# Best Mobile Device Management (MDM) Software *By [Adam Crivello](https://research.g2.com/insights/author/adam-crivello)* Mobile device management (MDM) software enables IT departments to monitor, secure, and manage mobile devices, including smartphones and tablets, across various providers and operating systems, applying custom policies to prevent data loss, restrict unauthorized software installs, and maintain control over corporate data access. ### Core Capabilities of MDM Software To qualify for inclusion in the Mobile Device Management category, a product must: - Be compatible with all common or company-issued mobile devices and support necessary operating systems and platforms - Function through and with multiple service providers - Customize device settings and policies according to company requirements - Integrate with existing IT, administrative, and application systems - Enable the remote configuration, locking, wiping, detection, and encryption of devices - Report on device activity ### Common Use Cases for MDM Software IT and security teams use MDM software to maintain control and compliance across mobile device fleets in increasingly distributed work environments. Common use cases include: - Provisioning and configuring company-issued or BYOD devices with corporate policies and security settings - Remotely wiping or locking lost or compromised devices to prevent unauthorized data access - Enforcing app management policies to prevent unauthorized software installs and maintain compliance ### How MDM Software Differs from Other Tools MDM software focuses specifically on the management and security of mobile endpoints, smartphones and tablets, distinguishing it from broader endpoint management platforms that cover desktops, servers, and IoT devices. While MDM addresses device-level provisioning and policy enforcement, it is often used alongside identity and access management tools to provide a complete mobile security posture for the enterprise. ### Insights from G2 on MDM Software Based on category trends on G2, remote device management capabilities and cross-platform compatibility stand out as the most valued features. Improved security posture and reduced time spent on device provisioning stand out as primary outcomes of adoption. ## Category Overview **Total Products under this Category:** 103 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 21,600+ Authentic Reviews - 103+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Best Mobile Device Management (MDM) Software At A Glance - **Leader:** [Jamf](https://www.g2.com/products/jamf/reviews) - **Highest Performer:** [SureMDM by 42Gears](https://www.g2.com/products/suremdm-by-42gears/reviews) - **Easiest to Use:** [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) - **Top Trending:** [Rippling IT](https://www.g2.com/products/rippling-it/reviews) - **Best Free Software:** [TeamViewer](https://www.g2.com/products/teamviewer/reviews) --- **Sponsored** ### Rippling IT Transform your organization’s IT operations with Rippling’s unified platform for identity, device, access, and security management. Centralize every IT workflow, from provisioning apps and laptops to enforcing security policies, in a single dashboard. Seamlessly manage the entire employee lifecycle, automatically granting and revoking app access, configuring devices, and maintaining least-privilege controls. Enforce compliance with real-time monitoring, automated patching, and integrated endpoint protection. Streamline offboarding with instant lockouts and secure device recovery. Gain full visibility across hardware, software, and user risk without the complexity of multiple tools. Rippling helps your business cut costs, eliminate manual work, and strengthen security, so your team can move faster. Experience the power of unified IT management with Rippling today. [Book a Demo](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=161&secure%5Bdisplayable_resource_id%5D=161&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=161&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1640029&secure%5Bresource_id%5D=161&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fmobile-device-management-mdm%2Fenterprise&secure%5Btoken%5D=ad4f68ec8897f3364c5b2ae176fc2c0793e514db4dca8de68d05afa4ebc805cf&secure%5Burl%5D=https%3A%2F%2Fwww.rippling.com%2Flp%2Fpaid-device-management%3Futm_source%3Dg2crowd_cpc%26utm_medium%3Daffiliate%26utm_program%3Devergreen-conversion%26utm_term%3DMDM%26utm_campaign%3DUS-G2-PPC-IT%26utm_product%3Dit&secure%5Burl_type%5D=custom_url) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [Jamf](https://www.g2.com/products/jamf/reviews) Jamf gives organizations a dedicated platform for managing, securing and onboarding Apple devices at scale, including iPhone, iPad, Mac, Apple Watch and Apple TV. It fits seamlessly into Windows-centric environments and also supports Android to unify mixed-fleet mobility. IT teams gain powerful automation, accurate Apple endpoint telemetry and continuous compliance monitoring, while users enjoy a fast, native Apple experience. Jamf also enables mobility and industry workflows across healthcare, retail and education, providing secure identity, access and purpose-built frontline experiences. Jamf delivers the Apple-specific management, security and compliance capabilities organizations need without adding complexity. **Average Rating:** 4.7/5.0 **Total Reviews:** 2,036 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Whitelist:** 8.5/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.2/10 (Category avg: 9.2/10) - **Blacklist:** 8.6/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Jamf](https://www.g2.com/sellers/jamf) - **Company Website:** https://www.jamf.com/ - **Year Founded:** 2002 - **HQ Location:** Minneapolis, MN - **Twitter:** @JAMFSoftware (10,895 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/717074/ (2,545 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Systems Administrator, IT Manager - **Top Industries:** Higher Education, Education Management - **Company Size:** 51% Enterprise, 41% Mid-Market #### Pros & Cons **Pros:** - Device Management (184 reviews) - Ease of Use (177 reviews) - Features (113 reviews) - Apple Device Management (112 reviews) - Customer Support (87 reviews) **Cons:** - Complexity (49 reviews) - Difficult Learning (47 reviews) - Improvement Needed (41 reviews) - Learning Curve (40 reviews) - Feature Deficiency (32 reviews) ### 2. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,092 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Whitelist:** 8.4/10 (Category avg: 8.9/10) - **Remote Wipe:** 8.6/10 (Category avg: 9.2/10) - **Blacklist:** 8.3/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [NinjaOne](https://www.g2.com/sellers/ninjaone) - **Company Website:** https://www.ninjaone.com/ - **Year Founded:** 2013 - **HQ Location:** Austin, Texas - **Twitter:** @NinjaOne (3,558 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/6436301/ (2,121 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** IT Manager, Owner - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 49% Mid-Market, 43% Small-Business #### Pros & Cons **Pros:** - Ease of Use (1559 reviews) - Features (980 reviews) - Remote Access (955 reviews) - Automation (909 reviews) - Customer Support (813 reviews) **Cons:** - Missing Features (792 reviews) - Limited Features (450 reviews) - Improvement Needed (424 reviews) - Needs Improvement (409 reviews) - Feature Issues (346 reviews) ### 3. [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) JumpCloud® delivers a unified identity, device, and access management platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,805 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Whitelist:** 8.4/10 (Category avg: 8.9/10) - **Remote Wipe:** 8.8/10 (Category avg: 9.2/10) - **Blacklist:** 8.2/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [JumpCloud Inc.](https://www.g2.com/sellers/jumpcloud-inc) - **Company Website:** https://jumpcloud.com/ - **Year Founded:** 2012 - **HQ Location:** Louisville, CO - **Twitter:** @JumpCloud (36,489 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/jumpcloud/ (959 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** IT Manager, System Administrator - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 53% Mid-Market, 36% Small-Business #### Pros & Cons **Pros:** - Ease of Use (881 reviews) - Device Management (664 reviews) - Security (519 reviews) - Integrations (482 reviews) - Features (431 reviews) **Cons:** - Missing Features (382 reviews) - Improvement Needed (301 reviews) - Limited Features (235 reviews) - Limitations (177 reviews) - Learning Curve (156 reviews) ### 4. [Admin](https://www.g2.com/products/google-admin/reviews) Google Workspace Admin is a centralized management console designed to streamline the administration of Google Workspace services within an organization. It enables administrators to efficiently manage users, devices, and security settings, ensuring data protection and compliance without the need for extensive technical expertise. Key Features and Functionality: - User Management: Easily add, remove, and manage user accounts, assign roles, and control access to various Google Workspace services. - Device Management: Monitor and manage company-owned and personal devices accessing organizational data, enforce security policies, and remotely wipe data from lost or compromised devices. - Security