Best Enterprise Mobile Device Management (MDM) Software

How Many Mobile Device Management (MDM) Software Products Does G2 Track?

Total Products under this Category: 128

Category Stats (Sep 2026)

  • Average Rating: 4.52/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Swif.ai (+0.75%) - Among all products in this category, Swif.ai recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Mobile Device Management (MDM) Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 23,900+ Authentic Reviews
  • 128+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Mobile Device Management (MDM) Software

G2 Grid® for Mobile Device Management (MDM) Software plotting products by satisfaction and market presence

Highlighted products: Jamf, NinjaOne, JumpCloud, Admin, Microsoft Enterprise Mobility and Security, TeamViewer, Palo Alto Networks GlobalProtect, and IBM MaaS360.

Underlying data: [Grid® JSON](https://www.g2.com/categories/mobile-device-management-mdm/grids.json?focus%5B%5D=jamf&focus%5B%5D=ninjaone&focus%5B%5D=jumpcloud&focus%5B%5D=google-admin&focus%5B%5D=microsoft-enterprise-mobility-and-security&focus%5B%5D=teamviewer&focus%5B%5D=palo-alto-networks-globalprotect&focus%5B%5D=ibm-maas360&segment=enterprise)

Jamf

Jamf gives organizations a dedicated platform for managing, securing and onboarding Apple devices at scale, including iPhone, iPad, Mac, Apple Watch and Apple TV. It fits seamlessly into Windows-centric environments and also supports Android to unify mixed-fleet mobility. IT teams gain powerful automation, accurate Apple endpoint telemetry and continuous compliance monitoring, while users enjoy a fast, native Apple experience. Jamf also enables mobility and industry workflows across healthcare, retail and education, providing secure identity, access and purpose-built frontline experiences. Jamf delivers the Apple-specific management, security and compliance capabilities organizations need without adding complexity.

Average Rating: 4.7/5.0

Total Reviews: 2,259

How Do G2 Users Rate Jamf?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Whitelist: 8.5/10 (Category avg: 8.9/10)
  • Remote Wipe: 9.2/10 (Category avg: 9.2/10)
  • Blacklist: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Jamf?

  • Seller: Jamf
  • Company Website:
  • Year Founded: 2002
  • HQ Location: Minneapolis, MN
  • Twitter: @JAMFSoftware
    11,069 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,546 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Systems Administrator, IT Manager
  • Top Industries: Higher Education, Education Management
  • Company Size: 50% Large, 41% Medium

What Do G2 Reviewers Say About Jamf?

AI-generated summary from verified user reviews

Pros
  • Users value the powerful device management tools of Jamf, making compliance and control efficient and user-friendly.
  • Users appreciate the ease of use of Jamf, seamlessly managing multiple devices in one efficient platform.
  • Users love the enhanced security and streamlined management offered by Jamf Pro, greatly improving their IT experience.
  • Users value the excellent customer support of Jamf, appreciating the strong community and helpful feedback.
  • Users appreciate the ease of use and seamless integration of Jamf Pro in managing their Apple devices efficiently.
Cons
  • Users find the complexity of Jamf frustrating due to inconsistent UX and difficulties with updates and functionality.
  • Users find difficult learning curves with Jamf, feeling overwhelmed by new features and required adjustments.
  • Users find the learning curve challenging, especially for those without Mac sysadmin skills or scripting knowledge.
  • Users note the need for UI improvements in Jamf, especially for consistency and ease of use.
  • Users note that the cost of Jamf can be prohibitive, especially without built-in remote support options.

What Are Recent G2 Reviews of Jamf?

What Are G2 Users Discussing About Jamf?

NinjaOne

NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale. The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools. NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness. NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform. NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA. The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.

Average Rating: 4.7/5.0

Total Reviews: 4,989

How Do G2 Users Rate NinjaOne?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Whitelist: 8.5/10 (Category avg: 8.9/10)
  • Remote Wipe: 8.7/10 (Category avg: 9.2/10)
  • Blacklist: 8.4/10 (Category avg: 8.9/10)

Who Is the Company Behind NinjaOne?

  • Seller: NinjaOne
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Austin, Texas
  • Twitter: @NinjaOne
    3,607 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,376 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Owner
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 47% Medium, 45% Small

What Do G2 Reviewers Say About NinjaOne?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of NinjaOne, highlighting its seamless implementation and effective support for MSPs.
  • Users praise NinjaOne for its easy-to-navigate remote access and full visibility, enhancing IT support efficiency.
  • Users appreciate the ongoing feature enhancements of NinjaOne, ensuring the platform continuously evolves to meet our needs.
  • Users praise the powerful automation features of NinjaOne, enhancing efficiency and simplifying management tasks.
  • Users appreciate the exceptional customer support of NinjaOne, which simplifies learning and enhances overall usability.
Cons
  • Users notice the missing features in NinjaOne, specifically regarding client and customer portal capabilities.
  • Users find the limited features of NinjaOne frustrating, especially regarding user management and third-party software automation.
  • Users find the search function lacking and struggle with visibility and usability issues in NinjaOne.
  • Users feel the search function needs improvement and find the visibility of the NinjaOne icon inconsistent.
  • Users express concerns about feature issues, including confusion over roles, auto-installations, and OS compatibility challenges.

What Are Recent G2 Reviews of NinjaOne?

What Are G2 Users Discussing About NinjaOne?

