# Best Natural Language Understanding (NLU) Software for Medium-Sized Businesses

## How Many Natural Language Understanding (NLU) Software Products Does G2 Track?

**Total Products under this Category:** 79

### Category Stats (Aug 2026)

- **Average Rating:** 4.41/5 (↓0.02 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Google Cloud Natural Language API (+0.33%) - Among all products in this category, Google Cloud Natural Language API recorded the largest rating increase compared to last month

_Last updated: August 14, 2026_

## How Does G2 Rank Natural Language Understanding (NLU) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 2,600+ Authentic Reviews
- 79+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Natural Language Understanding (NLU) Software
 ![G2 Grid® for Natural Language Understanding (NLU) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/natural-language-understanding-nlu/grids.png?focus%5B%5D=1579500&focus%5B%5D=21473&focus%5B%5D=52116&focus%5B%5D=21472&focus%5B%5D=77169&focus%5B%5D=1375562&focus%5B%5D=334)

Highlighted products: Claude, Google Cloud Translation API, Amazon Comprehend, Google Cloud Natural Language API, Deepgram, Azure AI Language, and InMoment Experience Improvement (XI) Platform.

Underlying data: [Grid® JSON](https://www.g2.com/categories/natural-language-understanding-nlu/grids.json?focus%5B%5D=claude-2025-12-11&focus%5B%5D=google-cloud-translation-api&focus%5B%5D=amazon-comprehend&focus%5B%5D=google-cloud-natural-language-api&focus%5B%5D=deepgram&focus%5B%5D=azure-ai-language&focus%5B%5D=inmoment-experience-improvement-xi-platform&segment=mid-market)

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### [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)

Claude is a state-of-the-art large language model (LLM) developed by Anthropic, designed to serve as a helpful, honest, and harmless AI assistant. With its advanced reasoning capabilities and conversational tone, Claude excels in tasks ranging from complex coding to in-depth financial analysis, making it a versatile tool for developers, enterprises, and financial professionals. Key Features and Functionality: - Advanced Coding Capabilities: Claude Opus 4 leads in coding performance, achieving top scores on benchmarks like SWE-bench and Terminal-bench. It supports sustained, long-running tasks, enabling continuous work for several hours, which is ideal for complex software development projects. - Financial Analysis Tools: Claude integrates seamlessly with financial data platforms such as Databricks and Snowflake, providing a unified interface for market analysis, research, and investment decision-making. It offers direct hyperlinks to source materials for instant verification, enhancing the efficiency of financial workflows. - Extended Context Windows: With an enhanced 500k context window available in Claude Sonnet 4, users can upload extensive documents, including hundreds of sales transcripts or large codebases, facilitating comprehensive analysis and collaboration. - Tool Use and Integration: Claude's extended thinking capabilities allow it to utilize tools like web search during reasoning processes, improving response accuracy. It also supports background tasks via GitHub Actions and integrates natively with development environments like VS Code and JetBrains for seamless pair programming. - Enterprise-Grade Security: The Claude Enterprise plan offers advanced security features, including Single Sign-On (SSO), Just-in-Time Provisioning (JIT), role-based permissions, audit logs, and custom data retention controls, ensuring data safety and compliance for organizations. Primary Value and User Solutions: Claude addresses the need for a reliable and intelligent AI assistant capable of handling complex tasks across various domains. For developers, it enhances productivity through advanced coding support and integration with development tools. Financial professionals benefit from its ability to unify and analyze diverse data sources, streamlining research and decision-making processes. Enterprises gain from its scalable solutions and robust security features, enabling efficient and secure deployment of AI capabilities within their operations. Overall, Claude empowers users to achieve higher efficiency, accuracy, and innovation in their respective fields.

**Average Rating:** 4.6/5.0

**Total Reviews:** 426

#### How Do G2 Users Rate Claude?

- **Summarization:** 9.9/10 (Category avg: 9.0/10)
- **Language Detection:** 9.4/10 (Category avg: 8.8/10)
- **Part of Speech Tagging:** 9.2/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.2/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Claude?

