# Best Mobile Device Management (MDM) Software for Small Business *By [Adam Crivello](https://research.g2.com/insights/author/adam-crivello)* Products classified in the overall Mobile Device Management (MDM) category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Mobile Device Management (MDM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Mobile Device Management (MDM) category. In addition to qualifying for inclusion in the Mobile Device Management (MDM) Software category, to qualify for inclusion in the Small Business Mobile Device Management (MDM) Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## How Many Mobile Device Management (MDM) Software Products Does G2 Track? **Total Products under this Category:** 103 ### Category Stats (May 2026) - **Average Rating**: 4.52/5 (↑0.01 vs Apr 2026) - **New Reviews This Quarter**: 377 - **Buyer Segments**: Mid-Market 46% │ Small-Business 37% │ Enterprise 18% - **Top Trending Product**: Matrix42 Unified Endpoint Management (+0.083) *Last updated: May 18, 2026* ## How Does G2 Rank Mobile Device Management (MDM) Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 22,000+ Authentic Reviews - 103+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Mobile Device Management (MDM) Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,263 reviews) | Unified RMM with patching and remote access for MSPs | "[NinjaOne Has Improved Our Support Efficiency](https://www.g2.com/survey_responses/ninjaone-review-12789374)" | | 2 | [Jamf](https://www.g2.com/products/jamf/reviews) | 4.7/5.0 (2,053 reviews) | Enterprise Apple device management with zero-touch enrollment | "[Top Rated MDM Software](https://www.g2.com/survey_responses/jamf-review-837848)" | | 3 | [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) | 4.5/5.0 (3,840 reviews) | Cloud directory for identity, devices, and SSO | "[A great solution for SME's looking for AD-like features without the on-prem requirement](https://www.g2.com/survey_responses/jumpcloud-review-10871254)" | | 4 | [Admin](https://www.g2.com/products/google-admin/reviews) | 4.4/5.0 (107 reviews) | Centralized Google Workspace user and policy administration | "[Versatile Admin Console with Robust Features](https://www.g2.com/survey_responses/admin-review-12375405)" | | 5 | [Iru](https://www.g2.com/products/iru/reviews) | 4.7/5.0 (792 reviews) | Apple MDM with blueprint provisioning for growing teams | "[A Reliable Solution for Structured IT Asset Governance](https://www.g2.com/survey_responses/iru-review-12812863)" | | 6 | [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) | 4.9/5.0 (403 reviews) | Remote Android device management for distributed fleets | "[AirDroid Business Streamlines Secure Remote Device Management Across Locations](https://www.g2.com/survey_responses/airdroid-business-review-12808806)" | | 7 | [Rippling IT](https://www.g2.com/products/rippling-it/reviews) | 4.7/5.0 (1,024 reviews) | HR-triggered device and access provisioning | "[Great tool for small, but mighty teams!](https://www.g2.com/survey_responses/rippling-it-review-12820566)" | | 8 | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5.0 (3,839 reviews) | Cross-platform remote access and IT support at scale | "[TeamViewer Makes Remote Support Easy and Smooth](https://www.g2.com/survey_responses/teamviewer-review-12835531)" | | 9 | [Deel IT](https://www.g2.com/products/deel-it/reviews) | 4.7/5.0 (486 reviews) | Global IT asset lifecycle for distributed remote teams | "[Streamlined Global Payments with Exceptional Security](https://www.g2.com/survey_responses/deel-it-review-12644513)" | | 10 | [Jamf Now](https://www.g2.com/products/jamf-now/reviews) | 4.4/5.0 (51 reviews) | Simple Apple MDM for small teams with blueprint configuration | "[Proactive Protection Against Phishing](https://www.g2.com/survey_responses/jamf-now-review-11788437)" | ## Which Type of Mobile Device Management (MDM) Software Tools Are You Looking For? - [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) *(current)* - [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management) - [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management) - [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- **Sponsored** ### JumpCloud JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=161&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=36316&secure%5Bresource_id%5D=161&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmobile-device-management-mdm%2Fsmall-business&secure%5Btoken%5D=e768ad73cf4517c3047ba39f8ca4fcdfd1ea0a18ba924aa8398178b517ac5ae1&secure%5Burl%5D=https%3A%2F%2Fjumpcloud.com%2Flp%2Fmdm-fava-bean-demo%3Futm_source%3DG2-Paid%26utm_medium%3DPaid-Directory%26utm_content%3DMDM%26utm_campaign%3DG2PaidPromotions&secure%5Burl_type%5D=paid_promos) --- ## Buyer Guide: Key Questions for Choosing Mobile Device Management (MDM) Software Software ### What does Mobile Device Management (MDM) software do? The best way I can describe MDM software is as a set of platforms that give IT teams centralized control over every device in the organization, from enrollment and configuration through security policy enforcement and remote remediation. Based on reviewer accounts, these platforms go beyond enforcing security policies. They manage patch deployment and application handling across all endpoints simultaneously, regardless of operating system or location. ### Why do businesses use Mobile Device Management (MDM) software? From my evaluation of G2 sentiment data, a clear pattern emerged. As organizations scaled, manually managing a growing fleet of laptops and mobile devices increased security risks and consumed a disproportionate amount of IT time. Looking deeper into the feedback, a few consistent motivations stood out: - Reviewers at distributed organizations describe MDM as essential infrastructure for maintaining device security without physical proximity to employees. - Many describe choosing platforms that also handle SSO, MFA, and directory services as eliminating a separate identity provider and reducing tool sprawl. - Users highlight systematic provisioning and deprovisioning as a significant time saver, especially at organizations with high headcount turnover. - MSP reviewers describe multi-tenant management as a central selection criterion for serving multiple client environments from a single console. ### Who uses Mobile Device Management (MDM) software primarily? Across G2 reviewer profiles, a clear trend emerged. IT services and computer software companies made up the majority of reviewers, with computer and network security and financial services close behind. - **IT administrators and systems engineers** manage fleet operations, patch deployment, and remote access across all organization endpoints. - **IT managers at SMBs** manage device fleets that would otherwise require dedicated endpoint specialists with a small team. - **MSPs and IT service providers** manage MDM deployments across multiple client environments, prioritizing multi-tenant scalability. - **Security officers** use device posture documentation and compliance reporting to satisfy audit requirements. ### What types of Mobile Device Management (MDM) software should I consider? The reviewer accounts I analyzed describe these platforms in a few consistent orientations: - **Pure MDM tools** focused on device enrollment, policy enforcement, and application management across endpoints. - **Unified endpoint management platforms** extending MDM to include remote monitoring, patch management, scripting, and helpdesk capabilities. - **Identity-and-device unified platforms** combining MDM with directory services, SSO, and MFA in a single cloud-hosted system. - **OS-specific solutions** built primarily around Apple or Windows ecosystems. ### What are the core features to look for in Mobile Device Management (MDM) software? The reviewer data I analyzed points to a consistent set of capabilities in the strongest platforms: - Cross-platform support handling Windows, macOS, iOS, and Android from a single console. - Automated patch management handling OS updates and third-party applications reliably across all device types. - Remote access and remediation tools allowing IT to diagnose and resolve device issues without interrupting employees. - Reliable enrollment workflows including zero-touch deployment and Apple Business Manager integration. - Compliance reporting generating audit-ready records of device posture and policy enforcement history. ### What trends are shaping Mobile Device Management (MDM) software right now? Across the G2 discussions I reviewed, a few directions are becoming clear: - **MDM and identity convergence is accelerating** as platforms eliminating the need for a separate identity provider earn strong buyer preference. - **Third-party patch management reliability** in mixed-OS environments remains the highest-priority capability gap buyers are evaluating. - **PSA and ticketing integration** is becoming a selection criterion for MSPs as native ticketing in MDM platforms matures slowly. - **Pricing transparency at scale** is an active concern as per-device costs escalate beyond initial estimates. ### How should I choose Mobile Device Management (MDM) software? In my view, the best MDM platforms share one quality: they give IT full visibility and control over every device without requiring platform-by-platform management. Use fleet composition as your first filter: platforms that excel in Windows-only or Apple-only environments frequently have meaningful capability gaps for the other OS, and several reviewers discovered this only after deployment. --- ## What Are the Top-Rated Mobile Device Management (MDM) Software Products in 2026? ### 1. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 4,263 **Why buyers love it?:** My review of G2 Data for NinjaOne revealed MSPs and internal IT teams describing a platform that replaces fragmented tools with a single pane of glass for endpoint monitoring, patch management, automation, and remote support. The intuitive UI that requires minimal onboarding, strong OS and application patching, and automation capabilities that let small IT teams support large device fleets without proportional headcount were the qualities cited most. Many also note the quality and speed of support alongside comprehensive documentation as what makes adoption and ongoing management practically achievable. The sentiment consistently reflects a platform valued as much for replacing something worse as for what it delivers on its own terms. ### What Do G2 Reviewers Say About NinjaOne? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of NinjaOne, appreciating seamless integration and straightforward implementation for daily tasks. - Users appreciate the **ongoing feature enhancements** and excellent support from NinjaOne, enhancing their overall experience and value. - Users value the **exceptional remote access** features of NinjaOne, praising its simplicity and effectiveness for IT support. - Users value the **powerful automation** in NinjaOne, enhancing efficiency and simplifying device management. - Users value the **great customer support** of NinjaOne, appreciating its helpfulness and training resources. **Cons:** - Users find the **missing features** in NinjaOne limiting, with a need for client-capable options like partner and customer portals. - Users find NinjaOne's **limited features** can hinder user management and third-party software deployment efficiency. - Users find that **improvement is needed** in NinjaOne's search functionality and ticketing system usability for end users. - Users note that NinjaOne's **limited documentation and occasional UI quirks** can hinder their overall experience. - Users experience **feature issues** with NinjaOne, noting scripting difficulties and functionality problems across different operating systems. #### Key Features - Central Dashboard - Workflow Management - Unified Communications Platform - Screen Sharing - Automation #### What Are Recent G2 Reviews of NinjaOne? **"[NinjaOne Has Improved Our Support Efficiency](https://www.g2.com/survey_responses/ninjaone-review-12789374)"** **Rating:** 4.5/5.0 stars *— Liam S.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-12789374) --- **"[Fast, responsive modern RMM solution for easy management](https://www.g2.com/survey_responses/ninjaone-review-12789598)"** **Rating:** 4.0/5.0 stars *— tylerd@kjlgroup.co.uk D.