# Best Enterprise Mobile Device Management (MDM) Software *By [Adam Crivello](https://research.g2.com/insights/author/adam-crivello)* Products classified in the overall Mobile Device Management (MDM) category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Mobile Device Management (MDM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Mobile Device Management (MDM) category. In addition to qualifying for inclusion in the Mobile Device Management (MDM) Software category, to qualify for inclusion in the Enterprise Business Mobile Device Management (MDM) Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business. ## How Many Mobile Device Management (MDM) Software Products Does G2 Track? **Total Products under this Category:** 103 ### Category Stats (May 2026) - **Average Rating**: 4.52/5 (↑0.01 vs Apr 2026) - **New Reviews This Quarter**: 377 - **Buyer Segments**: Mid-Market 46% │ Small-Business 37% │ Enterprise 18% - **Top Trending Product**: Matrix42 Unified Endpoint Management (+0.083) *Last updated: May 18, 2026* ## How Does G2 Rank Mobile Device Management (MDM) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 22,000+ Authentic Reviews - 103+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Mobile Device Management (MDM) Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,258 reviews) | Unified RMM with patching and remote access for MSPs | "[NinjaOne Has Improved Our Support Efficiency](https://www.g2.com/survey_responses/ninjaone-review-12789374)" | | 2 | [Jamf](https://www.g2.com/products/jamf/reviews) | 4.7/5.0 (2,052 reviews) | Enterprise Apple device management with zero-touch enrollment | "[Top Rated MDM Software](https://www.g2.com/survey_responses/jamf-review-837848)" | | 3 | [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) | 4.5/5.0 (3,835 reviews) | Cloud directory for identity, devices, and SSO | "[A great solution for SME's looking for AD-like features without the on-prem requirement](https://www.g2.com/survey_responses/jumpcloud-review-10871254)" | | 4 | [Admin](https://www.g2.com/products/google-admin/reviews) | 4.4/5.0 (107 reviews) | Centralized Google Workspace user and policy administration | "[Versatile Admin Console with Robust Features](https://www.g2.com/survey_responses/admin-review-12375405)" | | 5 | [Iru](https://www.g2.com/products/iru/reviews) | 4.7/5.0 (788 reviews) | Apple MDM with blueprint provisioning for growing teams | "[A Reliable Solution for Structured IT Asset Governance](https://www.g2.com/survey_responses/iru-review-12812863)" | | 6 | [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) | 4.9/5.0 (399 reviews) | Remote Android device management for distributed fleets | "[The All-in-One Solution for Remote Device Management](https://www.g2.com/survey_responses/airdroid-business-review-12393707)" | | 7 | [Rippling IT](https://www.g2.com/products/rippling-it/reviews) | 4.7/5.0 (1,024 reviews) | HR-triggered device and access provisioning | "[Great tool for small, but mighty teams!](https://www.g2.com/survey_responses/rippling-it-review-12820566)" | | 8 | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5.0 (3,796 reviews) | Cross-platform remote access and IT support at scale | "[Best Remote control & File Sharing App](https://www.g2.com/survey_responses/teamviewer-review-7175508)" | | 9 | [Deel IT](https://www.g2.com/products/deel-it/reviews) | 4.7/5.0 (485 reviews) | Global IT asset lifecycle for distributed remote teams | "[Streamlined Global Payments with Exceptional Security](https://www.g2.com/survey_responses/deel-it-review-12644513)" | | 10 | [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) | 4.2/5.0 (183 reviews) | — | "[MaaS360 review](https://www.g2.com/survey_responses/ibm-maas360-review-11160928)" | ## Which Type of Mobile Device Management (MDM) Software Tools Are You Looking For? - [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) *(current)* - [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management) - [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management) - [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- **Sponsored** ### JumpCloud JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=161&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=36316&secure%5Bresource_id%5D=161&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmobile-device-management-mdm%2Fsmall-business&secure%5Btoken%5D=e768ad73cf4517c3047ba39f8ca4fcdfd1ea0a18ba924aa8398178b517ac5ae1&secure%5Burl%5D=https%3A%2F%2Fjumpcloud.com%2Flp%2Fmdm-fava-bean-demo%3Futm_source%3DG2-Paid%26utm_medium%3DPaid-Directory%26utm_content%3DMDM%26utm_campaign%3DG2PaidPromotions&secure%5Burl_type%5D=paid_promos) --- ## Buyer Guide: Key Questions for Choosing Mobile Device Management (MDM) Software Software ### What does Mobile Device Management (MDM) software do? The best way I can describe MDM software is as a set of platforms that give IT teams centralized control over every device in the organization, from enrollment and configuration through security policy enforcement and remote remediation. Based on reviewer accounts, these platforms go beyond enforcing security policies. They manage patch deployment and application handling across all endpoints simultaneously, regardless of operating system or location. ### Why do businesses use Mobile Device Management (MDM) software? From my evaluation of G2 sentiment data, a clear pattern emerged. As organizations scaled, manually managing a growing fleet of laptops and mobile devices increased security risks and consumed a disproportionate amount of IT time. Looking deeper into the feedback, a few consistent motivations stood out: - Reviewers at distributed organizations describe MDM as essential infrastructure for maintaining device security without physical proximity to employees. - Many describe choosing platforms that also handle SSO, MFA, and directory services as eliminating a separate identity provider and reducing tool sprawl. - Users highlight systematic provisioning and deprovisioning as a significant time saver, especially at organizations with high headcount turnover. - MSP reviewers describe multi-tenant management as a central selection criterion for serving multiple client environments from a single console. ### Who uses Mobile Device Management (MDM) software primarily? Across G2 reviewer profiles, a clear trend emerged. IT services and computer software companies made up the majority of reviewers, with computer and network security and financial services close behind. - **IT administrators and systems engineers** manage fleet operations, patch deployment, and remote access across all organization endpoints. - **IT managers at SMBs** manage device fleets that would otherwise require dedicated endpoint specialists with a small team. - **MSPs and IT service providers** manage MDM deployments across multiple client environments, prioritizing multi-tenant scalability. - **Security officers** use device posture documentation and compliance reporting to satisfy audit requirements. ### What types of Mobile Device Management (MDM) software should I consider? The reviewer accounts I analyzed describe these platforms in a few consistent orientations: - **Pure MDM tools** focused on device enrollment, policy enforcement, and application management across endpoints. - **Unified endpoint management platforms** extending MDM to include remote monitoring, patch management, scripting, and helpdesk capabilities. - **Identity-and-device unified platforms** combining MDM with directory services, SSO, and MFA in a single cloud-hosted system. - **OS-specific solutions** built primarily around Apple or Windows ecosystems. ### What are the core features to look for in Mobile Device Management (MDM) software? The reviewer data I analyzed points to a consistent set of capabilities in the strongest platforms: - Cross-platform support handling Windows, macOS, iOS, and Android from a single console. - Automated patch management handling OS updates and third-party applications reliably across all device types. - Remote access and remediation tools allowing IT to diagnose and resolve device issues without interrupting employees. - Reliable enrollment workflows including zero-touch deployment and Apple Business Manager integration. - Compliance reporting generating audit-ready records of device posture and policy enforcement history. ### What trends are shaping Mobile Device Management (MDM) software right now? Across the G2 discussions I reviewed, a few directions are becoming clear: - **MDM and identity convergence is accelerating** as platforms eliminating the need for a separate identity provider earn strong buyer preference. - **Third-party patch management reliability** in mixed-OS environments remains the highest-priority capability gap buyers are evaluating. - **PSA and ticketing integration** is becoming a selection criterion for MSPs as native ticketing in MDM platforms matures slowly. - **Pricing transparency at scale** is an active concern as per-device costs escalate beyond initial estimates. ### How should I choose Mobile Device Management (MDM) software? In my view, the best MDM platforms share one quality: they give IT full visibility and control over every device without requiring platform-by-platform management. Use fleet composition as your first filter: platforms that excel in Windows-only or Apple-only environments frequently have meaningful capability gaps for the other OS, and several reviewers discovered this only after deployment. --- ## What Are the Top-Rated Mobile Device Management (MDM) Software Products in 2026? ### 1. [Jamf](https://www.g2.com/products/jamf/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 2,052 **Why buyers love it?:** When I read through Jamf's G2 user feedback, enterprise IT administrators consistently described a platform that makes managing large Mac, iPad, and iPhone fleets operationally reliable. An interface that compares favorably to alternatives, advanced features for device compliance and security management, and the ability to handle macOS updates and app deployment with minimal manual effort were the capabilities most cited. Many also note the track record of staying current with Apple's evolving management frameworks as what keeps IT teams from having to build workarounds after each Apple release cycle. The feedback positions Jamf as the standard for organizations where Apple device management is a primary IT function. ### What Do G2 Reviewers Say About Jamf? *AI-generated summary from verified user reviews* **Pros:** - Users value the **powerful device management tools** of Jamf, enhancing compliance and control across multiple Apple devices. - Users love the **ease of use** of Jamf, effectively managing various devices seamlessly from one platform. - Users value the **enhanced security and streamlined IT management** of Jamf Pro, simplifying their workflow and boosting efficiency. - Users appreciate the **seamless integration** of Jamf for managing multiple Apple devices efficiently in one place. - Users value the **exceptional customer support** from Jamf, enhancing their experience in managing numerous devices efficiently. **Cons:** - Users find Jamf's **complexity** frustrating, with inconsistent UX and a lack of intuitive functionality hindering productivity. - Users find the **difficult learning curve** with Jamf challenging, especially when adapting to new features and configurations. - Users feel that **UI improvements are needed** in Jamf for a more intuitive and streamlined experience. - Users find the **learning curve steep** , making initial setup and advanced feature usage challenging without prior scripting knowledge. - Users feel that **new features lack depth** at launch, often resulting in limited functionality and frustration over unmet requests. #### Key Features - Security and Compliance - Data Transport - Apple Support - Applicatons Management - Remote Wipe #### What Are Recent G2 Reviews of Jamf? **"[Top Rated MDM Software](https://www.g2.com/survey_responses/jamf-review-837848)"** **Rating:** 5.0/5.0 stars *— Kim T.