JumpCloud

JumpCloud® is the AI-powered identity infrastructure that unifies lifecycle management for humans, devices, and autonomous agents. JumpCloud gives IT teams complete visibility and control over every identity and every access point. JumpCloud helps organizations cut complexity, automate secure workflows, and put AI to work safely. Secure every identity. Human or not. Intelligent, secure IT for the agentic era.

Average Rating: 4.5/5.0

Total Reviews: 3,947

How Do G2 Users Rate JumpCloud?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.1/10)
  • Whitelist: 8.4/10 (Category avg: 8.9/10)
  • Remote Wipe: 8.8/10 (Category avg: 9.2/10)
  • Blacklist: 8.2/10 (Category avg: 8.9/10)

Who Is the Company Behind JumpCloud?

  • Seller: JumpCloud Inc.
  • Company Website:
  • Year Founded: 2012
  • HQ Location: Louisville, CO
  • Twitter: @JumpCloud
    36,368 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    998 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, System Administrator
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 54% Medium, 35% Small

What Do G2 Reviewers Say About JumpCloud?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of JumpCloud, simplifying user management across diverse systems and enhancing productivity.
  • Users value JumpCloud's straightforward device management, enabling seamless user management across various systems with intuitive controls.
  • Users value the enhanced security provided by JumpCloud's passwordless login and MFA enforcement features.
  • Users appreciate the seamless integrations with popular apps, simplifying user management across platforms effortlessly.
  • Users find JumpCloud's intuitive user management and responsive support invaluable for seamless integration and enhanced security.
Cons
  • Users report missing features such as better macOS controls and advanced reporting capabilities, limiting overall effectiveness.
  • Users find that improvement is needed in navigation and feature clarity, particularly for beginners navigating JumpCloud.
  • Users note the limited features of JumpCloud, especially in SSO app catalog and Linux device management capabilities.
  • Users face deployment challenges and lack of advanced endpoint controls, impacting their overall experience with JumpCloud.
  • Users feel the user interface needs improvement, as it should be more user-friendly and interactive.

What Are Recent G2 Reviews of JumpCloud?

What Are G2 Users Discussing About JumpCloud?

Admin

Google Workspace Admin is a centralized management console designed to streamline the administration of Google Workspace services within an organization. It enables administrators to efficiently manage users, devices, and security settings, ensuring data protection and compliance without the need for extensive technical expertise. Key Features and Functionality: - User Management: Easily add, remove, and manage user accounts, assign roles, and control access to various Google Workspace services. - Device Management: Monitor and manage company-owned and personal devices accessing organizational data, enforce security policies, and remotely wipe data from lost or compromised devices. - Security Controls: Implement robust security measures such as two-step verification, security keys, and manage password policies to safeguard organizational data. - Data Regions and Compliance: Specify the geographical location for data storage to meet regulatory requirements and gain visibility into actions taken by Google staff related to your data. - Reporting and Insights: Access detailed reports and audit logs to monitor usage, track security incidents, and ensure compliance with organizational policies. Primary Value and Solutions Provided: Google Workspace Admin simplifies the complex task of managing an organization's digital environment by providing a unified platform for user and device management, security enforcement, and compliance monitoring. It addresses the need for efficient administration, enhances data security, and ensures that organizations can meet regulatory requirements with ease. By offering intuitive tools and comprehensive controls, it empowers administrators to maintain a secure and productive workspace without requiring extensive technical knowledge.

Average Rating: 4.4/5.0

Total Reviews: 108

How Do G2 Users Rate Admin?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Whitelist: 8.9/10 (Category avg: 8.9/10)
  • Remote Wipe: 8.8/10 (Category avg: 9.2/10)
  • Blacklist: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind Admin?

  • Seller: Google
  • Year Founded: 1998
  • HQ Location: Mountain View, CA
  • Twitter: @google
    31,899,995 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    301,144 employees on LinkedIn®
  • Ownership: NASDAQ:GOOG

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 45% Small, 39% Medium

What Do G2 Reviewers Say About Admin?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Admin, praising its simple interface and seamless integration for efficient management.
  • Users value the superb security features of Google Admin, ensuring safe management of their organization's tools.
  • Users value the centralized management of Google Admin that simplifies user oversight and streamlines administrative tasks.
  • Users value the seamless integration of Google Admin with other tools, enhancing workflow efficiency and automation.
  • Users appreciate the ease of use of Admin, enhancing office management with a user-friendly interface and streamlined workflows.
Cons
  • Users struggle with poor navigation in Admin, finding it challenging to locate settings and access helpful documentation.
  • Users experience a steep learning curve with Admin due to its clunky interface and complex features.
  • Users note that improvement is needed in efficiency and accessibility of settings in Admin for better functionality.
  • Users feel the high costs and cancellation fees of Admin make it difficult to manage subscriptions effectively.
  • Users face challenges with poor reporting and navigation issues in the admin console, complicating essential tasks and analytics.

What Are Recent G2 Reviews of Admin?