Controls: Implement robust security measures such as two-step verification, security keys, and manage password policies to safeguard organizational data. - Data Regions and Compliance: Specify the geographical location for data storage to meet regulatory requirements and gain visibility into actions taken by Google staff related to your data. - Reporting and Insights: Access detailed reports and audit logs to monitor usage, track security incidents, and ensure compliance with organizational policies. Primary Value and Solutions Provided: Google Workspace Admin simplifies the complex task of managing an organization's digital environment by providing a unified platform for user and device management, security enforcement, and compliance monitoring. It addresses the need for efficient administration, enhances data security, and ensures that organizations can meet regulatory requirements with ease. By offering intuitive tools and comprehensive controls, it empowers administrators to maintain a secure and productive workspace without requiring extensive technical knowledge. **Average Rating:** 4.4/5.0 **Total Reviews:** 106 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Whitelist:** 8.9/10 (Category avg: 8.9/10) - **Remote Wipe:** 8.8/10 (Category avg: 9.2/10) - **Blacklist:** 8.8/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google (31,885,216 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (336,169 employees on LinkedIn®) - **Ownership:** NASDAQ:GOOG **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 45% Small-Business, 39% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (43 reviews) - Security (22 reviews) - Management (16 reviews) - Integrations (13 reviews) - Simple (13 reviews) **Cons:** - Poor Navigation (14 reviews) - Learning Curve (11 reviews) - Improvement Needed (9 reviews) - Expensive (6 reviews) - Poor Reporting (5 reviews) ### 5. [Iru](https://www.g2.com/products/iru/reviews) Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment. **Average Rating:** 4.7/5.0 **Total Reviews:** 765 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Whitelist:** 8.7/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.5/10 (Category avg: 9.2/10) - **Blacklist:** 8.6/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Iru](https://www.g2.com/sellers/iru) - **Company Website:** https://www.iru.com/ - **Year Founded:** 2018 - **HQ Location:** Miami, FL - **Twitter:** @officiallyiru (2,013 Twitter followers) - **LinkedIn® Page:** https://linkedin.com/company/officiallyiru (356 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** IT Manager, CTO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 72% Mid-Market, 22% Small-Business #### Pros & Cons **Pros:** - Ease of Use (345 reviews) - Customer Support (254 reviews) - Device Management (174 reviews) - Easy Setup (152 reviews) - Apple Device Management (148 reviews) **Cons:** - Missing Features (71 reviews) - Lacking Features (56 reviews) - Device Management (53 reviews) - Limited Compatibility (51 reviews) - Expensive (46 reviews) ### 6. [AirDroid Business](https://www.g2.com/products/airdroid-business/reviews) AirDroid Business, developed by Singapore-based SandStudio, is a comprehensive mobile device management (MDM) solution designed to help businesses manage and control fleets of Android and Windows devices from a central dashboard. With AirDroid Business, businesses can easily monitor device usage, deploy apps and updates, and remotely troubleshoot issues. It offers features such as kiosk mode, security policy, alerts & notifications, location tracking, file transfer in bulk, and more. It aims to simplify the device management process, increase productivity and efficiency, and reduce management costs. AirDroid Business MDM Highlights: \*Multiple enrollment options - For Android: Zero-Touch, Android Enterprise(AE), Knox Mobile Enrollment(KME), Device Owner, and Regular Enrollment. For Windows: Regular Enrollment. \*Unattended remote access \*Batch operations \*Tasks & Action logs \*Patch management \*Limit incoming & outgoing calls \*Kiosk mode & Policy \*Remote control with Black Screen security mode \*Location tracking \*Application management service(AMS):custom apps, Google Play Store apps and web apps \*Content management service \*Whitelisting and blocklisting browsers & apps \*Remote monitor devices’ status \*Real-time alerts & notifications \*Supports all Android-based endpoints \*Devices fleet management from a centralized dashboard AirDroid Business's acclaimed MDM solution currently empowers organizations across 100+ countries. Our expertise spans various vertical markets such as retail, healthcare, digital signage, transportation & logistics, IT & MSP services, and education. We offer free trial, online demos, and email & call support to all prospects and customers, contact us for more information today! **Average Rating:** 4.9/5.0 **Total Reviews:** 388 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **Whitelist:** 9.7/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.6/10 (Category avg: 9.2/10) - **Blacklist:** 9.7/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Sand Studio](https://www.g2.com/sellers/sand-studio) - **Company Website:** https://www.airdroid.com/ - **Year Founded:** 2011 - **HQ Location:** Singapore, SG - **Twitter:** @AirDroidB (183 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/airdroidbusiness/about (88 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** IT Manager, Co-Founder - **Top Industries:** Information Technology and Services, Renewables & Environment - **Company Size:** 67% Mid-Market, 43% Small-Business #### Pros & Cons **Pros:** - Ease of Use (128 reviews) - Device Management (121 reviews) - Remote Access (114 reviews) - Features (81 reviews) - Remote Management (75 reviews) **Cons:** - Expensive (22 reviews) - Improvement Needed (15 reviews) - Pricing Issues (11 reviews) - Missing Features (10 reviews) - Difficult Learning (7 reviews) ### 7. [Rippling IT](https://www.g2.com/products/rippling-it/reviews) Transform your organization’s IT operations with Rippling’s unified platform for identity, device, access, and security management. Centralize every IT workflow, from provisioning apps and laptops to enforcing security policies, in a single dashboard. Seamlessly manage the entire employee lifecycle, automatically granting and revoking app access, configuring devices, and maintaining least-privilege controls. Enforce compliance with real-time monitoring, automated patching, and integrated endpoint protection. Streamline offboarding with instant lockouts and secure device recovery. Gain full visibility across hardware, software, and user risk without the complexity of multiple tools. Rippling helps your business cut costs, eliminate manual work, and strengthen security, so your team can move faster. Experience the power of unified IT management with Rippling today. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,007 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Whitelist:** 8.9/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.5/10 (Category avg: 9.2/10) - **Blacklist:** 8.8/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Rippling](https://www.g2.com/sellers/rippling) - **Company Website:** https://www.rippling.com - **Year Founded:** 2016 - **HQ Location:** San Francisco, CA - **Twitter:** @Rippling (12,082 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17988315/ (6,941 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Software Engineer, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 60% Mid-Market, 27% Small-Business #### Pros & Cons **Pros:** - Ease of Use (670 reviews) - Intuitive (467 reviews) - Simple (413 reviews) - Easy Access (374 reviews) - User Interface (361 reviews) **Cons:** - Missing Features (165 reviews) - Limited Features (112 reviews) - Improvement Needed (89 reviews) - Learning Curve (75 reviews) - Poor Customer Support (73 reviews) ### 8. [TeamViewer](https://www.g2.com/products/teamviewer/reviews) TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,742 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Whitelist:** 9.0/10 (Category avg: 8.9/10) - **Remote Wipe:** 8.7/10 (Category avg: 9.2/10) - **Blacklist:** 8.6/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [TeamViewer](https://www.g2.com/sellers/teamviewer) - **Company Website:** https://www.teamviewer.com - **Year Founded:** 2005 - **HQ Location:** Goppingen - **Twitter:** @TeamViewer (48,128 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3479536/ (2,719 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Software Engineer, IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 42% Small-Business, 36% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (518 reviews) - Remote Access (428 reviews) - Remote Control (343 reviews) - Easy Access (278 reviews) - Remote Work (277 reviews) **Cons:** - Connection Issues (181 reviews) - Connectivity Issues (147 reviews) - Expensive (138 reviews) - Slow Performance (134 reviews) - Remote Access Issues (122 reviews) ### 9. [Deel IT](https://www.g2.com/products/deel-it/reviews) Deel IT is a global IT management platform that helps organizations provision, secure, support, and recover employee devices and software across distributed teams. It enables IT teams to manage the full device and access lifecycle for remote and international employees, with onboarding and offboarding actions triggered automatically