews)
- Customer Support (65 reviews)
- Real-time Monitoring (57 reviews)
- User Interface (57 reviews)

**Cons:**

- Learning Curve (25 reviews)
- Missing Features (25 reviews)
- Difficult Learning (24 reviews)
- Slow Performance (24 reviews)
- Learning Difficulty (22 reviews)

### 7. [ManageEngine OpManager](https://www.g2.com/products/manageengine-opmanager/reviews)
  ManageEngine OpManager offers unified network performance monitoring and fault management for your entire IT infrastructure. It provides real-time insights into the health and availability of all devices, servers, and applications, enabling quick troubleshooting and ensuring continuous network uptime.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 182


**Seller Details:**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Company Website:** https://www.zoho.com
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,412 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** IT Manager, Network Administrator
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 57% Mid-Market, 31% Enterprise


#### Pros & Cons

**Pros:**

- Monitoring (44 reviews)
- Real-time Monitoring (34 reviews)
- Ease of Use (33 reviews)
- User Interface (27 reviews)
- Comprehensive Monitoring (25 reviews)

**Cons:**

- Complexity (14 reviews)
- Complex Configuration (13 reviews)
- Complex Setup (11 reviews)
- Missing Features (11 reviews)
- Difficult Configuration (9 reviews)

### 8. [Site24x7](https://www.g2.com/products/site24x7/reviews)
  ManageEngine Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 420


**Seller Details:**

- **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704)
- **Year Founded:** 1996
- **HQ Location:** Austin, TX
- **Twitter:** @Zoho (137,412 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®)
- **Phone:** +1 (888) 900-9646 

**Reviewer Demographics:**
  - **Who Uses This:** CEO, CTO
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 45% Mid-Market, 43% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (78 reviews)
- Monitoring (73 reviews)
- Real-time Monitoring (61 reviews)
- Monitoring Features (52 reviews)
- Monitoring Services (49 reviews)

**Cons:**

- Complexity (25 reviews)
- Alert Issues (23 reviews)
- Learning Curve (21 reviews)
- Expensive (20 reviews)
- Not User-Friendly (18 reviews)

### 9. [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews)
  Grafana Labs provides an open and composable monitoring and observability stack built around Grafana, the leading open source technology for dashboards and visualization. There are more than 3,000 Grafana Labs customers, including Bloomberg, Citigroup, Dell Technologies, Salesforce, and TomTom, and more than 1 million active instances of Grafana around the world. Grafana Labs helps companies manage their observability strategies with the LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise offerings, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo) as well as extensive enterprise data source plugins, dashboard management, alerting, reporting, and security. Grafana Labs is backed by leading investors Lightspeed Venture Partners, Lead Edge Capital, GIC, Sequoia Capital, Coatue, and J.P. Morgan. Follow Grafana Labs on LinkedIn and Twitter or visit https://grafana.com.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 154


**Seller Details:**

- **Seller:** [Grafana Labs](https://www.g2.com/sellers/grafana-labs)
- **Year Founded:** 2014
- **HQ Location:** New York
- **Twitter:** @grafana (68,523 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/11062162/ (1,770 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, DevOps Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 45% Mid-Market, 28% Enterprise


#### Pros & Cons

**Pros:**

- Data Visualization (18 reviews)
- Ease of Use (18 reviews)
- Dashboard Usability (17 reviews)
- Real-time Monitoring (17 reviews)
- Monitoring (16 reviews)

**Cons:**

- Learning Curve (16 reviews)
- Complex Setup (13 reviews)
- Learning Difficulty (12 reviews)
- Difficult Learning (11 reviews)
- Complexity (10 reviews)

### 10. [Dash0](https://www.g2.com/products/dash0/reviews)
  Dash0 is the only OpenTelemetry Native observability platform built with developers in mind. With granular, resource-centric monitoring, Dash0 provides real-time visibility across your applications and infrastructure. Its simple, transparent pricing and seamless integration with open standards like Perses, PromQL, and Kubernetes make it a breeze to use. Dash0 helps you quickly spot issues and optimize performance with actionable insights from logs, traces, and metrics, all in one place.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 41