Microsoft Enterprise Mobility and Security

Microsoft Enterprise Mobility + Security (EMS) is a comprehensive suite designed to enhance organizational security and productivity in today's mobile and cloud-centric environment. It integrates advanced identity and access management, device and application management, information protection, and threat detection capabilities to safeguard corporate assets while enabling employees to work efficiently from any location. Key Features and Functionality: - Microsoft Entra ID: Provides identity and access management solutions, ensuring secure connections between users and the applications they need. - Microsoft Intune: Offers cloud-based unified endpoint management, facilitating the management of user access and simplifying app and device management across various platforms. - Azure Information Protection: Delivers data classification, tracking, protection, and encryption to secure sensitive information. - Microsoft Defender for Cloud Apps: Acts as a cloud access security broker, offering discovery, behavioral analytics, risk assessment, data protection, and threat protection. - Microsoft Advanced Threat Analytics: Provides on-premises protection against advanced targeted cyber attacks and insider threats. Primary Value and Solutions Provided: EMS addresses the critical need for organizations to protect their data and resources in an increasingly mobile and cloud-based world. By integrating identity management, device and application control, and advanced threat protection, EMS enables businesses to: - Enhance Security: Safeguard user credentials, devices, and sensitive data against unauthorized access and cyber threats. - Improve Productivity: Allow employees to work securely from any device and location, accessing necessary applications and data without compromising security. - Simplify Management: Streamline the administration of users, devices, and applications through a unified platform, reducing complexity and operational costs. By implementing EMS, organizations can confidently embrace digital transformation, knowing their assets are protected while empowering their workforce to perform at their best.

Average Rating: 4.5/5.0

Total Reviews: 33

How Do G2 Users Rate Microsoft Enterprise Mobility and Security?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Microsoft Enterprise Mobility and Security?

  • Seller: Microsoft
  • Year Founded: 1975
  • HQ Location: Redmond, Washington
  • Twitter: @microsoft
    13,091,739 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    232,750 employees on LinkedIn®
  • Ownership: MSFT

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Large, 34% Medium

What Do G2 Reviewers Say About Microsoft Enterprise Mobility and Security?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the comprehensive security features of Microsoft Enterprise Mobility and Security for protecting their M365 environment.
  • Users praise the easy device management of Microsoft Enterprise Mobility and Security, enhancing security across all endpoints.
  • Users value the integrated security features of Microsoft Enterprise Mobility and Security, enhancing protection across devices and applications.
  • Users value the seamless integration capabilities of Microsoft Enterprise Mobility and Security, enhancing their security ecosystem.
  • Users value the seamless integration of Microsoft EMS with various tools, enhancing device management and security efficiency.
Cons
  • Users find the complex licensing and feature overlap a challenge, complicating their overall experience with the product.
  • Users find integration challenges with non-Microsoft tools in Microsoft Enterprise Mobility and Security, slowing down setup and management.
  • Users find the complex setup of Microsoft Enterprise Mobility and Security challenging and time-consuming, impacting integration and management.
  • Users find Microsoft Enterprise Mobility and Security to be expensive, especially when compared to other security products.
  • Users report a lack of useful features in Microsoft Enterprise Mobility and Security, hindering usability and integration.

What Are Recent G2 Reviews of Microsoft Enterprise Mobility and Security?

Palo Alto Networks GlobalProtect

Palo Alto Networks' GlobalProtect is a comprehensive network security solution designed to extend the protection of the Next-Generation Security Platform to mobile users, regardless of their location. By establishing a secure connection between remote devices and the corporate network, GlobalProtect ensures consistent enforcement of security policies, safeguarding sensitive data and applications from potential threats. Key Features and Functionality: - Identity-Based Access Control: GlobalProtect simplifies remote access management by implementing identity-aware authentication, allowing organizations to enforce access policies based on user identity and device posture. - Device Trust Enforcement: Before granting network access, GlobalProtect assesses the health and security posture of devices, ensuring compliance with organizational security standards and supporting Zero Trust Network Access principles. - Consistent Security Policies: The solution extends industry-leading security controls across all mobile application traffic, regardless of the user's location or connection method, providing seamless protection against threats. - Comprehensive Security: GlobalProtect delivers transparent, risk-free access to sensitive data through an always-on, secure connection, ensuring that remote users are protected without compromising performance. - Full Visibility: By eliminating blind spots, GlobalProtect offers complete visibility into remote workforce traffic across all applications, ports, and protocols, enabling organizations to monitor and manage network activity effectively. Primary Value and Problem Solved: GlobalProtect addresses the challenges associated with securing a hybrid workforce by providing a robust solution that ensures secure remote access to corporate resources. It mitigates increased security risks associated with remote work by enforcing consistent security policies and maintaining visibility into network traffic. By integrating identity-based access control and device trust enforcement, GlobalProtect supports organizations in implementing Zero Trust principles, thereby reducing the attack surface and enhancing overall security posture. This comprehensive approach enables businesses to maintain productivity and performance without compromising on security, effectively protecting against advanced threats targeting remote users.

Average Rating: 4.5/5.0

Total Reviews: 72

How Do G2 Users Rate Palo Alto Networks GlobalProtect?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Whitelist: 9.6/10 (Category avg: 8.9/10)
  • Remote Wipe: 9.0/10 (Category avg: 9.2/10)
  • Blacklist: 9.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Palo Alto Networks GlobalProtect?

  • Seller: Palo Alto Networks
  • Year Founded: 2005
  • HQ Location: Santa Clara, CA
  • Twitter: @PaloAltoNtwks
    128,951 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    23,492 employees on LinkedIn®
  • Ownership: NYSE: PANW

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 55% Large, 40% Medium

What Do G2 Reviewers Say About Palo Alto Networks GlobalProtect?