through connected HR systems. Devices arrive ready to use with predefined security, applications, and access controls, and are recovered and secured when employees leave. Deel IT supports operations in more than 130 countries and replaces manual coordination across vendors, regions, and tools with centralized workflows and shared visibility across IT and HR. Key capabilities and value include: - Device lifecycle management: Centralized ordering, shipping, tracking, repairs, recovery, storage, and reuse of laptops and accessories with real-time inventory visibility, supported by a 99.1% on-time delivery rate. - Global device recovery: Coordinated collection, wiping, storage, and redeployment of devices worldwide, with a 96% global device recovery rate. - Mobile device management (MDM): Automated enrollment, policy enforcement, remote locking, and device wiping to maintain compliance and consistency across all company-owned devices. - Security and endpoint protection: Built-in endpoint monitoring, encryption, and threat prevention help protect company data across distributed environments. - Access and identity management: Single sign-on, multi-factor authentication, and automated access provisioning and revocation ensure employees have appropriate access throughout their lifecycle. - Software and app provisioning: Applications and licenses are assigned, updated, and removed automatically based on employee status. - Global IT support: 24/7 employee-facing support provides troubleshooting and device assistance across regions and time zones. - HR-connected automation: Onboarding and offboarding workflows sync with HR systems to reduce handoffs and manual work. Deel IT is used by IT managers, system administrators, and People Ops teams who need centralized control, security, and visibility as their workforce scales globally. **Average Rating:** 4.7/5.0 **Total Reviews:** 479 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Whitelist:** 8.3/10 (Category avg: 8.9/10) - **Remote Wipe:** 10.0/10 (Category avg: 9.2/10) - **Blacklist:** 10.0/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Deel](https://www.g2.com/sellers/deel) - **Company Website:** https://www.deel.com/ - **Year Founded:** 2019 - **HQ Location:** San Francisco, California - **Twitter:** @deel (29,017 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/deel/ (8,850 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Software Engineer, Interpreter - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 49% Small-Business, 43% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (294 reviews) - Simple (100 reviews) - Intuitive (97 reviews) - Customer Support (58 reviews) - User Interface (50 reviews) **Cons:** - Expensive (46 reviews) - Improvement Needed (44 reviews) - Insufficient Information (37 reviews) - Missing Features (37 reviews) - Slow Performance (33 reviews) ### 10. [Jamf Now](https://www.g2.com/products/jamf-now/reviews) Jamf Now, a cloud-based Mobile Device Management (MDM) solution, is the easiest way to manage iPads, iPhones, Macs and Apple TVs devices for growing small and medium-sized businesses. With Jamf Now you can set up, manage and secure Apple devices in minutes. Jamf Now helps configure settings on your Apple devices quickly and consistently and allows you to manage your devices by centrally deploying apps anytime from anywhere. Jamf Now helps ensure the sensitive company information your employees access on their Apple devices remains secure. Enforce passcodes and encryption and even remotely lock or wipe a device. **Average Rating:** 4.4/5.0 **Total Reviews:** 50 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Whitelist:** 8.9/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.7/10 (Category avg: 9.2/10) - **Blacklist:** 10.0/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Jamf](https://www.g2.com/sellers/jamf) - **Year Founded:** 2002 - **HQ Location:** Minneapolis, MN - **Twitter:** @JAMFSoftware (10,895 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/717074/ (2,545 employees on LinkedIn®) - **Ownership:** NASDAQ: JAMF **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 54% Mid-Market, 33% Small-Business #### Pros & Cons **Pros:** - Ease of Use (5 reviews) - Device Management (4 reviews) - Security (3 reviews) - Cross-platform (2 reviews) - Deployment Ease (2 reviews) **Cons:** - System Limitations (3 reviews) - Missing Features (2 reviews) - Compatibility Issues (1 reviews) - Device Management (1 reviews) - Expensive (1 reviews) ### 11. [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. You can protect your workforce with evolved Threat Management, Mobile Security, Device management features and your analytics will be powered by watsonx AI capabilities, helping you to set up a good security posture. IBM MaaS360 is available for purchase on ibm.com and AWS Marketplace. **Average Rating:** 4.2/5.0 **Total Reviews:** 183 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.0/10 (Category avg: 9.1/10) - **Whitelist:** 8.5/10 (Category avg: 8.9/10) - **Remote Wipe:** 8.9/10 (Category avg: 9.2/10) - **Blacklist:** 8.8/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [IBM](https://www.g2.com/sellers/ibm) - **Company Website:** https://www.ibm.com/us-en - **Year Founded:** 1911 - **HQ Location:** Armonk, NY - **Twitter:** @IBM (709,023 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1009/ (324,553 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** IT Manager, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 45% Mid-Market, 34% Enterprise #### Pros & Cons **Pros:** - Features (48 reviews) - Security (46 reviews) - Device Management (38 reviews) - Ease of Use (37 reviews) - Protection (24 reviews) **Cons:** - Learning Curve (24 reviews) - Poor Interface Design (17 reviews) - Poor UI (17 reviews) - Slow Performance (17 reviews) - Outdated Interface (13 reviews) ### 12. [Microsoft Enterprise Mobility and Security](https://www.g2.com/products/microsoft-enterprise-mobility-and-security/reviews) Microsoft Enterprise Mobility + Security (EMS) is a comprehensive suite designed to enhance organizational security and productivity in today's mobile and cloud-centric environment. It integrates advanced identity and access management, device and application management, information protection, and threat detection capabilities to safeguard corporate assets while enabling employees to work efficiently from any location. Key Features and Functionality: - Microsoft Entra ID: Provides identity and access management solutions, ensuring secure connections between users and the applications they need. - Microsoft Intune: Offers cloud-based unified endpoint management, facilitating the management of user access and simplifying app and device management across various platforms. - Azure Information Protection: Delivers data classification, tracking, protection, and encryption to secure sensitive information. - Microsoft Defender for Cloud Apps: Acts as a cloud access security broker, offering discovery, behavioral analytics, risk assessment, data protection, and threat protection. - Microsoft Advanced Threat Analytics: Provides on-premises protection against advanced targeted cyber attacks and insider threats. Primary Value and Solutions Provided: EMS addresses the critical need for organizations to protect their data and resources in an increasingly mobile and cloud-based world. By integrating identity management, device and application control, and advanced threat protection, EMS enables businesses to: - Enhance Security: Safeguard user credentials, devices, and sensitive data against unauthorized access and cyber threats. - Improve Productivity: Allow employees to work securely from any device and location, accessing necessary applications and data without compromising security. - Simplify Management: Streamline the administration of users, devices, and applications through a unified platform, reducing complexity and operational costs. By implementing EMS, organizations can confidently embrace digital transformation, knowing their assets are protected while empowering their workforce to perform at their best. **Average Rating:** 4.5/5.0 **Total Reviews:** 33 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 9.1/10) **Seller Details:** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,105,844 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (227,697 employees on LinkedIn®) - **Ownership:** MSFT **Reviewer Demographics:** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 40% Enterprise, 37% Mid-Market #### Pros & Cons **Pros:** - Security (13 reviews) - Device Management (8 reviews) - Features (6 reviews) - Integration Capabilities (6 reviews) - Integrations (5 reviews) **Cons:** - Complexity (6 reviews) - Integration Issues (6 reviews) - Complex Setup (5 reviews) - Expensive (5 reviews) - Lacking Features (4 reviews) ### 13. [Palo Alto Networks GlobalProtect](https://www.g2.com/products/palo-alto-networks-globalprotect/reviews) Palo Alto Networks' GlobalProtect is a comprehensive network security solution designed to extend the protection of the Next-Generation Security Platform to mobile users, regardless of their location. By establishing a secure connection between remote devices and the corporate network, GlobalProtect ensures consistent enforcement of security policies, safeguarding sensitive data and applications from potential threats. Key Features and Functionality: - Identity-Based