**Seller Details:**

- **Seller:** [Dash0](https://www.g2.com/sellers/dash0-d8c455c3-cd78-4a96-904e-add5fd91946b)
- **Company Website:** https://www.dash0.com
- **Year Founded:** 2023
- **HQ Location:** New York
- **Twitter:** @dash0hq (2,291 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/dash0hq (109 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 50% Small-Business, 31% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (31 reviews)
- Customer Support (30 reviews)
- User Interface (24 reviews)
- Easy Setup (20 reviews)
- Easy Integrations (18 reviews)

**Cons:**

- Limited Features (10 reviews)
- Feature Deficiency (9 reviews)
- Missing Features (9 reviews)
- Limited Customization (6 reviews)
- Feature Limitations (5 reviews)

### 11. [Better Stack](https://www.g2.com/products/better-stack/reviews)
  Better Stack is an eBPF-based, AI SRE observability tool. It helps engineers ship high-quality software faster and be the hero of their engineering teams.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 317


**Seller Details:**

- **Seller:** [Better Stack](https://www.g2.com/sellers/better-stack-3c077b8c-37c5-4d79-9e19-15cf3bd1960b)
- **Company Website:** https://betterstack.com/
- **Year Founded:** 2021
- **HQ Location:** San Francisco, CA
- **Twitter:** @BetterStackHQ (10,390 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/betterstack/ (29 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, CTO
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 88% Small-Business, 8% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (114 reviews)
- Easy Setup (93 reviews)
- User Interface (71 reviews)
- Setup Ease (54 reviews)
- Alerting System (52 reviews)

**Cons:**

- Expensive (22 reviews)
- Missing Features (22 reviews)
- Limited Features (13 reviews)
- Pricing Issues (13 reviews)
- Log Management (12 reviews)

### 12. [Last9](https://www.g2.com/products/last9-last9/reviews)
  Last9 is the preferred single pane of observability for Logs, Traces, Metrics, built for modern engineering teams and high cardinality environments. — OpenTelemetry native, Cloud Native and Prometheus compatible, with support for 100+ integrations — Simple pricing model with a predictable “pay for what you use” plan, no per host or per user billing ——— Application developers, infrastructure engineers, DevOps & SREs, and business users send their Logs, Traces, and Metrics to Last9’s telemetry warehouse to monitor their services and systems and run alerting with anomaly algorithms for changes in patterns and behavior. Users are provided a Control Plane, as a first-class developer experience, to manage their telemetry data, its lifecycle, and its associated costs. Pre-Ingestion Workflows to filter, drop, and enrich data even before it’s stored don’t require instrumentation or code changes, and also enable engineering teams to not sacrifice visibility for cost optimizations. With Last9 built for high cardinality in mind — a generous 20M active time series per metric per day is supported, and tools like Cardinality Explorer & Streaming Aggregations allow identifying and handling telemetry with large cardinality. With correlated telemetry, Last9’s native explorer for Logs, Traces, and Metrics empowers users to quickly debug issues and not change context by allowing to jump between telemetry data, teams have the flexibility to use any tool that they’re comfortable with — either the embedded Grafana dashboard that Last9 comes with, or use Last9 as a data source for their preferred visualization tool. Organizations can choose between a SaaS or a BYOC/on-prem deployment model. Last9 is available on both AWS and GCP marketplaces. ——— Customers include Replit, Disney+ Hotstar, Clevertap, Circle, Probo, and Quickwork. Last9 is backed by Sequoia India (now called Peak XV) and Better Capital, along with a handful of prominent angels and advisors from Hashicorp, GoJek, Razorpay, Sendbird, and more.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 51


**Seller Details:**

- **Seller:** [Last9](https://www.g2.com/sellers/last9)
- **Company Website:** https://last9.io/
- **Year Founded:** 2020
- **HQ Location:** San Francisco, California
- **Twitter:** @last9io (3,029 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/last9/ (41 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Senior Software Engineer
  - **Top Industries:** Computer Software, Financial Services
  - **Company Size:** 67% Mid-Market, 31% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (33 reviews)
- Customer Support (26 reviews)
- Reliability (23 reviews)
- Integrations (21 reviews)
- Monitoring (21 reviews)