AI-generated summary from verified user reviews

Pros
  • Users find the ease of use in GlobalProtect invaluable for seamless integration and quick connections across platforms.
  • Users value the easy remote access provided by GlobalProtect, ensuring secure connections to networks and applications.
  • Users value the strong security features of Palo Alto Networks GlobalProtect, ensuring dependable secure remote access.
  • Users value the easy integrations of GlobalProtect with identity providers and security tools, enhancing access control efficiency.
  • Users appreciate the seamless integration of Palo Alto Networks GlobalProtect with existing systems, enhancing security and user experience.
Cons
  • Users find poor connectivity issues with GlobalProtect, experiencing slow speeds and unexpected connection drops at times.
  • Users report slow performance with GlobalProtect, experiencing issues like lag and dropped connections while managing tasks.
  • Users often face technical difficulties with GlobalProtect, including connection stability issues and high resource consumption.
  • Users report complexity in the initial setup of GlobalProtect, leading to frustration and challenges for non-technical individuals.
  • Users often face a difficult setup process with GlobalProtect, complicating their initial experience and leading to frustration.

What Are Recent G2 Reviews of Palo Alto Networks GlobalProtect?

What Are G2 Users Discussing About Palo Alto Networks GlobalProtect?

TeamViewer

TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com.

Average Rating: 4.5/5.0

Total Reviews: 4,078

How Do G2 Users Rate TeamViewer?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.1/10)
  • Whitelist: 8.9/10 (Category avg: 8.9/10)
  • Remote Wipe: 8.7/10 (Category avg: 9.2/10)
  • Blacklist: 8.5/10 (Category avg: 8.9/10)

Who Is the Company Behind TeamViewer?

  • Seller: TeamViewer
  • Company Website:
  • Year Founded: 2005
  • HQ Location: Goppingen
  • Twitter: @TeamViewer
    48,070 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,818 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer, IT Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 41% Small, 34% Medium

What Do G2 Reviewers Say About TeamViewer?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of TeamViewer, enjoying a smooth experience for remote access and support.
  • Users appreciate the easy remote access provided by TeamViewer, simplifying connections and enhancing productivity.
  • Users value the easy remote access with TeamViewer, simplifying connections and control over devices effortlessly.
  • Users love the Easy Access feature of TeamViewer, making remote connections seamless and efficient.
  • Users appreciate the seamless remote access of TeamViewer, enhancing productivity through easy connections and cross-platform compatibility.
Cons
  • Users face significant connection issues with TeamViewer, impacting performance during slow or unstable internet conditions.
  • Users experience connectivity issues with TeamViewer, leading to poor performance during slow or bad connections.
  • Users find TeamViewer expensive in South Africa due to high subscription fees and limited performance on slow connections.
  • Users experience slow performance with TeamViewer, particularly during weak internet connections and after network disruptions.
  • Users often face remote access issues with TeamViewer, including connection failures and confusing control panel interfaces.

What Are Recent G2 Reviews of TeamViewer?

What Are G2 Users Discussing About TeamViewer?

IBM MaaS360

IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. You can protect your workforce with evolved Threat Management, Mobile Security, Device management features and your analytics will be powered by watsonx AI capabilities, helping you to set up a good security posture. IBM MaaS360 is available for purchase on ibm.com and AWS Marketplace.

Average Rating: 4.2/5.0

Total Reviews: 193

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How Do G2 Users Rate IBM MaaS360?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.1/10)
  • Whitelist: 8.6/10 (Category avg: 8.9/10)
  • Remote Wipe: 8.9/10 (Category avg: 9.2/10)
  • Blacklist: 8.9/10 (Category avg: 8.9/10)

Who Is the Company Behind IBM MaaS360?

  • Seller: IBM
  • Company Website:
  • Year Founded: 1911
  • HQ Location: Armonk, New York, United States
  • Twitter: @IBMSecurity
    74,660 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    344,328 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, Software Engineer
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 44% Medium, 33% Large

What Do G2 Reviewers Say About IBM MaaS360?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the advanced threat management and user-friendly integration of IBM MaaS360 for enhanced security.
  • Users appreciate the security features of IBM MaaS360, effectively safeguarding their tools against various cyber threats.
  • Users value the unified device management of IBM MaaS360, effectively enhancing security across all devices.
  • Users value the ease of use in IBM MaaS360, highlighting its intuitive onboarding and management features.
  • Users value the robust protection offered by IBM MaaS360, ensuring security and management for enterprise tools.
Cons
  • Users find the learning curve steep, as advanced configurations and outdated interface complicate intuitive usage.
  • Users find the interface design poor, describing it as outdated and occasionally overwhelming for new users.
  • Users find the UI outdated and clunky, making navigation and usability less enjoyable on IBM MaaS360.
  • Users experience slow performance with IBM MaaS360 due to outdated interface and occasional sync delays.
  • Users find the interface outdated, making navigation and usage less intuitive compared to modern applications.

What Are Recent G2 Reviews of IBM MaaS360?

What Are G2 Users Discussing About IBM MaaS360?

SureMDM by 42Gears

SureMDM is an intuitive and powerful Unified Endpoint Management (UEM) solution that supports Android, iOS/iPadOS, Windows, Linux, macOS, Wear OS, Chrome OS, VR, and IoT platforms. It also enables management of rugged handhelds and mobile computing devices from various OEMs, along with Peripheral or Things Management capabilities through plugins. In addition, SureMDM has built in Mobile Threat Defense to protect Android devices from cyberthreats, Zero Trust Network Access through SureAccess, and Identity and Access Management via SureIdP.

Average Rating: 4.8/5.0

Total Reviews: 95

How Do G2 Users Rate SureMDM by 42Gears?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Whitelist: 8.8/10 (Category avg: 8.9/10)
  • Remote Wipe: 9.2/10 (Category avg: 9.2/10)
  • Blacklist: 8.8/10 (Category avg: 8.9/10)

Who Is the Company Behind SureMDM by 42Gears?

