# Best Network Detection and Response (NDR) Software for Small Business *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)* Products classified in the overall Network Detection and Response (NDR) category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Network Detection and Response (NDR) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Network Detection and Response (NDR) category. In addition to qualifying for inclusion in the Network Detection and Response (NDR) Software category, to qualify for inclusion in the Small Business Network Detection and Response (NDR) Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## How Many Network Detection and Response (NDR) Software Products Does G2 Track? **Total Products under this Category:** 68 ### Category Stats (Jun 2026) - **Average Rating**: 4.39/5 (↑0.01 vs May 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: ManageEngine ADAudit Plus (+3.71%) - Among all products in this category, ManageEngine ADAudit Plus recorded the largest rating increase compared to last month *Last updated: June 29, 2026* ## How Does G2 Rank Network Detection and Response (NDR) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 1,200+ Authentic Reviews - 68+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Network Detection and Response (NDR) Software Is Best for Your Use Case? - **Best for Small Businesses:** [Sophos NDR](https://www.g2.com/products/sophos-ndr/reviews) - **Best for Mid-Market:** [Darktrace / NETWORK](https://www.g2.com/products/darktrace-network/reviews) - **Best for Enterprise:** [TrendAI Vision One](https://www.g2.com/products/trendai-vision-one/reviews) - **Highest User Satisfaction:** [Sophos NDR](https://www.g2.com/products/sophos-ndr/reviews) - **Best Free Software:** [TrendAI Vision One](https://www.g2.com/products/trendai-vision-one/reviews) --- **Sponsored** ### Prisma Browser for Business Prisma Browser for Business is a secure web browser tailored for small businesses, integrating advanced security features directly into the browsing experience. Built on the Chromium platform, it offers a familiar interface while providing enterprise-grade protection against online threats such as phishing, ransomware, and data breaches. This solution enables teams to work seamlessly across various applications and AI tools, ensuring data security without the need for a dedicated IT team. Key Features and Functionality: - Proactive Threat Protection: Utilizes AI-powered threat scanning to detect and block phishing attempts, malware, and other cyber threats in real-time. - Data Loss Prevention: Implements controls to prevent accidental sharing of sensitive information, such as disabling copy/paste and file uploads to unauthorized platforms. - AI Interaction Management: Monitors and regulates AI tool usage to prevent unintended actions and data leaks, ensuring that business information remains secure. - User-Friendly Deployment: Offers a straightforward setup process with pre-configured security settings, allowing businesses to protect their teams without technical expertise. Primary Value and Problem Solved: Prisma Browser for Business addresses the critical need for robust cybersecurity in small businesses, which are increasingly targeted by sophisticated cyberattacks. By embedding security directly into the browser, it safeguards the primary workspace where employees spend the majority of their time. This solution not only protects against external threats but also mitigates risks associated with accidental data exposure through AI tools and other online platforms. By providing an easy-to-use, comprehensive security solution, Prisma Browser for Business empowers small businesses to focus on growth and productivity without compromising on security. