### Contents - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) # Medical Quality Management Systems (QMS) Resources ##### Discussions and Reports to expand your knowledge on Medical Quality Management Systems (QMS) Resource pages are designed to give you a cross-section of information we have on specific categories. You'll find [discussions](#resources-discussions) from users like you and [reports](#resources-reports) from industry data. [ContentsExpand/Collapse Contents](#) - [**Discussions**](#resources-discussions) - [**Reports**](#resources-reports) ## Medical Quality Management Systems (QMS) Discussions 0 Question on: Qualio [Can I use Qualio for group training in a classroom?](/discussions/34124-can-i-use-qualio-for-group-training-in-a-classroom) It would be great if there was a feature where Qualio could be used by a group collectively. Thanks for the great question, Courtney. Here is an article about how you can set up Qualio for group training: https://docs.qualio.com/en/articles/4564876-how-to-store-outside-training-records-in-qualio Hope it's useful. Answered: Grant Hibbert on January 6, 2021 [Your answer](/discussions/34124-can-i-use-qualio-for-group-training-in-a-classroom/comments/new?remote=true) 0 Question on: Octave Reliance (ETQ Reliance) [How does one get the system elements updated to include ISO 13485:2016 and EU MDR 2017/745?](/discussions/33189-how-does-one-get-the-system-elements-updated-to-include-iso-13485-2016-and-eu-mdr-2017-745) In building quality documents you have the field for selecting the system elements where you have ISO 9001:2015, ISO 13485:2003, and others, however, ISO 13485 has been updated to version 2016 replacing 2003. The System Elements field is based off the Master Keyword List "ISO Elements". We have expanded ours to include other regulation standards including or internal auditing standards. What is good with a master keyword list is that you can enable and disable those standards that do not apply to your company. The best way to manage this list is to export to an Excel file and reimport that file once your changes are done. You will also want to make changes in your development environment and promote up to your production environment to avoid conflicts. You can access Master Keyword lists in the Administration Center or contact your admin. Answered: Mac Missad on November 10, 2020 in most cases those are controlled by master keyword lists in the administration center. if you update the proper list it will flow to your form. Answered: Adam Ryley on March 1, 2021 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/33189-how-does-one-get-the-system-elements-updated-to-include-iso-13485-2016-and-eu-mdr-2017-745/comments/new?remote=true) 0 Question on: Octave Reliance (ETQ Reliance) ["How do i update closed document using webservices?"](/discussions/27381-how-do-i-update-closed-document-using-webservices) 1) We have to re-route closed document first to an open phase than we can update it in new web services. But in old web services (CommandManager) , we were able to update document. It is difficult sometime for some document to route back to open phase. 2) Some document is not allowing to re-open it due to revision control, how we can re-open those document? Is there any way? We have document like "Material Profile". It having three phase Draft, Approval and Approved. If any document is in Approved phase, we can not re-route that document using global function. 3) Sometimes when we create any document using REST web services and document data does not found in EtQ. Document created with Error, which is not valid. It should not be created as data is not correctly provided. Currently, we are managing this by our custom validation. Sounds like you are running an older version of the software we are using so I cannot answer #1. #2 The software is working as designed. The best way to deal with those situations, in general, is to walk back from your current step. In this case you would need to void or close your change request. Then you might be able to "edit" the current version of the document. Due to workflows, you are unable to re-route a closed document due to violating compliance rules. #3 Integrations are very tricky. We have an integration between Document Control and our external training system. The key learning I have there is make user you are not passing too much information into the source system. So if you have a field that has a max of 200 characters and you try to pass 1000 characters along with other fields you are trying to pass it might error out. With RESTFul web services, there isn't the tracking when errors occur unless that is designed by the sending or receiving system. Be sure to trace source field and system constraints to destination field and system constraints is the key. Answered: Mac Missad on June 4, 2020 If you are trying to change open records, we use a task profile to modify records in mass. If they are closed we would use a connection profile to change the records. Answered: Adam Ryley on March 1, 2021 [See more answers (1)](javascript:void(0);) [Your answer](/discussions/27381-how-do-i-update-closed-document-using-webservices/comments/new?remote=true) - [‹ Prev‹ Prev](/categories/medical-qms/resources?discussions_page=38) - [1](/categories/medical-qms/resources) - [2](/categories/medical-qms/resources?discussions_page=2) - … - [35](/categories/medical-qms/resources?discussions_page=35) - [36](/categories/medical-qms/resources?discussions_page=36) - [37](/categories/medical-qms/resources?discussions_page=37) - [38](/categories/medical-qms/resources?discussions_page=38) - 39 - Next ›Next › ## Medical Quality Management Systems (QMS) Reports Mid-Market Grid® Report for Medical QMS Summer 2026 G2 Report: Grid® Report Grid® Report for Medical QMS Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Medical QMS Summer 2026 G2 Report: Grid® Report Momentum Grid® Report for Medical QMS Summer 2026 G2 Report: Momentum Grid® Report Small-Business Grid® Report for Medical QMS Summer 2026 G2 Report: Grid® Report Enterprise Grid® Report for Medical QMS Spring 2026 G2 Report: Grid® Report Small-Business Grid® Report for Medical QMS Spring 2026 G2 Report: Grid® Report Mid-Market Grid® Report for Medical QMS Spring 2026 G2 Report: Grid® Report Grid® Report for Medical QMS Spring 2026 G2 Report: Grid® Report Momentum Grid® Report for Medical QMS Spring 2026 G2 Report: Momentum Grid® Report