* [Read full review](https://www.g2.com/survey_responses/jamf-review-837848) --- **"[Jamf Cloud Makes Apple Environment Setup and Migration Seamless](https://www.g2.com/survey_responses/jamf-review-12704988)"** **Rating:** 4.5/5.0 stars *— Victor P.* [Read full review](https://www.g2.com/survey_responses/jamf-review-12704988) --- #### What Are G2 Users Discussing About Jamf? - [What do you recommend for those looking to replace Jamf Connect with another identity management solution?](https://www.g2.com/discussions/what-do-you-recommend-for-those-looking-to-replace-jamf-connect-with-another-identity-management-solution) - [How can a new IT administrator best utilize Jamf Pro for managing a fleet of Apple devices in an organization?](https://www.g2.com/discussions/how-can-a-new-it-administrator-best-utilize-jamf-pro-for-managing-a-fleet-of-apple-devices-in-an-organization) - [What is Jamf Pro used for?](https://www.g2.com/discussions/what-is-jamf-pro-used-for) ### 2. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 4,258 **Why buyers love it?:** My review of G2 Data for NinjaOne revealed MSPs and internal IT teams describing a platform that replaces fragmented tools with a single pane of glass for endpoint monitoring, patch management, automation, and remote support. The intuitive UI that requires minimal onboarding, strong OS and application patching, and automation capabilities that let small IT teams support large device fleets without proportional headcount were the qualities cited most. Many also note the quality and speed of support alongside comprehensive documentation as what makes adoption and ongoing management practically achievable. The sentiment consistently reflects a platform valued as much for replacing something worse as for what it delivers on its own terms. ### What Do G2 Reviewers Say About NinjaOne? *AI-generated summary from verified user reviews* **Pros:** - Users admire the **ease of use** of NinjaOne, praising its seamless integration and straightforward implementation processes. - Users appreciate the **regular feature enhancements** and exceptional support from NinjaOne, enhancing overall platform usability. - Users value the **superior remote access** capabilities of NinjaOne, enhancing efficiency and support during critical situations. - Users value the **powerful automation** features of NinjaOne, enhancing efficiency and service delivery in their operations. - Users appreciate the **great customer support** of NinjaOne, which enhances ease of use and learning experiences. **Cons:** - Users note the **missing features** in NinjaOne, particularly the lack of essential client and customer portals. - Users find NinjaOne's **limited features** frustrating, particularly in user management and third-party software automation. - Users find the **search function lacking** and the ticketing system clunky for end users’ needs. - Users find that NinjaOne's **built-in documentation** is limited, impacting usability and support for some features. - Users report **feature issues** with NinjaOne, highlighting difficulties in scripting tools, roles, and device visibility. #### Key Features - Central Dashboard - Workflow Management - Unified Communications Platform - Screen Sharing - Automation #### What Are Recent G2 Reviews of NinjaOne? **"[NinjaOne Has Improved Our Support Efficiency](https://www.g2.com/survey_responses/ninjaone-review-12789374)"** **Rating:** 4.5/5.0 stars *— Liam S.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-12789374) --- **"[Fast, responsive modern RMM solution for easy management](https://www.g2.com/survey_responses/ninjaone-review-12789598)"** **Rating:** 4.0/5.0 stars *— tylerd@kjlgroup.co.uk D.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-12789598) --- #### What Are G2 Users Discussing About NinjaOne? - [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments ### 3. [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,835 **Why buyers love it?:** I analyzed G2 reviews for JumpCloud and noticed distributed IT teams consistently describing a platform that replaces a fragmented combination of SSO, MDM, and RADIUS tools with a single cloud-based directory. Centralized identity management across Windows, Linux, and macOS, SSH key management at scale for production Linux environments, and automated provisioning and deprovisioning that removes manual steps from onboarding and offboarding workflows were the capabilities most valued. Many also note the financial and architectural advantage of handling workforce identity and device management without on-premise Active Directory as a meaningful operational shift. The feedback reflects a platform that earns its position by eliminating the fragmentation of modern IT identity infrastructure. ### What Do G2 Reviewers Say About JumpCloud? *AI-generated summary from verified user reviews* **Pros:** - Users find JumpCloud's **ease of use** exceptional, allowing for smooth management and intuitive user experience across platforms. - Users value the **intuitive device management** of JumpCloud, streamlining user access across various systems effortlessly. - Users value the **strong security features** of JumpCloud, enhancing protection with passwordless login and MFA enforcement. - Users value the **seamless integrations** with popular SaaS applications, enhancing efficiency and convenience in user management. - Users value the **responsive support team** and the intuitive interface of JumpCloud for user and security management. **Cons:** - Users find JumpCloud lacking in **advanced features** like pre-built integrations and improved reporting, affecting functionality. - Users find that JumpCloud requires **improvement in clarity and bug fixes** to enhance the overall user experience. - Users find JumpCloud's **limited features** frustrating, especially regarding SSO app catalog and Linux device management. - Users note **limitations in macOS app deployments** and recommend enhancements for endpoint control and reporting capabilities. - Users experience a **learning curve** with JumpCloud, especially when managing local user accounts and advanced features. #### Key Features - Authentication User experience - Remote Access - Ease of connecting applications - Fail over protection - Usage Information #### What Are Recent G2 Reviews of JumpCloud? **"[A great solution for SME's looking for AD-like features without the on-prem requirement](https://www.g2.com/survey_responses/jumpcloud-review-10871254)"** **Rating:** 5.0/5.0 stars *— Adam G.* [Read full review](https://www.g2.com/survey_responses/jumpcloud-review-10871254) --- **"[⭐⭐⭐⭐⭐ One Console for Identity, MDM, and Patching at Scale](https://www.g2.com/survey_responses/jumpcloud-review-11207491)"** **Rating:** 4.5/5.0 stars *— Emilia G.* [Read full review](https://www.g2.com/survey_responses/jumpcloud-review-11207491) --- #### What Are G2 Users Discussing About JumpCloud? - [How is JumpCloud redefining identity and access management in hybrid IT environments for tech companies?](https://www.g2.com/discussions/how-is-jumpcloud-redefining-identity-and-access-management-in-hybrid-it-environments-for-tech-companies) - 1 comment, 4 upvotes - [What is JumpCloud used for?](https://www.g2.com/discussions/jumpcloud-what-is-jumpcloud-used-for) - 3 comments, 4 upvotes - [Can JumpCloud replace Active Directory?](https://www.g2.com/discussions/jumpcloud-can-jumpcloud-replace-active-directory) - 3 comments, 1 upvote ### 4. [Admin](https://www.g2.com/products/google-admin/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 107 **Why buyers love it?:** What I found when assessing Google Admin Console on G2 was IT administrators consistently describing a platform that consolidates user account management, license assignment, app access controls, and device policy enforcement into one interface. New user provisioning, Google App Management across Drive, Gmail, and other Workspace services, and a clean dashboard that surfaces what needs attention across the organization were the capabilities most valued. Many also note how the centralization of administrative tasks reduces the multiple-tool navigation that previously characterized Workspace management for growing teams. The overall picture is an administrative console that earns its necessity by making Workspace governance manageable at scale. ### What Do G2 Reviewers Say About Admin? *AI-generated summary from verified user reviews* **Pros:** - Users find Admin's **ease of use** exceptional, simplifying tasks and enhancing overall office management efficiency. - Users value the **superb security** of Google Admin, ensuring safe management of organizational tools and data. - Users benefit from the **easy management of users and settings** , simplifying administrative tasks with a centralized dashboard. - Users admire the **seamless integration** capabilities of Google Admin, enhancing efficiency and collaboration across tools effortlessly. - Users find Admin incredibly **easy to use** , greatly enhancing office management with its seamless integration and user-friendly interface. **Cons:** - Users struggle with **poor navigation** in Admin, finding it challenging to locate settings and access documentation effectively. - Users struggle with a **steep learning curve** due to the clunky interface and complex features of the Admin system. - Users find that **improvement is needed** in efficiency and accessibility of settings, affecting ease of use. - Users find the **high cost** of Admin to be a significant drawback, complicating budgeting and accessibility. - Users find the **reporting features inadequate** , requiring additional tools for comprehensive analytics and logs. #### Key Features - Multi-Systems Support - Applicatons Management - Remote Wipe - Regulation Compliant - Autonomous Task Execution #### What Are Recent G2 Reviews of Admin? **"[Unified Management Simplified, Needs More Control](https://www.g2.com/survey_responses/admin-review-12661072)"** **Rating:** 4.0/5.0 stars *— Chad P.* [Read full review](https://www.g2.com/survey_responses/admin-review-12661072) --- **"[Versatile Admin Console with Robust Features](https://www.g2.com/survey_responses/admin-review-12375405)"** **Rating:** 4.5/5.0 stars *— Vikas V.