Access Control: GlobalProtect simplifies remote access management by implementing identity-aware authentication, allowing organizations to enforce access policies based on user identity and device posture. - Device Trust Enforcement: Before granting network access, GlobalProtect assesses the health and security posture of devices, ensuring compliance with organizational security standards and supporting Zero Trust Network Access principles. - Consistent Security Policies: The solution extends industry-leading security controls across all mobile application traffic, regardless of the user's location or connection method, providing seamless protection against threats. - Comprehensive Security: GlobalProtect delivers transparent, risk-free access to sensitive data through an always-on, secure connection, ensuring that remote users are protected without compromising performance. - Full Visibility: By eliminating blind spots, GlobalProtect offers complete visibility into remote workforce traffic across all applications, ports, and protocols, enabling organizations to monitor and manage network activity effectively. Primary Value and Problem Solved: GlobalProtect addresses the challenges associated with securing a hybrid workforce by providing a robust solution that ensures secure remote access to corporate resources. It mitigates increased security risks associated with remote work by enforcing consistent security policies and maintaining visibility into network traffic. By integrating identity-based access control and device trust enforcement, GlobalProtect supports organizations in implementing Zero Trust principles, thereby reducing the attack surface and enhancing overall security posture. This comprehensive approach enables businesses to maintain productivity and performance without compromising on security, effectively protecting against advanced threats targeting remote users. **Average Rating:** 4.5/5.0 **Total Reviews:** 70 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Whitelist:** 9.6/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.0/10 (Category avg: 9.2/10) - **Blacklist:** 9.6/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Palo Alto Networks](https://www.g2.com/sellers/palo-alto-networks) - **Year Founded:** 2005 - **HQ Location:** Santa Clara, CA - **Twitter:** @PaloAltoNtwks (128,686 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/30086/ (21,355 employees on LinkedIn®) - **Ownership:** NYSE: PANW **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 55% Enterprise, 41% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (5 reviews) - Remote Access (4 reviews) - Security (4 reviews) - Easy Integrations (3 reviews) - Integrations (3 reviews) **Cons:** - Poor Connectivity (3 reviews) - Slow Performance (3 reviews) - Technical Difficulties (3 reviews) - Complexity (2 reviews) - Difficult Setup (2 reviews) ### 14. [SureMDM by 42Gears](https://www.g2.com/products/suremdm-by-42gears/reviews) SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution that supports Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS, VR, and IoT platforms. It also enables management of rugged handhelds and mobile computing devices from various OEMs, along with Peripheral or Things Management capabilities through plugins. In addition, SureMDM has built in Mobile Threat Defense to protect Android devices from cyberthreats, Zero Trust Network Access through SureAccess, and identity security via SureIdP solution. **Average Rating:** 4.7/5.0 **Total Reviews:** 91 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.1/10) - **Whitelist:** 8.8/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.2/10 (Category avg: 9.2/10) - **Blacklist:** 8.8/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [42Gears Mobility Systems](https://www.g2.com/sellers/42gears-mobility-systems) - **Year Founded:** 2009 - **HQ Location:** Bangalore, Karnataka - **Twitter:** @42gears (4,940 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/42gears (558 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Mid-Market, 32% Enterprise #### Pros & Cons **Pros:** - Ease of Use (39 reviews) - Customer Support (35 reviews) - Device Management (25 reviews) - Features (23 reviews) - Remote Access (18 reviews) **Cons:** - Device Management (7 reviews) - Improvement Needed (7 reviews) - Poor UI (6 reviews) - Slow Performance (6 reviews) - Learning Curve (5 reviews) ### 15. [Sophos Mobile](https://www.g2.com/products/sophos-mobile/reviews) Sophos Mobile is a Unified Endpoint Management (UEM) solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integrates natively with a leading next-gen endpoint security platform, Sophos Mobile manages and secures Windows 10, macOS, Android and iOS and devices in the easy-to-use unified Sophos Central admin interface alongside other security products from Sophos. With industry leading mobile threat defense (MTD) utilizing Intercept X for Mobile and best-in-class data protection, Sophos Mobile is the best way to consolidate endpoint management for consistent policies, comprehensive security, and letting users be productive on the devices they prefer. **Average Rating:** 4.4/5.0 **Total Reviews:** 30 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.1/10) - **Whitelist:** 8.9/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.0/10 (Category avg: 9.2/10) - **Blacklist:** 10.0/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Sophos](https://www.g2.com/sellers/sophos) - **Year Founded:** 1985 - **HQ Location:** Oxfordshire - **Twitter:** @Sophos (36,759 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5053/ (5,561 employees on LinkedIn®) - **Ownership:** LSE:SOPH **Reviewer Demographics:** - **Top Industries:** Information Technology and Services - **Company Size:** 51% Mid-Market, 40% Small-Business #### Pros & Cons **Pros:** - Security (10 reviews) - Ease of Use (7 reviews) - Device Management (6 reviews) - Product Quality (6 reviews) - Policy Management (4 reviews) **Cons:** - Complexity (4 reviews) - Learning Curve (4 reviews) - Complex Setup (3 reviews) - Configuration Issues (3 reviews) - Difficult Setup (3 reviews) ### 16. [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) ManageEngine Mobile Device Manager Plus is an Enterprise Mobility Management (EMM) solution that gives enterprises the ability to harness the power of mobility. Improve employee productivity without compromising on enterprise security with features like mobile device management, application management, email management and device containerization. Available as both an on premise as well as a cloud offering, MDM has been developed keeping user demands and IT security requirements in mind. **Average Rating:** 4.5/5.0 **Total Reviews:** 246 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Whitelist:** 8.8/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.1/10 (Category avg: 9.2/10) - **Blacklist:** 8.7/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,251 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Reviewer Demographics:** - **Who Uses This:** IT Manager, System Administrator - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 59% Mid-Market, 27% Small-Business #### Pros & Cons **Pros:** - Ease of Use (6 reviews) - Device Management (5 reviews) - Features (4 reviews) - Cross-platform (3 reviews) - Cross-platform Support (3 reviews) **Cons:** - Feature Dysfunction (3 reviews) - Limited Compatibility (3 reviews) - Limited Integration (3 reviews) - Platform Compatibility (3 reviews) - UX Improvement (3 reviews) ### 17. [Scalefusion](https://www.g2.com/products/scalefusion/reviews) Scalefusion builds software for managing devices, access, and security. The unique advantage Scalefusion customers benefit from is the one platform, one agent solution that lets IT admins manage endpoints, secure access, and security in one dashboard. The power product lineup includes: ➠ Scalefusion Endpoint Management: Manage and secure smartphones, tablets, laptops, rugged devices, POS systems, and digital signage across operating systems, from a single dashboard. ➠ OneIdP | Zero Trust Access: Conditional access built on real-time device posture, ensuring only trusted users on compliant devices can access business emails and apps. ➠ Veltar | Endpoint Security & Compliance: Endpoint security with automated compliance, secure web gateway, and endpoint DLP to keep devices aligned with security standards. Together, they run on a single platform, powered by a single agent. With Scalefusion, businesses globally ensure their devices are configured, secure user access is enforced, and security is continuous. Trusted by 12,000+ businesses across 120+ countries, with a global partner network of 200+. **Average Rating:** 4.7/5.0 **Total Reviews:** 369 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Whitelist:** 9.0/10 (Category avg: 8.9/10) - **Remote Wipe:** 8.8/10 (Category avg: 9.2/10) - **Blacklist:** 8.7/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [ProMobi Technologies](https://www.g2.com/sellers/promobi-technologies) - **Company Website:** https://scalefusion.com/ - **Year Founded:** 2014 - **HQ Location:** Pune - **Twitter:** @scalefusion (5,115 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/scalefusion/ (116 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** IT Manager, CEO - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 49% Mid-Market, 45% Small-Business #### Pros & Cons **Pros:** - Customer Support (26 reviews) - Device Management (20 reviews) - Ease of Use (14 reviews) - Features (14 reviews) - Problem Resolution (11 reviews) **Cons:** - Learning Curve (7 reviews) - Missing Features (7 reviews) - Difficult Learning (6 reviews) - Improvement Needed (6 reviews) - Complex Setup (4 reviews) ### 18. [Prey](https://www.g2.com/products/prey/reviews) Prey is a comprehensive, cross-platform solution designed to help IT teams maintain full visibility and control over their entire fleet of laptops, tablets, and smartphones. By providing a lightweight and easy-to-deploy agent, Prey empowers organizations to protect their assets, secure sensitive data, and ensure compliance, regardless of the devices' locations. With over 8 million devices trusted globally, Prey stands as a reliable choice for organizations seeking robust device management and security. The primary target audience for Prey includes IT departments across various sectors, including education, healthcare, and corporate environments, where device security and management are critical. Organizations that handle sensitive data or operate in regulated industries will find Prey particularly beneficial due to its compliance features. Specific use cases range from tracking lost or stolen devices to managing a diverse fleet of devices used by remote employees. The platform's capabilities extend beyond mere tracking; it offers a comprehensive approach to device security and management. One of the standout features of Prey is its asset tracking and recovery capabilities. Users can locate any device in real-time through a combination of GPS, Wi-Fi triangulation, and GeoIP technology. This functionality allows IT teams to review location history, create dynamic geofenced zones that trigger security actions, and generate actionable evidence reports. These reports can include camera shots, network data, and screenshots, providing essential support for law enforcement in recovering missing devices. This level of control not only aids in asset recovery but also enhances overall organizational security. Prey also prioritizes the protection of sensitive data and compliance with various regulations. The platform enables immediate actions to prevent data breaches, such as remote file wiping, screen locks, and device alarms. With SOC 2 certification and alignment with GDPR and HIPAA/FERPA standards, Prey offers audit-ready logs and automated compliance alerts. Features like selective data retrieval further ensure that organizations can maintain compliance without the risk of data exposure, making it an invaluable tool for businesses that require stringent data protection measures. Finally, Prey simplifies fleet management through a user-friendly dashboard that allows IT teams to manage their entire device fleet efficiently. Administrators can easily assign devices to employees, group them by usage or location, and monitor hardware changes. This streamlined approach reduces operational overhead, facilitating off-boarding processes and loaner device programs. By consolidating device management into a single platform, Prey enhances productivity and operational efficiency for IT teams, making it a vital component of modern device management strategies. **Average Rating:** 4.7/5.0 **Total Reviews:** 54 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Whitelist:** 6.5/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.8/10 (Category avg: 9.2/10) - **Blacklist:** 6.5/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Prey Project](https://www.g2.com/sellers/prey-project) - **Company Website:** https://preyproject.com - **Year Founded:** 2010 - **HQ Location:** Santiago, Santiago - **Twitter:** @preyproject (9,413 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/931433/ (39 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services - **Company Size:** 51% Small-Business, 40% Mid-Market #### Pros & Cons **Pros:** - Tracking (6 reviews) - Device Management (5 reviews) - Device Monitoring (5 reviews) - Ease of Use (4 reviews) - Asset Management (3 reviews) **Cons:** - Connection Issues (2 reviews) - Improvement Needed (2 reviews) - Lack of Remote Access (2 reviews) - Remote Access Issues (2 reviews) - Update Issues (2 reviews) ### 19. [Mobile](https://www.g2.com/products/google-mobile/reviews) Keep employees happy and data secure with easy to set-up mobile management for Android, iOS, Windows and other smartphones. **Average Rating:** 4.5/5.0 **Total Reviews:** 19 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.1/10) - **Whitelist:** 7.8/10 (Category avg: 8.9/10) - **Remote Wipe:** 8.8/10 (Category avg: 9.2/10) - **Blacklist:** 7.1/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google (31,885,216 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (336,169 employees on LinkedIn®) - **Ownership:** NASDAQ:GOOG **Reviewer Demographics:** - **Company Size:** 53% Small-Business, 26% Mid-Market ### 20. [LogMeIn Resolve](https://www.g2.com/products/logmein-resolve/reviews) LogMeIn Resolve is a modern unified endpoint management (UEM) platform designed for internal IT teams and managed service providers (MSPs). Built for IT professionals to centralize management and security of their IT environments more effectively, the platform offers proactive remote monitoring and management (RMM), remote access and support, asset management, service management, mobile device management (MDM), AI-driven automation and reporting, and so much more. These features all contribute to faster, more effective problem-solving and IT management. Additionally, Resolve is built on the industry's first zero-trust architecture, helping IT teams mitigate threats and securely manage devices. The platform extends capabilities even further through integrations with leading tools like Acronis, Microsoft Teams, Microsoft Intune, Logitech, Jira Service Desk, ConnectWise PSA, HaloPSA, and SentinelOne, to optimize IT resources and streamline workflows. **Average Rating:** 4.3/5.0 **Total Reviews:** 446 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Whitelist:** 8.1/10 (Category avg: 8.9/10) - **Remote Wipe:** 8.6/10 (Category avg: 9.2/10) - **Blacklist:** 8.1/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86) - **Company Website:** https://www.goto.com - **Year Founded:** 2003 - **HQ Location:** Boston, MA - **Twitter:** @goto (41,287 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/37788/ (1,011 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** IT Manager, IT Director - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 42% Mid-Market, 37% Small-Business #### Pros & Cons **Pros:** - Ease of Use (54 reviews) - Remote Control (29 reviews) - Remote Access (26 reviews) - Remote Support (25 reviews) - Customer Support (23 reviews) **Cons:** - Remote Access Issues (14 reviews) - Expensive (12 reviews) - Slow Performance (12 reviews) - Technical Issues (10 reviews) - Connection Issues (9 reviews) ### 21. [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, effective way to view and control devices from a single administrative platform. Hexnode ensures a total separation of corporate and personal data on devices, ensuring the security of the data and the privacy of employees. Supported Operating Systems - Android, Fire OS, iOS, macOS, Linux, ChromeOS, visionOS, tvOS, Windows. Integrations: -Android Enterprise -Apple Business Manager (ABM) -Apple School Manager (ASM) -Azure AD Integration -G Suite (now Google Workspace) -Freshservice -LG, Kyocera and Samsun Knox Enterprise Solution -Microsoft AD -Okta -SCCM -Zendesk Here're the best features of Hexnode UEM: -Android Enterprise program. -Apple Business Manager and Apple School Manager Integrations. -Automated device management. -Web Content Filtering. -BYOD Deployment. -WPCO - Enrollment for Android -Bypass Activation Lock on Apple devices. -Co-managing Windows devices. -Enrollment Profiles for Android, iOS and Windows -Compliance management across the entire device fleet. -Custom Roles for technicians. -Digital Signage -Custom Reports -Different Device Encryption and Security Strategies. -Over-the-air deployment of endpoints using Samsung's Knox Mobile -Enrollment and Google's Zero Touch Enrollment. -Enable Account and Network Configuration. -Enroll using Apple Configurator and other quick enrollment options. -Enterprise application installation using IPA, APK, XAPK, MSI, DMG or PKG files for different platforms. -AI based Scripting with the help of Hexnode Genie. -Automate routine device management tasks with Deployments -Hexnode browser to enable multi-tabbed browsing on mobile devices. -Kiosk mode with a wide range of functionalities. -Unattended Remote Access -Account driven enrollment for Apple devices -Patch management. -Manage any number of devices within a single centralized console. -Monitor and track everything from an intuitive dashboard. -Out-of-the-box devices management. -Out-of-bound product management with REST-based API. -Precisely document security and compliance through a wide array of reports. -Provision, deploy and manage mobile applications. -Remotely set up device configurations on the user devices. -Remote view and control help admins troubleshoot the devices remotely. -ROM Enrollment for Android. -Seamless User Provision. -Selectively restrict device functionalities. -Incidents tab -Compliance policy -LAPS for Windows Security -Self Service device management for macOS and Windows -ChromeOS