Who Uses This Product?

  • Top Industries: Information Technology and Services, Financial Services
  • Company Size: 48% Medium, 33% Large

What Do G2 Reviewers Say About SureMDM by 42Gears?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of SureMDM, making remote device management simple and efficient.
  • Users value the responsive customer support from 42Gears, appreciating their flexibility and expertise during implementation.
  • Users value the easy remote device management with SureMDM, enhancing efficiency and simplifying daily monitoring.
  • Users value the flexibility and comprehensive features of SureMDM, along with the excellent support and responsiveness.
  • Users value the easy remote management of devices, appreciating the intuitive interface that simplifies monitoring tasks.
Cons
  • Users face challenges with device management complexities, including enrollment difficulties, pricing issues, and lack of support.
  • Users find that profile and policy management lacks flexibility, complicating efforts to manage settings effectively at scale.
  • Users find the poor UI challenging, especially for new users, indicating a need for significant improvements.
  • Users experience slow performance with SureMDM, causing delays in console access and script deployment.
  • Users find the learning curve steep, especially with complicated features and unclear advanced settings.

What Are Recent G2 Reviews of SureMDM by 42Gears?

What Are G2 Users Discussing About SureMDM by 42Gears?

ManageEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus (MDM Plus) is an enterprise mobile device management solution designed to help IT teams manage, secure, and monitor devices across an organization from a single console. It supports a wide range of device types like smartphones, tablets, laptops, desktops, rugged devices, and TVs, across iOS, iPadOS, Android, Windows 10/11, macOS, ChromeOS, and tvOS. Rugged Android devices from Zebra and Honeywell are also supported, as is Apple TV for organizations running digital signage, making it a practical fit for both office and frontline environments. MDM Plus covers the full device lifecycle, from enrollment through retirement. Supported enrollment methods include zero-touch, Apple Business Manager (DEP), Android Enterprise, Samsung Knox Mobile Enrollment, Windows Autopilot, and BYOD onboarding, covering both corporate-owned and employee-owned devices. Once enrolled, IT teams can manage app deployment, updates, and removal through Mobile Application Management, distribute and secure business content via Mobile Content Management, and enforce policies including encryption, passcodes, conditional access, and data loss prevention. For field and distributed teams, kiosk mode, geofencing, and real-time location tracking provide additional control without requiring separate tooling. On the security side, MDM Plus includes compliance enforcement, threat detection, conditional access, and remote lock and wipe capabilities. Remote troubleshooting tools, including unattended remote control, real-time monitoring, and automated workflows allowing IT teams to resolve device issues without needing physical access, which is particularly valuable for organizations managing devices across multiple locations or time zones. MDM Plus holds the Android Enterprise Recommended (AER) Gold badge and is validated by Samsung Knox, credentials issued directly by Google and Samsung that confirm enterprise-grade Android compatibility and early access to platform APIs. MDM Plus integrates natively with Active Directory, Azure AD, Okta, Google Workspace, ServiceNow, and ManageEngine ServiceDesk Plus, with REST APIs available for custom integrations. Deployment options include cloud, on-premises, and MSP licensing, giving organizations flexibility based on their infrastructure or compliance requirements. MDM Plus is a standalone product within the ManageEngine portfolio, backed by over 14 years of dedicated development. ManageEngine is part of Zoho, a bootstrapped and profitable organization, which means product investment is driven by long-term roadmap priorities rather than external funding cycles. This is reflected in pricing that is straightforward and accessible while providing a free edition for up to 25 devices with full feature access, and a 30-day free trial on the highest plan with no credit card required. Support is available 24×5 on standard plans and 24×7 on paid tiers. Organizations managing 750 or more devices are assigned a dedicated technical account manager, with a median first response time of 3 hours on critical tickets. ManageEngine Mobile Device Manager Plus has been recognized as a Gartner Peer Insights Customers' Choice for UEM 2024, a Forrester Wave Strong Performer, and an IDC MarketScape Leader.

Average Rating: 4.5/5.0

Total Reviews: 251

How Do G2 Users Rate ManageEngine Mobile Device Manager Plus?

  • Has the product been a good partner in doing business?: 8.8/10 (Category avg: 9.1/10)
  • Whitelist: 8.8/10 (Category avg: 8.9/10)
  • Remote Wipe: 9.1/10 (Category avg: 9.2/10)
  • Blacklist: 8.7/10 (Category avg: 8.9/10)

Who Is the Company Behind ManageEngine Mobile Device Manager Plus?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • Twitter: @Zoho
    137,880 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: IT Manager, IT
  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 58% Medium, 28% Small

What Do G2 Reviewers Say About ManageEngine Mobile Device Manager Plus?

AI-generated summary from verified user reviews

Pros
  • Users commend the ease of use of ManageEngine Mobile Device Manager Plus, appreciating its smooth setup and user-friendly features.
  • Users highlight the user-friendly device management in Mobile Device Manager Plus, enhancing efficiency and organization effortlessly.
  • Users appreciate the easy setup of ManageEngine Mobile Device Manager Plus, allowing quick and hassle-free implementation.
  • Users appreciate the user-friendly organization and versatile device management features of ManageEngine Mobile Device Manager Plus.
  • Users appreciate the easy setup of ManageEngine Mobile Device Manager Plus, allowing quick initiation without hassles.
Cons
  • Users experience feature dysfunction, facing cumbersome Apple enrollment and unreliable policy push, affecting overall efficiency.
  • Users report limited compatibility with tablets and the Apple ecosystem, hindering functionality and user experience.
  • Users experience limited integration within the Apple Ecosystem, hindering functionality and complicating management tasks significantly.
  • Users face significant platform compatibility issues, particularly with tablets and the Apple ecosystem, limiting their experience.
  • Users find improvement needed in Apple enrollment and app integration, with slow application loading times affecting usability.