**Cons:**

- Dashboard Issues (12 reviews)
- Learning Curve (11 reviews)
- Difficult Learning (10 reviews)
- Learning Difficulty (9 reviews)
- Insufficient Information (7 reviews)

### 13. [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews)
  Sumo Logic, Inc. unifies and analyzes enterprise data, translating it into actionable insights through one AI-powered cloud-native log analytics platform. This single source of truth enables Dev, Sec and Ops teams to simplify complexity, collaborate efficiently and accelerate data-driven decisions that drive business value. Customers around the world rely on the Sumo Logic SaaS Log Analytics Platform for trusted insights to ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. For more information, visit: SUMOLOGIC.COM


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 381


**Seller Details:**

- **Seller:** [Sumo Logic](https://www.g2.com/sellers/sumo-logic)
- **Company Website:** https://www.sumologic.com
- **Year Founded:** 2010
- **HQ Location:** Redwood City, CA
- **Twitter:** @SumoLogic (6,523 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1037816/ (808 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Senior Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 49% Mid-Market, 37% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (63 reviews)
- Log Management (46 reviews)
- Features (37 reviews)
- Real-time Monitoring (37 reviews)
- Insights (35 reviews)

**Cons:**

- Difficult Learning (21 reviews)
- Learning Curve (21 reviews)
- Learning Difficulty (21 reviews)
- Expensive (19 reviews)
- Slow Performance (18 reviews)

### 14. [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews)
  SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 793


**Seller Details:**

- **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc)
- **Company Website:** https://www.solarwinds.com
- **Year Founded:** 1999
- **HQ Location:** Austin, TX
- **Twitter:** @solarwinds (19,604 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/166039/ (2,818 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Network Engineer, Network Administrator
  - **Top Industries:** Information Technology and Services, Hospital & Health Care
  - **Company Size:** 45% Enterprise, 36% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (64 reviews)
- Monitoring (63 reviews)
- Monitoring Performance (55 reviews)
- Monitoring Capabilities (51 reviews)
- User Interface (41 reviews)

**Cons:**

- Expensive (35 reviews)
- Learning Curve (21 reviews)
- Integration Issues (20 reviews)
- Complex Setup (19 reviews)
- Configuration Difficulty (18 reviews)

### 15. [LaunchDarkly](https://www.g2.com/products/launchdarkly/reviews)
  Founded in 2014 and headquartered in Oakland, California, LaunchDarkly serves over 5,500 enterprises, including a quarter of the Fortune 500. As the industry’s leading end-to-end feature management platform, LaunchDarkly enables software and AI development teams to de-risk every release, accelerate AI development, remove barriers to experimentation, and increase developer productivity. By separating feature releases from deployments, teams can ship confidently, experiment safely, and continuously optimize software delivery—ensuring governance, control, and velocity at scale. The LaunchDarkly platform is built on four core components that enable teams to release with confidence and drive business impact. Guarded Releases provide real-time monitoring, progressive rollouts, and instant rollbacks, allowing teams to minimize risk and prevent faulty features from impacting users. AI Configurations enable teams to iterate on models and prompts in real time, refining AI behavior without requiring redeployment. Experimentation unifies feature delivery and testing, helping teams analyze feature performance and ship the best-performing variations based on real data. Release Management standardizes best practices at scale, providing automated rollout pipelines, structured governance, and real-time visibility into release health. At its core, LaunchDarkly empowers organizations to move faster while reducing risk. With automated feature rollouts, real-time release insights, and seamless integration with CI/CD workflows and data platforms like Snowflake, development teams can increase productivity, reduce downtime, and bring new innovations to market faster than ever. Organizations that adopt LaunchDarkly gain a competitive edge by accelerating release velocity, minimizing risk, and continuously optimizing customer experiences to maximize business impact.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 706