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-12789598) --- #### What Are G2 Users Discussing About NinjaOne? - [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments ### 2. [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,840 **Why buyers love it?:** I analyzed G2 reviews for JumpCloud and noticed distributed IT teams consistently describing a platform that replaces a fragmented combination of SSO, MDM, and RADIUS tools with a single cloud-based directory. Centralized identity management across Windows, Linux, and macOS, SSH key management at scale for production Linux environments, and automated provisioning and deprovisioning that removes manual steps from onboarding and offboarding workflows were the capabilities most valued. Many also note the financial and architectural advantage of handling workforce identity and device management without on-premise Active Directory as a meaningful operational shift. The feedback reflects a platform that earns its position by eliminating the fragmentation of modern IT identity infrastructure. ### What Do G2 Reviewers Say About JumpCloud? *AI-generated summary from verified user reviews* **Pros:** - Users find **JumpCloud easy to use** with its intuitive interface and seamless multi-system user management. - Users praise JumpCloud for its **easy device management** , promoting seamless user control across different operating systems. - Users appreciate the **security features** of JumpCloud, enhancing user management and access control effortlessly across devices. - Users love the **seamless integrations** with popular SaaS apps, simplifying user management across multiple platforms. - Users value JumpCloud's **intuitive user management** and responsive support, enhancing security and simplifying system integration. **Cons:** - Users find **missing features** in JumpCloud, such as limited macOS controls and lack of pre-built integrations, frustrating. - Users find the **settings navigation confusing** , especially beginners, and desire clearer instructions for features. - Users find JumpCloud's **limited features** frustrating, especially its smaller SSO app catalog and lack of specific documentation. - Users find **deployment challenges** on macOS and desire enhanced controls and reporting capabilities for better management. - Users find the **learning curve challenging** , particularly when importing contacts and navigating advanced features. #### Key Features - Authentication User experience - Remote Access - Ease of connecting applications - Fail over protection - Usage Information #### What Are Recent G2 Reviews of JumpCloud? **"[A great solution for SME's looking for AD-like features without the on-prem requirement](https://www.g2.com/survey_responses/jumpcloud-review-10871254)"** **Rating:** 5.0/5.0 stars *— Adam G.* [Read full review](https://www.g2.com/survey_responses/jumpcloud-review-10871254) --- **"[⭐⭐⭐⭐⭐ One Console for Identity, MDM, and Patching at Scale](https://www.g2.com/survey_responses/jumpcloud-review-11207491)"** **Rating:** 4.5/5.0 stars *— Emilia G.* [Read full review](https://www.g2.com/survey_responses/jumpcloud-review-11207491) --- #### What Are G2 Users Discussing About JumpCloud? - [How is JumpCloud redefining identity and access management in hybrid IT environments for tech companies?](https://www.g2.com/discussions/how-is-jumpcloud-redefining-identity-and-access-management-in-hybrid-it-environments-for-tech-companies) - 1 comment, 4 upvotes - [What is JumpCloud used for?](https://www.g2.com/discussions/jumpcloud-what-is-jumpcloud-used-for) - 3 comments, 4 upvotes - [Can JumpCloud replace Active Directory?](https://www.g2.com/discussions/jumpcloud-can-jumpcloud-replace-active-directory) - 3 comments, 1 upvote ### 3. [Admin](https://www.g2.com/products/google-admin/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 107 **Why buyers love it?:** What I found when assessing Google Admin Console on G2 was IT administrators consistently describing a platform that consolidates user account management, license assignment, app access controls, and device policy enforcement into one interface. New user provisioning, Google App Management across Drive, Gmail, and other Workspace services, and a clean dashboard that surfaces what needs attention across the organization were the capabilities most valued. Many also note how the centralization of administrative tasks reduces the multiple-tool navigation that previously characterized Workspace management for growing teams. The overall picture is an administrative console that earns its necessity by making Workspace governance manageable at scale. ### What Do G2 Reviewers Say About Admin? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Admin, making office management simple and accessible for everyone. - Users value the **superior security** of Google Admin, ensuring centralized and safe management of their organization’s tools. - Users value the **centralized management** of Google Admin, making user control and task handling seamless and efficient. - Users value the **seamless integrations** of Google Admin with Workspace tools, enhancing automation and efficiency in their workflow. - Users find Admin's **ease of use** invaluable, streamlining office management and enhancing overall accessibility for all users. **Cons:** - Users struggle with **poor navigation** , finding settings buried and documentation hard to follow, complicating their experience. - Users face a **steep learning curve** with Admin, making initial setup and navigation challenging and daunting. - Users find that **improvement is needed** in efficiency and accessibility of settings and reporting in Admin. - Users find the product **expensive** , facing high cancellation fees and unclear pricing that complicates their experience. - Users find **poor reporting** and navigation complicated, making tasks time-consuming and data tracking less efficient. #### Key Features - Multi-Systems Support - Applicatons Management - Remote Wipe - Regulation Compliant - Autonomous Task Execution #### What Are Recent G2 Reviews of Admin? **"[Unified Management Simplified, Needs More Control](https://www.g2.com/survey_responses/admin-review-12661072)"** **Rating:** 4.0/5.0 stars *— Chad P.* [Read full review](https://www.g2.com/survey_responses/admin-review-12661072) --- **"[Versatile Admin Console with Robust Features](https://www.g2.com/survey_responses/admin-review-12375405)"** **Rating:** 4.5/5.0 stars *— Vikas V.* [Read full review](https://www.g2.com/survey_responses/admin-review-12375405) --- ### 4. [Jamf](https://www.g2.com/products/jamf/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 2,053 **Why buyers love it?:** When I read through Jamf's G2 user feedback, enterprise IT administrators consistently described a platform that makes managing large Mac, iPad, and iPhone fleets operationally reliable. An interface that compares favorably to alternatives, advanced features for device compliance and security management, and the ability to handle macOS updates and app deployment with minimal manual effort were the capabilities most cited. Many also note the track record of staying current with Apple's evolving management frameworks as what keeps IT teams from having to build workarounds after each Apple release cycle. The feedback positions Jamf as the standard for organizations where Apple device management is a primary IT function. ### What Do G2 Reviewers Say About Jamf? *AI-generated summary from verified user reviews* **Pros:** - Users value the **powerful device management capabilities** of Jamf, enhancing efficiency and compliance across large environments. - Users love the **ease of use** of Jamf, simplifying the management of multiple Apple devices effortlessly. - Users value the **enhanced security and efficient management** features of Jamf Pro, which simplify IT tasks significantly. - Users value the **ease of managing multiple Apple devices** with Jamf Pro, streamlining their workflow significantly. - Users value the **exceptional customer support** from Jamf, enhancing their experience and facilitating effective device management. **Cons:** - Users find the **complexity of UX** in Jamf frustrating, making tasks more challenging than necessary. - Users find the **difficult learning curve** of Jamf challenging, particularly with new features and migrations. - Users suggest that Jamf requires **UI improvements** and better consistency in configurations for a smoother experience. - Users find the **learning curve challenging** , especially for advanced features that require scripting knowledge to navigate. - Users find that **new features in Jamf often appear simplistic** and lack the depth desired at launch. #### Key Features - Security and Compliance - Data Transport - Apple Support - Applicatons Management - Remote Wipe #### What Are Recent G2 Reviews of Jamf? **"[Top Rated MDM Software](https://www.g2.com/survey_responses/jamf-review-837848)"** **Rating:** 5.0/5.0 stars *— Kim T.* [Read full review](https://www.g2.com/survey_responses/jamf-review-837848) --- **"[Jamf Cloud Makes Apple Environment Setup and Migration Seamless](https://www.g2.com/survey_responses/jamf-review-12704988)"** **Rating:** 4.5/5.0 stars *— Victor P.* [Read full review](https://www.g2.com/survey_responses/jamf-review-12704988) --- #### What Are G2 Users Discussing About Jamf? - [What do you recommend for those looking to replace Jamf Connect with another identity management solution?](https://www.g2.com/discussions/what-do-you-recommend-for-those-looking-to-replace-jamf-connect-with-another-identity-management-solution) - [How can a new IT administrator best utilize Jamf Pro for managing a fleet of Apple devices in an organization?](https://www.g2.com/discussions/how-can-a-new-it-administrator-best-utilize-jamf-pro-for-managing-a-fleet-of-apple-devices-in-an-organization) - [What is Jamf Pro used for?](https://www.g2.com/discussions/what-is-jamf-pro-used-for) ### 5. [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 403 **Why buyers love it?:** My review of G2 Data for AirDroid Business revealed organizations managing Android devices in manufacturing, healthcare, logistics, and field service consistently describing a platform that enables remote device control without physical access. The ability to connect to and troubleshoot devices without interrupting the current user, group-level app deployment and policy management, and kiosk mode configuration for purpose-built device environments were the capabilities highlighted most. Many also note the reduction in time previously spent physically checking or guiding users through devices as the most direct operational improvement teams experienced. The feedback reflects a platform that makes managing distributed Android fleets feasible for lean IT teams. ### What Do G2 Reviewers Say About AirDroid Business? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of AirDroid Business particularly beneficial, streamlining processes and enhancing efficiency. - Users appreciate the **effective device management** of AirDroid Business, facilitating remote work and ensuring smooth operations. - Users appreciate the **remote access capabilities** of AirDroid Business, enabling efficient management of devices from anywhere. - Users value the **reliable real-time monitoring** and comprehensive features of AirDroid Business for security management. - Users love the **remote management capabilities** of AirDroid Business, making device oversight effortless and efficient. **Cons:** - Users find the **license purchasing model expensive** , leading to unnecessary costs for unneeded licenses. - Users feel that **improvement is needed** in chat support, pricing, and file sharing for a better experience. - Users suggest that **pricing issues** hinder access for smaller companies needing economical service packages. - Users note the **missing features** , such as limited language options and inadequate file sharing capabilities in AirDroid Business. - Users find the **difficult learning curve** challenging, requiring time and effort to master advanced settings effectively. #### Key Features - Android Support - Whitelist - Regulation Compliant - Device Configuration - Location Triggers #### What Are Recent G2 Reviews of AirDroid Business? **"[AirDroid Business Streamlines Secure Remote Device Management Across Locations](https://www.g2.com/survey_responses/airdroid-business-review-12808806)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/airdroid-business-review-12808806) --- **"[Reasonable and Practical MDM](https://www.g2.com/survey_responses/airdroid-business-review-12788482)"** **Rating:** 5.0/5.0 stars *— Mingze L.* [Read full review](https://www.g2.com/survey_responses/airdroid-business-review-12788482) --- #### What Are G2 Users Discussing About AirDroid Business? - [Is AirDroid a good app?](https://www.g2.com/discussions/is-airdroid-a-good-app) - [What is the use of AirDroid?](https://www.g2.com/discussions/what-is-the-use-of-airdroid) - [Is AirDroid completely free?](https://www.g2.com/discussions/is-airdroid-completely-free) ### 6. [Iru](https://www.g2.com/products/iru/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 792 **Why buyers love it?:** What I found across Iru G2 reviews was growing companies managing Apple fleets consistently describing a platform that sits between consumer-grade tools and the complexity of enterprise MDM. Apple Zero Touch enrollment, blueprint-based configuration for consistent device setup, and app and security policy management from a single console accessible to junior administrators were the capabilities most highlighted. Many also credit a knowledgeable support team that actively assists with rollout and device-specific issues as a meaningful differentiator from more self-serve alternatives. The sentiment reflects an MDM built for teams that need enterprise capability without enterprise implementation overhead. ### What Do G2 Reviewers Say About Iru? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of Iru, praising its intuitive interface and helpful customer support. - Users praise Iru for its **responsive and genuinely helpful customer support** , enhancing their overall experience with the product. - Users value the **user-friendly device management** of Iru, appreciating its ease of use for all employees. - Users highlight the **easy setup** of Iru, enhancing their experience with quick, seamless integration and support. - Users value the **intuitive platform** of Iru, which simplifies management for Apple MacOS devices and supports efficient deployment. **Cons:** - Users seek **missing features** like advanced EDR capabilities and improved reporting tools for better functionality. - Users note Kandji's **lack of features** compared to competitors, requiring additional tools for a complete experience. - Users find the **lack of Windows device management** a significant drawback, complicating workflows and increasing costs. - Users express frustration over **limited compatibility** , as Kandji only supports Mac, lacking solutions for Windows and Linux devices. - Users find Iru to be **expensive** with unpredictable pricing that complicates budgeting for small to mid-sized companies. #### Key Features - Apple Support - Applicatons Management - Remote Wipe - Regulation Compliant - Device Enrollment #### What Are Recent G2 Reviews of Iru? **"[A Reliable Solution for Structured IT Asset Governance](https://www.g2.com/survey_responses/iru-review-12812863)"** **Rating:** 4.5/5.0 stars *— Emanuele M.