Question 1

Frequently Asked Questions (FAQs) on Microsoft Consulting Services Providers

Accepted Answer

1. Which are the best Microsoft consulting services on G2 right now? 
 G2's Grid Report for Microsoft Consulting Services ranks Shaligram Infotech, Western Computer, SHI, Coretek - Data & AI, Dynamics eShop, and Collectiv among its top-ranked providers, with likelihood-to-recommend scores ranging from 92% to 99%.

Shaligram Infotech: Best for custom application development paired with Dynamics 365, Azure, and Power Platform work (99% likelihood to recommend).

Western Computer: Best for mid-market and SMB teams that need Dynamics 365 and Power Platform implementation and support (92% likelihood to recommend).

SHI: Best for Azure and Microsoft 365 deployments, cloud migrations, and licensing advisory (93% likelihood to recommend).

Coretek - Data & AI: Best for AI, data, and cloud security projects on Azure (94% likelihood to recommend).

Dynamics eShop: Best for eCommerce, payment, and portal solutions that integrate in real time with Dynamics 365 Business Central and Finance and Operations (99% likelihood to recommend).

Collectiv: Best for Data & AI consulting on Microsoft Fabric, Power BI, and Databricks (97% likelihood to recommend).

On the Grid, Shaligram Infotech, Western Computer, SHI, and Coretek - Data & AI are Leaders; Dynamics eShop, 7 Layer Solutions, and Collectiv are High Performers; Accenture, Navisite Services, Soluzione, DSP, and BKD Technologies are Contenders; and seven further providers are placed as Niche. 
 2. How big is the Microsoft consulting services category on G2? 
 G2's Microsoft Consulting Services category lists 564 providers as of September 2026. The range is wide: global firms such as Accenture, whose profile spans Microsoft among several technology ecosystems, sit next to specialists such as Innovia Consulting, which focuses on Dynamics 365 Business Central and Dynamics NAV. Of these providers, 19 hold a tier placement in G2's Grid Report. 
 3. Which Microsoft certifications and partner designations should I look for? 
 Look for the Solutions Partner designation that matches your project: Business Applications for Dynamics 365 work; one of the three Azure pathways for cloud, data, and app projects; Modern Work for Microsoft 365; or Security for security work. Microsoft bases eligibility on a partner capability score built from Performance, Skilling, and Customer success, and a firm must hold the matching designation before it can enroll in a specialization. 
 Partner signals appear differently across G2 profiles. Western Computer lists Microsoft Cloud Solution Provider status and finalist recognition for the 2022, 2023, and 2024 Microsoft Dynamics 365 Business Central Partner of the Year awards. Coretek - Data & AI lists Microsoft as a Partner of the Year finalist and a member of the Microsoft Intelligent Security Association, and both firms sit in the Leaders tier of the Grid Report. Ask every shortlisted firm for its current designations and specializations to confirm which solution areas it has proven expertise in. 
 4. Do I need a Microsoft consulting provider, or can I do it myself? 
 A Microsoft consulting provider, such as Western Computer or SHI, is worth hiring when a project spans Dynamics 365, Azure, or Microsoft 365 workstreams your team hasn't delivered before. Western Computer and BKD Technologies reviewers describe a challenging learning curve and complexity, while G2 reviewers praise Western Computer for deep domain expertise and SHI for knowledgeable support. G2's Grid Report backs the expertise point, with expertise-of-team scores of 94% for Western Computer and 93% for SHI. 
 In-house delivery is a good fit when your team already holds Microsoft certifications and has run comparable rollouts. A hybrid model also works: keep the project in-house and bring in a specialist for one workstream, such as a data migration or a Power BI build. 
 5. How much do Microsoft consulting services cost? 
 Microsoft consulting prices on G2 vary by provider and project. Collectiv publishes an entry price on its G2 profile: Power BI Implementation starts at $15,000. Reviewers describe SHI, BKD Technologies, and Tata Consultancy Services as expensive or high-cost, and Dynamics eShop reviewers flag high additional development costs, while 7 Layer Solutions reviewers say the quality justifies the price. 
 On ease of doing business, the Grid Report puts SHI at 91% and BKD Technologies at 86%, so weigh price against the working experience. Request a scoped quote that separates implementation, development work, and ongoing support into their own lines. 
 6. How should company size guide my choice of Microsoft consulting provider? 
 Reviewer company-size shares on G2 profiles show which providers suit small, mid-sized, and large buyers:

Small companies: Shaligram Infotech (81% small-company reviewers) and Soluzione (73%)

Mid-sized companies: Innovia Consulting (82% medium-company reviewers), Velosio (80%), and Western Computer (58%)

Large organizations: Accenture (90% large-company reviewers) and Coretek - Data & AI (60%)

7. Which Microsoft consulting providers fit my industry? 
 Provider profiles on G2 point to different industry strengths, so match your sector before you compare providers. Industry strengths by provider:

Manufacturing: Western Computer and SHI list Manufacturing among their top reviewer industries

Software and IT services: Shaligram Infotech lists Computer Software and Information Technology and Services, and its profile cites projects in finance, healthcare, logistics, retail, manufacturing, and construction

Regulated and enterprise sectors: Coretek - Data & AI names finance, healthcare, manufacturing, and technology, while Accenture names financial services, healthcare, the public sector, retail, and communications

8. Which Microsoft consulting providers support digital transformation, cloud migration, and modernization? 
 Coretek - Data & AI, SHI, Soluzione, and Shaligram Infotech all describe digital transformation, cloud migration, or modernization work on Microsoft platforms in their G2 profiles, and each holds a G2 Score in G2's Grid Report:

Coretek - Data & AI: Lists Cloud Migrations, Application Modernization, and AI Transformation among its services (G2 Score of 69)

SHI: Azure and Microsoft 365 deployments and cloud migrations (G2 Score of 80)

Soluzione: Migration from on-premises Dynamics CRM and legacy applications to Azure and Power Platform (G2 Score of 50)

Shaligram Infotech: Dynamics 365 implementations, Azure cloud solutions, and Power Platform projects (G2 Score of 97)

For enterprise-scale programs, note that Coretek - Data & AI's profile shows 60%, large-company reviewers. 
 9. Which Microsoft consulting providers help with Azure, Teams, and Microsoft 365 adoption and change management? 
 SHI describes Azure and Microsoft 365 deployments on its G2 profile, and Coretek - Data & AI lists Azure expertise and a Digital Workspace service. Microsoft has retired its Adoption and Change Management specialization, so a firm's training plan and track record are the signals to compare. 
 For rollouts, communication quality counts: Grid Report satisfaction data show SHI at 96% for communication skills and Coretek - Data & AI at 94%. Write training, adoption targets, and handover sessions into the statement of work for any provider you hire. 
 10. How do I compare Microsoft consulting firms on implementation methodology? 
 Compare Microsoft consulting firms on documented delivery volume and the ability-to-execute scores G2 publishes in its Grid Report:

Western Computer: More than 1,250 implementations across 35 years of ERP, CRM, and business intelligence work (92% ability to execute)

Shaligram Infotech: Over 1200 completed projects (99% ability to execute)

Soluzione: Multiple ISO certifications and flexible engagement models (97% ability to execute)

Innovia Consulting: A partner dedicated to Dynamics 365 Business Central and Dynamics NAV (95% ability to execute)

The Grid Report's category average for ability to execute is 94%, so use it as the baseline for the scores above. Ask each firm to walk through a delivery plan from a comparable project. 
 11. Which Microsoft consulting providers are the highest rated for enterprise transformation? 
 Coretek - Data & AI, DSP, and Accenture draw large shares of large-company reviewers, and of the three, Coretek - Data & AI posts the highest ease-of-doing-business score in G2's Grid Report at 96%, ahead of DSP at 93% and Accenture at 85%.