**Seller Details:**

- **Seller:** [LaunchDarkly](https://www.g2.com/sellers/launchdarkly)
- **Company Website:** https://launchdarkly.com/
- **Year Founded:** 2014
- **HQ Location:** Oakland, CA
- **Twitter:** @LaunchDarkly (5,561 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3749939/ (644 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Senior Software Engineer
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 46% Mid-Market, 37% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (281 reviews)
- Feature Flags (242 reviews)
- Features (147 reviews)
- Easy Setup (116 reviews)
- Simple (85 reviews)

**Cons:**

- Feature Flags Issues (75 reviews)
- Feature Flags Management (55 reviews)
- Missing Features (54 reviews)
- Confusing Interface (48 reviews)
- Learning Curve (48 reviews)

### 16. [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews)
  Paessler PRTG is a real-time unified infrastructure monitoring solution that enables IT Pros to locate problems throughout their entire network and resolve them before they escalate and become business critical. PRTG monitors all systems, devices, traffic and applications of your IT infrastructure using these technologies: SNMP: ready to use and custom options WMI and Windows Performance Counters SSH: for Linux/Unix and MacOS systems Flows and Packet Sniffing HTTP requests REST APIs returning XML or JSON Ping, SQL and many more Over 500,000 sysadmins from SMB's to large enterprises use Paessler PRTG to make their networks faster, more responsive, and more reliable.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 203


**Seller Details:**

- **Seller:** [Paessler GmbH](https://www.g2.com/sellers/paessler-gmbh)
- **Company Website:** https://www.paessler.com/
- **Year Founded:** 1997
- **HQ Location:** Nuremberg, Germany
- **LinkedIn® Page:** https://www.linkedin.com/company/409588/ (390 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer, Network Administrator
  - **Top Industries:** Information Technology and Services, Telecommunications
  - **Company Size:** 52% Mid-Market, 36% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (78 reviews)
- Monitoring (64 reviews)
- Monitoring Capabilities (57 reviews)
- Alerting Systems (53 reviews)
- Easy Setup (51 reviews)

**Cons:**

- Expensive (30 reviews)
- Slow Performance (29 reviews)
- User Interface Issues (28 reviews)
- Learning Curve (23 reviews)
- Licensing Issues (23 reviews)

### 17. [Netdata](https://www.g2.com/products/netdata/reviews)
  Netdata is an AI-driven real-time observability platform that monitors systems, containers, applications, and infrastructure across servers, cloud environments, Kubernetes clusters, and IoT devices. With zero-configuration deployment, Netdata installs instantly, automatically discovers metrics, builds dashboards, and begins monitoring without setup. Netdata AI serves as an intelligent on-call assistant, automatically investigating alerts, correlating anomalies across thousands of metrics, identifying root causes, and explaining incidents with clear, actionable recommendations. By transforming raw telemetry into AI-guided insights, Netdata helps engineering teams move from alert to resolution in minutes instead of hours. The platform collects per-second metrics through 800+ integrations across operating systems, containers, databases, applications, OpenMetrics exporters, StatsD, and logs. Its distributed architecture processes data at the edge, enabling high-resolution monitoring and visibility into short-lived performance issues that traditional monitoring tools often miss. Netdata is available as a scalable SaaS platform with Netdata Cloud or as a private deployment within your own infrastructure, supporting on-prem, private cloud, and air-gapped environments while delivering automated dashboards, ML-based anomaly detection, and real-time troubleshooting.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 51


**Seller Details:**

- **Seller:** [Netdata](https://www.g2.com/sellers/netdata)
- **Year Founded:** 2018
- **HQ Location:** San Francisco, US
- **Twitter:** @netdatahq (4,045 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/netdata-cloud/ (78 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 44% Small-Business, 43% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (24 reviews)
- Easy Setup (22 reviews)
- Monitoring (16 reviews)
- Real-time Monitoring (15 reviews)
- User Interface (14 reviews)

**Cons:**

- Missing Features (9 reviews)
- Insufficient Information (7 reviews)
- Limited Compatibility (6 reviews)
- Limited Functionality (6 reviews)
- Resource Limitations (6 reviews)

