# Best Enterprise Mobile Device Management (MDM) Software - Page 2

## How Many Mobile Device Management (MDM) Software Products Does G2 Track?

**Total Products under this Category:** 108

### Category Stats (Aug 2026)

- **Average Rating:** 4.52/5 (↓0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Citrix Endpoint Management (+0.45%) - Among all products in this category, Citrix Endpoint Management recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank Mobile Device Management (MDM) Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 23,300+ Authentic Reviews
- 108+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Mobile Device Management (MDM) Software
 ![G2 Grid® for Mobile Device Management (MDM) Software plotting products by satisfaction and market presence](https://www.g2.com/categories/mobile-device-management-mdm/grids.png?focus%5B%5D=20054&focus%5B%5D=25671&focus%5B%5D=36316&focus%5B%5D=55466&focus%5B%5D=15269&focus%5B%5D=37366&focus%5B%5D=1146&focus%5B%5D=2397)

Highlighted products: Jamf, NinjaOne, JumpCloud, Admin, Microsoft Enterprise Mobility and Security, Palo Alto Networks GlobalProtect, IBM MaaS360, and TeamViewer.

Underlying data: [Grid® JSON](https://www.g2.com/categories/mobile-device-management-mdm/grids.json?focus%5B%5D=jamf&focus%5B%5D=ninjaone&focus%5B%5D=jumpcloud&focus%5B%5D=google-admin&focus%5B%5D=microsoft-enterprise-mobility-and-security&focus%5B%5D=palo-alto-networks-globalprotect&focus%5B%5D=ibm-maas360&focus%5B%5D=teamviewer&segment=enterprise)

**Sponsored**

### Prey

Prey is a comprehensive, cross-platform solution designed to help IT teams maintain full visibility and control over their entire fleet of laptops, tablets, and smartphones. By providing a lightweight and easy-to-deploy agent, Prey empowers organizations to protect their assets, secure sensitive data, and ensure compliance, regardless of the devices' locations. With over 8 million devices trusted globally, Prey stands as a reliable choice for organizations seeking robust device management and security. The primary target audience for Prey includes IT departments across various sectors, including education, healthcare, and corporate environments, where device security and management are critical. Organizations that handle sensitive data or operate in regulated industries will find Prey particularly beneficial due to its compliance features. Specific use cases range from tracking lost or stolen devices to managing a diverse fleet of devices used by remote employees. The platform's capabilities extend beyond mere tracking; it offers a comprehensive approach to device security and management. One of the standout features of Prey is its asset tracking and recovery capabilities. Users can locate any device in real-time through a combination of GPS, Wi-Fi triangulation, and GeoIP technology. This functionality allows IT teams to review location history, create dynamic geofenced zones that trigger security actions, and generate actionable evidence reports. These reports can include camera shots, network data, and screenshots, providing essential support for law enforcement in recovering missing devices. This level of control not only aids in asset recovery but also enhances overall organizational security. Prey also prioritizes the protection of sensitive data and compliance with various regulations. The platform enables immediate actions to prevent data breaches, such as remote file wiping, screen locks, and device alarms. With SOC 2 certification and alignment with GDPR and HIPAA/FERPA standards, Prey offers audit-ready logs and automated compliance alerts. Features like selective data retrieval further ensure that organizations can maintain compliance without the risk of data exposure, making it an invaluable tool for businesses that require stringent data protection measures. Finally, Prey simplifies fleet management through a user-friendly dashboard that allows IT teams to manage their entire device fleet efficiently. Administrators can easily assign devices to employees, group them by usage or location, and monitor hardware changes. This streamlined approach reduces operational overhead, facilitating off-boarding processes and loaner device programs. By consolidating device management into a single platform, Prey enhances productivity and operational efficiency for IT teams, making it a vital component of modern device management strategies.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=161&secure%5Bchosen_at%5D=2026-08-01T08%3A15%3A26Z&secure%5Bdisplayable_resource_id%5D=161&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=161&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=59717&secure%5Bresource_id%5D=161&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmobile-device-management-mdm%2Fenterprise%3Fpage%3D2%26segment%3Denterprise&secure%5Btoken%5D=23c10b69e3753b5a1555f0fd83735fca5806b5523b54f75fba847bc0d5896805&secure%5Burl%5D=https%3A%2F%2Fpreyproject.com%2F%3Futm_source%3Dg2%26utm_campaign%3Dg2clicsads&secure%5Burl_type%5D=custom_url)