- **Seller:** [Anthropic](https://www.g2.com/sellers/anthropic-b3e27488-b6f4-49c9-a8c7-d860a4207ff3)
- **HQ Location:** San Francisco, California
- **Twitter:** @AnthropicAI  
1,440,248 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f77a1b8402d5e638c3ef9380f68189346d52f732c0a71bc7354dd50d5f3763e8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fanthropicresearch%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,178 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Data Analyst
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 52% Small, 33% Medium

#### What Do G2 Reviewers Say About Claude?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Claude, enabling them to create clear and structured educational content effortlessly.
- Users commend Claude for its **ability to maintain long, deep discussions** , enhancing their intellectual and creative projects.
- Users find Claude to be **exceptionally helpful** for deep discussions and managing various intellectual tasks effectively.
- Users value the **accurate results** provided by Claude, enhancing their efficiency and experience with the tool.
- Users value Claude's **clear and structured communication** , enhancing their ability to educate and inform effectively.

##### Cons

- Users find **usage limitations** frustrating, especially with access restrictions and inconsistent performance impacting their experience.
- Users find Claude has **significant limitations** in visual content support, integration, and responsiveness, affecting efficiency and creativity.
- Users find Claude's **limited functionality** restrictive, particularly in visual content support and research speed.
- Users find Claude overly cautious and **slow to respond** , which can hinder quick and efficient communication.
- Users express concern over **resource limitations** like token usage and search caps, affecting productivity significantly.

#### What Are Recent G2 Reviews of Claude?

**["Claude + Fable: Fast, Intuitive, and Worth Every Dollar"](https://www.g2.com/survey_responses/claude-review-13271450)**

**Rating:** 5.0/5.0 stars

_— Brooke H._

[Read full review](https://www.g2.com/survey_responses/claude-review-13271450)

**["Natural, Well-Structured Writing for Long-Form Work and Deep Context"](https://www.g2.com/survey_responses/claude-review-13217162)**

**Rating:** 4.5/5.0 stars

_— Coralia R._

[Read full review](https://www.g2.com/survey_responses/claude-review-13217162)

### [Google Cloud Translation API](https://www.g2.com/products/google-cloud-translation-api/reviews)

Make your content and apps multilingual with fast, dynamic machine translation available in thousands of language pairs.

**Average Rating:** 4.4/5.0

**Total Reviews:** 373

#### How Do G2 Users Rate Google Cloud Translation API?

- **Summarization:** 8.7/10 (Category avg: 9.0/10)
- **Language Detection:** 8.9/10 (Category avg: 8.8/10)
- **Part of Speech Tagging:** 8.8/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Google Cloud Translation API?

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google  
31,899,995 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 employees on LinkedIn®
- **Ownership:** NASDAQ:GOOG

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Data Engineer
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 53% Small, 24% Large

#### What Do G2 Reviewers Say About Google Cloud Translation API?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **impressive quality and accuracy** of translations from Google Cloud Translation API, appreciating its quick integration.
- Users find the **ease of use** of Google Cloud Translation API invaluable for quick and efficient translations.
- Users appreciate the **remarkable accuracy** of Google Cloud Translation API, enjoying efficient and precise translations across many languages.
- Users value the **widespread multilingual support** of Google Cloud Translation API, enhancing global communication effortlessly.
- Users value the **high accuracy and automatic language detection** of Google Cloud Translation API for effective global communication.

##### Cons

- Users find the **translation accuracy lacking** , especially with local dialects and slang, leading to frustrating experiences.
- Users express concerns about the **high pricing** , especially for large volumes and limited free-tier options.
- Users express concerns about the **accuracy issues** of Google Cloud Translation API, leading to inconsistent translations across languages.
- Users find the **subscription costs can add up quickly** for heavy usage, limiting affordability and flexibility.
- Users experience **translation issues** with context and local dialects, affecting reliability and usability of the API.

#### What Are Recent G2 Reviews of Google Cloud Translation API?

**["Reliable, Fast Translation with Easy Integration"](https://www.g2.com/survey_responses/google-cloud-translation-api-review-13188612)**

**Rating:** 4.5/5.0 stars

_— Affan A._

[Read full review](https://www.g2.com/survey_responses/google-cloud-translation-api-review-13188612)

**["Breaking Language Barriers with Scalable and Customizable Translation"](https://www.g2.com/survey_responses/google-cloud-translation-api-review-13258958)**

**Rating:** 5.0/5.0 stars

_— Khushal M._

[Read full review](https://www.g2.com/survey_responses/google-cloud-translation-api-review-13258958)

#### What Are G2 Users Discussing About Google Cloud Translation API?

- [What advice do you have for developers considering Google Cloud Translation API for multilingual applications?](https://www.g2.com/discussions/what-advice-do-you-have-for-developers-considering-google-cloud-translation-api-for-multilingual-applications)
- [What is Google Cloud Translation API used for?](https://www.g2.com/discussions/what-is-google-cloud-translation-api-used-for) - 1 comment, 1 upvote

### [Amazon Comprehend](https://www.g2.com/products/amazon-comprehend/reviews)

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to find insights and relationships in text. Amazon Comprehend identifies the language of the text; extracts key phrases, places, people, brands, or events; understands how positive or negative the text is; and automatically organizes a collection of text files by topic.