* [Read full review](https://www.g2.com/survey_responses/admin-review-12375405) --- ### 5. [Microsoft Enterprise Mobility and Security](https://www.g2.com/products/microsoft-enterprise-mobility-and-security/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 34 **Product Description:** Microsoft Enterprise Mobility + Security (EMS) is a comprehensive suite designed to enhance organizational security and productivity in today's mobile and cloud-centric environment. It integrates advanced identity and access management, device and application management, information protection, and threat detection capabilities to safeguard corporate assets while enabling employees to work efficiently from any location. Key Features and Functionality: - Microsoft Entra ID: Provides identity and access management solutions, ensuring secure connections between users and the applications they need. - Microsoft Intune: Offers cloud-based unified endpoint management, facilitating the management of user access and simplifying app and device management across various platforms. - Azure Information Protection: Delivers data classification, tracking, protection, and encryption to secure sensitive information. - Microsoft Defender for Cloud Apps: Acts as a cloud access security broker, offering discovery, behavioral analytics, risk assessment, data protection, and threat protection. - Microsoft Advanced Threat Analytics: Provides on-premises protection against advanced targeted cyber attacks and insider threats. Primary Value and Solutions Provided: EMS addresses the critical need for organizations to protect their data and resources in an increasingly mobile and cloud-based world. By integrating identity management, device and application control, and advanced threat protection, EMS enables businesses to: - Enhance Security: Safeguard user credentials, devices, and sensitive data against unauthorized access and cyber threats. - Improve Productivity: Allow employees to work securely from any device and location, accessing necessary applications and data without compromising security. - Simplify Management: Streamline the administration of users, devices, and applications through a unified platform, reducing complexity and operational costs. By implementing EMS, organizations can confidently embrace digital transformation, knowing their assets are protected while empowering their workforce to perform at their best. ### What Do G2 Reviewers Say About Microsoft Enterprise Mobility and Security? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **robust identity protection** and centralized management of Microsoft Enterprise Mobility and Security for streamlined workflows. - Users appreciate the **seamless integration** of Microsoft Enterprise Mobility and Security, streamlining device management across all platforms. - Users value the **seamless integration** of Microsoft Enterprise Mobility and Security with Microsoft 365 for centralized management and protection. - Users value the **seamless integration** of Microsoft Enterprise Mobility and Security with Microsoft 365 and Azure for efficient management. - Users value the **seamless integrations** of Microsoft Enterprise Mobility and Security, enhancing device management and security efficiency. **Cons:** - Users find the **complexity** of Microsoft Enterprise Mobility and Security overwhelming, leading to usability challenges and confusion. - Users experience **integration issues** with Microsoft Enterprise Mobility and Security, complicating setup and interoperability with other systems. - Users report that the **complex setup** of Microsoft Enterprise Mobility and Security creates significant usability challenges and frustration. - Users note the **high costs** associated with Microsoft Enterprise Mobility and Security, especially for advanced features and licensing. - Users express frustration with the **lack of features** in Microsoft Enterprise Mobility and Security, hindering usability and integration. #### What Are Recent G2 Reviews of Microsoft Enterprise Mobility and Security? **"[Powerful Security Suite with a Steep Learning Curve](https://www.g2.com/survey_responses/microsoft-enterprise-mobility-and-security-review-12698359)"** **Rating:** 4.5/5.0 stars *— Riham E.* [Read full review](https://www.g2.com/survey_responses/microsoft-enterprise-mobility-and-security-review-12698359) --- **"[Unified Security Ecosystem That Simplifies Daily Management](https://www.g2.com/survey_responses/microsoft-enterprise-mobility-and-security-review-12207415)"** **Rating:** 5.0/5.0 stars *— Avnish P.* [Read full review](https://www.g2.com/survey_responses/microsoft-enterprise-mobility-and-security-review-12207415) --- ### 6. [TeamViewer](https://www.g2.com/products/teamviewer/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,796 **Why buyers love it?:** I came across TeamViewer described as a tool having earned its position through sustained reliability rather than feature differentiation. Cross-platform device control across Windows, macOS, Linux, iOS, and Android, combined with unattended machine access for devices requiring monitoring without active users, were what I saw cited as making it the default remote access tool for organizations managing large distributed device fleets. The platform is most relevant, as I read it, when reliable remote access across heterogeneous operating system environments is the primary requirement. ### What Do G2 Reviewers Say About TeamViewer? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of TeamViewer, appreciating its straightforward interface and free functionality for remote connections. - Users commend TeamViewer for its **ease of use** and reliable, fast remote connections for effective collaboration. - Users praise the **ease of use** of TeamViewer for providing reliable and stable remote connections effortlessly. - Users value the **easy access** TeamViewer provides, allowing effortless remote control and support across various devices. - Users love TeamViewer for its **seamless remote work capabilities** , including easy access, file transfers, and screen sharing. **Cons:** - Users report **connection issues** with TeamViewer, leading to challenges in maintaining stable access and performance. - Users experience frequent **connectivity issues** with TeamViewer, affecting performance and reliability during use. - Users find the **pricing steep** for TeamViewer, especially for commercial use, compared to other alternatives. - Users often experience **slow performance** during screenshare, particularly with weak internet connections affecting usability. - Users experience **remote access issues** with TeamViewer, citing confusion over controls and frequent connectivity problems. #### Key Features - Mobile Device Access - Usage Information - Live Preview - Password Protection - Reporting #### What Are Recent G2 Reviews of TeamViewer? **"[Best Remote control & File Sharing App](https://www.g2.com/survey_responses/teamviewer-review-7175508)"** **Rating:** 4.0/5.0 stars *— Mayank G.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-7175508) --- **"[Simple and Reliable, but Getting Too Expensive](https://www.g2.com/survey_responses/teamviewer-review-12825889)"** **Rating:** 4.5/5.0 stars *— shresth k.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-12825889) --- #### What Are G2 Users Discussing About TeamViewer? - [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 1 comment - [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments ### 7. [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 183 **Product Description:** IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. You can protect your workforce with evolved Threat Management, Mobile Security, Device management features and your analytics will be powered by watsonx AI capabilities, helping you to set up a good security posture. IBM MaaS360 is available for purchase on ibm.com and AWS Marketplace. ### What Do G2 Reviewers Say About IBM MaaS360? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **comprehensive control** of IBM MaaS360, effectively managing diverse devices and ensuring security compliance. - Users value the **robust security features** of IBM MaaS360, enhancing control and compliance across diverse devices. - Users value the **strong device management** capabilities of IBM MaaS360, benefiting from up-to-date policies and intuitive dashboards. - Users highly value the **ease of use** of IBM MaaS360, highlighting intuitive features and simplified device management. - Users value the **robust protection** offered by IBM MaaS360, ensuring their tools and data are secure and well-managed. **Cons:** - Users find the **learning curve steep** for IBM MaaS360, making onboarding challenging for newcomers to security suites. - Users find the **poor interface design** of IBM MaaS360 challenging, especially for clients with limited technical skills. - Users find the **poor UI** of IBM MaaS360 frustrating, making it hard for clients to navigate effectively. - Users report **slow performance** in IBM MaaS360, which hampers efficiency compared to competitors like Microsoft Intune. - Users find the **interface outdated** , making navigation cumbersome and less efficient compared to other MDM solutions. #### What Are Recent G2 Reviews of IBM MaaS360? **"[MaaS360 review](https://www.g2.com/survey_responses/ibm-maas360-review-11160928)"** **Rating:** 5.0/5.0 stars *— Tiwari S.* [Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-11160928) --- **"[Very good MDM Mobility service.](https://www.g2.com/survey_responses/ibm-maas360-review-4365925)"** **Rating:** 5.0/5.0 stars *— Rajiv P.* [Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-4365925) --- #### What Are G2 Users Discussing About IBM MaaS360? - [What is IBM Security MaaS360 with Watson used for?](https://www.g2.com/discussions/what-is-ibm-security-maas360-with-watson-used-for) - [Can MaaS360 read text messages?](https://www.g2.com/discussions/can-maas360-read-text-messages) - [Can IBM MaaS360 track your location?](https://www.g2.com/discussions/can-ibm-maas360-track-your-location) ### 8. [SureMDM by 42Gears](https://www.g2.com/products/suremdm-by-42gears/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 94 **Product Description:** SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution that supports Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS, VR, and IoT platforms. It also enables management of rugged handhelds and mobile computing devices from various OEMs, along with Peripheral or Things Management capabilities through plugins. In addition, SureMDM has built in Mobile Threat Defense to protect Android devices from cyberthreats, Zero Trust Network Access through SureAccess, and identity security via SureIdP solution. ### What Do G2 Reviewers Say About SureMDM by 42Gears? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of SureMDM, making remote device management simple and efficient. - Users commend the **responsive customer support** of SureMDM, highlighting their willingness to adapt and assist at all times. - Users appreciate the **easy remote device management** of SureMDM, making monitoring and security hassle-free and time-saving. - Users appreciate the **flexible platform** of SureMDM, valuing its comprehensive features and excellent support team. - Users appreciate the **ease of remote device management** with SureMDM, enhancing efficiency and saving valuable time. **Cons:** - Users find **device enrollment challenging** , facing issues with a cluttered dashboard, restrictions, and expensive subscriptions. - Users find that **improvement is needed** in profile management flexibility and interface usability for better experience. - Users find the **poor UI** of SureMDM complicates the experience, especially for new users and MAC compatibility. - Users experience **slow performance** with SureMDM, facing delays in console responsiveness and remote sessions. - Users find the **learning curve challenging** , often struggling with complex features and unclear advanced settings. #### What Are Recent G2 Reviews of SureMDM by 42Gears? **"[Reliable and Effortless Device Management with SureMDM](https://www.g2.com/survey_responses/suremdm-by-42gears-review-12136975)"** **Rating:** 5.0/5.0 stars *— Ahmad K.* [Read full review](https://www.g2.com/survey_responses/suremdm-by-42gears-review-12136975) --- **"[Elevating Device Management: Features and Challenges of Sure MDM](https://www.g2.com/survey_responses/suremdm-by-42gears-review-10543786)"** **Rating:** 5.0/5.0 stars *— Tejveer S.