### [SolarWinds Observability](https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews)

SolarWinds® Observability is a comprehensive full-stack observability solution designed to meet the diverse needs of modern organizations, regardless of their size. This solution provides deep visibility into hybrid ecosystems, enabling users to monitor and manage both on-premises and cloud environments effectively. By optimizing performance and ensuring availability across distributed hybrid IT infrastructures, SolarWinds Observability supports organizations in navigating the complexities of their IT environments. Targeted at IT professionals and organizations that require robust monitoring capabilities, SolarWinds Observability caters to a wide range of use cases. It is particularly beneficial for businesses operating in hybrid environments, where the integration of on-premises and cloud resources is essential. The solution allows users to gain a holistic view of their networks, applications, databases, and user experiences, thereby facilitating better decision-making and operational efficiency. This is especially crucial in today’s fast-paced digital landscape, where downtime can significantly impact service reliability and customer satisfaction. One of the standout features of SolarWinds Observability is its built-in intelligence powered by AIOps capabilities. This functionality accelerates issue remediation by enabling users to detect, troubleshoot, and resolve problems more efficiently. The advanced predictive analysis and anomaly-based alerts help organizations proactively address potential issues before they escalate, ultimately reducing downtime and enhancing service reliability. Additionally, the solution's log pattern analysis further streamlines the troubleshooting process, allowing IT teams to focus on strategic initiatives rather than being bogged down by operational challenges. SolarWinds Observability offers flexibility in deployment, providing users with the option to choose between self-hosted and SaaS models. The self-hosted option integrates seamlessly with other SolarWinds services, such as security and storage monitoring, while the SaaS option is tailored for deeper monitoring of custom and cloud-based applications. This adaptability ensures that organizations can select the deployment method that best aligns with their operational needs and infrastructure. Moreover, SolarWinds Observability stands out by consolidating multiple monitoring tools into a single, integrated solution. This not only simplifies the monitoring process but also helps organizations reduce costs associated with managing disparate systems. By offering comprehensive visibility across hybrid IT environments, SolarWinds Observability empowers organizations to optimize their operations and enhance overall performance.

**Average Rating:** 4.3/5.0

**Total Reviews:** 823

#### How Do G2 Users Rate SolarWinds Observability?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)
- **Whitelist:** 8.3/10 (Category avg: 8.9/10)
- **Remote Wipe:** 10.0/10 (Category avg: 9.2/10)
- **Blacklist:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind SolarWinds Observability?

- **Seller:** [SolarWinds Worldwide LLC](https://www.g2.com/sellers/solarwinds-worldwide-llc)
- **Company Website:** www.solarwinds.com
- **Year Founded:** 1999
- **HQ Location:** Austin, TX
- **Twitter:** @solarwinds  
19,570 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a1765c38bb6352c68352819e76f659e536738a569e70b5125a52a054a2348dc6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F166039%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,824 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Network Engineer, Network Administrator
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 43% Large, 35% Medium

#### What Do G2 Reviewers Say About SolarWinds Observability?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **ease of use** of SolarWinds Observability, appreciating its intuitive interface and unified dashboards.
- Users appreciate the **comprehensive visibility** with SolarWinds Observability, enhancing system management and performance monitoring effortlessly.
- Users appreciate the **visibility** provided by SolarWinds Observability, making system management and performance monitoring effortless.
- Users appreciate the **real-time monitoring** of SolarWinds Observability, which enhances system management and troubleshooting efficiency.
- Users appreciate the **easy-to-read dashboards** of SolarWinds Observability, making monitoring and system management seamless and efficient.

##### Cons

- Users face a **significant learning curve** in leveraging advanced features and navigating the setup and configuration process.
- Users find the **pricing to be steep** , especially with costs increasing rapidly as more features are utilized.
- Users find SolarWinds Observability **not user-friendly** due to a difficult new interface and outdated setup documentation.
- Users face **integration issues** due to limited out-of-the-box support and challenges with setup and custom work.
- Users report **poor customer support** from SolarWinds Observability, with insufficient assistance for integrations and troubleshooting issues.