* [Read full review](https://www.g2.com/survey_responses/iru-review-12812863) --- **"[Iru’s Robust MDM: Intuitive UI, Lightweight Agent, and World-Class Support](https://www.g2.com/survey_responses/iru-review-12815037)"** **Rating:** 5.0/5.0 stars *— Kevin B.* [Read full review](https://www.g2.com/survey_responses/iru-review-12815037) --- #### What Are G2 Users Discussing About Iru? - [How much does Addigy cost?](https://www.g2.com/discussions/how-much-does-addigy-cost) - [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) - 2 comments, 1 upvote - [Why Kandji?](https://www.g2.com/discussions/why-kandji) - 4 comments, 1 upvote ### 7. [TeamViewer](https://www.g2.com/products/teamviewer/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,839 **Why buyers love it?:** I came across TeamViewer described as a tool having earned its position through sustained reliability rather than feature differentiation. Cross-platform device control across Windows, macOS, Linux, iOS, and Android, combined with unattended machine access for devices requiring monitoring without active users, were what I saw cited as making it the default remote access tool for organizations managing large distributed device fleets. The platform is most relevant, as I read it, when reliable remote access across heterogeneous operating system environments is the primary requirement. ### What Do G2 Reviewers Say About TeamViewer? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of TeamViewer, appreciating its simple interface and flexible features for remote connections. - Users appreciate the **ease of use** in TeamViewer, citing its reliable connections and intuitive interface for remote access. - Users find TeamViewer's **ease of use** invaluable for stable remote connections and effective technical support. - Users appreciate the **easy access** TeamViewer provides for remote control and technical support across devices. - Users highlight TeamViewer's **effective remote access** for meetings and collaboration, making it a top choice for teamwork. **Cons:** - Users often face **connection issues** with TeamViewer, impacting usability and performance, especially on slower networks. - Users frequently experience **connectivity issues** with TeamViewer, leading to frustrating and unreliable sessions. - Users find TeamViewer's pricing to be **expensive** , especially for commercial use compared to alternative solutions. - Users often experience **slow performance** during screensharing, especially with weak internet connections affecting usability. - Users report **remote access issues** with TeamViewer, including connection difficulties and confusing control panel setups. #### Key Features - Mobile Device Access - Usage Information - Live Preview - Password Protection - Reporting #### What Are Recent G2 Reviews of TeamViewer? **"[TeamViewer Makes Remote Support Easy and Smooth](https://www.g2.com/survey_responses/teamviewer-review-12835531)"** **Rating:** 4.5/5.0 stars *— Nidumollu L.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-12835531) --- **"[Simple and Reliable, but Getting Too Expensive](https://www.g2.com/survey_responses/teamviewer-review-12825889)"** **Rating:** 4.5/5.0 stars *— shresth k.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-12825889) --- #### What Are G2 Users Discussing About TeamViewer? - [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 1 comment - [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments ### 8. [Rippling IT](https://www.g2.com/products/rippling-it/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,024 **Why buyers love it?:** As I examined Rippling IT feedback on G2, I repeatedly saw users describing maximum value when it operates as the IT layer within the broader Rippling platform. The automated sequence a new hire triggers, with a laptop shipped, Slack and Gmail activated, Jira permissions granted, and SSO configured all without manual IT intervention, was the outcome described most vividly. Many also describe the replacement of a messy stack of disconnected tools with a single automated system as the transformation that justifies the platform's cost. The sentiment consistently reflects a product that makes IT provisioning a natural consequence of HR events rather than a separate operational process. ### What Do G2 Reviewers Say About Rippling IT? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Rippling IT, enjoying seamless integration and streamlined access across platforms. - Users find Rippling **intuitive and user-friendly** , making document processing and access management effortless and efficient. - Users value the **powerful integration** of HR management and tech tools in Rippling for streamlined workflows. - Users love the **easy access** provided by Rippling, streamlining logins and enhancing organizational efficiency. - Users appreciate the **intuitive and user-friendly interface** of Rippling for efficient HR and payroll management. **Cons:** - Users express a need for better **integration and feature availability** in Rippling IT, impacting overall utility. - Users find the **limited features** of Rippling IT insufficient, lacking functionality for sharing various sensitive information securely. - Users express a need for **improvement in various features** , highlighting usability issues and desired enhancements for better functionality. - Users find the **learning curve steep** , which can overwhelm those who are less tech-savvy during setup. - Users report **poor customer support** , feeling friendly assistance lacks actual power to resolve issues effectively. #### Key Features - Authentication User experience - Local Access - Ease of installation on server - Multi-Domain Support - Browser Extension #### What Are Recent G2 Reviews of Rippling IT? **"[Great tool for small, but mighty teams!](https://www.g2.com/survey_responses/rippling-it-review-12820566)"** **Rating:** 5.0/5.0 stars *— Ayush G.* [Read full review](https://www.g2.com/survey_responses/rippling-it-review-12820566) --- **"[Rippling Makes Account Provisioning and Password Sharing Effortless](https://www.g2.com/survey_responses/rippling-it-review-12639139)"** **Rating:** 5.0/5.0 stars *— Stephanie D.* [Read full review](https://www.g2.com/survey_responses/rippling-it-review-12639139) --- ### 9. [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 184 **Product Description:** IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. You can protect your workforce with evolved Threat Management, Mobile Security, Device management features and your analytics will be powered by watsonx AI capabilities, helping you to set up a good security posture. IBM MaaS360 is available for purchase on ibm.com and AWS Marketplace. ### What Do G2 Reviewers Say About IBM MaaS360? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **robust management capabilities** of IBM MaaS360, particularly its control and security features across multiple platforms. - Users value the **robust security features** of IBM MaaS360, enhancing control and compliance across multiple devices. - Users value the **extensive control and multi-platform management** capabilities of IBM MaaS360 for effective device oversight. - Users appreciate the **ease of use** of IBM MaaS360, noting its intuitive platform and straightforward implementation. - Users commend the **proactive threat reporting and robust security features** offered by IBM MaaS360 for device management. **Cons:** - Users find the **learning curve steep** , making onboarding difficult for new users unfamiliar with the software. - Users find the **poor interface design** of IBM MaaS360 challenging, especially for those less tech-savvy. - Users find the **poor UI** of IBM MaaS360 challenging, especially for clients with limited tech skills. - Users frequently experience **slow performance** with IBM MaaS360, leading to frustration and inefficiencies in their workflows. - Users find the **outdated interface** of IBM MaaS360 to be cumbersome, complicating navigation and usability. #### What Are Recent G2 Reviews of IBM MaaS360? **"[MaaS360 review](https://www.g2.com/survey_responses/ibm-maas360-review-11160928)"** **Rating:** 5.0/5.0 stars *— Tiwari S.* [Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-11160928) --- **"[Very good MDM Mobility service.](https://www.g2.com/survey_responses/ibm-maas360-review-4365925)"** **Rating:** 5.0/5.0 stars *— Rajiv P.* [Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-4365925) --- #### What Are G2 Users Discussing About IBM MaaS360? - [What is IBM Security MaaS360 with Watson used for?](https://www.g2.com/discussions/what-is-ibm-security-maas360-with-watson-used-for) - [Can MaaS360 read text messages?](https://www.g2.com/discussions/can-maas360-read-text-messages) - [Can IBM MaaS360 track your location?](https://www.g2.com/discussions/can-ibm-maas360-track-your-location) ### 10. [Deel IT](https://www.g2.com/products/deel-it/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 486 **Why buyers love it?:** I analyzed G2 reviews for Deel IT and noticed globally distributed organizations consistently describing a platform that handles hardware procurement, configuration, shipping, and retrieval across countries where they have no local offices. The centralized platform replacing multiple vendor relationships, streamlined onboarding and offboarding processes triggered automatically, and the ability to manage IT assets across multiple locations from one place were the qualities cited most. Many also note the combination of a user-friendly interface with genuine global reach as what makes the platform relevant for remote-first companies scaling internationally. The sentiment reflects a solution that turns global hardware management from a coordination challenge into a managed system. ### What Do G2 Reviewers Say About Deel IT? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **unmatched ease of use** of Deel IT, making implementation and logistics a breeze. - Users find Deel IT's interface **user-friendly and straightforward** , making fund transfers accessible and hassle-free. - Users value the **intuitive design** of Deel IT, making navigation and tracking effortless for everyone. - Users appreciate the **quick and helpful customer support** from Deel IT, ensuring fast responses to inquiries. - Users appreciate the **intuitive and user-friendly interface** of Deel IT, ensuring a clear and easy navigation experience. **Cons:** - Users find Deel IT **expensive** , with rising costs for EOR services and high transfer fees impacting overall value. - Users find the **overwhelming interface** of Deel IT intrusive, preferring a simplified and less cluttered experience. - Users face **insufficient information** regarding eligibility for the Deel card and experience delays in updates and verification processes. - Users find the **missing features** of Deel IT limit its functionality and convenience, impacting user experience negatively. - Users experience **slow performance** with the mobile app occasionally lagging and processes taking time to complete. #### Key Features - Multi-Systems Support - Central Dashboard - Security - Hardware Asset Inventory - AI Text Generation #### What Are Recent G2 Reviews of Deel IT? **"[Streamlined Global Payments with Exceptional Security](https://www.g2.com/survey_responses/deel-it-review-12644513)"** **Rating:** 5.0/5.0 stars *— Sofia A.* [Read full review](https://www.g2.com/survey_responses/deel-it-review-12644513) --- **"[Convenient Contract Portal with Seamless Onboarding and Smart Integrations](https://www.g2.com/survey_responses/deel-it-review-12635640)"** **Rating:** 4.5/5.0 stars *— Victoria L.* [Read full review](https://www.g2.com/survey_responses/deel-it-review-12635640) --- ### 11. [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 248 **Product Description:** ManageEngine Mobile Device Manager Plus is an Enterprise Mobility Management (EMM) solution that gives enterprises the ability to harness the power of mobility. Improve employee productivity without compromising on enterprise security with features like mobile device management, application management, email management and device containerization. Available as both an on premise as well as a cloud offering, MDM has been developed keeping user demands and IT security requirements in mind. ### What Do G2 Reviewers Say About ManageEngine Mobile Device Manager Plus? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** in ManageEngine Mobile Device Manager Plus enhances their device management experience effectively. - Users value the **user-friendly configurations and seamless device management** of ManageEngine Mobile Device Manager Plus, enhancing their experience. - Users value the **strong security features** and seamless management capabilities of ManageEngine Mobile Device Manager Plus. - Users value the **cross-platform support** of ManageEngine Mobile Device Manager Plus, enabling management of diverse devices seamlessly. - Users value the **cross-platform support** of Mobile Device Manager Plus, enabling management of diverse devices effortlessly. **Cons:** - Users experience **feature dysfunction** with cumbersome Apple enrollment and buggy MDM client impacting overall device management. - Users face **limited compatibility** with tablets and the Apple Ecosystem, complicating functionality and user experience significantly. - Users find the **limited integration** with the Apple ecosystem hampers functionality and complicates device management tasks. - Users face significant **platform compatibility issues** , particularly with tablets and the Apple ecosystem, limiting functionality. - Users report **navigational challenges** with the UI, especially on tablets, leading to confusion and a steep learning curve. #### What Are Recent G2 Reviews of ManageEngine Mobile Device Manager Plus? **"[Streamlines Endpoint Security, but UI Needs Modernizingform Device Management](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-review-12810170)"** **Rating:** 4.5/5.0 stars *— surya k.