* [Read full review](https://www.g2.com/survey_responses/suremdm-by-42gears-review-10543786) --- #### What Are G2 Users Discussing About SureMDM by 42Gears? - [What is Android for enterprise?](https://www.g2.com/discussions/suremdm-what-is-android-for-enterprise) - 1 comment - [What is Android for enterprise?](https://www.g2.com/discussions/what-is-android-for-enterprise) - [What are device management apps?](https://www.g2.com/discussions/what-are-device-management-apps) - 1 comment ### 9. [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 246 **Product Description:** ManageEngine Mobile Device Manager Plus is an Enterprise Mobility Management (EMM) solution that gives enterprises the ability to harness the power of mobility. Improve employee productivity without compromising on enterprise security with features like mobile device management, application management, email management and device containerization. Available as both an on premise as well as a cloud offering, MDM has been developed keeping user demands and IT security requirements in mind. ### What Do G2 Reviewers Say About ManageEngine Mobile Device Manager Plus? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in configurations and maintenance of ManageEngine Mobile Device Manager Plus highly beneficial. - Users value the **user-friendly device management** and seamless monitoring features of ManageEngine Mobile Device Manager Plus. - Users value the **easy endpoint policy management** and robust security features in ManageEngine Mobile Device Manager Plus. - Users value the **cross-platform support** of ManageEngine Mobile Device Manager Plus for efficient device management across diverse systems. - Users value the **cross-platform support** of ManageEngine Mobile Device Manager Plus, enabling efficient management of diverse devices. **Cons:** - Users report **feature dysfunction** due to cumbersome Apple enrollment and bugs in the MDM client affecting performance. - Users face **limited compatibility** with tablets and Apple devices, complicating management and reducing functionality. - Users find **limited integration** for the Apple ecosystem hampers functionality and complicates device management. - Users experience significant **platform compatibility issues** , particularly with tablet devices and the Apple ecosystem, impacting functionality. - Users find the **user interface confusing** and less intuitive, especially on tablet devices and for newcomers. #### What Are Recent G2 Reviews of ManageEngine Mobile Device Manager Plus? **"[Streamlines Endpoint Security, but UI Needs Modernizingform Device Management](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-review-12810170)"** **Rating:** 4.5/5.0 stars *— surya k.* [Read full review](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-review-12810170) --- **"[ManageEngine Mobile Device Management](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-review-12549168)"** **Rating:** 4.5/5.0 stars *— Denise P.* [Read full review](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-review-12549168) --- #### What Are G2 Users Discussing About ManageEngine Mobile Device Manager Plus? - [What is ManageEngine Mobile Device Manager Plus used for?](https://www.g2.com/discussions/what-is-manageengine-mobile-device-manager-plus-used-for) - 1 comment ### 10. [Iru](https://www.g2.com/products/iru/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 788 **Why buyers love it?:** What I found across Iru G2 reviews was growing companies managing Apple fleets consistently describing a platform that sits between consumer-grade tools and the complexity of enterprise MDM. Apple Zero Touch enrollment, blueprint-based configuration for consistent device setup, and app and security policy management from a single console accessible to junior administrators were the capabilities most highlighted. Many also credit a knowledgeable support team that actively assists with rollout and device-specific issues as a meaningful differentiator from more self-serve alternatives. The sentiment reflects an MDM built for teams that need enterprise capability without enterprise implementation overhead. ### What Do G2 Reviewers Say About Iru? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Iru, praising its intuitive interface and helpful customer support. - Users praise Iru for its **responsive and genuinely helpful customer support** , enhancing the overall user experience significantly. - Users appreciate the **easy device management** of Iru, enhancing usability for both remote and office employees. - Users highlight the **easy setup** of Iru, with quick deployment and effective support facilitating smooth onboarding. - Users value the **intuitive platform** of Iru for Apple device management, appreciating its ease of use and support. **Cons:** - Users note a lack of **advanced EDR features** and desire enhanced reporting capabilities within Iru for improved functionality. - Users find Kandji **lacking features** , such as remote assistant tools and advanced reporting capabilities, impacting overall experience. - Users find the **lack of Windows device management** a significant drawback, complicating workflows and increasing costs. - Users express frustration with **limited compatibility** , as Kandji only supports Mac, neglecting Windows and Linux management. - Users express frustration with the **high costs and unpredictable pricing** of Iru, complicating budget management for businesses. #### Key Features - Apple Support - Applicatons Management - Remote Wipe - Regulation Compliant - Device Enrollment #### What Are Recent G2 Reviews of Iru? **"[A Reliable Solution for Structured IT Asset Governance](https://www.g2.com/survey_responses/iru-review-12812863)"** **Rating:** 4.5/5.0 stars *— Emanuele M.* [Read full review](https://www.g2.com/survey_responses/iru-review-12812863) --- **"[Iru’s Robust MDM: Intuitive UI, Lightweight Agent, and World-Class Support](https://www.g2.com/survey_responses/iru-review-12815037)"** **Rating:** 5.0/5.0 stars *— Kevin B.* [Read full review](https://www.g2.com/survey_responses/iru-review-12815037) --- #### What Are G2 Users Discussing About Iru? - [How much does Addigy cost?](https://www.g2.com/discussions/how-much-does-addigy-cost) - [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) - 2 comments, 1 upvote - [Why Kandji?](https://www.g2.com/discussions/why-kandji) - 4 comments, 1 upvote ### 11. [Palo Alto Networks GlobalProtect](https://www.g2.com/products/palo-alto-networks-globalprotect/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 71 **Product Description:** Palo Alto Networks' GlobalProtect is a comprehensive network security solution designed to extend the protection of the Next-Generation Security Platform to mobile users, regardless of their location. By establishing a secure connection between remote devices and the corporate network, GlobalProtect ensures consistent enforcement of security policies, safeguarding sensitive data and applications from potential threats. Key Features and Functionality: - Identity-Based Access Control: GlobalProtect simplifies remote access management by implementing identity-aware authentication, allowing organizations to enforce access policies based on user identity and device posture. - Device Trust Enforcement: Before granting network access, GlobalProtect assesses the health and security posture of devices, ensuring compliance with organizational security standards and supporting Zero Trust Network Access principles. - Consistent Security Policies: The solution extends industry-leading security controls across all mobile application traffic, regardless of the user's location or connection method, providing seamless protection against threats. - Comprehensive Security: GlobalProtect delivers transparent, risk-free access to sensitive data through an always-on, secure connection, ensuring that remote users are protected without compromising performance. - Full Visibility: By eliminating blind spots, GlobalProtect offers complete visibility into remote workforce traffic across all applications, ports, and protocols, enabling organizations to monitor and manage network activity effectively. Primary Value and Problem Solved: GlobalProtect addresses the challenges associated with securing a hybrid workforce by providing a robust solution that ensures secure remote access to corporate resources. It mitigates increased security risks associated with remote work by enforcing consistent security policies and maintaining visibility into network traffic. By integrating identity-based access control and device trust enforcement, GlobalProtect supports organizations in implementing Zero Trust principles, thereby reducing the attack surface and enhancing overall security posture. This comprehensive approach enables businesses to maintain productivity and performance without compromising on security, effectively protecting against advanced threats targeting remote users. ### What Do G2 Reviewers Say About Palo Alto Networks GlobalProtect? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Palo Alto Networks GlobalProtect, highlighting its straightforward implementation and user-friendly interface. - Users appreciate the **seamless remote access** provided by GlobalProtect, enhancing security and usability for their needs. - Users value the **strong security features** of Palo Alto Networks GlobalProtect, enhancing their network's protection and reliability. - Users value the **easy integrations** of Palo Alto Networks GlobalProtect, enhancing security and streamlining access management. - Users value the **seamless integrations** with security tools and identity providers, enhancing centralized policy enforcement and access control. **Cons:** - Users often experience **poor connectivity** with Palo Alto Networks GlobalProtect, leading to slow speeds and unexpected drops. - Users express concerns about the **slow performance** of GlobalProtect, impacting their ability to manage workloads effectively. - Users often face **technical difficulties** with GlobalProtect, experiencing connection issues and high resource consumption impacting usability. - Users find the **initial setup complex** , which complicates the user experience and leads to various connectivity issues. - Users find the **initial setup process quite complex** , leading to challenges especially for non-technical individuals. #### What Are Recent G2 Reviews of Palo Alto Networks GlobalProtect? **"[Reliable Security and Effortless VPN Experience](https://www.g2.com/survey_responses/palo-alto-networks-globalprotect-review-12181323)"** **Rating:** 4.5/5.0 stars *— mahesh t.* [Read full review](https://www.g2.com/survey_responses/palo-alto-networks-globalprotect-review-12181323) --- **"[Reliable and Secure Enterprise VPN for Daily Business Use](https://www.g2.com/survey_responses/palo-alto-networks-globalprotect-review-11592555)"** **Rating:** 5.0/5.0 stars *— VInay B.* [Read full review](https://www.g2.com/survey_responses/palo-alto-networks-globalprotect-review-11592555) --- #### What Are G2 Users Discussing About Palo Alto Networks GlobalProtect? - [What kind of VPN is Palo Alto GlobalProtect?](https://www.g2.com/discussions/what-kind-of-vpn-is-palo-alto-globalprotect) - [How do I install GlobalProtect in Palo Alto?](https://www.g2.com/discussions/how-do-i-install-globalprotect-in-palo-alto) - [How does GlobalProtect work in Palo Alto?](https://www.g2.com/discussions/how-does-globalprotect-work-in-palo-alto) ### 12. [SOTI MobiControl](https://www.g2.com/products/soti-mobicontrol/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 29 **Product Description:** SOTI MobiControl is the Enterprise Mobility Management (EMM) solution that gives you visibility and control over where your business-critical mobile devices are, what they’re doing, how they’re performing and what security or compliance risks they’re facing. ### What Do G2 Reviewers Say About SOTI MobiControl? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **comprehensive and centralized management** of SOTI MobiControl, enabling efficient control over all devices. - Users highlight the **ease of use** of SOTI MobiControl, praising its user-friendly interface for managing mobile devices. - Users value the **remote access functionality** of SOTI MobiControl for effective support and assistance with devices. - Users appreciate the **simple management interface** of SOTI MobiControl, which streamlines device management across organizations. - Users appreciate the **comprehensive and centralized management** of SOTI MobiControl for its efficiency and reliability in device oversight. **Cons:** - Users face **authentication issues** with SOTI MobiControl, especially when devices are offline or turned off. - Users note the **high cost** and occasional performance lag when managing numerous devices with SOTI MobiControl. - Users find the **difficult learning curve** of SOTI MobiControl challenging, requiring time to master its comprehensive features. - Users note that the service is **expensive** , especially for environments with numerous devices, leading to performance issues. - Users find the **feature dysfunction** in location tracking and device locking limits the effectiveness of SOTI MobiControl. #### What Are Recent G2 Reviews of SOTI MobiControl? **"[Comprehensive Tool with Great Potential – A Solid Choice for MDM](https://www.g2.com/survey_responses/soti-mobicontrol-review-12385669)"** **Rating:** 4.5/5.0 stars *— Do Thanh T.* [Read full review](https://www.g2.com/survey_responses/soti-mobicontrol-review-12385669) --- **"[Effortless Setup and Outstanding Support](https://www.g2.com/survey_responses/soti-mobicontrol-review-12166714)"** **Rating:** 5.0/5.0 stars *— Juan R.* [Read full review](https://www.g2.com/survey_responses/soti-mobicontrol-review-12166714) --- #### What Are G2 Users Discussing About SOTI MobiControl? - [What is SOTI MobiControl used for?](https://www.g2.com/discussions/what-is-soti-mobicontrol-used-for) - [How do I bypass soti MobiControl?](https://www.g2.com/discussions/how-do-i-bypass-soti-mobicontrol) - [Is MobiControl a tracker?](https://www.g2.com/discussions/is-mobicontrol-a-tracker) ### 13. [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 224 **Product Description:** Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, effective way to view and control devices from a single administrative platform. Hexnode ensures a total separation of corporate and personal data on devices, ensuring the security of the data and the privacy of employees. Supported Operating Systems - Android, Fire OS, iOS, macOS, Linux, ChromeOS, visionOS, tvOS, Windows. Integrations: -Android Enterprise -Apple Business Manager (ABM) -Apple School Manager (ASM) -Azure AD Integration -G Suite (now Google Workspace) -Freshservice -LG, Kyocera and Samsun Knox Enterprise Solution -Microsoft AD -Okta -SCCM -Zendesk Here're the best features of Hexnode UEM: -Android Enterprise program. -Apple Business Manager and Apple School Manager Integrations. -Automated device management. -Web Content Filtering. -BYOD Deployment. -WPCO - Enrollment for Android -Bypass Activation Lock on Apple devices. -Co-managing Windows devices. -Enrollment Profiles for Android, iOS and Windows -Compliance management across the entire device fleet. -Custom Roles for technicians. -Digital Signage -Custom Reports -Different Device Encryption and Security Strategies. -Over-the-air deployment of endpoints using Samsung's Knox Mobile -Enrollment and Google's Zero Touch Enrollment. -Enable Account and Network Configuration. -Enroll using Apple Configurator and other quick enrollment options. -Enterprise application installation using IPA, APK, XAPK, MSI, DMG or PKG files for different platforms. -AI based Scripting with the help of Hexnode Genie. -Automate routine device management tasks with Deployments -Hexnode browser to enable multi-tabbed browsing on mobile devices. -Kiosk mode with a wide range of functionalities. -Unattended Remote Access -Account driven enrollment for Apple devices -Patch management. -Manage any number of devices within a single centralized console. -Monitor and track everything from an intuitive dashboard. -Out-of-the-box devices management. -Out-of-bound product management with REST-based API. -Precisely document security and compliance through a wide array of reports. -Provision, deploy and manage mobile applications. -Remotely set up device configurations on the user devices. -Remote view and control help admins troubleshoot the devices remotely. -ROM Enrollment for Android. -Seamless User Provision. -Selectively restrict device functionalities. -Incidents tab -Compliance policy -LAPS for Windows Security -Self Service device management for macOS and Windows -ChromeOS Managed Guest Sessions -Okta Device Trust -Conditional Access using Entra ID -Android SCEP Solutions we offer: -Unified Endpoint Management -Application Management -Bring Your Own Device -Cross-Platform Support -Enterprise Mobility Management -Identity and Access Management -IoT Device Management -Mobile Device Management -Mobile Application Management -Mobile Content Management -Mobile Expense Management -Mobile Security Management -Mobile Threat Defense -Kiosk Software -Remote Monitoring and Management -Rugged Device Management -Patch Management Trusted by SMBs to Fortune 100 Companies around the world. Check out these case studies: AudiçãoActiva - https://www.hexnode.com/mobile-device-management/mdm-case-study-audicaoactiva/ Andalusia Hospitals - https://www.hexnode.com/mobile-device-management/mdm-case-study-andalusia-hospitals/ Choyce - https://www.hexnode.com/mobile-device-management/mdm-case-study-choyce/ Condé Nast - https://www.hexnode.com/mobile-device-management/mdm-case-study-conde-nast/ DigitalMint - https://www.hexnode.com/mobile-device-management/mdm-case-study-digitalmint/ DKT Philippines - https://www.hexnode.com/mobile-device-management/mdm-case-study-dkt-international/ Hartley ISD - https://www.hexnode.com/mobile-device-management/mdm-case-study-hartley-isd/ Ur & Penn - https://www.hexnode.com/mobile-device-management/mdm-case-study-ur-penn/ Western Airways - https://www.hexnode.com/mobile-device-management/mdm-case-study-western-airways/ ### What Do G2 Reviewers Say About Hexnode UEM? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Hexnode UEM, appreciating its simplicity and effective support for troubleshooting. - Users value the **interactive UI and real-time troubleshooting** of Hexnode UEM, enhancing their management experience across platforms. - Users value the **seamless device management** with Hexnode, enabling easy integration and compliance across all devices. - Users appreciate the **excellent customer support** of Hexnode UEM, benefiting from 24/7 assistance and thorough documentation. - Users value the **flexibility of policy management** in Hexnode UEM, enhancing device management with ease and efficiency. **Cons:** - Users note the **lack of advanced features** in Hexnode UEM, desiring greater customization and deeper analytics. - Users find the **pricing to be quite expensive** , especially challenging for smaller teams needing fewer licenses. - Users note the **limited features** of Hexnode UEM, expressing a desire for essential functionalities to be included. - Users note the **missing features** in Hexnode UEM, particularly in reporting, automation, and management for macOS and Windows. - Users experience **long sync times** and face difficulties with a confusing dashboard, reducing overall effectiveness. #### What Are Recent G2 Reviews of Hexnode UEM? **"[Lockdown Tablets with Hexnode UEM](https://www.g2.com/survey_responses/hexnode-uem-review-12661506)"** **Rating:** 4.5/5.0 stars *— Verified User in Oil & Energy* [Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-12661506) --- **"[IT Systems Specialist](https://www.g2.com/survey_responses/hexnode-uem-review-12177025)"** **Rating:** 5.0/5.0 stars *— EFraim R.* [Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-12177025) --- #### What Are G2 Users Discussing About Hexnode UEM? - [What is Hexnode UEM used for?](https://www.g2.com/discussions/what-is-hexnode-uem-used-for) - 1 comment - [What is the best MDM solution?](https://www.g2.com/discussions/what-is-the-best-mdm-solution) - [What does MDM software do?](https://www.g2.com/discussions/what-does-mdm-software-do) ### 14. [Citrix Endpoint Management](https://www.g2.com/products/citrix-endpoint-management/reviews) **Average Rating:** 4.0/5.0 **Total Reviews:** 25 **Product Description:** Citrix Endpoint Management provides a modern approach unified endpoint management. Manage all your devices including desktops, laptops, smartphones, tablets, and IoT through a single platform. #### What Are Recent G2 Reviews of Citrix Endpoint Management? **"[Citrix helping is space management](https://www.g2.com/survey_responses/citrix-endpoint-management-review-8288852)"** **Rating:** 4.5/5.0 stars *— Syed M.* [Read full review](https://www.g2.com/survey_responses/citrix-endpoint-management-review-8288852) --- **"[Best available remote access solution for Financial Services](https://www.g2.com/survey_responses/citrix-endpoint-management-review-7461397)"** **Rating:** 4.5/5.0 stars *— Fahad K.* [Read full review](https://www.g2.com/survey_responses/citrix-endpoint-management-review-7461397) --- #### What Are G2 Users Discussing About Citrix Endpoint Management? - [What is Citrix Endpoint Management used for?](https://www.g2.com/discussions/what-is-citrix-endpoint-management-used-for) ### 15. [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 793 **Product Description:** SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance. ### What Do G2 Reviewers Say About SolarWinds Observability? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of SolarWinds Observability, appreciating its intuitive interface and simplified monitoring. - Users appreciate the **unified view** SolarWinds Observability offers, enhancing troubleshooting and performance monitoring efficiency. - Users value the **unified visibility** for streamlined monitoring and effective troubleshooting across infrastructure and networks. - Users value the **monitoring capabilities** of SolarWinds Observability for its scalability and efficient management of network environments. - Users value the **intuitive user interface** of SolarWinds Observability, enhancing operational management and service reliability. **Cons:** - Users find the product **expensive** , especially for small companies, despite appreciating its ease of use and features. - Users find the **steep learning curve** of SolarWinds Observability challenging, complicating initial setup and usage. - Users face **integration issues** with certain third-party tools, leading to compatibility challenges and setup difficulties. - Users find the **complex setup** demanding, requiring technical expertise and often outdated documentation to navigate successfully. - Users face **configuration difficulties** with SolarWinds Observability, requiring significant technical skills for deployment and integration. #### What Are Recent G2 Reviews of SolarWinds Observability? **"[Unified, Intuitive Observability with Powerful Alerting](https://www.g2.com/survey_responses/solarwinds-observability-review-12445244)"** **Rating:** 4.0/5.0 stars *— Thisal R.