#### What Are Recent G2 Reviews of SolarWinds Observability?

**["Powerful Database Observability"](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147)**

**Rating:** 4.5/5.0 stars

_— Naveen T._

[Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-12663147)

**["Highly recommended for organizations looking to modernize their monitoring strategy."](https://www.g2.com/survey_responses/solarwinds-observability-review-13140564)**

**Rating:** 5.0/5.0 stars

_— MJ S._

[Read full review](https://www.g2.com/survey_responses/solarwinds-observability-review-13140564)

#### What Are G2 Users Discussing About SolarWinds Observability?

- [What is SolarWinds Network Performance Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-network-performance-monitor-used-for) - 2 comments
- [What is SolarWinds NetFlow Traffic Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-netflow-traffic-analyzer-used-for) - 1 comment
- [What is SolarWinds Network Configuration Manager used for?](https://www.g2.com/discussions/what-is-solarwinds-network-configuration-manager-used-for)
- [What is SolarWinds Storage Resource Monitor used for?](https://www.g2.com/discussions/what-is-solarwinds-storage-resource-monitor-used-for)
- [What is SolarWinds Log Analyzer used for?](https://www.g2.com/discussions/what-is-solarwinds-log-analyzer-used-for)

### [Citrix Endpoint Management](https://www.g2.com/products/citrix-endpoint-management/reviews)

Citrix Endpoint Management provides a modern approach unified endpoint management. Manage all your devices including desktops, laptops, smartphones, tablets, and IoT through a single platform.

**Average Rating:** 4.0/5.0

**Total Reviews:** 26

#### How Do G2 Users Rate Citrix Endpoint Management?

- **Has the product been a good partner in doing business?:** 7.5/10 (Category avg: 9.1/10)

#### Who Is the Company Behind Citrix Endpoint Management?

- **Seller:** [Citrix](https://www.g2.com/sellers/citrix)
- **Year Founded:** 1989
- **HQ Location:** Fort Lauderdale, FL
- **Twitter:** @citrix  
197,812 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fbacd70afc6a57023f72c289cab21f89d344d36ff14ad8a4f7f08a4b624f4f51&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2641%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,232 employees on LinkedIn®
- **Ownership:** NASDAQ:CTXS

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 61% Large, 25% Medium

#### What Are Recent G2 Reviews of Citrix Endpoint Management?

**["Secure, Unified Device Management with Citrix Endpoint Management"](https://www.g2.com/survey_responses/citrix-endpoint-management-review-13163348)**

**Rating:** 4.5/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/citrix-endpoint-management-review-13163348)

**["Citrix helping is space management"](https://www.g2.com/survey_responses/citrix-endpoint-management-review-8288852)**

**Rating:** 4.5/5.0 stars

_— Syed M._

[Read full review](https://www.g2.com/survey_responses/citrix-endpoint-management-review-8288852)

#### What Are G2 Users Discussing About Citrix Endpoint Management?

- [What is Citrix Endpoint Management used for?](https://www.g2.com/discussions/what-is-citrix-endpoint-management-used-for)

### [Scalefusion](https://www.g2.com/products/scalefusion/reviews)

Scalefusion builds software for managing devices, access, and security. The unique advantage Scalefusion customers benefit from is the one platform, one agent solution that lets IT admins manage endpoints, secure access, and security in one dashboard. The powerful product lineup includes: ➠ Scalefusion Endpoint Management: Manage and secure smartphones, tablets, laptops, rugged devices, POS systems, and digital signage across operating systems, from a single dashboard. ➠ OneIdP | Zero Trust Access: Conditional access built on real-time device posture, ensuring only trusted users on compliant devices can access business emails and apps. ➠ Veltar | Endpoint Security & Compliance: Endpoint security with automated compliance, secure web gateway, and endpoint DLP to keep devices aligned with security standards. Together, they run on a single platform, powered by a single agent. With Scalefusion, businesses globally ensure their devices are configured, secure user access is enforced, and security is continuous. Trusted by 12,000+ businesses across 120+ countries, with a global partner network of 200+ partners.

**Average Rating:** 4.7/5.0

**Total Reviews:** 390

#### How Do G2 Users Rate Scalefusion?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10)
- **Whitelist:** 9.0/10 (Category avg: 8.9/10)
- **Remote Wipe:** 8.9/10 (Category avg: 9.2/10)
- **Blacklist:** 8.7/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Scalefusion?

- **Seller:** [ProMobi Technologies](https://www.g2.com/sellers/promobi-technologies)
- **Company Website:** scalefusion.com
- **Year Founded:** 2014
- **HQ Location:** Pune
- **Twitter:** @scalefusion  
5,101 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c8084e27398953d594206cbe593705f958d76e5c1fa627872888dd73de4dd803&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fscalefusion%2F&secure%5Burl_type%5D=linkedin_company_website)  
134 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, IT Manager
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 49% Medium, 45% Small

#### What Do G2 Reviewers Say About Scalefusion?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **responsive customer support** of Scalefusion, appreciating quick and effective assistance whenever needed.
- Users praise Scalefusion's **amazing support team** for their responsiveness and assistance with device management tasks.
- Users highlight Scalefusion's **robust feature set** that efficiently manages diverse mobile and desktop operating systems.
- Users appreciate the **ease of use** of Scalefusion, enjoying its elegant UI and effortless device management capabilities.
- Users commend Scalefusion for its **exceptional problem resolution** , highlighting the prompt and professional support from the team.