### 18. [LogicMonitor](https://www.g2.com/products/logicmonitor/reviews)
  LogicMonitor® offers hybrid observability powered by AI. The company’s SaaS-based platform, LM Envision, enables observability across on-prem and multi-cloud environments. We provide IT and business teams operational visibility and predictability across their technologies and applications to focus less on troubleshooting and more on delivering extraordinary employee and customer experiences. For more information, visit  www.logicmonitor.com and our blog, or follow us on LinkedIn, X, Facebook, and YouTube.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 578


**Seller Details:**

- **Seller:** [LogicMonitor](https://www.g2.com/sellers/logicmonitor)
- **Company Website:** https://www.logicmonitor.com/
- **Year Founded:** 2007
- **HQ Location:** Santa Barbara, CA
- **Twitter:** @logicmonitor (12,464 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1165219/ (1,249 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Infrastructure Manager, IT Manager
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 51% Mid-Market, 30% Enterprise


#### Pros & Cons

**Pros:**

- Ease of Use (21 reviews)
- Monitoring (18 reviews)
- Implementation Ease (17 reviews)
- Comprehensive Monitoring (16 reviews)
- Customer Support (16 reviews)

**Cons:**

- Limited Features (10 reviews)
- Learning Curve (9 reviews)
- Expensive (8 reviews)
- Feature Deficiency (8 reviews)
- Inadequate Monitoring (8 reviews)

### 19. [Middleware](https://www.g2.com/products/middleware/reviews)
  Middleware is a full-stack observability platform designed to help users monitor and debug their applications by consolidating all metrics, logs, and traces into a single unified timeline. This solution is particularly beneficial for developers and DevOps teams, as it allows them to identify root causes of issues and resolve them in real time. By breaking down data silos, Middleware enhances visibility across various components of an application, ultimately leading to reduced downtime and improved user experiences. The target audience for Middleware includes businesses of all sizes, from startups to large enterprises, that rely on complex software infrastructures. These organizations often face challenges in monitoring their applications effectively, especially when dealing with multiple data sources. Middleware addresses these challenges by providing a comprehensive suite of monitoring tools that cater to diverse use cases. For instance, teams can leverage log monitoring to track application performance, while real-time monitoring capabilities ensure that any anomalies are detected and addressed promptly. Key features of Middleware include log monitoring, application performance management (APM), infrastructure monitoring, and synthetic monitoring. The unified dashboard is a standout feature, allowing users to view all relevant data—metrics, logs, and traces—consolidated in one place. This holistic view simplifies the debugging process, enabling teams to quickly pinpoint issues and implement solutions. Additionally, Middleware offers alerting and notification functionalities that keep users informed of critical events, ensuring that they can respond to potential problems before they escalate. Root-cause analysis is another essential aspect of Middleware, empowering teams to investigate and understand the underlying factors contributing to application issues. This feature not only aids in immediate problem resolution but also helps in preventing similar issues from arising in the future. Furthermore, the integration of LLM observability enhances the platform's capabilities, providing deeper insights into application behavior and performance. Overall, Middleware stands out in the observability landscape by offering a comprehensive, user-friendly platform that integrates various monitoring tools into a cohesive experience. Its focus on real-time insights and root-cause analysis makes it a valuable asset for organizations looking to optimize their software performance and enhance user satisfaction.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 54


**Seller Details:**

- **Seller:** [Middleware](https://www.g2.com/sellers/middleware)
- **Company Website:** https://middleware.io/
- **Year Founded:** 2014
- **HQ Location:** San Francisco, California
- **Twitter:** @middleware_labs (302 Twitter followers)
- **LinkedIn® Page:** https://linkedin.com/company/middleware-labs (50 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 73% Small-Business, 16% Enterprise


#### Pros & Cons

**Pros:**

- Monitoring (22 reviews)
- Ease of Use (21 reviews)
- Real-time Monitoring (21 reviews)
- Dashboard Usability (16 reviews)
- Easy Setup (16 reviews)

**Cons:**

- Integration Issues (14 reviews)
- Configuration Complexity (9 reviews)
- Learning Curve (9 reviews)
- Learning Difficulty (8 reviews)
- Complex Setup (7 reviews)