* [Read full review](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-review-12810170) --- **"[Simple, Effective Device Management with Strong Security](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-review-12828870)"** **Rating:** 4.0/5.0 stars *— Manivasagam M.* [Read full review](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-review-12828870) --- #### What Are G2 Users Discussing About ManageEngine Mobile Device Manager Plus? - [What is ManageEngine Mobile Device Manager Plus used for?](https://www.g2.com/discussions/what-is-manageengine-mobile-device-manager-plus-used-for) - 1 comment ### 12. [ManageEngine Mobile Device Manager Plus MSP](https://www.g2.com/products/manageengine-mobile-device-manager-plus-msp/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 20 **Product Description:** The true MDM solution for MSPs and VARs managing multiple enterprises. ### What Do G2 Reviewers Say About ManageEngine Mobile Device Manager Plus MSP? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **effective device management** capabilities, especially for enforcing kiosk mode on iOS and Android tablets. - Users value the **ease of use** of ManageEngine Mobile Device Manager Plus MSP, enjoying its simple administration interface. - Users praise the **quick and easy provisioning** of ManageEngine Mobile Device Manager Plus MSP, saving valuable time. - Users value the **reliability** of ManageEngine Mobile Device Manager Plus MSP, finding it quick and easy to provision devices. - Users appreciate the **remote control capability** for managing company-owned devices effortlessly and efficiently. **Cons:** - Users notice **compatibility issues** with some devices, particularly with non-Samsung tablets experiencing glitches and reduced efficiency. - Users face issues with **feature dysfunction** , as selected applications are often missing from the kiosk display. - Users find the **role management limited** , impacting their ability to customize and optimize user permissions effectively. - Users find notable **limited compatibility** with devices, particularly experiencing issues on non-Samsung tablets. - Users find the **outdated interface** of ManageEngine Mobile Device Manager Plus MSP frustrating, especially the installation method. #### What Are Recent G2 Reviews of ManageEngine Mobile Device Manager Plus MSP? **"[Easy Management APP](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-msp-review-9766908)"** **Rating:** 5.0/5.0 stars *— Jenry R.* [Read full review](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-msp-review-9766908) --- **"[Quick and easy tablet management](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-msp-review-9341127)"** **Rating:** 4.0/5.0 stars *— Luca S.* [Read full review](https://www.g2.com/survey_responses/manageengine-mobile-device-manager-plus-msp-review-9341127) --- #### What Are G2 Users Discussing About ManageEngine Mobile Device Manager Plus MSP? - [What is the purpose of Mobile Device Management MDM software?](https://www.g2.com/discussions/manageengine-mobile-device-manager-plus-msp-what-is-the-purpose-of-mobile-device-management-mdm-software) - [What is device plus used for?](https://www.g2.com/discussions/what-is-device-plus-used-for) - [What are the set of features MDM offer?](https://www.g2.com/discussions/what-are-the-set-of-features-mdm-offer) ### 13. [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 459 **Product Description:** LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and security of their IT environments more effectively, the platform offers proactive remote monitoring and management (RMM), remote access and support, asset management, service management, mobile device management (MDM), AI-driven automation and reporting, and so much more. These features all contribute to faster, more effective problem-solving and IT management. Additionally, Resolve is built on the industry's first zero-trust architecture, helping IT teams mitigate threats and securely manage devices. The platform extends capabilities even further through integrations with leading tools like Acronis, Microsoft Teams, Microsoft Intune, Logitech, Jira Service Desk, ConnectWise PSA, HaloPSA, and SentinelOne, to optimize IT resources and streamline workflows. ### What Do G2 Reviewers Say About LogMeIn Resolve? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **user-friendly interface** of LogMeIn Resolve, enhancing productivity and simplifying interactions with clients. - Users love the **convenience of remote control** with GoTo Resolve, enabling quick and effective support across devices. - Users love the **convenience of remote access** with LogMeIn Resolve, enhancing support efficiency and user experience. - Users appreciate the **ease of remote support** with LogMeIn Resolve, enabling assistance from anywhere, even on-the-go. - Users appreciate the **easy-to-use customer support** of LogMeIn Resolve, facilitating quick connections without installation hassles. **Cons:** - Users report **remote access issues** with LogMeIn Resolve, as it can slow down older machines and confuse end-users. - Users find the service **expensive** , especially compared to similar products, making it a challenging choice for many. - Users often experience **slow performance** post-update, affecting usability and creating frustrations during remote support sessions. - Users report frustrating **technical issues** such as glitched sessions and inaccurate geolocation that hinder effective use. - Users experience frequent **connection issues** , leading to delays and occasional disconnections during tasks. #### What Are Recent G2 Reviews of LogMeIn Resolve? **"[Fast, Secure, Multi-Platform Remote Support in One Console](https://www.g2.com/survey_responses/logmein-resolve-review-11714343)"** **Rating:** 4.5/5.0 stars *— Mani J.* [Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-11714343) --- **"[Efficient Remote Access, Frustrating Support](https://www.g2.com/survey_responses/logmein-resolve-review-12800737)"** **Rating:** 4.0/5.0 stars *— David K.* [Read full review](https://www.g2.com/survey_responses/logmein-resolve-review-12800737) --- #### What Are G2 Users Discussing About LogMeIn Resolve? - [How much does GoToAssist cost?](https://www.g2.com/discussions/how-much-does-gotoassist-cost) - [How do I use GoToAssist remote?](https://www.g2.com/discussions/how-do-i-use-gotoassist-remote) - 1 comment - [What is GoToAssist remote support?](https://www.g2.com/discussions/what-is-gotoassist-remote-support) ### 14. [Prey](https://www.g2.com/products/prey/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 54 **Product Description:** Prey is a comprehensive, cross-platform solution designed to help IT teams maintain full visibility and control over their entire fleet of laptops, tablets, and smartphones. By providing a lightweight and easy-to-deploy agent, Prey empowers organizations to protect their assets, secure sensitive data, and ensure compliance, regardless of the devices' locations. With over 8 million devices trusted globally, Prey stands as a reliable choice for organizations seeking robust device management and security. The primary target audience for Prey includes IT departments across various sectors, including education, healthcare, and corporate environments, where device security and management are critical. Organizations that handle sensitive data or operate in regulated industries will find Prey particularly beneficial due to its compliance features. Specific use cases range from tracking lost or stolen devices to managing a diverse fleet of devices used by remote employees. The platform's capabilities extend beyond mere tracking; it offers a comprehensive approach to device security and management. One of the standout features of Prey is its asset tracking and recovery capabilities. Users can locate any device in real-time through a combination of GPS, Wi-Fi triangulation, and GeoIP technology. This functionality allows IT teams to review location history, create dynamic geofenced zones that trigger security actions, and generate actionable evidence reports. These reports can include camera shots, network data, and screenshots, providing essential support for law enforcement in recovering missing devices. This level of control not only aids in asset recovery but also enhances overall organizational security. Prey also prioritizes the protection of sensitive data and compliance with various regulations. The platform enables immediate actions to prevent data breaches, such as remote file wiping, screen locks, and device alarms. With SOC 2 certification and alignment with GDPR and HIPAA/FERPA standards, Prey offers audit-ready logs and automated compliance alerts. Features like selective data retrieval further ensure that organizations can maintain compliance without the risk of data exposure, making it an invaluable tool for businesses that require stringent data protection measures. Finally, Prey simplifies fleet management through a user-friendly dashboard that allows IT teams to manage their entire device fleet efficiently. Administrators can easily assign devices to employees, group them by usage or location, and monitor hardware changes. This streamlined approach reduces operational overhead, facilitating off-boarding processes and loaner device programs. By consolidating device management into a single platform, Prey enhances productivity and operational efficiency for IT teams, making it a vital component of modern device management strategies. ### What Do G2 Reviewers Say About Prey? *AI-generated summary from verified user reviews* **Pros:** - Users value the **instant location tracking** of Prey, effectively recovering lost devices with reliable accuracy. - Users find **device management efficient** with Prey, enjoying accurate tracking and effective monitoring across multiple devices. - Users value the **instant location tracking** of lost devices with Prey, enhancing recovery and monitoring capabilities. - Users value the **ease of use** of Prey, enjoying its quick location tracking and intuitive dashboard for managing devices. - Users value the **enhanced search and tracking capabilities** of Prey, making device management efficient and organized. **Cons:** - Users face **connection issues** with Prey, making it difficult to track devices when they are offline. - Users note that **improvement is needed** in device tracking when offline, complicating recovery efforts and setup for new users. - Users are frustrated by the **lack of remote access** since tracking requires an active internet connection to locate devices. - Users often face **remote access issues** with Prey, making it difficult to locate devices when they're offline. - Users face **update issues** with Prey, complicating device tracking and recovery when offline or not receiving updates. #### What Are Recent G2 Reviews of Prey? **"[Essential Asset Tracking and Security Features](https://www.g2.com/survey_responses/prey-review-12457778)"** **Rating:** 5.0/5.0 stars *— Avery M.* [Read full review](https://www.g2.com/survey_responses/prey-review-12457778) --- **"[PREY excellent tool for the mobile teams of our organization](https://www.g2.com/survey_responses/prey-review-11698265)"** **Rating:** 5.0/5.0 stars *— Alex P.* [Read full review](https://www.g2.com/survey_responses/prey-review-11698265) --- #### What Are G2 Users Discussing About Prey? - [How do you use prey app?](https://www.g2.com/discussions/how-do-you-use-prey-app) - [What is Android prey?](https://www.g2.com/discussions/what-is-android-prey) - [What is prey computer?](https://www.g2.com/discussions/what-is-prey-computer) ### 15. [Addigy](https://www.g2.com/products/addigy/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 210 **Product Description:** Addigy is the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t. Addigy also integrates with other leading IT solutions, including ConnectWise Manage, Datto/Autotask, BrightGauge, Liongard, ITGlue, Malwarebytes, Zapier, Zendesk, Freshdesk, Augmentt, CloudRadial, and Splashtop. ### What Do G2 Reviewers Say About Addigy? *AI-generated summary from verified user reviews* **Pros:** - Users find Addigy to be **easy to use** , with intuitive support and seamless integration into existing workflows. - Users value Addigy's **robust Mac support and centralized control** , enhancing efficiency in deployment and software management. - Users praise the **responsive and helpful customer support** from Addigy, enhancing their overall experience with the product. - Users value the **efficient Apple device management** of Addigy, appreciating its simplicity and real-time management capabilities. - Users value the **efficiency of Apple device management** with Addigy, easily deploying and managing devices even with limited resources. **Cons:** - Users note the **missing features** in Addigy, especially regarding macOS patching and self-service app management. - Users feel the need for **improvements in app organization** , as the current setup can confuse rather than clarify. - Users experience **feature issues** with Addigy due to a clunky and unresponsive UI that lacks intuitiveness. - Users find the **UI clunky and unresponsive** , leading to frustration with organization and overall functionality. - Users experience **slow and unresponsive support** that complicates resolving hard down situations effectively. #### What Are Recent G2 Reviews of Addigy? **"[Strong macOS Management Backed by an A+ Team](https://www.g2.com/survey_responses/addigy-review-11960968)"** **Rating:** 5.0/5.0 stars *— Hector D.