##### Cons

- Users find the **learning curve steep** when setting up profiles, particularly due to complex configurations and limited documentation.
- Users face **complex setup** issues with Scalefusion, particularly when managing multiple profiles across various devices.
- Users find the **difficult learning process** challenging, particularly during initial setup and due to lack of clear documentation.
- Users note that there is **room for improvements** in Scalefusion, particularly in setup complexity and profile management.
- Users face **limited compatibility** with Scalefusion, lacking support for Linux, ChromeOS, and mobile app management.

#### What Are Recent G2 Reviews of Scalefusion?

**["Scalefusion Makes APK Deployment and Device Management Effortless"](https://www.g2.com/survey_responses/scalefusion-review-12964984)**

**Rating:** 5.0/5.0 stars

_— Kago M._

[Read full review](https://www.g2.com/survey_responses/scalefusion-review-12964984)

**["Effortless Device Management with a alot of features"](https://www.g2.com/survey_responses/scalefusion-review-12853527)**

**Rating:** 5.0/5.0 stars

_— Jahangeer W._

[Read full review](https://www.g2.com/survey_responses/scalefusion-review-12853527)

#### What Are G2 Users Discussing About Scalefusion?

- [What is Scalefusion used for?](https://www.g2.com/discussions/what-is-scalefusion-used-for) - 1 comment

### [KACE Unified Endpoint Manager](https://www.g2.com/products/kace-unified-endpoint-manager/reviews)

Replace your manual processes, non-integrated point solutions, or overly complex software suite with the industry’s most comprehensive endpoint systems management solution and give your IT team more time to innovate. KACE fast-to-implement, easy-to-use systems management and deployment solutions provision, manage, secure, and service your growing organization’s network-connected devices, including Windows PCs, Macs, Chromebooks, tablets, Linux, UNIX, and Windows Servers, printers, storage and the internet of things (IoT), while delivering rapid return on investment. And, to add more value to your endpoint systems management solution, explore KACE Essential Services.

**Average Rating:** 4.1/5.0

**Total Reviews:** 93

#### How Do G2 Users Rate KACE Unified Endpoint Manager?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10)
- **Whitelist:** 7.8/10 (Category avg: 8.9/10)
- **Remote Wipe:** 9.2/10 (Category avg: 9.2/10)
- **Blacklist:** 8.3/10 (Category avg: 8.9/10)

#### Who Is the Company Behind KACE Unified Endpoint Manager?

- **Seller:** [Quest Software](https://www.g2.com/sellers/quest-software)
- **Year Founded:** 1987
- **HQ Location:** Austin, TX
- **Twitter:** @Quest  
17,109 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ed19918b4e18facf79def69484660a2b3831e7c0b692c78c8af06464252d5f38&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2880%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,569 employees on LinkedIn®
- **Ownership:** NYSE: DGX

#### Who Uses This Product?

- **Top Industries:** Higher Education, Education Management
- **Company Size:** 66% Medium, 25% Large

#### What Are Recent G2 Reviews of KACE Unified Endpoint Manager?

**["Save mad time with this amazing tool"](https://www.g2.com/survey_responses/kace-unified-endpoint-manager-review-7091013)**

**Rating:** 4.0/5.0 stars

_— Rafael R._

[Read full review](https://www.g2.com/survey_responses/kace-unified-endpoint-manager-review-7091013)

**["Great software for pushing applications, remote install and OS patches/updates"](https://www.g2.com/survey_responses/kace-unified-endpoint-manager-review-6825127)**

**Rating:** 4.0/5.0 stars

_— Verified User in Government Administration_

[Read full review](https://www.g2.com/survey_responses/kace-unified-endpoint-manager-review-6825127)

#### What Are G2 Users Discussing About KACE Unified Endpoint Manager?

- [What are the benefits and drawbacks of using KACE Unified Endpoint Manager for IT asset management?](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-kace-unified-endpoint-manager-for-it-asset-management) - 1 comment
- [What is KACE Unified Endpoint Manager used for?](https://www.g2.com/discussions/what-is-kace-unified-endpoint-manager-used-for)
- [How much does KACE cost?](https://www.g2.com/discussions/how-much-does-kace-cost)
- [What does KACE stand for?](https://www.g2.com/discussions/what-does-kace-stand-for)
- [What is KACE Systems Management Appliance?](https://www.g2.com/discussions/what-is-kace-systems-management-appliance)