What Are Recent G2 Reviews of ManageEngine Mobile Device Manager Plus?

What Are G2 Users Discussing About ManageEngine Mobile Device Manager Plus?

Iru

Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment.

Average Rating: 4.7/5.0

Total Reviews: 848

How Do G2 Users Rate Iru?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Whitelist: 8.7/10 (Category avg: 8.9/10)
  • Remote Wipe: 9.5/10 (Category avg: 9.2/10)
  • Blacklist: 8.6/10 (Category avg: 8.9/10)

Who Is the Company Behind Iru?

  • Seller: Iru
  • Company Website:
  • Year Founded: 2018
  • HQ Location: Miami, FL
  • Twitter: @officiallyiru
    2,021 Twitter followers
  • LinkedIn® Page: linkedin.com
    400 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, CTO
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 71% Medium, 24% Small

What Do G2 Reviewers Say About Iru?

AI-generated summary from verified user reviews

Pros
  • Users praise Iru for its ease of use, appreciating the user-friendly interface and helpful customer support.
  • Users praise the exceptional customer support of Iru, highlighting dedicated assistance that goes above and beyond.
  • Users praise the user-friendly device management of Iru, simplifying their experience and enhancing security for Apple devices.
  • Users praise the easy setup of Iru, highlighting effective blueprints and supportive customer assistance during onboarding.
  • Users value the reliable platform of Iru for easy and effective Apple device management, ensuring security and efficiency.
Cons
  • Users desire more advanced features like enhanced EDR capabilities and better reporting options for improved functionality.
  • Users note a lack of features in Iru that necessitates workarounds and limits overall functionality, especially in urgent situations.
  • Users face challenges with device management limitations, particularly for non-Apple devices, complicating the overall process.
  • Users are frustrated with the limited compatibility of Iru, restricting its use to Mac OS devices only.
  • Users find the pricing steep for smaller teams, making budget management a challenge with licensing requirements.

What Are Recent G2 Reviews of Iru?

What Are G2 Users Discussing About Iru?

Ivanti Neurons for Unified Endpoint Management

Ivanti Neurons for UEM unifies the management and security of every device across the enterprise—Windows, macOS, Linux, mobile, rugged, IoT, and VR/XR headsets—within a single platform. Powered by AI, it automates patching, compliance, onboarding, and remediation, eliminating manual effort while strengthening protection across the entire device estate. With Ivanti Neurons for UEM, organizations gain risk based patching, zero touch onboarding, self healing device capabilities, proactive digital experience optimization, and continuous compliance, all reinforced by automated AI insights that surface issues before they impact productivity. Ivanti Neurons for UEM delivers full visibility across your environment, eliminating blind spots and enabling IT and Security teams to shift from reactive firefighting to strategic action. Its native integrations streamline workflows, enhance cross team alignment, and help strengthen an organization’s overall security posture. The result: organizations reduce risk, scale IT efficiency, and deliver seamless, resilient, and secure digital experiences for every user.

Average Rating: 4.3/5.0

Total Reviews: 384

How Do G2 Users Rate Ivanti Neurons for Unified Endpoint Management?

  • Has the product been a good partner in doing business?: 8.4/10 (Category avg: 9.1/10)
  • Whitelist: 8.5/10 (Category avg: 8.9/10)
  • Remote Wipe: 8.8/10 (Category avg: 9.2/10)
  • Blacklist: 8.5/10 (Category avg: 8.9/10)

Who Is the Company Behind Ivanti Neurons for Unified Endpoint Management?

  • Seller: Ivanti
  • Company Website:
  • Year Founded: 1985
  • HQ Location: South Jordan, UT
  • Twitter: @GoIvanti
    6,761 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    3,026 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Software Engineer
  • Top Industries: Information Technology and Services, Computer & Network Security
  • Company Size: 47% Large, 34% Medium

What Do G2 Reviewers Say About Ivanti Neurons for Unified Endpoint Management?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the strong automation features of Ivanti Neurons, making endpoint management seamless and efficient.
  • Users value the strong automation and self-healing features of Ivanti Neurons, enhancing device management and visibility.
  • Users value the strong automation and AI-driven features of Ivanti Neurons, streamlining device management and enhancing productivity.
  • Users find the ease of use of Ivanti Neurons invaluable for seamless management and efficient operations across environments.
  • Users find easy implementation of Ivanti Neurons for Unified Endpoint Management greatly simplifies their management processes.
Cons
  • Users experience poor customer support, with inconsistent response times hampering troubleshooting during critical incidents.
  • Users experience communication delays in support responsiveness, impacting critical troubleshooting during high-priority incidents.
  • Users report feature issues such as a cluttered UI and sluggish performance with large device counts.
  • Users find the steep learning curve challenging, particularly with the setup and the cluttered interface hindering usability.
  • Users face patching issues with inconsistent deployment timelines and sluggish performance during critical updates and management tasks.

What Are Recent G2 Reviews of Ivanti Neurons for Unified Endpoint Management?

What Are G2 Users Discussing About Ivanti Neurons for Unified Endpoint Management?

SOTI MobiControl

SOTI MobiControl is the Enterprise Mobility Management (EMM) solution that gives you visibility and control over where your business-critical mobile devices are, what they’re doing, how they’re performing and what security or compliance risks they’re facing.