* [Read full review](https://www.g2.com/survey_responses/addigy-review-11960968) --- **"[Stable and powerful. Their’s does what Brand J does for less](https://www.g2.com/survey_responses/addigy-review-8980562)"** **Rating:** 4.5/5.0 stars *— Vincent H.* [Read full review](https://www.g2.com/survey_responses/addigy-review-8980562) --- #### What Are G2 Users Discussing About Addigy? - [What is Addigy used for?](https://www.g2.com/discussions/what-is-addigy-used-for) ### 16. [Mobile](https://www.g2.com/products/google-mobile/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 19 **Product Description:** Keep employees happy and data secure with easy to set-up mobile management for Android, iOS, Windows and other smartphones. #### What Are Recent G2 Reviews of Mobile? **"[Google Mobile is a Game Changer.](https://www.g2.com/survey_responses/mobile-review-1501373)"** **Rating:** 4.5/5.0 stars *— Dawn Marie W.* [Read full review](https://www.g2.com/survey_responses/mobile-review-1501373) --- **"[Google Mobile has become an inseparable part of our lives](https://www.g2.com/survey_responses/mobile-review-5209961)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/mobile-review-5209961) --- ### 17. [SureMDM by 42Gears](https://www.g2.com/products/suremdm-by-42gears/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 94 **Product Description:** SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution that supports Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS, VR, and IoT platforms. It also enables management of rugged handhelds and mobile computing devices from various OEMs, along with Peripheral or Things Management capabilities through plugins. In addition, SureMDM has built in Mobile Threat Defense to protect Android devices from cyberthreats, Zero Trust Network Access through SureAccess, and identity security via SureIdP solution. ### What Do G2 Reviewers Say About SureMDM by 42Gears? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of SureMDM, making remote device management efficient and hassle-free. - Users commend the **responsive customer support** of SureMDM, appreciating the team's availability and in-depth knowledge. - Users value the **easy remote device management** of SureMDM, finding it simple and time-saving for daily tasks. - Users appreciate the **flexibility and comprehensive features** of SureMDM, highlighting excellent support and responsiveness from the team. - Users appreciate the **easy remote management** of devices, highlighting the intuitive interface that streamlines daily operations. **Cons:** - Users struggle with **cluttered dashboards and challenging device enrollment** , leading to a frustrating management experience. - Users feel that **profile and policy management needs improvement** , as it lacks flexibility and can complicate scalability. - Users find the **poor UI** challenging for newcomers and suggest improvements for a better overall experience. - Users experience **slow performance** with SureMDM, including lagging consoles and delayed screen access during remote sessions. - Users find the **learning curve steep** , as initial complexity and lack of support hinder effective configuration and use. #### What Are Recent G2 Reviews of SureMDM by 42Gears? **"[Reliable and Effortless Device Management with SureMDM](https://www.g2.com/survey_responses/suremdm-by-42gears-review-12136975)"** **Rating:** 5.0/5.0 stars *— Ahmad K.* [Read full review](https://www.g2.com/survey_responses/suremdm-by-42gears-review-12136975) --- **"[Elevating Device Management: Features and Challenges of Sure MDM](https://www.g2.com/survey_responses/suremdm-by-42gears-review-10543786)"** **Rating:** 5.0/5.0 stars *— Tejveer S.* [Read full review](https://www.g2.com/survey_responses/suremdm-by-42gears-review-10543786) --- #### What Are G2 Users Discussing About SureMDM by 42Gears? - [What is Android for enterprise?](https://www.g2.com/discussions/suremdm-what-is-android-for-enterprise) - 1 comment - [What is Android for enterprise?](https://www.g2.com/discussions/what-is-android-for-enterprise) - [What are device management apps?](https://www.g2.com/discussions/what-are-device-management-apps) - 1 comment ### 18. [Scalefusion](https://www.g2.com/products/scalefusion/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 372 **Product Description:** Scalefusion builds software for managing devices, access, and security. The unique advantage Scalefusion customers benefit from is the one platform, one agent solution that lets IT admins manage endpoints, secure access, and security in one dashboard. The powerful product lineup includes: ➠ Scalefusion Endpoint Management: Manage and secure smartphones, tablets, laptops, rugged devices, POS systems, and digital signage across operating systems, from a single dashboard. ➠ OneIdP | Zero Trust Access: Conditional access built on real-time device posture, ensuring only trusted users on compliant devices can access business emails and apps. ➠ Veltar | Endpoint Security & Compliance: Endpoint security with automated compliance, secure web gateway, and endpoint DLP to keep devices aligned with security standards. Together, they run on a single platform, powered by a single agent. With Scalefusion, businesses globally ensure their devices are configured, secure user access is enforced, and security is continuous. Trusted by 12,000+ businesses across 120+ countries, with a global partner network of 200+. ### What Do G2 Reviewers Say About Scalefusion? *AI-generated summary from verified user reviews* **Pros:** - Users praise Scalefusion for its **excellent customer support** , consistently providing fast and effective assistance and solutions. - Users appreciate the **excellent device management** capabilities of Scalefusion, especially for handling diverse devices effortlessly. - Users appreciate the **ease of use** of Scalefusion, finding device management and enrollment straightforward and efficient. - Users appreciate the **intuitive management features** of Scalefusion, enhancing device control and user experience effectively. - Users commend Scalefusion for their **exceptional problem resolution** , highlighting quick responses and effective support from the team. **Cons:** - Users find the **learning curve steep** for setup, particularly with complex configurations and certificate-based authentication. - Users express frustration over **missing features** , lacking device management and dashboard limitations in Scalefusion. - Users find the **difficult learning** curve challenging, particularly for those unfamiliar with complex configurations. - Users feel that there is **room for improvements** , particularly in providing better guidance for new users during setup. - Users find the **complex setup** process challenging, particularly for those lacking experience with authentication and configurations. #### What Are Recent G2 Reviews of Scalefusion? **"[Best-in-class Customers Support Makes Scalefusion's Remote Device Management Effortless](https://www.g2.com/survey_responses/scalefusion-review-12493332)"** **Rating:** 5.0/5.0 stars *— Roderick S.* [Read full review](https://www.g2.com/survey_responses/scalefusion-review-12493332) --- **"[Simplifying Device Management with Integrated IAM](https://www.g2.com/survey_responses/scalefusion-review-12414136)"** **Rating:** 4.5/5.0 stars *— Shruti J.* [Read full review](https://www.g2.com/survey_responses/scalefusion-review-12414136) --- #### What Are G2 Users Discussing About Scalefusion? - [What is Scalefusion used for?](https://www.g2.com/discussions/what-is-scalefusion-used-for) - 1 comment ### 19. [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 224 **Product Description:** Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, effective way to view and control devices from a single administrative platform. Hexnode ensures a total separation of corporate and personal data on devices, ensuring the security of the data and the privacy of employees. Supported Operating Systems - Android, Fire OS, iOS, macOS, Linux, ChromeOS, visionOS, tvOS, Windows. Integrations: -Android Enterprise -Apple Business Manager (ABM) -Apple School Manager (ASM) -Azure AD Integration -G Suite (now Google Workspace) -Freshservice -LG, Kyocera and Samsun Knox Enterprise Solution -Microsoft AD -Okta -SCCM -Zendesk Here're the best features of Hexnode UEM: -Android Enterprise program. -Apple Business Manager and Apple School Manager Integrations. -Automated device management. -Web Content Filtering. -BYOD Deployment. -WPCO - Enrollment for Android -Bypass Activation Lock on Apple devices. -Co-managing Windows devices. -Enrollment Profiles for Android, iOS and Windows -Compliance management across the entire device fleet. -Custom Roles for technicians. -Digital Signage -Custom Reports -Different Device Encryption and Security Strategies. -Over-the-air deployment of endpoints using Samsung's Knox Mobile -Enrollment and Google's Zero Touch Enrollment. -Enable Account and Network Configuration. -Enroll using Apple Configurator and other quick enrollment options. -Enterprise application installation using IPA, APK, XAPK, MSI, DMG or PKG files for different platforms. -AI based Scripting with the help of Hexnode Genie. -Automate routine device management tasks with Deployments -Hexnode browser to enable multi-tabbed browsing on mobile devices. -Kiosk mode with a wide range of functionalities. -Unattended Remote Access -Account driven enrollment for Apple devices -Patch management. -Manage any number of devices within a single centralized console. -Monitor and track everything from an intuitive dashboard. -Out-of-the-box devices management. -Out-of-bound product management with REST-based API. -Precisely document security and compliance through a wide array of reports. -Provision, deploy and manage mobile applications. -Remotely set up device configurations on the user devices. -Remote view and control help admins troubleshoot the devices remotely. -ROM Enrollment for Android. -Seamless User Provision. -Selectively restrict device functionalities. -Incidents tab -Compliance policy -LAPS for Windows Security -Self Service device management for macOS and Windows -ChromeOS Managed Guest Sessions -Okta Device Trust -Conditional Access using Entra ID -Android SCEP Solutions we offer: -Unified Endpoint Management -Application Management -Bring Your Own Device -Cross-Platform Support -Enterprise Mobility Management -Identity and Access Management -IoT Device Management -Mobile Device Management -Mobile Application Management -Mobile Content Management -Mobile Expense Management -Mobile Security Management -Mobile Threat Defense -Kiosk Software -Remote Monitoring and Management -Rugged Device Management -Patch Management Trusted by SMBs to Fortune 100 Companies around the world. Check out these case studies: AudiçãoActiva - https://www.hexnode.com/mobile-device-management/mdm-case-study-audicaoactiva/ Andalusia Hospitals - https://www.hexnode.com/mobile-device-management/mdm-case-study-andalusia-hospitals/ Choyce - https://www.hexnode.com/mobile-device-management/mdm-case-study-choyce/ Condé Nast - https://www.hexnode.com/mobile-device-management/mdm-case-study-conde-nast/ DigitalMint - https://www.hexnode.com/mobile-device-management/mdm-case-study-digitalmint/ DKT Philippines - https://www.hexnode.com/mobile-device-management/mdm-case-study-dkt-international/ Hartley ISD - https://www.hexnode.com/mobile-device-management/mdm-case-study-hartley-isd/ Ur & Penn - https://www.hexnode.com/mobile-device-management/mdm-case-study-ur-penn/ Western Airways - https://www.hexnode.com/mobile-device-management/mdm-case-study-western-airways/ ### What Do G2 Reviewers Say About Hexnode UEM? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of Hexnode UEM, highlighting its simplicity and effective support. - Users appreciate the **interactive UI** and **real-time troubleshooting** , enjoying Hexnode's versatility across multiple platforms. - Users value the **integrated device management** of Hexnode UEM, enabling streamlined compliance and flexible policy management. - Users praise the **amazing customer support** of Hexnode UEM, benefiting from 24/7 assistance and extensive documentation. - Users appreciate the **flexibility and ease** of policy management in Hexnode UEM for device deployment and security. **Cons:** - Users note the **lack of advanced features** in Hexnode UEM, wishing for improved reporting and automation capabilities. - Users find Hexnode UEM to be **expensive** , particularly for smaller teams needing fewer licenses than required. - Users find Hexnode UEM **feature light** , expressing a need for more policies and capabilities in future updates. - Users find the **missing features** in Hexnode UEM limit its effectiveness compared to more advanced UEM platforms. - Users face challenges with **slow sync times** and a confusing dashboard, impacting overall device management efficiency. #### What Are Recent G2 Reviews of Hexnode UEM? **"[Lockdown Tablets with Hexnode UEM](https://www.g2.com/survey_responses/hexnode-uem-review-12661506)"** **Rating:** 4.5/5.0 stars *— Verified User in Oil & Energy* [Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-12661506) --- **"[IT Systems Specialist](https://www.g2.com/survey_responses/hexnode-uem-review-12177025)"** **Rating:** 5.0/5.0 stars *— EFraim R.