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Best Multichannel Retail Software for Medium-Sized Businesses

Subhransu Sahu
SS
Researched and written by Subhransu Sahu

Products classified in the overall Multichannel Retail category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Multichannel Retail to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Multichannel Retail category.

In addition to qualifying for inclusion in the Multichannel Retail Software category, to qualify for inclusion in the Medium-Sized Business Multichannel Retail Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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7 Listings in Multichannel Retail Available
(376)4.4 out of 5
Optimized for quick response
8th Easiest To Use in Multichannel Retail software
View top Consulting Services for Feedonomics
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Feedonomics, powered by Commerce, is a flexible platform for AI-enriched product feed management, optimization, and intelligent order orchestration. It transforms how businesses manage and activate

    Users
    • Digital Marketing Manager
    • Marketing Manager
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 55% Mid-Market
    • 28% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Feedonomics Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    57
    Ease of Use
    46
    Feed Management
    36
    Helpful
    29
    Response Time
    26
    Cons
    Poor Customer Support
    15
    Complex Usability
    14
    Difficult Learning
    11
    Expensive
    10
    Learning Curve
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Feedonomics features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 8.7
    8.6
    Optimized Business Operations
    Average: 8.7
    8.8
    Data Synchronization
    Average: 8.7
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Commerce
    Company Website
    Year Founded
    2009
    HQ Location
    Austin, TX
    Twitter
    @bigcommerce
    65,866 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,863 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Feedonomics, powered by Commerce, is a flexible platform for AI-enriched product feed management, optimization, and intelligent order orchestration. It transforms how businesses manage and activate

Users
  • Digital Marketing Manager
  • Marketing Manager
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 55% Mid-Market
  • 28% Small-Business
Feedonomics Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
57
Ease of Use
46
Feed Management
36
Helpful
29
Response Time
26
Cons
Poor Customer Support
15
Complex Usability
14
Difficult Learning
11
Expensive
10
Learning Curve
10
Feedonomics features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 8.7
8.6
Optimized Business Operations
Average: 8.7
8.8
Data Synchronization
Average: 8.7
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Commerce
Company Website
Year Founded
2009
HQ Location
Austin, TX
Twitter
@bigcommerce
65,866 Twitter followers
LinkedIn® Page
www.linkedin.com
1,863 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Unicommerce is a leading e-commerce enablement SaaS platform that enables end-to-end management of e-commerce operations for brands, marketplaces, and logistics service providers. Its full-stack solut

    Users
    No information available
    Industries
    • Apparel & Fashion
    • Retail
    Market Segment
    • 55% Small-Business
    • 28% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Unicommerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Inventory Management
    11
    Customer Support
    9
    Order Management
    4
    Reporting
    4
    Cons
    Long Waiting Times
    3
    Poor Customer Support
    3
    Missing Features
    2
    Order Management Issues
    2
    Poor Chat Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Unicommerce features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 8.7
    9.4
    Optimized Business Operations
    Average: 8.7
    9.5
    Data Synchronization
    Average: 8.7
    8.3
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Gurugram, Haryana
    LinkedIn® Page
    www.linkedin.com
    499 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Unicommerce is a leading e-commerce enablement SaaS platform that enables end-to-end management of e-commerce operations for brands, marketplaces, and logistics service providers. Its full-stack solut

Users
No information available
Industries
  • Apparel & Fashion
  • Retail
Market Segment
  • 55% Small-Business
  • 28% Mid-Market
Unicommerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Inventory Management
11
Customer Support
9
Order Management
4
Reporting
4
Cons
Long Waiting Times
3
Poor Customer Support
3
Missing Features
2
Order Management Issues
2
Poor Chat Support
2
Unicommerce features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 8.7
9.4
Optimized Business Operations
Average: 8.7
9.5
Data Synchronization
Average: 8.7
8.3
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2012
HQ Location
Gurugram, Haryana
LinkedIn® Page
www.linkedin.com
499 employees on LinkedIn®

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(194)4.2 out of 5
Optimized for quick response
View top Consulting Services for Shopware
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Entry Level Price:Starting at $600.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Shopware is the open and intelligent commerce platform built for the era of Agentic, Complex, and B2B Commerce. With Agentic Commerce, Shopware is shaping the next stage of intelligent retail - whe