### 20. [Pandora FMS](https://www.g2.com/products/pandora-fms/reviews)
  Pandora FMS is a unified monitoring and observability platform designed to consolidate visibility, alerting, reporting, and automation across heterogeneous IT environments. Instead of combining multiple point tools for networks, servers, applications, and cloud services, Pandora FMS centralizes data collection and operational workflows in a single console, reducing integration effort and operational complexity in on-premise, hybrid, and multi-cloud architectures. The platform collects telemetry using multiple methods, including agents, remote checks, standard protocols (e.g., SNMP/WMI), APIs, and log/event ingestion. This enables teams to monitor infrastructure and services end-to-end, correlate signals, and maintain consistent alerting policies and dashboards across distributed estates. Pandora FMS also supports capacity and trend analysis to anticipate resource constraints and identify recurring patterns, and includes AI-assisted capabilities for anomaly detection and automated thresholds to surface hard-to-spot operational signals. Pandora FMS is extensible through a large plugin ecosystem (500+ plugins and integrations), covering a wide range of enterprise and infrastructure technologies such as SAP, Oracle, Citrix, JBoss, VMware, AWS, SQL Server, Red Hat, and WebSphere. This extensibility helps organizations standardize monitoring across legacy and modern stacks without redesigning their monitoring approach per technology. Core capabilities: -Unified monitoring for networks, servers, applications, cloud services, endpoints, and logs -Centralized alerting, event correlation, dashboards, and scheduled reporting -Flexible data collection via agents, remote checks, APIs, and plugins -Scalability for distributed environments and large numbers of monitored elements -Analytics for trend/capacity planning plus AI-assisted anomaly detection and dynamic thresholds -A key differentiator is direct vendor support, which simplifies escalation and ensures continuity of expertise for deployment, tuning, and ongoing operations.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 213


**Seller Details:**

- **Seller:** [Pandora FMS](https://www.g2.com/sellers/pandora-fms)
- **Company Website:** https://pandorafms.com/
- **Year Founded:** 2004
- **HQ Location:** Madrid, Spain
- **Twitter:** @pandorafms (5,466 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/pandora-pfms/ (57 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Data Analyst
  - **Top Industries:** Information Technology and Services, Telecommunications
  - **Company Size:** 50% Mid-Market, 37% Small-Business


#### Pros & Cons

**Pros:**

- Monitoring (138 reviews)
- Ease of Use (113 reviews)
- Real-time Monitoring (95 reviews)
- Flexibility (64 reviews)
- Network Monitoring (60 reviews)

**Cons:**

- Learning Curve (44 reviews)
- Complex Setup (31 reviews)
- Learning Difficulty (30 reviews)
- Difficult Learning (28 reviews)
- Complex Configuration (27 reviews)

### 21. [Catchpoint](https://www.g2.com/products/catchpoint/reviews)
  The Internet relies on Catchpoint Global 5000 companies, top online retailers, financial services, cloud infrastructure and services companies, and xSPs trust Catchpoint’s Internet Performance Monitoring (IPM) to detect and resolve internal or external issues across the Internet stack before they impact customers, employees, or digital experiences. Offering Internet Synthetics, RUM, BGP, Heartbeat Monitoring, Distributed Tracing, and performance optimization with high-fidelity data and flexible visualizations, Catchpoint is powered by the world’s largest active agent network to provide real-world user experience visibility and internet stack insights that complement Application Performance Monitoring (APM) to give IT Ops team instant awareness of incidents, root cause insights, and quick resolution.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 109


**Seller Details:**

- **Seller:** [LogicMonitor](https://www.g2.com/sellers/logicmonitor)
- **Company Website:** https://www.logicmonitor.com/
- **Year Founded:** 2007
- **HQ Location:** Santa Barbara, CA
- **Twitter:** @logicmonitor (12,464 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1165219/ (1,249 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Software Engineer
  - **Top Industries:** Information Technology and Services, Financial Services
  - **Company Size:** 65% Enterprise, 22% Mid-Market


#### Pros & Cons

**Pros:**

- Issue Detection (6 reviews)
- Monitoring (5 reviews)
- Customer Support (4 reviews)
- Alerting Features (3 reviews)
- Alerting Systems (3 reviews)