* [Read full review](https://www.g2.com/survey_responses/hexnode-uem-review-12177025) --- #### What Are G2 Users Discussing About Hexnode UEM? - [What is Hexnode UEM used for?](https://www.g2.com/discussions/what-is-hexnode-uem-used-for) - 1 comment - [What is the best MDM solution?](https://www.g2.com/discussions/what-is-the-best-mdm-solution) - [What does MDM software do?](https://www.g2.com/discussions/what-does-mdm-software-do) ### 20. [Swif.ai](https://www.g2.com/products/swif-ai/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 72 **Product Description:** Swif.ai is a next-generation Mobile Device Management (MDM) solution designed to assist organizations in managing and securing their mobile devices while ensuring compliance with various regulatory standards. This software is particularly beneficial for businesses looking to streamline their MDM processes and achieve compliance with frameworks such as SOC2, ISO, NIST, and GDPR in a fraction of the time typically required. With Swif.ai, companies can transition from zero to compliance readiness in just one hour, making it an efficient choice for organizations of all sizes. Targeted primarily at businesses with employee counts ranging from 5 to 50,000, Swif.ai caters to a diverse audience, including small startups, mid-sized companies, and large enterprises. The software addresses the unique challenges that organizations face in managing mobile devices, such as data security, device tracking, and regulatory compliance. By providing a comprehensive MDM solution, Swif.ai enables companies to focus on their core operations while ensuring that their mobile device management is handled effectively and securely. One of the standout features of Swif.ai is its inclusion of free Shadow IT management for all customers. This capability allows organizations to identify and manage unauthorized applications and devices that may pose security risks. By integrating Shadow IT management into the MDM framework, Swif.ai enhances overall security posture and helps organizations maintain compliance with regulatory requirements. This feature is particularly valuable in today’s environment, where the use of personal devices for work purposes is increasingly common. In addition to its robust compliance capabilities, Swif.ai offers a user-friendly interface that simplifies the management of mobile devices. The software provides tools for device enrollment, policy enforcement, and remote management, allowing IT teams to efficiently oversee their mobile fleets. The ability to quickly implement security policies and monitor device compliance ensures that organizations can respond promptly to potential threats and maintain a secure operating environment. Overall, Swif.ai distinguishes itself in the MDM software market by combining rapid compliance capabilities with comprehensive mobile device management features. Its focus on serving a wide range of organizations, from small businesses to large enterprises, along with its unique offerings like free Shadow IT management, positions it as a valuable solution for companies looking to enhance their mobile device security and compliance efforts. ### What Do G2 Reviewers Say About Swif.ai? *AI-generated summary from verified user reviews* **Pros:** - Users value the **efficient device management** of Swif.ai, enhancing onboarding and offboarding processes seamlessly. - Users appreciate the **browser-level detection** feature in Swif.ai, enhancing data privacy significantly. - Users value the **automation capabilities** of Swif.ai, streamlining compliance and significantly reducing manual work. - Users commend the **ease of use** of Swif.ai, praising its quick setup and effortless onboarding process. - Users appreciate the **time-saving automation** of Swif.ai, significantly reducing manual tasks and improving efficiency. **Cons:** - Users find the **reporting inadequate** , with challenges in formatting and customization affecting clarity and ease of use. - Users note that there is **insufficient information** , especially in documentation and technical descriptions for usability. - Users find Swif.ai's interface **not beginner-friendly** , struggling with a steep learning curve and overwhelming features. - Users find the **missing features** in Swif.ai, especially for Linux management and integrations, limiting their overall effectiveness. - Users feel the **poor UI** is overcrowded and too technical, making it challenging for non-IT users. #### What Are Recent G2 Reviews of Swif.ai? **"[Dependable Security for Frontline Patient Care Support](https://www.g2.com/survey_responses/swif-ai-review-12749969)"** **Rating:** 5.0/5.0 stars *— Tony K.* [Read full review](https://www.g2.com/survey_responses/swif-ai-review-12749969) --- **"[Bridging Academic Rigor with Enterprise-Grade Device Security](https://www.g2.com/survey_responses/swif-ai-review-12744616)"** **Rating:** 5.0/5.0 stars *— Belinda W.* [Read full review](https://www.g2.com/survey_responses/swif-ai-review-12744616) --- ### 21. [VantageMDM](https://www.g2.com/products/vantagemdm/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 21 **Product Description:** VantageMDM is a comprehensive mobile device management (MDM) solution designed to help organizations efficiently monitor, manage, and secure a diverse range of devices, including Android, iOS, Windows PCs, macOS, and Chromebooks. By providing a centralized platform, VantageMDM enables businesses and educational institutions to enforce policies, manage applications, and ensure data security across all enrolled devices. Its user-friendly interface simplifies device enrollment, policy enforcement, and real-time monitoring, making it an ideal choice for organizations seeking to enhance operational efficiency and maintain compliance with industry standards. Key Features and Functionality: - Device Management: Centralized control over device settings, configurations, and security policies to ensure compliance and protect sensitive data. - Application Management: Streamlined deployment, updating, and management of applications across all devices, including the ability to blacklist or whitelist specific apps. - Kiosk Mode: Restrict devices to single or multiple approved applications, enhancing security and productivity by preventing unauthorized access. - Remote Screen Sharing: Enable IT administrators to remotely view and troubleshoot device issues, reducing downtime and support costs. - Internet Filtering: Control and monitor web access by blocking or allowing websites based on predefined categories, ensuring secure browsing environments. - Content Management: Efficient distribution and management of files and documents to devices, facilitating seamless access to necessary resources. Primary Value and Solutions Provided: VantageMDM addresses the critical need for organizations to manage and secure a growing array of mobile devices within their networks. By offering a scalable and cost-effective solution, it empowers businesses and educational institutions to: - Enhance Security: Implement robust security measures to protect sensitive information and maintain compliance with industry regulations. - Improve Productivity: Streamline device and application management processes, allowing IT teams to focus on strategic initiatives rather than routine maintenance. - Reduce Operational Costs: Minimize the need for on-site support through remote management capabilities, leading to significant cost savings. - Ensure Compliance: Enforce organizational policies and regulatory requirements consistently across all devices, mitigating risks associated with non-compliance. By integrating VantageMDM into their operations, organizations can achieve a secure, efficient, and compliant mobile device environment tailored to their specific needs. ### What Do G2 Reviewers Say About VantageMDM? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **seamless device management** of VantageMDM, enabling centralized control across multiple platforms for enhanced productivity. - Users appreciate the **seamless integration of MDM features with Kiosk Mode** , enhancing focus and productivity across devices. - Users appreciate the **centralized management** of VantageMDM, simplifying the control of multiple devices from one intuitive dashboard. - Users appreciate the **high security** offered by VantageMDM, enhancing focus and ensuring devices are used for business purposes. - Users appreciate the **ease of use** of VantageMDM, finding the intuitive dashboard and features highly efficient for management. **Cons:** - Users face **compatibility issues** with VantageMDM, especially regarding integration with legacy HR software and third-party services. - Users note that initial **configuration issues** can arise when setting up advanced policies but overall experience remains positive. - Users note that **onboarding improvements** are needed, especially for connecting with other systems effectively. - Users struggle with **integration issues** during onboarding, complicating the use of VantageMDM with existing systems. #### What Are Recent G2 Reviews of VantageMDM? **"[A total life saver for mobile device management](https://www.g2.com/survey_responses/vantagemdm-review-10932259)"** **Rating:** 5.0/5.0 stars *— hasnain B.* [Read full review](https://www.g2.com/survey_responses/vantagemdm-review-10932259) --- **"[Powerful Android MDM with Secure Android Kiosk Mode](https://www.g2.com/survey_responses/vantagemdm-review-11582152)"** **Rating:** 5.0/5.0 stars *— Rahul S.* [Read full review](https://www.g2.com/survey_responses/vantagemdm-review-11582152) --- ### 22. [Jamf Now](https://www.g2.com/products/jamf-now/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 51 **Why buyers love it?:** In reviews, Jamf Now is described as appropriate for organizations that have grown past managing Apple devices manually but do not yet have the scale to justify Jamf Pro. Blueprint configuration applying standardized setups at enrollment, cloud-based administration without on-premise infrastructure, and remote lock and wipe were what I saw described as providing enterprise-grade control without the associated setup complexity. Reviewers noted that the expectation of eventually migrating to Jamf Pro was built into how they thought about Jamf Now from the beginning, and I found that framing consistent. ### What Do G2 Reviewers Say About Jamf Now? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Jamf Now, finding it simple and efficient for managing Apple devices. - Users find **device management effortless** with Jamf Now, appreciating its simplicity and readiness for new Apple devices. - Users appreciate the **robust security features** of Jamf Now, making Apple device management easy and efficient. - Users love the **cross-platform capabilities** of Jamf Now, making device management effortless across all Apple devices. - Users find **deployment incredibly simple and intuitive** with Jamf Now, making device management quick and effective. **Cons:** - Users find **system limitations** in Jamf Now, especially regarding advanced features and mixed environment support. - Users note the **missing features** in Jamf Now, which limits customization and advanced options for larger organizations. - Users experience **compatibility issues** with mixed environments and face challenges with directory binding in Jamf Now. - Users note the **limitation in device management** regarding non-iOS platforms like Android, impacting overall usability. - Users find Jamf Now **expensive** and often feel it requires additional staff for effective management. #### Key Features - Multi-Systems Support - Applicatons Management - Remote Wipe - Regulation Compliant #### What Are Recent G2 Reviews of Jamf Now? **"[Proactive Protection Against Phishing](https://www.g2.com/survey_responses/jamf-now-review-11788437)"** **Rating:** 5.0/5.0 stars *— abril z.* [Read full review](https://www.g2.com/survey_responses/jamf-now-review-11788437) --- **"[Easy MDM That Just Works](https://www.g2.com/survey_responses/jamf-now-review-11931306)"** **Rating:** 4.5/5.0 stars *— Ahsan Y.