### [Esper](https://www.g2.com/products/esper/reviews)

Esper is an enterprise-grade, OS-agnostic device orchestration solution purpose-built to manage and scale fleets of dedicated devices in complex, high-stakes environments—like restaurants, retail, hospitality, logistics, and healthcare Esper supports Android, Linux, Windows, and iOS/iPadOS devices, offering a single, unified platform to provision, monitor, update, and secure devices at scale. Whether you're managing kiosks, digital signage, POS systems, handhelds, or edge AI devices, Esper provides the tools to ensure uptime, enforce policy, and automate updates—without the need for fragile scripting or manual intervention. By using Esper’s device management solution, organizations can: - Eliminate tool sprawl and vendor lock-in with a single platform that manages every device, legacy and modern, across diverse form factors and operating systems. - Scale device fleets, without over-burdening IT, with Esper’s standardized processes and workflows, plus developer-friendly tools and automation that reduce siloes and put the focus back on high-value work. - Deliver consistent, reliable device experiences at every location with unified onboarding, compliance, telemetry, and troubleshooting that protect uptime and reduce fire drills. Through advanced capabilities, such as remote control and debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and Seamless Provisioning, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond.

**Average Rating:** 4.5/5.0

**Total Reviews:** 233

#### How Do G2 Users Rate Esper?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10)
- **Whitelist:** 8.7/10 (Category avg: 8.9/10)
- **Remote Wipe:** 9.4/10 (Category avg: 9.2/10)
- **Blacklist:** 8.5/10 (Category avg: 8.9/10)

#### Who Is the Company Behind Esper?

- **Seller:** [Esper](https://www.g2.com/sellers/esper)
- **Year Founded:** 2018
- **HQ Location:** Bellevue, Washington
- **Twitter:** @esperdev  
2,464 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=47a141d64f06ef2e8a010e85edcdf5e1ba6875d371d557bf8a3e4e525f70cfdd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fesperdev%2F&secure%5Burl_type%5D=linkedin_company_website)  
205 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** IT Manager
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 49% Small, 45% Medium

#### What Do G2 Reviewers Say About Esper?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise Esper for its **ease of use** , facilitating quick updates and seamless provisioning for device management.
- Users appreciate the **easy remote access** of Esper, enabling quick updates and real-time troubleshooting effortlessly.
- Users value the **exceptional customer support** , particularly the helpful one-on-one assistance from Sudeep.
- Users love the **ease of use** of Esper, appreciating quick updates and a straightforward setup process.
- Users find the **intuitive dashboard** of Esper easy to use, streamlining device management for their teams.

##### Cons

- Users report **missing features** like WiFi credential issues and lack of detailed activity logs, impacting their deployment experience.
- Users find Esper **too expensive** , especially with additional charges for features and minimum license requirements.
- Users report **connection issues** with Esper, requiring manual setup for enterprise WiFi networks and causing frustration.
- Users express frustration over **deployment delays** caused by queued commands, impacting overall efficiency and user experience.
- Users face **limited compatibility** with enterprise networks, requiring on-site assistance for WiFi setup and initial provisioning.

#### What Are Recent G2 Reviews of Esper?

**["Seamless Device Management with Stellar Support"](https://www.g2.com/survey_responses/esper-review-12260386)**

**Rating:** 4.5/5.0 stars

_— Tomas P._

[Read full review](https://www.g2.com/survey_responses/esper-review-12260386)

**["Effortless Device Management with Esper"](https://www.g2.com/survey_responses/esper-review-12251169)**

**Rating:** 4.5/5.0 stars

_— Chad P._

[Read full review](https://www.g2.com/survey_responses/esper-review-12251169)

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Researched and written by [Adam Crivello](https://research.g2.com/insights/author/adam-crivello)

Updated 

Products classified in the overall Mobile Device Management (MDM) category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Mobile Device Management (MDM) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Mobile Device Management (MDM) category.

In addition to qualifying for inclusion in the Mobile Device Management (MDM) Software category, to qualify for inclusion in the Enterprise Business Mobile Device Management (MDM) Software category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

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## How Do You Choose the Right Mobile Device Management (MDM) Software?

### What You Should Know About Mobile Device Management (MDM) Software

### What is mobile device management software?

Mobile devices like smartphones and tablets have become indispensable assets, often rivaling or surpassing the significance of laptops or desktop computers in specific roles. Navigating this landscape is complex, but MDM solutions can help you out. 

MDM tools are designed to help businesses overcome the challenges of keeping track of mobile endpoints across organizations. Companies can oversee crucial mobile devices and applications with features like device detection and integration, adherence to policy rules, and application deployment. 