    Users
    • CEO
    Industries
    • Retail
    • Consumer Goods
    Market Segment
    • 66% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Shopware Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customizability
    15
    Features
    14
    Customer Support
    13
    Customization
    13
    Ease of Use
    12
    Cons
    Update Issues
    7
    Learning Curve
    6
    Limited Features
    6
    Expensive
    5
    Integration Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Shopware features and usability ratings that predict user satisfaction
    7.8
    Has the product been a good partner in doing business?
    Average: 8.7
    7.7
    Optimized Business Operations
    Average: 8.7
    7.7
    Data Synchronization
    Average: 8.7
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Shopware
    Company Website
    Year Founded
    2000
    HQ Location
    Schöppingen
    Twitter
    @shopware
    6,291 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    327 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Shopware is the open and intelligent commerce platform built for the era of Agentic, Complex, and B2B Commerce. With Agentic Commerce, Shopware is shaping the next stage of intelligent retail - whe

Users
  • CEO
Industries
  • Retail
  • Consumer Goods
Market Segment
  • 66% Small-Business
  • 29% Mid-Market
Shopware Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customizability
15
Features
14
Customer Support
13
Customization
13
Ease of Use
12
Cons
Update Issues
7
Learning Curve
6
Limited Features
6
Expensive
5
Integration Issues
5
Shopware features and usability ratings that predict user satisfaction
7.8
Has the product been a good partner in doing business?
Average: 8.7
7.7
Optimized Business Operations
Average: 8.7
7.7
Data Synchronization
Average: 8.7
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Shopware
Company Website
Year Founded
2000
HQ Location
Schöppingen
Twitter
@shopware
6,291 Twitter followers
LinkedIn® Page
www.linkedin.com
327 employees on LinkedIn®
(66)4.5 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MikMak is the leading global platform for eCommerce acceleration for multichannel brands and provides analytics and eCommerce enablement software to help product manufacturers and CPG companies unders

    Users
    No information available
    Industries
    • Consumer Goods
    • Marketing and Advertising
    Market Segment
    • 39% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • MikMak Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    15
    Customer Support
    11
    Response Time
    8
    Staff Service
    6
    Communication
    5
    Cons
    Difficult Learning
    2
    Difficult Navigation
    2
    Limitations
    2
    Missing Features
    2
    Navigation Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MikMak features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 8.7
    8.1
    Optimized Business Operations
    Average: 8.7
    8.1
    Data Synchronization
    Average: 8.7
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MikMak
    Company Website
    Year Founded
    2014
    HQ Location
    New York, NY
    Twitter
    @mikmaktv
    954 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    149 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MikMak is the leading global platform for eCommerce acceleration for multichannel brands and provides analytics and eCommerce enablement software to help product manufacturers and CPG companies unders

Users
No information available
Industries
  • Consumer Goods
  • Marketing and Advertising
Market Segment
  • 39% Mid-Market
  • 32% Enterprise
MikMak Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
15
Customer Support
11
Response Time
8
Staff Service
6
Communication
5
Cons
Difficult Learning
2
Difficult Navigation
2
Limitations
2
Missing Features
2
Navigation Issues
2
MikMak features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 8.7
8.1
Optimized Business Operations
Average: 8.7
8.1
Data Synchronization
Average: 8.7
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
MikMak
Company Website
Year Founded
2014
HQ Location
New York, NY
Twitter
@mikmaktv
954 Twitter followers
LinkedIn® Page
www.linkedin.com
149 employees on LinkedIn®
(110)4.7 out of 5
View top Consulting Services for DataFeedWatch by Cart.com
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What is DataFeedWatch by Cart.com? DataFeedWatch is a Feed Marketing solution that combines data transformation & optimization with help & advice. It empowers Merchants and Agencies to succ

    Users
    No information available
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 75% Small-Business
    • 19% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • DataFeedWatch by Cart.com Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    12
    Helpful
    9
    Response Time
    7
    Ease of Use
    5
    Feed Management
    5
    Cons
    Learning Curve
    3
    Complexity
    2
    UX Improvement
    2
    Complex Usability
    1
    Data Management Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • DataFeedWatch by Cart.com features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    8.5
    Optimized Business Operations
    Average: 8.7
    9.0
    Data Synchronization
    Average: 8.7
    10.0
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cart.com
    Year Founded
    2020
    HQ Location
    Houston, US
    Twitter
    @cartdotcom
    976 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    818 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What is DataFeedWatch by Cart.com? DataFeedWatch is a Feed Marketing solution that combines data transformation & optimization with help & advice. It empowers Merchants and Agencies to succ