**Average Rating:** 4.3/5.0

**Total Reviews:** 83

#### How Do G2 Users Rate Amazon Comprehend?

- **Summarization:** 8.6/10 (Category avg: 9.0/10)
- **Language Detection:** 8.3/10 (Category avg: 8.8/10)
- **Part of Speech Tagging:** 8.8/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.5/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Amazon Comprehend?

- **Seller:** [Amazon Web Services (AWS)](https://www.g2.com/sellers/amazon-web-services-aws-3e93cc28-2e9b-4961-b258-c6ce0feec7dd)
- **Year Founded:** 2006
- **HQ Location:** Seattle, WA
- **Twitter:** @awscloud  
2,232,483 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=072881eee28a2afe24f8d1bda9f20e3e146b9fb4b214f216411ce2ed6898b31e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Famazon-web-services%2F&secure%5Burl_type%5D=linkedin_company_website)  
147,094 employees on LinkedIn®
- **Ownership:** NASDAQ: AMZN

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Accounting
- **Company Size:** 40% Medium, 39% Small

#### What Do G2 Reviewers Say About Amazon Comprehend?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **data protection** features of Amazon Comprehend, ensuring sensitive information is managed securely.
- Users value the **valuable insights** that Amazon Comprehend provides, making data analysis from text simpler and more efficient.
- Users appreciate the **ease of use** of Amazon Comprehend, enabling valuable insights without needing machine learning experience.
- Users appreciate the **valuable insights extraction** capability of Amazon Comprehend, enhancing their data analysis processes efficiently.
- Users value the **insightful text analysis** capabilities of Amazon Comprehend, enhancing understanding from various textual sources.

##### Cons

- Users find that **accuracy issues** arise without sufficient training data, impacting insights and increasing costs significantly.
- Users find the **cost of Amazon Comprehend high** , particularly when dealing with large volumes of data for analysis.
- Users find that **insufficient training** can limit accuracy and raise costs for high-volume data processing with Amazon Comprehend.

#### What Are Recent G2 Reviews of Amazon Comprehend?

**["Powerful, Easy-to-Integrate NLP Insights with Amazon Comprehend"](https://www.g2.com/survey_responses/amazon-comprehend-review-13187739)**

**Rating:** 4.0/5.0 stars

_— Atharva P._

[Read full review](https://www.g2.com/survey_responses/amazon-comprehend-review-13187739)

**["Accurate Pre-Trained NLP Models with Seamless PII Redaction"](https://www.g2.com/survey_responses/amazon-comprehend-review-12955644)**

**Rating:** 4.5/5.0 stars

_— Ruchi P._

[Read full review](https://www.g2.com/survey_responses/amazon-comprehend-review-12955644)

### [Google Cloud Natural Language API](https://www.g2.com/products/google-cloud-natural-language-api/reviews)

Derive insights from unstructured text using Google machine learning.

**Average Rating:** 4.3/5.0

**Total Reviews:** 112

#### How Do G2 Users Rate Google Cloud Natural Language API?

- **Summarization:** 8.6/10 (Category avg: 9.0/10)
- **Language Detection:** 8.9/10 (Category avg: 8.8/10)
- **Part of Speech Tagging:** 8.6/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Google Cloud Natural Language API?

- **Seller:** [Google](https://www.g2.com/sellers/google)
- **Year Founded:** 1998
- **HQ Location:** Mountain View, CA
- **Twitter:** @google  
31,899,995 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,888 employees on LinkedIn®
- **Ownership:** NASDAQ:GOOG

#### Who Uses This Product?

- **Who Uses This:** Software Engineer
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 52% Small, 27% Large

#### What Do G2 Reviewers Say About Google Cloud Natural Language API?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **database upload capability** of Google Cloud Natural Language API, enhancing decision-making in healthcare services.
- Users value the **efficient data handling** of Google Cloud Natural Language API, enhancing decision-making in healthcare services.
- Users love the **database upload support** of Google Cloud Natural Language API, enhancing decision-making in various applications.