* [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12445244) --- **"[Clear, Practical Dashboard That Simplifies Database Monitoring Across Systems](https://www.g2.com/survey_responses/solarwinds-observability-review-12283791)"** **Rating:** 4.5/5.0 stars *— Jay V.* [Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12283791) --- #### What Are G2 Users Discussing About SolarWinds Observability? - [What is SolarWinds Network Performance Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-network-performance-monitor-used-for) - 2 comments - [What is SolarWinds NetFlow Traffic Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-netflow-traffic-analyzer-used-for) - 1 comment - [What is SolarWinds Network Configuration Manager used for?](https://www.g2.com/discussions/what-is-solarwinds-network-configuration-manager-used-for) ### 16. [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 458 **Product Description:** LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and security of their IT environments more effectively, the platform offers proactive remote monitoring and management (RMM), remote access and support, asset management, service management, mobile device management (MDM), AI-driven automation and reporting, and so much more. These features all contribute to faster, more effective problem-solving and IT management. Additionally, Resolve is built on the industry's first zero-trust architecture, helping IT teams mitigate threats and securely manage devices. The platform extends capabilities even further through integrations with leading tools like Acronis, Microsoft Teams, Microsoft Intune, Logitech, Jira Service Desk, ConnectWise PSA, HaloPSA, and SentinelOne, to optimize IT resources and streamline workflows. ### What Do G2 Reviewers Say About LogMeIn Resolve? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **user-friendly interface** of LogMeIn Resolve, enhancing ease of use and simplifying their workflow. - Users appreciate the **convenience and effectiveness** of LogMeIn Resolve, making desktop support streamlined and user-friendly. - Users appreciate the **convenience of remote access** with GoTo Resolve, enabling quick and effective support across devices. - Users value the **ease of remote support** with LogMeIn Resolve, enabling quick IT assistance from anywhere. - Users appreciate the **easy-to-use customer support** of LogMeIn Resolve, enhancing their troubleshooting efficiency and effectiveness. **Cons:** - Users face **remote access issues** with LogMeIn Resolve, including slow performance on older machines and Apple device connection problems. - Users find LogMeIn Resolve to be **expensive** , especially compared to similar products with equivalent functionality. - Users experience **slow performance** with LogMeIn Resolve, particularly after updates and during file transfers. - Users often face **technical issues** like glitches during remote sessions and inaccurate geolocation, impacting their efficiency. - Users experience **connection issues** with LogMeIn Resolve, leading to delays and occasional disconnections during tasks. #### What Are Recent G2 Reviews of LogMeIn Resolve? **"[Fast, Secure, Multi-Platform Remote Support in One Console](https://www.g2.com/survey_responses/logmein-resolve-review-11714343)"** **Rating:** 4.5/5.0 stars *— Mani J.* [Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-11714343) --- **"[Efficient Remote Access, Frustrating Support](https://www.g2.com/survey_responses/logmein-resolve-review-12800737)"** **Rating:** 4.0/5.0 stars *— David K.* [Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-12800737) --- #### What Are G2 Users Discussing About LogMeIn Resolve? - [How much does GoToAssist cost?](https://www.g2.com/discussions/how-much-does-gotoassist-cost) - [How do I use GoToAssist remote?](https://www.g2.com/discussions/how-do-i-use-gotoassist-remote) - 1 comment - [What is GoToAssist remote support?](https://www.g2.com/discussions/what-is-gotoassist-remote-support) ### 17. [Ivanti Neurons for Unified Endpoint Management](https://www.g2.com/products/ivanti-neurons-for-unified-endpoint-management/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 92 **Product Description:** Ivanti Neurons for UEM unifies the management and security of every device across the enterprise—Windows, macOS, Linux, mobile, rugged, IoT, and VR/XR headsets—within a single platform. Powered by AI, it automates patching, compliance, onboarding, and remediation, eliminating manual effort while strengthening protection across the entire device estate. With Ivanti Neurons for UEM, organizations gain risk based patching, zero touch onboarding, self healing device capabilities, proactive digital experience optimization, and continuous compliance, all reinforced by automated AI insights that surface issues before they impact productivity. Ivanti Neurons for UEM delivers full visibility across your environment, eliminating blind spots and enabling IT and Security teams to shift from reactive firefighting to strategic action. Its native integrations streamline workflows, enhance cross team alignment, and help strengthen an organization’s overall security posture. The result: organizations reduce risk, scale IT efficiency, and deliver seamless, resilient, and secure digital experiences for every user. ### What Do G2 Reviewers Say About Ivanti Neurons for Unified Endpoint Management? *AI-generated summary from verified user reviews* **Pros:** - Users value the **strong automation** of Ivanti Neurons, enhancing efficiency through self-healing and streamlined patching processes. - Users value the **strong automation and self-healing features** of Ivanti Neurons, simplifying management across all devices. - Users note the **ease of access and integration** with multiple OS, enhancing deployment and management efficiency. - Users value the **centralized management** that offers robust automation and comprehensive visibility for all devices. - Users value the **cross-platform support** of Ivanti Neurons for Unified Endpoint Management, enhancing visibility across all devices. **Cons:** - Users report issues with a **cluttered UI and slow performance** , making navigation and large-scale management challenging. - Users find the **cluttered and unintuitive UI** of Ivanti Neurons hampers efficient navigation and quick access to tools. - Users experience **slow performance** when managing large device counts, affecting efficiency during critical tasks. - Users find the **complexity** in setup, customization, and licensing to hinder their overall experience with Ivanti Neurons. - Users find the **steep learning curve** for setup and customization challenging, impacting their overall experience. #### What Are Recent G2 Reviews of Ivanti Neurons for Unified Endpoint Management? **"[Centralized Device Management Made Easy with Ivanti Neurons for UEM](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-12786723)"** **Rating:** 4.5/5.0 stars *— Nijat I.* [Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-12786723) --- **"[Gets the job done right!](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-9013820)"** **Rating:** 5.0/5.0 stars *— Brandon G.* [Read full review](https://www.g2.com/survey_responses/ivanti-neurons-for-unified-endpoint-management-review-9013820) --- ### 18. [Scalefusion](https://www.g2.com/products/scalefusion/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 372 **Product Description:** Scalefusion builds software for managing devices, access, and security. The unique advantage Scalefusion customers benefit from is the one platform, one agent solution that lets IT admins manage endpoints, secure access, and security in one dashboard. The power product lineup includes: ➠ Scalefusion Endpoint Management: Manage and secure smartphones, tablets, laptops, rugged devices, POS systems, and digital signage across operating systems, from a single dashboard. ➠ OneIdP | Zero Trust Access: Conditional access built on real-time device posture, ensuring only trusted users on compliant devices can access business emails and apps. ➠ Veltar | Endpoint Security & Compliance: Endpoint security with automated compliance, secure web gateway, and endpoint DLP to keep devices aligned with security standards. Together, they run on a single platform, powered by a single agent. With Scalefusion, businesses globally ensure their devices are configured, secure user access is enforced, and security is continuous. Trusted by 12,000+ businesses across 120+ countries, with a global partner network of 200+. ### What Do G2 Reviewers Say About Scalefusion? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **responsive customer support** of Scalefusion, ensuring quick solutions for their device management needs. - Users appreciate the **responsive and helpful device management** support of Scalefusion, enhancing their overall experience efficiently. - Users find Scalefusion's interface **easy to use** , facilitating efficient management and control of devices in classrooms. - Users enjoy the **easy device management** and robust features of Scalefusion, enhancing classroom control and IT efficiency. - Users appreciate the **exceptional problem resolution** from Scalefusion, highlighting prompt support and effective follow-up. **Cons:** - Users find the **learning curve for setup complex** , particularly for those unfamiliar with configurations across different operating systems. - Users are frustrated by the **missing features** in Scalefusion, limiting device management and affecting usability. - Users find **difficult learning** curves when setting up user profiles and complex configurations on Scalefusion. - Users note that there’s **room for improvement** , particularly in providing better guidance for new users and admins. - Users find the **complex setup** of Scalefusion challenging, particularly for those unfamiliar with certificate-based authentication. #### What Are Recent G2 Reviews of Scalefusion? **"[Best-in-class Customers Support Makes Scalefusion's Remote Device Management Effortless](https://www.g2.com/survey_responses/scalefusion-review-12493332)"** **Rating:** 5.0/5.0 stars *— Roderick S.* [Read full review](https://www.g2.com/survey_responses/scalefusion-review-12493332) --- **"[Simplifying Device Management with Integrated IAM](https://www.g2.com/survey_responses/scalefusion-review-12414136)"** **Rating:** 4.5/5.0 stars *— Shruti J.* [Read full review](https://www.g2.com/survey_responses/scalefusion-review-12414136) --- #### What Are G2 Users Discussing About Scalefusion? - [What is Scalefusion used for?](https://www.g2.com/discussions/what-is-scalefusion-used-for) - 1 comment ### 19. [KACE Unified Endpoint Manager](https://www.g2.com/products/kace-unified-endpoint-manager/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 93 **Product Description:** Replace your manual processes, non-integrated point solutions, or overly complex software suite with the industry’s most comprehensive endpoint systems management solution and give your IT team more time to innovate. KACE fast-to-implement, easy-to-use systems management and deployment solutions provision, manage, secure, and service your growing organization’s network-connected devices, including Windows PCs, Macs, Chromebooks, tablets, Linux, UNIX, and Windows Servers, printers, storage and the internet of things (IoT), while delivering rapid return on investment. And, to add more value to your endpoint systems management solution, explore KACE Essential Services. #### What Are Recent G2 Reviews of KACE Unified Endpoint Manager? **"[Great software for pushing applications, remote install and OS patches/updates](https://www.g2.com/survey_responses/kace-unified-endpoint-manager-review-6825127)"** **Rating:** 4.0/5.0 stars *— Verified User in Government Administration* [Read full review](https://www.g2.com/survey_responses/kace-unified-endpoint-manager-review-6825127) --- **"[Save mad time with this amazing tool](https://www.g2.com/survey_responses/kace-unified-endpoint-manager-review-7091013)"** **Rating:** 4.0/5.0 stars *— Rafael R.