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2380&secure%5Bdisplayable_resource_id%5D=2380&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2380&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1806417&secure%5Bresource_id%5D=2380&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fnetwork-detection-and-response-ndr%2Fsmall-business&secure%5Btoken%5D=3df2c55a41aca1f6f16c99e1aceb15fac2daf5da96da25051609a33190f18530&secure%5Burl%5D=https%3A%2F%2Fwww.paloaltonetworks.com%2Fprisma-browser-for-business%3Futm_source%3Ddv360-panw_inhouse-amer-sase-smco-sfow%26utm_medium%3Ddisplay%26utm_campaign%3Dg2-sase-prisma_browser_smb-amer-us-awareness-en-native-cat_com%26utm_content%3D701Ki000000p2UKIAY&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Network Detection and Response (NDR) Software Products in 2026? ### 1. [Sophos NDR](https://www.g2.com/products/sophos-ndr/reviews) Sophos NDR works together with your managed endpoints and firewalls to monitor network activity for suspicious and malicious patterns they cannot see. It detects abnormal traffic flows from unmanaged systems and IoT devices, rogue assets, insider threats, previously unseen zero-day attacks, and unusual patterns deep within the network. **Average Rating:** 4.8/5.0 **Total Reviews:** 16 **How Do G2 Users Rate Sophos NDR?** - **Metadata Enrichment:** 9.8/10 (Category avg: 8.5/10) - **Quality of Support:** 9.9/10 (Category avg: 8.9/10) - **Multi-Network Monitoring:** 9.8/10 (Category avg: 8.6/10) - **Network Visibility:** 9.4/10 (Category avg: 8.8/10) **Who Is the Company Behind Sophos NDR?** - **Seller:** [Sophos](https://www.g2.com/sellers/sophos) - **Year Founded:** 1985 - **HQ Location:** Oxfordshire - **Twitter:** @Sophos (36,759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5053/ (5,500 employees on LinkedIn®) - **Ownership:** LSE:SOPH **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 100% Small-Business #### What Are Recent G2 Reviews of Sophos NDR? **"[Network Awareness That Adds Real Depth to Security](https://www.g2.com/survey_responses/sophos-ndr-review-12128206)"** **Rating:** 5.0/5.0 stars *— Santosh K.* [Read full review](https://www.g2.com/survey_responses/sophos-ndr-review-12128206) --- **"[Visibilidad completa y detección avanzada en tiempo real](https://www.g2.com/survey_responses/sophos-ndr-review-12609724)"** **Rating:** 4.5/5.0 stars *— Rafael L.* [Read full review](https://www.g2.com/survey_responses/sophos-ndr-review-12609724) --- ### 2. [TrendAI Vision One](https://www.g2.com/products/trendai-vision-one/reviews) TrendAI Vision One is a cloud-native security operations platform, serving cloud, hybrid, and on-premises environments. It combines ASM and XDR in a single console to effectively manage cyber risk across your organization. The platform provides powerful risk insights, earlier threat detection, and automated risk and threat response options. Utilize the platform’s predictive machine learning and advanced security analytics for a broader perspective and advanced context. TrendAI Vision One integrates with its own expansive protection platform portfolio and industry-leading global threat intelligence, in addition to a broad ecosystem of purpose-built and API-driven third-party integrations. **Average Rating:** 4.7/5.0 **Total Reviews:** 246 **How Do G2 Users Rate TrendAI Vision One?** - **Metadata Enrichment:** 7.2/10 (Category avg: 8.5/10) - **Quality of Support:** 8.7/10 (Category avg: 8.9/10) - **Multi-Network Monitoring:** 8.1/10 (Category avg: 8.6/10) - **Network Visibility:** 8.7/10 (Category avg: 8.8/10) **Who Is the Company Behind TrendAI Vision One?** - **Seller:** [Trend Micro](https://www.g2.com/sellers/trend-micro) - **Company Website:** https://www.trendmicro.com/ - **Year Founded:** 1988 - **HQ Location:** Tokyo - **LinkedIn® Page:** https://www.linkedin.com/company/4312/ (8,040 employees on LinkedIn®) - **Ownership:** OTCMKTS:TMICY **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 52% Enterprise, 33% Mid-Market #### What Are TrendAI Vision One's Pros and Cons? **Pros:** - Visibility (37 reviews) - Security (33 reviews) - Ease of Use (31 reviews) - Features (31 reviews) - Threat Detection (27 reviews) **Cons:** - Complex Interface (12 reviews) - Integration Issues (12 reviews) - Learning Curve (11 reviews) - Expensive (10 reviews) - Limited Features (10 reviews) ### What Do G2 Reviewers Say About TrendAI Vision One? *AI-generated summary from verified user reviews* **Pros:** - Users value the **centralized visibility** of TrendAI Vision One, enhancing cross-geography operations and streamlined threat management. - Users value the **robust security features** of TrendAI Vision One, enhancing their ability to monitor and respond effectively. - Users highlight the **ease of use** of TrendAI Vision One, making security management intuitive and streamlined. - Users find TrendAI Vision One's **centralized cloud features** invaluable for global operations, enhancing ease of use and management. - Users value the **proactive threat detection** of TrendAI Vision One, enhancing security and reducing alert fatigue. **Cons:** - Users find the **interface complex** to navigate, particularly for those lacking dedicated support, impacting overall usability. - Users often face **integration issues** with TrendAI Vision One, limiting the platform's flexibility and usability across tools. - Users find the **learning curve steep** with TrendAI Vision One, impacting ease of setup and feature utilization. - Users are concerned about the **high cost** of TrendAI Vision One compared to competitors with similar capabilities. - Users note the **limited features** of TrendAI Vision One, particularly in reporting and integration capabilities. #### What Are Recent G2 Reviews of TrendAI Vision One? **"[Unified XDR Platform Delivering Enhanced Visibility, Faster Detection, and Proactive Threat Response](https://www.g2.com/survey_responses/trendai-vision-one-review-12375604)"** **Rating:** 5.0/5.0 stars *— Nishant K.* [Read full review](https://www.g2.com/survey_responses/trendai-vision-one-review-12375604) --- **"[Scalable Security with Easy Setup, Needs Better Training Support](https://www.g2.com/survey_responses/trendai-vision-one-review-12800247)"** **Rating:** 4.5/5.0 stars *— Andrew W.* [Read full review](https://www.g2.com/survey_responses/trendai-vision-one-review-12800247) --- #### What Are G2 Users Discussing About TrendAI Vision One? - [What is Trend Micro Vision One (XDR) used for?](https://www.g2.com/discussions/what-is-trend-micro-vision-one-xdr-used-for) - 1 comment, 2 upvotes - [How does XDR work?](https://www.g2.com/discussions/how-does-xdr-work) - 1 comment, 2 upvotes - [How can Trend Micro XDR solve your detection and response challenges?](https://www.g2.com/discussions/how-can-trend-micro-xdr-solve-your-detection-and-response-challenges) - 1 comment - [What is Trend Micro XDR?](https://www.g2.com/discussions/what-is-trend-micro-xdr) - [What does Trend Micro XDR allow you to do?](https://www.g2.com/discussions/what-does-trend-micro-xdr-allow-you-to-do) - 1 comment ### 3. [Rapid7 Next-Gen SIEM](https://www.g2.com/products/rapid7-next-gen-siem/reviews) Rapid7 InsightIDR is a SaaS SIEM for modern threat detection and response. InsightIDR enables security analysts to work more efficiently and effectively, by unifying diverse data sources, providing early and reliable out of the box detections, and delivering rich visual investigations and automation to expedite response. With a lightweight cloud deployment and intuitive UI and onboarding experience, InsightIDR customers recognize an accelerated return on their investment and start seeing valuable insights from Day 1. With InsightIDR, teams can advance their threat detection and response program without adding headcount. **Average Rating:** 4.4/5.0 **Total Reviews:** 67 **How Do G2 Users Rate Rapid7 Next-Gen SIEM?** - **Metadata Enrichment:** 8.3/10 (Category avg: 8.5/10) - **Quality of Support:** 8.9/10 (Category avg: 8.9/10) - **Multi-Network Monitoring:** 8.0/10 (Category avg: 8.6/10) - **Network Visibility:** 9.0/10 (Category avg: 8.8/10) **Who Is the Company Behind Rapid7 Next-Gen SIEM?** - **Seller:** [Rapid7](https://www.g2.com/sellers/rapid7) - **Year Founded:** 2000 - **HQ Location:** Boston, MA - **Twitter:** @rapid7 (124,405 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/39624/ (3,274 employees on LinkedIn®) - **Ownership:** NASDAQ:RPD **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 66% Mid-Market, 31% Enterprise #### What Are Rapid7 Next-Gen SIEM's Pros and Cons? **Pros:** - Ease of Use (2 reviews) - Easy Integrations (2 reviews) - Integrations (2 reviews) - Threat Detection (2 reviews) - Visibility (2 reviews) **Cons:** - Limited Features (2 reviews) - Alerting Issues (1 reviews) - Alert Management (1 reviews) - Difficult Customization (1 reviews) - Difficult Setup (1 reviews) ### What Do G2 Reviewers Say About Rapid7 Next-Gen SIEM? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Rapid7 Next-Gen SIEM, finding it simple to implement and integrate. - Users appreciate the **easy integrations** of Rapid7 Next-Gen SIEM, benefiting from its seamless connection with multiple third-party tools. - Users appreciate the **pre-built integrations** of Rapid7 Next-Gen SIEM, allowing for easy connections with various third-party tools. - Users value the **seamless integration of UEBA and deception tools** , enhancing threat detection and investigation efficiency. - Users value the **enhanced visibility** of Rapid7 Next-Gen SIEM, enabling easy log searches and clear alerts. **Cons:** - Users find the **features somewhat limited** , especially in alert creation and pattern-based setups compared to competitors. - Users find the **alerting issues** challenging due to limitations in creating and setting up effective pattern-based alerts. - Users find the **alert management system too limited** , making it challenging to create and configure alerts effectively. - Users find the **difficult customization** of Rapid7 Next-Gen SIEM restricts alert creation and pattern setups effectively. - Users find the **difficult setup** of Rapid7 Next-Gen SIEM frustrating, particularly with creating alerts and patterns. #### What Are Recent G2 Reviews of Rapid7 Next-Gen SIEM? **"[Easiest SIEM Implementation with Transparent Pricing](https://www.g2.com/survey_responses/rapid7-next-gen-siem-review-12182908)"** **Rating:** 5.0/5.0 stars *— Joevanne V.* [Read full review](https://www.g2.com/survey_responses/rapid7-next-gen-siem-review-12182908) --- **"[Intuitive, High-Performance SIEM with Great Support and Cost-Effective Value](https://www.g2.com/survey_responses/rapid7-next-gen-siem-review-12711350)"** **Rating:** 4.5/5.0 stars *— Nihal J.* [Read full review](https://www.g2.com/survey_responses/rapid7-next-gen-siem-review-12711350) --- #### What Are G2 Users Discussing About Rapid7 Next-Gen SIEM? - [What is InsightIDR used for?](https://www.g2.com/discussions/what-is-insightidr-used-for) - [What is rapid7 InsightVM?](https://www.g2.com/discussions/what-is-rapid7-insightvm) - [Is rapid7 a SIEM?](https://www.g2.com/discussions/is-rapid7-a-siem) - [What is rapid7 used for?](https://www.g2.com/discussions/insightidr-what-is-rapid7-used-for) - [What is InsightIDR?](https://www.g2.com/discussions/what-is-insightidr) ### 4. [B1 Platform by CloudCover](https://www.g2.com/products/b1-platform-by-cloudcover/reviews) A network security platform, years in the making, leveraging mathematics to continuously learn, predict, and defend against attacks. **Average Rating:** 4.6/5.0 **Total Reviews:** 43 **How Do G2 Users Rate B1 Platform by CloudCover?** - **Metadata Enrichment:** 8.5/10 (Category avg: 8.5/10) - **Quality of Support:** 8.4/10 (Category avg: 8.9/10) - **Multi-Network Monitoring:** 8.3/10 (Category avg: 8.6/10) - **Network Visibility:** 8.3/10 (Category avg: 8.8/10) **Who Is the Company Behind B1 Platform by CloudCover?** - **Seller:** [CloudCover, Inc.](https://www.g2.com/sellers/cloudcover-inc) - **Year Founded:** 2007 - **HQ Location:** Minneapolis, US - **LinkedIn® Page:** https://www.linkedin.com/company/1642753 (15 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 39% Mid-Market, 39% Small-Business #### What Are Recent G2 Reviews of B1 Platform by CloudCover? **"[Secure, Easy-to-Use Platform That Protects Information Well](https://www.g2.com/survey_responses/b1-platform-by-cloudcover-review-12695111)"** **Rating:** 5.0/5.0 stars *— Beth O.* [Read full review](https://www.g2.com/survey_responses/b1-platform-by-cloudcover-review-12695111) --- **"[Top-Notch Support and a Solid, Reliable CloudCover Experience](https://www.g2.com/survey_responses/b1-platform-by-cloudcover-review-12676357)"** **Rating:** 4.0/5.0 stars *— Verified User in Higher Education* [Read full review](https://www.g2.com/survey_responses/b1-platform-by-cloudcover-review-12676357) --- #### What Are G2 Users Discussing About B1 Platform by CloudCover? - [What is B1 Platform by CloudCover used for?](https://www.g2.com/discussions/what-is-b1-platform-by-cloudcover-used-for) ### 5. [CyberShark SOC-as-a-Service](https://www.g2.com/products/cybershark-soc-as-a-service/reviews) CyberShark is a Security Operations Center as a Service (SOCaaS) solution designed to provide