Coretek - Data & AI (60% large-company reviewers): 96% ease of doing business with, 94% ability to execute

DSP (46% large-company reviewers): 93% ease of doing business with, 90% ability to execute

Accenture (90% large-company reviewers): 85% ease of doing business with, 86% ability to execute

Across the full Grid Report, category averages are 95% for ease of doing business with and 94% for ability to execute. 
 12. Which Microsoft consulting providers do reviewers trust most? 
 G2's Grid Report shows 7 Layer Solutions and TechWize with the highest net promoter score at 100 each, followed by Shaligram Infotech at 96.

7 Layer Solutions and TechWize: net promoter score of 100 each

Shaligram Infotech: net promoter score of 96
Dynamics eShop and Innovia Consulting: net promoter score of 95 each
Collectiv: net promoter score of 92
 
 The Grid Report category average net promoter score is 80 across all reviewer roles. 
 13. What project accountability and SLA terms should I ask a Microsoft consulting provider for? 
 Ask a Microsoft consulting provider to write coverage hours, escalation paths, and training deliverables into the contract, because G2 reviewers flag gaps in those areas:

Availability: Time zone differences and limited availability come up for providers with offshore or distributed delivery teams, so name coverage hours in the contract

Support response: Slow responses on critical issues and staff turnover come up for security-focused and large reseller-style providers, so require an escalation path and a named team

Training: Inadequate training and long turnaround come up for Dynamics ERP implementation partners, so put training deliverables and turnaround targets in the statement of work

Delivery confidence: The widest satisfaction gap in G2's Grid Report sits with a global IT services firm, whose net promoter score of 21 compares with a category average of 80, so request references at your company size

14. Which Microsoft consulting providers offer post-implementation support and knowledge transfer? 
 Support after go-live is on offer from Coretek - Data & AI, SHI, Shaligram Infotech, and Collectiv, beyond the initial implementation:

Coretek - Data & AI: Managed services covering ongoing optimization, governance, and security

SHI: SHI Complete managed IT services across the technology lifecycle

Shaligram Infotech: ongoing support and maintenance, including remote assistance and modifications

Collectiv: Lists Managed Services among its offered services

On the level of professionalism, G2's Grid data puts these four at 99%, 98%, 99%, and 97%, in that order. Ask for runbooks, administrator training, and a handoff plan to cover knowledge transfer, and check whether different teams staff implementation and support.

Question 2

G2 Review Data Insights for Microsoft Consulting Services Providers

Accepted Answer

Based on 2,300+ G2 reviews across the providers in this category.

What is Microsoft Consulting Services? A G2 category covering 564 providers that implement and support Microsoft products as of September 2026.

What Microsoft products do Microsoft consulting companies cover and support? Provider profiles and review tags span Dynamics 365 Sales and Dynamics 365 Business Central for business applications, Power BI and Microsoft Fabric for data and analytics, Power Apps for low-code builds, and Microsoft Copilot for AI adoption, alongside Azure, Microsoft 365, Teams, SharePoint, and SQL Server.

What do reviewers value most in these providers? Reviewers cite Western Computer's deep domain expertise, SHI's knowledgeable support, Coretek - Data & AI's clear communication, and Shaligram Infotech's quality of work.

Who uses these providers? Top reviewer industries on provider profiles include Information Technology and Services, Computer Software, and Manufacturing, while reviewer company sizes range from small companies to large organizations.

How satisfied are clients? G2's Grid Report averages across the category are 94% for likelihood to recommend, 95% for ease of doing business with, 94% for communication skills, 96% for level of professionalism, 94% for responsiveness, 94% for ability to execute, and 94% for expertise of team, with a net promoter score of 80.

What challenges do reviewers flag? Reviewer summaries raise time zone and availability friction, high pricing, a learning curve or complexity, and communication gaps.

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Best Microsoft Consulting Services - Page 21