Average Rating: 4.3/5.0

Total Reviews: 31

How Do G2 Users Rate SOTI MobiControl?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.1/10)
  • Whitelist: 7.9/10 (Category avg: 8.9/10)
  • Remote Wipe: 8.5/10 (Category avg: 9.2/10)
  • Blacklist: 7.8/10 (Category avg: 8.9/10)

Who Is the Company Behind SOTI MobiControl?

  • Seller: SOTI
  • Year Founded: 1995
  • HQ Location: Mississauga, ON
  • Twitter: @SOTI_Inc
    4,613 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    2,278 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Logistics and Supply Chain
  • Company Size: 47% Large, 47% Medium

What Do G2 Reviewers Say About SOTI MobiControl?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the comprehensive and centralized management console of SOTI MobiControl for efficient device management.
  • Users praise the ease of use of SOTI MobiControl, finding it user-friendly for managing mobile devices efficiently.
  • Users value the remote access feature of SOTI MobiControl, enabling efficient support and assistance for drivers.
  • Users value the simple management console of SOTI MobiControl, enabling efficient and reliable oversight of devices.
  • Users appreciate the comprehensive centralized management of SOTI MobiControl, enabling efficient and reliable device oversight.
Cons
  • Users face authentication issues with SOTI MobiControl when devices are offline, preventing access when needed.
  • Users experience performance lag with device management in large environments, especially during updates and configuration pushes.
  • Users note a difficult learning curve with SOTI MobiControl, requiring time to grasp its comprehensive features.
  • Users find the cost high which can be challenging, especially in large device environments with performance issues.
  • Users are disappointed by the feature dysfunction in SOTI MobiControl, particularly with location tracking and device locking limitations.

What Are Recent G2 Reviews of SOTI MobiControl?

What Are G2 Users Discussing About SOTI MobiControl?

Hexnode UEM

Hexnode is a comprehensive unified endpoint management tool used by IT professionals to deploy and secure corporate devices. It enables businesses to handle mobility concerns by providing a simple, effective way to view and control devices from a single administrative platform. Hexnode ensures a total separation of corporate and personal data on devices, ensuring the security of the data and the privacy of employees. Supported Operating Systems - Android, Fire OS, iOS, macOS, Linux, ChromeOS, visionOS, tvOS, Windows. Integrations: -Android Enterprise -Apple Business Manager (ABM) -Apple School Manager (ASM) -Azure AD Integration -G Suite (now Google Workspace) -Freshservice -LG, Kyocera and Samsun Knox Enterprise Solution -Microsoft AD -Okta -SCCM -Zendesk Here're the best features of Hexnode UEM: -Android Enterprise program. -Apple Business Manager and Apple School Manager Integrations. -Automated device management. -Web Content Filtering. -BYOD Deployment. -WPCO - Enrollment for Android -Bypass Activation Lock on Apple devices. -Co-managing Windows devices. -Enrollment Profiles for Android, iOS and Windows -Compliance management across the entire device fleet. -Custom Roles for technicians. -Digital Signage -Custom Reports -Different Device Encryption and Security Strategies. -Over-the-air deployment of endpoints using Samsung's Knox Mobile -Enrollment and Google's Zero Touch Enrollment. -Enable Account and Network Configuration. -Enroll using Apple Configurator and other quick enrollment options. -Enterprise application installation using IPA, APK, XAPK, MSI, DMG or PKG files for different platforms. -AI based Scripting with the help of Hexnode Genie. -Automate routine device management tasks with Deployments -Hexnode browser to enable multi-tabbed browsing on mobile devices. -Kiosk mode with a wide range of functionalities. -Unattended Remote Access -Account driven enrollment for Apple devices -Patch management. -Manage any number of devices within a single centralized console. -Monitor and track everything from an intuitive dashboard. -Out-of-the-box devices management. -Out-of-bound product management with REST-based API. -Precisely document security and compliance through a wide array of reports. -Provision, deploy and manage mobile applications. -Remotely set up device configurations on the user devices. -Remote view and control help admins troubleshoot the devices remotely. -ROM Enrollment for Android. -Seamless User Provision. -Selectively restrict device functionalities. -Incidents tab -Compliance policy -LAPS for Windows Security -Self Service device management for macOS and Windows -ChromeOS Managed Guest Sessions -Okta Device Trust -Conditional Access using Entra ID -Android SCEP Solutions we offer: -Unified Endpoint Management -Application Management -Bring Your Own Device -Cross-Platform Support -Enterprise Mobility Management -Identity and Access Management -IoT Device Management -Mobile Device Management -Mobile Application Management -Mobile Content Management -Mobile Expense Management -Mobile Security Management -Mobile Threat Defense -Kiosk Software -Remote Monitoring and Management -Rugged Device Management -Patch Management Trusted by SMBs to Fortune 100 Companies around the world. Check out these case studies: AudiçãoActiva - https://www.hexnode.com/mobile-device-management/mdm-case-study-audicaoactiva/ Andalusia Hospitals - https://www.hexnode.com/mobile-device-management/mdm-case-study-andalusia-hospitals/ Choyce - https://www.hexnode.com/mobile-device-management/mdm-case-study-choyce/ Condé Nast - https://www.hexnode.com/mobile-device-management/mdm-case-study-conde-nast/ DigitalMint - https://www.hexnode.com/mobile-device-management/mdm-case-study-digitalmint/ DKT Philippines - https://www.hexnode.com/mobile-device-management/mdm-case-study-dkt-international/ Hartley ISD - https://www.hexnode.com/mobile-device-management/mdm-case-study-hartley-isd/ Ur & Penn - https://www.hexnode.com/mobile-device-management/mdm-case-study-ur-penn/ Western Airways - https://www.hexnode.com/mobile-device-management/mdm-case-study-western-airways/

Average Rating: 4.6/5.0

Total Reviews: 276

How Do G2 Users Rate Hexnode UEM?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Whitelist: 9.1/10 (Category avg: 8.9/10)
  • Remote Wipe: 9.4/10 (Category avg: 9.2/10)
  • Blacklist: 9.1/10 (Category avg: 8.9/10)

Who Is the Company Behind Hexnode UEM?