MDM solutions also play a pivotal role in securing the corporate data on the devices, allowing businesses to control access to confidential information or take more drastic measures such as locking or wiping the device remotely. 

### What are the standard features of mobile device management software?

Mobile device management software offers a range of core features that users find highly beneficial, including:

- **Device identification:** MDM solutions make it possible to create a comprehensive directory of company-owned mobile assets and bring your own devices (BYOD). It includes device ownership, age, and maintenance history.
- **Device configuration:** A significant advantage of MDM solutions lies in their capacity to configure company devices uniformly according to specified requirements. Particularly valuable for ensuring regulatory compliance, MDM tools assist in meeting data security regulations applicable to mobile devices.
- **Device activity tracking:** MDM software allows businesses to monitor the use of corporate mobile devices to gain insights into proper handling. Tracking usage helps justify the need for corporate mobile devices and optimizes their use.
- [Data security](https://www.g2.com/glossary/data-security-definition) **:** Specific MDM solutions incorporate robust data security measures in device configuration. These may include additional anti-malware solutions, heightened identity verification, or data encryption to support overall [data protection](https://learn.g2.com/data-protection).
- **Remote security actions:** In the event of a compromised device, many MDM solutions can take control of the device remotely by locking the device, purging all business data, or initiating a complete wipe.

### What are the benefits of mobile device management software?

The benefits of using a mobile device management software include:

- **Control over corporate mobile devices:** MDM software provides comprehensive visibility into varying devices and operating systems. MDM facilitates control over a device’s entire lifecycle, supporting remote configuration, timely replacements, and prompt updates. It also swiftly restricts access to business information when an employee leaves the company.
- **Cost reduction, increased productivity, and efficiency:** MDM centralizes the management of multiple devices. Automation capabilities streamline device management tasks, saving time, minimizing errors, and expediting device setup. 
- **Compliance management:** MDM simplifies adherence to IT guidelines and standards by handling compliance initiatives from a unified console. 
- **Device and data security:** MDM focuses on enriching data security in an era when mobile devices are susceptible to cyber threats. It employs various restriction options and configurations to safeguard against cyberattacks to properly address the vulnerability of smartphones and tablets.
- **Remote management:** Organizations can centrally manage devices from any location, which provides flexibility and control. This includes the installation of required software and the assurance that devices are appropriately configured. 
- **Policy enforcement:** MDM allows employers to employ app restrictions and passcode enforcement policies. This secures organizational information; it is particularly valuable for shared devices for personal and work purposes.

### Who uses mobile device management software?

The following professionals most commonly use mobile device management software:

- **Internal IT Teams** use MDM for advanced supervision and integrate it into security strategies to prevent unauthorized access.
- **Healthcare professionals** turn to MDM to secure devices for in-home health aides and patient monitoring and to ensure compliance with regulations like HIPAA.
- **Transportation and logistics sector employees** rely on MDM for rapid device enrollment to guarantee adherence to standards like the electronic logging device (ELD) rule.
- **Educational institutions** utilize MDM for remote configuration, app installation, and a secure learning environment with usage restrictions.
- **Retail and service industries** securely deploy mobile devices for various roles, like Single-App Kiosk mode and customization options for brand consistency.
- **Government employees** use MDM to secure devices and data, enhancing operational efficiency while meeting stringent standards.
- **Small businesses** opt for cloud-based MDM tools for device tracking and remote management, enhancing efficiency without needing in-house IT specialists.
- **Managed service provider** institute automated and secure processes using MDM. They proactively manage customer devices through a centralized portal for enhanced service delivery.

### Mobile device management software pricing

Mobile device management software providers offer pricing plans to cater to the diverse needs of businesses. While specific details vary among providers, here are common pricing plans associated with MDM software.

- **Per-device pricing:** Charges are based on the number of devices the MDM software manages. This suits businesses with a predictable number of devices that require management.
- **User-based pricing:** Costs are determined by the number of users or employees who require device management. User-based works for businesses with a fluctuating number of devices per user or multiple devices per user.
- **Cloud-based vs. on-premises:** Cloud-based MDM solutions often follow a subscription model with pricing based on the number of devices or users. On-premises solutions may involve a one-time licensing fee or annual maintenance costs.
- **Trial periods:** Some providers offer free trial periods for businesses that want to test the MDM software before committing to a paid plan.