**Cons:**

- Expensive (4 reviews)
- Difficult Learning (3 reviews)
- Learning Curve (3 reviews)
- Pricing Issues (3 reviews)
- Complex Configuration (2 reviews)

### 22. [Splunk APM](https://www.g2.com/products/splunk-apm/reviews)
  Splunk APM is critical to help provide visibility and context into your apps and services as your environment scales. Splunk APM provides the most advanced solution for engineers who build and troubleshoot modern applications; with full fidelity trace analysis to provide context across complex cloud and microservice environments, AI directed troubleshooting and high cardinality to identify and resolve problems faster, AlwaysOn Profiling to provide code level visibility of service bottlenecks, and OpenTelemetry standardization to provide greater flexibility and control as you embrace new technologies and processes.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 17


**Seller Details:**

- **Seller:** [Cisco](https://www.g2.com/sellers/cisco)
- **Year Founded:** 1984
- **HQ Location:** San Jose, CA
- **Twitter:** @Cisco (721,419 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cisco/ (95,742 employees on LinkedIn®)
- **Ownership:** NASDAQ:CSCO

**Reviewer Demographics:**
  - **Top Industries:** Financial Services, Information Technology and Services
  - **Company Size:** 70% Enterprise, 20% Mid-Market


### 23. [Automation Anywhere Agentic Process Automation](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews)
  Automation Anywhere is the global leader in Agentic Process Automation (APA), transforming how organizations put AI to work. Our platform combines specialized AI agents, generative AI, and end-to-end process automation—including process discovery, RPA, document processing, and advanced analytics—all built on a foundation of security and governance. We empower businesses worldwide to unlock productivity, elevate customer experiences, and drive new revenue streams. Guided by our vision to fuel the future of work, we unleash human potential through Agentic AI-powered automation. Learn more at https://www.automationanywhere.com.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 4,009


**Seller Details:**

- **Seller:** [Automation Anywhere](https://www.g2.com/sellers/automation-anywhere)
- **Company Website:** https://www.AutomationAnywhere.com
- **Year Founded:** 2003
- **HQ Location:** San Jose, CA
- **Twitter:** @AutomationAnywh (55,200 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/208639/ (3,967 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** RPA Developer, Software Engineer
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 59% Enterprise, 23% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (84 reviews)
- Automation (71 reviews)
- Efficiency (43 reviews)
- Automation Ease (42 reviews)
- User Interface (42 reviews)

**Cons:**

- Expensive (28 reviews)
- Learning Curve (27 reviews)
- Missing Features (25 reviews)
- Software Bugs (22 reviews)
- Bot Issues (20 reviews)

### 24. [Gearset DevOps](https://www.g2.com/products/gearset-devops/reviews)
  Gearset is the global leader in Salesforce DevOps. It’s a DevOps platform that helps organizations manage, automate, and govern the full Salesforce development lifecycle, from planning and deployment to testing, data management, and compliance. The platform is designed for Salesforce teams that need reliable, scalable DevOps processes across complex org environments. Gearset is used by mid-market and enterprise organizations across regulated and non-regulated industries, including healthcare, financial services, insurance, and technology. Typical users include Salesforce administrators, developers, DevOps engineers, release managers, and platform owners responsible for maintaining deployment quality, security, and operational consistency. The platform supports a wide range of Salesforce use cases, including metadata and CPQ deployments, CI/CD automation, code review workflows, sandbox seeding, test automation, and monitoring. As well as deployment automation, Gearset includes tools for Salesforce data protection and long-term data management, such as automated backups, data restore, and archiving. Observability and Org Intelligence features provide insight into org health, deployment risk, and system changes over time. Gearset also includes governance and compliance capabilities designed for enterprise environments. These features help teams maintain audit readiness and enforce access controls while supporting compliance frameworks such as SOX, ISO, HIPAA, and GDPR. The platform is delivered as a managed service and integrates with Salesforce environments without requiring complex local infrastructure. Key features and capabilities include: - Salesforce metadata, CPQ, and data deployments with CI/CD automation and version control integration - Code review, test automation, and release validation to support quality and consistency - Automated Salesforce backups, restore, and data archiving for data protection and retention - Sandbox seeding, observability, and Org Intelligence to support environment management and visibility - Governance features including audit trails, role-based access controls, and compliance support Gearset is a Salesforce Partner and has supported Salesforce teams globally since 2015. The platform is used by organizations managing multiple orgs (across regions), frequent releases, and complex compliance requirements, helping teams reduce deployment risk, improve operational visibility, and maintain control over Salesforce change management processes.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 279