##### Cons

- Users find the **interface not user-friendly** , making it difficult to understand and effectively utilize the API.

#### What Are Recent G2 Reviews of Google Cloud Natural Language API?

**["Seamless API Integration with Accurate, Scalable Text Analysis"](https://www.g2.com/survey_responses/google-cloud-natural-language-api-review-13208351)**

**Rating:** 4.5/5.0 stars

_— LOKESH G._

[Read full review](https://www.g2.com/survey_responses/google-cloud-natural-language-api-review-13208351)

**["Effortless Text Insights with Strong Sentiment and Entity Analysis"](https://www.g2.com/survey_responses/google-cloud-natural-language-api-review-13254685)**

**Rating:** 4.5/5.0 stars

_— Subhashree S._

[Read full review](https://www.g2.com/survey_responses/google-cloud-natural-language-api-review-13254685)

### [Deepgram](https://www.g2.com/products/deepgram/reviews)

Enterprise Voice AI platform designed for developers building voice-first products using speech-to-text, text-to-speech, or speech-to-speech APIs. Over 200,000 developers build with Deepgram's voice-native foundational models, accessed via APIs or self-managed software. Start building with $200 in free credits! Beyond that, developers can: 🔊 Process live-streaming or pre-recorded audio with superior accuracy 🗣️ Convert text into natural-sounding AI voices for enterprise use cases with text-to-speech ⚡️ Easily build voice agents with our unified Voice Agent API 🌎 Accurately transcribe audio in over 36+ languages ⚙️ Train custom models for unique use cases 🔑 Access deep NLU with a unified API 💻 Build in any programming language with our SDKs ✅ Deploy on-prem or on DG’s managed cloud 📈 Get scalable GPU infra for training and inference

**Average Rating:** 4.6/5.0

**Total Reviews:** 471

#### How Do G2 Users Rate Deepgram?

- **Summarization:** 10.0/10 (Category avg: 9.0/10)
- **Language Detection:** 10.0/10 (Category avg: 8.8/10)
- **Part of Speech Tagging:** 10.0/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.8/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Deepgram?

- **Seller:** [Deepgram](https://www.g2.com/sellers/deepgram)
- **Company Website:** deepgram.com
- **Year Founded:** 2015
- **HQ Location:** San Francisco, California
- **Twitter:** @DeepgramAI  
10,837 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6a4f09519882843ef34c69f2628a3c6c1cc8fa6dbc3212cdb2bd60ad3ad50f36&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeepgram%2F&secure%5Burl_type%5D=linkedin_company_website)  
325 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 80% Small, 19% Medium

#### What Do G2 Reviewers Say About Deepgram?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **high accuracy** of Deepgram, appreciating its fast and reliable speech-to-text capabilities.
- Users praise the **fast and reliable transcriptions** of Deepgram, significantly saving time in their workflows.
- Users appreciate the **ease of use** of Deepgram, thanks to its simple API and extensive language support.
- Users praise the **excellent transcription accuracy** of Deepgram, consistently benefiting from its efficient audio processing capabilities.
- Users commend Deepgram for its **fast and accurate real-time transcription** , enhancing various applications like call analysis and subtitling.

##### Cons

- Users note a **lack of language support** in Deepgram, limiting usability and versatility for global audiences.
- Users find Deepgram's **pricing issues** concerning, especially for large projects and startups with limited budgets.
- Users find the **pricing a bit high** for large projects, making it challenging for startups and students.
- Users experience **inaccuracy issues** with Deepgram, including missed words and limited language support affecting transcription quality.
- Users note the **limited language support** in Deepgram, though improvements are being made to expand options.