### Software and services related to mobile device management software

Related solutions and services that can be used alongside mobile device management software include:

- **Mobile application management (MAM) software****:** [Mobile application management (MAM) solutions](https://www.g2.com/categories/mobile-application-management) pair well with MDM tools and focus on the actual device applications instead of the overall device. They let companies deliver and manage necessary applications to mobile devices, helping secure any company data that might flow through them.
- [Enterprise mobility management (EMM) software](https://www.g2.com/categories/enterprise-mobility-management) **:** The summary of MDM and MAM enterprise mobility management (EMM) solutions cover the basic needs of organizing and tracking a company's mobile devices. These tools function particularly nicely for smaller businesses that might not have many endpoints but heavily utilize mobile devices in their workflow.
- **Endpoint management software**** :** Another valuable partner to MDM tools, [endpoint management solutions](https://www.g2.com/categories/endpoint-management) help companies secure mobile devices and other endpoints. Businesses use them together to view their mobile devices comprehensively.
- [Unified endpoint management (UEM) software](https://www.g2.com/categories/unified-endpoint-management-uem) **: ** UEM encompasses all of MAM, MDM, and endpoint management functions under a single platform. These products are typically employed at the enterprise level, where the number of individual endpoints is in the thousands.

### Challenges with mobile device management software

Some common challenges with mobile device management software are:

- **Device compatibility:** Not all MDM solutions cover every mobile [OS](https://www.g2.com/glossary/operating-system-definition) or device hardware. To prevent compatibility issues, ensure that the selected MDM software supports specific mobile OS and devices used by the company.
- **Provider compatibility:** Compatibility challenges extend to data providers like ISPs or telecom companies. Ensuring compatibility with all potential vendors can prove to be cumbersome.
- **Data security and privacy:** Transmitting sensitive corporate data via personal mobile devices raises security and privacy concerns. Some MDM solutions may not fully safeguard against breaches.
- **Vendor lock-in:** MDM solutions from major tech companies may lead to vendor lock-in, limiting flexibility when supporting third-party applications. This restriction hinders the organization's software choices and may require integration-specific APIs.
- **Complexity:** MDM solutions can be intricate and pose challenges in setup and maintenance. Technical expertise is often necessary, which may be lacking. Investing in training or dedicated IT support becomes essential to overcome these difficulties.
- **Cost:** Implementing and maintaining an MDM solution incurs a notable cost, typically involving monthly or annual fees based on the number of managed devices. 

### Which companies should buy mobile device management software?

Industries across various sectors can benefit from implementing mobile device management software. Here are a few sectors where [MDM](https://www.g2.com/glossary/mobile-device-management-definition) is particularly advantageous.

- **Healthcare:** Healthcare providers use mobile devices extensively to access and update patient records, monitor recovery, and deliver treatment. The privacy and security of this sensitive data are paramount, necessitating MDM platforms. 
- **Retail sector:** Mobile devices serve diverse purposes, from information kiosks to mPOS systems and inventory tools. MDM solutions offer real-time information for better efficiency and coordination. They simplify tasks, track inventory, and improve decision-making. MDM ensures security by protecting sensitive retail data.
- **Education:** The education sector employs many mobile devices for students and teachers, including tablets and smartphones. MDM software creates a safe learning environment by giving educators control over user activity, limiting access to approved websites and apps, and preventing exposure to inappropriate online content. 
- **Warehousing and logistics:** Mobile devices like rugged tablets, handheld scanners, and wearable devices are integral to warehouse operations. MDM platforms efficiently manage these devices to ensure workers get updates, patches, and monitoring capabilities. 
- **Transportation:** In transportation, mobile devices are used for navigation, communication, and remote operations. MDM software becomes essential for configuring, updating, and managing these devices remotely. It helps troubleshoot issues, locate devices, and ensure secure communication, mainly when devices go offline or encounter technical problems.

### How to choose mobile device management software

Choosing a mobile device management software depends on the business needs, preferences, and work type. The following explains the step-by-step process buyers can use to find a suitable mobile device management software:

#### Identify business needs and priorities

Consider whether the focus is safeguarding sensitive data, enhancing productivity, or achieving a balance between the two. For instance, an effective MDM solution can increase productivity by limiting employee access to specific distracting applications. 

Simultaneously, establishing robust password requirements and encryption features fortifies defense against unauthorized access, further safeguarding sensitive data. The company must frame goals to address specific challenges that have measurable outcomes.