**Seller Details:**

- **Seller:** [Gearset](https://www.g2.com/sellers/gearset)
- **Company Website:** https://www.gearset.com
- **Year Founded:** 2015
- **HQ Location:** Cambridge, Cambridgeshire
- **Twitter:** @GearsetHQ (1,192 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/10478150/ (359 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Salesforce Developer, Salesforce Administrator
  - **Top Industries:** Information Technology and Services, Computer Software
  - **Company Size:** 36% Mid-Market, 34% Small-Business


#### Pros & Cons

**Pros:**

- Ease of Use (25 reviews)
- Deployment (21 reviews)
- Easy Deployment (17 reviews)
- Customer Support (16 reviews)
- Deployment Ease (15 reviews)

**Cons:**

- Deployment Issues (6 reviews)
- Complexity (4 reviews)
- Data Management (4 reviews)
- Expensive (4 reviews)
- Missing Features (4 reviews)

### 25. [Lumigo](https://www.g2.com/products/lumigo-lumigo/reviews)
  Lumigo is a cloud native observability and debugging platform purpose-built for serverless and containerized applications. With best-in-breed distributed tracing, Lumigo helps developers and engineers navigate the complexities of highly distributed cloud applications with confidence. Deployed with zero code changes, Lumigo connects every component in modern applications, from AWS serverless and containerized services to 3rd party integrations, making it easy and quick to find and fix bugs, errors or performance issues. Visual Debugging - With no manual code changes, Lumigo visualizes your entire environment, including your containers, Lambdas, AWS managed services, and every API call to third parties. One-Click Distributed Tracing - Go beyond just metrics and logs with Lumigo’s visual stack trace of the entire request or transaction that you can seamlessly navigate to find the root cause of issues in seconds. Identify & Remove Performance Bottlenecks- Easily surface critical insights about your serverless and containerized applications to understand system health, explore performance issues, lower costs and remove bottlenecks. Serverless-Specific Smart Alerts- Predictive analytics identifies issues before they impact performance or end-users and sends alerts directly to Slack, email or any other tool in your workflow. Clear View of Your Architecture- Forget whiteboards. Lumigo provides a visual, always up-to-date view of your entire architecture. Works with your Existing Toolchain- Whether it's alerted to Slack, Microsoft Teams, VictorOps or PagerDuty, the ability to create issues directly in Jira or deploy via Terraform or Serverless Framework, Lumigo plays nice with your eco-system. Get up & running in minutes——start free! https://lumigo.io


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 83


**Seller Details:**

- **Seller:** [Lumigo](https://www.g2.com/sellers/lumigo)
- **Year Founded:** 2018
- **HQ Location:** San Francisco, California
- **Twitter:** @Lumigo (1,983 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/11839899/ (15 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Computer Software, Information Technology and Services
  - **Company Size:** 57% Small-Business, 34% Mid-Market



  
## Parent Category

[Monitoring Software](https://www.g2.com/categories/monitoring)



## Related Categories

- [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm)
- [Container Monitoring Tools](https://www.g2.com/categories/container-monitoring-tools)
- [IT Alerting Software](https://www.g2.com/categories/it-alerting)
- [Cloud Infrastructure Monitoring  Software](https://www.g2.com/categories/cloud-infrastructure-monitoring)
- [Log Monitoring Software](https://www.g2.com/categories/log-monitoring)
- [Server Monitoring Software](https://www.g2.com/categories/server-monitoring)
- [Enterprise Monitoring Software](https://www.g2.com/categories/enterprise-monitoring)