Managed Guest Sessions -Okta Device Trust -Conditional Access using Entra ID -Android SCEP Solutions we offer: -Unified Endpoint Management -Application Management -Bring Your Own Device -Cross-Platform Support -Enterprise Mobility Management -Identity and Access Management -IoT Device Management -Mobile Device Management -Mobile Application Management -Mobile Content Management -Mobile Expense Management -Mobile Security Management -Mobile Threat Defense -Kiosk Software -Remote Monitoring and Management -Rugged Device Management -Patch Management Trusted by SMBs to Fortune 100 Companies around the world. Check out these case studies: AudiçãoActiva - https://www.hexnode.com/mobile-device-management/mdm-case-study-audicaoactiva/ Andalusia Hospitals - https://www.hexnode.com/mobile-device-management/mdm-case-study-andalusia-hospitals/ Choyce - https://www.hexnode.com/mobile-device-management/mdm-case-study-choyce/ Condé Nast - https://www.hexnode.com/mobile-device-management/mdm-case-study-conde-nast/ DigitalMint - https://www.hexnode.com/mobile-device-management/mdm-case-study-digitalmint/ DKT Philippines - https://www.hexnode.com/mobile-device-management/mdm-case-study-dkt-international/ Hartley ISD - https://www.hexnode.com/mobile-device-management/mdm-case-study-hartley-isd/ Ur & Penn - https://www.hexnode.com/mobile-device-management/mdm-case-study-ur-penn/ Western Airways - https://www.hexnode.com/mobile-device-management/mdm-case-study-western-airways/ **Average Rating:** 4.5/5.0 **Total Reviews:** 222 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Whitelist:** 9.1/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.4/10 (Category avg: 9.2/10) - **Blacklist:** 9.0/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Mitsogo Inc.](https://www.g2.com/sellers/mitsogo-inc) - **Company Website:** https://www.mitsogo.com/ - **Year Founded:** 2013 - **HQ Location:** San Francisco, CA - **Twitter:** @thehexnode (17,666 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4823816/ (499 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Business Analyst, IT Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Mid-Market, 35% Small-Business #### Pros & Cons **Pros:** - Ease of Use (22 reviews) - Features (21 reviews) - Device Management (16 reviews) - Customer Support (15 reviews) - Policy Management (9 reviews) **Cons:** - Lacking Features (8 reviews) - Expensive (7 reviews) - Limited Features (7 reviews) - Missing Features (7 reviews) - Device Management (6 reviews) ### 22. [Esper](https://www.g2.com/products/esper/reviews) Esper is an enterprise-grade, OS-agnostic device orchestration solution purpose-built to manage and scale fleets of dedicated devices in complex, high-stakes environments—like restaurants, retail, hospitality, logistics, and healthcare Esper supports Android, Linux, Windows, and iOS/iPadOS devices, offering a single, unified platform to provision, monitor, update, and secure devices at scale. Whether you're managing kiosks, digital signage, POS systems, handhelds, or edge AI devices, Esper provides the tools to ensure uptime, enforce policy, and automate updates—without the need for fragile scripting or manual intervention. By using Esper’s device management solution, organizations can: - Eliminate tool sprawl and vendor lock-in with a single platform that manages every device, legacy and modern, across diverse form factors and operating systems. - Scale device fleets, without over-burdening IT, with Esper’s standardized processes and workflows, plus developer-friendly tools and automation that reduce siloes and put the focus back on high-value work. - Deliver consistent, reliable device experiences at every location with unified onboarding, compliance, telemetry, and troubleshooting that protect uptime and reduce fire drills. Through advanced capabilities, such as remote control and debugging, Pipelines for software deployment, Esper device SDK and APIs, Blueprints for dynamic configuration, and Seamless Provisioning, Esper is leading the market beyond standard MDM practices into the modern era of DevOps for devices and beyond. **Average Rating:** 4.5/5.0 **Total Reviews:** 233 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.1/10) - **Whitelist:** 8.7/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.4/10 (Category avg: 9.2/10) - **Blacklist:** 8.5/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Esper](https://www.g2.com/sellers/esper) - **Company Website:** https://esper.io - **Year Founded:** 2018 - **HQ Location:** Bellevue, Washington - **Twitter:** @esperdev (2,470 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/esperdev/ (203 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 49% Small-Business, 45% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (21 reviews) - Customer Support (11 reviews) - Remote Access (10 reviews) - User Interface (10 reviews) - Device Management (9 reviews) **Cons:** - Expensive (5 reviews) - Missing Features (5 reviews) - Limited Compatibility (4 reviews) - Update Issues (4 reviews) - Complexity (3 reviews) ### 23. [ManageEngine Mobile Device Manager Plus MSP](https://www.g2.com/products/manageengine-mobile-device-manager-plus-msp/reviews) The true MDM solution for MSPs and VARs managing multiple enterprises. **Average Rating:** 4.4/5.0 **Total Reviews:** 20 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Whitelist:** 8.6/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.3/10 (Category avg: 9.2/10) - **Blacklist:** 8.3/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,251 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,531 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Reviewer Demographics:** - **Top Industries:** Information Technology and Services - **Company Size:** 62% Small-Business, 38% Mid-Market #### Pros & Cons **Pros:** - Device Management (2 reviews) - Ease of Use (2 reviews) - Easy Setup (1 reviews) - Reliability (1 reviews) - Remote Control (1 reviews) **Cons:** - Compatibility Issues (1 reviews) - Feature Dysfunction (1 reviews) - Lack of Customization (1 reviews) - Limited Compatibility (1 reviews) - Outdated Interface (1 reviews) ### 24. [Addigy](https://www.g2.com/products/addigy/reviews) Addigy is the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t. Addigy also integrates with other leading IT solutions, including ConnectWise Manage, Datto/Autotask, BrightGauge, Liongard, ITGlue, Malwarebytes, Zapier, Zendesk, Freshdesk, Augmentt, CloudRadial, and Splashtop. **Average Rating:** 4.5/5.0 **Total Reviews:** 210 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.1/10) - **Whitelist:** 8.6/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.2/10 (Category avg: 9.2/10) - **Blacklist:** 8.4/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Addigy](https://www.g2.com/sellers/addigy) - **Company Website:** https://www.addigy.com - **Year Founded:** 2013 - **HQ Location:** Miami, FL - **Twitter:** @addigy (478 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3738632/ (77 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, President - **Top Industries:** Information Technology and Services, Computer & Network Security - **Company Size:** 60% Small-Business, 34% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (33 reviews) - Features (27 reviews) - Customer Support (26 reviews) - Device Management (23 reviews) - Apple Device Management (22 reviews) **Cons:** - Missing Features (11 reviews) - Improvement Needed (9 reviews) - Feature Issues (7 reviews) - UX Improvement (7 reviews) - Device Management (5 reviews) ### 25. [Zelt](https://www.g2.com/products/zelt/reviews) Zelt is the modern, all-in-one HRIS that simplifies people operations by unifying HR, Payroll & IT in a single platform. One source of truth for your employee data. It brings HR, Finance, and IT together into one system of record, giving companies a 360-degree view of the employee across the entire lifecycle - from onboarding to payroll, performance, and scheduling. By bringing together payroll, time off, benefits, reviews, app access, and device management, Zelt helps automate operations, improve compliance, and reduce the overhead of managing multiple disconnected tools. Whether you're looking to automate administrative tasks, enhance employee engagement, or simplify compliance, Zelt provides robust solutions tailored to your business needs. The platform integrates easily with existing tools and provides valuable insights through customizable reports and analytics, allowing managers to make informed decisions. Designed for growing businesses, Zelt is trusted for its scalability, security, and dedication to enhancing workplace efficiency. **Average Rating:** 4.6/5.0 **Total Reviews:** 249 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Whitelist:** 8.2/10 (Category avg: 8.9/10) - **Remote Wipe:** 9.0/10 (Category avg: 9.2/10) - **Blacklist:** 8.6/10 (Category avg: 8.9/10) **Seller Details:** - **Seller:** [Zelt](https://www.g2.com/sellers/zelt) - **Company Website:** https://www.zelt.app/ - **Year Founded:** 2016 - **HQ Location:** Belgravia, London, England - **Twitter:** @zelthq (34 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/go-zelt/ (44 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 30% Small-Business, 24% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (178 reviews) - Simple (99 reviews) - Intuitive (58 reviews) - User Interface (53 reviews) - Customer Support (52 reviews) **Cons:** - Missing Features (39 reviews) - Improvement Needed (26 reviews) - Limited Features (25 reviews) - Limited Customization (23 reviews) - Navigation Difficulty (17 reviews) ## Parent Category [IT Management Software](https://www.g2.com/categories/it-management) ## Related Categories - [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management) - [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management) - [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- ## Buyer Guide ### What You Should Know About Mobile Device Management (MDM) Software ### What is mobile device management software? Mobile devices like smartphones and tablets have become indispensable assets, often rivaling or surpassing the significance of laptops or desktop computers in specific roles. Navigating this landscape is complex, but MDM solutions can help you out.  