#### What Are Recent G2 Reviews of Deepgram?

**["Great Value STT/TTS with Strong Nova 3 Features and Easy Integration"](https://www.g2.com/survey_responses/deepgram-review-13198079)**

**Rating:** 4.5/5.0 stars

_— Akshay M._

[Read full review](https://www.g2.com/survey_responses/deepgram-review-13198079)

**["The fastest Speech to Text service I've ever used!"](https://www.g2.com/survey_responses/deepgram-review-6632115)**

**Rating:** 5.0/5.0 stars

_— D Santhosh K._

[Read full review](https://www.g2.com/survey_responses/deepgram-review-6632115)

#### What Are G2 Users Discussing About Deepgram?

- [What is Deepgram used for?](https://www.g2.com/discussions/what-is-deepgram-used-for) - 1 comment

### [Azure AI Language](https://www.g2.com/products/azure-ai-language/reviews)

Azure AI Language is a managed service for developing natural language processing applications. Identify key terms and phrases, analyze sentiment, summarize text, and build conversational interfaces. Use Language to annotate, train, evaluate, and deploy customizable AI models with minimal machine-learning expertise.

**Average Rating:** 4.3/5.0

**Total Reviews:** 79

#### How Do G2 Users Rate Azure AI Language?

- **Summarization:** 8.3/10 (Category avg: 9.0/10)
- **Language Detection:** 8.6/10 (Category avg: 8.8/10)
- **Part of Speech Tagging:** 8.1/10 (Category avg: 8.7/10)
- **Quality of Support:** 8.4/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Azure AI Language?

- **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft)
- **Year Founded:** 1975
- **HQ Location:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 employees on LinkedIn®
- **Ownership:** MSFT

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 42% Small, 32% Large

#### What Are Recent G2 Reviews of Azure AI Language?

**["Powerful, Easy-to-Implement NLP Insights with Azure AI"](https://www.g2.com/survey_responses/azure-ai-language-review-13017464)**

**Rating:** 4.5/5.0 stars

_— Rafee N._

[Read full review](https://www.g2.com/survey_responses/azure-ai-language-review-13017464)

**["Azure AI Language Helps Us Understand Customer Sentiment and Respond More Warmly"](https://www.g2.com/survey_responses/azure-ai-language-review-12862917)**

**Rating:** 4.5/5.0 stars

_— Somashekar N._

[Read full review](https://www.g2.com/survey_responses/azure-ai-language-review-12862917)

#### What Are G2 Users Discussing About Azure AI Language?

- [What is Azure QnA Maker API used for?](https://www.g2.com/discussions/what-is-azure-qna-maker-api-used-for)
- [What is API in Microsoft Azure?](https://www.g2.com/discussions/what-is-api-in-microsoft-azure) - 1 comment

### [InMoment Experience Improvement (XI) Platform](https://www.g2.com/products/inmoment-experience-improvement-xi-platform/reviews)

InMoment, the leader in improving experiences and the highest recommended CX platform and services company in the world is renowned for helping clients collect and integrate customer experience data to uncover the insights that enable the smartest actions. As the pace setters in applying award-winning AI, its global clients activate every byte of their experience data—from structured surveys and social reviews to unstructured conversations from call logs, emails, support tickets, and chat transcripts to breakdown data silos. This unique technology combined with in-house industry experts empower brands to gain ROI from their CX programs in half the time as its competitors. Unlock the true potential of every piece of customer data with InMoment. To learn more, visit inmoment.com

**Average Rating:** 4.7/5.0

**Total Reviews:** 314

#### How Do G2 Users Rate InMoment Experience Improvement (XI) Platform?

- **Quality of Support:** 9.0/10 (Category avg: 8.7/10)

#### Who Is the Company Behind InMoment Experience Improvement (XI) Platform?

- **Seller:** [PG Forsta](https://www.g2.com/sellers/pg-forsta)
- **HQ Location:** Salt Lake City, Utah
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e56037fcec61d213a1f4229eb926938e0c1373395be6ee138691fc922b14a1dc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fweareinmoment%2F&secure%5Burl_type%5D=linkedin_company_website)  
411 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Product Manager, Customer Success Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 47% Small, 39% Medium

#### What Are Recent G2 Reviews of InMoment Experience Improvement (XI) Platform?

**["Easy to use tools. Supportive Visionary Staff."](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9832822)**

**Rating:** 5.0/5.0 stars

_— Beth W._

[Read full review](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9832822)

**["Seamless integration with POS for survey"](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9337685)**

**Rating:** 5.0/5.0 stars

_— Lakshay D._

[Read full review](https://www.g2.com/survey_responses/inmoment-experience-improvement-xi-platform-review-9337685)

#### What Are G2 Users Discussing About InMoment Experience Improvement (XI) Platform?

- [What is InMoment Experience Intelligence (XI) Platform used for?](https://www.g2.com/discussions/what-is-inmoment-experience-intelligence-xi-platform-used-for)

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