organizations with comprehensive cybersecurity monitoring and management. It offers real-time threat detection, incident response, and continuous security analysis to safeguard against evolving cyber threats. Key Features and Functionality: - 24/7 Monitoring: Continuous surveillance of networks and systems to detect and respond to security incidents promptly. - Threat Intelligence: Utilization of advanced analytics and threat intelligence to identify and mitigate potential risks. - Incident Response: Rapid response mechanisms to address and neutralize security breaches effectively. - Compliance Management: Assistance in meeting regulatory requirements and maintaining compliance through detailed reporting and analysis. - Scalability: Flexible solutions that can be tailored to fit the needs of businesses of various sizes and industries. Primary Value and Problem Solved: CyberShark addresses the critical need for robust cybersecurity by providing organizations with a cost-effective and efficient SOCaaS solution. It eliminates the necessity for in-house security operations centers, reducing overhead costs and resource allocation. By offering continuous monitoring and rapid incident response, CyberShark enhances an organization's security posture, ensuring protection against cyber threats and aiding in regulatory compliance. **Average Rating:** 4.1/5.0 **Total Reviews:** 24 **How Do G2 Users Rate CyberShark SOC-as-a-Service?** - **Metadata Enrichment:** 7.8/10 (Category avg: 8.5/10) - **Quality of Support:** 8.4/10 (Category avg: 8.9/10) - **Multi-Network Monitoring:** 7.8/10 (Category avg: 8.6/10) - **Network Visibility:** 8.2/10 (Category avg: 8.8/10) **Who Is the Company Behind CyberShark SOC-as-a-Service?** - **Seller:** [BlackStratus](https://www.g2.com/sellers/blackstratus-7a7f354d-d55e-481b-a285-f6ad4a4c05de) - **Year Founded:** 2016 - **HQ Location:** Brookhaven, Mississippi - **Twitter:** @BlackStratusInc (2,325 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/blackstratus-inc-/ (24 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 44% Small-Business, 32% Mid-Market #### What Are Recent G2 Reviews of CyberShark SOC-as-a-Service? **"[Unleash the Shark: Cutting-Edge Software to Secure Your Clients' Digital Oceans](https://www.g2.com/survey_responses/cybershark-soc-as-a-service-review-9832007)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/cybershark-soc-as-a-service-review-9832007) --- **"[Super Fantastic](https://www.g2.com/survey_responses/cybershark-soc-as-a-service-review-8788614)"** **Rating:** 4.0/5.0 stars *— Omkar B.* [Read full review](https://www.g2.com/survey_responses/cybershark-soc-as-a-service-review-8788614) --- ## What Is Network Detection and Response (NDR) Software? [Network Security Software](https://www.g2.com/categories/network-security) ## What Software Categories Are Similar to Network Detection and Response (NDR) Software? - [Security Information and Event Management (SIEM) Software](https://www.g2.com/categories/security-information-and-event-management-siem) - [Network Traffic Analysis (NTA) Software](https://www.g2.com/categories/network-traffic-analysis-nta) - [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms) --- ## How Do You Choose the Right Network Detection and Response (NDR) Software? ### What You Should Know About Network Detection and Response (NDR) Software ### What is Network Detection and Response (NDR) Software? Network detection and response (NDR) software documents a company’s network activity while automating threat remediation and reporting cyber threats to IT and security teams. NDR enables an organization to consolidate IT security services into one solution and simplifies network protection. NDR is critical because it provides an end-to-end view of network activity. For example, certain malicious activity may not be reflected in network logs but will be visible by network tools as soon as they interact with systems throughout the network.  Since NDR software uses artificial intelligence (AI) and machine learning (ML) to analyze network traffic, it is highly adept at detecting malicious behavior as well as reporting and remediating such activity in real time.  ### What are the Common Features of Network Detection and Response (NDR) System? NDR system usually includes the following: **AI and ML:** NDR uses AI and ML in its software solution. IT and security professionals can use the data to develop streamlined discovery and response workflows across an organization’s network. **Automated threat detection:** When traffic behavior deviates from normal functionality, an NDR solution detects the issue and automatically assists in an investigation. NDR software includes or integrates with other solutions that automate incident response processes to minimize the threat’s impact. ### What are the Benefits of Network Detection and Response (NDR)  Software? There are several benefits to using NDR software. **Automatically detects anomalies** : NDR software automatically detects anomalies in network traffic by applying non-signature-based detection techniques and using behavioral analytics, AI, and ML. **Monitors all traffic flows** : NDR solutions monitor all traffic entering or exiting the network so there is visibility to identify and mitigate security incidents, regardless of where a threat comes from. Giving this end-to-end view of the network offers IT and security teams greater visibility across the network to mitigate traffic threats. **Analyzes network in real time** : NDR analyzes an organization’s network for threats in real time or near real time. It provides timely alerts for IT and security teams, improving incident response times. **Narrows down incident response** : NDR solutions attribute malicious behavior to specific IP addresses and perform forensic analyses through AI and ML to determine how threats have moved across a network environment. This leads to faster, more efficient incident response.  **Who Uses Network Detection and Response (NDR) Software?** **Network IT and cybersecurity staff:** These workers use NDR software to observe network traffic and detect anomalies related to user behavior. **Industries** : Organizations in all industries, especially technology or highly sensitive data-oriented sectors like financial services, seek NDR solutions to help protect their networks. ### What Are Alternatives to Network Detection and Response (NDR) Software? Network traffic analysis (NTA) software and endpoint detection response (EDR) software are alternatives to NDR software. [Network traffic analysis (NTA) software](https://www.g2.com/categories/network-traffic-analysis-nta): NTA software is similar to NDR tools in that it monitors network traffic and looks for suspicious activity while providing real-time analysis and alerting IT administrators. The main difference is that it also analyzes network performance and pinpoints reasons for slow downloads.  [Endpoint detection & response (EDR)](https://www.g2.com/categories/endpoint-detection-response-edr)[software](https://www.g2.com/categories/endpoint-detection-response-edr): EDR tools are similar to NDR solutions, focusing on network activity. It detects, investigates, and removes malicious software penetrating a network’s devices. These tools give greater visibility of a system’s overall health, including each specific device’s state. Companies use these tools to mitigate endpoint penetrations quickly and prevent data loss, theft, or system failures.  ### Challenges with Network Detection and Response (NDR) Software There are some challenges IT teams can encounter with NDR software. **Sophisticated hackers:** With high volumes of data traveling across an organization’s network, hackers create more sophisticated threats that can hide their tracks and avoid detection by blending in with traffic patterns. Attackers can also make threats move in small and infrequent batches to avoid detection. **Budget constraints:** As hackers become more sophisticated, organizations must keep their NDR solutions up-to-date to keep up with the latest threats. Budget constraints could prevent IT and security teams from doing so. ### How to Buy Network Detection and Response (NDR) Software #### Requirements Gathering (RFI/RFP) for Network Detection and Response (NDR) Software  If an organization is just starting and looking to purchase NDR software, G2 can help. The manual work necessary in security and compliance causes multiple pain points. If the company is large and has a lot of networks, data, or devices in its organization, it may need to shop for scalable NDR  solutions. Users should think about the pain points in their security to help create a checklist of criteria. Additionally, the buyer must determine the number of employees who will need to use this software and if they currently have the skills to administer it.  