Users
No information available
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 75% Small-Business
  • 19% Mid-Market
DataFeedWatch by Cart.com Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
12
Helpful
9
Response Time
7
Ease of Use
5
Feed Management
5
Cons
Learning Curve
3
Complexity
2
UX Improvement
2
Complex Usability
1
Data Management Issues
1
DataFeedWatch by Cart.com features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
8.5
Optimized Business Operations
Average: 8.7
9.0
Data Synchronization
Average: 8.7
10.0
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Seller
Cart.com
Year Founded
2020
HQ Location
Houston, US
Twitter
@cartdotcom
976 Twitter followers
LinkedIn® Page
www.linkedin.com
818 employees on LinkedIn®
(249)4.7 out of 5
6th Easiest To Use in Multichannel Retail software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CedCommerce is a leading eCommerce platform and marketplace integrator whose vision is to build secure, optimized, and scalable integration tools and technologies for online sellers to offer them mult

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 90% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CedCommerce Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    30
    Helpful
    15
    Easy Integrations
    14
    Ease of Use
    11
    Response Time
    10
    Cons
    SKU Management
    3
    Insufficient Training
    2
    Inventory Management
    2
    Missing Features
    2
    Poor Customer Support
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CedCommerce features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 8.7
    9.1
    Optimized Business Operations
    Average: 8.7
    8.9
    Data Synchronization
    Average: 8.7
    9.7
    What is your organization's estimated ROI on the product (payback period in months)?
    Average: 10
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2011
    HQ Location
    Lucknow, Uttar Pradesh
    Twitter
    @cedcommerce
    2,423 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    83 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CedCommerce is a leading eCommerce platform and marketplace integrator whose vision is to build secure, optimized, and scalable integration tools and technologies for online sellers to offer them mult

Users
  • Owner
  • CEO
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 90% Small-Business
  • 6% Mid-Market
CedCommerce Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
30
Helpful
15
Easy Integrations
14
Ease of Use
11
Response Time
10
Cons
SKU Management
3
Insufficient Training
2
Inventory Management
2
Missing Features
2
Poor Customer Support
2
CedCommerce features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 8.7
9.1
Optimized Business Operations
Average: 8.7
8.9
Data Synchronization
Average: 8.7
9.7
What is your organization's estimated ROI on the product (payback period in months)?
Average: 10
Seller Details
Year Founded
2011
HQ Location
Lucknow, Uttar Pradesh
Twitter
@cedcommerce
2,423 Twitter followers
LinkedIn® Page
www.linkedin.com
83 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kentro: The Next-Generation ERP & 3PL for E-Commerce In an era where eCommerce operations demand agility and efficiency, Kentro emerges as the modern alternative to traditional ERP systems like N

    Users
    No information available
    Industries
    • Consumer Goods
    • Health, Wellness and Fitness
    Market Segment
    • 76% Mid-Market
    • 24% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kentro Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Automation
    3
    Customer Support
    3
    Features
    3
    Reporting
    3
    Cons
    Feature Limitations
    1
    Implementation Issues
    1
    Incomplete Development
    1
    Limited Features
    1
    Limited Integration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kentro features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 8.7
    9.8
    Optimized Business Operations
    Average: 8.7
    9.8
    Data Synchronization
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kentro
    Year Founded
    2021
    HQ Location
    Sao Paulo, SP
    LinkedIn® Page
    www.linkedin.com
    37 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kentro: The Next-Generation ERP & 3PL for E-Commerce In an era where eCommerce operations demand agility and efficiency, Kentro emerges as the modern alternative to traditional ERP systems like N

Users
No information available
Industries
  • Consumer Goods
  • Health, Wellness and Fitness
Market Segment
  • 76% Mid-Market
  • 24% Small-Business
Kentro Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Automation
3
Customer Support
3
Features
3
Reporting
3
Cons
Feature Limitations
1
Implementation Issues
1
Incomplete Development
1
Limited Features
1
Limited Integration
1
Kentro features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 8.7
9.8
Optimized Business Operations
Average: 8.7
9.8
Data Synchronization
Average: 8.7
0.0
No information available
Seller Details
Seller
Kentro
Year Founded
2021
HQ Location
Sao Paulo, SP
LinkedIn® Page
www.linkedin.com
37 employees on LinkedIn®