MDM tools are designed to help businesses overcome the challenges of keeping track of mobile endpoints across organizations. Companies can oversee crucial mobile devices and applications with features like device detection and integration, adherence to policy rules, and application deployment.  MDM solutions also play a pivotal role in securing the corporate data on the devices, allowing businesses to control access to confidential information or take more drastic measures such as locking or wiping the device remotely.  ### What are the standard features of mobile device management software? Mobile device management software offers a range of core features that users find highly beneficial, including: - **Device identification:** MDM solutions make it possible to create a comprehensive directory of company-owned mobile assets and bring your own devices (BYOD). It includes device ownership, age, and maintenance history. - **Device configuration:** A significant advantage of MDM solutions lies in their capacity to configure company devices uniformly according to specified requirements. Particularly valuable for ensuring regulatory compliance, MDM tools assist in meeting data security regulations applicable to mobile devices. - **Device activity tracking:** MDM software allows businesses to monitor the use of corporate mobile devices to gain insights into proper handling. Tracking usage helps justify the need for corporate mobile devices and optimizes their use. - [Data security](https://www.g2.com/glossary/data-security-definition) **:** Specific MDM solutions incorporate robust data security measures in device configuration. These may include additional anti-malware solutions, heightened identity verification, or data encryption to support overall [data protection](https://learn.g2.com/data-protection). - **Remote security actions:** In the event of a compromised device, many MDM solutions can take control of the device remotely by locking the device, purging all business data, or initiating a complete wipe. ### What are the benefits of mobile device management software? The benefits of using a mobile device management software include: - **Control over corporate mobile devices:** MDM software provides comprehensive visibility into varying devices and operating systems. MDM facilitates control over a device’s entire lifecycle, supporting remote configuration, timely replacements, and prompt updates. It also swiftly restricts access to business information when an employee leaves the company. - **Cost reduction, increased productivity, and efficiency:** MDM centralizes the management of multiple devices. Automation capabilities streamline device management tasks, saving time, minimizing errors, and expediting device setup.  - **Compliance management:** MDM simplifies adherence to IT guidelines and standards by handling compliance initiatives from a unified console.  - **Device and data security:** MDM focuses on enriching data security in an era when mobile devices are susceptible to cyber threats. It employs various restriction options and configurations to safeguard against cyberattacks to properly address the vulnerability of smartphones and tablets. - **Remote management:** Organizations can centrally manage devices from any location, which provides flexibility and control. This includes the installation of required software and the assurance that devices are appropriately configured.  - **Policy enforcement:** MDM allows employers to employ app restrictions and passcode enforcement policies. This secures organizational information; it is particularly valuable for shared devices for personal and work purposes. ### Who uses mobile device management software? The following professionals most commonly use mobile device management software: - **Internal IT Teams** use MDM for advanced supervision and integrate it into security strategies to prevent unauthorized access. - **Healthcare professionals** turn to MDM to secure devices for in-home health aides and patient monitoring and to ensure compliance with regulations like HIPAA. - **Transportation and logistics sector employees** rely on MDM for rapid device enrollment to guarantee adherence to standards like the electronic logging device (ELD) rule. - **Educational institutions** utilize MDM for remote configuration, app installation, and a secure learning environment with usage restrictions. - **Retail and service industries** securely deploy mobile devices for various roles, like Single-App Kiosk mode and customization options for brand consistency. - **Government employees** use MDM to secure devices and data, enhancing operational efficiency while meeting stringent standards. - **Small businesses** opt for cloud-based MDM tools for device tracking and remote management, enhancing efficiency without needing in-house IT specialists. - **Managed service provider** institute automated and secure processes using MDM. They proactively manage customer devices through a centralized portal for enhanced service delivery. ### Mobile device management software pricing Mobile device management software providers offer pricing plans to cater to the diverse needs of businesses. While specific details vary among providers, here are common pricing plans associated with MDM software. - **Per-device pricing:** Charges are based on the number of devices the MDM software manages. This suits businesses with a predictable number of devices that require management. - **User-based pricing:** Costs are determined by the number of users or employees who require device management. User-based works for businesses with a fluctuating number of devices per user or multiple devices per user. - **Cloud-based vs. on-premises:** Cloud-based MDM solutions often follow a subscription model with pricing based on the number of devices or users. On-premises solutions may involve a one-time licensing fee or annual maintenance costs. - **Trial periods:** Some providers offer free trial periods for businesses that want to test the MDM software before committing to a paid plan. ### Software and services related to mobile device management software Related solutions and services that can be used alongside mobile device management software include: - **Mobile application management (MAM) software****:** [Mobile application management (MAM) solutions](https://www.g2.com/categories/mobile-application-management) pair well with MDM tools and focus on the actual device applications instead of the overall device. They let companies deliver and manage necessary applications to mobile devices, helping secure any company data that might flow through them. - [Enterprise mobility management (EMM) software](https://www.g2.com/categories/enterprise-mobility-management) **:** The summary of MDM and MAM enterprise mobility management (EMM) solutions cover the basic needs of organizing and tracking a company's mobile devices. These tools function particularly nicely for smaller businesses that might not have many endpoints but heavily utilize mobile devices in their workflow. - **Endpoint management software**** :** Another valuable partner to MDM tools, [endpoint management solutions](https://www.g2.com/categories/endpoint-management) help companies secure mobile devices and other endpoints. Businesses use them together to view their mobile devices comprehensively. - [Unified endpoint management (UEM) software](https://www.g2.com/categories/unified-endpoint-management-uem) **: ** UEM encompasses all of MAM, MDM, and endpoint management functions under a single platform. These products are typically employed at the enterprise level, where the number of individual endpoints is in the thousands. ### Challenges with mobile device management software Some common challenges with mobile device management software are: - **Device compatibility:** Not all MDM solutions cover every mobile [OS](https://www.g2.com/glossary/operating-system-definition) or device hardware. To prevent compatibility issues, ensure that the selected MDM software supports specific mobile OS and devices used by the company. - **Provider compatibility:** Compatibility challenges extend to data providers like ISPs or telecom companies. Ensuring compatibility with all potential vendors can prove to be cumbersome. - **Data security and privacy:** Transmitting sensitive corporate data via personal mobile devices raises security and privacy concerns. Some MDM solutions may not fully safeguard against breaches. - **Vendor lock-in:** MDM solutions from major tech companies may lead to vendor lock-in, limiting flexibility when supporting third-party applications. This restriction hinders the organization's software choices and may require integration-specific APIs. - **Complexity:** MDM solutions can be intricate and pose challenges in setup and maintenance. Technical expertise is often necessary, which may be lacking. Investing in training or dedicated IT support becomes essential to overcome these difficulties. - **Cost:** Implementing and maintaining an MDM solution incurs a notable cost, typically involving monthly or annual fees based on the number of managed devices.  ### Which companies should buy mobile device management software? Industries across various sectors can benefit from implementing mobile device management software. Here are a few sectors where [MDM](https://www.g2.com/glossary/mobile-device-management-definition) is particularly advantageous. - **Healthcare:** Healthcare providers use mobile devices extensively to access and update patient records, monitor recovery, and deliver treatment. The privacy and security of this sensitive data are paramount, necessitating MDM platforms.  - **Retail sector:** Mobile devices serve diverse purposes, from information kiosks to mPOS systems and inventory tools. MDM solutions offer real-time information for better efficiency and coordination. They simplify tasks, track inventory, and improve decision-making. MDM ensures security by protecting sensitive retail data. - **Education:** The education sector employs many mobile devices for students and teachers, including tablets and smartphones. MDM software creates a safe learning environment by giving educators control over user activity, limiting access to approved websites and apps, and preventing exposure to inappropriate online content.  - **Warehousing and logistics:** Mobile devices like rugged tablets, handheld scanners, and wearable devices are integral to warehouse operations. MDM platforms efficiently manage these devices to ensure workers get updates, patches, and monitoring capabilities.  - **Transportation:** In transportation, mobile devices are used for navigation, communication, and remote operations. MDM software becomes essential for configuring, updating, and managing these devices remotely. It helps troubleshoot issues, locate devices, and ensure secure communication, mainly when devices go offline or encounter technical problems. ### How to choose mobile device management software Choosing a mobile device management software depends on the business needs, preferences, and work type. The following explains the step-by-step process buyers can use to find a suitable mobile device management software: #### Identify business needs and priorities Consider whether the focus is safeguarding sensitive data, enhancing productivity, or achieving a balance between the two. For instance, an effective MDM solution can increase productivity by limiting employee access to specific distracting applications.  Simultaneously, establishing robust password requirements and encryption features fortifies defense against unauthorized access, further safeguarding sensitive data. The company must frame goals to address specific challenges that have measurable outcomes. #### Choose the necessary technology and features Selecting the essential technology, MDM involves careful consideration of four indispensable factors: - **Remote device management:** AnMDM solution must empower administrators to efficiently oversee and control devices remotely to guarantee uninterrupted functionality and quick issue resolution. - **User experience and ease of use:** An effective MDM solution should prioritize a user-friendly interface to facilitate straightforward navigation and configuration. - **Multi-platform support for BYOD Policies:** An MDM solution must be versatile enough to accommodate various operating systems and device types to maintain compatibility with different devices. - **Application management:** The organization ought to be able to more easily enforce policies, roll out updates, and optimize application usage with a comprehensive MDM solution. - **Reporting and analytics:** To enable proactive measures and strategic planning, an MDM solution should provide full insight into device usage, security metrics, and performance data. In addition to these core features, the value of integrations cannot be overstated. Smooth integration with third-party tools and services enhances the MDM solution's capacity to extend beyond traditional device management and fosters a comprehensive and cohesive IT ecosystem. #### Review vendor vision, roadmap, viability, and support Evaluating an MDM vendor involves meticulously examining its vision and roadmap to ensure it matches the organization's trajectory and can adapt to evolving technological landscapes. Prioritizing these aspects ensures effective deployment and ongoing adaptability to dynamic needs. A vendor who offers comprehensive support from onboarding to setup assistance contributes to an easy integration process. Furthermore, an extensive knowledge base and community empower users to find context-specific solutions.  #### Evaluate the deployment and purchasing model It's imperative to understand the organization's budget constraints and the IT team's capabilities in terms of initial setup and ongoing maintenance. Whether on-premise or cloud-based, the deployment model should align with the organization's preferences and requirements. An on-premise solution may offer greater control but could demand more resources. On the other hand, a cloud-based solution often provides flexibility and scalability, which reduces the burden on internal IT departments.  The purchasing model should also be transparent and meet the budgetary constraints. Whether it's a subscription-based model, perpetual licensing, or a combination of both, the finance team must understand the total cost of ownership and the scalability of the pricing structure.  #### Put it all together Choose an MDM solution prioritizing data security, user-friendly design, and multi-platform support. Evaluate vendors based on alignment, support, and integration options and consider on-premise tools for control or cloud-based for flexibility. For a comprehensive solution, align the purchasing model with budget and scalability needs. ### Implementation of mobile device management software #### How is mobile device management software implemented? The team responsible for implementation needs a comprehensive communication plan to set up the MDM platform successfully. They must Initiate the communication plan early and emphasize transparency and overcommunication to clarify what MDM is and how teams will use it. Address potential hesitation by offering alternatives, such as giving them corporate devices or financial incentives for compliance. Make sure to discuss the requirements for a password, rules for password complexity, device encryption, and the limits of corporate access. Additionally, differentiate between Android and iOS. For Android, use the Android Enterprise framework during provisioning to convert phones into business-ready devices with a focus on preventing data leakage. For Apple devices, register on the Apple ABM portal to obtain an ABM organization ID to prepare all supervised devices for MDM enrollment.  ### Mobile device management software trends - **Rising mobility:** The pervasiveness of mobile devices continues to grow, especially in the corporate world. Mobile endpoints are on the rise, and with them, the need for effective tracking and management strategies. - **Privacy and security emphasis:** With increasing scrutiny on data privacy and security, MDM software is a crucial layer of protection for corporate and individual user data. The evolving regulatory landscape underscores the importance of full [mobile data security](https://www.g2.com/glossary/mobile-data-security-definition) measures. - **BYOD evolution:** The sudden shift to remote work due to the COVID-19 pandemic led to the inevitable rise of bring your own device (BYOD). While IT policies may have become more flexible, well-ordered MDM has become paramount for managing personal devices. - **Integration with virtual reality (VR) and augmented reality (AR):** The integration of MDM with VR is revolutionizing industries like field service and maintenance. [Augmented reality AR](https://www.g2.com/glossary/augmented-reality-definition) tools, facilitated by MDM, allow technicians to overlay digital information on physical equipment to enhance precision and collaboration. These technologies require high performance, high bandwidth, and high-security management to support immersive experiences in various business applications. - **AI-driven innovation:** Artificial intelligence (AI) is steering innovation in MDM, enabling automation, optimization, and personalization. AI-powered MDM analyzes device usage patterns, identifies threats, optimizes performance, and provides proactive support. - **Zero-trust security model:** Adopting a zero-trust security model in MDM assumes that every device, network, or user is inherently suspicious. Along with continuous monitoring and verification, this model uses the principle of least privilege to prevent data breaches and reduce the risk of insider threats. _Researched and written by_ [_Tian Lin_](https://research.g2.com/insights/author/tian-lin) _Edited and reviewed by_ [_Aisha West_](https://www.linkedin.com/in/westeawest/)