Taking a holistic overview of the business and identifying pain points can help the team springboard into creating a checklist of criteria. The list is a detailed guide that includes necessary and nice-to-have features, including budget features, number of users, integrations, security staff skills, cloud or on-premises solutions, and more. Depending on the deployment scope, producing an RFI, a one-page list with bullet points describing what is needed from NDR software, might be helpful. #### Compare Network Detection and Response (NDR) Software Products **Create a long list** Vendor evaluations are essential to the software buying process, from meeting the business functionality needs to implementation. For ease of comparison, after all demos are complete, it helps to prepare a consistent list of questions regarding specific needs and concerns to ask each vendor. **Create a short list** From the long list of vendors, it is helpful to narrow the list of vendors and come up with a shorter list of contenders, preferably no more than three to five. With this list, businesses can produce a matrix to compare the features and pricing of the various solutions. **Conduct demos** To ensure a comprehensive comparison, the user should demo each solution on the short list with the same use cases. This allows the business to evaluate like for like and see how each vendor stacks up against the competition.  #### Selection of Network Detection and Response (NDR) Software **Choose a selection team** Before getting started, creating a winning team that will work together throughout the process, from identifying pain points to implementation, is crucial. The selection team should include organization members with the right interests, skills, and participation time.  A good starting point is to aim for three to five people who fill roles such as the primary decision maker, project manager, process owner, system owner, or staffing subject matter expert, as well as a technical lead, head administrator, or security administrator. The vendor selection team in smaller companies may have fewer participants who will multitask and take on more responsibilities. **Compare notes** The selection team should compare notes, facts, and figures noted during the process, such as costs, security capabilities, and alert and incident response times. **Negotiation** Just because something is written on a company’s pricing page does not mean it's final. It is crucial to open up a conversation regarding pricing and licensing. For example, the vendor may be willing to give a discount for multi-year contracts or for recommending the product to others. **Final decision** After this stage, and before going all in, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the tool is well used and received, the buyer can be confident that the selection was correct. If not, it might be time to return to the drawing board. ### What Does Network Detection and Response (NDR) Software Cost? NDR software is considered a long-term investment. This means there must be a careful evaluation of vendors, and the software should be tailored to each organization's specific requirements. Once NDR software is purchased, deployed, and integrated into an organization’s security system, the cost could be high, so the evaluation stage of selecting the right tool is crucial.  The chosen NDR vendor should continue to provide support for the platform with flexibility and open integration. Pricing can be pay-as-you-go, and costs may also vary depending on whether unified threat management is self-managed or fully managed. #### Return on Investment (ROI) As organizations consider recouping the money spent on the software, it is critical to understand the costs that will be saved in terms of efficiency. In the long run, the investment must be worth preventing downtime, loss of revenue, and any reputation damage that a security breach would cause.