* [Read full review](https://www.g2.com/survey_responses/kace-unified-endpoint-manager-review-7091013) --- #### What Are G2 Users Discussing About KACE Unified Endpoint Manager? - [What are the benefits and drawbacks of using KACE Unified Endpoint Manager for IT asset management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-kace-unified-endpoint-manager-for-it-asset-management) - 1 comment - [What is KACE Unified Endpoint Manager used for?](https://www.g2.com/discussions/what-is-kace-unified-endpoint-manager-used-for) - [How much does KACE cost?](https://www.g2.com/discussions/how-much-does-kace-cost) ### 20. [Esper](https://www.g2.com/products/esper/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 233 **Product Description:** Esper is an enterprise-grade, OS-agnostic device orchestration solution purpose-built to manage and scale fleets of dedicated devices in complex, high-stakes environments—like restaurants, retail, hospitality, logistics, and healthcare Esper supports Android, Linux, Windows, and iOS/iPadOS devices, offering a single, unified platform to provision, monitor, update, and secure devices at scale. Whether you're managing kiosks, digital signage, POS systems, handhelds, or edge AI devices, Esper provides the tools to ensure uptime, enforce policy, and automate updates—without the need for fragile scripting or manual intervention. By using Esper’s device management solution, organizations can: - Eliminate tool sprawl and vendor lock-in with a single platform that manages every device, legacy and modern, across diverse form factors and operating systems. - Scale device fleets, without over-burdening IT, with Esper’s standardized processes and workflows, plus developer-friendly tools and automation that reduce siloes and put the focus back on high-value work. - Deliver consistent, reliable device experiences at every location with unified onboarding, compliance, telemetry, and troubleshooting that protect uptime and reduce fire drills. Through advanced capabilities, such as remote control and debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and Seamless Provisioning, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond. ### What Do G2 Reviewers Say About Esper? *AI-generated summary from verified user reviews* **Pros:** - Users find Esper to be **extremely easy to use** , enhancing management efficiency and integration with minimal maintenance required. - Users highlight the **excellent customer support** of Esper, noting responsiveness and effectiveness in addressing concerns. - Users value the **remote access capabilities** of Esper, enabling efficient management and troubleshooting of multiple devices. - Users value the **user-friendly interface** of Esper, making device management efficient and straightforward for all. - Users commend the **easy integration and management** of Esper for simplifying device oversight across large fleets. **Cons:** - Users find Esper **too expensive** when scaling up, leading to reconsideration of alternative solutions for troubleshooting. - Users have noted some **missing features** like sync delays and a lack of advanced reporting tools. - Users face **limited compatibility** with enterprise networks, requiring manual setup that complicates initial device configuration. - Users experience **sync delays and bugs** with Esper, which can disrupt device configuration and overall functionality. - Users find Esper's interface **cumbersome and confusing** , impacting usability and reliability with device streaming and activation. #### What Are Recent G2 Reviews of Esper? **"[Effortless Device Management with Esper](https://www.g2.com/survey_responses/esper-review-12251169)"** **Rating:** 4.5/5.0 stars *— Chad P.* [Read full review](https://www.g2.com/survey_responses/esper-review-12251169) --- **"[Seamless Device Management with Stellar Support](https://www.g2.com/survey_responses/esper-review-12260386)"** **Rating:** 4.5/5.0 stars *— Tomas P.* [Read full review](https://www.g2.com/survey_responses/esper-review-12260386) --- ## What Is Mobile Device Management (MDM) Software? [IT Management Software](https://www.g2.com/categories/it-management) ## What Software Categories Are Similar to Mobile Device Management (MDM) Software? - [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management) - [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management) - [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- ## How Do You Choose the Right Mobile Device Management (MDM) Software? ### What You Should Know About Mobile Device Management (MDM) Software ### What is mobile device management software? Mobile devices like smartphones and tablets have become indispensable assets, often rivaling or surpassing the significance of laptops or desktop computers in specific roles. Navigating this landscape is complex, but MDM solutions can help you out.  MDM tools are designed to help businesses overcome the challenges of keeping track of mobile endpoints across organizations. Companies can oversee crucial mobile devices and applications with features like device detection and integration, adherence to policy rules, and application deployment.  MDM solutions also play a pivotal role in securing the corporate data on the devices, allowing businesses to control access to confidential information or take more drastic measures such as locking or wiping the device remotely.  ### What are the standard features of mobile device management software? Mobile device management software offers a range of core features that users find highly beneficial, including: - **Device identification:** MDM solutions make it possible to create a comprehensive directory of company-owned mobile assets and bring your own devices (BYOD). It includes device ownership, age, and maintenance history. - **Device configuration:** A significant advantage of MDM solutions lies in their capacity to configure company devices uniformly according to specified requirements. Particularly valuable for ensuring regulatory compliance, MDM tools assist in meeting data security regulations applicable to mobile devices. - **Device activity tracking:** MDM software allows businesses to monitor the use of corporate mobile devices to gain insights into proper handling. Tracking usage helps justify the need for corporate mobile devices and optimizes their use. - [Data security](https://www.g2.com/glossary/data-security-definition) **:** Specific MDM solutions incorporate robust data security measures in device configuration. These may include additional anti-malware solutions, heightened identity verification, or data encryption to support overall [data protection](https://learn.g2.com/data-protection). - **Remote security actions:** In the event of a compromised device, many MDM solutions can take control of the device remotely by locking the device, purging all business data, or initiating a complete wipe. ### What are the benefits of mobile device management software? The benefits of using a mobile device management software include: - **Control over corporate mobile devices:** MDM software provides comprehensive visibility into varying devices and operating systems. MDM facilitates control over a device’s entire lifecycle, supporting remote configuration, timely replacements, and prompt updates. It also swiftly restricts access to business information when an employee leaves the company. - **Cost reduction, increased productivity, and efficiency:** MDM centralizes the management of multiple devices. Automation capabilities streamline device management tasks, saving time, minimizing errors, and expediting device setup.  - **Compliance management:** MDM simplifies adherence to IT guidelines and standards by handling compliance initiatives from a unified console.  - **Device and data security:** MDM focuses on enriching data security in an era when mobile devices are susceptible to cyber threats. It employs various restriction options and configurations to safeguard against cyberattacks to properly address the vulnerability of smartphones and tablets. - **Remote management:** Organizations can centrally manage devices from any location, which provides flexibility and control. This includes the installation of required software and the assurance that devices are appropriately configured.  - **Policy enforcement:** MDM allows employers to employ app restrictions and passcode enforcement policies. This secures organizational information; it is particularly valuable for shared devices for personal and work purposes. ### Who uses mobile device management software? The following professionals most commonly use mobile device management software: - **Internal IT Teams** use MDM for advanced supervision and integrate it into security strategies to prevent unauthorized access. - **Healthcare professionals** turn to MDM to secure devices for in-home health aides and patient monitoring and to ensure compliance with regulations like HIPAA. - **Transportation and logistics sector employees** rely on MDM for rapid device enrollment to guarantee adherence to standards like the electronic logging device (ELD) rule. - **Educational institutions** utilize MDM for remote configuration, app installation, and a secure learning environment with usage restrictions. - **Retail and service industries** securely deploy mobile devices for various roles, like Single-App Kiosk mode and customization options for brand consistency. - **Government employees** use MDM to secure devices and data, enhancing operational efficiency while meeting stringent standards. - **Small businesses** opt for cloud-based MDM tools for device tracking and remote management, enhancing efficiency without needing in-house IT specialists. - **Managed service provider** institute automated and secure processes using MDM. They proactively manage customer devices through a centralized portal for enhanced service delivery. ### Mobile device management software pricing Mobile device management software providers offer pricing plans to cater to the diverse needs of businesses. While specific details vary among providers, here are common pricing plans associated with MDM software. - **Per-device pricing:** Charges are based on the number of devices the MDM software manages. This suits businesses with a predictable number of devices that require management. - **User-based pricing:** Costs are determined by the number of users or employees who require device management. User-based works for businesses with a fluctuating number of devices per user or multiple devices per user. - **Cloud-based vs. on-premises:** Cloud-based MDM solutions often follow a subscription model with pricing based on the number of devices or users. On-premises solutions may involve a one-time licensing fee or annual maintenance costs. - **Trial periods:** Some providers offer free trial periods for businesses that want to test the MDM software before committing to a paid plan. ### Software and services related to mobile device management software Related solutions and services that can be used alongside mobile device management software include: - **Mobile application management (MAM) software****:** [Mobile application management (MAM) solutions](https://www.g2.com/categories/mobile-application-management) pair