#### Choose the necessary technology and features

Selecting the essential technology, MDM involves careful consideration of four indispensable factors:

- **Remote device management:** AnMDM solution must empower administrators to efficiently oversee and control devices remotely to guarantee uninterrupted functionality and quick issue resolution.
- **User experience and ease of use:** An effective MDM solution should prioritize a user-friendly interface to facilitate straightforward navigation and configuration.
- **Multi-platform support for BYOD Policies:** An MDM solution must be versatile enough to accommodate various operating systems and device types to maintain compatibility with different devices.
- **Application management:** The organization ought to be able to more easily enforce policies, roll out updates, and optimize application usage with a comprehensive MDM solution.
- **Reporting and analytics:** To enable proactive measures and strategic planning, an MDM solution should provide full insight into device usage, security metrics, and performance data.

In addition to these core features, the value of integrations cannot be overstated. Smooth integration with third-party tools and services enhances the MDM solution's capacity to extend beyond traditional device management and fosters a comprehensive and cohesive IT ecosystem.

#### Review vendor vision, roadmap, viability, and support

Evaluating an MDM vendor involves meticulously examining its vision and roadmap to ensure it matches the organization's trajectory and can adapt to evolving technological landscapes. Prioritizing these aspects ensures effective deployment and ongoing adaptability to dynamic needs.

A vendor who offers comprehensive support from onboarding to setup assistance contributes to an easy integration process. Furthermore, an extensive knowledge base and community empower users to find context-specific solutions. 

#### Evaluate the deployment and purchasing model

It's imperative to understand the organization's budget constraints and the IT team's capabilities in terms of initial setup and ongoing maintenance.

Whether on-premise or cloud-based, the deployment model should align with the organization's preferences and requirements. An on-premise solution may offer greater control but could demand more resources. On the other hand, a cloud-based solution often provides flexibility and scalability, which reduces the burden on internal IT departments. 

The purchasing model should also be transparent and meet the budgetary constraints. Whether it's a subscription-based model, perpetual licensing, or a combination of both, the finance team must understand the total cost of ownership and the scalability of the pricing structure. 

#### Put it all together

Choose an MDM solution prioritizing data security, user-friendly design, and multi-platform support. Evaluate vendors based on alignment, support, and integration options and consider on-premise tools for control or cloud-based for flexibility. For a comprehensive solution, align the purchasing model with budget and scalability needs.

### Implementation of mobile device management software

#### How is mobile device management software implemented?

The team responsible for implementation needs a comprehensive communication plan to set up the MDM platform successfully. They must Initiate the communication plan early and emphasize transparency and overcommunication to clarify what MDM is and how teams will use it.

Address potential hesitation by offering alternatives, such as giving them corporate devices or financial incentives for compliance. Make sure to discuss the requirements for a password, rules for password complexity, device encryption, and the limits of corporate access.

Additionally, differentiate between Android and iOS. For Android, use the Android Enterprise framework during provisioning to convert phones into business-ready devices with a focus on preventing data leakage. For Apple devices, register on the Apple ABM portal to obtain an ABM organization ID to prepare all supervised devices for MDM enrollment. 

### Mobile device management software trends

- **Rising mobility:** The pervasiveness of mobile devices continues to grow, especially in the corporate world. Mobile endpoints are on the rise, and with them, the need for effective tracking and management strategies.
- **Privacy and security emphasis:** With increasing scrutiny on data privacy and security, MDM software is a crucial layer of protection for corporate and individual user data. The evolving regulatory landscape underscores the importance of full [mobile data security](https://www.g2.com/glossary/mobile-data-security-definition) measures.
- **BYOD evolution:** The sudden shift to remote work due to the COVID-19 pandemic led to the inevitable rise of bring your own device (BYOD). While IT policies may have become more flexible, well-ordered MDM has become paramount for managing personal devices.
- **Integration with virtual reality (VR) and augmented reality (AR):** The integration of MDM with VR is revolutionizing industries like field service and maintenance. [Augmented reality AR](https://www.g2.com/glossary/augmented-reality-definition) tools, facilitated by MDM, allow technicians to overlay digital information on physical equipment to enhance precision and collaboration. These technologies require high performance, high bandwidth, and high-security management to support immersive experiences in various business applications.
- **AI-driven innovation:** Artificial intelligence (AI) is steering innovation in MDM, enabling automation, optimization, and personalization. AI-powered MDM analyzes device usage patterns, identifies threats, optimizes performance, and provides proactive support.
- **Zero-trust security model:** Adopting a zero-trust security model in MDM assumes that every device, network, or user is inherently suspicious. Along with continuous monitoring and verification, this model uses the principle of least privilege to prevent data breaches and reduce the risk of insider threats.

_Researched and written by_ [_Tian Lin_](https://research.g2.com/insights/author/tian-lin)

_Edited and reviewed by_ [_Aisha West_](https://www.linkedin.com/in/westeawest/)