  • Seller: Mitsogo Inc.
  • Company Website:
  • Year Founded: 2013
  • HQ Location: San Francisco, CA
  • Twitter: @thehexnode
    17,615 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    532 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Business Analyst, IT Manager
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 54% Medium, 35% Small

What Do G2 Reviewers Say About Hexnode UEM?

AI-generated summary from verified user reviews

Pros
  • Users find Hexnode UEM's ease of use exceptional, especially praising the helpful support for resolving issues.
  • Users value the user-friendly interface and smooth navigation of Hexnode UEM, enhancing configuration and management tasks.
  • Users appreciate the ability to manage devices across different OS, making setup and profile management seamless.
  • Users appreciate the stellar customer support from Hexnode UEM, making issue resolution easy and effective.
  • Users find the intuitive user interface of Hexnode UEM makes it easy to manage and deploy devices effectively.
Cons
  • Users experience missing features, such as end-user management and app switching in Kiosk mode, hindering usability.
  • Users express frustration with the inefficient MFA process that slows down bulk device removal and clutters inboxes.
  • Users find Hexnode UEM lacking features in reporting and management, particularly for Windows environments and advanced automation.
  • Users find the limited features of Hexnode UEM restrictive, particularly in user management and Windows environments.
  • Users find the pricing to be quite expensive, particularly impacting smaller teams looking for flexible plans.

What Are Recent G2 Reviews of Hexnode UEM?

What Are G2 Users Discussing About Hexnode UEM?

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support. Whether managing a lean SMB environment or a multi-tenant MSP operation, Resolve scales to fit your team and your workflows. Built on a zero-trust security architecture, Resolve verifies every identity, device, and action before access is granted — making enterprise-grade security a built-in default, not an afterthought. Key capabilities include: -Remote Monitoring & Management (RMM): Automated patch management, IT alerting, and scheduled background maintenance keep endpoints healthy and compliant without technician intervention or end-user disruption -Mobile Device Management (MDM): Enforce security policies, application controls, and remote lock/wipe capabilities across iOS, Android, and BYOD environments to minimize data exposure -AI-driven automation & reporting: Codeless automation, AI-generated scripts, on-demand fleet reporting, and an AI Virtual Technician handle repeatable tasks so technicians can focus on higher-impact work -Integrated helpdesk & knowledge management: AI-powered ticket classification, automated knowledge base article creation, and session summaries capture institutional knowledge and accelerate time-to-resolution -Asset management: Real-time software discovery, license tracking, lifecycle monitoring, and asset-to-ticket correlation give IT full visibility across their environment -Cross-platform remote support: Seamless access and control across Windows, macOS, iOS, Android, and Chrome OS from a single console Resolve integrates with the tools IT teams already rely on — including Microsoft Teams, Microsoft Intune, ServiceNow, Acronis, SentinelOne, Jira Service Desk, ConnectWise PSA, HaloPSA, Logitech, and more — reducing stack complexity and streamlining workflows end-to-end.

Average Rating: 4.3/5.0

Total Reviews: 467

How Do G2 Users Rate LogMeIn Resolve?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.1/10)
  • Whitelist: 8.1/10 (Category avg: 8.9/10)
  • Remote Wipe: 8.6/10 (Category avg: 9.2/10)
  • Blacklist: 8.1/10 (Category avg: 8.9/10)

Who Is the Company Behind LogMeIn Resolve?

  • Seller: GoTo
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Boston, MA
  • Twitter: @goto
    41,211 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    993 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager, IT Director
  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 43% Medium, 36% Small

What Do G2 Reviewers Say About LogMeIn Resolve?

AI-generated summary from verified user reviews

Pros
  • Users find LogMeIn Resolve to be very easy to use, facilitating seamless connections with clients across multiple platforms.
  • Users love the easy remote control of LogMeIn Resolve, allowing seamless access for effective tech support anytime, anywhere.
  • Users love the ease of remote access with LogMeIn Resolve, facilitating efficient technical support across various platforms.
  • Users value the convenience and effectiveness of LogMeIn Resolve for efficient remote support and seamless HelpDesk workflows.
  • Users praise the active and authentic customer support of LogMeIn Resolve, enhancing remote assistance experiences.
Cons
  • Users face remote access issues with connection drops and limitations on features like printing documents remotely.
  • Users find LogMeIn Resolve to be expensive compared to alternatives, especially with limited features in the free version.
  • Users experience slow performance during heavy usage, leading to lag in video calls and file transfers.
  • Users experience technical issues on Mac, making it challenging, especially under high load conditions.
  • Users experience connection issues with LogMeIn Resolve, causing occasional lags and affecting performance during use.

What Are Recent G2 Reviews of LogMeIn Resolve?

What Are G2 Users Discussing About LogMeIn Resolve?