* [Read full review](https://www.g2.com/survey_responses/jamf-now-review-11931306) --- #### What Are G2 Users Discussing About Jamf Now? - [What kind of software is Jamf?](https://www.g2.com/discussions/jamf-now-what-kind-of-software-is-jamf) - [What is a reason a customer would transition from Jamf now to Jamf pro?](https://www.g2.com/discussions/what-is-a-reason-a-customer-would-transition-from-jamf-now-to-jamf-pro) - [What is the difference between Jamf now and Jamf now plus?](https://www.g2.com/discussions/what-is-the-difference-between-jamf-now-and-jamf-now-plus) - 1 comment, 1 upvote ### 23. [LogMeIn Miradore](https://www.g2.com/products/logmein-miradore/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 136 **Product Description:** LogMeIn Miradore is a cloud-based Mobile Device Management (MDM) solution designed to help IT admins and Managed Service Providers manage both company-owned and personal Android, iOS, macOS, and Windows devices from a single platform. With Miradore, you can automate repetitive tasks like enrollments, configurations, and patch updates, saving time and cutting costs. Our platform strengthens security with features like encryption, remote lock/wipe, and passcode enforcement, ensuring sensitive data remains protected. You can boost productivity by equipping users with the right apps, settings and configurations from the start while minimizing technical issues. ### What Do G2 Reviewers Say About LogMeIn Miradore? *AI-generated summary from verified user reviews* **Pros:** - Users find LogMeIn Miradore to be **very easy to use** , enjoying its simplicity and cost-effectiveness. - Users appreciate the **complete device management** of LogMeIn Miradore, seamlessly handling Windows and Mac devices together. - Users highlight the **setup ease** of LogMeIn Miradore, enabling quick and intuitive configuration of devices. - Users value the **simple setup and integration** of LogMeIn Miradore, making device management effortless and efficient. - Users appreciate the **ability to manage all devices** efficiently on one platform, streamlining company operations significantly. **Cons:** - Users feel the product is **lacking features** , making complex tasks and information management more challenging. - Users find the **missing features** in LogMeIn Miradore limit its effectiveness, especially for Windows device management. - Users express frustration with the **slow performance** of LogMeIn Miradore, impacting deployment and overall efficiency. - Users experience **update issues** that cause delays and instability, particularly with software and app configurations. - Users face **deployment difficulties** with LogMeIn Miradore, encountering issues with setup, application deployment, and certificate processes. #### What Are Recent G2 Reviews of LogMeIn Miradore? **"[Solid MDM Platform, Reliable and Time-Saving](https://www.g2.com/survey_responses/logmein-miradore-review-11930343)"** **Rating:** 4.5/5.0 stars *— Armando F.* [Read full review](https://www.g2.com/survey_responses/logmein-miradore-review-11930343) --- **"[User-Friendly Design with Security, Room for Setup Improvement](https://www.g2.com/survey_responses/logmein-miradore-review-12196597)"** **Rating:** 5.0/5.0 stars *— Ashley R.* [Read full review](https://www.g2.com/survey_responses/logmein-miradore-review-12196597) --- #### What Are G2 Users Discussing About LogMeIn Miradore? - [What is Miradore used for?](https://www.g2.com/discussions/what-is-miradore-used-for) - 1 comment ### 24. [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 338 **Product Description:** N-able N-sight™ RMM combines remote monitoring and management, remote access, ticketing, and billing capabilities, into one powerful yet easy to use platform that streamlines day-to-operations, combats threats and drives operational efficiency. Key features include: • Manage all devices across Windows, Linux and Apple platforms • Get up in running rapidly with simple onboarding steps, built-in automation scripts and patching policies • Automated Microsoft patch management to help ensure compliance and security at all times • Integrated Endpoint Detection and Response for layered security • Drag and drop automation for efficient service delivery • Secure and instant remote access to desktop or mobile devices (Windows, macOS, iOS and Android) • Ticketing, including workflows, routing rules and automation to drive efficiency and collaboration across teams • Simple time tracking, including functionality for recurring tickets and appointments • Automated billing and invoicing that integrates with your existing accounting software • Best in class integrations, providing flexibility via APIs and open ecosystem N-sight RMM makes it easy for MSPs and IT Professionals to get started in minutes with a powerful all-in-one platform that delivers the perfect blend of capabilities and ease of use. ### What Do G2 Reviewers Say About N-able N-Sight RMM? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of N-able N-Sight RMM, making navigation and setup effortless. - Users value the **speed and efficiency** of remote access with N-able N-Sight RMM for managing devices seamlessly. - Users value the **automation capabilities** of N-able N-Sight RMM, enhancing efficiency and saving valuable time. - Users value the **real-time monitoring** of N-able N-Sight RMM, ensuring proactive management and effective system oversight. - Users appreciate the **simple and easy-to-use UI** of N-able N-Sight RMM, along with its robust features. **Cons:** - Users report **feature issues** , including broken integrations, lack of updates, and unreliable tech support from N-able N-Sight RMM. - Users face **laggy performance** issues with N-able N-Sight RMM, making remote access challenging and frustrating at times. - Users find the **missing features** in N-able N-Sight RMM hinder usability and limit integration options. - Users find N-able N-Sight RMM to be **not user-friendly** , experiencing difficulties navigating and understanding its interface and features. - Users find the **UX improvement** necessary due to the interface challenges and dated features impacting usability. #### What Are Recent G2 Reviews of N-able N-Sight RMM? **"[Helpdesk Technician](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-12625299)"** **Rating:** 5.0/5.0 stars *— Pedro S.* [Read full review](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-12625299) --- **"[One the best and hassle free RMMs out there](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-9641345)"** **Rating:** 4.5/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/n-able-n-sight-rmm-review-9641345) --- #### What Are G2 Users Discussing About N-able N-Sight RMM? - [What does remote monitoring mean?](https://www.g2.com/discussions/what-does-remote-monitoring-mean) - [What is SolarWinds RMM?](https://www.g2.com/discussions/what-is-solarwinds-rmm) - [How does SolarWinds monitoring tool work?](https://www.g2.com/discussions/how-does-solarwinds-monitoring-tool-work) ### 25. [Zelt](https://www.g2.com/products/zelt/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 248 **Product Description:** Zelt is the modern, all-in-one HRIS that simplifies people operations by unifying HR, Payroll & IT in a single platform. One source of truth for your employee data. It brings HR, Finance, and IT together into one system of record, giving companies a 360-degree view of the employee across the entire lifecycle - from onboarding to payroll, performance, and scheduling. By bringing together payroll, time off, benefits, reviews, app access, and device management, Zelt helps automate operations, improve compliance, and reduce the overhead of managing multiple disconnected tools. Whether you're looking to automate administrative tasks, enhance employee engagement, or simplify compliance, Zelt provides robust solutions tailored to your business needs. The platform integrates easily with existing tools and provides valuable insights through customizable reports and analytics, allowing managers to make informed decisions. Designed for growing businesses, Zelt is trusted for its scalability, security, and dedication to enhancing workplace efficiency. ### What Do G2 Reviewers Say About Zelt? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Zelt, appreciating its simple layout and quick leave request process. - Users praise Zelt for its **simplicity and speed** , making HR tasks quick and straightforward without unnecessary delays. - Users love Zelt's **intuitive UI** , making navigation quick and effortless for seamless functionality and productivity. - Users appreciate the **intuitive UI** of Zelt, enabling speedy navigation and effortless setup, saving valuable time. - Users praise the **responsive customer support** of Zelt, highlighting their helpfulness and availability for assistance. **Cons:** - Users find the **lack of essential features** and flexibility limits the overall utility of Zelt. - Users find that **improvement is needed** in Zelt's mobile experience and reporting flexibility despite helpful support. - Users find Zelt's **limited features** frustrating, especially regarding expense categories and template functionalities. - Users desire more **customization options** in Zelt, as current features limit flexibility and visual appeal. - Users find **navigation difficult** , with features often located where they wouldn't expect, causing initial confusion. #### What Are Recent G2 Reviews of Zelt? **"[Streamlined HR Management with Zelt](https://www.g2.com/survey_responses/zelt-review-12049917)"** **Rating:** 4.0/5.0 stars *— Will H.* [Read full review](https://www.g2.com/survey_responses/zelt-review-12049917) --- **"[Streamlines Management with an Outstanding UI](https://www.g2.com/survey_responses/zelt-review-12193648)"** **Rating:** 4.5/5.0 stars *— Ronald O.* [Read full review](https://www.g2.com/survey_responses/zelt-review-12193648) --- #### What Are G2 Users Discussing About Zelt? - [What is Zelt used for?](https://www.g2.com/discussions/what-is-zelt-used-for) - 1 comment ## What Is Mobile Device Management (MDM) Software? [IT Management Software](https://www.g2.com/categories/it-management) ## What Software Categories Are Similar to Mobile Device Management (MDM) Software? - [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management) - [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management) - [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- ## How Do You Choose the Right Mobile Device Management (MDM) Software? ### What You Should Know About Mobile Device Management (MDM) Software ### What is mobile device management software? Mobile devices like smartphones and tablets have become indispensable assets, often rivaling or surpassing the significance of laptops or desktop computers in specific roles. Navigating this landscape is complex, but MDM solutions can help you out.  MDM tools are designed to help businesses overcome the challenges of keeping track of mobile endpoints across organizations. Companies can oversee crucial mobile devices and applications with features like device detection and integration, adherence to policy rules, and application deployment.  MDM solutions also play a pivotal role in securing the corporate data on the devices, allowing businesses to control access to confidential information or take more drastic measures such as locking or wiping the device remotely.  ### What are the standard features of mobile device management software? Mobile device management software offers a range of core features that users find highly beneficial, including: - **Device identification:** MDM solutions make it possible to create a comprehensive directory of company-owned mobile assets and bring your own devices (BYOD). It includes device ownership, age, and maintenance history. - **Device configuration:** A significant advantage of MDM solutions lies in their capacity to configure company devices uniformly according to specified requirements. Particularly valuable for ensuring regulatory compliance, MDM tools assist in meeting data security regulations applicable to mobile devices. - **Device activity tracking:** MDM software allows businesses to monitor the use of corporate mobile devices to gain insights into proper handling. Tracking usage helps justify the need for corporate mobile devices and optimizes their use. - [Data security](https://www.g2.com/glossary/data-security-definition) **:** Specific MDM solutions incorporate robust data security measures in device configuration. These may include additional anti-malware solutions, heightened identity verification, or data encryption to support overall [data protection](https://learn.g2.com/data-protection). - **Remote security actions:** In the event of a compromised device, many MDM solutions can take control of the device remotely by locking the device, purging all business data, or initiating a complete wipe. ### What are the benefits of mobile device management software? The benefits of using a mobile device management software include: - **Control over corporate mobile devices:** MDM software provides comprehensive visibility into varying devices and operating systems. MDM facilitates control over a device’s entire lifecycle, supporting remote configuration, timely replacements, and prompt updates. It also swiftly restricts access to business information when an employee leaves the company. - **Cost reduction, increased productivity, and efficiency:** MDM centralizes the management of multiple devices. Automation capabilities streamline device management tasks, saving time, minimizing errors, and expediting device setup.  - **Compliance management:** MDM simplifies adherence to IT guidelines and standards by handling compliance initiatives from a unified console.  - **Device and data security:** MDM focuses on enriching data security in an era when mobile devices are susceptible to cyber threats. It employs various restriction options and configurations to safeguard against cyberattacks to properly address the vulnerability of smartphones and tablets. - **Remote management:** Organizations can centrally manage devices from any location, which provides flexibility and control. This includes the installation of required software and the assurance that devices are appropriately configured.  - **Policy enforcement:** MDM allows employers to employ app restrictions and passcode enforcement policies. This secures organizational information; it is particularly valuable for shared devices for personal and work purposes. ### Who uses mobile device management software? The following professionals most commonly use mobile device management software: - **Internal IT Teams** use MDM for advanced supervision and integrate it into security strategies to prevent unauthorized access. - **Healthcare professionals** turn to MDM to secure devices for in-home health aides and patient monitoring and to ensure compliance with regulations like HIPAA. - **Transportation and logistics sector employees** rely on MDM for rapid device enrollment to guarantee adherence to standards like the electronic logging device (ELD) rule. - **Educational institutions** utilize MDM for remote configuration, app installation, and a secure learning environment with usage restrictions. - **Retail and service industries** securely deploy mobile devices for various roles, like Single-App Kiosk mode and customization options for brand consistency. - **Government employees** use MDM to secure devices and data, enhancing operational efficiency while meeting stringent standards. - **Small businesses** opt for cloud-based MDM tools for device tracking and remote management, enhancing efficiency without needing in-house IT specialists. - **Managed service provider** institute automated and secure processes using MDM. They proactively manage customer devices through a centralized portal for enhanced service delivery. ### Mobile device management software pricing Mobile device management software providers offer pricing plans to cater to the diverse needs of businesses. While specific details vary among providers, here are common pricing plans associated with MDM software. - **Per-device pricing:** Charges are based on the number of devices the MDM software manages. This suits businesses with a predictable number of devices that require management. - **User-based pricing:** Costs are determined by the number of users or employees who require device management. User-based works for businesses with a fluctuating number of devices per user or multiple devices per user. - **Cloud-based vs. on-premises:** Cloud-based MDM solutions often follow a subscription model with pricing based on the number of devices or users. On-premises solutions may involve a one-time licensing fee or annual maintenance costs. - **Trial periods:** Some providers offer free trial periods for businesses that want to test the MDM software before committing to a paid plan. ### Software and services related to mobile device management software Related solutions and services that can be used alongside mobile device management software include: - **Mobile application management (MAM) software****:** [Mobile application management (MAM) solutions](https://www.g2.com/categories/mobile-application-management) pair well with MDM tools and focus on the actual device applications instead of the overall device. They let companies deliver and manage necessary applications to mobile devices, helping secure any company data that might flow through them. - [Enterprise mobility management (EMM) software](https://www.g2.com/categories/enterprise-mobility-management) **:** The summary of MDM and MAM enterprise mobility management (EMM) solutions cover the basic needs of organizing and tracking a company's mobile devices. These tools function particularly nicely for smaller businesses that might not have many endpoints but heavily utilize mobile devices in their workflow. - **Endpoint management software**** :** Another valuable partner to MDM tools, [endpoint management solutions](https://www.g2.com/categories/endpoint-management) help companies secure mobile devices and other endpoints. Businesses use them together to view their mobile devices comprehensively. - [Unified endpoint management (UEM) software](https://www.g2.com/categories/unified-endpoint-management-uem) **: ** UEM encompasses all of MAM, MDM, and endpoint management functions under a single platform. These products are typically employed at the enterprise level, where the number of individual endpoints is in the thousands. ### Challenges with mobile device management software Some common challenges with mobile device management software are: - **Device compatibility:** Not all MDM solutions cover every mobile [OS](https://www.g2.com/glossary/operating-system-definition) or device hardware. To prevent compatibility issues, ensure that the selected MDM software supports specific mobile OS and devices used by the company. - **Provider compatibility:** Compatibility challenges extend to data providers like ISPs or telecom companies. Ensuring compatibility with all potential vendors can prove to be cumbersome. - **Data security and privacy:** Transmitting sensitive corporate data via personal mobile devices raises security and privacy concerns. Some MDM solutions may not fully safeguard against breaches. - **Vendor lock-in:** MDM solutions from major tech companies may lead to vendor lock-in, limiting flexibility when supporting third-party applications. This restriction hinders the organization's software choices and may require integration-specific APIs. - **Complexity:** MDM solutions can be intricate and pose challenges in setup and maintenance. Technical expertise is often necessary, which may be lacking. Investing in training or dedicated IT support becomes essential to overcome these difficulties. - **Cost:** Implementing and maintaining an MDM solution incurs a notable cost, typically involving monthly or annual fees based on the number of managed devices.  ### Which companies should buy mobile device management software? Industries across various sectors can benefit from implementing mobile device management software. Here are a few sectors where [MDM](https://www.g2.com/glossary/mobile-device-management-definition) is particularly advantageous. - **Healthcare:** Healthcare providers use mobile devices extensively to access and update patient records, monitor recovery, and deliver treatment. The privacy and security of this sensitive data are paramount, necessitating MDM platforms.  - **Retail sector:** Mobile devices serve diverse purposes, from information kiosks to mPOS systems and inventory tools. MDM solutions offer real-time information for better efficiency and coordination. They simplify tasks, track inventory, and improve decision-making. MDM ensures security by protecting sensitive retail data. - **Education:** The education sector employs many mobile devices for students and teachers, including tablets and smartphones. MDM software creates a safe learning environment by giving educators control over user activity, limiting access to approved websites and apps, and preventing exposure to inappropriate online content.  - **Warehousing and logistics:** Mobile devices like rugged tablets, handheld scanners, and wearable devices are integral to warehouse operations. MDM platforms efficiently manage these devices to ensure workers get updates, patches, and monitoring capabilities.  - **Transportation:** In transportation, mobile devices are used for navigation, communication, and remote operations. MDM software becomes essential for configuring, updating, and managing these devices remotely. It helps troubleshoot issues, locate devices, and ensure secure communication, mainly when devices go offline or encounter technical problems. ### How to choose mobile device management software Choosing a mobile device management software depends on the business needs, preferences, and work type. The following explains the step-by-step process buyers can use to find a suitable mobile device management software: #### Identify business needs and priorities Consider whether the focus is safeguarding sensitive data, enhancing productivity, or achieving a balance between the two. For instance, an effective MDM solution can increase productivity by limiting employee access to specific distracting applications.  Simultaneously, establishing robust password requirements and encryption features fortifies defense against unauthorized access, further safeguarding sensitive data. The company must frame goals to address specific challenges that have measurable outcomes. #### Choose the necessary technology and features Selecting the essential technology, MDM involves careful consideration of four indispensable factors: - **Remote device management:** AnMDM solution must empower administrators to efficiently oversee and control devices remotely to guarantee uninterrupted functionality and quick issue resolution. - **User experience and ease of use:** An effective MDM solution should prioritize a user-friendly interface to facilitate straightforward navigation and configuration. - **Multi-platform support for BYOD Policies:** An MDM solution must be versatile enough to accommodate various operating systems and device types to maintain compatibility with different devices. - **Application management:** The organization ought to be able to more easily enforce policies, roll out updates, and optimize application usage with a comprehensive MDM solution. - **Reporting and analytics:** To enable proactive measures and strategic planning, an MDM solution should provide full insight into device usage, security metrics, and performance data. In addition to these core features, the value of integrations cannot be overstated. Smooth integration with third-party tools and services enhances the MDM solution's capacity to extend beyond traditional device management and fosters a comprehensive and cohesive IT ecosystem. #### Review vendor vision, roadmap, viability, and support Evaluating an MDM vendor involves meticulously examining its vision and roadmap to ensure it matches the organization's trajectory and can adapt to evolving technological landscapes. Prioritizing these aspects ensures effective deployment and ongoing adaptability to dynamic needs. A vendor who offers comprehensive support from onboarding to setup assistance contributes to an easy integration process. Furthermore, an extensive knowledge base and community empower users to find context-specific solutions.  #### Evaluate the deployment and purchasing model It's imperative to understand the organization's budget constraints and the IT team's capabilities in terms of initial setup and ongoing maintenance. Whether on-premise or cloud-based, the deployment model should align with the organization's preferences and requirements. An on-premise solution may offer greater control but could demand more resources. On the other hand, a cloud-based solution often provides flexibility and scalability, which reduces the burden on internal IT departments.  The purchasing model should also be transparent and meet the budgetary constraints. Whether it's a subscription-based model, perpetual licensing, or a combination of both, the finance team must understand the total cost of ownership and the scalability of the pricing structure.  #### Put it all together Choose an MDM solution prioritizing data security, user-friendly design, and multi-platform support. Evaluate vendors based on alignment, support, and integration options and consider on-premise tools for control or cloud-based for flexibility. For a comprehensive solution, align the purchasing model with budget and scalability needs. ### Implementation of mobile device management software #### How is mobile device management software implemented? The team responsible for implementation needs a comprehensive communication plan to set up the MDM platform successfully. They must Initiate the communication plan early and emphasize transparency and overcommunication to clarify what MDM is and how teams will use it. Address potential hesitation by offering alternatives, such as giving them corporate devices or financial incentives for compliance. Make sure to discuss the requirements for a password, rules for password complexity, device encryption, and the limits of corporate access. Additionally, differentiate between Android and iOS. For Android, use the Android Enterprise framework during provisioning to convert phones into business-ready devices with a focus on preventing data leakage. For Apple devices, register on the Apple ABM portal to obtain an ABM organization ID to prepare all supervised devices for MDM enrollment.  ### Mobile device management software trends - **Rising mobility:** The pervasiveness of mobile devices continues to grow, especially in the corporate world. Mobile endpoints are on the rise, and with them, the need for effective tracking and management strategies. - **Privacy and security emphasis:** With increasing scrutiny on data privacy and security, MDM software is a crucial layer of protection for corporate and individual user data. The evolving regulatory landscape underscores the importance of full [mobile data security](https://www.g2.com/glossary/mobile-data-security-definition) measures. - **BYOD evolution:** The sudden shift to remote work due to the COVID-19 pandemic led to the inevitable rise of bring your own device (BYOD). While IT policies may have become more flexible, well-ordered MDM has become paramount for managing personal devices. - **Integration with virtual reality (VR) and augmented reality (AR):** The integration of MDM with VR is revolutionizing industries like field service and maintenance. [Augmented reality AR](https://www.g2.com/glossary/augmented-reality-definition) tools, facilitated by MDM, allow technicians to overlay digital information on physical equipment to enhance precision and collaboration. These technologies require high performance, high bandwidth, and high-security management to support immersive experiences in various business applications. - **AI-driven innovation:** Artificial intelligence (AI) is steering innovation in MDM, enabling automation, optimization, and personalization. AI-powered MDM analyzes device usage patterns, identifies threats, optimizes performance, and provides proactive support. - **Zero-trust security model:** Adopting a zero-trust security model in MDM assumes that every device, network, or user is inherently suspicious. Along with continuous monitoring and verification, this model uses the principle of least privilege to prevent data breaches and reduce the risk of insider threats. _Researched and written by_ [_Tian Lin_](https://research.g2.com/insights/author/tian-lin) _Edited and reviewed by_ [_Aisha West_](https://www.linkedin.com/in/westeawest/)