well with MDM tools and focus on the actual device applications instead of the overall device. They let companies deliver and manage necessary applications to mobile devices, helping secure any company data that might flow through them. - [Enterprise mobility management (EMM) software](https://www.g2.com/categories/enterprise-mobility-management) **:** The summary of MDM and MAM enterprise mobility management (EMM) solutions cover the basic needs of organizing and tracking a company's mobile devices. These tools function particularly nicely for smaller businesses that might not have many endpoints but heavily utilize mobile devices in their workflow. - **Endpoint management software**** :** Another valuable partner to MDM tools, [endpoint management solutions](https://www.g2.com/categories/endpoint-management) help companies secure mobile devices and other endpoints. Businesses use them together to view their mobile devices comprehensively. - [Unified endpoint management (UEM) software](https://www.g2.com/categories/unified-endpoint-management-uem) **: ** UEM encompasses all of MAM, MDM, and endpoint management functions under a single platform. These products are typically employed at the enterprise level, where the number of individual endpoints is in the thousands. ### Challenges with mobile device management software Some common challenges with mobile device management software are: - **Device compatibility:** Not all MDM solutions cover every mobile [OS](https://www.g2.com/glossary/operating-system-definition) or device hardware. To prevent compatibility issues, ensure that the selected MDM software supports specific mobile OS and devices used by the company. - **Provider compatibility:** Compatibility challenges extend to data providers like ISPs or telecom companies. Ensuring compatibility with all potential vendors can prove to be cumbersome. - **Data security and privacy:** Transmitting sensitive corporate data via personal mobile devices raises security and privacy concerns. Some MDM solutions may not fully safeguard against breaches. - **Vendor lock-in:** MDM solutions from major tech companies may lead to vendor lock-in, limiting flexibility when supporting third-party applications. This restriction hinders the organization's software choices and may require integration-specific APIs. - **Complexity:** MDM solutions can be intricate and pose challenges in setup and maintenance. Technical expertise is often necessary, which may be lacking. Investing in training or dedicated IT support becomes essential to overcome these difficulties. - **Cost:** Implementing and maintaining an MDM solution incurs a notable cost, typically involving monthly or annual fees based on the number of managed devices.  ### Which companies should buy mobile device management software? Industries across various sectors can benefit from implementing mobile device management software. Here are a few sectors where [MDM](https://www.g2.com/glossary/mobile-device-management-definition) is particularly advantageous. - **Healthcare:** Healthcare providers use mobile devices extensively to access and update patient records, monitor recovery, and deliver treatment. The privacy and security of this sensitive data are paramount, necessitating MDM platforms.  - **Retail sector:** Mobile devices serve diverse purposes, from information kiosks to mPOS systems and inventory tools. MDM solutions offer real-time information for better efficiency and coordination. They simplify tasks, track inventory, and improve decision-making. MDM ensures security by protecting sensitive retail data. - **Education:** The education sector employs many mobile devices for students and teachers, including tablets and smartphones. MDM software creates a safe learning environment by giving educators control over user activity, limiting access to approved websites and apps, and preventing exposure to inappropriate online content.  - **Warehousing and logistics:** Mobile devices like rugged tablets, handheld scanners, and wearable devices are integral to warehouse operations. MDM platforms efficiently manage these devices to ensure workers get updates, patches, and monitoring capabilities.  - **Transportation:** In transportation, mobile devices are used for navigation, communication, and remote operations. MDM software becomes essential for configuring, updating, and managing these devices remotely. It helps troubleshoot issues, locate devices, and ensure secure communication, mainly when devices go offline or encounter technical problems. ### How to choose mobile device management software Choosing a mobile device management software depends on the business needs, preferences, and work type. The following explains the step-by-step process buyers can use to find a suitable mobile device management software: #### Identify business needs and priorities Consider whether the focus is safeguarding sensitive data, enhancing productivity, or achieving a balance between the two. For instance, an effective MDM solution can increase productivity by limiting employee access to specific distracting applications.  Simultaneously, establishing robust password requirements and encryption features fortifies defense against unauthorized access, further safeguarding sensitive data. The company must frame goals to address specific challenges that have measurable outcomes. #### Choose the necessary technology and features Selecting the essential technology, MDM involves careful consideration of four indispensable factors: - **Remote device management:** AnMDM solution must empower administrators to efficiently oversee and control devices remotely to guarantee uninterrupted functionality and quick issue resolution. - **User experience and ease of use:** An effective MDM solution should prioritize a user-friendly interface to facilitate straightforward navigation and configuration. - **Multi-platform support for BYOD Policies:** An MDM solution must be versatile enough to accommodate various operating systems and device types to maintain compatibility with different devices. - **Application management:** The organization ought to be able to more easily enforce policies, roll out updates, and optimize application usage with a comprehensive MDM solution. - **Reporting and analytics:** To enable proactive measures and strategic planning, an MDM solution should provide full insight into device usage, security metrics, and performance data. In addition to these core features, the value of integrations cannot be overstated. Smooth integration with third-party tools and services enhances the MDM solution's capacity to extend beyond traditional device management and fosters a comprehensive and cohesive IT ecosystem. #### Review vendor vision, roadmap, viability, and support Evaluating an MDM vendor involves meticulously examining its vision and roadmap to ensure it matches the organization's trajectory and can adapt to evolving technological landscapes. Prioritizing these aspects ensures effective deployment and ongoing adaptability to dynamic needs. A vendor who offers comprehensive support from onboarding to setup assistance contributes to an easy integration process. Furthermore, an extensive knowledge base and community empower users to find context-specific solutions.  #### Evaluate the deployment and purchasing model It's imperative to understand the organization's budget constraints and the IT team's capabilities in terms of initial setup and ongoing maintenance. Whether on-premise or cloud-based, the deployment model should align with the organization's preferences and requirements. An on-premise solution may offer greater control but could demand more resources. On the other hand, a cloud-based solution often provides flexibility and scalability, which reduces the burden on internal IT departments.  The purchasing model should also be transparent and meet the budgetary constraints. Whether it's a subscription-based model, perpetual licensing, or a combination of both, the finance team must understand the total cost of ownership and the scalability of the pricing structure.  #### Put it all together Choose an MDM solution prioritizing data security, user-friendly design, and multi-platform support. Evaluate vendors based on alignment, support, and integration options and consider on-premise tools for control or cloud-based for flexibility. For a comprehensive solution, align the purchasing model with budget and scalability needs. ### Implementation of mobile device management software #### How is mobile device management software implemented? The team responsible for implementation needs a comprehensive communication plan to set up the MDM platform successfully. They must Initiate the communication plan early and emphasize transparency and overcommunication to clarify what MDM is and how teams will use it. Address potential hesitation by offering alternatives, such as giving them corporate devices or financial incentives for compliance. Make sure to discuss the requirements for a password, rules for password complexity, device encryption, and the limits of corporate access. Additionally, differentiate between Android and iOS. For Android, use the Android Enterprise framework during provisioning to convert phones into business-ready devices with a focus on preventing data leakage. For Apple devices, register on the Apple ABM portal to obtain an ABM organization ID to prepare all supervised devices for MDM enrollment.  ### Mobile device management software trends - **Rising mobility:** The pervasiveness of mobile devices continues to grow, especially in the corporate world. Mobile endpoints are on the rise, and with them, the need for effective tracking and management strategies. - **Privacy and security emphasis:** With increasing scrutiny on data privacy and security, MDM software is a crucial layer of protection for corporate and individual user data. The evolving regulatory landscape underscores the importance of full [mobile data security](https://www.g2.com/glossary/mobile-data-security-definition) measures. - **BYOD evolution:** The sudden shift to remote work due to the COVID-19 pandemic led to the inevitable rise of bring your own device (BYOD). While IT policies may have become more flexible, well-ordered MDM has become paramount for managing personal devices. - **Integration with virtual reality (VR) and augmented reality (AR):** The integration of MDM with VR is revolutionizing industries like field service and maintenance. [Augmented reality AR](https://www.g2.com/glossary/augmented-reality-definition) tools, facilitated by MDM, allow technicians to overlay digital information on physical equipment to enhance precision and collaboration. These technologies require high performance, high bandwidth, and high-security management to support immersive experiences in various business applications. - **AI-driven innovation:** Artificial intelligence (AI) is steering innovation in MDM, enabling automation, optimization, and personalization. AI-powered MDM analyzes device usage patterns, identifies threats, optimizes performance, and provides proactive support. - **Zero-trust security model:** Adopting a zero-trust security model in MDM assumes that every device, network, or user is inherently suspicious. Along with continuous monitoring and verification, this model uses the principle of least privilege to prevent data breaches and reduce the risk of insider threats. _Researched and written by_ [_Tian Lin_](https://research.g2.com/insights/author/tian-lin) _Edited and reviewed by_ [_Aisha West_](https://www.linkedin.com/in/westeawest/)